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Customer reviews & testimonials

Thank you to everyone who has shared their Snowys experience,
it really gives us a kick in our step!

3406 reviews

Jul 21, 2011

Thank you for the quick & efficient service not to mention good prices. Would certainly purchase online again from you.

Peter - Gladesville, NSW
Jul 24, 2011

Hi Guys, I placed an order for a B-lite backpack on Wednesday. I then rang your store to find out how long postage would be as I was going camping and needed the pack Friday. The staff member I spoke to was fantastic and said he would see what he could do. The pack arrived friday lunch time. Well done guys and thanks.

Mark - Boronia, VIC
Jul 24, 2011

Just a quick note to let you know that I think your new website is fantastic.

Guy - Pyrmont, NSW
Jul 29, 2011

Well done guys. I have just discovered your new online store. The website looks great and is easy to use. I have bought a lot of stuff from you over the years and now it will be even better having the choice to come in or purchase online. The free delivery is a real bonus. Thanks.

Ian - Glenalta, SA
Aug 02, 2011

Hi, just to let you know the item arrived safely today. Thanks for the prompt service and I'll be in touch if I need anything more for our new camper trailer.

Colin - Narara, NSW
Aug 19, 2011

Great price and free postage - wow and speedy delivery. What more would you want? Will recommend you and will no doubt shop again.

Bruce - Boronia, VIC
Aug 26, 2011

I just wanted to thank you for the great service and efficiency I have had from your company with the two orders I have placed. I would highly recommend you to anyone. Cheers!

Paula - Lisarow, NSW
Aug 28, 2011

We have received our order and thank you for your prompt delivery. We will certainly be using your online store again and next time we are in Adelaide will enjoy coming to see your shop. Thank you again.

Liz and Michael - Port Lincoln, SA
Aug 28, 2011

Thankyou everyone, my order arrived safely - it was well packed - and the items were exactly as I expected.Good service, fast delivery (we get mail twice a week).

Sabrina - Yuendumu, NT
Aug 31, 2011

Just received my order today and was very happy with my experience with your company. Delivery is very quick and the response to my order was even quicker, so thank you to everyone involved with my order. Would highly recommend you everyone, so once again thanks for a easy transaction.

Sheryl - Korumburra, VIC
Sep 01, 2011

You asked for feedback, and so wanted to say it was great. Quick, efficient, next day delivery, all I could have hoped for. Thanks.

Kim - Magill, SA
Sep 20, 2011

Thanks for the quick delivery of my two beach/concert chairs - I got up at 5.30am and they had already been delivered that morning or overnight. And I'm impressed with the free postage. Thanks again.

Ishbel -
Sep 20, 2011

Hey guys,Just wanted to say thanks for the prompt service and delivery. I’ve already recommended you guys to all my camping mates.

Michael -
Sep 21, 2011

I would just like to thank Snowy's for great service, online order Saturday, delivered Monday, brilliant.

Philip -
Sep 21, 2011

Just a note to thank you for the excellent service, my stove arrived today with toll/ipec. Very happy and will be a returning customer.

Rob -
Oct 06, 2011

Hello mark, I just want to thank you so much for your quick response to my urgency for the mantles. They arrived today 6th oct in the mail. I know that in future if I need any more camping gear I will be contacting you. Once again thank you for you help.

Bev - Perth, WA
Oct 07, 2011

Just wanted to say how excellent your service has been to me the three times I've bought stuff from you recently. The latest order arrived today.

Ray -
Oct 10, 2011

Received my order today. Exactly as described and only a week to WA. Would definitely recommend.

Gary -
Oct 12, 2011

Mark was the person who handled my order and I am vary happy with the service received and the quality of the goods. Free delivery topped every thing off perfectly and I would recommend buying from SNOWYS to anyone looking for camping and outdoors gear.

Allan -
Oct 18, 2011

The parcel arrived yesterday via Australia Post, Monday, in good order, very well packed !Thank you for such an efficient service, both on the telephone and via your web ordering facility. Your telephone service person was well informed and quickly checked that the desired goods were in stock.Already I have recommended your web site to to a number of camping friends.

Brett -
Oct 23, 2011

That was quick it arrived this morning very impressed with your service Thank you.

Claire -
Oct 23, 2011

Congratulations on your new website. Great to use, easy to find products. Thanks, this is what you have been needing for a while.

Mary -
Oct 24, 2011

No worries; thanks for the phone call re new delivery arrangements- very curtious and professional.

Christine -
Oct 26, 2011

Cheers for the tent, it arrived quicker than I expected =) and customer service over the phone was great.

Ben -
Oct 27, 2011

Thank you. I have really appreciated your professional, friendly and helpful approach to this. I will definately be recommending you to my friends!

Kate -
Oct 31, 2011

Thank you so much, I received my order today. Very good customer service. So quick and very nice to have people that care enough to make sure all is okay with the order.

Julie -
Nov 04, 2011

Hi Mark I have received my order , great service , see you for more gear in the future.

Kevin -
Nov 08, 2011

I got them today when I got home from work. Thanks, they're perfect!!! Thank you for your outstanding customer service.

Jess -
Nov 11, 2011

Thank you for keeping me up to date with my orders. They were received a few days after dispatch. The electric loo and the pop-up tent work fabulously. Thanks again. Next time I need camping gear, I will be contacting you.

John -
Nov 16, 2011

Great. Thank you. I really appreciate this. I'll be sure to let the entire population of Umuwa know, about 40 people.

Rachel - Umuwa, NT
Nov 17, 2011

Thanks for your prompt delivery of my order,the clothes line is exactly what I wanted.

Heather -
Nov 22, 2011

Thank you for prompt delivery of my Nalgene Travel Kit (Item 20683). Great product - I found it on a U.S. website that didn't ship to Australia. Then found it on a few Australian websites but yours was the only one that had free shipping. Great service Snowys.

Ursula -
Nov 30, 2011

Hi Mark. Just wanted to say thanks so much for the excellent communication during this process. Your customer service is the best I have ever received ordering online (and I do a lot of it)!

Paul -
Dec 01, 2011

I thank you for your excellent service in delivering my recent purchase quickly.

Maurice -
Dec 04, 2011

I would just like to say thank you for suchj a great experience using your online store and also for your very competitive prices. Not only were the costs of the chairs we purchased much cheaper than anywhere else the added bonus of free postage made it much cheaper to shop online instead of in the shops. Thanks very much.

Leanne -
Dec 06, 2011

Just saying thanks for your great service and very quick delivery.

Danielle -
Dec 11, 2011

Just bought an item online from you. Your website is so easy to navigate, and well explained. Congratts.

Graham and Marilyn -
Dec 13, 2011

Thank you so much for your very prompt and courteous service...I will certainly recommend 'Snowy's'...Keep up the good customer service..it is so lacking these days with many companies ...so good to see you are up there with giving the best service.

Velta -
Dec 16, 2011

Thank you Mark - you are a legend!I want to say a huge thank you to you for replacing the blue mug for me. As you know one of the set (4) I ordered through Snowy's arrived via post broken. You immediately responded to my email - which never happens these days - you have followed through and I just simply want to say thank you - very much appreciated all the effort you have exerted over one blue mug. I wish you and Snowy's a wonderful Christmas and will be not only shopping with Snowy's again but also recommending Snowy's to all fellow campers that we meet at camp sites around North Queensland. Anyway all the best and thank you once again.

Trudy -
Dec 18, 2011

I just want to say a big thank you for chasing this up for us, I appreciate we are not located in the most ideal part of the country hence the minor problems with delivery but throughout you have assisted and kept us updated which we really appreciate.

Geoff -
Dec 21, 2011

Hi, Just wanted to let you know that i am loving the products i have bought so far from your online shop; they have all been great quality and the free postage is awesome, and arives so quickly! Thanks.

Jane -
Dec 22, 2011

Just to let you know that my order ... arrived in good nick today. We really appreciate such service after the hassles we some times get re deliveries. To have ordered this so late on the 21st and to get it on the 23rd is fantastic service So well done to all. You will be getting more of our business.

John -
Jan 05, 2012

Job well done, very happy with the service and product.

Peter -
Jan 10, 2012

Thank you for such wonderful customer service.It is great to see a company that is receptive, efficient and so pleasant to deal with.I look forward to purchasing more products in the future from Snowy’s and will recommend you to anyone I know that is in the market for products that you sell. Kind Regards and once again Thank you.

Glen - Canberra, ACT
Jan 11, 2012

I have been meaning to email for quite a while to let you know about the absolutely outstanding service I received at your store in November 2011. After being to 3 other stores to find a travel backpack and getting no help whatsoever I was astounded at how friendly and helpful this particular staff member was. She identified herself as the owners daughter and went out of her way to fit me for and show me everything I needed to know about my new blackwolf backpack, explained the warranties and how to work all the different straps, as well as putting a 'weight' in it and letting me walk around the store to think about my purchase. She then signed me up for your loyalty club so that I was able to make a saving on said purchase. You have gained a customer for life!

Jess -
Jan 31, 2012

thank you for your excllent service your package arrived as you told me and i am very impressed with your service.

Dave - Harrington, NSW
Feb 14, 2012

I would just like to thank you for the continuing contact regarding my purchase. I have just received it. Many thank I will shop with you again and suggest you to my fellow fiends.

Debbie - South Perth, WA
Feb 19, 2012

I wish to commend you on an easy online store which is very easy to order from and to my surprise I had received the goods within the week. thanks very much.

Kay - Morwell, VIC
Feb 21, 2012

Just wanted to thank you for my recent purchase from Snowys. I ordered the Black Wolf Sierra 65L on a late Friday afternoon. Not only was it dispatched the same day, but also arrived at 7.30am on Monday morning. Great and prompt service. As for the bag, its perfect. The quality is excellent as are all the features. I can't wait to put it to good use. I will definitely be purchasing from Snowys again. Thanks again.

Haylie - Anna Bay, NSW
Feb 27, 2012

thanks for this.......... and we really need to say how refreshing it was to use your Website.........none of this annoying "be a members stuff" and easy common sense (which is rare these days) efficient to order.

Neena - Federal, NSW
Feb 29, 2012

Thanks for the prompt dispatch of my recent online purchase. All was as per description and arrived in good order. A great way to shop. Thanks again.

Adrian - Naracoorte, SA
Feb 29, 2012

Thankyou for your excellent service. The chair arrived yesterday and is what I wanted.

Bob - Morphett Vale, SA
Mar 04, 2012

Hi Snowys Team, I just wanted to say thst we were very happy with your friendly and very efficient service! We bought 2 Exped megamats. They arrived to us (in Melbourne) very quickly and were exactly as described. We have found the mats to be of excellent quality and very comfortable -great for comfortable camping and also for guests at home. Thankyou!

Emma - PascoeVale South, VIC
Mar 06, 2012

Letting you know my Black Wolf 40L backpack arrived today and it meets all my researched expectations. The purchasing process has been efficient and friendly and I will recommend Snowys to friends & family.

Mervyn - Lemon Tree Passage, NSW
Mar 08, 2012

...just a quick note to thank you for the smooth transaction. I look forward to dealing with you again soon.

Peter - Adelaide, SA
Mar 12, 2012

Thanks, Team, for a very rapid response to my order. Paid for on Friday and received on the next working day, this morning (Tuesday). I call that excellent service.

Chris - Sheidow Park, SA
Mar 19, 2012

We placed our order Thursday night. The goods arrived here (on the dark side of the moon),Tuesday morning. An excellent product received in excellent condition. We are extremely happy with your service and pricing. We will be return customers

Bob - Toora, VIC
Mar 23, 2012

...your service was very professional, I was very impressed. Particularly with your response to online orders. You acknowledged my order but also informed me of all I wanted to hear about. I liked the fact I would be emailed when my order had been filled. Why? I ordered Oztrail products online throught another group and I had to chase them from the beginning. Mark,(orders) and your staff member at the front of the store were very friendly and helpful, it was a very pleasant experience. Again it was so nice to have the online experience I did with your store.

Barb - Beaumont, SA
Mar 28, 2012

Just a quick note to let you know I received my order today and a big thank you for your great service and telephone advice regarding my item availability.

Ian - Eaton, WA
Mar 29, 2012

Arrived this morning! (2 days) Why would I bother driving 1/2 an hour to a camping store that may or may not have what I want.

Gary - Upper Ferntree Gully, VIC
Apr 02, 2012

Recieved goods promptly thankyou good service.

Rob - Port Lincoln, SA
Apr 04, 2012

Just like to say thank you on receiving the Oz Tent RV5. It only took 1 week from Adelaide to Mt Isa Qld and once we recieved it we put it up and am very impressed with the product. Once again thanks.

James - Mt Isa, QLD
Apr 04, 2012

Hi There, Just wanted to say a big thank you for your excellent customer service and communication, I am so pleased with the purchase of the sleeping bags and the super fast delivery, will certainly shop with you again and recommend you. Well done guys.

Jenny - St Agnes, SA
Apr 07, 2012

Hi team. Just recording my thanks for the prompt delivery of my recent purchase. I was completly satisfied with the ease in using your site and hope to return again soon.

Peter - Australind, WA
Apr 11, 2012

Hi! to you all We have spoken with a couple of you since placing our order. Your service was impeccable.....phoning us to make sure we knew the product was out of stock when we ordered, and to let us know it would be a later date than what was stated, and if we wanted a refund. The fan/light arrived yesterday and many many thanks. Why do people shop online these days? For the above service!! We do lots of shopping online....95% from OZ. though....and our dealings so far have been excellent. Many thanks....and we will recommend you to everyone.

Lyn & Roy - Landsborough, QLD
Apr 12, 2012

Hi! to you all We have spoken with a couple of you since placing our order. Your service was impeccable.....phoning us to make sure we knew the product was out of stock when we ordered, and to let us know it would be a later date than what was stated, and if we wanted a refund. The fan/light arrived yesterday and many many thanks. Why do people shop online these days? For the above service!! We do lots of shopping online....95% from OZ. though....and our dealings so far have been excellent. Many thanks....and we will recommend you to everyone.

Priscilla - Geraldton, WA
Apr 12, 2012

Had the occasion to purchase some Maglite Brackets the other day. Sent an e-mail to query if you had them in stock. Not only in stock but ordered and delivered very promptly. Good servide Guys and no extra postage fees - well done!

Tim - O'Halloran Hill, SA
Apr 13, 2012

Thank you very much for your extremely prompt service. I only ordered this product on Wednesday and received it Friday. The quality of the children's chair surpasses what I was expecting.

Jenny - Devon North, VIC
Apr 19, 2012

Thank you very much sleeping bag arrived today. Thanks for your great service.

Cathy - Whyalla, SA
Apr 24, 2012

I recently received a camp oven bag from you via courier. The high quality and durability of this camp oven storage bag was quite a pleasant surprise. It was priced very reasonably and delivered to me in the country by courier within two working days of being ordered on-line, despite the order being placed late on a Saturday evening. Well done Snowys for quality, price and service.

Dale - Murray Bridge, SA
Apr 24, 2012

Hi All Received my second order yesterday, as before no problems, speedy delivery and best of all your price beats the locals hands down. The free delivery is certainly a winner.

Mike - North Rockhampton, QLD
Apr 26, 2012

Thanks so much Mark and Julian, especially to Snowy's, Received my perfect bread and butter plate today. I am as happy as Larry. It's wonderful to know that good old fashion customer service is still out there. Thank you again.

Lyn - Forrestfield, WA
Apr 27, 2012

Thank-you for your prompt service and good prices. Our order arrived the following morning @ 7.30am on our doorstep. All the products look great and are of good quality. We are looking forward to using them when we go camping next.

Trevor - Tantanoola, SA
Apr 27, 2012

Hi, Just want to say thankyou for super quick delivery of the Oztent RV5 screen room I ordered on 25th April (ANZAC Day)we received it today 27th April. Your service is exceptional, I will definately deal with your business again.

Cathy - Lalor Park, NSW
Apr 27, 2012

Got the bags today. Thanks for everything. Will definately be recommending your business.

Mitch -
Apr 28, 2012

Hello, we purchased last on sunday a bigfoot tent. This was promptly delivered in perfect condition on friday. Remembering that wednesday was a public holiday we are absolutely delighted with the service you gave us. You kept us well informed of the progress of our order. Thankyou snowys, we will definately be buying from you in the future.

Barbara - Rochedale South, QLD
Apr 30, 2012

In reply to your request for feedback. I am extremely pleased with my wasitpack water bottle I ordered, what blew me away was FREE postage and how quick my order was dispatched and received, posted Friday received Monday, and I live in a regional area. Keep up the good work Snowys, I will recommend you to anyone looking for camping/hiking gear.

Helen - Port Augusta, SA
May 01, 2012

The tent arrived safely last week (29th April) in plenty of time for our coming weekend trip. Thank you for your excellent helpful communication!

Bob - Invergowrie, NSW
May 01, 2012

Hi Mark, Thank you very much for your kind assistance in organizing the pick up of the new bag and swap for the faulty one. Richard was grate too.

Linda - Pyrmont, NSW
May 02, 2012

I must say I am really impressed with your service - well done! Living in Alice Springs, I tend to get used to everything taking a very long time to get here and so have to order well in advance of wanting to use a product. Snowy's, however, is the exception to the rule. I can't believe how quickly you were able to deliver to me and the product was exactly what I wanted. Additionally, the price is excellent and beats any other offer I could find. When there is so much choice in online shopping, your service and price point sets you apart. I will certainly be buying from you again - in fact I just have. I have ordered a shower tent this evening. I am sure this will be just the start. Thanks so much from a very happy customer.

Patricia - Alice Springs, NT
May 02, 2012

Thank you for your quick delivery and great service.

Matt - Mawson Lakes, SA
May 03, 2012

Excellent delivery. I placed my order on Monday, it arrived at its destination (east coast) on Thursday. They even rang me to check the colour I wanted. I wasted time and energy visiting camping stores that did not have the product I was after, thanks Snowy's. First rate customer service.

Chris - Coal Point, NSW
May 06, 2012

G'day, love to give you my feedback re. your online shop and service: Fast, Excellent, friendly. You guys stay on my favourite list for oudoor online shops. Thank you!!!

Sven - Geraldton, WA
May 07, 2012

Hi, I recently purchased two billys, a small sale, yet the service I recieved was excellent, and the items delivered are very good, I'll be testing them soon. In the future, you will be the first site I check.

Bryan - Wangaratta, VIC
May 08, 2012

I ordered an OUTDOOR CONNECTION SHOWER TENT OUTHOUSE on the 02/05/2012. It arrived sometime today 8/05/2012, which considering the long weekend here in QLD was excellent. The delivery instructions said leave near the front door. The courier did this and even put it behind the table and chairs at the front to make it less obvious to passers by. I have just assembled and disassembled the outhouse and as I read the instructions it all went smoothly. We are looking forward to trying the shower tent out in a few weeks on a short trip.All in all a very good professional experience dealing with you and Snowy's. I would certainly recommend you to anyone else in need of camping gear. The camping checklist is an excellent idea.

Kevin and Michele - Oakey, QLD
May 15, 2012

Just got my delivery of 3 Oz Tent Goanna chairs and could not be happier. Great price and easy transaction. Thanks heaps.

Sascha - Mt Evelyn, VIC
May 28, 2012

Received the goods I ordered today even though you rang & said it would'nt be in stock until this week sometime .Thankyou for the quick service.

Donna - Port Augusta, SA
May 29, 2012

Hi, Thanks for your communication and prompt delivery of my two oztrail bags. Would definitely recommend and use you guys again!

Ryan - Mill Park, VIC
May 30, 2012

Thanks so much...you guys have been great.

Dot - Glen Waverley, VIC
Jun 06, 2012

My order was for 2 x Malamoo tents and I'd like to thank you for sending them so promply. The transaction went through very smoothly (which was surprising since I had to use my mobile phone for the whole thing...) and the tents were well packaged with the address plus instructions clearly printed. So it was a very pleasant experience. I'll be looking you guys up in the future for my camping needs I reckon! Thanks again.

Dave - Mango Hill, QLD
Jun 08, 2012

To All, A job well done, top marks for customer service and communication.

Craig - Carrara, QLD
Jun 08, 2012

Got it. It's tops. Your customer focus is amazing. I will be recommending you to mates who do outdoor stuff. Glad I came across you (via Google.).

Jay - Yanderra, NSW
Jun 12, 2012

Hi Snowys. Just wanted to say thanks for the great communication, service and fast delivery.

Damo - Smithfield, NSW
Jun 13, 2012

I love my new Roman Clothes line. It was easy to put up and I am happy to say it was perfectly what I wanted in terms of portability, lightweight and a great height. Order was quick to dispatch. Look forward to buying more from you

Caroline - Hoppers Crossing, VIC
Jun 14, 2012

Hi, thanks for the prompt delivery of the cooler bag, great product and service.

Carole - Auburn, NSW
Jun 14, 2012

Order received today in Coffs Harbour. Can't believe how fast the deliver service is. Thank you.

Laura - Coffs Harbour, NSW
Jun 16, 2012

Many thanks for your prompt response to our order of the Coleman Constellation Kids Chair. We were so thrilled to be able to get this item considering our local camping store advised us they were no longer available. We had purchased one locally about 9 months ago for our granddaughter and wanted a second for her sister.

Noel and Joy - The Range, QLD
Jun 20, 2012

Received my order today, really happy with the transaction and the speed of the delivery. Thank you, will certainly shop with you again.

Maureen - Port Elliott, SA
Jun 24, 2012

Got the 2 Roman bags - they are exactly what we were after. I tested one and it was really good in cool conditions. Can't get my other son out of his! Thanks for your help again.

Paul - Wolffdene, QLD
Jun 25, 2012

My order has just arrived in good condition. Thank you very much. It’s just what I want for 4 weeks in New Zealand.Thanks again.

Steve - Willetton, WA
Jul 02, 2012

I just wanted to say thank you for your very prompt delivery of the 2 solid wall sides for my Oztrail Deluxe gazebo that I ordered online. Also to say thank you as I was one of the 2 winners of the said gazebos that you donated to the Adelaide Kennel Club, which they raffled off (which is why I needed a couple of walls) :-).

Alison - Meadows, SA
Jul 03, 2012

Your service and delivery far exceeded my expectations. Also the option to pay via BPay made purchasing the items easier. I look forward to doing business with you in future and I will gladly recommend you to others as a place to shop for camping and outdoor supplies...

John - Sailsbury North, SA
Jul 05, 2012

Just sending feedback on an item I recently purchased from you to say thanks for great service, delivery and price, happy customer. Many thanks.

Peter - Renmark, SA
Jul 10, 2012

Hi. Thanks for the very fast delivery and hassel free transaction. I am very happy with the chair and service.

Ken - Brisbane, QLD
Jul 16, 2012

It arrived this morning, thank you for your prompt attention to my order.

Ken - Innisfail, QLD
Jul 17, 2012

I ordered my gear on Sunday and it arrived here in Melbourne on Tuesday morning. You can’t beat that for service! But I expected nothing less, because I used to be a regular customer at your Richmond store when I lived in Adelaide, and I always found your products and service excellent.

Frances - Melbourne, VIC
Jul 17, 2012

Hi, I am just letting you know we are really impressed with your website and the speed with which we received the order. I will definitely recommend your online store to friends and family.

Sharron - Ferry Grove, QLD
Jul 25, 2012

My delivery arrived today, everything 100%. Thanks.

Geoff - Hobart, TAS
Jul 29, 2012

First Class Service, fantastic chairs, fast secure delvery and would definitely buy again. Top Company recommend to all. Thanks.

Judith - Karrinyup, WA
Jul 30, 2012

I would just like to thank you for the effort you went to in ordering the picnic basket for me. I have driven over there to collect it and it was ready waiting for me. It was a bit risky I guess, buying something unseen and only from a picture but now I am home and have opened it, it is perfect. The people at Primus were amazed that nobody I phoned in WA were prepared to do a special order for me (perhaps they need to do a bit more promoting). I have been to your web site and there are a few things there that I can see I will need for the future so instead of going locally, I will be going to Snowy's.

Barbara - Wangara, WA
Aug 03, 2012

Thank you very much for your prompt service. I received my camping chairs today and I am very pleased with them, I couldn't believe they had arrived so soon. I will definitely be recommending you to anyone I talk to about camping gear.

Gwen - Imbil, QLD
Aug 03, 2012

Goods received today - excellent service - thank you.

Gordon - Wellington, NSW
Aug 04, 2012

Awesome priced product, quality product,excellent communication, speedy delivery.

Shell - Margaret River, WA
Aug 06, 2012

I would also like to say how pleased I am with you and your company. It is refreshing to receive such efficient and professional service. Many thanks again from me and our three kids who are going to be toasty warm in Kalgoorlie in October.

Marie - Hilton, WA
Aug 07, 2012

Just letting you know that I received my Oztrail Swift Pitch 3 tent today. Thank you for the very quick delivery. I was also impressed at how well it was packaged. A difficult item to pack, but I received it in excellent condition. To add to all this great service, the best price online. You can't do better than that. Thank you.

Graham - Cambrai, SA
Aug 12, 2012

My husband and I would just like to thank you sincerely for a terrific service you provide.We had so much trouble with ordering the Caribee luggage by two previous providers who promised the world but never delivered. After a phone call to you to make sure you had the colour in stock, you said you only had one on the floor left but duely put my name on it and dispached it the following day as promised and it arrive from Sydney to Coffs Harbour in record time. The courier placed it safely as per instruction on myonline order in a secure place at my house as asked, as we couldn't be there for the delivery. Many thanks once again and we will certainly use your company in the future as well as giving your name to our friends.

Kathryn and Andrew - Coffs Harbour, NSW
Aug 13, 2012

Excellent online service. I rang to check an item on line and was given friendly, helpful service. Ordered on the phone, order was checked with return call, product was delivered earlier than expected, very happy with product. Couldn't be better. I like your camping check list and will definitely come back for more, even though we have most of our camping equipment. Will recommend Snowys to friends and family.

Pam - Elwood, VIC
Aug 15, 2012

My Oztrail Eco Swift Pitch 3 tent has arrived - 6 days after ordering. GREAT PRICE, GREAT SERVICE, GREAT TENT. Thankyou very much.

Trudi - Broome, WA
Aug 20, 2012

Thank you for the fast delivery of our order to Nanango we are very happy with your service and will recommend you every chance we get Thanks again.

Janet and Wazza - Nanango, QLD
Aug 20, 2012

We would just like to thank you very very much for our order which arrived today. EXCELLENT customer service only surpassed by your lightning fast delivery!!

Michele and David - Brisbane, QLD
Aug 21, 2012

Just wanted to let you know that the replacement part has arrived and is correct. Thank you so much for your efficiency in sorting this out for us. We look forward to ordering more great gear from Snowys J.

Karen - Aspley, QLD
Aug 22, 2012

service from Snowy's has been brilliant, Black wolf mega deluxe mattress Item ordered on the 11/8/12.A few days later [the next business day - ed] contacted by phone to let me know there was NO stock, and that I would receive the next week. Which I have.Once again I must congratulate Snow's on their brilliant service and communication.

Michael - Dandenong, VIC
Aug 22, 2012

Thankyou for my purchase of 2 mozzie dome tents. Prompt delivery and very satisfied with the items.

Jill - Manyana, NSW
Aug 23, 2012

I just purchased the Darche cold mountain sleeping bag from your online store. I'm extremely happy with my purchase and the service I received. Within a few days of ordering i was called to say there would be a delay in shipping my order. The staff member was most apologetic and offered to assist me with a subsitute if I required the bag for the coming weekend. When i asked what this 'big delay' would be, it was only by a week! Nothing at all! This shows how your staff value prompt service and therefore the customer. I received the order today when I was told I would. It arrived very well packaged and in perfect condition. Easy to use website too. Although I live in Canberra, and could purchase from closer stores I would not hesitate in making a purchase from you in the future!

Charlene - Higgins, ACT
Aug 24, 2012

I really appreciate the speedy delivery and the price was good as well. Good reputable brand names.

Katrina - Wee Waa, NSW
Aug 27, 2012

Our Bar b que arrived in record time would happily consider buying other items from you , service was great.

Wendy - Maryborough, VIC
Aug 29, 2012

Thank you for your help and the dispatching of the tent I purchased. I really appreciate the follow-up phone call. I will deal with this company again if I need any of your products.

Lola - Berridale, NSW
Aug 31, 2012

Snowy's – What great customer service! Our sales guy (Ben) went out of his way to not only understand exactly what we needed, but also to find it for us. We got everything we were looking for and NOW we're even Snowy's Club Members :)

Simon - Adelaide, SA
Sep 01, 2012

I would like to say how much I appreciate your wonderful service.We received our camping gear on Friday in time for fathers day.Thank you so much we would definitely recommend you to everyone. THANKS.

Julie and Warren - Cooloola Cove, QLD
Sep 05, 2012

Hi guys, Received my order today. Just letting you know that we're very pleased with the speed of the shipping and quality of the the chairs. They were well packaged as well. We will be shopping with you guys again!

Jason - Carina, QLD
Sep 06, 2012

Thank you for your service and I will be letting my friends know of your good service.

Nelson - Bundaberg, QLD
Sep 11, 2012

Thanks for prompt delivery of the steel pegs.

Bill - Chester Hill, NSW
Sep 11, 2012

I want to thank all involved in completing my order and delivering promptly. I ordered on Sunday 9/9/12 and received the goods on Tuesday 11/9/12 in the morning. Goods were wrapped securely and neatly. Well done guys keep up the good work.

Anthony - Derrimut, VIC
Sep 12, 2012

Hi, I want to let you know that my order arrived very promptly and in mint condition. It's great to do business with such a conscientious online store with the customer's needs as its focus.

Helen - St Peters, SA
Sep 17, 2012

Hi team, Just wanted to congratulate Corey on his excellent customer service. He was efficient, easy to talk to and professional. Thanks.

Gemma - Maddington, WA
Sep 18, 2012

Hi team, Just wanted to congratulate Corey on his excellent customer service. He was efficient, easy to talk to and professional. Thanks.

Les - Nimmitabel, NSW
Sep 21, 2012

Hi Corey Thank you for your very speedy delivery of my order - very pleased!

Anthea - Carrickalinga, SA
Sep 02, 2012

Good day Snowy, just to let you know that the torch has arrived and i'm pleased with your immediate response.

Ralph - Mont Albert North, VIC
Sep 24, 2012

To Snowy's customer service team, I received my mozzie tent today its great, so a big thank you forgetting it to me so quickly, I leave for the gulf with some old vietnam mates on wednesday, once again thank you for your great service and thank the people in store all so.

Dennis - Charters Towers, QLD
Sep 24, 2012

THANKYOU SO MUCH SNOWY'S LOOK FORWARD TO BUY FROM YOU AGAIN PS MORE THAN HAPPY WITH MY ITEM & PRICE.

Colin - Wurruk, VIC
Sep 25, 2012

Hi Mark, Just letting you know I received today the side walls which I ordered for my gazebo last Friday, I’m very happy with them and the service I received over the phone from the young lady in the office.

Helen -
Sep 27, 2012

Hi Corey Goods arrived yesterday Just what I wanted Thanks.

Paul - Marshall, VIC
Sep 29, 2012

led light supoerb service perfect thanks very much.

John - Doonan, QLD
Oct 04, 2012

Just received. Thanks for the great service.

John - Ballarat, VIC
Oct 06, 2012

Hi, Just received my canvas bag , GREAT SERVICE Thank you.

Wayne - Scarborough, QLD
Oct 07, 2012

Hello, I received the items last week - Thanks for getting this order out so quickly. I'll be checking your website first when I need any unusual gear!

Diethelmn - Annandale, NSW
Oct 08, 2012

We were very happy with the service we received from Snowy's. We were kept informed of the progress of our order and were aware it would be delayed so there were no dramas. Tnaks

Georgie - Condon, QLD
Oct 08, 2012

Just wanted to let you know that the esky, picnic backpacks and ince packs arrived. They have already been used by our staff and the clients we support in the community. Feedback from all has been extremely positive. We look forward to doing business with Snowy's again in the future.

Jodi, St Carthage's Community Care - Goonellabah, NSW
Oct 09, 2012

Corey helped me with purchase and delivery of a swag, from Adelaide store to country SA. I was very happy with all service and delivery, a very pleasant experience! thanks.

Alexandra - Minlaton, SA
Oct 09, 2012

Just like to thank you for the tent which arrived in quick time. It was as published and I love it. Can't wait to go camping in it. Thanks Snowys.

Jo - Rangeville, QLD
Oct 10, 2012

Hi Corey Thanks for the prompt delivery of my table. This is easier than E-Bay. I will definately use you guys again. Fabulous' Cheerin'

Tawni - Redwood Park, SA
Oct 10, 2012

Thank you for your prompt delivery. We are delighted with the chairs. Thank's to Cory for his phone calls checking on the delivery address. Great Service & friendly staff. Will be recommending your company to friends. Thanks again.

Glenys - Daly River, NT
Oct 11, 2012

Hi to all, I recently ordered a camp oven on your web site. It was delivered in perfect condition within two days. This was excellent service and a credit to your staff.

Steve - Warragul, VIC
Oct 12, 2012

Received our order, extremely happy with service and price. Thank you :)

Elizabeth - Wallan, VIC
Oct 14, 2012

Thankyou for the prompt delivery of a Kookaburra folding toilet seat. It was exactly what we wanted for a camping trips. My feedback in dealing with you is very good and a rating of 5 stars. Keep up the good work...

Michelle - Hackham, SA
Oct 18, 2012

Thank you for swift response to my online order. It arrived safely on Monday.

Barbara - Gooburrum, QLD
Oct 19, 2012

Thanks so much for your speedy process of my order. I have received it on Wednesday. Now I can leave on Sunday!! Thanks again for your prompt service.

Taka - Port Kennedy, WA
Oct 19, 2012

Thanks so much, my Black Wolf Tanami tent arrived. Such a quick delivery, I am very happy. Good service and a beautiful tent.Great, I will buy from your company again.

Mary - Willetton, WA
Oct 23, 2012

Just like to say thanks for the speedy delivery. The reason we chose your company was because of the very helpful woman my son spoke to on the phone, when he was shopping around. Other companies he phoned up, hardly gave him the time of day.

Donna - Woodford, NSW
Oct 23, 2012

Just like to say thanks for the speedy delivery. The reason we chose your company was because of the very helpful woman my son spoke to on the phone, when he was shopping around. Other companies he phoned up, hardly gave him the time of day.

Rick - Coromandel Valley, SA
Oct 23, 2012

Fabulous service; courteous and helpful telephone assistance, extensive product range, excellent quality, and very competitive pricing which includes prompt and free delivery. I am delighted with my Gogo pack. Keep up the strong work. I'll be back.

Elle - Noosa Heads, QLD
Oct 24, 2012

Fabulous service; courteous and helpful telephone assistance, extensive product range, excellent quality, and very competitive pricing which includes prompt and free delivery. I am delighted with my Gogo pack. Keep up the strong work. I'll be back.

Gordon - Adelaide, SA
Oct 24, 2012

Just some feedback from recent purchase of Mont day pack Trance 32L - excellent info was provided, I appreciated being told when there was slight delay. Goods arrived in perfect order in the time frame predicted. Great and friendly service and price many dollars cheaper than competitors.

Jill - Sandy Bay, TAS
Oct 24, 2012

Just wanted to thank you for the excellent service... I hope to deal with you again when the need arises.

David - West Pennant Hills, NSW
Oct 26, 2012

Your service has been wonderful we will buy form you again.

Lisa and Ron - Carnarvon, WA
Oct 26, 2012

Received yesterday. Thanks always a pleasure dealing with you guys.

Gary - Osborne Park, WA
Oct 30, 2012

gazebo cover delivered fitted RAPT thank you.

Keith - Geebung, QLD
Nov 01, 2012

The Primus stove arrived this afternoon at 3 pm – excellent service from you folk and StarTrack – far faster than Australia Post. The item went from you place to a central sorting place in Victoria then to Sydney and then to Dubbo where it was resorted to Wellington . Fair bit of handling but great service.

Gordon - Wellington, NSW
Nov 02, 2012

Hi, I just purchased observer gas hike lantern and a few things for it and just wanted to say thanks for the helpful staff on the phone and the quick service. I just got it going a love it and it will get the job done.

Shawn -
Nov 04, 2012

got my RV3 tents today woohoo and other stuff, thanks for all your help and advice, made for a great shopping experience :)

Paula - Adelaide, SA
Nov 05, 2012

Just a quick feedback note after the arrival of our new Blackwolf tent that arrived a few weeks back. I ordered instore in Adelaide and customer service was outstanding. Was in the shop for a while, and whilst there was offered help by at least 3 staff. Ordered our tent and was really suprised at how quickly it arrived, even though it was on back order and we live in the country. Am really happy with the product and cant wait to use it on a proper trip. Works great in the backyard! Look forward to our next visit to your store when in Adelaide again.

Sam -
Nov 06, 2012

Thanks again for your excellent after sales service...

Ray - Howlong, NSW
Nov 06, 2012

Dear Snowy's Team, Giving you the thumbs up for easy and quick buying through your store. I will be back again and again.....Thank U.

Ben - Bairnsdale, VIC
Nov 06, 2012

Thank you, received our order today, we are very happy with it and especially the price and the prompt delivery, excellent guys, well done. Happy campers :)

Jonathan and Wendy - Murrumbateman, NSW
Nov 07, 2012

Just a quick note to let you know my order arrived yesterday and i would like to thank you for your great service and excellant price. Very happy and i will certainly check you when i need future products

Graham - Thathra, NSW
Nov 12, 2012

Just a note to say a very big thank you for the very easy online transaction, and super fast delivery of my online order! Ample time to wrap for Christmas! Keep up the great work!

Jacqui - Docklands, VIC
Nov 13, 2012

Just a quick note to say thank you. I ordered my Black Wolf tent yesterday at about 11.30am. I have already received it today at 8.50am. Amazing service. Thank you. Now I look forward to setting it up.....

Tez - East Melbourne, VIC
Nov 14, 2012

Dear Mark, Thank you for the email, and for the clarification, and your, as always, excellent service.

Mark - Balhanna, SA
Nov 15, 2012

Hi,I received the items...early this morning. I'm very pleased with my purchase and in particular your extremely fast delivery. I would be pleased to deal with your company in future and recommend your products and service to friends and family.

Grant - Anna Bay, NSW
Nov 15, 2012

Can't believe that I placed my order and accepted the delivery in less than 24 hrs. Thanks heaps and I'm sure my husband will love his new sleeping bag (birthday present).

Jacqueline - Gainsborough, VIC
Nov 15, 2012

Gday Mark got my stuff today exellent service provided. Thnks very much I will recommend you to my mates in defence i have a few, once again thanks.

Adam - Barton, ACT
Nov 18, 2012

Hi guys received my oz tent peaked side panels,you have a great selection of products at very reasonable prices,will definatly be using you again keep up the good work.

Tony - Tewantin, QLD
Nov 20, 2012

We received our tent and accessories in very quick time, despite the mistake I made when ordering. My mistake was corrected by your staff at snowys and dispatched to me in unbelievably fast time.It's been a pleasure dealing with a professional company who put their customers first - thank you!

Brett - Keilor East, VIC
Nov 20, 2012

Hi Mark,That's fantastic news, you guys are pleasure to deal with, great customer service.

Nemanja - Thornbury, VIC
Nov 21, 2012

My order just arrived, and I only ordered it 3 days ago. Incredibly impressed with ease of ordering, efficiency and price. Thankyou, I will certainly be using Snowy's again!

Beth - Elderslie, NSW
Nov 21, 2012

Got my rv2 fly today thanks,quick posting time very imprest in time for my trip to Weipa fnQLD on Friday thank you,

Rob - Cooktown, QLD
Nov 22, 2012

Hi I received my order this morning. Just wanted you to no I am very happy with the product and very happy with your service.Won't hesitate to use you guys again and have given your name to some friends looking to buy camping gear.

Noula - Mount Annan, NSW
Nov 28, 2012

Received tent etc on the morning after despatch! Managed to partially erect tent in our v small back yard- so far delighted with tent and ease of erection.I would like to complement you on friendly and efficient service. I am usually cautious with on-line buying but I'll be a convert if this is the norm.

Peter - Fitzroy, VIC
Nov 28, 2012

I just bought an item from you online and I just wanted to congratulate you on a great web site. Easy to navigate & search for items and a streamlined payment system. I buy a lot of things online and some sites are so bad. Your site falls into the excellent category. I will definitely be back!

Jane - Kingscote, SA
Nov 29, 2012

My order arrived today, in perfect condition.Many thanks for your great, professional service.

Joel - Caroline Springs, VIC
Nov 30, 2012

Hi Corey, The five malamine camping mugs arrived the day after I placed the order online (extra fast!) and the cups were thoroughly well protected in recyclable packaging. I am very happy with the service and products I have received from Snowy's online store. Great Work!

Helen - St Peters, SA
Dec 01, 2012

Dear Mark, I ordered some bunk beds last Sunday, by Wednesday they were here! Awesome service great price.Thankyou.

Michelle - Mudgeeraba, QLD
Dec 03, 2012

Received my Primus Lantern today thanks for your prompt service and it works well. Cheers.

Bob - Bermagui, NSW
Dec 05, 2012

Took delivery of our tent on Monday. Ordering process, ongoing customer feedback and delivery all spot on. Thanks for the great service. We will be back for more....

Jim - Glen Iris, VIC
Dec 06, 2012

Dear Corey and the Snowy's Team, I recently purchased a campfire grill combo. I am very happy with my purchase. The order was processed very quickly and delivered promptly, much faster than expected! I'd like to thank you and your team for your professionalism and great customer service. The grill is a Christmas present and I know it will be enjoyed. I will definitely shop with you in the future. Thanks again

Samantha - Sunshine North, QLD
Dec 07, 2012

Hello,I have just made a purchase online for two camp tables from your company, and I have to say that your website was extremely easy to use.The free shipping is an added bonus when shopping online, but what I did appreciate was that I was able to pay by Paypal.When looking online for the tables, I chose your website because it was easy to use, and you offered Paypal payment.

Alison - Mandurah, WA
Dec 07, 2012

HI just want to say thank you for the wonderful service .I got a call the day after the order was put in to say there was a small delay in delivery as out of stock.I really thought it was so nice to be kept informed .Alot of that missing these days.Keep up the awesome service and should i need further camping gear i wont hesitate to use you .

Janet - Hampton Park, VIC
Dec 09, 2012

This place "ROCKS". Best prices, best gear, best delivery, best service.Thanks guys, great job your doing!Have a great Xmas and and fantastic New year!

Bob - Fyshwick, ACT
Dec 10, 2012

I recently placed an order with you for a billy.It was delivered very promptly.Pleasure doing business with you.Thank you.

Paula - Diamond Creek, VIC
Dec 11, 2012

Mark, Thanks for such prompt delivery service and order processing, order placed on 30/11 and delivered on 4/12, with a weekend in there as well.Usually for country WA it is more than 10days turnaround for anything from the eastern states. Perhaps being in SA helps.Anyway thank you very much we will be using the new tent and base camp fly on new year’s eve.This kind of service makes it a pleasure to shop with existing retail stores on line.Thanks again.

Neil and Jane - Capel, WA
Dec 12, 2012

thank you very much .received your parcel too day .will be doing business with in the future.

Richard - Bay View Heights, QLD
Dec 14, 2012

As requested, just to let you know that our BW Turbo 300 tent arrived today (Friday) at 1PM. Everything seams in order. Thank you.I am a happy little camper

Darryl - Wattle Grove, WA
Dec 15, 2012

Hi All, Just a courtesy note thanking you for the quick dispatch of the item. Took delivery from Star Track in Rockhampton Friday14th Dec, plenty of time for Xmas.Wellpacked and prompt.

Vic - Norman Gardens, QLD
Dec 15, 2012

Thankyou very prompt delivery.All goods up to expectation

Walter - Wingham, NSW
Dec 15, 2012

Thankyou Snowy's. Excellent service from Lisa on the phone. All businesses should take a lesson from Lisa.

Jenny -
Dec 17, 2012

Hi,I just wanted to pass on my appreciation to Greg and a really nice sales assistant Dave who helped me recently woth my enquiry regarding my oztrail compact gazebo which had a faulty leg and the speed and help in this repair was unbelievable and I couldn't believe it when Greg left a message that my gazebo was ready to collect and that there was no charge at all. Dave helped me when I dropped it off and also with my enquiry regarding purchasing a new chair which I did, I have posted your excellent service on my facebook and as I do a lot of Dog shows and Agility trials plenty of the dog people were very impressed. Again many thanks *Editors Note: We are only able to do repairs in-store

Julie. Georgie and Carrie -
Dec 17, 2012

Brilliant service guys. Good price and prompt delivery. Thanks loads.

Tony - Abbotsford, VIC
Dec 19, 2012

Just a follow up on a recent purchase, fantastic is the best thing that describes the experience. Great communication when a product was briefly out of stock and then fast dispatch when in. received and great. Happy Christmas to everyone cheers.

Andrew - Clayton North, VIC
Dec 19, 2012

Dear snowys. Thank you for the chairs and prompt delivery all good.

Hans - Scottsdale, TAS
Dec 22, 2012

Just thought I'd let you know the package arrived and it's exactly as expected. Thanks for your help and the really speedy dispatch. I will definitely be shopping back at Snowys the next time I get a chance.

Ming Kang - Viewbank, VIC
Dec 23, 2012

Hi, I ordered a Black Wolf Turbo Tent 240 on a Thursday and it was on my doorstep the next day. Super effort guys! Great tent too, cant wait to use it. This was my first purchase and there will be more! Cheers,

Brodie - Port Lincoln, SA
Dec 23, 2012

The two directors chairs arrived in very good time and in good condition.Good service, thank you. I'd just like to advise that the description of the chairs on your website(which I ordered from)is not quite the same as delivered. The specs on w'site are 150kg capacity and Item as FCA-DCT-B when in fact the chairs delivered are 130kg and FCA-DCT-C. You might like to consider amending this before somebody gets nose out of joint and complains. I'm happy with the chairs and thanks again for the service. *Editor's note: We have now ammended the weight capacity on our website to 130kg and changed the product details.

George - Waikikki, WA
Dec 23, 2012

Just wanted to thank you for getting my order to me well before Christmas. I received it last Monday - the courier had attempted delivery the previous Friday, but has I was not home they left it at the local post office. This was fine, as I got it in time - the important part!

Merilyn - Balmoral Village, NSW
Dec 24, 2012

Hi I was just writing to say Thank you shipping my black wolf back pack so quickly. The customer service has been excellent and all your staff where very efficient and professional. I will definitely be shopping here again. Thanks again.

Amanda - Parkwood, QLD
Dec 24, 2012

Hi again, I just rang your store to thank you but I thought I would also send this email. Once again, thank you so much for your great service. I was hoping to receive my order before 01-01-2013 and it arrived today, so that is fantastic. The Thermos Backpack is exactly what I was looking for as a gift for my father, so I was very happy with it. I will definitely come to you again should I be looking for anything else that your store supplies. Wishing you a very Merry Christmas and a wonderful 2013.

Michelle - Ballajura, WA
Dec 30, 2012

Thank you so much for such great service, the two sleeping bags arrived very promptly even although it was Xmas/New Year holiday time. Will certainly use your company again.

Irene - Ferndale, WA
Dec 31, 2012

I just want to thank you for my order being delivered before Christmas. When I found out you were waiting for the goods to come in I didn't think they would get here. I received a call on Friday 14th that the order had been dispatched. Imagine my surprise when the goods arrived on Tuesday 18th. Well in time for Christmas.Thank you so much.Happy New Year to all the staff.

Bethwyn - Williams, WA
Jan 01, 2013

G'day; I recently ordered two Tent Poles for my Oztent from you and am pleased to say they arrived quickly, were well wrapped and delivered as per instructions. Great Stuff. Thanks.

Paul - Traralgon, VIC
Jan 03, 2013

Just a short email to say thank you for the professional and friendly communication and service. We, as a family, are appreciative of this company's approach to doing business, a company that we are recommending to other folk.

Richard - Port Sorell, TAS
Jan 04, 2013

Thanks for quick delivery of travel clock which I purchased, very happy with item.

Jeanette - Bagara, QLD
Jan 07, 2013

I have just received my Thermos 4 Person Picnic Set. I wish to congratulate you on your efficient service. I am fairly new to online shopping. However, if your service is an indication of what to expect I am very happy to do more online shopping. Thank you.

Vera - Burwood, VIC
Jan 09, 2013

Thanks Snowy's, I wish everyone could see their way to give as good service as you have - email query answered promptly, great follow up by phone and email informing me of the progress of my order and prompt delivery of the goods which were spot on. Thanks again,

Debbie - Diamond Crek, VIC
Jan 10, 2013

Thanks.Great product,great service.Delivery within 3 days,fantastic.very happy customer. Thanks again

Rex - Brisbane, QLD
Jan 10, 2013

Thanks for dispatching my order quickly. It's important to the customer satisfaction.

Shauna-Marie - Mount Druitt, NT
Jan 10, 2013

We received our fry pan today and would like to thank you for the extra's that were included. Could not ask for any better service and feed back from Mark and will be doing business with you again Cheers

Andy - Ballina, NT
Jan 11, 2013

Thanks so much for keeping me updated. I have been very impressed with the quality of customer service that I have received to date and would definitely recommend Snowys to family and friends who are looking for outdoor gear.

Alison - North Ryde, NSW
Jan 11, 2013

We received our order today, with a request for feedback, so I am forwarding it to you. Thank you for being so prompt at sending it and also contacting me prior to its dispatch to alleviate my concerns about delivery address.

Caroline - Lara, VIC
Jan 14, 2013

Thank you so much for your prompt delivery on our new Oztrail tent. It arrived 2 days after placing order online. Will definitely use your website in future to order more camping gear. The service provided over the phone was excellent and I cannot fault you on anything. Thanks again.

Yvonne - Coffs Harbour, NSW
Jan 14, 2013

Hi Corey, I received my Oztent Chair and Stretcher, Thankyou .Great service.

Peter - Sale, VIC
Jan 15, 2013

Thanks so much for that! Your store has excellent customer service.

Emma - Lesmurdie, WA
Jan 17, 2013

I just wanted to say “thankyou” my goods arrived safe and sound at their destination, and in excellent order.I am very impressed with the great service, keep it up.

Jill - Kalgoorlie, WA
Jan 21, 2013

I just wanted to say “thankyou” my goods arrived safe and sound at their destination, and in excellent order.I am very impressed with the great service, keep it up.

Kim - Goldwin Beach, QLD
Jan 21, 2013

I ordered the Black Wolf Mega Deluxe self inflating camp mattress (because I've discovered I've gone soft in my old age LOL) and after a quick phone call to your store to ask why it wasn't inflating, your store rep, Ben, patiently explained that the first time it inflates can take up to 24 hours. I'm eagerly waiting to test it out tomorrow afternoon... It looks so comfy :) The sale price was awesome and the free postage a winner. I'll be using Snowy's for any future camping needs.

Kate - Tathra, NSW
Jan 22, 2013

Thanks for great prompt delivery of my event shade. Arrived in less than 48 hours. Always get great service from you guys!

Amanda - Edwardstown, SA
Jan 23, 2013

You guys are legends. The tent arrived this morning!!!Just wanted to say thank you to Ben (who I spoke to on the phone) and you guys in the web team for making the despatch so quick. I'm much relieved to have the tent ready in time for our trip on Friday. You rock!!

Rachel - Melbourne, VIC
Jan 23, 2013

Thank you for your friendly service, and prompt delivery of our event shelter the following day. Will certainly be thinking of shopping at Snowys in the future.

Sue - Lonsdale, SA
Jan 26, 2013

Dear Mark, Received directors chairs in good order. Very impressed with delivery time. Many thanks for all of your assistance with this order, will definitely be using Snowy's again.

Liz - Emerald, VIC
Jan 28, 2013

I am extremely impressed by the service I got with my order for an Oz Trail Gazebo with free delivery from the Ad in the Sunday Mail recently, I recieved it within 2 days. I will certainly be shopping with you again when I need more camping gear. Thank You for your prompt service.

Margaret - SA
Jan 29, 2013

I would like to give positive feedback on our recent purchase of 2 Gecko stretchers.I ordered online, it was easy to follow and delivery was quicker than expected. I would use snowys again.

Simone - Murray Bridge, SA
Jan 29, 2013

Product received in good order and good time. Love my skillet. Thank you.

Jennifer - Coolum Beach, QLD
Jan 29, 2013

We recently purchased some side walls for our gazebo off your website. We would like to say we were very impressed with the prompt service and delivery of our items.We live in country Victoria and couldn't believe how quick and easy the purchase and delivery were.Thank you for wonderful service.

Richard and Sharon - Casterton, VIC
Jan 30, 2013

Thank you for sending the order through so promptly

Jo - Surrey Hills, VIC
Jan 30, 2013

Great service and delivery time, fastest i have had ever.

Simon - Victor Harbor, SA
Jan 31, 2013

Excellent service Super fast delivery Will deal with you Guys again Cheers

Ken - Mandurah, WA
Jan 31, 2013

Recently I bought an item from you online – the Black Wolf super mega deluxe sleeping mat – and I was fully satisfied with the prompt and correct service. No complaints at all. Also your price was the cheapest I found. I would definitely buy from you again, and, in fact, a friend of mine bought the same item shortly afterwards, on my recommendation.

Keryn - Portland, VIC
Jan 31, 2013

I have placed an order with your company online and congratulate you on your easy to follow web page and ordering procedure. I am a Senior and often get confused on a lot of the sites that I visit trying to get to the information needed but on your site I found everything I needed very easily and placed my order without any fuss. Your free delivery service is a great plus and means I do not have to search all the local stores and possibly never find what I’m after so thank you for your excellent service.

Glenys - Tweed Heads, NSW
Feb 01, 2013

I recently purchased an OzTent RV3 Fly, The price was great!Well below RRP, Free delivery and the gear arrived in 2 days. We are in country Northeastern NSW so bloody great effort by your team and the couriers to get it from SA to Country NSW in that time, congrats all around.

Brent - Stroud, NSW
Feb 05, 2013

my first order came very promptly - the guys helped me on the phone as I mucked up my order on the computer! - they were very polite and a pleasure to deal with. my order was exactly as described. thank you.

Di - Maffra, VIC
Feb 06, 2013

Hi Corey, Wow, I received my Bedourie camp yesterday, when i got home from work it was there waiting for me. Thank you so much for the prompt and quick delivery. So today I'll be seasoning it and then be doing some cooking to get used to the temperature needed. I watched the video, a few hints and information and very entertaining. I should have bought one years ago but I've been putting up with the old cast iron Murphy. Thanks again for a great product, it's going to get heaps of use.

Tony - Cranbourne, VIC
Feb 06, 2013

Just to let you know I have received my King Kokoda chair. I am very impressed with your customer service. My original choice was unavailable and I received a phone call soon after my order to let me know and was able to reorder so that the chair arrived for the party. Thanks again.

Chris - Heywood, VIC
Feb 06, 2013

hi thank you for the gear you send me (fast and good).

Colin - Inglewood, QLD
Feb 07, 2013

Dear Snowy's just a short note to say I'm very happy with your service (I bought 6 tripod stools for our fire trucks).

David - Kyogle, NSW
Feb 07, 2013

thanking you for the prompt dispatch of the cobb roasting rack.

John - Meningie, SA
Feb 10, 2013

Just want to say thank you Snowys for the free nights camping at Adelaide Shores Caravan Park. We met many fellow campers, shared some great stories and the BBQ dinner was tasty and filling. What a great idea and a fantastic start to our camping for this year. Be seeing you soon.

Amber - Ingle Farm, SA
Feb 10, 2013

Very impressed with the quick response to my order and the no charge for postage.

Dianne - Minalton, SA
Feb 10, 2013

Thank you so much for the night of camping at Adelaide Shores on Friday. My grandson and I thoroughly enjoyed our stay, and we stayed an extra night, giving him time to enjoy even more activity options. I met friends who I hadn’t seen for around 12 years, so a good time was had by all. I have mentioned the generosity of Snowys to numerous friends before, during and since our stay, so “word of mouth advertising” has been working overtime!Thanks again.

Joy - SA
Feb 11, 2013

Great service, ordered on Wednesday goods received Monday morning. Thanks.

Margot - Sandy Beach, NSW
Feb 12, 2013

Dear Corey, Just a quick thank you for the service I received. My parcel arrived this morning (Tuesday) and is exactly what I wanted. So glad for the fast and efficient service. Thank you,

Merilyn - Minnamurra, NSW
Feb 13, 2013

You guys are amazing, Back on 12th November 2012 I ordered the BlackWolf Turbo Lite 300, it arrived on the 13th November in Melbourne. I was rapt and the tent is brilliant. On the 12 February 2013 i decided to buy the Turbo Lite Basecamp Fly 300 and to my surprise this has already turned up this morning 13th February. I have recommended you to a lot of friends who have advised that they have had dealings with your staff over the phone and were extremely impressed. They too are now going to order their camping equipment through Snowys. I never buy anything online as I prefer to go into a store, but the experience with you has exceeded my expectations. I just want to say thank you. Keep up the good work. ps, can't wait to use the new fly.

Tez - East Melbourne, VIC
Feb 13, 2013

G'day Mark. Just giving some feedback on the Coleman Traveller 3V Tent I received on Friday. Thank you! Wonderful. Greatly appreciate that Snowys ensured delivering a fantastic tent. Set it up in the lounge room for a test run and can't wait to get it up outdoors one day. Cheers!

Gav - Seville East, VIC
Feb 14, 2013

Thanks for all your help with my recent purchase and quick postage. Have been recommending you to my friends

Mitchell -
Feb 16, 2013

I wanted to send an email to say thank you for the 'Snowys Club Weekend' at Adelaide Shores. We stayed the free Friday night and also paid to stay Saturday night. We had a lovely time and the highlight for us was the 'community feel' of the BBQ tea on Friday night and meeting meeting/sharing a meal with some other lovely Snowys members (as well as using the great facilities at Adelaide Shores).Once again, thank you!

Justin - SA
Feb 21, 2013

i received my 2 oztent xl sleeping bags extreemly quick.The whole process was to easy, i will be shopping here a lot more now i have discovered you.. thanks.

Steve - Ocean Grove, VIC
Feb 26, 2013

Hi Guys, I just wanted to say a big thank you for your assistance in my online purchase. There was a minor error on my picnic set purchase and Cory from Snowys was brilliant. He remedied it straight away and also sent me a note of apology and a few little knick knacks. I told my husband who was very impressed with your company as it doesn't always happen nowadays. Thanks again and we will definately be shopping with you again and telling our friends. You sure beat other outdoor centres.

Tanya - Jerrabomberra, NSW
Mar 06, 2013

Recently I brought a 150l blackwolf duffle bag from your guys order online and i want to thank you, I got the bag this morning, very happy and look forward to doing business with you again soon.

Michael - Bomaderry, NSW
Mar 06, 2013

Hi Richard,The two black wolf stretchers turned up today. Fantastic and thanks for the top service (order monday - arrive Wednesday). Looking forward to giving them a go this weeked. regards.

Paul - Wangaratta, VIC
Mar 07, 2013

Hi there team, thank you for the prompt delivery of my Coleman Product that I had ordered. Which is at a very good price. We are happy, happy, happy. Will make more purchases in the near future. Will recommend yous to anyone who asks where we got that Large Coleman Toilet from, as they would want one too. Your happy customer

Sandra - Gordonbrook, QLD
Mar 13, 2013

I really thought I should drop you a line to say how efficiently you treated my order. I ordered over the phone last Friday an Oztent Gecko stretcher ( a last minute decision prior to going away with the tent and caravan for 6 months) . Firstly I did not realise that you were based in S.A. and secondly that you had a long weekend coming up and it would be problematical as to whether I would get the stretcher before I left Sydney on Friday 15th. You literally must have pulled out all the stops because the stretcher was delivered on Tuesday morning……which really I think was quite incredible. Although I don’t now purchase a lot of additional camping gear……………..over the years its amazing what one does acquire, rest assured the next time I am in the market, Snowys will be my first thought.

David and Lyn - Beacom Hill, NSW
Mar 13, 2013

Just to thank you for your quick delivery of our order. We were kept well informed about our order and received great customer service. We would certainly refer you to friends and family. Thanks again,

Lisa - Wallalong, NSW
Mar 19, 2013

Service excellent after purchasing oz tent item received article today after ordering 2 working days thanks for the prompt attention.

Paul - Pelaw Main, NSW
Mar 21, 2013

I have just received my order – thankyou for the great service and delivery time. I was unable to source this product locally (I live 400 kms from Perth). The Perth distributors wanted $5.95 plus $10.15 postage so I looked further on the internet and found your site and saved $11.60. Unfortunately your website does not appear to cover all the products you supply such as solar panels shown in SNOWY’s check list pamphlet. A more complete list on the web would be better for internet shoppers.

Brian - Geraldton, WA
Mar 21, 2013

I very happy with my purchase oztrail eco swift pitch 3. It is very well designed great floor and fly real bargain. Easy set up and easy pack up. And thankyou for very quick delivery i out in country things usually take a fair while to get here. You must of sent it very quickly. Thankyou again and great product.

Phillip - Nyah, VIC
Mar 22, 2013

To Snowy’s Management: Congratulations on having the excellent ‘David’ as one of your team! My wife and I came in on Monday looking for a tent after seeing your print ad. It was my first visit to your store and very glad to have done so. We knew which tent we wanted and were expertly helped by a ‘David’ who was nearby as we entered the store. He’d just finished with one customer and was happy to roll straight in and help us. David has an excellent approach and great product knowledge. I have worked in retail sales in the past and could tell straight away that he’s a good one, a keeper.His ability to gain trust, display attention to detail and then close effortlessly were superb. We bought the Coleman 6-man extender tent and can’t wait to try it out over Easter in Normanville. He also helped us with two new sleeping bags, showed me some head-torches and gave me a checklist. And then ensured we joined up as ‘members’: well my wife did, I was busy already reading the checklist! Please be assured: I don’t know David, this is not a set-up... just the honest truth. And I know these are all things you probably take for granted, and what you’d expect one your team to do – but he should be acknowledged and thanked as a crucial member of the Snowy’s team. Having worked in retail I know that you usually often only hear the bad news, so good news should also flow when it’s due! We will be back! Thanks David; thanks Snowy’s! Cheers pk

Paul - Adelaide, SA
Mar 22, 2013

Dear Customer Service team......re transaction # 196456....Thank you for speedy delivery of tent which arrived in good order. Had a small problem with ordering online...second attempt went OK Very pleased with the good customer service.

Derek - Ararat, VIC
Mar 23, 2013

Just thought I'd drop you guys a line to thanks you for the excellent service. I ordered a coleman tent online on Wednesday and it arrived half way across the country on Friday. Thanks again for the great service.

Shaun - Tamworth, NSW
Mar 22, 2013

<p>Hi there Just wanted to pass on my thanks for the fantastic aftersales service that we received recently from Snowy&rsquo;s. We were served by a person named Julian who helped us with the following:</p> <ol style="list-style-type: undefined;"> <li>Swapping over a lid for the Everkool fridge we had bought 12 months ago &ndash; this was done by calling the Rep &amp; arranging for a new lid to be dropped off at the store</li> <li>Swapping over a Coleman light that we had purchased some time ago that had been trouble from day one ( apparently this was a known problem with the product ) with another product</li> <li>Assisting us with a tent purchase for our son</li> <li>Same again with an Event 12 Shelter</li> <li>Arranging for someone to look at our piezo ignition on our Coleman Eventemp stove that was purchased 4 years ago!</li> </ol> <p>We had to do this over a couple of days &amp; were served by different staff on each occasion &ndash; despite this the staff knew what was going on, had their product knowledge down pat &amp; were very helpful &ndash; in addition their were staff there ! This is in stark contrast to your competitors&hellip;&hellip;&hellip;. Feedback from &ldquo;happy campers&rdquo; - literally</p>

Gary - Adelaide, SA
Mar 25, 2013

Hi Corey, Thanks for the great service. Our Black Wolf tent arrived today. Thanks again. Best regards

Don and Karen - Wellard, WA
Mar 26, 2013

Good afternoon, About a month ago I ordered a Blackwolf Turbo Tent from your company. The service that I received was excellent and the tent arrived in Perth without any problem and within the time frame committed to by Snowys. I have just returned from a camping trip in the mid-west of Western Australia. My wife and I are extremely pleased with the tent - it is everything the reviews have said it is - easy to erect and finished to a very high standard. Thank you for your great service. I heartily recommend Snowys to my friends and will certainly purchase camping gear from your company in the future. Many thanks again.

Kevin - Bentley, WA
Mar 27, 2013

Hi On Saturday I ordered a Bi Fold Table which arrived today, great service. Thanks again.

Geoff - Echuca, VIC
Mar 31, 2013

THANK YOU FOR A SPEEDY DELIVERY ON MY NEW COLEMAN TOILET, THAT I HAD PURCHASED FROM YOUS. THE NEW COLEMAN TOILET IS A GREAT PRODUCT. THANKING YOU ALL, FROM A VERY HAPPY CAMPER

Sandra - Gordonbrook, NSW
Apr 04, 2013

Hello Julz, Just to let you know i received my 2 king goanna stretchers on the 2/4/13 very impressed with the speed of delivery and the help i received in choosing them on the phone. i would highly recommend these stretchers to anyone, as well as snowys do do business with . Thanks again to you and your staff hope to do more shopping soon. Cheers,

Larry - Aberglassyn, NSW
Apr 05, 2013

Thank you so much for the same day/personal delivering our products to our shop thursday. The service you guys provided was well and truely beyond what i expected. As always you guys ROCK. See you all again very soon.

O'Halloran Hill - Gordonbrook, NSW
Apr 06, 2013

Hi. I am very happy with your service right from the first phone call you guys were very helpful. We used both the OZTENT 5 packages over the Easter break and we were very pleased. Your delivery service is fantastic!! Couldn't be happier, Thanks!

Geoff - Werribee, VIC
Apr 09, 2013

great service and delivery time excellent.

Lyn - Denison, VIC
Apr 10, 2013

Thank you for your excellent service. I found your website Sunday night, registered and purchased a tent, which was delivered a 7:45 am today (Wednesday). The whole process only took a few minutes and the parcel tracking via the "fastway" website was very much appreciated. Your price was not the cheapest, but your service more than out weighed the small added cost. Regards,

Maria - Oak Park, VIC
Apr 10, 2013

Hi There I have received my Roman Palm 1 sleeping bag. It arrived very quickly and I am so happy with it. Thanks!

Sarina - Castle Hill, NSW
Apr 12, 2013

Once again, customer service, quality gear, competitive prices and the convenience of delivery keep me coming back for more gear. Great work on all counts - your delivery people always leave the packages where instructed too which is really appreciated. I've already set up my Oztent King Goanna Stretcher on the deck and was only disappointed that I didn't have time to lay down for a snooze. Super comfortable and I can't wait to try it on my short camping trip in a few weeks time. I will leave a review for both that and the Coleman 2 burner stove when I've returned.Cheers

Sally - Kalorama, VIC
Apr 18, 2013

Thank you for your prompt delivery of our order for a Portasol for our Caravan.

Sandra - Old Bar, NSW
Apr 13, 2013

received my trivett that i ordered thank you ,fast service competitive price and local will shop again.

Craig - Parafield Gardens, SA
Apr 16, 2013

Hi my names Rebecca and I just have purchased a travel backpack and sleeping bag from your online site, and I would just like to say how amazing and happy I am with my end result. Not only was the price cheaper than most other outdoor company's but the delivery process was great! I ordered my products mid-day Thursday and received them the following Monday. Thanks heaps! I love my products and will most definitely shop with your company again.

Rebecca - Hoppers Crossing, VIC
Apr 17, 2013

G'day snowy staff. Thank you very much, It was a ripper of a mug! It was very handy getting it on Friday and being able to take it with me to Ballarat for a wood show. There were so many people I couldn't get back to it for about three hours, and I was surprised to find it was still hot enough to drink. This style is far superior then those horrible plastic things, my cup of tea used to taste like plastic. This one is beautiful and they do work very well with cold drinks too, which is why I wanted two of them. My mother did pinch the other one off of me so I thought I would just get two and have one spare in case one more disappears. LOL! So thank you again, they definitely are a ripper.

Bob - Morwell, VIC
Apr 17, 2013

Great customer service from all at Snowys. Thanks.

Matt - Montmorency, VIC
Apr 17, 2013

Dear the Customer Service Team, I really thought I should drop you a line to say how efficiently you treated my order. I ordered over the phone last Friday an OZTENT Gecko stretcher, a last minute decision prior to going away with the tent and caravan for 6 months. Firstly I did not realise that you were based in SA. Secondly, I did not realise that you had a long weekend coming up and it would be problematical as to whether I would receive the stretcher before I left Sydney on Friday the 15th.You literally must have pulled out all the stops because the stretcher was delivered on Tuesday morning, which really I think was quite incredible. Although I don’t purchase a lot of additional camping gear, over the years it’s amazing what one does acquire, rest assured the next time I am in the market Snowys will be my first thought.

David and Lyn - Beacon Hill, NSW
Apr 17, 2013

Hi, I just would like to say thank you for the efficient service.

Alan - Cameron Park, NSW
Apr 18, 2013

Hi, Just a note to say thanks for your excellent service. My order ‘Nova Lantern’ arrived as ordered and very quick. You have a very happy customer.

Phillip - Bungonia, NSW
Apr 18, 2013

Hi, your parcel came in today’s mail. It’s been a pleasure to buy from you, and I look forward to dealing with you again in the near future. All the best.

John - Batemans Bay, NSW
Apr 18, 2013

I received my order today. It's been a pleasure dealing with you guys, the customer service has been exemplary, and I wouldn’t hesitate to use you again or recommend you to others. Thank you and kind regards.

Steve - Altonia, VIC
Apr 21, 2013

G’day Julian, On Wednesday 17-04-2013 I ordered an OZTENT RV3 and it arrived Friday 19-04-2013 at about 10:30am. I put it up in the back yard that afternoon and all seemed OK. I would like to thank you and Snowys for your fast dispatch and good service.

Richard - Oatlands, NSW
Apr 23, 2013

I received the alarm clock today. Thank you again for your good service & product, Regards,

Jeanette - Bagara, QLD
Apr 24, 2013

Thank you so much for my order. You guys are so great. We will definitely use you again and spread the word.

Ben and Jodie - Bullsbrook, WA
Apr 26, 2013

Thank you Corey, Both bags have arrived today and they look great. We will get to take them overseas in a couple of weeks, which should be a real test for them. No worries that it took a little longer, you stayed in touch and kept us posted - the result is good. Cheers.

Olaf - Buderim, QLD
Apr 29, 2013

Hi Julian & Corey, THE TENT HAS ARRIVED!!! In fact I think it may have even made it on Friday, while I was away. So all your pursuit has paid off - it's here, and it's lovely. Thanks again for all your work in chasing down Black Wolf and making this happen. We've been recommending Snowys to our friends thanks to your service and commitment. You've been such a pleasure to deal with. If you ever need a website quote or testimonial for a marketing campaign, feel free to send 'em my way.Yay!!

Rachel - Melbourne, VIC
May 02, 2013

In February this year I wanted to buy my son a 40th birthday present. With excellent help from your staff they explained the benefits of a compass and portable cooker for my son who was about to walk the Alpine Walk in the Snowy Mountains. I purchased those items and I am grateful to say that they are now well used and on all reports have done the best job. On completion of the 250ks hike my son suggested I should thank you for your help and product knowledge. I can’t remember the salesman that helped me but he took the time to advise me on the purchase. Thanks to Snowys staff we will keep supporting your products when the need arises.

Peter -
May 03, 2013

Thanks Corey…excellent customer service...! I certainly will be recommending you guys to others. Regards and thanks to you all.

Andrew - Gulgong, NSW
May 03, 2013

I just wanted to thank you for your prompt and very efficient service. Will spread the word and recommend you to my friends. Cheers!

Claire - Darlington, WA
May 05, 2013

Thank you for the recent delivery of my order of a Companion Quick Fold Clothes Stand. It arrived promptly and was left as requested on the porch by the front door.

Doreen - Dunlop, ACT
May 06, 2013

FYI - Item received today as ordered. Prompt service, will use Snowys again if required. Also nil postage is a big plus when buying online. Thanks and regards.

Kerri - Mackay, QLD
May 09, 2013

Dear Julian, many thanks for the prompt delivery of my order postage free. Yes, my mistake I did not fully read the terms and conditions regarding postage but I am extremely grateful that you saw fit to allow it. Great service, thanks.

Murray - Exmouth, WA
May 10, 2013

Thanks for the fast delivery. Will definitely use your website again.

Ken - Glenden, QLD
May 17, 2013

Good Morning, I just wanted to tell you how impressed I am with your service. I ordered a Roman sleeping bag online yesterday morning and it was delivered before 8am this morning. I would have to say that it was the best service I have ever encountered. I will certainly be recommending you to our social community and friends.

Sonia - Essendon, VIC
May 18, 2013

Hello Mark, I ordered the stretchers Wednesday, you posted the stretchers on Wednesday and the stretchers arrived at our NSW south coast home Friday- nice work! Thanks.

Mike - NSW
May 18, 2013

Just writing to say that I am more than happy with the Products. Very happy with the products in the way they were packaged (long way to travel and a lot of handling).Was great to get a phone call telling me the colour of one of the products I ordered was not in stock. Some shops will hold up an order until products arrive and not inform you, so this was a very welcome call. So overall I would like to say thanks for great shopping, products and customer service. Cheers.

Rodney - Nhulunbuy, NT
May 20, 2013

Thank you for my recent order which arrived quickly and was exactly as described.

Michael - Melbourne, VIC
May 21, 2013

Thanks to the team for all your help.

Sarah - Bondi Junction, NSW
May 21, 2013

Thanks Corey, once again for the excellent service.

Georgie - Condon, QLD
May 21, 2013

Hi Corey, pillow was great. Thanks for the recommendation and the rest of your help too of course. Cheers.

Claire - Roxby Downs, SA
May 22, 2013

Many thanks in advance. I am very impressed with your service and will certainly recommend you to my friends and family, and use your company in the future. Regards.

Tabitha - Duncraig, WA
May 23, 2013

Hello Adrian, Just wanted to give you some feedback on the service I received after purchasing online. Fast, efficient and the product was delivered as advertised. I am not a shopper and to have this sort of service available has been a pleasure to use. The checklist that you also sent is a great idea. Thanks again and I would recommend your business to anyone.Best Regards.

Marshall - Alexandra Hills, QLD
May 24, 2013

Hi! Thanks for the quick delivery of the folding seat. It was just what I wanted. Also appreciate the free postage. Thanks a lot.Thanks for including the checklist - very handy. I will definitely be a return customer. Kind regards.

Nadia - Peakhurst, NSW
May 24, 2013

Thank you for the speedy supply of the product I ordered.

Theo - East Waikiki, WA
May 29, 2013

I'd just like to say that I have spent 2 hours looking at your site, your facebook and your blog. THANK YOU for a truely informative collection of products and information. I'm new to camping so I didn't even know of your store. I'm an Adelaide oldie and will certainly add you to my "shopping places to go to" list. I have 2 of your products marked for my birthday in Sept :).

Marija -
May 31, 2013

Hi. Today I received our RV-5 Tent, which we didn't really expect until late June as there was nil stock. Here comes the best part of our purchases on Friday 10/5/2013 and Saturday 11/5/2013. During the whole time I was kept informed as to what/where and which stage the tent was at by phone calls which was great. Last phone stated that the tents had arrived and would be dispatched early next week. Last night I received an email informing us that your RV5 was dispatched. I would just like to acknowledge your staff on their professionalism, friendly attitude and great customer service. My wife and I received ,on both occasions, great shopping experiences. I will be recommending your store and staff to my family and friends. Thank you.

Peter - Port Augusta, SA
May 31, 2013

Just wanted to say thank you for the excellent service and quick delivery of our order. It arrived nice and early this morning. Regards.

Jo-Ann - Riverview, QLD
Jun 03, 2013

Thank you for the great service, the coathangers I ordered have arrived.

Irene -
Jun 04, 2013

Adrian, I received the Exped Mega Mat 10 yesterday – very pleased with the immediate despatch and service. Product is of good quality – time will tell if it performs as well as reviews indicate. Kind Regards.

Larry - Port Lincoln, SA
Jun 05, 2013

Thank you for your prompt delivery of my Kojo inflatable hangers.

Shelley - Bundaberg, QLD
May 05, 2013

Hi, Just wanted to let you know that I LOVE the product I bought (mozzie dome 3 person tent). Your service was excellent, the product was exactly what I thought it would be and it arrived promptly. THANK YOU! I would not hesitate purchasing from you again. Regards,

Robyn - Grafton, NSW
Jun 05, 2013

Hi Corey, thank you for your assistance. I picked up the parcel from the post office yesterday. I would like to note your customer service was fantastic. I would definitely buy from Snowy's again in the future. On another note, the Malamoo tent looks fantastic and I found it easy to set up and pack away the first time I got it out of the bag. I think it will service its purpose well. Regards,

Reuben - Bertram, WA
Jun 06, 2013

Hi, just wanted to say thank you for the great servce, and my package (Black Wolf Oasis II waist pack) arriving ahead of schedule. Also, a big shout out to Erin who was wonderful when I called on the telephone to check stock before placing my order. Cheers,

Steven - Aderdare, NSW
Jun 07, 2013

Received 6/6. Thank you for your great service. Regards,

Tony - Cranbrook, QLD
Jun 11, 2013

Hi. Thanks for handling my order promptly! Both items have arrived now. I really appreciate you sending the cold mountain sleeping bag first last week as it kept me nice and warm over the long weekend camping. Kind regards,

Rowena - Emerald, VIC
Jun 11, 2013

Just a quick thanks for sending out the light that I ordered. Very happy with the product and the service. Thanks,

Alice - Whitebridge, NSW
Jun 11, 2013

The swag bag arrived today, I am very happy with it thank you.

Peter - Whyalla Norrie, SA
Jun 11, 2013

I used to visit Snowys when I lived in Adelaide. Now I live in remote WA and can still buy good quality camping gear, with excellent service. I even check at Snowys online BEFORE I look on eBay. That's unheard of for me, and even if the price is slightly higher I buy from Snowys for the service and also because I know the item will be good quality. Love the inclusive postage. You click to buy and you know what you are paying for. Great website. Thanks,

Mike - Newman, WA
Jun 12, 2013

Great service and communication. Very happy thanks Corey.

Bradley - Burpengary, QLD
Jun 12, 2013

Hi, Thanks so much for the excellent service your team provided recently. I rang and ordered a sleep sheet for my daughter – Adrian was a great help explaining the different options and I received my parcel within 2 days (just in time for school camp). Fantastic service, especially for those of us in the country not able to easily visit in-store. Keep up the great work! Regards,

Debbie - Pinnaroo, SA
Jun 12, 2013

I would just like to send some positive feedback regarding a recent purchase from Snowys. I purchased a Black Wolf kids Eskimo sleeping bag and was impressed with the free freight shipping time. I have used Snowys previously for the purchase of a Coleman lantern and will continue to use Snowys in the future for our camping needs. Thanks,

Glen - North Lake, WA
Jun 12, 2013

Hi Corey :-) Will enjoy 'tracking' but will have more fun unpacking when it arrives. Thanks again for your awesome service!!! Have to say I have been enjoying snowy blog also, has given me a couple more places on the - to see, to do - list :-) :-) Once again, have a great arvo n a relaxing eve :-) Thank you and Regards,

Kirsty - Latham, ACT
Jun 13, 2013

Hi guys. Received my Excalibur Orion Lensatic Case compass form you a couple of days ago. All received in good working order - great price for a top piece of equipment - free delivery a bonus! Need it mainly to accurately align mount for astrophotography - just starting out in this new adventure! Thanks for the great service. Regards,

Andrew - Beverley Hills, NSW
Jun 17, 2013

Thanks for the great service, the tent cot arrived today. It is bigger than I thought so now I have to work out how to pack it. Cheers,

Denise - Kellyville, NSW
Jun 17, 2013

We received the Gazebo last Wednesday! Thanks so much, it looks great. We are very happy with it. Thanks again for your open communications. Kind regards,

Richard - Bowen, QLD
Jun 18, 2013

Hi, I recently ordered a Camelbak Better Bottle. I wanted to thank you for the great service. The bottle was out of stock but I was called and notified straight away, and was offered a more expensive bottle at no extra charge. It arrived only a couple of days later. Great service. Thanks,

Mike - North Melbourne, VIC
Jun 19, 2013

Thank you Adrian & crew. I don’t know how you made any money on my order. I was just about to order from BCF when I thought I’d keep looking and then I found you guys with free postage! That made BCF 1/3rd more expensive, which means I’m with you guys and will be again in the future. Thank you....you exist! Thank god I found you… THANKYOU for everything! Look forward to dealing with you again.

Mark - Coonabarabran, NSW
Jun 21, 2013

It's only Friday and my Coleman Pilbara sleeping bag is here ALREADY!!!! And it is fantastic! thanks for great service.

Libby - Goomburra, QLD
Jun 26, 2013

Hi, I'd just like to say thank you very much for the great service your company and staff provide. I've purchased two Exped Mega Mats and a Black Wolf Turbo tent, which was delivered by courier yesterday. I am looking forward to trying them out soon. Regards,

Mark - Bathurst, NSW
Jun 27, 2013

Hi guys, Just a quick word of thanks for such a quick and easy purchase. The Oztent Mesh floor saver is great and no doubt will ensure our Oztent will see many more years of outdoor fun. I will be recommending you guys to all our like minded camping mates. Great communication and customer service. Happy Camping!

Darren - Birkdale, QLD
Jun 28, 2013

Thank you very much for sending us the Oztent RV tent fly. Best competitive price by far and fabulous quick delivery to Port Pirie. Ordered Sunday and received Wednesday. Fabulous! Also just received 2nd order - Coleman Whack Jack hammer for hammering in and removing tent pegs obviously lead filled fabulous tool, which I feel my wife will have no trouble using. Thanks again.

Barry - Port Pirie, SA
Jul 01, 2013

I was very pleased with how quickly I received my hangers after ordering. Good service, thank you.

Helen - Croyden, VIC
Jul 01, 2013

I received my order today (2 sleeping bags). Thank you for your prompt service.

Jill - Bull Creek, WA
Jul 02, 2013

Thank you for the prompt, efficient service. I could not believe that this order had turned up so quickly. Your website is easy to use, and was easy to find exactly what I was looking for. I will definitely buy from you again.

Rosie - Tara, QLD
Jul 03, 2013

Thanks heaps!

Gary - Highton, VIC
Jul 03, 2013

Hi Corey, I just wanted to thank you so much for your excellent service. My Leatherman arrived in time for my nephew's 21st. You were so great with your communication and very helpful. Such a pleasure to deal with. Thanks again.

Robert - East Lindfield, NSW
Jul 04, 2013

Yes, you folk must be darned good, or I would not have placed another order just a few moments ago, LOL! I do need an airbed to sleep on... :-D.

Gary - Highton, VIC
Jul 04, 2013

Just wanted to say that the check out procedure on your website is easily the best I have ever come across. The courier delivery info option is absolutely excellent. Great idea! And the other info is so clear, comprehensive and very well thought through. Thank you,

Benja - Hurstville, NSW
Jul 04, 2013

Oztent sleeping bags arrived as promised in a very short time. Will be in touch again for other stuff. Thank you.

Craig - Dalkeith, WA
Jul 12, 2013

Hi Snowy's, thank you for the prompt delivery. It arrived in plenty of time for the weekend.

Stan - Mount Hutton, NSW
Jul 13, 2013

G'day there! I'm responding to your little note that arrived with my new head lamp 33632: HEADL FUEL LED BLACK. Well here is my honest opinion of this head lamp. I bought it for reading, doing the crossword, working on the computer and it is fantastic. I can walk around the house without using the lights, even make a cup of tea and do all off this to please hubby and not raise his blood pressure, because in his words the house is always lit up like a Christmas tree. Thank you for this terrific little peace maker. I can imagine it would be fantastic outdoors. So there you have it, my feedback for this light. Have a wonderful weekend and take care and stay safe. Yours kindly,

Dawn - Keysborough, VIC
Jul 16, 2013

Wow received the gazebo already today! Thanks for the great service, ta Erin.

Mal - Gymea, NSW
Jul 21, 2013

Absolutely fabulous tent. We have several tents including an Oztent R3, which is great. We wanted this one for our daughter and young family. It arrived promptly to the country at Port Pirie ordered on a Sunday delivered Wednesday morning, which is 220 ks from Adelaide. Seconds to erect, fabulous quality and pricing structure. Your service is outstanding for which we are very grateful for.

Judy - Port Pirie, SA
Jul 22, 2013

Received my orders today. Thankyou very much. Just wanted to let you know I am extremely happy with the service, product and speed of delivery. I will order again and will recommend you to my friends. Kind Regards,

Justin - Port Lincoln, SA
Jul 23, 2013

I would just like to say thank you, there was a glitch with paying with paypal but I rang the next day and Corey couldn't have been more helpful or nicer and made the whole experience wonderful. I will recommend you to all and sundry, especially as my son is starting Duke of Ed. Again, thank you for your exceptional service.

Samantha - Denistone, NSW
Jul 23, 2013

Thank you, the item I bought arrived very quick and it was a pleasure to deal with you guys.

Graeme - The Gap, QLD
Jul 24, 2013

Hi Corey, just to let you know that the camp oven bags turned up today. Thanks. :) I really appreciate you keeping me up to date with the progress of my order.

Megan -
Jul 25, 2013

Hi Corey, just a quick thank you for your fast attention to my recent order. Fast service and great communication made everything easy! Cheers,

Neil - Orbost, VIC
Jul 30, 2013

Hi Adrian, Thank you for the usual fast service with my recent order. My wife is very happy with her new headlight. Cheers,

Neil - Orbost, VIC
Jul 30, 2013

Hi Adrian (and all), earlier this month I purchased a Caribee Kokoda duffel bag from Snowys. Included in the package when it arrived was a ‘thank you’ note and an invitation to provide some feedback. I was really impressed with the ‘thank you’ note and even more so when I noticed that someone had taken the time to actually sign it. It added a personal touch which is one of the things missing in most on-line transactions. I made up my mind to reply and let you know that I was very happy with the bag (the second I have purchased from you), and that I thought the note was a nice touch.... then I went on holidays and promptly forgot. Going through my paperwork today I came across your invoice and ‘thank-you’ note and realised what I'd done. So, in a nutshell, sorry I took so long to get back to you - bag's great - love the note - and it was a pleasure doing business. Cheers,

Rob - Brisbane, QLD
Jul 31, 2013

Hi guys. Thank you so much. My Coleman 6p tent just arrived. Fantastic delivery speed. Havent opened it yet, hoping all is well inside. Thanks again. Definitely do business with you guys again. Take care. Regards,

Gavin - Griffith, NSW
Jul 31, 2013

Thanking you all at Snowys!! Got back home yesterday from a four day camp trip to Bournda National Park - South coast near Bega. Yay! My parcel awaited me. Yippee! Going away again Saturday, the whole order is being utilised for the trip. The griddle is a b'day gift to myself, can’t wait to use it! Doing my first big trip in 6 weeks to Townsville/ Cairns starting Sept 1st. Thanks heaps for your help in updating and renewing my gear. I will place another order before I go in Sept ;). Regards,

Kirsty - Latham, ACT
Aug 02, 2013

You're a fantastic company and should very much pride yourselves on the service you provide!! Have had a butane stove for many many years and so look forward to having real gas!!!Thanks again very much! :) :Regards,

Kirsty - Latham, ACT
Aug 05, 2013

Just to let you know that I received the Oztent King Kokoda Chair on friday... Thank you for your help after the first shipment went astray. Kind regards

Joy - Hamilton, VIC
Aug 07, 2013

Hi Erin, I have just received my deluxe stretcher which I purchased on line. We were very impressed with the quality and final finish of the product compared to what we saw in the stores for similar prices. Many thanks. We will enjoy this product for many years to come.

Tammy - Nichols, ACT
Aug 09, 2013

Hi Erin, Just leaving you feedback on my recent purchases. Everything arrived in tact and very quickly. We were very impressed all round. Rest assured that when I'm in the market for more gear you will hear from us first. Thank you for your excellent service. Kind regards,

Coen - Romaine, TAS
Aug 14, 2013

Received order yesterday. Pleasure to do business with you David. Regards,

Jim - Brisbane, QLD
Aug 15, 2013

Hi Erin, thank you for the delivery of my Campfire 35cm wok.I received the product in excellent condition along with your note for feedback.I'm impressed with the speed of your delivery and with the product itself. I purchased the wok for one of my children who is venturing out into the big, bad world to live away from home. Every kitchen needs a wok. Anyway, please accept this as a most positive response to your business and commitment to customers.Best wishes,

Damian -
Aug 16, 2013

Hi Erin, Just a note of appreciation to thank you for the excellent service recently when I purchased a 9 Litre Esky Cooler Jug from Snowys. It was very professionally handled from the initial order through to delivery, including the Courier. Fast delivery and hassle free. Thanks again

Geoff - Harcourt, VIC
Aug 19, 2013

Hello, thank you for your fantastic service. Extremely prompt & all items received.

Tony - Mittagong, NSW
Aug 19, 2013

Thank you for such a fast delivery of my tent which is a great product.

Peter - Elizabeth North, SA
Aug 19, 2013

My thanks to Erin for your congenial and professional help. The Black Wolf Monashee day pack is just the ticket. Thanks again for your help.

Charles -
Aug 19, 2013

I would like to thank you for the service in our recent purchase of a camping mug. It was only a small purchase (a gift from my granddaughter to my husband) but as I live at Hillbank, it was a long way to go. It was great to be able to use your free delivery service. Most appreciated and I will bear you in mind in the future. Thank you,

Christine - Hillbank, SA
Aug 19, 2013

Hi, just some feedback from a first time buyer from your website. I found the whole thing very easy, website is good and easy to navigate. The items were shipped in good time. Great service! Keep up the good work! I will be back buying from you guys again. Regards

Rob - Geelong, VIC
Aug 19, 2013

All the food arrived, now its off hiking. Good service.

Dave - Fitzroy, VIC
Aug 23, 2013

Hello, I have just received my Black Wolf Turbo FS210, which I ordered just 4 days ago; Thank you for your very impressive delivery. I was not really expecting it to arrive in time for this weekend but now the tent will now get its very first outing tomorrow night.I have checked the packing and all looks well so hopefully we should have no problems with the initial set up and I will be sure to let you know how we go. Once again thank you for your prompt delivery. Regards,

Ian - Subiaco, WA
Aug 26, 2013

I just wanted to thank you very much for your prompt and efficient service. The gazebo arrived safely yesterday. Will certainly recommend you to friends looking for outdoor equipment. Kind regards,

Barb - Kingston, TAS
Aug 26, 2013

Dear Erin, thanks for your prompt reply re delivery. Good News – The tent arrived at 10.30am this morning. Very fast delivery and excellent service. Thanks again,

James - Wynyard, TAS
Aug 26, 2013

Hi Snowys Customer Service Team, I just wanted to say 'thanks'. My Black Wolf Ridgerunner bag turned up on time, what started out as a problem with the order you guys did a great job of sorting out. Put me down as a satisfied customer, and I will be shopping with you again. Regards,

Peter - Raby, NSW
Aug 26, 2013

Thank you for your prompt service, free delivery and good price. I will recommend your company highly.

Neil - Moore Park Beach, QLD
Aug 26, 2013

Hi David, my husband and I came to Snowys to enquire about a tent. We had no idea what we needed, but you listened and advised. Your product knowledge was outstanding. We felt fully informed when we left the store, with brochures and website details to read the blogs.We came home to Mount Gambier and I had a few more questions that you answered over the phone.We then ordered the tent through the website. It was delivered 48 hours later. This was a hassle free experience and we appreciate the help that you gave us. Thank you & Kindest regards,

Kerry & Dennis - Mount Gambier, SA
Aug 27, 2013

Hi, I recently purchased a Black Wolf 210 Turbo Lite tent and this email is in response to the invitation to provide feedback. I am very impressed with your customer service. Your prices were great and delivery was so quick. Snowys is a pleasure to deal with and I will definitely recommend you and continue supporting you. Regards,

Ian - Neutral Bay, NSW
Aug 27, 2013

I recently purchased a Gasmate Double Burner Portable Butane Gas Cooker from you. This was my first purchase from Snowys and I am absolutely delighted with the product and your fast delivery.

Di - Lemon Tree Passage, NSW
Aug 27, 2013

Hi guys. I received my order today, what an amazing service. We are so pleased with your communication, follow up service and fast delivery, very happy to recommend your company to all. Kind Regards. Louisa

Buderim - QLD
Aug 30, 2013

Received my order of Camelbacks ... thank you for your prompt service. Regards,

Jacki - Katherine, NT
Aug 30, 2013

I would like to congratulate you on your exemplary service. Despite what I thought was bubble wrap overkill on the lantern glass I ordered, it arrived broken. I quick phone call and a photo of the broken glass to you and I had a replacement unit within two days. Fantastic!

Chris - Geilston Bay, TAS
Aug 31, 2013

The sleep mat that I ordered only took 3 days to arrive and was very well packed. The price was the best I could find on the Internet as the delivery was free, which is a real plus. The service is second to none. Well done

Diana - Malua Bay, NSW
Sep 02, 2013

Thanks for your prompt dispatch of my order which arrived today. I will certainly check-out your site for any future purchases.

Rhonda - Mount Martha, VIC
Sep 02, 2013

Hi there, I've just received my sleeping bag which I ordered last week. I would like to leave positive feedback for the quick delivery and the quality product. I love the separate storage bag for the item...a great idea. Cheers

Lyn - Brooklyn, TAS
Sep 02, 2013

Hi guys, I received my order today, what an amazing service. We are so pleased with your communication, follow up service and fast delivery. Very happy to recommend your company to all. Kind Regards,

Louisa - Buderim, QLD
Sep 09, 2013

I just received my Oztent King Goanna Stretcher. Great product and fast delivery. I am very happy, thank you.

Joe - Walkerston, QLD
Sep 10, 2013

Hi guys, I just wanted to let you know that I'm thrilled with my new tent, and even more with your prompt and friendly service! Cheers,

Belinda - Woodford, NSW
Sep 11, 2013

Just received my online order of camp food, thank you. Quick, easy and a good price. I like the service you provide.

Neil - Trinity Beach, QLD
Sep 12, 2013

Many thanks for the quick delivery of our S/S travel mugs. They are just what we were wanting for our trips away around OZ.

Derek - Allambie Heights, NSW
Sep 12, 2013

Hi Jackson, thanks for the great service. I know it's a long way to Darwin but you managed to get the lantern to me 3 working days after I placed the order. It's great to know some businesses like yours are serious about their customer service and satisfaction.Thanks again,

Melinda - Stuart Park, NT
Sep 14, 2013

Hi, Just a bit of feedback from my first order with Snowys. Thank you for the great service, my order arrived yesterday. You have very good communication and a fast delivery service. I was very happy with the transaction, and I would definitely deal with you again,. Thanks Guys.

Jan - Pottsville, NSW
Sep 16, 2013

Hello, I recently purchased the Coleman dome tent on the 29th of August. I purchased it as a Father's Day gift which was in four days time. The tent came within 2 days of my order. As a frequent online shopper it is very rare for a package to come as quickly as yours did. My dad loved the tent and my family was extremely grateful for the speed in which our item was delivered. Thank you very much for the excellent service and product. We will certainly be buying more products from you in the future. Kind regards,

Emma - Mooroolbark, VIC
Sep 19, 2013

Goods arrived safely, good service. Thanks.

Michael - Busselton, WA
Oct 01, 2013

Hi, I just wanted to thank your team for the fantastic customer service I received. I have already suggested your company to others as we are big campers over here in Port Hedland. Thankyou again, I will be buying more products from you in the near future. Cheers.

Trish - Pt Headland, WA
Oct 03, 2013

Thanks to Erin for processing my order so quickly , received the tent this morning. Much Appreciated.

Jenny - St Agnes, SA
Oct 10, 2013

Received the order in very good time and delighted with the product. Thank you!

Tish - Batehaven, NSW
Oct 11, 2013

Hi Erin, I received the Exped Megamats delivery was very quick. I followed the instructions allowing 24 hrs for them to fully inflate (impatiently) and when I tried them out they are as comfortable as you said. They are as good as my bed at home. Thanks for the Great Service. Cheers.

Mark - NSW
Oct 14, 2013

Both the chairs I ordered have now arrived safely. I want to compliment the staff on their courtesy, helpfulness and prompt attention to my requirements. I shall recommend the store to my friends. Thank you!

Glenda - Croydon, VIC
Oct 14, 2013

Hi Erin, Just letting you know that my shower arrived today. Very happy with the quality. Thanks for keeping me informed and following through. With appreciation,

Jennie - Bowraville, NSW
Oct 15, 2013

Consignment arrived this morning at my hide out in the bush. Very good transport company. Chairs look smacko. Thanks,

Peter - Ilbilbie, QLD
Oct 16, 2013

Hi Erin, My pillow arrived safe and sound and in plenty of time :-) Thanks for your help. Cheers,

Richard - Deagon, QLD
Oct 17, 2013

Your service is just amazing, ordered some gear for my tent (black wolf) and shipping was so fast ! I am impressed and I will tell about your online store to my friends. I will shop again from you when need arises. Whoever is running the online shop is doing it right!!!! Thank you,

Greg - Burwood, VIC
Oct 18, 2013

Hi Erin, I received my order today and am leaving feedback to let you know I am very happy with your delivery time and excellent communication and service. I will place orders with Snowy’s again in the future and expand my purchasing to your other products. Thanks again,

Gary - Yamdaram, QLD
Oct 20, 2013

G’day Mark. Great service from start to finish. Could not be happier with the way my order was handled. I am very happy with the Tent and will be using Snowy’s Outdoors for future purchases. Thanks again,

Richard - Ben Bullen, NSW
Oct 21, 2013

100% Happy with my item and I Greatly Appreciated my item arriving within 3 Days with StarTrack Express :) Thanks Guys, I will be looking forward to doing another purchase within this Firm again :)

Brenden - Jimboomba, QLD
Oct 21, 2013

Erin. Received the deep fry pan today. I must say it was very well packed judging by my wife’s comments as she was opening the parcel. Thank you for dispatching so promptly once you received it. Regards,

Rob - Casuarina, NT
Oct 24, 2013

Hi Erin, Thanks for your prompt response with regards to my item. I have received it & I'm very happy with the service provided. I will using Snowy's online store again. Cheers,

Brendan - Forde, ACT
Oct 25, 2013

Hello There, Just to lets you know about how gratefully I am with your service and products. Thanks,

Jesus - Neutral Bay, NSW
Oct 29, 2013

Hi there, not sure if this is the place to leave a feedback. Anyways, just wanted to say thanks for the great customer service I received. Jules was most courteous and helpful. The product arrived quickly and very well and carefully packaged!

Michael - North Bathwyn, VIC
Oct 30, 2013

Hi I ordered 2 sand bag kits a couple of days ago. They arrived today! Perfect. Well done Snowy's.

Rob - South Brighton, SA
Oct 30, 2013

Thank you for the excellent service for my purchase of the Rhino Quick Fold Chair. I was amazed by the prompt delivery. Thank you again. Regards,

Bob - Goolwa Beach, SA
Oct 30, 2013

Hi, I just wanna give feedback about your site. I’m so happy with my purchased. The item is exactly as described in the website. Delivery is fast, on time and its free. Your online store offers such a low price plus free delivery. Can’t find anywhere else and for sure will come back to your online store again in future if I need something to buy. Keep up the good work. Many thanks.

Heny - Leanyer, NT
Nov 01, 2013

Thank you so much Snowys for my led lenser h14. It is the best torch I have ever seen, it is a great allrounder head torch. I have been looking at every single camping shop in SA for torches and you Snowys are definitely the best camping shop in the whole SA. I will most definitely recommend you to all the people I know. Well done Snowys top gob. P.s and thanks for the awesome 2 day delivery express. Thanks,

Braden - Aldinga Beach, SA
Nov 02, 2013

Thanks for sending my item so quickly and great communication. Thanks,

Dennis - Kilmore, VIC
Nov 04, 2013

Hi guys Just a quick thankyou for your prompt service and dispatch of our order. Also to say that the courier service you use was efficient and followed delivery instructions. (We have had difficulty with some other delivery services in the past) So, thanks again!

D.Scott - FItzroy North, VIC
Nov 04, 2013

Thank you for your prompt dispatch of my order. I received it today and am very happy with the product and your customer service as this was only the 2nd time I have ordered online. Thanks,

Patricia - Sarina, QLD
Nov 07, 2013

I would like to thank you for your quick delivery. Very much appreciated.

Wendy - Corrimal, NSW
Nov 07, 2013

I ordered a Black Wolf Turbo tent last week and was thrilled to receive it, delivered to my front door, within a week, including Melb Cup day holiday! Well done! I spoke to a customer rep on the phone last week prior to placing my order. Was a little sceptical about on-line purchasing for an expensive item but, thankfully, your prompt service and delivery of a fine product, has renewed my faith in this on-line shopping world we now live in. The tent seems fine, can't find any problems with it. I look forward to maybe purchasing more gear from your store. (I must confess, I'm a bit of a campgear addict!) Regards,

Heather - Bonbeach, VIC
Nov 13, 2013

Thanks for the very prompt service on my Leki Corklite Speed Lock poles. Cheers,

Greg - Stratford, VIC
Nov 15, 2013

I have received my order, thank you very much for a quick and efficient transaction. I am very happy with the bag. Kind regards,

Michael - Castaways Beach, QLD
Nov 17, 2013

I am writing to thank you for the service I received recently. The product I purchased arrived very promptly but was missing a zipper tab. I sent feedback and I was very pleased and surprised that the customer service team was very helpful and I had at least 3 phone calls from Sebastian letting me know that not only that I was getting a replacement but it was being sent to my local hardware store(not something that happens out here in the country very often!) Sebastian called me again to let me know it had arrived and as promised it was a simple matter of swapping the old and the new. Thank you so much to the Snowys team for your great customer service. I will be using your online store in the future. Regards,

Jodie - Muswellbrook, NSW
Nov 19, 2013

Hi Guys, Received my order yesterday, just wanted to compliment you on your fast and efficient service. Thanks Cheers,

Tony - Gordon, ACT
Nov 20, 2013

Hi Leece, Just contacting you to confirm I have received both my outdoor cooking items. They were delivered promptly, within a few days of placing my order. Good work! Just finished my own seasoning of the Campfire 30 cm Skillet. I must say it's looking very good now. Looking forward to a feast of bacon and eggs! Cheers,

Scott - Sydney, NSW
Nov 20, 2013

Hi Erin, Many thanks for the pole ends. They are providing much better grip for my bush walks. Discovered this need for them while in Canada bush walking up steep mountain sides and even back in Bendigo they are great. Kind regards,

Helen - Strathdale, VIC
Nov 24, 2013

Hi, Thank you for the exceptional service. The hangers arrived and are now with the kids on their way to Europe. Kind regards,

Clive - Red Hill, QLD
Nov 25, 2013

Hi Erin. Thanks for the order. I'm most impressed with the quality of the products. Great gear. Cheers,

Jill - Happy Valley, SA
Nov 29, 2013

Hi, I would just like to thank you so much for the great service you give. My disabled son wanted new a melamine mug because I broke his. After searching many stores I couldn't find one. I finally found one he liked on your website and couldn't believe how easy it was to purchase and how quickly I received it and from now on I will check your website before I look elsewhere for other products. My son and I are very happy and are telling everyone we know about what a great place Snowy's is. Thanks again. Regards,

Kathy - Tanunda, SA
Dec 01, 2013

Hi, We are just sending some feedback on your wonderful service. We finally found a good day to put up our new Blackwolf Turbo Lite Plus Tent and Turbo Side Panel. We are extremely happy with the product and look forward to using it soon to put it to the test. We commend you on your fantastic service and look forward to more purchases in the near future to add to our camping kit. We would not hesitate in recommending you to others looking for a good deal and excellent service. Cheers,

Gary and Corrina - North Narooma, NSW
Dec 02, 2013

Hi, Very happy with my first purchase from you. My Coleman tent was dispatched quickly and arrived safely and I was kept informed on my order status. The tent was very well priced compared to your competitors. Excellent, efficient service. I will be recommending you to friends and colleagues. Thanks,

Dave - Eltham, VIC
Dec 03, 2013

Hi there Snowys Staff. Just want to say how impressed we are at your efficiency and speedy service! And the receiver of the chair was also duly impressed! Thanks again,

Annette - Plympton Park, SA
Dec 05, 2013

Thank you for the great service just bought an RV5 floor saver. Amazing fast delivery and great price as well. Kindest regards,

Leslie - Bracken Ridge, QLD
Dec 06, 2013

Great work guys. 2 days. Unbelievable. Great price, great service. What more could you ask for.

John - O'Halloran Hill, SA
Dec 07, 2013

Thanks for the great and fast service, will pass the word around about Snowys. Regards,

Murray - Swansea, NSW
Dec 09, 2013

Hi, my order just arrived. Very fast delivery and excellent customer service. Thank you,

Sue - Erkineville, NSW
Dec 09, 2013

Very pleased with the product! Thank you

Marian - Sarina, QLD
Dec 10, 2013

Hello Erin. Thank you so much for your quick and efficient service. I will definitely be recommending Snowy's for a competitive price and fast delivery.

Marj - Boomerang Beach, NSW
Dec 13, 2013

Hi, Just a short note to say thanks for the great service. Very happy and would recommend you to others. Thanks again,

Don - Harrington, NSW
Dec 13, 2013

Thank you Snowy's, That is exactly what I wanted. You have helped me greatly. Have a nice day. Regards,

Lana - QLD
Dec 13, 2013

Thanks for the speedy delivery of our order. It has been a pleasure to deal with you. Cheers

Peter - Gleneagle, QLD
Dec 14, 2013

Thank you for the super quick delivery of my toilet Aquakem green 1lt, and packed very very well. Very happy with your service. Cheers

Jana - Lawson, NSW
Dec 16, 2013

JUST RECEIVED MY MOANA BEACH SHADE AFTER PURCHASING IT ON LINE. VERY QUICK WITH DELIVERY, HAPPY WITH THE SERVICE

Janet - Henley Beach, SA
Dec 18, 2013

Just arrived, so quick! Thanks again.

Pete - Scoresby, VIC
Dec 18, 2013

Hi, Thanks for the excellent service. I was naughty leaving my Christmas shopping to the last minute but thanks to you it's all good. Ordered on Sunday - delivered on Wednesday. Thanks again and Merry Christmas & Happy 2014. I'll be recommending you to all my friends !

Dorothy - Ruse, NSW
Dec 18, 2013

I just wanted to express my appreciation to Mark for ordering and arranging delivery of my tent in such short notice. Not only did I get it before the 10 day time Span I had allowed it came the next day. Mark has the best customer service I have seen in a long time. He rang me back when he said he would and was very polite. Thanks so much mark. I hope you have a great Christmas.

Amy - Craigieburn, VIC
Dec 18, 2013

Hi Erin, Thanks for the quick turn-a-round on this. No problem, and have a great Christmas. I've also received confirmation from PayPal that the refund was received.

Wayne - Bondi Junction, NSW
Dec 18, 2013

Received my order - it went very quickly and smoothly even though I picked it up myself due to no-one being around at delivery time - Thank you for filling the order so quickly. Regards

Danny - Bondi Junction, NSW
Dec 19, 2013

Many thanks, my order arrived today. Very pleased.

Margaret - The Basin, VIC
Dec 19, 2013

Received my order today - Thank you for such a prompt service. I assumed that I would not get my order processed and delivered until after Xmas . All received in good order. I shall reccommend Snowys to friends and have no hesitation to purchase again should I have future requirements

Wayne - Castle Hill, NSW
Dec 20, 2013

Just want to say thanks for the excellent service. Fast delivery, and friendly helpful service. Will shop with you again for sure. Cheers and Merry Chrismas

Julie - Glenhaven, NSW
Dec 20, 2013

You've done well, thankyou so much for taking care of this. I'll check my email for updates. Thanks Erin

Anne-Maree - Leigh Creek, SA
Dec 21, 2013

Dear Snowys.com.au I would just like to thank you for providing excellent service through your online store. I recently bought a new travel back-pack from your website at a very reasonable price and was absolutely thrilled to find it arrived in only a couple of days and with no shipping fees, absolutely awesome!! I have/will recommend you to my friends and hope you maintain such excellent service. I particularly liked the small hand-written note saying thank you to me, an excellent touch that does not go unnoticed. Thank you again,

Patrick - Scarborough, WA
Dec 30, 2013

Thank you for the excellent prompt service and quality product. Cheers

Joel - Balmain, NSW
Jan 01, 2014

Hi, just to let you how impressed and happy I was with your service. I ordered a Black Wolf Cambridge Back Pack and it arrived the other day. Firstly it wasn't in stock and I received a phone call from a lovely lady to let me know straight away that it wasn't in stock but it will be in stock shortly. As I didn't need it straight away, I said that I would wait. I was impressed that you notified me straight away and in a helpful way. Just writing to let you know how great your service is and I will shop with you again and again. Thanks

Maria - Mount Louisa, QLD
Jan 02, 2014

A BIG thankyou for the recent order that was delivered today - only ordered it on 28/12. Also it was wrapped very carefully with a plastic "window" on the packet covered with cardboard so it couldn't be damaged. I also rang to say thankyou as I couldn't wait to say how much I appreciated the way you attended to my order. Happy New Year!!

Elton - Gloucester, QLD
Jan 02, 2014

I refer to my order for Thermos 2 Person backpack and picnic set. I just want to say thank you, the backpack was perfect. And thank you for the prompt and effortless transaction. I will recommend your products in future.Yours sincerely

Jillian - Armidale, NSW
Jan 03, 2014

Dear Snowys, My Turbo 240 tent arrived today after ordering only 4 days ago on your simple and easy to use web site. Have just set it up and all good. thanks

Roger - Armidale, NSW
Jan 01, 2014

Thank heaps, will definitely be coming back to purchase the gazebo from you guys :)

Andrew - Banora Point, NSW
Jan 07, 2014

Thank you very much, I received my order today. Thank you to Craig on the telephone for putting aside the colours I wanted for me. I ordered Sunday and received them on Tuesday, great turn around. These chairs were exactly what I was looking for. Funny, you are in SA, as the festival chairs are to use for WOMADelaide. Having a portable chair that is lightweight, has a carry strap, and no metal frame is going to make it very easy for me to move around. Thanks again.

Anna - Essendon Fields, VIC
Jan 07, 2014

Hi there Snowy's team. Wow I'm impressed! Our Black Wolf Sonoran Screen Tent arrived within 24 hours of ordering. Thanks for your prompt service. Kind regards,

Caroline - Elwood, VIC
Jan 08, 2014

Dear Sam, Firstly my apologies for taking so long to provide my feedback... blame it on the time of year.The gazebo and base pod kit both arrived in perfect condition and the courier company placed the packages where I had requested. We will be using the gazebo for the first time on 19/1, when I set up for my Artisan's stall (I hand craft Chainmaille jewellery). Please accept my thanks on the level of service provided by your company and the courier (StarTrack). Kind regards and a Happy 2014,

Donna - Hobart, TAS
Jan 09, 2014

Great service! I will be quite happy to use and recommend you to everyone.

Ashleigh - Sheparton, VIC
Jan 09, 2014

Thank you so much. Looking forward to receiving my sleeping bags.I don’t know if you keep a track of compliments, but if you do I would like to say that you are great to do business with & I will certainly be recommending you to my friends.

Cheryl - Hopetoun, VIC
Jan 09, 2014

Thank you for your help with our purchase of the Black Wolf Turbo Lite 300 tent. We received it today in good order and put it up in our living room to check it out. We are very happy with our purchase.

Grahame - Reedy Creek, QLD
Jan 09, 2014

Awesome delivery! Very happy with products.

Lisa - Cordeaux Heights, NSW
Jan 11, 2014

I would like to thank you for your wonderful service. Your website and online ordering was a breeze, and I received helpful telephone support. Buying through you saved me $55.00 on my product, and postage was free and quick! I will definitely be returning. Cheers,

Sandi - Cairns, QLD
Jan 12, 2014

Thank you for the Oztrail Floor Mat. It is exactly what we required. Thanks again for the speedy postage.

Dennis - Redland Bay, QLD
Jan 13, 2014

I just received my order, which was ordered on 4th January. Received item as per order, and your very efficient service greatly welcomed.I will have no problem dealing and recommending your company in the future. Thank you. Regards,

Ron - West Ballina, NSW
Jan 14, 2014

I received my Oztent BiFold Table. Great product and service. I have bought most of my camping gear from your company and I have no complaints at all. Looking forward to doing more business with you in future.

Paul - Auburn, SA
Jan 15, 2014

Thanks for the delivery, we received it two days after placing the order. We normally shop in-store, however we didn't have a trip to Adelaide planned so we reluctantly tried online. It was very easy and so promptly delivery. We will be happy to spread the word about your great service online, even though we still like to shop in store!

Deb - Goolwa, SA
Jan 16, 2014

Goods received on time, and in good order. Thanks,

Richard - St Albans Park, VIC
Jan 16, 2014

Hi, I just wanted to say thank you for the gas burner hot plate made by Kookaburra. One of my mates had one and I had to grab one for myself. Being so far away, postage was relatively quick. Can you let Mark know I'm very pleased and can't wait to use it. Ta,

Chris - Tumat, NSW
Jan 16, 2014

Thank you for the prompt delivery of my recent order. I have spread the word about your online shopping and delivery. Cheers,

Dale - Devonport, TAS
Jan 16, 2014

Hi Erin, Thank you so much for a fast and friendly transaction. We have been very impressed with the service we have been given from Snowys, and we will definitely shop here again. Thanks again for making the refund and new purchase a smooth and easy process.

Darren & Sarah - Whyalla Norrie, SA
Jan 17, 2014

Thanks Erin for my new Black Wolf Tanami Tent. It arrive on time and I unpacked it to check it out. Thanks for being so prompt as I will be using it this month.

Greg - Bendigo, VIC
Jan 17, 2014

Thank you SO much! I spoke to a guy last Sunday about some stadium chairs that were due to come in. I then rang on Thursday and placed my order. Today I picked them up from my front doorstep! What can I say? You know where I'll be getting my products again from, don't you? I'll also be telling everyone I know to shop online with you. Thanks again,

Helen - Preston, VIC
Jan 17, 2014

I ordered a Cobb book as a Christmas present, and I want to commend you on the prompt service as it arrived well in time for Christmas day. I would be happy to shop with you again.

Angela - Swan View, WA
Jan 18, 2014

Thanks for the great price and speedy delivery of our Oztent side awning. We appreciate it and are now encouraging people to buy from your store. Thanks again, happy camping!

Shane - Huntingdale, WA
Jan 18, 2014

Great service Snowys! My Black Wolf mats arrived a day and a half after placing the order. Thanks,

Andrew - Brighton, VIC
Jan 19, 2014

Thank you Erin for trouble free and prompt service in replacing my incorrectly ordered canopy.

Robert - Lindisfarne, TAS
Jan 20, 2014

Hi Snowys, Thank you for your great service and fast delivery. I received my order two days after ordering online. This was my first purchase from Snowys and I will be happy to recommend you to all of my family and friends. The Black Wolf Mega Deluxe Self Inflating Mats are fantastic and your prices are the cheapest I have found on the internet. Thanks again. Regards,

Ange - Millicent, SA
Jan 21, 2014

Hi Sam, just letting you know that this is one of the most pleasurable online shopping experiences I have had to date. Keep up the good work. Kind Regards,

Stuart - Pyrmont, NSW
Jan 22, 2014

Hi Erin and Mark, I received my Led Lenser Headlamp last week. I am very happy with it and also for the service given! Looking forward to using this website again, and I have already recommended it to my friends. Cheers,

Lyn - Elizabeth Town, TAS
Jan 22, 2014

Hi, my order arrived by Australia Post yesterday, exactly when you said it would. I'm very impressed with your service and website, and I'll be back to order more. Special thanks to the Customer Service Team Member Erin who kept me up to date by cheery email. Very best regards,

Michael - Birchgrove, NSW
Jan 22, 2014

Received goods. Better than I thought and very quick on delivery. I definitely will shop again. Thank you.

Anthony - Sussex Inlet, NSW
Jan 23, 2014

Thanks guys, our parcel has arrived. We shall tell everyone how nice it was to deal with you. Happy Australia Day!

Barb & Family - Northhampton, WA
Jan 24, 2014

Website very simple to use. Free freight was an excellent idea!

Helen - Encounter Bay, SA
Jan 24, 2014

Hi there, I've just purchased an Oztrail Chateau 10 Cabin Tent from you guys. I wanted to let you know why I went with you. 1. I found you were the cheapest in Australia, 2. Your quick email response to my questions was great. 3. Your delivery dispatch and final arrival to my home was excellent and only took a few days. I am very happy with the service so far. I will let you know what I think of the tent from a family point of view when I go camping with the family at the end of April. Regards,

Steve - Stirling, WA
Jan 24, 2014

I just wanted to say thank you for the excellent customer service. Your staff was friendly and very helpful when dealing with my order. Much appreciated!

Samantha - Karratha, WA
Jan 28, 2014

Hi there, I purchased a Shiralee Xtra Swag on 13th December, 2013. I am pleased to leave extremely positive feedback. This is the third swag we have purchased from you, and again your service has been "top notch". I certainly will continue to recommend your store to anyone interested. Thanks again for the great job - very much appreciated. King Regards,

Jan & Don - Portland, VIC
Jan 28, 2014

Hey thanks for sending me my order, it arrived quickly and was carefully packed. I will recommend your products and site to others.

Geoff - Windale, NSW
Jan 30, 2014

I would like to thank you for your awesome service and quick delivery. I have ordered from you before and each time my purchases have been delivered in excellent condition. I would definitely recommend you to anyone who needs to purchase camping equipment.

Wendy - Corrimal, NSW
Jan 30, 2014

Hi Snowys, I just received your parcel with my tent pegs. What great service. I just didn't have the time to get to Keswick this week so thank you for your online service. It was prompt, very professional and I like the fact that you can leave a message and the courier will leave it where you request. Great service! Well done. Cheers,

Sonya - Sheidow, SA
Jan 31, 2014

Thanks for the prompt delivery of my 40 Litre Cook Pot. First time client and I will be back again.

Tim - Portland, VIC
Jan 31, 2014

Hi, just received my deluxe gazebo and two tarps. Very pleased with all products and your customer service. Thought I had better sign up for an account. Much appreciated.

Martin - Avoca Beach, NSW
Feb 05, 2014

Hi, will definitely by shopping with Snowys again. Easy ordering process, good prices, quick delivery and couriers which actually left the goods where requested. A good shopping experience all round. Cheers,

Adrian - Seddon, VIC
Feb 05, 2014

Thanks for the fast delivery, it arrived in Canberra 43 hours after I ordered. Great response. Cheers,

Trevor - Jerrabomberra, NSW
Jan 06, 2014

Hi Leece, order arrived in good condition. Thank you for your prompt service. Your low costs and extensice range of freeze dried food were the contributing factors in chosing to place our order with you. Thank you to everyone.

Daphne - Laravale, QLD
Feb 06, 2014

Thanks for the great service, bought it quicker and cheaper than I could in my own state. I will be returning to your store. Happy Camper,

Paula - Tiaro, QLD
Feb 09, 2014

I liked your price and availablility of product. Free shipping was the icing on the cake. Looking forward to getting your product and going camping with it. Cheers,

Peter - Wangara DC, WA
Feb 10, 2014

Hey Sam, I shopped around and found that you guys had a competetiive price, and were both available and helpful when I had questions (unlike the others). Placed my order on Monday night, and received it on the NSW south coast on Friday. Thanks very much, appreciate that you know your stuff.

Alison - Merimbula, NSW
Feb 11, 2014

Received my Black Wolf day pack today (Tuesday), which I ordered online Friday. Excellent service and pleased with the product. Will be taking it on my bush walk on Thursday. Thanks again. Regards,

Margaret - Reedy Creek, QLD
Feb 12, 2014

Hi Snowys Outdoors Staff. We have received our online order very promptly. Thank you!! Keep up the good work. Fantastic that you don't charge a delivery fee. Great service and great price for our outdoor director's chair. Cheers

Sharon - Encounter Bay, SA
Feb 12, 2014

I am impressed with the prompt delivery of my Exped Sleeping Mat. Thank you. I will look at your store again for my next purchase. Best wishes,

Michael - Ballarat, VIC
Feb 12, 2014

I received my order of dehydrated food for a multiday hike we are doing. It was dispatched so quickly, and it was all in stock (not always the case with some online sites). Great service and it was the cheapest price around. Awesome. I will be buying all my camping needs from you in the future.

Alison - Milton, NSW
Jan 13, 2014

Just wanted to say thanks for the great service. My Thermarest and cook set arrived safely.

Gerard - Montmorency, VIC
Feb 15, 2014

Thanks for being so quick in getting the hinges for my ice box. Great to do business with you.

Peter - Cordeaux Heights, NSW
Feb 17, 2014

Good morning! Thank you very much for sending the foldable 3 legged Stool. It is perfect for my requirements. Kind Regards,

Antoinette -
Feb 17, 2014

Hi Sam, the Exped Megamats arrived promptly (as all my orders with Snowys have). They look fantastic and I'm really looking forward to trying one of them out this weekend! Best wishes,

Sally - Kalorama, VIC
Feb 19, 2014

Fantastic service guys, bought the Oztent Jet Bunker on Monday, got it on Wednesday, very good product, love it. Can’t beat your range and service, thanks and will see you again.

Jason - Kadina, SA
Feb 20, 2014

Hi Snowys, I recently purchased a bag of vacuum sealer bags online from you and wanted to say thanks for the ease of transaction, good customer service and timely receipt of goods. Keep up the good work and I'll be ordering from you again in the future. A happy customer!!

Josie - Karrinyup, WA
Feb 21, 2014

Thank you for your prompt attention to my recent order. Your price, delivery and service was excellent

Leff - Thomastown, VIC
Feb 24, 2014

The Coleman shelter arrived today. We have managed to erect it and are very pleased with the purchase. The price was very good and postage time of just two days was excellent. I will certainly look at your business when I next want to purchase camping gear. Thank you.

Colin - Highton, VIC
Feb 26, 2014

Hi Guys, I only ordered a pair of hiking poles but even on such a small order I was really impressed with the speed and accuracy of your delivery service. Product exactly as ordered, delivery within a couple of days to Melbourne. Well done. Outstanding service. Happy to recommend Snowy's to all my friends.

Greg - Sandringham, VIC
Feb 27, 2014

Tent cot arrived safely. Thanks Snowy's - good service and with free freight you have a return customer!

Michael - Busselton, WA
Feb 27, 2014

Just a thank you to the great customer service provided. Firstly with information and advice with a friendly tone from Dave, and then a follow up call regarding freight. I thought the distance of Adelaide to Perth may cause an issue but my Oztent and gear arrived as promised and I am both appreciative and impressed by the staff. I will definitely use Snowy's again and have no hesitation in recommending you to my friends. Once again thanks.

Tom - West Perth, WA
Mar 05, 2014

I received my two camp stools today in the mail. Thanks very much for your prompt service and very helpful over the phone advice. I would recommend Snowy’s to any prospective traveller or camper.

Lisbet - Cooroy, QLD
Mar 05, 2014

We were very pleased to receive our Black Wolf Turbo Lite tent yesterday. It was delivered quicker that we expected (including additional side panel) and all looks in good order. We will be attempting our first "pitch" in the backyard this weekend. Thank you for your prompt delivery, very good customer service and great prices. We will visit your website again I'm sure. Regards,

Kate & David - Canberra, ACT
Mar 07, 2014

G'day, we are impressed. Bloke just rolled up at the door with 2 sleeping bags. Great delivery! Thanks a lot. We will be back with more orders in the future with service like this. Not many places are like you lot, and provide service. Cheers,

Neil - Clayton Bay, SA
Mar 11, 2014

Thanks for the great service on recent purchase of an Oztent 2 mesh floor saver and an Oztrail duffle bag. Both received promptly, perfect condition and exceptionally well packaged. Good price, good service, right product, and easy to find online. Thank you,

Darryl - Douglas, QLD
Mar 11, 2014

Just a quick note to say thank you for the quick delivery of my order for the Campfire Lid for 35cm Steel Wok. I am very pleased with the service and the goods. Well done and Thank You. Cheers,

Peter - Emu Plains, NSW
Mar 14, 2014

Thanks for the quick post, free post and good products. Best wishes to all at Snowys. Regards

Fred - El Arish, QLD
Mar 14, 2014

Snowys, well done! My Malamoo 3-second tent arrived within 6 days of ordering in perfect order. All zips work well, it pops up in 3 seconds at the maximum, and goes back in its bag in very little time. I'm really excited about getting on the road and using it for those single night camps when you don't want to put up the big one. Thanks for everything.

Helen - Byford, WA
Mar 21, 2014

I've recently bought a Black Wolf Turbo Tent Side and Front Panel. I am very satisfied with this purchase as your prices are competitive with free delivery, and delivery was very quick with good packaging. Thanks,

Jason - North Ryde, NSW
Mar 23, 2014

Hi Lisa, just a quick note to say the Bunker Tent arrived in a very timely manner. Very impressed. Thanks for great service. Best regards,

Paul - Surry Hills, NSW
Mar 24, 2014

Thanks for your speedy service and delivery, I will shop again and pass on to my mates.

Jim - Northhampton, WA
Mar 26, 2014

I was very pleased to receive my Lite Plus yesterday. Thank you for your prompt delivery, very good customer service and great prices. Excellent Job!!! What I am thinking now is to get another product from you ... :) Regards,

Novianto - Petersham, NSW
Mar 27, 2014

Darche Cold Mountain sleeping bag arrived promptly and in good order. Slept out cold in it last night. Best bag I have ever had. Roomy, warm and quiet. Well done and thank you.

Paul - Curtin, ACT
Mar 28, 2014

Hi. Thank you for your great service, speedy delivery and fantastic products. It would be great if there was a Snowys store in Melbourne. Thanks again. Kind regards,

Greta - Abbotsford, VIC
Mar 31, 2014

Hi Guys, I wanted to write you a note to thank you for the great price and service I received when purchasing my OZ-Trail tent. I couldn’t believe how quickly it arrived and in perfect condition. You guys are superstars. I am your customer for life! Kind Regards,

John - Kewdale, WA
Mar 31, 2014

I purchased some items from Snowy's for the first time. Their prices and postage was excellent! We had our goods within 1.5 days of placing order. I highly recommend Snowy's for their price and their service. Thank you.

Tim - Kilsyth, VIC
Apr 01, 2014

Package arrived very fast. Looks good, can't wait to use it. Thanks Snowys.

Bernd - Lilydale, VIC
Apr 03, 2014

Just wanted to say thanks for the excellent service I received when ordering my new Black Wolf pack!!

Larry - Brisbane, QLD
Apr 03, 2014

Thank you for your great service, my husband is happy he has always wanted a Bedourie and now he has one. Your service was great also.

Lorrainne - Davistown, NSW
Apr 08, 2014

Dear Snowys, I just wanted to drop you a quick line to say what an absolute pleasure it was buying a tent from you recently. I needed a Coleman Instant Up - fast - and had (of course) left it until the 11th hour to buy one for a music festival that was rushing up to meet me. Not to worry though, as the tent arrived with plenty of time to spare. I'm also glad I called ahead, as your staff member Sam was particularly helpful, going out of his way to put a tent aside and make sure it could be sent across to Melbourne as fast as possible. Great experience all round and I definitely won't hesitate to buy from you again. Thank you.

Mark - Melbourne, VIC
Apr 08, 2014

Just a bit of nice feedback, I know it doesn't happen often enough! Thanks to Dave for the phone call about Kookaburra tent poles that are broken and explaining the repair kit to me. Thanks Dave!

Jill - Welland, SA
Apr 09, 2014

Thank you for your great service! Communication, response and postage speed was excellent and will definitely look forward to doing more business again in the future. Much appreciated. Regards,

Gary - Cloncurry, QLD
Apr 10, 2014

Just a bit of feedback on my order Hillbilly 12.5L Bush king, can’t believe the service and communication, absolutely top rate, cannot complain. I will definitely buy from Snowy’s again. Regards,

Alan - Mount Nasura, WA
Apr 14, 2014

Purchased a Black Wolf tent online on the 7th April. Received the tent on the 11th April - very happy with the service and price. Set it up on the lawn yesterday I think it will work very well for us. Regards

Tom - Rockingham, WA
Apr 14, 2014

Just want to let you know that I was very happy with your service. My plate arrived safely, it was well packaged. Well done.

Judith - Yeerongpilly, QLD
Apr 14, 2014

Very pleased with the canvas shower, obviously well made. Shall check out your website when I need more gear. Cheers

Chris - Genoa, VIC
Apr 14, 2014

Hi Snowys, I just wanted to let you know that the sleeping mats that I ordered have arrived safe and well. It was a very fast delivery too. Thank you very much for your excellent customer service! I really appreciate the helpfulness of your staff! Thank you,

Mick - East Fremantle, WA
Apr 14, 2014

Hi Guys, I am heading to Nepal in December for two months of trekking and was looking for two rather unique items, the Leki micro carbon Vario and a Mountain hardwear downie. I went into your Adelaide store and had a chat to Del. Whilst he couldnt help me with the downie he took down the pole details and promptly got in contact with the Leki suppliers for me. I was very impressed with his service especially as i had been told by another store it was not possible to bring this pole into Australia. Service like that makes a huge difference!

David - Adelaide, SA
Apr 16, 2014

Very happy with the efficiency of the site and the speed of delivery of my purchase. Thank you,

Jaclyn - Ascot, QLD
Apr 14, 2014

Hi Guys, I am heading to Nepal in December for two months of trekking and was looking for two rather unique items, the Leki micro carbon Vario and a Mountain hardwear downie. I went into your Adelaide store and had a chat to Del. Whilst he couldnt help me with the downie he took down the pole details and promptly got in contact with the Leki suppliers for me. I was very impressed with his service especially as i had been told by another store it was not possible to bring this pole into Australia. Service like that makes a huge difference!

David - Adelaide, SA
Apr 16, 2014

Very happy with the efficiency of the site and the speed of delivery of my purchase. Thank you,

Jaclyn - Ascot, QLD
Apr 17, 2014

Just received my Black Wolf 3L Hydration bladder. Very happy with the product and also very happy with the service. Quick delivery and friendly staff. Thanks,

Michael - Melbourne, VIC
Apr 17, 2014

Thank you Snowys for providing excellent service when I purchased a Coleman sleeping bag from you. Easy transaction, very quick delivery and the product was exactly as advertised. Great customer service. Thanks,

Gail - Grovedale, VIC
Apr 18, 2014

Good morning to all at Snowys. I would like to thank Ben who I spoke to on Monday regarding an order I had tried to place on Sunday via email. Order arrived yesterday. Thank you all for helpful, efficient service. Regards,

Cheryl - Edlow, QLD
Apr 22, 2014

Hi Lisa, a short note to advise receipt of the Black Wolf Ridge Runner bag - thank you for the excellent service an very quick delivery - would recommend you company to any of my associates. Regards, Denis

Denis - Mermaid Waters, QLD
Apr 23, 2014

Hello, I received my Black Stump mozzie dome today, thank you. That was great service, particularly considering the Easter public holidays. Regards,

Richard - Perth, WA
Apr 24, 2014

Received Cryovac bags today, brilliant service and you will definitely be used again by us. Regards

Les - Yakamia, WA
Apr 30, 2014

I would like to thank Snowys for the great service they gave me when I rang them, the order that was as described and the fast delivery of my order even though I placed my order around the time of the Easter and Anzac day holidays.

Bev - East Maitland, NSW
May 01, 2014

Very efficient service, thank you.

Anne - Wamberal, NSW
May 01, 2014

Hello, have received my order thank you. Great service, quick delivery, great product. Will definitely be using you again. Thanks again,

Dennis - Bega, NSW
May 02, 2014

I just orderd some bags from you. We are very pleased with the quality and the quick delivery. We will definitely shop with you again.

John - Willeton, WA
May 03, 2014

Hi, just letting you know I received my order of 2 packs of Back Country food, and I am very pleased with your service - great price with free and very quick delivery. I also appreciated the camping checklist you included, very handy! I have you bookmarked, and I will be sure to check your website whenever I need more camping gear. Kind Regards,

Louise - Belgrave, VIC
May 12, 2014

Thank you for your prompt and helpful service. It’s good to know that great Australian companies still exist! Kind regards,

Catriona - Castlecrag, NSW
May 13, 2014

Received the stools today, excellent service and look forward to dealing with your company in the future. Regards,

Ray - Mt Evelyn, VIC
May 19, 2014

Thank you, received my purchase in good time and good service, highly recommended.

Alan - Tweed Heads South, NSW
May 22, 2014

I would like to thank you for the excellent service you provided. My order was processed and shipped the same day & your prices are unbeatable. Regards,

Tim -
May 23, 2014

Wow, the tent and side walls arrived this morning. Can't believe we received them so quickly. Just 2 days to Byron bay. A big thank you to Snowys for great service, great price and a very easy shopping experience. Kind regards,

Jan - Byron Bay, NSW
May 28, 2014

We received our on line order today. Thanks for the great service. We will certainly use that facility again. Cheers,

John & Di - Lobethal, SA
May 28, 2014

Our Jet Bunker arrived yesterday safe and sound. Put it up today, it was so simple and took just minutes and pack up was the same. We are completely happy with the product and your service and prompt delivery was brilliant, we will definitely be repeat customers. Thanks very much,

Glenyse - Narromine, NSW
May 28, 2014

Hi, thanks for my order. Your prices are good, free postage is great, your website works well, you were very helpful via email, product was well packaged and arrived really quickly, congratulations. Will definitely be buying from you in the future. Only problem was that not all your items are on the website, so it made it difficult to place an order, especially when I am not able to ring during business hours and do most of my online buying during the middle of the night. Thanks again, Jane Facchetti - Central Tilba, NSW **Hi Jane. Thanks for the feedback. We are working hard to put as many products as possible on our website. Please note that it is not possible to put some products online which are too difficult to ship for various reasons. If you are ever looking for something and you can’t find it on our website, feel free to drop us a line!! Thanks, Lisa - Snowys Customer Service**

Jane Facchetti - Central Tilba, NSW
Jun 05, 2014

Thank you for a wonderful product at great value along with the fast delivery service. Thank you again.

William - Lake Munmorah, NSW
Jun 06, 2014

Hi everyone, just like to say it is a great operation you have. Two transactions that couldn't have been easier, will have no reservation in recommending Snowys. Regards,

Mike - Bayswater, VIC
Jun 10, 2014

Hi everyone, just like to say it is a great operation you have. Two transactions that couldn't have been easier, will have no reservation in recommending Snowys. Regards,

Lindsay - Conara, TAS
Jun 10, 2014

Tek Towel arrived quickly and as described. Great towel for outdoors with handy clip to hang up to dry. Great customer service from vender.

Sydney - Middle Park, QLD
Jun 12, 2014

Thanks, Lisa. Free delivery is usually great. However, in this instance I’d have preferred to pay for an Express Post bag delivery but I didn’t see an option (but I was in a hurry so it might be there) – that would’ve been helpful since I leave this weekend (with or without my food), and standard road delivery to Broome can take forever! But I should’ve put my order in earlier too! Regards, Pam – Broome, WA **Thanks for the feedback Pam. While there is no option for Express Post at the checkout, if you are in a hurry for your order to arrive please give us a call and we can quote you a price for express delivery. Keep in mind that if your order will not fit in a 3kg or 5kg satchel then it can be quite expensive to send express. It’s always better to be prepared and order sooner rather than later!! Thanks, Lisa – Snowys Customer Service**

Pam - Broome, WA
Jun 13, 2014

I received my order today, amazingly 2 days after I placed it. (I've had orders from my own state take longer to arrive than that). The Trekking Pole was exactly as listed on your website, and packaged well. I'm debating whether to buy a second one, to make a pair. Thank you. Best Wishes,

Peter - Greystanes, NSW
Jun 16, 2014

We recently safely received our 2 Directors chairs with side table, delivery being very prompt. We are extremely pleased with them, attractive nice colours, good quality, strong and very comfortable. Very good value. Many thanks.

Chris and May - Black Mountain, QLD
Jun 16, 2014

Great prompt service! Love the BPay option! Have placed another order and will only be too happy to suggest you to family and friends. Good range and pretty good prices.

Kylie - Marsden, QLD
Jun 17, 2014

Great prompt service! Love the BPay option! Have placed another order and will only be too happy to suggest you to family and friends. Good range and pretty good prices.

Jeffrey - Beachport, SA
Jun 18, 2014

Very happy with your services! Glad I've found this place, it’s always hard getting quality items into Australia without having huge postage bills and waiting weeks to get them from USA/UK. Found this place looking for a Black Wolf pack and hydration combo for my partners birthday as we hike and camp regularly. I ordered here because it was by far the cheapest and rang up concerning the shipping time. They said it should be here in 2-3 days but I might need to wait for the 3L hydro pack stock, but as a great surprise it was here in 2 WORKING DAYS! That's great and I got both products well before due time :D Very very impressed with the Website, Customer Service and also the great prices you’re offering. Great Work guys! All the best :)

Glen - Grose Vale, NSW
Jun 19, 2014

Hi Guys! I received my delivery yesterday and just wanted to let you know how happy I am with your service. From the lovely gent on the phone who answered my enquiry to the courteous email communication, you guys are great. Really excellent service which is sadly lacking with some companies. Thanks again!

Lisa - Caringbah, NSW
Jun 19, 2014

Received my order today, thanks for the quick delivery. Will spread the word about Snowys great products. Thanks. Regards

Murray - Swansea, NSW
Jun 23, 2014

Fantastic service. Will definitely use your online service again. Keep up the great work. Cheers,

Rachael - Wangaratta, VIC
Jun 26, 2014

Hello everyone at Snowys. Thanks for your prompt service and delivery. The camp table fits our needs exactly. Regards,

Barry - Kambah, ACT
Jun 26, 2014

Thank you very much, I received my order today. Thanks for your great service! Even though you were out of stock at the time of ordering you were quick to communicate this, then quick to dispatch once in.

Belinda - Hocking, WA
Jun 26, 2014

G’day Mark. Thanks so much for prompt delivery and a great product. The Duramesh awning tarp is well made and looks great. VERY happy with my 1st dealing (but not my last) with Snowys.

Jeff - Eaton, WA
Jun 27, 2014

Thanks for the speedy reply and delivery of my tent and gazebo sides. I will be looking here next time I need camping gear. Thanks,

Alex - Kiama Downs, NSW
Jun 27, 2014

Hello Sam and Snowys customer service team, I am just emailing you to give some feedback on how happy I am with my experience with you guys. The product I bought was cheaper than everywhere I looked and was exactly as I expected. The Delivery was fast and even better was free. Overall this has been a pleasant and satisfying transaction. I will definitely shop here again in the future and will recommend to others. Cheers,

Billy - Melton South, VIC
Jun 27, 2014

Thank you for the hassle free shopping experience and free post. Postage speed was also excellent. Thank you, will shop again.

Shane - Moonta, SA
Jul 02, 2014

Hello, I would like to thank you! My order arrived in just less than a week! You are the best guys!! Thank you so much. Best regards

Tyrone - Sydenham, VIC
Jul 02, 2014

Ordered a Coleman Big Game Sleeping Bag on the 27th June. Posted 30th June. Arrived 1st July. That is fantastic service guys. We'll be ordering another soon. These bags with the soft canvas outer shell are extremely warm but more importantly, they don't slip and slide around inside swags, and on the camper trailer mattress like the standard bags have in the past. Also if you're like me, bigger frame and hate that feeling of having bound up feet in the standard bag, you really can't do better than one of these Coleman Big Game bags. Thanks again guys.

Michael - Bundoora, VIC
Jul 07, 2014

Just received my order of Back Country food packs. Appreciated the follow-up phone call letting me know you were out of stock on one item. We came to an agreement to hold back delivery until item became available and all items could be sent together. Prompt, efficient and items true to order, just how I like it. Would definitely deal again with Snowys.

John - Cardiff South, NSW
Jul 08, 2014

Hi there, just leaving some feedback as requested by you. Just wanted to say thanks for the great product. Sadly as you know it took quite a few ... weeks? months? to get to us, but the truth is we weren't in a hurry - and your customer service team were fantastic keeping us updated at every point to let us know what the delays were. It made all the difference and it was much appreciated. Will be using your services again. Many thanks. Sarah – Wamberal, NSW **Thanks for the feedback Sarah. We try our best to keep our stock levels up as much as possible but unfortunately there always seems to be something that runs out quicker than we can get it in! Generally any item that is out of stock will be no more than a week or so away, but if our supplier runs out there is nothing we can do but wait, which sadly can sometimes take 2-3 months. It is unavoidable but we are always happy to work with our customers to come to the best possible resolution. Please remember that you can give us a call on 1300 914 007 before ordering to check on stock availability if you are worried. Otherwise we will always let you know ASAP about any supply issues and we do our best to keep you informed throughout the process. Thanks again Sarah and happy camping!! Lisa, Snowys Customer Service**

Sarah - Wamberal, NSW
Jul 10, 2014

Hi, I just wanted to say thank you. I ordered an Oztrail Gazebo from you on Sunday and it arrived today (Thursday) in Alice Springs. I was pleasantly surprised and the free postage was a huge bonus!! Many thanks,

Wendy - Alice Springs, NT
Jul 11, 2014

Thank you for the prompt delivery of our 12x15 Oztrail Canvas Cabin Tent. We've popped it up, all good, surprised how quickly it went up :) looking forward to using it in the Victorian high country come spring. We will certainly visit you again for any needed camping gear. Great prices, great communication and fast delivery. Thanks again, regards,

Michelle - Merton, VIC
Jul 17, 2014

Received smoker I ordered 14th on 16th, great service, very happy. I’m sure you will receive more orders. Thanks,

Lance - Brisbane, QLD
Jul 17, 2014

Hi Lisa, thank you very much for your quick delivery of the Mont Moondance 1 tent I ordered last week. And thank you for sorting out the problem with the address. Kind Regards,

Amanda - Geebung, QLD
Jul 18, 2014

We've been buying from Snowys for a couple of years now. The website is easy to navigate with good information, the products are competitively priced and always arrive timely and undamaged. Well done and thanks

Simon - Bellingen, NSW
Jul 22, 2014

Just purchased a backpack. Super fast post, free postage FANTASTIC! Top service. Will buy again and recommend to my friends. Thanks for an easy transaction. Also great price for the backpack I wanted. Love the colour. Have a great day :)

Deb - Murwillumbah, NSW
Jul 22, 2014

Thank you very much for the prompt service via Fastways – goods were impeccably packaged and arrived as such. Great pleasure to buy from such a well-run operation. Many Thanks,

Pete - Ballina, NSW
Jul 21, 2014

Hi Lisa, Thanks for good service, good product, and free post. The service from Snowys is first class. All the best at Snowys Camping . Regards

Fred - El Arish, QLD
Jul 22, 2014

Thank you for sending the thermos so quickly, I'm very happy with it, all the best =)

Marnie - Killarney Vale, NSW
Jul 23, 2014

Hello! Just wanted to thank you for the perfect service, seriously. Ordered and within a couple of days it had arrived in perfect condition, no hassles. 10/10 would recommend. 

Dylan - Wollongbar, NSW
Jul 23, 2014

I purchased the thermos floating bottle, just wanted to let you know what a great product, keeps hot drinks a lot longer than any other flask I have used. Not sure if it floats full, I did try in sink and floated when empty but when full seemed to sink, I will have to try next time I go fishing. Thanks for supplying great products at reasonable prices.

Mark - Milton, QLD
Jul 24, 2014

Just received a swag bag in the mail. Thank you for your excellent service. The bag was not in stock when I ordered it but I was kept well informed, offered a number of alternatives and the bag was sent very promptly when it came into stock. It is very nice to get great service. I will be back.

David - Samford, QLD
Jul 24, 2014

Thanks for the sleeping bag. Your service was great; super fast delivery. The bag is great. Regards,

Lindy - Kingston, ACT
Jul 24, 2014

Great service, ordered Monday afternoon, arrived Coffs Thursday lunch in perfect order, well & safely packed. Will be ordering a lot more equipment & goods from you and highly recommend you to all other outdoor enthusiasts’. Thanks,

Warren - Coffs Harbour, NSW
Jul 28, 2014

Easy ordering. No hassle. Well done.

Nigel - Cranbrook, QLD
Jul 28, 2014

Dear Lisa & Customer Service Team, thank you for your assistance regarding my latest order.  It was refreshing talking to an empathetic person who was able to sort through a problem and come up with a positive solution. Regards,

John - Stawell, VIC
Jul 30, 2014

Hello Lisa, just to let you know the stretchers turned up today. Couldn’t be more happy with the service. Thank you, cheers

Jason - Burnie, TAS
Jul 30, 2014

 Hi Snowys. Placed order Saturday Morning 26th July 2014, received delivery around midday Tuesday 29th. That is a turn around of one and a half business days. Excellent prompt service. You 'did real good'. Thank you.

Dean - Highbury, SA
Jul 31, 2014

My camp chair turned up today thanks, I will let my mates know about you guys. Awesome service thanks, cheers

Jason - Burnie, TAS
Jul 31, 2014

Mark, just letting you know that my sleeping bag turned up yesterday. Very happy with it, thanks for your help.

Dougall - Spring Plains, NSW
Jul 31, 2014

G’day, just a quick note to thank you for sending our Oztent & fly. We ordered last Sunday, and had it Tuesday. Haven’t used it yet, but planning a big road trip for later this year, and I’m sure we’ll appreciate our new tent. So thanks again for the fast delivery and excellent correspondence. Regards,

Adrian - Wantirna South, VIC
Aug 04, 2014

My thermo mugs arrived today safe and sound my husband will be happy, he is an interstate truck driver and he uses thermo mugs all the time but broke his recently and we couldn't buy them local so many thanks.

Denise - Withcott, QLD
Aug 06, 2014

 Hi. Just wanted to thank you on your excellent service on my recent purchase via your on line shop. We were kept up to date on the progress and everything went smoothly. Thanks very much.

Nigel - Cranbrook, QLD
Aug 08, 2014

Hello! Just a message to say thanks for the great customer service and fast delivery of the Coleman sleeping bag I ordered. My daughter loves it and can't wait to use it. I was really impressed by the pricing - I could buy and get delivery from SA cheaper than buying in WA - go figure! Thanks again, we will have no hesitation in recommending your store.

Michele - Maddington, WA
Aug 09, 2014

Thank you for quick service, my son was very happy with your product and will use it soon next week doing the Duke of Edinburgh Award. Thank you,

Niel - Bowen Mountain, NSW
Aug 13, 2014

Thanks for delivery of my bag, I’m very happy with it.

Lee - Goulburn, NSW
Aug 13, 2014

Hi Lisa. Thank you for your very prompt completion of my order and most of all your fantastic attention to detail in regards to the hotplate.  I very much appreciate the personal service and look for to my order arriving. Thanks once again. Kind regards,

Rochelle - Wickham, WA
Aug 14, 2014

Good morning, I received my Deuter Futura 22 backpack yesterday and wanted to provide you with some feedback. I am delighted with the product, your competitive price and excellent service.  I had a computer glitch when I edited the delivery address and the changes didn’t save (possibly my fault), but a phone call to your company quickly resolved this problem and my backpack was delivered to the correct address within two days of placing the order. The packing was secure, the product excellent and the price was much cheaper than one other online store and a well known retail outlet in Melbourne. We are planning a long walking trip in Spain next year and will be purchasing new gear in the next six months.  We will certainly use Snowys wherever possible. Many thanks,

Wendy - Rowville, VIC
Aug 20, 2014

Hi, just a short note to say that I was very satisfied with my recent (and 1st) experience ordering online with Snowys.  It was a very simple and efficient process with my goods delivered in a timely manner.

Phil - Homebush, NSW
Jul 22, 2014

Hi, just a short note to say that I was very satisfied with my recent (and 1st) experience ordering online with Snowys.  It was a very simple and efficient process with my goods delivered in a timely manner.

Anthony - Armadale, VIC
Aug 25, 2014

Hello to everyone at Snowys Outdoors! I am really sorry it has taken me so long to leave feedback for my purchase of 2 Enamel Coffee Pots. We have been too busy having heaps of fun with them. Thank you so much for great product. Rest assured that we will be return customers :) Kind Regards,

Adrienne & Kim - Avenell Heights, QLD
Aug 25, 2014

Hi Snowys, RV2 tent arrived yesterday in good condition, thanks for your fast service and delivery. I would be happy to shop with you again. Regards

Rob - Batehaven, NSW
Aug 25, 2014

Thank you kindly for your professional service. I have had many orders from you at Snowys and all orders have been sent in excellent packaging and condition. Your prompt service is appreciated. Always happy to deal with your company.

Wendy - Corrimal, NSW
Aug 26, 2014

Hello Folks. Goods arrived today. Thanks for the speedy professional service. Much appreciated. Regards,

Steve - Essendon, VIC
Aug 28, 2014

The website was great! I ordered it on Monday night and it turned up on Wednesday morning. I also liked how it came with a camping checklist, that really helped me out because there was so many things I had forgotten to put on the list I had created. Very easy to use and would definately order things from you again.

Emma - Mildura, VIC
Aug 29, 2014

Goods arrived in very good order, well packed and in good speed. Very happy with service and product. Many thanks,

Ben - Chrisholm, ACT
Aug 29, 2014

Hi there, just received the two Oztent King Goanna stretchers, can’t believe how fast they got to me on the middle of the Yorke Peninsula. Have set one up and was very easy, quality looks good, that’s why I deal with Snowys. Have ordered a few things off line with you and been to your store many times and have always been impressed, and your staff are always helpful and friendly. Thanks heaps guys.

Lyndon - Arthurton, SA
Sep 01, 2014

Just to let you know that today I received my order of Back Country Cuisine. I ordered on the 26/8 and received by 29/8. Very good service, thank you.

Ken - Wilberforce, NSW
Sep 01, 2014

Hi Sam. Thanks for the note with my new torch. I wish to compliment you on your great service and great price. Very efficient and effective. Thanks. Best regards,

Ken - Coee Bay, QLD
Sep 02, 2014

Hi Sam. Just letting you know that we received our order ok. The two sleeping bags zip together nicely, can’t wait to go camping again to try them out. Thanks for the great service. 

Vicki - Bundaberg, QLD
Sep 02, 2014

Hi Lisa, just a line to let you know I have received my parcel. Thank you for your great service, it would be hard to beat. I will definitely use Snowys again in the future. Kind regards,

Bob - Smithfield, NSW
Sep 03, 2014

Just a quick note of thanks on receipt of my new Event 14 Instant shelter. This is the first time I have used your online service, and must commend you on your excellent service. The prompt delivery, and excellent communication was very commendable, and made the whole experience very satisfying. I will certainly be letting my friends and other contacts about your great service. Many thanks,

Ian - McLaren Vale, SA
Aug 04, 2014

Many thanks Lisa, your Customer service is just fantastic and it leaves your Competitors for "dead". Thanks again. Regards,

Wayne - McCrae, VIC
Sep 08, 2014

Thank you. Great service and very prompt delivery. Regards

Paul - Rosebud, VIC
Sep 08, 2014

I would just like to thank you for the prompt delivery of my item that I purchased on the internet. We are very happy with our purchase. Regards,

Marie - Bunbury, WA
Sep 08, 2014

Hi there. Just wanted to say thanks.  As well as the best price for the bag (Black Wolf backpack) and free postage, your customer service is excellent! Cheers,

Toni - Warrimoo, NSW
Sep 09, 2014

Hi Lisa, just received my item. Love the prompt (and free) postage. Great service. Cheers,

Andrew - West Wollongong, NSW
Sep 09, 2014

Hi Lisa, just want to commend the speed and timing of my Snowys product delivery. Was great to have my Blackwolf Bladerunner bag delivered fast and efficiently. Warm Regards,

Jonathan - Bull Creek, WA
Sep 10, 2014

Hi, I have received the kettle I ordered & I wanted you to know I’m very happy with the service. It was so easy ordering online & then getting the package quickly. Free delivery was also great. So keep up the good work! Cheers!

Maree - Wynnum, QLD
Sep 10, 2014

Hi everyone there! Thank you so much for getting the Oztrail Mozzie Dome 1 to me ASAP for my son leaving in 2 days for the Malaysian Jungle. It arrived the next day as promised and you were all so helpful. Many thanks again :)

Nicole - Lilydale, VIC
Sep 11, 2014

Good morning sales / admin team. As per usual ‘Great service’, ‘Fast Delivery’, ‘Good product’ and at a good price. What more could a camper ask for? Keep expanding your online range and keep up the good work. Great team. Regards

Ben - Chrisholm, ACT
Sep 12, 2014

Hi, thank you for the quick delivery of my Duffle bag purchase. Came across your website when I googled Caribee duffle bag and your price was certainly the best even compared to ebay. Regards,

Paul - Tugun, QLD
Sep 12, 2014

G'day. Just want to thankyou for the excellent service, price and prompt postage of the Rivergum sleeping I bought. Even my mate was impressed he bought one too, from you. Once again thanks,

Barrie - Montrose, VIC
Sep 12, 2014

Hi, I just received my order and I am very happy with the service. All went smoothly. I would definitely recommend you to friends and would buy from you again. Thanks.

Steve - Moruya, NSW
Sep 12, 2014

Hi Lisa, received the new cup today. Thank you so much. Fantastic service, really appreciate your support and effort. I will be sure to share information on your customer service. If I need anything else to improve the quality of my camping I will be checking your website first. Thanks again.

Adrian - Kewarra Beach, QLD
Sep 12, 2014

Thanks for the fantastic service and good price. I could not find the item in several places that I tried, then I found you placed an order and before you could say SNOWYS it was here in Canberra.

Bill - Kambah, ACT
Sep 15, 2014

Hello. Great service with very quick delivery. I highly recommend Snowys.

David - Brisbane, QLD
Sep 16, 2014

Thank you so much for the service Sam. I couldn't believe how quick and organised you were. Will definitely be shopping with you guys again soon.

Chris - Alton Downs, QLD
Sep 16, 2014

I am so impressed. I placed my order online Friday and it was on my door step in rural South Australia early Monday. Thank you so much. You've got a new loyal customer.

Chris - Port Lincoln, SA
Sep 16, 2014

I have recently purchased 2 items from Snowys (tent and awning) and I have been very pleased with the fact that the items I wanted were available, and the speed at which they were delivered. Great service with no hassles. Thanks.

Natalie - Barmera, SA
Sep 16, 2014

I bought the Rivergum XL sleeping bag and I’m impressed with it, thanks for the great price and great service thanks to Lisa and the team from Snowys. Oh yeah and it's Barrie's fault I bought it cheers guys and gals.

Ross - Highett, VIC
Sep 16, 2014

Short note to say thank you for the exceptional service!!! Not only fantastic prices, but super fast FREE shipping!! TOP SERVICE guys!! Cheers 

Jose - Hornsby, NSW
Sep 17, 2014

Your chairs arrived today, and they are very good quality, I am sure we will have some very jealous visitors. They are quality plus. We are very happy with them and will be good Ambassadors for same. Many thanks

Nola - Cooloola Cove, QLD
Sep 18, 2014

Hi Snowys. Just wanted to let you know how happy I am with the product and how fantastic your service is... I ordered from Melbourne on Monday and received my sleeping bag yesterday.  Thank you so much, the service is just so good and almost unheard of these days. The sleeping bag is just what I wanted and I love it. I will always use you for anything I need that you sell! Thanks again for doing such a great job... Kind regards 

Dianne - Ivanhoe, VIC
Sep 18, 2014

Hi Guys, I just purchased a Black Wolf Tempo 30 backpack using your website. Everything went very smoothly and delivery was super fast. I am very happy and will certainly use you again for next purchase. Regards

Simon - Brunswick West, VIC
Sep 19, 2014

Thanks for your communication and prompt delivery with prices to match can’t wait to try it all out and will definitely be shopping with you again. Cheers,

Joe - Carss Park, NSW
Sep 22, 2014

Thank you Snowys for your wonderful service. My email was responded to very quickly and once my order was placed, my goods arrived quickly also. Pleasure to purchase from you.

Alison - Tennant Creek, NT
Sep 22, 2014

Hi guys, just wanted to say many thanks for your service. We purchased a Coleman 1000 lumen lantern from you online, and it was delivered in pristine shape in only 4 days to Brisbane. We'll be back!

Paul - Moorooka, QLD
Sep 22, 2014

Hi Customer Service Team at Snowys. I purchased an OZTENT RV-4 on-line on Monday, 15th September 2014. My brand new Oztent was delivered to my front door by Toll Ipec at 07:30am on Friday, 19th September. I am extremely happy with the time it took from purchase to delivery, and I am absolutely rapt at the service that I received from the staff at Snowys. I definitely know where I will be looking first for all my future camping equipment purchases. Thank you all so much. Best regards,

Phil - Bunbury, WA
Sep 22, 2014

Hi Nick. Thank you for the prompt service. I did not expect it so quickly. I am really impressed with the service. Thank you again

Yvonne - Kingswood, NSW
Sep 22, 2014

Hi there, just a thank you for the prompt and professional supply and delivery of our Black wolf turbo tent side awning screen. I was pleasantly surprised with the short timeframe for arrival. I would recommend your current online service to others. Regards

Paul - Barwon Heads, VIC
Sep 22, 2014

Hi Nick, I'm very happy with your service. Your price for the 360 degrees Furno Stove and Pot set was $20 cheaper than other websites. You also offered free delivery and a shorter delivery time. I'll definitely order through Snowys in the future. Regards,

Maureen - Denistone, NSW
Sep 23, 2014

Hi Lisa. Thanks very much for your great customer service, I’d wager Snowys wish they had 2 of you :) Cheers

David - Warragul, VIC
Sep 24, 2014

Wow! What service - best price in Australasia, free shipping, lifetime guarantee and arrived interstate within 48hrs of on-line payment!! What more could you ask for? This is service which other companies should aim for - EXCELLENT - thanks guys - will be keen to deal with you again. Best regards

Adrian - Parkville, VIC
Sep 24, 2014

Hi, received my order today, all in good order. Good service 10/10 Thank you

Noel - Palmswood, QLD
Sep 24, 2014

I just wanted to say thanks for the very fast delivery. You could not ask for better service.

Shane - Mill Park, VIC
Sep 21, 2014

Received order today. In the words of an old rugby league coach, Jack Gibson, “Youse done good played strong”. Table arrived today, all good. Happy to recommend your service to other caravaners.

Graham - Cronulla, NSW
Sep 24, 2014

Hi Lisa. I just can’t believe how good you guys are, my Black Wolf Turbo Plus 300 Tent together with side panels & front panel were despatched late Monday afternoon and arrived on my door step in Regional Victoria at 7.45am Wednesday morning. I have had good service from other online merchants in the past but not as good as Snowys. Great quality products – excellent competitive prices and FREE delivery – it can’t get any better for me. Cheers

David - Warragul, VIC
Sep 24, 2014

Hi Mark, thank you for your swift service the wait was worth it just what I have been looking for a long time very much pleased with your service and item. Regards

Les - Walkerston, QLD
Sep 25, 2014

Thank you – my Black Wolf kids sleeping bags arrived and the kids love them! They look very snuggly and we’ll test them out on the long weekend! Cheers,

Beth - Hornsby, NSW
Sep 29, 2014

Good morning Snowys, I just wanted to let you know that we are very happy with our new Black Wolf tent (it has already had a trial run in the back yard) and we are heading off for a family camping trip later in these school holidays. I am very impressed with how quickly the order was delivered and ability to track the progress of the couriers. Thanks again and keep up the good work. Regards,

Andrew - Haberfield, NSW
Sep 30, 2014

A huge thankyou to Nick and staff at Snowys, the Canopy I ordered yesterday (Monday) arrived today (Tuesday) excellent fast service will certainly pass on to all and sundry.

Brian - Naracoorte, SA
Sep 30, 2014

Hi Guys, just to let you know that my order for the Coleman pop up cupboard arrived safely today, all in excellent order and very prompt. Thank you very much for great service yet again. I will continue to purchase from your excellent company. Best wishes,

Karl - Canberra, ACT
Oct 01, 2014

Just received my new Change Tent today and I am very happy with the product and the service. Thank you

Don - Nabiac, NSW
Oct 02, 2014

Hi Leece, I received the item today in good order, thanks again for the prompt and professional service!! Cheers,

Tim - Alexandria, NSW
Oct 03, 2014

Hi Leece, the package arrived today, thanks for the prompt delivery. Bag looks great, also wanted to say thanks for the freeze dried food stuffs, the use-by dates are further into the future than I’ve seen in the shops in Sydney. Thanks,

Mathew - Oatley, NSW
Oct 03, 2014

G'day Mark, just to let you know that I was very happy shopping online with Snowys. Not only were your prices the best, but my tent arrived very quickly and undamaged. I will certainly be recommending you guys to my friends. Kind regards

Karl - Altona, VIC
Oct 05, 2014

Hi Mark, you asked me to give you some feedback from my recent order. Well my feedback is.... great service! Great Price, what more can I ask for. Your pricing on the other side of the country is better than what I can get by jumping into my car locally and it arrived quickly. No complaints here! Look forward to my next order.

Michelle - Welshpool, WA
Oct 10, 2014

Hi guys, just a quick note to thank you for dealing with our order so quickly. Great service and love the tent. Cheers,

Steve and Ali - East Freemantle, WA
Oct 15, 2014

Hi Mark, thanks for the recent delivery. Good response and service. Have recommended you to others. Regards

Lorna - Harriston, QLD
Oct 15, 2014

Hi Mark, my stove arrived today, it's great, very prompt delivery, highly recommend, thankyou very much, kinds regards

Dennis - Charters Towers, QLD
Oct 15, 2014

Hi Lisa. I ordered the Black Wolf Screenroom 240 at 10am on Monday morning, and although it weighs over 5kg and had to go from Adelaide to Geelong, it arrived safe and sound by midday on Wednesday.  That is amazing service, and is 2 days earlier than I was anticipating... so to say that I am impressed in an understatement!!  Can you please thank all of your team responsible for such great service, and I will DEFINITELY be using you for my camping gear needs from now on. Thanks again, a very happy camper,

David - Geelong West, VIC
Oct 16, 2014

Hi Mark, Thank you for my purchase, it was very well wrapped to protect it and the transaction on your web site made it very easy. I will definitely be purchasing from you again. Regards,

David - Teesdale, VIC
Oct 16, 2014

Hi, I thought I would leave some feedback about my order on hiking food. Keep the excellent work up, I found that the communication & service was great, I will deal with you in the future. Regards

Wayne - Stawell, VIC
Oct 17, 2014

Just received outhouse tent and am very pleased, especially with how easy it is to set up and the room. Will be doing business with you again for all camping needs and now with xmas nearly here. Thank you,

Verena - Surfside, NSW
Oct 17, 2014

Hi Sam. All good! First, I was happy to find just the product I wanted (a light weight kettle to fit in a small space in my campervan) and even happier that it was cheaper from Snowys than other places. Second, your administration of my order and communication to me was faultless. Third, I'm REALLY impressed by how quickly it arrived from South Australia to my rural location in NSW, at no extra charge! I reckon we'll do business again. Regards,

Helen - Bundanoon, NSW
Oct 20, 2014

Hi Sam, thanks for your really speedy response to my online order. I'm particularly impressed that you show in stock items and then dispatch ultra-fast. So many online stores don't do that and I have waited weeks for some with no communication. No doubt I'll be back.

Ron - Yarraville, VIC
Oct 20, 2014

I have recently purchased two camping items from your online store. I thank you for your professional and prompt service. Both items were delivered (to my door) within one working week. Cheers

Shirley - Lemon Tree Passage, NSW
Oct 22, 2014

Dear Sirs, goods arrived in mail yesterday.  Delighted. So quick and service was excellent. Would recommend your site and will be back if need any of the items listed on your checklist. Thank you,

Robyn - Armidale, NSW
Oct 23, 2014

Hello Nick, we are very pleased with our order, received today. Very Good!! Thank you very much for the excellent way the order was handled. Kind Regards,

Loes - Lower Snug, TAS
Oct 23, 2014

Hi, just letting you know I received my order from Snowys. Great service and very prompt delivery, thanks heaps! Got a purple chair for a purple loving girl for Christmas. You guys were still cheaper than most for the same item even before the free delivery, I will definitely use you guys again. Thanks,

Linda - The Rock, NSW
Oct 25, 2014

Hi there, I recently purchased a Black Wolf backpack online from Snowys. You not only offered the best price (with free delivery) but I received the backpack in super-fast time. Great service, thank you! Kind regards

Edwina - Mona Vale, NSW
Oct 27, 2014

Dear Customer Service, my purchase arrived on Friday so that was only 4 days to Tassie.  It was packed very well and therefore no damage.  I am very happy with your Pricing and Service.  I will definitely recommend your online store to my friends. Kind Regards

Lesleigh - Penguin, TAS
Oct 29, 2014

Thank you so much for an easy, pleasant transaction. The item, Campfire Grill Combo was sent to me in Sydney very quickly and the price plus free delivery was cheaper than I could buy it in Sydney. Will definitely recommend you.

Narelle - Glenmore Park, NSW
Oct 30, 2014

Hi Leece, my ordered 10" Bedourie camp oven arrived in yesterdays mail. Great price, super-fast delivery, the exact item I ordered, good email communication from you/ Snowys etc. I am a happy camper THANKS

Kel - Hoya, QLD
Oct 30, 2014

My new Black Wolf Turbo tent has arrived - many thanks. Great service will recommend to others.

Sarah - Coolbina, WA
Oct 30, 2014

Just a quick note to once again express my thanks and appreciation for excellent service. My order was placed mid-morning 29/10, and goods received this afternoon. This was great service. Thank you again,

Ian - McLaren Vale, SA
Oct 31, 2014

Hi. To first let you know I am a bit sceptic about buying from the internet but in this case I have to say that I am more than pleased with the Stretcher Tent Cot Oversize I purchased from Snowys. I looked at a few sites and Snowys was the cheapest and the delivery time was excellent. I ordered the item on Sunday 26/10/2014 and it arrived on Wednesday 29/10/2014 undamaged. I would not hesitate in purchasing items from Snowys in the near future keep up the great service I would score Snowys 10/10. Cheers

Brian - Ingleburn, NSW
Oct 31, 2014

Hi there, I just received my order. It is spot on as described and delivery was quick and delivery instructions were followed. Couldn't be happier with the service of Snowys Outdoors. Thanks,

Quinten - Chelsea, VIC
Oct 31, 2014

Hi Leece, thank you and the customer service team for another great job. This is our second order we have made with you. Our order arrived promptly and all was good. Regards

Joan - Torquay, VIC
Nov 02, 2014

We were delighted with the Coleman chairs that arrived so quickly after ordering! Tomorrow we are setting off for our first ever caravanning trip in our new van and so are pleased to have the chairs to take as we had to borrow some otherwise. Great service and a good price. I am now about to order a table to take on our next trip! Kind regards

Liz & Dan - Wangaratta, NSW
Nov 04, 2014

Thanks for the fast and great service Snowys team, it's my third order and will order from you again as service and products are A1, regards

Murray - Swansea, NSW
Nov 05, 2014

I am very impressed to say the least about Snowys, the staff are very diligent, knowledgeable and they have experienced the products they sell. No question is too hard, no matter how silly it may be. And the customers come first and their service is impeccable. I must say this company leaves the big ones here in Brisbane to shame. I have just received my new Black Wolf 240 Plus Turbo Tent and I am looking forward to my trip away. There is no hesitation that I will be purchasing from them again. This is a true camping store. Thanks Guys,

Terry - Banyo, QLD
Nov 05, 2014

The Thermos Drink Tumbler has arrived and is now happily installed on my bike where it will be well used on a regular basis. Snowys service has been impeccable, from the placing of the initial order to receiving the product in its excellent packaging. Well done. Kind regards,

Laura - Fremantle, WA
Nov 05, 2014

WOW what fantastic service. Placed my order online on Monday in Melbourne and when I arrived home tonight, 2 days later, I found my garbage bin had been moved only to find that the parcel had been hidden behind it. Very pleased with the service and goods and will definitely recommend your store to my camping friends. Big thanks to the delivery company as well.

Edwina - Point Cook, VIC
Nov 06, 2014

All went smoothly. My order arrived (with printed note to advise courier where to leave the box) Well packed. Arrived within days of placing order. Thanks

Annette - Nowra, NSW
Nov 07, 2014

Dear Customer Service Team, our new Black Wolf Turbo 240 Plus lite tent is great!  We used it over last weekend and found it easy and quick to set up and take down. We wanted to thank you for the great service we received from your staff when purchasing this tent and the fast delivery – all was excellent. Once again thank you from very happy customers,

Gaye and Toby - Yellingbo, VIC
Nov 13, 2014

Thank you for the quick delivery of my recent order. The items arrived as per order quickly and good prices with no additional postage costs. Will definitely look at ordering my future camping gear through Snowys. PS Thanks for the camping/hiking checklist Regards,

Jo - Willoughby, NSW
Nov 14, 2014

Dear Customer Service Team, just to let you know that my order (Black Wolf camping gear) arrived safely today 14th Nov and was delivered as instructed to my back door. I am very pleased with the Tent Walls and Front section for my Turbo 240 Canvas Tent and I am looking forward to my next trip and using the walls. Thank you for your very prompt service and delivery. If I need any more gear for the great outdoors I will definitely be shopping with Snowys in the future. Regards,

Christine - Yarraville, VIC
Nov 17, 2014

Dear Snowys Outdoors, I just wanted to thank you so much for the incredible service you guys have provided me with. After ordering a Rucksack, under a week ago, I received an email saying my order had been delayed by up to 3 weeks, I gave you guys a call, and was ensured that I would receive my order as soon as possible. After two days, I had my Rucksack, exactly where I had asked it to be left, and was ready to head off on my upcoming expedition to Vietnam. Thank you so much for this wonderful experience, you saved me worrying about not finding that pack anywhere! Thank you again, Kind Regards,

Isabella - Frankston South, VIC
Nov 17, 2014

Thank you for your great service in sending me my Bedourie. It arrived within 2 days of sending from SA to Vic. Awesome service. Thanks

April - Eppalock, VIC
Nov 17, 2014

Hi. You did good!! I placed an online order with you early November.  You had what I wanted, it was easy to order, and fast delivery - well done. Regards

Gail - Bonny Hills, NSW
Nov 17, 2014

Our 240 Turbo Lite, and other equipment arrived today, one day ahead of schedule. Thank you for your very prompt attention by email and for the prompt delivery of our consignment. Excellent service to be very proud of. Best regards,

Graham - Sandy Bay, TAS
Nov 20, 2014

Hi Snowys, apologies for not emailing sooner! I recently purchased two Coleman beds for camping. Purchasing these beds through your online store was quick, easy convenient & having shopped around…I got the best price! I have worked in the retail industry for most of my working life & customers are all too quick to let you know when you are doing a bad job!  Well I thought I would take a few minutes to say thank you….Snowys, you are doing a great job & next time I need camping gear, I won’t be going to Anaconda or Rays! Kind regards,

Alison - Silverwater, NSW
Nov 21, 2014

Hi Snowys. A great big thanks for your service. The emails advising of order receipt and shipping notice were much appreciated. The goods arrived safe and sound right to our door and within the advised delivery time. I'd be more than happy to recommend your store. Top service. Thanks again.

Maurice - Latham, ACT
Nov 21, 2014

Thanks to the team at Snowys my order has arrived and I'm very happy. Great service, best price and free speedy delivery. You guys will be my first point of call in the future!!!

Dion - Leigh Creek, SA
Nov 22, 2014

Hi just a quick one to let you know that I'm very pleased with the Led Lenser headlamp. Delivered promptly and the genuine product, not the one that I have been conned for from EBay. Keep up the good work. Cheers,

Bill - Seaford, SA
Nov 24, 2014

Hi Lisa, a quick note to say how pleased I am with the service provided by Snowys. Outstanding. My camp oven was delivered on Friday evening - just 2 days after despatch and in showroom condition. From beginning to end, the purchase process was flawless - friendly, professional, efficient and I was kept fully informed throughout. I could not have asked for better service. Thanks again. Kind regards

Don - Kambah, ACT
Nov 25, 2014

Hello Mark, you left a note with the item I ordered requesting some feedback. My comment is: you did great. The item was as ordered and the delivery was really fast. You are certainly not people who over promise and under deliver. Thank you, 

Dieter - Seaholme, VIC
Nov 27, 2014

Great service by your team for my recent order of 2 outdoor stools. Very impressed! Thanks

Stewart - Keiraville, NSW
Nov 28, 2014

Hi Erin, Thanks heaps for the prompt delivery of my Oztent King Goanna Stretcher. Going to get tested properly next week for most of a week and early trials predict Im going to get sleep. Thanks again. PS: Will look Snowy's up if I need anything in future. Better to support you than some of the huge chains.

Stan - Mt Evelyn, VIC
Dec 01, 2014

Hi Snowy's - Thanks very much the order arrived in Sydney on Friday as you predicted. Thanks for all your help on this I really appreciate it. The products are great and all working. I set the Bungalow 9 tent up yesterday and it was so easy and seems great. Again, thanks for all your help, you guys did a great job. Regards,

John - Summer Hill, NSW
Dec 01, 2014

Thank you so much for your very prompt service. Wasn’t expecting the back pack to arrive until another fortnight but sent to Darwin on 28th and I have it on the 1st dec. Now to wrap it up for my daughter and grandchildren for Christmas. Thanks again.

Sandra - Millner, NT
Dec 02, 2014

Our parcel arrived today, we were out and it was left exactly where I had asked it to be. Considering it was only ordered Sunday we are very impressed. Thankyou.

Dulcie - Dandenong, VIC
Dec 02, 2014

Hi Leece and the Team at Snowys, Just wanted to take the time to give you some feedback on our recent online order. Not only were we impressed from the beginning that we could support a local SA business, but that you offered an extremely competitive offering to other Australian retailers (both online and regular bricks and mortar). Having never had the need to come into your store before, having an online presence has encouraged us to not only shop with you on this occasion, but also to shop with you in store in the future. We found your webpage and the entire order and checkout process to be very easy, functional whilst also being attractive. It really is a world class website, better than most that we have seen from other comparable retailers. We especially liked the additional payment options on offer during checkout rather than just credit card or PayPal. We placed our order on the Friday and it was to us before 4:30pm on the following Monday. Understandably we are not far away but this exceeded even our expectations of the delivery time frame. In fact we had only received the confirmation of shipping email 10 minutes prior to the knock on the door! The goods were exactly as described and we loved the extra attention to detail and thought given with the addition of the camping checklist along with our invoice. All in all one of the best online transactions we have experienced in a long time. We have already been talking with friends and family about much of the above and look forward to doing business with you again in the future. Kind Regards,

Rebecca and Alex - Lobethal, SA
Dec 02, 2014

Hi Lisa, Thank you for your email. I have found your company to offer a fantastic service. I am very impressed with the efficient service and friendliness I have received. I will certainly be telling others about Snowys. Kind regards.

Noelene - Myaree, WA
Dec 03, 2014

Just a brief note to say how pleased I was with the speed and quality of your service in supplying me with my new Coleman Quad Recliner Chair. The wrapping, ensuring maximum protection was most impressive. I had been looking for a quality camping chair for some time-the chair supplied by you was just what I was looking for. The whole process was a great endorsement for on - line shopping. Many thanks,

Phillip - Bundanoon, NSW
Dec 03, 2014

Hi, I recently purchased 2 Caribee wheeled backpacks from your company and I would like to thank and compliment Lisa (who dealt with my order) for a very easy, professional & trouble free experience. I intend to purchase compact sleeping bags in the future and will definitely visit your web site. Kind regards and thank you.

James - Giralang, ACT
Dec 03, 2014

Hello, I was delighted to receive my ordered tent today, 3 December, as per the advice sent to me on 2 December! Really impressed with the quick, efficient service. Hope the tent lives up to its reputation! Regards.

Ken - Mont Albert, VIC
Dec 04, 2014

Hi, Just replying to your request to let you know how you did. Most impressed, didn't expect to receive it so quickly. Must admit should have seen you are based in Adelaide but that doesn't take away your professional response. Thank you, as it’s a Christmas present cant tell you yet if it’s as good as it says. Cheers once again.

Ian - Reynella East, SA
Dec 04, 2014

Hi Snowys Team, A short note to let you know that the above order arrived safe and sound.  Once again please pass on my thanks to your team and chosen transport company/s for such quick and excellent service. Best regards.

Ron - Croydon South, VIC
Dec 06, 2014

Thank you for the professional way you handled my purchase and the delivery was exactly on time. Great service from Snowy’s.

Trevor - Kingsley, WA
Dec 06, 2014

Hi, This is the first time I've bought anything from Snowys and I would certainly buy from you again. The price of the back pack and plastic storage bottles I bought from you was really good. The parcel arrived quickly and was really well packed. Thanks very much.

Edith - Pretty Beach, NSW
Dec 08, 2014

Thank you! The tent I ordered arrived Thursday last week, arrived just over a week from ordering, great service. The tent will be tested out on Boxing Day. Have a lovely Christmas and once again thank you,

Glenda - Nedlands, WA
Dec 09, 2014

Hi I’d just like to say I received my Coleman cupboard today and am very happy with it.  Very prompt delivery too.  I will be using it after Christmas, it should free up a bit of space inside our camper. Thanks again,

Diane - Ulverstone, TAS
Dec 09, 2014

Hello Erin I would like to provide feedback on a recent delivery. Thank you so much for the excellent service. Ordering on line was extremely easy, the prompt despatch from the warehouse and quick delivery on my goods are impressive. Please pass my appreciation to the team at Snowys. Kind Regards,

Damien - Gumeracha, SA
Dec 11, 2014

We are delighted in the purchase of the Companion Wave Arm Chair and very happy with your prompt  delivery of the item from your company.  It will be well used here in Queensland and will be  happy to recommend  you to our friends. Thank you,

Judy - Mermaid Waters, QLD
Dec 12, 2014

Good Morning, I just wanted to let you know how great your customer service was. We ordered 2 Coleman camping chairs and they arrived, within a couple of days, in time for us to camp. Your website was full of fabulous products and range, and was easy to use and order. Regards,

Tracey - Hawks Nest, NSW
Dec 14, 2014

G'day Erin  thanks for getting our order to us on time and in good order were sure to have many enjoyable times with it making it comfy under our feet. To you and the staff have a happy and safe xmas. Regards,

Lois and Laurie - Alexandria, VIC
Dec 12, 2014

Hey Erin AKA smiley. Great job guys, delivery spot on, great service I would recommend you to all,

Pete AKA grumpy Old Fart - Melbourne, VIC
Dec 15, 2014

Hi Guys! Just a quick email to let you know that our two items arrived today and we are absolutely thrilled!! Received exactly what we ordered with super fast delivery at a great price. Now we are all set for our Murray river camping holiday. Can't wait! Thanks guys. We will definitely keep you in mind for the future. Have a safe and happy break,

Ilona - Melton West, VIC
Dec 15, 2014

Hi. You did really good. Great, timely and well priced beach shade. Thanks for the free delivery Saved me heaps of time,

Leo - Kensington, SA
Dec 17, 2014

Thanks to the team at Snowy's on the prompt, efficient handling of firstly, my phone query, and secondly, receipt and delivery of my online purchase. Such efficiency is to be commended. The whole process from online ordering to delivery to my door, was undertaken in less than 24hours (I live in suburban Melbourne), no mean feat so close to Christmas. Accolades to your courier service as well please. I will have no hesitation in recommending, and using your online store again. Big Thankyou again to all involved. Merry Christmas to all,

Cath - Mill Park, VIC
Dec 17, 2014

Hi there at Snowys, Just wanted to let you know I received the item I ordered. I was very happy with the product, with the prompt service and the safe delivery of my cupboard.  Even the missus was impressed and as they say: “Happy wife, happy life!” so everything is sweet all round. Thanks again,

Alf - Wagga Wagga, NSW
Dec 17, 2014

Hi George,  I have been a regular, satisfied customer at your store. I was recently after a primus rechargeable lantern but was not going to be near your store. With pleasure I noticed I could get it from you on-line, delivered at a competitive price so I ordered one. I was very impressed when it was delivered within a couple of days and now have put your store to the top of the list when searching for camping products. Thanks,

Phil - Mylor, SA
Dec 18, 2014

Hi Leece. Thank-you for despatching our order so fast I couldn’t believe it was at our home when I arrived home from work will tell friends about Snowy's. Merry Christmas. Cheers,

Val - Seaford, VIC
Dec 18, 2014

Thanks Snowy, received today. Great pack, great price fast delivery. Excellent work. I’ve already told several of my hiking friends. Merry Christmas.

Steve - Goulburn, NSW
Dec 18, 2014

To Erin, Just wanted to give you some positive feedback regarding our order.  This is the second time I have ordered from Snowys and I am very satisfied with the service you provide.  We ordered our Oztrail Leisure Mat on 8/12/14 and to be honest, I was a bit anxious about whether it would arrive before Christmas, in time for us to use over the holiday period.  As we live in Perth, deliveries tend to take just a bit longer!  I was pleasantly surprised this morning when it arrived within 10 days of the order date, so thank you very much for your prompt service and excellent communication.  Your website was easy to navigate and the checkout process was straight forward.  I found my order easy to track via Hunter Express.  I would have no hesitiation in recommending you to fellow campers and travellers alike. Thank you and Happy Christmas! Kind regards,

Lorinda - Hillarys, WA
Dec 18, 2014

Dear Erin, Just to let you know our Smartshade beach tent has arrived safely thank you very much. We haven't unwrapped it yet as it is a Christmas present for our daughters, though from the wrapping it looks good. Thank you for your prompt and efficient service. Hopefully we will be doing on line purchases with you again soon. Certainly recommend you to others. Have a great Xmas (hopefully a fine cool one) yourselves. Sincerely,

John and Val -
Dec 18, 2014

Hi Mark, Thank you very much, I got my Led Lenser P2AFS this morning in the post, not a problem. You certainly don't muck around and you keep the customer informed, plus at a really good price. Have a Happy & Safe Christmas and New Year. Regards,

Marcus - New Town, TAS
Dec 19, 2014

Thank you for sending my order, i.e. 1 only Companion Aluminium Directors Chair, so quickly. Good price, good service, good supplier, thanks. Regards,

Lucy - Blackbutt, QLD
Dec 19, 2014

Just want to tell you guys what a great service team you have. Laine was VERY helpful when I rang in the order on 17th Dec from GoldCoast Qld. And today 19th Dec the sun shade was delivered in hand at 1.30pm. THANK YOU and Merry Christmas to you all. It is definitely a PLEASURE to do business with you and definitely will recommend you to everybody I know. Thanks again!

Christina - Main Beach, QLD
Dec 19, 2014

Hello Mark. Thank you, my experience with ordering on line with your company was outstanding. I loved the fact that you emailed me when there was going to be a delay in receiving the goods and then you delivered before the date specified! You’re the best! Thank you so very much. Kind regards,

Pauline - Wayville, SA
Dec 24, 2014

Dear Leece, I received my order yesterday, thank you very much – I only ordered on Friday, great service, well packed. Merry Christmas.

Christopher - Seven Mile Beach, TAS
Dec 24, 2014

Greetings, Many thanks for the excellent transaction. Ordering was very simple, the information you sent out was accurate and the parcel was delivered very well wrapped and on time. Overall I am a 'very happy camper'. Thanks again, and have a very Merry Christmas!

Peter - Adamstown, NSW
Dec 24, 2014

Just a quick note to say that I received my order in superfast time and have already recommended you to others for your fabulous customer service … and prices! Cheers,

Janet - Couburg, VIC
Dec 25, 2014

Hi there. I just want to say THANK YOU VERY MUCH for my Order: 19348. I gave my hubby his special Christmas gift today – his Coleman Director’s Chair with tray. He is thrilled with it. Your service was friendly, prompt, and an awesome quality item, at a great price. I hope to deal with you again. MERRY CHRISTMAS and Happy New Year. May your days be gift-wrapped with love, peace, kindness, happiness, prosperity, and good health.  Kindest Regards,

Kaye - Gracemere, QLD
Dec 26, 2014

A big thank you for such great service once again. Did not expect item to arrive so quickly.Great cooler! Pleasure doing business once more. Well done Snowys! 

Brian - Greensborough, VIC
Dec 30, 2014

Good morning. We are providing feedback (as requested) to the service delivery of our beach shade purchased via internet. We were delighted with the service and the quick delivery of the shade. Thank you for your efficient service!

Ineke -
Dec 30, 2014

Hi just want to thank you very much, my chair (Black wolf compact directors chair) arrived. Quicker than I thought just love it. 

Jennie - Maryborough, QLD
Jan 03, 2015

Hi there,We recently purchased a tent via your website and I wanted to compliment you on your service. The whole process was very easy with a quicker than expected delivery time also. Will definitely keep Snowy’s in mind when we need something else for the great outdoors! Cheers,

Lisa - Black Rock, VIC
Jan 02, 2015

Hello Leece and the Snowy's team.thankyou for an all-round excellent shopping experience.Your website is great to navigate and the information is precise.Very good communication about delivery and the tracking is wonderful to use.Very happy that i found a local store that offered the best prices for what i was after. Would definitely shop with you again. Yes I love my new gear! Regards,

Andrew - Currency Creek, SA
Jan 05, 2015

Hi. Just a quick email to expess my satisfaction with my recent order, won't hesitate to recommend your online ordering site. Well done. Regards ,

Bryan - Cohuna, VIC
Jan 07, 2015

As requested, I am happy to give a little feedback - positive! Considering I only ordered my goods Sunday night and received them Tuesday - very impressed.  Zero complaints. Thanks again,

Maris - Heathmont, VIC
Jan 07, 2015

Hi there!   Well maybe it's NOT snowing in SA, as sure as hell it's not here in sunny/sweaty/humid Queensland. Just wanted to log our thanks for timely (& safe) delivery of goods order 23/12. Yes, accept that delivery was to take over the Xmas/New Year period, so ...... at least it didn't get lost or damaged. Great product just as I'd hoped, after all it's a belated birthday gift & now matches MY chair, so we are happy little vegemites! Shall keep Snowys in mind for other camping goods in the future. All the very best from

Graeme - Eunmundi, QLD
Jan 08, 2015

Hi, great service, speedy shipment. Very happy customer. Have a nice day. Regards,

Andrew - Port Sorell, TAS
Jan 09, 2015

Hi. Just wanted to provide some feedback in relation to my recent purchase.  Overall extremely happy with the service and products I purchased.  Despite ordering and being told that a product was not available then cancelling my order only to reorder a day later (sorry for that ) it was no trouble on your behalf.  Despite being the lead up to Christmas order arrived in a timely manner.  I am happy with my purchases and the price I paid, particularly my tent the Black Wolf Tuff Dome Twin.  Taking into delivery (free!) it was the best value anywhere online in Australia or in a bricks and mortar store.  Although I made the purchase tent unseen (but heavily researched it online) I can’t stress enough how happy I am with it.  Everything about this tent oozes quality particularly the materials and fabrication (even friends who are seasoned campers were impressed). Having just returned from my family camping trip it performed really well and I can see this tent is going to last us a long time.  I’m also very impressed with the Black Wolf Mega Deluxe Self Inflating Mat which makes for a great night’s sleep being extremely comfortable! My only criticism and it’s not directed at Snowys, is the tracking facility operated by your choice of courier.  When tracking I could see it was scanned into their SA depot but from then on until it arrived in the WA depot there was no indication that it had been scanned onto a truck and was in transit which did cause some concern given our impending camping trip.  Having used other couriers and their tracking mechanisms in the past, goods were able to be seen as being in transit.  Perhaps in this instance it was an exception to the rule and scanning onto the truck was overlooked. Suffice to say it arrived safely and about a week before we needed it so no major drama. In summary very happy with Snowys and would definitely use you again. Regards,

Daryl - Balcatta, WA
Jan 09, 2015

Hi Guys. I received my order today ( Friday ) after placing the order on Wednesday. You guys are unreal. Adelaide to Melbourne in 2 days is what I call brilliant service. Thanks to all at Snowys. You make Internet shopping enjoyable and hassle free.

Peter - Lilydale, VIC
Jan 10, 2015

Hi Just received my online order from you. Once again your service was exceptional. I usually come into the store but couldn’t this time so ordered online. The order was deliverd very quickly. As always you do have great service. You are always really helpful when we come in, your staff always greet us and offer help without being pushy. Keep it up. Thanks again. A very happy customer.

Nicola - Adelaide, SA
Jan 10, 2015

Hi. A friend recently ordered a backpack on line for me. I am very pleased with the service: the price was excellent, the order came quickly and as instructed was left where we asked if I was not home. Thanks so much.

Sandi -
Jan 10, 2015

Hi Snowys team. Thanks for your service. Delivery was very prompt and the item arrived safely. I will definitely shop with you again. Regards. Malcolm

Malcom - Sorell, TAS
Jan 11, 2015

Hi Snowys service team. I have received by courier, my order of Coleman Airbed and Quickpump, in good condition. I have test inflated it and all appears OK. Thanks to the team at Snowys for the good packaging, and prompt dispatch. Keep up the good service! Thanks & cheers....

Roger - Riverglades, SA
Jan 12, 2015

Just wanted to say thanks! The bag I ordered got here really quickly and I'm really pleased.

Saskia -
Jan 13, 2015

Hi Team. Received the 2 mats by courier today – thank you v. much and yes they do inflate. Have given them a test run already. Looking forward to an off road trip at the long weekend. Service 10/10, follow up after initial enquiry excellent also. Regards,

Hayden - Toolamba, VIC
Jan 14, 2015

Good afternoon. Just a quick note to thank you for your very fast delivery of our air bed. Ordered it Monday night, and received it Wednesday morning. Much appreciated. 

Andrew - Baccus March, VIC
Jan 14, 2015

Hey Guys. Just a quick note to say thanks for the quick, smooth work on getting my new hiking pack to me. I ordered it Sunday night and got it here, in Brisbane, Wednesday lunchtime. Great effort and painless too. Have a friend interested in buying gear, so will gladly pass on your details. Regards,

Kevin - Indooripilly Centre, QLD
Jan 14, 2015

Love love love my new oz tent your prices were very competitive and my tent arrived very quickly. Thank you for your outstanding service would recommend your company to all my friends and family. Thanks,

Karen - Kingston SE, SA
Jan 14, 2015

Thank you for your excellent service in providing my internet order. Great price and delivered on time. Regards,

Malcom & Christine - Gelorup, WA
Jan 16, 2015

Hello Snowy’s Team, Thank you for your all round top level service. From your web site to creating an account and receiving my first (Definitely not my last) delivery all within 4 days. Also the human contact when I have contacted you to ask questions, the personal touch and knowledge of your staff is something to be proud of. I love the checklist included in the invoice and the prompt free delivery on my item. Keep up the good work. P.S You may note that I purchase for a living and do not give praise easily Well done, I will be telling my friends.

Paul - Caringbah, NSW
Jan 16, 2015

Hi Thank you very much for the prompt delivery of our two OZTENT gecko stretcher beds. We are very pleased with both your service and the product. Kind regards,

Don - Cleveland, QLD
Jan 17, 2015

Lisa, We received our order yesterday 16/1/15 thank you.  Great customer service we will certainly order from Snowys again. Regards,

Helen - Armidale, NSW
Jan 18, 2015

Thanks for the superfast delivery of my Coleman Instant Tent 6P. Fabulous service. Kind Regards,

Shannon - Mitcham, VIC
Jan 20, 2015

Awesome service! I bought my beach tent at almost 11pm on a Sunday night and it was delivered (free!) the very next day!! Look forward to trying out the product soon. Thanks!

Mai - Adelaide, SA
Jan 21, 2015

Hi, Just letting you know the product arrived in good order. It was delivered quickly ,and we are very happy with it. Regards,

Glen - Wangi Wangi, NSW
Jan 23, 2015

Dear Erin, We are very happy with the 2 Coleman Low Sling Beach Chairs we purchased.  We used them last weekend and look forward to using them again this weekend. Thank you for your prompt service. Regards,

Wendy - Chipping Norton, NSW
Jan 25, 2015

Hard to find this tent, so bought two. Thanks for the fast service.

John - Arthurs Seat, VIC
Jan 26, 2015

Dear Snowys, Thanks for creating a great swag. I haven't tested it out in the great outdoors yet however I want to say that the mattress is delightful. Just what I need to get a good night sleep when gazing under the stars. Thanks again

Rachel - Willunga Hill, SA
Jan 26, 2015

As an Online shopping experience I would say that you would be very hard to top, was very happy with the purchase and speedy delivery. From now on you will be the go to store and will be highly recommend to others Cheers,

Barry - Mount Gambier, SA
Jan 27, 2015

Hi, We recently purchased a Coleman queen size bed and a re-chargeable air pump. It fits the bill exactly, and we actually get to take it camping this Friday. We ordered it on a Sunday afternoon and it was delivered to our doorstep by 7:30am Thursday morning. Only three working days from ordering to delivery, and we are in Sydney is fantastic! We would have no hesitation in recommending Snowys to anyone. Thanks again and look forward to our next purchase! Kind regards,

Ron - Kirawee, NSW
Jan 27, 2015

Hi guys, very happy with the arrival in very quick time of my recent order. Keep up the good work.  Cheers,

Ian - Eldorado, VIC
Jan 27, 2015

HI Erin. Today I received my Caribee Skymaster 45, as ordered. I am very satisfied with the time taken for the delivery, since I placed my order. With thanks,

Sue - Rathmines, NSW
Jan 28, 2015

Thanks a lot good product and fast delivery.

Eric - Long Jetty, NSW
Jan 29, 2015

Thank you for your prompt delivery of my order. I haven't opened it right out yet to check that all the bits and pieces are there. But as soon as I do I will get back to you. Once again thank you for your great customer service. Regards,

Keith - Greenwood, WA
Jan 29, 2015

Erin, yes very satisfied thanks.

Tony - Latrobe, NSW
Jan 29, 2015

Very happy with the service, product and prompt delivery! Thanks,

Jessica - Success, WA
Jan 30, 2015

Hi Snowys, Thank you for your quick attention to my order . We are very pleased with everything about this transaction and will be back in due course.Regards ,

James - Tea Gardens, NSW
Jan 30, 2015

Dear Team at Snowy’s. Back in September I contacted you about a sleeping bag and promptly ordered the Sea to Summit Trek 3. Not only was it the best price on the net – but the advice was good, the product was exceptional (it kept my normally frozen girlfriend in good spirits down to -7!) and to my great surprise arrived literally three days after I ordered it. I have since been carrying my receipt around in the car to remind me to contact, thank and compliment Snowy’s outdoor company for their great customer service. In late October we left for Tassie and completed the full length of the Overland – with no complaints– skipping the boat to enjoy more camp food. Cheers guys – the investment was well worth it considering the weather. Kind regards,

Lachlan - Wonthaggi, VIC
Jan 30, 2015

Just received our second order from Snowys and are most impressed! Both times Snowys has had just what I wanted and both times the service has been excellent. Easy to place an order and super fast delivery. Cheers,

Jenny - Asquith, NSW
Jan 30, 2015

Hi, I have previously bought a couple of things at Snowys, and previous orders have all been delivered quickly, product was what was ordered, and pricing was very acceptable for product. I ordered a camping table after hours on Friday 24 January and it arrived today, Friday 30 Jan.  Considering Monday 26th was a public holiday the delivery time was excellent. Snowys is easy to buy from, products are what they say they are, and delivery time very good. I would have no problem recommending Snowys to my  friends. Thank you,

Gail - Grovedale, VIC
Feb 02, 2015

Hi Lisa, We received the regulators today and I want to compliment Snowys for the way in which you responded to a warranty issue and the speed with which the spare parts were posted to me in Melbourne. We are always buying camping equipment and we will not hesitate to use your services again. Big thanks!

Rory - West Footscray, VIC
Feb 03, 2015

To date I have always been happy with Snowy's service. Cheers,

Rick - Safety Beach, NSW
Feb 03, 2015

Dear Customer Service Team. Just received my new Thermarest pillow from Snowys.  As usual it was delivered super fast and at a very competitive price.  Great that you do free delivery as many other online retailers sting you for a huge unnecessary delivery charge. Thanks,

Mary - Kurrajong, NSW
Feb 03, 2015

What great service, got it already, thank you so much. Regards,

Dave - Sailsbury Plain, SA
Feb 03, 2015

Hi There, just letting you know that I received the tent today. Very impressive since I only ordered it on Sunday. Have already set it up to try it out ready for camping this weekend. Thanks,

Michael - Hawthorn, VIC
Feb 04, 2015

Just letting you know that my Black Wolf tent arrived safely yesterday. Thank you for your prompt reply to my email and fast delivery (ordered Thursday - arrived Tuesday) to Humpty Doo, Darwin NT. The service was excellent. Will definitely use Snowy's again,

Jenny - Girraween, NT
Feb 04, 2015

Hi, You did well, the screen house has just arrived. I will make a couple of comments; not really a criticism, just observations. Hunter transport did well but their tracking feature is let down by the fact that you can see the date of various points when the item gets to the next stage of the journey but not the place? The screen house itself is great but let down by Oztent. It seems to come from a design by Clam Corporation in the US, gets made in China? and is marketed by three entities around the world; Clam and Leisure (someone) have videos on Youtube but Oztent does not. To me, that is a failure of marketing as their version is slightly different and seemingly lesser spec. It is also a disappointment to find that there are no pegs and lines to help hold the thing down in the wind, not even instruction on how to do it??? It may be the best but it is expensive and to have to pay extra for walls rankles a bit. I also feel the screen house could be improved by making the walls taller, rectangular rather than square, giving a lighter and airier feel without increasing the length of the packed item. I intend to make a shade cloth floor sheet which will help in putting up and packing the screen house, protecting the mesh from getting hooked on grass and twigs. Overall happy <p>*Thanks for the feedback Dusan, I can understand your frustration with the tracking feature offered by Hunter Express and will ensure your feedback reaches them. You have also made some valid points regarding the Oztent product, I will discuss your suggestions with our Oztrail representative. Your final statement "overall happy" leaves me understanding that despite the points you have raised, you are satisfied with the service we have provided you, and we thank you again for this valuable feedback. Dave - Snowys.</p>

Dusan - Farnborough, QLD
Feb 04, 2015

Hi Erin. Just letting you know that I've received my camping table and I'm very happy with it.  The delivery was fast and the service has been great. Thanks a lot. 

Mavis - Montrose, TAS
Feb 04, 2015

Hi all at Snowys, Just emailing to let you know that we are very happy with the service and the very prompt delivery of our air bed. We ordered on Monday and received it today (Wednesday). We would certainly order from you again should we need to. Thanks again,

Annette - Nambucca Heads, NSW
Feb 04, 2015

Hi there. The Roman Anytime Chair I ordered on-line on Sunday evening arrived this afternoon - thanks so much for the good service and quick delivery. Best wishes,

Gara - Sydney, NSW
Feb 04, 2015

Good Afternoon. Just wanted to let you know that we received our Oztent Gecko Stretcher today and we are very happy with it.   The service you provided was excellent. Many Thanks

Margaret - Dalby, QLD
Feb 05, 2015

Hi Erin, I recently purchased a Primus gas stove from Snowys. You included a slip welcoming feedback so here it is. I love shopping at Snowys. Until now it has been almost exclusively in store. However your free postage offer for online shopping is brilliant. The stove was already very competitively priced (your regular price beat BCF’s one day 20% off price) and considering I didn’t even have to use fuel or travel time the offer was irresistible. The stove arrived within 2 working days and was very well packed. Thanks for a great shopping experience. Kind regards,

Ian - Hyde Park, SA
Feb 06, 2015

Hi Lisa, Just a quick note to let you know the sleeping bag arrived today and the other two items yesterday so we're all set for us camping trip tomorrow.  Thanks for your help in facilitating the prompt delivery, it's much appreciated. I've been really impressed by the service I've received from the outset which has been great.  I'll definitely look to shop with you guys again as we continue to build up our camping supplies. Many thanks,

Janine - Newport, VIC
Feb 06, 2015

Hi there. Thanks for my package, literally 24hrs purchase to door, amazing. It arrived in great condition and George my online sales consultant was sensational, easy to deal with and speedy. After all the dramas and issues I'd had getting a pack this was amazing. Thanks George and thanks Snowys. I'm definitely a converted online buyer and a customer of yours moving forward. Kind Regards,

Stephen - Ascot Vale, VIC
Feb 07, 2015

Dear Snowys, (George) Just a heads up that the Oztrail Hiker 2 tent has arrived and all is good. We are extremely happy with the product and the great efficiency of buying this product from your firm via the online process. Keep up the great work..and we confirm we have no hesitation in buying other products from Snowys (and probably will) and recommending your firm to all our camping friends and family. Cheers and all the best,

Ivan - Thornleigh, NSW
Feb 08, 2015

Hi, So impressed!  We order a massive tent weighing 76kg and not only was the price $679 cheaper than the Oztrail retail price on their website, delivery was also free all the way to Tassie. And the tent was delivered in under a week from the order date. Very impressed and extremely grateful.

Sally - Howden, TAS
Feb 09, 2015

Hi George. On the two recent occasions that I have used your online service I have found it to be excellent with very prompt delivery. Thanks,

Ian - Craigmore, SA
Feb 10, 2015

Thanks for the great service and great price. I was worried the dehydrated meals I ordered would be approaching their expiry date (I intend to keep them long term) but was pleasantly reassured and satisfied to find they had years to go. Thanks heaps for the professional service!

Shannan - Albion Park, NSW
Feb 10, 2015

Hi, In regards to our order for a camelbak chute water bottle, I am really impressed with the product, customer service and delivery.  Will be purchasing again from Snowys in the future! Keep up the great work! Thanks! Regards,

Shalini - Sydney Olympic Park, NSW
Feb 11, 2015

Hello George, I recently purchased a gazebo tent, lantern and gas burner from your store. These items were delivered yesterday and all are in good order. Thanks for your helpful service here and I will be purchasing other items from your store soon. Kind regards and cheers,

Ted - Dugandan, QLD
Feb 11, 2015

Very happy with the fast supply and delivery of my thermal cooker bag. Quality is great and your service fantastic.  Thanks so much.

Elizabeth - St Andrews, NSW
Feb 13, 2015

G’day George & team, I received the Kamp-Rite Tent Cot today, which was awesome timing as it is the first day of my holidays – (the box had a puncture-hole, but the tent doesn’t appear damaged). Just to pass on some feedback: I was very happy with the service and I will recommend Snowys to my mates. The test for the tent should come next week as I head off for a 5 day trip through Tassie’s Central Highlands down to the South-West lakes of Gordon & Pedder. Regards,

Andrew - Devonport, TAS
Feb 15, 2015

Hi Just saying thanks for your speedy delivery of the tent I ordered the other day (an Oztent Malamoo 3 person).  Arrived within a few days of ordering and all in good nick. Looking forward to using it next weekend. Wasn't certain that it would arrive in time for that but clearly had nothing to worry about!  Will certainly keep you in mind next time I need any camping gear. Cheers,

Sean - Waramanga, ACT
Feb 16, 2015

Hi Lisa, Just arrived , great service!! Can see me getting more stuff from you in the future. Many thanks,

Peter - Elanora, QLD
Feb 16, 2015

Hi Callum. One Happy Customer.  Thank You for such prompt efficient service in sending the Oztent Panels. The customer service when I ordered these panels was so helpful. Thank You to all, I will be glad to sing your praises for great service and prices. Thank You,

Alma - Port Lincoln, SA
Feb 16, 2015

Hi, I recently purchased 2 outdoor chairs from you guys. I live in Darwin, where things are often more expensive, and the range minimal to say the least. So when an Adelaide friend introduced me to Snowys and free freight, I jumped at it and am impressed to say the least! Thanks so much, and we will surely recommend and continue to use you for all our outdoor needs. Cheers,

Lachy and Anny - Stuart Park, NT
Feb 17, 2015

Hi, You asked me to let you know how you did with my order and delivery. Service was excellent, very prompt and got a great price for the item I ordered. Thank you. Regards,

Janine - Camden Park, SA
Feb 17, 2015

Dear Snowys Today I received the walking pole I ordered last Thursday. Very impressive service! The Leki pole exactly matches (except for lock colour) a pole I bought in England two years ago. Deciding recently that a planned hike in New Zealand might require two poles, I attempted to buy a match at several retail stores here in Melbourne. Some didn’t stock Leki and those that did only sold them in pairs. These paired poles didn’t have the long handle I prefer & few had the speed lock mechanism. So – thank you very much. Great product range, great speed of delivery and a great price. Kind regards,

Gaye - Wantirna South, VIC
Feb 17, 2015

Hi Snowys. Absolutely impressed with your quality of service.  Ordered chairs on Monday morning and received in Sydney before lunch Thursday.  Query on delivery answered by telephone call only hours after order was placed.  As for your prices, I bought 3 chairs for the price of 2 on other sites. Have already recommended you to friends and will be more than happy to use your site in the future. Thanks Snowys.

Kerry - Gymea, NSW
Feb 17, 2015

Thank you so much it was a pleasure dealing with you your service and price are second to none.

Tony - Loch, VIC
Feb 18, 2015

Hi, received my backpacking food today & all is Good. Thanks for the excellent service. Regards,

Wayne - Stawell, VIC
Feb 19, 2015

Hi George, Thanks for the opportunity to supply feedback on our recent transaction with Snowys.  We purchased a Black Wolf Double Mega deluxe self inflating mattress that was shipped to our home address in Toowoomba free of charge. Your offer was the best in the country and even giving our local outdoor stores an opportunity to keep the business local, your pricing structure knocked the socks off the others. Delighted with the service and although the packaging was slightly damaged in transit, the contents appear to be just fine. As it happened, while the goods were being shipped to us, we were on our way to Adelaide but elected to take advantage of the free shipping offer with concerns re-size of the package considering flight luggage restrictions etc. but I’m inclined to think this wouldn’t have been an issue anyway.  We encouraged our son to purchase a large family tent and accessories from your store while we were in Adelaide and we were induced to drop a few more dollars into your coffers as well during our visit!  Incidentally, we met Dave while in the store and a more knowledgeable and pleasant individual would be hard to find. Cheers. Keep up the good work.

Brian - Mt Lofty, QLD
Feb 19, 2015

Toward the end of 2014 I went to the caravan and camping show in Adelaide. I was looking for a new tent as I was having trouble lifting my Oz tent on the roof of my 4x4. I noticed that the Snowys camping store stand had the Black Wolf turbo tent erected. I spoke with the sales staff about the tent, I found them all to be really friendly and polite and extremely knowledgeable about their products. I ended up buying the Turbo lite240 tent and the front panel and 2 deluxe side panels.

On the Australia day week-end in 2015 I went to Newcastle to see my son. The weather for the first few days was fine but then it changed, we had thunder and lightning and heavy rain. But I was warm and dry in my turbo tent, not a drop of rain got in.

So I would like to thank all the staff at Snowys for helping me so much. I would also like to thank the makers of the Black Wolf Turbo tent for making such a good product.

Yours thankfully,

Brian - Adelaide, SA
Feb 20, 2015

Hi there Erin, Just a quick note to let you know my lantern arrived OK yesterday, and I'm more than pleased with it.  I'd also like to thank you guys for enabling a smooth and simple transaction, and a speedy and safe delivery. Will hope to deal with Snowys again! Kind regards,

Geoff - Yarram, VIC
Feb 20, 2015

Hi there. to the cast and crew at Snowy's I thought the service was fantastic. You kept me informed of what was going on and answered any questions I had. You let me know when you'd sent my Bladerunner bags and surprise surprise I got them the next day! This blew me away considering it had to come from SA to Melbourne. Thanks for the great service. I'll shop with you again.

Gary - Boronia, VIC
Feb 20, 2015

Hi, just want to say thank you, I have received my tent and am very happy. You were prompt with your delivery and the tracking details were great. Regards,

Cathy - Carlingford, NSW
Feb 23, 2015

Thank you for your great friendly service and fast delivery. I received my aero bed before 9am this morning. Haven't tried it yet, but I am sure it will be very useful. Thanks again.

Helen - Mount Ousley, NSW
Feb 23, 2015

Hi Lisa. Thanks once again for the brilliant service from Snowys online. This is our second order on line and both have been a fantastic service: Prompt, hassle free and fast. We would recommend this method to anyone. Cheers.

Deb - Goolwa, SA
Feb 24, 2015

Thank you this arrived yesterday - hand delivered to my office - very professional. I've left you a google review. Well done.

Jeff - Derrimut, VIC
Feb 24, 2015

Hi. I recently bought two lots of goods from your website, for my upcoming hiking trip.  At both times, you have completely exceeded my expectation. The online store itself was easy to navigate, with a great selection of products.  And your delivery service was simply amazing.  I ordered my stuff on the weekend, and they were delivered within 2 business days - something that I've never experienced with any online purchases. I will certainly recommend your store to my friends and family.  And most of all, I will be coming back to your store... Thanks,

Kin - Doncaster East, VIC
Feb 25, 2015

Hi Erin. Just had my first cup of coffee in my new percolator terrific. Can't wait to go camping. Great service. Thank you.

Sandee - Jimboomba, QLD
Feb 25, 2015

Hi just going through some files and noticed the note that came with your tax invoice re my order 267141  Feb this year where you asked for feedback (Erin). If I was asked to rate Snowys from 1 to 10 I would give an 11. The price was the most competitive I could find in Australia, your email tracking system was the best and it arrived in Bundaberg in a very short time. What more can I say. Kind regards,

John - Walkervale, QLD
Feb 26, 2015

To Erin, I would like to say thank you.  Today I had received my order, which I had ordered online, (food packages for hiking), and the parcel was delivered in a timely manner. Considering we live in a rural area, parcels can take up to 10 days to be delivered, your delivery service has only taken 4 days. As this is for my son whom is with the Scouts of Victoria, and will be undertaking a 3 day hike soon. I have passed on the great service of your company and the fantastic pricing to other members and families of the scout group,  to order through Snowys.com.au. Best regards,

Nina - Horsham, VIC
Feb 26, 2015

Hello everyone at Snowys, Just wanted to thank you all for the very friendly and great customer service that you provide - I placed an order for a new tent and other items and they arrived just two days later. Well done, you certainly exceeded my expectations.

Renato - Greensborough, VIC
Feb 26, 2015

Hi George, Just like to thanks Snowys for amazing service. Only ordered our tent on Tuesday and it arrived in regional Vic at 1:30 today!! Unreal!! Didn't think we'd have it in time for camping thus weekend. Now the kids are frothing!!  Cheers!

Scotty - Mount Martha, VIC
Feb 26, 2015

Dear Snowys Team, Thank You so much for your efficient, excellent service in  processing and sending out my order. My order arrived within two days, I was both excited and amazed to receive it so quickly , please pass on my congratulations to all the Team involved not forgetting your marvellous couriers. I am absolutely thrilled with my purchases and recommended you to a friend who purchased a headlamp. My Sincere Thanks Once Again.

Marlene - Mildura, VIC
Feb 27, 2015

Hi Erin, I received my awning shade today 27/02/2015 and am very pleased with the item and the promptness of delivery. I will definitely tell others of your service. Thank You very much.

Gary - Mackay, QLD
Mar 02, 2015

Hi guys. Recently bought a jet tent bunker from you.  I bought and paid via internet on a Thursday after hours and it arrived in Melbourne lunchtime the following Monday (today).  To say I am delighted is an understatement. Thankyou for such speedy professional service.  I'm sure I will be shopping with you again in the future.  Cheers guys.

Michael - Burnside, VIC
Mar 02, 2015

Just wanted to let you know that I'm very pleased indeed with the item that just arrived, with the "best price going", with the free shipping-WOW-& EXC packaging, with the fast delivery and with your friendly and personalised note that was included in my parcel. Far outweighed the morons here in Tas who are still in the dark ages and who think that because of the distances that they have us over a barrel. Your price was waaaay lower than theirs to begin with and they refused to do better - even when told of the deal I could get with you guys!! Won't give them any more chances - you're my main port of call now & I'm good-mouthing you to everyone I know - more business coming your way, definitely!!!!!! Most impressed...... many thanks indeed for providing a top-notch AAA+++ service.

Nicola - Montrose, TAS
Mar 02, 2015

Hello, I have received my order well packed and very promptly, thank you for the excellent service. Regards,

Tammy - Minto, NSW
Mar 03, 2015

Greetings. The bag arrived yesterday in good order and condition.  I am very impressed with your efficiency. Many thanks and best wishes,

Andrew - Launceston, TAS
Mar 04, 2015

Hi guys....I'm most impressed!! I ordered an Aerobed mattress via web-site at 10am on Monday -- and it's just been delivered to me at home in Northern Beaches area of  Sydney at 2:15pm on Wednesday.  That's 52 hours from SHOP in Adelaide to DROP in suburban Sydney. Well done & thanks !!!! PS: My grandson will sleep-test it this coming weekend :-)

Richard - Belrose, NSW
Mar 04, 2015

Just wanted to say Hi and Thankyou for the Great customer service from Lisa who promptly replied to my ?? Thankyou So much for delivering our new Oztrail 4wd Leisure Mat so quickly!! Fantastic service and Great prices,will defo look on your website first in future for anything camping related-Awesome :) Cheers Kind Regards

Clare - Aldinga Beach, SA
Mar 05, 2015

Just letting you know how you did- Wonderfully! Thankyou, we would love to shop with you again.

Kate - Castle Hill, NSW
Mar 05, 2015

Hello. Thanks very much for your excellent service and very fast delivery. Will be using you again and recommending to friends.

Rob - Pascoe Vale, VIC
Mar 06, 2015

Hi just received my order today and I would like to thankyou for your excellent prompt service. I am also very happy with the product ordered and would have no hesitation in recommending your business to anyone. Regards

Ray - Glen Waverley, VIC
Mar 06, 2015

Can't believe how quick that was!! Thanks!!

Barry - Melbourne East, VIC
Mar 06, 2015

Hi George, Just a note of thanks for the wonderful service we received in the delivery of a camping chair.  We only placed the order on Wednesday night and the chair arrived in A1 condition on Friday afternoon. We will definitely let our friends know of the service you provide. Many thanks,

Joyce - Hamilton, VIC
Mar 07, 2015

Dear George, our order arrived promptly and in good condition. Sincere thanks for your excellent service and congeniality. Be assured we will 'start and finish' at Snowys whenever we are able. Best wishes,

Ralph - Port Lincoln, SA
Mar 07, 2015

You guys were great. This tent was the cheapest on the internet and had fast delivery.

Robert - Abbotsbury, NSW
Mar 09, 2015

Many thanks, have received your parcel late this afternoon. I hope to have the pleasure of using it in the near future. Cheers,

Anne - Buderim, QLD
Mar 09, 2015

Dear team, My Oxtent rv2 arrived with 3 days of ordering. Very prompt. Much appreciated. Regards,

Sally - Cook, ACT
Mar 09, 2015

Hi there, I recently purchased a Darche Cold Mountain sleeping bag. As I reside in Victoria, and it was a gift, I spoke with a male (unfortunately can't remember the name) who was extremely helpful in advising of shipping duration etc. Purchase was completely no hassle, and I would definitely recommend Snowys to family and friends for the great customer service and competitive prices.

Lisa - Lalor, VIC
Mar 09, 2015

Thanks Snowys, great branded products, fabulous prices and even quicker delivery. Highly recommended seller. Thanks again. 

Karen - Raymond Terrace, NSW
Mar 10, 2015

Thank you so much for the service in completing our order. You have totally exceeded my expectations of service and value for money.  We searched so many retailers for the backpack we needed to meet our requirements for an upcoming trip to Gallipoli for the 2015 centenary.  Once we found the make, model and size we desired we struggled to find a retailer who could give us the colour choice we desired.  Your staff member, George, was incredible with his willingness to help and ensure we got what we wanted, going above and beyond our expectations.  The colour we wanted was not listed on your site so we called to check what was possible as the item was listed on the wholesale suppliers website in our chosen colour.  He checked the warehouse stock and assured me that if we placed the order for a slightly different colour, he would pack and despatch the ones we wanted, explaining it was old stock and he would get it from the wholesaler if necessary.  He noted our names so he could find the order when it came through on his packing list. Your price was competitive also, however, after this experience I would always now check your store first for our needs.  In addition, I love the inclusion of a travellers check list with the order!  It is a perfect gesture of thoughtful, quality service, something that is sorely missing in the retail world today.

Julie - Warana, QLD
Mar 11, 2015

Hi George, Chairs arrived safely this morning as tracked. Extremely satisfied with service and quality. Thank you.

Ray - Mowbray, TAS
Mar 11, 2015

The products that they sell are the cheapest online I could find. Also their deliveries were fast as well. A very satified customer. 

Jason - Parkwood, SA
Mar 12, 2015

Hi there, Further to a recent order I placed with you for an Outdoor Connection Outhouse. I would like to advise that I was very happy with the fantastic customer service and arrival time of my order. I have no hesitation in recommending you or using your services again. Kind regards,

Judy - Camden South, NSW
Mar 12, 2015

My Primus has arrived safely. I can only commend you on your excellent service. We will certainly buy from you again. Regards and thanks.

Bill - Templestowe, VIC
Mar 12, 2015

It was a pleasure to deal with a company which provides accurate and prompt service, throughout the whole purchase process I was kept informed by email constantly giving me confidence and reassure I had chosen a professional to buy from. I would highly recommend buying from Snowys Outdoors . 

Patrick - Halls Head, WA
Mar 13, 2015

Hi, I recently purchased a foldable camp stretcher from your website and found the total experience fantastic. The staff I spoke before ordering on the web were very helpful with advice and everything proved to be reliable. I'll definitely use your services again for future purchases. Kind regards,

Simon - Canterbury, VIC
Mar 13, 2015

Hi Mark, Just a quick thank you for the excellent service in supplying my Companion single burner cooker this week. As usual your service was quick and efficient. (Just a little bit of info for you, the blurb on your web page re the stove states that the required hose and regulator is not included with the stove but it is actually part of the package) Thanks for your help, Kind regards,

Neil - Orbost, VIC
Mar 13, 2015

Hi there, I just wanted to say how excellent your service was for my purchase of an Oztent RV3 tent. Your online ordering was easy and fast and when I emailed a question to your sales team I received a quick and friendly response. Tent arrived by courier within 4 days with free postage AND was $230 cheaper than your competitor’s prices. Very happy and I am about to make a further purchase! Who needs EBay! Kind regards, 

Bruce - Murray Bridge, SA
Mar 15, 2015

We purchased a Jumbo sun lounge in late Jan. this year. Just letting you know we were delighted with the service and the product. Many thanks.

Ken & Pamela - Forest Hill, QLD
Mar 15, 2015

Hi Snowy’s, I recently purchased a Malamoo 3 sec tent from your company, just saying great tent and fantastic service from Snowys. I have already recommended your company to a friend who is looking into purchasing a new tent. Thanks,

Garry - Coffs Harbour, NSW
Mar 16, 2015

Hi Rob, Just wanted to let you know that my new backpack arrived today and I couldn’t be happier. I am very impressed that you guys got it to Armidale in 4 working days from Adelaide! In fact, I’m impressed with everything about Snowys. Your website is one of the best set-ups for an online store that I’ve used, your customer service was great,  you beat the next-best price for the identical product by more than 10%, and I got free delivery! What’s not to love. Thanks very much. I’ll be back!

Jacqueline - Armidale, NSW
Mar 16, 2015

Hi, We ordered an Caribee Screen beach UV Guardian Blue. It only took three days to arrive at our door. Much to our pleasant surprise. We were prepared to go to the beach in the afternoon that day and mentally expecting we would not have the beach screen arriving in time. What a good timing it arrived 10 am that day! Well done, Snowy's and your chosen courier. Cheers,

Wilfred - Mitcham, VIC
Mar 17, 2015

Hi there, Just wanted to leave some feedback on how great I think your website is and how well priced your items are especially in comparison to your competitors. I have been looking for certain items online and I store for weeks now and somehow only stumbled across your website today. Wish I had earlier as it would have saved me a lot of time. Free shipping is great too - especially to WA where most of the other sites charge. Will definitely be recommending your site to others. Thanks! 

Sue - WA
Mar 17, 2015

A nice Easter treat:  Ordered a big tent (Coleman Montana, 34kg) online at 10:00pm.  Nice streamlined checkout system with good payment options. The tent was delivered to my door at 1:30pm the next day — only 15.5 hours later. The icing on the cake? It was on sale so I saved $375 (36%) and paid $0 for shipping.  Online shopping can't get much better than this.  Well done and keep it up!

Tim - Sailsbury, SA
Mar 17, 2015

Hi, I would like to provide some feedback on my purchasing. I have been an an internet shopper for 10 years and have never experienced such a great purchasing experience as with Snowy's. The blog on sleeping bag temperatures was very informative and won you my business. Your price was also very competitive. The item was out of stock with an estimated arrival date. I called to confirm the date. Got onto a helpful person straight away, they gave me the same info as the website - fantastic! I ordered - no issues. A few days before the due date I received an informative honest email explaining the delays from the supplier and the new delivery date. On the new delivery date I received a call confirming that it had arrived and to confirm 'leave at door'. I explained that I was hoping to use the sleeping bag on the weekend and the person offered a different, faster shipping method to get the bag to me at no extra cost. Fantastic! I have more bags to buy so if I am happy with the bag itself will be ordering more from Snowy's. It was a pleasure to deal with you at every step of the purchase, and I will be telling as many people as possible to buy from you. Please feel free to use this testimonial.

Sarah - Ballarat, VIC
Mar 18, 2015

Customer Service Manager. I wish to advise that on the occasions I purchased items, I have found the service provided by Snowys to be very efficient and reliable. 

Brian - Kilsyth, VIC
Mar 18, 2015

Hi, Great job with order. Excellent price and website easy to use. Got sick of high prices and running around to BCF etc. only to find no stock or way overpriced. I will shop again. There was only one small problem, the tracking was a bit sketchy once in the Newcastle area. I live in a rural area and if I know a delivery is coming i will arrange someone to be home to collect. Cheers,

Dave - Medowie, NSW
Mar 19, 2015

Mornin, Just a note to say thanks for the great service. I ordered a 1 man hiking tent and a McKinley back pack and it was here within the week. I’ll be back.  Regds.

Clyde - Longreach, QLD
Mar 19, 2015

Dear SNOWYS, I received my orders today, thank you so much. Excellent services by SNOWYS's Customer Service team, Weldone. Thank you for the support and services. Regards,

Tom - Craigeburn, VIC
Mar 19, 2015

Hi, You've asked for feedback regarding my purchase. I would like to say I have been very happy with the service in all regards. While waiting for stock to arrive, (you had run out of the particular sleeping bag I had ordered), I was kept in the picture at every turn. to the point where I even had a call making sure I wasn't away on holiday when the bag arrived. Thanks for everything.

Catherine - Iluka, WA
Mar 21, 2015

Wow thank you so much, I received an email on Thur advising me that you were waiting for more stock, so i was hoping my order would get del by Easter, on Sat morning my neighbour brought it over it came on Fri afternoon, & was left next door as advised I was shocked, thank you for your prompt del as this is the first time I have ordered of Snowys but it won’t be the last,  even though I paid  Anaconda had the same unit for $5 cheaper but I could only buy online which meant $10 del fee, ordering from you  I still  saved by not having to pay for del, wish you all a happy Easter, Regards from

Rozz & family - Plympton, SA
Mar 21, 2015

Dear Snowys, You delivered as promised. I would like to take time out to say Thank you so much for not letting me down and for the update emails. I will recommend you to all my camping enthusiasts that I know. Thank you once again.

Emmanuel - Botany, NSW
Mar 23, 2015

Just received our new chair. Great service, great price. Look forward to dealing with you again. Regards,

Peter - Yeppoon, QLD
Mar 23, 2015

Hi, Just wanted to say thanks for your awesome service. I received my new tent today, quicker than expected. Look forward to my next purchase! Kind regards,

Troy - Kurri Kurri, NSW
Mar 23, 2015

Hi George. Thanks for the good products, fast service, and great price! Cheers,

Dave - Kellyville Ridge, NSW
Mar 23, 2015

Dear George, We would like to thank you for your fantastic service in delivering our order in such a quick manner. Ordered last Thursday pm arrived Monday 11am 125km east of Melbourne. We would highly recommend your company to our friends, Thanks again

Gary & Jan - Trafalgar, VIC
Mar 23, 2015

Hi, I received my order of Oztrail Compact Gazebo last week. Wonderful service, delivered on time. Thank you.

Anne - Sutton, NSW
Mar 23, 2015

Hi Snowys, Just wanted to thank you for your brilliant customer service; I received my Oztent Gecko Stretcher in record time! Lots of other businesses should take a leaf out of your book, well done. Many thanks,

Jane - Pascoe Vale, VIC
Mar 23, 2015

Hello George, We received our Black Wolf Turbo 240 in 4 days Adelaide to Hobart. Terrific turnaround, thanks to Snowys and Fastway. Tent erected and tested, we are now planning shake down trips before setting off on a long trip. Thanks again for quick and efficient service... and a great price. Regards,

John - Taroona, TAS
Mar 24, 2015

George, Thank you so much for your prompt service with delivery of my new sleeping bag.  It arrived in Queensland today, it is still over 30 degrees here today so I shall have to wait to try it out but it looks fantastic and is just what I wanted. Thank you for your excellent service.  I shall have no hesitation in recommending Snowys to my friends and colleagues. Regards,

Cheryl - Towoomba, QLD
Mar 24, 2014

Hello I recently purchased a Coleman tent from you using the online service. I am very happy with the prompt delivery and the email updates leading up to delivery a good service thank you,

David - Tanunda, SA
Mar 25, 2015

Hi Guys, Delivery arrived all in great nic. Thanks heaps. Regards,

John - Wodonga, VIC
Mar 25, 2015

Thanks for prompt and very well priced product, keep it up, pleasure doing business with you and thanks for your list of products. I know most products are manufactured in China your products fall in the same group but to have it delivered in real time and not one month after purchase is a plus.

Kaz - Aireys Inlet, VIC
Mar 25, 2015

Hi, Just a quick note to say thank you! We were very impressed with your speed of delivery and easy to use website.  Your prices are extremely competitive too. As it happened, we tested our new tent over the weekend and it absolutely poured with rain!  At least it was a good test.  The tent seems to be great quality, well designed and made and quick and easy to put up. We were happily warm and dry with loads of space – us, 3 kids, all the gear and even the dog fitted in easily. Thanks again,

Georgina - Castle Cove, NSW
Mar 26, 2015

Hi. Our order arrived yesterday on time and in good condition. Great doing business with you. 

Brian - Shoalhaven Heads, NSW
Mar 27, 2015

Hi, I just received my ice box. Very prompt delivery, everything was fine. Thanks,

David - Brooklyn, VIC
Mar 30, 2015

Hi, Thank you so much for your quick excellent service. We ordered  a Malamoo Mega Pop up tent on a Sunday evening online and it arrived on our door step Wednesday morning. The courier even called us to let us know it had arrived. Fantastic service and we will be sure to recommend you to others and use your service again! Very happy customer!!!:-),

Katherine - Eliminyt, VIC
Mar 30, 2015

To Snowys camping supplies, A very huge thank you to Ben for helping me out and making sure I had my two wonderful Coleman recliner chairs for the weekend, very, very greatly appreciated. The chairs are great quality and are very comfortable. Thank you very much for your help once again it was greatly appreciated. Regards,

Margaret - Mannum, SA
Mar 31, 2015

Good Morning. You asked for feedback so I thought I would oblige. I received my order quickly and it was delivered as instructed so all good thanks. Also I was impressed with the product.

Deb - Winston Hills, NSW
Mar 31, 2015

Hi Rob, My parcel arrived today and I am very impressed. It's the first time I've purchased from you and will definitely be doing so again! You sent it on the same day as I ordered it and it arrived in 2 working days (much faster than expected) The delivery driver was also lovely. I phoned your store with a question I had on Friday and the staff member (His name is Sam) was very polite and answered my question without hesitation and offered further help if I needed it. Very impressed new customer. Thank you,

Nicole - Albury, NSW
Mar 31, 2015

Hi Lisa, Received my order thank you and wow what a fantastic service. From an email on the weekend to your snap response on Monday, phone order on Tuesday, and goods received on the Thursday. Very impressive :-) So thanks to all the staff at Snowys. You have won me as a customer. Many thanks, (PS I love the super comfy Exped megamat.)

Priscilla - Cheltenham, VIC
Mar 31, 2015

Hi George, Joanna and I are very impressed with both your product and delivery service, we were notified this morning and Joanna drove into Capel to pick it up. Not a criticism, just a comment as we are gray nomads we have had to put a thicker mattress in which of course we will fold separate from your product. Cheers,

Rex & Joanna - Capel, WA
Apr 01, 2015

Hi Erin, I received my two OzTrail camp oven bags today , very well packed and very quick delivery, a happy customer, Thanks. Cheers,

Andy - Roxby Downs, SA
Apr 01, 2015

Hello George, Could not find these chairs at any of the well known camping stores in Melbourne. Ordered on line from Snowys & had them at our front door 2 days later. Excellent service. Thank you.

Kim - Camberwell, VIC
Apr 02, 2015

Hi Service Team, great service. Order Monday, received Thursday. Chair assembled and ready for a relaxing beer come sundown. Many thanks for your prompt action to my order. Regards,

Paul - Merriwa, NSW
Apr 02, 2015

Hi George: Order arrived safely last week. Great service (and products) which was very much appreciated. Kindest regards,

Ray - Artarmon, NSW
Apr 02, 2015

G'day George. Feedback - a pleasure to report back that your service was better than good - it was excellent and the staff I spoke with so pleasant and very competent. Congratulations and many thanks.

Barry - Carine, WA
Apr 05, 2015

Very efficient! Thank you, will shop with you again.

Susan - Ringwood East, VIC
Apr 05, 2015

Very efficient! Thank you, will shop with you again.

Doug and Heather - Morphett Vale, SA
Apr 07, 2015

Hi there, I just wanted to provide you with some positive feedback, thanks again to everyone at Snowys for providing great customer service!! We are so impressed with Snowys and your website will always be our place to shop for camping gear now. Our order was packed, shipped and delivered to country NSW in record time. We didn’t expect to receive our delivery in time for Easter but it arrived in record time. Your prices seem to be unbeatable and we appreciate your honest approach to business. It’s great to see a camping store have a sale before Easter so customers can enjoy what we all love to do – go camping with great gear.  We noticed some big stores announced their sales on Easter Saturday, disappointing for those that had just parted with their hard earned dollars to buy what they could afford. We’re now doing what every business hopes their customers will do - telling all our friends to shop at Snowys too!

Jen and Mick - West Kempsey, NSW
Apr 08, 2015

Received my online order today. Very fast service. Best online price and free post as well - excellent. Have bookmarked your website. Cheers,

Brian - Wynn Vale, SA
Apr 08, 2015

Hi, I purchased a blow-up mattress from you a few months ago and wanted to thank you for the outstanding customer service I received. I live in Melbourne and ordered the mattress on-line at around 1pm.  I received a confirmation email at approx. 3pm that day, thanking me for placing the order and advising me that my mattress had been packed and sent by courier. The very next day at around 11am, the courier was knocking on my door!!! I have never received such prompt, polite service from an in-store purchase...let alone an on-line one!!  I don't typically purchase a lot of camping style products, but let me tell you...if I EVER needed anything that your store carries, I would not hesitate to contact you again. I have already and will continue to gladly rave about your amazing service to all my family and friends. I wish you all the success in the world for a continuing successful business, I unfortunately know of too many other companies who could take more than a leaf out of your book.

Alison - Altona, VIC
Apr 09, 2015

Hi. Just to say thanks, we are very happy with the tent-cot and the service we received from Snowys. Everyone that has seen it thinks it is a great idea and product.

Joanna - Capel, WA
Apr 09, 2015

Dear George, I'm delighted to say that your service was excellent.  My order arrived very promptly and well packed.  The delivery man was good - he even rang the door bell to see if anyone was at home.  Free delivery was appreciated. Thanks.  I would not hesitate to recommend your company. Regards,

Kay - Mount Barker, SA
Apr 09, 2015

Hi Mark, What can I say? Excellent price, excellent service, bomb proof packaging and quick delivery!! Cheers,

Irvin - Belair, SA
Apr 10, 2015

Cheers Guys received this today, great service will do more business in the future I am sure....Rgds,

Ian - Pakenham, VIC
Apr 10, 2015

Received my order today. Thankyou for your prompt Service, fantastic price and will give great feedback on my face book too !! Hopefully more comfort for our camping in the future !!! Best Regards,

Christine - Eltham, VIC
Apr 10, 2015

Hi Mark. Thanks for the very prompt mail order service, it’s just as good as your in store service, why would anyone want to go anywhere else, you are the best. Regards,

Wren - Penneshaw, SA
Apr 10, 2015

Just to let you know, you have done a good job, pleased with the bed and mattress, thanks a lot. 

Kevin - Edmonton, QLD
Apr 10, 2015

Dear George, My parcel of 3 sides for a small gazebo arrived this morning and I am delighted.  That was incredibly speedy delivery.  So I put the whole thing up this arvo and found that, although a different brand from my gazebo, the walls fit perfectly.  How good is that? And the price? About 20% cheaper than anything else I could find on the web.  So as I say, I'm delighted. Many thanks,

Jenny - Camberwell, VIC
Apr 11, 2015

Hi Mark, Received my Oztent King Goanna Stretcher in perfect order and in 4 days (outback NSW). Excellent communication, helpful service, prompt call back re check delivery in my area. Stretcher is easy to setup and looks good. Many thanks,

Sue - Goodooga, NSW
Apr 11, 2015

GOOD PRODUCT,COMPETITIVE PRICE,SPEEDY DELIVERY ,WHAT MORE COULD YOU ASK. REGARDS,

Jim - Boolarra, VIC
Apr 13, 2015

Hello … just received my king goanna stretcher all the way to Maryborough Qld … mate, great price, great service, polite, speedy and efficient.   Many thanks … I will continue to spread the word about how good it all is at Snowys camping …..

Jeffrey - Dundathu, QLD
Apr 14, 2015

Thanks for the quick and efficient delivery of the Oztent deluxe peaked side panels. Great service. Regards,

John - Melbourne, VIC
Apr 14, 2015

Hello, I just wanted to send you a quick email to thank you for your amazing service. I placed an order yesterday online for some OzTrail Base Pods and I have received them earlier this morning.  Not only did you provide next day delivery but it was free too!!  Thank you for your excellent service and I will definitely be recommending you to all my friends. Kindest regards ,

Julie - Morphett Vale, SA
Apr 15, 2015

Hi Callum, our stove arrived yesterday and we were thrilled. The delivery was very fast and it was beautifully packaged so it has arrived in perfect condition. I have posted a review on FB for you. Thank You,

Suzanne - Toongabbie, NSW
Apr 15, 2015

I recently ordered a Primus high output camping stove. Delivery was quick and well packed. Thanks for the prompt service. Very easy website to navigate and order. Price was great and product looks good. I am looking forward to using the stove. Regards,

Kelwyn - Melville, WA
Apr 15, 2015

Hi Snowy's team, I'm writing to thank you for your great service and fast delivery of my order #25798 before Easter.  The Oztent products are terrific and I'm very happy with the purchase.  We have had several discussions around the campfire about the most comfortable camp chair, and the Goanna and King Goanna are by far the best on the market.  It was such an easy process to order from you - we will definitely be back for more in the future. Many thanks,

Sophie - North Geelong, VIC
Apr 15, 2015

Thank you for your excellent service and unbelievable price. My parcel arrived promptly. It is good to know there is still a company out there that provides the kind of service you thought no longer existed.

Ken - Port Macquarie, NSW
Apr 15, 2015

Hi George, Just wanted to thank-you very much for the great service in purchasing from Snowys! My backpack arrived quickly and was packed in such a safe manner. I was very impressed and will definitely purchase from you in the future and recommend you to others. I also was very pleased with the note asking for my feedback. You obviously care about your customers. Good work! Kind Regards. 

Sandra - Greensborough, VIC
Apr 15, 2015

Good morning. Just writing to let you know the service was quick and easy and very efficient delivery. Thank you a lot.

Maxine - Mowbray, TAS
Apr 16, 2015

Hi guys, I received the tent today . It was wrapped & packaged well, the tent arrived when your email said it would. I am very happy to have done business with you. I happily would trade with your company again.

Keith - Kilaben Bay, NSW
Apr 17, 2015

Hi Callum, Received my order, very happy with the service at Snowys. Have a good weekend.

Lisa - Leopold, VIC
Apr 17, 2015

Dear guys, Thank you for the best price around, and for the FREE delivery. Jack will be looking forward to lots of wonderful camping adventures in his new sleeping bag. Thanks and regards, 

Ali - Leura, NSW
Apr 17, 2015

Hi there Erin, Thank you very much for our new Coleman chairs. We are very happy with the 2 chairs. When we need something else, we will definitely look you up. Excellent.  Delivery was great as well. All Good. Thank you.

Stephen & Lancia - Aroona, QLD
Apr 20, 2015

Just a short note to say thank you for your very prompt service. I am very pleased with your prompt delivery of both my orders. Thank you again.

Darrell - Raymond Terrace, NSW
Apr 20, 2015

I ordered a drink bottle last week and i was pleasantly surprised at how fast it arrived. 2 days after placing the order! I have never heard of Snowys before but I was comparing prices online and you had the best price so I thought I'd give it a go. You also had free shipping which is always a plus when making an online order for me. I will definitely be recommending Snowys to my family and friends and it will be the first place i check when buying again. Thanks for keeping the prices great!

Steph - Sheidow Park, SA
Apr 20, 2015

Hi guys, I recently purchased a Black Wolf Dragonfly hike tent from you guys and it was suggested that I provide feedback, be it good or bad. I'd definitely like to provide good feedback, because not only am I continually impressed by the product pricing you guys offer (particularly on Black Wolf gear), but I was very happy to have received my new tent only 3 business days after the purchase, even though I'm based in NSW. Thanks guys! 

Nathan - North Rocks, NSW
Apr 22, 2015

Hi Snowy. Brilliant service. 10 out of 10. Ordered Monday received goods Wednesday at Streaky Bay. Impossible to be more efficient. Many thanks.

Doug - Streaky Bay, SA
Apr 23, 2015

Hi, just received my final items of Oztent RV1 and accessories. I am am impressed with Snowys on-line service and particularly the prompt delivery. Thank you and well done.

Colin - South West Rocks, NSW
Apr 23, 2015

HI Rob, Just letting you know our order arrived safe and sound thank you very much. Thought I’d also let you know I appreciated your competitive price. I loved the camping checklist you popped in, I will be sure not to leave anything at home next time using it. Kind Regards,

Anna - Floreat, WA
Apr 23, 2015

Dear customer service member, I am writing to that I am very pleased with your service and fast delivery on my last order with you Snowys really made it easy for me to shop on-line, and I will most definitely will shop with you in the near future. The service, fast delivery and my product is amazing. Thank you. Regards,

Mary - Serpentine, WA
Apr 24, 2015

The parcel has arrived this morning. Looks good and what I was after. Thanks for good service. 

Greg - Maffra, VIC
Apr 25, 2015

Hi Rob, Just to let you know how impressed I am with your service - I recently purchased a BBQ plate from you and it arrived very quickly, correctly and beautifully packaged. I read some of the comments on your website and heartily agree with all that has been said. I will certainly use your company again and will advise my friends of my positive experience.  I live in a Lifestyle Resort and many or our residents have caravans, motorhomes, etc and so they will be interested in your company and its products. Thanks again,

Lynn - Truganina, VIC
Apr 25, 2015

Hi Callum, Received our Black Wolf Turbo Air Twin yesterday. Absolutely excellent service as I ordered it from you on the 17th May and you delivered on the 24th. Courier rang me hours before to let me know what time he was going to be at my house and he was there on time so a brilliant service all round. I was badly let down by a retailer over here in W.A. and you came to our rescue as we had little time before we went away. Will continue to use Snowys and recommend to friends also. Thank you very much,

Steve and Trish - Caversham, WA
Apr 27, 2015

Hi guys, Just wanted to say thanks for the super fast shipping on my order... Wasn't expecting it until this week and it arrived last Friday - stoked! Can't wait to put it to use :) Cheers,

Jess - Nerang, QLD
Apr 28, 2015

Dear Rob, Thank you so much for the swift delivery of the gazebo walls. I was very impressed with both customer service and the fast delivery of the items. Looking forward to putting them to good use. Thanks again.

Mark - Kelso, NSW
Apr 30, 2015

G'day to all at Snowy's. My chair arrived yesterday afternoon in good order. Thank you for a smooth transaction. Kind regards,

Murray - Eastwood, NSW
Apr 30, 2015

Hi Callum, you did good old son! Thanks for quick email response & process of my order all worked a treat, a nice change from the hassles one has come to expect from most suppliers these days, cheers

Hugh - Childers, QLD
Apr 30, 2015

I would like to thank snowy so for your quick and efficient service. We ordered a tent from kellys on March 21 which they could not supply (although they took our $130) they passed the order on to you middle of April and within a week we had our tent . Your price was cheaper but that is not the price we paid, lucky kellys for making a profit! In future we will be dealing directly with snowy's. Thanks for great service. 

Jenny - Abbey, WA
Apr 30, 2015

Hello Snowys. We are very pleased with our new tent, service excellent, and delivery was prompt. Thank you.

Barbara - Marlo, VIC
May 02, 2015

Snowys. We received our turbo tent awning screen room & side panel fast, in fact much faster than expected. We are looking forward to using it shortly when we head off on a trip along the Canning Stock Route & through NT. Thanks for keeping us up to date with order, your low prices & free delivery. 

Carmel & Ralph - Macgregor, ACT
May 04, 2015

Hi Callum, I recently purchased a Malamoo X-tra pop up tent via your mail service and received it within 7 days from the the order being sent. It arrived safely and is just what I hoped for. It does fit our queen size inflatable mattress ok so we plan to use it for one night stops on our planned trip in the Kimberleys in June. Regards,

Glen - West Busselton, WA
May 04, 2015

Thanks Snowys. Placed an Order last week and it turned up today, great Service. I’ll be back. Regds,

Clyde - Longreach, QLD
May 05, 2015

Thank you very much the stove arrived all in good condition. Now we can cook to our hearts content thank you at Snowys good service,

Henny - Mirrabooka, NSW
May 06, 2015

G’day, Great service. Ordered the Coleman lantern and CPX6 pack on 4/5/15, got an email on 6/5/15 to say it had been sent and just finished reading the email and the parcel is delivered. As I live 100km from your store I could not have received my goods any quicker by driving up to Adelaide. Well done will be ordering more as money comes in.

Neil - Clayton Bay, SA
May 06, 2015

Hello Rob, We bought a tent (Colemans Chalet) several weeks ago and only used it on the weekend. We were waiting to set it up before we commented on it and have to say that we loved the tent and it exceeded our expectations.  Easy set up and quality items. Thank you so much for the super fast delivery. We have been wanting to buy a tent for a while and did a lot of online price checks before purchasing this item. Snowys had the best price and free delivery which ticked all the boxes. Great price, great service, great tent. A very happy customer that will return to your business. Many thanks,

Mark - Aberfoyle Park, SA
May 06, 2015

What a well packed item we received today. Many thanks for the quick and free delivery of our goods received today. I will be mentioning your company to friends etc. Thanks again, 

Jeff - Simpson, VIC
May 07, 2015

Thrilled to bits! I love my purchase! Wonderful service, postage, product and price!! I have saved Snowy's to my favorites and am keen to make another purchase in the near future! Best Regards,

Ash - Andergrove, QLD
May 07, 2015

Good afternoon, Today I received my order. I am very impressed with how smooth, easy and quick my order was processed and delivered. I actually first purchased this bag from another online company last week. After I paid for it, they contacted me saying that it was not in stock until the end of May (even though their website said it was in stock). I asked that they refund me as I couldn’t wait until end of May. They agreed to the refund. The next day I ordered the same bag with you. Then the following day I received an email from the first company saying that my bag had been ‘dispatched’. I contacted them asking why they dispatched my bag when they said that it wasn’t in stock. They told me that they found it in stock and decided to send it and they haven’t processed my refund. I told them that I already ordered the bag with you because they didn’t have it. They apologised and said that when I receive their bag, to bring it to the post office and mark it as ‘return to sender’. What a pain. Not only that, but i still haven’t received my refund from them which has left me out of pocket over $100! The reason why I am telling you the full storey is so that you can see the difference between an efficient company and a disorganised one. Thank you very much. I love the bag and the checklist that you provided is also very handy J Will definitely make purchases with you guys again. Regards,

Loretta - Melbourne, VIC
May 07, 2015

Many thanks for sending the replacement part for my recliner chair. It has fitted perfectly and I am looking forward to using it for many years.

Robyn - Armidale, NSW
May 09, 2015

Just a word of thanks for advising me on the DARCHE COLD MOUNTAIN SLEEPING BAG which lives up to its quality as excellent.i am over the moon with it , as ii can now sleep WARM & COSY . Thanks Again for the quick service also,

Graham - Toongabbie, NSW
May 10, 2015

Hi Rob, just thought I would let you know that the whole experience shopping with you guys was most pleasing. Ordering by phone was simple and the item arrived 2 days later. Most impressive.

Peter - Bossley Park, NSW
May 12, 2015

Hi Rob, Thank you for your fast and postage free delivery of my CampFire travel chef thermal cooker bag ordered it Friday received it today so pleased with the efficient service from the snowy store will always search my future products from here first Thanking you again u made my day one happy camper ?? Cheers,

Rosalie - West Wodonga, VIC
May 12, 2015

Good morning Snowys, Just a quick note of thanks. I was so very pleased to have my new and beautiful travel bag waiting for me on my doorstep when I arrived home yesterday. From receiving a notification that you were awaiting stock, to having a conversation about when I might possibly receive the bag, to receiving an email Friday that it had been shipped, to then receiving it yesterday (Monday), I am astounded by the great communication and speedy, efficient service and delivery. Thank you so much. This will make my overseas trip so much more enjoyable. A very happy customer - I'll be telling EVERYONE! Kind regards,

Helen - Sarsfield, VIC
May 12, 2015

To Staff at Snowys, We have just received our two Black Wolf Compact Director Chairs which we ordered from your company late last week. We would like to thank you for your extremely prompt service and also courteous manner when I phoned and emailed with queries. Thank you to all involved and I will definitely recommend you to all our camping friends.  Regards, from,

Coral - Tocumwal, VIC
May 13, 2015

Hi Rob, Just to let you know the two Black Wolf Mega Deluxe sleeping mats arrived yesterday and they are great. Better again than the Super deluxe mats I have already been using for the past 5 years, so thanks a lot for the great customer service and delivery. Will definitely be in touch again. Cheers,

Hamish - Kangaroo Ground, VIC
May 13, 2015

Hi, We received our Oztent Bi-fold camp table today and we are extremely happy with the way it is so well made, and appears to be very strong. I am sure it would cope with the 50kg rating with ease. The packaging was 1st class and delivered in the time allotted. This was our first time purchase from SNOWYS and we would not hesitate to do it again. Thanks very much, Regards, 

Graham & Barb - Horsham, VIC
May 14, 2015

All good,  Snowy's #1 for Stock, Service & Prompt deliveries, with good pricing a bonus. Many Thanks & Happy Camping. 

Peter - Port Lincoln, SA
May 14, 2015

Thanks for such great customer service, your team were all very helpful and did their utmost to assist me. Postage to WA turned out to be much faster than anticipated and prices were very competitive. Thanks Snowy's!

Sue - Darlington, WA
May 14, 2015

I was very pleased to receive my camping table and it was just what I wanted! (MANNAGUM PERSONAL TABLE) Reference 27452. Your price and no postage made it a worthwhile purchase, I shall certainly keep your catalogue for future purchases. Many thanks,

Susan - Edith, NSW
May 15, 2015

Excellent customer experience.  Order received promptly and in good condition.  Good communication throughout. Many thanks,

Kay - Ravenswood, WA
May 15, 2015

Thank you again for the great camping products at competitive prices. I was astounded by the quick delivery service....which was free! Very, very happy with my purchases through Snowys. Regards,

Bianca - Freeling, SA
May 15, 2015

Hi George, Just a thank you for the prompt order/delivery of my bedourie camp oven. Sent an e-mail Sunday afternoon with a query and I was staggered to get a reply within half an hour ON A SUNDAY, unbelievable. Monday I sent my order and received my parcel this morning Friday 15th, now that’s service in my book . Thank you again,

Helen - Perth, WA
May 16, 2015

Hi, Very pleased with the service.  Received the package today – that was Fast! Thanks Heaps,

Max - Torquay, QLD
May 16, 2015

I ordered a hiker fly from Snowys after having extremely bad service from a Melbourne based camping store that could not tell me about delivery date or even return phonecalls when they said they would follow up and call me back - still waiting. Saw your site and did an online order that arrived in 3 days, well packed - thanks for the prompt service will be using you again in the future. Cheers,

Peter - Malvern East, VIC
May 18, 2015

Hi Rob! Just wanted to thank you so so much for my new Caribee Fast Track 75! I looove it, and I think the service with you guys was amazing, I only ordered it on Friday, and I've already got it! I was so scared it wouldn't make it on time for my trip, so I was very surprised and happy! The product is exactly what I thought it would be and could not have asked for a speedier delivery. You also had the cheapest price out there on this one, so you'll definitely have me spreading the love about Snowys! Can't wait to use this baby soon, so thank you again!

Varenka - Braeside, VIC
May 18, 2015

Hi, Thank you for the easy trouble free purchase. Regards

Scott - Lisarow, NSW
May 21, 2015

Hello, I recently received a delivery of a Coleman 5 position padded chair from you. I was very happy with the communication from you as the chair, when ordered, was out of stock and it would arrive mid-May. I was emailed to say it was on its way and it arrived soon after - mid-May! Thank you for your good service. Regards,

Gail - Glenorie, NSW
May 21, 2015

G'day to all at Snowys We have just purchased a new Black Wolf Turbo tent and other accessories. We are so happy with our purchase. Your team has been outstanding. Great service,Super fast delivery. Only wish all customer service was like yours. Will be happy to spread the word to all. Regards

Moreno & Jodi - Braeside, VIC
May 21, 2015

Hi, Thanks for the very prompt parcel of camp oven and cover. I searched quite a few places for them and found yours to be not only cheaper but free delivery. And it came within three days, amazing. So thank you and keep up the great work, I will certainly use this site again. Cheers, 

Chris - Gympie, QLD
May 22, 2015

Dear Snowy’s, I  recently bought 2 Coleman directors chairs – The price, delivery and customer service was exceptional – the websites description and photos made purchasing a breeze. I will be buying any future camping needs from Snowy’s. Many thanks,

Mike - Warrimoo, NSW
May 22, 2015

Hi guys, Just wanted to let you know how happy I am with my products I have purchased from you. I love being able to get products on discount where most other camping stores/sites rarely have discount like you do, especially on products like oztent.  I am more then happy to recommend your site to others due to the products available, service and prompt delivery of products. Keep up the good work. Thanks,

Bryan - Warners Bay, NSW
May 24, 2015

Hi George, Just want to say thanks for your quick service for my online order. Package arrived as promised and in good condition. Thanks again. Regards,

Werner - Palmerston, ACT
May 25, 2015

Hi, just received our companion stove that arrived today. VERY well packed. Thought I was getting a printer delivered ( oh no ) till I realized it was packed again inside it! Very pleased with it. And the speedy service.  Regards,

Sylvia - Tannum Sands, QLD
May 26, 2015

Hey guys, just brought a detuer 28 day bag from you guys. Absolutely stoked with it thanks heaps. had the cheapest price on the net and delivered it to Vic within two days which was unreal. Only wish you guys had a store in Melbourne. Cheers heaps will definitely be shopping with you guys again.

Patrick - Bentleigh, VIC
May 26, 2015

Hi Lisa, I received my Tent cots today. Thank you very much for your help. I appreciate it so much, I will definitely recommend your business to all my friends and colleagues. I have attached a small note I sent to choice magazine  to give your service a thumbs up.

Ian - Port Hedland, WA
May 28, 2015

Hi, I recently purchased two Deuter Helion 60 Roller Travel Packs.  I would just like to thank you for your prompt service and great price. The packs arrived in perfect condition and are already being put to use. Regards,

Stephen - Newstead, VIC
May 29, 2015

Hello Snowys, Thanks for your excellent and quick response to questions i had about my order and details of the product. Great prices and your staff is what will keep me coming back. Thanks

Andrew - Currency Creek, SA
May 29, 2015

Hello George, Just leaving feedback for an order placed earlier this week. I have been after this particular backpack for a while now and managed to find it on quite a few sites but Snowy's Outdoors was the most appealing with lowest price and free postage. The only downside of this online order was my mobile phone number was incorporated within the delivery address which of course is visible on the outside of the parcel. I wouldn't think this was common policy when mailing out orders as it could be considered a breach of privacy. Maybe a one off printing error? Other than that I am very happy with my purchase and your service. Many Thanks,

Donna - Colac, VIC
May 31, 2015

Thank you for our recent purchase of camp oven and prompt delivery. Arrived safe and sound.

Sharon - Bli Bli, QLD
Jun 01, 2015

Hi Rob and Snowys team. I have just received the sleeping bag. Thank you Linda for your help on the phone and all the team for the fast delivery. All I hope now is that I have made the right choice and it will keep me warm.  It seems to me the short version would have been big enough,

Mirjam - ST Ives, NSW
Jun 01, 2015

To the Snowy's gang, A HUGE thank you for your prompt, efficient service with the order of my new 2-man dome tent. I was suitably impressed with the price and quick delivery (not to mention the packaging) of my home away from home and will definitely keep Snowy's in mind for my next camping purchases. Keep up the good work,

Tanya - West Enf, QLD
Jun 01, 2015

Hi I received my Coleman Event Chairs today and they are fantastic. Thanks,

Alexandra -
Jun 03, 2015

Hi George / Lisa, The tent arrived at the office this morning. I have been very happy with the service, speed of delivery and great communication since ordering online some days ago. I’d be more than happy to use you again and recommend you (already have) to anyone else looking for gear. Regards, 

James - Keysborough, VIC
Jun 04, 2015

Hi, Just want to say I received my order in good time thanks, and am very satisfied.  Good price and fast delivery, so no complaints here. Best, 

Michael - Uriarra, NSW
Jun 09, 2015

Hi Callum, We wanted to thank you for the excellent and prompt service we received upon our recent purchase of the Black Wolf 240 Turbo tent and side panel. We were impressed by the pricing offered on the items and the free delivery. Best offers we could find both online and locally. The delivery time was very quick - living in country WA, I fully expected it to take much longer so it was a lovely surprise. Thanks again for a wonderful online shopping experience. Regards,

Sue -
Jun 10, 2015

Hi guys, was very impressed that the Aerobed I ordered last week very late on Tuesday 2 June arrived on Friday June 5.  I didn't get an email after the purchase however I was able to track through the delivery company. It is a great product and a very good price so am very happy. Thanks,

Hi Nathan, It may be worth checking your Junk Mail folder should you order from us in the future, sometimes our order confirmation emails end up there, regards, Ben

Nathan - Gladewville, NSW
Jun 11, 2015

Hi Guys! I recently purchased some goods (dehydrated food) from you online. I am extremely happy with your service and products, your website was great, and your prices are fantastic, I will certainly shop with you again! The only negative – your courier delivery time was woeful…. I ordered the goods on Tuesday, they were dispatched by you on Wednesday, but they didn’t arrive until Wednesday of the following week! I am not sure why your couriers take 8 days to deliver good from NSW to southern QLD, Australia Post would have done better than that! But other than that, a very happy customer! Cheers,

Hi Alison, Thanks for your feedback, I’m glad your products arrived in good order. Delivery time to you is what we would expect, with the public holiday on Monday it took four full business days to reach you from our store in Adelaide. I hope this didn’t cause any issues for you. It’s good to hear that overall, you are a happy customer though. Kind regards, Ben

Alison - Buderim, QLD
Jun 11, 2015

Hi Snowys, Package was delivered at 10.30am this morning Melbourne time.  Overnight transit from Adelaide and morning delivery.  Hunter Express did a great job. Well done. Looking forward to using my new carry-on bag when I fly next week. Cheers,

Graeme - Hawthorne East, VIC
Jun 11, 2015

Order arrived today. Thank you for your service and we will definitely purchase from you again, 

Melissa - Ravenhall, VIC
Jun 12, 2015

Hi Rob, My order arrived today, I wasn't expecting it to arrive until next week but that is very fast delivery. As we live on the Far South Coast of NSW  we usually have to wait quite a while for our deliveries. Thank you for your fast processing of my order and also for the great prices, we priced these chairs in Merimbula and they were $119 so we will be checking your website next time we need some gear for our caravan trips. Cheers,

Laraine - Cobargo, NSW
Jun 13, 2015

Hi Erin, Thank you for your great service and prompt delivery of my  single burner frame  GB100 yesterday. I decided I wanted one of these about a fortnight ago. I searched all my local camping and hardware shops here and no one had what I wanted [believe it or not?]. I found Snowys on Google and I ended up with exactly what I wanted. Maybe it’s because I live in the deep north? It’s amazing that I had to send to SA to get what I wanted. You are on my shopping list from now on. Thanks to all concerned,

Charlie - Ormeau, QLD
Jun 13, 2015

Dear Rob, Order arrived safely – everything in order, as usual.  Many thanks for your assistance. Kind regards,

Ray -
Jun 15, 2015

Just a quick note to tell you our order for an air mattress and tent have arrived. Delivery was quick and as we hoped it would be. We certainly will be recommending you to our friends. On a side note we think your web site was a pleasure to look through. We liked the videos as it does give you an idea of how things are setup and how they look in real life. It was a major deciding factor in our purchase of the Coleman 6 person instant tent. We look forward to using it (and the Oztrail air mattress in the next few weeks). 

Patrick - Mount Richon, WA
Jun 16, 2015

Thanks for the great service, my OZ TENT mesh floor arrived promptly and I could not be happier. Cheers for being the type of company that delivers what they promise on time and in great condition. Will definitely be telling friends and family to deal with you guys. Cheers, 

Neil - Croydon, VIC
Jun 16, 2015

Received item today thanks for your great service and products. Very happy, thanks,

John - Gladstone Park, VIC
Jun 16, 2015

Hi Mark, My order arrived this morning. Great service, Thank you Regards,

Paul - Elimbah, QLD
Jun 16, 2015

I would like to thank the helpful staff at Snowy's. I bought an Oz Trail Gazebo recently & Snowy's honoured the warranty for a broken scissor bar at their discretion & were most informative about available spare parts. I'm very pleased with my choice of Gazebo & helpful after service, will spread the word to others. Thanks again Snowy's.

Shelley -
Jun 18, 2015

Hi, I am stoked about the Black Wolf McKinley Trek pack I purchased. I just love the item for the price. Thank you so much. From

Emma - Kayena, TAS
Jun 18, 2015

Thanks guys for sending the Black Wolf Turbo Tent 240. It arrived on the Friday. I have been impressed with the service and the speed with which it was delivered. I have not had the opportunity to put the tent up as the weather has not been the best for putting up tents and then drying them out. Cheers,

Annette - Griffith, NSW
Jun 18, 2015

Hi Erin, We just want thank Snowys for the excellent service provided. Not only did the 3 leg stool arrive sooner than we expected but my wife is thrilled with it. Many thanks.

David & Liz -
Jun 18, 2015

Hi, We received the RV2 Deluxe side panels and would like to thank you for your great service. Regards, 

Peter - Merrylands, NSW
Jun 19, 2015

Hi George & Rob, The two Black Wolf  Zambezie Jumbo Hooded sleeping bags  that I ordered from you only 4 days ago, have just arrived  - delivered to my front door by two different Couriers literally within minutes of each other. - Fantastic!  Thank you very much. My shopping experience with you has been very pleasurable.  Your online shop is user friendly, easy to navigate and the sale itself was so hassle free, aaaaaand  the items I purchased are here already.  Great service. Thank you ever so much for your very prompt and most efficient service. I have your website saved now so that any future 'outdoor type stuff' I may wish to buy I won't hesitate to get back to you. Thanks again for a pleasant shopping experience, Kind Regards,

David - Sidmouth, TAS
Jun 20, 2015

Just received my Roman Adventure 4V tent. Very happy, had a question which was answered promptly and then placed the order.  Package was delivered ahead of schedule, and the tracking info helped to see progress from Adelaide to Cairns. Top stuff Snowys!

Ken - Cairns, QLD
Jun 20, 2015

Thank you for the product and good service and promt delivery. will buy off you again. 

John - Echuca, VIC
Jun 23, 2015

Thanks for the emails about the delayed delivery, they turned up today and are working great, I look forward to future shopping with you.

-
Jun 23, 2015

This email is in reference to my order for a Coleman Mudgee sleeping bag -3. Code 41633. I would like to thank you (once again) for your prompt and friendly service. The order arrived to my door in less than 6 days (included a weekend). I have purchased quite a few items online from varied companies.  I have found your staff and service to be exceptional. Thank you for a great shopping experience. Kind regards, 

Shirley - Tanilba Bay, NSW
Jun 23, 2015

Hi, I have just received my bag, and I couldn't be more pleased with the product and the service from Snowys. The product is excellent, the price was excellent, and the service was first class, from ordering to delivery. The whole experience could not be faulted. I will definitely deal with you again and recommend you. Regards,

Mark - Duncraig, WA
Jun 23, 2015

Hi, Just to let you know that I received our order yesterday. Great value products and very prompt delivery. We will order with you again. Thank you so much, 

Michelle - Castletown, WA
Jun 24, 2015

What do I think about shopping at Snowys? Well - the product you supplied was good quality - it was delivered promptly and well packed -the price was reasonable and it was freight free. What more could I ask? Regards,

Brian - Highgate, SA
Jun 26, 2015

Hello! I purchased an airbed from you online and my experience was very good. The bed arrive in one week time and the product is perfect! Thank you,

Alice - Belmont, WA
Jun 29, 2015

Hi Rob, Just letting you know our recent purchase at Snowys Online has been an excellent experience. Thanks so much for the great experience. Kind regards,

Tina - Maylands, SA
Jun 30, 2015

Just received my order.  Very happy with the service I received, the speed of delivery (considering part of my order was out of stock) and the way it was packaged.  Thank you.

Tim - Perth, WA
Jun 30, 2015

Good service, a 5 star from me.

Bob - Worrigee, NSW
Jul 01, 2015

Hi Rob, Thanks for your excellent service and super-fast delivery! (interstate overnight), cheers,

Yair - Altona, VIC
Jul 02, 2015

Hi Rob. Received my purchase today in good condition and fast delivery. Thanks,

Rod - Northampton, WA
Jul 04, 2015

Great service tent arrived quickly able to track it highly recommend Snowys,

Don - QLD
Jul 05, 2015

Hi, just to let you know that the jet tent floor saver arrived on Friday. Securely packaged, no damage. Thanks for the speed of delivery and for the great price. Regards,

Bruce - Berowa Heights, QLD
Jul 06, 2015

Just received my black diamond headlight well packaged and promptly, have used you guys before and very happy with your service, have told my friends and hopefully they will buy from you as well. Keep up your pricing and good service and I’ll be back.

Denis - Bushgrove, NSW
Jul 06, 2015

Received my new jug today. Amazing service, fast delivery and great packaging. Thanks so much for your fast response. I'll be recommending you to others. Thanks again, 

Melissa - Bullsbrook, WA
Jul 06, 2015

Hi guys, Thank you very much for a great customer experience.  I purchased a Black Wolf Dragonfly tent in the past couple of weeks and got around to using the item this weekend. Your prices were second to none, your postage was quick and communication throughout all stages of the sale, perfect.     The product (from first trials) is also a cracker, the Dragonfly tent was easy to assemble/disassemble and looks to be well made. I look forward to doing business with you again soon.  In fact I might jump on your website now and have another look around :-) All the best,

Ben - Townsville, QLD
Jul 07, 2015

To “Snowys”, Gear arrived today, quick service and good price. Very happy with the Black Wolf tent we bought from you some months back. Thank you,

Hans - Theodore, ACT
Jul 07, 2015

Many thanks for the prompt delivery of the Megamat 10 LXW - its great and at the price was $90 cheaper per item than I could source locally....Tell George I am sure we will be much happier camping with these to sleep on.....Cheers 

Phil - Buderim, QLD
Jul 07, 2015

Hi, happy to say I was very pleased with my overall purchase from Snowys. Website was easy to navigate and prompt delivery service. One of few who stock the Trangia bottles - I will be recommending you to friends and the Department whom I work, for future purchases. Thanks,

Steven - Teneriffe, QLD
Jul 08, 2015

Just received my Exped Megamat 10LXW. Excellent price and quick delivery.  Thank you. Cheers,

Ian - Redlynch, QLD
Jul 09, 2015

Thank you for the delivery of my Item. My son is very impressed and extremely happy with his new bag. Regards,

Kim - Yakamia, WA
Jul 10, 2015

Good afternoon, we have received the Oztrail Corporate Gazebo and walls. Thank you very much for an easy online transaction.  Delivery was very quick and we will definitely recommend Snowys to anyone requiring camping gear.  Thanks for your excellent service. Kind regards.

Margaret - Denmark, WA
Jun 10, 2015

Thank you for your prompt delivery. Excellent service. 

Cheryl - Bindoon, WA
Jun 12, 2015

Prompt delivery, competitive pricing and excellent advice. A great service all round. Regards, 

Stephen - Surry Hills, NSW
Jun 12, 2015

Hi Guys, Recently received our EXPED mats. Super-fast shipping to far north coast of NSW. Fantastic product at a very competitive price. Definitely deal with you again. Many thanks, 

Steve -
Jul 13, 2015

Hi a quick note since you asked for some feedback.  Overall great experience, the web site easy to use, great range of goods, the parcel arrived very quickly, so thanks and will definitely use you again if I can't get what I need locally and recommend you to others. Kind Regards,

Lana - Ringwood, VIC
Jul 13, 2015

Dear Sir, Thank you for sending the Gecko chairs. I am very happy with them and fast delivery too. Cheers 

Val - Highfields, QLD
Jul 13, 2015

Tent received this morning Monday 10.00am. Thanks for the prompt service. Now the fun starts. 

Ian - Trigg, WA
Jul 13, 2015

Thank you.  My order arrived yesterday. Best wrapped package-ever!! Good job. Regards,

Peter - Fraser, ACT
Jul 15, 2015

Hi Rob, Just a quick email to say thanks for a great purchasing experience.  Goods arrived promptly and safely.  Will be very happy to purchase from you again and recommend you to others. Cheers,

Keith - Woodcroft, SA
Jul 16, 2015

Dear Rob, letting you know that I am very pleased with the service that I have received from your company. My order arrived extremely swift and I was pleased with the product and also the customer service. I will in future regularly check your site for products and deals that I would be interested in. thankyou for a lovely shopping experience, regards

Anna - Sanctuary Point, NSW
Jul 16, 2015

Thanks for the fast and good service the tent is great used it last week. Will shop again. Thanks 

Brandon - Red Hill South, VIC
Jul 16, 2015

Thankyou very much for excellent service on my purchase of my Blackwolf tent, Kind regards, 

Daryl - Warrnambool, VIC
Jul 16, 2015

Our order arrived today & we’re very pleased with the service & price you provided, including free delivery (awesome!) Thank you, 

Karin - Camden Park, NSW
Jul 17, 2015

Thanks for a fast and easy shopping experience. I'm sure I'll be a retuning customer. Regards,

Vicki - Beldon, WA
Jul 18, 2015

Hi guys, quick email to say we have received our Oztent RV3 in good order through Toll. Thank you to Lisa for managing our order and ongoing communications. We appreciate the efforts. Regards

Charl - Stirling, WA
Jul 20, 2015

I have received my purchase Caribee sky master 40 - very pleased with price, customer service and speedy delivery, will use again. Cheers

Dave - Eshol Park, NSW
Jul 21, 2015

Hi Rob, great prompt service for last minute items. Appreciated the “Outdoor Connection pack” also!! I am off to Kokoda with “Free Spirit” in August. Thank you. Kind regards 

Josie - Arno Bay, SA
Jul 21, 2015

Received order this morning. Thanks great service will use again if need be

Kerry - Home Hill, QLD
Jul 23, 2015

Hi, just writing to thank you for your service. I purchased three of the Pacsafe slingsafe 300GII bags and couldn't be happier. The bags are even better than I anticipated. Kind regards

Nicole - Davistown, NSW
Jul 25, 2015

Hi, thanks for shipping out the tent so quickly. I received it within 2 business days! Great tent and definitely the best price. Thanks again, 

Paul - Taylors Hill, VIC
Jul 25, 2015

Hi Callum. I’ve now shopped on two occasions with Snowys and on both occasions I have been pleased with the service provided. Regards

Miles - Clayton South, VIC
Jul 28, 2015

Hi, after trialling a fish smoker with my father, I decided to purchase one of my own. I found the exact one on the Snowys website and ordered it. Snowys corresponded with me to let me know when the item had been dispatched and the ETA. It arrived safe and sound. I love it. I use it more than I use the BBQ. It is simple, easy to use and the food is delicious: Barramundi, Prawns, Chicken, Salmon...my partner now wants to try vegetables lol I'll leave that to him, I'm happy with the seafood ;-) Thanks Snowys,

Renée - Kiara, WA
Jul 28, 2015

I just want you to know how impressed I was with your customer service, and how quick it was delivered. I will certainly check your site out first in the future. Keep up the excellent work.  Best Regards

Doug - Melbourne, VIC
Jul 28, 2015

Received my order well packed and works like a dream. Thanks so much. 👌👍

Robert - Wannanup, WA
Jul 30, 2015

Many thanks for your great service (bedourie arrived Wed morning). Will keep you in mind for future purchases. Regards

Neil - Research, VIC
Jul 30, 2015

Thanks Rob for the speedy delivery of our new Oztent. Kind regards 

Duncan - Turramura, NSW
Jul 30, 2015

Prior to a few days ago I had not heard of Snowys – boy I wish I had!! Your prices were unbeatable, your staff were very knowledgeable when I called for advice, free delivery from Adelaide to Brisbane in less than 48 hours and top quality products exactly as described on your website. FIVE STAR SERVICE. I will be recommending my friends shop with you and I look forward to making many more happy purchases through you in the future. Thanks again Snowys Kind regards 

Mark - Bald Hills, QLD
Aug 01, 2015

 Hi Rob, received my camp lounge on Friday July 31, could not be happier, excellent product, extremely excellent service from Snowys, so easy to deal with, kept me informed via email, ever so fast delivery, will highly recommend your company to all my friends and will definitely  shop again with you if I require further gear. Keep up the excellent service.  

Donna - Kalbar, QLD
Aug 03, 2015

I just love my padded Thermos padded bag. I have had a Shuttle Chef for about 6 months and I wasn't very happy with it as it was always cold and not cooked very well. The bag has made a big difference, everything cooks so well now and is delicious. I was very impressed with your very prompt service, I had the bag within a few days. Regards

Paula - Rutherglen, VIC
Aug 04, 2015

Fantastic - such fast delivery and good email information.  The carry-on bag is just perfect for our trip. And thank you too for the checklist - that will be very handy as we have a small camper trailer - and sometimes also take the dog!  Would certainly shop with you again if we need any more outdoor stuff. Regards

Beverly - Tura Beach, NSW
Aug 04, 2015

Snowys, happy with the Exped Mini Pump which arrived today.  Great service from yourselves. Cheaper than K2 Base Camp in Brisbane and postage included. Will use you again for sure. Regards

Simon - Brisbane, QLD
Aug 05, 2015

The Companion double burner LPG stove was as good as described. Good service, prompt delivery, competitive price. I'd definitely recommend you to family and friends, good job guys!

Ron - Richmond, NSW
Aug 07, 2015

Thank you Lisa for such great service. It was so easy to complete purchase online and so fast to receive my esky. Why would you shop elsewhere. Thank you again 

Lee - Croydon, VIC
Aug 08, 2015

SOOOOOO happy with the service from Snowys. I was phoned the day after my order was placed and delivery to my REMOTE location was organised quickly and efficiently. Very happy with our Tatonka bag and Oztrail 9 man Bungalow tent, and the price was excellent!! Will be placing another order in the next few days

Amanda - Weipa, QLD
Aug 08, 2015

Excellent service - great product and very competitive price. Thanks.

Robyn - Charters Towers, QLD
Aug 09, 2015

Hi Rob, I received a card with your delivery asking me for my thoughts. I was very impressed by the service. As the chairs I ordered were not in stock at the time your staff was in constant contact with me to let me know how my order was progressing, this was very much appreciated. I will also put a review on facebook. Thanks again. Cheers 

Claudia - Balcatta, WA
Aug 11, 2015

Hi Lisa. I have just received my chairs couldn't be happier, thank you so much for your help, the service is 5 star will buy again in the future, Thanks again, Regards

Phil - Baldvis, WA
Aug 11, 2015

Ordered on Thursday, delivered on Monday. Thank you for efficient and courteous service. Happy to have done business with you. Christine

- Mittagong, NSW
Aug 11, 2015

Hi Rob, I recently made a purchase online from Snowys and I can't rate the team highly enough. Fast and efficient delivery and good pricing with free delivery is fantastic. I will be recommending Snowys to all my friends who are looking for gear. Regards

Megan - Port Macquarie, NSW
Aug 11, 2015

Just to say a big thank you for your efficiency and courtesy in my recent dealings with you i.e. purchase of just 1 frying pan. You were exceedingly helpful and informative.

Jan - Armidale, NSW
Aug 11, 2015

My sleeping bag & compass arrived today AM. I ordered it Fri 7/8 amazing for over a weekend. Thanks for a great job esp. Mark who took my order. I'll gladly do business again with your company. Thanx

Dan - Laurieton, NSW
Aug 12, 2015

Hello, both of my orders arrived safely. Did a quick set up of the tent and it seems to be fine, although did not peg anything in, maybe I will try again this weekend. Thanks again! Kind Regards,

Susan - Cabramatta, NSW
Jul 13, 2015

Thank you very much Lisa for all your help you have been so helpful I wish everyone could be like you thank you until my next purchase,

Lee - Blackburn, VIC
Aug 13, 2015

Revived my jet tent, very happy with the product. Quick delivery. Thank you very much,

Reinhard - Mount Isa, QLD
Aug 14, 2015

Hi Rob, Just received our new tent from Snowys. Thought the information that came with the delivery on tips for preparing a trip and the check-list was very handy indeed and just wanted to say thanks for the extra information. Should help us get a little more prepared for our upcoming camping trip. Thanks again,

Sue - Gladesville, NSW
Aug 14, 2015

Dear Erin, thank you for the fast efficient service I received. I was not expecting my parcel to arrive so quickly, a pleasant surprise indeed. Thank you again and I will be using Snowys for my hiking food from now on. Cheers,

Graham - Doubleview, WA
Aug 14, 2015

Hi guys, Wow what service! We are more than happy with price/efficiency and free delivery of our two chairs to rural Queensland and will certainly be recommending you to our friends. Thank you so much.

Robyn - Gympie, QLD
Aug 14, 2015

Excellent help and service from staff and fast postage. Many thanks,

John - Scarborough, QLD
Aug 17, 2015

Dear Rob, My husband and I appreciated your quick service and have received the goods in excellent condition.  Thankyou. Regards,

Linda -
Aug 18, 2015

Thanks for the great service and even better price. Cheers. 

Graham - Crescent Head, NSW
Aug 18, 2015

Thank you very much for the delivery of our shower tent to Maryborough. We are very pleased with the shower tent and would recommend it to anyone that would be interested in the product. Kind Regards,

Judy and Nev - Maryborough, QLD
Aug 24, 2015

We bought 2 King Kokoda chairs which arrived today – 4 days including weekend. Great service and the chairs are great. Cheers,

Paul - East Ballina, NSW
Aug 24, 2015

Hi Rob, just leaving some feedback for Snowy's, my experience with you was great, no complaints at all , great price and great service, thanks and cheers,

Brendon - Brisbane, NSW
Aug 27, 2015

Hi just wanted to say thanks for the excellent service I received regarding my online order of Oztent King Kokoda chair. Prompt delivery and great price!  Many Thanks,

Joanne - Modbury Heights, SA
Aug 27, 2015

Just wanted to say that I had a great experience ordering online with you guys. My Black Wolf 3L tank bladder showed up today after only 2 days. Great service and an excellent price! Thanks again.

Jason -
Aug 28, 2015

Hi, My OZTRAIL Queen size stretcher arrived, all well packed and undamaged. Thanks for the Good Communication and quick delivery. Cheers, 

David - Clifron Springs, VIC
Aug 28, 2015

Leece, Just a quick email to say that once again I was very impressed with the fast and prompt service by Snowys in regards to my recent purchase. This is the second purchase I have made on line and I have been most impressed with the service. The free delivery and cost of your goods are what keep me coming back to Snowys. Well done! Regards,

James - Pymble, NSW
Aug 28, 2015

Thank you for affordable quick shopping service we love it, very happy people.

Sally - Geelong, VIC
Aug 28, 2015

Thanks for prompt service.  Item received today and all intact.

Keith - Nedlands, WA
Aug 29, 2015

Just a quick note to tell you we have the order. It turned up on Thursday. So pleased with the process and the product. It was a pleasure doing business with you guys, no nonsense and good quality all the way from the first phone call to the courier service delivery. I will be telling all my friends about SNOWYS good service. Keep up the terrific work and have a good day. Thank you from 

Kristen and David - Heathcote, VIC
Aug 31, 2015

Thank you for quick and efficient service. It has been the first time we have ever received a purchase from Australia within a couple of days, you give us hope!

Patricia - Penrith, NSW
Sep 06, 2015

Hi there Just wanted to say a big thanks to all the staff...especially Michael for his advice and service that were given and rec'd today. There was no pressure to buy just good old fashioned service with a smile and nothing is to much attitude. Great products at very competitive prices! We got some great kit. We'll be back for sure! Thanks everyone.

John - SA
Sep 07, 2015

The tent cot arrived today. That's 4 days since you shipped it. This is a great service and can be recommended. Thank you.

Wolf - Violet Town, VIC
Sep 09, 2015

Thanks so much - we love all our new gear and can't wait till our adventure to Broke Hill soon!

Anna - Mosman, NSW
Sep 09, 2015

I've just bought a moondance tent from you - well done on all counts: price, delivery, phone access and very approachable staff to deal with.

David - Newstead, VIC
Sep 09, 2015

Thank you. It has arrived safely. Not opened yet as it is a gift for my daughter.

Margaret - Margaret RIver, WA
Sep 09, 2015

Hi Snowy's, Thank you for your fantastic service. Ordered online Saturday evening and it was delivered today. Very happy :).

SUzan - Whyalla Playford, SA
Sep 10, 2015

Chair arrived today thank you. Great service will be happy to shop again.

Syd - Goolwa, SA
Sep 11, 2015

My cooker arrived today and I am thrilled with it. Thank you so much for your prompt attention to every detail of the order and shipping. Excellent service.

Erlene - Little Mountain, QLD
Sep 12, 2015

...I would like to say thank you for the quick delivery on the twin camp chair I recently purchased. I'll be happy to do business with you again in the future.

Gerry - Elizabeth Downs, SA
Sep 15, 2015

G'day Team at Snowys, My 12 volt breezeway fan arrived today and is exactly what I wanted. I'm impressed with your pricing and service. Thanks,

Paul - West End, QLD
Sep 18, 2015

After looking at your website, I called to confirm whether the Black Wolf Titanium 35 day pack was in stock. Lisa confirmed the availability and took my order details. She confirmed that the pack would be sent by courier that day. I had left the order a little late (a week before going overseas) but it arrived in plenty of time. Apart from the service, the pricing was great too. I would be very happy to recommend Snowy's for outdoor gear. 

Peter - Roseville, NSW
Sep 19, 2015

Hi to the Snowys staff just want to say Thankyou, the whole process from the time I placed my order & received it to the lady (& I'm sorry I can't remember her name) I spoke to because I gave the wrong address on the order was great, couldn't fault it, easy on line ordering, friendly helpful staff over the phone & delivery within a few days even though I live a bit far out my partner loves his King Kakoda chair &it's been on 2 camping trips&many more to come. Thanks for a great job guys, regards & cheers

Carole - Mernda, VIC
Sep 23, 2015

Hi there, Just wanted to send an email to thank you for my recent order. The delivery was so quick and I love the product! Thank you so much.

Sally - Redcliffe, WA
Sep 23, 2015

You guys have saved my day I have been after the Oztrail gutter systems for over a year now finally found a local shop to me but they had sold out. They said to try you guys and "BAMMMM" ordered Monday afternoon arrived Wednesday morning. Damn quick guys you will be my first point of call next time.

Sean - Berowra, NSW
Sep 23, 2015

Would like to thank your Company very much for your prompt service and delivery, it's the best We've ever experienced. We are very satisfied with the product you have supplied and would recommend your Company To our friends and family. Great value for money

Gary and Richenda - Elanora, QLD
Sep 23, 2015

Goods received today with thanks. it was a pleasure doing business with Snowy's so prompt! this is the second time i have purchased online through you guys both time have been awesome! just back from kangaroo island where the wind convinced me to reinforce my oztent a little hence this purchase. ps. thanks for the smiley.

Noel - East Jindabyne, NSW
Sep 24, 2015

Received my great little Furno stove today. It was an excellent price and the free delivery was super quick. Thank you!

Vicky - Wilunga, SA
Sep 28, 2015

Wishing to thank you for such great service. My OzTent and extras arrived in Sydney two days after placing the order, all in original cartons and genuine products. Only thing is, I found it hard to find where to make a reply on the web site

Paul - Como West, NSW
Sep 29, 2015

Shopping experience was excellent. Fast delivery and care.

Martyn - Mount Barker, SA
Sep 30, 2015

Hi Snowys, We have just had a great trip to Maralinga, along the Len Bardell Highway, Anne Bardell Highway and ConnieSue Highway coming out of Uluru. The RV2 was quick and easy to set up. I think we sold a couple of them to people in Alice Springs Caravan Park. They were very keen to see how they worked and get our feedback. Told them to google Snowys and buy from you!! Will definitely be looking at other Oz tents if we purchase any more.

Darren - Mount Hope, SA
Oct 02, 2015

Hi Snowys, We have just had a great trip to Maralinga, along the Len Bardell Highway, Anne Bardell Highway and ConnieSue Highway coming out of Uluru. The RV2 was quick and easy to set up. I think we sold a couple of them to people in Alice Springs Caravan Park. They were very keen to see how they worked and get our feedback. Told them to google Snowys and buy from you!! Will definitely be looking at other Oz tents if we purchase any more.

Claude - Thornlie, WA
Oct 03, 2015

I have received my companion EPAK LED strip light that I recently ordered from you and would just like to express positive feedback regarding this purchase. The strip light looks and works great, and the transaction was easy and flawless, as was the delivery. I will be buying from you again, no doubt.

Russel - Anakie, NSW
Oct 05, 2015

I wish to advise that I have received (my) order and am absolutely delighted with the chairs. Thank you very much for your service in keeping me updated, it was very much appreciated.

Sue - Parkwood, WA
Oct 05, 2015

Anya,  I am a first time purchaser on the internet your website and direction, service and delivery was absolutely fantastic.  I was very excited every went through without any problems. I certainly will be using your services and recommending you to others.

Gudren - Elderslie, NSW
Oct 09, 2015

Hi Snowys, just received my sleeping bags I ordered. Thanks for the great service and prompt delivery, ill be definitely buying from you guys again. 

Chris - Koo Wee Rup, VIC
Oct 10, 2015

My order has arrived and I'm still so surprised by how fast my orders have come compared to other places. Everything is exactly as ordered, one very happy customer! I'm recommending you to everyone! Thanks! 

Vanessa - Hopetoun, WA
Oct 12, 2015

you guys rock. I think this is why I like dealing with you. even tho im in WA your prompt service gets here quicker than some of my local dealings. will def keep on buying thru you as  I need goodies cheers. 

Laurence - Lake Grace, WA
Oct 13, 2015

you guys rock. I think this is why I like dealing with you. even tho im in WA your prompt service gets here quicker than some of my local dealings. will def keep on buying thru you as  I need goodies cheers. 

Bryan - Cohuna, VIC
Oct 14, 2015

Just wanted to thank you for my order. Great price, very fast delivery. Very happy. Will definitely use you again. 

David - Bellerive, TAS
Oct 15, 2015

Dear Mark, Brilliant service 2 days to Gold Coast never had such good service,  both from phone staff as I wasn’t sure about product.  I would recommend you any time. Just brilliant.

Ken - Gold Coast, QLD
Oct 16, 2015

Leece, I would like to say thanks for the delivery of our new Brampton Tent. We have not put it up yet , we cant wait until we do. The service from Snowys was excellent. We look forward to many happy years camping in our tent.

Andrew - Taren Point, NSW
Oct 16, 2015

My order arrived yesterday in excellent condition....thank you! 

Mark - Butler, WA
Oct 16, 2015

Hi Callum, Stools arrived OK. Service spot on.

David - Bellarine, VIC
Oct 17, 2015

Hi Rob, Just a quick thank you to all you at Snowy’s. Our Black Wolf Turbo 240 Tent and side wall arrived yesterday, we just love it! Your delivery time was impressive and so was the price, you guys are the cheapest anywhere.

Geoff and Kathy - Langwarrin, VIC
Oct 19, 2015

Received all items, thank you for the great service and very good prices.

John - Falcon, WA
Oct 20, 2015

To Leece, Snowys is to be commended for its outstanding service. From the moment I paced the order,  a phone call about stock, and the speedy delivery at my front door, absolutely faultless. I only wish everyone could be as good as Snowys. I will be sure to spread the word. Thank you for giving such wonderful service.

Leanne - Palm Beach, QLD
Oct 22, 2015

Thank you for excellent service ordered yesterday arrived less than 24 hours later! 

Gina - Pennington, SA
Oct 22, 2015

The Folks at Snowy's,Ordered an Oztent Gecko Stretcher midday on Friday, Oct. 16, received email that order is on its way on the evening of Monday, Oct.19, goods delivered midday on Tuesday, Oct. 20. All checked out OK. Great service Snowy's. 

Bill - Ferntree Gully, VIC
Oct 26, 2015

I can now be sure my hydration hose is clean - I could not find a Hydration cleaning pack anywhere, but Snowy's said they would order one for me. They made good their commitment, phoned me , then sent by post. I am impressed by the service I received.

Kay - Bonnells Bay, NSW
Oct 28, 2015

Good morning, Thank you so much for such an efficient and reliable service. I rang yesterday and placed an order for a Caribee Kokoda 90 bag and was informed by the helpful sales person (named: Lee) that the delivery should arrive at my address by Friday (I am going on a kayaking trip on Saturday). To my surprise, the parcel arrived today!I will be recommending your store and service to all my friends. Thanks again. 

Belinda - Melbourne, VIC
Oct 28, 2015

Hi Just like to say thank you for great service both times that I have ordered from you. I'll be recommending you to others.

Lee - Perth, WA
Oct 28, 2015

Hi Team Snowys - a brief note to thank you. Goods have been received in super fast time and tip-top condition. Thanks again for such prompt service. 

Simon - Pyrmont, NSW
Oct 30, 2015

Hi, I dropped into Snowys recently to check out roller duffles.  Just wanted to say I really appreciated the assistance of the young man (South African accent) while looking at the various duffle bags.  (I ended up with a Black Wolf Bladerunner)  He was very helpful, plus cheerful and friendly, so commending you on the quality of your staff, well done! 

Elizabeth - SA
Nov 06, 2015

Hi Snowy’s Team Members, I have placed several orders over the past three weeks and, on each occasion, have been impressed by the prompt and courteous service.  Helpful product advice was provided over the phone and a computer glitch that resulted in multiple charging for one order was rectified ASAP following a phone call to the office.  Delivery to rural Victoria is prompt and Snowy’s pricing is very competitive.  You’ve won me! Many thanks, keep up the great work.

Tony - Leongatha, VIC
Nov 06, 2015

Hi Leece I have received to new pole and all is well with the replacement. I have and will recommend your company to friends  and I’m sure my future orders will pop-up on your screen. Many Thanks.

Maroubra - NSW
Nov 06, 2015

HI all just to let you know that i received my Deuter Helion wheeled backpack today, one week after ordering it (i live in DArwin). I thought that was good. Have been very pleased with my experience with Snowy's so far.

Annie - Nightcliff, NT
Nov 06, 2015

This is a great shop that a everybody should consider when looking for outdoor stuff. It offers quality stuff for great value. I would definitely shop with them again in the near future.

Ruby - Trugania, VIC
Nov 11, 2015

Hi.  Just received my order.  Competitive price with free delivery + prompt and efficient service = very happy customer. Thank you to all concerned. 

John - Bellbird Park, QLD
Nov 11, 2015

Hi Anya, Received my order today, very pleased with how quickly I received my order and the checklist and feedback slip was a really nice touch. Only thing I am a bit disappointed about is the way it arrived. I appreciate you put fragile stickers on and bubble wrapped however Australia post seems to have disregarded those stickers and the box is really bent and dinted. Normally I would not care in the slightest but I bought as a gift and it looks like it's been through the wars. Luckily my partner probably won't even notice but thought I would let you know.

Hi Sarah,Thanks so much for your email, we really appreciate the feedback. I am really sorry to see that your package did not arrive as we had intended – I agree, it doesn't look great. I've spoken with Anya and the team in the warehouse and they will do what they can to remind couriers to be more careful in future. If you'd like, we would be happy to send a replacement box out to you (we can flat pack it). Just let us know! Thanks again for getting in touch, Sarah. We hope that if you choose to shop with us again the experience will be a bit better. AND I hope your partner enjoys the new fan! Kind Regards, Leah (Snowys Team)

Sarah - Indooroopilly, QLD
Nov 12, 2015

Hi Leece, Just wanted to provide some positive feedback on my recent purchase from Snowys. My online purchase was very efficient and took only 3 days from the time of order to the time of receipt. The price was very competitive too and if the tent is as good as the service I’ll be extremely happy. Thanks and keep up the good work. 

Dave - Kincumber, NSW
Nov 14, 2015

Just a short email to congratulate your company on the speed and efficiency with which you run your business. I placed an order from my Melbourne address before lunch on Thursday and it arrived within 24 hours, utterly blown  away with such service from yourselves and Toll who delivered it. Keep it up.

Peter - Williamstown, VIC
Nov 16, 2015

Thank you Snowy. Goods arrived on Monday morning having been despatched on Friday (as far as I can ascertain). Obviously Couriers worked over the weekend. Very impressed with your efficiency.

David - Beaumaris, VIC
Nov 16, 2015

I ordered a Black Wolf duffle last week and was very impressed with the short time it took to arrive. Very Happy and would use Snowy's again. 

Graeme - Toongabbie, NSW
Nov 17, 2015

Hello Rob, I received my Double Moon Chair today, I am impressed with the speed and quality of your service. I look forward to purchasing more gear from you.Thank you

Michael - Charlestown, NSW
Nov 17, 2015

Thank you for the super fast delivery, and like my previous purchases with you, a convenient, secure and easy transaction. The sleeping bags, oztrail mega's, are as advertised, comfortable, warm, well made.

Michael - Bundoora, VIC
Nov 20, 2015

Hi to the guys at Snowys. I recently purchased a tent from you on-line and it arrived super-fast exactly as ordered  The price was very competitive and your customer service is excellent.  10 out of 10. Thank you

Pete - Chapman, ACT
Nov 20, 2015

All received thanks great product and great service as always! Thanks very much.

Karl - Fadden, ACT
Nov 21, 2015

Hi there, Just wanted you to know that I was most impressed with how quickly my online order arrived. I haven't used the product yet, but could not fault your online service. Thanks.

Wendy - Altona, VIC
Nov 23, 2015

Thank you for my order (editor: order number removed for privacy). Your price was very cheap, the goods came quickly and I got a call to say that you were one short of the 10 eskies I ordered and that you would credit the difference immediately. Very happy with my experience with snowys.

Jessika - Toowoomba, QLD
Nov 24, 2015

I received my order yesterday and would like to thank you for your service. It rates ten out of ten.i will certainly buy from you again. 

Jenny - Kew, VIC
Nov 24, 2015

Hi Callum, Just a brief thank you message. I recently bought a Cobb Cooker and following on from that I bought a copy of the Cobb Cook Book from you. I made that purchase last Thursday and it arrived in my letter box yesterday. Christened the cooker per the cook book last night and all’s still good (everyone has survived with no sign of food poisoning yet!!!). Great service - Thanks again. Kind regards

John - Cooks Hill, NSW
Nov 24, 2015

Dear Mark, Alll good the chair arrived on time and in good order, everything went smoothly your company is thoroughly recommend. 

Allan - Sans Souci, NSW
Nov 25, 2015

Hi Snowy’s Thank you for your great service on my recent purchase and I’m sure I’ll be back.

Ross - Virginia, QLD
Nov 28, 2015

Hey, I would just like to say thank you for my tent. Great service and fast delivery. I will definitely use you guys again if I have the need.

Toby - Warrawee, NSW
Nov 29, 2015

Hi Rob I am happy to say I am very please with your service. Quick, accurate and direct ..I have no  hesitation in dealing with your company in the future. Thanking you. PS Enjoy your Christmas and New Year Celebration.

Valerie - Ravenswood, WA
Nov 30, 2015

I placed an order with you last week for a camp oven. It arrived promptly and I really appreciated the free shipping. Would recommend.

Karen - Gilgandra, NSW
Dec 01, 2015

Hi, just wanted to say thanks for the great service and help I received from Josh today when I was placing my order for my 2 camp chairs. Outstanding service and made the whole experience so very easy. Many thanks and hope you all have a great xmas and safe new year.

Max - NSW
Dec 01, 2015

Hi Anya, Received picnic set today,very impressed by the service you have provided.

Judy - Frankston, VIC
Dec 02, 2015

Thanks Rob, easy order on line, why shop anywhere but with a local!

Phillip - Highgate, SA
Dec 02, 2015

Thanks again - totally blown away by your support, customers for life.

Simon - Richmond, VIC
Dec 03, 2015

Thank you so much for your handling of our order which we received yesterday. This was our first encounter with ordering anything ! which we had seen on the internet - we are late starters. We were very impressed with your service and will certainly be recommending your business to our family and friends. Many thanks.

Kerrie - Bateau Bay, NSW
Dec 03, 2015

Hi Guys and Girls Wow I am just emailing you to say your all awesome . Not only did I receive the tent in record time but so happy with it. Thanks again I will highly recommend Snowy’s to everyone.

Paul - Gordonvale, QLD
Dec 03, 2015

Wow! Thank you guys, such good service. My air bed arrived today, much earlier than I expected. I'll definitely be purchasing from you again.

Brett - Frankston, VIC
Dec 03, 2015

Just a short message to let you know that my tent arrived safely yesterday and to thank you for the fast delivery. Looking forward to sleeping in it under the stars over the next couple of weeks.

Trevor - Carlton North, VIC
Dec 03, 2015

Just want to thank you for the fast, efficient and free delivery! Was amazed this was a free service, the convenience was fantastic! Perfect way to do Christmas shopping :) 

Jane - Mount Barker, SA
Dec 04, 2015

Thank you ever so much for the prompt delivery of my on line order. We visit Snowys when in Adelaide and truly love the shopping experience. Wishing you all a very Merry Christmas and a happy and healthy New Year.

Kathryn - Mt Gambier, SA
Dec 04, 2015

Hi Corey,  Apologies for the delay,  busy time of year. Yes Coleman has been in contact and things are being promptly arranged. I am very pleased with Snowys service,  I would most defiantly keep buying from your Internet site. (warranty is always a worry when it comes to Internet purchases, and your prompt reply and checking up really removes that worry and keeps full faith in future Internet purchasing from Snowys. Thank you).

Gerry - Mosman, NSW
Dec 07, 2015

Hi there, just to tell you that I was very pleased with the execution of my order for the camping shower. It was so easy to assemble and works really well! By the way I really like the way how you correspond with your customers.Merry Christmas.

Jutta - Noosaville, QLD
Dec 07, 2015

Our order was received very quickly making our first online purchase from Snowys very worthwhile. We will certainly shop from Snowys online in the future and recommend to friends. 

Wendy - Port Lincoln, SA
Dec 09, 2015

Thank you Rob the Gazebo (blue) arrived this morning my daughter will b pleased I'm sure thank you again for your customer service.

Wilma - South Penrith, NSW
Dec 09, 2015

My feedback. Oh my goodness I am so happy with the item I bought. Snowy's price was at least 30% cheaper than elsewhere plus free delivery and fast freight. 10/10.

Jennifer - Milperra, NSW
Dec 09, 2015

I can't use the google review system sorry and don't have FB so here's my positive feedback. Thank you. Great service. Fast. Efficient. Great value. Recommended.

Marcellus - Leura, NSW
Dec 10, 2015

Hi Callum, Just a brief note to advise that the stretcher has arrived safe n sound.  Your companies efficiency in this regard is much appreciated and the item appears to be in good working order.  Thank you for a job well done.

Allan - Sandy Bay, TAS
Dec 10, 2015

Hi, I have received my rent and all is good. This is just for your information. The tent arrived yesterday afternoon (9th December) after ordering it on the 3rd December. In this day and age, taking 6 days to get a package from Adelaide to Sydney seems unneccesarily long when on-line purchases from overseas arrive in less time. I think it was longer than you indicated it would take too. Anyway, thank you, the tent looks great and the price was very good.

Hi Paul, Thank you so much for your email. We’re really glad that your tent arrived safe and sound. I am sorry to hear that your order took longer than expected to reach you. We pride ourselves on our ability to send stock out on the day we receive an order and advise that it could take up to four business days for it to arrive to a customer’s house. Unfortunately, as you can imagine this time of year is very busy for couriers and sometimes it can take a little bit longer - it doesn’t help that they’re unable to deliver on weekends as well! We’re sure that if you decide to order from us again it will arrive much quicker than parcels ordered in the Christmas period.Thanks for your patience and for letting us know. I hope you enjoy heading out with your lovely new tent! Kind Regards, Leah (Snowys Team)

Paul - Curl Curl, NSW
Dec 11, 2015

Dear Customer Service, My Nitecore SRT 3 torch (order No. 40460) arrived today safe and sound and I found the entire transaction process easy and efficient. Merry Xmas

Roger - Romsey, VIC
Dec 12, 2015

Hi Rob, Thank you for the prompt service on my recent purchase. 3 days from your store to me in NSW great service . I am very happy with the swa. Will definitely purchase from you guys again.

Leon - Eden, NSW
Dec 12, 2015

Thanks for the fast,efficient and user-friendly service.

Judy - Wagaratta, VIC
Dec 13, 2015

Found your website very helpful and easy to use . Your pricing was competitive and my order was handled and dispatched very quickly. The tent is great. Thanks for your service.

Roger - Banksia Beach, QLD
Dec 14, 2015

Eve, Items received in good order. Service was efficient, prompt & ordering dead easy. Thanks 

 

Mike - Goondiwindi, QLD
Dec 14, 2015

Hi, Just wanted to say thanks for the quick and easy delivery of the Black Wolf Cedar Breaks 55 travel pack last week (order # 40352). I'm going backpacking around Asia for a month and the pack is perfect for the trip (and hopefully more trips as well!) I loved how easy your website is to use and was impressed by your price - much cheaper than I've seen elsewhere! Thanks again and happy holidays!

Chris - Bassendean, WA
Dec 15, 2015

Hello Snowys We received the roasting rack and camp oven trivet exactly as ordered and in excellent condition. Delivery was very fast, as usual. Also my phone enquiry prior to buying, was answered very efficiently. Well done. 

Kim - Balwyn North, VIC
Dec 16, 2015

Hi Callum, I just wanted to say thank you for providing an excellent service. I received a perfect product at an amazing price that was delivered early. Brilliant!

William - Sydney, NSW
Dec 17, 2015

Hi Sarah The 2 tubs I ordered arrived today very quick service delivery , great colours. If I need any further items for camping I will check with your list first. Thank You.

Barbara - Forester, NSW
Dec 18, 2015

Thankyou So Very Much for  Your Wonderful Staff And Such Personal Contact, highly recommend. !,, (Customer wrote on in another email sent shortly afterwards) I have nothing but absolute praise for how well you have handled this mad time of the year...Staff is unbelievable.  Cant recommend you business enough..  Once again thank you to all..and a very very Merry Xmas.

Mary - Balwyn, VIC
Dec 18, 2015

Earlier this month I purchased a camping chair from you.  Thank you for your prompt service, good packing and good price. 

Diana - Richmond, NSW
Dec 19, 2015

Thanks guys.My order arrived and I'm very impressed with your service.Your staff were very helpful when I rang for advice prior to placing my order. My local BCF store were given the chance for this sale prior to contacting you but they couldn't care less. Business must be good if they can turn away a $2000 sale! I'm glad I stumbled across your store when doing a Google search ☺I look forward to buying more gear from you and have given you a big rap to my friends.

Wayne - Baranduda, VIC
Dec 22, 2015

Great price, free shipping, fast shipping and very, very happy with the freight packaging. My product was not going to get damaged. I will most definitely recommend your site to others.

Janelle - Bellbowrie, QLD
Dec 22, 2015

I would just like to express my sincerest thanks for the amazing customer service that I received. After being let down at the last minute by a local camping supplier I urgently needed to find a "Jimmy's Thunderbox" before we left for camping two days after Christmas. I called Snowy's Outdoors and let them know my dilemma and immediately I was advised that they would ship my order and do all possible for it to arrive before Christmas. To my surprise the courier arrived the next morning. I would like to thank the team and wish them all a Merry Christmas. I will definitely be shopping at Snowy's Outdoors again. Thank you. 

Danielle - Point Cook, VIC
Dec 22, 2015

Dear Team,.Thank you for an excellent free delivery. Product is just what I wanted. All good.

Michael - Bull Creek, WA
Dec 22, 2015

Hi, Ordered yesterday afternoon and arrived early this morning. Fantastic delivery service. Please thank delivery service for awesome performance!!!

John - Surrey Hills, VIC
Dec 23, 2015

The chair arrived this morning. It's great .Thank you Snowy's.

Wayne - Mount Warren Park, QLD
Dec 23, 2015

Hi Anya and all at Snowy'sThank you all for the great service and prompt delivery of our Coleman Event tent. It arrivedToday just in time for Christmas. What a wonderful company to deal with ( our first, but not last time). Best wishes to all for a happy and safe festive season.

Terry - Somers, VIC
Dec 23, 2015

Hi Snowys Service Team, Goods arrived yesterday. The team kept me informed the whole time. Best online shopping experience ever. I will definitely be shopping again at Snowys. Thanks again for a great experience. All the best for 2016

Tim - Hebersham, NSW
Dec 25, 2015

Wow. Thank you so much for getting my order delivered before Christmas. I had a back-up plan, not expecting you could possibly process and deliver in 3 working days at this time of year but you came through like champs. And double wow... I ordered an Event 14 sunshade but as it was out of stock I received the superior Deluxe version at no extra cost- saving $100!!! Amazing service. I hope your business grows and grows. Thanks team and Merry Christmas.

Jon - Indooroopilly, QLD
Dec 26, 2015

Hi there, I bought my husband the Oztent Gecko Directors Chair with max weight 150kg for Christmas. It arrived in a secure box which my grandchildren now play in. Our big boy loves it. He took it to a relative’s place on Christmas day and sat in it. I have just removed it from the lounge room where he thinks that he can leave it! Now it is neatly packed in its carrybag ready for him to take to model sailing and model flying. He was surprised at the light weight of the chair but it accommodates him beautifully. It is the best value and quality for a big mens chair that I have seen so far. We would be very happy if he can get at least 5 years wear out of it. Thank you for great service at a good price.

Barbara - Banksia Beach, QLD
Dec 28, 2015

We received the pop up tent and my son loves it! Good service.

Shelley - Narre Warren South, VIC
Dec 29, 2015

Hi I just wanted to say a big thank you to the team at snowys. My goods arrived within two days of ordering online, they kept me informed every step of they way. I couldn't be more happy with the product. Extremely fast,reliable service especially being the Christmas period. Will happily shop at snows again and will be telling all my friends and family about this great business.

Sarah - Gilleston Heights, NSW
Dec 30, 2015

Hi Snowys crew Father Christmas came into purchase 3 swags for our daughters for Christmas. You ordered a pink one in especially for me which was fantastic.This photo is Christmas morning when the girls found their super awesome present the elves put up for them. Their words.The girls and my nephews played in them for hours on Christmas day. Thanks again for great service, as always when we get our camping gear from you.

Amy - Yorketown, SA
Dec 29, 2015

Hi I just wanted to say a big thank you to the team at snowys. My goods arrived within two days of ordering online, they kept me informed every step of they way. I couldn't be more happy with the product. Extremely fast,reliable service especially being the Christmas period. Will happily shop at snows again and will be telling all my friends and family about this great business.

Sarah - Gillieston Heights, NSW
Dec 30, 2015

Hi Snowys crew Father Christmas came into purchase 3 swags for our daughters for Christmas. You ordered a pink one in especially for me which was fantastic.This photo is Christmas morning when the girls found their super awesome present the elves put up for them. Their words.The girls and my nephews played in them for hours on Christmas day. Thanks again for great service, as always when we get our camping gear from you.

Amy - Yorketown, SA
Dec 31, 2015

Hello, I placed an order for a tent and it arrived within three days. I am very impressed with your service. Thank you.

Karl - Shepparton, VIC
Dec 31, 2015

Hi Erin, Thanks for all your help as our  Black Wolf tent has just been delivered. Toll Ipec are great and delivered door to door interstate to country Vic in 3 days. Thanks to Lisa for her help in sorting out the delivery problems with our previous purchase and the "Other couriers" . We have used you guys before and will certainly do it again.

Pete - Mansfield, VIC
Dec 31, 2015

Hi guys, Just want to say thank you! I recently ordered an Oztrail gazebo and it arrived before Christmas in time for our camping trip.  Great service and free delivery, who could ask for more!! Will definitely shop with you again.

Julie - Orangeville, NSW
Jan 01, 2016

Hi Just letting you know that your website is outstanding fantastic. Whoever looks after it needs a big pat on the back. It is really user friendly and the checkout process in particular is a really positive experience. It feels personalised and it gives you handy tips (i.e Name on front of card requirements, also explains BPAY payments take a bit longer, and the fact that you are on holidays on 01/01. Also, the big thank you at the end of the checkout process is a really nice touch. You guys have it right, and rarely does a website impress me so much that I let the company know. Thanks for a great customer experience and have a Happy New Year.

Caroline - Upper Lockyer, QLD
Jan 04, 2016

Hi guys, Your price was the cheapest I could find and was delivered faster than I had thought possible, especially given the peak postage delays this time of year. When I opened the box I was stoked to find the tent had clearly been packed very carefully for safest transit - bubble wrap and all, much nicer packing than the tent will find in my pack! I'll definitely be back when I'm in the market for some more gear.

Nick - Port Macquarie, NSW
Jan 04, 2016

Thank you, very happy with my backpack picnic set, compact and excellent value.

Mary - Drummoyne, NSW
Jan 04, 2016

Hello, We received our parcel from Snowys today. We want to say thank you. We have ordered several camping items from Snowys and we have been impressed with the competitive prices and the consistently good customer service.  We were even notified that there had been a delay in delivery due to the courier. We really appreciate this communication.Thank you, and keep up the great work! 

Justine - SA
Jan 05, 2015

Hi Your service was very good & very impressed with my speedy pop up tent. Thanks

Allan - Australind, WA
Jan 06, 2016

Many thanks for your extremely quick and efficient response to my order.
I hardly had time to read and digest your dispatch email before there was a knock at the door and there was TollIpec! The table is exactly what we wanted and good value.

Bill - Lal Lal, VIC
Jan 06, 2016

Hi Eve, just a note to thank you for your excellent service and fast delivery of my Caribee bag order. Just what I need for upcoming trip. I would certainly recommend your store, and will use in future.

Cheryl - Panania, NSW
Jan 07, 2016

Dear Eve ( at Snowy's) Thanks so much for your quick response to my order for Teva Sandals ordered on Tues 5 Jan at 2pm and received this morning Thur 7 Jan in Bondi NSW at 2pm in good condition  Really loved the friendly service and prompt delivery.

Rodger - Bondi, NSW
Jan 07, 2016

Hi Guys, Just wanted to say a big thank-you to all for my recent purchase, from my initial phone call to you and corresponding emails and updates for delivery you have given me great customer service which I really appreciate. I hit the road straight away and did an overnight stay with the Exped Megamat 10 and it was great too. Many Thanks again.

John - Croydon North, VIC
Jan 08, 2016

My order received thank you. Very good service.

Lynette - Bli Bli, QLD
Jan 08, 2016

Hey guys! I just wanted to send you an email to say how amazing your company is. Ordered heaps of gear yesterday and received it all today. I will continue to use your site for all my outdoor gear. I decided to email you guys as I understand that there's no better compliment than a written one. Thanks so much, I really appreciate it. Keep killin' it.

Hayden - Narre Warren North, VIC
Jan 09, 2016

Thanks Snowy’s , we ordered a tent online on Tuesday night and it arrived in Melbourne on Friday. - very impressive!  Ordering was easy, prices are great. We are very happy with our new tent. I wich all my shopping was this easy!! 

Gabby - Thornbury, VIC
Jan 09, 2016

Exceptional service, thank you.

Kris - East Deep Creek, QLD
Jan 11, 2016

Hi, Received the order today, great service, many thanks, love the tent, can’t wait to get away road tripping camping up north next month, very much appreciated.

Charles - Engadine, NSW
Jan 11, 2016

Hello Anya (from Snowys Customer Service Team), Thank you very much for the extremely prompt service in sending the sandals that I ordered. Also thanks to Eve last week for the delivery of a beach shelter. The online shopping from Snowys has been a very good experience- it was easy and the emails told me exactly what was happening to  my orders. I would certainly use this service again and recommend it to my friends.

Suzanne - Hawthorne, SA
Jan 11, 2016

Hey Anya ,what great service , will be coming back , thanks ! 

Trevor - Capalba, QLD
Jan 12, 2016

Good Morning Corey, Just wanted to let you know that this replacement pole arrived here on Friday afternoon. Thanks for taking care of this so quickly, a huge credit to Snowys especially at this time of year!!!

Stephanie - Symonston, ACT
Jan 12, 2016

Such a wonderful buying experience! Great customer service! Lowest price by far!! Really fast delivery! Thankyou!

Melissa - Bunbury, WA
Jan 12, 2016

Every now and then I like to take a moment and provide positive feedback when deserved to counter-balance all the negatives that occur online.  To that end this time it's superfluous as all the feedback and reviews I've read has already been glowing, something that is amazingly rare in today's world where a delivery issue or bank issue or manufacturing issue outside of control can result in a tirade of abuse. Yet somehow I am still compelled to put fingertips to keyboard.  

There are many factors in shopping that make purchasing decisions for me.  

These include Service, Website ease, Website information, Delivery, Price, Range, Reviews and many other factors.  Generally in the end I decide which ones I will take a hit on, with price being the major factor.

The idea that the cheapest price available for my tent was on a well designed website which had the most detailed information and the only reviews and Q&A's about the product that I could find teamed with phone responsiveness to a query and a seamless checkout system with amazingly quick and free interstate delivery (Next day) from a company with flawless reviews... well I don't think I've ever had that combo before.

And so I add my little voice to be absorbed into the swelling chorus of happy Snowy's customers. I've used a 10 foot pole to scrape the absolute bottom of the barrel to find a negative in my experience and come up with one, that being that you aren't in Melbourne so I could thank your team in person.

Whatever dark magic you are using, please do not lose the spell book.

Lyndon - Wantirna, VIC
Jan 13, 2016

Thank you for a very easy and fast transaction such a pleasure to deal with a company like Snowys. I hope to deal with you again.

Rodney - Alexandra, VIC
Jan 13, 2016

Thank you Mark. Thank Paul and the team also for the continuous great service.

Grant - Hazelbrook, NSW
Jan 13, 2016

I normally shop at Anaconda, however they weren't very helpful regarding stock availability, colours, service and price. I asked them to match your price and they claimed technically they didn't match stores in other states. I wrote a complaint to them expressing my dissatisfaction. I was very impressed with your service, range and price. In fact I had the travel pack delivered to me before Anaconda could respond to my concerns. I will certainly search your website when I next need to purchase.

Wayne - Hughesdale, VIC
Jan 13, 2016

Thank you very much for prompt delivery of back pack. A1 condition.

Kim - Barrack Heights, NSW
Jan 14, 2016

Thank you so much!  I got the order a day early!  Thanks so much!!!  so glad I got in time for the weekend, you guys are awesome!

Lisa - Brisbane, QLD
Jan 15, 2016

Hi Snowy's, Please pass my thanks on to Corey, Nat and Lisa. I am always impressed with how quick and professional Snowy's staff are to customer queries.

Ryan - Ascot, WA
Jan 15, 2016

Thank you for my prompt delivery. Awesome - wish you had stores in Qld.

Frances - Broadbeach, QLD
Jan 15, 2016

Hi Erin/Customer Service Team I got your request for feedback with item I purchased from you. Thanks for your prompt action to let me know that there would be a delay with item and how long I could expect for delivery. I cant fault your service and will happily recommend you if anybody asks about interstate online shopping. Thanks for the camping & hiking checklist that's a nice touch and I will actually use it. All the Best and Good Luck with everything.

Stewart - Rockingham, WA
Jan 15, 2016

Hi Mark Many thanks for sorting out. Products arrived and they are excellent  Your service and after sales service is outstanding and we will look to buy from you again

Lee - East Melbourne, VIC
Jan 16, 2016

I recently bought the Coleman Instant Traveller from you, but have only just used it on a camping trip into Victoria. I just wanted to say your service was fast, inexpensive and easy and that the tent is rather brilliant. Thanks so much.

Gail - Crookwell, NSW
Jan 16, 2016

Hi, Mark Thank you & the Snowys staff for the help you all have given during the whole order & refund process. The service & availability of your staff is second to none, everything went so smoothly except my wrong choice of tent. Snowys has won me a loyal customer, thanks to the great service. I will have no hesitation in recommending Snowys to anyone that needs camping & outdoor gear, you are now my first choice.

Toni - Carlingford, NSW
Jan 16, 2016

thank you for you message re delivery of  directors chairs. they arrived yesterday 15/1. thank you again.

John - Singleton Heights, NSW
Jan 18, 2016

COREY.       RECEIVED REPLACEMENT COLEMAN CAMP CHAIR TODAY AND IT ARRIVED IN PRISTINE CONDITION.    THANK YOUR STOREMAN FOR US AS IT WAS THE BEST PACKED PARCEL  I  HAVE EVER RECEIVED   AND THANK YOU COREY FOR YOUR FANTASTIC SERVICE.  I AM ONE HAPPY LITTLE CAMPER.  !! 

Nev and Marg - North Rockhampton, QLD
Jan 18, 2016

Thank you very much. I will use you guys again and will let people know about the service and value for money I have received, thanks again.

Dave - Regents Park, QLD
Jan 19, 2016

Hi. Tent arrived this morning, many thanks for the prompt delivery.  Ordered Sunday afternoon, dispatched Monday afternoon and arrived today. Great service and communication. All the best for the year.

Stephen - Bentleigh East, VIC
Jan 21, 2016

Hello.I ordered some gaiters yesterday and they arrived today! (I'm in Melbourne). That's incredibly quick. Thank you!

Katherine - South Melbourne, VIC
Jan 21, 2016

Hi There, I would like to provide some feedback on my purchase! I have received my order and I would like to Thank you all for a speedy response. I would like to specially thanks Ben and Matt for their service, for going all the way to help dispatch the bag on a very short notice. I wasn't sure if I'd receive the bag on time for my trip but I did and I am very happy!!!! Thanks a lot guys!!!

Komal - Sydney, NSW
Jan 22, 2016

Hello thereI received my order this week and you asked me to comment on my experience. Well . . .   I am delighted!! I placed an order late on SUN 17JAN.  I did something wrong with the PayPal function so never actually paid at that time. On TUES 19JAN, I had a very bright and happy message left on my mobile by Mark offering to finalise payment. I called back that day and spoke with Ben who was equally bright and happy who took payment details efficiently. Then, bloody hell, the goods were delivered on the following day!  Well packed by (I assume) Callum. I am amazed!  Well done Snowy’s! And your price matched that advertised on TV shopping without having to pay the postage. And the chairs are great. I’ll be back!

Trudi-Rose - Flagstaff Hill, SA
Jan 25, 2016

Thank you. l was amazed at the speed of delivery to the Riverland - less than 24 hours after placing my order!

Rosslyn - Berri, SA
Jan 25, 2016

The service was excellent,very obliging and I can highly recommend to any shoppers From Fremantle a highly satisfied customer.

Edite - Fremantle, WA
Jan 27, 2016

Hi Snowys, Thank you for your friendly expert advice, fast shipping and unbeatable prices.

David - Seattle, WA
Jan 27, 2016

I would just like to let you know we are very happy with our purchase and the prompt delivery
Many thanks.

Jenny - Mooroolbark, VIC
Jan 28, 2016

Hi Snowys, I received my order today, a little quicker than expected. Thank you. It was nice to have Rob's personalised Thank You note. I have seldom experienced this before with online shopping. The packaging was perfect. It was well padded and thoughtfully annotated with "don't open with craft knife". Hunter Express seemed to provide a good service. I haven't had a delivery using them before - mostly my items come by Australia Post or Fastway. I appreciated the ability to add instructions to leave the item in case I wasn't home. And the price was good. I couldn't have asked for more. Best regards, 

David - Newport, NSW
Jan 28, 2016

Thank you for your prompt delivery and service. A very happy customer and a happier camper now that I will be cool.

Judy - Sandy Point, VIC
Jan 29, 2016

Thankyou so much for my swag. Ordered on 27/1 and delivered on 29/1 to Victoria . Excellent service all round.

Sandra - Benalla, VIC
Feb 01, 2016

Thanks Rob. I just received my Oztrail Swag today. Excellent product, excellent service, excellent price, fast delivery. 10/10. I will definitely be recommending you to others and returning myself for future camping gear. Regards,

Andrew - Mandurah, WA
Feb 03, 2016

I was very impressed with snowys from start to finish. The web-site was easy to follow and I was happy you could pay with paypal. I ordered the bells beach shelter one morning and received it at my door the next morning- impressive fast delivery and I didn’t need to pay for the postage. I haven’t bought one of these shelters for many years but was delighted to find many improvements from the old original. The Sunny Jim shelter was worth the extra money. 1) extra large quality plastic lined bag- no more difficult stuffing into a small bag. It has quality gold zips and its trendy. 2) The light weight poles had a metal chain at the point where you bend to pack up so will not break like elastic did. 3) I love having a plastic mallet to bang the pegs in, they are extra strong pegs. 4) The zip pocket inside was not just for your keys- it goes from one side to the other and about 60cm deep, wow impressive! I can now zip up everything, hats, sun block whatever you like and it won’t blow away. It is made of mesh so you can see the contents. To top it all off I can buy many accessories to match and have already purchased the large throw towel. Snowys didn’t stock the accessories so I needed to order it direct from Sunny Jim. The Sunny Jim Bells beach shelter will give us many years of shade and enjoyment at the beach. I liked it so much that I think I will encourage my 6 grown children to buy one also.’ 7 Sunny Jim Shelters in a row at the beach’ with many grandchildren I can picture it now. 

Linda - Heathfield, SA
Feb 03, 2016

Hi, My Order Arrived all Ok, Very fast delivery, Thanks For your good Service. Cheers, 

David - Cliffton Springs, VIC
Feb 04, 2016

I received my shower tent today, put it up and......LOVE it.  Fast delivery, great service.  I will send you a photo of the shower tent being used next week LOL. Regards

Dave - Bairnsdale, VIC
Feb 04, 2016

Just thought I’d send you a note to thank you for the excellent service you recently provided. I am always wary of first time shopping at a web store I haven’t used before. But I must say I was very happy with your website, and the great contact information as the order proceeded. I ordered on the Monday night, I was notified the product (Exped Mats) were shipped on the Tuesday and Aus Post notified me it would arrive on Thursday – and they arrived on Thursday morning. Pretty good from Adelaide to Melbourne. Product was well packed, with a timely warning not to use a knife to open the box due to this risk of cutting the mats (thank you Callum). And a note showing a checklist of what to pack for camping – nice touch. Pricing was also competitive which is always useful. Thank you team at Snowy’s. I will be looking at more gear and I am more than happy to purchase again from you. 

Peter - Sunbury, VIC
Feb 05, 2016

Hi, Just wanted to say thank you for getting my items to me in about 24 hours. Amazing service :) Will definitely be ordering again.

Rimas - VIC
Feb 06, 2016

Hi, I just wanted to let you know that I am most impressed with your customer service. The prompt communications, delivery etc. were outstanding………….to order one afternoon and to have it delivered the very next day is unbelievable in this day and age……………WELL DONE! to all the staff involved. Thank you and regards,

Phil - Morphett Vale, SA
Feb 06, 2016

Dear Sir,I wish to say what a positive experience it was dealing with your company recently on line and via phone. The staff (Natalie) could not be more helpful. We received our order earlier than expected and the pricing was excellent. Thank you,

Catharine - Warabrook, NSW
Feb 08, 2016

Dear Chris, I am responding to your request to review my shopping experience. I received my Oztrail chair this afternoon and I am delighted with the experience of shopping online with Snowys. When I placed my order, I requested a blue chair and I received an email confirmation for which I was grateful. Today, the parcel arrived suitably secured and was delivered in a few days from when I placed my order. 5 Stars and many thanks,

- Kirawee, NSW
Feb 10, 2016

Great service. Order delivered to rural Vic within 48 hours. I will be back.

Shane - Warnambool, VIC
Feb 10, 2016

Hello Josh. I will spread the word in WA. Excellent service & prompt delivery. You should establish a store here in Perth. There is poor service here. Regards,

Mick - WA
Feb 11, 2016

Thanks for the great service, purchased a dome screen tent from you on the 8th Feb, it arrived today 11th Feb, very pleased would shop with you again and highly recommend you to anyone wanting good service and great products, thanks guys:).

Marion - Churchill, VIC
Feb 11, 2016

Hi Thanks. Everything arrive Great delivery time.

Rob - Rivett, ACT
Feb 12, 2016

To  Snowys Customer Service Team. In one word - Fantastic. I am amazed at how quickly my order was dispatched and waiting for me to collect at my local post office - less than a week. Without doubt Snowys has to be the fastest internet store in Australia. No only fast service but information on who to contact if I had a query - so reassuring that my patronage was appreciated and valued.  Five out of five stars. Unreservedly highly recommended.

Rick - TAS
Feb 12, 2016

Brilliant packing job all arrived pretty quickly - everything as described. Great service, I will definitely be back again. Thanks,

Andy - Waurn Ponds, VIC
Feb 15, 2016

Dear Team, Received my order earlier than expected.  Excellent service, thankyou. I will definitely be back. Regards,

Richard - Margate, TAS
Feb 16, 2016

Thanks Snowys. That is good service Ordered Thu Received in Tewantin Qld on Tue morning THanks

Noel - Tewantin, QLD
Jan 17, 2016

Directors chairs are great. Many thanks for the way you looked after us, my wife and I were  very happy with the product and delivery. Regards

John -
Feb 17, 2016

Hi, Received here today, 17 Feb, 2016, well done. Very good customer service, packaged carefully, with really prompt dispatch and delivery. Thanks,

Brian - Point Claire, NSW
Feb 17, 2016

Attention David L. Dear David, Reference above, turned up yesterday. As usual, top service and lowest price. Thanks again Kind Regards,

Mike - West Buselton, WA
Feb 17, 2016

hankyou I received the parcel (box) Monday morning. Am extremely pleased with the prompt and free delivery. I will let the market organizers know about you so that they can pass it to marketeers that require a marque at a good price. Thankyou. ..... 

barbara - Encounter Bay, SA
Feb 18, 2016

Hi Rob, I recently ordered the Coleman Stadium Seat Order No.47600.  I was really pleased with the service I got from Snowys.  The chair is great and the price was very good.  I needed it in a hurry and even though the freight cost through a carrier was more than the purchase price of the chair I was prepared to pay it to receive it quickly, which I did.  Very happy and will definitely purchase from you again. Regards

Ann - Turner, ACT
Feb 18, 2016

Hi Rob, I recently ordered the Coleman Stadium Seat Order No.47600.  I was really pleased with the service I got from Snowys.  The chair is great and the price was very good.  I needed it in a hurry and even though the freight cost through a carrier was more than the purchase price of the chair I was prepared to pay it to receive it quickly, which I did.  Very happy and will definitely purchase from you again. Regards

Kyle - East Rockingham, WA
Feb 19, 2016

Thank you Snowys! My order was delivered at 9 a.m. this morning. I am so impressed with the service that you have provided. Can hardly wait to use my new washing machine. Thank you again

Marilyn - Ballan, VIC
Feb 22, 2016

Congratulations on your very speedy shipping of the two Coleman 350 torches to Nunawading, Vic.  Ordered 19 February 2016, delivered am Monday 22 February 2016.  Pretty good. Your prices are also the best I could find, so you will be my first choice for camping gear in the future. Many thanks.

John - Nunawading, VIC
Feb 23, 2016

Hi to the friendly staff at Snowys, Thanks for the terrific job of completion and delivery of our order, excellence in all fields including telephone response to our enquiry, delivery prompt and without incident, package arrived complete and undamaged. What more is there to say, thanks guys.

Kevin and Jill - Maryland, NSW
Feb 24, 2016

Hi Josh, re: Order Number 47307 (transaction no 328372) Many thanks for your great service and great product. I received the Oztrail swag in Melbourne the first business day after ordering it online. The service was perfect, and the swag is great. Keep up the great work. Cheers,

Pasquale - Melbourne, VIC
Feb 24, 2016

Again, another package arrives in only 2 days (less than half of the expected delivery time of 5 days - A credit to your quick packing and Toll's quick transport) I will continue to be a return customer. Thank You

Nicole - Albury/Wodonga, NSW
Feb 25, 2016

Thanks that exceptional service! Less expensive than Anaconda and you actually stock it unlike Anaconda who lists it in their website under the Gosford store but when I checked the store in Gosford I was met with looks like I was from another planet, Anaconda FAIL! All the best,

Garth - Kariong, NSW
Feb 25, 2016

Hi Rob, Thank you for the gazebo that you couriered to us in Karratha. It arrived this morning. Haven't pitched it yet, but will do that this weekend. Very impressed with the service from Snowys mate. We will support you again when we need something. Thanks again and stay well. Cheers

Leon and Petro -
Feb 25, 2016

Hello Chris. I received my order for the kookaburra bush toilet today. I am very pleased with the product & the speedy delivery. Many thanks. Kind Regards

Michael - Emu Plains, NSW
Feb 25, 2016

Thank you for the fantastic service.  I ordered my goods on line in the evening of 22 February and received them on the 24th!  Exactly what I ordered and incredibly quick. xx

Suzanna - O'Connor, ACT
Feb 25, 2016

Thank you so very much, my order has arrived.  I'm thrilled! Warmly

Anna - Burradoo, NSW
Feb 26, 2016

Hey thanks for your email. At the start of this month I headed up to Bathurst for four days camping and the gear I purchased from you guys was spot on! Everything worked a treat and was exactly what I wanted and needed! Great work and exceptional customer service! I'll be letting other people know about you and how speedy the delivery was. Thanks again. Regards

Jason -
Feb 26, 2016

Parcel arrived today. Thank you for reliable service & quick posting. I was also impressed by the careful protective packaging. All perfect,

Lynne - Corinda, QLD
Feb 26, 2016

Hi Corey (and Matt), I just wanted to pass on my feedback to you and the team at Snowys regarding the service I received during and after my recent purchase.....I decided to buy my tent (Black Wolf 450 Turbo Lite) from Snowys for three reasons: 1. Price was as good as others 2. Delivery was included (so easy to know final cost without having to go through whole transaction) 3. Website is clear and easy to navigate. I purchased the tent from your online store at 11pm on the Sun night – by 10:30am on Tue morning it had arrived at my work in Melbourne – tick. As you know I had an issue with the tent when setting up the following weekend (clip not attached to hub).  I rang your store on the Sun and explained what had happened.  I was expecting some usual resistance, however, your staff were friendly, listened to me (a sales guy in the store also had the same tent and had experience the same problem) then promptly asked me to send an explanation (with photos) of the fault to your warranties section and would receive a reply on Mon. On Mon morning I got a call not only acknowledging that you’d received my email but that you had already organised a replacement tent to be sent to me and that I would get this in the next couple of days in time for our first camping trip with the kids that weekend  – big tick. You also made it easy by allowing me to pack up the faulty tent after I returned from my trip and that a courier would collect this from my work - big big tick. I apologise for the long winded email but I was so impressed with your service from start to finish, especially your after sales service, that I felt it had to be acknowledged in writing.  All I have done as a result is sing you and your company’s praises to others – which hopefully sends more sales your way. So – thank you for making it all so easy and helping me and my young family enjoy their first camping trip without any hiccups – it was much appreciated. I look forward to purchasing more items from your store in the future and highly recommending you to others. Kind Regards,

Andrew - Kielor Park, VIC
Feb 26, 2016

Thank you very much Corey   it is very easy doing business with Snowys.  Your service is excellent. Kind regards

Sonya -
Feb 26, 2016

Thanks Corey. Have to say that dealing with Snowy's has been such a satisfying experience.  You guys have been great.  As for the clip.  When we pulled the tent down the broken clip,  which was broken at the point of attachment, was under the floor.  When I received the delivery I was concerned with the packaging so I took photos. They are attached.  Obviously the manufacturers and Snowy's have no control once it has left the depot but your customer service is to be congratulated.  Apologies for not getting back earlier and hope that I haven't caused some poor QC guy to go on a mission on trouble shooting. Happy to complete our camping purchases with Snowy's. Cheers

Bill -
Feb 26, 2016

Thankyou very much for the very fast arrival of the 2 Coleman Stadium Chairs.  they arrived today and are fabulous. Pls also thank Hunter Express for the very prompt delivery. Kind regards,

Sue - North Epping, NSW
Mar 02, 2016

Thanks Callum, Tiny order but couldn't have been easier or quicker. Regards

Jeff - Heidelberg Heights, VIC
Mar 03, 2016

Hi Rob, Order received in good condition, great service, thanks. Regards 

Doug - Herbeton, QLD
Mar 03, 2016

Hi Mr Snowy, Goods arrived safe and sound, thanks for the good, prompt service. Regards,

Geoff - Mildura, VIC
Mar 03, 2016

Hi Team, Well, what an experience to shop with a company that is so professional in every way. I am 73 years young and in that time I have never experienced a company that gives service as magnificently as Snowys. I had reason to ring the Snowys on three different occasions and each time I was greeted with a team member who was friendly, courteous and very knowledgeable. I ordered a Coleman Gazebo late on a Friday afternoon and it was dispatched on Monday morning, arriving at my home in Coffs Harbour, early on Wednesday morning. Thanks to the team at Snowys. You are absolutely amazing. Keep up the good work.

Jim - Coffs Harbour, NSW
Mar 04, 2016

......speedy delivery & great price - I am very happy with my order - thank you!

Karen - Picnic Point, NSW
Mar 08, 2016

Good Afternoon. Just wanted to say a "great big giant thank you" for the prompt, efficient and amazing service I received. I ordered my chairs and next minute they were dispatched and arrived safely in Melbourne yesterday. I was able to track their journey via the Toll website and was able to advise our security desk (where they were being delivered) to keep an eye out for them. The packaging was fantastic as they arrived individually bubble wrapped and then placed inside another box). I have been telling everyone about your website and have advertised it on our own Facebook Page. Will be ordering again from Snowys. Terri. (And a special thanks to Natalie for her friendly manner on the telephone).

Terri - Melbourne, VIC
Feb 08, 2016

Good afternoon, Just wanted to tell you how happy I was with your service. Got the item quicker than expected and really appreciated the 'camping list' enclosed! Thanks again,

Anne - Eltham, VIC
Mar 10, 2016

Hi there, I had real trouble tracking down a particular tent and called pretty much every chain in Sydney I could think of, I was really surprised how rude and unhelpful they were considering I was about to handover a good deal of cash for a tent. Anyway I looked online and found Snowys stocked the tent I was after, they had a great video online showing all the tent features which was really helpful and when I rang up to ask about it the person was not only really friendly and helpful but also took the time to chat and advise me on the purchase. I ended up ordering from them and on the day they said it would arrive, it did! Cheers guys.

Ryan - Sydney, NSW
Mar 10, 2016

Just letting you know about the service I recently recieved when I ordered a couple of oz trail camp stools online. I was recommended to your company by a friend so I diligently ordered my stools.Within 2 days I had recieved them all intact! Very impressed by your prompt service and would not hesitate to buy from your store again. Thank you,

Ros - Echunga, SA
Mar 11, 2016

thank you for the prompt delivery of the above item. the tent performed well in both rain and strong winds. again  thank you for the prompt service  and good service

Phillip - Kingston, TAS
Mar 11, 2016

I would like to thank you so much for your fast delivery, I can't believe how quick my stuff got here!! This is my second transaction with Snowy's and I will be looking here first for anything to do with camping etc.from now on. Great prices, excellent customer service.

Jo - Bodalla, NSW
Mar 13, 2016

Hi, I received my order of two Oztrail event chairs last week, just in time for an outdoor concert.  They were well packed and arrived intact and in a timely manner.  The chairs are great - very, very comfortable and ideal for our Perth summer and all of our outdoor events. Pricing was great as well - thank you - i wouldn’t hesitate to recommend or use Snowy’s in the future. Cheers

Shelly - West Perth, WA
Mar 14, 2016

Just had my Ezywash delivered and my wife is delighted with the product. It will be an ideal extra for our caravan trips. Thanks for the prompt service and excellent price. To Rob from

David - Albany, WA
Mar 14, 2016

Hi, My experience with Snowys has been a very positive one. I would not hesitate to go think of you first when I am looking for camping stuff in the future. Terrific. Thank you

Jenny - Anna Bay, NSW
Mar 15, 2016

Hi Folks, Just arrived all OK. Appreciate the fast reliable service. Cheers

Jim - Gosnells, WA
Mar 18, 2016

Hi there, I'm just writing to say how impressed I am with the service from Snowys. Not only did they have the best price for the product I was after but their delivery service was fantastic. I'll definitely check out their website before going elsewhere for anything else I might need. Thanks heaps

Leah -
Mar 20, 2016

Thank you so much did not expect such a quick delivery. Regards

Marilyn - Oxenford, QLD
Mar 21, 2016

Thankyou so much for the quick service that you provided in getting our package to us so quickly. It only took just over a day after i ordered it arrive on our door step. Awsome work. Cheers 

Tiffany - Arthurton, SA
Mar 21, 2016

Hi, Item 37032 Black Wolf Bladerunner 80-20 Cactus 2014  has arrived. Thank you and we are very happy.

Johannes - Kingston, TAS
Mar 21, 2016

HI ANYA ALWAYS A PLEASURE DEALING WITH SNOWYS. STAFF AND SERVICE ALWAYS TOP NOTCH THANKS AND HAVE A GREAT DAY

DT - Laurieton, NSW
Mar 21, 2016

Hi there Callum - the cast iron flat frypan arrived here around lunchtime today.  I am so thrilled with my purchase and have seasoned it already so I can use it for dinner tonight. I would like to thank all at Snowys for the great service and super products - it has been a sincere pleasure dealing with you and hope to again in the future. Kindest regards to you all from

Val - Aldinga Beach, SA
Mar 21, 2016

Thanks Mark S for the quick service. Bought a couple of camp stools. The price and service was great and they arrived very quickly. I would certainly shop here again without hesitation.

Jeremy - Northgate, QLD
Mar 24, 2016

Hi Nick, Just received my delivery (sleeping bag) 2 days after the order was placed, it doesn't get better than that. I had a small technical issue with Paypal when placing my order but that was quickly resolved when I called your store the next morning. Order confirmed and payment made I also received a call from another one of your staff who kindly pointed out that Paypal had not gone through as I suspected. Great price, great service and might I say fierce competition for the Melbourne based retailers who don’t even come within a cooee of the experience. I’ve spent hours going from store to store checking out hiking gear but nothing compares in price and the range you have available. I’ll be placing another order once I’ve compiled my shopping list. Cheers from

Rocco - Melbourne, VIC
Mar 24, 2016

Hi Rob and Anya, I received my speedy tent and EPE F60 bed with camping chair tonight. I couldn't be more impressed with the products and speedy delivery, your comments on your website were spot on about the great service from snowys. My sister was over with my niece and nephew tonight and my 2 year old nephew loves the tent. My sister didn't think camping could be so simply and will be one of your happy customers soon. She was very impressed with the EPE camping chair and will getting a few for toddler rugby. Also she liked the inflating bed idea of joining a few together for her and her husband. Thanks I don't send emails like this very often it's was great to see my family excited. I look forward to getting out in my new tent Thanks again

Dave - Corinda, QLD
Mar 25, 2016

Hi Snowys, happy for you to use this wherever you like: "Product arrived incredibly quickly in perfect condition!" thanks,

Nat - Ivanhoe, VIC
Mar 25, 2016

THANKS eRIN VERY PROMPT SERVICE THANK YOU

-
Mar 27, 2016

Hi Anya, I just wanted to say thanks for a very easy, fast and reliable service. I think your customer service is excellent and appreciate it a lot.

Sabine - Redlynch, QLD
Mar 29, 2016

hi guys just letting you no that my camp oven arrived today I only placed the order on Thursday morning and as it was easter didn't expect it until tomorrow or the next day. thank you all for the prompt friendly service and like arnie ill be back lol will also letting my friends no about you thank you and next time I am in town will be sure to call in cheers

Johnaton - Kimba, SA
Mar 29, 2016

Dear Snowys, I wish to express my gratefulness to your team for assisting me with a drama I had with an item I purchased from you. The item in question was a Black Wolf Stealth Mesh Tent. The tent I originally received had several imperfections. I photographed the flaws, contacted Snowys & sent the pictures with a detailed description of the issues I'd encountered. Snowys immediately rectified the problem by resending a new tent to me free of charge. Thank you Snowys for your first rate customer service & the professional way in which you solved my problem. Your assistance was greatly appreciated & I will have absolutely no problem recommending you to other customers in the future. Keep up the great work! A very satisfied customer.

Dave - Panania, NSW
Mar 31, 2016

Once again I have received exceptional service from Snowys. I ordered on Easter Sunday knowing my order wouldn't be processed until the Tuesday. My order arrived at my gate in outer suburb of Sydney on Thursday afternoon. Amazing! Fantastic prices, plus free delivery! Thanks again,

Narelle - Glossodia, NSW
Mar 31, 2016

Hi Rob, My gear arrived today, just two days after I ordered it - impressive!  I’ve tested the BW Mega Deluxe matt and its works fine.  Other items (tarp and tent pegs) arrived as well and everything in good order.  Nice job! I’ll certainly be passing on your website to anyone who is interested in camping gear, etc and in doing business with a group that ‘knows its stuff’ and provides excellent service.  Many thanks,

Jack - Hughes, ACT
Apr 02, 2016

Hi many thanks for the fast service and we are very pleased with the product, it was delivered friday3rd April. Thanks again

Norma - Moruya, NSW
Apr 02, 2016

Just purchased a Coleman Event14 Delux from you guys. So impressed with the website and delivery and service overall. You guys rock! The product is great too! Many thanks,

Nathan - Jindalee, QLD
Apr 02, 2016

Dear Sir/Madam, I purchased the above article and it is brilliant for my car boot and going away camping. Thanks for the prompt service 10 out of 10

Sharon - Sorrento, WA
Apr 04, 2016

Thank you for your extraordinarily efficient service. I shall be happy to recommend you. Regards,

Judith - Kensington Gardens, SA
Apr 04, 2016

Thank you for very fast delivery and good product. I will shop at Snowys again. Regards,

Ian - Maldon, VIC
Apr 04, 2016

I received my order today. Many thanks for your quick turn around time. Impressed with price and speed of delivery. Kind regards 

Jan - Macclesfield, SA
Apr 05, 2016

Just made a purchase from Snowys, unbelievably fast delivery, great service and the product is all and more than you said it would be. Wish I knew how to tell it on Facebook From

John - Berri, SA
Apr 05, 2016

I ordered a camp table and chair set and received it in 2 days! Just wanted to say thank you for being so efficient. The table and chairs are great. Very light weight and easy to assemble and dissemble. Love it and will definitely be recommending you guys to others. Look forward to shopping with you again!

Cathy - Coffs Harbour, NSW
Apr 05, 2016

Thanks so much for the speedy delivery of my goods. Ordered them Sunday night and received them today. I will certainly buy online again from you when I need hiking/camping gear. Regards

Becky - Moana, SA
Apr 06, 2016

Hi Snowys' just a quick note to say thank you so much for the Coleman tent. I ordered it and it was delivered the next day!!! Great prompt service. Cheers,

Kym - Melbourne, VIC
Apr 06, 2016

received order today, only ordered on Monday. Excellent service ( becoming rare these days) most user friendly web site ordering program I have ever used. Well done!

Geoff - Traralgon, VIC
Apr 06, 2016

Good morning Erin, Thank you very much for sending my fan so promptly. I was very impressed with how well it was wrapped. Kind regards

Wendy - Harristown, QLD
Apr 06, 2016

Hello Susie ! I have received my Sea-to-Summit sleeping mat (order 52311) in a very timely and efficient manner , thank you. This is my third seperate order in the past 6 weeks , and it's been good service all round .   AND I've enjoyed your cheaper prices.

Neil - Cairns, QLD
Apr 06, 2016

Hi ….just a quick note to say thankyou ….great to deal with Snowys…cheers

Pieter - Marion, SA
Apr 06, 2016

Hi Susie, I am pleased to advise that I received my Black Wolf GoGo day pack yesterday (Tuesday, 5th April. Thank you very much for your very prompt service and delivery. I am very impressed. Thank you again,

Jim - Seabrook, VIC
Apr 06, 2016

Hi, Thanks for my last order delivered. All fine, great service fantastic prices, keep up the good job

Rob - Carole Park, QLD
Apr 07, 2016

Thank you very much for your excellent service and prompt delivery, very impressed.  This is the first time I have bought from your company and I will be happy to recommend you to friends. The Oztrail Compactlite traveler chair was just what I was looking for. I forgot to mention the colour I wanted, and I received the dark pink one which was a present for my husband, but he did not seem to mind the colour , thank goodness

Beryl - Cabbage Tree Creek, VIC
Apr 07, 2016

Hi, THANKS so much. I thought I had ordered my tent way too late (I leave for Uluru on Friday)....my tent is here already...only three days after I ordered it. Great service, even when I rang worried it would arrive ontime, I was happily offered a full refund if need be. Thanks heaps, I will be back to order online. Have a great day

Andrew - Hazelbrook, NSW
Apr 15, 2016

Received our chairs today - Awesome service and thank you for the phone call re the colour choice. Very happy with the product and the packaging was very robust - no chance of damage.  Thanks again. Happy Customer.

P.S Anaconda said they were deleting Cascade chairs from their range and there's none in the country! ,Why when they were the most comfortable chair they had on show (the display model) and still a reasonable price $104 !! Cheers to you Snowy's. 

Kevin - Point Cook, VIC
Apr 08, 2016

The right product at the best price and good service. I could not ask for more than that. Thanks

Grahame - Kedron, QLD
Apr 09, 2016

Dear Erin many thanks for the prompt delivery of my order it is exactly what I expected just perfect I have to say you are a really professional business to deal with was so impress with every thing correspondents , information , delivery and general interaction is in my books just the best All in all it really was a pleasure dealing with you 10/10 and I happily will remember and recommend you in the future With Kind Regards

Urs - Spring Hill, QLD
Apr 09, 2016

Appreciated the service, reliability and ease of ordering. Look forward to shopping with you again, Cheers

Gary - Sorrento, VIC
Apr 12, 2016

Thanks to Erin and team for the great price & fast delivery of my Coleman big game C – 6 Sleeping bag. Regards.

Steve - St Helena, VIC
Apr 12, 2016

Just received my order a self inflating pillow, I have needed something like this for so long as lumber support in my lounge chair. I broke my spine years ago and it is so good to just sit back and deflate until it feels good with great support , and the check list hand written name is a great touch excellent customer service thank you Regards Tony ps soon as I can find it I will review it online.

Tony - Barraga Bay, QLD
Apr 13, 2016

Many thanks Sean, This is the second time that I have purchased from Snowy’s and both times have had prompted delivery. Second time ordered Monday morning and arrived Wednesday morning 11.15am Mornington Peninsula Vic. Great service. Regards

David - Mornington Peninsula, VIC
Apr 13, 2016

Dear Anya, Just a note to thank Snowys for prompt delivery of my order (small camp oven) I arrived home from work this afternoon and my wife said it was delivered and I was like a big kid and opened it up straight away!. I have 3 sizes of cast iron ovens and cook on a regular basis I cannot wait to use my new one, now I now your online shop I will probably ordering more camping gear and will notify my friends about you, so thanks again looking foreword to dealing with you again. Regards,

Richard - Medowie, NSW
Apr 15, 2016

Just a short note to thank you for the prompt delivery of my Darche swag this week, your prompt attention to detail has ensued i will be a continued customer, once again, thanks.

Tim - Acacia Gardens, NSW
Apr 15, 2016

Hi Callum, I just wanted wanted to say a big thanks to the people at Snowy's. We ordered two moon chairs this week. I called from Melbourne to check how long it would take (as we're leaving early next week on a trip) and everyone was so helpful. I ordered Tuesday at around 5 and received the order delivered to our house before lunch in Thursday! We were so impressed with the service, speed and the quality of the products. We've been spreading the word about how good you are. Thanks again and all the best with your business.

Maree - Melbourne, VIC
Apr 18, 2016

Dear service team Just a word of thanks for truly excellent service! Best regards,

Philip - Beecroft, NSW
Apr 21, 2016

Hello again Snowys team. Just wanted to say a HUGE THANKYOU to you guys again, Nat has just phoned with exceptional news, she has found my RV4 at Nowra. Outstanding. Thanks so much again for everything, as always. Kindest regards,

Max - Kiama, NSW
Apr 22, 2016

What wonderful service not only was my purchase much cheaper than anyone else it arrived freight free in 3 days, was very securely packaged and included a hand written thank you note. Snowy;s you have my custom and I will tell all my friends to look at your site before they buy elsewhere.

Alan - Box Hill South, VIC
Apr 22, 2016

Just received the Oztrail touring tent I ordered less than 2 days ago. Fantastic service. Thank You! Regards

Kirsten - Wantirna South, VIC
Apr 23, 2016

Great service, happy with the product and prompt delivery. Thank you!

Lorraine - Yarra Glen, VIC
Apr 23, 2016

Great product, good service, good price and fast delivery, what more would you want?

Peter - North Richmond, NSW
Apr 29, 2016

Hi Nick. Received our Exped Megamat from you guys. Thank you. Looks great and will know more when we get out camping in a couple of weeks. Just to give you some feedback. Product was exactly as expected. Your website was easy to negotiate and ordering was very simple. THE DELIVERY TIME WAS EXCEPTIONAL especially as we are in Tasmania. Would certainly use your shop again if we are requiring anything in the future. Thank you again,

Sue - Sloping Main, TAS
Apr 29, 2016

Hi Sam, I received my Coleman sleeping bag today. i am really really pleased with it and the courier service was fantastic , Thanks for the speed in which you processed my purchase and had it delivered , 10 out of 10 for your efforts , I am sure i will be buying from you guys in the very near future and also i will be passing the good word on to other friends about your store , Thanks again ,

David - Highton, VIC
May 01, 2016

Hi Team, We have just received our fantastic ahnu sandals and wanted to say thank you for your friendly and prompt service.  The lady who took my order was very helpful and a pleasure to deal with. Now we are ready for our Kimberley adventure! Thanks again,

Yvonne - Fadden, ACT
May 03, 2016

Just a big thank you to the Snowys Customer Service Team for the fast processing and dispatching of my Oztent Malamoo X-TRA 3P Pop Up Tent a great product for my application, the order was placed on 27 April and arrived WOOLOOWIN Qld 3.00pm on 29 April, once again a big thank you to Snowys Outdoors and Toll/Ipec for the fast customer service and speedie delivery of my order. Snowys Outdoors and Toll/Ipec certainly know the true meaning of customer service, I would have no hesitation in placing more orders with Snowys with similar delivery in the future, your service was truly appreciated. Kind regards,

Clarke - Wooloowin, QLD
May 04, 2016

Hi there, I ordered a chair online order number 55531, I just wanted to say thankyou for the speedy delivery and I have had a smooth purchase with no problems.

Kelly - Glenorchy, TAS
May 06, 2016

I placed an order early afternoon on 3rd May. You advised that afternoon goods had been sent through Hunters Transport. Goods were delivered just prior to mid-day on 5th May to me in Swan Hill, Vic. WONDERFUL service by you & Hunters. THANK YOU. 

Graham - Swan Hill, VIC
May 07, 2016

Thank you for your wonderful excellent and fast service and prices. Ordered and in 2 days have my items. Will be buying from you again. Thanks again

Jacqueline - Frankston North, VIC
May 09, 2016

Hi Corey, thanks very much for arranging the replacement fly too, we really appreciate it. You guys are a fantastic company to deal with and those are increasingly hard to find these days. We'll definitely be buying any future camping gear from you guys. Thank you, regards.

Jeremy - Carrum Downs, VIC
May 10, 2016

I recently bought a Black Diamond 200 lumen spot head lamp from you by mail order. Web site was good to navigate. The price was very competitive. The mail out and packaging was quick and efficient. Exactly what I want from an online store. Thanks 

John - Waramanga, ACT
May 10, 2016

Hi Thanks for excellent customer service and prompt delivery of both my orders. Warm regards

Jan - Upwey, VIC
May 11, 2016

Hi Snowys, I received my Black Wolf Bladerunner 60 + 20 Wheeled Duffle Bag this week, and once again you have impressed me with your easy to navigate web-store, excellent communication, and prompt and reliable delivery.  For these reasons, as well as very competitive pricing, I will continue to shop at Snowys and have recommended you to numerous friends.  Thank you! Kind regards,

Lorinda - Hillarys, WA
May 12, 2016

Hi there, I just wanted to say how easy it was ordering online with Snowys, my order was dispatched very quickly and arrived without issue. Thank you.

Courtenay - Leichhardt, NSW
May 16, 2016

Hi Corey. Many thanks for your excellent follow up of my complaint regarding the ripped sleeping bag lining. I received the replacement sleeping bag early this week & it was greatly appreciated. Thank you. I will stitch together the ripped lining of the sleeping bag and donate it to charity, what a wonderful idea. I will happily do business with Snowys again due to your excellent customer service & products. Best wishes

Julie -
May 16, 2016

G’day, Recently I purchased a piece of travel luggage from you, a Black Wolf Bladerunner bag. Service – fantastic! I placed the order around midnight one night and it was delivered by 8:30 AM a day & a bit later. Very quick, excellent service (Apologies for sounding like an E**y comment, but that’s what happened!) And it was significantly cheaper than the leading outdoors retailer here in Melbourne. Thank you very much for your assistance Regards

Andrew - Vermont, VIC
May 15, 2016

We ordered two Coleman Instant Up 4 Person tents, which arrived within days, no hassles at all.  We set them up on the weekend in the back garden to make sure we could do it.  We got one back into the bag without too much drama, but for the other one we followed the directions from the manufacturer that recommends leaving the fly on the tent floor just before collapsing it all down, and rolling the whole thing up to fit back into the back.  Nothing doing, it won't fit that way.   Best way we found was to collapse the tent, distribute the fabric as evenly as you can, roll as tightly as you can, and squeeze it into the bag.  Then squeeze everything else into the bag after that and you can (just) get the zip back up.  Still, it's the first tent I've ever owned that I could actually get back into the bag at all!  So we are very happy campers.  The tent is sturdy, too, so we are confident it will hold up under all the weather conditions we plan on being out in (not gales, hail, or snow ... we will stay home for them LOL). Thanks Snowy's!  we will be back.

Karen - Bundaberg North, QLD
May 14, 2016

Hello there - and a quick thank you to Snowys for a most impressive service. Whew - my delivery was here even faster than I could have bought it locally in Sydney.  Our traffic is killing us - but good for online business. And very efficient for the online shopper, like me. A very positive experience. Thanks again, very happy with my purchase,

Marion - West Pymble, NSW
May 13, 2016

Just wanted to say thanks for the delivery of our pole bags, they arrived yesterday, Thursday, which is sensational. Our Oztrail cabin tent poles are now split into the two bags making them much more manageable. Thanks again Kind regards 

Steve - California Gully, VIC
May 17, 2016

Received my order today. What prompt service and friendly helpful assistance when I rang re a specific item. Many thanks.

Robyn - Fairview Park, SA
May 18, 2016

Hi to all the people at Snowy’s. We recently bought a pop-up shower tent. I would like to say that on-line ordering and delivery was straightforward and easy to use. A great system. regards, 

Nick - Somers, VIC
May 18, 2016

Received my new swag, alls good, thank you very much

Will - Bellingen, NSW
May 18, 2016

I would like to express my thanks at the efficiency of your company. Two orders in the past few months have arrived just days after I placed the order. A wonderful service that your staff should be proud of. Regards

Leigh - Richmond, VIC
May 19, 2016

Hi Nick, Thank you very much for your efficiency and prompt service. Received the package today. The price was a real bargain. I won't be looking elsewhere to shop next time. Will be happy to recommend your company and services to my friends in Darwin. I am another pleased customer. Kind regards,

Digby - Moil, NT
May 19, 2016

Hi Corey, The replacement mattress has arrived and I just wanted to thank you for your prompt attention and excellent customer service.  I would be happy to recommend Snowys to all my camping buddies based on this experience. Thanks again

Dale - Tuross Head, NSW
May 21, 2016

Hi Susie, Just wanted to say how satisfying it was to do business with such a professional firm as Snowys. I received top service whilst placing a phone order with Neville (as an older lady, was a little unsure to order on line.)  The delivery time was a couple of days ahead of the ETA which was impressive considering the distance between Adelaide & Cairns, Nth. Qld. Will certainly recommend Snowys to family & friends.  Kind Regards

Gail - Brinsmead, QLD
May 22, 2016

I found your service to customer's very good and delivery time was excellent. Regards

Eddie - Brinsmead, QLD
May 22, 2016

Hi, I would like to thank your team and let you know that I am happy and satisfied with my recent shopping experience with Snowys (ref. order #55913). I bought a camp stretcher bed at a very reasonable price and was delivered on time with good communication from Snowys about the delivery process. I am looking forward to my next purchase and would would recommend others to shop with Snowys. Thanks and regards,

Sib - Perth, WA
May 22, 2016

Hello, We just purchased a Coleman instant up tent from you & were very happy with the price & delivery time. I have recommended your online store to a friend who is looking at buying a tent. Regards,

Deb - Beelrup, WA
May 23, 2016

Received Tasco 8x21 binoculars today, Well packed and here safely. Great service and product. They are to replace my first of the same model. Great little binoculars. Thankyou

Neil - Morley, WA
May 23, 2016

Just a quick thank you, very impressive delivery and service, we didn't expect the package to arrive next day. And the product is what we expected, good quality and we hope to get great use with awesome family 4wding time. Thanks again. 

The Tills - Nairne, SA
May 24, 2016

To: The Manager/Owner. I am e-mailing to let you know I'm very impressed with your store. I found you on-line while searching for a Zempire Atom 1 person tent. I had ordered one elsewhere on-line; only to be told a few days later it was out of stock. So I rang your store and spoke with "Kirsty"; she was polite, friendly and very helpful. I placed an order and was very happy when it arrived today (5 working days). I have given you 5 stars on a Google review. Well done and keep up the great service  Regards

Frank - Woodvale, WA
May 25, 2016

Hi Guys, i pruchased a Camp Oven from you last Monday and got you to post it to my daughter in Sydney (CBD) and she just message me and advised that the parcel had been delivered. I also bought one and took it home with me to Bundaberg yesterday on the plane and haven't even opened the box yet. Well done guys, great service, I will continue to shop with you guys and am happy to recommend you others, cheers

Graham - Bundaberg, QLD
May 26, 2016

Thanks Nat on the quick delivery. That is amazing. I will definitely coming back for more.

Tony - Sunshine, VIC
May 30, 2016

Just a quick note to thank you for your great service and best prices! I have bought (for me!) several pricey items such as OztentJV, Coleman HWOD, and other stuff and the prices have been the beat and the good always delivered promptly. You're doing a great job!

Rob - Nar Nar Goon North, VIC
May 28, 2016

Hi Guys, thanks for the email. As we went away a few days after receiving the tent and only arrived home this week we have not had time to put in up. However, unpacking it before we went, we feel the tent will be great. We were also impressed with your service. You advised the tent would arrive on the Tuesday, it arrived 7.30 Tuesday morning. Hopefully we will get some fine weather in the next week so we can erect the tent, but based on the standard model we looked at before buying this one, as I said, we feel it will be great. Hope to deal with you again for a few other items we need before our next trip in October. Regards,

Kevin - Invermay Park, VIC
May 31, 2016

Received ensuite standard promptly and unit is good value for price , thanks. 

Dave - Eaton, NT
May 31, 2016

Thank you Snowys for your prompt delivery and wonderful sales people. Sorry about taking so long to reply. Will be recommending you guys. Thank you again. King regards

Irene - Lavington, NSW
May 31, 2016

Hi Guys, Recently ordered a 1000 lumen Colemans lamp from you guys - super fast postage and hassle free. Will definitely deal with you again. Cheers

Brett - Eaton, VIC
May 31, 2016

Hi Nat, Just letting you know that I was very happy with my recent purchase 'Black Wolf Duffle Pak 100lt....actually I was that happy, I have just ordered another one! J Many thanks

Maureen - Madora Bay, WA
May 31, 2016

I have never bought from you till last week. The items arrived today and very happy with my purchase. Will definitely be spreading your name to people. Thanks for the great service and also for the great price I paid on the items. Kind regards

Maree - Kippa-Ring, QLD
Jun 01, 2016

Hi, this would have to be the best Company that I have purchased from, the items are exactly what is describe and shown on the web site and the delivery is first rate, unbelievably so. Kind Regards

John - Strathmore Heights,
Jun 02, 2016

Hi there, Just wanted to tell you how pleased I am with the products and service your company has provided me - exceptional. I received the replacement black wolfe turbo 300 bag late last week, thankyou. Look forward to purchasing from you in the future!

Liane - QLD
Jun 02, 2016

Hi Guys, Great product at a very competitive price....delivery super fast. ...As Arnie says-" I'll be back!!!".

Ian - Ocean Grove, VIC
Jun 02, 2016

Dear Team, Received my torch today and I am happy with the promptness in which the item was dispatched after I was informed by a charming lady who said the item was not in stock but would be sent about two days later than promised. At my age I appreciated the call and I hope that other customers have the same response and service which I had.

Ian - Piccadilly, SA
Jun 02, 2016

Got my order earlier than I thought I would. Love love love my new double moon chairs. It's 2 less things to carry but so light that it feels like I'm only carrying one chair! Very comfy and love the burgundy - makes me feel like a Royal! Lol. Regards

Miranda - Narellan Vale, NSW
Jun 02, 2016

Thank you for your service bought companion outdoor gas heater. Very impressed with service and friendly staff spoke with by phone certainly will be using your company for further camping needs. Free postage wow! Bonus Thanks

Ann - Huskisson, NSW
Jun 03, 2016

My camping order goods are here already! Very very good service, thanks! Regs

Don - Port Macquarie, NSW
Jun 03, 2016

Thank you Nat for your help and advice. I'm very happy with my purchase and the courier who delivered my packages. Cheers,

Kay - Berkeley Vale, NSW
Jun 03, 2016

Hi, I just wanted to say thanks very much for the great price & speedy delivery for my order! Cheers,

Cath - Carrum Downs, VIC
Jun 03, 2016

Hi Corey, Just wanted to thank you very much for the replacement tent that I received yesterday. My friends and family are looking to organise another trip camping and I have told them how good Snowys have been. I have and would recommend you to anyone I meet. Thank you for the great service and warranty replacement. Kind Regards

Matthew - Bicton, WA
Jun 07, 2016

Dear Mark, Sorry I don’t “do” Facebook or “Google” Fantastic product, service & online site! Top marks from me!! Cheers

Amanda - Moggill, QLD
Jun 08, 2016

Wow I ordered it on Monday and it was delivered on Tuesday! That's miraculous! Thanks so much. Very happy.

Andrea - Werribee, VIC
Jun 08, 2016

Hi just a quick note to say I received the chairs I am more than happy with the quality( bought sight unseen) and price. I ordered them on Sunday they were dispatched Monday And received in Brisbane 9.30 Wednesday morning could not be happier I will be shopping with you again  Cheers

Noel - Chermside West, QLD
Jun 09, 2016

Hi I just received the parcel containing my gas heater. It is great thank you.

Chris - Carramar, WA
Jun 09, 2016

Thank you very much for your exceptional service. I much appreciate it. I will certainly return to buy again from you. Thank you again

Rob - Box Hill, VIC
Jun 15, 2016

Hi, to the team at Snowys, thank you for your great service. Regards,

Heather - Berrima, NSW
Jun 15, 2016

Hi Corey, Thank you for your prompt reply. I'm hugely impressed by Snowy's customer service and management of faulty goods. You have exceeded my expectations! Your speedy service will enable me to have the replacement bag in time for my holiday. I have shopped with Snowy's on several occasions and will continue to do so, based on your competitive pricing and excellent service. I have highly recommended you to family and friends. Thank you again! Kind regards,

Lorinda - Hillarys, WA
Jun 17, 2016

Hi Sean, thank you very much for the prompt delivery of my Eagle Creek Packing Cubes. I was surprised and very happy to receive them so quickly. They are exactly what I have been looking for to use on my upcoming overseas trip. They were packed well for transit and arrived in perfect condition. It is always great to have a positive experience and I will certainly recommend your company to family and friends. Kind regards

Sharon - Albury, NSW
Jun 17, 2016

Hi Nick, I've just received my folding aluminium caravan step within a day of placing the order. Thanks for the terrific service, especially as I'm not in SA! This is my second purchase from Snowys in the past few weeks and I will certainly recommend your company to friends and family given the fast despatch and great customer service you provide. Cheers,

Rhonda - Melbourne, VIC
Jun 17, 2016

Hi there. Just a note to let you know we received our coleman chairs yesterday afternoon. Great product, good price, quick delivery. Excellent service all round. Thank you. Regards,

Arthur - Chain Valley Bay, NSW
Jun 17, 2016

Hi Corey, your customer service is outstanding. Much appreciated for all your efforts. Snowys is number one in our book. Many thanks again and Bless you. 

Pastor Nick - Port Noarlunga South, SA
Jun 18, 2016

Hi Snowys, I recently became a new customer of yours when I purchased an item online this week. I would just like to say thank you for your efficient service and for keeping me updated on the status of my order along the way. The item arrived at my house in no time, so thanks. Cheers,

Jess - Mitchell Park, SA
Jun 18, 2016

Hi customer service. my experience purchasing a duffel bag was excellent. easily navigated site, good price and free postage! delivery was quick and efficient. Regards

Chris - Dalkeith, WA
Jun 21, 2016

Hi Snowy's crew!we recently purchased a substantial order of camping gear online from your store.we were very pleased with the promptness, delivery and quality of all products and their packaging.we will most certainly be shopping with you and recommending you to others in the future. Thanks,

Josie and Sam - Lorne, VIC
Jun 21, 2016

Hi. Great prices, great service, what more can I say. Cheers

Rick - Safety Beach, NSW
Jun 21, 2016

Hi Nat, thank You for Your Great Customer Service..... Tent arrived yesterday, took it into the Entry, undid the Zip, 3 seconds ready to sleep in.. Left it in the Entry, picked up My Wife and gave Her the House Keys.... She opened the door, and nearly died, as She did not know the Tent was coming..... It took Me 2 Minutes to get it back into the Bag.... – not bad for first try –. It will be to My advantage on our camping trips, as I will be asleep before the Others get Their Tents set up.... Thanking You again, have a Great Day, Berney..... Good or Bad ---------- GREAT ----------. 

Berney - Mundubbera, QLD
Jun 21, 2016

Hi Snowys People, just wanted to let you know that my new washing machine arrived, which has got to be an all time record for a delivery to Perth! Well done! My husband and I are going to be travelling back East soon and I think this little gadget will come in very handy. I will definitely be shopping with Snowys again! Regards, 

Diana - Bayswater, WA
Jun 21, 2016

Thank you for the superb customer service you gave whilst handling my recent order. The product is great value for money, and I was extremely impressed with the lightening speed of the free delivery also. A great experience all round.

Eleanor - Cootamundra, NSW
Jun 23, 2016

Hi Nat, I received my enamel Camp Coffee Pot less than 48hours after I had placed the order!! I am absolutely stoked. Man, that was SUPER FAST! Thanks you! Am happy with the product, happy with the price, happy with the filling of the order…what can I say… A VERY HAPPY CAMPER!!! Thanks again,

Kerry - Parkdale, VIC
Jun 23, 2016

Hi, just wanted to say how impressed I was with the ease of ordering and the prompt delivery time for my Swag Bag. Wasn’t quite sure what it was like, hence only ordered one. Was very impressed with the quality and it fits the swag perfectly, hence I have just ordered another one for my other swag. Thanks again.

Tom - Manly West, QLD
Jun 24, 2016

Hi, thankyou for your excellent service - received items today.

Sharron - Nelson Bay, NSW
Jun 24, 2016

Good day Aaron and team, parcel turned up at about 1.30 pm today, appears to be a brilliant torch and very happy with the cost compared to all around. Certainly worthwhile, service excellent. Thanks again,

Graham - West Moonah, TAS
Jun 24, 2016

Package arrived safe and sound. Many thanks for prompt and respectful service. Very happy customer Cheers

Gordon - Maldon, VIC
Jun 28, 2016

Just want to say "Thank You". My tent arrived today. Such prompt service...and I am so excited!!

Susan - Kellyville, NSW
Jun 28, 2016

I was very happy with the service. It was no problem to delay delivery until I was home. Appreciated that. The lounger is excellent. Very comfortable. Only thing I would change is the cup holder should be around the other way for ease of use. I would certainly recommend the lounger and service.

Sherrin - Minyama, QLD
Jun 29, 2016

Thanks Snowys, replacement stool arrived today. Great prompt service. We will certainly use you again for all our camping needs and wont hesitate to tell our friends and family about our experience with Snowys. Thanks again. 

Lynette - SA
Jul 04, 2016

I would just like to express my thanks to you all at Snowys, the postage happened very promptly and smoothly . It was a pleasure to deal with you and I am looking forward to giving the shower tent a run , I already have the next purchase in mind.

Trevor - Grenfell, NSW
Jul 07, 2016

Hi guys, just letting you know we got the tent (fast delivery, thanks!), but waiting for weather to warm up before we can try the tent for the first time with the kids. It's still in the box :-) We'll post a review around Spring, thanks for making it so easy and we're looking forward to camping with the family. Cheers,

Mel and Stu - Waramanga, ACT
Jul 07, 2016

Just ordered and Received a Sea to summit sleeping bag from you. Happy with the product, but also very happy with the excellent service and the  prompt delivery. Will certainly shop with you again. Regards

Dagmar - Moorngag, VIC
Jul 07, 2016

Hello, just wanted to thank you so much for your great customer service and delivery time which I received from your team. After purchasing a Black Wolf Turbo 300 Canvas Tent at Anaconda in Cairns I then tried to purchase the accessories, after much time online nowhere in Cairns was able to source the items I needed from 1 place and with many telling me to just buy from Ebay!! I finally found your website and decided to phone and got a lovely lady to answer all my questions regarding my purchases and delivery and was even able to take my order over the phone which I was very grateful for instead of having to hop back online as many suggested to me. I received my items within 7 days and was very happy with my purchases especially because all items came as explained and ordered, again many places up here wanted us to just purchase the Lite accessories and not the Canvas ones that we wanted. Customer service is very important to me and your team provided that so once again thank you. Kind regards,

Robyn - Cairns North, QLD
Jul 08, 2016

Just some quick feedback regarding our recent delivery - the package arrived very promptly but was left in full display from the road (our instructions were "from street view"). Luckily it was still there when we arrived - the advice received over the phone was great however and the backpack is perfect for my daughter. Just thought I'd mention it with thanks 

Thanks for your feedback Alex. I’m sorry to hear that your parcel was left in view of the street, but I’m glad it was still there when you got home! We always provide the couriers with any delivery instructions we are given, and while occasionally they do make mistakes, overall we’re pretty happy with the service they provide. Thanks for letting us know, we’ll pass that on to Hunter Express. Lisa – Snowys Team

Alex - Glebe, NSW
Jul 11, 2016

Hi everybody at Snowys, the gas ring I ordered has arrived & is in first class condition.Thanks very much & I hope to do business with you again. Very easy shopping withyou. Will tell my friends about you & your website.

Bill - Donnybrook, WA
Jul 12, 2016

Hi Snowys, Love the camp cot thanks. I am leaving on a big road trip in two days and will give it a good try out! Regards.

Margaret - Balgal Beach, QLD
Jul 13, 2016

Hello Snowys, You asked for feedback and so far I think that your service to your customer is very good, The parcel arrived on time and in apparently good condition, well packaged for travel, I have not fully opened it yet, one small problem I had was that the delivery person put the package in front of the Screen door and it was very difficult to open it, but that was not your fault, I find you a good company to do business with and will buy again from you in the future. Regards.

Gary - Redback Plains, QLD
Jul 13, 2016

Hi Snowys, I couldn’t believe how quickly you sent the two swags I ordered! And they are just right for my twin sons so thank you for such excellent service and wonderful products at amazing prices. With my very kindest regards.

Simone - Murray Bridge, SA
Jul 13, 2016

Hi Snowy Team, Just received Coleman Mudgee sleeping bag, great service helpful staff a pleasure to do business with. Thankyou all will be back.Kind Regards

David - Lane Cove, NSW
Jul 13, 2016

Hi, just to let you know that the Coleman Overlander 4 tent we ordered arrived in time for us to take it to the Big Bash at Birdsville which was great as it is our favourite tent - this is our 4th Overlander 4 - I thought they were no longer available until I googled and found your site had them in stock at a good price and free freight - what a bonus thank you for the prompt service and delivery. Regards 

Derek - Howard Springs, NT
Jul 14, 2016

Just want to say I'm impressed by the service here. Got a call few days ago saying something was out of stock, thats kewl - things happen... Even with that, the lady that called was happy to send the rest of the order and send the last cup when stock came in - fine with me.. The order arrived last night - all well packed, and excellent service as I'm going up Mt Skene this weekend and wanted Hot Coffee!! Thanks everything Take care

Bruce - Melbourne, VIC
Jul 14, 2016

Hey Snowys, I just wanted to thank you for the excellent service. I ordered a 65L travel pack and the price was the best by far compared to everyone else and the delivery was superfast. I would definitely recommend you to anyone I know. 
Thanks again,

Claire - NSW
Jul 14, 2016

Thanks Snowys, I have received my swag bag, fits my swag very well, I cannot get over how fast it arrived from SA to Qld in such a short time, great stuff, I shall shop again at your wonderful store, you have great staff, thanks to KIRSTY when I rang up about my enquiry, she really knew what I wanted.

Bob - Avenel Heights, QLD
Jul 15, 2016

Hi Corey, the tent strap has been re-sown by a local business. They did the job at no cost. Thanks for the AAA experience: pre-purchase online information; timely responses to our questions; competitive prices; immediate shipping (got here in no time!); and after-sales service. Second to none!! Kind regards,

Penelope - Tarragindi, QLD
Jul 16, 2016

Just a quick email to say thanks for a fuss free and money saving shopping experience. Easy to order and pay, our tent arrived within the week. Now we just need a rain free day to put it up! We would certainly recommend you to family and friends for their camping needs. Regards

Kerry - Darch, WA
Jul 17, 2016

It was a pleasure dealing with Snowys. Price very competitive. Delivery prompt. Very pleased with chair. Most importantly, "Staff & service" excellent. Thank you Snowys,

Mike - Hallidays Point, NSW
Jul 19, 2016

Hi just a quick note to say thanks for the great service. Fast, free delivery - 3 days from placing order, incl a weekend! And, the best price I could find for the product including the "big" camping stores, and anywhere else. Will buy again thanks!

James - Collaroy, NSW
Jul 20, 2016

Hi guys! I'm stoked with the oz tent and accessories we have only set it up on the back lawn so far but we are heading up to Exmouth for a month (from Esperance) so it will get a good test shortly. Thanks heaps! Snowys is awesome :-) Regards.

Damian - WA
Jul 22, 2016

HELLO SEAN. THANKS FOR THE NOTE  MY BINOCULARS ARRIVED TODAY  THEY'RE A KNOCKOUT  I LIKE THE NO FIDDLING WITH FOCUS KNOBS. GREAT CONCEPTWE'RE GOING TO BRITISH COLUMBIA NEXT YEAR  THESE BINOCS ARE GOING TO COME IN VERY HANDY. THANKS AGAIN FOR THE FANTASTIC SERVICE  I''LL ALWAYS DEAL WITH SNOWYS HAVE A GREAT DAY.

Dan - Laurieton, NSW
Jul 24, 2016

Hello Snowys' Management & Staff. Having just returned home from an extended caravan trip, in areas with very poor phone and internet signal, we have not been able to respond to your requests for feedback following our initial purchase with you some months ago. Our purchase of a Companion 4 Person Quick Folding Camping Table pleased us very much. Your efficient handling of our order and the subsequent delivery were quite amazing. Without doubt, this was the quickest delivery to Mildura from Adelaide in the eleven years in which we have resided in Mildura. We have, on numerous occasions, since our first order, praised your business to others. We urge you to keep up your excellent service. Well done to the management and staff at Snowys. We will be placing an internet order for another Companion 4 person folding table later this evening. Regards and best wishes

Neville & Jan - Mildura, VIC
Jul 26, 2016

Hi, just wanted to say a big thank-you for Snowys excellent service. I placed my order on the weekend, received an email yesterday to say my order had been dispatched and just before lunch time today, the order arrived. It was very well packaged and exactly what I wanted......can't wait to use it! My shopping experience with your store was both easy and worthwhile, yours faithfully,

Chris - Beaumaris, VIC
Jul 26, 2016

Dear Callum, thank you for supplying the Pop Up kettle. It arrived today via Hunter Express pretty much on time with regard to delivery dates given. The kettle has been ’tested’ and will be a very useful addition to our motorhome. Regards

Jill - Kardinya, WA
Jul 26, 2016

Hello team, I have just received my coleman 12inch 12/240 volt fan,upon trying it I found it to be better than I expected great bit of camp gear.your service and friendly approach is to be admired. Thanks for a great product and great freight service. Regards,

Noel - Bundaberg, QLD
Jul 26, 2016

Hi Chris, I just received the tent thank you very much. Your billing and courier services were outstanding – about the best I’ve ever experienced online. Thanks again. Kind regards

Paul - Mermaid Waters, QLD
Jul 27, 2016

Hi, just sending this email to let you know we were very impressed with ordering from you and the fast efficient no fuss transaction and delivery. Will definately purchase from you again. Regards

Jenny & Fred - Angle Vale, SA
Jul 27, 2016

Snowys Customer Service Team, Attention: Nick. Hello Nick. Further to my email of last Sunday, when I extended our appreciation and complimented the efficiency of your business, we have received the order that you processed on Monday morning of this week. Once again we are amazed at the speedy turn around of our order, from placement of the order to the delivery. We noticed that you processed our order at around 9.00 am on Monday and we received the delivery at 10.15 am on Tuesday! From an order to a business in Adelaide to delivery in Mildura, in twenty-five hours, is simply incredible. Once again our congratulations on your efficiency and service and congratulations to Toll for their delivery time. There is no doubt that you have now become our preferred web site when seeking information and when purchasing outdoor products. We have been campers and caravaners for just over forty years and have a strong interest in camping and caravan products. Since our first order some months ago, we have spoken about our experience with Snowys and recommended your business to others. We will be in Adelaide for medical consultations at the end of August and hope to be able to visit the Snowys' store during that time. Once again many thanks for your wonderful service.

Neville & Jan - Mildura, VIC
Jul 29, 2016

Just a short note to congratulate you on your speedy and efficient service re my order. Would wish that all on-line businesses were prepared to get themselves organised the way you guys seem to have managed it! All the best for the future of your business.Regards.

Chris - Tanunda, SA
Aug 02, 2016

Just wanted to say I ordered the RV5 OZTENT which was easy to order, processed and delivered in record time and arrived in great condition! Thanks for an amazing product at competitive rates. will shop with you again!

Nicky - Berowra, NSW
Aug 02, 2016

Just wanted to say thank you for the excellent service on my recent order for a replacement pole kit for my Oztrail Mitchell swag. Snowys price was considerably cheaper than any other provider, and the order arrived within a week, which is very swift considering it went by road freight from Adelaide to Perth. As always, communications from the Snowys team were top notch. All-in-all a great experience and I don't hesitate to recommend Snowys to family, friends and colleagues wanting to buy camping gear online. Thanks again, cheers

Jeremy - Perth, WA
Aug 02, 2016

Thanks for the great service ,ordered the chairs and gas plate from busselton WA and received them one week later at the front door from you guys in SA in top condition ,.will definitely deal with you again .keep up the good service .."Regards,

Keith - Busselton, WA
Aug 03, 2016

Excellent price service and delivery times what more could i possibly ask for cheers.

Gil - Winthrop, WA
Aug 03, 2016

Just a quick email to say I am very impressed with the service received as far as ordering and delivery of my web-sale purchase from Snowy’s. I ordered the product on 1/8 about 1.30 pm and received it today 2/8 at approx. 4.30 pm. 
Wonderful! Cheers 

Kate - West Lakes, SA
Aug 03, 2016

The OZPIG kettle is exactly what I had been looking for, and the quality and design are impressive. Cheers,

Paul - Riverton, SA
Aug 04, 2016

Brilliant service - thanks Snowy! Easy to order and v prompt delivery. Delighted. Regards

Glenn - O'Connor, ACT
Aug 04, 2016

Thanks for that. I appreciate the service, it's exceptional!

Mahli - Redfern, NSW
Aug 05, 2016

I don’t think I’ve had a better internet buying experience than a recent shop with Snowys; the prices were right, the website was easy to use and the goods turned up in perfect condition in just a couple of days. What’s not to like?

Karel - Newcastle, NSW
Aug 05, 2016

My order arrived 5pm Today, in good condition.The Coleman Lantern is perfect,and works 100%. I can only say howpleased we were with your service,it was exactly as you advertised ,and can be a credit to the team. Snowys will certainly be my recommendation to our friends when purchasing this type of equipment. As we shop online quite a lot,I can only say that your team outshine any other Firm for service &efficiency. Kind regards,and have a successful sales year.

Clive - Eden, NSW
Aug 05, 2016

Hi Snowys, Just wanted to say how impressed I was with the service, ordered my Camelbak Monday night and had it by Wednesday afternoon! Awesome, Cheers,

Andrew - Brighton, SA
Aug 05, 2016

Hi Team, Ordered a Blackwolf Zambezie sleeping bag from your store. The ordering process was seamless, the product was on point (and very competitively priced) and the delivery was surprisingly quick (3 days). Keep up the great work.Regards.

Sonia - Baranduda, VIC
Aug 08, 2016

Hi,Just wanted to say thanks to your customer service team.I had a small mix up with my sea to summit Talus 2 .down bag delivery. I hadn't read the delivery instructions properly, my fault. You guys and the guy's at Hunters sorted it promptly and with no fuss.I was impressed. Great service & great shopping.  Cheers,

Brian - Melbourne, VIC
Jul 08, 2016

I have received my order today what a great service, I would highly recommend your pricing and the speed of delivery to anyone. Thanking You.

John - Gulmarrad, NSW
Aug 09, 2016

Hi their everybody @ "SNOWYS" Just wish to advise that my Coleman esky arrived in perfect cond' about 7:30 am this m'ning, - must tell you also, the price was about $16 below the advertised price of the same item at every store I looked at on the "fabulous Gold Coast" Cheers & best wishes,

Rob - Gold Coast, QLD
Aug 10, 2016

Hi Nick & the Snowys Team. Recieved my new headlamp as promised; great item at an excellent price. A true hidden gem; best online shopping experience in oz.

Denis - Iluka, WA
Aug 11, 2016

Received our 2X Roman stools in good condition today here in Brisbane. Thanks for the professional service. Regards

Bob - Brisbane, QLD
Aug 11, 2016

Just want to thank you for the fantastic service I have experienced with our recent purchase of 3 x 58L coolers. I have only dealt with very friendly and helpful team members from Snowy’s. Thanks I will recommend you highly. Regards.

Sonja - Stephney, SA
Aug 12, 2016

Hi Just wanted to say how fast this all happened... I bought the chair online last night at around 10.30pm. I got in from work this afternoon and was about to log on to see if it had been dispatched when there was a knock at the door and standing on the porch with the chair was the courier. It was 4.30 in the afternoon!! Granted that I'm local I'm still impressed with the speed of delivery. I didn't think I'd get it to use it this weekend!! Thanks to all. Cheers

Paul - Croydon Park, SA
Aug 13, 2016

Hi to the Snowys Team - our parcel arrived today!! Thank you for all your good work - we will certainly recommend your great service to other people thanks

Roger - Toowoomba, QLD
Aug 13, 2016

Hi Snowys, received tent yesterday...many thanks for the quick delivery... hav’nt opened it yet as it is a birthday present for our son-in-law’s 50th. Cheers

June - Cooyal, NSW
Aug 15, 2016

Hi SNOWYS staff, Happy with your service, order placed on o9/08/16 picked up at Coober Pedy post office on 13/08. Fastest on line order delivery ever to here. Regards,

Alfred - Coober Pedy, SA
Aug 16, 2016

Used my primus High output stove for the first time on the weekend. I was amazed by how quickly it cooked everything. My friends were very impressed. Good quality no gimmicky stove. Great value for money, and unfortunately shits all over the other models.Also used my Oz trail Mega sleeping bag. Roomy and very warm. Had a great nights sleep. Can honestly recommend it to people who are of a big stature (fat). Both items I purchased at Snowy's, are excellent quality and great value for money. Lastly, I'd like to say that the quality of service, I received at Snowy's was outstanding. The young person who served me was exceptional.  Once again congratulations to the staff at Snowy's. You've won me and my friends.

Mike - Adelaide, SA
Aug 16, 2016

Wow, That was superb ! In less than 24 hours the order is already on my doorstep - now that's what I call service ! Brilliant work guys Thanks.

Deb - Stirling, SA
Aug 17, 2016

Hi Snowys Very happy with my recent purchase. Great product, great price and speedy delivery. What more can you ask for? Regards

John - Tweed Heads, NSW
Aug 17, 2016

Thank you for the excellent service. Well wrapped and fast delivery time. Will definitely be back and will recommend! Thanks,

Paul - Delacombe, VIC
Aug 17, 2016

Can't believe that I ordered at 10.30pm Sunday night and it's already on my door step!! You're don't muck around. Thank you! Even more astounding as I'm on the East Coast and not in a city. I'm impressed.I almost ordered from a local mob but found your Questions and answers section on each product useful and yours answers appeared helpful and prompt.Happy customer, 

Lisa - Cabarita, NSW
Aug 17, 2016

Thanks Snowy’s the chair was delivered here this afternoon. Obviously it was as described and the one we wanted, also well packed with no damage.Delivered earlier than forecasts as well.Regards.

Rocky - Buaraba, QLD
Aug 18, 2016

Thanks for the products we last bought off you...The Oz tent we purchased in February has been great, we have used it lots of time...The last order arrived safely and well packed...the only problem I have with the portable toilet seat is it had advertised on the box there were 10 bags included. There was only 5 and had 6 sheets of plain plastic...just thought I would let you know...Everything else was good will recommend you to whom ever we come across//Thanks again.

Judy - Carnarvon, WA
Aug 18, 2016

Received my Zempire mono tent yesterday. Prompt service and delivery and well packaged. While I haven't had it out in the field yet, I am impressed with the product quality and rate it as excellent value for money - my research indicates that I would have to pay at least 2 to 3 times as much for a similar tent that is 200 gms less in trail weight. I look forward to my first hike. Thank You,

Nev - Malua, NSW
Aug 18, 2016

I received my swag and saw your feedback form, just wanted to let you know everything was good and would certainly buy from you again if the need arises. Thanks.

Geoff - Logan Reserve, QLD
Aug 18, 2016

Hi, just letting you know that the order arrived. Just in time for us to take the supplies with us to WA for the Bibbulmun Track. Thanks,

Sonja - Bywong, NSW
Aug 20, 2016

Hi Snowys, We purchased some of the Happy Camper meals from you guys and founds them all to be great quality, very easy, and terrific value for money. Even the single serve meals managed to feed two adults and a 4 year old - with the addition of some rice, pasta or potato. We would thoroughly recommend them - especially with the added benefit of having pre-heated washing up water ready to go having heated the food sachets. We bought from Snowys because you guys had better prices and no postage! The meals we used were Cattlemens beef stew, meatballs in tomato sauce, drovers bean 'n bean, and outback beef curry - all were delicious. Thanks.

Elizabeth - Gymea Bay, NSW
Aug 21, 2016

Hi there, just wanted to say thanks for your service. I've bought a few things off your online web site over the last couple of months and I've been impressed with your service, prices and user friendly web site. I only wish you guys had a store in Brisbane. I will be back again and recommend you guys with confidence.

Damien - Clontaf, QLD
Aug 22, 2016

Thanks for the speedy despatch and delivery of my order. It arrived yesterday and was well packed, exactly what I ordered and in perfect condition. I shall certainly consider your company when purchasing outdoor products in the future.

Wes - Petrie, QLD
Jul 22, 2016

Gary - Carbarlah, QLD
Aug 23, 2016

Just wanted to say how fantastic your service and delivery was. Ordered Gazebo Sunday night on line, and it was delivered next day. Unbelievable, thank you so much.

Heather - Morphett Vale, SA
Aug 23, 2016

I have made purchases at different web sites, and have had to make several phone calls and waited up to two weeks for deliveries in my own State. I would like to Thank you of your very prompt and fast delivery service. It is certainly a pleasure dealing with you.

David - Linton, VIC
Aug 23, 2016

I Bought a Colman Queen Dble-High with 240v Pump Quickbed Airbed from you guys a few weeks ago.This is the first time I’ve used your store and I’m very impressed with the price & quick delivery.I just used the Airbed on the weekend and it’s as good as gold. Keep up the good work guys. Regards.

Mick - Griffith, NSW
Aug 24, 2016

We just wanted to say thank you Snowy's for your amazing customer service. We ordered a product from your store via email on Sunday 21/8/16 and received it today 23/8/16.And no shipping costs!! Wow. So many businesses could take aleaf out of your book.

Rob - Blyth, SA
Aug 24, 2016

Dear Snowys team, I bought a few items from you guys and the latest ones are some cool MASSIVE Klean Kanteen bottles. Matt helped me to choose them yesterday morning 23/AUG/16 and I have already got them at lunch time 24/AUG/16. This must have reached the best Australian service and delivery standard possible and I thank you wholeheartedly for your hard work in achieving this.Now I just wish my family members will enjoy the Klean Kanteen gifts we provide together. Regards from a satisfying customer.

Alan - Newport, VIC
Aug 24, 2016

Received my Bushranger camp oven Monday morning. My mate has one the same that we take camping and fishing at Steep Point WA. Can't wait to season and start using! Thanks for your prompt service.

Mike - Wandina, WA
Aug 25, 2016

Hi Snowys, Thanks for fast delivery of the Blackwolf Tempo 40 daypack. I ordered it Sunday and received it Wednesday, VIC to NSW. $105 including delivery - bargain price and $25 less than closest other stores. I’ll look to shop with Snowys again. Regards

Owen - Willoughby, NSW
Aug 26, 2016

What can I say, I am a 73 yr old inveterate internet buyer. - Have now made 4 purchases with Snowy's,- entirely satisfied. - great easy to use intuitive site, - extremely good prices that include shipping - good communications. - easy payment processes - great tracking from both yourselves and your carrier Fastway with no big gaps. This how a store should operate.- More orders coming. - Not finish yet.

Peter - Rye, VIC
Aug 26, 2016

Super quick delivery, Adelaide to Sydney. Great price. Product looks ideal for purpose, now to test it out.

Ian - Winmalee, NSW
Aug 29, 2016

Thank you very much for the prompt delivery of my recent order (OzTent RV3, side awning, caravan connector, fly sheet and mesh floor saver). And thank you too for the hand signed 'Thank You' note, very much appreciated.It has been a pleasure dealing with your company; your prices were very competitive, the online ordering process smooth, the delivery was prompt (and free!) and I was able to track the goods right up until the day of delivery. Absolutely first class service! The goods were purchased as a present for me by my mother who lives in the UK, she placed the order and payed using pay pal and had the goods shipped to me; all of this with no hint of a problem.Your website is very user friendly. The inclusion of product reviews / queries alongside the products is excellent. Being able to read other peoples queries and your informed answers (many of which addressed some initial concerns and answered some of my questions regarding my proposed purchases) really did make it easy to purchase with confidence.Can't praise you enough. I will definitely recommend you to others and will no doubt be a returning customer in the future.Keep up your good work.

Ian - Hamilton Hill, WA
Aug 29, 2016

Hi there, I just wanted to say well done on your great prices. We have recently bought two headlamps off you because you have the best prices we could find...and from an Australian store! Well done! Anyway thanks again.

Aaron - Berwick, VIC
Aug 30, 2016

Teva Kimtah shoes just received. The service provided by Snowys was excellent.Regards.

Barry - Floreat, WA
Aug 31, 2016

Good morning team My order has just been delivered and I wanted to congratulate you. I do a reasonable amount of online shopping and dealing with Snowys has been one of the best. Great website - easy to navigate. Good information on products and good range of products. Very reasonable prices. FREE DELIVERY which is a bonus. Very short time from time of order to delivery.Well done.

Kathy - Wavell Heights, QLD
Sep 01, 2016

Thanks for your incredibly prompt attention to my order which I received today after ordering only a couple of days ago. Great service. I'll be back.

Murray - Bangalow, NSW
Sep 02, 2016

I am new to Snowys and my dealings with Natalie were excellent.  Natalie was at all times extremely  helpful, friendly, knowledgeable and down to earth. Very pleased with the quality of my Hillbilly Wok . Service was very fast. An enjoyable shopping experience for me and will deal with snowys in the future.

Kellie - Shepparton, VIC
Sep 02, 2016

Fantastic service, what a great company to deal with, fast efficient service, great prices and products. I especially appreciate the help I got when I realized I had ordered the wrong item online, 1 phone call and it was all fixed immediately. Highly recommend.

Judith - Invernoch, VIC
Sep 07, 2016

I would really like to thank you for the prompt efficient service on my recent order, I cannot believe how quickly my order arrived and the packaging was really good. I will buy from you again and tell all my friends. Thankyou

Maggie - Hindmarsh, SA
Sep 07, 2016

Just writing to thank you for our order that came i excellent condition also fast easy transaction and speedy delivery. Will shop with you again, thanking you

Jenny - Angle Vale, SA
Sep 08, 2016

Got the delivery, just want to say thanks for the great service and fast shipment, been dealing with some other companies this week with delivery products I have ordered and the difference is night and day. Keep up the good work.

Christopher - Bondi Junction, NSW
Sep 13, 2016

Hi staff at Snowys, we have just bought a waeco ice box from you. We are very happy with the price, free delivery and friendly, helpful service. We look forward to shopping with you again. Thanks,

Jim and Caroline - Streaky Bay, SA
Sep 13, 2016

The sleep mat arrived yesterday. All safe no damage. Thanks for prompt delivery. The mat will be perfect for my motor bike adventure camping. Regards

Pat - Seaford Rise, SA
Sep 13, 2016

Omg excellent costumer service thank you so much also I just recommended you guys to my cousin and he will buy turbo plus 300 also panel and sides from you :))

Elmir - Deer Park, VIC
Sep 13, 2016

Hehehe. No idea Snowys, about any of the huge amounts of gear we recently bought from you. We're about to embark on one of our great life adventures. End-to-end Bibbulmun Track. However: I would love to put on record how pleased we were with your easy online ordering system, how accurate and prompt your proccess and delivery service was, as well as how competitive your prices seemed to be. Great service Snowys. Thanks Regards

Daphne - Bunbury, WA
Sep 14, 2016

Hi I just wanted to thank you so much for our delivery! I ordered it Monday night and the two items were delivered Tuesday!! So fast and so easy to order! Thank you very much!! Can't wait to use them now. Thank you,

Kate - Belair, SA
Sep 14, 2016

Arrived today thanks for the great service

Owen - Sunrise Beach, QLD
Sep 15, 2016

Excellent service many thanks.

Heather & Glen - Warrnambool, VIC
Sep 16, 2016

Great service Thanks

Gregory - Kensington, NSW
Sep 18, 2016

I was very satisfied when i had both my tents delivered to my residence in Queensland from Snowys on time and without fuss. I had a 10 man tent ordered on a Friday and on Monday a Snowys representative called me (Rob) and told me that there might be a delay in receiving the tent as there were none in stock. The option was given to me whether to wait, change to another tent or withdraw the order. I was happy to stay with my order. On the following Monday I made an enquiry whether there was another tent in stock, this time a 4 man tent which i needed for the following Saturday. The gentleman by the name of Nick was serving me and said that it was in stock but could not guarantee that it would reach on time. He said that if I could make payment on that same morning then he could possibly expedite the order. I did so and received both tents that week Wednesday. I would like to thank Snowys for their excellent customer service. The staff are both efficient and honest in what they do. As for the product and pricing I think that Snowys are very competitive and affordable. Best Regards

Paresh - Redland Bay, QLD
Sep 19, 2016

Excellent service! Love your service Snowys, and great prices too! All arrived promptly and safe & sound as I requested. Thanks for including a camping checklist - very practical and useful.

Debra - Heathcote, VIC
Sep 20, 2016

Good Morning Guys, I would like to thank Kirsty for forwarding my email to right department that dealt with my issue and also to you guys that rectify this issue. Thank you for sending me a replacement tarp so quickly and without any question asked. I knew when I chose to purchase from your company I chose right company to deal with. All the positive reports that I read about dealing with your company was right on the money. I have no hesitation in recommending your company to any of my friends and anyone I come across. Once again thank you and really appreciate your attention to customer service.Cheers.

Douglas - Barton, ACT
Sep 20, 2016

Cheers to all, it arrived today, I haven't tried to put it up yet, but I am really happy with Snowys, every one has been so kind and so helpful. I have found my one and only camping store! All of you take care,

Johanna - Hadfield, VIC
Sep 20, 2016

Ordered my sea to summit sleeping bag Saturday, received today outstanding service. Thanks heaps

Darren - Bayswater, VIC
Sep 20, 2016

My order arrived today. Well-packed. The torch is exactly what I wanted and your price is very competitive. Thank you for your prompt service. Regards,

John - Bathurst West, NSW
Sep 21, 2016

Thank you so much i got my picnic backpack today and i love it thank you so much Kind Regards

Chelsea - Gin Gin, QLD
Sep 21, 2016

Thanks to the team at snowys and the courier company (toll) for the fast delivery to the caravan park at Cresent Head . The parcel was ordered at 10 am on Monday and arrived two days later at the van park . The Rv tent is now complete and the kids have some protection for the wind . Thanks

Lachy - Crescent Head, NSW
Sep 21, 2016

Re: Order 71603. Just want to say a HUGE thank you and to let you know how impressed I am with your service. I ordered this on Sunday and can't believe it was at my front door on the northern beaches of Sydney today around 1pm! This is was way way easier and more cost effective than me driving to the closest stockist (an Anaconda store) which is about a 30 minute drive away. Thank you, super impressed! Kind regards

Narelle - Newport, NSW
Sep 22, 2016

swags are good thanks heaps

Zarli - Tullamore, NSW
Sep 22, 2016

I would just like to say thank you very much for the great experience I had purchasing an item on line last weekend and then receiving it only a couple of days later. I will definitely be using Snowy’s again for my online camping purchases in the future. Kind regards,

Paula - Yarraville, VIC
Sep 22, 2016

Thanks so much, I received my order today. Everything arrived safely and very quickly. I’m very impressed and will certainly be purchasing again from Snowys, as well as recommending you to all my friends.Thanks once again,

Graham - Toowoon Bay, NSW
Sep 22, 2016

Hi I just wanted to drop you a line to say how pleased I am with your service, I ordered 2 Oztent King Kokoda chairs you had the best prices I could find anywhere and they were delivered to my Sydney address in two days. many thanks,

Glenn - Rose Bay, NSW
Sep 22, 2016

Thank you for the very kind and efficient service, it is great to know where to go now to get camping equipment fast. Your price was better than any I could find in Sydney and the postage was free! Perfect, I will be back for sure. You are the stars of ecommerce. Kind regards

Glen - Sydney, NSW
Sep 22, 2016

Hey Snowy's, I just wanted to say thanks for the new tent. I live in Melbourne and you guys are in Keswick S.A. I ordered it at about 3pm on Tuesday and it arrived at my front door on Wednesday about lunch time. Less than 24 hrs. You guys rock! Cheers,

Dave - Ferntree Gully, VIC
Sep 23, 2016

Hi Lisa, just a quick note to say thank you, the order arrived very early this morning, perfect!! A great service, and using Fastway the delivery is so much better than Australia Post!!! Thanks again Regards

Debbie - Pelican Waters, QLD
Oct 03, 2016

The OZTRAIL CANOPY arrived in good order and fitted perfectly. Thank you very much. Regards

Barry - Latrobe, TAS
Oct 04, 2016

Good Morning, Please say a huge thanks to Natalie for all the time she spent with me on Sunday on the phone with my order below. She was super friendly and helpful. I also spoke to Dave last week about the Black Wolf Turbo Plus 300 and he was also extremely helpful... please thank him as well ! I went with the Oz Tent Rv5 due to its setting up options. We are a family of 2 adults and 2 little boys going away next year for 6 months and after looking at tents/camper trailers for over a year I feel this tent is everything that we need. Thansk heaps, cant wait to get it! Regards,

Jess - Torquay, VIC
Oct 04, 2016

Thank you for excellent service, price and delivery of my order. I will recommend you to any one in the market for camping goods. Regards,

Bob - Newcomb, VIC
Oct 05, 2016

SNOWYS,THE BEST CAMPING EQUIPEMENT STORE IN SOUTH AUSTRALIA,WHY,I PURCHASED A PRIMUS 400 LANTERN FOR HALF THE PRICE THAT WAS AVAILABLE ELSEWHERE,BELIEVE ME I TRIED,EBAY AND ALL,AND THEN TO HAVE IT ARRIVE IN NURIOOTPA ONE DAY LATER AFTER ORDERING,SEEMS IMPOSSIBLE BUT TRUE,THANKS SNOWYS,YOU ARE GREAT

Clive - Nuriootpa, SA
Oct 08, 2016

Aaron @ Snowys Customer Service Team, thank you for your prompt and efficient service. My goods arrived within the week and were exactly what I wanted. In addition, the delivery person rang me when he was delivering them as it was raining and he was unsure if he should leave them where I had instructed as they would get wet – how is that for great service all round thanks.

Marcia - Lathlain, WA
Oct 11, 2016

Thanks for your prompt service and getting the exact back pack I wanted. It arrived this afternoon. I love Blackwolf products they are so well made and durable. Regards,

Helen - Lindisfarne, TAS
Oct 11, 2016

Just writing to provide feedback on my recent order. The ordering process was quick and easy and I received the item very quickly, within a few days or placing the order. Regards,

Tim - Langwarrom, VIC
Oct 12, 2016

G'day to all at Snowy's. I have just received my package via Hunters Express. A big thank you [👌] to all involved, my goods arrived well packed, in good order and in quick time and I can't wait to get away and try them out. Regards,

Trevor - Resevoir, VIC
Oct 12, 2016

Hi, just letting you know that I received my order today! Haven't unpacked it yet, but I am very impressed with efficient and speed of delivery. Thank you Snowys!

Kristine - Tom Price, WA
Oct 12, 2016

Gotta say thanks for the great service. I ordered this item at app 8:30 pm on sunday night. Delivery Guy dropped it of at 3:30pm on monday. That was to MURRAY BRIDGE!! Please make sure that Aaron sees this and once again, Thank You one and all! cheers,

John - Murray Bridge, SA
Oct 12, 2016

Received item promptly. SNOWYS have the best price. Works well. Thanks Again.

Sharon - Mount Warrigal, NSW
Oct 13, 2016

Please accept my thanks for such great service. The tent that I ordered late last week arrived in Darwin yesterday. I am ecstatic with the both the tent and the service, so this won't be the last time that I purchase camping gear from your store. Cheers,

Ian - Darwin, NSW
Oct 13, 2016

Hi Corey, Just a note to express our thanks for your prompt action in supplying us with a replacement for the faulty/damaged canopy on our new OZtrail gazebo, purchased in August. The replacement canopy arrived in time for our Farmers Market event last weekend so we were able to use our Gazebo for the first time! We are very pleased with the whole Gazebo but are especially impressed with your customer service and willingness to get the replacement canopy to us in record time... and it was even the right colour! I meant to contact you last Thursday when the canopy arrived but was overwhelmed with market preparations at that time. We shall not hesitate to use Snowys again for future purchases of products that you sell. Thank you Thank you Thank you 

Joy - Wangandary, VIC
Oct 13, 2016

Many thanks, stool arrived in good order and well packed. Thank you.

Margaret - Claremont, WA
Oct 16, 2016

To Aaron. I recently received an order which I had placed and you had included a little note asking for my feedback. I placed an order on a Sunday night and by Wednesday afternoon the orders had been delivered to orange nsw, by shopping with snowy on this particular order I managed to save approximately 25% compared to buying from anyone else. On a previous order one of the products was not in stock so one of the office ladies informed me by phone that the item would be in stock later that week and asked if I wanted the rest of the order sent out straight away or till wait till the missing item was in stock then send it all out together, I was very surprised with this level of customer service as most other companies would not of bothered to call.

My feed back 
Price- Can't find cheaper. 
Service- can't find better. 
Range of products- bought 90% of my camping gear from you. 
Postage- always been less then a week from ordering to delivery.

Overall 10 out of 10, I can't even suggest anything for you guys to improve on. Regards

Trevor - Orange, NSW
Oct 17, 2016

Thank you so much for your excellent service. I recently ordered an Oztrail Beachside Chair, it was an excellent price, the delivery and packaging was very efficient and I am extremely happy with the chair. Many thanks.

Jan - Williamstown, VIC
Oct 17, 2016

Great service all round. The tent arrived on time. Have just used it for 10 days camping and it performed as expected. Easy to erect and has plenty of room for a queen airbed. Not sure if it would sleep 6, though! Cheers

Thanks for your feedback John! If you check the product page for the Coleman Instant Up Gold 6P you’ll see that we recommend a maximum of 4 people in this one. The manufacturers recommended sleeping capacity is almost always extremely ambitious – you’d have to be packed in like sardines! Lisa from Snowys

John - Yokine, WA
Oct 17, 2016

Hi just wanting to say thank you for your prompt, no fuss delivery of our gazebo ready for our Sports Day. Much appreciated

Denise - St Marys, SA
Oct 19, 2016

Thank you for my recently delivered order, I was very satisfied with the service I received from your company and will be ordering again and will certainly recommend your company to family and friends.

Neroli - Urunga, NSW
Oct 19, 2016

Snowys definitely offers amazing customer service all round with the best prices, super fast delivery and fantastic communication. We will happily continue to be returning customers and recommend your store to others :-)

Leanne - Broulee, NSW
Oct 20, 2016

G'Day to all at Snowy's, I have just received my latest order and again I am impressed with your packaging, rapid turn around and delivery. Regards,

Trevor - Reservoir, VIC
Oct 21, 2016

Hi there, although i have yet to try the product (freeze dried food), i have found the ease of ordering online and the speed of delivery excellent. And the price is right, if the food is good! If so I will, be back! Cheers

Richard - Wentworth Falls, NSW
Oct 21, 2016

Thanks Corey, very much appreciate the excellent customer service and quick response times from you guys. This definitely won’t be my last purchase from Snowys!!! Cheers,

Craig - Bendigo, VIC
Oct 22, 2016

Hi Everyone. Thank you the prompt service and great communication. When there was going to be a delay, Nick notified me and asked me what I wanted to do. When the product arrived at your place it was promptly despatched and I was notified. Can’t beat that system. Thanks again Nick and the Snowys team, great service. You will hear from me again. Warm Regards

Paul - Taree, NSW
Oct 22, 2016

Just a quick note to comment on our pleasant experience in dealing with Snowys. From the point of online order to delivery all went smoothly and promptly. Pricing is excellent and the touch of including a checklist for camping is useful and appreciated. It is easy to recommend Snowys and happy to do so. Thank you.

Lee and Klaus - Noosaville, QLD
Oct 25, 2016

G'day to all at Snowy's. I have just received my latest order and as per usual, it was delivered on-time, well packaged and in good order. That is 3 out 3 deliveries so far and all of them like that, so I know it is not a fluke. Regards,

Trevor - Reservoir, VIC
Oct 25, 2016

Dear Snowys, Again great service and very quick delivery for both orders. Can’t fault your prices and service. Keep up the good work. Thanks,

Gary - Corinda, QLD
Oct 26, 2016

Hi, Just thought I would drop you a line to let you know about your staff in the Adelaide office on Richmond rd. They are fabulous. We went to set up our new tent, 100kms south of Coober Pedy at 10pm at night, it was drizzling and we were in a hurry to get in there. When we opened the tent pole bag, we found that the shock cord in one of the poles had failed and it was in pieces. Anyway, we put it together and hopped for the best, it did last the night but there were a couple of times we thought it would come down around us. When we went to the Adelaide store, I didn’t have my receipt as I had purchased the tent online as I live in Alice Springs. The staff listened to our tale of woe and then one of the gentlemen grabbed the failed tent pole and some shock cord and restrung it for us. It took some time but we were thrilled that he was so very helpful. We purchased a spare tent pole which the gentleman was able to help us with as well and while we were waiting we also purchased several other things we found we needed from your store. All in all we were very happy with your staff and will highly recommend buying from you. The other purchases I made online, the Oztrail tent and an Oztrail queen self-inflatable mattress were smooth transactions and I was already a Snowys convert but this has made me double so. Thanks again,

Jennifer - Braitling, NT
Oct 27, 2016

Hi Guys, just wanted to say what a great product and fantastic fast service as always 😃😃. Best wishes,

Karl - Braddon, ACT
Oct 27, 2016

My oztent RV1, floor saver mat and mega mat 10 LXW have just arrived. Wow...amazing packaging and such fast delivery, right to my back door! What I already like about Snowys is no one tries to tell me that I'm not smart enough to do my own research and no one tries to sell me something I don't want....brilliant 😀 Alas, it is about to rain so possibly not the best time for a "maiden' tent pitching but when I do I'll be sure to let you know my experiences. Thank you so much,

Edit: I’ve put up the tent and i’m so happy with my choice. It’s pretty heavy but I can manage, bigger and I would not have been able to. Putting it up was a cinch! It’s like have a spare room in my back garden at the moment :)

Clare - Dorrigo, NSW
Oct 27, 2016

Hi Corey, thank you for your prompt response and kind assistance. Snowys is the best on-line store I every dealt with!!! Best Regards,

Ellen - Laverton North, VIC
Oct 29, 2016

Hello to the Snowy's team. I am very happy with your customer service, prompt deliveries and excellent products. Thank you for your efficient service it is much appreciated. Regards

Wendy - Point Lonsdale, VIC
Oct 29, 2016

Thanks for the follow up email. We received the lantern in good condition and on time and what we had expected. The lantern was a back to the one we have had for a couple of years and serves our purpose when we have blackouts and go camping. Your price was the main draw card and I have looked at your web site a few times since my purchase, so keep up the good work. Regards

Robert - Eaton, WA
Oct 29, 2016

I wanted to thank you for your quality service and speedy delivery. Delivery price was very reasonable for my location and the speed in which my order was processed and delivered was great. I will definitely be shopping with you again. Thanks.

Amy - Exmouth, WA
Oct 31, 2016

Thank you for incredibly prompt delivery (arrived in Sydney 2 working days after ordering) & a great product (3m x 4.5m Oztrail deluxe gazebo)! Kind regards

Shannon - Chifley, NSW
Oct 31, 2016

WOW - thanks Corey - you guys are definitely worth bookmarking on my favourites page ... Appreciate your speedy service before and after sale ... Kindest

Kate - Prestons, NSW
Nov 02, 2016

Hi Ben, thank you to you at Snowy's Outdoors your service is fantastic and delivery is perfect, everything was packed well and no damage. love the 2 man tent and look forward to using it real soon. cheers 

Angie - Fawkner, VIC
Nov 02, 2016

Thanking you for your great service in recent purchases. Prompt despatch of my order & it arrived In 3 days great. Highly recommended.

Barry - Somerset, TAS
Nov 03, 2016

Thank you so much for the great service you provided love the tent. will definitely be  back.

Nigel - Mannum, SA
Nov 03, 2016

G;Day, Just a Thanks for your speedy delivery on my Boots this week and my sleeping bag a few weeks back. Your prices are better than most and the free delivery is Great. Will continue to shop through you in the future. Thanks

Mick - Mornington, VIC
Nov 04, 2016

Thankyou for such great service. My sleeping bag and lanterns arrived two days after i ordered them. its excellent fast service. i will definitely be ordering more things in the future. Thankyou again,

Keith - Swan Reach, SA
Nov 04, 2016

Dear Team at Snowys, just wanted to say a very big thank you for your help yesterday in processing my order ASAP and ensuring it was delivered on time. The order arrived this morning around 8am which was lovely as the kids where able to give their dad his birthday gift before he headed off to work. Thank you once again :) and I will be ordering again soon as now my son wants one too!! Kind Regards

Angela - Strathmore, VIC
Nov 05, 2016

Hi Nick, Recently purchased through your on-line site and considered the overall experience including availability, price, and delivery exceptional. Thanks, we will certainly visit you next time.

Anthony - Eltham, VIC
Nov 07, 2016

Hi Just want to let you know that we are very pleased with our Oz trail ensuite,excellent  product. Thanking you,

Maria - Mount Marshall, QLD
Nov 08, 2016

Goodday Glen – received last Friday afternoon. Have tried light and found it to be extremely good. Will refer your Company to other people. Good product, good price and good service. Rgds

Mike - Dubbo, NSW
Nov 08, 2016

G'day to all at Snowy's, have just received my latest order thank you. That is 4 of 4 orders that have been delivered asap, well packaged and damage free. Cheers,

Trevor - Resevoir, VIC
Nov 08, 2016

Thank you Corey, very much appreciated! You guys are unique. I can’t recall ever having an easier experience with a faulty product. I have been in sales and marketing for many years and it’s all about expectations. Don’t meet them and you end up with a dissatisfied customer (usually with a big mouth), meet them and they walk away neutral, exceed them and you have a customer for life and one of your most powerful advocates in the market. You have genuinely exceeded my expectations. Best Regards

Tony - Mooloolah, QLD
Nov 08, 2016

Very happy with the service 10/10

Ken - Cranbrook, QLD
Nov 08, 2016

Lisa my goods arrived 5 minutes ago I am staggered at the speed of delivery. Please pass onto all involved my appreciation and I am in awe of the service your company has done in expediting the dispatch and delivery. Please keep up such services as it will do nothing but enhance your business’s success. Regards 

Greg - Croydon North, VIC
Nov 08, 2016

Thanks for the amazing service our item arrived today, ordered last wed 👍will spread the word thanks again

Denise and Ian -
Nov 10, 2016

Received my RV5 Caravan connector this afternoon, thank you very much for that, a pleasure doing business with you and will again I am sure, regards

Chris - TAS
Nov 11, 2016

Hi, I just wanted to say thank you for the service, I live in Alice Springs NT. I ordered a 3x3 OZ trail marquee on Tuesday and received it Thursday, Un heard of in the territory. So thank you so much. Regards 

Shane - Araluen, NT
Nov 12, 2016

Rec'd order, all good, great service as always. Cheers

Bob - West Wallsent, NSW
Nov 13, 2016

This to let you know that I have received tent, yesterday was a perfect day to put it up for the first time, everything is in order and I am very pleased with the purchase and my dealings with Snowys.  Cheers

Graham - Penguin, TAS
Nov 13, 2016

Hello,  my name is Glen and i have been purchasing my camping gear from Snowys for some time now. 
I feel i must let you know that your approach to providing affordable quality camping and recreational gear to customers is second to none in Australia. 
I would like to congratulate you on your foresight to understand the "Outdoors Market" as no other company can. I am not a business person myself but i imagine your business plan was quite a courageous idea at first. Providing the best price along with the free Australia wide shipping must have meant many sleepless nights ? Making a profit to maintain your overheads is always a worry. However it is not just this you have managed so well ..... it is having the dedicated staff to keep it all on course. 
I have had reason to contact the Snowys team on a few occasions and i just have to say they are amazing. I have always felt welcome and important ..... my questions were always answered and i hung up the phone feeling like i had just had a conversation with a friend. This means so much. In fact each time i have received a delivery from Snowys, i find myself opening it.... feeling elated and very grateful for the service and savings i have received purchasing all my equipment from Snowys. 
As a matter of fact i called the store today.... Sunday..... as i had placed an order online for an Oztent Deluxe Front Panel to go with my Oztent, I spoke to Nick. Once again i had the best conversation and he informed me of the time frame before the panel would be available as it was on pre order, as well as a very pleasant conversation, great service. 
I want to wish you the greatest success, i have noticed a significant growth in the interest associated with the outdoors over recent times, may this growth be yours !!  People want to get out there and do it...you are making it possible. 
Kind regards

Glen - Normanville, SA
Nov 14, 2016

Dear Aaron Ordered a replacement gazebo canopy on Friday by telephone and received order today,so service both on the phone and delivery wise has been fantastic. Well done ,won't hesitate recommending you guys Cheers

Kevin - Eltham, VIC
Nov 14, 2016

Hi! My order was here waiting for me when we got back from camping today. Thanks for the prompt service and good prices, I am pleased with all my purchases.

Alison - Edmonton, QLD
Nov 15, 2016

Thank you for your prompt service, goods delivered yesterday. Will certainly recommend your company cheers

Christine - Haliday Bay, QLD
Nov 16, 2016

Just wanted to say thanks to the girls at customer service for chasing up my parcel. Only 1 of 2 arrived but the girls got onto Hunters and the missing parcel arrived next business day. Awesome! Thanks so much

Jim - Tapping, WA
Nov 16, 2016

Hi Glen, Great service, very quick & efficient way to shop. Ordered at weekend and delivered today! Many thanks, Regards,

Mary - Ocean Grove, VIC
Nov 17, 2016

Thanks so much for your great service and speedy delivery. Our item arrived today and is exactly what we expected. Your service and communication has been fantastic and I only wish more online purchases with other companies was this easy. Thanks!

Nic - Pymble, NSW
Nov 18, 2016

Hi there, This order was received yesterday in excellent condition. Thanks for your excellent and prompt service; will be looking to do more business with you. Regards,

Graham - Nerang, QLD
Nov 18, 2016

Dear Snowys Staff, I just wanted to let you know that the picnic set I ordered arrived today and I am thrilled with it, as will my daughter and husband when they receive it for Christmas. Thank you for such an easy no fuss transaction and quick delivery. Kind Regards

Hayley - George Town, TAS
Nov 19, 2016

I want to provide you with positive feedback on this order. The tent and tarp have arrived in Melbourne within 3 days of ordering the goods. They were accurately described and delivered so quickly I still cannot believe it. Thank you for your service which is outstanding! I will buy my camping gear from Snowys, and will recommend them to my friends.

Tony - Beaumaris, VIC
Nov 22, 2016

Hi Callum, Thanks for the speedy delivery and taking the time to provide protective packing on the Coleman lantern I recently purchased from you. Kind regards,

John - Forrestfield, WA
Nov 23, 2016

I received excellent service when I asked about and then ordered a Zempire Bomber Pad mattress. The product is great but the service I received made it even better! Thanks

Tony - Rostrevor, SA
Nov 23, 2016

Put in my order Sunday afternoon, and it's already arrived and collected here in Canberra Wednesday. Thank you very much! One MSR Pocket Rocket stove, and an amazing tiny GSI outdoors mini expresso pot. Just like my bigger Italian Bialetti I use at home for years. For the light-weight trekking this is going to be a real luxury.

I was very pleased to be able to use the Parcel Point Pickup option. So many places don't allow PO deliveries and I have a PO box close to home because I don't like parcels left when I'm not here. Things have been stolen before. This Parcel Point pickup was about 500 metres from home and cost only $2.90 to collect. So easy. MANY THANKS!

Katrina - Phillip, ACT
Nov 23, 2016

Thanks for terrific service! I actually received my order BEFORE the notification that it was on the way! Can't beat that for service!

Karina - Morphett Vale, SA
Nov 23, 2016

Hey Aaron, Thanks have just received the above chair so Happy with it I'm just about to order another one ,Great to do business with Snowy's and very happy to deal with you again ,Great service ,fast delivery well done. Cheers. 

Graham - Lunawanna, TAS
Nov 24, 2016

We are very happy with our purchase and quick delivery of the Waeco Cool Ice 55 litre "fridge". It's for the Beechworth Lions Club BBQ trailer which supplies plenty of great sausages and onions at our local, fundraising bbqs. The Waeco, using block ice, doesn't even melt and keeps all foodstuffs cool!! Thank you

Christine - Beechworth, VIC
Nov 25, 2016

Received items today . Excellent service and great price. Very happy plus there will be two very happy recipients on Xmas day!

Gary - Rupanyup, VIC
Nov 26, 2016

Just wanted to say I've ordered a couple of items from your website in the last month and have been very impressed with your service. Great website with all the info needed to make a decision (really like the q and a section, made choosing a new tent much easier) and very speedy delivery. So, thanks! Regards,

Bri - Alawa, NT
Nov 28, 2016

Excellent service! Thank you all very much.

Sharon - Geelong West, VIC
Nov 28, 2016

Hi Snowys team,

We recently ordered 2 five position Coleman camping hairs from Snowys and just thought you might like some unsolicited Customer feedback. We found shopping with Snowys to be:

1. Easy to use the website to find chairs and purchase. 
2. Price competitive. Our chairs were surprisingly cheap. 
3. Quick processing of our order and getting it out of your shop/ warehouse. 
4. We could track our order, but didn't really need to because it arrived at our door within a couple of days using Fastway Couriers. First class despatch/ delivery service. 
5. Chairs arrived in good shape and are as expected. 
6. Overall an excellent Customer online experience. It all went smoothly.

Thx for the excellent service and looking forward to using the new chairs when we next take our camper-trailer away. Hopefully soon.

We won't hesitate recommending Snowys to friends.

Cheers,

Greg - Medowie, NSW
Nov 28, 2016

Hi there, I would just like to say how pleased I am with the service I received from Snowys. I ordered an Ozpig on Thursday afternoon and received it Monday morning. Excellent service. I will recommend you to any of our friends. Many thanks

John - Mentone, VIC
Nov 29, 2016

Hi Guys, the Coleman Tent that I ordered last Monday, arrived yesterday 28th, one week all the way from SA to FNQ, not bad a… Tried the tent out on the decking - true to your words, it’s easy and quick to set up. 4 man tent, lovely size, enough room for the woofy too. Great service from the lady who took my order on the phone. Really happy with Snowys….. what more can I say…. Kind regards

Sylvie - Cardwell, QLD
Nov 30, 2016

Hi Would like to say how happy i was  with the backpack. The prompt  service and the  price was really good.  Definitely  will shop with you again. Thank you

Sharon - Mangoplah, NSW
Nov 30, 2016

Just like to say thankyou for the new 240plus, your customer service is fantastic and delivery from you guys was super fast. I attempted to get into google to leave feedback for the world to see but not being computer savvy could not work it out, Thanks again garry. PS have a grt Christmas and new year

- Umina Beach, NSW
Nov 30, 2016

Hi there, A quick thank you for my tent fly I recently purchased. It was really easy to deal with you and amazing prompt service. You will have my business again. With Thanks.

Chris - Oxley, ACT
Dec 01, 2016

I ordered a bifold table after seeing a friends and just had to have it. Nice and sturdy, solid. I cannot believe how quickly I got it - it arrived today, and am I thrilled?? You betcha I am!! I will certainly be dealing with Snowys again - fab and quick service! Thanks so much.

Karen - Molendinar, VIC
Dec 02, 2016

Thank you for fast, efficient & reliable service yet again. My goods arrived very quickly, they were protectively packaged and telephone staff were friendly and obliging. I'll be back! Regards,

Lynne - Corinda, QLD
Dec 02, 2016

Hi. Just wanted to pass on some feedback regarding great service at your Keswick store. I have just ordered 3 Jolly swagman Matilda swags on line after visiting your store last week. My three girls are getting swags for Xmas. I was served by Matt. He was so helpful, letting me take photos of the swags to show my wife. I was in town for a meeting and he patiently waited for me to decide between the two swags he recommended until after 5.30pm. Please pass this on. Regards,

Richard - Red Cliffs, VIC
Dec 02, 2016

Hi, Great service. Ordered on Wednesday night and received it on Friday (in Melbourne).

Heath - Kensington, VIC
Dec 03, 2016

Great website, service also, delivered in 4 working days. Cheers

Greg - Kingston, TAS
Dec 03, 2016

Thank you Snowys, your staff, Susie & Glen were courteous and answered all my questions. Glen placed my order pm Monday and my two Coleman Pioneer Chairs arrived at my address at lunch time Thursday in good order. Your service was excellent, the price was right and to receive free freight was great. I would certainly remain a customer and recommend my friends to you. Yours faithfully,

Bruce - Yamba, NSW
Dec 04, 2016

Hi Team and Aaron in particular,

This is the first time I have used Snowys and I am impressed. I ordered my Oztrail Easy Fold stretcher tent on-line, sometime on Saturday 26th (Invoice says at 2:11:56 pm. Delivery said 5 to 7 days. It arrived the following Friday 2nd December - Amazing. You are in S.A., I live in a beach suburb, north of Cairns QLD.

Could not wait, got into it straight away and was exactly how I wanted it to be - thanks guys, this will serve me well on a solo trip on the "Canning Stock Route" early next year.

Picked this item as I already have a twin swag, the Kulkyne Kamper Combo which is a really really good and rugged swag but not suited for one and a bit awkward to set up by one person. This is so quick and light and still keeps me off the ground and easy to get out and stand straight up as I am 70 and knees are shot.

Thanks Aaron for great service, we wait longer than 7 days to get a post card to our state capital of Brisbane.

Best regards

Denis - Kewarra Beach, QLD
Dec 06, 2016

Thank you very much Nick for your prompt service. For price and service you are the best. cheers

Wren - Antechamber Bay, SA
Dec 07, 2016

Hi, just a few words to say thank you, ,I placed my order on the 30/11/16 ,and I received it on the 07/12/16,which I thought was pretty good service considering the distance, I would not hesitate to buy from snowys in the future. Regards joe

Joe - Maryborough, QLD
Dec 07, 2016

Hi Guys, just wanted to commend you on your website product description accuracy, pricing, and delivery service. Wrapped up some of my Christmas shopping with ease and really happy with my purchases.

I had done a fair bit of research both in stores and on line for a dome tent for my son as a Christmas present and stumbled across your site – thankfully!

The Coleman Lakeside tent I purchased was: 
1 – exactly the style I was looking for and accurately portrayed on your website; 
2 – on sale – and priced below other similar styled tents on line and in stores; 
3 – better quality than I had found in store; 
4 – delivered free within a couple of days.

I also took the opportunity to purchase a couple of Caribee Chieftain Chairs, these I purchased based on your description as I wanted a “camping” style chair but was not happy with any of the ones I had tried in store – you nailed it, far better quality and competitively priced.

Now looking forward to a stress free Christmas reading by the beach sitting on my Xmas present to self Beach Matt.

Thanks!

Michele - Hunter Valley, NSW
Dec 08, 2016

Dear Nick. One word … BRILLIANT !!! Placed my order on Saturday and received delivery on Tuesday Morning. Couldn’t be happier. I have already told heaps of my friends. Thank so much. Cheers

Dawn - Berwick, VIC
Dec 08, 2016

Hi Snowys Team! Yay, it has just arrived! You make my Christmas! Thank you for your reliable and excellent service and efforts. Merry Christmas

Mirjam - Darlinghurst, NSW
Dec 08, 2016

Hey......just a quick email to say thanks for a quick delivery of my oz tent accessories. I've waited a lot longer in the past for on line deliveries, but yours was delivered (to the correct place!) in under 2 days, good work! Regards,

Dave - Mount Martha, VIC
Dec 08, 2016

Dear Snowys team, I received the two eddy Camelbak water bottle today thank you so much for the fast delivery and good price of the product. Regards 

Zeinab - Pascoe Vale, VIC
Dec 09, 2016

Thank you my order arrived today. you were very good to deal with.I'II recommend to anyone. merry xmas and happy new year. 

Graeme - Rosedale, VIC
Dec 10, 2016

 I was in search for 2 Exped SynMat 9 LW and found it online on Snowy's website amongst other online stores in Australia. What made me decided to purchase through Snowy's was the amount of good feedback they had receive from their other Customers on their Testimonials page.
The 2 Mats were delivered to Melbourne VIC in super quick time, the transaction was super easy and their customer service was excellent. One of the Mats turned out faulty (not their fault as these things can happen with anything) and so I had to contact them and follow their Return process and send it back to their store in SA.
Nick (one of their Customer Service Team) was helping me throughout and he's made the entire process really easy! This is my first time purchasing from Snowys online and I'm sure I'll be back for more!! Many thanks guys. :-)
Cheers,

Maya - Coburg, VIC
Dec 10, 2016

Thank you so much! Both my orders came within days of ordering and were excellent! 
Kind regards

Chris - Hornsby, NSW
Dec 12, 2016

Hi Snowy and thanks Nick. The Companion Portable Clothesline ordered last week (order number arrived today at midday. Thank you very much for the prompt delivery and the great service. Much appreciated.

Peter - Rockingham, WA
Dec 12, 2016

Thanks guys. May I take this opportunity to congratulate you on you online customer service. I sent an enquire email about my order on the weekend not thinking it would even be looked at until some point on Monday and had a reply from a human being with in 1/2 an hour. And then This follow up email to let me know it's now on it's way. Thank you for a great service and i will be looking to use you again and will definitely recommend snowy to my friends. Thanks again

Rob - Seymour, VIC
Dec 13, 2016

Just a short note to thank you for your great service with my two recent orders. Both orders received your immediate attention and your customer service is excellent. I received both orders faster than the expected delivery date and both were well packaged and arrived in top condition. Thank you and have a great holiday break!

Neil - Orbost, VIC
Dec 13, 2016

Good afternoon mangement and staff at snowys. I live in Brisbane and just want to tell you of the great service and knowledge that I have experienced from your store. One of the big problems with going into a chain, not going to mention names is that the knowledge is not there or the sincerity to address the needs of the customer. I am a novice camper and it has taken me this long to take the family camping because I have always walked away from inferior products and inferior advice. I will definitely be recommending snowy to anyone that I come across and will ensure to make future purchases through the store. Thank you to everyone for the great service and advice. Regards

Derek - Brighton, QLD
Dec 14, 2016

Hi there, I have purchased 2 items from Snowy’s in the past 3 weeks and each time the items have arrived very promptly between 1 to 2 business days. The customer service has been excellent in advising me when the item has been shipped and the tracking number. I have absolutely no complaints about the promptness or the customer service and have been letting friends and family know about Snowy’s. Keep up the good work. Regards

John - Mentone, VIC
Dec 14, 2016

Hello again. My order for 2 tents was placed on Saturday, processed and paid for on Monday and the tents arrived on Tuesday. Fantastic service from over 400 kilometers away. Thank you very much. 

Sandy - Dimboola, VIC
Dec 15, 2016

Just had my order delivered and it is only just 24 hours since I placed the order! Most impressive. Whole process very efficient, thank you.

Rosemary - Eastwood, SA
Dec 16, 2016

Hey, thanks for the phone call informing my order was sold out over the weekend and ensuring I still wanted to go ahead with the purchase. It arrived today in time for the weekend! Many thanks for the service!

Steve - Norton Summit, SA
Dec 16, 2016

I couldn't believe it. I got the gazebo yesterday, only one day after the notification it was dispatched. Amazing service. Thank you thank you thank you!!!!! You guys are awesome!!! Have a great Christmas 🎄 Regards,

Quynh - Forest Hill, VIC
Dec 19, 2016

Received items. Very satisfied with the quality and comfort of the King goanna chairs and the speed in which they were delivered. Cheers.

Glenn - Aberglasslyn, NSW
Dec 20, 2016

I am so happy with the service I received from Snowys, from the helpful phonecall letting me know my item was in stock, to the free shipping that had it here within a day…and in the week before Christmas too! I highly recommend Snowys as a helpful and reliable business. I ordered a beach shelter for my daughter in law for Christmas, so it hasn’t been opened yet, but will say it was the best price and quality from all the stores I tried. I’m sure it will be a good product. I will definitely be using Snowys again for other outdoor equipment. Thanks Snowys, Happy Christmas,

Fiona - Craigmore, SA
Dec 20, 2016

Hi everyone at Snowys Outdoors. I have just received my order of Coleman Chair. Very happy with your service and promptness of delivery. Will recommend your site. Regards

Robyne Halloran - Torquay, QLD
Dec 20, 2016

Hi there, I just wanted to say 'thankyou' for being so easy and professional to deal with. I ordered an Oztrail Skygazer tent for Christmas on the 13th December and it arrived yesterday, the 19th. Well done and such a pleasure to deal with nice people! MERRY CHRISTMAS! Regards, 

Robyn - Burleigh Heads, QLD
Dec 20, 2016

Hi Guys, the information provided via the FAQ / Reviews and my direct emails was spot on and all the gear complements each other. The carry bag, all be it Oztrails, is large enough for the stove, griddle plate and gas connections. Fits spot on. This stove is going to be far superior to the one we had previously. No large wind shields to block larger pans etc. Thanks again for the professional advice in buying this gear. Merry Xmas to One and All.

Max - Torquay, QLD
Dec 21, 2016

Dear Mark. Just to say a big thank you for delivering the mattress so promptly (ordered on December 15 and delivered yesterday, December 20 in plenty of time before we set off camping after Boxing Day. A special thank you to Paul for taking my order over the phone with such good grace. Happy Christmas and New year.

Fay - Glebe, NSW
Dec 21, 2016

G'day Snowy's, my order arrived promptly and in good condition. Has been a pleasure doing business with you. Thanks and Merry Christmas to you.

Dave - Maryland, NSW
Dec 21, 2016

Hello, just wanted to say a huge thank you for the extremely prompt dispatch of my backpack, and the excellent discounted price. It arrived today and I'm thrilled with it. Also, the two staff members I spoke with on the phone Monday morning were very helpful and friendly. Wonderful service, I'll definitely be shopping at your online store again! Thank you so much,

Anna - Camberwell, VIC
Dec 21, 2016

Hi Snowy's. I recently purchased a new car fridge as a suprise Christmas gift for my husband. I would like to thank your staff member extraordinare Michael who has gone over and above in answering my questions, serving me promptly, gift wrapping the whole fridge and separately the cover as per my wishes, helping take these to my car and doing so smiling! Another wonderful experience at Snowy's. Thank you

Simona - Stirling, SA
Dec 22, 2016

We haven't used our new tent yet, which is why there's been no review from us. However, I was very impressed by the prices and the service from your company. I hadn't heard of you before this latest search, but you can be sure we will come to you for our future camping needs.

Linda - Cowes, VIC
Dec 23, 2016

Order arrived yesterday. The turbo lite 300 tent I purchased from you about 9/12/2016 was pitched yesterday to see how it was prior to going on holidays on 28/12/2016 for 2 weeks camping. I have had many tents over the years nearly all canvas and good quality,I have never had a tent as simple to erect and dismantle as the Black Wolf , I only regret is that I did not buy one of these years ago. I am very impressed with the service you gave me and I will have no hesitation recommending your company to other campers. Also this is the first tent that will re pack into its origional bag without difficulty. Many thanks again for your excellent service. 

Doug - River Heads, QLD
Dec 23, 2016

Hey Snowys team. What an amazing service - contact by email and phone always the same - personal , friendly ,informal and " spot on " You've got customer service mastered - great work - best advertising you just can't buy at any price - hope it feels just as good at your end . Wishing the team a really nice Christmas

Brian - Yarrawarrah, NSW
Dec 23, 2016

Hi team, Just wanted to that as a new, and consequently now ongoing customer, I was very impressed with the prompt dealing with my internet transaction. I ordered a Darche Traka 1800 table, on 20/12, confirmation that the order was on it’s way on 21/12 and received a knock on the door on 22/12 from the courier. I live in Ballarat, Victoria and expected the delivery after Christmas due to high traffic at this time of the year. Anyway, thank you, the product is what I expected and will get used very shortly. Kind regards

Shaun McCarthy - Mount Helen, VIC
Dec 23, 2016

Ordered on Sunday. Delivered to my door in Perth yesterday. Great service. Very happy. Regards

Jill - Braybrook, VIC
Dec 24, 2016

Hi there, Would like to say how impressed I was with the prompt delivery of my order & also the care that was taken in packaging the items for transit. Kind regards,

Carolynn Ryan - Mt Gambier, SA
Dec 24, 2016

I just wanted to let you know that I was super impressed with the service that I received from Snowys and will definitely be a returning customer and recommending you to all friends and family!! I purchased an item from a similar company only to find once getting home that it was faulty. They unfortunately didn’t have anymore at there store and were unable to obtain from their other store, I was going to have to drive all the way across town if I wanted. It was to be a Christmas present!! Home I came to do some internet searching, came across the exact same product online at Snowys AND was cheaper and then to top it all off, I ordered it early in the afternoon and it was delivered just after 9.00 am the very next day straight to my door. Very impressed and a very big thank you. Couldn’t have asked for better service. Online ordering was a breeze but to get same item not only cheaper but also delivered free of charge and so quickly, especially at Christmas time was simply amazing. Thank you again from a very happy customer! Kind Regards,

Tamara Laurence - Port Noarlunga South, SA
Dec 24, 2016

Ozpig has been fantastic. We have used it every night for different things and enjoyed it every time. We love it.

John - Braybrook, VIC
Dec 25, 2016

Good quality and very efficient service, we'll be using you guys again!

Lindsay - Doreen, VIC
Dec 26, 2016

Hello, Thank you for the quick response to my order. I placed the order online on 20 Dec 2016. The items ordered were received on 23 Dec 2016 in good order and condition. Again many thanks for the superb service. We wish you a happy and safe New Year.

Milton - Springwood, NSW
Dec 29, 2016

Hello Snowys Team, we shop with you on line and we just want to say our experiences so far has been nothing short of EXCELLENT : ) Please keep up the good work, best prices and awesome service. Kind regards

Bill and Stephanie - Dianella, WA
Dec 30, 2016

Hi Snowys Team. I am not usually an online shopper but found I could only purchase the chair I wanted at one store so decided to look online and found Snowys website. When I found the chair I wanted I could not believe the price as it was about $30 – 40 dearer everywhere else. Coupled with the fact that I get free delivery was fantastic. Ordered mid December hoping it would arrive before Christmas and was blown away when delivered 35 hours later in the peak of Christmas rush. It was accompanied by a personalised note from Ben thanking me for shopping at Snowys. All I can say is that this was excellent service and shall never have any reservations in shopping from you again. Keep up the good work as you surely must be a service leader. Regards

Deane - Greenwith, SA
Dec 30, 2016

Hi Snowys team, you guys are just awesome. Every time I order from you, the service is the same - exceptional and fast. Good job!

Jan & Graham - Shoalhaven Heads, NSW
Dec 30, 2016

Hi, just a quick thank you for your wonderful service. I am totally amazed at the speed of contact and delivery of a recently purchased S2S sleeping bag. This occurred during a power outage as well! Have a great New Year, thanks

Tom - Arakoon, NSW
Dec 30, 2016

Hi Benny, just a quick note to let you know how impressed I was with the online purchase of my Colman Gold Series Pop Up Tent. Not only is it exactly what I have been looking for but it was also an excellent price. The service I received from the Snowys organisation was second to none starting with the ordering online/phone through to delivery right before Christmas. The only problem I encountered was entering my CC details when purchasing online but this was quickly sorted with a phone call. If I require anything else for when I go bush you can be rest assured that Snowys will be the first port of call!! Thanks

Iain - Helensburgh, NSW
Dec 30, 2016

Good People. Many thanks, the Tent touring side pole kit arrived today and is exactly as described, very pleased with your prompt service and better prices.

Terry - Melton, VIC
Jan 03, 2017

Good People. Many thanks, the Tent touring side pole kit arrived today and is exactly as described, very pleased with your prompt service and better prices.

Nigel and Dianne - North Gosford, NSW
Jan 04, 2017

Hi there, I ordered two camp chairs just before Christmas. They arrived promptly two working days later. I was very impressed with the speed, service and the product. Thank you,

Glenis - Ballarat North, VIC
Jan 04, 2017

Att. Ben. Just a quick note on my recent purchase of a Black Wolf Grand tour 85L. I could not be happier with the price or speedy delivery. Have already recommended Snowys and hope they can share my experience of a great on line shopping site. Thanks again Cheers

Greg - Melbourne, VIC
Jan 04, 2017

Good morning Team. Just like to say thank you for your fast and reliable service. I have ordered now twice from your website and I can say that I am impressed. Job very well done. Have a great day. Regards 

Karen - Medowie, NSW
Jan 04, 2017

Hi Snowy's. Thank you for the wonderful service. Goods received promptly. Cheers

Chris - Campbelltown, NSW
Jan 05, 2017

To Whom It May Concern, I found your website easy to navigate and my tent order arrived very quickly - we will take your advice and pitch the tent before we go camping. Your enclosed checklist is great. Kind regards,

Jacinta - Jindalee, QLD
Jan 06, 2017

Hi, just letting you know I have received my order in good condition and I am very happy with all the products and with the service given by Snowy’s. Thanks

Geoff - Little Mulgrave, QLD
Jan 09, 2017

Hi Glen, wanted to let you know we received the fan today...good safe fast transaction as always. The Fan was well packaged and we now have it on charge. Thanks again for your great service

Jenny - Angle Vale, SA
Jan 09, 2017

Hi Snowys team. Thank you for making our recent purchase an easy and worthwhile experience. Fantastic online service, prices and prompt delivery is something every business in Australia should take note of. Well done, Snowys! Cheers,

Daniel - White Gum Valley, WA
Jan 10, 2017

Hello to Sam, Rob and all the Customer Service Team. Just following up on a recent purchase. My Oztent RV2 arrived safely, in perfect condition and in good time, so thanks heaps for the excellent service. Put the tent up in the lounge room and it is even easier to erect than expected. (No, I didn’t try to hammer in the pegs!) Will definitely check Snowys next time I need camping gear. Kind regards

Chris - Heywood, VIC
Jan 10, 2017

Hi, we purchased a Coleman tent from Snowys in store back in March 2016. Service was fantastic on the day and we received a great deal. Because of the good service and huge range, we have been back and purchased a number of camping requirements... Happy days all round. The first time we used the tent, there were some issues with the stitching around 2 of the Zips. I rang Snowys and spoke to another helpful person who advised me to bring the tent back after our trip. Snowys and Coleman replaced the tent with minimal fuss and all was good. With work and life getting in the way, we could not use the new tent until Christmas some 6 months later. When we did so, there was another issue with the tent. Again, I rang Snowys and again was met with a very helpful person... Long story short, I was given multiple options on what outcome would make me happy (new tent same manufacture, new tent different manufacture, in store voucher, cash back). The staff at Snowys have been nothing but helpful in what could have been a shit fight situation. I am well happy with the outcome and will tell anyone who will listen how good you are. I have tried to place a review on your website, but could not find the link to do so, please feel free to add this to your testimonials page. Thanks guys, I will never purchase camping gear from anyone else.

David - Adelaide, SA
Jan 10, 2017

I would like to commend you on your fabulous and prompt delivery of goods ordered. We have had a few things sent to us and we can never believe how quickly these arrive. Just love shopping with you guys.

Julie - Portsea, VIC
Jan 10, 2017

Hi Aaron, thanks for such a great service and smooth transaction. Your website is clear and easy to use, and I had no problems placing my first order. It arrived with 2 business days - just when you said it would. I have no hesitation recommending Snowys to anyone else. I look forward to buying from you again. It's nice to know there are such reputable and efficient businesses out there online. Thank you,

Michelle - Eaglemont, VIC
Jan 11, 2017

Just wanted to say, what a terrific service. Received my chairs, which are great. Went everywhere in the car trying to buy some quality beach chairs, then found you guys on line and voilà they are delivered to my door two days later. Keep up the good work. I'll be back. Regards

Lorraine - Heathmont, VIC
Jan 10, 2017

Hey Snowys, just a short note to say THANK YOU very much for your unbeatable service, great products and safe delivery. Thanks for all the care and effort you take to ensure ease of purchasing. Your web site is great and friendly service even better. I’m one happy Qld customer once again !!! Kind regards, from

Cheryl - Steiglitz, QLD
Jan 12, 2017

Thank you for the prompt delivery of my ordered Waeco cooler. I must say that the process was efficient from start to finish. When advised that it had been dispatched, I was able to track the progress of my order and saw when it was delivered to our general store. The product price and shipping included were a total bonus. Excellent service! Regards,

Laurence - St Andrews, VIC
Jan 12, 2017

Thank you for fast delivery of my order.... Arrived today and looking forward to trying it out. Your service has been terrific. Regards

Linda - Indented Head, VIC
Jan 13, 2017

Dear team at Snowys, many thanks for an outstanding service. I love the product that I’ve ordered online. The delivery was very fast and free. Once again many thanks and all the best! Kind regards, 

Mirka - Castle Hill, NSW
Jan 13, 2017

Hello to the team, we recently purchased two camping chairs from you and would like to commend you on the promptness and professionalism shown at all times during the transaction.  We have no hesitation in recommending your company to fellow caravanners and campers. Thanking you,

Peter and Lyn - Burrum Heads, QLD
Jan 15, 2017

Good Afternoon Snowys Team. I have received the first part of my order but have just opened the invoice pack and found the "Thank you and let us know what you thought" paperwork. I have never bought something so big online before.  I was wondering where my tent was as it had been over a week, but upon ringing you up, I found the team to be ever so helpful. There was a miscommunication, but it was quickly cleared up and I received my tent the very next day.  Thank you. I am very impressed.  Very friendly staff.  I cannot speak highly enough of. I have just had my trial set up in my backyard, before my 2 week sojourn down the beach from next Tuesday.  I put it up on my lonesome.  Wonderful. Getting it down was good too. I love this tent.  The packing in the bag is a work in progress, but I will get there. Now that I have found you I will be buying my camping equipment from your online store and also telling my friends about you too. Thank you for a pleasant reassuring experience. Kind regards

Ros - Ringwood North, VIC
Jan 15, 2017

Hi Benny, well that is amazing ordered product one day and it arrives in perfect condition the next. Super fast delivery Well

Rhonda - Flinders Park, SA
Jan 17, 2017

Hi, I don’t have Facebook so tried to work out how to do a google review, but couldn’t seem to find a link on that or your website. I have now used your company a number of times to deliver to the West & have always found products arrive very quickly and in good condition, well packaged for transit. Very pleased with prices when purchasing and will definitely use Snowys again & I recommend you to friends. Thank You & Kind Regards,

Caron - Ballajura, WA
Jan 18, 2017

Hi Ben, Just a quick email to let you know about your service! In one word EXCELLENT. Regards

Wayne - Stawell, VIC
Jan 18, 2017

Hello Aaron. Just a short note to advise that we have taken delivery of our “Coleman Pioneer Chairs”. Thank you for the immediate “on line chat” with Nick when deciding on the purchase of same. The communication in reference to the delivery was 1st class, and delivered to our address 5 days later.....much appreciated. The goods arrived in good packaging and damage free. Thank you all again, and in future any purchasers in reference to making our caravanning and camping more enjoyable, we will be using your store. Regards

Paul and Wendy - Casino, NSW
Jan 18, 2017

Hi, I would like to thank Snowy's for the help in my purchase of a Zempire air tent and on the fast delivery. I spoke to 2 different ladies and the both recommended the Zempire tents which I have not heard of the brand before. The tent was delivered on the day as promised and I am very happy with the service that was provided. The price was very competitive but the service was the deciding factor on my purchase. I will definitely do my shopping at Snowy's from now on and would not hesitate in recommending them to my friends. Thanks

Len - Croydon, VIC
Jan 18, 2017

I just received my purchase (2 sleeping bags) and couldn't be happier. This is only the second time I bought from your store but it won't be the last. Easy site to navigate, great communication and fast delivery. Please keep this level of service up. Will be recommending snowys to my friends.

Steve - Moruya, NSW
Jan 25, 2017

Thanks Guys. Tent turned up super quick, thanks for the prompt call to sort out my rural postal address. Set it up the same day, very easy, kids now camping in the lounge lol Thanks very much

Stuart - Collie, WA
Jan 19, 2017

Hi, I would like to say what fabulous service I experienced from Snowys over the Christmas period. I phoned from Sydney with multiple questions about a back pack which were all answered. Then I had my back pack by end of day the very next day delivered to my door in Sydney. Thanks for great service I've been recommending you to everyone. Kind Regards

Cathie - Freshwater, NSW
Jan 19, 2017

Hello, just received my purchase from Snowy's (in 3 days from ordering). Couldn't be happier with the service and the HAND! written thank you from Chris was a touch of class cheers

Adam - Traralgon, VIC
Jan 22, 2017

Dear Sir/Madam, Just a quick note to say thank you for your excellent service regarding my recent order. I ordered a new Coleman Instant Up 8 Man Tent on Tuesday evening and it was delivered on Thursday morning to Geelong.  Wonderful service. Thank You. Regards

Vince - Belmont, VIC
Jan 22, 2017

Thanks for the prompt delivery of the toilet liners it has been easy and good ordering with you. Regards

Edna - Mount Gravatt, QLD
Jan 24, 2017

Hi there. Just letting you know that I am very impressed with your customer service. I placed an order for a couple of items then had to cancel one and replace it with something else which required a change in costs. It was no trouble to the customer service team and I have now received my parcel in a very short time which was wonderful. Many thanks. I shall certainly order from you again. Cheers

Di - Collaroy, NSW
Jan 25, 2017

Hi Just a quick note to say the service was great – it was easy to select the product and easy to arrange payment and delivery. The goods arrived quickly and in good order. Thanks very much – we will use you again if needed.

Peter - Young, NSW
Jan 26, 2017

Hi to the Snowys team. Thank you. I am impressed with your company and service delivery. I have just received my first purchase from you and I will definitely shop again and recommend you to my friends and family. You have a huge range of products, an intuitive and user-friendly website and a simple ordering and payment method (I was so relieved account creation was not mandatory!). To top it off delivery was included and my new large backpack arrived extremely well packaged within 3 business days as promised. The hand written thank you note from Chris was the icing on the cake. Nice touch. Kudos to everyone involved. You earned it. It’s now time to browse your site for some more gear. Cheers.

Brendan - Canberra, ACT
Jan 29, 2017

Great unit and very quick delivery. I will be back. Thanks,

James - South Yunderup, WA
Jan 31, 2017

Thanks to the team at Snowys. Great product at a great price with great service. Far better than dealing with the big bricks and mortar stores. Cheers

Guy -
Feb 01, 2017

Hi Connor. Just letting you know my order arrived today. Very happy with the product and it was packed exceptionally well...some might say too well :-) However I did take all the plastic packaging to a Coles supermarket to get it recycled. Your price on the item was great. Thanks

Kevin - Barangaroo, NSW
Feb 01, 2017

To whom it may concern: I have just recently purchased the Waeco cool ice 111L esky from Snowys. Whilst I haven't used it yet and cannot comment on the quality of the product, I can say that the customer service was fantastic. In an age where big companies don't give a rats about the client, you guys clearly do. Thank you.

Joe - MacArthur, ACT
Feb 02, 2017

Hi folks. Just wanted to let you know that my first experience of buying something from your online store was excellent! Your website is very user-friendly, & the total cost - taking into consideration your terrific free shipping offer - was the best I was able to find online for the Black Wolf day pack I wanted. The parcel was delivered within the timeframe you promised (just in time for an interstate trip - yay!), & the service from Brent at Fastway Couriers was also excellent today. Thanks a lot, & I'll be very happy recommend your website to others, & to shop with you again in the future. Cheers 

Sherrill - Rockdale, NSW
Feb 04, 2017

The service and products i brought are excellent. I wont by anywhere else

Gavin - Little Mountain, QLD
Feb 04, 2017

Hi Snowys. Thanks for your email. Products ordered are great and was a fantastic website and delivery process - Thanks!

Tim - Mount Louisa, QLD
Feb 04, 2017

Hi Benny, Thank you for the prompt service and notifications for my purchase, I will definitely visit your site again and recommend you guys and your prices to my friends! Thanks Again Regards

Steve - Frederickton, NSW
Feb 05, 2017

Hi guys, Could you please tell me how to sign up for your newsletter as we do not want to lose contact with you. We have always been delighted with the products and customer service we have received from you and will not be going anywhere else for our camping needs. Many Thanks.

"Hi Marj. You can simply sign up for our newsletter at checkout or if easier just go down to the bottom of the web page and in the black banner click on "Our Newsletter" to enter your email address to subscribe to our Newsletter. Snowys team".

Marj - Blythe, SA
Feb 05, 2017

Dear Team@Snowys: Thanks for your excellent service. I have posted the following text as my feedback in Google: As for me, I had no idea of camping... never done so far. Snowys website is excellent; it directs you exactly to what you want. The online shopping with Snowys was fantastic; all items arrived as predicted. The products are good value for money too. I strongly recommend Snowys. These guys are really good. Regards.

Ramesh - Leeming, WA
Feb 05, 2017

 Thanks Lisa and Michael. A Big thanks for your help. Also I would like to confirm new swag is much better for my purposes and high wind areas. Even my dog loves it. there is room for both of us in it. Darche is the winner hands down, and super simple, quick and easy to put up. Just thought you could let the boss people know how good you guys were and feel free to use as a testimonial.

Here's my order summary. Ordered swag Sunday, received it in Sydney Tuesday. I wasn't happy happy with it, called for some great advice, I returned it, great help and assistance and advice provided, refund received. Ordered new swag Sunday based on staffs helpful advice tailoring swag to my needs , received it Tuesday. It was Perfect. I couldn't be happier with service and the delivery process. I will be buying from Snowys again and have already recommended them to friends. Thanks again guys. 

Michael - Leichhardt, NSW
Feb 05, 2017

Hi guys, we have always been delighted with the products and customer service we have received from you and will not be going anywhere else for our camping needs. Many Thanks

Marj - Blyth, SA
Feb 07, 2017

Hi there, your customer service was extremely good. I would recommend anyone to shop online with you. Thank you 

Richard - Basin View, NSW
Feb 09, 2017

Very happy with the table . good price and value , excellent service , will recommend . thankyou , ps tried to fillout the revue form couldn't make it work , hope this email is useful    regards

Susan - Alice Springs, NT
Feb 10, 2017

Thanks so much for your prompt reply/action Nick! I certainly wasn't expecting our warranty claim to be handled so promptly and easily..... very impressed with the service! Also impressed with the prompt delivery of the original order - 3 business days to a very small NORTHERN NSW town - other online businesses would do well to follow your lead! Thank you again! It's been a pleasure doing business with Snowys! Kind Regards

Christine - Eltham, NSW
Feb 10, 2017

Thanks for your great service. This is our second tent we have purchased through Snowys in the last 6 months. The service is still unbelievable good and fast! Thank you Snowys.....................

Tony - Beaumaris, VIC
Feb 10, 2017

Hi everyone, Cannot believe I ordered my tent yesterday and it arrived before midday today,such great service and no delivery fee snowy’s highly recommended,too hot to put the tent today shall do so in the morning and check it out,thanks again to everyone involved.

Margaret - Box Hill South, VIC
Feb 11, 2017

Hi everyone, Cannot believe I ordered my tent yesterday and it arrived before midday today,such great service and no delivery fee snowy’s highly recommended,too hot to put the tent today shall do so in the morning and check it out,thanks again to everyone involved.

Colin - Warragul, VIC
Feb 13, 2017

Hi Snowy's Team, I ordered these chairs by phone late on 7th Feb when in Armidale and requested your free shipping offer to Canberra ACT. This was a large package but arrived in Canberra in two days!! That's fantastic service and a repeat of my experience with a previous shipping from Snowys. 
Furthermore you pricing point was far better than available anywhere else - in fact half the price of the same item in Canberra! Taking the free shipping option into account, buying from you is a no brainer. 
And, the team at Snowy's were a delight to deal with; courteous, helpful and informative. What more could a customer ask for? Well done. Cheers

Brian - ACT
Feb 15, 2017

To the staff at Snowys. Merry Christmas and happy new year to you all.

Once again your customer service has impressed us, my wife ordered a Colman event 14 sunshade off of you last week and it arrived on our door in less than 24hrs. We live in rural SA and expect delays in deliveries, especially over Christmas, the way you process deliveries is amazing.

The personal thank you note (from Benny ) is a great touch and every time we have been to your store your staff are genuinely friendly and helpful.

Because of the service weve had over the Years from Snowys i make sure i tell all my friends that if they need camping gear go straight to Snowys, you have real old school service which is hard to find these days.

Very impressed guys , keep up the good work. See you all in 2017.

Lyndon and Tiffany - Arthurton, SA
Feb 20, 2017

I brought this one for my wife, and she only got to use it for the first time on the weekend. She was very impressed and happy with the warmth and the comfort of the sleeping bag, and as they say happy wife happy life. So this was a very good investment, would recommend it to anyone. Thanks as always as your products, pricing and service has never disappointed me. Regards

Doug - Melbourne, VIC
Feb 20, 2017

Hi Folks, just a quick message of appreciation. I ordered a backpack mid weekend and had it delivered today early afternoon. What a great service! I really do appreciate commitment to providing high quality service to clients. I shall return! Thanks again and well done.

Peter - Saint Peters, SA
Feb 20, 2017

Hi Guys, first time I have dealt with your company, I don’t think it will be the last, service was great, price good, goods arrived in good order. Well done Cheers

Eric - Sailsbury East, SA
Feb 22, 2017

Hi, I'm grateful for your great service and very swift postage! my camelbak arrived on friday and was very welcome at a remote bushfire that afternoon, keeping me watered and suppling the crew with much needed treats. thanks for the very quick delivery

Trent - Erudgere, NSW
Feb 22, 2017

Hi Lisa, I just want you to know that doing business with your company is a great experience. The staff are helpful and the delivery service is fantastic, whenever I need any outdoor equipment. Your company is always my first choice, and I have seldom had to look elsewhere for anything. Keep up the excellent service. Regards

Doug - Melbourne, VIC
Feb 23, 2017

Dear Sean and Customer and Service Team. Well done. I ordered a card table yesterday and it arrived safely this morning, that's what I call super service. The item was well wrapped. Excellent service. Regards

Julia - Melbourne, VIC
Feb 23, 2017

Hi. So pleased to receive my goods today as promised. Ordered a Gasmate BBQ on 15/02/17 and received today by personal courier at my door 23/02/17. Congratulations and once again many thanks. I will not hesitate to recommend your services and use them again. Kind regards

Bart - Myalup, WA
Feb 25, 2017

Just letting you know that I am very pleased with my latest purchase (oztent rv5). Obviously I am a return customer and will more than likely be purchasing again from you in the future. Extremely pleased with the online experience. Ordered from NSW on Monday morning and arrived Wednesday morning. Exceptional. 5 stars. You must have good staff. Please keep it up. Thanks

Steve - Moruya, NSW
Feb 26, 2017

Hi... I have shopped with you on several occasions now and I must say, 'the prices are great, the shipping is greater. Overall you're the greatest'!

Ken - Taree, NSW
Feb 27, 2017

Hi, I have purchased a few different products from Snowys and have been very pleased with the prompt and kind service. I recently had a problem with a black wolf bladder, and got in contact Nick who was more than helpful and I have just received a replacement bladder. Thanks again for your service. I will continue to shop at Snowys and have been recommending Snowys to my mates. Cheers guys.

Brad - West Hobart, TAS
Feb 28, 2017

I received my order within 2 days. Bag received Black Wolf Cambridge 35, was exactly what i ordered and perfect condition, for use as carry on luggage for short trips to Japan. Excellent service and excellent prices from Snowys. I would recommend Snowys to anyone as first place to shop. Am happy for you to post this reply on your site.

Chris - Rosanna, VIC
Mar 01, 2017

Hey thanks Nick and team for sending our pop-up sink thru quickly. Hey 3 days is awesome. I am fitting it into a folding camp table which is copied from your range. Thanks for prompt service and great advice. 

Bowie - Bourkelands, NSW
Mar 01, 2017

Hi Snowys just to say i have received my Leatherman tread delivery was very fast with no problems the Tread is awesome and adjusted to my wrist easily a very happy customer.☺☺ 

Brian - Springwood, NSW
Mar 02, 2017

Good morning, Just a note to say Thankyou for yr excellent service. Yr staff & process is commendable. The product is fabulous & definitely fit for purpose. Congratulations. Best Regards. 

Robert - South Yarra, VIC
Mar 03, 2017

Thanks Lisa! Wow. When do you ever have a seamless transaction like this? Your website was easy to navigate and the purchase went through easily. Much appreciated. Looking forward to our new chairs. Cheers,

Ivan - Dales Creek, VIC
Mar 04, 2017

A quick thankyou for excellent service and delivery of my order number 110859 coleman gas stove very impressed too easy. 😊

Susan - Awaba, NSW
Mar 04, 2017

Great chairs & recently visited your store & bought a small Black Wolf Backpack Will not get your newsletter as try to minimise no of Emails we get but will certainly be purchasing from you in the future when we need camping gear etc Great service great Range of gear & good to support an Adelaide non franchise business Regards

Deirde - Port Elliott, SA
Mar 06, 2017

Dear Ben, Many thanks, my online order arrived on time as arranged.  Please pass on my appreciation to the Snowys Customer Service Team for your excellent service. Cheers

Vanessa - Coogee, NSW
Mar 07, 2017

Hi Aaron, Susie and Kirsty, Greg and I would like to say thank you very much for the great service we have just received from you. We pre-ordered a Coleman fan but unfortunately there were parts missing so obviously the wrong fan had been sent. A phone call later and our problem was solved and within the week we received a replacement fan. Both Kirstie and Susie were both very helpful and courteous and were very nice to deal with. So we thank you all very much once again for such prompt and great service. Cheers

Greg and Pat - Regency Downs, QLD
Mar 08, 2017

Hi Aaron, Susie and Kirsty, Greg and I would like to say thank you very much for the great service we have just received from you. We pre-ordered a Coleman fan but unfortunately there were parts missing so obviously the wrong fan had been sent. A phone call later and our problem was solved and within the week we received a replacement fan. Both Kirstie and Susie were both very helpful and courteous and were very nice to deal with. So we thank you all very much once again for such prompt and great service. Cheers

Ingrid - Ballarat, VIC
Mar 08, 2017

Great product and great service from you all at snowys, big thanks from

Carol and Peter - Kialla, VIC
Mar 10, 2017

Very happy, great quality, very quick delivery, I'll be back. Thanks heaps 👍🏻 

Brian - Bonnie Doon, VIC
Mar 10, 2017

Hi, today I received the Coleman fan I ordered on Tuesday. Very happy with excellent service, price and product works well. Thanks

Peter - Falls Creek, NSW
Mar 11, 2017

Hi Snowys, received the products. Excellent website, prices, the product arrived and it was all there! [😊] What more could you ask for. Thanks. Will shop again one day. Regards,

Linda - Dayboro, QLD
Mar 13, 2017

I like to thank you for great service and fast delivery on my keen Newport leather men sandal . i got bad foot and it great for my foot ,the last pair is 6 year old and still going .it great sandal thank you

Alan - Mansfield, VIC
Mar 15, 2017

Wow Snowy’s is amazing. The delivery was so fast. Great doing business with you. And even better that your South Australian. We will shop with you again and highly recommend you to everyone. Thank you Regards

Sue - Burton, SA
Mar 15, 2017

Hey guys, just wanted to let you know my parcel arrived already. Haven't had the chance to open it (yeah, they expect me to work at work, not try out camp beds) but just wanted to say that I'm impressed with how quickly that got from SA to suburban Melbourne. Cheers,

Adam - Oakleigh, VIC
Mar 16, 2017

Hi just wanted to say thank you so much speedy delivery to my door, with no problems at all great service snowys and your great team. Many thanks

Leanne - Greenvale, VIC
Mar 17, 2017

Corey, thank you for your patience in waiting for us to arrive at our new address. We appreciated your quick response to our issue at a stressful time before our trip. You put us at ease straight away. Great service! Kind regards,

Tom - Twin Waters, QLD
Mar 18, 2017

Hi sarah just a note to tell you your service was exceptional to come from sa to vic in a couple of days was most unexpected and appreciated as it will give us time to use our ozpig before the next holiday once again well done happy camping

Kaye - Junortoun, VIC
Mar 18, 2017

Dear Snowys, Thank you for your great service of my recent purchase of the OZpig heat bead basket I ordered online from you, it was most appreciated. Thank you,

Robert - Holder, SA
Mar 18, 2017

Thank you for your friendly and excellent service I would recommend you to friends and use Snowys again. Kind regards, 

Sue - Saint Huberts Island, NSW
Mar 19, 2017

Here is the requested feedback on my experience in dealing with Snowys recently(bought an Oztrail tourer 300 front wall): an all-round pleasant experience. The item was ordered on Wednesday and it arrived in Brisbane on Friday. I spoke with a lady with a New Zealand accent who was both helpful and polite. Based on the above-mentioned experiences I will be purchasing another two items from your store(they are presently out of stock). Well done! Thank you.

Peter - Kedron, QLD
Mar 19, 2017

I have just taken delivery of my most recent purchase from Snowys.It is not my first purchase, nor will it be  my last ,as I gradually replace my lightweight hiking gear with heavier gear more suitable to car camping.This process caused by me becoming elderly.The whole "experience was easy and worthwhile".Your website is comprehensive and easy to navigate .Ordering was easy with excellent tracking.My order was well wrapped to prevent damage during transport.The delivery was within the stated delivery time.In all the whole process and smooth and faultless.Many thanks for such a pleasant online experience.  Regards

Phillip - Bundanoon, NSW
Mar 20, 2017

Hi Nick, I’ve been really impressed with the communications and service I’ve received from you and your colleagues at Snowys. Keep up the very good work.

John - Werribee, VIC
Mar 20, 2017

Thank you so much Nick for that I really appreciate it.  Can I also just add you guys have some of the best customer service I've ever experienced and all your staff and team should be commended. It's not often you get such service from a store particularly when your purchasing online. So congratulations to you and your team. Thanks again,

Jess - Gembrook, VIC
Mar 20, 2017

Thankyou for your email. The Goolwa Lions Club are very happy with their new purchase, thankyou. It will be used mostly by yours truly to provide shelter when I have my Lions Hearing Dog display, and merchandise sales at various venues.  My Hearing Dog and I are very happy with it. Thankyou for your promptness to respond to our order and for the speedy delivery. 

Jan - Goolwa, SA
Mar 21, 2017

Hi, item well received. Thank you for the swift dispatch and excellent service. Regards,

Boney - Quakers Hill, NSW
Mar 22, 2017

Hi  I ordered a front panel for my black wolf turbo plus 300 from you guys Just wanted to say what fantastic service. I ordered it on Sunday it was at my door Wednesday and I'm in Austinmer NSW. 
Great job you will be the first port of call if I need anything else All the best

Ron - Austinmer, NSW
Mar 23, 2017

Hi there, just wanted to say thanks for the great online service....... your prices are awesome, and free delivery is a huge bonus......ordered Monday night and delivered to country SA in 2 days.... awesome..... Will definitely recommend to others, and be shopping there again. Cheers

Mike - Port Moorowie, SA
Mar 24, 2017

Arrived today thankyou very happy hope it works on stovetop. My father always had a Perculator going and I loved the smell and taste, Ihadnt seen one for years until I saw your product. Once again many thanks.

Glen - Blackbutt, NSW
Mar 29, 2017

Thank you so much for my beautiful purple chair ! I love it and your service was great. Will recommend you to other members of our caravan group when they ask me where I got my new chair

Carole - Maleny, QLD
Mar 29, 2017

Hello, I received the second of my packages from Snowy's yesterday (a Cobb BBQ, followed by the frying pan and eating utensils). There was a feedback card included in the 2nd package and so I figured I'd actually follow up on it. Basically, the service and promptness from Snow's has been excellent. Easy to order and fast delivery, and even in torrential rain in the middle of a cyclone, the package was perfectly dry when I found it left (as requested) under the house after work. In short, thanks. I'll be back. Cheers

Kevin - Wandal, QLD
Mar 29, 2017

Hello, I received the second of my packages from Snowy's yesterday (a Cobb BBQ, followed by the frying pan and eating utensils). There was a feedback card included in the 2nd package and so I figured I'd actually follow up on it. Basically, the service and promptness from Snow's has been excellent. Easy to order and fast delivery, and even in torrential rain in the middle of a cyclone, the package was perfectly dry when I found it left (as requested) under the house after work. In short, thanks. I'll be back. Cheers

Jo and Carol - Uraween, QLD
Mar 29, 2017

Hi, thank you so much on the quick delivery of my husband’s new camping/hiking gear. He is very happy with it all. He assembled the tent in the lounge, pumped up the mat, rolled out the sleeping bag, laid in the tent, packed them up, weighed them & now walking daily with them in his backpack. He is hiking the South West track of Tasmania next month with 4 other guys. They have hiked before but this is Paul’s first hike, a tad nervous but very keen. Warm Regards,

Heather - Smithton, TAS
Mar 29, 2017

Thank you so very much. My order arrived today and everything is great. I still have to put up the gazebo as I didn't have time today and we are expecting more rain, so if there is any dramas I will let you know but other then that, GREAT SERVICE, FAST DELIVERY, GREAT PRODUCTS AT AN AWESOME PRICE. THANK YOU Cheers

Sandra - South West Rocks, NSW
Mar 30, 2017

Order arrived this date safe and sound. Thank you for your very prompt service and the delivery. Regards

Bert - Chrisholm, ACT
Mar 30, 2017

Aaron, Just letting you know the service provided by your staff ( sorry I have forgotten her name ) was excellent, congrats. This is sometimes hard to find. Goods arrived the following working day. Thanks

Alan - Hewett, SA
Mar 31, 2017

Just a quick note to say how good the service from Snowys was. Ordered our wash basin and stand on Sat turned up early Thursday morning. Easy from buying to delivery. Hadn't heard about Snowys but was told by an assistant at another store. She'd even looked up our order and told us it was cheaper there. We will be very happy to tell others about you and certainly shop there again. Thanks once more

Ros - Alison, NSW
Apr 01, 2017

Hi Guys. I received my Oztrail stool today. It would have been delivered yesterday except TC Debbie got involved and made the roads too dangerous. It was a pleasure doing business with you and the next time I need some camping gear you'll be the first place I come looking. Cheers.

Neil - Pelican Waters, QLD
Apr 02, 2017

First time I have bought from Snowies. Excellent service, easy ordering & item arrived within 2 business days. Will definitely be ordering again. Cheaper than buying in the shops. Thanks Snowies..

Julie - North Williamstown, VIC
Apr 04, 2017

Thank you for the fast efficient service with the purchase of the Oztrail Gazebo Deluxe Pavilion. It was ordered on 29 March and arrived at my door on 4th April. With the recent Cyclone Debbie and the floods both in Queensland and NSW your delivery service with Toll is fantastic. Thank you to both companies and the wonderful staff. 

Brian - Burrum Heads, QLD
Apr 04, 2017

Hi, just wanted to say i am very happy with my Black Wolf Gogo daypack which arrived today. It was a great price, well packed and the free delivery was the cherry on the cake. A lovely phone call kept me up to date with a slight delay in delivery but outstanding service overall. Very happy 😋

Jodee - Roxburgh Park, VIC
Apr 04, 2017

Just a note to say I received my oztrail stool today. Can't believe how quick, efficient & well packed for post it was. I only ordered it on the weekend. Free post, it ticks all my boxes, well done & I look forward to shopping with you again as well as telling all my friends. It was word of mouth from friends that I shopped with you. A great advertiser in itself. Cheers

Lou - Wodonga, VIC
Apr 11, 2017

Hello, I ordered some camping equipment from you last week. It has arrived and I wanted to say thank you for your prompt service. I phoned and spoke to one of your staff with some queries and they were helpful, polite and knew the product items. Excellent customer service. Regards,

Dianne - Tenterfield, NSW
Apr 11, 2017

I ordered a Primus high output two burner stove that arrived in only a few days. The stove was well packaged and arrived without any damage. The stove was as described in the reviews and works wonderfully, water boils as quickly as an electric kettle. I purchased the item from Snowys because their reviews are excellent and they were $20.00 cheaper than I could buy locally and the purchase price included freight. Great service thank you.

Chris - Devonport, TAS
Apr 11, 2017

First time online purchase. Superb service. Arrived as claimed.

Ken - Thornleigh, NSW
Apr 13, 2017

Hello, just to let you know the tent arrived today - just 2 days from ordering - I am very happy! Thank you for your friendly manner and prompt action! Have a wonderful Easter. Kind regards

Yvonne - Gunnedah, NSW
Apr 20, 2017

Hi Snowys ( Glen ) Thank you for the fast delivery of my order. Snowys has the best delivery turnaround in Australia. Have bought motorcycle stuff ( not camping ) from around Oz and I have not had the fabulous service that you provide. Thanks again. Will spread the word!!!

David - Port Elliott, SA
Apr 20, 2017

Hi Lisa. Our order arrived yesterday – thanks for being so helpful and prompt. Hopefully our business will grow and we’ll be able to do more business with you. Cheers

Tim - Pambula, NSW
Apr 20, 2017

Hello, Customer service done well indeed, congratz, you just earned yourself a life time customer. I will also recommend you. Once I get the sleeping bag I am after I will indeed donate it. *clap* *clap* Cheers, 

Marek - Maroubra, NSW
Apr 20, 2017

Hello Mark, and Snowys Customer Service Team, I just wanted to say a big thank you for the quick delivery of my tent. It was the first time I have ordered anything online but really wanted the Zempire Mono tent that you were selling, so I went and bought it. I can't wait to use it this weekend. Thanks for the personal touch of the Thank You note, this is a lovely gesture, simple but very effective, all the best to you and the team at Snowys. Kind regards, 

Rachel - Blackburn, VIC
Apr 21, 2017

Nick, you guys are absolutely brilliant at customer service. Wow. Wish more businesses in Australia were like you. Great stuff guys. I'll be telling more people about you.

Shagun - Gordon, NSW
Apr 21, 2017

Hi Nick, An enclosure with our purchase invited us to forward you a review which are happily doing with this email... Speed of posting / delivery – Excellent. Service from Snowys – Also excellent. Your online portal was easy to use and you accept PayPal our preferred method of payment for goods purchased online. All in all an enjoyable transaction. Condition of goods ordered. - As new and arrived in excellent condition. Would we use store again – Most definitely if the need arises. Thank you for the opportunity to comment.

Allan - Oakey, QLD
Apr 21, 2017

Hey guys, thanks to all at Snowys. I just received my Waeco cooler and Furno stove. Very happy with the service and speedy delivery. I’m heading to Victoria on Monday so the cooler has arrived in good time to take with me. Thumbs up to you guys. Thanks again.

Gary - Rosetta, TAS
Apr 27, 2017

Dear Snowys People, I say “people” because although Callum sent my order this time, I’ve been shopping with you since 2012 according to my account page, so it’s more than just him that deserves my thanks. Your service and price are without equal in the online camping world. Every time I think my parents camping days are done (they are in the mid 70’s) I find something on your website that fixes the unfixable problem in this case Leki walking poles previously stretchers to get them off the ground and sundry other things. Problems arise and the answer is always Snowys!!!!!! Camping days equals life for my parentals keeps ‘em young. I cannot thank you or praise your standard of service enough .I’ll be back and shopping again soon.

Jen - Bradbury, NSW
Apr 27, 2017

Hi! Received the ice-box around lunch time. What fantastic service!! A very big thank you to Sarah and Chris for the prompt despatch and friendly service. Just in time for the wedding. I will certainly recommend your company and, hopefully, purchase from you again. Kind regards,

Patrick - Glen Waverley, VIC
Apr 28, 2017

Thank you! Received my table today. Very impressed with your service. You phoned me when you did not have them in stock and then informed me when you sent it and it was delivered when stated. I just had an experience from another supplier where the item took a month to deliver and no correspondence from them until I initiated it. Well done.

Denise - Balwyn, VIC
May 02, 2017

Hello Customer Service Team! I have received my order today and am very pleased with the hiking shoes. They are the exact size and were much cheaper than Rays Outdoors and Aussie Disposals. I will certainly deal with you in the future if I need any outdoors equipment etc. Thank you very much.

Les - Doncaster, VIC
May 04, 2017

Hello Snowys, yesterday I received my order of a Turbo ground sheet and Turbo tent side panel, letting you know it has been the BEST service I have had with an on line order. It arrived super- fast, living in Tasmania sometimes orders do take a while to arrive but not this one. The order was on my front door step as specified in delivery instructions. The goods were well packed and protected. Snowys web site is easy, informative and I will definitely be using it again if the need arises as well as telling my friends and family about you guys. Thank you very much for this service. Kind regards 

Janine - Kingston, TAS
May 05, 2017

I am writing to thank you following my recent orders. I have ordered quite a bit the last few months, but this time I thought I'd take the time to write a big thank you. Your service is exceptional (fast, professional), as is all communications, eg e-mails and phone. Even your website is very friendly [😊] I ordered and received the following: Sea to Summit Trek WTkI Women's Sleeping Bag $309.90. It looks perfect, and I look forward to using it, hopefully this very cold weekend here in Canberra. Again, many thanks for your great service.

Sue - Canberra, ACT
May 05, 2017

Hello Snowy’s! Thanks for sending my Deuter Helion 80 Roller Back pack. Your service is amazing - ordered on Sunday it arrived on Wednesday and, inclusive of couriering it to my home, was $120 cheaper than retail. Don’t have any other needs at the moment but you’ll be my first port of call next time. Truly amazing - so thanks again!

Alex - Carlton, NSW
May 05, 2017

Hi to Snowys! We ordered goods late on 2/5. You dispatched them late on 3/5. The parcel was received today 5/5 at 1.00pm here in Swan Hill, Vic. Brilliant service by you & Hunters, the courier. Parcel has been very well packed, not yet opened 1.30pm. We just want to say THANK YOU for such wonderful service again. Kind regards. 

Graham - Swan Hill, VIC
May 05, 2017

I would just like to commend one of your sales persons.We had a few problems regarding the delivery of our order. My wife rang and was assisted by Troy.He managed to sort out the delivery problem associated with our order in time for us to take our tent on holiday today, even ringing us several times through out the week to make sure our order had been delivered. He is a credit to your store and himself and we will continue shopping with you in the future. Kind regards

Jim and Erica - Coogee, WA
May 06, 2017

Hello, I am very excited about my new camping bed and I am extremely impressed by your service and professionalism. The item reached me within 24 hours and the quality of the product is very impressive, too. Keep up the good work and I surely will be ordering camping equipment from Snowys in the future.Your very happy customer,

Oliver - Croydon, VIC
May 09, 2017

Service at snowys is about the best I've come across. Staff were informative, helpful, really knew their product and friendly- nothing was too much trouble, even when I only had 3 days left before I went on holidays, the item I bought arrived in two days! Not only that it was the best quality and cheapest compared to other stores. I'm going back for more!

Sue - Albany, WA
May 10, 2017

Good people, many thanks for the tent. It arrived today and we set it up as a test run and were more than happy with it. Thanks again for a great service

Terry and Rose - Melton, VIC
May 11, 2017

I received the new Jet Bunker yesterday and put it up and its perfect. Many thanks for everything, always great shopping with Snowy’s and we will continue to shop for many years more

Dave - Bairnsdale, VIC
May 11, 2017

I would like to complement your business on the amazing service. I ordered a swag from you and before I knew it, it was on my doorstep. Fantastic Service. I will be sure to refer all family and friends to you. Many Thanks.

David - Nhill, VIC
May 12, 2017

Hi Snowys Team, just a quick thankyou to you all for top class service on your products and the fast shipping that I've received . Well done! Regards 

Jonny - Jandowae, QLD
May 16, 2017

Thanks Guys. I received my order yesterday morning. It was sitting outside my front door when I got up.Not sure how you do it but your service including communication is rare these days. 
The product is fantastic. We going to invite some friends over this weekend and cook a nice meal in it. 
With the service I received I wouldnt be surprised if there was a cooked meal already in the pot  
I will recomend you to all my friends. 
Thanks again

Errol - Westlake, QLD
May 16, 2017

We ordered a bag pack online on the Saturday and on Monday received a phone call advising delivery would be delayed a day as stock was on its way in. The call went above & beyond my expectations. The bag then arrived and it was perfect. Fantastic service all round – and a great price – win/win!  Many thanks

Kate - South Melbourne, VIC
May 17, 2017

Thanks so much Snowy's for my recent purchase with you. The service is exceptional, with the product being delivered so promptly, and the quality and price was great. I would definitely recommend anyone to your store. Regards

Michele - Tin Can Bay, QLD
May 25, 2017

Hi… I feel moved to let you know that late yesterday (Wednesday), at the Keswick store, I had the pleasure of enjoying the best experience I have ever had, buying a pair of shoes. The person who made that experience enjoyable was Natalie (I believe that is her name – Cashier 62 on my receipt). I was the person who bought a pair of Columbia shoes just before COB; after spending nearly an hour finding the ‘right’ shoe. It’s a rare experience to find such professional and helpful service. THANK YOU!

Bronte - Adelaide, SA
Jun 01, 2017

WOW AND DOUBLE WOW. Never have i got a parcel so quickly you should take up the chance to teach other folk how to deliver parcels, one i am waiting on was ordered on 18th May and will not be here till mid June. YOU ARE SECOND TO NONE KEEP UP THE GOOD WORK. Regards 

Ruth - Listerfield, VIC
Jun 01, 2017

Hi Snowys Team 😊 I just had my order arrive yesterday and in it was a ‘Thank you for shopping with us’ card signed by Glen, and I thought you know what, you definitely deserve to hear our feedback. This is the second order we’ve had delivered and I have to say, from your website, to the checkout, to your e-mail communications about payment/receipts, despatching of the orders, the tracking facility if required, and the timely delivery of our parcels has been fantastic. The products we’ve ordered through you so far have been terrific quality ones as well. (I’ll put in a little side note here.. that PEP delivered yesterday’s parcel and the driver in this case was great. There seems to be a lot of negative stuff out there about courier companies, so I thought it was worthwhile adding, considering they can unfortunately turn a good experience into a bad one) I nearly forgot to mention that we’ve made a couple of phone calls – just general queries, and on each occasion your staff have been brilliant. Very polite & friendly and extremely helpful. Many thanks and I hope you all have a really lovely day.

Kathy - Quinns Rock, WA
Jun 02, 2017

Well what great service and pricing as well. It all arrived earlier today in good order and as ordered. I even got a SMS from Toll saying it was coming today. Thanks you for your service. Kind regards,

Barbara - Warral, NSW
Jun 02, 2017

Hi there, my Luci light arrived very quickly by post. I'm very pleased with the helpful staff as the item was out of stock after I placed my order. They contacted me several times to let me know that the item would be restocked soon. The item arrived in good condition as well! Will purchase other items from your website in the future especially as you offer free shipping! Thank you,

Jen - Woodend, VIC
Jun 03, 2017

Chris, thanks for the prompt delivery of the tent and Tax invoice, both of which i now have and also i had the time to erect the tent and check out how to do it before i go overseas. All went well and i am happy with the tent. Your service was prompt and effective with delivery coming within three days which was as promised. Thank you and i look forward to doing business with you again. Kind Regards

Michael - Red Hill, ACT
Jun 06, 2017

Hi to the customer service team, The jaffle iron I ordered arrived today and looks great. I found Snowy's easy to order from and the free delivery was a welcome bonus. Keep up the good work I would highly recommend Snowy's  to all.

Lynn - Moorabbin, VIC
Jun 15, 2017

Hi! Thankyou very much for your prompt service. I found shopping with you easy, economical and very convenient as the chairs arrived exactly as ordered on my doorstep within 4 days which included a long weekend. I will definitely consider your service in future. Regards

Alan - Grafton, NSW
Jun 17, 2017

Thanks Snowy, this was the second order I have placed with you and so far the service along with the products are spot on “ WELL DONE”. Any camping gear etc in the future you will get the nod. All the best 

Geoff - Vermont South, VIC
Jun 20, 2017

Hi Glen and all at Snowy's. Recently I decided to upgrade my hiking sleeping mat. I'm 72 and thought a blow up matterress would be great now to replace my foamy under my sleeping bag. Going to Cape York cycle camping for 10 days with my little tent in a September. Wow. The super duper orange Sea to Summit I just bought is way-out of this world for me. Hey, two separate blow-up layers - no hip on the ground, it's going to be great. Tried lying on it for a test and nearly fell asleep in the middle of the day (happens a bit anyway!) Wonderful technology - didn't know you young hikers had it so good (read, 'soft'). Thanks Glen and all at Snowys. Really good service. Easy to use your site and a quick response. Will be looking to upgrade some more equipment from you soon. Wrapped in the new sleeping mat. Worth spending a few dollars after all these years. Cheers to you all

Gary - Moggs Creek, VIC
Jun 22, 2017

Hi there, I just wanted to send a review and big thank you to the team at Snowy’s for their every effort to get my products to me as soon as possible (as there was a delay in stock). The service was fantastic and I cannot recommend it enough! I have been purchasing a lot of products online at the moment, in preparation for my next trek, and Snowy’s has by far been the most positive customer service response. Thanks heaps guys! Will definitely be using your store again. Cheers

Gretel - Loftus, NSW
Jun 22, 2017

Hi there! Today I received the order. I would like to thank you and congratulate you and your team for PROMPT service. Highly recommended for EXCELLENT, RELIABLE AND PROMPT SERVICE.

Abe - Essendon, VIC
Jul 06, 2017

Hi my item arrived. Absolutely rapt with it. It's been a pleasure doing business with you and I will continue purchasing through you company in the future. Thank you

David - Craigieburn, VIC
Jul 07, 2017

Hi All, was chuffed at how quickly my new gas heater arrived!! 😊Ordered Wed arvo, arrived on my doorstep by lunch time Thursday....what service! Thanks, Ann

Ann - Frankston South, VIC
Jul 10, 2017

Hi Callum, Just wanted to say thanks for my recent purchase of an Exped inflatable mattress. Service was excellent and delivery equally strong. Ordered Thursday, arrived here in Geelong this morning.Thanks again, will definitely be keeping Snowy's in mind for future purchases

Rohan - Norlane, VIC
Jul 12, 2017

Our order arrived last Thursday and we were amazed at your prompt and quick service. We thank you and will certainly think of you in the future if we need any further camping equipment. Cheers,

Lesley and Ian - Mullaway, NSW
Jul 13, 2017

We ordered a RV5 from Snowys and had it delivered to the Pilbara in WA, postage time and price was awesome! Unfortuneltly we had a manufacturers sewing defect on the tent and when we contacted Snowys, their team (Nick the warranties manager) went above and beyond to replace the tent asap in time for our next camping trip. The new tents here and ready to go!
100% customer service
100% competitive pricing
100% postage price.
Will recommend to all our mates.

Jason and Sam - Port Hedland, WA
Jul 13, 2017

Ordered trekking poles on the 10th July, received them this morning! (13thJuly). Congrats and well done Snowys!! Will tell all and sundry about your great service. Thankyou.

Rob - Dunbogan, NSW
Jul 14, 2017

Hi team, Just wanted to let you know how pleased I am with my new Darche sleeping bag, and how easy the shopping experience was online. You've done a great job with your website. I'm impressed with everything from Snowys this far — service and price are both excellent, and it's awesome that you're an Adelaide company too. Thanks guys — I'll be buying more gear soon!

Andrew - Wattle Park, SA
Jul 14, 2017

Guys. I am totally shocked that your delivery system and prices have once again met our expectations!!!! We have received our Ozpig with no fuss. Excellent service from the team at SNOWYS!!! Many Thanks from

BP - Maribyrnong, VIC
Jul 14, 2017

Thank you so much for supplying my CamelBak HAWG. A special thanks to Troy for his follow-up. I would not hesitate to recommend Snowys for mail orders or counter purchases.

David - Lake Macquarie, NSW
Jul 17, 2017

Good day! Got my sea to summit gaiters and bushman insect repellent gel, items were packed secure and had been on track since day one. Very good service!! Will surely buy again with you guys soon. 

Christian - Greenfields, WA
Jul 18, 2017

Hi there, I'd just like to comment on your absolutely outstanding service! It was my first time ordering at Snowy's, and it definitely won't be my last! The service has been absolutely exceptional. I received a call a on the day of me placing my order to advise that one of the items I purchased wasn't in stock, but the fact I received a courtesy call and was advised of what was going to happen next was amazing. I also have already received my parcel, after lodging the order on Monday. I can't thank you enough for the level of care I have received from the Snowy's team. A massive thank you to all of the staff :) Warmest Regards,

Ashleigh - Kalamunda, WA
Jul 19, 2017

Hi there, I'd just like to comment on your absolutely outstanding service! It was my first time ordering at Snowy's, and it definitely won't be my last! The service has been absolutely exceptional. I received a call a on the day of me placing my order to advise that one of the items I purchased wasn't in stock, but the fact I received a courtesy call and was advised of what was going to happen next was amazing. I also have already received my parcel, after lodging the order on Monday. I can't thank you enough for the level of care I have received from the Snowy's team. A massive thank you to all of the staff :) Warmest Regards,

Tate - Hewett, SA
Jul 20, 2017

Received my parcel today - Oztrail easy fold single camp stretcher. Just want to say it’s a great product and exactly what I have been looking for, and great prices + value for money. I cannot complain about the quick overnight service, many thanks.

Alvin - Whyalla, SA
Jul 20, 2017

Just a not to say thank you for a speedy delivery of my new Wigwam socks this week. You even changed the color for me during a phone call when the order was underway. It was much appreciated. Please pass on my sincere thanks to staff concerned. I will be buying from you again in future, but next time I promise not to change my order

Annette - Glenelg, SA
Jul 26, 2017

Unbelievable! Thank you so much, my order took only three days from purchase to delivery. One of the best online services I've ever had. Thank you so much.

Ewen - Berwick, VIC
Jul 27, 2017

Many thanks. Received shoes today. Excellent support when I rang to inquire information re. hiking shoes. Parcel arrived on time. Thanks.

Ron - Denistone, NSW
Aug 01, 2017

Hello there, I just wanted to email and let you know how happy I am with my order. It was just a water bottle but the price was cheap plus free and fast postage was offered. I had bought the same water bottle for a good deal more expensive but returned it (I had not used it yet) after coming across the exact same one at Snowys online. It seemed too good to be true and whilst it usually is, this time you proved that cliche wrong. So thank-you for such a wonderful experience. I will be sure to remember and recommend your store to those I know who are seeking outdoor gear. Warm regards,

Quinn - Delahey, VIC
Aug 02, 2017

We got two sleeping bags from you, they are the best, we went away for a weekend of big frost and we were as warm as could be. 3 days to get here and we are impressed with the service and will deal with you again.

Gary - Finley, NSW
Aug 02, 2017

Hi! I haven't opened the swag as it's a birthday present so I can't make comment on the product, however your website was pretty user friendly, it didn't make me set up an account or tell my life story. I was happy with the price, free shipping was great and it arrived today. Bloody good job, thanks. We all bitch when we get crap service but forget to say thanks when we're happy. Price was good, free shipping awesome, arrived super quick and your website was good. Good on you and thanks, I will have no hesitation recommending your store or shopping again. Cheers

Michael - Broken Hill, NSW
Aug 03, 2017

Hello to Snowys Customer Support Team I’m pleased to email you to let you know that I think your service is fantastically good!!!! Very quick delivery and great price! What more could a purchaser want, even though the items I bought were not expensive. Now we can travel with that little bit more convenience. Again, thank you for your great service, and for including your checklist.

Neil - Upwey, VIC
Aug 03, 2017

I would like to thankyou for your exceptional service you gave me for my last couple of orders. 
I received the items promptly and in good order. You have provided the best service I have ever had.

Darrell - Wallaroo, SA
Aug 03, 2017

Hi! We purchased the Shiralee swag and Jolly XL swag bag for a birthday gift for our soon to be 11 year old son. We believe he will be happy with it. Your service was excellent. We will recommend your company to all we know. Many thanks.

Bec - Wallacedale, VIC
Aug 07, 2017

Hello Snowys! Order arrived in todays post in good order, well packaged and really fast order to delivery time. Snowys is definitely a recommended firm to do business with in my opinion.

John - Abbotsford, NSW
Aug 08, 2017

Hi Snowys, Clock arrived 11.35 am today Monday, 2 days ahead of anticipated delivery, both time & alarm in perfect working order. Thank you for a prompt & inexpensive delivery.

Kev - Bundaberg, QLD
Aug 08, 2017

Hello, Just to let you know that my order was delivered today. All good! My compliments on the excellent packaging. Thanks,

John - Connolly, WA
Aug 09, 2017

Snowys, this is my very first online review. What so motivated me this time was not a product, but the excellent service my family received from Snowys. No matter how extensive a company’s product range is, it’s the staff’s product knowledge and their willingness to impart it that wins me over every time. Being from Brisbane, Snowys was not even on my radar; in fact it was my daughter who made contact with them for me as a result of the ongoing frustration I was having with stores here. My daughter, having limited product knowledge, spoke to a very patient, informative and non-biased staff member, Ben, who helped to ascertain her needs and recommended a suitable product—which we bought x2. From initial contact to our products being delivered it has been a positive experience. If this is indicative of how Snowys does business, then I have no hesitation in recommending them to anyone, especially if they have limited experience and/or product knowledge. Happy Camper,

Michael - Carina Heights, QLD
Aug 10, 2017

Hi everyone, thank-you for your great service, I received my Sea to Summit mat yesterday as promised in plenty of time to pack for my hike tomorrow. Look forward to checking out your store in the future. Regards

Lynette - Terang, VIC
Aug 11, 2017

Hello! I received my order nice & quickly this week. I absolutely love shopping online with Snowy’s. The fast free delivery with quality products and fantastic sales makes it a pleasure to shop with Snowy’s, I don’t even bother looking at other shops, if Snowy’s sells it that’s where I’m buying it from because it’s so easy, I’m confident I’m getting a good price and its free delivery!!!  Couldn’t ask for anything about it to be better. Thank you very much for what you offer.

Clarissa - Birdwood, SA
Aug 14, 2017

Hi, I have just received my PLB. I want to thank you for your prompt and efficient service. I have bought things from you before and when I saw you sold the PLBs I had no hesitation in ordering from you based on the previous service I got. Many thanks.

Richard - Theodore, ACT
Aug 16, 2017

Would just like to thank you for your great service on the purchase of two grey Coleman Directors fold up chairs. We were kept informed all the way of the progress of delivery and they arrived in the time frame promised. Special thanks to Nick H. We will be happy to deal with you in the future should we require any camping gear and will be recommending Snowy’s to our friends. Kind Regards,

Peter & Dixie - Tweed Heads West, NSW
Aug 17, 2017

Received my order. Always a pleasure to deal with you. Great prices and excellent service. Cheers,

Gary - Wooloolga, NSW
Aug 17, 2017

Thank you, we received the order by 3pm today. Very happy with the prompt delivery as I only ordered it yesterday at 4pm. Wish I could go to QLD, all the best for your new store. Regards 

Philip - Happy Valley, SA
Aug 19, 2017

Hi guys, I'm just about to embark on a 1 year holiday around the world, starting with the Burning Man festival, then onto South America and Europe. I've made a few purchases through you guys for the trip and have to commend you for your amazing service and super fast delivery. I had very little time to plan (fly out this Sunday 20/08) and you've just made the whole preparation so much easier. Thanks again for your service. I'll definitely be a return customer and recommend you to family/friends. Cheers,

Brent - Doubleview, WA
Aug 20, 2017

Very efficient service… prompt delivery, quick turnaround from ordering and tracking available. Thanks again!

Lyall - Forbes, NSW
Aug 24, 2017

Hi snowy 's I lost my red sigg drink bottle while on holidays in Sicily recently. When I returned home I looked at several web sites to try and purchase a new bottle. All the sites offered the bottle at a more expensive price and then I had to include postage. I kept searching web sites and eventually came across Snowy's and could not believe your price for the same bottle and there was no postage cost. I placed an order for the bottle late on Monday night and received it today,Thursday. I just wish you to know how impressed I was, firstly with the cost of the bottle and secondly the speed at which I received the bottle. I would have no problem recommending your company to any one. 
Regards..... 

Anne - Mount Waverley, VIC
Aug 24, 2017

Received my Jet Boil today. Thank you for the fast and efficient service. Gives me confidence to make repeat orders in the future.  Regards

Paul - Hamlyn Heights, VIC
Aug 24, 2017

Thank you to all, product was as described, and was delivered on time with txt to mobile of next day delivery by Australia Post. Keep up the good work, I will definitely be searching your items for sale in future. Regards. 

Ken - Malvern East, VIC
Aug 29, 2017

Thanks for the opportunity to purchase online rom your store. My two items arrived well in time and in good order. I will enjoy using these on my trip to Madagascar later this week. Many thanks to Benny (who I assume packed my order). Cheers,

Helena - Glenroy, VIC
Aug 30, 2017

A big thank you to all concerned fridge from snowys despatched 24.8.17 from adelaide arrived bundaberg at my home 30.8.17 WHAT GREAT SERVICE BY HUNTER TRANSPORT AGAIN A BIG THANK YOU TO ALL. 

Alan - Bundaberg, QLD
Aug 30, 2017

Thanks Snowys. Arrived today. That was super fast! Great service and very happy with the product so far! Cheers.

Rick - Hawthorn East, VIC
Aug 31, 2017

Some feedback on my experience shopping with you… It was excellent. I telephoned and spoke with a chap who was extremely helpful and placed an order couple of days later. It arrived quickly and was exactly what I wanted and expected. I previously bought a gazebo off you and again, was very happy with the service. Would definitely recommend your store.

Di - Hazelbrook, NSW
Aug 31, 2017

Wow...Snowys you have blown me out of the water with your customer service. The level of communcation was outstanding. I loved the personal telephone call updating me on how my order would split in two due to stock levels. That personal telephone call was amazing. I’m from a scout group and the person I was speaking to knew exactly what I was talking about and we even shared a tip or two. I’ll be ordering again very soon. As a community organisation your easy online ordering and payment system, quick and free delivery will be what I’m telling my scouting friends about. Cheers.

Kelli - Altona North, VIC
Aug 31, 2017

Easy to use website, fast and efficient delivery service. Very pleased with our order. Would recommend you highly. Thank you!

Rachel - Surry Hills, NSW
Aug 31, 2017

I would like to thank your staff for all the assistance with our purchase. Very happy. Will always check out your site first before buying anything else we need for the caravan. Thank you again, regards

Maggie - Hindmarsh Island, SA
Feb 19, 2018

Hello Snowy Thank you for your fast delivery of our Oztrail ensuite tent. We are very happy with our purchase, and also your speedy delivery. Regards

Jacqui - Milton, NSW
Feb 19, 2018

Thanks guys for my recent order I live in WA and was expecting at least a week for delivery from placing my order to my surprise the first items arrived 2 days later and the second order arrived after the weekend neatly packaged and they appear fit for purpose keep up the good work.

Michael - Willetton, WA
Feb 19, 2018

Hi,I have purchased from your company twice before and the order above was the most recent. I have found your products extremely useful and hardy and very true to the descriptions on the website.All deliveries were received very quickly.I just wanted to say I love your products and customer service. The toll drivers are lovely as well. If I could, I would rate you 5 stars!Thank you again. From a very happy customer,.

Nathalie - Thirmere, NSW
Feb 18, 2018

To: Customer support team,Thank you for the above item delivered promptly in good condition. It will be ideal as a spare bed. Very compact to store when not needed,

Beryl - Cobar, NSW
Feb 17, 2018

Hiya guys, Brilliant job. Delivery was incredibly quick and to a rural town. Well done. Great chair too (Deluxe Mesh Event Chair)! This is a third, the 2 I bought last year are still going strong, we have another taker for Pt Fairy :-),

Tony - Inverloch, VIC
Feb 16, 2018

Just wanted to thank Sam & Alex, who put together my recent order of PURE & NUUN electrolyte hydration products. The order was completed while I was on the phone with Sam, including product retrieval & invoicing. Then packaged & shipped by Alex, based in the “Thank You” note shipped with my order. Products were ordered on a Thursday & packaged up ready for shipping with Fastway Couriers that same afternoon/evening, which was quicker than Sam thought it would happen. I also received an email with the Fastway tracking number that Thursday evening. Everything that was handled by Snowys staff was done promptly, efficiently & professionally.

I would have had my package Tuesday had the Fastway courier actually got out of their vehicle & delivered it to my unit, as per the clear address on the package, rather than just turning around & going back down the driveway. Fastway depot staff did contact me not long after the courier left the property, letting me know that my package was at the depot awaiting pickup. I’ve had polite words to the front office staff at Fastway Couriers, so hopefully I won’t have a similar problem happen again.

I’d like to thank Snowys staff for being prompt, efficient & professional, as it has meant that I have received the products I needed to take overseas with me prior to my departure date, which was literally 2 weeks from the date I phoned in my order. Please keep it up, as your efforts were & are greatly appreciated. Kind regards,

Peta - Hobart, TAS
Feb 16, 2018

 I have now bought from Snowys 3 three times , Nandi just can’t get over how good you guys are at getting your product out to us.( the customer). I ordered a tent on the 14th it arrived on the 15th. It was the same when I got some chairs. I don’t know how you do it ,but I love it. I watched the vido about the tent before I ordered as it was a pop up screen room by Oztent. It preformed as well as you demonstrated, though it did require a bit more of a tug then I expected. I would say that is due to the newness . I am very happy with everything I have bought from Snowys and can truly recommend you to all my family and friends. 

Lynda - Sheldon, QLD
Feb 16, 2018

Great service. Parcel arrived less than 24 hours after ordering. Very impressive. Thank you,

Christine - Como, WA
Feb 15, 2018

In response to your request for feedback on our order, we would like to advise that we were very satisfied with the service received. Order was placed on Sunday with follow up notification of despatch early on Monday morning. The goods were received around midday on Tuesday, which we feel is very good for our rural location. Only disappointed that we could not see a way to use our Snowys card on the on-line order site. Regards

Roy and Keran - Cadell, SA
Feb 15, 2018

Hi Alex,  My camp washer arrived yesterday in good condition. Many thanks for your assistance in purchasing this item. I am sure we will have many happy times washing while “on the road”. Regards,

Megan - Armidale, NSW
Feb 15, 2018

Hi Tim and co, I just want to say how satisfied I am with the overall process. Your service was fantastic. The item arrived on time and was packaged great. The price was very reasonable. The item itself is superb. I used it yesterday and apart from a bit of a plastic taste which will dissipate with time, I am very happy with the purchase. I am more than happy to write a positive review about my experience with Snowys and look forward to shopping with you again in the future! Regards,.

Anthony - South Morang, VIC
Feb 15, 2018

Hi Bob, Snowys Customer Support Team, We’d like to thank you for your excellent service. I ordered 2 BlackWolf Compact Director’s Chairs at approximately 3pm on Monday 12th February. Within 5 mins, you sent us an email confirming our order and containing a Tracking Number, delivery date marked as Thursday 15th February. On Tuesday 13th at 6pm, we received another email notifying us that our order was on its way. Today, Wednesday 14th February, I “Tracked” the order again and saw that it was at the Gosford Depot of Toll IPEC after leaving from Brisbane the previous day. I received a text message at 9.48am saying our order would be delivered today. At approximately 11.45 it arrived. What fantastic service. We are really happy with our very comfortable Director’s Chairs, which will be used when attending our grandsons’ soccer games, athletic meetings/carnivals etc. Once again - Wonderful Service, Cheers, 

Barbara and John - Ourimbah, NSW
Feb 14, 2018

We ordered yesterday (12/2)  and it arrived today…wow we are SOOO impressed. Thank you

Jennifer - Sumpton, WA
Feb 14, 2018

Hi there, I ordered a Long Reef Beach Shade from you yesterday and it arrived today! Great service and great product 😁 Many thanks.. 

Joanna - Mona Vale, QLD
Feb 14, 2018

Hi Snowys I just wanted to let you know I received my order today. The service and products you provide are second to none. I only ordered on Saturday and my goods were delivered on Tuesday morning. Absolutely outstanding, I wish every online company was like yours. Many thanks.

Laura - Redland Bay, QLD
Feb 14, 2018

 hi! i received my order today! (camp mat & black wolf tent) mat is ideal - havnt put tent up yet but looks good! really great service & very fast delivery! courier was very helpful, carrying my order right up to my door! will look out for next sale! regards

Judith - Bundaberg North, QLD
Feb 13, 2018

Hi Bob , I just bought a companion folding toaster. Just want to thank you for the incredible service and fast delivery. I will always be looking at Snowys for my future purchases. Thanks again.

Dave - Monash, ACT
Feb 13, 2018

Hi Nick, Thank you so much for getting back to me I appreciate the quick response. I will most definitely be recommending you guys to many of my friends. Extremely quick, great quality (excluding the cut of course), very professional, understanding and I get a family vibe from your company. 
Thanks again for helping with my issue it is greatly appreciated. 
Have a wonderful week. Thank you

Leanne and Family - Turrella, NSW
Feb 13, 2018

Hi, I just wanted to say thank you for the great service I received recently when I purchased my new camp stove, bag & hotplate. I rang with a query regarding a different stove and the lady on the phone was very helpful and suggested a different stove that could maybe suit me better as I realized the initial one was not going to be suitable after speaking with her. The one she suggested was perfect for our needs and arrived a week later which was a great surprise as we live in the north of WA and most things take some time to get here, especially from the Eastern States. Thank you also for not charging an arm & a leg for postage considering it was quite heavy and we will definitely be shopping with you again for all our future camping needs. Regards. 

Benita - Millars Well, WA
Feb 11, 2018

Hello I just wanted to provide some feedback on my recent order from Snowys. Everything was just great! Ordering was easy. My order arrived very quickly. My purchase was packaged very well. I could not have asked for better service so thank you so much. Kind regards.

Jenny - Old Reynella, SA
Feb 09, 2018

Hey guys, Order received, that’s about 24hrs from ordering to receipt. You are now my go to place for gear, as long as you have the stuff I want. Great service!!! Cheers.

John - Gordon, ACT
Feb 08, 2018

I placed a small order online on Sunday with Snowys. This was the easiest, smoothest and fastest online purchase I have ever made. The shipping was free and the chairs arrived on Wednesday . The correspondence and delivery communication was fantastic. I could not believe it after having just experienced another Australian online purchase where I paid a high shipping costs and waited ten days for a local delivery. Congratulations on your commitment to excellence and your great team! Kind regards.

Suzanne - Coogee, NSW
Feb 07, 2018

Hi; I am just writing to give you my feedback, I am a such happy customer that have no words to describe my experience with Snowys. Fast delivery and correct product description. The “Thank You” should come from me: Thank you! Regards.

Renata - West Perth, WA
Feb 07, 2018

Hi Guys: ordered around 1 pm yesterday - on my doorstep by mid-day today - that is amazing, even awesome service. Happy to endorse good customer service ..... and price. Thanks.,

Gordon - Belmont, NSW
Feb 07, 2018

I would like to thank you for the ease of ordering and then the prompt service that you have provided. I ordered some Luci lights on Wed 31st Jan and received them on Fri 2nd Jan. Thank you,

Margo - Bridgewater, TAS
Feb 07, 2018

Hi Guys Love love love our new cot tent. Two oldies here that like a bit of comfort but love to go stay in interesting places. Love the service from you guys as well. Great work and I think I’ve convinced some friends to have a look at the same item as well, so maybe some more orders coming your way. Cheers

Sue - Bloomsbury, QLD
Feb 07, 2018

Thanks guys, It was my second purchase from you guys, Again very fast and efficiant thanks to all at Snowy's.  A big thumbs up.... Cheers.... 

Wayne - Turvey Park, NSW
Feb 06, 2018

Wow thanks so much. This product was cheaper than anywhere else that I searched and included free postage. I also received my thermos in 1 1/2 working days. 
Thank you!!.

Shelley - Brabham, WA
Feb 07, 2018

Hi Team Just want to thank you for the great products and service! We have bought a Coleman Instant Northstar Dark Room 10P Tent in October 2017 and have just recently purchased the Oztent Malamoo X-Tra 3P Pop Up Tent and ground sheet from Snowys. On both occasions we have been very impressed with the information detailed on your website that has assisted us in making decisions with our purchases and have also been extremely happy with the speedy delivery of goods! We are very happy with the tents and highly recommend Snowys to family and friends. Thanks again! .

Jonathan and Nicole - Frenchville, QLD
Feb 07, 2018

Hi Guys, I made an order (Zempire Atom tent) with Snowys yesterday… and the parcel turned up today. WOWSER!!!! Thank you. I also wanted to say thank you for the Camping and Hiking Checklist, How to Care for Your New Tent insert, and the personalised ‘thank you’ note… you guys have exceptional customer service. Can’t wait to try out my tent…. I suggested trying it out tonight with my hubby. He screwed up his nose – but when I mentioned it was a 1-man tent so it would be really cosy – he relented. LOL.  Have a wonderful day and keep up the excellent work! I’m kayak paddling the full Murray River in 2019 and am slowly ticking things off my equipment list – and I’ll definitely be ordering them through Snowys. Cheers, 😊

Deb - Victoria Point, QLD
Feb 07, 2018

Wow, Thanks Luke and Snowys. We weren’t expecting that. Are you sure? Thank you so much for your generosity (Snowy’s shoppers for life from now on). Cheers

Ann - Manangatang, VIC
Feb 06, 2018

I am impressed with the efficiency of your business online. My recent purchases arrived promptly and well packaged. cheers.

Nick - Taroona, TAS
Feb 04, 2018

Just a quick thank you to Kevin (I think that was his name) for helping me out with my order & sending it out so quickly. Sometimes it is much easier & quicker to receive help when you actually speak to someone - person to person. Especially when you live 400km away from the store! We used our new 3L Platypus Hydration bladders this weekend in the Grampians, & they performed very well.

Alison - Kybybolite, SA
Feb 04, 2018

Received Coleman compact beach chair today. Thanks for the quality item and your speedy delivery. Ordered on 17th an arrived on 19th Jan. So quick. Thanks very much Oliver and Snowy’s.

Gary - Woolgoolga, NSW
Feb 03, 2018

Cheers ...much obliged for the good service and prompt delivery. I will buy from you again ...best wishes.

Allen - Loch Sport, VIC
Feb 03, 2018

Good morning! I'd just like to say thank you so much for your fantastic service. I live in rural NSW & ordered my thermo reactors and seal one day and had it sitting on my doorstep a mere 24 hours later. Great service & great prices, I always look to Snowys first when purchasing any outdoor gear. With best wishes,

Margy - Murwillumbah, NSW
Feb 02, 2018

Good morning! I'd just like to say thank you so much for your fantastic service. I live in rural NSW & ordered my thermo reactors and seal one day and had it sitting on my doorstep a mere 24 hours later. Great service & great prices, I always look to Snowys first when purchasing any outdoor gear. With best wishes,

Gina - Werribee, VIC
Feb 01, 2018

Hi Just wanted to respond to a card enclosed in our tent delivery from Snowys asking for feedback. I cant say enough good things about Snowys your deliveries are prompt, customer service is excellent and prices well they are so competitive. Our Colman tent we purchased is great and we love it. Unfortunately for us, we had a goat being chased by a Alsatian dog run through the guy ropes and rip one straight off the fly so disappointing it had only been up a few hours. I am looking at repairing it today. Thanks again for you great service too regarding our Colman Chair that you replaced as it was faulty. It was used over the Australia Day weekend. 

Jeff and Pauline - Terrey Hills, NSW
Feb 01, 2018

That's what I call great customer service! Thanks so much for looking after this for us - we really appreciate it. The service and contact we have had with Snowy's has been second to none, and Zempire have certainly done the right thing. We will let you know if we have any other dramas - but we look forward to many more camping holidays to come! Thanks again to you Luke and the other Snowys staff

Stevie Muir - Bondi, NSW
Feb 01, 2018

Hi guys, Just wanted to drop you a note to say impeccable service and super fast shipping/delivery. Who'd have thought I'd have what I need for a trip away this weekend by Tuesday when it was ordered Saturday night! Will certainly be going with you guys from now on. Cheers

Colin - Surrey Hills, NSW
Feb 01, 2018

Wow wow wow and wow!!!!!!! Thanks so much for the quick service and postage your company is the best I have ever dealt with. Well done!!

Wendy - Maryvale, NSW
Feb 01, 2018

Hello I would like to take this opportunity to say thankyou for your great service. I ordered three items and the arrived within a couple of business days which was the quickest I have ever received something after ordering on the internet. I love the products you have and they are a good price. I will definitely order more of you. Because I love to go touring and camping. Anyway thankyou for your great service and I will highly recommend you to anyone. 5 Stars the highest rating possible.  Kind regards. 

Ian - Wallerawang, NSW
Jan 30, 2018

Wow !! Cant believe I ordered on Wednesday night and my tent and beach chair has arrived today only 2 working days later!! I am more than impressed. Havent had time yet to open my tent as I wasn't expecting it so soon THANKYOU SO MUCH!!

Bernie - Mullumbimby, NSW
Jan 28, 2018

Just a quick note to say thanks for your help! The replacement inner arrived within a couple of days! We are thrilled. Top notch service from you and the team at Snowys! Thanks.

Helen - Brunswick, VIC
Jan 27, 2018

G’day Team Snowys, I have this morning received my first purchase from your store, all went without a hitch and as scheduled when ordered, so many thanks.  I’m pleased to have discovered your online store and are certain this will not be a one off purchase, so until next time keep up the good work.  Cheers

Keith - Yallingup Siding, WA
Jan 27, 2018

Hi guys we recently purchased online a zempire pocket rocket shower/toilet tent from you guys. The product was delivered to our door in lightning speed and we were very impressed by the speed and efficiency of the delivery. We went camping last week and when it comes to set up and dismantling it was so easy that my 10 and 13 year old kids handled it with ease. The tent is solid and will suit our needs for many years to come. Thanks you regards

Ron - West Albury, NSW
Jan 25, 2018

Good Afternoon, I have just received my order, 2 day turnaround, what a fantastic service you provide. I will be telling my friends and family to shop with you guys from now on. Thanks again

Glenda - Church Point, NSW
Jan 25, 2018

I don't know how you people do it but , I can tell ya ,the only way to get my orders faster is if you send them before I have ordered them☺🤔. Always great to deal with Snowys, Thanks Guys. 
Regards

Merv - Coominyah, QLD
Jan 22, 2018

Hi, Again impressed with Snowys customer service. Two Caribee Night Hawk chairs, delivered in about five days! Many thanks. We have been thoroughly enjoying the Oz Tent RV 3, purchased in late 2015, so I will probably look at getting some additional additions for the tent. Thanks again,

Les - Clifton Beach, QLD
Jan 20, 2018

 Hi Snowys, After watching your video of how to erect the instantup tent, we ordered it online. Not only was it a good price, but the tent arrived on our doorstep 2 days later. Thank you for the great video and service.

Alicia and Dave - Googong, NSW
Jan 20, 2018

Good afternoon, I just wanted to take the time to thank you for the speedy delivery of my recent order. I received my goods within 24 hours of ordering them from you and I am completely amazed and so incredibly impressed! Dealing with your company has been the smoothest, quickest process from order to receipt of goods that I have ever experienced - and as a busy Mum I’m a frequent online shopper so that’s saying something!! Thank you for your outstanding service, I will definitely be recommending your site to everyone I know! Kind regards,

Fiona - Medowie, NSW
Jan 20, 2018

I would like to thankyou for the service you provide it was the best i have ever received i am sure i will be telling all the people when i am traveling what a great company you have thankyou .

Cherie - New Gisborne, VIC
Jan 20, 2018

Hi, I would like to thank you for the prompt delivery of the gazebo walls. Looking forward to putting up the gazebo now and not having to move around to block the sun. Thanks once again

Pam - Runcorn, QLD
Jan 20, 2018

HI, We received our products yesterday. Super quick delivery, free postage and a great price. We will look to shop with you in the future after a very difficult experience with a different outdoor company.  So thanks! .

Jeanene - Pakenham, VIC
Jan 19, 2018

Hi Guys, Have received my Order. Thanks for the fast delivery. Order was well packed & arrived in excellent working order. Good to see great service which is rare these days. Best wishes

Alexander - Herron, WA
Jan 19, 2018

Just like to say thank you for your prompt service in delivering  our Coleman, Gold Series, 6 man Tent. Kind Regards

Alexander - Herron, WA
Jan 19, 2018

Received my awesome beach chair today - it is absolutely perfect, extremely strong & comfortable - Thanks! Delivery was exceptionally quick and the packagaing was amazing - no danger of damage at all. I can guarantee plenty of use will be had with it .... thanks again, Mandy 👍😃

Mandy - Flagstaff Hill, SA
Jan 16, 2018

Great service . Placed order on Monday and received on Tuesday in Brisbane . Can't beat that for service. And.... The delivery is FREE. Thanks Snowys Regards

Elaine - Forest Lake, QLD
Jan 16, 2018

Thank you for the prompt, efficient delivery of our purchase, for the communication on the progress of its journey to us, and for the quality of the product. We will order with you again if we need this sort of thing. 
Many thanks, 

Diana - Drummoyne, NSW
Jan 16, 2018

Good morning, I would like to give you a quick bit of feedback about your service. I ordered a product on Friday morning, however the website crashed during the transaction so I was unsure if it went through, even though the money had been taken off my card. I called your customer service number and a lovely gentleman said that he would investigate and call me back. Within two minutes he had called me, informed me that it had gone through and given me the order number for reference. This was much appreciated.

Later on Friday, I received an email saying that my order had been shipped. I was very impressed.

Early yesterday morning (Monday), my order arrived. I am all the way down in VIC and so did not expect the delivery for at least a week. However I was delighted when it came yesterday and wanted to inform you of my great experience using Snowy's. When I told a friend that I had ordered from you she said 'oh yeah, they're great! I've ordered stuff from them before and have always been astonished at their fast service'. Thank you very much for your lovely service. Kind regards,

Ayisha - Kew, VIC
Jan 16, 2018

I just wanted to say thank you! I received my order today and am very happy with my purchase and the price I paid. Not to mention the easy ordering process and super fast delivery! Cheers!

Karen - Cardiff, NSW
Jan 16, 2018

Dear Snowys, My order was despatched promptly, arrived quickly (despite the xmas rush) and I am very happy with the MSR tent. Thank you for a good shopping experience. Cheers ,

Garry - Wallalong, NSW
Jan 16, 2018

Just to let you know that I am really impressed with the quick delivery of the goods that I ordered online! Very impressive! It all arrived in a nice neat box. No damage or rough handling at all. I also like the personal note included which I just noticed. I am a happy customer and I am sure that I will be back for more camping gear! Regards,

Kees - Glen Waverley, VIC
Jan 15, 2018

In response to your card……………….In today’s age of consumerism I did not expect the exceptional level of customer care I received. I don’t know how you get the bean counters to understand the value of customer service but you obviously have. Once again thank you for all you have done and you can be assured I will be back and I will make sure others hear about it. Cheers

Paul - Kewarra Beach, QLD
Jan 15, 2018

Thanks to the staff at Snowy’s Brendale, always get great service. Regards

Pete - Brisbane, QLD
Jan 15, 2018

Dear Snowys Just a quick note to let you know how much I am impressed with your fast service! Ordered and delivered in 2 days amazing! And free delivery applause to you! I tried another web site for exactly the same items same price until they wanted $45 delivery so you guys certainly came out on top there! Thanks again. Happy customer, Warm Regards

Anne - Paterson, NSW
Jan 15, 2018

Hi Just a short note to thank you for your excellent service. I ordered an ACRQLINK PLB from you on Thursday and the item arrived at my home in Canberra first thing on Monday morning. The item was very well packaged. Not only was I impressed with the quality of service but your price was considerably cheaper than my local Outdoor store. Regards.

Cliff - Yarralmula, ACT
Jan 14, 2018

Hi Snowy Great chair great service great delivery. 
Regards

Richard - Strathfield, NSW
Jan 12, 2018

To Snowys Customer Support Team, Just writing to say how impressed I am with Snowys. I have ordered 3 separate times for goods since Xmas. The staff member on all occasions was fantastic. Went out of their way to help and products were delivered to me within 3 days of ordering and you deliver for free. I will certainly be ordering from Snowys again. Thanks again for your excellent service and quality products.

Julie - Queenstown, SA
Jan 11, 2018

Hi .just like to let you know, ordered the engel yesterday recieved today...service couldnt be better ..very helpfull friendly driver who delivered item...very happy .many thanks

Kathryn - Beenleigh, QLD
Jan 11, 2018

Thank you for your prompt delivery. We were very surprised to find our order had arrived so soon! Great price and easy to use website too, will definitely shop again. Regards,

Ruth - Lucaston, TAS
Jan 10, 2018

Many thanks for such a very prompt delivery. Ordered Sunday night 7th and received Tuesday morning about 10.30. Great service. My daughter has 5 or 6 of your Podium Chill bottles and raves about them. I have not tried mine yet but has seen hers in action. I will be passing you name onto my family, who are all into camping etc. 
Regards

Judith - Kepnock, QLD
Jan 10, 2018

Hi I just wanted to say thank you for the amazing customer service. My order was processed in no time at all and delivered much sooner than I expected. Keep up the great work, it is most definitely appreciated. Thanks

Bernadette - Valentine, NSW
Jan 09, 2018

My Korjo alarm clock arrived today. Excellent price especially considering it included postage. Three days delivery across the Nullarbor to country WA is amazing. Thank you Snowys.. 

Phillip - Kojonup, WA
Dec 28, 2017

Very good fast service and happy with Oztrail Skygazer 6v tent. Ordered on Monday night and received on Friday, which was about as advertised, given that it was last week before Christmas and they warned it could be a day longer at that time. First time we put it up it was not properly taut or symmetric and we had problems with strong winds. But we resecured it better the next night and had no more trouble.

Bill - Hawthorne, VIC
Dec 28, 2017

To say I am impressed is an understatement. Thank you so much for your amazingly prompt service. 
I couldn’t believe it when the parcel arrived the next day especially as I ordered it on the Thursday before Christmas and it arrived on Friday from interstate, well done!! I am also pleased to say that the other item arrived 2 days after Christmas. 
I will not hesitate to order from you again in the future, thanks again.

Nicola - Wallaga Lake, NSW
Dec 26, 2017

I am delighted with my new chair which I want for WOMAD in March. It is a great price, just the design, flexibility and weight that I wanted and it arrived within a few days of ordering it online.

Georgina - Mornington, VIC
Dec 26, 2017

Hi Snowys, Just wanted to let you know how happy I am with the service from Snowys e.g. prompt delivery, packaged well, value for money - thank you. I will shop at Snowy’s again. Kind regards, 

Glenda - Wantirna, VIC
Dec 26, 2017

Hi Service & Snowys, My Gasmate barbeque turned up in two days instead of the 3-10 days expected, great response. I have assembled the Gasmate & all was correct down to the individual washer, & all working well. Thank You. 

Don - Coffs Harbour, NSW
Dec 26, 2017

I just wanted to congratulate and thank you for supplying this product in such quick time during Christmas week. Ordered Wednesday arrived Friday! Excellent service, thank you and have a great Christmas. Regards,

Sharon - Coolamon, NSW
Dec 26, 2017

Greg. Once again prompt delivery service, great company to deal with. Item arrived within allocated time. Look forward to using Snowys online service in the future.

Dale - Devonport, TAS
Dec 26, 2017

Best delivery times for ANYTHING I have ordered on line. Great coffee mug, so I ordered another for a Christmas gift. I will be purchasing one for myself when I am due. Best regards, have a safe and happy Christmas. 

Steve - Crescent Head, NSW
Feb 26, 2017

Hi, Thank you so much for the Ezywash machine. It arrived safely in Tasmania, 4 days earlier than expected. Fabulous service and great machine. Will be back !!

Heather - Sandy Bay, TAS
Dec 26, 2017

Your service was excellent and on a recent camping trip I found the Zempire mattress very comfortable.

Paul - Sandy Bay, TAS
Dec 22, 2017

You've done it again - amazing delivery - ordered early Wednesday - received at 11 am this morning even with all the Christmas work load. Thank you Snowys.

Gordon - Belmont, NSW
Dec 21, 2017

Thank you Snowys for excellent service, I’m thrilled to receive the chair I ordered so promptly.

Gill - Kew, VIC
Dec 20, 2017

I was introduced to Snowy’s by my son who is in the military and recommended them for their excellent products pricing and service. I was in need of hiking gear and started researching equipment and was not disappointed when buying a stove from Snowy’s - thanks Alex for the great service! I received a price that was amazing, my stoves were delivered the next day . Love Snowy’s and would recommend them to all! I am already building my shopping list of other items for my trip.

Ronald - Faulconbridge, NSW
Dec 20, 2017

Hi Guys - just a short email to say a big thank you for your excellent and speedy service when purchasing the subject sleeping mat recently. It arrived 4 working days after ordering - an awesome effort at this time of year. Merry Christmas to you and the team!! Cheers Chris Constance. .

Chris - Murrumbateman, NSW
Dec 20, 2017

Parcel arrived today..in record time..very impressed..great service guys.I really appreciated the note on top of parcel and the checklist enclosed...a nice touch guys. While I haven't used it yet I'm sure it will work just fine.I'm sure I will be using and recommending your service again. Many Thanks and a Merry Christmas to you all.

Judy - Townsville, QLD
Dec 20, 2017

Hi, Just a quick shout out to the excellent Service received. We placed a significant order to outfit the family for upcoming and future camping trips on Monday and received the delivery in the ACT on Wednesday! Best regards,

Anne and Rob - Macquarie, ACT
Dec 19, 2017

Thanks Folks. From order to arrival was 36 hours! What else can I buy?

Larry - Maroochydore, QLD
Dec 19, 2017

Hey Snowys, Great prompt service. Thermos has been used and abused. Rolled around the Ute a bit on back roads. No damage beverage hot, as expected. Warm regard. 

James - West Wyalong, NSW
Dec 19, 2017

Very happy with ease of ordering, competitive product price and free shipping. Also, fast 4 day delivery at this busy time of the year, which included the weekend. Much appreciated. Thanks. 

Sandra - Carlingford, NSW
Dec 18, 2017

Dear Alex, Thank you for your prompt attention to our order. 
It arrived very quickly. We are leaving the opening of the parcel for the recipient on Christmas Day. 

David - Point Frederick, NSW
Dec 18, 2017

Thank you. Cannot rate you guys highly enough,and you are definitely a Ninja. Have a great Xmas and New Year. Regards,

Alan - Darke Peak, SA
Dec 12, 2017

Hi Aaron, I’ve just received my new crab cooker and have put it together and lit it up. It’s great thank you, all ready to catch and cook some crabs hopefully. Your service was great, and the delivery on time and the package in terrific condition. 

John - Toogoom, QLD
Dec 12, 2017

Just want to commend Snowy's on such speedy delivery and great prices! I have made two Christmas orders in the past fortnight - both have arrived within 3 working days (which in itself is bloody fantastic, particularly at Christmas! And free postage to boot!) and I will definitely be recommending you guys to the recipient of the gifts I have ordered (- my brother/his family) and actually to anyone who asks! Thank you so much for really taking some of the stress out of Christmas, well done! These days often people only hear the negative stuff so hats off to you & keep up the great work! When my little girl is a tad older and my baby is less inclined to eat sticks, dirt, poo etc we will definitely also be going camping so you've got some future business when the time comes. Merry Christmas & thank you so much again for the excellent service. Kindest/jolliest regards, 

Bec - Townsend, WA
Dec 12, 2017

Hi there, Just wanted to say thanks for the great service! Hadn’t heard of you guys before but found what I was looking for in your site. Ordered, paid and my item was delivered in less than a week!! Unheard of so thank you. Thanks again .

Liz - Duncraig, WA
Dec 10, 2017

 Hi, I was really happy with my online shopping experience with you. You kept me well informed. My ordered item was not in stock (which was stated on the site when I ordered) and you rang me to make sure I knew that and gave me an idea of when it would be delivered.The item was delivered in line with your guidance. And even though there was an error with the order (not a problem for me) you swiftly resolved it without any stress for me. 
Thanks - I will be coming back

Chris - Melbourne, VIC
Dec 10, 2017

 Hi, I'm absolutely gobsmacked. Two days from purchase to delivery. Thank you Cheers,

Stuart - Eaton, WA
Dec 08, 2017

Hi, I would like to let you know that I received my order yesterday. Thank you very much for the wonderful service.  I had some issues with my card payment, the lady I spoke with was wonderful. This is the second time I bought from Snowy, both experience had been great. I am glad I found you and would definitely recommend to my friends.  Kind regards

Joo - Greystanes, NSW
Dec 03, 2017

Your dispatch crew and carrier have set a new Australian land speed record. My recent order arrived in less than 24 hours. Good service - thank you.

John - Moore Creek, NSW
Dec 02, 2017

Thank you for the very efficient delivery of my order. I ordered the travel bag on Tuesday November November 28 and it was delivered to my door in country Victoria on Friday. This is the second bag I have ordered through your business and thank you for your prompt delivery.I will be recommending your business to my friends. Regards,

Marion - Wando Vale, VIC
Nov 30, 2017

Hi Guys, earlier this month I received my consignment - a gazebo and camping chair. I need to tell that I was impressed by the speedy service and courtesy of the Toll driver. The goods are to my satisfaction and very competitively priced. The helpful hints notices are welcomed also. Your store is easy to shop on line with and has a comprehensive range. I will have no hesitations in recommending your store to others. Keep up the good work. Kind regards.

Phil - Murray Bridge, SA
Nov 29, 2017

Hello James, I recently purchased the above lantern and would like to say thank you for the prompt delivery of the unit to Western Australia. The website you have is very easy to do my searches on and also gave a detailed description of the product. Going through the checkout was a breeze with PayPal and my order was done and now am enjoying the great light that comes from this lantern. I have no hesitation in recommending your store to anyone, you had a great choice of lanterns at all levels of cost, so anyone could find a lantern to suit their budget. Thank you again for the great service.

Tony - Waroona, WA
Nov 28, 2017

Thanks snowys. Got my beach umbrella today. Great service again. Regards, 

Craig - Warriewood, NSW
Nov 28, 2017

Ben, Thanks very much for the help we received from you and Kirsty. We genuinely could not ask for better assistance. We’ll definitely tell our friends how good you have been with the product, price and service. Kind regards,

Garry and Debbie - Ridgewood, WA
Nov 27, 2017

Hi, I have received a card asking me to review my experience with Snowys. I am a brand new customer and found your beautiful wine cooler online, totally by accident. I was actually looking for something else for my partner (which you don’t stock). My partner always brings a nice bottle of wine when we go to dinner and we always say that we should get a nice cooler, but we seem to forget by the end of dinner as it’s not an urgent need. Anyway, my entire experience with you has been outstanding!!! I love the wine cooler I purchased. My partner will be absolutely rapt when he opens it this Christmas! The service, price, delivery..... I can’t fault a thing!! Thank you so much for all of it! I will definitely be recommending you to everyone and I will not hesitate to use you again. One very happy customer here.

Claire - Ourimbah, NSW
Feb 09, 2018

Hi Just a quick 'Thank you' for your speedy response to my order for your PLB. The items arrived quickly, safe and sound and as described in your advert. The item was also competitively priced as an added bonus! Regards 

Brian - Bethania, QLD
Feb 15, 2018

2x Outdoor Connection Tripod Stool On initial try-out items work well and are amazing value. Delivering was very fast - within 3 days of ordering. Thank you, Snowys.

 

 

Alan - Port Macquarie, NSW
Feb 21, 2018

You guys are amazing!  I ordered this on Tuesday night, and Thursday arvo it's waiting for me when I get home!  That and your prices make you awesome. Fanx!!!!

Andrew - Bullengarook, VIC
Feb 25, 2018

Hello, I ordered a Coleman fan from Snowys. It was In Cairns at my door in 2 days, wrapped up like a mummy and at a great price! Thankyou very much! Will be shopping again with you!

Simon - White Rock, QLD
Feb 21, 2018

Gooday, received order today! Luv the mirrors & impressed with excellent service & delivery. 

Ann-Marie - Turra Beach, NSW
Feb 26, 2018

Hi, received my tent this morning, really quick delivery! I am sure I will be happy with it, and can’t wait to unpack & put it up!

Judith - Avondale, QLD
Feb 21, 2018

Hello to the team at Snowys, I have just received my replacement cover for my Oztrail deluxe gazebo.  The original one had a "wear mark" on it.  I would like to thank the team at Snowys for their efficiency in dealing with the problem.  The staff are great and are always willing to help.  I personally find a lot of the companies I have to deal with, generally, not particularly helpful if there is a problem.
Snowys are a paragon.  Thank you so much again.

George - Wheatsheaf, VIC
Feb 12, 2018

Thanks so much for your ***** excellent service and speedy delivery! Good work! Now I know what products you have, I will be checking your website for future requirements. Many thanks

 

Leonie - Beerwah, QLD
Feb 09, 2018

Hi Just a quick 'Thank you' for your speedy response to my order for your PLB. The items arrived quickly, safe and sound and as described in your advert. The item was also competitively priced as an added bonus! Regards 

Brian - Bethania, QLD
Feb 20, 2018

Hi Snowys team! Just received my recent order - what fantastic service! Great to see an Aussie company who exceeds expectations and making the online buying process so easy. Thanks and I will keep you in mind for future purchases.

Paul - Thirroul, NSW
Feb 20, 2018

Thank you for a great product at a great price. Also free and quick delivery. Ordered Sunday delivered Wednesday morning in Cairns Thank you. Can recommend you to anyone and will do too.

Henry - Cairns, QLD
Feb 20, 2018

I just wanted to shoot you a quick email to say how impressed I was with my recent purchases through your site. Really great prices with free postage to remote SA and items arrived in 2 days which was unbelievable! Thanks and look forward to making my next purchase through your site.

Alex - Thevenard, SA
Feb 26, 2018

Just to say thankyou for your great service as allways on getting the items I ordered to me very quick. Thankyou

Ian - Wallerawang, NSW
Feb 26, 2018

Hi, I am very impressed with my new aluminium camp table. We are travelling thru Tassie atm, and it has survived falling from the roof rack at 100klm and bouncing down the bitumen 😂😂and I love the design too!!

Sue - Cranbourne, VIC
Feb 27, 2018

Thanks for the great Service. Placed a order on Monday Morn and Received it on Tuesday morning …..Brilliant 😃👍 Will be ordering again. Loved the the handwritten hi and thank you …. Oliver sent

David - Bomaderry, NSW
Feb 28, 2018

Great product, super fast delivery, very happy with purchase.

Richard - Penrith, NSW
Mar 01, 2018

Hi Bob, Thank you so much for the very speedy delivery of my order. I only wish this was the norm rather than the exception.
I was very pleased with the great price & the free delivery was an added bonus. Once again many thanks to all concerned.
 

Pam - Kalaru, NSW
Mar 01, 2018

Hi Eli, I ordered some mugs from you on the internet . I received an email saying the goods had been sent . The goods arrived the next day. Wonderful prompt service just about 24 hours from ordering to delivery can’t beat that. Thank you.

Rowan - South Windsor, NSW
Mar 01, 2018

Dear Snowys, Thank you for my Mosquito net. I am totally amazed by your service and would like to congratulate you for the excellent delivery and quality of your products. I ordered my net yesterday 11 am or so, it arrived this afternoon. Absolutely amazing as I live in Moonta on the Yorkes. THANK YOU VERY MUCH 

Paul - Moonta, SA
Mar 01, 2018

Hi Luke, I just wanted to say a belated thanks for sorting this out. There is no comparison between the new and old. I really appreciate you sorting a new one. Really happy with the one without a leak! Cheers

Kerryn - Pakenham, VIC
Mar 01, 2018

Away on holidays at the moment.  Our fridge/freezer has been fabulous to bring our meals and drinks in.  It’s worth every cent as it means we can be self sufficient.  Works brilliantly!

Leonie - Beerwah, QLD
Mar 01, 2018

Hi Tim! Thank you sooooooo much for sending the backpacks so promptly. Received today,  looks great but the most importantly made it for our son's 5th birthday on this Sunday. He is now ready to take off to a bush walking and wild camping!! Appreciate your effort and great service. Will definitely shop at your store again ;) Many thanks.

Mai - Bentleigh East , VIC
Mar 03, 2018

Hi Snowys, Thanks for the great service... again! Only the 2nd time I've shopped with you and it won't be the last. Can't wait to get my family out in the bush!

Mark - Hornsby Heights, NSW
Mar 04, 2018

It's fantastic thanks guys, Snowy's has easily the best service going around, other companies could learn a thing or two and the products are the best that you can buy, Snowy's will always be my first choice for camping and travel equipment.
Thanks again Snowy's for the great service and ease of hassle free shopping  5 star rating ⭐️⭐️⭐️⭐️⭐️

Dennis - Lavington, NSW
Mar 05, 2018

Hi Luke I would again like to express our appreciation for your prompt follow up, professional and pleasant manner and replacing the tent. I, and my friends are all impressed with “Snowys”   No doubt she will continue to enjoy her camping experiences along with her family and friends. Again, thank you Regards

Roslyn - Swifts Creek, VIC
Mar 05, 2018

Hi Snowys Just wanted to thank you for your excellent service. My daughters drink bottle arrived so quickly. Very happy 😊

Sarah - Mernda, VIC
Mar 05, 2018

Hi, I just wanted to let you ladies and fellas from snowys that I’m really happy with all the products I order from your website and also how quick they get dispatched from you and how quick they get delivered...thanks again and look forward to buying more camping stuff from you lot....cheers.

Wayne - Mount Riverview, NSW
Mar 06, 2018

Hi Snowys. Thanks for the prompt service and supply with the crux hydro cleaning kit. Blown away with how quick it got to me, top job cheers,

Mark - Perth, TAS
Mar 05, 2018

I don't do the Facebook thing since I'm hardly on it. Having said that, I do what I can to spread the word about Snowy's outstanding service. They really are a cut above the rest. Thanks again for another seamless transaction and for exceeding my expectations. 

Elvine - Point Clare, NSW
Mar 06, 2018

Awesome service..super fast delivery! 2x thumbs up 👍🖒

Adrian - Elizabeth East, SA
Mar 06, 2018

Hi - I recently ordered a Coleman Instant Up 6p Gold tent from you. I am delighted with the tent, your price and prompt shipping - i will certainly be purchasing from you again in the future. Kind regards

Matt - Alexandria, NSW
Mar 06, 2018

Hi nick, Just wanted to say thank you for the prompt response to my call last weekend, my husband and our 3 boys enjoyed a lovely camping trip away. I would be happy to recommend you to all our friends and appreciate your customer service immensely. Thanks

Ramsey - Aspendale, VIC
Mar 08, 2018

I ordered cooler bags online and called the helpline to enquire about delivery. The gentlemen that helped me over the phone was lovely to deal with.  I would highly recommend people use Snowys online. The delivery was prompt.  My item was delivered from Brisbane to Sydney within two days on the normal delivery service.   I ordered Monday afternoon and it was received Wednesday evening. Thank you.  Keep up the good work.

Loretta - Waverton, NSW
Mar 08, 2018

Hi there, I was looking for a large camp oven as a special order for a customer. I found one on your website for a great price but was skeptical when the freight to the Pilbara came up as $6.30. I called the store to confirm the delivery charge, spoke to a lovely man, placed my order online and received my goods in a week. My customer was very happy and because of the great prices I was able to get it delivered to NW WA and still pay under recommended retail. WOW. Will definitely recommend Snowys and will use again for both my customers and my personal use. Great Job to all involved! 😊 Kind Regards,

Helen - Roebourne, WA
Mar 08, 2018

Hi everyone Thanks for the Camelbak bladder Received today - overnight service. How good was that super fast service Definitely shopping with you guys again Ps the wife thought the camping checklist was a nice touch

Wayne & Christine - Dunlop, ACT
Mar 09, 2018

Used it for first time last night at Marrawa on West Coast. Excellent stove (Companion Single burner Cooker), plenty of heat - only need to use it on low I think. Arrived with a dent on the top which was a pity - couldn't have happened in transit as packed too well.

John - Turners Beach, TAS
Mar 10, 2018

Hi Greg ( Snowy's), Thanks for great service re mirrors purchased 7th arrived 9th to country Vic.. Mirrors look excellent quality & seem to fit very well. I have given feedback in Product Reviews as I was not able to give any via google ( not letting me sign in). Will certainly look to your site first  for any future items to purchase . If I can leave any feedback elsewhere please advise.  Thanks again

Mel - Tongala, VIC
Mar 10, 2018

Good morning :-) I ordered the Coleman 4 person pop up Tent $249. Thank you so much for the quick service & ease of ordering, my tent arrived in good condition & to country NSW in 2 days. Regards

Eliza - West Wyalong, NSW
Mar 10, 2018

Good morning :-)I ordered the Coleman 4 person pop up Tent $249. Thank you so much for the quick service & ease of ordering, my tent arrived in good condition & to country NSW in 2 days. Regards

Eliza - West Wyalong, NSW
Mar 11, 2018

Hi Oliver! I ordered two Thermos funtainers for my granddaughters from Snowys. My son had recommended you as a fast and reliable business. He was right! I was impressed by the speed and efficiency of your service, the price, and the free delivery; and very happy that the bottles were bubble-wrapped for protection. I would definitely recommend you to others Thanks!

Waveney - Toowong, QLD
Mar 12, 2018

To the Snowys team, Just wanted to say thanks so much for the prompt delivery of my recent order. 2nd time I’ve used Snowys and have found the products and service exceptional. I have recommended you to friends. Regards

Mel - Narellan Vale, NSW
Mar 12, 2018

We are really happy with the chairs. Thank you for the fast delivery it was a pleasure buying from Snowys. You guys kept us informed of delivery and your service was outstanding. Once again a big THANK YOU.

Dale - Dinmore, QLD
Mar 12, 2018

Hey Snowy's, thanks for the brilliant little camping chair I found at my studio door this morning! I ordered it only late last week so I'm impressed with your service and speedy delivery. The chair is brilliant and just what I wanted as I'm a visual artist about to head out bush to Barcaldine on a 10 day artist in residence. I sketch plien air so this little light weight chair should be just the ticket, the back rest giving particularly nice support. I will let you know how it goes in the bush. cheers

Deb - Bellbird Park, QLD
Mar 12, 2018

Coleman table arrived today in perfect condition, as promised. Thanks Bob .Great service. I’ll be ordering other goodies soon.

Victor - Granville, QLD
Mar 13, 2018

Hi, Thanks!  I have received my zip door wall and in time for my markets this weekend!  Yay! Great customer recovery and I will be recommending you to my friends and colleagues.

Genevieve - Maroubra, NSW
Mar 13, 2018

Thanks order received. Where do I leave feedback. Super impressed! Ordered yesterday here today. Thanks

Stephen - Branyan, QLD
Mar 14, 2018

Thanks,i couldn't believe the service. It's probably the best service i ever had, the girl on the phone couldn't been more helpful and as for the esky, couldn't be happier.

Roman - Murray Bridge, SA
Mar 14, 2018

Hi Oliver & Snowys Team, We received our Coleman Sleeping Bags and tent fan very promptly, I was amazed at the speed of delivery.  We are very happy with the products, great quality at fantastic prices.  Thanks again.  And we love the recipes we find on Snowys Blog. thanks again,

Alison - Bucasia, QLD
Mar 14, 2018

Thank you so much for prompt delivery.   Excellent customer service calling me to let me know my order was coming in two packages for they didn't have enough in stock.  Both packages arrived on the same day with the second package being sent urgent. I am extremely impressed with Snowys service, communication and I highly recommend to all .  Thanks again and will be using your again in the very near future.

Erica - Carmel, WA
Mar 13, 2018

Hi I just wanted to say a huge thank you – the goods I purchased from you arrived today while we were out, and I had been concerned that they would arrive today with none of us there to receive it.  But the Courier left the goods at our back door – how wonderful was that!  Many many thanks for such a good service and I will definitely be buying from you again for my next expeditions. Kindest regards

Helen - Toora, VIC
Mar 14, 2018

Hello Snowys, Excellent product, Excellent price, Excellent and fast service - what more can I say. Cheers,

           

 

Mary - Stanthorpe, QLD
Mar 14, 2018

Sorry have not emailed you sooner. Service from Snowys is TOPS and website great x thanks for great gear at competitive prices and prompt delivery . Cheers Sylvia 

Sylvia - Quindalup, WA
Mar 15, 2018

Fantastic service and good prices; you have a stove that I  paid $30 more for locally a few weeks ago; will recommend to my friends (already did it on fb) You guys are awesome. Regards,

Peter - Canberra, ACT
Mar 17, 2018

Hi guys I purchased a Zempire aero dome pro 111 serious tent off of you guys late last year. Unfortunately I had a wee bit drama with it as we experienced it deflating whilst we were away camping with the kids. It did not ruin the holiday as I utilised a tent pole to keep the tent up. The main cross tubes had deflated but all the rest stayed inflated. Anyway. I contacted you to inform you of this little dilemma and I just want to give you positive service feedback. Snowys addressed the situation and Zempire contacted us within days informing us that they would be sending us a brand new replacement tent and that we should keep the existing tent. Today I opened up the tent and looked for the puncture. Fortunately in the silence of my workshop it was easy to source the puncture and that’s why I want to inform you for Zempire's knowledge that the leak was from the hot seal in the inner tube. I have now repaired and to the joy of all our friends who are tentless we have 2 fantastic 3 bedroom tents to enjoy our camping trips. Once again thanks for the fantastic customer service from both parties.

Stevie - Bondi, NSW
Mar 18, 2018

Thank you all for your incredible service in supplying my Waeco 75dz Also best price ever. I was in the market for one of these for a while, my previous one was a 50dz a little small. Perfect

Frank - Bellevue, WA
Mar 18, 2018

It bloody fantastic. Thanks for getting my shade here so quickly and for  $100 cheaper than the only outdoor shop in town.

Matthew - Wickham, WA
Mar 18, 2018

Hi Snowy`s Team,I received my order within days. Thank you once again for your promptness and quality. Cheers

Moya - Smiths Lake, NSW
Mar 19, 2018

Thank you for the fridge we are very happy with it and happy with your prompt service. Regards

 

Rhonda - Port Lincoln, SA
Mar 19, 2018

To Snowy Outdoors, Thank you for such prompt service and delivery, unbelievable, hassle free experience, looking forward to shopping with you for all our camping needs in the future! Thanks

Suzanne - Blackwall, NSW
Mar 19, 2018

Hi Just a note to say thanks for the prompt delivery of our campfire deluxe enamel cook set. Product looks good and it was speedy service. Highly satisfied! Regards 

 

Alison - Mt Hawthorn, WA
Mar 20, 2018

Thanks guys at Snowys. The shower I ordered on Sunday arrived Tuesday, days earlier than expected and so much cheaper than local big chain prices. Thanks for the excellent service.

Russ - Bushland Beach, QLD
Mar 21, 2018

Thanks for prompt delivery to WA. Everything arrived safely.Regards Happy Campers!

Vicki - Robinson, WA
Mar 23, 2018

Very pleased with the prompt service received recently. The free postage is a great offer thank you. The camping stools are great.

Karen - Flowerpot, TAS
Mar 23, 2018

Hi everyone at Snowys!I received my parcel today and I nearly feel over how quick you guys get it out to people. Your service is absolutely amazing!! Not much more to say but thank you so much.

Joanne - Kitchener, NSW
Mar 23, 2018

Very happy with my new barbie and your prompt delivery. Thanks. 

Helen - Wallaroo, SA
Mar 23, 2018

Dear Snowys, My family and would just like to sincerely thank your team for being so accommodating and going the extra mile for me and my family, recently we ordered some tent flooring as we were stuffed around by a local supplier since January, we are about to head away for our annual water holiday fully prepared thanks to your team.  Thank you again we can not recommend your services and company more highly and have been recommended you to all of our friends!! Have a happy Easter to all staff xx Kind regards,

Jessica - Horsham, VIC
Mar 23, 2018

Hi Just a note to say thanks for the prompt delivery of our campfire deluxe enamel cook set. Product looks good and it was speedy service. Highly satisfied!

Allison - Mt Hawthorn, WA
Mar 24, 2018

Dear Snowys' Camping, The "Campfire' cast-iron, 4.5 quart camp oven I ordered from you arrived here in NE Victoria in perfect condition.My requirement was for a unit to use at home to bake bread. I mix the dough and leave it to 'prove' slowly overnight. In the morning i put the camp oven in my electric house oven and when it reaches 230 degrees I put the overnight dough mixture in the (very hot by now!) camp oven. where it miraculously turns into a gloriously golden loaf of bread in 40 minutes (providing you take the lid off for the last ten minutes or so) I have now made bread several times and the results have been consistently first class. A friend of mine who uses a stainless steel camp oven says he struggles to produce bread of the same quality. Your camp oven is an excellent product and I would recommend it to anyone. Thank you very much.

Niall - Tolmie, VIC
Mar 26, 2018

Hi guys, Got delivered my chair today and I'm absolutely thrilled with it better than i expected. ☺ I honestly can't wait to show my husband when he gets home and can't wait to take it away this easter! And the delivery was fast and packaged really well. Thanks again
Kind regards

Sarah - Milang, SA
Mar 26, 2018

Hi all at the Snowys team, Thank you for your most excellent service.  My order arrived today...I will eat the power bar tomorrow😋 Cheers,

Paul - Lakelands, WA
Mar 27, 2018

Unbelievable service, ordered an item on the weekend and arrived Monday with free delivery. A lot of companies could learn by Snowys professional service.

Judy - Nerang, QLD
Mar 27, 2018

Thanks so much for your impressive service!  Our home in regional NSW seems to delay most deliveries, so we were amazed and delighted to receive our order on Thu morning after placing it on Tue evening, WOW! Thanks again, Satisfied customers.

David and Fiona - Federal, NSW
Mar 27, 2018

Thank you so much for fantastic customer service. Over breakfast on Sunday morning i decided to buy a new pack.  You had the  Black Wolf one  I wanted at a great price. I ordered it and paid by Paypal. I then found a tape measure and found to my horror i had ordered one the same size as my existing one rather than a size larger. My telephone enquiry was answered personally despite it being Sunday morning.Curtis who took my call and Tim who handled the extra payment were great customer service representatives cheerful friendly and efficient. At lunchtime on Tuesday I received by bag by Toll courier . This is despite me living over 400km away from Adelaide in Mildura. Well guys I will certainly  recommend you to everyone. Fabulous Customer Service.  Please feel free to use  my feedback in any way that assists you. Happy Easter.

Ron - Mildura, VIC
Mar 27, 2018

Hi Snowys Received my order promptly in great timing. Excellent service, Thanks & Regards John

John - Wollongong, NSW
Mar 27, 2018

Thank you so much for your efficiency delivering our caravan towing mirrors we are thrilled with them and the value for 💰 Regards

Ted and Sue - Fingal Bay, NSW
Mar 28, 2018

Hi Bob very happy with water boiler and very fast postage thanks again.

Beryl - Vincentia, NSW
Mar 28, 2018

Morning all, thank you for delivering my recently purchased Petzl Actik Core head torch. Delivery the next day from interstate was great and the product being a few dollars cheaper than others was good also. Will use Snowys again. Thanks

Stacey - Balmain, NSW
Mar 28, 2018

Hi Guys, Thanks for the excellent way all my recent purchases arrived. Every item was exactly what we hoped they would be and all arrived as you advised us, perfectly packaged and without damage. Great work Guys Regard

Jeff - Mudgeeraba, QLD
Mar 28, 2018

Thank you so much. Items delivered 10am this morning - unbelievable! Amazing service, thank you! Now prepared for the predicted wet weather whilst camping. Cheers

Donna - Prospect Vale, TAS
Mar 28, 2018

Hi, just to let you know I am delighted with my item & thank you for your fast postage. Regards

Julia - Wilmington, SA
Mar 29, 2018

WOW WOW WOW!!!! I ordered the Salomon Running Vest from your website around lunchtime on Wednesday, just before the Easter Long Weekend, fully expecting to receive the product the following week because I am regionally located in NSW, but to my surprise not even 24hrs after my purchase was made I received my vest. Fantastic service, extremely speedy delivery and great products at great prices. I would definitely recommend Snowys, the team is fantastic.

Nikki - Dubbo, NSW
Apr 01, 2018

My Korjo coathangers were in my letter box today. Amazing service. I only ordered on Thursday and it's Easter time. Well done.  Your price was exceptional too. Thanks and well done to a local company. 

Jennifer - Chapel Hill, QLD
Apr 03, 2018

Good morning, I would like to say a huge thank you for your fantastic service over the phone (Suzie) and the fast delivery. As I was a little late in organising a farewell gift for a colleague, I was very impressed with the turn around time from order to delivery. Thanks again... I have photocopied your checklist and given it to some work mates. Kind regards

Fiona - Yass, NSW
Apr 04, 2018

Hi Snowys, We recently bought a few items from you and we would certainly do so again! Everything was excellent -

. Price - great value; beat every other retailer

. Customer Service - terrific; could not fault

. Delivery - extremely fast and we were kept up to date on progress

Well done! Thank you

Colin and Keren - Byford, WA
Apr 04, 2018

G’day Dave. Just letting you know that the camp chairs have arrived already...I only ordered them at lunchtime yesterday. I have only opened one of them so far, and it is fine. They are very comfortable chairs. I am a very happy customer, and will be checking your website next time I need something. Thankyou

Ken - Dalby, QLD
Apr 04, 2018

To Bob and the team there at Snowys. Thanks for the prompt service once again.We would not hesitate to recommend your company to anybody wishing to purchase any of the quality items you have on offer. Once again thanks.

Stephen - Charlestown, NSW
Apr 05, 2018

Thank you for your incredibly impressive service! We ordered our new tent Tuesday 11.00am Perth time and received it 2.30pm the next day. It promptly received an airing in the backyard. We love the new tent and are looking forward to using it in about ten days time. We also love your website, it is incredibly informative and allowed us to make a very informed decision about our tent purchase, coupled with a quick phone call on Tuesday morning. You are our new favourite camping shop.Thank you again

Tracey - Kardinya, WA
Apr 05, 2018

Just a few words to say thank you to the team at Snowys for the efficient service. Your web site is easy to negotiate and the turn around time was so fast. Job well done!!

Barbara - Woonona, NSW
Apr 06, 2018

Gday all, Just a note to say thanks so much for my order,, arrived today and expectations to try now is happening, lol As we are travelling to the territory in the coming months  these are a sample pack to go to Barrington Tops for  a week to see if is compatible, and if so will want more off you guys.keep the good work  Going Cheers

Tony - Tanilba Bay, NSW
Apr 10, 2018

Thank you, we have just received our goods from Snowys Keswick. Your excellent service and freight forwarder in just 5 days interstate and WA country town can not be beaten. Thank you for your prompt service and will recomend your company to others.

Rita - Spencer Park, WA
Apr 10, 2018

Hi, I only ordered my cup yesterday and it's here already. Plus it was a better price than anywhere else I've looked.
Same thing happened with our laundry basket ordered a while ago. I'd recommend you to everybody. Thanks

June - Campbell, ACT
Apr 10, 2018

Hi there, Just got my Milenko mirrors delivered to Toowoomba from Adelaide.... all good and on time! Thanks.

Graham - Rangeville, QLD
Apr 10, 2018

I have received my orders thank you.very pleased with your service and quick response to my previous email .good doing business with you

Gary - Streaky Bay, SA
Apr 11, 2018

Impressive service and delivery. Ordered a PLB on-line at a great price and received the product the following day. Well done to the team at SNOWYS.

Andy - Maroochydore, QLD
Apr 12, 2018

Recently purchased a ground sheet from Snowys. Highly impressed with the prompt delivery and professional packaging. Keep up the good work. Will definitely advocate for Snowys and will make use of you again . Thank you.

Gummy - Leichhardt, NSW
Apr 12, 2018

Thank you for your superb service on getting my purchases to me so promptly. I will pass the word around. Kind Regards

Marjorie - Kalamunda, WA
Apr 13, 2018

Impressed. Ordered yesterday. Delivered today. Will keep you on my radar. Cheers

Ron - Lansdowne, NSW
Apr 13, 2018

Wow Snowys, I received my trangia simmer lid this morning. I was so surprised as I only ordered it yesterday. Thanks so much. I will be dealing with you again, even though we are in outback qld. Happy Camper

Kathryn - Emerald, QLD
Apr 13, 2018

Thanks very much Snowys for adding this camp bed to your store.Awesome. I have just bought one for my sons birthday.
Best customer service . Will definitely continue to purchase goods of Snowys. I will put the word out to everyone i know who camps. Cheers,

Brendan - Eaton, WA
Apr 15, 2018

Hi Guys Just a quick note appreciating your very prompt service re:- processing and delivery of products purchased online through your store. Will be sure to pass on your details to family and friends.:) Regards

Mick - Mackay, QLD
Apr 16, 2018

Hi Just wanted to congratulate your team on great service. I only ordered my shoes on Friday afternoon and they arrived here in Melbourne at 10:30am today! Thats a great outcome. Thanks for your help. Cheers

Rob - Sandringham, VIC
Apr 17, 2018

Hi Josie; Just a quick note to let the team know that I am amazed at the extremely quick delivery I received. Placed the request 11:45am Monday 16th. Got a Paypal confirmation 12:35pm Monday 16th. Order confirmation 12:36pm ...................same day. And on my doorstep 1:45pm Tuesday 17th!!!! Well done. I will pass this on to the fellow members of my kayak fishing club (4500 members) just in case they need things from Snowys. Shopping was never easier. Unfortunately:-)Thanks again.

Erik - Warranwood, VIC
Apr 17, 2018

Thank you for your great service and super fast delivery!

 

Elaine - South Mackay, QLD
Apr 18, 2018

I wanted to drop you a quick line to say thank you for the incredible service! Your team have been so friendly and easy to deal with and the delivery could not have been better. It literally arrived in less than a day. You truly exceeded my expectations. Thank you very much!

Leigh - Crows Nest, NSW
Apr 19, 2018

This item has been delivered in good care. Just wanted to mention that the delivery service you used Toll did not just leave the parcel to the side of the house but around the back of the house out of sight of the road. Toll seems to be a good choice. Cheers

Jeninne - Golden Bay, WA
Apr 19, 2018

Thank you for your great service. Price was right – quality was excellent – delivery was great. We’ll do business again. Regards

John - BELMONT, NSW
Apr 21, 2018

Hello - just letting you know the Exped Megamat I ordered Wednesday arrived here in Cairns yesterday. Very happy it arrived in 2 days and is here to inflate over the weekend! Thanks very much!

Chanel - Redlynch, QLD
Apr 24, 2018

First of all wow just wow, ordered yesterday and was waiting here today hahah you are the best, we are going camping and the mates can`t believe the delivery so your in for some more business,, thanks once again for all your help

Tony - Tanilba Bay, NSW
Apr 24, 2018

Good Morning, I would just like to thank the staff involved in this order.  Snowy's turns out to be a hidden gem in the prompt postage & "no problem" attitude when I amended the order slightly. This level of service is not generally seen in today's retail industry & it is reassuring to realise it still exists. A big thank you to Tim for the "little extra" enclosed with the order.  Although I am not camping or hiking, just going o'seas (& like to travel light) the spoon/fork is going with me & I am sure it will be put to good use! Until the next order Kind regards & thanks again

Margaret - Jerrabomberra, NSW
Apr 24, 2018

Just letting you know that we have received our order. Am very happy with the service and the product.  Our order was as advertised and we received well within the designated time. Good work. Will definitely buy from you again in the future. Thanks to Oliver. Regards

 

Anita - Norville, QLD
Apr 24, 2018

Dear staff, Thank you for the promptness of my order. It has arrived a day after I put the order in and I am in country NSW. Great service, good to deal with you and would recommend your company to others. Regards

Laurel - Moonee Beach, NSW
Apr 27, 2018

Well, what can I say ? Your service has been first class and my items, delivered at warp speed. From receiving my email yesterday to advise of the dispatch, to its arrival this morning, I am amazed at the speed of delivery, your service, especially no delivery fee !!! Your packing and the way the items were protected have been like no other on line delivery from anywhere in the world. I appreciate the price and the quality of the product. Now to get out on my camping trip and use them. My table and Companion stove will be put to good use in the coming years as I explore this great country of ours. 

You can be sure that I will look to Snowys in the future for any camping items when I find the need. Thank you again Regards

Robert - Coffs Harbour, NSW
Apr 29, 2018

Just to let you know how pleased we are with the Coalman Instant Up 4p Gold Series tent we purchased from you. It was a much better price than everywhere we had looked, and the service you provided was excellent including no delivery charge. We would certainly recommend you to anyone needing camping gear in the future. Kind Regards

Lilian - Blaxland, NSW
May 01, 2018

Great service Bob, ordered late Thursday and delivered early Monday morning, couldn’t wish for better than that!!Thanks

Heather - Cleveland, QLD
Apr 30, 2018

Hi there, Recently ordered an Oztrail chair bag. Arrived within two working days and with Snowys free delivery, saved me a trip across town to visit the Store. Excellent service for a simple item purchase. Most impressed.

Bill - Redwood Park, SA
Apr 30, 2018

Can’t believe it. The order arrived this morning. I only ordered it yesterday. You guys are GOOD.

Nick - Stanmore, NSW
Apr 30, 2018

Hello, Just a bit of feedback from my recent order/delivery. Your service was nothing short of exceptional from the ordering, receiving confirmation and then delivery.  Price was the best out there too, so thank you for being an awesome business.  Will be shopping with you again.

Josh - Caringbah, NSW
May 01, 2018

Hi Lisa, A review of Snowys is a difficult one but I’ll do my best

1.Selection of Product: Great

2.Price: Very competitive

3.Freight Provider: Most efficient, the best in the business. Hope you remember to tell them

4.Your Service: Order some boots on Sunday, wearing them in Perth PM Thursday. I don’t think there is much more you could do.

Note: I’m not Snowys father and I don’t work for your freight company. What more can I say?

Pete - Nedlands, WA
May 01, 2018

To the Snowys Customer Team Thank you very much for your efficient and effective service. I ordered a number of items and all arrived promptly and no issues with any aspect of the on-line selection and purchasing experience. 
It is pleasing that very good customer service is still alive.

Graham - Mosman, NSW
May 03, 2018

The drink cooler we ordered was perfect and the delivery was well informed and on time. The option to leave unattended is a good one.

Anne - St Kilda, VIC
May 04, 2018

Order placed at 11am  2/5 and received in 24 hrs. to rural nsw.
Amazing service! Will definitely use your online service again.

Derek - Binjura, NSW
May 04, 2018

Hi Snowys I want to thank you and your staff for your excellent service provided in supplying me with an Oztrail Gazebo side wall kit, arriving 48 hours after the online order being placed. Your communication on the order was clear and accurate. I will happily recommend your business to others, as well as make sure I order from you in the future.

Linda - Casey, ACT
May 05, 2018

Thanks Snowys for your prompt delivery of my Caribee 70cm duffle bag. I would use your service again if I need some camping gear because of the competitive prices and fast service.

Lyn - Moe, VIC
May 07, 2018

Hey guys, just wanted to say what a great service you provide. My first time ordering from you and couldn't be happier with my products or the speed of delivery. I will definitely be ordering from you again, and recommending you to others. I cannot find where to review? If you send me a link I'll gladly give you all the stars I can.

Sharon - Port Kennedy, WA
May 09, 2018

Michael - Isabella Plains, ACT
May 10, 2018

Once again you have excelled with an order for me - not only are your prices outstanding but so is your service:  ordered Sunday night - on my doorstep via TOLL at 9.30 am Wednesday morning.   Pity Australia Post couldn't deliver parcels just half the distance at the same speed !!!!

Gordon - Belmont, NSW
May 11, 2018

Hi, We ordered a dual fuel stove after your staff kindly and efficiently answered the queries we had. Living in Far North Queensland we are used to waiting and waiting for deliveries. Our stove was securely delivered to the noted delivery point only a couple of days later. I was impressed.  We haven’t used the stove as yet but have tested it and all worked well.

Narelle - Smithfield, QLD
May 11, 2018

Hi, sorry can’t do an actual review of tent as not used it yet, however, the service was great, delivery times great and packaging great, very happy with all of that....the tent (Oztrail Vertex 3) weight is perfect for my bicycle, not too heavy and is not bulky.

Feona - Maryborough, VIC
May 12, 2018

Hi Customer Service Team, Many thanks for the exemplary service you provided on my recent purchase. Could not believe the speed of the delivery- ordered one day and delivered to my doorstep on the mid-north coast of NSW the very next day. Many thanks.

Cliff - Macksville, NSW
May 12, 2018

Hi Benny, Received the Oztrail tent fly in double quick time. Thank you. The product itself looks great & fit for my purpose. Keen to try it out.

Peter and Barbara - Chillingham, NSW
May 13, 2018

Good morning! Just like to say thank you for the extreme quick delivery service from your company.  I ordered on Thursday and received on Friday, am absolutely pleased with this unexpected quick delivery. Item is excellent and service from yr company is equally fantastic. Thank you

Eileen - Leeming, WA
May 15, 2018

Good Morning, We recently ordered a tent, some air mattresses and sleeping bags from the team at Snowys. We have been very impressed with the whole experience. We live in northern WA and not only did you not try and charge us the earth for shipping but our delivery arrived in less than a week. The products we ordered were exactly as specified. The ordering process was simple and easy and we were very impressed with the whole transaction and would be happy to order from you again.

Jenna - Perth, WA
May 15, 2018

OMG! I only put in the order day before yesterday, and it reached me today! Can't believe it.Thanks Snowys and Tim

Min - Hamilton Hill , WA
May 16, 2018

Hi guys ,ordered my item on Mon have received it already on Wed !!! Super impressed !!! Great service !!! Many thanks will shop with you  again and recommend!

Peter - Suffolk Park, NSW
May 19, 2018

A huge thanks to you and Snowys for amazing service and support. As you know I’ve bought a heap of stuff from Snowys over the last few years. I’ve always had the best price and the best service from you guys. This is my first warranty claim and the experience is just the same - amazing.  I’m a bit nervous about buying items online in case you have to return them for warranty. The effort and cost of returning can be an issue but not with you guys. (I’m sure this is not always the process. I guess it depends on the item). You had the new one to me in 5 days and I didn’t need to return the damaged item so long as I destroyed it which I have. Thanks for looking after me and being a great business. Let me know if you want me to post this review anywhere else. Happy to do so. 

Peter - Willetton, WA
May 19, 2018

Hi guys, Just wanted to say thanks for my tent order which arrived the day after i ordered it..fantastic..Still in bag at moment but will get it out and check as you suggested. Thanks for the wonderful service..

Jenny - Robina, QLD
May 18, 2018

Thank you for the fast delivery of our tents. We ordered them on Monday afternoon and they arrived in Cairns on Thursday. Wow! Everything is as it should be, we will be making Snowys our go to camping store. Again many thanks.

Kay - WHITE ROCK, QLD
May 21, 2018

Oredered my chair from you mid thursday morning,arrived in bundaberg pm friday. Incredible service/best price/chair perfect. A company that has got it all together,thank you,excellent. 

Noel and Adriennee - Svensson Heights, QLD
May 17, 2018

We have been impressed with difference the Commercial Gazebo makes at our market stall, the new one plus the extra top that we got plus the awning walls have had some use already and are very pleased with the lot so much so that we will order another complete gazebo when they are back in stock

Warwick - Shepparton, VIC
May 21, 2018

Just to say I stumbled across your website when reviewing the latest in water bottles for an upcoming camping trip in the Kimberley. Fantastic range of camping and hiking gear! Incredible delivery service – free and so quick (arrived second working day after order at McCrae – outside Melbourne)!Excellent web site.Thanks. We will use you again.

Ali - McCrae, VIC
May 22, 2018

Thank you Tim. I really appreciate your help in this matter.  I have the new stove.  It arrived in good condition.  I have purchased quite a few things through Snowys and am really impressed with the service and timeframe for delivery.  This is the first time anything has arrived damaged. I am assuming it was just an accident during transit.Can’t fault your attention and service. It is fantastic.  I recommend Snowys to family and friends. Thanks again.

Debbie - Bargara, QLD
May 22, 2018

This is the first time I do online shopping from snowys. I just received my item. I love the water bottle a lot. The delivery time was speedy. I did not expect I am receiving it as I made a purchase on fri night. Thank you.

Maddie - Toowong, QLD
May 22, 2018

Hi guys  Just want to say thanks for your exceptional service. We ordered two sleeping bags Sunday evening. I had a phone call Monday confirming my order, email when dispatched and an email alerting me they would arrive today (which they did) We have ordered in the past from you guys and have always been extremely happy! Thanks heaps 

Warren and Jane - Freemans Reach, NSW
May 23, 2018

Good morning, Once again excellent service and super-fast delivery on my order. Thanks a lot to the team at Snowys. One of the best online stores I deal with. Keep up the good work.

Wendy - Esperance, WA
May 23, 2018

To the team at Snowys,Thank you for your amazing customer service.  I asked a question on your website about a product and staff trialled my request to ensure it fit and promptly replied. Free shipping was great and the speedy delivery within 2 working days was a bonus!Thank you for your excellent customer service, I'll definitely be shopping again at Snowys. Kind Regards

Anne - Casula, NSW
May 24, 2018

Dear Service Staff Just a quick note of thanks in appreciation with the smoothness of the purchasing process and speed of delivery. 
I ordered a camp oven and storage bag along with the lid lifter and trivet on Monday and the oven tripod on Tuesday, both items arrived Wednesday, the service that you provide is outstanding and a special mention to Jacob.

Richard - Bangor, NSW
May 27, 2018

I would like to say thank you for your quick delivery of my excellent quality product that I bought off you. The Joolca hot water shower heater arrived in excellent condition and I am very grateful for your service. If I am in need of anything else I will surely buy from you again.

Wendy - Corrimal, NSW
May 28, 2018

Thanks for such an easy and extremely quick delivery.  Your pricing was very competitive.Received the watch about 10:30 this am so took it for a lunchtime spin.Very happy 

Lorna - Pyrmont, NSW
May 29, 2018

Thankyou guys for my Travel Buddy oven. Very happy with your service, it was sent on time without any hassles.

Brent - Merbein, VIC
May 29, 2018

Thanks so much for your service, absolutely extraordinary ordered on Sunday, in my hand Tuesday 12.30pm, not even 48 hours. Would highly recommend you to anyone.Thanks again

Marguerite - Soldiers Point, NSW
May 30, 2018

Hi Bob, Great news my order has just been delivered today from Snowy. It turned up just in time to use this weekend Fantastic!! Many thanks

Conrad - Bossley Park, NSW
May 30, 2018

G’day Bob, I received my order of 2 Coleman Stadium Seats this morning. A pretty good innings for an order that was only placed a few days ago. Well done, and thank you. Kindest regards.

Attilio - Fyshwick, ACT
Jun 01, 2018

Thanks. Kettle we purchased arrived at 7am this morning. We only ordered yesterday about lunchtime so we were delighted with your service. Will definitely be shopping with you in the future. It is to replace our old one in the Caravan and we were more than surprised with the quality.

Ern and Kez - Mudjimba, QLD
Jun 01, 2018

I ordered 2 mugs yesterday and lo and behold they had been delivered by lunch time today (and we live in the country). I have been looking for this particular mug for a long time and was so pleased when I found them on your site.The service has been wonderful.Thank you so much

Gail - Yangan, QLD
Jun 07, 2018

Thankyou so very much for your speedy delivery of my wifes new Merrell Moab Hiking Boots. She loves them.Thanks

Shaun - Hamlyn Terrace, NSW
Jun 07, 2018

Thanks Benny The shower arrived the next day after placing my order. Good quality materials with plenty of length in hose and 12V cord. 
We are very pleased with the shower and will look up Snowys for any future camping purchase. Also love the post free... it keeps the price down. Cheers

Margaret - West Bathurst, NSW
Jun 07, 2018

Hi Bob,You recently sent me a sleeping bag from your store, I knew what I wanted - you were recommended and I didn’t hesitate.I live in Winton Queensland and things tend to take awhile to get here,Your parcel was super fast , efficient and I couldn’t be happier with the service,Thank you again , I’ll be back for more goods, I’m a Helicopter Pilot working remotely hence the warm sleeping bag

Hylton - Winton, QLD
Jun 07, 2018

Hi,I recently made a purchase at Snowys online and found the process was easy, fast delivery, item as described and all in all a good experience,Thank you,

Paul - Port Hughes, SA
Jun 07, 2018

Hi Team Just a quick note to say I am super impressed with your speedy service!I placed this order yesterday afternoon and it was waiting on my desk when I arrived at work this morning.  And delivery is free! I've sung your praises to all my workmates and will continue to recommend you to my friends as well.Nice one!Cheers

Phoebe - West End, QLD
Jun 08, 2018

I have made two purchases from Snowys and each time I have been impressed by the ease of purchase, promptness of delivery and excellence of the product. I would have no hesitation in recommending Snowys.

Glenn - Hazelbrook, NSW
Jun 07, 2018

Hi there,Have just had delivery of another of your fine products and I would like to say that you are the first site I go to if I am looking for camping equipment. Your prices are VERY competitive and delivery is blindingly fast. One happy camper. Thanks guys!Kind Regards,

Geoff - Langwarrin, VIC
Jun 12, 2018

Hi Item delivered approx 10.00 am Tuesday. Fantastic service and product Thanks heaps

Graham - Mountain Creek, QLD
Jun 06, 2018

Dear Snowys, thanks for the delivery today my order of A Black Wolf Super Deluxe sleeping mat 44 hours after it was ordered. 
This was excellent and commendable, well done Snowys, I understand I'm not the only one to receive such great service, my cousin also sings your praises. Thanks

Leonie - Ocean Shores, NSW
Jun 06, 2018

Hi there, Just received my boots I ordered last Friday. Have to say I was pretty impressed that they actually arrived when you said they would. After dealing with another company 3weeks ago that kept on saying my order was delayed when it was in fact a discontinued item, I didn’t really believe they would come on the date you said. So big thumbs up from me. Thanks.

Michelle - Lucaston, TAS
Jun 08, 2018

Hi there, Just wanted to send a note to thank you very much for a couple of very quick and easy online purchases that I made recently, two resqlink plb units received both very quickly, and it was much appreciated.  they have arrived in time for my next adventure! Cheers

Tenzin - W Tree, VIC
Jun 09, 2018

Dear Guys, Thank you again for the fantastic service; we are so impressed by your website, competitive pricing, efficiency of transactions & the quality of customer service. Goods arrive very quickly post order & any delays due to stock supplies we are promptly keep informed about. We always look to Snowys as our first port of call for outdoors gear now. Thank you to all the people who make Snowys such a fantastic business & best wishes for the future.

Margy - Murwillumbah, NSW
Jun 14, 2018

Hi Snowy's team,Ordered bags Friday morning (WA time ) and Toll delivered to front door 1 pm Monday. Bags ( AOS Swag Bags - King Singles ) are good products and delivery great. Couldn't do better than that.Thanks Snowy's team and thanks Toll team.Cheers

Warren - Mount Nasura, WA
Jun 15, 2018

Hello Snowy Team. I am very impressed with the quality and variety of top Outdoor and Camping Products you sell. But even more in awe over the speed of delivery from you. I have now been fortunate enough to have two deliveries from you. First one very fast indeed (maybe a fluke?), second one even faster. Definitely no fluke. Thank you Snowys for all your assistance, and not one damaged or forgotten item. You have won me. I am your customer for good. You are all stars.

Mary-Ann - Casino, NSW
Jun 12, 2018

Hi guys I just want to say thanks for the good service and fast delivery of my Waeco Fridge. I think that warrants a good review: Ordered a Waeco fridge and 6 days after the order date it arrived by Toll Freight at my house in WA. Fast delivery, good price and good service. 

Simon - Margaret River, WA
Jun 19, 2018

I ordered a Jetboil fuel can stabilizer.It came in record time.Very happy.Shopping with Snowys was a thumbs up experience!
Will be very happy to shop with Snowys again.Thank you!

Christine - Corio, VIC
Jun 14, 2018

Hi, I'd like to congratulate you guys and girls with the absolutely amazing way you do business. No sooner I order something and it's at the front door. I'm retired now but I have worked in Retail. It can be a very thankless task but you people excel. All I can say is keep up the excellence you are known for.

Kevin - Tura Beach, NSW
Jun 14, 2018

Just a quick email to thank you for your outstanding customer service and super fast delivery. One email sent to your customer service, I got my answer the next day, ordered my item and it was on my front door step 2 days later. You’ve won me, Cheers.

Pez - Wheeler Heights, NSW
Jun 19, 2018

Thank you very much mirrors arrived today what great fast service You are a very good company to deal with Thank you

John - Ettalong Beach, NSW
Jun 19, 2018

Purchased an Oztrail Canvas Mega sleeping bag. Terrific bag, big, cosy, and comfortable. Next day delivery. Nothing bad to say. Vehicle transport only though. Its a biggin

Len - Cronulla, NSW
Jun 14, 2018

Two seater camping chair. Very happy with the delivery time, happy with the chair. Was a little concerned at buying it without testing the comfort. But is very comfortable and sturdy for 2 people. Good value for money and great service. Many thanks

Terry - Dianella, WA
Jun 14, 2018

Hi there, Thank you for the excellent service on my recent purchase. I ordered the flasks in the afternoon and when i came home from the doctors at lunchtime the next day they were waiting for me at the front door.I don’t think i have ever received anything that fast before.

Mike - Tamborine Mountain, QLD
Jun 19, 2018

Thanks for the fast postage of our goodies. Received today. My husband Paul and I look forward to eating our meals in 3 weeks when we tackle the light to light walk down in Boyd National Park. Ill let you know how we get on.Thanks again

Francesca - Horningsea Park, NSW
Jun 15, 2018

n  An excellent website providing all the product details required

n  An on-line system easy to navigate, which worked perfectly.

n  Favourable price comparison

n  Free delivery within 24 hours

n  A constant effort to satisfy the customer

 ----  That’s a top-class score for Snowys!!!

Griff - Currumbin, QLD
Jun 17, 2018

Many thanks for providing the Excellent Service and the very prompt delivery of our fridge-freezer. It all went smoothly and safely.

Alan - Horsham, VIC
Jun 16, 2018

Fantastic service. Happy to give a review. Congrats Snowy’s. Third 
time we have shopped online with Snow’s and always excellent service.

Georgie and Mike - Woodcroft, SA
Jun 20, 2018

Hi, Just like to provide some positive feedback for the service I have received over the past month. The items I've purchased have been promptly dispatched and arrived on my doorstep within three days of ordering.  The quality and price point of the items have been extremely favourable and i will provide feedback as to their suitability after i have had the chance to use them. Keep up the great service and competitive pricing. Cheers :)

Phil - Waikerie, SA
Jun 21, 2018

Thanks Snowys! We are just soo impressed with your speedy delivery, great service and more importantly, quality products! Cheers to you all!

Julie and Bern - Mildura, VIC
Jun 21, 2018

Wow, your service is great. Received the kettle in good time, however it should be noted that the tracking does not work? It says has not been scanned? When you do a search on the net many other customers have had this same problem. Maybe talk to Fastway?

Opened the product and the packaging was very good, obviously care was taken. EU needs thanks from me please

This is not my first purchase from Snowys, and will not be my last. Your pricing and service is very good. However can you please open an outlet a bit closer? Springfield has no camping shops and is a very fast growing area, also nearby to Browns plains area where many people live also. Please consider us for your next expansion

David - Camira, QLD
Jun 21, 2018

Hi Guys Great service and the Keen’s shoes are perfect, just what I wanted. I live on the South Coast of NSW and order many things online because of the lack of shopping choice in my area. Your service is the best providing quality goods at a good price and delivery was the fastest I have ever received. Thanks

Mick - Long Beach, NSW
Jun 21, 2018

Hello to Tim, Leece, Lisa in-store today and the original gentleman who served me the other day. Awesome customer service to all of you – many thanks and an excellent product also! I’m a very happy customer.  Wasn’t too aware of your business prior to this but will definitely spread the good word of mouth and be back to shop again. Cheers guys, you’re doing a great job.

Matt - Keswick, SA
Jun 21, 2018

Once again , Thank you very much for your fast delivery to my door. Your comms where great and I definitely always recommend you and and your products to fellow campers I speak with .

Bernie - Bowen, QLD
Jun 22, 2018

Hi Kenneth Just wanted to say thanks for such great service with the delivery of my thermos today. Totally did not expect this till next week so am thrilled it’s arrived already (a present for a 78) and I only ordered it yesterday. I’m very disappointed in Australia’s lack of customer service these days so I will be singing your praises BIG time....have already posted on Facebook. Thanks again, and keep that great service up.  Cheers

Linda - Boyne Island, QLD
Jun 25, 2018

Dear Lisa & Team @ Snowys, Thank for such friendly efficient service. My jetboil accessories arrived safe in Melbourne today. It has been near impossible to get anything here, and your site made it simple and easy for me to order. I appreciate the lengths Ben goes to in reviewing the products and the free delivery in Australia, hence why you now have my business. Best wishes to all the team.

Ben - Bayswater North, VIC
Jun 26, 2018

Hi! Just received the water bottle- which I ordered yesterday!!- and am so happy with it, not only did it arrive super fast but so well packaged. Can’t thank you enough, will definitely be shopping with you again!

Kris - East Geelong, VIC
Jun 26, 2018

hey guys just want to say thanks for the speedy delivery! really happy with the product!! shoutout to benny appreciate the time you took out of your day to hand write the thank you!

Diana - Villawood, NSW
Jun 27, 2018

Hi Josie, Just wanted to thank Snowys for getting our tent and tarpaulins to us so quickly and efficiently. We placed the order online on Thursday evening in WA and it was delivered to our home before lunch on Monday. Excellent service! We did a trial set up today in the back yard and everything is in order and looks great. Can’t wait for our next camping trip to give it a good road test. Best regards

Karen and Peter - Como, WA
Jun 27, 2018

Hi, Just wanted to provide some well deserved feedback about my latest purchase. For starters it is clear that you guys genuinely care about a positive customer experience providing both great pricing as well as great customer support and amazing free shipping. Because of this you are my first go to place any time I want to buy camping gear.

My latest purchase was a Caribee Deploy 1300 sleeping bag and Coleman Stratus fleece sleeping bag liner. I ordered it yesterday and was amazed to have it arrive today. Both products appear to be excellent and though I’m sure I won’t need it, I have no doubt if I had any issues you would do all you could to put it right. Not sure how you manage to keep your prices so low and offer free postage but if it’s working for you, please keep going.

Thank you for providing world class service locally. In short.......

I always choose Snowys because I know they offer the best prices, fast free shipping and excellent customer service in the unlikely event of any issues. My latest purchase of a Caribee Deploy sleeping bag and Coleman Stratus sleeping bag liner arrived the day after I ordered it in another state. Awesome service, especially since shipping was free as always. Both products are excellent quality. Can’t recommend Snowys highly enough.

Glen - Watanobbi,
Jun 28, 2018

I just wanted to thank you guys for your excellent service and very competitive prices. I ordered a hydration vest and bladder, you emailed to say they were out of stock and that they had just come in. I’m delighted that you sent them express courier and they still arrived on their original day.

Jo - Hoddles Creek, VIC
Jun 28, 2018

G'day Nick at Snowys    What absolutely awesome service again!!!!!!!!!!  This order arrived in Atherton Far North Queensland at 12:15pm today.  I placed the order at 12:37pm yesterday.  Less than 24 hours delivery time equals great work Snowys and Toll !!!!!!!!!!!!!

Kim - Atherton, QLD
Jun 28, 2018

Hi  Just emailing to say thanks for the fast dispatch of my order. I ordered midday yesterday and when i left the house this morning my package was already on the doorstep!  I will definitely be recommending Snowys to my friends for a large range of Camelbak bottles at a good price (and with free fast delivery!).

Liz - Spotswood, VIC
Jun 28, 2018

Hello, thank you very much for my order which came today.  I couldn't believe how fast it was.  Ordered late Tuesday night and arrives early Thursday.  500ml Nalgene drink bottle plus three Nalgene 500ml storage containers.   I realised one of the items I ordered was too small; my fault.  Given how quickly Snowys does things, I immediately ordered another in the  larger 1L bottle size.   As always, quality products and fantastic service.  Thank you!

Sue - ACT, ACT
Jun 29, 2018

Hi Snowys CST, Thank you for sending my parcel. I got it after 2 days or less. Very impressed. And was left in my letter box as requested. Good service.

Elizabeth - Kilcunda, VIC
Jul 02, 2018

Hi Lisa Just a huge thank you for getting this order delivered so promptly. It took less than 24 hours from order to delivery in Melbourne.
You were recommended to me by a fellow market stall holder and you exceeded my expectations! I shall be back!

Shelagh - Blackburn South, VIC
Jul 02, 2018

Hii Snowys team, I'd like to let you know how happy I've been with your products and service. I don't know how you manage to have lower prices and free quick shipping but I'm a repeat customer and I've always been very happy. 5 stars. Thanks.

Jody - Willetton, WA
Jul 03, 2018

Good evening I just wanted to say that we are very impressed with your company. I have bought a few items now and the prices were very competitive, excellent service and freight has been the best with very quick posting and delivery with no hassles.
It’s amazing how a company stands out from the crowd just by doing everyday business well.Thanks and definitely a 10/10 from us

Carey - Greenbank, QLD
Jul 06, 2018

HI Snowy’s Just received my Camelbak which was only ordered a day and a half ago. Great service, thank you very much.Makes a huge difference when you offer free shipping. Definitely the way to win return customers.Many thanks

Lynn - Bathurst,
Jul 03, 2018

Thank you my order arrived today. Ordered Sunday night excellent service.

Dale - South Tamworth, NSW
Jun 28, 2018

Hi Benny,I ordered two Exped self-inflating mats yesterday afternoon and they arrived on our doorstep in Coffs Harbour this morning. That's an amazing service. Thanks

Gary - Korora, NSW
Jun 26, 2018

Good morning Snowys,I purchased a Roman 44ah power supply from your company as the price was far cheaper than I could get in Sydney. This is for a back up and to use on family picnics etc for the fridge and lights, I have a ARK Pak with 130 AGM and 8000 watt inverter for main camping.

I must say what great service so far, orderd late Thursday night estimated delivery the following Wednesday, just got delivered early Tuesday morning....cant ask for better, thank you so much.

 Now to test the unit which I am sure will meet expectations, keep up the great work and Im only sorry I didn’t find your company sooner for previous purchases.Cheers

Robert - SMITHFIELD, NSW
Jun 20, 2018

Hello Benny. We have received our camp pantry and are very pleased with the item. It is simplicity itself for erecting and packing away. The bamboo top is particularly good as our present pantry has atop which bends under weight.Looking forward to many seasons of holiday with all the benefits which this product will bring.

John - Bargara, QLD
Jun 26, 2018

Thanks for your prompt service. I am happy with product and I would recommend your company to family and friends. 
Thanks.

Jozef - MT WARRIGAL, NSW
Jun 27, 2018

Morning I received my 2x Thermos drinking mug and food mug. Exactly what I was after. The service was quick and I was kept informed as to when delivery day would be. Also price better than anywhere else I researched. Thank you and I hope to shop with you again

Minke - Flinders View, QLD
Jun 28, 2018

Hi Bob,thank you again for great service and great prices on Snowys products.Cheers Carmel.

Peter and Carmel - Ulladulla, NSW
Jul 05, 2018

Thank you for the prompt delivery on 2 July of the pop up tent that I had ordered on 29 June. it arrived in good condition, and has been erected successfully. I do wonder why it hasn’t tabs for holding the floor down along the front and back of the tent. It has ones in the middle of the sides.Thank you for an easy shopping experience. 

Nelda - Palm Beach, QLD
Jul 05, 2018

Hi to all the Staff at Snowys,I'm blown away by your amazing efficiency & delivery service!
I ordered my new Coleman camp chair on line early yesterday afternoon. The price was a bargain compared to some other places too & also included free delivery.Almost as soon as I finished ordering it I had a  message to say order was packed & despatched, followed soon after by a tracking email for Toll. I expected delivery in about 5 days to Mackay Qld but would you believe, it was delivered 24 hours later. AMAZING! GREAT WORK SNOWYS!

Carole - Blacks Beach, QLD
Jul 04, 2018

Hi,My daughter ordered a sleeping bag on a Sunday, received it at our front door on the Tuesday.I would like to say what excellent service you have, your website and ordering was so easy, so good to deal with an amazing company.Snowys.com was recommended to me by a friend, I am so glad it was.Thank you

Lauren - North Tamworth, NSW
Jul 04, 2018

Hi Benny,I have received the new Milenco Grand Aero 3 Towing mirrors and they are brilliant, they fit my Nissan Navara D23 perfect. The product is top quality and I received the package within 4 business days of ordering. The online ordering was simple and the tracking process easy to follow. The item was professionally packaged and was received without damage.

Geoff - Goulburn, NSW
Jul 04, 2018

G'day Eü and Team, My order arrived this afternoon and I'm delighted with the flask and the awesome service; thank you.

Steve - Croydon, NSW
Jul 04, 2018

A note of thanks for such excellent, prompt service. I'd ordered online around midday yesterday, and taken the Express Post option. The item arrived today! Just 24 hours turnaround, which is incredible.

Bruce - Wendouree, VIC
Jul 04, 2018

The best place to get camping equipment or supplies .. kind regards

Peter - Corrimal, NSW
Jul 08, 2018

I would like to thank your team for their excellent service. Once product is purchased online it is only a matter of days until package is delivered. Your prices are very competitive and free delivery is the icing on the cake. So thankyou from a very happy customer who will have no hesitation in recommending your company to people

Jeff - Ganmain, NSW
Jul 06, 2018

Hi there, I just wanted to let you know how impressed I was with your service! It certainly has left a wow factor with me and has confirmed that a lot of local Australian online services are way too expensive and take way too long to deliver!

You gave me free shipping and also delivered the next day!!! Even though my purchase was tiny it sure was the experience that has left me with a smile and no doubt will I be referring your shop to friends and for future shopping!Thank you 

Jodie - Boondall, QLD
Jul 06, 2018

Hello,I purchased a torch online from your website yesterday morning. It was delivered this morning. Just to say thank you very much – I've been very impressed as a first-time customer by the ease of use of your website, prompt (and free) delivery and the packaging of my purchase.(As well, the included and personally named feedback card encouraged me to write this email.)

Natasha - North Melbourne, VIC
Jul 10, 2018

Hi Snowys, As a irregular Internet shopper I feel obliged to thank you and your staff for the positive experience I recently had purchasing some luggage from you. I made a phone call to your service staff and was impressed by the knowledgable, candid and honest advice I received. The online buying experience was easy and efficient. The price was extremely competitive too, the free delivery a bonus! Thanks Snowys, I'll definitely be recommending you to my friends and family

Rob - Branyan, QLD
Jul 11, 2018

Hi, I would just like to say thank you for your excellent service.  I placed my order online on the weekend and had my order delivered early Tuesday morning.  I wasn't expecting that!I will definetely use the site again and highly recommend your company.

Cathy - Kingscliff, NSW
Jul 12, 2018

Hi All,I recently ordered a hotplate on line 9pm Monday night and I received it Wednesday morning. Full marks fellas a great job and the plate is perfect. At that rate you can get it before the steak thaws out. Thanks Again

Gary - UNLEY, SA
Jul 12, 2018

My experience was great thank you. A good price for a quality product, good notification about the delivery details and it arrived sooner then I expected. Thank you again and I have already been recommending your site to friends.

Melissa - Ellendale, TAS
Jul 13, 2018

Hello Bob We received our stove (Zempire 2 Burner Deluxe Stove & Grill Order ) yesterday.We are very pleased with the product. Your service, price and delivery times were excellent. As Arnie said “We’ll be back!”.

Ray - Leumeah, NSW
Jul 12, 2018

Just wanted to thank you, I have ordered twice online and was impressed by your great website and super fast delivery  (thanks Benny for the packing) as well as the great price's. I'll definitely tell people where to go...Snowys... to buy and get great service.

Susan - Curra, QLD
Jul 12, 2018

Hi Benny Happy to say we received the 18 litre waeco fridge. Thanks for the quick delivery and great service we will shop with you guys again.

Peter - Glen Innes, NSW
Jul 16, 2018

Hi guys,This was the first time I have used your online store. >From the phone call, a lovely lady with great phone manner, to find if an item would be in in time for my son’s trip, to the great emails and super-fast delivery with excellent product that he was very happy with, I just can’t thank you enough for such an excellent shopping experience. We are way out in the country so often items are hard to get and you have to rely on the internet. My son is in a different town so being able to send it direct to him for his birthday was an added bonus. Very happy Thanks so much Will definitely shop with you again!

Pam - Wagga Wagga, NSW
Jul 17, 2018

Hello there, I am David and writing to let you know that I have received may items in an excellent construction just like the other staffs that’s I’ve got from Snowys recently.I would like to thanks Snowys’s customer service for their 5 stars costumer cares and their high quality products. I also would like to tell you that’s I am impressed with your lightning fast delivery method. I would highly recommend Snowy to everyone.

David - Inala, QLD
Jul 10, 2018

Hi guys My order arrived today…WOW what service.I am stoked with the purchase and looking forward to using them. Many thanks

Rodney - Tamworth, NSW
Jul 11, 2018

Dear Snowys, The product is as expected and seems excellent quality and value.The website was easily managed (unlike some), and the delivery was very prompt. Good service, thank you.

Ian - Mount Waverley, VIC
Jul 10, 2018

Hi, Leaving some feedback.  I am extremely happy with my experience with you.  I bought two dry sacks which were the best prices that I could find online, I was even more impressed with the fact that the postage was free.  They left Adelaide on Tuesday morning and arrived in Moruya (country NSW) the next afternoon.  An excellent postage service considering I didn’t even have to pay for it!  Even though they were dry sacks, the protective packaging was great and it was obvious that someone took the time and effort to package them properly.  Even supplying a checklist and personal note was a nice touch!  I am so impressed with you guys.  I am definately recommending you to my bushwalking club.  Thanks once again and all the best.

Donna - MORUYA, NSW
Jul 16, 2018

Hi. I purchased a Darche cold mountain 900 sleeping bag. Couldn’t wait to go test it out. So I slept in it in the backyard on a tarp with no other coverings. That nights temp dropped to -3 with an ice crust forming on top of sleeping bag. I was happy with how it performed. As this is my winter sleeping bag. I will use my Merino thermals with this as I’m not sure if this bag is capable of a comfort level of -12 for me. Having said that. I purchased another one for my son from Snowys.Good web site. Easy to transact. Great communication after sale. Great Delivery service. Will purchase from Snowys again.

Stephan - Sale, VIC
Jul 16, 2018

Thanks Snowys, top rate service,ordered a sleeping bag on line had small problem with payment but was sorted no problems ,then went on back order for 3 weeks but it arrived today only 1 week from order , thanks and I would recommend you to anyone. Big thumbs up!

Keith - Inverell, NSW
Jul 16, 2018

Dear Luke, I was very happy with the ease and rapidity of your a) website and your b) your service. Also, your website offered the cheapest price for the product (Nik Wix, washing fluid for down and feather garments).

Beatrice - Sassafras, VIC
Jul 13, 2018

Would just like to say thankyou. I order the primus thermal cooker yesterday and it was delivered this morning very professional and promt will certainly do business with u guys again

Lee - The Entrance, NSW
Jul 11, 2018

Hi Guys, Just like to congratulate you on the great service & quick delivery with my Milenco mirrors. Have assembled them but can’t use them until we move on again. Will certainly let you know how they go on the road. Once again thank you!Cheers

Marg - North Rockhampton, QLD
Jul 11, 2018

Hi Guys, Received my order yesterday about 12:30 and product arrived as displayed on your web page. Just wanted to pass on thanks for the great and prompt service. I have purchased several items from your site and have always found Snowys to be above standard and very helpful if I have called for product information.Keep up the great work and I’ll definitely be back for anything else I need

Chad - Laverton North, VIC
Jul 11, 2018

Just a quick email to Thank you for for your very professional service and prompt dispatch of my cooler I won't hesitate to use or recommend your shop in the future once again thank you all very much

Paul - Mount Warrigal, NSW
Jul 11, 2018

Dear Snowys Thank you for your service, I rate it as very high and I am very satisfied. I wold recommend you to others.

John - Para Hills, SA
Jul 13, 2018

Hi, Just a quick message to say thanks for the great service. I should’ve looked at you range closer before I ordered as there are a couple of other things that I want to buy from you! Very speedy service and delivery – Excellent! Thanks

Bryan - Diggers Rest, VIC
Jul 17, 2018

I was amazed to receive the order I placed  delivered the next day. Eight items well packaged. Very competitive prices. You set the standard for other Australian businesses.

Mike - MIDDLE RIDGE, QLD
Jul 14, 2018

Hi there, Amazing I received the first parcel on Friday, (3 boxes), just waiting on the next one.  So impressed with the service will definitely recommending Snowys to everyone.  Now to open the boxes. Woohoo happy camping to us. Cheers

Catherine - Mareeba, QLD
Jul 23, 2018

Hi Guys, I'm so happy you sent me a follow up about my order, I was meaning to write a review but had completely forgotten. 
Snowys is hands down sensational!! Firstly, the price was cheaper than anywhere else, FREE SHIPPING(obviously fantastic, the worst thing about online shopping is the shipping cost!), my parcel was sent out and arrived (to a regional area) in 2 days! To top it all off there was a lovely note in there from Snowys. By adding in fantastic customer service as well as the ease of online, you are miles ahead of your competitors. I'll continue to recommend you to my family and friends. Thanks again! 

Kait - Hillvue, NSW
Jul 23, 2018

Benny, Snowys Customer Support Team, Replying to your letter-drop....we were really happy with your online delivery service recently. The headlamps arrived promptly and well-wrapped. The headlamps were ideal...just what we wanted and the price was right also. We certainly would be happy to shop with you again....hopefully soon. Thanks

Leanne and Paul - Mount Crosby, QLD
Jul 24, 2018

After several purchases from Snowys, I'm giving you a big tick! Good products, great prices and the free freight to Bowen is a big plus for me.Many thanks

Dave - Bowen, QLD
Jul 24, 2018

Found the website easy to navigate, great products with a great service.  As well as the product being of good quality, service is paramount in our opinion and Snowys definitely met this criteria for us as consumers.

Gwen - Sunshine West, VIC
Jul 24, 2018

Hi there! I would just to commend Snowys customer service for an excellent job. There was an issue with the stock of the Petzl Actik Core earlier in the month, and after a quick phone call it was sorted out. I have forgotten the mans name, however he rang me back within half an hour of my original phone call to tell me that he had fixed/modified/changed the order to my specifications, packed the order and it was ready for dispatch. I had to have the torch by the next week and it arrived first thing Monday morning. I cannot stress enough how much I appreciated it and the service I was given. I used the torch over the weekend and it was great, and I love telling the story of how the guy had it all sorted for me so quick. I feel very annoyed that I cannot remember his name but I am very grateful for the help he gave me. Thanks a tonne.I also had some other Customer Service Interactions via email and found them to be professional and helpful. I had also talked to Ben on messenger and he was also very professional and helpful.Thanks you all for your help and please keep up the great work. I look forward to buying more gear from you guys.

Kelsey - Capalaba, QLD
Jul 19, 2018

Hi Snowys, While shopping online with a competitor I came across your site, while the pricing matched, one thing that I could clearly see was that you are passionate about what you do, especially about your customer service & support, and I liked that, more than the order that I was placing. I proceeded to change all items in my cart through to your site, and I was not wrong.

I would like to give forward a sincere thank you for the delivery that was received yesterday, not only was everything delivered fast and in excellent condition, I believe more importantly that service like yours it is absolutely rare to find.

Keep up the excellence in service delivery!

PS. I usually don’t do reviews, but I believe that you are worthy of it. Best wishes & regards, 

Joel - Brighton-le-Sands, NSW
Jul 18, 2018

Hi, Thank you so much for the food and equipment I purchased from you. My friend told me about your company before I did i the Larapinta Trail in the Northern Territory. I am so glad she did. I received everything within two days of ordering it and it’s always in excellent condition.You will definitely be my first call on my next hiking trip.Thanks Again

Sharon - Attadale, WA
Jul 21, 2018

Hi team,
just wanted to say thanks for the excellent service provided by the lady on the telephone when I called the other day, and the dispatch and delivery team who organised delivery of my Eco Billy the very next day.Never have I received such prompt service. Awesome team effort to locate the 1 Billy you seemed to have in stock and get it to me so quickly.

Ben - Coorparoo, QLD
Jul 24, 2018

Thank you Snowys, absolutely fabulous service from Qld to Sydney in a day and no delivery charge. What more could one ask for. I ordered online midday Monday and my order arrived 11am the next day. I still can’t believe it!! Well packed and arrived in perfect condition.I will have no hesitation in recommending your company, goods and service in the future.

Rhonda - WAVERTON, NSW
Jul 24, 2018

Amazing! Write this one down for customer service Spoke to your staff on Friday for advice... really handy 👍 Ordered boots after hours Friday from Perth Arrived at my office 11:00AM today ... Tuesday Will have a look tonight but all seems well Superb job guys, thanks heaps

David - Subiaco, WA
Jul 25, 2018

Here’s my review as I don’t know how to make a google review, I’m probably too old, lol.I received my Darche 1100 sleeping bag the other day.   It arrived in Alice Springs in a blazingly fast 5 days and it looks and feels beautiful and roomy and can’t wait to get into it. Great service, I would definitely deal with you again.

Leanne - Braitling, NT
Jul 25, 2018

Just wanting to let you know we are extremely happy with our purchase. Very well made and presents very nicely  

Bev - Bargara, QLD
Jul 24, 2018

Hi Bob, Thank you very much for the prompt service in delivery of my caravan lights. Very impressed with the quick delivery! Just bought a second hand caravan so will most likely needing more ‘stuff’ down the track & will definitely consider you guys! Cheers

Michael - Berowra, NSW
Jul 24, 2018

Hi guys, sorry I didn’t get back to you earlier, been flat strap. Just wanted to let you know my order lodged last Wednesday 18th arrived at 9.30am Thursday (19th)  - amazing. Thank you to everyone involved  - from my initial enquiry to the delivery of the item your service has been first class. Kind regards

Graeme - Burleigh Heads, QLD
Jul 25, 2018

Hi Snowys Team,

Great customer service yet again from you guys!!! 2 x shout outs this week.
 1) I got my 2 x pairs of Wigwam merino wool hiking sox impressively quick! 
get this i ordered them late Friday night & they arrived  on my doorstep Tuesday and i live on the east coat of Australia! So Happy, Thanks Alex.
2) I had a couple of questions about repairing my beloved BlackWolf Self inflating Mattress and Leece was very helpful, with a no trouble at all attitude, I love doing business with you guys, So helpful, No other store can compare. Regards

Dave - Oyster Bay, NSW
Jul 25, 2018

Hello Nick, just received the toaster mesh !! Fantastic service the toast done on these are next best to wood fired toast. Thank you for the super fast service. Regards

Eric - Kelmscott, WA
Jul 25, 2018

G’day Sean Many thanks for sending my Darche swag to Willunga last week. Great bit of gear and fantastic service. You made it really easy, thanks again! Kind regards

Stuart - Willunga, SA
Jul 25, 2018

Hi Benny, Got my order today and a note saying Thank you. Just wanted to say THANK YOU for fast service and quality products.
Also pleased to have a list in there letting us know the gear you keep at your shop. More than happy to buy all our gear from you and will spread the word. Once again top job and all the best to you.

Andrew - Cooranbong, NSW
Jul 26, 2018

hello Snowys, what a great shopping experience. easy online ordering and fast delivery (in 2 days to Sydney Metro). carefully packed and I was impressed by the personal touch with the "thank you" hand addressed and signed by Bob. I would be happy to recommend and shop again.

Carolyn - Sydney, NSW
Jul 26, 2018

Hi Lisa, Thanks for your prompt service and delivery of the 1.25 Gasmate bottle, which I ordered on Monday and received today. I am only too pleased to recommend Snowys to any of my friends who require any item off your camping/hiking checklist. Thank you.

Jan - Sylvania, NSW
Jul 28, 2018

Just wanted to say how incredibly impressed I am with my purchase. Hit the 'buy now' button at 10pm Wed night, had the shoes by Friday before lunch. And the shipping was Free! Living in Central Qld, this is almost unheard of. Great work Snowys!😁 will definately be purchasing from you again.Thankyou

Bridget - Emerald, QLD
Aug 01, 2018

Hi Lisa and team I just wanted to thank you for dispatching my new headlamp so efficiently. I ordered it on Thursday, and it was waiting for me on my desk this morning when I came back from my first meeting. It's a ripper, and so bright! Since our local army disposal store closed it's doors I've been struggling to find a good alternative for outdoor gear that offers a good range with competitive pricing and service. The search is over :) Thanks Snowys.

Paul - Perth, WA
Aug 02, 2018

Hello there,Quick note to let you know the parcel arrived earlier than expected (by 2 days).
We are very happy with the steps. Snowys was the best price we could find, and we were able to pay via paypal. Very positive experience, and we will be buying all our stuff from Snowys in future.

Lee - Mudgeeraba, QLD
Jul 31, 2018

Hi guys, I ordered a pair of Merrell womens hiking shoes late Sunday and they arrived this morning - I’ve already been for a walk in them! Just a huge thanks and to let you know that you service is outstanding :) One happy customer.

Amanda - Loxton, SA
Aug 02, 2018

Hi Bob I recently received an order for a Sea to Summit Aeros pillow. I just wanted to let you know that the order came through in less than 3 business days, an amazing service and appreciated as I head off on a trekking trip in a week's time. DHL were not so efficient and left a note to say they had "attempted to deliver" at a time when I was definitely home plus my request was for the parcel to be left at the front door. No problem as after I phoned the parcel was delivered early the next day.

My wife bought a few items from you last year and was highly impressed with your product range and very fast service so she didn't hesitate to recommend your service. Many thanks.

Chris - Narrabundah, ACT
Aug 03, 2018

Hi snowys I shopped through you after reading great reviews about your service. I wasnt disappointed,  thank you.  You answered my many questions over the phone (and didn't always suggest the most expensive product but rather the one you thought suited my needs), i ordered online and it arrived the next day  (from qld to nsw!). Also no one locally could beet or match your prices. 
Thankyou. Have already recommended you to friends who are looking at changing their camping gear.

Vicki - Eleebana, NSW
Jul 25, 2018

Just letting you know and especially Lisa, that we were very impressed with the level of service from your business!!! We ordered out wide mouth Thermos’s Tuesday morning and had them by Wednesday lunchtime. Like that’s awesome turn around time, customer service and reliability!!!!! Just could not recommend you highly enough, keep up the good work.

Alison - Meeniyan, VIC
Jul 26, 2018

Just love my new chair and your service was excellent as usual

Stephanie - Gillen, NT
Jul 26, 2018

Just a quick email to say thank you for the amazing service (again!).I purchased 4 x replacement mouthpieces for a children’s camelbak and was pleasantly surprised to find them at my house the next day! Thank you for the awesome service!

Tanya - Mackenzie, QLD
Jul 26, 2018

Thank you for such an efficient service. Well done. My order (camp oven) arrived yesterday! Can't wait to get out into the bush and try it out. Cheers

Annie - Red Hill, ACT
Jul 27, 2018

Hi, Just wanted to express my thanks for your prompt delivery of my blue whistling kettle.Having placed the order at 9:30pm from Perth on Tuesday night, I was very surprised and pleased to have it delivered at 10:00am on the Thursday morning. I’ve ordered items from over East before from other retailers,  and always had to wait over a week for delivery.Many thanks from a happy shopper.

Nigel - Aveley, WA
Jul 27, 2018

Hi Snowys I just wanted to say how impressed I am with (i) your prices and (ii) your service. I bought online a Deuter Transit 50 Travel pack yesterday at 1.39pm (for a very good price) and I couldn't believe it when I got a knock at the door this morning at 9.30, and it was the delivery. Very happy - and I didn't have to battle the traffic! It's not the first time I've bought gear through Snowys and, no doubt, it won't be the last. Thanks again

Wes - Surrey Hills, VIC
Jul 28, 2018

Hi Sean Yes my experience was easy & worthwhile.  All ran smoothly, I was kept informed of my purchase & its movements until it arrived, which it did in quick time. Thank you very much, we are so happy with our purchase.

Lyn - Belrose, NSW
Aug 02, 2018

Hi Guys, Thanks so much for the very fast service! My Grand Aero3 towing mirrors arrived today and I’m very happy. Thanks heaps!

Rebecca - Chifley, NSW
Aug 02, 2018

Jet Boil arrived today! Awesome piece of kit beautifully packed & wrapped  Thank you Lisa .  Working through my Wish List…….

Laurence - BRAESIDE, VIC
Aug 08, 2018

Just to let you know my order for the 'Companion Pro Hiker 2' tent arrived today. Code 37306. I was very happy with the overall buying experience and my tent arrived after a few days, well wrapped and in excellent condition.

Gavin - North Ryde, NSW
Aug 10, 2018

Hi Guys, My order has arrived and your service and timing is great – the timeframe from Toll though is pretty slow, you dispatched Monday and I have received Friday in Melbourne..

Glen - Travancore, VIC
Aug 10, 2018

Received bag and hot water service yesterday. Excellent postage time and service.Will promote on Facebook cheers ....

Barrry - Travancore, VIC
Aug 13, 2018

Hi Just used the Roman -5 sleeping bags whilst camping in the Rockies Canada.  It got to about 4 degrees C, and I didn’t need socks on, but still had one layer of thermals on my body, arms and legs, and a lightweight beanie, I really can’t say how I would have been at -5, but it definitely could have been a bit colder and I would have been okay. I was warm and snuggled all night.  It took me a little while to get use to the tapered shape, but felt the benefit of having the bag close to my body. The inside lining was beautiful and soft. Easy to pack up and at 1.6kg easy to carry, or pack into a carry bag. I am very happy with my choice, under the conditions in which I tested it. Glad I went for a -5 even though we didn’t get that low. The zipper got caught a couple of times whilst doing it up, but only because I didn’t have the sides lined up evenly in the dark.  Loved the draw string hoody on it. Very happy with my purchase. Kind regards Michelle.

Michelle - Finley, NSW
Aug 13, 2018

hello Snowys team Just wanted to let you know that i have received Sleeping Mat in only 1 business working day. I was pleasantly surprised to get home and see the package waiting for me at my front door. I am super happy with my mat and can’t wait to take it on my first bicycle tour. Thanks heaps Snowys i’ll be back :)

Marina -
Aug 15, 2018

Hi Snowys, Just received my Coleman 3 person tent from you. A great product.You have been fantastic! Delivered promptly and extremely well packaged.Will certainly look at your site first to see if you have what I want in future.Again, great job & best wishes.

Brian - Port Sorell, TAS
Aug 16, 2018

Hi Just ordered my first online order with you guys and more than likely it wont be my last. I live in mid North West WA and I am glad to say that your website is the first that delivers with a satisfactory shipping rate. Good stuff and keep up the good work

Jesse - Exmouth, WA
Aug 17, 2018

Thank you very much for the fantastic delivery service and prompt delivery I am very pleased with the goods and will be shopping with you guys in the future. 10/10

Gary - Goolwa North, SA
Aug 18, 2018

Thanks for the speedy shipment of my Pioneer camp oven bag and lid lifter. Very happy with both. The service you offer is second to none, and your products are always good quality. Not sure how you manage to get them from S.A. To Victoria so fast.

Penny - Longlea, VIC
Aug 19, 2018

The poles arrived this morning ...... hand delivered to our home address ....wow what an amazing service. Thank you so much !  Cheers

Petra - Cooma, NSW
Aug 03, 2018

Many thanks Snowys for my order.It was delivered today, well packaged. Congratulations on a good website which this old fart could find his way around. Loved the response, service & delivery. Tks again.

Malcolm - Greenmount, QLD
Aug 03, 2018

Hi snowys, Received my first order today, arrived at 9.30am. Ordered just after midday yesterday. Well done.
Will be buying from you again, without doubt. Unbeatable price inc delivery, doesn't get better than that.
Thanks snowys, you've gained a customer!

Col - Reservoir, VIC
Aug 08, 2018

Hi Ash 😊 just letting you know that I have just received my Waeco fridge/freezer thank you very much -your service was excellent, delivery excellent didn't take long at all to arrive,will be using it in September - I will recommend your services to my mates

Glen - Manjimup, WA
Aug 08, 2018

Hi there Arrived in Tasmania today.    The heater is everything I thought it would be and more.  The price was unbelievable for the product I received and the quick free freight was a bonus. Thanks for the great service by the Snowys’ team. Please feel free to share this review.

Glenn - Orford, TAS
Aug 08, 2018

Thank you for the prompt and excellent service. We ordered 2 gazebos and they arrived the next day in good condition and well packaged. This is the second time I have shopped online with Snowys and will certainly do so again . I have recommended you to other people and will continue to do so. Many thanks. Cheers

Hazel - Moorooka, QLD
Aug 11, 2018

Hi Snowys, Received my (order #266745) thermos delivery AOK, thankyou. I am astounded, ordered Thursday afternoon, delivered next day Friday by" TOLL" Overnight from South Australa to Ballarat, Victoria. 
Such brilliant service and postage FREE.  A lot of businesses/companies should take note of your amazing service!. 
 I also watched your great video pre-purchase about this product and felt confident it was what we wanted.
 Thanks Snowys, you have a new fan, I will have to check out more of your stock. cheers

Greer - Mount Helen, VIC
Aug 14, 2018

Hi Guys. I received my order today. Thanks for efforts of your team..firstly with sorting out the online purchase. which ended up being the wrong expiry date entered and secondly the dispatch follow up to ensure my order made to me. I'll definitely be back.

Mark - Bibra Lake, WA
Aug 15, 2018

Thank you for sending the money belt so promptly and with no postage cost. Tremendous service. If you have a chance to suggest anything to the manufacturer, I would say the plastic buckle could be more slimlined, and a bit more elastic in the belt. But for the cost it's brilliant.Cheers

Penny - Hawthorn, VIC
Aug 16, 2018

Eli, thank you for fantastically quick delivery of our "water boiler". We use this to make coffee in hotels on holiday. as we travel to Nepal, Tibet, Kyrgystan and the like, you will understand that tea and coffee facilities in rooms is non existent. These boilers are hard to get in Wollongong. Your price with free delivery was the determining factor in choosing to buy through your e-store. Delivery time was fantastic. Thank you

Tony - Mount Keira, NSW
Aug 16, 2018

***** 5 STAR  Rating

 From making an order,  to my order arriving. The text to advise it was on the way. Delivery day was spot on. Thank you great servce. Have just placed another order with you.

Trisha - Bunbury, WA
Aug 17, 2018

To Whom it May Concern, I just wanted to say I am very impressed with how quickly you where able to deliver my products to me. I placed an yesterday order for: -  Salomon Soft Reservoir 1.5L  -  Salomon Advanced Skin 5 Set Matador Black ML                                And found out it has been delivered today at 10:30am. Thank you so much for the quick turnaround time! It is greatly appreciated and will help with my run for this weekend, which i was of the belief i would not have these products for.

Mark - Maddingley, VIC
Aug 22, 2018

Hi, thanks for the prompt delivery of our new pop up kettle it was less than 24 hours and we are happy, Warm regards

Craig and Lyn - Werribee, VIC
Aug 22, 2018

Hi, responding to the card in my package from Alex in Customer Support. This is my first purchase from Snowys, happy to say the experience was excellent, very fast postage, well packaged, thanks very much, I'm certain to shop with you again.

Glen - Albion, QLD
Aug 25, 2018

I’d like to give props to you guys, I’m really happy with how fast my purchase arrived and the great price. Can’t wait to test the fridge out. Will definitely shop from you guys again. Thanks

Isaac - Biloela, QLD
Aug 25, 2018

Hi there, I just received an order from you and wanted to say how reasonably priced it was and how amazing the speed of the delivery was. It was an excellent experience. Couldn’t beat it. I will definitely go to your website if we ever need anything in future. Kind regards. A very satisfied customer from Sydney

Michael - Kurraba Point, NSW
Aug 25, 2018

Hi Snowys customer support cream! I would like to congratulate you on making my online experience a great one.  Your website was easy to use, my parcel was well packaged and it was the fastest free delivery service ever!  Thank you!

Venetia and Gordon - Mandurah, WA
Aug 28, 2018

Customer Support Team, Rarely can I say this to any business, so I’m saying this as loudly as possible; SNOWYS, YOU HAVE INDEED EXCEEDED MY EXPECTATIONS ! For the item to have been ordered last Friday afternoon and to have arrived at my home in Townsville at 13.30 on the following Tuesday is in itself a feat and I know that Toll freight deserve a compliment for that, but for your management and staff to be running a business which is  price competitive, maintains sensible stock levels, has real and pleasantly responsive people in the sales and dispatch departments who do what they say they will do, restores my faith in the online retail industry. Thank you, and please keep up the great work as I will be telling my friends of the pleasant experience of being one of your satisfied customers. Regards

Garry - Townsville, QLD
Aug 29, 2018

Good morning, thank you for your very fast and well packaged delivery of my new gasmate camp stove. Packaging was so good it took me some time to unpack.  Thank you again for a great product at a great price.  Regards

Merryl - Temora, NSW
Aug 29, 2018

Hi there Just have to pass on my praises for your excellent service. Ordered an immerser to take overseas so I can rely on safe boiled water to use any time. Only a few days after ordering it was delivered to my door. Excellent service..will recommend you to my family and friends. Thank you

Merle - Deception Bay, QLD
Aug 30, 2018

Massive thanks for the keen Newport women’s sandals I ordered and received in only two days!! You guys are lifesavers, as I’m heading off to walk the kokoda track Monday 3rd sept, I was desperate to get my hands on a pair!! Very appreciative

Olivia - Buninyong, VIC
Sep 04, 2018

Hi We just wanted to thank you for our recent experience in ordering a Black Wolf Bladerunner bag. The price you offered was considerably lower than that of other online suppliers and retail stores, even when we had a 25% "loyalty discount" at one of those stores on that bag.
You acknowledged our order immediately and it was despatched the same day. Toll delivered the bag two days later so that we received the order just three days after we placed it. 
We are exceptionally pleased with the price, the efficiency of the service and the speed of delivery. Thanking you

Elizabeth and Alan Brady - Highton, VIC
Sep 06, 2018

Hi Guys, Just wanted to thank you for the very efficient and prompt delivery of my alarm clock recently. (Nice to know that someone still sells the old-fashioned ones.) Great service! Cheers

Marianne - Stepney, SA
Sep 05, 2018

Hi Snowys Thank you so much for the very prompt delivery . I had purchased a couple of the Thermos brand drink bottles for our granddaughter and they are fantastic!!! Don't know how many other drink bottles I have purchased for her ( who lives with us on a fulltime basis since the death of our daughter). I have purchased these ones for gifts and have told many people about them.

Roma - Tuncurry, NSW
Sep 06, 2018

Thank you Snowys, for providing me and my family with the best ever customer service.
We received 100% customer satisfaction and you delivered our items in perfect condition. 
I absolutely, loved the care and clever thought you guys took to carefully wrap my 2 fold in half tables and chairs.
The process from the beginning to the end was excellent and very reassurring. And i also received my items 24 hours ahead of time which was a bonus. I will definitely be shopping at Snowys again as I know that items I will purchase is 100% guaranteed. And the sevice is outstanding. Keep up the good work, - (Very happy customer)

Ngaire - Birmingham Gardens, NSW
Sep 07, 2018

Hi This was the first time I have shopped a Snowys. I placed my order and it was delivered the next day. I am extremely happy with both the service and the price. Thank you

Peter - Capalaba, QLD
Sep 07, 2018

Hi, I just received my order and saw that you would like some feedback. This is the first time I have shopped with you and I was very impressed. I was chasing a Joolca shower accessory that no one had stock of (not even joolca) and you guys had it. Very happy with the delivery, I ordered it yesterday at lunch and it arrived this morning and at no charge. Very impresses with the service.

Clay - Wacol, QLD
Sep 07, 2018

Hi Bob I recently received my third delivery from Snowys and am over the moon with the service.
I'm not sure how I found your website but possibly while researching yet another item to put in Konchita, my Hyundai Santa Fe, as I prepare to zig-zag my way back across the Nullabora from Canberra to Albany. 
I am an older, 72, independent woman who enjoys being on very long roads that take me through amazing country and tiny towns. I love the solitude... (was on a Kimberley cattle station in the 60's and 70's).
I bought a dome tent for my return journey as had a pop up on the way over which I will bequeath to anyone who wants it. (It was a quick trip over.) When I mentioned the route for my return trip to a friend they wanted to come on the adventure, so suggested they buy a similar tent. And they did. Then I had to have a couple of Luci Solar lamps... just because they looked so novel!
I am pretty well kitted out but am sure I will find something on your site that I can't live without. So until then thank you for the fabulous service. Cheers

Rae - Belconnen, ACT
Sep 07, 2018

Thank you Snowy’s for my very positive shopping experience! With a well laid out website, great communication from the team and the impressive speed of delivery I will be back no doubt about it!! Keep up the good work

Kirk - Voyager Point, NSW
Sep 08, 2018

It’s always a bit daunting buying something online as you never really know if it’ll turn up and I was happily surprised by the extremely fast delivery time!! Thankyou!! What a great store, fantastic service, competitive prices & a huge range of products. I’ll be back to shop here again! Cheers

Lisa - Essendon, VIC
Sep 11, 2018

Already got my mini esky which I only ordered about 1pm yesterday, quick delivery, product as advertised and the cheapest I could find. Hand written note inside is nice too especially for a $12 item. Will definatley shop with you again. Thanks

Patrick - Googong, NSW
Sep 11, 2018

Hi I have received my order and just want to thank you for the excellent service once again very efficient and I have recommend you guys to my mates. Thank you and you  will  hear from me  again in the nee future  for sure

Marty - Port Pirie South, SA
Sep 12, 2018

I’m incredibly impressed with ur service!! I ordered something 24 hrs ago and I just received it. And delivery was free!!! I dislike paying delivery and find free options are usually long waits. It is just so delightful that I can order a quality product at a great price and get free delivery to my door, super fast. Well done and thank you! I will be shopping with you again for sure! Have a lovely day

Rachel - Pyrmont, NSW
Sep 13, 2018

Dear Snowys I ordered on Monday night. I arrive home from work mid-afternoon on Wednesday and my new SteriPen is sitting on the doorstep.  You do realise that this is WA and we wait days and days for everything to get here?? Nothing arrives in 1½ days. Ever. You have set a dangerous precedent for web traders. Thank you for the prompt service and the safe arrival of the product at a very competitive price. Warm regards

Katrina - Maida Vale, WA
Sep 13, 2018

Just a note to say thank you for such prompt service & as a result of that a speedy delivery. Ordered Monday & in my letterbox today Wednesday, not bad from South Australia to Tassie. I think the secret is that you use Toll & in my experience they are faster than Australia Post & Fastways so it works for me. Thanks again.

Neil - Riverside, TAS
Sep 13, 2018

Exceptionally happy with the price of my Companion EzyWash Washing Machine and FREE delivery (what? really!!!). Arrived very quickly too. I also appreciated the Thank You card from James, and also the bonus camping & hiking check list. Also the website was an absolute dream to use. The best online shopping website I've ever used. Made me want to buy something else just to use it again. Believe me, I will be.

Sue - Wyoming, NSW
Sep 15, 2018

This is the first time iv'e purchased from  snowys and I am incredibly impressed,  with both the products and the exceptional delivery time. Well done team  for a fantastic shopping experience.

John - Burwood East, VIC
Sep 15, 2018

Received my order yesterday.  Thank you Your service is amazing.  I ordered on Thursday and it arrived the very next day. Yours would have to be one of the easiest purchases I’ve ever made.Thanks  snowys!!

Daniele - Success, WA
Sep 18, 2018

Thank You Snowys on line service just fantastic , ordered the Cobb frying pan Monday morning received it 10.00 am Tuesday at Orrvale Vic .Thanks Again

Allan - Orrvale, VIC
Sep 18, 2018

Re purchase of OZtrail Cascade 5 Position Chair. I can only pass judgement as excellent. The price was best in Oz, no sales nonsense on the phone by the Snowy's salesman, just an honest response, easy ordering online and quick next day delivery of the ordered article wrapped very carefully. 

In past dealings I have found that Snowys has treated me professionally. When a pole I purchased from them for my Oztent wasn't working they  promptly and graciously organized for a replacement with no fuss.

Bill - Marino, SA
Sep 18, 2018

Hi Glen this is to thank you for the great products and service that I received from Snowys recently. 
The prices were the best I found and I’m very happy with my black diamond trekking poles I ordered. I received my order very quickly and will definitely consider purchasing from Snowys in the future.Thanks again

Leonie - Mathoura, NSW
Sep 18, 2018

Big huge thankyou , received my order this afternoon , your communication was great service swift and easy 
My order is for a Christmas gift and I thankyou for making the process so easy 
Keep up the great work

Tracey - Darlington, NSW
Sep 20, 2018

Received my order today, delivered promptly as promised. I was pleasantly surprised to find a thank you note from James, who is obviously responsible for the efficient service. Keep up the good work James. Thanks.

Stephen - Hurstbridge, VIC
Sep 19, 2018

James Just received our airbed purchased on line. Great service, just what we ordered. Easy to use website, delivery next day, fully informed via email. Well done team.

Michael - Hawthorn, SA
Sep 20, 2018

Just want to say I've only recently found you guys and have ordered 3 separate items.. congratulations on excellent service, prices and very fast delivery... items are excellent quality!! will recommend you guys and will use you again! Thanks snowys!!!

Amanda - Caboolture, QLD
Sep 21, 2018

Hi Guys/Gals, Great service! Received the item promptly and  very happy with the price. I will definitely visit your web site in my next camping purchase. Please pass on my feedback to all your staff.

Luis - Minchinbury, NSW
Sep 21, 2018

Just received  my order.  Item arrived in less than 48 hours  after the order was placed. Very happy  with the service  that you provide and will recommend  your  store to my mates.

Warren - Romaine, TAS
Sep 22, 2018

Product arrived in good time as promised. I am much impressed and I will certainly be looking toward the purchase of other products from your range. Thanking you

Graeme - Alexandra Hills, QLD
Sep 22, 2018

Dear sir/Madam, I would not normally bother sending a review but feel that because of the exceptional service that we received it was necessary. Firstly on the phone with an enquiry which was handled with expert advise and patience. Next to my online purchase which was also very simple, very price competitive and easily completed. Then onto my delivery which was fast, free and trackable. We cannot thank your team enough and WILL definitely purchase again through your store. Thanking you.

Jude and Alby - Birdwoodton, VIC
Sep 26, 2018

Hi Alex I recently purchased a camelbak kids replacement valve and straw 2 pack and would like to let you know how happy and grateful i am with the speedy delivery as it was an item i needed sooner rather than later. I was super happy with my purchase and would recommend shopping at Snowys to my friends Thank you

Antonette - Para Vista, SA
Sep 26, 2018

Thank you for the quick and efficient online purchase and delivery of my order. I was so impressed with the email confirmation and tracking and prompt delivery, regards

Bruce - Lindfield, NSW
Sep 26, 2018

Thank you for your swift response to my recent orderThe stool has just been delivered and I also appreciated the humour in the 'knife' comment on the package - it certainly had me taking my time to extract the chair from the packaging. I will also say thank you again for your good communication. I am waiting on receipt of a camperfly and I appreciated your recent email advising me of the delay in your receipt of stock of the item. Many thanks

Elaine - Manly West, QLD
Sep 26, 2018

Fantastic service James items arrived very next day once re-sent.  Very much appreciated. 10+ for Service.

Rhonda - Bangalee, NSW
Sep 26, 2018

Hi Kenneth and colleagues, I don't usually do this but Snowys' has been exceptional!  I didn't have time to track my delivery but this did not matter as it turned up before I had time to check its whereabouts.  Packaging, and delivery was brilliant. I'm most impressed and will happily use Snowys again.

David - Griffith, ACT
Sep 26, 2018

Hi Bob, I placed an order for replacement gas stove knobs yesterday and they arrived today!!! You guys are amazing!
Thanks heaps

Tony - Habana, QLD
Sep 27, 2018

Hi Bob, Just wishing to compliment Snowys on your excellent service and delivery of the order listed below. As promised at time of ordering, my order was indeed dispatched that afternoon and delivered 2 days later. Excellent experience. Thank you

Karen - St Ives, NSW
Sep 27, 2018

Best service ever! Thank you so much, I'm really happy with my experience the item arrived today and it's perfect!! I'll buy again.

Yole - North Lakes, QLD
Aug 21, 2018

Hi Snowys, I placed this order yesterday and had it delivered today, Thank you so much for such excellent service and competitive pricing, Keep up the good work

Kurt - Denham Court, NSW
Aug 24, 2018

Nick - Narrabri, NSW
Aug 23, 2018

Hi Bob I am so pleased I found you as you have set me up for camping and bikepacking adventures, I am so happy with my new gear and your excellent fast delivery You will always be my shop Cheers

Micheal - Cameron Park, NSW
Aug 24, 2018

Good morning I tried to write a renew on your website and facebook but couldn't find a link. So here is it in an email , Ordered on Thursday morning and arrived on Friday morning on the Gold Coast what a great delivery service. The price on our towing mirrors was excellent and the delivery was free.

Pam - Currumbin Waters, QLD
Aug 24, 2018

Hi everyone,On Wednesday night I ordered a sleeping bag which was delivered from your Queensland store to my address in western Sydney just after 11am Friday morning. That's within 24 hours of you sending my order which is exceptional service. While I haven't used the sleeping bag yet, so I can't give any feedback on it, I can let you know that your service has exceeded all expectations. Thank you very much. The bag was one of your specials (Explore Planet Earth jumbo) which I now can't see on your website as it has probably sold out, so I can't leave my feedback on your site for others to see. Thanks again for your great service. I have purchased from your website previously and will continue to do so.

Bryan - BLACKETT, NSW
Aug 24, 2018

Hi all Have received my latest order and yet again I am very impressed. Product as ordered and delivery fast. Great prices and efficient process. Thanks Snowys!!

Karen - Gloucester, NSW
Aug 31, 2018

Just some feedback from the recent purchase of our gazebo.May we convey to you our praise and appreciation of the standard of efficiency we have been shown.We placed our order on the Monday, and our purchase was delivered Friday, before the expected date.The goods are of the highest standard, and having just erected the Gazebo, we find  Oztrail products user friendly, and of high quality.Many thanks again, it has been great dealing with you and hope to do so again in the very near future

Kaye - Erskine, WA
Sep 20, 2018

 Thank you James for processing my order I received Overnight Free delivery for a $10 order Maybe you could teach a few other Retailers in Australia how you treat your Customers And maybe Australia Post could be looking on, as it takes them at least 7 days to deliver to this country Area 500klms from Sydney  Their Express Post takes 3 Days Once again I thank you for the service and I will Spread the word

George - Manilla , NSW
Sep 21, 2018

Hi there, Just wanted to say how happy I am with my online shopping experience with Snowys!I ordered 3 x CamelBak drink bottles yesterday from the website and they arrived first thing this morning! Fantastic prices, super fast, free delivery - will definitely reccomend Snowys to friends and family. Thanks for the great shopping experience.

Meisha - Windsor Gardens, SA
Sep 27, 2018

Hi James at Snowys,Just a quick thankyou for the excellent service I’ve received from you. The packet of bungee shock cord loops that I ordered only two days ago arrived first thing this morning and I’ve already installed them on the tarp. Makes me wonder why it took me so long to get such a simple task done!!!Thank you for your efficient service, good product, and great price.Will be back on your website again.

Ed - Wanniassa, ACT
Sep 28, 2018

Hi team at Snowys Just like to let you all know including James (who packed my order) your service has to be one of the best ever. I placed my order on Monday and I received my bed on Tuesday with free delivery and all. What fantastic service. You all should be very proud of yourselves.Thank you so much. My little grandson didn’t have to sleep on the floor on Wednesday night. Have a great weekend and I will continue to shop with you guys.

Karen - Medowie, NSW
Oct 05, 2018

Hi Just to let you know that I thought the service I have had has been amazing, so quick to arrive! Great sun shade for beach all ready for the sunny days ahead!

Debbie - Park Holme, SA
Oct 05, 2018

I ordered some poles this week and they arrived yesterday. Thank you for the ease of ordering and your prompt delivery. I appreciate e great service.

Jennifer - Kingaroy, QLD
Oct 03, 2018

Hi

I'm providing feedback, as requested: 
* easy website to navigate 
* free postage a plus 
* Aussie company a must 
* enjoyed Aussie flavour of language used 
* pleased to get an email about shipment 
* impressed by the speed at which the item reached my address. 
All in all, a very positive experience!

Judy - Nunawading, VIC
Oct 03, 2018

Would like to give you an excellent report for the ease and efficiency of purchasing from you. I ordered 4 pieces of mesh for our camping toaster yesterday and they arrived today. Fantastic service. Your website is also very easy to use.

Christine - East Maitland, NSW
Oct 04, 2018

Hi incredible team
I am absolutely thrilled with my service - fantastic communication of everything, great price, and excellent service.
10 out of 10 for everything. I will most certainly use you again and reccomend you to all my friends in WA

Hugh - Spearwood, WA
Oct 04, 2018

I received my order yesterday, what exceptional service. The camping dog bed is awesome. This is the best online camping store to buy from and free delivery to WA an added bonus. Thanks again

Kaye - Australind, WA
Oct 04, 2018

Good afternoon James Just wanted to let you know about our recent purchase through Snowys.com.au. We purchased the Bedarra family dome tent & two extra side walls on Saturday 22/9 and it arrived Wednesday 26/9 in time for the long weekend. This was exceptional service and can't thank you enough, well done. 
We found the tent very easy to put up, it had plenty of room, handled the wind ok and we are looking forward to more camping experiences. I have attached a photo for your perusal. The only issue was folding it back up (we did get it back in the bag) but I'm sure with more  practice it will be ok. We had seen how to do it on youtube before we went but my device was out of battery by the end of the weekend. Thanks again and we look forward to doing  business with you again.

Lyn and Bob - Oak Flats, NSW
Oct 06, 2018

Hi James My thanks to you and your team at Snowys. Our very well packaged parcel arrived safely and on time a couple of days ago. Please pass my compliments on to all involved in making the experience of dealing with your business such a pleasant one! Special thanks to whoever packages our purchases as he/she obviously puts heart and soul into the work along with lots of packaging materials and tape which also do their job exceptionally well :))

Elaine - Manly West, QLD
Oct 06, 2018

Hi there, Have had two orders from you guys and rate both 10/10!.
Will be recommending Snowys to friends. Keep up the great work!

Wendy - Cambrai, SA
Oct 06, 2018

The following is my response to the Thank you note with team member name Bob. I valued the Fast Track delivery system. Email updates and tracking option very good. The option of free delivery was one of the swaying influences for my purchase. Have come to appreciate the Snowy's website. Pricing is competitive. The product details provided and selection of video tutorials is excellent. I will talk up the Snowy site with contacts when discussing Hiking supply options.

Ashley - Wishart, QLD
Oct 06, 2018

Fast delivery...I know you can't promise it for everyone (I live in Brisbane) but my delivery was made the next day. Most impressive and exceeded my expectations. Just like auspost letters used to be! Well done and thank you. Good product well priced.

Winston - Brisbane, QLD
Oct 07, 2018

Sorry for the late reply, like most Australians. Working hard on the week days, so to be able to play hard on the weekend. 
I want to thank you for the Quick service.I received my orders the Caribee UV Guardian and Gazebo Gutter in two days it came in time for this weekend impressed with your service and the Quality of the products will definitely tell my friends and look forward to doing more business with you Thank you

Tanju - Caringbah, NSW
Oct 08, 2018

Thanks Snowys.   Order delivered this morning and very pleased with product, price and quick service.  Excellent.

 

Euan - Echuca, VIC
Oct 09, 2018

Very happy with service product and delivery thank you very much look forward to doing more business with you.

Jason - Toormina, NSW
Oct 09, 2018

Good morning We just wanted to let you know how pleased we are with your service. We placed an order on Wednesday night and while the expected delivery was to be 5-6 business days, the goods arrived Friday morning.  Fantastic service !! Keep up the great work.

Greg - Bundberg, QLD
Oct 09, 2018

Hi Just some feed back from my order placed yesterday afternoon. Well, the package was delivered to my front door before 9am this morning! That is amazing service.  Thanks so much.
I have recommended your business to my son, who has recently bought a tent from you. It will be my pleasure to recommend you to other family and friends. Thanks again.

Sue - Holgate, NSW
Oct 11, 2018

Great product with best quality and price!! Customer Service was perfect. Delivery time was just perfect within a day only, unexpectedly!! Overall - very satisfied customer

Chandra - Turramurra, NSW
Oct 12, 2018

Thanks Snowys The delivery to Tasmania was super fast. My package arrived only three days after my order with Trangia metho cooker set and gasmate stove. Usually we have to wait for far longer to receive parcels from online purchases. excellent service, great products.

Ant 🐜 - Ulverstone, TAS
Oct 11, 2018

Thank you for my Engel fridge/freezer cover. I am astounded at how fast the delivery was. I arrived home at 12-30pm today and item was at my back door. Amazing how you have your act together. Here in Bundaberg it generally takes the shop assistants longer to look up at you from their telephones.

Stephen - Burnett Heads, QLD
Oct 17, 2018

Many thanks to Rhi and your team for the wonderful service we received in the last few days. We ordered a pair of towing mirrors on Friday and received them today,  Tuesday . Excellent service considering we live in Townsville,  North Queensland ! Many thanks Team.

Ray and Wendy - Townsville, QLD
Oct 17, 2018

Goodafternoon guys, 
I purchased a cutlery set from you guys and its arrived within 3 days of purchasing. Products perfect, im extremely satisfied with it all and because of this you will have future transactions from me. So thanks.

Adam - Edmonton, QLD
Oct 17, 2018

Guys Just a quick review to say thanks for the prompt service in regards to the items I purchased last week. Competitive prices, free prompt delivery and quality products

Brad - Sandgate, NSW
Oct 17, 2018

Greetings to whoever is concerned, just wanted to thank you all for the speedy transaction and delivery, fantastic, and well done, you have won a very satisfied customer

Alistair - Numurkah, VIC
Oct 17, 2018

EXCELLENT SERVICE....Will certainly be dealing with you again....Thanks Richard.

Richard - Beaudesert,
Oct 22, 2018

Hi Snowy's Couldn't find another way to leave feedback via the site or emails sent for the order so am writing an email to say thanks for the great service and speedy delivery of my purchase. The camp chairs arrived in perfect order and were delivered quickly. Just what I was looking for at a great price.

Phil - Albion Park, NSW
Oct 23, 2018

Hi Snowys, Just like to congratulate your service team on their outstanding on-line purchasing facility. Pricing and stock was excellent, ordering and payment was seamless, packaging and delivery were also outstanding! Well done Snowys will definitely use you again.

Peter - Sylvania, NSW
Oct 23, 2018

Thank you The Milenco mirrors arrived today 23/10. Very fast delivery. Your company is quite organised. They appear to fit very well, only time will tell on our next caravan trip. Thanks also for the you tube clip on fitting the mirrors. It made the job very easy.

Craig - Bateau Bay, NSW
Oct 05, 2018

I ordered some poles this week and they arrived yesterday. Thank you for the ease of ordering and your prompt delivery. I appreciate e great service.

Jennifer - Kingaroy, QLD
Oct 15, 2018

Hello, I've just received my small order from you, the second time I've dealt with you and I just wanted to say "thank you".  From accessing your website to placing my order to the goods being received I've received nothing but excellent service and will recommend your company to my family and friends.Well done!

Lesley - Hillarys, WA
Oct 23, 2018

Hi Placed order in Melbourne yesterday at 1.00pm - arrived today at about 3.00pm. Great service and great communication re receipt of order, despatch and delivery. well done

Craig - Moorabbin Airport, VIC
Oct 22, 2018

Hi, Thanks …. My order was delivered today, sitting at my front door when I arrived home tonight. Excellent service and the products were all there as ordered in just over 24 hours.

Dick - Brighton, QLD
Oct 24, 2018

Hello, Great work guys! Fastest delivery ever! Thank you.

Chris - Pascoe Vale South, ACT
Oct 24, 2018

Well done Snowys, placed my order Monday morning and received it Wednesday. Best price and quickest delivery, well packed and exactly as described. How good is that!!!

Kev - Laidley Heights, QLD
Oct 25, 2018

Hi Just a quick note in reply to your Thank You note. No, I should thank you! Fastest ever turn around time for any online purchase I have ever made.  Less than 2 Days??!!!!! Ordered on a Sunday, arrived am Tuesday.

Also: Excellent product now that I have actually got it. Only thought I have - should be possible to buy the convex aero efficient mirror on the standard arm too, not just the long arm. With a 2 metre wide wind up van that is all I needed, but wanted the convex mirrors.

Adrian - Currumbin Waters, QLD
Oct 26, 2018

I wish to congratulate you on your amazing service. I received my parcel the day after ordering when I was expecting it next week. Awesome!! Thank you

Ngaere - Sippy Downs, QLD
Oct 25, 2018

HI guys I would just like to say once again how great your service and products are , I have never had faster service from any company since I have been buy on the internet , and I can tell you for certain that's a long time . Thank You guys .

Merv - Coominya, QLD
Oct 14, 2018

FYI, I’m extremely pleased with my Black Diamond walking poles. They’re great. I’m also impressed by the timely, efficient service & support provided by the Snowys Team. Thank you. Well done.

marcia - Williamstown, VIC
Oct 15, 2018

Hello, I've just received my small order from you, the second time I've dealt with you and I just wanted to say "thank you".  From accessing your website to placing my order to the goods being received I've received nothing but excellent service and will recommend your company to my family and friends.Well done!

Lesley - Hillarys, WA
Oct 19, 2018

Just to let you know the companion shower stand is a beauty and am very happy with the price and 
Quality of the product .Thankyou

Robert - South Morang, VIC
Nov 01, 2018

Chacos arrived this morning.  WOW! What speedy delivery!  The Chacos are excellent again - this is my second pair.  Many thanks.

Bronwyn - Denhams Beach, NSW
Oct 28, 2018

Hi I just wanted to let you know how much I appreciated your absolutely amazing service. I ordered a marquee on Tuesday and it arrived at my door in Murgon on Wednesday, the following day! I must just have had perfect timing for my order and your delivery schedule but it is just incredible that you guys were able to process my order so quickly. I used it on the weekend and it was absolutely perfect for my needs. Thanks for a fantastic service.

Robyn - Murgon, QLD
Sep 26, 2018

Snowys, thank you so much, I have received my Petzl, THAT IS PROMPT - and I am impressed.  Have a great weekend 😊 Kindest Regards

Mareeta - Edge Hill, QLD
Oct 10, 2018

Received my order of 2 x tent pole kit today which has been on back order. Appreciate you keeping me up to date on order. Thanks for great service!

judith - Avondale, QLD
Oct 29, 2018

Hi guys thanks so much for my order it arrived in a ridiculously quick time and I’m super happy with it. Thanks again for the great service!

Nicole - Croydon, VIC
Oct 30, 2018

Hi off to new zealand on saturday so haven't used it all yet but i'm sure they will be fine and btw we will never part company - you guys are fabulous!

Merryn - Cheltenham, VIC
Oct 30, 2018

thank you all who handled my order,it was first class I will tell people the excellent service you provide.

Lewis - Forrestfield, WA
Oct 30, 2018

thank you all who handled my order,it was first class I will tell people the excellent service you provide.

Lewis - Forrestfield, WA
Oct 30, 2018

OMG, Snowy's you are amazing !!! I ordered this swag and pole online at about 10am yesterday morning ( Monday) hoping that it would get here by friday for my son's birthday, and I arrived home from town at about 2pm today and it is sitting here on my verandah !!! So it has travelled from QLD to NSW in about 24hours. Thankyou all so much

Janelle - Nana Glen, NSW
Oct 31, 2018

Hi guys, I just purchased Mitchel Discovery KS Swag. Wanted to mention how impressed I am with your service. Delivery was exceptionally fast and user experience has been fantastic. Easy to follow videos on the features made it an easy choice for purchase, and the videos on set up and pack up have been very useful. Please feel free to use testimony on any social media or website, I will be recommending to anyone looking to buy camping equipment.

Joanna - South Melbourne, VIC
Nov 01, 2018

HI Lisa, I ordered solar panels from you yesterday and they arrived today, I wasn’t expecting them till Friday well done. The guy I spoke to yesterday was very helpful, very impressed with Snowys, I heard about you from a friend at work.

Neil - Bayswater North, VIC
Oct 31, 2018

I would just like to thank you for you prompt service. I ordered my chair and it was here the following day. Fantastic price and fantastic service.

Roslyn - Bellbowrie, QLD
Nov 07, 2018

Just a thumbs up for the ultralight mat and dehydrated food I’ve bought from you this year. Your prices are generally the most competitive and your range and quality of the goods are up there with the best. That will bring me back to you every time as I search for better and lighter gear to improve my experience of bush walks and bike touring. I’m preparing for the big one in Autumn, the Bibbulman Track and maybe a bike ride to get there or most of the way there from SE Queensland.( hmm… not sure about the Nullabor). No doubt I’ll be shopping at Snowy’s again.

Jayn - Greenlands, QLD
Nov 08, 2018

Thank you Snowys team for the fantastic service. My three year old twin grandsons will be comfortable on their new airbeds when they visit at Christmas.

Beverly - Tura Beach, NSW
Nov 08, 2018

Goods ordered Monday night, received Wednesday, excellent customer service, very happy. 
Thank You

Des - Tinana, QLD
Nov 08, 2018

Just wanted to say thanks for the great shopping experience! Never heard of you guys before but found the product I was after at a great price with free shipping - and it arrived less than 24hrs after I’d ordered! Really blown away!

Lauren - Hurstville, NSW
Nov 10, 2018

Your service was great, a good delivery no complaints , We have not had time to use them yet.My wife sends her regards and a big thank you for the check list.A great Company, good follow up Thank You. 

Merv - Collingwood Heights, WA
Oct 31, 2018

Hi. 🌟 🌟 🌟 🌟 🌟 for my beach mat. Ordered Monday evening and delivered to tweed Heads via Fast way couriers at lunch time Wednesday. Good service. I'm yet to try it but looks like it will fit the bill and the price was the cheapest I could find.

Rhonda - Tweed Heads, NSW
Nov 01, 2018

Thank you for my purchase of an ozpig. Such an easy transaction. And delivered free within 2 days. Awesome work Snowys...I’ll be back for sure.

Troy - Cheltenham, VIC
Nov 02, 2018

Very pleased with the stove. Extremely pleased with the service and delivery. A friend of mine recommended your company; l will do the same.

Frank - Blind Bight, VIC
Nov 02, 2018

Thanks guys n gals. Only ordered stuff at the beginning of the week and got it delivered today. Fantastic. I kiw where I am buying my camping stuff from no on. Excellent service.

Brenton - Tolland, NSW
Nov 05, 2018

Hello Snowys, Purchased a Coleman queen sized inflatable bed and pump and can't believe how quickly it arrived. Purchased on Thursday 1 November and received Monday 5 November. A very easy purchase online. Thank you Snowys we are very happy with our purchase.

Greg and Tina - Goulburn, NSW
Nov 07, 2018

Thanks Snowy for a pleasurable shopping experience ordered yesterday parcel arrived today northern NSW wow and postage was free thanks will be sure to tell everyone about your service thanks once again.

Dave - Inverell, NSW
Nov 08, 2018

Hi team! Just wanted to say you’re awesome and I appreciate your fantastic service! Kind Regards, Robina

Robina - Moonee Ponds, VIC
Nov 08, 2018

Hi Marley Your service and delivery on my recent purchase from you was excellent.  I can highly recommend Snowys.

Judy - Camp Mountain, QLD
Nov 08, 2018

Hi there i ordered on tuesday afternoon  some camping food and milk shakes from u guys and OMG!!!!!!!!!
They were delivered  in one and half days , I was gobbed smacked on how fast it was and to top it off , the delivery is FREE"""
JUST WOW!!!!! And to top it off the milk shakes are amazing ,  100% amazing , my son brought a berry milK shake and we compaired ,,,,,, yep yours won!!!!  when i try the meals i will let you know what i think ,,,I`m a person that if i like something i will stick to it and quickly let the word out ,,,,,,, please thank  bob and marley for me  from customer support people whom left me a thank u note,,, 
 very nice , , snowys  keep up the good work and cheap prices !!! THANKING YOU,,,,,,,

Samantha - Mt Warren Park, QLD
Nov 08, 2018

Thankyou to the team for making our shopping experience easy! Our order was processed quickly and we had it in a few days, which is no mean feat when our address is rural!! We had a very positive experience dealing with Snowys online!!

Darryn and Sue - West Wyalong, NSW
Nov 09, 2018

Thank you. Order received, very promptly. Will try to use you again. Thanks for the camping list 😁

Jackie - GlamorganVale, QLD
Nov 12, 2018

Hi I recently shopped online at Snowys. My order arrived well within promised delivery dates, items were correct and in good order. Very easy and pleasant experience, I will definitely shop online again with Snowy's, thanks for the great service and your huge selection of products. Thanks very much

Janet - Leschenault, WA
Nov 13, 2018

Hi, I just received my order.....fantastic service. Thank you.😀😀👍

Denise - Baulkham Hills, NSW
Nov 13, 2018

To Whom It May Concern, A brief note to say I can’t believe I ordered my coffee percolator in the afternoon and it arrived on my doorstep in country NSW the next morning! Will definitely be ordering from you in the future.

Robyn - Wingham, NSW
Nov 13, 2018

Good afternoon, I placed an order yesterday and received it (in outer western Sydney) today. Great job!

Michael - Mount Annan, NSW
Nov 14, 2018

Dear Snowys People, Just wanted to thank you - hiking shoes received this morning, and not only are they perfect, but I'm stunned at the speed and efficiency of your (and Tolls) service. Thank you!

Pam - Blackwall, NSW
Nov 14, 2018

Hi Mick, Just received my order for 3 kids drink bottles.  Very happy with product and prompt service and delivery. Thank you.  Will certainly recommend.

Mandy - Tallwoods Village, NSW
Nov 15, 2018

Thanks Snowys, I have just received my Darche 1400 sleeping bag. This is my second item I have purchased from you ( first one was the Darche 380 Chair ) and I ‘m very impressed with the service, from order acknowledgement, updated emails on my order and then a text from the courier confirming delivery date. I will be buying more from you, Thanks Heaps

Bruce - Narellan Vale, NSW
Nov 16, 2018

Thank you, parcel arrived today.  Xtremely happy as we are heading of at the end of the month for a few days.  Also would like to thank all the team for keeping us informed of the status of our order.

Alice - Minnamurra, NSW
Nov 16, 2018

Hello Bob, We just received a pack of these Primus unbreakable stemless champagne flutes for our caravan travels from Snowys online & Rhonda is very happy as they fit into her arthritic hands very snug. P.S. Delivery was very speedy as we received to North Queensland within 36hrs from order.👍 

Cedric and Rhonda - Beaconsfield, QLD
Nov 19, 2018

Dear Snowys, My Companion Double Burner Cooker arrived today in Perth (2 Days ahead of schedule) and was up and running within 10 minutes. Great product, great price and great service. Thanks once again for your assistance, PS You are putting Perth stores to shame!

Tony - East Victoria Park, WA
Nov 20, 2018

Thankyou very much. Couldn't believe how quickly my parcel arrived. Many thanks 

Camelia - Proserpine, QLD
Nov 20, 2018

I received my parcel this morning. Fantastic service, i cant beleive i received my tables less than 24 hours after i ordered it. Thank you so much, i will definitely purchase from you again.

Marlene - Salisbury East, SA
Nov 20, 2018

Hi I received my goods in a very quick time and everything I ordered turned up  and was what I expected. Very happy with your service I  would recommend you guys to anyone! ThanksSmile

Jo - Lavington, NSW
Nov 20, 2018

Hello guys I found your website is very easy to navigate and thank you for the incredibly quick service.  I placed my order mid morning last Thursday and my parcel arrived mid morning on Monday - fantastic! You can count on me to recommend you to my friends and relatives that camp. Thank you

Colette - Bairnsdale, VIC
Nov 20, 2018

Hi Snowys Team, I placed my order on Saturday, had confirmation first thing Monday and the package arrived this morning (Tuesday). Excellent product, excellent service, couldn’t ask for more. Many thanks

Bob - Warwick, QLD
Nov 21, 2018

Excellent service, price and quick delivery.

Julie - Sandstone Point, QLD
Nov 22, 2018

Hi there although I’ve only been a customer for a short period,I’ve enjoyed the experience, I look forward to building a good retailer/purchaser relationship with your company. Service and deliveries has been great and on the ball. Cheers all Enjoy your Christmas and New year gang 

Evan - Tathra, NSW
Nov 16, 2018

The item arrived by Toll 1600hrs yesterday- thats about 26 hours from order to delivery.. ive never had service like that before.. thank you

Garry - Bongaree, QLD
Nov 17, 2018

I am extremely please with my purchase Goods arrived on time and as per described Would definitely buy from you again in the future

David - Orange, NSW
Nov 21, 2018

Hi there, I ordered a Tent & Gear Solar Proof online and was told to allow 2-5 business days... I received the item less than 24 hours later- amazing service, thanks so much!!

Cindy - North Strathfield, NSW
Nov 21, 2018

Just a quick note of thanks for your amazingly fast delivery - ordered 12.30 pm Tuesday and received 2.30 pm Wednesday! Amazing! Great product and great price too. Thank you from a very happy customer

Beth - Strathdale, VIC
Nov 21, 2018

Thanks guys haven’t had a chance to set up yet as I’m in middle of a move and work. Thanks for your incredible service it’s rare and much appreciated. Prompt delivery and care of product was acceptional. There will be repeat business in future thank you. 

Marc - Queenscliff, QLD
Nov 22, 2018

Thanks for the excellent service - items were delivered about 24 hours after I ordered them, exceeding my expectations.

Katherine - Sydney, NSW
Nov 22, 2018

All good....I constantly spread the word about your storr, great service and prompt delivery. I will be looking at purchasing a new esky and hiking boots in the new year. Have a wonderful Christmas and New Year.

Lea - Narrogin, WA
Nov 22, 2018

Hi Marley I received my delivery this morning around 07.40 hrs. Well what can I say, fast, efficient the product was delivered as advertised.   I have tried it on our Campervan with connections to Anderson plug wired directly to the house batteries (AGM 120 aph X2).  Worked brilliantly. 5 out of 5 stars.

Stevan - Paradise Point, QLD
Nov 23, 2018

Just a quick note of thanks for great service. I received my order within 2 days as promised (QLD). Happy with a great product, and super fast delivery. Again, thank you.

Garry - Tallebudgera, QLD
Nov 29, 2018

Hi, just dropping you a line to let you know that I have recently purchased from your company and was most impressed with the quality and also the extremely fast postage. Well done. Thanks so much.

Jan - arakoon, NSW
Nov 29, 2018

Order was received very quickly. Stuff was ordered on Saturday and received on Tuesday.Happy with product and service. Will definitely be shopping more from the store in the future.

Aji - NSW
Nov 30, 2018

Hi all Received my order so quickly, I wondered if you had read my mind and sent it before it was placed. Seriously, you provide a great service so keep up the good work, thank you.

Robyn - QLD
Nov 27, 2018

Hi Kenneth, I received my order today and couldn’t be happier with the bag and in particular, the excellent service I received from the team at Snowys. I will definitely be shopping with you again and looking forward to recommending you to my friends. Thanks for all your help, the speedy delivery of the bag and for making the whole process an easy and enjoyable experience.

Sandra - Port Macquarie, NSW
Nov 27, 2018

Hi guys. Just received my goods and very impressed with the whole operation from ordering to delivery. Excellent service and I will be highly recommending Snowys to my mates.

Bob - Wollongong, NSW
Nov 27, 2018

Dear Friend, Many thanks for your prompt delivery of my order, it was waiting for me when I got home half an hour ago. It's a Xmas present and I am so pleased with the product.

Carol - Eagleby, QLD
Nov 28, 2018

Well it's here already!  Wow thanks, arrived to country NSW on Weds arvo, purchased 9pm Monday  - bloody awesome!

Greg - Federal, NSW
Nov 28, 2018

Hi Snowys Team, I recently placed an order for two side panels for my Blackwolf 300 tent. Phone service was very helpful and when I placed the order online I paid for express delivery. Delivery took less than 24hrs. I was very impressed as I live in the Illawarra a couple of hours south of Sydney!! This really made the difference as the side panels came in very handy with the wind and rain we had that weekend. Thanks again for your excellent service!

Ben - Kiama Downs, NSW
Dec 01, 2018

My order arrived safe and sound today. I´ll definitely be recommending Snowys to friends and family.

Nicky - Balmain, NSW
Dec 01, 2018

Hi on Wednesday I ordered 2 camelbak drink bottles for my boys for Christmas, I just want to say thank you so much I received them Thursday afternoon I'm in melbourne!! I was so surprised at how quick it was I will be ordering more for you all soon and recommending to others thank you again for your great service 😊

Bec - Pakenham, VIC
Dec 01, 2018

Service is exceptional. Anything to do with camping I wouldn't shop anywhere else. Their product range is great and their service is second to none.

Ken - Toorbul, QLD
Dec 06, 2018

Hi thanks heaps for the quick delivery of my chair. Product is in mint condition. Thanks for the great service.

Diane Fraser - Usher, WA
Dec 08, 2018

Hi Just wanted to say thank you for your speedy and reliable service at a great price. We ordered a product online on Sunday night and it arrived Tuesday morning. Thanks again.

Tamara - Saratoga, NSW
Dec 22, 2018

My parcel of the mobile picnic set has arrived (very quickly I might add) and all in good shape. I WANT TO SAY A VERY BIG THANK YOU FOR YOUR EXCELLENT SERVICE.  Keep up the excellent work and I think we may be doing business with you in future.

Wendy - Kingsley, WA
Dec 22, 2018

Hi all at Snows, Received item today, very fast delivery, excellent product, fits well.

Garry - Port Macquarie, NSW
Dec 22, 2018

Hi Snowys, Received my order in super fast time and am very happy. Many thanks and Merry Xmas.

Peter - North Ward, QLD
Dec 22, 2018

Thanks so much for the chair which we ordered on Thursday and received in Albany WA on the following Tuesday. Such fast delivery and also free. The price was also cheaper than anywhere else. Very happy.

Anne - Bayonet Head, WA
Dec 22, 2018

Thank you for reliable service.  So very happy with my camping stove wind shield.  It arrived on the time projected. Would definitely shop online with you in future. Much appreciated 

Peggy - Gladstone Park, VIC
Dec 22, 2018

I received my Waeco CFX40 today and was amazed with the speed in which I received it. With the weekend included, 4 days to country SA. Sensational fast accurate service. The product when opened was as ordered and in excellent condition. Wrapped in black plastic for security. Well done Lisa. This has given me extra confidence in Snowys as a reputable company and look forward to future dealings. Again, many thanks 

Bill - Gladstone, SA
Dec 22, 2018

Hi, just to let you know that the order arrived yesterday.  Please accept my sincerest compliments at the level of service and efficiency with this order.  The delivery time coupled with the presentation and quality of the product is excellent.  Please pass on my seasonal good will to all involved and thank you again.

Adrian - Mascot, NSW
Dec 22, 2018

Thank you, for the prompt delivery, my leader of the opposition will be over the moon, she could not find them in Victoria. Browny point's for me, merry Christmas 

Alex - Wyndham Vale, VIC
Dec 22, 2018

We previously ordered the below camp chairs & they arrived in Albany very quickly to our surprise. The service is always excellent at Snowys & would definitely recommend. The chairs are wonderful & comfortable.  Do love the wine holder.  They are very sturdy & well made. Would thoroughly recommend this product. Cheers again!

Laurie - McKail, WA
Dec 22, 2018

Just a quick note. Ordered a tent at 8am on Monday morning (best price by far on any other supplier) and it arrived at our front door 1200 kms away at 12pm the next day! Fantastic service.

Fiona - Bonny Hills, NSW
Dec 22, 2018

Hi Guys ordered my Maxi Companion evaporative cooler yesterday and it arrived the next morning so excited ill be the coolest person camping at Rainbow Beach Inskip for Christmas thanks for the great service.

Dani - Southport, QLD
Dec 22, 2018

I just wanted to congratulate you on your excellent customer service!!! I am super impressed. I placed my order Tuesday night and it arrive today (Thursday)! Thank you for your hard work!

Hue - Blacktown, NSW
Dec 22, 2018

Everything I purchased has been great and I get your newsletter I tell Rays and army disposal managers that got nothing on you

Richard - Murrumbeena, VIC
Dec 22, 2018

To all your staff. Thank you a speedy delivery. I wish each and everyone of you a merry Christmas. And a bright and full year in 2019. Thank you from a very happy customer 

Carol - Proserpine, QLD
Dec 22, 2018

Thankyou Snowys for fast delivery of camping chairs. Great product and really great price! 

Margaret - Tura Beach, NSW
Dec 22, 2018

The team at Snowys, Just a quick note to say how impressed we are with the easy shopping and quick delivery of our order especially so close to Christmas.

Heather - Truro, SA
Dec 22, 2018

I would like to thank you very much for the quick service   I received my stools about 2.30pm today. Very happy with everything. Thank you

Kathryn - Old Bar, NSW
Dec 22, 2018

Thanks for the great service and price. Ordered on Wednesday and arrived first thing this morning.

Bernie - Murrumbeena, VIC
Dec 22, 2018

Hello to the customer support team, My replacement melamine mug just arrived in perfect condition and with the speediest service on the face of the earth - thank you so much! My husband has suggested that we put the original cracked mug on the kitchen windowsill to remind ourselves every day of your wonderful service.....I’m seriously considering this. This is how to impress your customers. Thanks again, Jan (and Bob)

Jan - Taree, NSW
Dec 22, 2018

Just letting you know we received our hat and we are very happy with it and your service. We have placed an order for more hats.

Ruth - Barrum Heads, QLD
Dec 22, 2018

Would just like to say I have used Snowys twice now and have been extremely pleased with products, service and fast delivery which was free. I will continue to use Snowys for all our caravan needs.

Marg - Bowenfels, NSW
Dec 22, 2018

Being a luddite, I couldn’t work out how to post a Google review, but I wanted to commend your website layout, info (including the excellent Q&As), delivery and comms. Possibly the cleanest, clearest, online purchasing I’ve experienced. Nice work!

Ian - Marrickville, NSW
Dec 22, 2018

I made my order just before midnight Wednesday and my order was delivered by Friday. I was so surprised given it is the Silly Season. Thankyou. I am very grateful.

Clare - Redcliffe, QLD
Dec 22, 2018

Hi, we have not used our evaporative cooler as yet but I am extremely happy and impressed with the service we received from placing the order to sorting charging and battery replacement.

Keith - Busselton, WA
Dec 23, 2018

Thank you for the speedy delivery of my Zempirre, Mantis Table which arrived today. Very happy, thank you. Personalizing the thank you card is a lovely idea, keep up the good work. Wishing you good health and happy times in 2019.

Julie - Margate, TAS
Dec 23, 2018

Thank you for the quick and efficient service I received for my recent order. I appreciated being kept informed of the progress of the out of stock items and didn’t expect to receive them so soon. I would happily recommend Snowys to family and friends. 

Faye - Kennington, VIC
Dec 23, 2018

I came across Snowys while researching some decent quality unbreakable drinkware. Previously I was unaware of their existence, but their prices on some items were very attractive, and on their website, I found things I didn’t even know existed and had not seen elsewhere. Consequently, I placed an order in the early afternoon and was totally surprised to see it delivered on the following morning. The items were of high quality, as advertised and in good condition when I opened the package. You can’t ask for much more than that, particularly during the week before Christmas.

Warber - Riverhills, QLD
Dec 23, 2018

Cannot believe it - it is here - and not delivered by carrier pigeon either!   Well done to you!  Thank you very much.

Mary - Dalmeny, NSW
Dec 23, 2018

I would just like to say a very special thank you to your company for your excellent service. Our Colemans tent came at a great price and arrived in record time... and we were kept informed of the tracking of our delivery at all times. Your delivery agents Toll delivered exactly as we requested, to our back door! We will definitely buy from your company again when the need arises. Happy Christmas and I hope that 2019 is a fantastic year for you!

Sue - Wingello, NSW
Dec 23, 2018

Delivery in less than 24 hours at this time of year is impressive. Thanks for your service. I will be back. 

Jonathan - Sydney, NSW
Dec 23, 2018

Thank you so much, I’m so impressed with my order, the gasmate voyager bbq, it was delivered in 5 days and I wasn’t expecting it til after Xmas, this was a Xmas present to myself, and I’m so happy I can use it Xmas day, thank you.

Colleen - Trinity Beah, QLD
Dec 23, 2018

I have only just learned of Snowys.  I placed an order just a couple of days ago, and it arrived today -- very quick delivery.  I bought this item from Snowys after doing a Google search for the particular item.  The price from Snowys was less than the purported "special discount price" that was offered from the advertisement I had seen elsewhere.  I've done a quick look at what things are available from Snowys, and I'm certain that I'll be a repeat customer. Thanks for the good prices, quality merchandise, and quick delivery.

Stephen - Maroubra, NSW
Dec 23, 2018

We recently purchased a 25lt Ice Kool ice box through Snowys after having an unpleasant experience at a large boating camping & fishing retailer with rude staff who were unwilling to offer an appropriate level of customer service to us. The price was very competitive, the ordering process was easy, free delivery was offered and the item turned up promptly and well packed – in all a fabulous experience and we will definitely use Snowys again (and recommend to all our friends & family) Well done Snowys!! Merry Christmas to all your staff.

Denise - Virginia, QLD
Dec 23, 2018

I'm delighted with my new Helion 60 litre Deuter pack - ordered only a few days ago and delivered to my back door today. Unpacked it and it's everything I hoped for. Fantastic service and great price so, thank you, thank you, thank you!

Jon - Timboon West, VIC
Dec 23, 2018

Order received this morning. Couldn’t believe how quickly it arrived! Excellent service.

Ros - Kooringal, NSW
Dec 23, 2018

Wow!!! we are most impressed by the speed at which our order arrived, especially at this time of the year.  Congratulations....and many thanks

Valerie - Scarborough, QLD
Dec 23, 2018

Just a short note to thank you for your amazingly quick delivery of my order. Happy Christmas 🎄 

Marianne - Middle Park, VIC
Dec 23, 2018

Just to let you know that the order has arrived on time and as described. I’m very happy with the service, the boots and the price and shall sing your praises.

Nick - Mornington, VIC
Dec 23, 2018

Hi, a quick note to say THANK YOU!  My order arrived within two days. Couldn’t be happier with the price, product and the service. Highly recommend.

Karen - Rochedale South, QLD
Dec 23, 2018

Thanks for your terrific service. Most impressive. My dog Cilla loves her new fold up camping bed and cover.

Lorraine - Coombabah, QLD
Dec 23, 2018

Just wanted to say what friendly customer service you have at Snowys. Phoned to make sure would receive before Christmas and staff helpful with my concerns. Fantastic super fast delivery to Central Coast NSW. Was pleasantly surprised at how quick delivery was from QLD. Was a little concerned wouldn’t arrive for my son’s Christmas present Swiss army knife but no worries thanks too you. Great price and free delivery to house.

Bill - Hamlyn Terrace, NSW
Dec 24, 2018

Hi Guys What a great surprise to receive my order today Monday 24th after only ordering on Friday 21st allowing for a weekend between
Free delivery was a bonus, will be ordering again when a new replacement is required Thank you

Frances - Port Macquarie, NSW
Dec 26, 2018

Great service great products prompt delivery!!!! Thankyou snowys!!!!!

Sharee - Bli Bli, QLD
Dec 24, 2018

Thank you for a trouble free and efficient shopping experience.Was very surprised when my order arrived today (christmas eve) after only ordering it a couple of days ago.Would recommend online shopping with Snowys no worries.Thanks

Glenda - SADLIERS CROSSING, VIC
Dec 25, 2018

The service I received was splendid. Good website and follow up of order which arrived promptly. All the best to all involved in providing the service.

Catherine - Yarralumla, ACT
Dec 26, 2018

Hi there, It was a present for Xmas and they were rapped with the backpack, thank you again for great customer service and quick dispatch of the backpack, will shop here again in the future.

Ralph - Miners Rest, VIC
Dec 27, 2018

Hi Kenneth, Last Friday I bought an Oz Trail Deluxe Gazebo replacement cover on-line. The website was simple to navigate, the product details were clearly set out & the checkout was a breeze. Within a couple of hours I received notification that the order had been despatched & it was delivered in excellent condition, early on Monday. Thank you for the amazing customer service.

Lesley - Mango Hill, QLD
Jan 02, 2019

Hi Guys, Ordered an eco billy late on the afternoon of Wednesday 19th December,2018 and was astonished to have it delivered to go under the Christmas tree early on the morning of Friday 21st.Congratulations on the fantastic service.

Bob - South West Rocks, NSW
Jan 02, 2019

Hi, I just wanted to say how impressed I am by the speed of your service - we only ordered our new tent on New Years Eve, and it's here already! Very impressive stuff considering your prices were the lowest we could find as well. Thank you!

Nick - Haberfield, NSW
Jan 03, 2019

Thank you for the ease of service, competitive price and prompt delivery am very impressed.

Mark - Lake Munmorah, NSW
Jan 04, 2019

Hi Everyone at Snowys.I want to tell you how wonderful your products,pricing and service is.I ordered a table and bench seats online yesterday 3/1/19. confirmation was recieved via email one hour later advising goods would be delivered tuesday8/1/19/.  Well what a surprise .delivery today fri  4/1/19.it doesnt get any better than this.Product was as advertised and excellent for my annex..Keep it up Snowys,you are the best..Thank You.

Col - Yarraman, QLD
Jan 07, 2019

Wow, thanks for the great camping stool - your delivery was amazingly fast. I wish everyone's customer service was as good as yours.

Kay - Palm Beach, QLD
Jan 18, 2019

I would like to thankyou for your fantastic service. I made an order just before Christmas and was concerned that the item might not arrive in time. It arrived earlier than expected and was a great price as well.Thankyou  again.

Pam - Alexander Heights, WA
Jan 18, 2019

Thank you for such a prompt delivery of my order which is just what I wanted.
Extremely pleased all round. P.S. Will recommend you highly.

Dianne - Scone, NSW
Dec 28, 2018

Hello Just wanted to say thank you for the hassle free online shopping experience I had at Snowys and also the prompt shipping of my items during the crazy Christmas period.I was unsure as to what to buy my son for Christmas and decided on an oztrail gazebo for him thinking it might not come in time for Christmas as I had placed my order quite late and that couriers would be run off their feet with meeting delivery deadlines. Happy to say It arrived within a couple of days of ordering and my son was thrilled with his present.Thank you Snowys for excellent customer service and competitive prices.

Diane - Bulleen, VIC
Dec 28, 2018

I would just like to thank you for your excellent service I placed an order on Boxing Day and it was delivered today 28 Dec I live in regional NSW Once again thank you 

Judy - Alstonville, NSW
Dec 31, 2018

 just like to say thanks very much for your great service and lighting speed postage to me in Boyup Brook WA, I’ll be in contact for other camping nik naks soon.All the best for 2019

Mark - Boyup Brook, WA
Jan 01, 2019

Dear Snowys Team,Thank you very much for the prompt service and speedy delivery. Items are all in good conditions. Keep up the excellent customer service.  From a happy customer

Barbara - Bow Bowing, NSW
Jan 03, 2019

Wow, what can I say? I ordered 3 products on New Years Day, which is a public holiday. My delivery arrived 2 days later on the 3rd. That is the quickest delivery I have ever had. All products were as expected and described. My family is so appreciative and no doubt we will use them until we need new ones. I will definitely be shopping at snowys again. Awesome service. 

Damien - Bateau Bay, NSW
Jan 03, 2019

Thanks so much for your exceptionally prompt service at such a busy time of the year.

Don - Tamworth, NSW
Jan 01, 2019

Good morning Snowys, Just a little note to thank you. My sons present has arrived all safe and sound and all along the journey I have been kept up to date with just everything.  I do thank you very much and congratulate the team for a fabulous service.  I did not know about Snowys but I do now!

Pauline - Malvern, VIC
Jan 04, 2019

Excellent service, would recommend Snowys. Ordered, it arrived in 2 days. Thank you very much. 

Gaylene - Dalby, QLD
Jan 05, 2019

Hi , purchased a joolca hot water unit from you. was purchased at the last minute as a christmas present. extremely happy with the unit and with your professional service which was hassle free and extremely quick service. i highly recommended your business  and would not hesitate to use your services again Happy new year

Grant - Park Orchards, VIC
Jan 05, 2019

Thankyou for your great sevice my item arrived earlier than i expected considering the public holidays well done to all.when i buy camping gear again i will go to your store first

Raymond - Nicholson, VIC
Jan 06, 2019

Hi Snowys crew, Just wanna say a massive thank you for five star service! I ordered a Burke & Wills sway for my son, for a last minute trip over the New Years break, & it arrived in great time!! Even with two public holidays over the delivery period! Great work guys 😁👍

Fiona - Seville East, VIC
Jan 08, 2019

Fridge stand, service and delivery were nothing short of sensational. Too easy!!!Thanks heaps

John - Urraween, QLD
Jan 08, 2019

Thank you so much.  Yesterday morning 7th I ordered towing mirrors and this morning 8th they arrived in country Victoria. Thanks so much for such great service

Sandra - Benalla, VIC
Jan 08, 2019

Thanks Your sevice is fantastic Could not ask for any better Cheers 

Tom -
Jan 08, 2019

Hi, 4 person instant up tent arrived yesterday,super quick delivery, already had it up and down really easy setup and pull down and surprise surprise it fitted back in the bag no worries lol, couldn't be happier with purchase and promt service from SNOWYS and will check out your shop first for any future purchases all the best for the new year   5 stars 

Neil - tumut , NSW
Jan 08, 2019

Thankyou so much for your speedy delivery. Shoes fit perfectly. I’m a new woman!

Rhym - Maldon, VIC
Jan 08, 2019

Hi, Just wanted to say thank you for my purchase. From ordering to contact via customer service and super-fast delivery my purchase arrived with no issues! Will definitely be a return customer!

Krista - kingaroy, QLD
Jan 09, 2019

Hi Snowys The camping gas stove has arrived speedily and in perfect condition!Recipient was very pleased Excellent customer service Thanks

Jen - Sunshine, VIC
Jan 09, 2019

Hi guys. Im just writing to you to thankyou so much for unbelievable service. I've purchased 2 things online from you guys and live on the mid north coast of nsw. 1 item I only ordered yesterday and was delivered by courier to me today. The other was just a few days as well. That is just such awesome service. I know exactly where im going to do all my camp shopping if i ever need anything else. I hope that you have a wonderful day and once again,  thankyou. Your prompt and efficient service is so much appreciated. Yours sincerely

Amanda - Wingham, NSW
Jan 10, 2019

Just wanted to say thank you for the speedy service! Ordered a drink bottle for my daughter and cannot believe how fast the turnaround was! Drink bottle is perfect and fabulous service- thank you!

Lisa - Surrey Hills, VIC
Jan 11, 2019

Hi guys I bought 4 beach chairs from you ,the chairs are great and your service was 5 star.

Wayne - sydney,
Jan 12, 2019

Hi Nate, The picnic set has arrived! It awesome and arrived so quickly. Has everything we need and fantastic quality at such a great price. 
Thank you will definitely be shopping more with you guys! Regards,

Janine - Hemmant, QLD
Jan 12, 2019

Hi there i received my order yesterday and just thought i would contact you to say thanks for the outstanding service and wicked fast postage and it was a pleasure doing business with you thanks

Brad - Goonellabah, NSW
Jan 12, 2019

A big thanks for the quick service you just provided to me Ordered a Milenco set of towing mirrors on midday Wednesday for delivery to a regional town location and was fitting them to my car by Thursday lunchtime Quickest online delivery I have experienced the fitting video you provide was easy to follow Great product and great service Thank you

John - East Ballina, NSW
Jan 13, 2019

Thanks guys.Really impressed with the service. Order arrived Friday. We love the tent - put it up on Saturday- and your online instructional video was really helpful.We’ll put it to the true test over at Straddie in two weeks.Thanks again.

Shayne - Glenore Grove, QLD
Jan 14, 2019

Hi Snowys Just wanted to say thank you for the great prompt service. We bought the Coleman Instant Up 8 man tent and spent four nights in it over Christmas. We have two children and there was plenty of room for all of us and all of our gear. The tent doesn’t have a divider which I thought it might to separate rooms but all the same, it was great and easy to set up and pack down. Looking forward to many more camping trips in it. Thank you again.

Tiffany - Kinross, WA
Jan 15, 2019

Hi There, Thanks for your review note.I'm very satisfied with the service at Snowy's. This is my first order from you and I'm extremely happy with the service. Product as described, arrived extremely quick and love the fact that shipping is free. Your website is very user friendly - quick and easy to use. Thanks Snowy's for a great online shopping experience! I'll be sure to use again recommend you

Natalie -
Jan 15, 2019

Good afternoon I just want to say thank you for the fast delivery I received, phone your office to see if had in stock on hand you did placed order Thursday night and delivered the following Tuesday .Thank you for the quick service 

phil - Hornsby, NSW
Jan 15, 2019

Just purchased a fridge stand for my Waeco.Ordered on line on Saturday 12 Jan and it arrived today. Was the item I wanted at a great price and delivered very promptly.Thanks for your efforts Regards

David - Lake Albert, NSW
Jan 15, 2019

Thank you so quick,amazing.,Love my stove,just used it .Snowy are great excellent service.

Margaret - Burrum Heads, QLD
Jan 16, 2019

Hi I got my chair yesterday. I love it.  Fantastic service and quick delivery.  I’ll buy from you guys again. Keep up the good work!

Julie - Baranduda, VIC
Jan 16, 2019

Well I have to give you 6 stars for service. If you compare the time line from me ordering it on Monday morning online in Far North Queensland to it arriving at my door yesterday afternoon correct  product then I will be recommending to all and sundry that for outdoor equipment you are the best for all camping and hiking gear. Definitely beat the 6-9 days.Keep up the good work

Norman - Woree , QLD
Jan 16, 2019

Thanks for the quick delivery and quality product. Would definitely recommend you guys. 

Jason - Adelong, NSW
Jan 16, 2019

My order for the cooler bag arrived today all the way to Point Lonsdale Victoria. Brilliant! Perfect for my needs and such fast delivery. Amazing! Thank you!

Mary - Point Lonsdale, VIC
Jan 16, 2019

Hello,My package arrived today!Only 24 hours after I ordered, this is amazing! Also loved the note inside - you guys re doing an amazing Job Thank you 

Bel - Runaway Bay, QLD
Jan 15, 2019

Hi Kirsty Thank you so much! It arrived today! I have always been so impressed by how fast I get my orders from you guys! And the service I receive is always impeccable! Fast response to emails and ordering online is so easy!Thank you again!

Brooke - Kirwan, QLD
Jan 18, 2019

To all at Snowys. Many thanks for the prompt delivery of my new 12volt fan. Absolutely first class service! Will be recommending you guys & gals to all and sundry. Thank you. 

Barry - Owanyilla, QLD
Jan 21, 2019

Thanks for the great online shopping service We will definitely be shopping from you guys again Cheers 

Lawrence - Pacific Pines, QLD
Jan 21, 2019

Hi James CST Just letting you know that I and my bowling friends love your Chill towel. Perfect for our hot weather, and delivery to my door the next day!Fantastic service!

Carole - Glen Waverley,
Jan 22, 2019

This is the third or fourth time we have purchased from you, and have been very happy each time. Pricing is good, quality has been good, and delivery/shipping has also been good. Last shipment was ordered on the Thursday, and it arrived on Monday. Have nothing but praise for your professionalism and attention to customer needs. Keep up the good work.

Allan - Wombarra, NSW
Jan 22, 2019

I recently purchased a Black Diamond Storm headlamp. I ordered it on Sat 19 Jan 2019. Amazingly, it arrived Monday 21 Jan 2019 by  free postage. Can’t beat that service. Thankyou

Greg - Wooloowin, QLD
Jan 22, 2019

Thanks Snow’s team the 2 parcels arrived this morning bloody hell ya quick with delivery’s you’d should be proud of your team effort. A happy customer cheers

Neil - Calavos, QLD
Jan 22, 2019

Hi guys I ordered a Ledlenser head lam yesterday.  It arrived today. Great price for this item and delivery was super quick.Thanks!

Dan - Kambah, ACT
Jan 22, 2019

Well done all, talk about fast delivery!!! It is unheard of to get something delivered down here the day after it’s ordered, I’m stoked!!  👍🏼Super happy, will definitely purchase from Snowys again!!

Kylie - Yalyalup , WA
Jan 22, 2019

I placed this order at around 1.00pm yesterday 21st Jan 2019, and expected delivery towards the end of the week or early next week!!Imagine my amazement when the TOLL delivery van pulled up at my door at about 12.30 today. (Just short of 24 hours later).This is amazing service and you get my vote any day!!!!!Thanks again.

Ronald - Moruya, NSW
Jan 22, 2019

Wow!Awesome service. Delivered in under 24 hours to Canberra.Thank you very much 

Tony - Phillip , ACT
Jan 22, 2019

Fantastically fast delivery and the perfect item really happy. I need more camping items so i will look on your site for the things i need

Greg - QLD
Jan 22, 2019

Thanks Snowys for the prompt delivery of goods ordered only a few days earlier  which were very well packed and exactly what we wanted.

Max - Highland Park, QLD
Jan 22, 2019

Hi Guys Sending this to say thank you for all your help and exceptional service. I have received my replacement light and you will be happy to know it arrived safe and sound. I showed the light to some friends and they were very impressed and I am about to order another one for a work mate. Once again thank you very much.Cheers

Len - Wangaratta, VIC
Jan 23, 2019

Hi, Very happy with my recent online purchase. Great quality products for a really great price, delivered the next day to my door. Love shopping with Snowys!Thanks heaps

Sonia - Burpengary, QLD
Jan 23, 2019

Hey Snowy's team Our instant up tent arrived in almost instant time . As usual ,it's a pleasure dealing with you . Friendly communication, amazing service , prompt delivery -how awesome is that . Thanks again Cheers 

Brian - Yarrawarrah, NSW
Jan 24, 2019

Your service is exceptional, I ordered Sunday afternoon, and my goods were delivered to my door in NSW by 10am on Tuesday. It is really nice to do business with reliable people. My items were exactly as described on your website and in perfect condition.

Julia - Erskine Park, NSW
Jan 25, 2019

 Sending this email to say thanks for the prompt delivery of my camping gear. Everything arrived in excellent condition & a day 
earlier than expected.I have not erected the tent yet but im sure to be impressed with the quality. Thanks again for everything & I look forward to ordering more great products.

Craig - Seymour, VIC
Jan 25, 2019

Thank you Snowys. Ordered a Roman PWRGRID 20 W on Wednesday 23/01/19 and delivered to our door on Friday morning 25/01/19. 
A pleasure to shop with you. Honesty and integrity wins all the time. Kind regards,

Don - Rochester, VIC
Jan 25, 2019

Just a quick note to compliment your service member Brock.I came in last Saturday looking for a hiking rucksack for a trip to Spain in Sept. Brock was so incredibly helpful and spent a lot of time fitting me with different packs and realistically discussing options which helped my decision making. No question was silly and his information was invaluable including his help with walking poles too. The ladies model of Deuter needed to be ordered in which only took a couple of days and when I came in today to collect Brock remembered my name and needs even though he was in a different area. Many thanks to Lisa also who served me on the day but give full credit to Brock for his initial help which sealed the sale. I really appreciate the service and smiles I received from your staff who made this a pleasurable purchase. I need further bits and pieces in the future for this trip and won’t even bother going anywhere else. In this day and age of much criticism Im more than happy to pass on compliments for good assistance and service. Thank you Snowys … and Brock.

Jo - Keswick, SA
Jan 25, 2019

Hello Nick and the Snowy’s Team,Thank you very much for your great assistance with a problem on a Coleman tent.You made it very easy and very fast and efficient.Great Service and importantly in Online stuff, Outstanding Support.cheers

Clark - Macquarie Park, NSW
Jan 29, 2019

Dear happy Snowys team,.Thank  you for your quick, professional, pleasant service. It was a delight to do business with you!
I appreciated the little personal note in the parcel. Should be more of it, keep up the good work!Yours in appreciation, kind regards

Bev - Toronto, NSW
Jan 31, 2019

Wow, 1 day delivery! Thank you so much guys.  I needed the Platypus bottle for a weekend trip and wasn't sure it would make it. Once again, Snowys is the cheapest and the best service! Cheers,

Adam - Carlton North, VIC
Jan 31, 2019

Dear snowys, Wow your delivery time is amazing, did not expect my water bottle to literally come the next day, brought a few bottles from you guys and it’s always good quality, thanks for the excellent delivery and great products, will buy again and recommend to people 

David - Chippendale, NSW
Jan 30, 2019

Hey team, Just a quick note to say thank you for a prompt and seamless delivery. I placed an order for a couple of beach chairs on Sunday with fingers crossed it would arrive in time for my husband’s birthday tomorrow. My order was processed straight away and I received my parcel today. It was easy to track my order and free freight was a bonus. Great job! Thanks again :)

Caitlin - Keilor Park, VIC
Jan 31, 2019

thank you yet again Snowy’s for the wonderful service! I buy a bit from you nowadays and recommend you to all my bushwalking friends as your prices and service are best in Australia!

beatrice - brisbane, QLD
Jan 31, 2019

Dear Bob and staff, I recently made a purchase and the parcel was delivered the next day to Medowie NSW thanks for the fantastic effort. The electrolytes I purchased are to be used by the local Rural Fire Brigade. Thanks again

Ross - Broadbeach, QLD
Jan 31, 2019

Hi Snowys team...I’ve ordered a few things from you guys over the years, and I just ordered a camelbak 3L and also a camelbak drink bottle from you a few days ago, I received my order quick as, as usual!! Thank you so much for being a great company...I think snowys is the only company I can order stuff online and not have to worry about if it will turn up or not! Cheers :).I’m so happy, I’ve just ordered an Engel fridge from you guys...I live in the blue mountains in nsw and I could have bought an Engel from the local BCF store about 15 minutes away...but I wanted to stick with your company because you’re 5 stars in my opinion!! Once again...thank you .

Wayne - Mount Riverview, NSW
Jan 31, 2019

Hi all at Snowys Once again you’ve gone above and beyond. I got the drink bottles I wanted at an excellent price and delivered to my door less than 24 hours after I ordered them! Outstanding service, communication and value again! Thanks for everything.

Kym - Dulwich, SA
Jan 31, 2019

Dear Snowys We have just purchased the Sea to Summit 65L duffle bag from you online. I would just like to say from the moment I pressed the buy button on the site I have been most pleased. Your business is a pleasure to purchase from, communication from the very start is excellent, delivery was super prompt and the item is top quality. I cannot recommend your business highly enough, and I will purchase from you again without hesitation. Please feel free to post this email on your page if you wish and thank you for your great service.

Sean - NSW
Jan 29, 2019

Hi Snowy’s Team, Thank you for the great service as usual, My wife didn’t think the packing cubes were needed, until Nat saw mine hahaha So I had to order more which arrived in quick time.Cheers

Craig - Port Macquarie,
Jan 31, 2019

Hi thank you, our Merlots new bed has arrived and the new replacement cover in now on his old bed So when his friend Rocky comes to visit Merlot there will be no jealousy when Rocky has a sleep on Merlots bed 😂 These beds are perfect when travelling in our van the old bed is now 4 1/2 years old and well used Dailey It has now just starting to fall apart underneath but the frame is still perfect. Thank you for a very quick delivery it has been a pleasure to buy from you Kind regards Merlot (9yr old Border Collie and his best mate 11 yr old Australian Shepherd who visits several times a week )

Margaret, John and Merlot - Arcadia Vale, NSW
Feb 05, 2019

It's a absolute ripper. Love my companion maxi cooler. I'm really impressed with Snowys, I've got my brother buying there now. Best outdoor & camping store aground.

Kyle - Nathalia, VIC
Feb 02, 2019

Dear Richard and all at Snowys, Many thanks for your prompt delivery and for organizing a change in the colour of one of the Wolf camping chairs. We are very happy with the Wolf chairs and look forward to using them on our next fishing trip. All good.Many thanks once again.

Doreen - Strathfieldsaye, VIC
Feb 03, 2019

Thank you Snowys for wonderful service. Our order arrived promptly, well wrapped and exactly what we expected.Our daughter in Brisbane recommended your site and we will be pleased to recommend you to our friends.

Sheryl - Sunshine Bay, NSW
Feb 05, 2019

Hi Just to let you know that I am thrilled with my purchase. Ordered it on Sunday it was here Tuesday super fast.Thanks will shop with you again Many Thanks again

Andrew - Maroon, QLD
Feb 06, 2019

Received my package and the whole procedure was seemless. Thanks so much.

Peter - Kanahooka, NSW
Feb 08, 2019

Out-freaking-standing service guys !Thank you. 

Don - Wilsons Creek, NSW
Feb 07, 2019

I would like to compliment your store on the great service and quick delivery of my Oztrail gazebo. It arrived in immaculate condition. Thank you again for the quick service.

Elizabeth - Evatt, ACT
Feb 08, 2019

Just letting you know how happy we are with the speed that our order was delivered we ordered a gazebo on Monday afternoon and it arrived at crescent Head at 9am on Tuesday many thanks 

Glenn - Crescent Head, NSW
Feb 08, 2019

Hey guys I can honestly say your site is the best e-commerce experience I have had in Australia. We were in between different tents and ended up going more expensive because your video reviews made it look so good. Everything from the listing, the mobile site, the fast shipping and the cute signed notice on the package from the packaging team on arrival was excellent. Thank you so much and keep up the good work. 

Tom - QLD
Feb 12, 2019

good Morning Thank you for our recent delivery.As in past dealings with Snowy's your service was excellent. We really appreciate your prompt response to our orders.Thanks

Sue - Eagle Vale, NSW
Feb 11, 2019

Just a note to say thanks so much for the quick service in ensuring my first order with Snowys arrived so quickly. Will definitely be a return customer for any further camping needs.

Kay - Brisbane , QLD
Feb 13, 2019

Morning Bob Oh So Happy Wow, ordered my hydration vest on-line yesterday after a very helpful phone call to your shop and I have just taken delivery of my vest this morning. Can’t wait to sneak out of the office and try it on.

Linda - Cowra, NSW
Feb 13, 2019

I would like to take the time to send you this email in regards to the service that was shown to me when l purchased an Engel mt45 fridge bag. Plus the speedy delivery time as advertised, l would have no hesitation in purchasing from you in the future or telling friend to look you up on line.

Tom - St.Albans, VIC
Feb 12, 2019

I have been purchasing camping and other gear from Snowys for many years but this was the first time I have bought on-line. The price was lower than any competitors and the item was delivered to my front door within 3 days. Excellent service thank you.

Roger - Currency Creek, SA
Feb 13, 2019

On its way? It's already arrived! You guys have surprised me, even ordering online from Newcastle hasn't arrived as quickly. I've had a great experience shopping with you guys and that info will be shared. Thanks for your efforts and keep it up 

Laurence - Nelson Bay, NSW
Feb 14, 2019

Hey guys , Just a quick note to say how incredibly impressed I was with your next day delivery. The Black Diamond headlamp is fantastic and your service is great.Thanks again

Brandon - Park Orchards, VIC
Feb 14, 2019

Dear Snowys, Thank you so much for sending my order  just in time for me to give it to my husband this morning as a Valentine’s Day present! Will recommend your site to all my friends! Great work!

Marisa - Nerang, QLD
Feb 14, 2019

I would just like to thank the team at Snowys for excellent service and professionalism. It was, in my opinion, a seamless transaction, with exceptionally fast delivery. Your Wrap & Pack team did a sensational job, thank you all.

Tony - Ballina, NSW
Feb 15, 2019

Hi , I just wanted to let you know my expectations were exceeded when we recieved our order the next day! Just ordered normal delivery and to our surprise our purchases arrived 24 hours later . This is our second purchase from Snowy’s and we are very happy with your prompt service, professional advice and great prices. Many Thanks 

Lutz - Warana,
Feb 17, 2019

Hi Snowys staff, the double burner work perfect, delivery on time and packaging great too.Thank you all 

Victor - Chester Hill, NSW
Feb 17, 2019

Dear Snowys team.I recently purchased the above item online. Was a great customer experience overall. Delivery was very fast and everything was handled extremely well. I received updates on order status and delivery in a timely manner. Quality of the product was as expected. Great effort by your team. Very much appreciated. Keep up the good work!

Johann - Valentine, NSW
Feb 19, 2019

Hi Just wanted to say that I had a great experience buying from Snowys and it will definitely be the first place I look if I’m chasing anything else. Shipping was super fast too!

Courtney - Alexandra Hills, QLD
Feb 19, 2019

Highly recommend this awesome company, easy to deal with and customer minded. I purchased a camp pantry online and upon arrival discovered the freight company had damaged the goods. I called immediately and emailed through the details and photos and within a couple of hours a replacement was on its way. Thank you heaps!! I will be buying from you in the future.

Viv - MANUNDA, QLD
Feb 19, 2019

Hi, Just wanted to say thank you for the exceptional service we have just received. I ordered a jumping jack legionnaires hat last Friday afternoon and can’t believe that it was delivered today. Fabulous service, excellent price that can’t be beaten and a terrific company to deal with. Thanks

Kris - Boyne Island, QLD
Feb 19, 2019

Hi guys, Last week I purchased an Oztent Mozzie Dome 1 from you and I was really impressed by your quick delivery as it turned up 2 days after ordering. This week I bought the fly for it and it arrived the very next day! Great work guys in providing excellent service, I wish your company all the success that it clearly deserves.

Mat - QLD
Feb 19, 2019

I ordered and today received our Oztrail 3mx3m canopy for gazebo. It was a stress free experience, efficient and something I would do again and recommend to others.Thanks again

Mick - BALLAJURA, WA
Feb 20, 2019

Hi Guys, Just a quick thank you to an organisation that gets it right. Ordered goods on the 18th and they were at my door today (20th). Website was easy to use which is always a bonus. Keep up the good work.

Lindsay - Freshwater, NSW
Feb 20, 2019

Good Afternoon,Thank you for your great service. Your staff who assisted with my order were very helpful. Will be using your services again.

Eddie - Morwell, VIC
Feb 20, 2019

Hi Snowys staff,I have just received my order and wish to leave feedback.I ordered these items last Friday and received them yesterday (Tuesday)I cannot praise Snowys enough for the efficiency in getting items to their customers.I highly recommend Snowys to anyone and everyone that I talk to as the service and pleasant communication is second to none.I look forward to ordering many more items from Snowys in the future.WELL DONE SNOWYS……..:)regards,(very satified customer)

Jan - Grenfell, NSW
Feb 21, 2019

Thanks Snowy staff, order yesterday before lunch and we had the goods delivered this morning to Coffs Harbour. Great service and quality products, thanks again,

Laurel - Moonee Beach, NSW
Feb 21, 2019

Hi All The goods (Coleman Fans) arrived safely in good order this morning.Thanks for the prompt efficient service I will recommend your business to my friends Cheers

Geoff - Ballarat , VIC
Feb 21, 2019

Hey guys,What a great company to deal with. I ordered a Coleman 6P gold instant up tent on line.  Slight problem with internet so I had to give Snowys a call.  Fantastic treatment on the phone.  The problem was sorted and item sent.  Unbelievable delivery.  Ordered from Queensland on Wednesday arrived mid North Coast NSW Thursday same week. Thanks again and hope to do more business with you in the future.

Cliff - Wauchope, NSW
Feb 22, 2019

Hi there, Thanks so much! Great price on a quality item and great service.  It took less than 24 hrs from ordering to my door.

Sean - Sydney, NSW
Feb 24, 2019

Hi Snowy,Our new Commercial Oztent canopy roof fits the gazebo well and looks very smart. The quality is good.Thank you for your service.

Midhill Vineyard - Romsey, VIC
Feb 26, 2019

Hi,I have recently ordered 2 products online and I can not believe how quickly they showed up. Low pricing and fast delivery. Well done

dwayne - Gordonvale, QLD
Feb 14, 2019

Hi guys once again you deliver 100%. No nonsense website, easy, fast and quality products.*****

Wayne - Sydney, NSW
Feb 15, 2019

Gday Richard & Snowys,  Thanks for such a pleasant purchase.  Fast delivery, great value and service. Look forward to further purchases in the future. Cheers

Justin - Howrah, TAS
Feb 22, 2019

Hi Bob, Just wanted to say how pleased we were with the service from Snowys. Snowys website was easy to navigate and we purchased 2 Coleman Pioneer recliner chairs which are so comfortable. We were impressed with the speedy delivery, customer service and quality product. Can’t wait to use our chairs. Thanks & Regards

Linda & Jonathan - West Pennant Hills, NSW
Mar 02, 2019

Attention Mick! Wow!  I can't believe how fast you get products out to your customers.  I have ordered two products over the past few weeks, and both have been at my doorstep within a couple of days.  Outstanding.  Cheers for now.

Mac Whitaker - Yungaburra, QLD
Mar 03, 2019

Thank you Snowys for excellent and speedy service for an online purchase. Item arrived earlier than advised. Highly recommended.

Monica - The Slopes, NSW
Mar 07, 2019

Hi, I had a faulty product, 1 email and I have a replacement...awesome service absolutely no hassle shopped there before and will be again.

Tracy - Collombatti, NSW
Mar 07, 2019

I just wanted to say thank you so much for the great advise and for all the help in getting my fabulous tent to me in Sydney in such a short time- I ordered it on Sunday and it arrived this afternoon!!! I’ll be camping this weekend yay!!Thanks again

Rachel - Double Bay, NSW
Mar 16, 2019

I would like to say thankyou for the fast delivery of my scrubba wash bag. I ordered lunchtime Thursday and it was at my door Friday morning!! The whole process of dealing with Snowys  was exceptional. Will definitely use your company in the future. Satisfied customer

Michelle - Somerville, VIC
Mar 16, 2019

Hi, I recently received my Dometic 33L ice box. It was such a seamless fast process and I was kept up to date the whole way through. The product is great and so well priced.  Thank-you will be recommending you to friends and family. P.S. The thank-you note is a really nice touch 🙂

Lisa - Williamstown, VIC
Mar 17, 2019

Hi there! Sorry I didn't get round to writing back earlier. Thank you so much for the free delivery and I absolutely loved the unique touch of the thank you card in the parcel, along with the careful packing of the package. Haven't seen such value given to a customer since 97! Keep it up!

Sana - Auburn, NSW
Feb 26, 2019

Hi, I have recently ordered 2 products online and I can not believe how quickly they showed up. Low pricing and fast delivery. Well done

Dwayne - Gordonvale, QLD
Feb 26, 2019

Hi there,SImply had to let you know how happy my wife was with your store.We purchased a PLB as a present.My wife rang your store yesterday to clear up some of her concerns.She was totally impressed by the knowledgeable friendly assistant she spoke with.This convinced us to purchase from your store.The item arrived this morning by courier,we only ordered yesterday,which is simply unbelievable.I put pen to paper because in todays world it's almost impossible to be treated in such a professional and efficient manner.We will now always look first at Snowys for future products.Thank you 

Alex - Canowindra, NSW
Feb 27, 2019

Great service Snowys. Ordered late Tuesday arvo and received goods next day. Thank you

Leslie - Waikerie, SA
Feb 27, 2019

Hi Snowys A quick email to thank you for your prompt service & quality product.I am very happy with the  Supa Peg Big Foot T-Nut Steel Tent Pole 275 cm & Supa Peg Double Rope & Light Trace Springs.I will certainly recommend Snowys.thanks

Kirby - Molendinar, QLD
Feb 27, 2019

Hi Service team,You are legends!  Service is always exemplary, great communication, parcel is packaged extremely well and delivery fast and efficient.  I have bought online from Snowys on a number of occasions, the standard of professionalism and service never varies and to add to that prices are always the best.  I will remain a returning customer as I haven't found another outlet that matches your service and pricing.Well done, keep doing what you're doing.Thanks from an appreciative customer

Kerrie - Belmont North, NSW
Feb 28, 2019

Hey guys, Just wanted to say a huge Thankyou for your fantastic service! I ordered yesterday afternoon and my parcel arrived this morning, Well done! So so impressed! Will definately be using your company in the future.

Stephen - MEDOWIE, NSW
Feb 28, 2019

G,day to the mob at Snowys, I just placed an order two days ago , And it arrived the very next day ! Struth you mob are good. It was very easy dealing with you, and you seem to have most gear l need, So thanks 

John - Deloraine, TAS
Feb 28, 2019

HI This was my first order and I would like to thank you and congratulate your company on your professionalism

Bernadette - Glen Waverley, VIC
Feb 28, 2019

Hi there,Great service, fast delivery and loved the personalised touch with the card.

Didi - Spring Hill, QLD
Feb 28, 2019

Hi All at Snowys Just a quick note to Thank you for a Great Service. You sell good quality products at a very competitive price and fantastic delivery times especially for me in Western Australia.Thanks for the helpful video reviews and the product tutorials as well. It all helps.

Stewart - Rockingham, WA
Feb 28, 2019

Hi,  this is just a call to say how good your service and delivery is, we ordered on Tuesday the parcel arrived Thursday the cooker and bag just what we wanted,we will use Snowys agian...Thanks

Brian - Delacombe, VIC
Feb 28, 2019

Hi Guys Have just received a Camp Oven @ 2.00pm, only ordered @ 10.30 yesterday morning.Outstanding service - Will certainly be coming in store to view your complete range.Cheers and thanks

Graeme - Rocklea, QLD
Mar 01, 2019

Morning Marley ,  just last week I did my first online order at Snowys.We were very impressed with the range of product and most of all the friendly amazing service and delivery process. Quick and on time !! Thanks very much , will shop again !! 

Lyndall - Fingal Bay, NSW
Feb 28, 2019

Dear Snowys Team, Thank you for the great online experience.Great price point for the Camelbak Chute Mag 1.0L water bottle and the delivery was super fast, arriving sooner than expected.Appreciate the PayPal option, making the whole process hassle free and so worthwhile.

Brendan - MOOROOKA, QLD
Mar 01, 2019

Wow, just received my order from you much quicker than I expected. I'm very happy with the item and the service. Thankyou

Robyne - Duncraig, WA
Mar 01, 2019

Dear Snowys How good are you!Thanks heaps for excellent delivery of ordered goods! Amazingly swift service. I score you at least 120/100! Happy new customer

Jim - Caves Beach, NSW
Mar 14, 2019

Just wanted to say Holy Shit that was quick!! Everything looks great, service was unbelievably fast, and I am looking forward to find a weekend to use it all! Great service guys, and the prices are really decent also!

Yannick - Tamborine , QLD
Mar 14, 2019

Hi Mick I am very very pleased with my item, very fast delivery, I never new about your site till i gooled camp toilets very pleased i paid $29 from you & my sister paid $50 from BCF in the last two days I have told 10 people about snowys & like me they haven't heard about your store but now they do & I'm sure they will tell there friends about you as well, I will shop again love the free delivery Thank you 

Kim - Moruya, NSW
Mar 14, 2019

I just wanted to say thank you for my first order it arrived the following day (wow) packaged great! I’m so so impressed that I did another order and told everyone in my mother’s group ( you’ve sold 4 more too them)Thank you

Jade - Manly West, QLD
Mar 14, 2019

Hey Snowys!Just a quick thank you so much for your amazing work! The cute handwritten notes, amazing prices and extremely fast & free shipping - you are impossible to beat! Recommended you guys to my sister and she purchased with Snowys as well and loved you guys SO much!! Not one to review but was so happy with it! Will definitely buy again and let lots of people know! Thank you so much, have the best night!!

Emily - Freshwater, NSW
Mar 13, 2019

Good Day Just a short email to express my gratitude the goods I purchased from you were well priced, packed properly, and delivered in a short time. I will shop again.Thank you

Gary - Mooroolbark, VIC
Mar 13, 2019

Just an email to thank Snowys for wonderful service and good quality of the product (240v pop up kettle) received. I would also like to thank Tara for her help with returning my original pop up kettle (.8L pop up kettle). Both products were received within 2 days of ordering which is wonderful. I hope the .8L one which I returned by post yesterday arrives back safely. Once again thanks, your company is great to do business with and if I need to, I will not hesitate to order from Snowys again and also recommend to others

Gay - Seven Hills, NSW
Mar 13, 2019

Morning Team.Just sending you this email to let you know about our experience with Snowys.We are so very happy with the 10 man Coleman tent we purchased and the care taken with the packaging. (My cats are now enjoying the box). The delivery was super fast from the time of the purchase to the delivery.I wish we knew about your services sooner fantastic range and price. My sister in-law told us about you as she buys all her camping stuff for you.Thanks for all your hard work making sure your customer is looked after

Krista - Richardson, ACT
Mar 12, 2019

Hi Snowys. Thanks for prompt delivery. Ordered on Friday arrived Monday. Product as described very happy. 

Mark - Southport, QLD
Mar 14, 2019

Thank you so much for the prompt service. We are extremely happy with the product, surprised at how quickly it arrived and happy with the price. Once again well done and thanks. 10/10.

Kath - Gympie, QLD
Mar 14, 2019

To the Snowys' team, a big thankyou for your very prompt service and delivery of our Engel fridge slide, couldn't believe i ordered Thursday afternoon from country NSW and it arrived the next day free delivery and all, once again thankyou.

Sue - Gloucester, NSW
Mar 01, 2019

Hi People, after a bit of confusion with my order initially, ( my computer is the devil) I rang up and found a really nice person on the end of the phone, who not only sorted the issue out in 30 seconds, this really nice person also gave me a laugh. (for free ) can't do better than that. My package arrived safe and sound today (1/3/19) after re- placing the order on 27/2/2019. I am now thinking that, I really don't live out in the back and beyond, as I was expecting my package about next Thursday at the earliest. Thank you team

Annette - Narrandera, NSW
Mar 01, 2019

Thank you so much for your excellent customer service! The delivery speed was amazing to good to be true!! Can not fault you guys in anyway! The little personalised touch was just what I needed thank you!Will recommend to everyone I know

Hayley - Griffin, QLD
Mar 04, 2019

I would like to say how pleased I am to have received my order that was only placed on Thursday evening 
The shopping on line experience was easy for me and the product was exactly what I ordered 
Thankyou

Carmel - spence, ACT
Mar 04, 2019

Hi Snowys, My order just arrived, I wasn't expecting it this fast, Great service and great packaging, I'm very happy with the way you conduct your Business. kind regards

Bob - Yagoona, NSW
Mar 05, 2019

Good day Snowys Online Staff,Online shopping at website was a breeze. The products are well presented and well-priced; what I was searching was the best priced at Snowys. The impressive part is; as in time of reading and tracking the shipping notification via email, the item ordered was already by my doorstep. It literally took 24 hours from ordering to complete delivery with a thousand kilometer journey and it was free delivery-I think that is unbeatable.I will not hesitate to order again and recommend Snowys to my friends and relatives and to everyone. Wish you all well especially the staff.Thanks and warm regards,

Wilson - Wattle Grove , NSW
Mar 05, 2019

I would like to thank Snowys for the speed and delivery of our orders last week. We had absolutely no hassles unlike some firms we have dealt with. It has been a pleasure dealing with your firm. Thank you

Dawn - Goolwa, SA
Mar 05, 2019

Good afternoon I just wanted to say thank you for the wonderful service your company gave. I only placed my order yesterday and this morning I received the goods – exactly what I had ordered. How efficient! I would definitely recommend your company to others. Keep up the good work.

Carol - Lake Cathie, NSW
Mar 06, 2019

Hi, sorry for the delay in replying; I was waiting until we actually used the equipment.We recently went on a camping trip and used the screen tent, which worked out fabulous.  We are so happy we purchased it and have recommended it to to a couple of friends.Thank you very much.

Denise - Rockingham, NSW
Mar 06, 2019

Thank you for your great service. Just received our SPOT tracker which was ordered last weekend online. Love the cost of postage! Also quick and efficient. With our big trip through the Centre, Too End and WA coast fast approaching, I have made good use of your informative blogs. I would definitely recommend you to my friends.

Janeen - Mount Austin, NSW
Mar 06, 2019

Hi Snowys Team! I got my order today!  Yeah!  Well in time for camping on the long weekend.Thank you so much for your fabulous service - on the phone, order processing and delivery.

Ingrid - Aspendale Gardens , VIC
Mar 20, 2019

Hi Guys Just a note to let you the above order arrived in great condition and in record time from order placement to delivery.  The whole ordering/delivery process was seamless. Well done.

Peter - Templestowe Lower, VIC
Mar 07, 2019

Just wanted to say a great big thank you to you and your team.What fantastic service and deliver only ordered it two days ago and have it already.I have brought items from you guys before with the same fantastic service.Definitely recommend your company for anyone who is looking for camping and caravan equipment.Cheers and Have a great day.

Heather - Leumeah, NSW
Mar 07, 2019

To the Snowys team Thankyou so much for my recent order. Loved your site and was very impressed with the speed of postage. I will definately use you again for future purchases.

John - Gundagai, NSW
Mar 11, 2019

Hi Bob I just want to let you know we received our Black Wolf Turbo 300 Extenda Awning (canvas) - brown this morning. We were recommended to buy from Snowys by a fellow camper.  Your website to order goods is fast, efficient and just excellent.  The service by Snowys was second to none along with the price.  Everything Snowys said would happen from sending emails with the tracking number, the suggested time of arrival etc etc happened like clock work and once more there was no delivery charge.  We would not hesitate to use and recommend Snowys to anyone who asked.

Anne - Coopers Plains, QLD
Mar 11, 2019

I rang last Friday to ask if an order (Petzl Aktic headlamp) would get to Cairns for the following Saturday as I needed it for a race. I was told it would, but still paid for fast delivery. I should have just trusted you guys Ordered Friday arvo, delivered Monday – awesome!!Love the store, there’s so much crap online and living up here online is the best option.You’ve got good prices and fast delivery. I always feel confident when I hit the pay now button.Feel free to use/post any of these comments. I’ll be ordering again soon.

Carl - Cairns, QLD
Mar 15, 2019

Hi Lisa, Received my granddaughters sleeping bag yesterday and will be giving it to her tomorrow for her birthday- her first sleeping bag ready for her first school sleepover. I’m sure she will love it. Thanks for the great service - from the initial phone call to Snowys through to the free speedy delivery! 

Judy - Junortoun, VIC
Mar 16, 2019

Hi all, on Wednesday evening I ordered two inflatable mattresses from you as I have visitors coming next weekend. I opted for free delivery 3 to 4 days. My mattresses arrived at 9.20am on Friday and perfectly packed. Very well done, outstanding service, thank you 👍 

Mark - Redland Bay, QLD
Mar 19, 2019

Hi Guys,Just a quick note to provide feedback re my recent purchase. First time I’ve shopped online with Snowys and I found the service to be super quick and efficient, product exactly as described and price very competitive.All in all in an easy transaction. Well done!

Justine - Islington, NSW
Mar 19, 2019

Hi Eli I received Coleman chair yesterday - delighted with product and even more delighted with the service!  So easy to order, very prompt delivery (with progress report emails) and free delivery!  Brilliant shopping . . .  I'm sure I'll be back!  Many thanks again.

Lorraine - San Remo, NSW
Mar 19, 2019

Thank you for my scrubba washbag.  I was most impressed with the efficiency in which this was delivered so quickly after ordering. Thanking you again and I will be passing on your details to friends and family.

Maxine - Port Macquarie, NSW
Mar 19, 2019

Received my order in super fast time. Very good prices too when I compared with other suppliers plus free shipping. I have yet to unpack & try out my tent, sleeping mats & sleeping bags. Maybe a sleepout in the garden this weekend! I will always check Snowys before purchasing elsewhere. Thankyou for great service

Jean - Spearwood, WA
Mar 20, 2019

Excellent quality Price and Delivery time !!!6 out of 5 stars!!

Rad - West Hindmarsh , SA
Mar 20, 2019

Dear Snowys, Thanks for your email. We have been camping since buying both billy , cook set and kettle. We're very pleased with all purchases, they have given my partner more confidence in their usage. Previously she was reluctant to come camping due to the use of aluminium utensils. Thanks, they're great! The experience of buying through Snowys was seamless. 

Martin - West Ulverstone, TAS
Mar 20, 2019

Dear Snowys Just to thank you for my recent purchases. As usual, the delivery process was excellent – I was kept informed of its progress all the way and received notice on the day of delivery. The Campfire Coffee Percolator (5 Cup) is quality material and well made. Took it camping recently to show it off – friends were suitably envious. I’m still working out the best place in my campervan to put the Companion Twin Cup Holder. However can recommend this product as cups are  very solid with a strong suction cap.I have to restrain myself from looking at your webpage – I’m always so tempted asI love your products,  can trust their good quality and with the delivery service, it’s always a pleasure shopping with Snowys.

Martin - Manning, WA
Mar 21, 2019

Hi Snowy's.Just wanted to say a big thank you for the super efficient delivery of my camping shower recently. I believe you guys are over east and I am in Western Australia. From ordering to safe delivery to my door it was only one week and I am blown away. As recently new owners of a camper van and novices to camping, we'll definitely think of you first for all our future needs. Once again,  thanks very much, we're sooooo impressed with your service.

Renate - Dawesville, WA
Mar 22, 2019

Hi I received my parcel today and was blown away from the service and speed of delivery. Thank you so much will definitely be using snowys again. 

Blake - Atherton, QLD
Mar 24, 2019

Thank you for asking about my purchase.I’m very Happy 😊 with my new camp stoveEven though I haven’t used it yet.I’m off camping in three weeks and am Looking forward to using it.I was very happy how the purchase went.Recurved it in the time frame you mentioned.And also how careful consideration went into the package if.Certainly looking forward to making more purchases fromSnowy.All the best

Clive - Emu Plains, NSW
Mar 25, 2019

Good afternoon Snowys I received my torch today, wow fast delivery again and exactly the right product I required.This is my third purchase from Snowys and bloody excellent all round Cheers again

 

Bruce - Narellan Vale, NSW
Mar 26, 2019

Your service has lived up to your promise.We ordered 2 x Directors Chairs Friday 22/3 PM, they arrived via courier Monday 25/3 AM.We thank your staff for their polite and efficient service.We have been customers over many years of camping and caravanning and you have always satisfied our needs.

John - Victor Harbor, SA
Mar 30, 2019

Good morning Snowys,Thank you for your email, unfortunately we haven’t had the opportunity to try out our new Fridge and cover.  But I would like to say the service in sending out our order was very quick and prompt. Great service.Thank you

Craig - Gladstone, QLD
Mar 30, 2019

G’day, I recently purchased a couple of items from you.  ALL EXCELLENT. Thanks for the great service, communication and approach you take to customer service.

Gavin - VIC
Mar 28, 2019

Hi Guys and/or Girls Just received my delivery from the courier today and though you might like some feed back Cheap Prices 10/10 Free shipping on my order 10/10 Prompt delivery 10/10 Quality items as described 10/10 Your my first, second and third preference when I shop online for camping equipment, keep up the good work and look forward to ordering more gear in the future.

Trevor - Orange, NSW
Mar 29, 2019

Dear Snowys, I must tell you how impressed I was with the promptness of my last delivery. Can't read the name on the thank you card very well, but can you thank Riley or Riky. The process was smooth and efficient from order to door. Thanks you so much and I look forward to doing busy again

Lillian - Preston, VIC
Mar 27, 2019

Hi there In regards to my purchase of an oztent oxley 5 I can safely say it was a great decision. Customer service provided by snowys via phone was excellent. Combined with great you tube review videos makes the online choice a whole lot easier. Keep up the good work 

Hugh - Woodford Island, NSW
Mar 27, 2019

Hi Riley, Thank you so much for the fantastic and excellent service we have received. You guys have been the best online company I have ever dealt with, package arriving so swiftly and free too!! Well done and keep up the great work team!

Jessica - Willoughby, NSW
Mar 26, 2019

Hi,Thank you so much for your fantastically quick delivery of this item. Really appreciated.  10/10.

Maureen - Northshore , QLD
Mar 25, 2019

Just want to thankyou for a fast delivery. I ordered it last night and it arrived at 11 am today. It was wrapped with so much bubble wrap I get to pop the bubbles as well. The thankyou card was just fantastic.

Sharon - Morayfield, QLD
Mar 24, 2019

Hi,I have only good things to say about my purchase through your store. The product is fantastic and the turnaround between order and delivery was exceptional.Thank you so much

Alison - North Ipswich, QLD
Mar 27, 2019

Re your helpful videos. I have to admit to being a mature aged female and new to backpacking I found the video on packing a sleeping bag invaluable, I’d almost given up, thinking I’m the only person who couldn’t pack a sleeping bag. Thank you.

Frances - Rosemeadow, NSW
Apr 01, 2019

Hi guys, just wanted to say thankyou for your easy internet buying and fast delivery. I purchased a Engel fridge other day and already received fridge. I have purchased other items from you and will always use you over other companies. AAAA++++++

Brent - Merbein, VIC
Apr 01, 2019

Just like to thank all at Snowys for the great service and the quick delivery of my order. Great to deal with you.

John - Toogoom, QLD
Apr 02, 2019

Hi there Snowys team I just wanted to express how impressed I have been with your service. Your website is easy to navigate, ordering simple, and delivery has been prompted. Well done to you all! And a special big thanks to Bob who was responsible for sending my last order:-) Many thanks 

Lucy - Dalmeny, NSW
Apr 05, 2019

Hi Snowys We recently purchased and received 2x OZtrail Sun Lounge Jumbo! Love them! We may purchase 1 or 2 more as we have a 24 hour relay for cancer coming up next month and these chairs are perfect for relaxing in after our long laps on the track. Thank you for the no fuss service from your store to our front door (Sydney)

Graham and Cherie - Matraville, NSW
Apr 06, 2019

Thank you all at Snowys for your speedy courteous and efficient service. The eco billy I ordered to be delivered to New South Wales arrived the next day in perfect condition !! Thank you very much.

Julie - North Arm Cove, NSW
Apr 06, 2019

Delivery and service outstanding, Simple online order system that works well.

Troy - Largs North, SA
Apr 06, 2019

Good morning, We would like to thankyou at Snowys for your fantastic service.Ordering and delivery of our camping equipment to our address was both fast and hassle free. Will be recommending your company to others and dealing with you in the future.

Vic and Trish - Kyabram, VIC
Mar 21, 2019

Dear Snowys, thanks once again for your excellent service. I rang yesterday afternoon (Wednesday) to order an MSR Guardian water purifier which I wanted for the weekend. Lauren answered my call and immediately checked that they had one in stock in Brisbane and that it could be delivered to my address in Sydney before the weekend. I now have the purifier and it’s Thursday morning! Not only that, it was the best price by far  I could find even with express delivery! I’ve used Snowys many times now and have always been happy with pricing and service but this is the first time I’ve been so impressed that I sent a review! Well done.

Steve - North Narrabeen, NSW
Mar 23, 2019

Hi Snowys, I’ve bought from you guys a couple of times now and your service is impressive; with next day delivery!!!!  I’ve recommended you to friends and I will continue to shop with you. Well done Snowys.

George - Beaumaris, VIC
Apr 11, 2019

I purchased the Oztrail Discovery purple swag recently and I would like to thank Snowys for their great service provided to me.The time from ordering to delivery was quick and efficient, plus communication via email and tracking system helped me to know what was happening with my order. I am very happy with my purchase and looking forward to using my swag very soon.

Susan - NSW
Apr 10, 2019

Thank you Snowys, very impressed. I placed my order on Monday 8 April 2019 (Adelaide), and it was delivered to my Sydney address this afternoon Wednesday 10 April 2019 No doubt of course Toll Ipec are partners in achieving this impressive service.Thanks again, and I am delighted with the quality of the product, well done.

Peter - Rozelle, NSW
Apr 11, 2019

Hi,I received my Bush Dunny yesterday and just wanted too say thank you what great service you have less then 24 hrs and it was here and looks great.

Robyn - Ferrells , QLD
Apr 11, 2019

Thank you arrived today. Extremely impressed with you service. Will pass it onto all my caravanning friends 

Carol - Glenning Valley, NSW
Apr 16, 2019

Thank you very much for the Women's Black Diamond Trial trekking poles which arrived today. My wife will be very happy.
I have posted the following review on Google:"Always friendly, helpful and quick service. I wanted trekking poles and rang their Adelaide store on a Sunday to make sure the particular brand and model was in stock which it was. I was asked to make the purchase on line through their clear and easy to understand website. The poles arrived the following Tuesday (free delivery). Great service - highly recommended. Prices are very competitive. I will buy from them again".

Michael - Bli Bli, QLD
Apr 16, 2019

Hi there , just wanted to leave feedback about this purchase. Very happy with the quality of the tables/stools. The freight was inexpensive & fast, I only ordered it on Sunday & received it on Tuesday here North of Bundaberg. Very happy & I will definitely be buying from your store again. Many thanks from Teresa. 

Teresa - Bucca , QLD
Apr 17, 2019

Hi I just have to write and thank you for the awesome service I have just received. I spent the weekend researching what sort of new tent I needed and the size. After a really helpful phone conversation with a member of your staff I settled on a Zempire Aero TM tent which was on your website at a great price and also a Colman All Terrain Queen Size double height airbed. Once again the product was at a great price. The order was placed at 13.08 on Monday. The order arrived here in Mount Gambier just after 8.00am Tuesday – awesome service and a huge thank you to Toll for the speed with which they transported the order.The weather was perfect yesterday so I was able to pitch the tent and try the air bed. The tent exceeds all my expectations and the air bed is as comfortable as my real bed. Therefore I can say that you score five stars on every aspect of this transaction. I now know I will be using Snowys for years to come.A huge thankyou.

Craig - Mount Gambier, SA
Apr 13, 2019

Hi Snowys, Just wanted to email and say thank you so much for your excellent and prompt service in delivering my recent order. Your website was incredibly easy to use to make our purchase. You guys have an excellent selection of stock available in general. Your delivery process was easy and the delivery person left my parcel exactly where I specified - that was awesome and very convenient! Thanks again for the great service.

Ashley - Kedron, QLD
Apr 18, 2019

Hi I have just received my order of an extra large duffle bag and wow, I'm so happy with the bag and the speediness of its arrival! 
Love the Thank you card as it really personalises the experience. Will most certainly be back! 10/10.

Angela - Albion Park, NSW
Apr 24, 2019

Dear Snowys Thank you so much for your fast and prompt service and delivery. I thought the cupboard would arrive this week when my husband was back at work, as it was his birthday present for the end of May. When it arrived on Friday afternoon and I got home from work and my husband said, Please explain what this is? I said, Happy birthday it’s your birthday present! :)There was no hiding it now!! ;)Very happy Hubby!! Thank you again for your prompt service and we will definitely be buying from you again in the future.

Tereza - Hope Island, QLD
Apr 26, 2019

You guys are legends, thanks once again for the awesome service. Wish everyone I have dealt with was as good as you people

Tony - Tanilba Bay, NSW
Apr 26, 2019

Gday to the team at Snowys. I just wanted to say how happy I am with the service from you guys. I ordered some guy ropes on Sunday and they arrived at my place in Cairns on Wednesday. That is great service.

Rick - Redlynch, QLD
May 02, 2019

Dear Snowys I got home last night to find my order waiting for me on my doorstep. I had placed my order the previous morning. This is truly the fastest service I've ever received from any company, either inside or outside Tasmania and was well above and beyond my expectations. Keep up the outstanding service. Thank you and well done.

Robina - Mountain River, TAS
Apr 24, 2019

Gday to the team at Snowys. I just wanted to say how happy I am with the service from you guys. I ordered some guy ropes on Sunday and they arrived at my place in Cairns on Wednesday. That is great service.

Rick - Redlynch, QLD
Apr 30, 2019

Thank you, just received my products, arrived quickly, and products meet and exceed expectations. Looking forward to using the jaffle iron, and very pleased with the X180 lantern/mozzie zappie.

Sandra - Airds, NSW
May 02, 2019

Hi, Ordered a kids camp chair from you,so Easy to order,fantastic that you have afterpay,packaged perfectly,product is quality and arrived so fast. Absolutely stoked as is my toddler,thankyou! 👍🏻😁

Sim - NSW
May 07, 2019

A massive thank you for my chairs! I ordered Wednesday 1 May they arrived here in Perth on Monday 5th pm!!! Absolutely amazing service thank you

Helen - Butler, WA
May 08, 2019

Hi Folks, Received the beach chairs today, very speedy delivery and product is just what we wanted, awesome chairs...

Keith - Casuarina, NSW
May 08, 2019

Hey Snowys,My order arrived today and I just wanted say thanks again for the great service. This is the third time I have ordered equipment from Snowys, and I'm always impressed with how quickly my order is completed. I pay for the stuff online, and two days later I have new gear waiting on my door step - fantastic! In addition to the speedy delivery, I just wanted to comment on a couple of things which I think are very helpful on your website:  1: The reviews section and the Q&A section for each product is super visible, easy to find, easy to read, and very helpful. I thoroughly read these (the good and the bad reviews) before deciding on a purchase, so kudos to Snowys for helping me make an informed decision . 2:The video reviews you do occasionally are honest and informative, again helping me make an informed purchase. So thanks!      Keep up the great work guys and thanks again!

Patrick - Bargara , QLD
May 11, 2019

We have previously bought a sleeping bag from you and now the solar panel as mentioned in the subject line.In both cases your service was extremely quick and the goods arrived securely packed and as described on your internet website.What made us even more impressed with the solar panel was that we were buying a slide-on camper on Friday, and the vendorordered the panel for delivery to our home address. Monday was a public holiday but still the panel was delivered on Tuesday!As we live in a small country town around 100km from Brisbane that is amazing service by any standards!Thank you Snowys, we will definitely shop with you again.

Michele - Esk, QLD
May 10, 2019

Thank you for the companion washing machine that I received today. I just want to to add what fantastic customer service you have. All your parcels seem to arrive ahead of time even when I use a remote address and staff are always a pleasure to deal with over the phone. The great service you provide if hard to find these days. I am looking forward to placing my next order. Keep up the good work.

Richard - Ainslie, ACT
May 12, 2019

Thank you for the excellent service, I placed the order on Wednesday 8th of May & received the goods on Friday 10th of May. WOW that's excellent services. I would highly recommend family & friends who are interested in any type of camping gear to go to Snowys on line, for a great prices & quick delivery.

Sue - Forestville, NSW
May 13, 2019

WAECO CFX28 travel fridge paid, free shipped Adelaide > Melbourne,received - no hassle, unbelievably quick and friendly. Toll delivery guy was on the ball. Product came as described and expected, well packed, even had little carry handle fitted to box plastic strapping as carry aid. Nice top off was a thank you card from "Alex". That's what I call Customer Retention! All the very best team and kindest regards. 

Colin - Glen Waverley, VIC
May 14, 2019

Hi Snowys. I wanted to say thank you. We ordered online and the item arrived in 2 days. The packaging was terrific so there was no chance of our items being damaged. This is the 2nd time we have purchased from you and the service was terrific on that occasion also. I would certainly recommend Snowys to my family and friends. Well done Snowys. 

Vicki - Bobin, NSW
May 15, 2019

Loving the new spare parts page. Another reason snowy’s is my favourite outdoor shop.Well done guys!!

Ian - North Haven, SA
May 13, 2019

Hi Team, I just want to give a big Thank You for my 2 orders that you filled so promptly. I'm really happy with the items so far - not used them yet, but have unpacked them and had a look. The internet pictures and descriptions were really useful in making my choices. I look forward to walking the Camino in Spain with your gear. I have already recommended you to other people.

Shelley - Tanunda, SA
May 16, 2019

Hi Snowy’s;Just wanted to thank you for the receipt of my order above. I just happened to find “Snowy’s” after searching for that particular model online.I’m very pleased with website purchasing process, tracking information, prompt (and free) delivery, robust wrapping which ensured item quality on arrival and the online fit-chart that assisted the sizing decision. The shoes are as described and I am aware of the returns policy. I’ll will now regularly follow your online store for my future outdoor gear purchases. Thanks again.

Chris - Pambula , NSW
May 21, 2019

I don’t often provide feedback on purchases made via online sites, but I will this time.I have just received delivery of my purchase of Teva sports sandals.  I ordered and paid for them online last Friday and they were delivered today on Tuesday.  I live in country Victoria, so the 4 calendar day turnaround was exceptional.This was the first time that I have used your services, but the fast delivery, coupled with the excellent price on the goods, means that this will not be the last time.

Pete - Morwell, VIC
May 22, 2019

I sat in the comfort of my lounge chair reading through travel blogs. A great tip appeared regarding a dry bag that doubled as a wash bag. After a quick Google search and a few clicks of the mouse I had placed an order with Snowys late on a Sunday evening. Monday my order was sent and Wednesday it was received in perfect condition 100’s of kilometres away. What could be easier? The Scrubba kit is amazing and I am sure it will be highly used as our family discovers the big wide world. My shopping experience was so easy, convenient and speedy…. I am very impressed! Congratulations to this team that provides such excellent service 10/10

Kay - Nowa, NSW
May 22, 2019

Items were delivered early this morning. Many thanks for the excellent, friendly service you provide. It’s been a pleasure dealing with you

Georges - Ingleburn, NSW
May 22, 2019

Give Snowys a go for an easy and worthwhile experience. Quality products and service. You make camping fun!

Mark - Terrigal, NSW
May 23, 2019

Hi Guys/Girls Just a quick thanks from a happy camper. Ordered a Mr Heater Portable Buddy Heater on Monday from you. Loved the way you kept me in the loop on the delivery. It turned up today (Thursday). One day earlier then advised. Works great & I got it at a price no other supplier could match. Keep up the fantastic work & I'll be ordering more equipment from you in the future.
Cheers...….

Rhonda - Bega, NSW
May 23, 2019

Dear Sir, am writing to thank you for such wonderful service we received on our purchase. 
I would also like to say what a lovely experience it was to speak to Xan on the phone, she was so helpful to me and I am so appreciative. We will be telling our friends about Snowys and the great service.

Robyn - Bellbird, NSW
May 24, 2019

Hello,Received the items today and wish to submit the following review which you're free to use:The items arrived very quickly, are as described and of good quality, and had been packed very carefully in order to prevent damage in the event of rough handling during delivery. I received excellent customer service throughout (had to make a change to my order and they dealt with it in their stride), and dealing with Snowys has been a hassle free and good experience. I'll be back. 

Paul - Orange, NSW
May 26, 2019

HI there… I love my new boots and your service was fantastic…... and they will soon take me around the circuit Mont Blank 12 day hike! Thank you

Lisa - Arthurs Seat, VIC
May 27, 2019

I just want to thank you and the Team at Snowys for your very efficient and prompt service with my recent order.The items arrived on time and in good order. The delivery was placed at our front door as requested.We thank you and assure you that we will use Snowys in future should the need arise.

Patrick - Clarkson , WA
May 27, 2019

G'day, Just a quick note to reply to your request for feedback re my recent online purchase of a 22l Dometic ice box: I couldn't be happier and am very impressed with: the box ordered or Friday and delivered next Monday: the speed at which the box was shipped : all aspects of the purchase experience. Many thanks

Bob - Mirrabooka , NSW
May 27, 2019

My name is Maree and I ordered a kti safety alert to take with me on a 6mth trip from Vic to WA and back. I was told there was none in stock but would be sent asap, I received my PLB in 2 days. Great friendly service!!! 

Maree - Cowes, VIC
May 28, 2019

Dion - Nerang, QLD
May 29, 2019

I would just like to thank you for you service. My purchase arrived this morning great, and I look forward to dealing with you again . also a positive Toll is great as I live in a rural area delivered to my door keep using this company Austpost should adopt Tolls ethics . thanks again  yours sincerely

Robert - hampton, NSW
May 29, 2019

My name is Lynette and I purchased a camping shovel from your online store a few days ago. Just letting you know that we are happy with your service and fast delivery, I have purchased from your store before and that’s why I have done so again. So yes once again THANK YOU.  😊

Lynette - Jimboomba, QLD
May 30, 2019

Thanks Marley and the team once again very happy with your service , products and lighting fast free delivery looking forward to doing business again cheers 

Mick - Hyland Park, NSW
May 30, 2019

Hi there Eli,Just a quick email that let you know that our product arrived very promptly and intact. I love the Australian slag! Will be ordering from you guys again for sure!! Warm regards. 

Jenene - Peakhurst, NSW
May 31, 2019

Hi Guys, Just wanted to say that I am absolutely amazed with the service you provide. Ordered a headlamp yesterday afternoon and it has arrived this morning. Considering this was with free shipping I am blown away! I have made several other purchases in the past and have consistently had an amazing experience with your store. I have just recommended you to several mates. 

Stefan - North Mackay, QLD
May 31, 2019

G’day, I recently bought a pop up electric kettle and honestly couldn’t be happier with the experience of dealing with you guys. I’m not one to right reviews or post feedback, good or bad, but after opening my parcel and seeing a little hand-signed “thank you” card (signed by Bob, cheers bud), I just wanted to say it’s nice to feel like I’m actually dealing with real people and not just pressing order on a phone screen. I’m about a week away from going to Italy and a lot of the motel rooms don’t come with anything to make a cuppa with so I figured I’d buy a little kettle to take with me. I’m sure it will treat me well and thanks again for being a genuine and easy company to deal with.

Matt - Wyongah, NSW
Jun 04, 2019

Hi, To let you know the sun lounge has just arrived and is great. Thank you for the quick service and delivery. All is well … very happy! Enjoy your day …. 

Irene - Twin waters, QLD
Jun 04, 2019

Hi Marley Just wanted to say a big thank you for your prompt service. I online ordered a Thetford 335 Porta Potti on Monday afternoon and received it, 200ks away, before lunch on Tuesday. Keep up the great work.

Graeme - Cooloola Cove, QLD
Jun 05, 2019

Just a note to thank you for your excellent & speedy service regarding the above order. I received the goods 24 hours after placing it! Well done... 

Pat - gymea bay, NSW
Jun 05, 2019

A BIG thank you for delivering our purchases very quickly and efficiently. Will come in very handy when we go to Willowbank this weekend and use them on the steel seats in the stands or on our picnic blanket on the grassy side!Thank you again and will not hesitate in recommending "Snowy's" to my friends and family.

Belinda - Woodridge, QLD
Jun 12, 2019

Thanks a lot guys, I received my camping recliner today , thankyou for such prompt service n delivery. It’s wonderful size and suits me down to the ground. I’m very impressed. Thanks n cheers Chrissie 

Christine - Traveston, QLD
Jun 12, 2019

Hi, just wanted to pass on some feedback. I was extremely impressed with the speed of your service and how easy your website was to navigate. The reason I am actually giving feedback is that I like the inclusion of the handwritten feedback request note. I haven't seen this before and just seeing a little bit of a personal touch rather than the generic computer generated request I appreciated. Will be shopping again.

Amanda - Grovedale, VIC
Jun 12, 2019

Hey guys just want to say how impressed i am with the service you guys provide. I have ordered alot of zempire stuff off you guys including the aerobase 4 shelter. Im impressed with how fast things come. And would love to represent your brand in all photos posted. Thanks guys

Matt - Hobart, TAS
Jun 13, 2019

Hi Snowys WOW....that's what I call good old fashioned service. From talking to the staff as to which tent would be just right for me, (the girl I spoke with was soooo informative). Then the tent was delivered about 17 hours later. You just don"t get that type of service these days, so thank you very much.

Robyn - North Balgowlah, NSW
Jun 14, 2019

Guys thanks for the amazing service. Ordered Thursday mid morning arrived Friday afternoon. Qld to Syd. You guys are setting the benchmark for service and turnaround. I don’t know of any one that can match that and great prices to boot. Thanks, I don’t mind spending money for service like this.

Simon - Kings Langley, NSW
Jun 17, 2019

Hi Eli, Just some feedback. I ordered my new tent Coleman instant up 4p gold vestibule blackout tent. Awesome. Arrived this morning to Buttaba NSW. Tents great & fantastic delivery time.

Steve - Buttaba, NSW
Jun 18, 2019

Received my 2 chairs and I am very happy with them, the delivery was very quick and the camp chairs a great value and very comfy.Will be recommending you to my friends who are also campers.

Joseph - Narellan Vale, NSW
Jun 18, 2019

Fastest delivery ever!!! Recieved today! Thanks heaps Snowys! 

Meg - Tweed Heads, NSW
Jun 18, 2019

Hi, incredible service. I ordered my product on Sunday and received it today (Tuesday) in morpeth, NSW.I Want to waterproof some canvas prints to go on an outside wall in my courtyard.Thank you,

Allan - Morpeth, NSW
Jun 19, 2019

Hi Snowys,I just wanted to send you a quick note commending you on your excellent service.I recently made my first online purchase from Snowys and the experience was fantastic. Your website is excellent ... the best online retailer I’ve seen in Australia. Your communication through ordering and delivery was at just the right level; informative and simple. And your delivery was on time and well packaged. Thanks again for doing a great job. I look forward to using your services in the future...a shame you don’t have a physical store in Sydney...here’s hoping?

Seth - Breakfast Point, NSW
Jun 19, 2019

Hi Snowys Just wanted to say thank you. The mirrors I ordered arrived safe and secure within 48 hours Very happy with the purchase There are loads of other companies selling similar gear but none can match your service Thanks again

Jeff - Hoppers Crossing, VIC
Jun 20, 2019

I received our Mr Heater yesterday morning in accordance with the delivery instructions, 3 working days after ordering it last Sunday. Thanks for the prompt, efficient and service to all in the “chain” including Ken for making this happened so quickly. The heater is working fine, as expected.

Bill - Farmbourough Heights , NSW
Jun 20, 2019

Hi, I purchased a double camping chair and was impressed by the service provided and the prompt delivery of my order. Thank you very much 

Madeline - Urraween, QLD
Jun 21, 2019

Just wanted to say parcel has arrived , Thanks  and will be buying lots more , love the website.

Jason - Kingston , QLD
Jun 26, 2019

Hi Bob, Just wanted to let you know that I am extremely happy with the sleeping bag I ordered from Snowys recently. Your prices were comparable with other stores however your dispatch and delivery were exceptional! For this reason alone I will certainly order from you again and wouldn’t hesitate to recommend your company to friends. Thanks 

Karen - Killawarra, NSW
Jun 27, 2019

Hello there We dropped in yesterday for a last minute hiking boots purchase, and I wanted to give feedback on the excellent product and on the helpful guy serving us.  I was really pleased with the outcome, and the service and my son loves his boots! After that we wandered around the store and encountered a second awesome staff member who also gave excellent advice despite being very new and unfamiliar with the products.  All in all a very fun and rewarding experience and we will certainly return.

Sarah - Adelaide, SA
Jul 02, 2019

You guys are awesome il continue using snowys for all the gear i need the delivery time is super quick.

chur chur - Clontarf, QLD
Jul 02, 2019

Outstanding service Snowys, thank you very much!

Jan - Clear Island Waters , QLD
Jul 03, 2019

Snowy's, I recently had the pleasure of dealing with you guys. Your pricing and service is second to none. The delivery of the products were faster then estimated, all the way to North Queensland! You will definitely be my first port of call for anything camping related in the future. Keep up the good work!

Pat - Clarkson, WA
Jul 03, 2019

Would like to thank you guys for your excellent service and prompt delivery of my Coleman 6P Gold Dark Room tent. I have shopped with you before and will continue to do so. 

Rodney - Angledale, NSW
Jul 04, 2019

Just thought I’d drop you guys a line, to thank you for your great service and quality gear. Looking forward to doing business with you in the future.

John - Bowral, NSW
Jul 04, 2019

Dear Marley My cooler box arrived today in perfect condition after only 2 days since ordering. Even the delivery guy was friendly and happy. Great service thankyou.

Larry - Caringbah , NSW
Jul 05, 2019

Best shopping experience ever  Loved the website, so easy to navigate and find all sorts of things you might need. Having video’s detailing and explaining items was fantastic also it was very useful reading reviews. Only went online to buy a self-inflating mattress and ended up buying 2 self-inflating mattresses, a fridge/freezer and heaps of other stuff. Prices are very competitive. Living in a regional area delivery is often hit and miss but Snowys had the items delivered very quickly, in one instance the item was delivered the next day. Very impressed. The hand written Thank You note is a wonderful touch and we are putting the Camping and Hiking checklist to good use. Would definitely recommend Snowys and will definitely be a return customer.

Ria - Urangan, QLD
Jul 05, 2019

To the lovely lady who walked me through computer when i ordered stretcher swag ,arrived pm today, things just happen like this nowdays ,service like this is very rare.THANKS AGAIN .

lloyd - Walkerston, QLD
Jul 06, 2019

Hi Snowys, Very easy purchase process, lightning-quick delivery and the products look great. Very impressive, thanks for everything.

Rhett - Canberra , ACT
Jul 09, 2019

Hey Team,Thanks Fast delivery times and great product, really happy.

Richard - Stafford, QLD
Jul 10, 2019

Hi Bob, I ordered the Oztrail Mega hooded cotton canvas sleeping bag -12 last month and just wanted to say a belated "Thank you" for such a top quality product and speedy delivery. Great service! Best wishes,

Fiona - Florey, ACT
Jul 10, 2019

G'day Snowys, just wanted to commend you on the great service, communication and speed of delivery. We ordered the 40L Engel on the 2nd and it arrived on the 10th. You guys offered the best price on the product and kept the shipping costs super low. Thanks again.

Matt - Pilbara, WA
Jul 11, 2019

Just received Merrell walking shoes I ordered just a couple of days ago. Cheers, arrived super early. Great shoes, fit like a glove.Thx again.

John - Uki, NSW
Jul 16, 2019

I just wanted to commend Snowys on their amazing service. I ordered a camping mat last Wednesday and it arrived on Friday, delivered to my home on a rural property in regional NSW. Never before, as a rural customer have I ever experienced such fantastic service. Well done Snowys and well done Toll. I was so used to waiting weeks, or having to go into town to see where the delivery ended up; maybe at the local stock feed merchant, the Council offices, service stations etc. I was stunned with how prompt and convenient your delivery was and how easy it was to do business with you. You have raised the bar locally for me. Well done Snowys!

Heather - Boorowa, NSW
Jul 16, 2019

Hi snowys Received my delivery today. I was a first time purchaser. Absolutely excellent service and the informative texts and emails were so reassuring. Congratulations and thanks heaps.

Graham - Port Macquarie, NSW
Jul 18, 2019

Thank you for the stove and stand I received this morning. Great product and even greater service from Snowys.Will definitely recommend your store to my friends.

Xerxes - Sinnamon Park, QLD
Jul 18, 2019

Good afternoon Just wanted to say thank you for your exceptional service and delivery of our order. It was exactly as described. Thanks again.

Dennis - Echuca, VIC
Jul 18, 2019

Hi Thanks you for the unbelievably prompt service ... I placed my order late morning yday and the epirb arrived (less than 24hrs later) at my doorstep in Bundaberg a few minutes ago. Thank you for your efficient service once again. Cheers

Rob - Branyan, QLD
Jul 18, 2019

Hi Snowy, We are very happy with our Oztrail de luxe 3.0m that we received from you within the promised time and we like the price and the cost of delivery.  We put it up today for a practice and found it looked great.Dealing with you was easy and very worthwhile.  We might need some sides in the future and will be in touch.

Lorraine - Wondecla, QLD
Jul 19, 2019

Hi, I would just like to say how wonderful and efficient you guys are there at Snowys. I have purchased from you guys on a few occasions and I could not praise you enough for your speedy delivery and customer service. I've mentioned to all my friends about how great you are and to check you out if ever they need anything camping. 

Thankyou again for making this customer 100% happy and I hope that you have a wonderful day.

Amanda - Wingham, NSW
Jul 19, 2019

Thank you so much for your fast service.I ordered the flask Tuesday afternoon and it arrived yesterday..I am thrilled with my purchase and your wonderful customer service. Thanks again 

Elizabeth - Dorrigo, NSW
Jul 12, 2019

Unit arrived today. Just want to thank you for great service. Very impressed with your efficiency.

christopher - Salter Point, WA
Jul 23, 2019

Hi people, this is just a quick email to let you know how impressed I am with your service. I have purchased quite a few items from you and your prompt deliveries and ease of purchasing process will keep me coming back for more. I have recently taken up bushwalking/ hiking at 50 years of age. Mostly day walks with my two Border Collies where they are allowed of course. The plan is to gradually increase the size of our/my walks and then do some overnight and perhaps even some longer walks. So I still have a few things to purchase, tent , mat etc . But I will definitely be shopping with you in the near future because it is so easy and that comes down to how your shop is run. Thank you again.

John - Wyoming, NSW
Jul 24, 2019

This showed up yesterday which was 6 days after ordering. Since I live in WA, this is very efficient, I was not expecting this so soon. I haven’t even opened the parcels yet but was very happy to get them so soon.Thanks again.

Shane - Beldon, WA
Jul 24, 2019

Hi Leith, thanks so much for the order. My Keen shoes arrived at about noon today. This is amazing service. Ordered lunchtime yesterday and it arrived lunchtime today. Fantastic 

Phil - Geilston Bay, TAS
Jul 24, 2019

Thank you very much for sending the larger clips- they were a perfect fit for my application. I was surprised to see the overnight priority on the parcel- well over and above service. A very happy customer! 

Greg - Geebung, QLD
Jul 25, 2019

Thanks so much for my Oztrail deluxe compact.  Arrived Tuesday and I’ve just unloaded and checked it – all good thank you so much. Good price and efficient delivery, couldn’t ask for more.

Liz - Kurrajong Heights, NSW
Jul 25, 2019

I just wanted to say how awesome your service is. I have ordered online a few times from Snowy's now and without fail my orders have arrived correct, undamaged and within 1 or 2 days from ordering. Awesome service, great prices and always a polite friendly note in the box. Can't fault the experience.

Chris - Gympie, QLD
Jul 26, 2019

Hi Marley at Snowys,Fantastic service and delivery speed.Ordered on Wednesday afternoon and delivered on Thursday afternoon at my home in Sydney. Thank you guys so much.Plan to tell everyone about Snowys great service and best pricing.

Gary - Baulkham Hills, NSW
Jul 26, 2019

Dear Snowys, received the box this morning with the cooler in it. Thank you so much for the very good service. Love the cooler, that is the fourth one we have bought, the other three were from Freddie’s in Townsville. My husband and 3 sons use them as their lunch boxes as they all work very long hours and there is plenty of room in the cooler for food and drinks.The best feature is they don’t have zips to close the cooler as these often break after a short time. So thank you again. We have certainly recommended them to our friends.

Deanna - Ingham, QLD
Jul 30, 2019

Thank you I have already received my order. That was the fastest delivery I have ever experienced in my 12 years of buying on line! Thanks again

Nikola - Yatala , QLD
Jul 30, 2019

My parcel just arrived, and all looks good and fits well! Super excited to start wearing them for my upcoming holiday through the Kimberleys!I have been searching for the Teva sandals in my size for a couple of weeks now and that is how I finally ended up on your site. Browsing through your catalogue also reminded me I need a new pair of Keens. In all, a very easy and pleasant experience.

Audia - Macquarie park, NSW
Jul 30, 2019

WOW! Absolutely blown away at the prompt delivery service not to mention the quality of the sleeping bag i purchased. Just as shown & described online. Thank you very much I will be doing more shopping with you guys in the near future. Will also be recommending you to friends & family.

Rebekah - New Town, SA
Jul 31, 2019

Good Morning Nev.I just bought some Scarpa Terra GTX boots from you.I wanted to thank you for your outstanding service - I ordered them in Brisbane around 2pm on Monday and they had been delivered by the time I got home yesterday evening.Also, Kirsty (I think the lady's name was) who assisted me on the phone on Monday was most helpful and delightful to deal with.So, thanks for your great service from start to finish and they are exactly what I hoped for and everything was outstanding.Have a fab day.

Amanda - Warner, QLD
Jul 31, 2019

Received today ....... bloody ell ..... only ordered them yesterday, fantastic shipping service that is worth every cent of the shipping fee. Gasmate adapters are well made and perfect for the job. I will be back for sure, you have to support a business like this that supports it's customers. Premium service matters in this world.  

Nick - Rockhampton City, QLD
Aug 03, 2019

Hi, thank you for the very fast delivery of our Companion LP Gas Heater. What a fantastic little heater, certainly gives out some heat. We looked elsewhere at the same heater, an then online, and Snowys was $50 cheaper, and with free postage. What a great buy. Even our friends comment on what a little ‘ripper’. Thanks heaps and will continue to check out Snowys for future buys.... 

Joe - Russell Island, QLD
Aug 05, 2019

Just a quick email to let you know that I really appreciate your friendly phone service and speedy delivery !! I ordered on Friday at lunchtime and it was delivered to my door Monday lunchtime !! 11 out of 10 Snowys Have a wonderful day!

Ken - Byron Bay, NSW
Aug 07, 2019

I rang yesterday with a problem paying on your website. It was great to get a cheerful, trained operator. The boots arrived on my doorstep this morning! Unbelievable. Great service

Bruce - Don, TAS
Aug 08, 2019

Hi I recently had a product replaced under warranty I spoke to both staff in the the store and the warranty department Staff were extremely helpful. The online warranty process was simple and quick Staff in the warranty department went out of their way to resolve the matter quickly Thanks again for your help 

Tony - Seaforth, NSW
Aug 09, 2019

I am so impressed with the service from Snowys. Communication about my order and fast delivery was excellent. Very happy and I look forward to buying more from you.

Karen - Cooroibah, QLD
Aug 12, 2019

Hi Lisa My four items from Snowys arrived today in mint condition.  Snowys always has competitive prices and THE best service.A few weeks ago I received another item that wasn't quite right.  I contacted the warranty section and with hours Nick had a replacement (which he personally checked) item on the way.  It was extraordinary service for a warranty issue!

Peter - Stony Rise, TAS
Aug 15, 2019

Hello, Absolutely delighted with both the service and the toilet. In the past we have only used Thetford but, after continual problems we decided to change brands after seeing your informative video. It has turned out to be a very good decision.Thank you.

John - Moore Park, QLD
Aug 15, 2019

Hi I have bought a lot from Snowys in the past and have always found shopping on line to be effortless. The prices are good and the help if required is great. Always a great experience. Will spread the word . Thanks

John - Panania, NSW
Aug 16, 2019

Hi Marley and the team,I bought 4 bottles of Debugger from you last week and I've never been more impressed with customer service ever! Not only was the online ordering process quick and easy, but I had confirmation of my order straight away, and an invoice. But then the product came THE NEXT DAY!! That's unheard of when you live in Rockhampton!! I think you guys must've driven up overnight yourselves! Couriers are not that fast! And there were nice touches. Like the handwritten address and the little thank you note that was enclosed with my order. I would get all my shopping with you if you sold groceries and clothes! I couldn't be more impressed! Thank you sincerely.

Margaret - Park Avenue, QLD
Aug 16, 2019

Hi All,Great job and service to provide me the Coleman Packaway table and bench set.I’d like to mention I was going to go with another set up, but after watching the small video on your site that I changed my mind....It was turned up today(Fri) ready for the weekend!! As well....Top job!

Chris - Tumut, NSW
Sep 04, 2019

Again we are delighted with the service we received from Snowy's. Thank you!

Joyanne - Bubndaberg North, QLD
Sep 04, 2019

Awesome service Sam.  Shoes have arrived and on my feet!!! Thanks heaps.

Maureen - Nords Wharf, NSW
Sep 04, 2019

Hi team,

Just wanted to send a quick message to thank you for an amazing first time shop experience!!

From ordering, a query via messenger, email updates and delivery - I can’t fault the service and support.

Thanks heaps - I look forward to shopping with you again!

Cheers, 

Jess - Norlane, VIC
Sep 04, 2019

I have purchased from Snowys a couple of times now & absolutely wrapped in their service & pricing. I have purchased goods from Snowys, paid for delivery & still paid less than if I had purchased locally. Best prices, reasonable freight & super fast delivery. Then to top it off with my last purchase a thank you note & a camping & hiking checklist.
Keep up the good work Snowys.

Ed - Unknown, SA
Sep 04, 2019

Package arrived today!

Freakin' incredible delivery time!! That's a (5)Thumbs up from me, Outstanding service guys&ladies that beats anything I've previously ordered online by a mile(?) 

Tim - Goondiwindi, QLD
Sep 04, 2019

Dear Lisa,

Thankyou for your note with my latest delivery. Being quite impatient, I must commend Snowys on their prompt delivery ! Order before lunch, receive the next day (Adelaide metro anyway.). Just fantastic !If there is ever a way to successfully compete with Ebay/Inet pricing, Snowys have found a way that will keep me coming back. Pricing is important, of course, but delivery service is one that will keep me coming back ! Thankyou for your excellent, pompt, customer service.

Mark - Wynn Vale, SA
Sep 04, 2019

I ordered three pairs of socks and a mosquito net and I just wanted to thank you for the extremely quick delivery and excellent communications regarding the order. Very impressed and look forward to shopping with you again.

Andrea - Yarralumla, ACT
Sep 04, 2019

Placed on order for a Tourer 9 tent am Tuesday and received it pm Wednesday. Fantastic service. Haven’t tried it out yet but have used one in the past and we were very happy with it.

Janet - Lismore, NSW
Sep 04, 2019

Thankyou so much what amazing service can't believe our parcel arrived already.Ordered Saturday on my doorstep Tuesday awesome.

Donna - South Grafton, NSW
Sep 04, 2019

Amazing service! The order arrived to our big surprise this morning! So impressed with your service & will definitely order from you again! Thanks for a great online shopping experience!

Rebecka - Albert Park, VIC
Sep 04, 2019

I received my duffle bags in great order and time, exactly what I wanted to thank you.

Mark - Ipswich, QLD
Sep 04, 2019

Hi Guys, My order [sleeping bag] arrived safely today whilst I was at a medical appointment. I haven't yet taken it out of its' own bag, will do that some time tomorrow and get back to you. Thanks for such great service and products. I am over the moon with my previous order the Coleman stretcher bed! By the way I am not on Facebook or such media.

Raymond - Murgon, QLD
Sep 04, 2019

 Cheers Guys ....Got chair 10.45 am today ...ordered on Monday night ...Great service ,great product

Jim - Oxley Vale, NSW
Sep 04, 2019

Good morning Snowys, I just wanted to provide some feedback to the recent order I made this week. I wanted to let you know how impressed I have been with ordering through your company. I have never been in store nor ordered from you, but on Monday this week around mid afternoon I created an an account and ordered an icebox and a few thermal ice packs, and it was dispatched and delivered the very next day, exactly where we asked. That's fantastic - ordered one day, delivered and received the very next day and delivery was free! This is outstanding customer service, and I wanted to let you know how appreciated and what we thought of your service. We are still yet to test our Evakool icebox and thermal ice packs but we will in a few weeks time when we go away ..... and i am sure it will be great! Thank you again for your outstanding service, and good prices as it seemed everything i ordered was on special :)

Karina - Evanston, SA
Sep 04, 2019

Thanks. Received in good condition. Happy

Michael - Tewantin, QLD
Sep 04, 2019

Omg IT IS ALREADY HERE.. You guys are so amazing.. Guess whose going glamping with the girls this weekend!

Rachael - Singleton, NSW
Sep 04, 2019

Thanks again Snowy’s,  I received my order really fast and great products and prices. Much appreciate. Very regular and satisfied customer

Bea - Brisbane, QLD
Sep 04, 2019

Just received another great product and fantastic service from the team at Snowys. thanks again

David - Capalaba, QLD
Sep 04, 2019

Hi guys,just want to say thank you for the order that we received this morning when it was was only ordered the day before - Brilliant....We are happy with the goods we purchased and I really can't beieve that we already have them...Thanks again so much - we will definetly order through you again. The tape on the box says ripping customer service, well thats spot on.

Pat - Mudjimba, QLD
Sep 04, 2019

Hi guys, excellent service. Easy to order and fast delivery, placed order thursday, delivered monday, great stuff.

Dave - Cronulla, NSW
Sep 06, 2019

Hi,I would like to thank you and your delivery service for being so prompt in my delivery. I ordered on Wednesday 4th September in the Afternoon and recieved Thursday 5th in the Afternoon. I will be recommending your company. 

Julie - Lynbrook, VIC
Sep 07, 2019

Hi I would like to thank you on the prompt delivery of my shoes I recently purchased online. They only took a couple of days and were also on special, so I saved quite a bit and delivery being free was a bonus. Thank you

Lynette - Prospect, TAS
Sep 15, 2019

O. M. G. I ordered this PLB Thursday evening and you have it delivered next day before lunch. WOW! Best service ever. THANK YOU.

Richard - Bassendean, WA
Sep 15, 2019

Hi Bob, Just thought I would let you know that the Thetford Porta Potti arrived safe & well! Great website, watched your video of the product and then ordered, you beat all the local dealers here in Cairns by quite a margin especially with the free delivery. Will certainly gives you guys a look next time we are after some more camping gear…

Phil - Cairns, QLD
Sep 15, 2019

Great product, fast delivery, very happy.  

John - River Heads, QLD
Sep 15, 2019

Hi there, all going very well with my gear. My last purchase of the heater is a real win.

Dennis - Paddington, NSW
Sep 15, 2019

Just a quick note to say thank you for the great service and fast delivery of my sea to summit tk2 sleeping bag that came yesterday at 1.00pm, i only ordered on sunday night late. I made the choice after watching the video with ben and then speaking to one of the girls on the phone at your shop in adelaide for advice. looking forward to many a trip on my bicycle with it, and more shopping from you.

Paul - Wauchope, NSW
Sep 17, 2019

Thanks for the fabulous service.  Very impressed.

Greg - Kelmscott , WA
Sep 17, 2019

Hi there,I wanted to say a very big thank you to Snowys and Suzy (i so hope I've got her name right) for going above and beyond in getting my hydration vest to me, literally overnight. I am completely blown away and really could not be happier. Thank you so very much. Thank you

Keryn - Chambers Flat, QLD
Sep 17, 2019

Just wanted to say thank you for the great service. I recently bought a sleeping bag online for my son’s school camp. It was a bargain at less than half price, postage was free and it arrived the next day. I have spread the word with the school Mums and I’m sure you will be selling a few more. Many thanks,

Felicity - Cherrybrook, NSW
Sep 18, 2019

Hi Tahylia (I hope I spelt that correctly)I just received my order which i placed a couple days ago, wow great service and for delivery this quick to where im located is very impressive.Much appreciated and will definitely recommend and look to place other orders.Once again Thank you

Shaun - Barkers Vale , NSW
Sep 18, 2019

Hi Bob My wife ordered these mattress' on, I think, Thursday night with me telling her that she'd probably just get them, before or on the day her family arrive from Japan, but lo and behold, here they are on the Monday afternoon, 16th of September, well before they've arrived, I'm impressed!!! The Coleman mattress' are great, just a little bigger that I thought they would be but no problems, will make them both fit in the tent!!!! Thanks again

Andy - Manoora, QLD
Sep 18, 2019

Hi there,I ordered a Leatherman Wingman knife from you guys last weekend – the process was seamless, and I received the item today – just as Toll said they would.So I guess I am saying that you guys  doing a great job – and Toll to as it was easy to track and Afterpay is also great and not that I need to tell you but keep this process simple and we will keep on ordering.Great work and keep it up.

Kim - Albury, NSW
Sep 19, 2019

To the team at Snowys. Thankyou for the excellent service. My solar blanket arrived today. Great service. 

Peter - Minyip , VIC
Sep 19, 2019

Hi "Snowys",I appreciate very much how quickly you attended to my order which arrived last Tuesday!

Val - Donvale , VIC
Sep 19, 2019

Hey guys!Just letting you know that I have received my order and was superfast!! Fitted perfectly and will keep your name on reference for anything else I may require

Justin - Morley,
Sep 23, 2019

Tauylia,Don’t know if I spelt your name right but my BBQ has arrived and it is everything your staff said it would be. Thanks Snowy’s you did a great job will purchase again even though I am in NSW.

Graeme - Villawood, NSW
Sep 24, 2019

Hi All, I would just want to say thank you for you prompt delivery time and the product i purchased was exactly as per your website, i could not be happier

Bryan - Gymea Bay, NSW
Sep 24, 2019

Hi Snowys team,I just wanted to say thank you for terrific service im blown away.I had been waiting 5 weeks for a swag from a supplier so cancelled my order and found your website.From the time I ordered your team has been I would say the best customer service I have ever experienced and im 41  so I just wanted to let you know your miles in front and I look forward to being a returning customer and also recommending you to friends and family.Cheers

Michelle - Mansfield , VIC
Sep 24, 2019

Hi all at Snowys, Just a quick thank you for my order. It turned up super quick ready for our next camping trip. It was well packaged and in great shape.

Jeff - Chittaway Bay, NSW
Sep 25, 2019

Hi Snowys, Just want to thank you for the sending my order so quickly.  I am so impressed 😊.  It was a last minute order for my daughters Duke of Ed Camp – forgot they needed a compass! Thanks again for the quick turn around.

Carmel - North Epping, NSW
Sep 25, 2019

Thanks snowys for the quickest order delivery.  I ordered on Saturday night and the order turned up today.  The quickest delivery ever to Tasmania.  Thanks again I will be ordering more from you and will recommend to friends

Liz - Rosny, TAS
Sep 27, 2019

Thanks for having the best prices on jetboils and freeze dried food. I just bought the sumo tonight and next pay im ordering a bunch of servings. I wouldnt have got these without your low cost thanks heaps keep the specials rolling

Gabriel - Kamerunga, QLD
Sep 28, 2019

Good afternoon, I had the pleasure of shopping at Snowys at Brendale today and just want to provided some feedback. I myself work in an industry were people and Quality customer service have a Direct impact on our successful and I must say your team at Brendale are brilliant. The staff are extremely helpful and know what they are taking about. They are not only helpful, but you get the sense that they genuinely want to assist people with the products and ensure their customers are making the correct decision for their needs. Great staff and great service, given the shear amount of business that sell outdoor gear these days, your staff; especially the team at Brendale are the reason my family, friends and myself recommend Snowys.

Andrew - Brendale, QLD
Sep 30, 2019

Snowy’s digital content is excellent, from the newsletter through to the videos. Great to see an Australian company delivering world class online retail!

Andrew - Geelong, VIC
Oct 01, 2019

Shoes arrived this morning. Thank you so much for your fantastic pricing and prompt delivery.

Dave - Newport, NSW
Oct 01, 2019

Thank you for letting me know so promptly I received my order today. Would recommend you 

Pat - Taromeo, QLD
Oct 02, 2019

Hi Snowys Team, Just a short message regarding my most recent order. Once again, thanks for the prompt service! All the gear arrived today and it's looking great. Keep up the great work. Looking forward to heading outdoors again soon with the new cooking unit.

Trev - Mafra, VIC
Oct 02, 2019

Team at Snowys, What a fantastic job, I placed the order Friday afternoon and received it Tuesday morning.  A big thank you also should go to the courier. Nothing normally gets delivered earlier than expected. Especially to the Far North of Queensland. Thankyou again, will gladly do business with you again and will recommend you to others in the future.

Brenda - Mareeba, QLD
Oct 02, 2019

Hi to all, and Nev! Thanks for the superb service when buying my HiTec Ravus shoes. You have a great website, easy to navigate, and I love all the camping/travelling information. Prices are always competitive, and the fast delivery blew my socks off (just as well I was getting new shoes). I recommend you to all my friends as better than Anaconda. Thanks again, until next time

Ian - Garran, ACT
Oct 04, 2019

Good morning Guys &Girls..............received my Deuter Transit40 Pack on Wednesday morning, which was pretty impressive since I only ordered it last Saturday Lunchtime. Nearly half the price of any opposition and perfect for Overhead Locker Storage. Thanks again for the as previously/ongoing fantastic service.

Sean - Toormina, NSW
Oct 05, 2019

Thank you for the service ordered the mirrors on Thursday and received them on Friday the next day. When placed the order it stated 3 to 5 Days on the invoice so congratulations on the service as I didn't expect the mirrors to be delivered for at least a week.

Brian - Sawtell, NSW
Oct 04, 2019

Hi, just wanted to say thanks to Snowys for my delivering my new sleeping bag so fast. You guys are unreal! Very reliable and always competitive on price.I have used a few Sea to Summit sleeping bags and this one might be my favourite. I'll be heading to Tasmania to test it soon enough but I love the weight of this bag and the more relaxed fit compared to my older model Spark 2. Should be easy to boost some layers inside if needed. Tasmania here I come. Have an awesome day.

Jason - Burleigh Heads, QLD
Oct 06, 2019

G’day Snowys:  Once again you’ve provided excellent – outstanding - service.  I placed a small on-line order with you last Thursday at 11.25 am – it arrived the next day before 8.30am.   That is truly amazingly quick service.  Thanks.

Gordon - Belmont, NSW
Oct 09, 2019

Hi We were very happy with our first interaction with Snowys, so thought we should let you know!!We were looking to buy a large esky for our sone and his family for Christmas and us being new to this camping thing, decided to check out the store in Brendale.The gentleman in store was great…patient, very knowledgable and keen to help…and no sales pressure.It was an easy choice to make in the end…Dometic 110litre…with very competitive pricing Our car was full from being away so decided to purchase on line with free delivery.Another great service….carefully wrapped and protected….arriving only 2-3 days later.(Thanks Mick and team)n summary, thanks for a great, all round experience at Snowys.Highly recommended.

Peter - Jindalee, QLD
Oct 08, 2019

Thank you for supplying a great set of caravan mirrors, I have been towing a van since 2006 and I can say these are the best I’ve ever used and your delivery service was first class

Ray - Dubbo, NSW
Oct 09, 2019

Hello Nev.I recently purchased a pair of Salomon XA PRO 3D trail running shoes from your webstore and wanted to say I am very impressed with everything and couldn't be happier!First of all, they arrived in less than 40 hours, wow! They were marked down to a very reasonable price, you had exactly the colour and size I was looking for and the ordering / paying process was well designed to make it as easy as possible. So easy, I made the order on my phone.From one happy customer.

Tim - Epsom, VIC
Oct 10, 2019

Ordered my products on Tuesday 6pm, express delivery, arrived early Thursday. Great product, great service, I’ll be back!!

Chris - Wheeler Heights, NSW
Oct 11, 2019

Hi Snowys. Thanks for your great service, i ordered 2 bunkers on Tuesday was told 2 to 3 days for delivery which is great. Got home from work Thursday night and they had been delivered. Thank. 

Glenn - Hodles creek, VIC
Oct 14, 2019

I am just emailing as I feel it is important to tell you how impressed I am with the service I got from ordering a pair of hiking boots online. I live in Karratha W.A and since moving up here everytime I have ordered something on line it has taken for ever and complicated and painful. My experience with you has been the complete opposite. I actually bought the boots as I am doing the Everest base camp trek in December and really need to start purchasing my stuff. I am always hesitant ordering things online but you have made it such a great experience that I will be purchasing most other things I need for the trek through you.

Rebecca - Pegs Creek, WA
Oct 14, 2019

Good Afternoon I just want to let you know we absolutely love the service from Snowys. This definitely won’t be our last order. Well done to all of your team 😊

Marie-Anne - Geraldton, WA
Oct 15, 2019

To The Team at Snowys, I have been asked to supply some feedback on my purchase of a 3.0m Oztrail canopy, from the time of first purchase I have found each person I have dealt with to be helpful and friendly. Although I Had a warranty claim on the item that also was handled in a professional manner. I received my replacement canopy yesterday, 14/10 ahead of the projected delivery date. I spoke to Nick during this time and was very happy with the way I was treated. Again thanks to all at Snowys and I would and have sung your praises to my camping/fishing buddies, I will certainly be shopping with you in the future.

Mike - Thornlie, WA
Oct 16, 2019

Just received my OZTENT screen house mesh floor saver and the three screen house (SQ) walls.. I'm so grateful and thankful for the great Customer Services and thank you and your team at 'SNOWYS' for such a speedy delivery. Much appreciated 

Helen - Merrylands West, NSW
Oct 16, 2019

Just wanted to say thank you to the team for getting my order out so quickly. I ordered online right on the 2pm cut off and I received it 9am the next day which was amazing as we decided to last minute hit the road on our holiday earlier than intended. So thank you! We used all the items and they were fantastic - the kettle is super handy! We appreciate your great service.

Dimity - Earlwood, NSW
Oct 16, 2019

Thanks heaps…both of my orders came next day…great service by great people with great products.

Paul - West Haven, NSW
Oct 19, 2019

A fellow 4WD-er told me about you guys so I ordered a Zipboil from you. It was a painless process over the net and the product turned up on the 2nd day after ordering. Some of the most painless and quick buying experiences I have had.

Jack - Grange, QLD
Oct 20, 2019

Thanks for the prompt and efficient service. It was just as easy shopping online as it is in the Snowys store. My back is causing me grief, and the Coleman’s chair is by far the most comfortable I have found. I thought you might find the picture amusing. It was taken 15 seconds after I unpacked the chair. Perhaps Coleman’s could run an ad along the lines of “Better buy two...” In fact, the one one I bought online was the second one, after getting the first in the shop. Thanks again for excellent products and service at a very reasonable cost.

Ken - Balaklava, SA
Oct 22, 2019

This is my Second Engel Fridge Purchased through Snowys Online.  Excellent Communication. Excellent Delivery with Toll. Package was received in good condition. Very happy. Thank You. 

Darren - Singleton Heights, NSW
Oct 24, 2019

You guys are insanely good. I placed the below order yesterday and it has arrived at my office this morning! I don’t know ow you do it but keep it up!

Caitlin - Canterbury, VIC
Oct 24, 2019

Hi Dale, just a short note to thank you for your amazeing efficiency, after speaking with you young lass in adelaide she said your office in brisbane would courier the product to me. Well early afternoon the following day my daughter rings me n said, there is a package here from snowys, wow, we cant even get couriers to deliver overnight from sydney. That is the quickest product delivery i have ever had, thankyou, your an amazeingly efficient company, cheers

Peter - Narooma, NSW
Oct 22, 2019

Hi Snowys Team, Recently I purchased a “Zempire Jetset 5 Air Tent” from you and enclosed was the attached customer order feedback card. Well my whole experience with everyone I have spoken to at Snowys has been outstanding for the following reasons; Very polite and courteous team, and I mean both Adelaide & Brendale. Very knowledgeable about every product that I  have enquired about over the last month. All staff keen to find the right solution for the customer. Whilst I have not yet used my new tent to date, I am very happy with my purchase (Based on Ben’s outstanding U Tube videos). Ben’s videos are so good! He does a outstanding job showcasing the range and promoting setups/installs and product features. (He is a champion) My package was well wrapped and arrived on time from the Brendale team. I am a new customer to Snowys and so far I found dealing with the Snowys Team an absolute pleasure! 10/10    😊 I am now looking at other products to purchase that you have and will continue to support Snowys and recommend you to others. WELL DONE TEAM!   Thank you..

Dan - Hollywell, QLD
Oct 28, 2019

Thanks for a very good service!!!!! My Roman chair arrived within 2 days and I was able to use it in my painting trip  I have recommended it to friends  Thanks again

Avril - Mount Martha, VIC
Oct 29, 2019

Good Morning. Many Thanks for the prompt service. The Beautiful picnic rug arrived well packaged yesterday, and, although I haven't unrolled it ( Christmas Gift) it looks perfect. Many Thanks.

Rhonda - East Tamworth, NSW
Oct 29, 2019

Thank you Snowys.  Inflatable coat hangers ordered on line whilst we were driving back from Melbourne yesterday have been delivered already this morning to our country location.   Unbelievable!!!!  Such quick service.  Really appreciate it. Cheers

Craig - Wellington East, SA
Oct 28, 2019

My order arrived correctly and on time.  If I need other supplies I will certainly be looking to you to supply them.  Thank a lot 

Ian - Gorokan, NSW
Oct 28, 2019

Hi there Just wanted to say thanks for your fabulous service...I ordered an item on your website last Friday morning and received it Monday afternoon.It arrived in pristine condition, speedily and exactly what I ordered!This was my first experience with your company and would definitely recommend and use you again.Well done team Snowys!

Maria - Chatswood, NSW
Oct 30, 2019

Dear Michael (and the Snowys team), I live in Northern NSW and occasionally get to Brisbane where I enjoy wandering through your store. So when I chanced upon a pair of Keen shoes at a generous price and I could purchase them without leaving home I was stoked. I then received my shoes in two days, left at the back door. Excellent!Thank you for your efforts and your service. It is appreciated.

Ern - Alstonville, NSW
Oct 30, 2019

Hi Team & Ben What I thought? I am very excited to receive my goods so quickly and left by my front door. It can be a bit of a gamble when ordering online and not actually seeing the product. We always hope that it’s what we imagined it to be but it’s not necessarily the case.Gladly for me today it was. The cupboard is stable, easy to erect and exactly the cupboard that I wanted and I’m so happy and can not wait for our next camping trip to use it! So delighted with your prompt service.

Vicky - Highton, VIC
Oct 31, 2019

received my order yesterday thank you, the swiftness of delivery was amazing, once again for great service

Lorraine - Long Beach, NSW
Nov 01, 2019

The order was delivered yesterday afternoon. I could not believe the order was delivered so quickly. Well done guys

Alan - Dawesville , WA
Nov 01, 2019

Hi, and thank you, to everyone working at Snowys, for their prompt delivery of my parcel. I could not believe it when the delivery truck arrived this morning, as I only placed the order on Wednesday afternoon and it was here early Friday morning.Thank’s again.

Nick - Orchard Hills, NSW
Nov 01, 2019

Thank you so much for the speedy delivery of my chair.  It is exactly what I was looking for.  Can't believe it arrived from Brisbane to Central NSW within 2 days.  Well Done!

Vivien - SHOAL BAY, NSW
Nov 02, 2019

Hello Team Just wanted to say thanks for the speedy delivery and assistance I received when placing my recent order.  Everything is in great condition and the mirrors are awesome.  We pick up our new van in a couple of weeks and we are looking forward to trying the mirrors out on the road.

Craig - Buccan, QLD
Nov 04, 2019

Hi Snowys team, Just wanted to give you a shout out. Your products are always competitively priced, and arrive quickly. My order arrived today and I only ordered it on Thursday night. Thanks again for another great experience!

Rhea - Plumpton, NSW
Nov 04, 2019

Dear Team Snowys,I have just returned back from my Nepal trip where all our gear (4 sea to summit sleeping bags+liners+ dry sacks) were put through use on a 9 day trek upto 4380 mts elevation. I would like to thank the entire team for helping us with the decision on the sleeping bags. They served us really well, keeping us nice and toasty through the chilled nights. The sea to summit liners were something amazing on their own, which has kept us pondering till now as to the abilities of such a thin piece of cloth. With temperatures ranging from 10 deg to -2 deg we manage to get the best warmth and peaceful nights with this gear. Looking forward to many more treks & adventures with our gear.Snowy's is now my no.1 recommendation to anyone looking for outdoor gear. Thanks a million, cheers

Oswin - Junee, NSW
Nov 04, 2019

Hi guys, just received the Roman swift x4 gazebo. Love it!!!! Now can't wait for our Tassie trip in Jan to use it. Although I'm sure we're going to be putting it up many times before then, like right now lol. Soooo easy, even by myself, out of the box and straight up.
Thanks again for another perfect shopping experience. What I ordered, in good order and shipped extremely fast!.
Looking forward to thinking of the next camping item we will"need"

Donna - Duncans Creek, NSW
Nov 05, 2019

Hi I received my order today and just wanted to pass on my feedback.  I placed my order Sunday afternoon and fully understood that current stocks were out and that you were expecting an order mid November.  That was fine so i purchased anyway.  Your web site was so easy to use and making my purchase a breeze.  Today 5/11/19 i received a message saying that my order was on the way :-)  When i got home it was there waiting at the front door.Thanks for the excellent service and prompt delivery.  I’ll be buying more from you guys in future.

Neil - Mount Cotton, QLD
Nov 05, 2019

Hi Mick,Received my order today what a fantastic store you have. I was there last week for the first time.It's a pity you don't have a store on the South side of town, but would not hesitate to purchase online from you as the service was excellent.

Bernie - Forestdale, QLD
Nov 06, 2019

Hello Folks I only ordered my multi Nikwax products yesterday – Tuesday November 5th and I received them earlier this afternoon – Wednesday in the Blue Mountains West of Sydney.Thank you for the prompt delivery of all products which were received in good condition as expected.

john - Blaxland, NSW
Nov 06, 2019

Ordered on Monday afternoon. Delivered on Wednesday afternoon. Excellent service, as usual, and great price. Thanks Snowys. I will be back.

Damien - Ocean Grove, VIC
Nov 07, 2019

Hi Snowys,I would just like to thank you for your wonderful service and help with the books that we ordered and a great big thank you for your prompt and excellent delivery of our order.  We will be recommending you to our friends when they talk about camping.

Julie - Rossmore, NSW
Nov 06, 2019

Thank you for the promptness of your replies and postage service. I have received my items and am very satisfied will shop with you again.

Curtis - Woolgoolga , NSW
Nov 07, 2019

Hi,Just wanted to say thanks for the very timely delivery of the trekking poles I purchased from you this week.  Great price and delivered, as promised, within a couple of business days. Many thanks Snowys team for a very smooth transaction!

Glyn - Endeavour Hills, VIC
Nov 07, 2019

Good Evening Nev, Just a quick email to let you know about my Snowys experience. Yesterday afternoon I googled for ages trying to find some suitable & affordable Women's Hiking Boots. Having found nothing suitable in my own state, I settled on the Hi-Tech Womens Hikers from Snowys. They looked good and were at a good price. I sent my order and expected to wait a couple of weeks for delivery to rural Tassie. I could hardly believe it when I got home today, my boots had already arrived!! It took less than 24hours!! This is the fastest on-line shopping order I ever received and free delivery too! So I am now wearing my boots tonight to try them out and so far they are very comfy. I will test them out on a dog walk on the weekend. Thank you so much for your easy ordering and excellent fast delivery service. Now my husband wants to see what else you sell on your website! From a very happy customer

Lynette - Nubeena, TAS
Nov 07, 2019

Hi Snowys, Your service is great. You were transparent with your delivery tracking and the delivery time was better than expected. I would easily recommend you to my friends.

Calvin - Burwood , NSW
Nov 07, 2019

Thank you so much, I received my order today, you are always so prompt it is wonderful.

Christine - Badger Creek, VIC
Nov 08, 2019

Hi received my order you guys are awesome only orded yesterday and got it today going camping tomorrow so perfect timing will definitely be getting all my camp trailer pole parts and other stuff from you guys from now on will also tell all my mates pleasure doing business with you. 

Scott - Port Lincoln, SA
Nov 12, 2019

Hi Bob Thank you for getting my Oz Trail mattress delivered so quick. This is my 4th purchase from Snowys and always very quick delivery, great prices on good quality gear.

Bruce - Narellan Vale,
Nov 12, 2019

I have today received the Grand Aero3 Towing Mirrors that you sent and all is in perfect condition. I would like to thank all involved as the service was second to none. I will be putting them on the car later today before we leave on Saturday for 2 weeks in our van.

Roy - Vincentia,
Nov 12, 2019

Thankyou so much for my trail running vest - amazingly quick service, quick delivery, perfect product.

Monique - Red Hill , ACT
Nov 13, 2019

Hello to Bob and Rhi,Just a short note to thank you for your personalised cards. The service I continue to receive from Snowys has always been A1.Looking forward to dealing with you again.

Ken - Jacobs Well, QLD
Nov 14, 2019

Hi Snowys You people rock! – Best price in Australia (I searched), free delivery, very quick delivery. What more can I say other than that I will order all additional camping requirements through you. Best wishes

Alwyn - Witta , QLD
Nov 15, 2019

Hi guys my Oz Tent arrived today, now that is what I call good service ,I tried to price one at our local camping store same day I ordered from you but he could not even give me a firm price and here I am with my tent sitting on my floor , I will be sure to put out a good word for you  . Thanks again 

John - Pymble, NSW
Nov 04, 2019

Received both lots of camp chairs today. Very efficient delivery times and right to my door. Great products, price and service, Thank you

Christine - Ingham , QLD
Nov 17, 2019

Hi Snowys Team all my gear that I have purchased is fantastic Trekking 250k in the Andes was unbelievable My bed mat sleeping bag were perfect especially because it came with a pillow They called me the five star Camper Will always use Snowys for all my Trekking equipment

Margo - Strathfield, NSW
Nov 17, 2019

I was very impressed with the speed and regular updates regarding my delivery. Also the quality of the Coleman 4 person pop-up tent. I have already erected it by myself, including the fly cover, and I am a 67 year old woman. It's just like the video on your site. Thank you and best regards

Wendy - Camden South, NSW
Nov 18, 2019

Hi All Just want to say thank you for your excellent service in respect to my online order. Love dealing with your store.

Anna - Cambridge, TAS
Nov 19, 2019

Hi Ben,I just wanted to say I'm very happy with my Leki walking pole and your excellent customer service.  I can see why you get so many 5 star reviews.

Jennifer - ANGLESEA , VIC
Nov 19, 2019

Thanks the fridge stand was here basically overnight,sellers in Wollongong ,can’t even do that,the price and freight was right,you’ve got me l will now look if you have what l need and the price is right ,l will order it from you.Thanks again

Lou - Tarrawanna, NSW
Nov 21, 2019

Just a quick, mega thank-you for my Keen hiking boots, which I ordered yesterday and which arrived in Sydney less than 24 hours later. I had rung one of your staff members (Kirsty?) yesterday because I was worried they wouldn’t arrive before I go away on Sunday, and she did warn me that fires in NSW might impede delivery. So you can’t imagine how thrilled I was when they arrived this morning, pristine in their packaging and feeling just as comfy as the 8-year-old pair of Keens I’m replacing them with. I was also pleased to pay $70 less than they were going for everywhere else.

Catherine - St Ives Chase, NSW
Nov 21, 2019

Thank you. Your service and delivery(next day)  was terrific. Would recommend you to everyone

Robyn - Kippa-Ring, QLD
Nov 22, 2019

Just to let you know how pleased we are with the Beachkit beach umbrella. Arrived this afternoon so from order ti delivery 3 days ago!!! Amazing! The umbrella is great. Thank you so much.

Caroline - Ilkley, QLD
Nov 20, 2019

Hello,I received a thank you note from Nev with my order today asking for a review or email.This is the first time I've made a purchase from Snowys, and I just wanted to say great job!I placed my order on Saturday, and it arrived Wednesday (which is earlier than expected as I live in Perth and most things take forever to get here).Also I'm so grateful that you sell the Teva womens Tirra in a size 5 :) Everywhere else only stocks from a size 6-10. Please continue to sell size 5, I'm sure there are others like me with small feet who will continue to buy footwear from you if you regularly stock size 5.Your price for the shoes was competitive too. Overall 5/5 :)

Lisa - Dianella, WA
Nov 20, 2019

Hi Taylia,Just wanted to say a BIG 'THANK YOU' for the Coleman Queen Size Airbed.Delivery was superfast and product is awesome. Shame they don't have asingle or double in this make with the dual inflate system. Wouldreally like a double size as well.Just thought I would let you know how super pleased I was with theservice from Snowys.

Pam - Mount Cotton , QLD
Nov 25, 2019

I would just like to say thank you for your last transaction. Your service was excellent, your communication was above average and your delivery was outstanding. I will get another chair off you as soon as I can afford it. Its a bit hard on the Pension. Once again - Thank you!

Barrie - Sun Valley, QLD
Nov 27, 2019

Boots turned up on Monday. Perfect, fantastic service - thanks very much. We'll be sure to buy from you again - Keep it up!

Peter - Lindisfarne , TAS
Nov 27, 2019

Hi. My kettle arrived safely this morning.I bought this for my daughter to take travelling overseas, she is thrilled with it Thanks for super fast and safe delivery.

Marion - Dasyure Place, QLD
Nov 29, 2019

Hi Guys, Just like to say how impressed I am by the service. I received the order in what I can only call record time so a large number of brownie points earned! I'll certainly have you at the top of the list for any other outdoor needs I might have and will definitely recommend the company to friends and associates.

Martin - Captain Creek, QLD
Nov 28, 2019

Hi i was so surprised my order arrived in 2 days So thank you Snowys good job and keep up the good work 

Gary - South Gladstone, QLD
Nov 29, 2019

Dear Snowys Amazing service! 24 hours for 2 jars of Sno-Seal to arrive at my front door. Pretty incredible.Thankyou Rhi and the team.

Phil - Valentine, NSW
Dec 03, 2019

Thankyou for delivery of camping bed used it last weekend all good service was excellent

Gloria - Kelso , QLD
Dec 03, 2019

I just wanted to thank you for the great service I always get from the Snowys crew.  I have bought a number of items from you guys and its always on time and great gear.  Thanks for the service and have a great xmas

Louise - Mount Hawthorn , WA
Dec 04, 2019

Hello thanks for the excellent service with no fuss place the order was keep fully informed what was happening and had the item within two days fantastic thanks again

Russell - Sunshine , VIC
Dec 04, 2019

Just a quick not to say how happy I am as a first time customer with my new vest. Service and delivery were exellent.

Jeni - Golden Beach, QLD
Dec 04, 2019

Hi Lisa, Thanks for the Thank You note. I’ve purchased a couple of things from Snowys & have found the range, pricing and customer service & communication to be excellent. Keep up the great work Cheers 

Mike - Kallaroo , WA
Dec 09, 2019

Hi to the team at Snowys,Received the Hill Billy Bushranger kit 2 today, thanks for awesome quick freight and a great price.  Would recommend you guys without hesitation, once again thanks.

Mary - Esperance , WA
Dec 10, 2019

Hi Just wanted to say thanks for the quick prompt service , goods arrived as ordered and very quick delivery! Thanks

Andrew - Boambee East, NSW
Dec 14, 2019

Exciting news this end too it arrived safe and sound Thank you for making sure it arrived and so well packaged.

Sandra - corio , VIC
Dec 17, 2019

The product I ordered from you on Sunday, has just been delivered to me.  I was watching out for any tracking information but here it is already.  I am very impressed and will not hesitate to refer my friends and family to you.

Fran - Winston Hills, NSW
Dec 19, 2019

I just wanted to let you know how absolutely thrilled I am with your company. I have only recently found you online and have been utterly impressed with your service, from the website itself, the selection, the price, the helpful reviews, the easy ordering, the option for free delivery, the swiftness of delivery and the attention to detail with packing to ensure my products arrived in perfect condition. Wow, just wow. I will be visiting your site as first option in future as for every item I purchased you were significantly cheaper than other camping store online and locally. I actually recieved my order faster than I could have made it to the shops if I were to buy locally.  I cannot say enough complementary things about Snowys. Feel free to use my review online. 

Amanda - Holloways Beach, QLD
Dec 20, 2019

Good morning all, I would like to say thanks for my recent transaction. I purchased two Zempire enduro 300 lamps they arrived promptly, but unfortunately one was damaged. I sent your team an email on the weekend and first thing Monday you replied. Damaged article was replaced and received Thursday! Brilliant service you should all be proud of your business, and all this a week before Christmas. I wish all businesses could be as efficient and courteous as your team.Many thanks and best wishes for the season. Kind regards Steve.PS. Will shop again and be sure to tell all my family and friends about this positive experience.

Stephen - Toothdale, NSW
Dec 20, 2019

Hi Guy’s,I ordered a camp chair for my Grandson, I cannot stop bragging how professional you guys are. The thankyou note from Mick added a personal touch.The updates as to when my parcel would arrive was spot on and the packaging was excellent.Considering it is the week before Xmas it still only took 3 days , as you promised. You guys Rock 

 

Narelle - Maitland, NSW
Dec 20, 2019

Hi Rhi You asked me if I would give a review. All I can say is FANTASTIC!!! My items I bought all arrived when you said they would. I also like the little notes about there may be a delay which there wasn’t. I’ll be shopping with you again. Also all prices were lower than I could buy locally.Thank you

Pauline - Edensor park, NSW
Dec 20, 2019

To the team at Snowy's, a massive congratulations! I am not normally one to write reviews but you deserve this one.I placed an online order for 2 things at the start of Dec. One item was shipped straight away and i received it the following day. The other item was on pre-order and was surpose to arrive in your warehouse today but instead I got an email yesterday saying it had been shipped. I live in N.S.W and it has just arrived at my house today just in time for christmas! I can't thankyou enough for the excellent customer service you have provided and i will be definitely recommending you and your products to anyone in the future. Your prices are very competitive and beat all my local camping stores.  I will definitely be ordering off you again!Keep up the great work and Merry Christmas to all, especially Dale who made my day with his smiley face on my thankyou card :)

Shannon - Horsley, NSW
Dec 22, 2019

Hello Rhi,I appreciate the fast delivery of my online purchases. They are intended to be gifts to my friends. It was way ahead of schedule which is always good especially this festive season. Your online store is easy to navigate. Receiving the email confirmation right away also gives you a sense of security that you are purchasing something from a bogus site. Thanks again and Happy Holidays! 

Synmark - St Leonards, NSW
Dec 30, 2019

Hello ,Just received my order today and would like to thank you for your great service ....I will certainly be shopping with you again.Happy new year to all.

Theo - Eumundi, QLD
Dec 31, 2019

Hello and shorty Happy New Year, Thank you for our recent delivery from Snowys. We were both amazed at our quickly the order arrived in North Queensland. Utilisation of your website was extremely easy and well organised. Payment system was secure and relatively quick. We are both looking forward to our next purchase with Snowy. Thanks for your assistance and support.

Alene - Mt Louisa, QLD
Jan 01, 2020

Thank you for your prompt delivery and providing a great product at a great price . I would highly recommend Snowys and will definitely be purchasing more items in the future.

Steve - Norman Gardens, QLD
Jan 07, 2020

Great price super fast delivery and fantastic chair to watch the sunrise with a coffee every morning.Thanks Jarod for the personal thank you

Phillip - Sunnybank Hills, QLD
Jan 08, 2020

Hi Snowys, I just want to say thank you for getting my order to me 2 days after I placed my order.This is particularly impressive because I'm in the midst of the bushfire affected areas of the south coast of NSW and we'd been told no couriers would come to our part of the coast. Australia POst hadn't recommenced delivered but when I got home today, there was the Snowys package at the front door.I am especially grateful because I'd ordered a headlight to replace the one I'd lent to some other evacuees who needed it more than me. Now, I've upgraded and I have my new Black Diamond. Thanks for delivering great service at a time when we need it most.

Deb - Batemans Bay, NSW
Jan 09, 2020

Hi Snowys team, I received my package yesterday and wanted to say I am really happy with the service and the low prices. I was very surprised to get it so soon - ordered Monday at 5.30 and it arrives in Tasmanaia on Wednesday.  Will definately purchase from you again.

Michelle - Aberdeen , TAS
Jan 13, 2020

Thank for the great service the product I brought was very accurate and fitted perfectly 

Karen - Hamilton , VIC
Jan 14, 2020

hi I made a order on Sunday and it arrived today Tuesday, just wanted to let you guys know that is A1 service in mu opinion, keep up the good work guy's 

Michael - Epping, VIC
Jan 14, 2020

Just a quick note to say thank-you for your brilliant customer service.It’s the first time that I have purchased from Snowys and I am thoroughly impressed with: 1. The usability of the website for easy online ordering - fast efficient effective 2. The price, payment options and quality of products available 3. The accuracy of delivery information as well as the speed/receipt of parcel delivery.I will definitely visit Snowys again and will highly recommend.

Gavin - Yaroomba , QLD
Jan 17, 2020

Just wanted to say I love your service!  Ordered my boots yesterday and am wearing them today!!  Arrived in good condition and exactly what I ordered...so thank you!

Annette - Wahroonga , NSW
Jan 17, 2020

Just to Let You know my order arrived safely today, 1st Class Service & Delivery of 5 *S*T*A*R* Items, Highly Recommended 2 ALL... With Many Kind Thanks..

Andrew - Lethbridge Park, NSW
Jan 17, 2020

Hi guys, my order arrived two days after ordering it and that is astounding, thank you very much. The actual item is hard to comment on as it is for emergency use only and we hope we never have to use it. Item is as advertised. This is the second time I have ordered from you guys and likely to do so again in the future. Also loved your Christmas video of Santa picking the order, we had a great laugh.

Verna - Edensor Park , NSW
Jan 19, 2020

Hi Snowys Team,I recently discovered your site in a web search for a Coleman blow up mattress. I easily shopped and checked out. I chose your site over others particularly because it said 1-2 days delivery and loved the fact that it was only $10!The single good I purchased arrived before the day I expected it and that was great as we had to rush to solve our bedding challenge with niece and nephew staying over for the school holidays. We recently reminded ourselves are last bed was done with and we didn’t replace it yet. So thanks for coming to the rescue so quickly, efficiently and with a great overall price.Your couriers and package tracking is also easy and they should be commended. I think you have a great business partner there.The Camping & Hiking Checklist along with the Thank You card within the package is a nice touch too. Keep up the great work!Although we are not camping, I would be sure to keep your store in mind for our needs next time.

Charles - Pyrmont, NSW
Jan 20, 2020

Hi Snowys, A quick note to say how great we think you are.  We've both bought walking boots from you.  It's only a coincidence that you had our sizes, but that's beyond the point. Your range is excellent and delivery, even to the Blue Mountains where letters from Sydney can take 5 days, is speedy and efficient.

Jan - Blackheath, NSW
Jan 21, 2020

Good afternoon team Just wanted to let you all know how happy I am with your service. I only ordered my oztrail bunks on Sunday evening with the hope they would turn up by Friday befor I go away and they have turned up today. Can not thank you or recommend you enough great job

Gavin - Westdale,
Jan 22, 2020

Hi Snowy’s Team,Your service is fantastic. The order I placed yesterday was delivered today in Melbourne. A big thank you to Susanne for her excellent customer service in assisting me to amend my online order.

Graeme - Ringwood East, VIC
Jan 23, 2020

My wife and I received our purchase and want to take the time to say a big thankyou for your outstanding service and the great quality of the product. Your candid “Aussie” approach is refreshing and feels personal, a big tick. Your product description and price and mail service are impeccable.Overall a cheery thankyou and we look forward to doing more business with you in the future.

Paul - Moruya, NSW
Jan 29, 2020

Hi Snowy’s Team, I just wanted to thank you for the excellent service I received on the online order below. I placed the order just before lunch yesterday and received my order (in Newcastle NSW) just after lunch today. That’s very fast service, and the product is exactly as I expected. Well done!

Matt - Charlestown , NSW
Jan 29, 2020

Thanks for the email. We have the joiner, but have not used it due to the bushfires. Our daughter took the 2 x rv5 tents away (before joiner arrived) and used ingenuity and ropes to join them. She was beyond happy with the tents and said there were lots of people passing and checking them out. She had to set up and pull down 3 times before finally being evacuated and did all this by herself in record time - what a testament to the tents! Anyway, we are looking forward to actually using them ourselves.
Thanks for great service and products

Diane - Wilberforce, NSW
Jan 30, 2020

Thankyou for your kind assistance and explanation re the products I have purchased.  It makes a big difference to me as I rarely order online and only if it’s an Australian company where I can consult by phone due to living in a remote part of Australia You made the purchase easy to do Once again thank you 

Paula - Point Samson, WA
Feb 03, 2020

Hi team, Just a quick email to pass on some feedback in relation to the order below. It’s my understanding that our order was placed on Thursday morning and arrived at our place (Coffs Harbour) on Friday afternoon. We couldn’t be more impressed with the speed, service and follow up in relation to our order. Please pass on our appreciation to the order and fulfilment team.

Jonathan - Coffs Harbour, NSW
Feb 03, 2020

Once again thank you for an easy online experience and fast freight. Your goods are always the very best quality. Looking forward to using my Anywhere bed. Kind regards

Sue - Harden , NSW
Feb 03, 2020

I rang you last Tuesday and ordered a Queen Double-High Quickbed and Pump. It arrived last Wednesday and we put it to good use on Saturday night in the family-room with the air-conditioner going and the temperature was 30 degrees celsius.  Just a breeze after setting up the sofa-bed!!We are very happy with it and thank you for your prompt service.

Elizabeth - Waratah West, NSW
Feb 03, 2020

Hi Nick,Just wanted to say thank you for the outstanding customer service snowys has.  We received our clamp for the chair yesterday.  Your staff need to here good feed back,  I couldn’t be happier with our service not just with this claim but with the other times we have used snowys for buying some of  our camping gear. So just a huge thank you to you and your  staff their either online or on the phone I can’t fault them in anyway. Thanks again,

Sue - Eagle Vale, NSW
Feb 03, 2020

Hi Nick, Thank you for your timely assistance. We appreciate the polite and professional manner of all the Snowy's staff we have encountered. This is a big part of the reason we patronise Snowy's and will continue to do so.

Mike - Adelaide , SA
Feb 03, 2020

Excellent customer service once again! Snowy’s is the first place I send all family and friends for this exact reason. Your communication and professionalism as a company is second to none. Your understanding in this situation is greatly appreciated.

Chris - Hampton East, VIC
Feb 05, 2020

Thank you for your prompt delivery and courteous conversation on the phone Snowys

Elizabeth - Woody Point, QLD
Feb 06, 2020

Hello Snowys Customer Support Team, I have just received my order delivered to my door. Wow I have to say that was quick delivery, ordered late Tuesday and arrived in Hobart Thursday morning. I’m impressed, and very happy with my choice of shoes I ordered. Thankyou, until next time.

Vicki - Howrah , TAS
Feb 06, 2020

Fastest delivery ever. Will always shop at Snowys in the future ,based purely on postage speed. Thanks so much

Simon - Lake Munmorah, NSW
Feb 07, 2020

Hi Thank you Ben for the cheery note that arrived with our order which took less than 2 days to arrive.  I felt special when the note was addressed to me personally with my name.Thank you to Genevieve for being so cheery and helpful when I placed the phone order.  We received exactly what we wanted.It is people like you 2 that help businesses to survive in these tough times.  I will be recommending my friends to look on your website for all their camping and caravaning needs.

Genevieve - Mildura, VIC
Feb 04, 2020

Thank you for your time, Fly has been received with many thanks. What an awesome warranty service you run.

benjamin - Ashmore, QLD
Feb 07, 2020

Oh thank you Paul! Such wonderful service - I’ll be sure to continue shopping with Snowy’s.

Catherine - Wangaratta, VIC
Feb 04, 2020

Nick, this is by far the best customer service I've received in a very long time. Thank you so much for all your assistance.

Sharni - Richmond, VIC
Mar 20, 2020

Hi,I received my shoes yesterday around 1pm.The service provided was excellent and to receive the shoes just over 24 hours after placing the order was amazing.  Thank you.I will certainly recommend your site to all my friends.

Cheryl - Lammermoor, QLD
Feb 13, 2020

Your excellent, cheerful and efficient online service is really appreciated.I was so surprised to receive my order within 24 hours as well as the refund for the order I botched so promptly!

Pip - Tweed Heads, QLD
Feb 13, 2020

I was amazed that my Helinox Chair order placed yesterday, arrived today.Very happy with product and speed of delivery.Fantastic service. Well done. 10/10

Ellie - Buttaba, NSW
Feb 13, 2020

THANK YOU.We have just taken delivery of a WAECO CFX75DZW COMPRESSOR FRIDGE AND FREEZER plus cover AND a Coleman LITHIUM ION FAN 12IN.Both appliances arrived in the same condition they left your business- completely damage free. TOLL Transport should be commended for their delivery.We are most impressed with your prompt supply of our two orders which were only placed late last week.It has been a real pleasure dealing with your company.

Gabrielle - WHITE BEACH, TAS
Feb 14, 2020

Thank you I received my treasures today.  An absolute pleasure dealing with you, thank you 

Taylor - Fyshwick , ACT
Feb 16, 2020

Hi Rhi,I wanted to let you know that I received my Korr Solar panel not only in a very short time frame, but in excellent condition due to the packaging.I ordered the panel on Wednesday night and was amazed that is arrived safe and sound on Friday. You Guy’s ROCK.That is some seriously good service.Ive had a play with the panel and must say im extremely happy with how it performs and how easy it is to use.Thank you again for a wonderful experience and fantastic service.Talk very soon.

John - Paget, QLD
Feb 21, 2020

Ordered one day arrived the next. Since slowly building up my camping gear I've had nothing but exceptional service. Quick delivery and great prices. Really glad I've found Snowys.

Bob - Paget, QLD
Feb 21, 2020

Thankyou it arrived yesterday , and it’s been pumped up and a bed made up in the back of my car, I’m on my way to Tassie, and I’ll be car camping , so hopefully it’s comfortable, thanks for being so quick to get it sent to me. 

Diane - Coopers Gully, NSW
Feb 23, 2020

Hi Snowys,I just wanted to let you know how happy we are with our recent purchases. We purchased two Northstar 6p lighted tents and a minipresso. Your website is fabulous and easy to find things (even things we didn’t know we needed!), you have a great selection of products and the service and delivery was exceptional! We received our goods in regional NSW within two business days of ordering. Very happy with our purchases and we’ll definitely be back to expand on our camping equipment!

Claudia - Kelso, NSW
Feb 24, 2020

Have just received our tent and camp stretcher and could not be happier with the products service and prompt delivery. Many thanks you are a credit to the industry.

Martin - Normanville , SA
Feb 26, 2020

I’d like to say thank you and it’s been a pleasure dealing with you the communication with your team at snowys was easy, polite and very helpful I will not hesitate to shop with you again and would definitely recommend you to anyone 

Ken - St Albans Park, VIC
Feb 28, 2020

Hey guys recently bought a stove of you guys. The stove had warranty issues. After a very quick and easy process I have a new stove. Just wanted to say everyone I dealt with from snowys was a huge help and I’ll definitely be coming back thanks again

Alexander - Woronora Heights, NSW
Mar 04, 2020

Hi Snowys Very happy with the swag and stretcher, which I note are your top sellers in their categories. They are well matched for an older swagger like me who likes to get off the ground.As usual with Snowys price was competitive and delivery prompt.Keep up the good work. 

Ross - Willetton, WA
Mar 05, 2020

Hi Snowys Thankyou so much for our delivery of camping goods, was very fast, competitive prices and great products.
When ordering online you always hope you get what you ordered and actually get your products, and you guys did an awesome job.
Thankyou again

Alissa - Kookabookra, NSW
Mar 05, 2020

Dear Snowys,My order arrived today, in country NSW, just over 24hr since ordering online. That's extraordinarily quick turnaround !Prices were good. Free postage. Package arrived without issue. Ordered a single Sea to Summit Alpha pot as a trial, to see if they were suitable. They look good. Will probably order a set This was our second order from Snowys.I expect we'll be using you more.

Charles - Armidale, NSW
Mar 05, 2020

Hey there just wanted to let you guys know how much we think of Snowys, Every dealing we have with your company is a pleasure. Great service and Great products will keep us coming back. Thanks so much 

Justin - Londonderry, NSW
Mar 05, 2020

Hey there just wanted to let you guys know how much we think of Snowys,
Every dealing we have with your company is a pleasure. Great service and Great products will keep us coming back. Thanks so much

Justin - Londonderry, NSW
Mar 13, 2020

Hi There,Like to thank you for the wonderful  service. Both to the lady on the phone and the delivery of my order. The delivery time is unbelievable  ,thank you.

Rob - Charlestown, NSW
Mar 12, 2020

To the Customer Service Manager, I just wanted to offer a quick thankyou to your team after my recent experience shopping online with Snowys.On 9th March 2020, I purchased a tent from your website and found the site was extremely user friendly. I also loved  the quality products and great prices available at your store .The delivery time for my order was simply outstanding. It was truly exceptional to have my purchase arrive at my home in NSW,  just a few days after I had placed my order. I would very much like to congratulate Snowys for providing me with such delightful customer service. My shopping experience with Snowys has been fantastic.Thankyou again

Kylie - Medowie, NSW
Mar 14, 2020

To whom it may concern, I would like to thank Kirk (kurt) from the Brendal store for his excellent customer service! We came in tossing up between the 23 Zero and Darche roof top tent's and with his help it was a very easy decision for us to pick the 23 Zero. He was more then helpfully through every step of the way and even allowed us to measure the ladder and ask 100 questions coming back with answers for every one. Please forward this to his store and manager as not enough people are told of the great job they do. So great job we were very happy and look forward to coming back to you in the future! =) Kind Regards, 

Brydie - Brendale , QLD
Mar 16, 2020

Hi, Thank you for getting my order out very quickly it's much appreciated. Your a credit to the online store industry.

Albert - Dapto, NSW
Mar 16, 2020

Pop up tent is fantastic.Managed to put up and down by myself.Best thing fo an 80 year old.

Ellen - Redbank Plains, QLD
Mar 18, 2020

Hi Snowys Thank you once again for your prompt service. I tell everyone I know who likes camping,  how great you are with your goods and services. I can't wait to use these items at Easter.Thanks again

Deborah - Albion Park, NSW
Mar 15, 2020

Hello Snowys,I am writing to give you feedback.  How awesome was my first interaction and transaction with you.    I had had some poor experiences dealing with other companies recently and decided to boycott and searched for what I wanted on-line.   I found you guys, great pricing, delivery, no hassles.. it all seemed too good to be true, but I gave it a go.The whole thing was seamless, communications were great and my goods delivered to my door as ordered and expected.   So a very very happy camper right here now.

Kris - Beaconsfield ,
Mar 20, 2020

I ordered two Lifestraws from you.  They were not even in stock at the time.I could not believe it when they were delivered to my door only a few days later.Such fast and incredible service.I was so impressed that I have just ordered another four as gifts.Well done.  I am not used to such efficient service.I forgot to log in when ordering, but your website still allowed me to go ahead.I thank you.

Mel - WA, WA
Mar 23, 2020

Hi, would just like to let you know that we received our ladder today.  Thank you the service was excellent.

Maxine - Beechmont, QLD
Apr 03, 2020

Hi guys, We ordered 2 dog beds and their covers yesterday.Less than 24 hours later they arrived here in melbourne. We bought a tent off you earlier this  year and we got the same great service. You always have great stock with good prices and delivery times.

Louise - Hoppers Crossing, VIC
Mar 25, 2020

Hi Snowys team,Received my order in quick time, packed perfectly with not a mark on the box, the items look like I took them off the shelf myself. You make it easy to support Aussie business and I will order again from Snowys for sure.

Peter - Corrimal, NSW
Mar 26, 2020

I would just like to express my absolute amazement and gratitude for the service received by your company.In the height of the Covid19 crisis I ordered a product two nights ago from Perth, and I received it today. Wow! It was a birthday gift for my Son (his birthday was yesterday). I’m so impressed with the service, you have earned a loyal customer for life.Thank you so much.

Kylie - Eden Hill, WA
Mar 27, 2020

Hi Snowys I just wanted to say thank you for our order and the lightening speed it got here in. You guys are legends!Good luck and good health in these extraordinary times

Helen - Maddington, WA
Mar 29, 2020

Hi Guys, Love the new awning for my ranger, such a easy and effortless set up.But even more then that the missus loves, has a large coverage and fits the whole family under it 🤙 Thanks for the fast delivery and great price 👍

Ryan - Fletcher, NSW
Mar 30, 2020

On Friday 27th I placed an order online with your company Congratulations guys it just arrived and I must say I am very impressed. At the difficult times we are all going through now I feel it is so important to support any businesses in Australia and to keep them going. I have been planning an outback trek for a year now, of course it’s on hold, but this gives me the opportunity to work on my trailer/wagon (which will be pulled by donkeys) . In view of your top quality item, your speedy and efficient delivery, I will be ordering all my camping gear through you now.I have given you a huge recommendation on my facebook site with many people asking for your details.you will be hearing from me. Keep up the good work .

Angela - Bowen, QLD
Apr 06, 2020

Hello Bob Thank you for the great service in delivering the Companion Portable Shower it arrived today Ordered on 01/4/2020 Arr: 6/4/2020 Your online service is easy to navigate very happy with the service Thank you once again

Ronald - Frankston Sth, VIC
Apr 06, 2020

Hi Bob, thanks for sending the mirrors I ordered via Toll they arrived today safe and sound thanks to your good packaging I’ve put them together and they fit the car perfectly. Until my next order best regards to you and the team at Snowys Keep safe everyone.

david - Wodonga, VIC
Apr 07, 2020

Hi Snowys,I haven’t had a chance to use the Mat and mini pump yet due to COVID 19 lock downs.I will be using it later this month in my double swag when we conduct our next Dog Proof Fence inspection, this usually entails a few nights out in swags.Believe me the Exped mattresses I’ve used before in my swag are a great booster to the standard (tired!!) mattress and make for a great night’s sleep.Thanks again for ripper service, helpful staff who really know their products and the regular emails which we love out here on the station.

Jim - Broken Hill, NSW
Apr 09, 2020

Hi, hope all is well I just had to say thank you and well done on some of the fastest service I have seen with excellent communication!! In the future you guys will definitely be my first stop when looking for anything outdoors! Thanks

Jacques - Peak Hill, NSW
Apr 10, 2020

Thank you for your wonderful service and prompt delivery I will be back

Richard - Telarah, NSW
Apr 13, 2020

Thankyou Guys camp oven received all good. Service was great everyone was very helpful and fast with their responses.

James - Cambridge, TAS
Apr 13, 2020

Hi Snowys Team,We brought the 4-man Colemans tent from Snowys earlier in the year and the experience was amazing.We just want to let you know that it was such an easy and straight forward process with your online system and really fast delivery as promised. I believe we received the product within the week.We did not have any issues with the product itself so we did not have to reach out to the Customer Service team at all. However, if we had to I am sure our queries would have been kindly answered in a timely manner.Thank you to all the teams at Snowys that were involved with delivering the great product.

Cathy - Wiley Park, NSW
Apr 12, 2020

Hi,I just want to thank you for your excellent service when we purchased our items earlier this year. I was so impressed with the speed of delivery, competitive prices and variety of choice. Your videos are informative and very helpful. I prefer to see an item in action before buying it so those tent videos were great. I also found the staff I spoke to on the phone to be friendly and knowledgeable. We felt that Snowys is like what outdoor store used to be like - good value, good equipment and knowledgeable staff.Although we live in Victoria you will now be our first choice of outdoor shop. Disappointingly our 3 month trip to WA has been postponed due to Covid-19 and thus tent not used yet - so I can’t review it with any experience.Thanks again

Mel - Wallington, VIC
Apr 16, 2020

Hello Jarod! Just wanted to send an email to you to let you know that we are so happy with our recent purchase of two Coleman camping chairs and Coleman air mattress. Our order was delivered in a day or two and the quality of the products is awesome.

Tiffany - Safety Beach, NSW
Apr 17, 2020

Hi Jarod,Thank you for the prompt delivery of the 19 litre Coleman Cooler I ordered from you.I am glad I found your website as I had been searching for this item available from within Australia and Snowy’s was the only merchant Icould find that had it in stock and at a fair price.I was impressed at how quickly the order arrived at my home given, 3 business days!Thanks also for the camping checklist which came with the delivery, when the travel restrictions are lifted I will be putting the cooler and checklist to good use.Please share this email on your website reviews if you wish to do so.

Hendon - Maroubra, NSW
Apr 17, 2020

Hi,  I had to contract you guys,  ordered a mini camelbak for my daughter on Tuesday and recieved it today (friday).Great website, brilliant service and delivery time.  So, thanks heaps! 

Nathan - Amaroo, ACT
Apr 18, 2020

Hello as a first time customer I Just wanted to drop you a line to say thank you for the easy ordering and fantastic prompt delivery!

Kelly - South Hedland, WA
Apr 22, 2020

I pretty much never write reviews but I did want to say, for a multi store retail business, you guys have an incredibly personal feel to the way you conduct yourselves. The little card made me smile but that in itself wouldn't have really done it, but the videos you put out, the posts on facebook, the way you answer all your questions in the products sections, and even just the pages on the website have a strong personal energetic and cheeky feel to it, and I have to say, for someone who, rarely ever is loyal to a particular business, I pretty much always go for the cheapest option (and I won't lie, that's why I have bought three sea to summit mats from you in the past, because you often are the cheapest). But I have definitely been caught by your contagious and delectable nature in which you conduct business. And I guess the thing I admire, is that it's not just one of you, it's not only on the website, or only at the front desk, or only the person in returns. it's all of you, even the order confirmation email had a non-generic nice touch to it...

Casey - Yeronga, QLD
Apr 23, 2020

Hi there,Just letting you know we received our Oztrail Jumbo Sun Lounge last week, and we're really happy with it. By the way, I appreciated being able to view the online video of the product. Great, friendly service and quick delivery. If I need other outdoor products, Snowys is the first place I'll look. Thanks.

Lorraine - Tura beach, NSW
Apr 23, 2020

Good afternoon guys, Thank you so much for the follow up on such a simple order as mine - I was most impressed by the way the whole matter was handled from my initial difficulties with the site through the ordering prices and then the surprisingly rapid delivery. Additionally the Oztrail product exceeded my expectations for quality, design and construction and I’d freely suggest you have an excellent alliance with that supplier. You are both to be congratulated for doing what you do so well. I Thank you once again and wish you well put in these uncertain times 

Ken - Ashby, WA
Apr 23, 2020

Hi Snowys!I just wanted to say a big thank you for helping me out with my order!Your business has excellent prices and great phone service, also thank you for price matching. I love the website and your video product demos, they really helped sell me on your gear and gave me confidence in what I was buying.I am one happy camper.

Ben - Orange, NSW
Apr 23, 2020

To All the Staff at Snowys,THANKYOU, we have just received our Parcel (End Privacy Screen) today and are so very happy with it,not only the quality of the Privacy Screen but also the delivery time, wow 2 days...tick, tick.We will continue to do business with you.Keep up the great prices...so good, and the personal touches from your Wrap and Pack team - Thankyou.WELL DONE!Stay Safe and well.

Kevin - Bateau Bay, NSW
Apr 26, 2020

Hi Snowys,Just wanted to say thank you for the swag I ordered recently. It's a 23Zero Dual Swag 1400.I researched for ages and looked at a few stores but yours has what I wanted and I really liked your reviews and the video explainers. Those really helped to make my decision and to understand how to put up and pack down the swag.Even when Covid shipping delays, it arrived in good time.Really appreciate your service.

Kumi - Cremorne, NSW
Apr 28, 2020

Hi Folks I placed an order Saturday ANZAC day and it arrived today Tuesday 28th. Excellent products at great prices and very speedy delivery. Great service, 5 stars folks

Kelvern - Calwell, ACT
May 01, 2020

Hello there I ordered a camping stove from you on Sunday 26 April 2020 and it arrived yesterday late afternoon in Wingello rural NSW! I received the same wonderful service from Snowys with my previous orders but this delivery has to be a record, particularly in light of the Coronavirus situation in Australia! So, a great BIG thank you again and I shall continue to buy from you into the future!

Sue - Wingello, NSW
Apr 29, 2020

Thanks for the great service and unbelievably fast shipping.  Two days to regional town!!!!

Justin - Emerald Beach, NSW
Apr 26, 2020

Good morning Snowys,Well......can only commend and recommend you guys for your service. Product was exactly what i expected, quality, price and the delivery was so fast. I spoke to Sam and she correct an issue i created promptly (lol) and was very professional and a pleasure to deal with.Have no issue in ordering from you guys in the future.Well done Snowys!

Paul - Belmore, NSW
May 04, 2020

Hi there,I was going to post a review on Google but I couldn’t access it for some reason.I just want to say how happy I am with the service I received from Snowy’s, I placed an order just after 11am last Monday for 2 Caribee sleeping bags (which are great), I received them around the same time the following day.Fantastic service which is rare these days, I will highly recommend Snowy’s to other people.

Wayne - Kirrawee, NSW
May 04, 2020

Cheers guys what excellent customer service! I will defiantly keep shopping with you guys in future and recommend friends and family to do the same.

Jason - yagoona, NSW
Jul 10, 2020

Hi Snowys crew all the gear is great your servicean delivery is excellent a bloody good mob to dael with

Neil - Calavos, QLD
Jul 10, 2020

Thanks for your excellent service,

Brendan - Cobram, VIC
Jul 10, 2020

Hi guys and girls

I recently placed an order with you and had it delivered a lot quicker than I thought it would get to me.
So thank you very much for the great service, I’ll be shopping with you again soon.

Thanks again

Matt - Branyan, QLD
May 07, 2020

Hi guys, just to say thankyou for the delivery of my coleman northstar lantern .arrived today , very fast postage all things considered, a great little unit that Im sure will get plenty of use , fuss free purchase and great customer service , will deal again with you in future transactions without hesitation , keep up the good work guys , im off camping now , cheers ,

Trevor - North Richmond, NSW
May 07, 2020

Got my order promptly and well packed by Kurt. Thankyou. I have ordered some more items because of this excellent service. Thanks

Evan - Cremorne Point, NSW
May 07, 2020

Just wanted say thanks to whoever packed my order for the care taken to ensure it arrived in pristine condition (which it did),  I work in warehousing and logistics and know how easily stuff gets damaged in transport.

Trevor - Seaford, VIC
Mar 02, 2020

Hi Eli,

Thanks for the terrific service - my parcel arrived within 2 business days. You make shopping so easy, you have a quality product line, and your advice is so accessible and invaluable. Snowy’s will be my first port of call for any outdoor equipment in future.

Sue.
P.S. Love the personalised, hand-signed note in the package.

Sue - Galston, NSW
Mar 02, 2020

What great service !! Only ordered Friday and my parcel it was here Monday morning,
very happy !!
Thank you everyone at Snowys.

Julie - Urunga, NSW
Jun 15, 2020

Hi, 
I just wanted to say a huge thank you for your very fast and efficient service! I ordered my Gasmate portable bbq on the Thursday and found my delivery on the Saturday! Awesome prices and excellent service! 

Tanya - Maudsland, QLD
May 07, 2020

Hey Guys,

Just wanted to say a big Thankyou. Service has been great received my Coleman tent bundle in no time. Set up tent in the back yard and love it. Thanks. Highly recommend you to everyone. Will buy more camping gear soon.
Thanks again.

Stephanie - Edmonton, QLD
May 07, 2020

Hi Rhi

My name is Sonia and i am responding to your feed back request

I was looking for an Australian based supplier to buy 2 travel mugs and your web sight came up. Yours was
one of the best prices I found online so I ordered the mugs. This was done on Saturday and I received my order Wednesday.

I didn't get confirmation of my order so I emailed you and got a prompt response back. I applaud you for your excellent service and quick delivery.

Thank you

Sonia - Narara, NSW
May 07, 2020

Hi Brock and the support team. I was so surprised to come home and find the shoes I ordered on Tuesday night had arrived earlier today (Thursday). For delivery to Tasmania I thought they would take at least a week. The shoes were a perfect fit and very comfy. All of this from a company I didn’t know existed until Tuesday. I will certainly shop with Snowy’s again and recommend you to my friends.

Wishing you all the best in these challenging times.

Elizabeth - Riverside, TAS
May 08, 2020

Hi. Love the boots, even sold another pair for you, unfortunately she got wrong size so she’ll have to swap but mine are great, I’ll tell anyone who’ll listen lol👍

Helen - Cooran, QLD
May 08, 2020

Hi Emmet

Just wanted to say how impressed i am about the very prompt service (especially given the pressures on deliveries during COVID) on my recent order. I received this the following day and products have been great.

Thanks

Melissa - Maroubra, NSW
May 11, 2020

Hi all wish I could report on goods , but due to restrictions cant use them . I have however set all up for camping , thanks for your service , good pricing and quality products looking forward to using them soon .

Lyle - Mansfield, VIC
May 13, 2020

Thank you for the very prompt delivery of my item. I ordered it on Sunday night and it was delivered on Tuesday morning, and at a very reasonable rate.
It could not have been easier and I will be ordering from you again for sure.
Thank you!

Janet - Dudley Park, WA
May 14, 2020

Good morning Bob,

I ordered a Bedourie Camp Oven the day before yesterday and received it this morning. I was thrilled to find one of these as I have been searching for a camp oven such as this style and size for some time now and knowing that it is an Australian product is fantastic. Thank you very much for your prompt service. In future I'll be sure to check your store if I need equipment. 
Thanks very much for your time.

Roley - South Brisbane, QLD
May 20, 2020

Just a very grateful thankyou for such a professional shopping and delivery experience of our annexe matting.

Order was placed late on Friday 15/5 and received at our door early 20/5.

Will definitely be shopping with you again in the future. Fantastic price, fanstastic service!

Thanks

Sharon - Chinderah, NSW
May 21, 2020

Dear Declan
 
I received my pack today, 2 days after I ordered it- this is amazing, especially as I've had items take up to 4 weeks via Aus Post recently. Despite the Toll hacking issue last week, it doesn't seem to have impacted their delivery service either.
 
This also goes back to Snowys for processing my order through your warehouse in a very quick and efficient method. Again I have had orders take up to 2-3 weeks to just leave a warehouse.
 
Fantastic service, thank you!

Karen - St Leonards, VIC
May 21, 2020

Thanks. 

Review: 5/5
Petzl headlamp arrived within days. Reliable no fuss service. Recommended. 

Michael - Rose Park, SA
May 19, 2020

Shoes arrived today and they are great !!!  Many thanks from a very satisfied customer.

Howard - Pimpama, QLD
May 21, 2020

Chair arrived, excellent product, very happy with purchase.

Bob - Montmorency, VIC
May 22, 2020

hi there , how are you , wow what a fast quick purchase great price and free delivery , dont know how your doing it but keep doing it , beating ebay sellers good on you , I am sorry it is so far to send it , I really appreciate it , matter of interest , I have had the big buddy 10 or more years with faultless operation every year as my main house heater with windows open ,this new one is for my shed , it does not get that cold up here for very long ,and these heaters work great ,  thanks for posting it to me,  please mark as fragile  maybe ?

Richard - Sandy Beach, NSW
May 22, 2020

Hi Bob + Snowys team

Thanks for shipping the Coleman tent out quickly, it had ETA 2-4 business days and I wasn't expecting it in 3 days. Looking forward to getting outdoors with the fam post covid-19! 

Ross - Unanderra, NSW
May 22, 2020

Very happy with the items I purchased and the delivery time. 

Thankyou. 

Phillip - Lambton, NSW
May 23, 2020

Snowys

Arrived - excellent service
Thanks

Mike - Toowoomba, QLD
May 23, 2020

Hi Guys,

Love the new tent. Excellent quality. Really easy to set up and pack away. Love the darkness and having a sleep in. Felt a bit spoilt with the lighting strip.

Pegs could probably have been a bit sturdier but I have spares from old tents. The only thing I was a bit miffed about was that one of the tie backs for the lower air vents was missing. It wasn’t a big enough deal to worry about complaining or sending back or anything, just a little disappointing that it wasn’t completely schmick.

Overall though it was a fantastic upgrade from my 23 year old Blackwolf 7A dome. The online purchase was hassle free and delivery time was quicker than expected, especially for the timing of the purchase.

Cheers guys. I would definitely recommend you and will use you again myself for future camping needs.

Bob - Nikenbah, QLD
May 25, 2020

hello at Snowys , my heater arrived perfect, works perfect fantastic sales and delivery,,, fantastic prices ,,could not be happier ,see you next order

Richard - Sandy Beach, NSW
May 27, 2020

HI I am very  happy  as I recived  my fridge a about 2.30pm Monday thank u very  much  I had cold beer at 6.00pm thank you,

Robert - West Rockhampton, QLD
May 27, 2020

Wow!  Your service is amazing. I placed an order on 26 May and received it the next day. With the understandable difficulties of doing business at the moment with all necessary restrictions in place you’ve certainly surpassed my expectations. 

Deborah - Ettalong Beach, NSW
May 27, 2020

Hi

Thanks for the great service products arrived today in good order and condition..

Arthur - Gledswood Hills, NSW
May 28, 2020

Hi Rhi  in Brisbane officeStar
Hi Lauren in SA officeStar
Really appreciate the super prompt delivery of my order thanks heaps.
Cheers
Terry Rainbow

Terry - Bensville, NSW
May 28, 2020

Hi snowys.

My order has landed and it only took 2 days.  I ordered on Tuesday and it got here today !  So impressed. I'm a happy hiker.
Thanks you!! 

Kellie - Ciccone, NT
May 28, 2020

Good day,

Just wanted to let you the order arrived today, fck that was quick. Thank you for your professionalism and prompt service.
And the heater is a great little unit

John - Boyne Island, QLD
Jun 02, 2020

Thank you so much for my recent purchase. It’s something I was looking for, for a long time. It suited perfectly, was delivered quickly and I’m very happy. Thanks

John - St Marys, NSW
Jun 03, 2020

Hi everyone, I just received my order, Wow! what fantastic service, ordered Monday and delivered in Wantirna Wednesday lunchtime.

Graeme - Wantirna, VIC
Jun 03, 2020

Hello 

Just sending you a message to say I have already received my order, super fast. It's been a pleasure doing business with you. Thanks. 
Cheers

Diana - Wondecla, QLD
Jun 03, 2020

thankyou....received ontime and in good condition...works really well...

Josphine - New Park, NSW
Jun 03, 2020

Thank you.

Delivery is just WOW. 
I tried to find how to give feedback but could not find it on the web.

Mike - Maylands, WA
Jun 03, 2020

Hi snowys, experience with you ppl r great, good quality products and delivery is fast, keep up the good work.

Mark - Frankston North, VIC
Jun 03, 2020

Thanks snowys, my third order ,good service good price and on-time as always, thanks

Noel - Golburn, NSW
Jun 06, 2020

Good morning, over the last few weeks I’ve had to order a couple of items last minute that I required urgently. Both times my deliveries have been done promptly, efficiently and overnight with absolutely no issues at all. I highly recommend Snowys for all camping needs. Keep up the great work Snowys.

Geoffrey - Shell Cove, NSW
Jun 06, 2020

Hi Guys

Thanks very much received my sleeping bag the other day and very happy with it. Also a pat on the back for whatever courier service you use, they did a great job in hiding it near the front door so it couldn’t be seen readily from the street.

All round a very happy customer.

Rob - Madeley, WA
Jun 08, 2020

Hi,

I really did not believe your claim of 1-2 day delivery, until my Caravan Mirrors arrived on the second day.

They are a good design, extremely well made and very good value when compared with the alternatives.

Thank you for good product and excellent service.

Martyn - Mill Park, VIC
Jun 11, 2020

Hi there. The pack has been delivered yesterday, I can't believe how quickly it was! 

Thanks very much guys, I will leave soon a review on Google, and if you need review on any particular website please let me know and I 'll do it.

Marianna - Drummoyne, NSW
Jun 09, 2020

Hi  just to say my order arrived safely today and  there were no problems. All good.
 
we have had the resort 5 Chairs previously and found them comfortable .

Thank you

Val - Revesby, NSW
Jun 09, 2020

Wow – I am seriously impressed!

Soooo fast, thank you 😊

Tanja - Mount Gravatt, QLD
Jun 09, 2020

Gday crew-
Thanks heaps for the pronto service, looking forward to receiving the item.
all the best

Rhys - Corryong, VIC
Jun 10, 2020

Thank for the BBQ.

Definitely value for money.
The best looking small BBQ in Australia.
Cheers

Sam - Baringa, QLD
Jun 10, 2020

Hello!
So I found you online and I was a little skeptic (bad previous online buying experience)
I had never heard of your store so I did a review search and saw good ratings so I purchased a few items- two being preorders,

Here’s my experience:
•The website set up is easy to use on a mobile device
•The preorder option of either splitting your shipment or sending when all items are in stock is fantastic! Did not have to worry about why I had not receive any email in regards to shipping because I knew straight away when the preorders were due.
• The shipment arrived very quickly
Once preorder was filled
• everything was packages nicely and no products damaged
• great quality and fair prices!

I will be buying again!

Many thanks,

Sam - Waroona, WA
Jun 11, 2020

Hello
Fantastic service all round.
I received my buffs yesterday morning, Staggeringly quick.
Please pass on my thanks to your customer services team and in particular Gen, who promptly followed up with the order minor hiccup.

Kate - Newcastle, NSW
Jun 11, 2020

Unbelievable service - order placed 7/6,  item received 10/6. Wish your store was that close - love to visit your outlet

Colin - Iluka, NSW
Jun 12, 2020

Hi Snowys

Just wanted to say how impressed I am with both your advice and friendliness.
I phoned on Sunday to receive information about an Ozscreen tent and could not have been happier with the subsequent discussion as I was interested in getting tent flaps as well. 
To receive the tent on Tuesday after a long weekend and then the gas heater which arrived yesterday, a week earlier than I expected.
Would highly recommend you to anyone.
Special thanks to Emmet who packed the heater...have t opened the tent yet until the weather improves!!

Felicity - Mosman, NSW
Jun 12, 2020

Hi just received the rest of my order great fridge and cover super fast delivery thanks defently shop with Snowys again cheers Charlie.******

Charlie - Lightning Ridge, NSW
Jun 12, 2020

Hi

I’m just writing to congratulate you on your fabulous quick service.

Everything arrived within a few days of purchase.

Quick, efficient, easy to use service.

Well done

Sue - Bega, NSW
Jun 12, 2020

To the Fabulous Team at Snowys.

I would just like to thank Kirsty and her team for helping me deal with Toll and their ‘Parcel Point’ issues.

I received both parcels today- and I am extremely happy to finish off my trail running emergency kit.

Thank you for all your help, and for keeping me safe of the trails.

I look forward to shopping with Snowys again. :)

Jesika - Wentworth Point, NSW
Jun 15, 2020

Hello Mick,
A quick note to say I received my parcel today, very happy with the set and look forward to using it next trip. Easy to order and combine the different items to suit what I needed. I will be buying from Snowys again.
Thanks Matt.

Matt - Medowie, NSW
Jun 16, 2020

Hey Snowys Team!

Just wanted to write to you guys to let you know how much I appreciate your store.

I’ve ordered online about 3 or 4 times now. Every single time, the service was nothing short of fantastic. Little touches that you add, after checkout, reminding you to check your order and delivery details, give you the comfort knowing that if you did mess something up, someone will be willing and able to assist.

Once, I had to order a non-stock item for my gazebo. I could probably have ordered it through any Coleman stockist, but Snowys was my first choice, and you guys did not disappoint! I received my replacement part within a couple of weeks (as promised), it worked, and my gazebo is back in action without it even having been the slightest headache to get sorted.

As (relatively) new migrants to the country, we love the true-blue aussie lingo in the emails! Even general email correspondence starts with “G’day”, and it really adds that level of authenticity to your store knowing I’m dealing with people that know the country and the conditions that the gear will be used in.

I trust Snowys for all my online camping gear shopping, and I make sure to recommend you guys to all my friends.

Keep up the good work, and be assured that you’ve won yourself a customer for life!

Phillip - Cobbitty, NSW
Jun 16, 2020

Hey Snowys team,

I just wanted to write and thank you for such a great online shopping experience - I got the Sorel snow boots I'd been searching for super fast and they look exactly like the pictures on the site. I am really impressed with the whole experience, especially during a time when most parcels are significantly delayed for delivery - yours arrived in a few days. thank you!

Robyn - Toorak, VIC
Jun 16, 2020

Hi, I would like to thankyou for the quick delivery of my order anti condensation blanket. Thanks

Jill - Campania, TAS
Jun 16, 2020

I recently brought a Colman cooker and hot plate and a few straps I believe I ordered them late Thursday early Friday morning last week and they turned up from toll couriers service in regional Victoria today I am so happy how easy it was to order and love how the company uses youtube to demonstrate products and your prices are bloody good , I just wanted to say keep up the good work and services, and will definitely shop again with your website would of let a review but wasn’t sure were to leave it without being a product review , I’m sure your business will survive with a great website and online clips reminds me of appliances online site another easy site to order from once again thank you,

Richard - Wonthaggi, VIC
Jun 17, 2020

Good Morning
I'm just writing to let you the service you have provided is A+.
Couldn't fault one bit,from ordering,communication by phone/email and warranty claims.
Delivery and Tracking excellent,giving 5 stars is not enough for the service you provided.
Thank you for the team who helped,greatly appreciated.
Keep up the good work.

Nancy - Bennett Springs, WA
Jun 17, 2020

Thankyou thankyou for amazing delivery. We are so happy to recommend Snowys to our friends or to anyone.Such a wonderful business to deal with.

Thank again

Donna - Grafton, NSW
Jun 17, 2020

Hi Snowys:
I am delighted to own one of these tents again. I put it up today and found it to be as excellent as my first one which I had for 13 years. I am completely satisfied with your service, keeping me advised of when you expected new stocks to arrive and despatching it promptly once you had it. The delivery by Fastway arrived the next day.

William - Robina, QLD
Jun 18, 2020

Hi thank you the delivery was great we received it on Wednesday morning, great service, have a great day. 

Lois - Whyalla Norrie, SA
Jun 18, 2020

Hi,  my order arrived today, very impressed with the service and help over the phone
Thankyou 

Gerry - Berwick, VIC
Jun 18, 2020

Gear looks great, thanks for your help. Will definitely need more stuff, so you will be my first port of call 😊

Janene - Temora, NSW
Jun 18, 2020

Good evening,

I’d like to say a quick thank you for such a quick turn around on the delivery of a new Nitecore unit today.

I am happy to report the online order process was very straight forward.

I don’t buy a lot of camping gear but now that I realise you are local, I’ll be sure to visit for any future needs.

Tim - Eagle Farm, QLD
Jun 21, 2020

Hi Snowys,
Love all of it. I unpacked it and tested it out. The mattress Inflates easily, is very comfortable (which is very important for me since I’m not that young anymore). It also is easy to deflate and to pack back into the bag. I love it.
I also unpacked the Screen house, but haven’t put it up yet. I was suppose to go camping tomorrow, but 😟 work called me back. I let you know as soon as I get a chance to test it out.
A happy customer.

Andrea - Newman, WA
Jun 23, 2020

Hey guys! Just got my order of Extreme Reactor bag liner...
Man you guys are fast on delivery !
I work in retail and know all the problems and excuses but you are top notch.
Thank you. I will buy more gear from you.

Neil - Hobart, TAS
Jun 23, 2020

Hi Snowys 

You guys rock im over the moon with your prices & cant believe how quick your freight service is . Im 1 very happy customer .

Glenn - Raymond Terrace, NSW
Jun 23, 2020

Hi Jacob,
Thank you for a quick, easy and stress-free transaction. After 11 years of service, my old LED Lenser let go and I wouldn’t consider another brand to replace it.
The only issue I could highlight is that I never received the text message to let me know that my order was ready. Upon calling your 1300 number I was advised that it had been sent but there were some issues at the moment with your system which I definitely understand, happens to me frequently.
The store staff were all very friendly and I am very happy with my purchase.
Thank you for a great deal on an excellent product and great customer service.

Daniel - QLD
Jun 24, 2020

Hi,
I have just received my order today. I was very happy and impressed to receive it when I came home from work today as I only ordered it yesterday. Received what I ordered. Thank you Snowys.  10/10 from me. 

Kathryn - Seventeen Mile Rocks, QLD
Jun 29, 2020

Hello all at Snowys,

Thank you for my order, could not fault  the service and attention from placing the order to delivery to  my front door. I am very happy with my purchase and found the on line video on how to assemble a brilliant idea. Only had to watch once.

Teresa - Engadine, NSW
Jul 03, 2020

Hi Snowys, loving my new gear. It’s all the little things that make a difference when camping. As usual great service, products as described, inexpensive and speedy delivery. Thanks and will be in touch when we need some more gear. 😄

Benita - Millars Well, WA
Jul 01, 2020

My Companion gas heater is the greatest. 
I will certainly be shopping with you again. 
Great service and very helpful staff.
Thank you Snowys. 

Ron - Broken Hill, NSW
Jul 02, 2020

Hi,team,
Thank you for a job well done, the team were extremely helpful.
The delivery was very good, I could not believe my mat turned up at my door yesterday
Well done in these hard times,

Col - Putta Bucca, NSW
Jul 16, 2020

Hi there

I just wanted to thank the Snowy’s team for their great service in getting our order (Dometic Esky) here in such quick time as we are going away next week

We have placed several orders with Snowy’s and will always chose them over other companies for the prompt, reliable service and great phone support.

Well done and thanks so much as we really appreciate it

Gen - Crystal Brook, SA
Jul 02, 2020

Hi Team,

I went to a local camp shop to buy a camping Oven, carry bag and a couple of extra bits and pieces. I was absolutely appalled at the service I got, so walked out and advised I would take my Business elsewhere. 
My Wife sent me some details about Snowy’s and said your prices look good.
Unable to escape from work I decided to do the ordering On Line. The entire process was made so easy, as your website and information provided was perfect. Prices were amazing and to be honest the best prices I could find from any camping store. The items turned up within 2 days which was also fantastic. They way in which they were packed on arrival showed you cared for the items before they got to me. I am absolutely stoked with the simple service and way in which my items turned up. Little apprehensive about buying without seeing or feeling the items as I am a little fussy. What turned up was nothing but quality product. Down to the Thankyou card left in there by Emmet. Very Professional.
I am absolutely stoked with my purchase and have nothing but praise for Snowy’s.
Well done and I will be back for sure!!!

Tony - Sailsbury, QLD
Jul 03, 2020

Thrillseekers,

I have just today received my sleeping mat, which arrived in record time, considering I ordered it yesterday.
In amongst the package was a note from Brad saying thanks and asking for feedback.  Here’s the feedback.
Over time I have made a few online purchases from Snowys and what strikes me is the quality of service.  It’s simply brilliant.  The web site is easy to navigate even for an old dog like me, and no sooner is something ordered than an email hits my screen to confirm the purchase and this is soon followed by another email advising the item is on the way and I get a tracking number.
The other thing I like about Snowys is the use of Aussie language, and no American crap.  I phoned the other day and the line was busy and the voice message said “We’re flat out at the moment”.  I like that!!  The website is the same and even a camping checklist I got with my latest purchase says “Don’t forget the Dunny Paper”.
Keep up the excellent service and keep up the Aussie lingo.

See ya round like a rissole,

Glen - Perth, WA
Jul 04, 2020

Thank you so much for such wonderful service!! I ordered a pair of hiking boots and they arrived the next day :)) was so excited to receive them and they fit perfectly - thank you!

Hailey - Carlton North, VIC
Jul 05, 2020

Good Morning
I would like to provide a review for the service at Snowys.
I am IMPRESSED!
The website is comprehensive, as is the order form.
I was pleased that the order form had an option to wait or send the package if one of the items was out of stock.
I was informed by the order form and a text message about an out of stock item ....and yet my parcel arrived to a rural area within a few days! Safely bubble wrapped!
The prices at snowys are unbeatable. The honest reviews on products are helpful for decision making.
The video links are clear and informative.
I purchased a Buddy Mr Heater and liked the website feature which suggests products to accompany the purchase. So purchased the gas lead to compliment the heater.
I have used the product and am happy with it so far - I am looking forward to taking it on a winter camp trip next week.
I camp a fair bit and am looking into taking my grandchildren with me, so I a keeping an eye on bunks and mattresses next.
Thank you

Jodie - Goonellabah, NSW
Jul 05, 2020

Just a quick reply to thanyou for the prompt service and delivery of the items I ordered and a special thankyou for the care in packaging to ensure no damage occured during transport.
Extremely happy and no doubt will be ordering from you in the future.
Thanks to Oliver and the team at Snowys.

Don - Anna Bay, NSW
Jul 06, 2020

Dear Snowys,

Thank you so much for your help with my recent order, it was a great experience all round from the very reasonable prices on your excellent easy-to-use website through to your acknowledgement of the order, status updates and fast well packed delivery J
It was only a small one this time, I’m hoping to make some larger orders with you as things pick up – very much looking forward to shopping with you again.
Take care of yourselves meanwhile and see you next time J

Best regards and thanks again

Bruce - Mount Waverley, VIC
Jul 08, 2020

Snowy’s staff.

I cannot believe that this has arrived already. I am gobsmacked.
Was worried about getting it too late!!!! Now I am ahead of schedule.
Thank you so very much.

Melanie - Gooseberry Hill, WA
Jul 09, 2020

Hi Snowys!
I just wanted to send you an email in regards to my first purchase with you!
I'm a very happy customer!!!  The best prices that I have found online!!!!
I contacted your Adelaide store with a query about my order! The lady I spoke to was 100% genuine and she went above and beyond with my order!!!!
My order arrived so quick and in time for the weekend!! 
I hope the staff member that helped me when I contacted Snowys on Saturday 5th of July can read this email as her customer service was amazing!! 
Keep up the fantastic work!!!!! Look forward to my next purchase.  
Thanks again!!

Emily - Baranduda, VIC
Jul 09, 2020

Hey guys,

I’m not sure if feedback is something you’re necessarily keen on checking up on, but I just really wanted to let someone know how stoked I was with my first Snowys experience yesterday. I headed over to the Brendale store which was absolutely booming with customers, but your team member Mary was really quick and eager to check if I needed a hand. I didn’t know anything about the products I was looking for, but Mary made sure she answered all my questions as well as she could, and asked another team member for advice when she wasn’t quite sure. She was an absolute weapon and definitely deserves some sort of gold star for her customer service skills.

Anyway, just wanted to let you know how happy I was leaving the store, and wanted to recognise her qualities.

Thanks again!

Anna - QLD
Jul 10, 2020

The MSR 50th anniversary bottle and Coleman tub was received very quick! Shout out for the very fast delivery and thank you for the handwritten letter fron Ben! More power to the business. Very happy customer here.

Chet - Oakleigh East, VIC
Jun 25, 2020

The Good Guys have nothing on you guys. Order delivered today. Amazing . A previous order delivered in super quick time also. 
Have a good weekend over there and stay safe ok.

Mike - Aveley, WA
Jul 06, 2020

Hi Snowys team,
Just want to say how impressed I was with how quickly my order was delivered. I placed the order on Thursday last week 2nd July and the delivery turned up the following morning on my doorstep in Melbourne. So impressed with how quickly this was shipped and delivered from interstate.
Looking forward to hopefully NOT having to use my new PLB but very glad I now have it!
Thanks for the great service. First experience with Snowys and I will not hesitate to purchase from your company again.
Will be sure to give you guys a positive plug in one of the upcoming videos on my YouTube hiking channel: youtube.com/c/FreedomOnFoot

Chris - Footscray, VIC
Jul 07, 2020

Ordered a Sea to Summit hiking pillow.
Reasons I chose Snowy's:
1) Australian supplier
2) Quick delivery
3) Price wasn't cheapest, but was competitive
I was prepared to pay a few dollars more because of a quicker delivery from an Australia supplier with a solid reputation. 
I have purchased items from Snowy's before and your company is super reliable and the product quality is excellent. 
PS. I have an Anaconda store 15mins from home, but their pricing is ridiculously high for the same item😞.
Snowy's win again.
Cheers from a happy customer,

Gary - Greensborough, VIC
Jul 02, 2020

Just a quick note to say thank you on the great and prompt service on my order for the Kovea Observer Lantern.

Super impressed at the speed of ‘postage’ and handling. Keep it up .

So  happy to support Aussie based family company out there doing a great service and support.

I will give you a shout out on my Instagram @hunting_arete

David - Cardiff, NSW
Jul 09, 2020

Have just received my mirrows less than 24 hours later.
Very very happy with your service and will recommend to others.

Bruce - Ballarat, VIC
Jul 13, 2020

Hi,

Thanks for this order just received. Your excellent service has won me over for future requirements.
I had ordered a similar headlight as a click and collect order from our local Anaconda store. First negative was up to 48 hour turnaround for click and collect, this was for an item they had listed as ‘in store stock’
The second negative was after almost 48 hours from acknowledging the order was an email with a credit note included.
No mention of why, no offer of alternative and basically no customer focus at all. 
So rather than go to store I our lockdown I looked for alternatives and found you guys.

Irony is you delivered quicker than they quoted for click and collect.

Reece - Heathmont, VIC
Jul 17, 2020

Hi Team Snowy’s……thanks for super fast delivery and awesome communication. Stoked with my Buff gear.
Def coming back to buy through Snowy’s !!

Have a Great Weekend !

Mark - Wahroonga, NSW
Jul 16, 2020

Hi team,

I just wanted to provide some feedback on my recent order. My partner and I managed to get a hold of a second hand Oztent RV5 and were keen to grab some accessories to go along with it.

The price from Snowys was the best we could find and we didn't have to sign up to an email newsletter or become a member to have the benefit of those prices.

Ultimately though the primary reason we went with you guys is that we found your instructional and product infomational videos invaluable. The level of detail and clear communication was commendable. I have worked in customer service myself before and you guys certainly nailed it.

I'll definately buy products from you again.

Sara - Surry Hills, NSW
Jul 21, 2020

Hi Guys,

Tested my gear out in the South West of Western Australia the past weekend and it performed great. The ease and convenience of the OZ Tent and accessories were noticeable and we came through some really cold nights extremely well. I will definitely be adding to my OZ Tent gear. A big shout out to you Snowys for your great service. We received all our gear in less time than originally indicated.

Dirk - Mindarie, WA
Jul 21, 2020

Gee you guys are fast. We received our package today and in perfect order. 

You really are a pleasure to deal with. 

Rob - Narellan, NSW
Jul 21, 2020

Hello to all at Snowys.

Just a quick comment to say how impressed I am with your service.
I recently ordered a set of collapsible containers and they were delivered within 2 days and exactly as displayed and described.
I have ordered from Snowy's before and really appreciate your company standards have been maintained.
Thank you to all  involved and I will be recommending your company to anyone looking for camping gear.

Jan - Wurtulla, QLD
Jul 23, 2020

Thanks for such prompt service. The product was just what we wanted.

Kerrie - North Isis, QLD
Jul 27, 2020

What top service Nick - makes it feel really good to buy decent gear from a retail show set up for repairs and after sales service! I’m loving your walking poles I bought late last year, too! Thank you.

Gregg - Blackheath, NSW
Jul 24, 2020

Thank you very much for the prompt delivery of my order, I was amazed it came in two days!  Great service, one happy customer. 😊

Michael - Irymple, VIC
Jul 24, 2020

Dear Snowy Team,
I am sending a thank you note because your store has to be the fastest delivery for an item which was literally ordered yesterday (even coming from interstate).
Thanks for the early delivery as it was an unexpected surprise!

Brad - Highton, VIC
Jul 29, 2020

Dear Snowys,

Thank you so much for your fabulous service! 
Our beautiful Exped Duo bed arrived at our front door in Marino within 24 hours of me ordering. That really is a great service and will definitely be ordering again. 😁

Michelle - Marino, SA
Jul 31, 2020

Would like to say Thank you for delivery our parcel so quickly (#594554).  Arrived next day, which is unheard of as we live in a rural area. I would also like to compliment you on the website, specifically the order confirmation page. I do a lot of online shopping and always wonder, what next.  You explained very clearly! I loved it.

Thankyou

Deborah - Officer, VIC
Jul 31, 2020

Hi there
Just a quick note about your service
I ordered yesterday about midday
And I have them on my feet already.
I buy a lot of stuff online but that’s unbelievable,fantastic
Keep up the great work
Happy customer

Dave - Bundeena, NSW
Aug 03, 2020

Hi Snowy’s,

Thanks for the enquiry about my purchase. The products worked well and performed as advertised.

I was particularly pleased with how fast you were able deliver them to me too.

Thanks again

Deirdree - Wentworth Falls, NSW
Aug 03, 2020

Thanks Snowys, we are currently camping at Limeburners Creek, N.P
And could not be any happier with our purchases the Darche shower tent is a breeze to put up, roomy and solid,the Coleman electric shower pump works a treat and the clothesline is just so handy.Thanks again Snowys, we will be in touch for our next purchase.

Don - Anna Bay, NSW
Aug 04, 2020

Hi,
Just contacting you to say that your unit price and freight was the best I could find on the net. Your delivery time is up there with the best (ordered Sunday evening 2/8 and delivered Tuesday morning 4/8).
I’ll certainly keep you in mind for my future needs.

Greg - Loftus, NSW
Aug 04, 2020

Just because I don’t have time to review on Google, I thought it will be good to send you an email.

VERY HAPPY WESTERN AUSTRALIAN customer. Placed my order late Sunday night and received my parcel one week later with an email to tell me it has been dropped off and a green delivery card from Toll to tell me where they left my parcel for me.  On my order it said “allow 2 weeks for delivery” was only one week.  WELL DONE SNOWYS!!:)

It is the second time we ordered an item from your shop, it is really a pleasure to know there are still companies looking after their customers.

THANK YOU and WELL DONE TEAM – service was excellent.

Petro - Karratha, WA
Aug 05, 2020

Received my order very promptly all goods was as expected very pleased 

Gary - Esk, QLD
Aug 06, 2020

I received my camp oven this morning and I am very happy with the service and the oven thank you.

Glenn - Swan Hill, VIC
Aug 06, 2020

Just writing to thank you. Package arrived yesterday in good order and I'm very impressed at the speed of delivery. Haven't tried it out yet but it looks like a nice unit.
Thanks,

Steve - Guildford, WA
Aug 06, 2020

Thanks for sending the camp oven so quickly, and door to door, fantastic service. Can’t wait to use it!!

Thanks again

Karen - Yarra Glen, VIC
Aug 06, 2020

Hi guys

I just wanted to drop you a quick note to let you know of the excellent experience we had in your Brendale store.

We were looked after (mostly) by Mary, who was a delightful, helpful young lady for which nothing was too much trouble. What started out as a bit of a quick pop-in to pick up our order + buy a couple of extra bits, ended up being almost two hours of browsing, enquiring + helpfulness from your staff.

We recently visited Tentworld + the experience couldn’t have been more different!

Thank you Mary + the team for your attentiveness, patience + care today – we won’t buy our camping gear from anyone else but you!

Thank you team

Sueanne & Peter - Woolloongabba, QLD
Aug 11, 2020

hello Emmet I would like to give positive feedback on my delivery which arrived today, a camp oven and toilet paper for caravanning.the prices were affordable and it is easy to navigate your website. delivery time was very acceptable in these uncertain times of COVID.I have another order on the way and used your company again because of the more-than competitive prices.I look forward to my next parcel.

Jennifer - Tacoma, NSW
Aug 12, 2020

All the gear I have purchased has been great.Order tracking and delivery also great.Will definitely visit your website first for future purchases.Regards

Travis - Gympie, QLD
Aug 08, 2020

Thank you for your brilliant online service. Ordered item on Thursday 6th and have received it at my door this morning. Definitely 5 Star Service.Thankyou

Elizabeth - Sunbury, VIC
Aug 14, 2020

Mick Thank you - our order arrived today.Tried to find where to review on google but couldn’t find it so…. Here is my feedback!Website - easy to use, great selection and prices.Ordering - simple and swift !Love your 'online store’ - wish there was a store in NSW!Regards

Kim - Balgownie, NSW
Jul 28, 2020

Could you guys get any QUICKER?!!!amazing service again Thanks

Rebeka - Epping, VIC
Aug 04, 2020

Thank you to Mick and the Snowys team for such speedy service. No more smashing stemmed bubbly glasses! 10 out of 10Cheers

Dorrie - Burnett Heads, QLD
Aug 19, 2020

Hi guys,

Just wanted to say thank you – I am genuinely impressed by the speedy delivery of my order (606192) especially given these times. I will absolutely recommend you to people and use you in the future for camping gear.

Alexander - Bonbeach, VIC
Aug 19, 2020

Hi Fran – thanks for everything sorting out my head torches that went to Falls Creek Victoria instead of Falls Creek NSW…good result and head torches all around…ta

Kevin - Falls Creek, NSW
Aug 18, 2020

Hi i received yesterday the item I ordered from you and very surprise because it was fast delivery. Thank you and hopefully for another transaction for future. Cheers guys! Love the product.

Ronan - Wagga Wagga, NSW
Aug 25, 2020

Dear All at Snowys,

We are more than satisfied at the prompt outcome of the accident and the problem of the damaged goods.  We are totally amazed at how friendly, easy and trouble-free the process was, to sort out the problem. It’s a pity more companies don’t follow your example of an excellent display of courtesy and respect. Thank you for your amazing service and customer care. It’s been a pleasure to deal with you.
Warmest regards

Ellie - Northbridge, NSW
Aug 27, 2020

HiJust want to say how impressed I was with the speed of delivery.When I ordered the item on Monday I was informed it was out of stock which was fine, I was willing to wait.Then on Wednesday morning I receive a notification it was on its way.What a nice surprise.Keep up the good work and have a great day!!Thanks

Cecilia - Woodchester, SA
Aug 26, 2020

Hi Snowys,I would like to thank you for my order which I received this morning. I placed this order on Sunday afternoon and have received it in 2 days.....absolutely unbelievable service, and I didn't even pay for the freight!! I have lived in Alice Springs for 30 years and have never received any online purchase so quickly. My canvas furniture bags are perfect and are of exceptional quality too.Thank you

Carmen - Gillen, NT
Aug 26, 2020

HelloI received my shoes today & they fit very well.I just wanted to say thanks to all the customer service people who replied to my inquiries (as they were a bit delayed.)It is such a rarity these days to have quality customer service so it must be called out when it occurs so Thanks!A Snowy’s customer for life

Patrick - Marion, SA
Aug 25, 2020

Thanks Snowy.Heater arrived today.Works great.Will be recommending you and your excellent service.Cheers

Lionel - Attadale, WA
Aug 21, 2020

Thank you so much Snowys!The camp mat has just arrived in time for school camp.Kind regards

Tanya - Noosa Heads, QLD
Aug 20, 2020

G’day Snowys,Arrived all ready.That is Brilliant service.Not only are you cheaper than the manufacturer, you have free postage and super quick delivery.Definitely on my radar for any future requirementsThank you very much.

Rob - Sunbury, VIC
Aug 31, 2020

Dear Eamonn,We are very pleased with the service we have received from Snowy, I was very surprised to receive our order today as I only placed it on Friday.This is the 3rd time we have purchased items from your website and we have been very happy with the prompt arrival of each of our items, we will certainly buy through your company again and will highly recommend you to others for camping supplies.Regards

Helen - Burnside, SA
Sep 03, 2020

Hi Kaylea my wife and I are pleased with the prompt delivery of our camping pantry.Very happy with the service will highly recommend to family & friends.Regards

Steve - Prospect, SA
Sep 02, 2020

Thanks SnowysVery happy with product and speedy deliveryThanks also to Kaylea in Packing,Perfectly wrapped

Christine - Bondi, NSW
Sep 02, 2020

to, whoever is in charge of sending orders,i placed an order online on Monday night 31st August and it arrived at my front door this afternoon, Wed 02 Sep - less than 2 days.!!No-one could ask for better service, especially in these Covid madness days.Thank you all, brilliant service.

Adrian - North Adelaide, SA
Sep 09, 2020

Hello,I just received a recent order and saw a little note within the package asking for feedback on my experience shopping with Snowys.It was easy to shop online, great website, product was supported well with images, info and a video with tips. Product was well priced  - the cheapest I could find! Delivery was great, it came really soon.This is my second purchase from Snowys (first was a 10 person tent, and this purchase was self inflatable mattresses) and the experience has been consistently awesome.I love the personal note in the package - the fact you hand wrote my name and yours (Brad) is a really nice touch and probably the only reason I am taking the time to write this email!Cheers!A Very Happy Customer

Corinne - Bronte, NSW
Sep 07, 2020

Thanks for prompt service.Package arrived in a few days and all good.Regards

John - Bunbury, WA
Sep 08, 2020

I received my Humangear Go Bites Duo very quickly once I placed my order..I can say Snowys is a reliable website to shop from..Thanks

Jarrad - Forrestdale, WA
Sep 14, 2020

Hi I Just had to email you guys as I received my Thetford toilet this AM.Absolutely amazing 5 star service during these times of covid etc.Will definitely recommend to all my friends.Keep up the good work.You guys are the best on price and quick delivery.

Brian - Mandurah, WA
Sep 19, 2020

Dear Snowys, Thank you for our online order!I purchased on Thursday morning from Sydney and it arrived yesterday (Friday) afternoon!It was well packaged and exactly what I wanted. Much appreciated!

Jill - Sutherland, NSW
Sep 18, 2020

Hi team, My order received today, only ordered this Wednesday ans got this thursday same week.Thank you for your excellent shopping experience on line and for FAST delivery in these hard times. 1st time customer!!
I will definitely shop again via your company!!

Karen - Coorparoo , QLD
Sep 12, 2020

Hi Mick , Thank you so much the camp oven is wonderful, can’t believe it got here so quickly 👏👏👏will be recommending you to all my camping 🏕 friends .

Anne - Narromine, NSW
Aug 30, 2020

Hi Lisa.Thanks for the Thank You card. Very happy with the service I received atSnowys from the time of order to delivery.Must say my Darche fire-pit did take a while to arrive but we are experiencing trying times at present so very understandable.We will be traveling Australia (Fingers crossed) in 2022 with ourcaravan so will keep a keen eye out for some more items I am in the market for prior to departure from Snowys.Again thanks heaps for the great service from you all.

Frank - Clayton South, VIC
Aug 29, 2020

Hi there at Snowys, I have had several orders filled by you over the past few weeks, and I take this opportunity to thank you for your service.It has been a real pleasure to deal with you, and each order has been supplied and delivered safely and promptly.I will have no hesitation to use your products when needed in the future, and to recommend you to my friends.

Bill - East Fremantle, WA
Sep 01, 2020

Dear Snowys Customer Support Team,Thank you for the prompt delivery of the item I ordered. This order arrived  exactly 4 days after I ordered it. This is the fastest delivery I have received in the last 6 months. I will find the Cobb liners very useful.

Margaret - Langwarrin, VIC
Sep 29, 2020

Thanks for the prompt service. I received my item today and found the whole experience easy. I had looked for the beacon in stores around me and couldn't get the one I wanted locally as there was no stock. So was happy to get in the post swiftly and at a good price.

Celina - Glebe, NSW
Sep 21, 2020

Sorry havn”t got back to you earlier.
Yes the Ram mount is a great thing.
Thankyou for your prompt ,professional
service once again. Always a pleasure .

Craig - Caringbah, NSW
Sep 18, 2020

I just wanted to reach out about my recent purchase l was very happy with the quality of the pitcher and how it was packed and how quickly I received it so Thankyou very much and I’ll definitely be ordering from your company again .

Eva - Penrith, NSW
Sep 30, 2020

Thank you Eve for your prompt service, excellent! 

If only all Australian businesses were this efficient! Great job!

Nick - Gwandalan, NSW
Sep 28, 2020

Just wanted to say thanks for amazing service. I ordered some products late on Saturday afternoon. They were delivered just after 12pm today (Monday) and at the best prices too as well as being very well packed. 
I have also been to the physical store at Brendale and received excellent service there too thanks to Mary. 
Will definitely use Snowy’s again for all my camping needs and will recommend to my friends. 
Thank you so much. 

Shan - Woorim, QLD
Oct 07, 2020

I received my new Thetford 365 porta potti yesterday (Tues 6 Oct). It has always been a preference of mine to purchase locally here in Cairns QLD but no one could supply what l wanted. Not only did you deliver what l wanted in great time, it was at by far the best price. Also very happy with your courier service Toll, tracking was accurate and delivered to the exact location requested. Well done all round, l will be recommending your business to others and won't hesitate to purchase from you in the future. Thanks again Snowys.

Darren - Yorkeys Knob, QLD
Oct 04, 2020

Hi Oliver & the phone customer service team. Great service. great price and fast free delivery on my Dometic 42lt Icebox purchase. Arrived in time for our camping trip and worked a treat in keeping ice for the 3 day trip, still has ice a day later at home sitting in the garage. Thanks again Oliver from the wrap & pack team and the phone customer service lady who went over and above. You guys at Snowys deserve a big thumbs up. Loved the free delivery by courier to NSW.

Richard - Glen Innes, NSW
Oct 08, 2020

Hi Snowys,Just sending this mail to say thanks heaps for your products and your delivery service , my wife and I think your online store is second to none , we love the way that you have videos on your products and the free freight is awesome , we,ll be buying from you guys for years to come thanks Snowys regards

Paul and Hilary - TAS
Oct 13, 2020

G’day Caitlin,
Thank you for your assistance with this order. You have been extraordinarily helpful. I look forward to receiving the items. I will definitely be shopping at snowys agains. Enjoy the remainder of your week.

Josh - Ropes Crossing, NSW
Oct 15, 2020

I only ordered yesterday and was delivered today. That's outstanding service.
THANK YOU!

Irene - Red Cliffs, VIC
Oct 16, 2020

Hi,This is a quick e-Mail to say how impressed I was with me recent purchase from SNOWYS!The Item I was looking for, albeit small, was nowhere readily available other than at SNOWYS!!!I placed my ONLINE Order with extreme ease, from NSW, and within Days, the Package was delivered perfectly intact and exactly the Item that I had requested/purchased.Not only was my Purchase included but a lovely ‘Thank You’ Note from Rhi, who packed my Order as well as a useful ‘Camping & Hiking Checklist’ was enclosed. This was an extremely lovely gesture.I highly recommend SNOWYS and I highly commend Rhi on a well packed Order/Package.Well Done SNOWYS!VERY WELL DONE RHI!!!

Kevin - Bondi, NSW
Oct 19, 2020

To whom it may concern,

I want to compliment the owner, staff and even the message while waiting to be connected.
You could teach most organisations the art of service.
Nothing but praise.

Rob - Ellenbrook, WA
Oct 20, 2020

Order placed 19/10 - arrived 10am 20/10 in Hervey Bay Qld Top Shelf Service Thanks

Merv - Hervey Bay, QLD
Oct 20, 2020

Hi Guys and Gals at Snowy’sIam impressed, I always try to buy local (Aus) but this is impressive.I ordered on Saturday 17th, delivery is today, Tuesday 20th.3 days. WOW that’s impressive.  The mail doesn’t come that quick in WA normally.Great work, will recommend you every day.Cheers

Ben - Parmelia, WA
Oct 21, 2020

Hey guys,Thanks so much for my order very very fast delivery not even 24 hours later and i had it.Excellent service and communication. 10 out of 10 😃😃Regards 

Charmaine - Nanango, QLD
Oct 25, 2020

Hi Just a note to let you know how impressed I am with your service.

Ordered some privacy screens for the van awning.Wasn't expecting them to turn up for this trip but in 2 days they were

here and put to good use.And this seems to be the norm with your team.Great service - a happy customer !Cheers

Owen - Elermore Vale, NSW
Oct 26, 2020

We’ll be back Snowys.Love your personalities and communication.Have enjoyed our shopping experiences 👍👍Yes the matting was just what we needed and arrived when you said it would! Well done Snowys.

John - Club Terrace, VIC
Oct 26, 2020

Dear SnowysI received my Trekking Poles next business day and they are ideal.The short video on your web site was helpful in choosing the the right poles  for me.The woman that I called at Snowy’s was also very helpful in choosing poles and the correct size. I don’t recall her name but thanks.Pleasure doing business with you again and happy to recommend you for service, range & price.Cheers

Mal - St Leonards, VIC
Oct 27, 2020

I would like to Thankyou for you service it was wonderful and Toll guy who delivered my 
Parcel was friendly.I ordered my rechargeable 12vol Fan on Monday morning and received It Tuesday afternoon about 330 what great service from your company and I would order again Thought you company Thankyou again

Helen - Urangan, QLD
Oct 30, 2020

Hi,Just wanted to let you know I,m amazed how quick my order arrived . Ordered Tuesday, sent Wednesday and arrived Friday lunchtime. Thank you

Graeme & Bea - Tea Gardens, NSW
Oct 30, 2020

Hi thereI ordered a Nebo torch from you at 10.44 am yesterday (29 October) here in Hobart Tas and received it at my door at about 11 am today (30 October).Thanks for the brilliant service..I still can’t quite believe it was so fast.Cheers

Saffron - Mount Stuart, TAS
Oct 29, 2020

Hi Snowys :)The hiking poles I ordered yesterday are here! OMG in this day and age, there still exists a company who actually does what they promise :)  I wanted you to know that I am 100% satisfied with the service AND the product.  So this will not be my only order, I am sure. I am ancient, and new at this gallivanting around hills etc (my friend and I are both a couple years short of 70, and coming to grips with those hills in Cobbler Creek Park.) Well when I was 25 I could have danced up them, now I'm 68 and I need poles LOL. But we're getting fitter every week and thats awesome.Anyway, just wanted to express my extreme satisfaction, and I bet my friend will get a pair also :)Cheers and thanks again

Andie - Salisbury North, SA
Nov 02, 2020

Excellent snappy service. I have the boots on right now and they are almost as comfy as the last pair. Time to go for a test walk off road. I'm sure they will soon be my new favourites.Thanks Snowys.

Jakki - Weetangera, ACT
Nov 03, 2020

Hey guys,

Just wanted to drop some positivity into your inbox!
I ordered a tent YESTERDAY & received it TODAY. I don't even live in a metro area, so my mind is blown. Thanks so much for amazing service, I will never shop anywhere else for camping & outdoor gear!
Warmest,

Jessica - East Ballina, NSW
Nov 05, 2020

Hi, The service I have received from Snowys is absolutely brilliant.Thank you for your prompt delivery.Till the next time.Regards

Katrina - Woollahra, NSW
Nov 04, 2020

Hi.I recently bought a Swagger and sleeping bag from Snowy's.They are both great and thanks very much for their prompt delivery.I'm off camping in them soon.Kind regards

Shane - Koroit, VIC
Nov 10, 2020

We would just like to thank you so much,for what you have done for us.Our tent arrived today ! We appreciate all that you have done.This is only our second order with you,but extremly happy and will be back!Thank you 

Karene - Blacks Beach, QLD
Nov 12, 2020

Hello Snowys,I ordered a Caribee beach shade on Monday evening, not long before 10pm and am completely amazed that it has arrived already (Adelaide to Traralgon). You could blow me over with a feather. I will definitely be choosing to shop with Snowys again.Great service and great product. Exceeded all my expectations on both counts.Thank you

Cory - Traralgon, VIC
Nov 11, 2020

Hi Snowys team I wanted to provide you with some feedback on my two recent experiences with your online shopping tool/website.In both instances, the ordering process was incredibly easy, and both items that I ordered in the afternoon arrived the following morning. This is the best shopping experience I’ve had, and I do a lot of online shopping… 😊. Kudos and thanks to all of you for such a wonderful customer service experience.I have left a positive review on Google also, it is well deserved.Have a lovely week.

Michaela - Griffin, QLD
Nov 10, 2020

Everything is fantastic,and was delivered really fast.Also I have to mention you guys have the best website with all the informative videos.Helps alot when deciding.I don't understand why others don't do the same.Thankyou and I currently have 1000 worth of gear in the cart im wanting to buy.Cheers

Caleb - Corio, VIC
Nov 10, 2020

Hi Snowys I’ve tried to find where to do the review on Google and can’t find where to do it hence the email.Thanks so much for the excellent service we ordered walking boots on Sunday around midday and they were delivered today Tuesday.Unbelievably quick service even during Covid.Thanks so much Regards

Duncan - Highett, VIC
Nov 13, 2020

Gidday Snowy,Congratulations on your prompt delivery! We just received our new 450 tent.It was only ordered on Wednesday.Thank You.

Geoff & Jacky - Maryborough, QLD
Nov 15, 2020

It’s fantastic!!! Would like to say that your customer service and delivery was second to none. We had just  returned home from our break. A day later there it was. Amazing!! Will certainly shop with you guys again.

Leanne - Leopold, VIC
Nov 19, 2020

Hi, just a huge thank you for your brilliant service. Ordered Monday, at my front door Thursday. Excellent! Kindest regards

Julie - Katamatite, VIC
Nov 19, 2020

To whom, Just a quick thank you for these items. They arrived the other day and we have left them boxed until christmas as they are a gift to one another. Thank you for keeping us in the loop with the delay. It is gratifying the service you have provided. Stay safe to all your staff and have a safe and merry christmas. Regards

Noel - Port Lincoln, SA
Nov 18, 2020

Hi Snowy's, Just a quick note to thank you very much for getting my daughter's birthday present (Evo TS Tent) to us in Melbourne so quickly. Ordered Thursday, picked up at Tullamarine depot Friday. You got us out of a bind and our daughter loves the tent. Both Lauren, who took the order and Jen, who followed up on Friday were a great example of what all businesses should aspire to with their customer service. Well done. Kind Regards

Martin - Melbourne, VIC
Nov 24, 2020

Hi, I purchased 2 Oztrail Resort Chairs from online back in October, you kept me updated all the way with 2 delays because of Covid and finally they arrived & 1 Chair had a broken arm, so I filled out Warranty & with in a week I had a lovely response & A New Chair Delivered.
Your Updates & Customer Care is Second To None. My Family & I have Brought a lot of things online from your store over the years & have never had any problems. I just wanted to let you & your staff know that you all do a wonderful job within your Business & By Taking Care Of Your Costumers. Thank you Everyone Regards

Jackie - Collie, WA
Nov 27, 2020

Hi, I would like to pass on my appreciation to your service staff and Toll in a recent purchase from your SA Branch. The items were delivered overnight using Toll Express...absolutely first class service. Thank you Good luck in the Black Friday sale.

Neil - Alkimos, WA
Nov 27, 2020

Hi, Just wanted to let you know that I am delighted with the product and especially, your excellent service. Even in these COVID times, delivery was prompt, much appreciated as the Petzl is a Christmas present for my son (though I would dearly like to keep it for myself!) Best wishes to all at Snowys. Kind regards,

Robyn - Gundaroo, NSW
Nov 27, 2020

Honestly, I should be posting this on Twitter or Facebook. But I just wanted to say how incredibly impressed I am with your service and your quality product reviews. You are trustworthy and reliable. I would buy anything from you confident that it would live up to the durability and quality estimates you provide in your product reviews. And if you duck up, you wear it and accept returns without quibble. And that’s where the real trust comes from. You deserve to be a global super brand, and if you keep going as you have started, I think you’ll get there. I’m a massively satisfied customer. Just one tip; don’t change. I love you guys

Dave - Kew, VIC
Dec 02, 2020

Hi there I'd like to thank you all for continuing excellent service. Whether it's over phone, email, or supplying my goodies, it's always first class service. Just purchased a leatherman 300 for my son's 18th and it arrived within 2 days, fantastic. Also very helpful the reviews you guys do for so many things, they're really helpful. Keep being the best and open up over here in Perth (although with shipping that quick doesn't really matter but still enjoy coming in to a store) Kind regards

Janice - Bicton, WA
Dec 02, 2020

G’day Snowys legends, Just wanted to drop a quick line to say how much I appreciate your service. Living regionally provides some difficulties in obtaining goods and even prior to that checking them out to make sure they are a fit to what we need. Your product videos are just sensational. It absolutely helps in making decisions on what products to get when it takes about 3 hours to get to a Snowys store! Not to mention that but your delivery times are second to none. I just put an order in Saturday and already had the products rock up on my door Tuesday. Just awesome. Last but certainly not least is your customer service. How businesses don’t understand how important customer service is to everything is beyond me. Every interaction with different staff members has been nothing short of fantastic. Well done legends. And thank you. Regards

Andrew - Barmera, SA
Dec 01, 2020

Just received a Thank You from Ben. I decided to purchase new thongs am 30th November. Amazingly they arrived at 10.53 am this morning, all as requested. I don't buy enormous amounts on line but do so reasonably often. This is by far the best service I have ever had and hopefully if the need arises I will definitely use Snowys again. Kind regards

David - Hawks Nest, NSW
Dec 07, 2020

Thank you for excellent service. The keen sandals actually arrived here in FNQ
The Day after I placed the order!  Remarkable, how did you do it?

Mike - Cardwell, QLD
Dec 03, 2020

Simply brilliant. Ordered Tuesday 8pm, arrived Sydney northern beaches Thursday morning!!

Matthew - Bayview, NSW
Dec 03, 2020

Awesome love it and also appreciate your quick delivery and cheap price will be dealing with you again 

Lee - Kialla, VIC
Dec 09, 2020

Holly crap. My new goal zero solar charger turned up today. That was bloody great service guys ordered monday arvo. Delivered wednesssay morning. Its all ready charged up my goal zero flicker 36. Great product guys. Thankyou

Turtle - Heathfield, SA
Dec 08, 2020

Hi Fran I am so impressed! Ordered on Sunday afternoon and the sandals arrived Tuesday morning in Sydney AND they are the right size and colour. Well done. Excellent service and courier.  I shall pass on your details to my friends. Cheers

Sue - Five Dock, NSW
Dec 17, 2020

Dear Snowy’s Very remiss of me not to THANK YOU straight away for organising to send me a replacement for the Victorinox that went astray prior to this replacement being sent . Collection was ‘a breeze.’ Once agin, many thanks for sending a replacement knife - it’s very much appreciated. To your wonderful staff that guided me through this process ` and all Snowy’s staff……… Wishing you a  "Merry Christmas and a Happy New Year!” Best wishes

Stefan - Charlestown, NSW
Dec 23, 2020

Dear Snowy’s team, one and all I would just like to thank you for everything you have done for me this year. I have been absolutely delighted with the incredible service received. You have a wonderful range of products at great prices. I place an order and it is delivered in no time at all, mostly a couple of days later. Last week I ordered a Darche bbq fire pit as a present for my husband at Christmas. You notified me to say that they were out of stock and would be available at the end of the month, I completely understood. However, a couple of days later you notified me to say it was on its way! It arrived yesterday 😊. Again, thanks so much for the great service you provide. Oh, I almost forgot to mention the helpful videos 😉 Merry Christmas and Happy New Year everyone 🎄🥂

Kathleen - Brighton, VIC
Dec 23, 2020

I don't normally do reviews but had to with my latest order. I placed an order with Snowys on the Sunday before Christmas expecting the delivery after the New Year. The order was received two days later & we were delighted with the service & products. Once again Snowys have been outstanding, thank you. 

Jenny - Point Clare, NSW
Jan 13, 2021

Thank you very much for your reply, I managed to buy one at the 4x4 show in October, I’m glad I did now as the show price was $799 for the new model. I have been a regular buyer from your store, my first purchase was back 20 years ago. Now my children and grandchildren purchase their camping needs from you. We have all found your after sale service is second to none and your price’s are more than comparable. One of my pet hates is when people tell me that other stores will match your price, I come right back at them with, look after the person that have the lower prices every day, if you don’t they will not be around and where do you think the prices will go then. Keep up the great work you are doing and I hope this will be a better year than the last one for you and your staff.

Shane - Morphett Vale, SA
Jan 22, 2021

Better than that – It’s arrived!!!!! You guys rock, I only placed the order at 2.30 yesterday afternoon and I just received it 600kms away at midday the next day!!! Thanks for the great service. Cheers

Tony - Scotts Head, NSW
Feb 01, 2021

EXCEPTIONAL! That is the one word that comes to mind when describing your excellent customer service. A close friend and I both ordered our Aquacube portable hot water service and shower stand from you yesterday morning. We both live in the regional Northern Rivers area of NSW. AMAZINGLY we both received our orders this morning, only 24 hours after placing them. I would have to say that your customer service is unprecedented and we both could not be more impressed! So thank you Snowy's. You are now our "go to" store for all of our caravan camping needs. And we look forward to not only using our new shower systems on our upcoming caravan trip but to also recommending your excellent company to all whom we meet on our travels. Thanks once again Snowy's. Best regards

Mark - Yamba, NSW
Feb 02, 2021

Hi, order received. Thank you for your absolutely brilliant service. Second to none!! Regards

Suzanne - Maleny, QLD
Feb 02, 2021

Hello To You All, Even Better News!! The carton arrived safe & sound, in Excellent Order, yesterday afternoon!! Many Sincere Thanks & Kind Regards, Until Next Time, Take Care

Ronda - Nome, QLD
Feb 01, 2021

Hi team Just wanted to pass on some feedback as this was a super smooth, fast and easy transaction. I ordered this on Saturday, had a confirmation that it had been packed by Saturday afternoon and my package arrived Wednesday morning (Tuesday was the public holiday). Good communication and updates along the way. Love your brand voice too! Good work, will be telling my friends about you. Cheers 

Kat - Rozelle, NSW
Feb 05, 2021

Not into Surveys , but liked the service I got, and like the product – so thank you. Regards

Darryn - Moil, NT
Feb 17, 2021

Thanks for the great service and advise. Very impressed with your staff for their help and knowledge of your products

Chris - Mill Park, VIC
Mar 10, 2021

Hi Ralph, Thanks for coming back to me so quickly and appreciate the two options below. I'm happy to take the $100 refund and will fix the crack as you have suggested. I'd also like to provide some feedback on my service experience with Snowys as a first time customer. Clearly receiving a damaged item is great, but the service I have received from Snowys following this has been excellent. Both the woman I first spoke with on the phone and your response beklow has shown the importance that Snowyd places on customer srrvice. Something as simple as you both starting with "I'm sorry to hear that" makes a bigger difference than I think many realise. Your customer service will mean I make you my first stop for all camping gear in the future. I will also recommend you to my friends who are taking up camping with their young families. Buying gear online with the confidence that you will recieve good customer service in the case that something does go wrong provides a lot of confidence. Please pass this feedback on to management, I hope it gets you and the woman I spoke wiyh some recognition. Regards

Benjamin -
Mar 17, 2021

Good morning Mark, Many thanks for the quick response to my claim. Great to know that the pole popping out is a design feature and not a fault, it makes total sense when you think about it. Your offer a replacement centre hub and eliptics is very much appreciated and totally acceptable as a resolution to the issue. I did view the video last night on how to carry out the replacement and it does appear very straight forward. My concern when attempting it the first time was which way do the eliptics sit in the hub prior to screwing down the cover plate as I didn't want to break anything. Again, thank you for the quick response and great service. I will be sure to post a positive review on your website. Regards

Erwin - Wilberforce, NSW
Mar 30, 2021

That was just utterly ridiculous. You’re in Adelaide, I’m in Melbourne, and somehow my new sleeping bag arrived on my doorstep less than 24 hours after ordering it. Half the retailers I order from can’t even dispatch my order inside 24 hours... let alone deliver it to another state in much less than a week.  I wasn’t even sure it would make it in time for my Easter hike - turns out I didn’t need to worry!  You guys are setting a new standard. Very very well done! I’ll certainly be ordering from Snowys again!

Ben - Cremorne, VIC
Apr 05, 2021

Snowy’s, Love the new sleeping bag, kept me warm all last week in the snowy mountains. I’ve found the canvas outer lining way better as well because it doesn’t move around inside my swag. The overnight delivery was a bonus too. 

Mark -
Apr 07, 2021

Hi Yes, received it. Thanks to all of you at Snowys and claims for a great replacement service. Not having to return the old canvas is a huge help. I wish all other retailers return policies were like yours! Thanks again, and I look forward to referring all my friends to Snowys and doing more business with you myself soon. : )

Omar - Kingsford, NSW
Apr 07, 2021

Thank you that is amazing. You have got a very happy customer Who will buy from you again thanks  for your time and understanding

Graham - Iluka, WA
Apr 08, 2021

To who does the mail orders, Thank you for for some off the quickest mail service ever. All my orders have being fast and exactly what I ordered. Keep up the good work. Thanks again.

Peter - Healesville, VIC
Apr 16, 2021

Hi, Just a quick note to thank you and your staff for the great service and quick delivery we have received from our recent purchases, everything has arrived quickly, and in perfect condition. We only have BCF and Annaconda close by, and whilst they have some items, their choice is very limited, mainly to in house products. That is why we appreciate the service and selection of your online store. Thanks Again Regards

Bryan and Julie - Lucas, VIC
Apr 19, 2021

I can't thank you enough for the result of this matter. I have been a Snowys' client for many years, and it is my first go-to place for all camping related items. The resolution of this matter as provided by you reinforces my belief that Snowys is the place for us to shop! I will contact the sales team for recommendations. Thanks again!

Oren - Bellevue Hill, NSW
Mar 24, 2021

Thankyou Caroline 🙏🏼We have received our spare fly just in time for Easter camping 👏👏👏Much appreciated 

Kate - Noosa Heads, QLD
Apr 08, 2021

Wow... What awesome customer service.. thank you so much!

Ross & Michelle - Kincumber, NSW
Apr 21, 2021

I just keep getting blown away at the speed. Ordered late Saturday night in Melbourne. Arrived early morning Tuesday. Why bother leaving the house to visit BCF or Annaconda local to me. You guys rock... See you on the next 1.

Leigh - Mount Evelyn, VIC
Apr 22, 2021

Hi guys, Thanks for the follow up. Loving my new tevas, and I can honestly say I have never been more pleased with the service and communication you guys have given me sooner the day I purchased them online. I'll be back for sure. We are full time travelers and will get some good opportunities to spread the word about you guys. Big thanks

Chris - Coolalinga, NT
Apr 22, 2021

Hi guys, Thanks for the follow up. Loving my new tevas, and I can honestly say I have never been more pleased with the service and communication you guys have given me sooner the day I purchased them online. I'll be back for sure. We are full time travelers and will get some good opportunities to spread the word about you guys. Big thanks

Chris - Coolalinga, NT
Apr 29, 2021

Thanks Snowys staff for your excellent ordering process. Ordered last week and here today – great service and easy to use online website. My customers will be very happy to know I stock stuff to help them camping and to continue to enjoy their time in the Flinders. (though I don’t think they really need to be worried about getting wet – into 6yrs of a drought)Ive always been a very happy personal customer and now a happy business customer. Kind regards,Julia

Julia - Hawker, SA
May 13, 2021

Hi Guys, Thank you for the updates on delayed stock. I was waiting for hardkorr crocskin 200w solar panels and I was advised of the delay and kept up to date on delivery. Today I received a text, drovein and picked it up no issues. Thank you again for your service I appreciate your efforts during this time of uncertainty on delivery times and out of stock issues. Regards

Matt - Brendale, QLD
Jun 01, 2021

You guys are still the best customer service operation in Australia, if not the world.

Justin - Ringwood East, VIC
Jun 01, 2021

Oh wowsers .... you guys are BLOODY BRILLIANT!!! So pleased I stumbled across your website .... Thank you �� 

Nicole - Bena, VIC
Jun 03, 2021

Ordered Tuesday Arrived today What great service Thanks

Rob - Berkeley Vale, NSW
Jun 03, 2021

I just wanted to let you know that my replacement head torch arrived the other day and to also thank Snowy's for being so awesome in sorting out the warranty. It is much appreciated! You guys are the best. Cheers

Andrew - Osborne Park, WA
Jun 03, 2021

Thanks Snowys, I’m always incredibly impressed by your service but this absolutely tops any customer service experience. I will continue to share my experience, recommend you to others and keep purchasing myself. Regards

Simone - Geelong West, VIC
Jun 05, 2021

Hi Guys Just a shout out to you for your brilliant service Ordered 10” spun steel camp oven and bag on Thursday Wow delivered on Saturday morning to Melton west Victoria Thanks

Harry - Melton West, VIC
Jun 11, 2021

Thank you for the best online shopping experience we have had in a long time. The boots are perfect, my husband loves them. They arrived today, we were blown away. Great boots, great customer service, easy transaction. Thank you so much!

Regards Kate

Kate - Ocean Grove, VIC
Jun 10, 2021

Hi Just confirming that I received the new poles today and they are perfect. Kudos to you for exceptional service, and also to the supplier - I’m impressed. Thanks so much. 

Greg - Stirling, SA
Jun 15, 2021

Hi there, I just wanted to say thank you so much to your team for helping me with my order. There was an out-of-stock for one of my items that was going to delay the shipping till after the date I needed the gear for. So, I called one of your helpful team members (sorry I don't remember her name but she was incredible) and explained the situation to her, in which she actioned half my order to be sent and it arrived with 1-2 days of this phone call. The out-of-stock item also then arrived a few days later. All well in time for when I needed and well within the 2-week shipping time. I was absolutely overwhelmed with how quickly this was actioned. Your team is amazing and I'll make sure I spread the word. Thank you for going above and beyond for me. Kindest Regards

Claudia - Mission Beach, QLD
Jun 22, 2021

Hi Snowy's, Just wanted to congratulate you on a very professional service in all aspects. I only ordered my shoes on Friday and they were delivered today - how good is that? Please keep up the great web service & extremely competitive prices. Your store is in my favourites. Thanks again

Craig - Gordon, ACT
Jun 29, 2021

Hi Snowys Team! I just wanted to send you a huge thank you for all you do.  We were recently told to check you out because you've got the best prices on camping gear in Australia, which is definitely true!  However, I've been more impressed by the fact that you've got the most detailed item descriptions online (with really clearly set out display formats), the best photos, and video reviews of many products.  The Q&A feature is also great - lots of other people have asked questions I wouldn't have thought to ask but I got useful information from the answers, and the couple of times I've submitted a question I've received a prompt, helpful answer.  In Q&A feedback and videos, I've found your guidance to be detailed and informative without feeling condescending or being full of jargon, which is perfect for our mixed experience family (I'm a lifelong camper, my husband is a novice). Keep up the great work, our family are big fans! All the best

Louise - Treeby, WA
Jun 29, 2021

Just wanted to say that I had to post on fb my thanks for rapid service. Ordered my new Merrill’s late yesterday morning and they arrived half an hour after midday today. Well done and thank you. My third pair of Merrells and I don’t think I want to wear anything else. Cheers

Kevin -
Jul 07, 2021

Hi, I wish to thank one of your team Maddy for helping me with a missing order I had. The courier delivered my Zoleo GPS communicator to the wrong address (ironic). I was getting no help from the courier company (via messaging or email) and Maddy went above and beyond in my book to help. With follow up phone calls and checking on the Zoleo's we finally had it delivered today I cannot thank Maddy enough for her help and support. It's great to find people in a business and also a business that care about customer service and satisfaction. Having worked in the same industry as a manager of 2 stores you guys shine brightly and we need more Maddy's. Cheers

Doug - Kilsyth, VIC
Jul 08, 2021

Hi Snowys! Thanks for your email – We’re really pleased with the headlamp but also wanted to let you know we were really impressed with the speed and efficiency at which the order was processed and received. Thanks so much! Cheers

Maree - North Melbourne, VIC
Jul 12, 2021

Hi Caroline, Thank you so much for this incredible after sale service. Very much appreciated. Best regards

Sarah - Mount Pleasant, WA
Jul 23, 2021

Hi Snowys, I just wanted to say thank you. I've never used your site before, but you had

  • a difficult to find product
  • at the best price ( 30% less than others)
  • excellent service when I messed up my order
  • a real Aussie at the end of the phone who fixed the problem with a smile !!!!
  • very quick delivery.

Thanks for doing such a great job. Regards

Carolyn - Fairfield, NSW
Jul 22, 2021

Hi Snowy team! I just wanted to drop an email to say Thank you!! I ordered a road chef oven on Tuesday, I rang to check that they were in stock and what my chances would be to receive the item by the 30th July as it’s for my partners bday gift. I spoke to 2 different staff members (over 2 calls) who were both lovely and helpful and assured me they would get the order in the hands of the dispatch team, and I’m excited to say that my oven has just arrived 2 days after ordering!! Amazing service thank you and I’m sure my 4WD, camping loving guy is going to love this! Kind Regards

Kim - Penfield, SA
Aug 20, 2021

Thanks Caroline, That is wonderful customer service from a great Australian company. Have a great weekend Kindest Regards

Scott - Lang Lang, VIC
Sep 06, 2021

Many thanks for letting me know the bottle arrived and for sending the replacement so promptly. Your customer service has been outstanding!

Jo - Wilberforce, NSW
Sep 07, 2021

Hello Guys, I got my second ever delivery from you guys today and the service each time has been incredible. When I brought my items it said 6-10 business days before it would arrive and that I would get an email the next business day with confirmation of shipment. I didn’t get this email as my delivery was already on my doorstop, both times I’ve ordered. Absolutely incredible, specially in a pandemic!! I’m also extremely happy with my products. I hope all of the team is staying safe, thanks again for your amazing service.

Tegan - Baldivis, WA
Sep 09, 2021

Parcel arrived, thanks for the great service

Ray - Thabeban, QLD
Sep 09, 2021

Hey guys, Just wanted to say thankyou for the prompt delivery of my order!!!! Fantastic service and all my purchases were delivered in top condition. Will recommend you guys to my crew for sure. Have a great day. Kind regards

Lisa - Winchelsea, VIC
Sep 07, 2021

Hi Caroline, We received our replacement Swag skin today and it’s great, thank you. I just wanted to confirm what you would like us to do with the old one? I also wanted to thank you for all your help in getting this sorted out for us. You have been amazing and a pleasure to deal with. Kind regards

Nicole - Oxenford, QLD
Sep 14, 2021

hi,I would love to thank snowys for the best customer service I've ever experienced in retail.The communication with the helpline staff were absolutely brilliant.I would like to shout out to Caroline and Maddie for the their expertise in this business thankyou so much.

Mick & Jodie - King Creek, NSW
Sep 29, 2021

Hi thanks again, how fast was that, not 24 hours since we received our faulty egg cookers and we have the replacements, I can't believe it, thanks heaps,if you would like me to somehow share my experience with others, I would be very happy to do so.

Michael - Ilarwill, NSW
Oct 11, 2021

Good morning Guys and Gals, I though you would be interested in how impressed I am with this fridge freezer. Our big fridge freeze in the kitchen karcked it on Friday evening. We pull out the Brass Money, removed the centre partition and set it to -20. We filled it up with stuff from the dead freezer. Within 2 hours it was down to -13 and dropping. All weekend it ran quietly, steadied out at -18/-19 by Saturday mid-morning. The new fridge freezer is being deliver this morning (Monday) and not a thing lost from the Brass Monkey…Impressed! Regards

Stephan - Watsonia , VIC
Oct 12, 2021

Hi Guys, Love the food and other gear I’ve bought off you over the last year or so. Excellent customer service as well, you always kept me updated on the delays if any etc which is much appreciated. Over all you’re all better than Bonza. You can all take an all expenses paid holiday to your most favourite destinations and your boss will pay for it haha. May your Dawns , Days & Nights bring insights and delights of the most divine that Mother Natural can ever gift us. Stay Wild, Stay Free & Stay You! Yeah Baby! Cheers

John - Tamborine Mountain, QLD
Oct 12, 2021

Hi Kelly, Yes thank you for following up, I have now received my order. I also want to thank Justin for taking the time to go through my concerns on Monday. He handled the call well and I have got my faith in Snowys, unfortunately not with the courier BUT hopefully on my next order it will work out better. Best regards

Nick - Kellyville, NSW
Oct 20, 2021

Ummm... you guys broke all the records for prompt and efficient service. My online order processed on a Sunday evening was dispatched the next day and was delivered to Mission Beach (FNQ) Tuesday... the very next day!!!! In these trying times this is nothing short of spectacular!! Typically postal services take up to two weeks to deliver here. My thanks to you, your team and your couriers. Love your work! Top shop. Quality at a fair price. Hope all's well.

Geoff - Wongaling Beach, QLD
Aug 16, 2021

Good Afternoon, I find it is rare these days to receive good service, customer service is a skill and not everyone working in sales has the ability to deliver. I had dealings with your employee Steffan last week and was pleasantly surprised at his amazing customer service skills. I have worked in the airline industry and customer service was paramount to our success. I was so impressed with the efforts that he went to on my behalf that I returned the same day to give him some chocolates as a thank you. What I was particuarly impressed with was his patience and amount of time he spent to try find a solution to my issue. He went to extra efforts to look for details in your system and found a way to solve my problem which I was extremely happy with. Also. I have a profound hearing loss so I read lips to communicate as well as use my hearing aid, so masks can be a real struggle for me with communication. He was very patient and happily repeated what he said to make sure I understood what he was saying. I have dealt with your store in the past to get supplies for my market stall and have appreciated the product knowledge of your staff. I just wanted to say that the balance of older experienced staff and young eager to help staff is a great combination. If there is an employee of the month program in your company I would like to nominate Steffan as he was excellent and provided great customer service and is an asset. thanks

Karline - Keswick, SA
Nov 02, 2021

Thank you Lily, as couriers do not want to deliver to our remote rural address the Post Office pickup is much appreciated. A pleasure dealing with your company. Regards

Tor - Meningie East, SA
Nov 03, 2021

Thank you very much! You guys are the best!!! I've already used this store credit - bought two more Exped mattresses and a camping table for our best friends 😂 And my original order has already arrived (it was super- quick!!) and just on time for our mum and daughter camping trip we are leaving for tomorrow 😊 Now I can be reassured my 4yo girl will stay toasty warm in a tent despite cold nights 😊

Jane - Wembley Downs, WA
Nov 04, 2021

I ordered on Monday 1/11 a replacement part for a Milenco Mirror o/n 865601 and to my astonishment it arrived 3/11. Gosh what a super-fast delivery and amazing effort by Snows Staff. Many thanks

Harold - Berowra, NSW
Nov 05, 2021

Thanks so much – your online service is really great and I have recommended you to several people. Regards

Sandra - Tallygaroopna, VIC
Nov 17, 2021

Thank you Kate, The customer service at Snowys is always helpful prompt and efficient. Making it easy for your customers, solid customer service and top range of products at great prices is why I keep coming back to Snowys. Thank you and have a great day. Regards

Andrew - Leederville, WA
Nov 19, 2021

Had misdelivery of items ordered. Advised courier and also Snowys. Zosha at Snowys was extremely proactive, liaising with the courier and providing updates. After three days they advised that they would resend items to avoid any further delays. That was Wednesday and the items arrived this morning. Extremely happy with their service and the items were good also

Mark - Ringwood North, VIC
Nov 23, 2021

Thank you for making the purchase of our 3 person Swagger so quick and easy. Delivery was quicker than quoted. Overall really happy with the Swagger, was easy to put up and take down. Thank you Snowys.

Kirstin - Plainland, QLD
Nov 23, 2021

Thank you Snowys for such a wonderful shopping experience! 😊 the delivery arrived super quickly and the tracking info was great. My nephews love their new sleeping bags and goodies, arriving before their Birthdays!

Holly - North Nowra, NSW
Nov 23, 2021

Hi Ralph I just received the installation kit for the darche eclipse. Thank you very much for resolving the issue so quickly and also thanks a lot for the voucher. You are my go to camping gear shop and you didn't disappoint me. Thanks again Kind regards

Kosta - Mernda, VIC
Oct 25, 2021

You are INCREDIBLE! Your service is always amazing and I cannot express just how much I appreciate your help Zosha. Thanks again for everything. Bless ya!

Scotty - Truran, NSW
Nov 19, 2021

Zosha Thanks very much for your assistance. The replacement gear has just been delivered.  It has been really pleasing to see a seller take such a active role in bring about a resolution. Appreciate it and will definitely shop with you again. Thanks

Mark - Ringwood North, VIC
Nov 29, 2021

Thanks SNOWY, A fast and good experience with you. The items (2 chairs )are spot on and delivery to Bendigo was excellent. Will be happy to deal with you again.

Maggsy - Bendigo, VIC
Nov 29, 2021

Thank you so much to Jess and the team for the awesome support when we had some issues with our sleeping mat. We will always be choosing Snowy's for all our camping needs!

Josh - Whyalla, SA
Nov 29, 2021

They arrived today We are very happy with the product and your service, well done. HO, HO, HO Merry Christmas

Liz & Peter - Junortoun , VIC
Dec 02, 2021

Bought an Engel fridge and bag , great price . The courier company let us down but upon hearing this Justin from customer service bent over backwards and sorted the issue out real fast allowing us to be able to receive our fridge and be able to take it camping which was the whole reason of its purchase . Well done Justin and snowy’s as a whole , very impressed with the service . 5 stars

Jai - Wattle Ponds, NSW
Dec 06, 2021

Hi Caroline, I pressed send on my last email accidentally. I really wanted to say THANK YOU so much. Obviously the outcome is wonderful, as my mattress is a prized possession when I go camping and absolutely can’t sleep without it. But a hearty big thank you for the amazing after sales service. You have been great!!! You kept me in the loop the whole way and we’re prompt and efficient. I was never left wondering what is the next step or what the outcome would be. Often this process is an absolute  pain but you made it a pleasure. With humble thanks,

Kim - DUNCRAIG , WA
Dec 10, 2021

Hi I had a really wonderful experience with Snowy’s , I order a drink bottle online and I received it within a few days! Well done ! I will be shopping with Snowy’s again .

Caroline - Berri , SA
Dec 10, 2021

More than happy with Snowys friendly and knowledgeable staff and Blacksmith product quality and value for money

Michael - Brendale, QLD
Dec 10, 2021

Its great and I appreciated the great service.thankyou

 

Bev - Melrose, SA
Dec 14, 2021

Ordered online on 26/11/21. Adelaide to Melbourne delivery. Item was "apparently" delivered on 30/11/2021 but I haven't received the order. Contacted Snowy's customer support who advised re delivery but I re-confirmed with them that parcel was definitely nowhere to be found on my premises. Have heard nothing from them for 6 days now and my hope for pre-Christmas delivery is now zero. Poor experience all round and given I thought I'd try them out instead of some of the big chain stores am really very disappointed.

Craig Matthews - Ormond, VIC
Dec 14, 2021

To, Mark and the Snowy's Team. I am writing to thank you for your amazing support, with a Knog PWR battery that turned out to be faulty. It is a quality brand, suffered no damage in transit, did what it was supposed to, but, just happened to not last the distance. The whole experience of following up with your customer support process was not intimidating, and once the branding company accepted the fault, my item was replaced. Your team kept me up to date with progress, and the replacement has been received. Great work. Thank you.

Rob Clarke - Pakenham, VIC
Dec 15, 2021

Congratulations Snowys! This is my first ever purchase from you. I compliment you on an outstanding customer experience in your web site. Your marketing advantage of best prices is definitely proven. Your delivery partners are 100% efficient. I have just received and opened the package and look forward to testing and using my hand held radio’s. I am now also a subscriber to your organization’s website and look forward to future purchases. Best wishes to the team at Snowys! Kind regards

Joseph - East Warburton, VIC
Dec 22, 2021

Hi Dear Snowy People, I’m just wanting to say Thank You for being there.  You have always had great products, I love the light and informative videos that assist my decisions and your customer service has always been stellar.  I just really appreciate you folks and how you do business. I’m in the midst of a service issue with another mob, who at that time had a lower price on the thing I purchased.  And now, of course it’s lost in transit somewhere in TOLL’s warehouses or in the stars or wherever…..I should have listened to my gut and previous experience versus my pocketbook.  I know that you folks would have solved the issue properly and with great customer service.  I can assure you I will never do that again! LOL Just wishing you all a very Merry Christmas/Solstice or however any celebrates ;o)  You all deserve many gold stars for hanging in there and still being kind and of good heart. Take good care and I look forward to many more purchases! With warmth, Bec

Bec - Healesville , VIC
Dec 23, 2021

I would recommend Snowys with no hestiation. Customer service was excelllent!!!. Despite problems with their courier, they were able to deliver on their promises. Thank you Justin.

Corne Olivier - Brighton East, VIC
Dec 24, 2021

Hey, I came into the Adelaide store to get some tents for a camp I am doing as part of my work in a family mental health support service for indigenous families. The lady who served me, who told me her name and I can't remember it, was absolutely fantastic! She talked me through everything and got me an amazing deal on our tents, saving us a significant amount of money. She also gave me a tip on putting a bell on the tent to alert when someone is opening the tent, genius! Thank you so much for your help, we'll definitely be back! :)

Nicole - Wayville, SA
Dec 24, 2021

Hello, I came out and bought a swag and a few other bits and pieces today - you guys were awesome - thank you so much - I will be back 😊 Warmest regards & Merry Christmas!

Nick - Keswick, SA
Dec 23, 2021

Hi, I just want to express my sincere thanks for providing service above and beyond. When there was a significant issue with the delivery of the product we had ordered Snowies handled the situation with grace and attentiveness that was outstanding. The whole team we dealt with was both helpful and unfailingly polite. The problem was dealt with quickly and positively. The end result is there is a much-anticipated gift under the Christmas tree that, if we had been dealing with someone else, would probably not be there. We can't thank you enough. Merry Christmas

Gerald - Brendale , QLD
Jan 06, 2022

Hi Snowy’s, The purchase was a gift for a colleague who was resigning and moving away. Gwyn was over the moon when she opened the gift. Gwyn had already been looking to purchase this item so safe to say Gwyn is very happy. Again, thank you to you and your exceptionally helpful staff member who help me out with this order. I will have no hesitation recommending you to others. Kind Regards

Margaret - Canberra, ACT
Jan 11, 2022

Ordered 4 times with lots of different camping gears, deliveries were very fast, around 2-4 days. Last order was with some sleeping bags, and I was told by customer service that might have some delays due to covid and christmas time, it ended up delivered in 48 hours. Products are all good in quality, and the website has more than enough information to help me choose the right gear. Lowest price in Australia as well.

Harry - Tarneit, VIC
Jan 11, 2022

Snowy's made my purchase an absolute breeze from start to finish , their communication was exceptional. I wouldn't consider purchasing from any other retailer, extremely competitive, exceptionally fast delivery given the current circumstances we live in. I highly recommend Snowy's Outdoors to all, when you get great service , I'm happy to let everyone know.

Jamie - Caroline Springs, VIC
Jan 12, 2022

Hey Ralph! So incredibly sorry that I missed this email! Firstly – complements of the season, and wishing you an awesome and prosperous year ahead! Just a quick note to say – THANK YOU! THANK YOU! THANK YOU!!! I’m totally and utterly blown away by this – this level of service and support is far beyond what I’d expect, and you’ve got a customer for life in me! (I’m already planning my next purchases!) Far too often, people are quick to moan about bad service, but are slow to praise good service, almost as if it’s expected. Well, I’m the opposite and have already told all my close friends and a dozen of my colleagues about your outstanding support, and I’ll continue to promote your business with everyone that I come across. Your effort and support hasn’t gone unnoticed and it’s greatly appreciated! Have an awesome day further! 😊 Kind regards

Ryan - Wentworth Point, NSW
Jan 15, 2022

Hi Kelly, Thankyou for checking. Yes it arrived on Thursday. Thankyou for your fantastic customer service.

Kylie - Mansfield, QLD
Jan 14, 2022

I am very pleased with my recent purchase, black diamond Trekking Poles. Also, I am very appreciative of the exceptional service offered when I had difficulty putting the poles together for the first time. The personalised video emailed to me was clear and demonstrated your team's knowledge and care for their customers. Thanks

Marelda - Ocean Shores, NSW
Jan 23, 2022

Hi Snowys I wanted to pass on to your management team what a fantastic experience we had when we contacted your Customer Support team and were assisted by Zosha Camac. Zosha was friendly and personable from the outset of our call and exceptionally helpful in working to assist us to resolve our issue with a refund. She is an absolute credit to your business and after our experience with her, we will absolutely look to use Snowys for our future needs for camping gear. Thanks Zosha! Cheers

Kari - Weston, ACT
Jan 26, 2022

We visited Snowys today with a return after purchasing the wrong product. Matt T’s name was on the receipt. His service was excellent. The exchange and refund was managed efficiently. Excellent service was very much appreciated

Susan - Fulham, SA
Feb 04, 2022

After discovering an amazing deal for a Mycoolman fridge package through Snowys I made the purchase and paid via Zipmoney. I was a little sceptical about the delivery time as it was being delivered from South Australia to NSW but it was delivered within a few days. My second purchase was a couple of camp chairs just before christmas and the delivery was just as quick. The customer service is very good, the prices I have found are less than the majority of other retailers most of the time and the product range is great. Would not hesitate to purchase from them again

Chris Cooke - Lake Macquarie, NSW
Feb 06, 2022

Hi there, I was just at your Keswick store today (Sunday 6th Feb @12pm), and was served by the most lovely man. I didn't get his name but he's an older gentleman and quite tall. We had a good chat, and he helped me carry my purchase to the car. It was super lovely to be served by someone like him. I work in customer service so appreciate good service when I receive it, and I hope he knows his kind demeanor is appreciated. I also spoke to Kate this morning on the phone, to get help with said order and she was also fantastic. Thanks a bunch!

Amber - Keswick, SA
Feb 08, 2022

Hi, first of all thanks for such prompt delivery, once again, of my latest purchase from you. I applaud you on the paper-based packaging you sent my order in ...... impressive!  And not one shred of plastic was included. Thank you! Good service, yet again Snowys. Thank you. Regards

Fran - Kanahooka, NSW
Feb 10, 2022

Service is good. Delivery is average. Large items can not be delivered to neighbourhood parcel collection centres so your choice is to either have the courier leave your delivery at the front door and hope it's still there when you arrive home from work or to have it taken back to their depot wherever that may be in your state. Also, during the current Covid crisis I have so far been waiting over a month for orders to arrive into Western Australia whereas orders from companies that use Australia Post, or orders from overseas, have arrived within a week during the same period. If you live in WA, just don't be in a hurry for your gear.

Drew - Banksia Grove, WA
Feb 11, 2022

Excellent customer service after some items I ordered weren’t available. Very prompt and supportive, providing options and making sure I was content with the replacements.

David - Canberra, ACT
Feb 13, 2022

Can I just say that the feedback and the response that I have recived from this fault, that was out of your hands was the best response/service I have ever recived. 10 out of 10 stars all day long.

Adam - Thabeban, QLD
Feb 11, 2022

You guys should be proud of your service, im always amazed at the attention to detail and the urgency to get your product to your customer. A lot of businesses could learn from your team. Well done. Happy Customer

Shane - Isabella Plains, ACT
Feb 21, 2022

hey snowys-thank you all so much-our tent and gazebo arrived a week for tent another few days for gazebo-and came from sa-yous are great!!!!!

janelle miller - Mackay, QLD
Feb 21, 2022

Great price and quality chairs. Can’t believe it was so quick to receive the chairs in Sydney from Adelaide so quickly. Great work Snowy’s

Steve - Glenmore Park, NSW
Mar 02, 2022

Brilliant company to deal with. Super Fast delivery. Easy web page to navigate. Huge range of products.

Rosie Hatch - Lake Bolac, VIC
Mar 07, 2022

All good, great service, wont be looking for other purchases in Sydney. Thanks

David - Telegraph Point, NSW
Mar 16, 2022

One and all snowys is the place to get your outdoor gear . Super fast delivery . There after service is a stand out for me . And there prices are epic . I’ve brought lots of stuff form them and can’t recommended a better company . I don’t muck about or comment much but these guys are mega . Thanks snowys for being there at $2 a litre for petrol I sit at home and delivered to my door . Always top notch gear as well . Go hard ? Go snowys

Pete - South Coast , NSW
Mar 16, 2022

Once again your company has excelled . With all the crap weather and still getting my stuff in 3 working days is epic . Snowys has to be the premier outdoor shop in Australia . Always quick . Excellent products and your after service should be a model for others company’s . Thanks to the team at snowys you guys are awesome . Kindest regards peter walker

Pete - Coniston, NSW
Mar 24, 2022

Unbelievable service less than 24hrs delivery and the cheapest price Top product

David - Melbourne, VIC
Apr 01, 2022

Amazing customer service - an item I ordered had run out of stock and was discontinued. Snowy's contacted me and they happily swapped it for a similar item of higher cost at no extra charge!

Molly - Geelong, VIC
Mar 31, 2022

Thank you Snowys! You've done it again! I ordered the Oztent Gecko Chair on the 29th and it has arrived already!!! You guys are just awesome! Thank you Snowys... The chair is perfect! You give the best service, the best informational videos and the best delivery anywhere on the globe. We love you! Cheers!

Jim & Judy - Warragul , VIC
Mar 31, 2022

Hi there, I just wanted to send a quick message to thank the Snowys team for a great shopping experience. I especially want to thank Ashley who I spoke with on the phone after calling the 1300 number to enquire about a Darche Dusk to Dawn swag.  She made it super easy for me. She checked the stocks, contacted the Brendale store to confirm they did in fact have the last remaining 1400 swag and put a hold on if for me. It was all very easy and the swag was sitting at the front counter when I arrived. I can’t thank you enough. Customer service is not hard but a dying art in general these days. Thankfully Snowys still delivers it in spades. Thanks again. Regards

Cameron - Richmond, SA
Apr 04, 2022

I just wanted to send a quick note to thank the Snowys team for a great shopping experience. I especially want to thank Ashley who I spoke with on the phone after calling the 1300 number to enquire about a Darche Dusk to Dawn swag. She made it super easy for me. She checked the stocks, contacted the store to confirm they did in fact have the last remaining 1400 swag and put a hold on if for me. It was all very easy and the swag was sitting at the front counter when I arrived. I can’t thank you enough. Customer service is not hard but a dying art in general these days. Thankfully Snowys still delivers it in spades.

Cam - Brisbane , QLD
Apr 12, 2022

I had a warranty claim which was handled quickly and completely to my satisfaction. I sent photos of the product in and Snowys were quick to let me know that a replacement would be sent out. No problems at all. Replacement arrived by courier today. Great communication and great service all the way through.Very happy.

Karen - Perth, WA
Apr 13, 2022

Purchased an Oztent chair from Snowys. Great price, excellent customer service and very fast delivery. Very happy! 👍😊

David - Viewbank, VIC
Apr 12, 2022

Thank you, Chair arrived today. Very impressed with the customer service and speedy delivery. Regards 

Dave - Viewbank , VIC
Apr 15, 2022

Darche 270 awning awesome delivery 2 days to Victoria very happy thanks..

Nathan - Mount Clear, VIC
Apr 16, 2022

Thank you one off the best products I brought in years And can’t believe how quick it was Delivered to me Ordered on Saturday off a long weekend And received it Wednesday morning Thanks Regards

Chris - Risdon Park South, SA
Apr 26, 2022

Thanks guys, Got the goodies today in record time ………… again! Always a pleasure. Have fun and whack a smile on your dial! Cheers,

John - Tamborine Mountain, QLD
Apr 28, 2022

Greetings from Perth, Well done everyone...just received my order. Great customer service. Regards

Simon - Mount Richon, WA
May 01, 2022

Price for walking shoes was right, delivery was on time, included in price and the product was as described thanks again snowys

Joe - St Clair, SA
May 04, 2022

Great help down there at Snowys very dangerous store in fact too many things could have been bought that day haha. Ended up with just the 23zero Saber and love it. Thanks guys.

DF FABRICATION - Munno Para West, SA
May 11, 2022

Good range of gear but heavily let down by using ARAMEX as a courier. Huge delays on delivery with no one being able to answer questions about where my item is.

Jay - Sydney, NSW
May 24, 2022

Have received the chairs great service very good product thanks a lot delivery just super quick From your depot SA to central west NSW Ordered Wednesday the 18th arrived Monday 9am 23rd great delivery Regards

Garry - Orange, NSW
Jun 07, 2022

Hi snowys, I ordered the hot packs Sunday night & paid an extra $15 for quicker delivery. I received them this afternoon!!!. Awesome service by you & your courier thank you

Annie - Seabrook, VIC
Jun 30, 2022

Hi Snowys, just wanted to compliment you on outstanding customer service. I had an issue with completing my online order and dialled your number for help. Taylor has promptly answered my phone call and very efficiently resolved the issue. He was friendly, professional and patient. Moreover, my order arrived the very next day - an absolute mind blower! Thank you so much, Taylor for your help - you are a champ!

Tatiana - Williamstown , VIC
Jul 10, 2022

I buy all my camping gear at Snowys, great service and good people to deal with. Hopefully and melbourne store coming in the future.

Matt - Berwick, VIC
Jul 27, 2022

Very easy to deal with and product is as advertised 150W solar blanket with regulator

Craig Wilson - Cordalba, QLD
Aug 03, 2022

Hiya! I received this order today...awesome service thank you! ...& both my husband & I are extremely happy ...perfect fit & very comfortable shoes...exactly what we needed & wanted...so again...thank you! Kind regards

Jen - Ridgehaven , SA
Aug 05, 2022

Many thanks for your service and prompt delivery to Geraldton in Western Australia. It was a pleasure to do business with you.

Pauline - Geraldton, WA
Sep 05, 2022

Hi, The order below arrived really quickly. I bought the gear for my daughter's trip away on the weekend and it was awesome - it rained and rained and some of the other kids got drenched in their tents. The tent I bought from you guys held up perfectly. Even the instructors commented on how good it was. I chose that tent after looking at the reviews you post on your website, so thank you very much for that.  Not all the camping shops came through for us, but you guys certainly did - and then some. The liner and the lamp were also amazing. Thank you. Cheers,

Carolyn - North Manly, NSW
Sep 01, 2022

thanks Snowys!! I road tested the new sleeping bag the other night, and it got down to 3 degrees and I was warm as toast. It's so light and fluffy, I love it - and I really appreciate the video review you guys did on it, as it helped me make my mind up on what one to get. You're website rocks and I love your work!! Cheers

Esther - The Vines, WA
Sep 08, 2022

I've read so many great reviews about Snowy's but my experience has been long and dragged on for 5 months, without resolve. Could not get my Black Wolf Tent delivered for weeks, parts of it didn't arrive for about 2 months, the tent leaked in all areas without a fly and destroyed my camping trip, I had to battle with Snowy's for over a month to get a "voucher", all other suitable tents are out of stock and when I finally was able to order a sub standard tent for my needs, just so I can make my next planned camping trip, I get a message telling me it's not in stock either, after the fact! Bad run, to say the least. Hope this review helps me get my money back so I can go camping again next week ....

Jess B - Castlemaine, VIC
Sep 20, 2022

To the manager, Today I had an excellent experience at your Adelaide store. I didnt get the lads name but he helped me with some spare Darche swag poles. He went well out of his way to help me, and got me a few poles that werent the correct poles but would get the job done as I am from Victoria and heading back tommorow. I always checkout Snowys when I am in Adelaide and today cemented why! Cheers

Dylan - Kilmore, VIC
Sep 24, 2022

Hi guys, I purchased one of these many months ago and last night was the first opportunity to use it. Absolutely outstanding piece of kit and just the right size for sitting out in front of the van! This morning I just turned it upside down, the fire plate fell out with all the ash, there was nothing on the bottom plate at all and it was packed away in it’s tote bag in 3 minutes flat. Well done on stocking it and thank you.

Mike & Jeanette - Torrensville, SA
Oct 05, 2022

I’ve been shopping at Snowys for a few years now, I keep coming back to them because they have a fantastic selection of great gear, The Staff are quite knowledgeable and they take note of customer feedback and they help in any way they can.There website is easy to navigate , one thing that I love about this company is the legwork that they do for their customers for example a hiking tent you could be looking at they do the work in regards to what sleeping pads may fit in their and so on so you don’t have to worry about trying to work out what may fit. Anything that you need to know just either email, call or ask them a question? How easy is that. I continue to shop with Snowys and their delivery times are excellent too.

Steve Miller - Oak Flats , NSW
Oct 20, 2022

Hello Snowys, Crikey, that was quick!! Very prompt and efficient service delivering the recent order. The courier left the order as requested without any problems. Thankyou, well done. Regards,

Geoff - Warragul , VIC
Nov 08, 2022

I just wanted to let you know that the pump and repair kit arrived safely. I was very surprised at your generosity in sending these to us to help us repair and continue using the amazing mattress. Thank you so much for the amazing customer service and your kind and informative email replies. We will definitely be recommending Snowys and when in need of supplies would continue supporting your business for sure. Thanks again. Miah

Miah - Adelaide, SA
Nov 10, 2022

Hi Today I placed an order online but had a few questions first and I spoke to a customer service representative named Kirsty. She was amazing and so helpful. I really wanted to point out how great it was to be interacting with a person that was helpful and polite. Thanks you and I will buy again. Belinda

Belinda - NSW, NSW
Nov 16, 2022

Hey Jess and your amazing team - good news i have finally got the order in my hands! Cant thank you enough for your time and effort looking into this for me and tracking it down! the customer service i received from Snowys trying to track this order down is second to none!! Massive thanks - they will certainly come in good use on the Overland hike starting this sunday. Linda

Linda - Canberra, ACT
Nov 17, 2022

Very impressed dealing with Snowys regarding a delivered item. No hassles, and a prompt resolution to my satisfaction.

Dave - Brisbane, QLD
Nov 23, 2022

Big shout out to Michael at the Keswick store, Adelaide. His service was excellent. The device I was buying was of the electronic type and I was asking him a lot of questions about it, in particular battery life. Although he seemed to know quite a lot about it he was unsure about one aspect and so rang the warranty dept. of the company who makes/markets the device and got the information straight from the horses mouth, so to speak. At no stage did I feel I was being hurried, even though there were a number of other customers waiting. Good work Michael so on that performance I know where I will shop in future for my stuff.

Roy - Salisbury Heights, SA
Dec 02, 2022

I chose to buy through you initially as I appreciate the highly visible passion the team has for their product and associated lifestyle. I have not seen any other retailer show as much information on all their products as Snowys, even so far as to have a frequent podcast to discuss and share advice with listeners. I am happy to support a brand that supports its customers.

Rhys - WA, WA
Dec 08, 2022

Visited your shop yesterday for 1st time. Grant was very helpful & polite.

Graham - Mt Clear, VIC
Jan 12, 2023

I have purchased numerous products from Snowys and have always experienced very helpful service. All their deliveries are prompt and their after sales service team are just as impressive. Would highly recommend Snowys to anyone looking for quality camping products with great service. Well done Snowys

Geoffrey Nunes - Shell Cove, NSW
Jan 20, 2023

Very happy with customer service and the oz rx  tent and mattress I'll always do my camping shopping at snowys

David - Whyalla, SA
Jan 20, 2023

Hi good people at Snowys,

Just writing to leave positive feedback. Will always use you lot from now on as I find the service exceptional and helpful. Keeping all your reviews and videos online of products is very much appreciated.
I will be a return customer for sure.

Andy - Harrietville, VIC
Jan 20, 2023

I would just like to thank you for your good service.
Santa bought me a coffee filter press for a Jetboil.  But Mrs Santa didn't realise they come in two sizes (nor did I). She bought the small one, I need the big one.
She ordered and paid for a replacement, but somehow it was scheduled for collection at your South Australian shop, not the Brisbane store where I live.  She changed it.  When I went to collect it at Brendale there were none left on the shelf.  Probably due to me being preoccupied with an energetic 2 year old grandson and possibly weekend staff (it was on a Saturday), nobody thought that it might be kept aside under the counter.  Anyway I ended up paying for another one to be delivered to my house.
When I got home and Mrs Clause pointed out that she had already paid for one and I didn't need to pay for  a second,  I emailed your office.  Somebody rang back pretty promptly (and sounded Australian) and arranged a refund.  The refund came through promptly.
So now I have collected the correct press from Brendale, happy grandson enjoyed his outing to the Big Camping Shop,  Mrs Santa is happy, and the original incorrect one will become a Secret Santa present at Christmas 2023 for my bushwalking club.

William - Ferny Grove, QLD
Jan 20, 2023

I just wanted to email and thank your team for shipping my most recent order out to me in such a prompt manner!
I had phoned last Wednesday (11.1.23) to check on my order and were advised that it was a little away from being processed and it may not arrive prior to me leaving on a camping trip this week. A full refund was offered. After explaining my dilemma to your female staff member (unable to recall her name unfortunately), the young lady advised that she would process my order soon after the call ended and ensure it was sent out that afternoon. True to her word, this obviously occurred as I received my order today! From SA to Hunter Valley in NSW…
If you’re able to trace back my order to see who organised it, please thank the young lady for me for providing such an exceptional service, it was/is greatly appreciated!!!
No doubt I’ll be back to buy more from you in the coming years.

Dave - Dungog, NSW
Feb 04, 2023

Extremely happy with the service. Ordered a new Evakool fridge on Wednesday, and it arrived in regional Vic. on Friday. Great price,great service. Thanks to the team at Snowy's.

Gavin - Rokewood, VIC
Feb 08, 2023

I would like to thank yourself and snowys for the efforts that you went to,to accommodate the merrel boots muddle up. I was professionally looked after by Kaya. Throughout the ordeal I was really well looked after and you now have a very happy customer who will be doing more business with your company in the future. Once again many thanks Pete

Peter - Qld, QLD
Feb 24, 2023

I have talked to your staff over the last couple of weeks and have bought a few items. I have to say that their assistance and time spent helping is second to none. I will recommend you to anyone who is looking for camping gear. Thanks 😊.

Rick - Nowra Hill, NSW
Apr 03, 2023

Stove wind protection screen turned up today-It is exactly as i had hoped. Thank you for you great service Regards

Ross - Brinsmead , QLD
Apr 04, 2023

To all, I just placed my first order with you for Hardkorr mini lights on the 27/3/23 and it arrived this morning all the way from Adelaide to Gold Coast Qld. This was amazing, so thank you to your wonderful service. We are leaving for a big Road Trip in a week and a half and I saw your product on a caravan site showing these lights with great comments. So I decided to order from you. I haven’t tried them as such on the road bar the test of them at home and now charging. My husband Grunts a bit when a parcel arrives but now after discovering what it was he was quite happy 😃 So again thank you for the amazing speed of delivery 🚚 Cheers

Paloma - Gold Coast, QLD
Apr 04, 2023

Excellent all round service from all involved. Product turned up ahead of allocated time. A perfect scenario.

Ross Davies - Cairns, QLD
Apr 11, 2023

Despite an issue with a faulty product, Snowys resolved the issue within 1 business day. Will always consider these guys above all other camping retailers.

Jon - Gisborne South, VIC
Apr 13, 2023

Snowys produces videos on many products which gives a really good idea of how the product works, set up, size, quality etc. It is for this reason, including their competitive prices, that I've ordered online with snowys. In addition, delivery via safe drop point is offered which gives more confidence than couriers dumping goods on the foot path outside your house. 5 stars snowys outdoors!

Luke - Sydney , NSW
Apr 17, 2023

Hi guys, got my order here in Perth today, well done great service, see you next purchase, I will be installing the fans today.

Rob - WA, WA
May 22, 2023

Snowys have been fantastic helping us with a warranty claim. They also helped our son with a warranty claim. Snowys have been an excellent company to order equipment through & we will continue to order through them. We have been impressed by how both our son & us have been treated promptly & professionally.

Helen & Michael Palmer - Esperance , VIC
May 22, 2023

Hi ,Had a problem with a cooktop that was under warranty and I could not fault there brilliant service and replacement of the item .Without a doubt the best possible service I have had from there staff .

Les Errington - Horsham, VIC
May 24, 2023

Having received the incorrect color of my sleeping bag liner, I emailed Snowy's of the mistake. It was obviously just human error & I imagine Snowy's dispatch many thousands of items a week. Within hours, I received an apology & advice that the correct item had been dispatched, no return necessary & no cost. From my experience, Snowy's are amongst an elite few companies that put customer service at the top of their priorities. Well done!

Ray - Miami, QLD
Jun 02, 2023

I'm delighted with the service I got from Snowy. The price was on point, quick delivery, and even lodging a warranty claim was very smooth. They replied to my claim in three days and arranged for a replacement to be sent to me. I couldn't be happier. I highly recommend Snowy to everyone.

Arash - Glenhaven, NSW
Jun 19, 2023

Hi, happy with the Big Pig I bought at Richmond, but take the offset off of the demo model, it's a bit of a fib.

Peter Jones - Millswood, SA
Jul 10, 2023

I spoke to a young man called Jacob from the Brendale store on the phone re buying a Darche 180 awning and shower awning...cube...as well as walls etc total 2000 dollars approx...He was fantastic but on arrival at the store I noted a no dogs in store prominently displayed on the front door...as a result I left and have purchased the items at a competitors shop...very disappointed with Snowys you need to update your dog policy...I wonder how many thousands of dollars you have missed out on because of this...

Erica - Redcliffe North, QLD
Jul 12, 2023

I had one of the most positive customer service experiences with Nicole from customer support about a warranty claim. Nicole made sure to keep me updated throughout the repair process and was quick to provide compensation once we received an outcome. She was also very fast to answer all of my emails and was just overall a positive vibe!

Rebecca - Dingley Village, VIC
Jul 13, 2023

I bought a couple of Exped mats a little while back and noticed that one of them was slowly losing air after just one use. Upon carefully inspecting for punctures using detergent and water, I noticed some bubbles forming around the inlet valve so I reached out to the Snowy's service team. They offered pre-paid return shipping as the exped mats rarely had valve failures so they wanted to check it out. I was a little worried that I had missed a puncture so double and triple checked the mat again before sending it back. Mark from the Sales team called and advised that the valve was fine but they had managed to find a tiny puncture. I was expecting to be told that I'd be charged for the trouble, but not these guys. Mark sent me close up pictures of the puncture and a video showing how they diagnosed it (which showed the right way to use water and detergent). He also offered a great resolution, going over and above expectations, and took the time to explain his approach. I do a fair bit of online shopping and rarely have time to leave reviews. However, I felt compelled to leave this review and mention that this has been the best after sales support I've experienced. If I need any outdoor gear going forward, Snowy's will be my first stop.

Joey - Canberra, ACT
Jul 24, 2023

Great staff, I didn't catch the name of the fella working out back but it was around 1.30pm on Thursday 20th of July. He approached me asking if he could help and was very knowledgeable and friendly. Helped me buy my Darche dusk to dawn 1400p swag with confidence and ensured I had a ground tarp (ultramesh tarp). He gave me the run down of seasoning it and how to set it up and pack it down. Aswell as the extended warranty procedure. Also very happy with my swag, sleeping bag, etc. Also left a 5star google review. Thanks I'll be back! Tom

Tom - Adelaide, SA
Jul 24, 2023

Great staff, I didn't catch the name of the fella working out back but it was around 1.30pm on Thursday 20th of July. He approached me asking if he could help and was very knowledgeable and friendly.Helped me buy my Darche dusk to dawn 1400p swag with confidence and ensured I had a ground tarp (ultramesh tarp). He gave me the run down of seasoning it and how to set it up and pack it down. Aswell as the extended warranty procedure.Also very happy with my swag, sleeping bag, etc.Also left a 5star google review. Thanks I'll be back!

Tom - Brendale , QLD
Jul 28, 2023

Today we purchased a few items from the remarkable range at Snowy's. Service was helpful, professional & cheerful. Being from WA as online shoppers, our personal attendance from WA enlightened us to how good Snowy's is on service, product availability & standing behind its products.

Les & Lynn Evans - Honeywood, WA
Jul 26, 2023

Excellent online service. Easy to use website - both searching for products and ordering system. Pick up service is efficient and very quick.  Staff very helpful and courteous.Kudos to Snow's!!!

Mary - Brendale, QLD
Jul 27, 2023

Thank you for a very easy transaction and great service looking forward to dealing with you again soon regards Gary 

Gary - Burpengary, QLD
Aug 07, 2023

Great work Snowys Outdoors, my shoes arrived on time as stated, great to do business with you. Many thanks, John

John - Engadine , NSW
Aug 08, 2023

Wow Brilliant! No fuss customer service. 5 stars. Thank You

Matt - Balcatta, WA
Aug 11, 2023

Ordered online, delivered next day. Amazing service and great products. I will definitely continue to buy from this store. Highly recommended.

Matt Beare - Mount Gambier, SA
Aug 18, 2023

Hello, Received our order in very quick time, undamaged and as ordered. It's lucky we found you when researching our purchase. Great service and we'd definitely recommend Snowys to anyone and purchase from you the next time we need something. The gazebo is terrific, easy to erect and does the job we bought it for. We got 3 solid walls and 1 mesh wall which has proven to be good with airflow - keeps out the wind but enough to get a good airflow so it doesn't get hot inside the gazebo. Thanks for your help. Regards Kevin

Kevin - Ardrossan, SA
Aug 21, 2023

A nice fast professional service with quick delivery. Happy to use again. 5-Star

Laurie - Lesmurdie, WA
Aug 22, 2023

Hi snowys Dwayne here all the items I purchased from your store were all spot on, just came back from a trip out the outback everything was just perfect made the trip even more enjoyable. Cheers

Dwayne - Kyabram, VIC
Aug 28, 2023

Good morning Steffan, I would really like to extend our gratitude for your help and understanding regarding our issue with our 23 zero roof top tent purchase from the Richmond Road store. Your response and customer service was outstanding in sorting out our issue with the rooftop tent. Cam and yourself were so helpful in resolving the issue and we could not have asked for a better outcome. You have a customer for life and will highly recommend to anyone your company in the future. Many thanks Kirsty and Andrew

Kirsty and Andrew - Adelaide, SA
Sep 05, 2023

Competitive prices, easy to order, quick delivery, and I received exactly what was shown and described. I will definitely order from Snowys again.

Louie - Nth Vic, VIC
Oct 11, 2023

Great customer service. I recently had a small issue with a tent I purchased which was just out of warranty. Snowys were fantastic and put in a claim on my behalf. I wasn’t too confident but a week or so later a full replacement turned up on my doorstep. Best customer service I’ve experienced in a long time. I fully recommend them to anyone and will definitely be purchasing things from them in the future. Thanks Snowys

Chris - Kalimna, VIC
Oct 19, 2023

I recently purchased a Dometic GC100 Gas Level Indicator online. When I received it, something was loose internally and it wasn't working properley. I dropped Snowy's an email and explained the issue. No problem, a new one was dispatched to me in the post straight away. Hassle free customer service. Thanks Snowy's!

Graham - Sydney, NSW
Oct 31, 2023

Recently purchased an item from Snowys. This was my first time dealing with them. The item was damaged and I reported it to them. From the moment I contacted them I have to say that the Customer Service people specifically Catie and Nicole were absolutely excellent. They never argued and could not do enough for me. For me the front line people are a full representation of what a company is all about. It tells me everything about a company. These ladies are a credit to Snowys. They do their job efficiently and competently with no fuss. Because of this experience I will buy all my camping requirements from Snowys for the future and will recommend Snowys to anyone wanting equipment. Many thanks for all the help and patience. Best Regards Patrick

Patrick - Wollombi, NSW
Nov 28, 2023

Absolutely the best people to deal with even when I’ve had a damaged item through transit it was easily sorted out great work great company

Maurice - Staghorn Flat, VIC
Dec 01, 2023

I have been a long term customer of Snowys. In the past it has been my go to website for camping gear. Recently I ordered some items which I needed for a hiking trip this weekend. I went to Snowys over some cheaper competition because I thought they would be quick. Well after 5 days not only have the items not arrived, it has not yet even been processed to leave the store. I am most disappointed in Snowys service. No doubt they will bring up with Black Friday sale as an excuse. However they were aware there would be a surge and could easily have employed more staff temporarily to handle to surge. I am in a position where I frequently see overseas travellers for medical advice and I recommend travel gear. I have often pointed them to snowys in the past as a source because I considered them reliable and quick. I will not longer be able to do this as they have shown themselves to be unreliable.

Richard - Melbourne, VIC
Dec 05, 2023

Big thanks to the modest but devastatingly helpful and effective sales person and equipment advisor Blake. I shopped at Brendale and in 40 mins bought a whole heap of stuff. . Blake was just amazing at gauging how much knowledge I already had and interested in what I needed and helped target my selections in a way that was first class. Big thanks. Also there was another person— almost an ethereal figure. I wasn’t sure his name but it might have rhymed with Blake - maybe Jake. Not sure. But he knew SOO much about the electrical systems I had no idea about and helped me to buy wisely and providently. I don’t know his name (or if he has one !) but he was like really tall and quite handsome. But his electrical knowledge was of guru level. So helpful.

Mike Thompson - Clontarf Dc, QLD
Jan 09, 2024

Massive thanks to Nicole in the customer service team who when above and beyond resolving a minor manufactures issue I had with a new tent I bought from Snowys. Great tent, and even better customer service from Snowys! 5-stars all the way!!!

John - Redhead, NSW
Jan 15, 2024

Wow only 5 days from ordering to taking delivery of an Oztent fly. One very happy customer in Perth here. Thanks Snowys

Barbara Flanagan - Kallaroo, WA
Jan 22, 2024

Hi Snowys Warranties Team. I just wanted to say thank you for an absolutely amazing return process from start to finish. I can honestly say that I have never had such good customer service with quick and friendly communication, looking to resolve my concern as soon as possible. Followed by an easy returns process and super fast delivery of a replacement item. Thanks again, I am super impressed!

Daniel - Margaret River, WA
Jan 29, 2024

Thank you Nicole for all your help with my warranty request. I look forward to receiving my new replacement sleeping mat. You made the warranty process easy for me which is why I love SNOWYS. Thanks again

Carla - Nebo, QLD
Jan 29, 2024

Amazing Product! 2 Days of Heavy Rain, then pure sunshine the remainder of the camp. Tent held up amazing through the rain, enough room at the front for us to sit enjoy the rain and serenity ❤️ just enough space for 2 Queen Coleman Air-matresses and also put a cupboard hutch at the end of the beds in the corner for our clothes. Easy to put up and much easier to put down. Saved loads of space in the suv also. Stoked with me purchase

Rebecca Te Wano - Frankston South, VIC
Feb 02, 2024

Recently ordered a 12volt air compressor from Snowys, the price was not only very competitive, but the free shipping made it a far more attractive offer that other competitors. The unit arrive in arrived within a week of placing the order, very impressive.

Ray - Mt.Evelyn, VIC
Feb 13, 2024

Travelling remote and needed a spare part. Bec at the Brendale store was so pleasant and helpful in solving our issue. Goods forwarded to next week's van park. Thanks Bec and great service Snowy's.

Tony - Yamba, NSW
Feb 19, 2024

Everything about Snowys is top notch. The online product reviews are great, service and ease of online ordering. Even buying from WA, my items arrived faster than some of the big chain camping stores here. Keep up the excellent work 💪

Palindrome - Safety Bay, WA
Mar 02, 2024

Prices are ok, but you are ssssoooo sssslllooowww to ship. You've had my money for 5 days, and my order is only partially complete! With no sign of being shipped! That is very poor given all items were in stock, and you advertise that you ship quickly! And - my last order was no different!

John - Oyster bay, NSW
Mar 04, 2024

I was already a life customer of Snowys due to their range, prices and super quick delivery but I’d never needed their customer service tested until today. Made a warranty claim a piece of cake which surprised me.

Brenden - Gold Coast , QLD
Mar 05, 2024

To say I am happy with the service from Snowys is a massive understatement. The product was fantastic and the after sales service is top notch. I would recommend Snowys products to anyone.

Greg - Valla, NSW
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