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Customer Testimonials


Would you like to know what our customers say about us?

At Snowys, we take our customer reviews seriously, the feedback we receive helps us to improve.

Huge thanks to those of you who have shared your shopping experience.

 

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October 24, 2017. Hi Guys at Snowys,  Just letting you know my order has arrived!! Just as promised. My product is also just what I read it to be, so I’m extra excited about my next trip. I’m new to the online ordering thing and I couldn’t be happier with your service and the ease of ordering, Thank you. Cheers until next order Donna – Duncans Creek, NSW

 

October 17, 2017. Thankyou for your excellent service with my order. Very happy with my purchase overall. Price, Service and delivery. Regards, Merridy – West Wodonga, Vic

 

October 9, 2017. Cheers people Great price, Excellent product, Speedy delivery 
Thank you so much.  Darren - Terang, Vic

 

October 9, 2017.    Hi SamI just recieved a travel pillow today. ( Thermarest). I bought a couple 2 weeks ago and am very happy with the product. I liked that I recieved a phone call explaining that you didn't have medium ones atm and they would be in next week. Be kept up to date is excatly how buisness should be. I am happy with the price of snowys, speed of delivery and the good quality products. The biggest problem I have now is there is so much stuff I want to buy. You have a loyal customer now. 
Thanks Heaps. Jake - Bellerive, Tas

 

October 6, 2017. Hello! Received my goods today. Very quick delivery & very happy with my items & the prices you charge & the free delivery was a huge sell for me. Cheers guys & I'll be back for sure. Lyle - Cooloola Cove,  QLD

 

October 5, 2017. Hi Snowys. I am very pleased with the purchases from Snowys, the replacement canopy was exactly what I had envisaged and the side wall works a treat. I wish to thank your staff for being proactive in this purchase and would highly recommend Snowys. Regards, Shane – Dernancourt, SA.

 

October 5, 2017. Hi! The chairs look terrific and were safely packaged. Delivery took a bit longer than expected, but I was informed by Snowy's that there would be a delay because of the long weekend. Thanks, Craig – Hocking, WA.

 

October 5, 2017. Hi there, my order arrived today in great condition, thanks for the speedy service. Cheers, Leigh – Leopold, VIC.

 

October 3, 2017. Received my purchase today of Oztrail Sleeping Bags.  Very pleased again with the service. We were so impressed with our purchase and the pricing I ordered another 2. Again thanks, Garry – South Geelong, VIC.

 

October 2, 2017.Hi there, As an ecommerce manager and digital marketer myself, I'm a pretty tough judge when it comes to an online shopping experience. So I just wanted to say 'thanks'. Shopping on your site was one of the easiest I've experienced. I particularly liked the confirmation page with 'what happens now'? Good work! Rest assured, I will be back and will undoubtedly recommend you to others.   PS: Your sale prices are good too. Murray – Beacon Hill, NSW

 

September 29, 2017. How good is that. 4 days from placing order to delivery at front door from SA to far north coast of NSW. Very impressed. Parcel arrived very well packaged. No damage. Hope I need something else from you guys again soon. Kevin – Pottsville, NSW

 

September 25, 2017  Hi Glen, Just wanted to let you know that I was very pleased with my last purchase. It was exactly what I ordered, very well priced, arrived in excellent condition and very well packaged and was delivered very fast. You are obviously  trying very hard to please your customers. I will certainly consider shopping at SNOWYS again. Regards  Peter - Mallacoota, VIC

 

September 19, 2017. Hi team, Many thanks indeed for your prompt delivery of the Coleman's air bed I purchased from you recently.  It arrived within 2 working days (as promised), plus the bed itself is fantastic.  I'm so pleased. Great 
service and great product. Good on you! Katharine - Elsternwick, VIC

 

September 17, 2017.Thanks for great service. bought a flask, arrived very well packed and good communication, will shop again 
Thanks . Ian - Metung, VIC

 

September 16, 2017. I’m just letting you know that I have received my order. I am very pleased with the product, it‘s exactly what is advertised on your web page and was delivered within the dates that we were given at the time of placing the on line order. I’m very happy with the service that I received and will use your services again. Thank you, Ian – Norah Head, NSW

 

September 16, 2017. Hi! Thanks for delivering the Pro Hiker 2 tent. It arrived in good time and is excellent value. Very east to assemble….even the first time! Kind regards,  Joanne – Perth, WA

 

September 16, 2017. Hi, I recently purchased a toilet seat from your company  and would like to congratulate you on your straightforward ordering system and prompt delivery. I appreciate the effort that was made in wrapping the parcel. It wasn't damaged in transit which is great.  Cheers Andrea – Kyneton, VIC

 

September 15, 2017. Received and thank you... great prompt service. I'm looking forward to the bed!! Have a great weekend. Best regards, Dominic – Bardon, QLD

 

September 14, 2017. Hello, the coffee percolator arrived today. Thanks for a great product, price and service. Barry – Qunaba, QLD

 

September 13, 2017. Hi, Just did my first online purchase with snowy’s and I am very impressed. Ordered on Friday evening and the parcel was delivered on the following Monday.Good price and great service. Also thanks for the camping checklist enclosed in the parcel. Great idea. Angela – Craigmore, SA

 

September 12, 2017. G'day guys. Hope you doent mind me replying. You were hoping i could leve a revew, but sadly I haven't been able to work out how to leve one as I'm blind, It would have been a shineing 10 out of 10 stars. Love the product an the service from the top notch starf. Keep up the good work an I'll be back soon. An oh yeah, signed up for the news lettre so now there will be no shortage of stuff to buy from SNOWYS OUTDOORS. Cheerio an enjoy ya day. Richard – South Bunbury, WA

 

September 12, 2017. Dear Snowy’s Team, I’m happily responding to your request for feedback. This is the first time I’ve shopped with Snowy’s and is likely not the last. I had had no recommendation but was impressed with what you had to offer when I searched online and although I searched other sites, I kept coming back to yours. I have not been disappointed and was excited when my goods arrived so quickly. Although I haven’t yet tried out my new tent, on first appearances I’m really happy with the quality. I was also very appreciative of the call from Susie explaining the slight delay in the shipping of a few of the items but they all arrived today so I’m set to go. Thank-you and I look forward to future shopping with you. Sally – Ballarat North, VIC

 

September 13, 2017. Hi, Just did my first online purchase with snowy’s and I am very impressed. Ordered on Friday evening and the parcel was delivered on the following Monday.Good price and great service. Also thanks for the camping checklist enclosed in the parcel. Great idea. Angela– Craigmore, SA

 

September 13, 2017. To the Manager of Snowys, I would like to say how terrific the service of Snowys has been. I had trouble using the website so rang the office and the gentleman who answered could not have been more helpful. I was amazed at the speedy delivery of my order.Thank you and your staff so much so all of your exemplary customer service.. I will definitely use and recommend Snowys to others. Regards Cath – Guyra, NSW

 

September 13, 2017. Hi Snowys, just a quick note in reply to card left with flask, great product, thankyou for being so attentive with my last order problem which was none of your doing, new flask arrived safe and sound. Thanks again will definitely purchase from you again.Kind Regards. Amanda – Currimundi, QLD

 

September 15, 2017. Hi Guys, I just received the Furno Stove and Pot Set I ordered recently and wanted to say thanks for the timely delivery. Everything was received in good order and was as per advertisement.I have ordered a number of products previously and everything has always been delivered on time and without fuss (all the way to WA). Thanks and kind regards Graham – North Fremantle, WA

 

September 11, 2017. Thank you for the hiking stick which arrived this morning. So easy to sit in an arm chair and order from the comfort of home and with in a few days your order arrives. Very easy. Thank you again. Frances – Balwyn North, VIC

 

September 8, 2017. Hi there, just wanted to let you know that I received my order and was very impressed and pleased with your service and prompt delivery. Thank you very much. Cheers, Michael – Greystanes, NSW.

 

September 7, 2017. Hi there, just letting you know I am very happy with the communication and fast postage and excellent prices from use guys. Cheers Joe, Traralgon, VIC.

 

September 6, 2017. Hi guys, just letting you know how happy we are with the Coleman bench fold in half seat we ordered off you. Not only do we love the product but the delivery was swift and without hassle. I'll be looking online at your other products too. Thanks again. Esta – Bentleigh East, VIC.

 

September 5, 2017. Hi Guys, great service. Keep up the good work, very professional. Take care. Barry – Bendigo, VIC.

 

September 4, 2017. Hi to you at Snowy's. This is just to let you know that we have received our order yesterday and we are very happy with the level of service from Snowy's. We will definitely be using your company again. Regards from Michelle – Peterborough, S.A.

 

September 1, 2017. Thankyou for your fast delivery, all your staff are awesome! I can't wait to deal with you again because it's so easy and your delivery time is amazing. We are going to be great friends lol.  Robbie – Cessnock, NSW.

 

August 31, 2017. I would like to thank your staff for all the assistance with our purchase. Very happy. Will always check out your site first before buying anything else we need for the caravan. Thank you again, regards, Maggie – Hindmarsh Island, SA.

 

August 31, 2017. Easy to use website, fast and efficient delivery service. Very pleased with our order. Would recommend you highly. Thank you! Rachel – Surry Hills, NSW.

 

August 31st, 2017 Wow...Snowys you have blown me out of the water with your customer service. The level of communcation was outstanding. I loved the personal telephone call updating me on how my order would split in two due to stock levels. That personal telephone call was amazing. I’m from a scout group and the person I was speaking to knew exactly what I was talking about and we even shared a tip or two. I’ll be ordering again very soon. As a community organisation your easy online ordering and payment system, quick and free delivery will be what I’m telling my scouting friends about. Cheers. Kelli – Altona North, VIC

 

August 31, 2017. Some feedback on my experience shopping with you… It was excellent. I telephoned and spoke with a chap who was extremely helpful and placed an order couple of days later. It arrived quickly and was exactly what I wanted and expected. I previously bought a gazebo off you and again, was very happy with the service. Would definitely recommend your store. Di – Hazelbrook, NSW.

 

August 30, 2017. Thanks Snowys. Arrived today. That was super fast! Great service and very happy with the product so far! Cheers. Rick – Hawthorn East, VIC

 

August 30, 2017. A big thank you to all concerned fridge from snowys despatched 24.8.17 from adelaide arrived bundaberg at my home 30.8.17 WHAT GREAT SERVICE BY HUNTER TRANSPORT AGAIN A BIG THANK YOU TO ALL.  Alan - Bundaberg, QLD

 

August 29, 2017. Thanks for the opportunity to purchase online rom your store. My two items arrived well in time and in good order. I will enjoy using these on my trip to Madagascar later this week. Many thanks to Benny (who I assume packed my order). Cheers, Helena – Glenroy, VIC.

 

August 24th, 2017. Thank you to all, product was as described, and was delivered on time with txt to mobile of next day delivery by Australia Post. Keep up the good work, I will definitely be searching your items for sale in future. Regards. Ken– Malvern East, VIC

 

August 24th, 2017. Received my Jet Boil today. Thank you for the fast and efficient service. Gives me confidence to make repeat orders in the future.  Regards  Paul – Hamlyn Heights, VIC

 

August 24th, 2017. Hi snowy 's I lost my red sigg drink bottle while on holidays in Sicily recently. When I returned home I looked at several web sites to try and purchase a new bottle. All the sites offered the bottle at a more expensive price and then I had to include postage. I kept searching web sites and eventually came across Snowy's and could not believe your price for the same bottle and there was no postage cost. I placed an order for the bottle late on Monday night and received it today,Thursday. I just wish you to know how impressed I was, firstly with the cost of the bottle and secondly the speed at which I received the bottle. I would have no problem recommending your company to any one. 
Regards..... Anne – Mount Waverley, VIC

 

August 20, 2017. Very efficient service… prompt delivery, quick turnaround from ordering and tracking available. Thanks again! Lyall – Forbes, NSW.

 

August 19, 2017. Hi guys, I'm just about to embark on a 1 year holiday around the world, starting with the Burning Man festival, then onto South America and Europe. I've made a few purchases through you guys for the trip and have to commend you for your amazing service and super fast delivery. I had very little time to plan (fly out this Sunday 20/08) and you've just made the whole preparation so much easier. Thanks again for your service. I'll definitely be a return customer and recommend you to family/friends. Cheers, Brent – Doubleview, WA.

 

August 17, 2017. Thank you, we received the order by 3pm today. Very happy with the prompt delivery as I only ordered it yesterday at 4pm. Wish I could go to QLD, all the best for your new store. Regards Philip – Happy Valley, SA.

 

August 17, 2017. Received my order. Always a pleasure to deal with you. Great prices and excellent service. Cheers, Garry – Woolgoolga, NSW.

 

 August 16, 2017. Would just like to thank you for your great service on the purchase of two grey Coleman Directors fold up chairs. We were kept informed all the way of the progress of delivery and they arrived in the time frame promised. Special thanks to Nick H. We will be happy to deal with you in the future should we require any camping gear and will be recommending Snowy’s to our friends. Kind Regards, Peter & Dixie  - Tweed Heads West, NSW.

 

August 14, 2017. Hi, I have just received my PLB. I want to thank you for your prompt and efficient service. I have bought things from you before and when I saw you sold the PLBs I had no hesitation in ordering from you based on the previous service I got. Many thanks. Richard – Theodore, ACT.

 

August 11, 2017. Hello! I received my order nice & quickly this week. I absolutely love shopping online with Snowy’s. The fast free delivery with quality products and fantastic sales makes it a pleasure to shop with Snowy’s, I don’t even bother looking at other shops, if Snowy’s sells it that’s where I’m buying it from because it’s so easy, I’m confident I’m getting a good price and its free delivery!!!  Couldn’t ask for anything about it to be better. Thank you very much for what you offer. Clarissa – Birdwood, S.A.

 

August 10, 2017. Hi everyone, thank-you for your great service, I received my Sea to Summit mat yesterday as promised in plenty of time to pack for my hike tomorrow. Look forward to checking out your store in the future. Regards  Lynette – Terang, VIC.

 

August 9, 2017. Snowys, this is my very first online review. What so motivated me this time was not a product, but the excellent service my family received from Snowys. No matter how extensive a company’s product range is, it’s the staff’s product knowledge and their willingness to impart it that wins me over every time. Being from Brisbane, Snowys was not even on my radar; in fact it was my daughter who made contact with them for me as a result of the ongoing frustration I was having with stores here. My daughter, having limited product knowledge, spoke to a very patient, informative and non-biased staff member, Ben, who helped to ascertain her needs and recommended a suitable product—which we bought x2. From initial contact to our products being delivered it has been a positive experience. If this is indicative of how Snowys does business, then I have no hesitation in recommending them to anyone, especially if they have limited experience and/or product knowledge. Happy Camper, Michael – Carina Heights, QLD.

 

August 8, 2017. Hello, Just to let you know that my order was delivered today. All good! My compliments on the excellent packaging. Thanks, John – Connolly, WA

 

August 8th, 2017Hi Snowys, Clock arrived 11.35 am today Monday, 2 days ahead of anticipated delivery, both time & alarm in perfect working order. Thank you for a prompt & inexpensive delivery. Kev - Bundaberg, Qld

 

August 7, 2017.  Hello Snowys! Order arrived in todays post in good order, well packaged and really fast order to delivery time. Snowys is definitely a recommended firm to do business with in my opinion.  John – Abbotsford, NSW 

 

August 3, 2017. Hi! We purchased the Shiralee swag and Jolly XL swag bag for a birthday gift for our soon to be 11 year old son. We believe he will be happy with it. Your service was excellent. We will recommend your company to all we know. Many thanks.  Bec – Wallacedale, VIC.

 

August 3rd, 2017. I would like to thankyou for your exceptional service you gave me for my last couple of orders. 
I received the items promptly and in good order. You have provided the best service I have ever had. Darrell - Wallaroo, SA.

  

August 3, 2017. Hello to Snowys Customer Support Team I’m pleased to email you to let you know that I think your service is fantastically good!!!! Very quick delivery and great price! What more could a purchaser want, even though the items I bought were not expensive. Now we can travel with that little bit more convenience. Again, thank you for your great service, and for including your checklist. Neil – Upwey, VIC.

 

August 2, 2017. Hi! I haven't opened the swag as it's a birthday present so I can't make comment on the product, however your website was pretty user friendly, it didn't make me set up an account or tell my life story. I was happy with the price, free shipping was great and it arrived today. Bloody good job, thanks. We all bitch when we get crap service but forget to say thanks when we're happy. Price was good, free shipping awesome, arrived super quick and your website was good. Good on you and thanks, I will have no hesitation recommending your store or shopping again. Cheers Michael – Broken Hill, NSW

 

August 2, 2017. We got two sleeping bags from you, they are the best, we went away for a weekend of big frost and we were as warm as could be. 3 days to get here and we are impressed with the service and will deal with you again. Gary – Finley, NSW

 

August 1, 2017. Hello there, I just wanted to email and let you know how happy I am with my order. It was just a water bottle but the price was cheap plus free and fast postage was offered. I had bought the same water bottle for a good deal more expensive but returned it (I had not used it yet) after coming across the exact same one at Snowys online. It seemed too good to be true and whilst it usually is, this time you proved that cliche wrong. So thank-you for such a wonderful experience. I will be sure to remember and recommend your store to those I know who are seeking outdoor gear. Warm regards, Quinn – Delahey, VIC.

 

July 27, 2017. Many thanks. Received shoes today. Excellent support when I rang to inquire information re. hiking shoes. Parcel arrived on time. Thanks. Ron  - Denistone, NSW

 

July 26, 2017. Unbelievable! Thank you so much, my order took only three days from purchase to delivery. One of the best online services I've ever had. Thank you so much. Ewen – Berwick, VIC.

 

July 20, 2017. Just a not to say thank you for a speedy delivery of my new Wigwam socks this week. You even changed the color for me during a phone call when the order was underway. It was much appreciated. Please pass on my sincere thanks to staff concerned. I will be buying from you again in future, but next time I promise not to change my order.  Annette – Glenelg, SA.

 

July 20, 2017. Received my parcel today - Oztrail easy fold single camp stretcher. Just want to say it’s a great product and exactly what I have been looking for, and great prices + value for money. I cannot complain about the quick overnight service, many thanks. Alvin – Whyalla,  SA

 

July 19, 2017. G’day customer service team members. Just wanted to say thanks for the excellent service and fast delivery of my recently purchased item - electric pop up kettle. It turned up today and was exactly as advertised, in original condition, and in the time frame stated. Great service, very happy. I would recommend you to anyone and will be using you again for any future purchases. Kind regards, Tate - Hewett, SA.

 

July 18, 2017. Hi there, I'd just like to comment on your absolutely outstanding service! It was my first time ordering at Snowy's, and it definitely won't be my last! The service has been absolutely exceptional. I received a call a on the day of me placing my order to advise that one of the items I purchased wasn't in stock, but the fact I received a courtesy call and was advised of what was going to happen next was amazing. I also have already received my parcel, after lodging the order on Monday. I can't thank you enough for the level of care I have received from the Snowy's team. A massive thank you to all of the staff :) Warmest Regards, Ashleigh – Kalamunda, W.A.

 

July 17, 2017. Good day! Got my sea to summit gaiters and bushman insect repellent gel, items were packed secure and had been on track since day one. Very good service!! Will surely buy again with you guys soon. Christian - Greenfields, WA

 

July 14, 2017. Thank you so much for supplying my CamelBak HAWG. A special thanks to Troy for his follow-up. I would not hesitate to recommend Snowys for mail orders or counter purchases. David -  Lake Macquarie, NSW

 

July 14, 2017. Guys. I am totally shocked that your delivery system and prices have once again met our expectations!!!! We have received our Ozpig with no fuss. Excellent service from the team at SNOWYS!!! Many Thanks from BP - Maribyrnong, VIC.

 

July 14, 2017. Hi team, Just wanted to let you know how pleased I am with my new Darche sleeping bag, and how easy the shopping experience was online. You've done a great job with your website. I'm impressed with everything from Snowys this far — service and price are both excellent, and it's awesome that you're an Adelaide company too. Thanks guys — I'll be buying more gear soon! Andrew – Wattle Park, SA

 

July 13, 2017. Ordered trekking poles on the 10th July, received them this morning! (13thJuly). Congrats and well done Snowys!! Will tell all and sundry about your great service. Thankyou. Rob – Dunbogan, NSW

 

July 13, 2017. We ordered a RV5 from Snowys and had it delivered to the Pilbara in WA, postage time and price was awesome! Unfortuneltly we had a manufacturers sewing defect on the tent and when we contacted Snowys, their team (Nick the warranties manager) went above and beyond to replace the tent asap in time for our next camping trip. The new tents here and ready to go!
100% customer service
100% competitive pricing
100% postage price.
Will recommend to all our mates. Jason and Sam – Port Hedland, WA

 

July 12, 2017. Our order arrived last Thursday and we were amazed at your prompt and quick service. We thank you and will certainly think of you in the future if we need any further camping equipment. Cheers, Lesley and Ian - Mullaway, NSW.

 

July 10, 2017. Hi Callum, Just wanted to say thanks for my recent purchase of an Exped inflatable mattress. Service was excellent and delivery equally strong. Ordered Thursday, arrived here in Geelong this morning.Thanks again, will definitely be keeping Snowy's in mind for future purchases. Rohan - Norlane, VIC

 

July 7, 2017. Hi All, was chuffed at how quickly my new gas heater arrived!! 😊Ordered Wed arvo, arrived on my doorstep by lunch time Thursday....what service! Thanks, Ann – Frankston South, VIC.

 

July 6, 2017. Hi my item arrived. Absolutely rapt with it. It's been a pleasure doing business with you and I will continue purchasing through you company in the future. Thank you. David – Craigieburn, VIC.

 

June 22, 2017. Hi there! Today I received the order. I would like to thank you and congratulate you and your team for PROMPT service. Highly recommended for EXCELLENT, RELIABLE AND PROMPT SERVICE. Abe - Essendon, VIC.

 

June 22nd, 2017. Hi there, I just wanted to send a review and big thank you to the team at Snowy’s for their every effort to get my products to me as soon as possible (as there was a delay in stock). The service was fantastic and I cannot recommend it enough! I have been purchasing a lot of products online at the moment, in preparation for my next trek, and Snowy’s has by far been the most positive customer service response. Thanks heaps guys! Will definitely be using your store again. Cheers, Gretel - Loftus, NSW

 

June 20th, 2017. Hi Glen and all at Snowy's. Recently I decided to upgrade my hiking sleeping mat. I'm 72 and thought a blow up matterress would be great now to replace my foamy under my sleeping bag. Going to Cape York cycle camping for 10 days with my little tent in a September. Wow. The super duper orange Sea to Summit I just bought is way-out of this world for me. Hey, two separate blow-up layers - no hip on the ground, it's going to be great. Tried lying on it for a test and nearly fell asleep in the middle of the day (happens a bit anyway!) Wonderful technology - didn't know you young hikers had it so good (read, 'soft'). Thanks Glen and all at Snowys. Really good service. Easy to use your site and a quick response. Will be looking to upgrade some more equipment from you soon. Wrapped in the new sleeping mat. Worth spending a few dollars after all these years. Cheers to you all Gary – Moggs Creek, VIC

 

June 17, 2017. Thanks Snowy, this was the second order I have placed with you and so far the service along with the products are spot on “ WELL DONE”. Any camping gear etc in the future you will get the nod. All the best Geoff – Vermont South, Victoria

 

June 15, 2017. Hi! Thankyou very much for your prompt service. I found shopping with you easy, economical and very convenient as the chairs arrived exactly as ordered on my doorstep within 4 days which included a long weekend. I will definitely consider your service in future. Regards Alan, Grafton, NSW

 

June 6, 2017. Hi to the customer service team, The jaffle iron I ordered arrived today and looks great. I found Snowy's easy to order from and the free delivery was a welcome bonus. Keep up the good work I would highly recommend Snowy's  to all. Lynn – Moorabbin, VIC

 

June 3, 2017. Chris, thanks for the prompt delivery of the tent and Tax invoice, both of which i now have and also i had the time to erect the tent and check out how to do it before i go overseas. All went well and i am happy with the tent. Your service was prompt and effective with delivery coming within three days which was as promised. Thank you and i look forward to doing business with you again. Kind Regards Michael – Red Hill, ACT

 

June 2, 2017. Hi there, my Luci light arrived very quickly by post. I'm very pleased with the helpful staff as the item was out of stock after I placed my order. They contacted me several times to let me know that the item would be restocked soon. The item arrived in good condition as well! Will purchase other items from your website in the future especially as you offer free shipping! Thank you, Jen – Woodend, VIC

 

June 2, 2017. Well what great service and pricing as well. It all arrived earlier today in good order and as ordered. I even got a SMS from Toll saying it was coming today. Thanks you for your service. Kind regards, Barbara – Warral, NSW

 

June 1, 2017. Hi Snowys Team 😊 I just had my order arrive yesterday and in it was a ‘Thank you for shopping with us’ card signed by Glen, and I thought you know what, you definitely deserve to hear our feedback. This is the second order we’ve had delivered and I have to say, from your website, to the checkout, to your e-mail communications about payment/receipts, despatching of the orders, the tracking facility if required, and the timely delivery of our parcels has been fantastic. The products we’ve ordered through you so far have been terrific quality ones as well. (I’ll put in a little side note here.. that PEP delivered yesterday’s parcel and the driver in this case was great. There seems to be a lot of negative stuff out there about courier companies, so I thought it was worthwhile adding, considering they can unfortunately turn a good experience into a bad one) I nearly forgot to mention that we’ve made a couple of phone calls – just general queries, and on each occasion your staff have been brilliant. Very polite & friendly and extremely helpful. Many thanks and I hope you all have a really lovely day. Kathy - Quinns Rocks WA

 

June 1, 2017. WOW AND DOUBLE WOW. Never have i got a parcel so quickly you should take up the chance to teach other folk how to deliver parcels, one i am waiting on was ordered on 18th May and will not be here till mid June. YOU ARE SECOND TO NONE KEEP UP THE GOOD WORK. Regards Ruth - Listerfield, Vic.

 

May 25, 2017. Hi… I feel moved to let you know that late yesterday (Wednesday), at the Keswick store, I had the pleasure of enjoying the best experience I have ever had, buying a pair of shoes. The person who made that experience enjoyable was Natalie (I believe that is her name – Cashier 62 on my receipt). I was the person who bought a pair of Columbia shoes just before COB; after spending nearly an hour finding the ‘right’ shoe. It’s a rare experience to find such professional and helpful service. THANK YOU! Bronte - Adelaide, S.A.

 

May 17, 2017. Thanks so much Snowy's for my recent purchase with you. The service is exceptional, with the product being delivered so promptly, and the quality and price was great. I would definitely recommend anyone to your store. Regards, Michele – Tin Can Bay, QLD.

 

May 16th, 2017. We ordered a bag pack online on the Saturday and on Monday received a phone call advising delivery would be delayed a day as stock was on its way in. The call went above & beyond my expectations. The bag then arrived and it was perfect. Fantastic service all round – and a great price – win/win!  Many thanks Kate- South Melbourne, VIC

 

May 16th, 2017. Thanks Guys. I received my order yesterday morning. It was sitting outside my front door when I got up.Not sure how you do it but your service including communication is rare these days. 
The product is fantastic. We going to invite some friends over this weekend and cook a nice meal in it. 
With the service I received I wouldnt be surprised if there was a cooked meal already in the pot  
I will recomend you to all my friends. 
Thanks again Errol- Westlake, QLD

 

May 12, 2017. Hi Snowys Team, just a quick thankyou to you all for top class service on your products and the fast shipping that I've received . Well done! Regards Jonny - Jandowae, QLD.

 

May 11, 2017. I would like to complement your business on the amazing service. I ordered a swag from you and before I knew it, it was on my doorstep. Fantastic Service. I will be sure to refer all family and friends to you. Many Thanks. DavidNhill, VIC.

 

May 11, 2017. I received the new Jet Bunker yesterday and put it up and its perfect. Many thanks for everything, always great shopping with Snowy’s and we will continue to shop for many years more. DaveBairnsdale, VIC

 

May 10, 2017. Good people, many thanks for the tent. It arrived today and we set it up as a test run and were more than happy with it. Thanks again for a great service Terry and Rose – Melton, VIC

 

May 9, 2017. Service at snowys is about the best I've come across. Staff were informative, helpful, really knew their product and friendly- nothing was too much trouble, even when I only had 3 days left before I went on holidays, the item I bought arrived in two days! Not only that it was the best quality and cheapest compared to other stores. I'm going back for more! Sue – Albany, WA

 

May 6, 2017. Hello, I am very excited about my new camping bed and I am extremely impressed by your service and professionalism. The item reached me within 24 hours and the quality of the product is very impressive, too. Keep up the good work and I surely will be ordering camping equipment from Snowys in the future.Your very happy customer,Oliver – Croydon, VIC

 

May 5, 2017. I would just like to commend one of your sales persons.We had a few problems regarding the delivery of our order. My wife rang and was assisted by Troy.He managed to sort out the delivery problem associated with our order in time for us to take our tent on holiday today, even ringing us several times through out the week to make sure our order had been delivered. He is a credit to your store and himself and we will continue shopping with you in the future. Kind regards,Jim and Erica – Coogee, WA

 

May 5, 2017. Hi to Snowys! We ordered goods late on 2/5. You dispatched them late on 3/5. The parcel was received today 5/5 at 1.00pm here in Swan Hill, Vic. Brilliant service by you & Hunters, the courier. Parcel has been very well packed, not yet opened 1.30pm. We just want to say THANK YOU for such wonderful service again. Kind regards. Graham – Swan Hill, Vic.

 

May 5, 2017. Hello Snowy’s! Thanks for sending my Deuter Helion 80 Roller Back pack. Your service is amazing - ordered on Sunday it arrived on Wednesday and, inclusive of couriering it to my home, was $120 cheaper than retail. Don’t have any other needs at the moment but you’ll be my first port of call next time. Truly amazing - so thanks again! Alex – Carlton,  NSW

 

May 5, 2017. I am writing to thank you following my recent orders. I have ordered quite a bit the last few months, but this time I thought I'd take the time to write a big thank you. Your service is exceptional (fast, professional), as is all communications, eg e-mails and phone. Even your website is very friendly [😊] I ordered and received the following: Sea to Summit Trek WTkI Women's Sleeping Bag $309.90. It looks perfect, and I look forward to using it, hopefully this very cold weekend here in Canberra. Again, many thanks for your great service. Sue – Canberra, ACT

 

May 4, 2017. Hello Snowys, yesterday I received my order of a Turbo ground sheet and Turbo tent side panel, letting you know it has been the BEST service I have had with an on line order. It arrived super- fast, living in Tasmania sometimes orders do take a while to arrive but not this one. The order was on my front door step as specified in delivery instructions. The goods were well packed and protected. Snowys web site is easy, informative and I will definitely be using it again if the need arises as well as telling my friends and family about you guys. Thank you very much for this service. Kind regards   Janine - Kingston, Tasmania

 

May 2, 2017. Hello Customer Service Team! I have received my order today and am very pleased with the hiking shoes. They are the exact size and were much cheaper than Rays Outdoors and Aussie Disposals. I will certainly deal with you in the future if I need any outdoors equipment etc. Thank you very much.  Les – Doncaster, VIC.

 

April 28, 2017. Thank you! Received my table today. Very impressed with your service. You phoned me when you did not have them in stock and then informed me when you sent it and it was delivered when stated. I just had an experience from another supplier where the item took a month to deliver and no correspondence from them until I initiated it. Well done. Denise – Balwyn, VIC

 

April 27, 2017. Hi! Received the ice-box around lunch time. What fantastic service!! A very big thank you to Sarah and Chris for the prompt despatch and friendly service. Just in time for the wedding. I will certainly recommend your company and, hopefully, purchase from you again. Kind regards, Patrick – Glen Waverley, VIC.

 

April 27, 2017. Dear Snowys People, I say “people” because although Callum sent my order this time, I’ve been shopping with you since 2012 according to my account page, so it’s more than just him that deserves my thanks. Your service and price are without equal in the online camping world. Every time I think my parents camping days are done (they are in the mid 70’s) I find something on your website that fixes the unfixable problem in this case Leki walking poles previously stretchers to get them off the ground and sundry other things. Problems arise and the answer is always Snowys!!!!!! Camping days equals life for my parentals keeps ‘em young. I cannot thank you or praise your standard of service enough .I’ll be back and shopping again soon. Jen – Bradbury, NSW

 

April 21, 2017. Hey guys, thanks to all at Snowys. I just received my Waeco cooler and Furno stove. Very happy with the service and speedy delivery. I’m heading to Victoria on Monday so the cooler has arrived in good time to take with me. Thumbs up to you guys. Thanks again. Garry – Rosetta, TAS

 

April 21, 2017. Hi Nick, An enclosure with our purchase invited us to forward you a review which are happily doing with this email... Speed of posting / delivery – Excellent. Service from Snowys – Also excellent. Your online portal was easy to use and you accept PayPal our preferred method of payment for goods purchased online. All in all an enjoyable transaction. Condition of goods ordered. - As new and arrived in excellent condition. Would we use store again – Most definitely if the need arises. Thank you for the opportunity to comment. Allan – OAKEY, QLD 

 

April 21, 2017. Nick, you guys are absolutely brilliant at customer service. Wow. Wish more businesses in Australia were like you. Great stuff guys. I'll be telling more people about you. Shagun – Gordon, NSW

 

April 20, 2017. Hello Mark, and Snowys Customer Service Team, I just wanted to say a big thank you for the quick delivery of my tent. It was the first time I have ordered anything online but really wanted the Zempire Mono tent that you were selling, so I went and bought it. I can't wait to use it this weekend. Thanks for the personal touch of the Thank You note, this is a lovely gesture, simple but very effective, all the best to you and the team at Snowys. Kind regards, Rachel – Blackburn, VIC

 

April 20, 2017. Hello, Customer service done well indeed, congratz, you just earned yourself a life time customer. I will also recommend you. Once I get the sleeping bag I am after I will indeed donate it. *clap* *clap* Cheers, Marek – Maroubra, NSW

 

April 20, 2017. Hi Lisa. Our order arrived yesterday – thanks for being so helpful and prompt. Hopefully our business will grow and we’ll be able to do more business with you. Cheers Tim – Pambula, NSW

 

April 20, 2017. Hi Snowys ( Glen ) Thank you for the fast delivery of my order. Snowys has the best delivery turnaround in Australia. Have bought motorcycle stuff ( not camping ) from around Oz and I have not had the fabulous service that you provide. Thanks again. Will spread the word!!! David – Port Elliot, SA

 

April 13, 2017. Hello, just to let you know the tent arrived today - just 2 days from ordering - I am very happy! Thank you for your friendly manner and prompt action! Have a wonderful Easter. Kind regards, Yvonne - Gunnedah , NSW

 

April 11, 2017. First time online purchase. Superb service. Arrived as claimed. Ken – Thornleigh, NSW

 

April 11, 2017. I ordered a Primus high output two burner stove that arrived in only a few days. The stove was well packaged and arrived without any damage. The stove was as described in the reviews and works wonderfully, water boils as quickly as an electric kettle. I purchased the item from Snowys because their reviews are excellent and they were $20.00 cheaper than I could buy locally and the purchase price included freight. Great service thank you. Chris - Devonport, TAS

 

April 11, 2017. Hello, I ordered some camping equipment from you last week. It has arrived and I wanted to say thank you for your prompt service. I phoned and spoke to one of your staff with some queries and they were helpful, polite and knew the product items. Excellent customer service. Regards, Dianne – Tenterfield, NSW

 

April 4, 2017. Just a note to say I received my oztrail stool today. Can't believe how quick, efficient & well packed for post it was. I only ordered it on the weekend. Free post, it ticks all my boxes, well done & I look forward to shopping with you again as well as telling all my friends. It was word of mouth from friends that I shopped with you. A great advertiser in itself. Cheers Lou – Wodonga, VIC

 

April 4, 2017. Hi, just wanted to say i am very happy with my Black Wolf Gogo daypack which arrived today. It was a great price, well packed and the free delivery was the cherry on the cake. A lovely phone call kept me up to date with a slight delay in delivery but outstanding service overall. Very happy πŸ˜‹ Jodee - Roxburgh Park, VIC

 

April 4, 2017. Thank you for the fast efficient service with the purchase of the Oztrail Gazebo Deluxe Pavilion. It was ordered on 29 March and arrived at my door on 4th April. With the recent Cyclone Debbie and the floods both in Queensland and NSW your delivery service with Toll is fantastic. Thank you to both companies and the wonderful staff. Brian - Burrum Heads, QLD

 

April 2, 2017. First time I have bought from Snowies. Excellent service, easy ordering & item arrived within 2 business days. Will definitely be ordering again. Cheaper than buying in the shops. Thanks Snowies.. Julie - North Williamstown, VIC

 

April 1, 2017. Hi Guys. I received my Oztrail stool today. It would have been delivered yesterday except TC Debbie got involved and made the roads too dangerous. It was a pleasure doing business with you and the next time I need some camping gear you'll be the first place I come looking. Cheers. Neil - Pelican Waters, QLD

 

March 31, 2017. Just a quick note to say how good the service from Snowys was. Ordered our wash basin and stand on Sat turned up early Thursday morning. Easy from buying to delivery. Hadn't heard about Snowys but was told by an assistant at another store. She'd even looked up our order and told us it was cheaper there. We will be very happy to tell others about you and certainly shop there again. Thanks once more Ros – Alison, NSW

 

March 30, 2017. Aaron, Just letting you know the service provided by your staff ( sorry I have forgotten her name ) was excellent, congrats. This is sometimes hard to find. Goods arrived the following working day. Thanks Alan – Hewett, SA

 

March 30, 2017. Order arrived this date safe and sound. Thank you for your very prompt service and the delivery. Regards Bert – Chisholm, ACT

 

March 29, 2017. Thank you so very much. My order arrived today and everything is great. I still have to put up the gazebo as I didn't have time today and we are expecting more rain, so if there is any dramas I will let you know but other then that, GREAT SERVICE, FAST DELIVERY, GREAT PRODUCTS AT AN AWESOME PRICE. THANK YOU Cheers Sandra – South West Rocks, NSW

 

March 29, 2017. Hi, thank you so much on the quick delivery of my husband’s new camping/hiking gear. He is very happy with it all. He assembled the tent in the lounge, pumped up the mat, rolled out the sleeping bag, laid in the tent, packed them up, weighed them & now walking daily with them in his backpack. He is hiking the South West track of Tasmania next month with 4 other guys. They have hiked before but this is Paul’s first hike, a tad nervous but very keen. Warm Regards, Heather – Smithton, TAS

 

March 29, 2017. Hi Snowys team. Our order for the ezywash washing machine arrived today. Thank you for the prompt and friendly service. Cheers Jo and Carol – Urraween, QLD

 

March 29, 2017. Hello, I received the second of my packages from Snowy's yesterday (a Cobb BBQ, followed by the frying pan and eating utensils). There was a feedback card included in the 2nd package and so I figured I'd actually follow up on it. Basically, the service and promptness from Snow's has been excellent. Easy to order and fast delivery, and even in torrential rain in the middle of a cyclone, the package was perfectly dry when I found it left (as requested) under the house after work. In short, thanks. I'll be back. Cheers Kevin – Wandal, QLD

 

March 29, 2017. Thank you so much for my beautiful purple chair ! I love it and your service was great. Will recommend you to other members of our caravan group when they ask me where I got my new chair Carole – Maleny, QLD

 

March 24, 2017. Arrived today thankyou very happy hope it works on stovetop. My father always had a Perculator going and I loved the smell and taste, Ihadnt seen one for years until I saw your product. Once again many thanks. Glen – Blackbutt, NSW

 

March 23. 2017. Hi there, just wanted to say thanks for the great online service....... your prices are awesome, and free delivery is a huge bonus......ordered Monday night and delivered to country SA in 2 days.... awesome..... Will definitely recommend to others, and be shopping there again. Cheers Mike – Port Moorowie, SA

 

March 22, 2017.Hi  I ordered a front panel for my black wolf turbo plus 300 from you guys Just wanted to say what fantastic service. I ordered it on Sunday it was at my door Wednesday and I'm in Austinmer NSW. 
Great job you will be the first port of call if I need anything else All the best. Ron – Austinmer, NSW

 

March 21, 2017. Hi, item well received. Thank you for the swift dispatch and excellent service. Regards, Boney – Quakers Hill, NSW

 

March 20, 2017. Thankyou for your email. The Goolwa Lions Club are very happy with their new purchase, thankyou. It will be used mostly by yours truly to provide shelter when I have my Lions Hearing Dog display, and merchandise sales at various venues.  My Hearing Dog and I are very happy with it. Thankyou for your promptness to respond to our order and for the speedy delivery. Jan – Goolwa, SA

 

March 20, 2017. Thank you so much Nick for that I really appreciate it.  Can I also just add you guys have some of the best customer service I've ever experienced and all your staff and team should be commended. It's not often you get such service from a store particularly when your purchasing online. So congratulations to you and your team. Thanks again, Jess – Gembrook, VIC

 

March 20, 2017. Hi Nick, I’ve been really impressed with the communications and service I’ve received from you and your colleagues at Snowys. Keep up the very good work. John – Werribee, VIC

 

March 19, 2017. I have just taken delivery of my most recent purchase from Snowys.It is not my first purchase, nor will it be  my last ,as I gradually replace my lightweight hiking gear with heavier gear more suitable to car camping.This process caused by me becoming elderly.The whole "experience was easy and worthwhile".Your website is comprehensive and easy to navigate .Ordering was easy with excellent tracking.My order was well wrapped to prevent damage during transport.The delivery was within the stated delivery time.In all the whole process and smooth and faultless.Many thanks for such a pleasant online experience.  Regards Phillip – Bundanoon, NSW

 

March 19, 2017. Here is the requested feedback on my experience in dealing with Snowys recently(bought an Oztrail tourer 300 front wall): an all-round pleasant experience. The item was ordered on Wednesday and it arrived in Brisbane on Friday. I spoke with a lady with a New Zealand accent who was both helpful and polite. Based on the above-mentioned experiences I will be purchasing another two items from your store(they are presently out of stock). Well done! Thank you. Peter – Kedron, QLD

 

March 18, 2017. Thank you for your friendly and excellent service I would recommend you to friends and use Snowys again. Kind regards, Sue - Saint Huberts Island, NSW

 

March 18, 2017. Dear Snowys, Thank you for your great service of my recent purchase of the OZpig heat bead basket I ordered online from you, it was most appreciated. Thank you, Robert – Holder, SA

 

March 18, 2017. Hi sarah just a note to tell you your service was exceptional to come from sa to vic in a couple of days was most unexpected and appreciated as it will give us time to use our ozpig before the next holiday once again well done happy camping Kaye Junortoun, VIC

 

March 17, 2017. Corey, thank you for your patience in waiting for us to arrive at our new address. We appreciated your quick response to our issue at a stressful time before our trip. You put us at ease straight away. Great service! Kind regards, Tom – Twin Waters, QLD

 

March 16, 2017. Hi just wanted to say thank you so much speedy delivery to my door, with no problems at all great service snowys and your great team. Many thanks Leanne – Greenvale, VIC

 

March 15, 2017. Hey guys, just wanted to let you know my parcel arrived already. Haven't had the chance to open it (yeah, they expect me to work at work, not try out camp beds) but just wanted to say that I'm impressed with how quickly that got from SA to suburban Melbourne. Cheers, Adam – Oakleigh, VIC

 

March 15, 2017. Wow Snowy’s is amazing. The delivery was so fast. Great doing business with you. And even better that your South Australian. We will shop with you again and highly recommend you to everyone. Thank you Regards Sue – Burton, SA

 

March 13, 2017. I like to thank you for great service and fast delivery on my keen Newport leather men sandal . i got bad foot and it great for my foot ,the last pair is 6 year old and still going .it great sandal thank you Alan – Mansfield, VIC

March 11, 2017. Hi Snowys, received the products. Excellent website, prices, the product arrived and it was all there! [😊] What more could you ask for. Thanks. Will shop again one day. Regards, Linda – Dayboro, QLD

 

March 10, 2017. Hi, today I received the Coleman fan I ordered on Tuesday. Very happy with excellent service, price and product works well. Thanks Peter – Falls Creek, NSW

 

March 10, 2017. Very happy, great quality, very quick delivery, I'll be back. Thanks heaps πŸ‘πŸ» Brian – Bonnie Doon, VIC

 

March 8, 2017. Great product and great service from you all at snowys, big thanks from Carol & Peter – Kialla, VIC

 

March 8, 2017. I want to say a huge thanks for the great service. I ordered a rechargeable fan (Coleman) online on Monday afternoon. Not only was it the best price I could find online, but it got to me in central Victoria – on Wednesday morning! I would definitely recommend your company to friends and look forward to dealing with you again. The fan is really effective and just what I was after too. Ingrid –Ballarat, VIC

 

March 7, 2017. Hi Aaron, Susie and Kirsty, Greg and I would like to say thank you very much for the great service we have just received from you. We pre-ordered a Coleman fan but unfortunately there were parts missing so obviously the wrong fan had been sent. A phone call later and our problem was solved and within the week we received a replacement fan. Both Kirstie and Susie were both very helpful and courteous and were very nice to deal with. So we thank you all very much once again for such prompt and great service. Cheers Greg and Pat – Regency Downs, QLD

 

March 6, 2017. Dear Ben, Many thanks, my online order arrived on time as arranged.  Please pass on my appreciation to the Snowys Customer Service Team for your excellent service. Cheers Vanessa – Coogee, NSW

 

March 4, 2017. Great chairs & recently visited your store & bought a small Black Wolf Backpack Will not get your newsletter as try to minimise no of Emails we get but will certainly be purchasing from you in the future when we need camping gear etc Great service great Range of gear & good to support an Adelaide non franchise business Regards Deirdre – Port Elliot, SA

 

March 4, 2017. A quick thankyou for excellent service and delivery of my order number 110859 coleman gas stove very impressed too easy. 😊 Susan – Awaba, NSW

 

March 3, 2017. Thanks Lisa! Wow. When do you ever have a seamless transaction like this? Your website was easy to navigate and the purchase went through easily. Much appreciated. Looking forward to our new chairs. Cheers, Ivan – Dales Creek, VIC

 

March 2, 2017. Good morning, Just a note to say Thankyou for yr excellent service. Yr staff & process is commendable. The product is fabulous & definitely fit for purpose. Congratulations. Best Regards. Robert – South Yarra, VIC

 

March 1, 2017. Hi Snowys just to say i have received my Leatherman tread delivery was very fast with no problems the Tread is awesome and adjusted to my wrist easily a very happy customer.☺☺ Brian – Springwood, NSW

 

March 1, 2017. Hey thanks Nick and team for sending our pop-up sink thru quickly. Hey 3 days is awesome. I am fitting it into a folding camp table which is copied from your range. Thanks for prompt service and great advice. Bowie – Bourkelands, NSW

 

February 28, 2017. I received my order within 2 days. Bag received Black Wolf Cambridge 35, was exactly what i ordered and perfect condition, for use as carry on luggage for short trips to Japan. Excellent service and excellent prices from Snowys. I would recommend Snowys to anyone as first place to shop. Am happy for you to post this reply on your site. Chris – Rosanna, VIC

 

February 27, 2017. Hi, I have purchased a few different products from Snowys and have been very pleased with the prompt and kind service. I recently had a problem with a black wolf bladder, and got in contact Nick who was more than helpful and I have just received a replacement bladder. Thanks again for your service. I will continue to shop at Snowys and have been recommending Snowys to my mates. Cheers guys. Brad – West Hobart, TAS

 

February 26, 2017. Hi... I have shopped with you on several occasions now and I must say, 'the prices are great, the shipping is greater. Overall you're the greatest'! Ken – Taree, NSW

 

February 25, 2017. Just letting you know that I am very pleased with my latest purchase (oztent rv5). Obviously I am a return customer and will more than likely be purchasing again from you in the future. Extremely pleased with the online experience. Ordered from NSW on Monday morning and arrived Wednesday morning. Exceptional. 5 stars. You must have good staff. Please keep it up. Thanks Steve – Moruya, NSW

 

February 23, 2017. Hi. So pleased to receive my goods today as promised. Ordered a Gasmate BBQ on 15/02/17 and received today by personal courier at my door 23/02/17. Congratulations and once again many thanks. I will not hesitate to recommend your services and use them again. Kind regards, Bart – Myalup, WA

 

February 23, 2017. Dear Sean and Customer and Service Team. Well done. I ordered a card table yesterday and it arrived safely this morning, that's what I call super service. The item was well wrapped. Excellent service. Regards Julia – Melbourne, VIC

 

February 22, 2017. Hi Lisa, I just want you to know that doing business with your company is a great experience. The staff are helpful and the delivery service is fantastic, whenever I need any outdoor equipment. Your company is always my first choice, and I have seldom had to look elsewhere for anything. Keep up the excellent service. Regards Doug – Melbourne, VIC

 

February 22, 2017. Hi, I'm grateful for your great service and very swift postage! my camelbak arrived on friday and was very welcome at a remote bushfire that afternoon, keeping me watered and suppling the crew with much needed treats. thanks for the very quick delivery Trent – Erudgere, NSW

 

February 20, 2017. Hi Guys, first time I have dealt with your company, I don’t think it will be the last, service was great, price good, goods arrived in good order. Well done Cheers Eric – Salisbury East, SA

 

February 20, 2017. Hi Folks, just a quick message of appreciation. I ordered a backpack mid weekend and had it delivered today early afternoon. What a great service! I really do appreciate commitment to providing high quality service to clients. I shall return! Thanks again and well done. Peter – Saint Peters, SA

 

February 20, 2017. I brought this one for my wife, and she only got to use it for the first time on the weekend. She was very impressed and happy with the warmth and the comfort of the sleeping bag, and as they say happy wife happy life. So this was a very good investment, would recommend it to anyone. Thanks as always as your products, pricing and service has never disappointed me. Regards Doug – Melbourne, VIC

 

February 15, 2017. To the staff at Snowys. Merry Christmas and happy new year to you all.

Once again your customer service has impressed us, my wife ordered a Colman event 14 sunshade off of you last week and it arrived on our door in less than 24hrs. We live in rural SA and expect delays in deliveries, especially over Christmas, the way you process deliveries is amazing.

The personal thank you note (from Benny ) is a great touch and every time we have been to your store your staff are genuinely friendly and helpful.

Because of the service weve had over the Years from Snowys i make sure i tell all my friends that if they need camping gear go straight to Snowys, you have real old school service which is hard to find these days.

Very impressed guys , keep up the good work. See you all in 2017. Lyndon and Tiffany – Arthurton, SA

 

February 13, 2017. Hi Snowy's Team, I ordered these chairs by phone late on 7th Feb when in Armidale and requested your free shipping offer to Canberra ACT. This was a large package but arrived in Canberra in two days!! That's fantastic service and a repeat of my experience with a previous shipping from Snowys. 
Furthermore you pricing point was far better than available anywhere else - in fact half the price of the same item in Canberra! Taking the free shipping option into account, buying from you is a no brainer. 
And, the team at Snowy's were a delight to deal with; courteous, helpful and informative. What more could a customer ask for? Well done. Cheers Brian - ACT

 

February 11, 2017. Thanks for very prompt service in both buying and delivery of our Primus chair. All your milestones and our expectations were met.Regards............Colin – Warragul, VIC

 

February 10, 2017. Hi everyone, Cannot believe I ordered my tent yesterday and it arrived before midday today,such great service and no delivery fee snowy’s highly recommended,too hot to put the tent today shall do so in the morning and check it out,thanks again to everyone involved. Margaret – Box Hill South, VIC

 

February 10, 2017. Thanks for your great service. This is our second tent we have purchased through Snowys in the last 6 months. The service is still unbelievable good and fast! Thank you Snowys.....................Tony – Beaumaris, VIC

 

February 10, 2017. Thanks so much for your prompt reply/action Nick! I certainly wasn't expecting our warranty claim to be handled so promptly and easily..... very impressed with the service! Also impressed with the prompt delivery of the original order - 3 business days to a very small NORTHERN NSW town - other online businesses would do well to follow your lead! Thank you again! It's been a pleasure doing business with Snowys! Kind Regards Christine –Eltham, NSW

 

February, 9 2017. Very happy with the table . good price and value , excellent service , will recommend . thankyou , ps tried to fillout the revue form couldn't make it work , hope this email is useful    regards Susan - Alice Springs, NT

 

February 7, 2017. Hi there, your customer service was extremely good. I would recommend anyone to shop online with you. Thank you Richard - Basin View, NSW

 

February 5, 2017. Hi guys, we have always been delighted with the products and customer service we have received from you and will not be going anywhere else for our camping needs. Many Thanks Marj – Blyth, SA

 

February 5, 2017. Thanks Lisa and Michael. A Big thanks for your help. Also I would like to confirm new swag is much better for my purposes and high wind areas. Even my dog loves it. there is room for both of us in it. Darche is the winner hands down, and super simple, quick and easy to put up. Just thought you could let the boss people know how good you guys were and feel free to use as a testimonial.

Here's my order summary. Ordered swag Sunday, received it in Sydney Tuesday. I wasn't happy happy with it, called for some great advice, I returned it, great help and assistance and advice provided, refund received. Ordered new swag Sunday based on staffs helpful advice tailoring swag to my needs , received it Tuesday. It was Perfect. I couldn't be happier with service and the delivery process. I will be buying from Snowys again and have already recommended them to friends. Thanks again guys. Michael – Leichhardt, NSW

 

February 5, 2017. Dear Team@Snowys: Thanks for your excellent service. I have posted the following text as my feedback in Google: As for me, I had no idea of camping... never done so far. Snowys website is excellent; it directs you exactly to what you want. The online shopping with Snowys was fantastic; all items arrived as predicted. The products are good value for money too. I strongly recommend Snowys. These guys are really good. Regards. Ramesh. – Leeming, WA

 

February 5, 2017. Hi guys, Could you please tell me how to sign up for your newsletter as we do not want to lose contact with you. We have always been delighted with the products and customer service we have received from you and will not be going anywhere else for our camping needs. Many Thanks. Marj – Blythe, SA

"Hi Marj. You can simply sign up for our newsletter at checkout or if easier just go down to the bottom of the web page and in the black banner click on "Our Newsletter" to enter your email address to subscribe to our Newsletter. Snowys team".

 

February 4, 2017. Hi Benny, Thank you for the prompt service and notifications for my purchase, I will definitely visit your site again and recommend you guys and your prices to my friends! Thanks Again Regards Steve - Frederickton, NSW

 

February 4, 2017. Hi Snowys. Thanks for your email. Products ordered are great and was a fantastic website and delivery process - Thanks! TIm. - Mount Louisa, QLD

 

February 4, 2017. The service and products i brought are excellent. I wont by anywhere else. Gavin - Little Mountain, QLD

 

February 2, 2017. Hi folks. Just wanted to let you know that my first experience of buying something from your online store was excellent! Your website is very user-friendly, & the total cost - taking into consideration your terrific free shipping offer - was the best I was able to find online for the Black Wolf day pack I wanted. The parcel was delivered within the timeframe you promised (just in time for an interstate trip - yay!), & the service from Brent at Fastway Couriers was also excellent today. Thanks a lot, & I'll be very happy recommend your website to others, & to shop with you again in the future. Cheers Sherrill – Rockdale, NSW

 

February 1, 2017. To whom it may concern: I have just recently purchased the Waeco cool ice 111L esky from Snowys. Whilst I haven't used it yet and cannot comment on the quality of the product, I can say that the customer service was fantastic. In an age where big companies don't give a rats about the client, you guys clearly do. Thank you. Joe – MacArthur, ACT

 

February 1, 2017. Hi Connor. Just letting you know my order arrived today. Very happy with the product and it was packed exceptionally well...some might say too well :-) However I did take all the plastic packaging to a Coles supermarket to get it recycled. Your price on the item was great. Thanks Kevin – Barangaroo, NSW

 

January 31, 2017. Thanks to the team at Snowys. Great product at a great price with great service. Far better than dealing with the big bricks and mortar stores. Cheers Guy.

 

January 29, 2017. Great unit and very quick delivery. I will be back. Thanks, James – South Yunderup, WA

 

January 26, 2017. Hi to the Snowys team. Thank you. I am impressed with your company and service delivery. I have just received my first purchase from you and I will definitely shop again and recommend you to my friends and family. You have a huge range of products, an intuitive and user-friendly website and a simple ordering and payment method (I was so relieved account creation was not mandatory!). To top it off delivery was included and my new large backpack arrived extremely well packaged within 3 business days as promised. The hand written thank you note from Chris was the icing on the cake. Nice touch. Kudos to everyone involved. You earned it. It’s now time to browse your site for some more gear. Cheers. Brendan - Canberra, ACT

 

January 25, 2017. Hi Just a quick note to say the service was great – it was easy to select the product and easy to arrange payment and delivery. The goods arrived quickly and in good order. Thanks very much – we will use you again if needed. Peter – Young, NSW

 

January 24, 2017. Hi there. Just letting you know that I am very impressed with your customer service. I placed an order for a couple of items then had to cancel one and replace it with something else which required a change in costs. It was no trouble to the customer service team and I have now received my parcel in a very short time which was wonderful. Many thanks. I shall certainly order from you again. Cheers Di – Collaroy, NSW

 

January 22, 2017. Thanks for the prompt delivery of the toilet liners it has been easy and good ordering with you. Regards EdnaMount Gravatt, QLD

 

January 22, 2017. Dear Sir/Madam, Just a quick note to say thank you for your excellent service regarding my recent order. I ordered a new Coleman Instant Up 8 Man Tent on Tuesday evening and it was delivered on Thursday morning to Geelong.  Wonderful service. Thank You. Regards  Vince – Belmont, VIC

 

January 19, 2017. Hello, just received my purchase from Snowy's (in 3 days from ordering). Couldn't be happier with the service and the HAND! written thank you from Chris was a touch of class cheers Adam – Traralgon, VIC

 

January 19, 2017. Hi, I would like to say what fabulous service I experienced from Snowys over the Christmas period. I phoned from Sydney with multiple questions about a back pack which were all answered. Then I had my back pack by end of day the very next day delivered to my door in Sydney. Thanks for great service I've been recommending you to everyone. Kind Regards Cathie – Freshwater, NSW

 

January 18, 2017. Thanks Guys. Tent turned up super quick, thanks for the prompt call to sort out my rural postal address. Set it up the same day, very easy, kids now camping in the lounge lol Thanks very much Stuart – Collie, WA

 

January 18, 2017. I just received my purchase (2 sleeping bags) and couldn't be happier. This is only the second time I bought from your store but it won't be the last. Easy site to navigate, great communication and fast delivery. Please keep this level of service up. Will be recommending snowys to my friends. Steve – Moruya, NSW

 

January 18, 2017. Hi, I would like to thank Snowy's for the help in my purchase of a Zempire air tent and on the fast delivery. I spoke to 2 different ladies and the both recommended the Zempire tents which I have not heard of the brand before. The tent was delivered on the day as promised and I am very happy with the service that was provided. The price was very competitive but the service was the deciding factor on my purchase. I will definitely do my shopping at Snowy's from now on and would not hesitate in recommending them to my friends. Thanks Len – Croydon, VIC

 

January 18, 2017. Hello Aaron. Just a short note to advise that we have taken delivery of our “Coleman Pioneer Chairs”. Thank you for the immediate “on line chat” with Nick when deciding on the purchase of same. The communication in reference to the delivery was 1st class, and delivered to our address 5 days later.....much appreciated. The goods arrived in good packaging and damage free. Thank you all again, and in future any purchasers in reference to making our caravanning and camping more enjoyable, we will be using your store. Regards Paul and Wendy – Casino, NSW

 

January 18, 2017. Hi Ben, Just a quick email to let you know about your service! In one word EXCELLENT. Regards Wayne – Stawell, VIC

 

January 17, 2017. Hi, I don’t have Facebook so tried to work out how to do a google review, but couldn’t seem to find a link on that or your website. I have now used your company a number of times to deliver to the West & have always found products arrive very quickly and in good condition, well packaged for transit. Very pleased with prices when purchasing and will definitely use Snowys again & I recommend you to friends. Thank You & Kind Regards, Caron – Ballajura, WA

 

January 15, 2017. Hi Benny, well that is amazing ordered product one day and it arrives in perfect condition the next. Super fast delivery Well Rhonda – Flinders Park, SA

 

January 15, 2017. Good Afternoon Snowys Team. I have received the first part of my order but have just opened the invoice pack and found the "Thank you and let us know what you thought" paperwork. I have never bought something so big online before.  I was wondering where my tent was as it had been over a week, but upon ringing you up, I found the team to be ever so helpful. There was a miscommunication, but it was quickly cleared up and I received my tent the very next day.  Thank you. I am very impressed.  Very friendly staff.  I cannot speak highly enough of. I have just had my trial set up in my backyard, before my 2 week sojourn down the beach from next Tuesday.  I put it up on my lonesome.  Wonderful. Getting it down was good too. I love this tent.  The packing in the bag is a work in progress, but I will get there. Now that I have found you I will be buying my camping equipment from your online store and also telling my friends about you too. Thank you for a pleasant reassuring experience. Kind regards Ros – Ringwood North, VIC

 

January 13, 2017. Hello to the team, we recently purchased two camping chairs from you and would like to commend you on the promptness and professionalism shown at all times during the transaction.  We have no hesitation in recommending your company to fellow caravanners and campers. Thanking you, Peter and Lyn – Burrum Heads, QLD

 

January 13, 2017. Dear team at Snowys, many thanks for an outstanding service. I love the product that I’ve ordered online. The delivery was very fast and free. Once again many thanks and all the best! Kind regards, Mirka – Castle Hill, NSW

 

January 12, 2017. Thank you for fast delivery of my order.... Arrived today and looking forward to trying it out. Your service has been terrific. Regards Linda – Indented Head, VIC

 

January 12, 2017. Thank you for the prompt delivery of my ordered Waeco cooler. I must say that the process was efficient from start to finish. When advised that it had been dispatched, I was able to track the progress of my order and saw when it was delivered to our general store. The product price and shipping included were a total bonus. Excellent service! Regards, Laurence – Saint Andrews, VIC

 

January 10, 2017. Hey Snowys, just a short note to say THANK YOU very much for your unbeatable service, great products and safe delivery. Thanks for all the care and effort you take to ensure ease of purchasing. Your web site is great and friendly service even better. I’m one happy Qld customer once again !!! Kind regards, from Cheryl – Steiglitz, QLD

 

January 11, 2017. Just wanted to say, what a terrific service. Received my chairs, which are great. Went everywhere in the car trying to buy some quality beach chairs, then found you guys on line and voilà they are delivered to my door two days later. Keep up the good work. I'll be back. Regards Lorraine – Heathmont, VIC

 

January 10, 2017. Hi Aaron, thanks for such a great service and smooth transaction. Your website is clear and easy to use, and I had no problems placing my first order. It arrived with 2 business days - just when you said it would. I have no hesitation recommending Snowys to anyone else. I look forward to buying from you again. It's nice to know there are such reputable and efficient businesses out there online. Thank you, Michelle – Eaglemont, VIC

 

January 10, 2017. I would like to commend you on your fabulous and prompt delivery of goods ordered. We have had a few things sent to us and we can never believe how quickly these arrive. Just love shopping with you guys. Julie – Portsea, VIC

 

January 10, 2017. Hi, we purchased a Coleman tent from Snowys in store back in March 2016. Service was fantastic on the day and we received a great deal. Because of the good service and huge range, we have been back and purchased a number of camping requirements... Happy days all round. The first time we used the tent, there were some issues with the stitching around 2 of the Zips. I rang Snowys and spoke to another helpful person who advised me to bring the tent back after our trip. Snowys and Coleman replaced the tent with minimal fuss and all was good. With work and life getting in the way, we could not use the new tent until Christmas some 6 months later. When we did so, there was another issue with the tent. Again, I rang Snowys and again was met with a very helpful person... Long story short, I was given multiple options on what outcome would make me happy (new tent same manufacture, new tent different manufacture, in store voucher, cash back). The staff at Snowys have been nothing but helpful in what could have been a shit fight situation. I am well happy with the outcome and will tell anyone who will listen how good you are. I have tried to place a review on your website, but could not find the link to do so, please feel free to add this to your testimonials page. Thanks guys, I will never purchase camping gear from anyone else. David – Adelaide, SA

 

January 10, 2017. Hello to Sam, Rob and all the Customer Service Team. Just following up on a recent purchase. My Oztent RV2 arrived safely, in perfect condition and in good time, so thanks heaps for the excellent service. Put the tent up in the lounge room and it is even easier to erect than expected. (No, I didn’t try to hammer in the pegs!) Will definitely check Snowys next time I need camping gear. Kind regards Chris – Heywood, VIC

 

January 9, 2017. Hi Snowys team. Thank you for making our recent purchase an easy and worthwhile experience. Fantastic online service, prices and prompt delivery is something every business in Australia should take note of. Well done, Snowys! Cheers, Daniel – White Gum Valley, WA

 

January 9, 2017. Hi Glen, wanted to let you know we received the fan today...good safe fast transaction as always. The Fan was well packaged and we now have it on charge. Thanks again for your great service Jenny – Angle Vale, SA

 

January 6, 2017. Hi, just letting you know I have received my order in good condition and I am very happy with all the products and with the service given by Snowy’s. Thanks Geoff – Little Mulgrave, QLD

 

January 5, 2017. To Whom It May Concern, I found your website easy to navigate and my tent order arrived very quickly - we will take your advice and pitch the tent before we go camping. Your enclosed checklist is great. Kind regards, Jacinta – Jindalee, QLD

 

January 4, 2016. Hi Snowy's. Thank you for the wonderful service. Goods received promptly. Cheers Chris – Campbelltown, NSW

 

January 4, 2017. Good morning Team. Just like to say thank you for your fast and reliable service. I have ordered now twice from your website and I can say that I am impressed. Job very well done. Have a great day. Regards Karen – Medowie, NSW

 

January 4, 2017. Att. Ben. Just a quick note on my recent purchase of a Black Wolf Grand tour 85L. I could not be happier with the price or speedy delivery. Have already recommended Snowys and hope they can share my experience of a great on line shopping site. Thanks again Cheers  Greg – Melbourne VIC

 

January 4, 2017. Hi there, I ordered two camp chairs just before Christmas. They arrived promptly two working days later. I was very impressed with the speed, service and the product. Thank you, Glenis – Ballarat North, VIC

 

January 3, 2017. Hi I placed an order with Snowys on 27 December 2016 and was expecting and happy to receive the item early in 2017 when most businesses return to work. I was incredibly impressed that the item ordered arrived yesterday (30/12/16) only 2 ½ days after placing the order. Your service is very, very good and I will be recommending your company to my friends. Thank you Nigel & Dianne – North Gosford, NSW

 

December 30, 2016. Good People. Many thanks, the Tent touring side pole kit arrived today and is exactly as described, very pleased with your prompt service and better prices. Terry – Melton, VIC

 

December 30, 2016. Hi Benny, just a quick note to let you know how impressed I was with the online purchase of my Colman Gold Series Pop Up Tent. Not only is it exactly what I have been looking for but it was also an excellent price. The service I received from the Snowys organisation was second to none starting with the ordering online/phone through to delivery right before Christmas. The only problem I encountered was entering my CC details when purchasing online but this was quickly sorted with a phone call. If I require anything else for when I go bush you can be rest assured that Snowys will be the first port of call!! Thanks Iain – Helensburgh, NSW

 

December 30, 2016. Hi, just a quick thank you for your wonderful service. I am totally amazed at the speed of contact and delivery of a recently purchased S2S sleeping bag. This occurred during a power outage as well! Have a great New Year, thanks Tom – Arakoon, NSW

 

December 30, 2016. Hi Snowys team, you guys are just awesome. Every time I order from you, the service is the same - exceptional and fast. Good job! Jan & Graham - Shoalhaven Heads, NSW

 

December 30, 2016. Hi Snowys Team. I am not usually an online shopper but found I could only purchase the chair I wanted at one store so decided to look online and found Snowys website. When I found the chair I wanted I could not believe the price as it was about $30 – 40 dearer everywhere else. Coupled with the fact that I get free delivery was fantastic. Ordered mid December hoping it would arrive before Christmas and was blown away when delivered 35 hours later in the peak of Christmas rush. It was accompanied by a personalised note from Ben thanking me for shopping at Snowys. All I can say is that this was excellent service and shall never have any reservations in shopping from you again. Keep up the good work as you surely must be a service leader. Regards Deane – Greenwith, SA

 

December 29, 2016. Hello Snowys Team, we shop with you on line and we just want to say our experiences so far has been nothing short of EXCELLENT : ) Please keep up the good work, best prices and awesome service. Kind regards Bill and Stephanie – Dianella, WA

 

December 26, 2016. Hello, Thank you for the quick response to my order. I placed the order online on 20 Dec 2016. The items ordered were received on 23 Dec 2016 in good order and condition. Again many thanks for the superb service. We wish you a happy and safe New Year. Milton – Springwood, NSW

 

December 25, 2016. Good quality and very efficient service, we'll be using you guys again! Lindsay – Doreen, VIC

 

December 24, 2016. Ozpig has been fantastic. We have used it every night for different things and enjoyed it every time. We love it. John – Braybrook, VIC

 

December 24, 2016. I just wanted to let you know that I was super impressed with the service that I received from Snowys and will definitely be a returning customer and recommending you to all friends and family!! I purchased an item from a similar company only to find once getting home that it was faulty. They unfortunately didn’t have anymore at there store and were unable to obtain from their other store, I was going to have to drive all the way across town if I wanted. It was to be a Christmas present!! Home I came to do some internet searching, came across the exact same product online at Snowys AND was cheaper and then to top it all off, I ordered it early in the afternoon and it was delivered just after 9.00 am the very next day straight to my door. Very impressed and a very big thank you. Couldn’t have asked for better service. Online ordering was a breeze but to get same item not only cheaper but also delivered free of charge and so quickly, especially at Christmas time was simply amazing. Thank you again from a very happy customer! Kind Regards, Tamara Lawrence - Port Noarlunga South, SA

 

December 24, 2016. Hi there, Would like to say how impressed I was with the prompt delivery of my order & also the care that was taken in packaging the items for transit. Kind regards,  Carolynn Ryan – Mt Gambier, SA

 

December 23, 2016. Ordered on Sunday. Delivered to my door in Perth yesterday. Great service. Very happy. Regards Jill – Como, WA

 

December 23, 2016. Hi team, Just wanted to that as a new, and consequently now ongoing customer, I was very impressed with the prompt dealing with my internet transaction. I ordered a Darche Traka 1800 table, on 20/12, confirmation that the order was on it’s way on 21/12 and received a knock on the door on 22/12 from the courier. I live in Ballarat, Victoria and expected the delivery after Christmas due to high traffic at this time of the year. Anyway, thank you, the product is what I expected and will get used very shortly. Kind regards  Shaun McCarthy - Mount Helen, VIC

 

December 23, 2016. Hey Snowys team. What an amazing service - contact by email and phone always the same - personal , friendly ,informal and " spot on " You've got customer service mastered - great work - best advertising you just can't buy at any price - hope it feels just as good at your end . Wishing the team a really nice Christmas Brian – Yarrawarrah, NSW

 

December 23, 2016. Order arrived yesterday. The turbo lite 300 tent I purchased from you about 9/12/2016 was pitched yesterday to see how it was prior to going on holidays on 28/12/2016 for 2 weeks camping. I have had many tents over the years nearly all canvas and good quality,I have never had a tent as simple to erect and dismantle as the Black Wolf , I only regret is that I did not buy one of these years ago. I am very impressed with the service you gave me and I will have no hesitation recommending your company to other campers. Also this is the first tent that will re pack into its origional bag without difficulty. Many thanks again for your excellent service. Doug – River Heads, QLD

 

December 22, 2016. Hi. We haven't used our new tent yet, which is why there's been no review from us. However, I was very impressed by the prices and the service from your company. I hadn't heard of you before this latest search, but you can be sure we will come to you for our future camping needs. Linda – Cowes, VIC

 

December 21, 2016. Hi Snowy's. I recently purchased a new car fridge as a suprise Christmas gift for my husband. I would like to thank your staff member extraordinare Michael who has gone over and above in answering my questions, serving me promptly, gift wrapping the whole fridge and separately the cover as per my wishes, helping take these to my car and doing so smiling! Another wonderful experience at Snowy's. Thank you Simona - Stirling, SA

 

December 21, 2016. Hello, just wanted to say a huge thank you for the extremely prompt dispatch of my backpack, and the excellent discounted price. It arrived today and I'm thrilled with it. Also, the two staff members I spoke with on the phone Monday morning were very helpful and friendly. Wonderful service, I'll definitely be shopping at your online store again! Thank you so much, Anna – Camberwell, VIC

 

December 21, 2016. G'day Snowy's, my order arrived promptly and in good condition. Has been a pleasure doing business with you. Thanks and Merry Christmas to you. Dave – Maryland, NSW

 

December 21, 2016. Dear Mark. Just to say a big thank you for delivering the mattress so promptly (ordered on December 15 and delivered yesterday, December 20 in plenty of time before we set off camping after Boxing Day. A special thank you to Paul for taking my order over the phone with such good grace. Happy Christmas and New year. Fay – Glebe, NSW

 

December 20, 2016. Hi Guys, the information provided via the FAQ / Reviews and my direct emails was spot on and all the gear complements each other. The carry bag, all be it Oztrails, is large enough for the stove, griddle plate and gas connections. Fits spot on. This stove is going to be far superior to the one we had previously. No large wind shields to block larger pans etc. Thanks again for the professional advice in buying this gear. Merry Xmas to One and All. Max – Torquay, QLD

 

December 20, 2016. Hi there, I just wanted to say 'thankyou' for being so easy and professional to deal with. I ordered an Oztrail Skygazer tent for Christmas on the 13th December and it arrived yesterday, the 19th. Well done and such a pleasure to deal with nice people! MERRY CHRISTMAS! Regards, Robyn – Burleigh Heads, QLD

 

December 20, 2016. Hi everyone at Snowys Outdoors. I have just received my order of Coleman Chair. Very happy with your service and promptness of delivery. Will recommend your site. Regards Robyne Halloran – Torquay QLD

 

December 20, 2016. I am so happy with the service I received from Snowys, from the helpful phonecall letting me know my item was in stock, to the free shipping that had it here within a day…and in the week before Christmas too! I highly recommend Snowys as a helpful and reliable business. I ordered a beach shelter for my daughter in law for Christmas, so it hasn’t been opened yet, but will say it was the best price and quality from all the stores I tried. I’m sure it will be a good product. I will definitely be using Snowys again for other outdoor equipment. Thanks Snowys, Happy Christmas, Fiona – Craigmore, SA

 

December 19, 2016. Received items. Very satisfied with the quality and comfort of the King goanna chairs and the speed in which they were delivered. Cheers. Glenn – Aberglasslyn, NSW

 

December 16, 2016. I couldn't believe it. I got the gazebo yesterday, only one day after the notification it was dispatched. Amazing service. Thank you thank you thank you!!!!! You guys are awesome!!! Have a great Christmas πŸŽ„ Regards, Quynh – Forest Hill, VIC

 

December 16, 2016. Hey, thanks for the phone call informing my order was sold out over the weekend and ensuring I still wanted to go ahead with the purchase. It arrived today in time for the weekend! Many thanks for the service! Steve – Norton Summit, SA

 

December 15, 2016. Just had my order delivered and it is only just 24 hours since I placed the order! Most impressive. Whole process very efficient, thank you. Rosemary – Eastwood SA

 

December 14, 2016. Hello again. My order for 2 tents was placed on Saturday, processed and paid for on Monday and the tents arrived on Tuesday. Fantastic service from over 400 kilometers away. Thank you very much. Sandy – Dimboola, VIC

 

December 14, 2016. Hi there, I have purchased 2 items from Snowy’s in the past 3 weeks and each time the items have arrived very promptly between 1 to 2 business days. The customer service has been excellent in advising me when the item has been shipped and the tracking number. I have absolutely no complaints about the promptness or the customer service and have been letting friends and family know about Snowy’s. Keep up the good work. Regards John – Mentone, VIC

 

December 13, 2016. Good afternoon mangement and staff at snowys. I live in Brisbane and just want to tell you of the great service and knowledge that I have experienced from your store. One of the big problems with going into a chain, not going to mention names is that the knowledge is not there or the sincerity to address the needs of the customer. I am a novice camper and it has taken me this long to take the family camping because I have always walked away from inferior products and inferior advice. I will definitely be recommending snowy to anyone that I come across and will ensure to make future purchases through the store. Thank you to everyone for the great service and advice. Regards Derek – Brighton, QLD

 

December 13, 2016. Just a short note to thank you for your great service with my two recent orders. Both orders received your immediate attention and your customer service is excellent. I received both orders faster than the expected delivery date and both were well packaged and arrived in top condition. Thank you and have a great holiday break! Neil – Orbost, VIC

 

December 12, 2016. Thanks guys. May I take this opportunity to congratulate you on you online customer service. I sent an enquire email about my order on the weekend not thinking it would even be looked at until some point on Monday and had a reply from a human being with in 1/2 an hour. And then This follow up email to let me know it's now on it's way. Thank you for a great service and i will be looking to use you again and will definitely recommend snowy to my friends. Thanks again Rob – Seymour, VIC

 

December 12, 2016. Hi Snowy and thanks Nick. The Companion Portable Clothesline ordered last week (order number arrived today at midday. Thank you very much for the prompt delivery and the great service. Much appreciated. Peter – Rockingham, WA

 

December 10, 2016. Thank you so much! Both my orders came within days of ordering and were excellent! 
Kind regards Chris – Hornsby, NSW

 

December 10, 2016. I was in search for 2 Exped SynMat 9 LW and found it online on Snowy's website amongst other online stores in Australia. What made me decided to purchase through Snowy's was the amount of good feedback they had receive from their other Customers on their Testimonials page.
The 2 Mats were delivered to Melbourne VIC in super quick time, the transaction was super easy and their customer service was excellent. One of the Mats turned out faulty (not their fault as these things can happen with anything) and so I had to contact them and follow their Return process and send it back to their store in SA.
Nick (one of their Customer Service Team) was helping me throughout and he's made the entire process really easy! This is my first time purchasing from Snowys online and I'm sure I'll be back for more!! Many thanks guys. :-)
Cheers, Maya – Coburg, VIC

 

December 9, 2016. Thank you my order arrived today. you were very good to deal with.I'II recommend to anyone. merry xmas and happy new year. Graeme – Rosedale, VIC

 

December 8, 2016. Dear Snowys team, I received the two eddy Camelbak water bottle today thank you so much for the fast delivery and good price of the product. Regards Zeinab – Pascoe Vale, VIC

 

December 8, 2016. Hey......just a quick email to say thanks for a quick delivery of my oz tent accessories. I've waited a lot longer in the past for on line deliveries, but yours was delivered (to the correct place!) in under 2 days, good work! Regards, Dave – Mount Martha, VIC

 

December 8, 2016. Hi Snowys Team! Yay, it has just arrived! You make my Christmas! Thank you for your reliable and excellent service and efforts. Merry Christmas Mirjam – Darlinghurst, NSW

 

December 8, 2016. Dear Nick. One word … BRILLIANT !!! Placed my order on Saturday and received delivery on Tuesday Morning. Couldn’t be happier. I have already told heaps of my friends. Thank so much. Cheers Dawn – Berwick, VIC

 

December 7, 2016. Hi Guys, just wanted to commend you on your website product description accuracy, pricing, and delivery service. Wrapped up some of my Christmas shopping with ease and really happy with my purchases.

I had done a fair bit of research both in stores and on line for a dome tent for my son as a Christmas present and stumbled across your site – thankfully!

The Coleman Lakeside tent I purchased was: 
1 – exactly the style I was looking for and accurately portrayed on your website; 
2 – on sale – and priced below other similar styled tents on line and in stores; 
3 – better quality than I had found in store; 
4 – delivered free within a couple of days.

I also took the opportunity to purchase a couple of Caribee Chieftain Chairs, these I purchased based on your description as I wanted a “camping” style chair but was not happy with any of the ones I had tried in store – you nailed it, far better quality and competitively priced.

Now looking forward to a stress free Christmas reading by the beach sitting on my Xmas present to self Beach Matt.

Thanks! Michele - Hunter Valley, NSW

 

December 7, 2016. Hi, just a few words to say thank you, ,I placed my order on the 30/11/16 ,and I received it on the 07/12/16,which I thought was pretty good service considering the distance, I would not hesitate to buy from snowys in the future. Regards joe – Maryborough, QLD

 

December 6, 2016. Thank you very much Nick for your prompt service. For price and service you are the best. cheers Wren – Antechamber Bay, SA

 

December 4, 2016. Hi Team and Aaron in particular,

This is the first time I have used Snowys and I am impressed. I ordered my Oztrail Easy Fold stretcher tent on-line, sometime on Saturday 26th (Invoice says at 2:11:56 pm. Delivery said 5 to 7 days. It arrived the following Friday 2nd December - Amazing. You are in S.A., I live in a beach suburb, north of Cairns QLD.

Could not wait, got into it straight away and was exactly how I wanted it to be - thanks guys, this will serve me well on a solo trip on the "Canning Stock Route" early next year.

Picked this item as I already have a twin swag, the Kulkyne Kamper Combo which is a really really good and rugged swag but not suited for one and a bit awkward to set up by one person. This is so quick and light and still keeps me off the ground and easy to get out and stand straight up as I am 70 and knees are shot.

Thanks Aaron for great service, we wait longer than 7 days to get a post card to our state capital of Brisbane.

Best regards Denis – Kewarra Beach, QLD

 

December 3, 2016. Thank you Snowys, your staff, Susie & Glen were courteous and answered all my questions. Glen placed my order pm Monday and my two Coleman Pioneer Chairs arrived at my address at lunch time Thursday in good order. Your service was excellent, the price was right and to receive free freight was great. I would certainly remain a customer and recommend my friends to you. Yours faithfully, Bruce – Yamba, NSW

 

December 3, 2016. Great website, service also, delivered in 4 working days. Cheers Greg – Kingston, TAS

 

December 2, 2016. Hi, Great service. Ordered on Wednesday night and received it on Friday (in Melbourne). Heath – Kensington, VIC

 

December 2, 2016. Hi. Just wanted to pass on some feedback regarding great service at your Keswick store. I have just ordered 3 Jolly swagman Matilda swags on line after visiting your store last week. My three girls are getting swags for Xmas. I was served by Matt. He was so helpful, letting me take photos of the swags to show my wife. I was in town for a meeting and he patiently waited for me to decide between the two swags he recommended until after 5.30pm. Please pass this on. Regards, Richard – Red Cliffs, VIC

 

December 2, 2016. Thank you for fast, efficient & reliable service yet again. My goods arrived very quickly, they were protectively packaged and telephone staff were friendly and obliging. I'll be back! Regards, Lynne – Corinda, QLD

 

December 1, 2016. I ordered a bifold table after seeing a friends and just had to have it. Nice and sturdy, solid. I cannot believe how quickly I got it - it arrived today, and am I thrilled?? You betcha I am!! I will certainly be dealing with Snowys again - fab and quick service! Thanks so much. Karen - Molendinar VIC

 

November 30, 2016. Hi there, A quick thank you for my tent fly I recently purchased. It was really easy to deal with you and amazing prompt service. You will have my business again. With Thanks. Chris - Oxley ACT

 

November 30, 2016. Just like to say thankyou for the new 240plus, your customer service is fantastic and delivery from you guys was super fast. I attempted to get into google to leave feedback for the world to see but not being computer savvy could not work it out, Thanks again garry. PS have a grt Christmas and new year. - Umina Beach, NSW

 

November 30, 2016. Hi Would like to say how happy i was  with the backpack. The prompt  service and the  price was really good.  Definitely  will shop with you again. Thank you SharonMangoplah, NSW

 

November 29, 2016. Hi Guys, the Coleman Tent that I ordered last Monday, arrived yesterday 28th, one week all the way from SA to FNQ, not bad a… Tried the tent out on the decking - true to your words, it’s easy and quick to set up. 4 man tent, lovely size, enough room for the woofy too. Great service from the lady who took my order on the phone. Really happy with Snowys….. what more can I say…. Kind regards Sylvie – Cardwell, QLD

 

November 28, 2016. Hi there, I would just like to say how pleased I am with the service I received from Snowys. I ordered an Ozpig on Thursday afternoon and received it Monday morning. Excellent service. I will recommend you to any of our friends. Many thanks John – Mentone, VIC

 

November 28, 2016. Hi Snowys team,

We recently ordered 2 five position Coleman camping hairs from Snowys and just thought you might like some unsolicited Customer feedback. We found shopping with Snowys to be:

1. Easy to use the website to find chairs and purchase. 
2. Price competitive. Our chairs were surprisingly cheap. 
3. Quick processing of our order and getting it out of your shop/ warehouse. 
4. We could track our order, but didn't really need to because it arrived at our door within a couple of days using Fastway Couriers. First class despatch/ delivery service. 
5. Chairs arrived in good shape and are as expected. 
6. Overall an excellent Customer online experience. It all went smoothly.

Thx for the excellent service and looking forward to using the new chairs when we next take our camper-trailer away. Hopefully soon.

We won't hesitate recommending Snowys to friends.

Cheers, GregMedowie, NSW

 

November 28, 2016. Excellent service! Thank you all very much. Sharon – Geelong West, VIC

 

November 26, 2016. Just wanted to say I've ordered a couple of items from your website in the last month and have been very impressed with your service. Great website with all the info needed to make a decision (really like the q and a section, made choosing a new tent much easier) and very speedy delivery. So, thanks! Regards, Bri – Alawa, NT


November 25, 2016
. Received items today . Excellent service and great price. Very happy plus there will be two very happy recipients on Xmas day! Gary – Rupanyup, VIC

 

November 24, 2016. We are very happy with our purchase and quick delivery of the Waeco Cool Ice 55 litre "fridge". It's for the Beechworth Lions Club BBQ trailer which supplies plenty of great sausages and onions at our local, fundraising bbqs. The Waeco, using block ice, doesn't even melt and keeps all foodstuffs cool!! Thank you Christine – Beechworth, VIC

 

November 23, 2016. Hey Aaron, Thanks have just received the above chair so Happy with it I'm just about to order another one ,Great to do business with Snowy's and very happy to deal with you again ,Great service ,fast delivery well done. Cheers. Graham – Lunawanna, TAS

 

November 23, 2016. Thanks for terrific service! I actually received my order BEFORE the notification that it was on the way! Can't beat that for service! Karina – Morphett Vale, SA

 

November 23, 2016. Put in my order Sunday afternoon, and it's already arrived and collected here in Canberra Wednesday. Thank you very much! One MSR Pocket Rocket stove, and an amazing tiny GSI outdoors mini expresso pot. Just like my bigger Italian Bialetti I use at home for years. For the light-weight trekking this is going to be a real luxury.

I was very pleased to be able to use the Parcel Point Pickup option. So many places don't allow PO deliveries and I have a PO box close to home because I don't like parcels left when I'm not here. Things have been stolen before. This Parcel Point pickup was about 500 metres from home and cost only $2.90 to collect. So easy. MANY THANKS! Katrina - Phillip, ACT

 

November 23, 2016. I received excellent service when I asked about and then ordered a Zempire Bomber Pad mattress. The product is great but the service I received made it even better! Thanks Tony – Rostrevor, SA

 

November 22, 2016. Hi Callum, Thanks for the speedy delivery and taking the time to provide protective packing on the Coleman lantern I recently purchased from you. Kind regards, John – Forrestfield, WA

 

November 19, 2016. I want to provide you with positive feedback on this order. The tent and tarp have arrived in Melbourne within 3 days of ordering the goods. They were accurately described and delivered so quickly I still cannot believe it. Thank you for your service which is outstanding! I will buy my camping gear from Snowys, and will recommend them to my friends. Tony – Beaumaris, VIC

 

November 18, 2016. Dear Snowys Staff, I just wanted to let you know that the picnic set I ordered arrived today and I am thrilled with it, as will my daughter and husband when they receive it for Christmas. Thank you for such an easy no fuss transaction and quick delivery. Kind Regards Hayley – George Town, TAS

 

November 18, 2016. Hi there, This order was received yesterday in excellent condition. Thanks for your excellent and prompt service; will be looking to do more business with you. Regards, Graham – Nerang, QLD

 

November 17, 2016. Thanks so much for your great service and speedy delivery. Our item arrived today and is exactly what we expected. Your service and communication has been fantastic and I only wish more online purchases with other companies was this easy. Thanks! Nic – Pymble, NSW

 

November 16, 2016. Hi Glen, Great service, very quick & efficient way to shop. Ordered at weekend and delivered today! Many thanks, Regards, Mary – Ocean Grove, VIC

 

November 16, 2016. Just wanted to say thanks to the girls at customer service for chasing up my parcel. Only 1 of 2 arrived but the girls got onto Hunters and the missing parcel arrived next business day. Awesome! Thanks so much Jim – Tapping, WA

 

November 15, 2016. Thank you for your prompt service, goods delivered yesterday. Will certainly recommend your company cheers Christine – Haliday Bay, QLD

 

November 14, 2016. Hi! My order was here waiting for me when we got back from camping today. Thanks for the prompt service and good prices, I am pleased with all my purchases. Alison – Edmonton, QLD

 

November 14, 2016. Dear Aaron Ordered a replacement gazebo canopy on Friday by telephone and received order today,so service both on the phone and delivery wise has been fantastic. Well done ,won't hesitate recommending you guys Cheers Kevin – Eltham, VIC

 

November 13, 2016. Hello,  my name is Glen and i have been purchasing my camping gear from Snowys for some time now. 
I feel i must let you know that your approach to providing affordable quality camping and recreational gear to customers is second to none in Australia. 
I would like to congratulate you on your foresight to understand the "Outdoors Market" as no other company can. I am not a business person myself but i imagine your business plan was quite a courageous idea at first. Providing the best price along with the free Australia wide shipping must have meant many sleepless nights ? Making a profit to maintain your overheads is always a worry. However it is not just this you have managed so well ..... it is having the dedicated staff to keep it all on course. 
I have had reason to contact the Snowys team on a few occasions and i just have to say they are amazing. I have always felt welcome and important ..... my questions were always answered and i hung up the phone feeling like i had just had a conversation with a friend. This means so much. In fact each time i have received a delivery from Snowys, i find myself opening it.... feeling elated and very grateful for the service and savings i have received purchasing all my equipment from Snowys. 
As a matter of fact i called the store today.... Sunday..... as i had placed an order online for an Oztent Deluxe Front Panel to go with my Oztent, I spoke to Nick. Once again i had the best conversation and he informed me of the time frame before the panel would be available as it was on pre order, as well as a very pleasant conversation, great service. 
I want to wish you the greatest success, i have noticed a significant growth in the interest associated with the outdoors over recent times, may this growth be yours !!  People want to get out there and do it...you are making it possible. 
Kind regards Glen – Normanville, SA

 

November 13, 2016. This to let you know that I have received tent, yesterday was a perfect day to put it up for the first time, everything is in order and I am very pleased with the purchase and my dealings with Snowys.  Cheers Graham – Penguin, TAS

 

November 12, 2016. Rec'd order, all good, great service as always. Cheers Bob – West Wallsent, NSW

 

November 11, 2016. Hi, I just wanted to say thank you for the service, I live in Alice Springs NT. I ordered a 3x3 OZ trail marquee on Tuesday and received it Thursday, Un heard of in the territory. So thank you so much. Regards Shane – Araluen, NT

 

November 10, 2016. Received my RV5 Caravan connector this afternoon, thank you very much for that, a pleasure doing business with you and will again I am sure, regards Chris - TAS

 

November 8, 2016. Thanks for the amazing service our item arrived today, ordered last wed πŸ‘will spread the word thanks again Denise and Ian

 

November 8, 2016. Lisa my goods arrived 5 minutes ago I am staggered at the speed of delivery. Please pass onto all involved my appreciation and I am in awe of the service your company has done in expediting the dispatch and delivery. Please keep up such services as it will do nothing but enhance your business’s success. Regards Greg – Croydon North, VIC

 

November 8, 2016. Very happy with the service 10/10 Ken – Cranbrook, QLD

 

November 8, 2016. Thank you Corey, very much appreciated! You guys are unique. I can’t recall ever having an easier experience with a faulty product. I have been in sales and marketing for many years and it’s all about expectations. Don’t meet them and you end up with a dissatisfied customer (usually with a big mouth), meet them and they walk away neutral, exceed them and you have a customer for life and one of your most powerful advocates in the market. You have genuinely exceeded my expectations. Best Regards Tony – Mooloolah, QLD

 

November 8, 2016. G'day to all at Snowy's, have just received my latest order thank you. That is 4 of 4 orders that have been delivered asap, well packaged and damage free. Cheers, Trevor – Reservoir, VIC

 

November 8, 2016.  Goodday Glen – received last Friday afternoon. Have tried light and found it to be extremely good. Will refer your Company to other people. Good product, good price and good service. Rgds Mike – Dubbo, NSW

 

November 7, 2016. Hi Just want to let you know that we are very pleased with our Oz trail ensuite,excellent  product. Thanking you, Maria – Mount Marshall, QLD

 

November 5, 2016. Hi Nick, Recently purchased through your on-line site and considered the overall experience including availability, price, and delivery exceptional. Thanks, we will certainly visit you next time. Anthony – Eltham, VIC

 

November 4, 2016. Dear Team at Snowys, just wanted to say a very big thank you for your help yesterday in processing my order ASAP and ensuring it was delivered on time. The order arrived this morning around 8am which was lovely as the kids where able to give their dad his birthday gift before he headed off to work. Thank you once again :) and I will be ordering again soon as now my son wants one too!! Kind Regards Angela – Strathmore, VIC

 

November 4, 2016. Thankyou for such great service. My sleeping bag and lanterns arrived two days after i ordered them. its excellent fast service. i will definitely be ordering more things in the future. Thankyou again, Keith - Swan Reach, SA

 

November 3, 2016. G;Day, Just a Thanks for your speedy delivery on my Boots this week and my sleeping bag a few weeks back. Your prices are better than most and the free delivery is Great. Will continue to shop through you in the future. Thanks Mick – Mornington, VIC

 

November 3, 2016. Thank you so much for the great service you provided love the tent. will definitely be  back. Nigel – Mannum SA

 

November 2, 2016. Thanking you for your great service in recent purchases. Prompt despatch of my order & it arrived In 3 days great. Highly recommended. Barry – Somerset, TAS

 

November 2, 2016. Hi Ben, thank you to you at Snowy's Outdoors your service is fantastic and delivery is perfect, everything was packed well and no damage. love the 2 man tent and look forward to using it real soon. cheers Angie – Fawkner, VIC

 

October 31, 2016. WOW - thanks Corey - you guys are definitely worth bookmarking on my favourites page ... Appreciate your speedy service before and after sale ... Kindest Kate – Prestons, NSW

 

October 31, 2016. Thank you for incredibly prompt delivery (arrived in Sydney 2 working days after ordering) & a great product (3m x 4.5m Oztrail deluxe gazebo)! Kind regards Shannon – Chifley, NSW

 

October 29, 2016.I wanted to thank you for your quality service and speedy delivery. Delivery price was very reasonable for my location and the speed in which my order was processed and delivered was great. I will definitely be shopping with you again. Thanks. Amy – Exmouth, WA

 

October 29, 2016. Thanks for the follow up email. We received the lantern in good condition and on time and what we had expected. The lantern was a back to the one we have had for a couple of years and serves our purpose when we have blackouts and go camping. Your price was the main draw card and I have looked at your web site a few times since my purchase, so keep up the good work. Regards Robert – Eaton, WA

 

October 29, 2016. Hello to the Snowy's team. I am very happy with your customer service, prompt deliveries and excellent products. Thank you for your efficient service it is much appreciated. Regards Wendy – Point Lonsdale, VIC

 

October 27, 2016. Hi Corey, thank you for your prompt response and kind assistance. Snowys is the best on-line store I every dealt with!!! Best Regards, Ellen – Laverton North, VIC

 

October 27, 2016. My oztent RV1, floor saver mat and mega mat 10 LXW have just arrived. Wow...amazing packaging and such fast delivery, right to my back door! What I already like about Snowys is no one tries to tell me that I'm not smart enough to do my own research and no one tries to sell me something I don't want....brilliant πŸ˜€ Alas, it is about to rain so possibly not the best time for a "maiden' tent pitching but when I do I'll be sure to let you know my experiences. Thank you so much, Clare – Dorrigo, NSW

Edit: I’ve put up the tent and i’m so happy with my choice. It’s pretty heavy but I can manage, bigger and I would not have been able to. Putting it up was a cinch! It’s like have a spare room in my back garden at the moment :)

 

October 27, 2016. Hi Guys, just wanted to say what a great product and fantastic fast service as always πŸ˜ƒπŸ˜ƒ. Best wishes, Karl – Braddon, ACT

 

October 26, 2016. Hi, Just thought I would drop you a line to let you know about your staff in the Adelaide office on Richmond rd. They are fabulous. We went to set up our new tent, 100kms south of Coober Pedy at 10pm at night, it was drizzling and we were in a hurry to get in there. When we opened the tent pole bag, we found that the shock cord in one of the poles had failed and it was in pieces. Anyway, we put it together and hopped for the best, it did last the night but there were a couple of times we thought it would come down around us. When we went to the Adelaide store, I didn’t have my receipt as I had purchased the tent online as I live in Alice Springs. The staff listened to our tale of woe and then one of the gentlemen grabbed the failed tent pole and some shock cord and restrung it for us. It took some time but we were thrilled that he was so very helpful. We purchased a spare tent pole which the gentleman was able to help us with as well and while we were waiting we also purchased several other things we found we needed from your store. All in all we were very happy with your staff and will highly recommend buying from you. The other purchases I made online, the Oztrail tent and an Oztrail queen self-inflatable mattress were smooth transactions and I was already a Snowys convert but this has made me double so. Thanks again, Jennifer – Braitling, NT

 

October 25, 2016. Dear Snowys, Again great service and very quick delivery for both orders. Can’t fault your prices and service. Keep up the good work. Thanks, Gary – Corinda, QLD

 

October 25, 2016. G'day to all at Snowy's. I have just received my latest order and as per usual, it was delivered on-time, well packaged and in good order. That is 3 out 3 deliveries so far and all of them like that, so I know it is not a fluke. Regards, Trevor – Reservoir, VIC

 

October 22, 2016. Just a quick note to comment on our pleasant experience in dealing with Snowys. From the point of online order to delivery all went smoothly and promptly. Pricing is excellent and the touch of including a checklist for camping is useful and appreciated. It is easy to recommend Snowys and happy to do so. Thank you. Lee and Klaus - Noosaville, QLD

 

October 22, 2016. Hi Everyone. Thank you the prompt service and great communication. When there was going to be a delay, Nick notified me and asked me what I wanted to do. When the product arrived at your place it was promptly despatched and I was notified. Can’t beat that system. Thanks again Nick and the Snowys team, great service. You will hear from me again. Warm Regards Paul – Taree, NSW

 

October 21, 2106. Thanks Corey, very much appreciate the excellent customer service and quick response times from you guys. This definitely won’t be my last purchase from Snowys!!! Cheers, Craig – Bendigo, VIC

 

October 21, 2016. Hi there, although i have yet to try the product (freeze dried food), i have found the ease of ordering online and the speed of delivery excellent. And the price is right, if the food is good! If so I will, be back! Cheers Richard – Wentworth Falls, NSW

 

October 20, 2016. G'Day to all at Snowy's, I have just received my latest order and again I am impressed with your packaging, rapid turn around and delivery. Regards, Trevor Reservoir, VIC

 

October 19, 2016. Snowys definitely offers amazing customer service all round with the best prices, super fast delivery and fantastic communication. We will happily continue to be returning customers and recommend your store to others :-) Leanne – Broulee, NSW

 

October 19, 2016. Thank you for my recently delivered order, I was very satisfied with the service I received from your company and will be ordering again and will certainly recommend your company to family and friends. Neroli – Urunga, NSW

 

October 17, 2016. Hi just wanting to say thank you for your prompt, no fuss delivery of our gazebo ready for our Sports Day. Much appreciated Denise – St Marys, SA

 

October 17, 2016. Great service all round. The tent arrived on time. Have just used it for 10 days camping and it performed as expected. Easy to erect and has plenty of room for a queen airbed. Not sure if it would sleep 6, though! Cheers John – Yokine, WA

Thanks for your feedback John! If you check the product page for the Coleman Instant Up Gold 6P you’ll see that we recommend a maximum of 4 people in this one. The manufacturers recommended sleeping capacity is almost always extremely ambitious – you’d have to be packed in like sardines! Lisa from Snowys

 

October 17, 2016. Thank you so much for your excellent service. I recently ordered an Oztrail Beachside Chair, it was an excellent price, the delivery and packaging was very efficient and I am extremely happy with the chair. Many thanks. Jan – Williamstown, VIC

 

October 16, 2016. To Aaron. I recently received an order which I had placed and you had included a little note asking for my feedback. I placed an order on a Sunday night and by Wednesday afternoon the orders had been delivered to orange nsw, by shopping with snowy on this particular order I managed to save approximately 25% compared to buying from anyone else. On a previous order one of the products was not in stock so one of the office ladies informed me by phone that the item would be in stock later that week and asked if I wanted the rest of the order sent out straight away or till wait till the missing item was in stock then send it all out together, I was very surprised with this level of customer service as most other companies would not of bothered to call.

My feed back 
Price- Can't find cheaper. 
Service- can't find better. 
Range of products- bought 90% of my camping gear from you. 
Postage- always been less then a week from ordering to delivery.

Overall 10 out of 10, I can't even suggest anything for you guys to improve on. Regards Trevor – Orange, NSW

 

October 13, 2016. Many thanks, stool arrived in good order and well packed. Thank you. Margaret – Claremont, WA

 

October 13, 2016. Hi Corey, Just a note to express our thanks for your prompt action in supplying us with a replacement for the faulty/damaged canopy on our new OZtrail gazebo, purchased in August. The replacement canopy arrived in time for our Farmers Market event last weekend so we were able to use our Gazebo for the first time! We are very pleased with the whole Gazebo but are especially impressed with your customer service and willingness to get the replacement canopy to us in record time... and it was even the right colour! I meant to contact you last Thursday when the canopy arrived but was overwhelmed with market preparations at that time. We shall not hesitate to use Snowys again for future purchases of products that you sell. Thank you Thank you Thank you Joy – Wangandary, VIC

 

October 13, 2016. Please accept my thanks for such great service. The tent that I ordered late last week arrived in Darwin yesterday. I am ecstatic with the both the tent and the service, so this won't be the last time that I purchase camping gear from your store. Cheers, Ian – Darwin NT

 

October 12, 2016. Received item promptly. SNOWYS have the best price. Works well. Thanks Again. Sharon – Mount Warrigal NSW

 

October 12, 2016. Gotta say thanks for the great service. I ordered this item at app 8:30 pm on sunday night. Delivery Guy dropped it of at 3:30pm on monday. That was to MURRAY BRIDGE!! Please make sure that Aaron sees this and once again, Thank You one and all! cheers, John – Murray Bridge, SA

 

October 12, 2016. Hi, just letting you know that I received my order today! Haven't unpacked it yet, but I am very impressed with efficient and speed of delivery. Thank you Snowys! Kristine – Tom Price, WA

 

October 12, 2016. G'day to all at Snowy's. I have just received my package via Hunters Express. A big thank you [πŸ‘Œ] to all involved, my goods arrived well packed, in good order and in quick time and I can't wait to get away and try them out. Regards, Trevor -  Reservoir, VIC

 

October 11, 2016. Just writing to provide feedback on my recent order. The ordering process was quick and easy and I received the item very quickly, within a few days or placing the order. Regards, Tim – Langwarrin, VIC

 

October 11, 2016. Thanks for your prompt service and getting the exact back pack I wanted. It arrived this afternoon. I love Blackwolf products they are so well made and durable. Regards, Helen – Lindisfarne, Tas

 

October 8, 2016. Aaron @ Snowys Customer Service Team, thank you for your prompt and efficient service. My goods arrived within the week and were exactly what I wanted. In addition, the delivery person rang me when he was delivering them as it was raining and he was unsure if he should leave them where I had instructed as they would get wet – how is that for great service all round thanks. Marcia – Lathlain, WA

 

October 5, 2016. SNOWYS,THE BEST CAMPING EQUIPEMENT STORE IN SOUTH AUSTRALIA,WHY,I PURCHASED A PRIMUS 400 LANTERN FOR HALF THE PRICE THAT WAS AVAILABLE ELSEWHERE,BELIEVE ME I TRIED,EBAY AND ALL,AND THEN TO HAVE IT ARRIVE IN NURIOOTPA ONE DAY LATER AFTER ORDERING,SEEMS IMPOSSIBLE BUT TRUE,THANKS SNOWYS,YOU ARE GREAT,CLIVE – Nuriootpa, SA

 

October 4, 2016. Thank you for excellent service, price and delivery of my order. I will recommend you to any one in the market for camping goods. Regards, Bob – Newcomb, VIC

 

October 4, 2016. Good Morning, Please say a huge thanks to Natalie for all the time she spent with me on Sunday on the phone with my order below. She was super friendly and helpful. I also spoke to Dave last week about the Black Wolf Turbo Plus 300 and he was also extremely helpful... please thank him as well ! I went with the Oz Tent Rv5 due to its setting up options. We are a family of 2 adults and 2 little boys going away next year for 6 months and after looking at tents/camper trailers for over a year I feel this tent is everything that we need. Thansk heaps, cant wait to get it! Regards, Jess – Torquay, VIC


October 3, 2016. The OZTRAIL CANOPY arrived in good order and fitted perfectly. Thank you very much. Regards Barry – Latrobe, TAS

 

September 23, 2016. Hi Lisa, just a quick note to say thank you, the order arrived very early this morning, perfect!! A great service, and using Fastway the delivery is so much better than Australia Post!!! Thanks again Regards Debbie – Pelican Waters, QLD

 

September 22, 2016. Hey Snowy's, I just wanted to say thanks for the new tent. I live in Melbourne and you guys are in Keswick S.A. I ordered it at about 3pm on Tuesday and it arrived at my front door on Wednesday about lunch time. Less than 24 hrs. You guys rock! Cheers, Dave – Ferntree Gully, VIC

 

September 22, 2016. Thank you for the very kind and efficient service, it is great to know where to go now to get camping equipment fast. Your price was better than any I could find in Sydney and the postage was free! Perfect, I will be back for sure. You are the stars of ecommerce. Kind regards. Glen – Sydney, NSW

 

September 22, 2016. Hi I just wanted to drop you a line to say how pleased I am with your service, I ordered 2 Oztent King Kokoda chairs you had the best prices I could find anywhere and they were delivered to my Sydney address in two days. many thanks, Glenn – Rose bay, NSW

 

September 22, 2016. Thanks so much, I received my order today. Everything arrived safely and very quickly. I’m very impressed and will certainly be purchasing again from Snowys, as well as recommending you to all my friends.Thanks once again, Graham – Toowoon Bay, NSW

 

September 22, 2016. I would just like to say thank you very much for the great experience I had purchasing an item on line last weekend and then receiving it only a couple of days later. I will definitely be using Snowy’s again for my online camping purchases in the future. Kind regards, Paula – Yarraville, VIC

 

September 22, 2016. swags are good thanks heaps Zarli - Tullamore, NSW

 

September 21, 2016. Re: Order 71603. Just want to say a HUGE thank you and to let you know how impressed I am with your service. I ordered this on Sunday and can't believe it was at my front door on the northern beaches of Sydney today around 1pm! This is was way way easier and more cost effective than me driving to the closest stockist (an Anaconda store) which is about a 30 minute drive away. Thank you, super impressed! Kind regards Narelle – Newport, NSW

 

September 21, 2016. Thanks to the team at snowys and the courier company (toll) for the fast delivery to the caravan park at Cresent Head . The parcel was ordered at 10 am on Monday and arrived two days later at the van park . The Rv tent is now complete and the kids have some protection for the wind . Thanks Lachy – Crescent Head, NSW

 

September 21, 2016. Thank you so much i got my picnic backpack today and i love it thank you so much Kind Regards Chelsea – Gin Gin, QLD

 

September 20, 2016. My order arrived today. Well-packed. The torch is exactly what I wanted and your price is very competitive. Thank you for your prompt service. Regards, John – Bathurst West, NSW

 

September 20, 2016. Ordered my sea to summit sleeping bag Saturday, received today outstanding service. Thanks heaps Darren – Bayswater, VIC

 

September 20, 2016. Cheers to all, it arrived today, I haven't tried to put it up yet, but I am really happy with Snowys, every one has been so kind and so helpful. I have found my one and only camping store! All of you take care, Johanna – Hadfield, VIC

 

September 20, 2016. Good Morning Guys, I would like to thank Kirsty for forwarding my email to right department that dealt with my issue and also to you guys that rectify this issue. Thank you for sending me a replacement tarp so quickly and without any question asked. I knew when I chose to purchase from your company I chose right company to deal with. All the positive reports that I read about dealing with your company was right on the money. I have no hesitation in recommending your company to any of my friends and anyone I come across. Once again thank you and really appreciate your attention to customer service.Cheers. Douglas – Barton, ACT

 

September 19, 2016. Excellent service! Love your service Snowys, and great prices too! All arrived promptly and safe & sound as I requested. Thanks for including a camping checklist - very practical and useful. Debra – Heathcote, VIC

 

September 18, 2016. I was very satisfied when i had both my tents delivered to my residence in Queensland from Snowys on time and without fuss. I had a 10 man tent ordered on a Friday and on Monday a Snowys representative called me (Rob) and told me that there might be a delay in receiving the tent as there were none in stock. The option was given to me whether to wait, change to another tent or withdraw the order. I was happy to stay with my order. On the following Monday I made an enquiry whether there was another tent in stock, this time a 4 man tent which i needed for the following Saturday. The gentleman by the name of Nick was serving me and said that it was in stock but could not guarantee that it would reach on time. He said that if I could make payment on that same morning then he could possibly expedite the order. I did so and received both tents that week Wednesday. I would like to thank Snowys for their excellent customer service. The staff are both efficient and honest in what they do. As for the product and pricing I think that Snowys are very competitive and affordable. Best Regards Paresh – Redland Bay, QLD

 

September 16, 2016. Great service Thanks Gregory – Kensington, NSW

 

September 15, 2016. Excellent service many thanks. Heather & Glen – Warrnambool, VIC

 

September 14, 2016. Arrived today thanks for the great service Owen – Sunrise Beach, QLD

 

September 14, 2016. Hi I just wanted to thank you so much for our delivery! I ordered it Monday night and the two items were delivered Tuesday!! So fast and so easy to order! Thank you very much!! Can't wait to use them now. Thank you, Kate – Belair, SA

 

September 13, 2016. Hehehe. No idea Snowys, about any of the huge amounts of gear we recently bought from you. We're about to embark on one of our great life adventures. End-to-end Bibbulmun Track. However: I would love to put on record how pleased we were with your easy online ordering system, how accurate and prompt your proccess and delivery service was, as well as how competitive your prices seemed to be. Great service Snowys. Thanks Regards Daphne – Bunbury, WA

 

September 13, 2016. Omg excellent costumer service thank you so much also I just recommended you guys to my cousin and he will buy turbo plus 300 also panel and sides from you :)) Elmir – Deer Park, VIC

 

September 13, 2016. The sleep mat arrived yesterday. All safe no damage. Thanks for prompt delivery. The mat will be perfect for my motor bike adventure camping. Regards Pat – Seaford Rise, SA

 

September 13, 2016. Hi staff at Snowys, we have just bought a waeco ice box from you. We are very happy with the price, free delivery and friendly, helpful service. We look forward to shopping with you again. Thanks, Jim and Caroline – Streaky Bay, SA

 

September 8, 2016. Got the delivery, just want to say thanks for the great service and fast shipment, been dealing with some other companies this week with delivery products I have ordered and the difference is night and day. Keep up the good work. Christopher – Bondi Junction, NSW

 

September 7, 2016. Just writing to thank you for our order that came i excellent condition also fast easy transaction and speedy delivery. Will shop with you again, thanking you Jenny – Angle Vale, SA

 

September 7, 2016. I would really like to thank you for the prompt efficient service on my recent order, I cannot believe how quickly my order arrived and the packaging was really good. I will buy from you again and tell all my friends. Thankyou . Maggie – Hindmarsh, SA

September 2, 2016. Fantastic service, what a great company to deal with, fast efficient service, great prices and products. I especially appreciate the help I got when I realized I had ordered the wrong item online, 1 phone call and it was all fixed immediately. Highly recommend. Judith – Inverloch, VIC

 

September 2, 2016. I am new to Snowys and my dealings with Natalie were excellent.  Natalie was at all times extremely  helpful, friendly, knowledgeable and down to earth. Very pleased with the quality of my Hillbilly Wok . Service was very fast. An enjoyable shopping experience for me and will deal with snowys in the future. Kellie - Shepparton, VIC

 

September 1, 2016. Thanks for your incredibly prompt attention to my order which I received today after ordering only a couple of days ago. Great service. I'll be back. Murray – Bangalow, NSW

 

August 31, 2016. Good morning team My order has just been delivered and I wanted to congratulate you. I do a reasonable amount of online shopping and dealing with Snowys has been one of the best. Great website - easy to navigate. Good information on products and good range of products. Very reasonable prices. FREE DELIVERY which is a bonus. Very short time from time of order to delivery.Well done. Kathy - Wavell Heights, QLD

August 30, 2016.Teva Kimtah shoes just received. The service provided by Snowys was excellent.Regards. Barry – Floreat, WA

 

August 29, 2016. Hi there, I just wanted to say well done on your great prices. We have recently bought two headlamps off you because you have the best prices we could find...and from an Australian store! Well done! Anyway thanks again. Aaron – Berwick, VIC

 

August 29, 2016. Thank you very much for the prompt delivery of my recent order (OzTent RV3, side awning, caravan connector, fly sheet and mesh floor saver). And thank you too for the hand signed 'Thank You' note, very much appreciated.It has been a pleasure dealing with your company; your prices were very competitive, the online ordering process smooth, the delivery was prompt (and free!) and I was able to track the goods right up until the day of delivery. Absolutely first class service! The goods were purchased as a present for me by my mother who lives in the UK, she placed the order and payed using pay pal and had the goods shipped to me; all of this with no hint of a problem.Your website is very user friendly. The inclusion of product reviews / queries alongside the products is excellent. Being able to read other peoples queries and your informed answers (many of which addressed some initial concerns and answered some of my questions regarding my proposed purchases) really did make it easy to purchase with confidence.Can't praise you enough. I will definitely recommend you to others and will no doubt be a returning customer in the future.Keep up your good work. Ian – Hamilton Hill, WA

 

August 26, 2016. Super quick delivery, Adelaide to Sydney. Great price. Product looks ideal for purpose, now to test it out. Ian – Winmalee, NSW

 

August 26, 2016. What can I say, I am a 73 yr old inveterate internet buyer. - Have now made 4 purchases with Snowy's,- entirely satisfied. - great easy to use intuitive site, - extremely good prices that include shipping - good communications. - easy payment processes - great tracking from both yourselves and your carrier Fastway with no big gaps. This how a store should operate.- More orders coming. - Not finish yet. Peter – Rye, VIC

 

August 25, 2016. Hi Snowys, Thanks for fast delivery of the Blackwolf Tempo 40 daypack. I ordered it Sunday and received it Wednesday, VIC to NSW. $105 including delivery - bargain price and $25 less than closest other stores. I’ll look to shop with Snowys again. Regards Owen – Willoughby, NSW

 

August 24, 2016. Received my Bushranger camp oven Monday morning. My mate has one the same that we take camping and fishing at Steep Point WA. Can't wait to season and start using! Thanks for your prompt service. Mike – Wandina, WA

 

August 24, 2016. Dear Snowys team, I bought a few items from you guys and the latest ones are some cool MASSIVE Klean Kanteen bottles. Matt helped me to choose them yesterday morning 23/AUG/16 and I have already got them at lunch time 24/AUG/16. This must have reached the best Australian service and delivery standard possible and I thank you wholeheartedly for your hard work in achieving this.Now I just wish my family members will enjoy the Klean Kanteen gifts we provide together. Regards from a satisfying customer. Alan – Newport, VIC

 

August 24, 2016. We just wanted to say thank you Snowy's for your amazing customer service. We ordered a product from your store via email on Sunday 21/8/16 and received it today 23/8/16.And no shipping costs!! Wow. So many businesses could take aleaf out of your book. Rob – Blyth, SA

 

August 23, 2016. I Bought a Colman Queen Dble-High with 240v Pump Quickbed Airbed from you guys a few weeks ago.This is the first time I’ve used your store and I’m very impressed with the price & quick delivery.I just used the Airbed on the weekend and it’s as good as gold. Keep up the good work guys. Regards. Mick – Griffith, NSW

 

August 23, 2016. I have made purchases at different web sites, and have had to make several phone calls and waited up to two weeks for deliveries in my own State. I would like to Thank you of your very prompt and fast delivery service. It is certainly a pleasure dealing with you. David – Linton, VIC

 

August 23, 2016. Just wanted to say how fantastic your service and delivery was. Ordered Gazebo Sunday night on line, and it was delivered next day. Unbelievable, thank you so much. Heather – Morphett Vale, SA

 

August  22, 2016. Just wanted to thank you for your great service. Our order was processed on Tuesday and we received it in Toowoomba on Thursday well packed and in good condition. Thanks also for your help when the bank was having problems with Mastercard transactions.Yours Sincerely, Gary – Cabarlah, QLD

 

August 22, 2016. Thanks for the speedy despatch and delivery of my order. It arrived yesterday and was well packed, exactly what I ordered and in perfect condition. I shall certainly consider your company when purchasing outdoor products in the future. Wes – Petrie, QLD

 

August 21, 2016. Hi there, just wanted to say thanks for your service. I've bought a few things off your online web site over the last couple of months and I've been impressed with your service, prices and user friendly web site. I only wish you guys had a store in Brisbane. I will be back again and recommend you guys with confidence. Damien – Clontarf, QLD

 

August 20, 2016, Hi Snowys, We purchased some of the Happy Camper meals from you guys and founds them all to be great quality, very easy, and terrific value for money. Even the single serve meals managed to feed two adults and a 4 year old - with the addition of some rice, pasta or potato. We would thoroughly recommend them - especially with the added benefit of having pre-heated washing up water ready to go having heated the food sachets. We bought from Snowys because you guys had better prices and no postage! The meals we used were Cattlemens beef stew, meatballs in tomato sauce, drovers bean 'n bean, and outback beef curry - all were delicious. Thanks. Elizabeth – Gymea Bay, NSW

 

August 18, 2016. Hi, just letting you know that the order arrived. Just in time for us to take the supplies with us to WA for the Bibbulmun Track. Thanks, Sonja – Bywong, NSW

 

August 18, 2016. I received my swag and saw your feedback form, just wanted to let you know everything was good and would certainly buy from you again if the need arises. Thanks. Geoff – Logan Reserve, QLD

 

August 18, 2016. Received my Zempire mono tent yesterday. Prompt service and delivery and well packaged. While I haven't had it out in the field yet, I am impressed with the product quality and rate it as excellent value for money - my research indicates that I would have to pay at least 2 to 3 times as much for a similar tent that is 200 gms less in trail weight. I look forward to my first hike. Thank You, Nev – Malua, NSW

 

August 18, 2016. Thanks for the products we last bought off you...The Oz tent we purchased in February has been great, we have used it lots of time...The last order arrived safely and well packed...the only problem I have with the portable toilet seat is it had advertised on the box there were 10 bags included. There was only 5 and had 6 sheets of plain plastic...just thought I would let you know...Everything else was good will recommend you to whom ever we come across//Thanks again. Judy – Carnarvon, WA

 

August 17, 2016. Thanks Snowy’s the chair was delivered here this afternoon. Obviously it was as described and the one we wanted, also well packed with no damage.Delivered earlier than forecasts as well.Regards. Rocky – Buaraba, QLD

 

August 17, 2016. Can't believe that I ordered at 10.30pm Sunday night and it's already on my door step!! You're don't muck around. Thank you! Even more astounding as I'm on the East Coast and not in a city. I'm impressed.I almost ordered from a local mob but found your Questions and answers section on each product useful and yours answers appeared helpful and prompt.Happy customer, Lisa – Cabarita Beach, NSW

 

August 17, 2016.Thank you for the excellent service. Well wrapped and fast delivery time. Will definitely be back and will recommend! Thanks, Paul – Delacombe, VIC

 

August 17, 2016. Hi Snowys Very happy with my recent purchase. Great product, great price and speedy delivery. What more can you ask for? Regards John – Tweed Heads, NSW

 

August 16, 2016. Wow, That was superb ! In less than 24 hours the order is already on my doorstep - now that's what I call service ! Brilliant work guys Thanks. Deb – Stirling, SA

 

August 16, 2016. Used my primus High output stove for the first time on the weekend. I was amazed by how quickly it cooked everything. My friends were very impressed. Good quality no gimmicky stove. Great value for money, and unfortunately shits all over the other models.Also used my Oz trail Mega sleeping bag. Roomy and very warm. Had a great nights sleep. Can honestly recommend it to people who are of a big stature (fat). Both items I purchased at Snowy's, are excellent quality and great value for money. Lastly, I'd like to say that the quality of service, I received at Snowy's was outstanding. The young person who served me was exceptional.  Once again congratulations to the staff at Snowy's. You've won me and my friends. Mike – Adelaide, SA

 

August 15, 2016. Hi SNOWYS staff, Happy with your service, order placed on o9/08/16 picked up at Coober Pedy post office on 13/08. Fastest on line order delivery ever to here. Regards, Alfred – Coober Pedy, SA

 

August 13, 2016. Hi Snowys, received tent yesterday...many thanks for the quick delivery... hav’nt opened it yet as it is a birthday present for our son-in-law’s 50th. Cheers June – Cooyal, NSW

 

August 13, 2016. Hi to the Snowys Team - our parcel arrived today!! Thank you for all your good work - we will certainly recommend your great service to other people thanks Roger -  Toowoomba QLD

 

August 12, 2016. Hi Just wanted to say how fast this all happened... I bought the chair online last night at around 10.30pm. I got in from work this afternoon and was about to log on to see if it had been dispatched when there was a knock at the door and standing on the porch with the chair was the courier. It was 4.30 in the afternoon!! Granted that I'm local I'm still impressed with the speed of delivery. I didn't think I'd get it to use it this weekend!! Thanks to all. Cheers Paul - Croydon Park, SA

 

August 11, 2016. Just want to thank you for the fantastic service I have experienced with our recent purchase of 3 x 58L coolers. I have only dealt with very friendly and helpful team members from Snowy’s. Thanks I will recommend you highly. Regards. Sonja – Stepney, SA

 

August 11, 2016. Received our 2X Roman stools in good condition today here in Brisbane. Thanks for the professional service. Regards Bob  – Brisbane, QLD

 

August 10, 2016. Hi Nick & the Snowys Team. Recieved my new headlamp as promised; great item at an excellent price. A true hidden gem; best online shopping experience in oz. Denis - ILUKA WA

 

August 9, 2016. Hi their everybody @ "SNOWYS" Just wish to advise that my Coleman esky arrived in perfect cond' about 7:30 am this m'ning, - must tell you also, the price was about $16 below the advertised price of the same item at every store I looked at on the "fabulous Gold Coast" Cheers & best wishes, Rob – Gold Coast, QLD

 

August 8, 2016. I have received my order today what a great service, I would highly recommend your pricing and the speed of delivery to anyone. Thanking You. John – Gulmarrad, NSW

 

August 8, 2016. Hi,Just wanted to say thanks to your customer service team.I had a small mix up with my sea to summit Talus 2 .down bag delivery. I hadn't read the delivery instructions properly, my fault. You guys and the guy's at Hunters sorted it promptly and with no fuss.I was impressed. Great service & great shopping.  Cheers, Brian – Melbourne, VIC

 

August 5, 2016. Hi Team, Ordered a Blackwolf Zambezie sleeping bag from your store. The ordering process was seamless, the product was on point (and very competitively priced) and the delivery was surprisingly quick (3 days). Keep up the great work.Regards. Sonia – Baranduda, VIC

 

August 5, 2016. Hi Snowys, Just wanted to say how impressed I was with the service, ordered my Camelbak Monday night and had it by Wednesday afternoon! Awesome, Cheers, Andrew - Brighton, SA

 

August 5, 2016. My order arrived 5pm Today, in good condition.The Coleman Lantern is perfect,and works 100%. I can only say howpleased we were with your service,it was exactly as you advertised ,and can be a credit to the team. Snowys will certainly be my recommendation to our friends when purchasing this type of equipment. As we shop online quite a lot,I can only say that your team outshine any other Firm for service &efficiency. Kind regards,and have a successful sales year. Clive – Eden, NSW

 

August 5, 2016. I don’t think I’ve had a better internet buying experience than a recent shop with Snowys; the prices were right, the website was easy to use and the goods turned up in perfect condition in just a couple of days. What’s not to like?. Karel – Newcastle, NSW

 

August 4, 2016. Thanks for that. I appreciate the service, it's exceptional!. Mahli  – Redfern, NSW

 

August 4, 2016. Brilliant service - thanks Snowy! Easy to order and v prompt delivery. Delighted. Regards Glenn – O’Connor, ACT

 

August 3, 2016. The OZPIG kettle is exactly what I had been looking for, and the quality and design are impressive. Cheers, Paul – Riverton, SA

 

August 3, 2016. Just a quick email to say I am very impressed with the service received as far as ordering and delivery of my web-sale purchase from Snowy’s. I ordered the product on 1/8 about 1.30 pm and received it today 2/8 at approx. 4.30 pm. 
Wonderful! Cheers Kate – West Lakes, SA

 

August 3, 2016. Excellent price service and delivery times what more could i possibly ask for cheers. Gil – Winthrop. WA

 

August 2, 2016. Thanks for the great service ,ordered the chairs and gas plate from busselton WA and received them one week later at the front door from you guys in SA in top condition ,.will definitely deal with you again .keep up the good service .."Regards, Keith – Busselton, WA

 

August 2, 2016. Just wanted to say thank you for the excellent service on my recent order for a replacement pole kit for my Oztrail Mitchell swag. Snowys price was considerably cheaper than any other provider, and the order arrived within a week, which is very swift considering it went by road freight from Adelaide to Perth. As always, communications from the Snowys team were top notch. All-in-all a great experience and I don't hesitate to recommend Snowys to family, friends and colleagues wanting to buy camping gear online. Thanks again, cheers Jeremy – Perth, WA

 

August 2, 2016. Just wanted to say I ordered the RV5 OZTENT which was easy to order, processed and delivered in record time and arrived in great condition! Thanks for an amazing product at competitive rates. will shop with you again! Nicky – Berowra, NSW

 

July 29, 2016. Just a short note to congratulate you on your speedy and efficient service re my order. Would wish that all on-line businesses were prepared to get themselves organised the way you guys seem to have managed it! All the best for the future of your business.Regards. Chris – Tanunda, SA

 

July 27, 2016. Snowys Customer Service Team, Attention: Nick. Hello Nick. Further to my email of last Sunday, when I extended our appreciation and complimented the efficiency of your business, we have received the order that you processed on Monday morning of this week. Once again we are amazed at the speedy turn around of our order, from placement of the order to the delivery. We noticed that you processed our order at around 9.00 am on Monday and we received the delivery at 10.15 am on Tuesday! From an order to a business in Adelaide to delivery in Mildura, in twenty-five hours, is simply incredible. Once again our congratulations on your efficiency and service and congratulations to Toll for their delivery time. There is no doubt that you have now become our preferred web site when seeking information and when purchasing outdoor products. We have been campers and caravaners for just over forty years and have a strong interest in camping and caravan products. Since our first order some months ago, we have spoken about our experience with Snowys and recommended your business to others. We will be in Adelaide for medical consultations at the end of August and hope to be able to visit the Snowys' store during that time. Once again many thanks for your wonderful service. Neville & Jan – Mildura, VIC

 

July 27, 2016. Hi, just sending this email to let you know we were very impressed with ordering from you and the fast efficient no fuss transaction and delivery. Will definately purchase from you again. Regards Jenny & Fred – Angle Vale, SA

 

July 26, 2016. Hi Chris, I just received the tent thank you very much. Your billing and courier services were outstanding – about the best I’ve ever experienced online. Thanks again. Kind regards Paul – Mermaid Waters, QLD

 

July 26, 2016. Hello team, I have just received my coleman 12inch 12/240 volt fan,upon trying it I found it to be better than I expected great bit of camp gear.your service and friendly approach is to be admired. Thanks for a great product and great freight service. Regards, Noel – Bundaberg, QLD

 

July 26, 2016. Dear Callum, thank you for supplying the Pop Up kettle. It arrived today via Hunter Express pretty much on time with regard to delivery dates given. The kettle has been ’tested’ and will be a very useful addition to our motorhome. Regards Jill – Kardinya, WA

 

July 26, 2016. Hi, just wanted to say a big thank-you for Snowys excellent service. I placed my order on the weekend, received an email yesterday to say my order had been dispatched and just before lunch time today, the order arrived. It was very well packaged and exactly what I wanted......can't wait to use it! My shopping experience with your store was both easy and worthwhile, yours faithfully, Chris - Beaumaris, Victoria

 

July 24, 2016. Hello Snowys' Management & Staff. Having just returned home from an extended caravan trip, in areas with very poor phone and internet signal, we have not been able to respond to your requests for feedback following our initial purchase with you some months ago. Our purchase of a Companion 4 Person Quick Folding Camping Table pleased us very much. Your efficient handling of our order and the subsequent delivery were quite amazing. Without doubt, this was the quickest delivery to Mildura from Adelaide in the eleven years in which we have resided in Mildura. We have, on numerous occasions, since our first order, praised your business to others. We urge you to keep up your excellent service. Well done to the management and staff at Snowys. We will be placing an internet order for another Companion 4 person folding table later this evening. Regards and best wishes Neville & Jan – Mildura, VIC

 

July 22, 2016. HELLO SEAN. THANKS FOR THE NOTE  MY BINOCULARS ARRIVED TODAY  THEY'RE A KNOCKOUT  I LIKE THE NO FIDDLING WITH FOCUS KNOBS. GREAT CONCEPTWE'RE GOING TO BRITISH COLUMBIA NEXT YEAR  THESE BINOCS ARE GOING TO COME IN VERY HANDY. THANKS AGAIN FOR THE FANTASTIC SERVICE  I''LL ALWAYS DEAL WITH SNOWYS HAVE A GREAT DAY. DAN – Laurieton, NSW

 

July 20, 2016. Hi guys! I'm stoked with the oz tent and accessories we have only set it up on the back lawn so far but we are heading up to Exmouth for a month (from Esperance) so it will get a good test shortly. Thanks heaps! Snowys is awesome :-) Regards. Damian - WA

 

July 19, 2016. Hi just a quick note to say thanks for the great service. Fast, free delivery - 3 days from placing order, incl a weekend! And, the best price I could find for the product including the "big" camping stores, and anywhere else. Will buy again thanks! James – Collaroy, NSW

 

July 17, 2016. It was a pleasure dealing with Snowys. Price very competitive. Delivery prompt. Very pleased with chair. Most importantly, "Staff & service" excellent. Thank you Snowys, Mike – Hallidays Point, NSW

 

July 16, 2016. Just a quick email to say thanks for a fuss free and money saving shopping experience. Easy to order and pay, our tent arrived within the week. Now we just need a rain free day to put it up! We would certainly recommend you to family and friends for their camping needs. Regards Kerry – Darch, WA

 

July 15, 2016. Hi Corey, the tent strap has been re-sown by a local business. They did the job at no cost. Thanks for the AAA experience: pre-purchase online information; timely responses to our questions; competitive prices; immediate shipping (got here in no time!); and after-sales service. Second to none!! Kind regards, Penelope – Tarragindi, QLD

 

July 14, 2016. Thanks Snowys, I have received my swag bag, fits my swag very well, I cannot get over how fast it arrived from SA to Qld in such a short time, great stuff, I shall shop again at your wonderful store, you have great staff, thanks to KIRSTY when I rang up about my enquiry, she really knew what I wanted. Bob – Avenell heights, QLD

 

July 14, 2016. Hey Snowys, I just wanted to thank you for the excellent service. I ordered a 65L travel pack and the price was the best by far compared to everyone else and the delivery was superfast. I would definitely recommend you to anyone I know. 
Thanks again, Claire – NSW

 

July 14, 2016. Just want to say I'm impressed by the service here. Got a call few days ago saying something was out of stock, thats kewl - things happen... Even with that, the lady that called was happy to send the rest of the order and send the last cup when stock came in - fine with me.. The order arrived last night - all well packed, and excellent service as I'm going up Mt Skene this weekend and wanted Hot Coffee!! Thanks everything Take care Bruce – Melbourne, VIC

July 13, 2016. Hi, just to let you know that the Coleman Overlander 4 tent we ordered arrived in time for us to take it to the Big Bash at Birdsville which was great as it is our favourite tent - this is our 4th Overlander 4 - I thought they were no longer available until I googled and found your site had them in stock at a good price and free freight - what a bonus thank you for the prompt service and delivery. Regards Derek – Howard Springs, NT

 

July 13, 2016. Hi Snowy Team, Just received Coleman Mudgee sleeping bag, great service helpful staff a pleasure to do business with. Thankyou all will be back.Kind Regards David – Lane Cove, NSW

 

July 13, 2016. Hi Snowys, I couldn’t believe how quickly you sent the two swags I ordered! And they are just right for my twin sons so thank you for such excellent service and wonderful products at amazing prices. With my very kindest regards. Simone - Murray Bridge, SA

 

July 13, 2016. Hello Snowys, You asked for feedback and so far I think that your service to your customer is very good, The parcel arrived on time and in apparently good condition, well packaged for travel, I have not fully opened it yet, one small problem I had was that the delivery person put the package in front of the Screen door and it was very difficult to open it, but that was not your fault, I find you a good company to do business with and will buy again from you in the future. Regards. Gary – Redbank Plains, QLD

 

July 12, 2016. Hi Snowys, Love the camp cot thanks. I am leaving on a big road trip in two days and will give it a good try out! Regards.Margaret – Balgal Beach, QLD

 

July 11, 2016. Hi everybody at Snowys, the gas ring I ordered has arrived & is in first class condition.Thanks very much & I hope to do business with you again. Very easy shopping withyou. Will tell my friends about you & your website. Bill – Donnybrook, WA

 

July 8, 2016. Just some quick feedback regarding our recent delivery - the package arrived very promptly but was left in full display from the road (our instructions were "from street view"). Luckily it was still there when we arrived - the advice received over the phone was great however and the backpack is perfect for my daughter. Just thought I'd mention it with thanks Alex – Glebe, NSW

Thanks for your feedback Alex. I’m sorry to hear that your parcel was left in view of the street, but I’m glad it was still there when you got home! We always provide the couriers with any delivery instructions we are given, and while occasionally they do make mistakes, overall we’re pretty happy with the service they provide. Thanks for letting us know, we’ll pass that on to Hunter Express. Lisa – Snowys Team

 

July 7, 2016. Hello, just wanted to thank you so much for your great customer service and delivery time which I received from your team. After purchasing a Black Wolf Turbo 300 Canvas Tent at Anaconda in Cairns I then tried to purchase the accessories, after much time online nowhere in Cairns was able to source the items I needed from 1 place and with many telling me to just buy from Ebay!! I finally found your website and decided to phone and got a lovely lady to answer all my questions regarding my purchases and delivery and was even able to take my order over the phone which I was very grateful for instead of having to hop back online as many suggested to me. I received my items within 7 days and was very happy with my purchases especially because all items came as explained and ordered, again many places up here wanted us to just purchase the Lite accessories and not the Canvas ones that we wanted. Customer service is very important to me and your team provided that so once again thank you. Kind regards, Robyn – Cairns North, QLD

 

July 7, 2016. Just ordered and Received a Sea to summit sleeping bag from you. Happy with the product, but also very happy with the excellent service and the  prompt delivery. Will certainly shop with you again. Regards Dagmar – Moorngag, VIC

 

July 7, 2016. Hi guys, just letting you know we got the tent (fast delivery, thanks!), but waiting for weather to warm up before we can try the tent for the first time with the kids. It's still in the box :-) We'll post a review around Spring, thanks for making it so easy and we're looking forward to camping with the family. Cheers, Mel and Stu – Waramanga, ACT

 

July 4, 2016. I would just like to express my thanks to you all at Snowys, the postage happened very promptly and smoothly . It was a pleasure to deal with you and I am looking forward to giving the shower tent a run , I already have the next purchase in mind. Trevor – Grenfell, NSW

 

June 29, 2016. Thanks Snowys, replacement stool arrived today. Great prompt service. We will certainly use you again for all our camping needs and wont hesitate to tell our friends and family about our experience with Snowys. Thanks again. Lynette - SA

 

June 28, 2016. I was very happy with the service. It was no problem to delay delivery until I was home. Appreciated that. The lounger is excellent. Very comfortable. Only thing I would change is the cup holder should be around the other way for ease of use. I would certainly recommend the lounger and service. Sherrin – Minyama, QLD

 

June 28, 2016. Just want to say "Thank You". My tent arrived today. Such prompt service...and I am so excited!! Susan – Kellyville, NSW

 

June 24, 2016. Package arrived safe and sound. Many thanks for prompt and respectful service. Very happy customer Cheers Gordon – Maldon, VIC

 

June 24, 2016. Good day Aaron and team, parcel turned up at about 1.30 pm today, appears to be a brilliant torch and very happy with the cost compared to all around. Certainly worthwhile, service excellent. Thanks again, Graham – West Moonah, TAS

 

June 24, 2016. Hi, thankyou for your excellent service - received items today. Sharron – Nelson Bay, NSW

 

June 23, 2016. Hi, just wanted to say how impressed I was with the ease of ordering and the prompt delivery time for my Swag Bag. Wasn’t quite sure what it was like, hence only ordered one. Was very impressed with the quality and it fits the swag perfectly, hence I have just ordered another one for my other swag. Thanks again. Tom – Manly West, QLD

 

June 23, 2016. Hi Nat, I received my enamel Camp Coffee Pot less than 48hours after I had placed the order!! I am absolutely stoked. Man, that was SUPER FAST! Thanks you! Am happy with the product, happy with the price, happy with the filling of the order…what can I say… A VERY HAPPY CAMPER!!! Thanks again, Kerry - Parkdale, VIC

 

June 21, 2016. Thank you for the superb customer service you gave whilst handling my recent order. The product is great value for money, and I was extremely impressed with the lightening speed of the free delivery also. A great experience all round. Eleanor – Cootamundra, NSW

 

June 21, 2016. Hi Snowys People, just wanted to let you know that my new washing machine arrived, which has got to be an all time record for a delivery to Perth! Well done! My husband and I are going to be travelling back East soon and I think this little gadget will come in very handy. I will definitely be shopping with Snowys again! Regards, Diana – Bayswater, WA

 

June 21, 2016. Hi Nat, thank You for Your Great Customer Service..... Tent arrived yesterday, took it into the Entry, undid the Zip, 3 seconds ready to sleep in.. Left it in the Entry, picked up My Wife and gave Her the House Keys.... She opened the door, and nearly died, as She did not know the Tent was coming..... It took Me 2 Minutes to get it back into the Bag.... – not bad for first try –. It will be to My advantage on our camping trips, as I will be asleep before the Others get Their Tents set up.... Thanking You again, have a Great Day, Berney..... Good or Bad ---------- GREAT ----------. Berney – Mundubbera, QLD

 

June 21, 2016. Hi. Great prices, great service, what more can I say. Cheers Rick – Safety Beach, NSW

 

June 21, 2016. Hi Snowy's crew!we recently purchased a substantial order of camping gear online from your store.we were very pleased with the promptness, delivery and quality of all products and their packaging.we will most certainly be shopping with you and recommending you to others in the future. Thanks, Josie and Sam – Lorne, VIC

 

June 18, 2016. Hi customer service. my experience purchasing a duffel bag was excellent. easily navigated site, good price and free postage! delivery was quick and efficient. Regards Chris – Dalkeith, WA

 

June 18, 2016. Hi Snowys, I recently became a new customer of yours when I purchased an item online this week. I would just like to say thank you for your efficient service and for keeping me updated on the status of my order along the way. The item arrived at my house in no time, so thanks. Cheers, Jess – Mitchell Park, SA

 

June 17, 2016. Hi Corey, your customer service is outstanding. Much appreciated for all your efforts. Snowys is number one in our book. Many thanks again and Bless you. Pastor Nick – Port Noarlunga South, SA

 

June 17, 2016. Hi there. Just a note to let you know we received our coleman chairs yesterday afternoon. Great product, good price, quick delivery. Excellent service all round. Thank you. Regards, Arthur – Chain Valley Bay, NSW

 

June 17, 2016. Hi Nick, I've just received my folding aluminium caravan step within a day of placing the order. Thanks for the terrific service, especially as I'm not in SA! This is my second purchase from Snowys in the past few weeks and I will certainly recommend your company to friends and family given the fast despatch and great customer service you provide. Cheers, Rhonda – Melbourne, VIC

 

June 17, 2016. Hi Sean, thank you very much for the prompt delivery of my Eagle Creek Packing Cubes. I was surprised and very happy to receive them so quickly. They are exactly what I have been looking for to use on my upcoming overseas trip. They were packed well for transit and arrived in perfect condition. It is always great to have a positive experience and I will certainly recommend your company to family and friends. Kind regards Sharon – Albury, NSW

 

June 15, 2016. Hi Corey, Thank you for your prompt reply. I'm hugely impressed by Snowy's customer service and management of faulty goods. You have exceeded my expectations! Your speedy service will enable me to have the replacement bag in time for my holiday. I have shopped with Snowy's on several occasions and will continue to do so, based on your competitive pricing and excellent service. I have highly recommended you to family and friends. Thank you again! Kind regards, Lorinda – Hillarys, WA

 

June 15, 2016. Hi, to the team at Snowys, thank you for your great service. Regards, Heather – Berrima, NSW

 

June 9, 2016. Thank you very much for your exceptional service. I much appreciate it. I will certainly return to buy again from you. Thank you again Rob – Box Hill, VIC

 

June 9, 2016. Hi I just received the parcel containing my gas heater. It is great thank you. Chris – Carramar, WA

 

June 8, 2016. Hi just a quick note to say I received the chairs I am more than happy with the quality( bought sight unseen) and price. I ordered them on Sunday they were dispatched Monday And received in Brisbane 9.30 Wednesday morning could not be happier I will be shopping with you again  Cheers Noel – Chermside West, QLD

 

June 8, 2016. Wow I ordered it on Monday and it was delivered on Tuesday! That's miraculous! Thanks so much. Very happy. Andrea – Werribee, VIC

June 7, 2016. Dear Mark, Sorry I don’t “do” Facebook or “Google” Fantastic product, service & online site! Top marks from me!! Cheers Amanda – Moggill, QLD

 

June 3, 2016. Hi Corey, Just wanted to thank you very much for the replacement tent that I received yesterday. My friends and family are looking to organise another trip camping and I have told them how good Snowys have been. I have and would recommend you to anyone I meet. Thank you for the great service and warranty replacement. Kind Regards Matthew – Bicton, WA

 

June 3, 2016. Hi, I just wanted to say thanks very much for the great price & speedy delivery for my order! Cheers, Cath – Carrum Downs, VIC

 

June 3, 2016. Thank you Nat for your help and advice. I'm very happy with my purchase and the courier who delivered my packages. Cheers, Kay – Berkeley Vale, NSW

 

June 3, 2016. My camping order goods are here already! Very very good service, thanks! Regs don – Port Macquarie, NSW

 

June 2, 2016. Thank you for your service bought companion outdoor gas heater. Very impressed with service and friendly staff spoke with by phone certainly will be using your company for further camping needs. Free postage wow! Bonus Thanks Ann – Huskisson, NSW

 

June 2, 2016. Got my order earlier than I thought I would. Love love love my new double moon chairs. It's 2 less things to carry but so light that it feels like I'm only carrying one chair! Very comfy and love the burgundy - makes me feel like a Royal! Lol. Regards Miranda – Narellan Vale, NSW

 

June 2, 2016. Dear Team, Received my torch today and I am happy with the promptness in which the item was dispatched after I was informed by a charming lady who said the item was not in stock but would be sent about two days later than promised. At my age I appreciated the call and I hope that other customers have the same response and service which I had. Ian – Piccadilly, SA

 

June 2, 2016. Hi Guys, Great product at a very competitive price....delivery super fast. ...As Arnie says-" I'll be back!!!". Ian – Ocean Grove, VIC

 

June 2, 2016. Hi there, Just wanted to tell you how pleased I am with the products and service your company has provided me - exceptional. I received the replacement black wolfe turbo 300 bag late last week, thankyou. Look forward to purchasing from you in the future! - Liane, Qld

 

June 1, 2016. Hi, this would have to be the best Company that I have purchased from, the items are exactly what is describe and shown on the web site and the delivery is first rate, unbelievably so. Kind Regards John – Strathmore Heights, VIC

 

May 31, 2016. I have never bought from you till last week. The items arrived today and very happy with my purchase. Will definitely be spreading your name to people. Thanks for the great service and also for the great price I paid on the items. Kind regards Maree – Kippa-Ring, QLD

 

May 31, 2016. Hi Nat, Just letting you know that I was very happy with my recent purchase 'Black Wolf Duffle Pak 100lt....actually I was that happy, I have just ordered another one! J Many thanks Maureen – Madora Bay, WA

 

May 31, 2016. Hi Guys, Recently ordered a 1000 lumen Colemans lamp from you guys - super fast postage and hassle free. Will definitely deal with you again. Cheers Brett – Golden Square, VIC

 

May 31, 2016. Thank you Snowys for your prompt delivery and wonderful sales people. Sorry about taking so long to reply. Will be recommending you guys. Thank you again. King regards Irene – Lavington, NSW

 

May 31, 2016. Received ensuite standard promptly and unit is good value for price , thanks. Dave – Eaton, NT

 

May 28, 2016. Hi Guys, thanks for the email. As we went away a few days after receiving the tent and only arrived home this week we have not had time to put in up. However, unpacking it before we went, we feel the tent will be great. We were also impressed with your service. You advised the tent would arrive on the Tuesday, it arrived 7.30 Tuesday morning. Hopefully we will get some fine weather in the next week so we can erect the tent, but based on the standard model we looked at before buying this one, as I said, we feel it will be great. Hope to deal with you again for a few other items we need before our next trip in October. Regards, Kevin – Invermay Park, VIC

 

May 30, 2016. Just a quick note to thank you for your great service and best prices! I have bought (for me!) several pricey items such as OztentJV, Coleman HWOD, and other stuff and the prices have been the beat and the good always delivered promptly. You're doing a great job! Rob – Nar Nar Goon North, VIC

 

May 26, 2015. Thanks Nat on the quick delivery. That is amazing. I will definitely coming back for more. Tony – Sunshine, VIC

 

May 25, 2016. Hi Guys, i pruchased a Camp Oven from you last Monday and got you to post it to my daughter in Sydney (CBD) and she just message me and advised that the parcel had been delivered. I also bought one and took it home with me to Bundaberg yesterday on the plane and haven't even opened the box yet. Well done guys, great service, I will continue to shop with you guys and am happy to recommend you others, cheers Graham – Bundaberg, QLD

 

May 24, 2016. To: The Manager/Owner. I am e-mailing to let you know I'm very impressed with your store. I found you on-line while searching for a Zempire Atom 1 person tent. I had ordered one elsewhere on-line; only to be told a few days later it was out of stock. So I rang your store and spoke with "Kirsty"; she was polite, friendly and very helpful. I placed an order and was very happy when it arrived today (5 working days). I have given you 5 stars on a Google review. Well done and keep up the great service  Regards Frank – Woodvale, WA

 

May 23, 2016. Just a quick thank you, very impressive delivery and service, we didn't expect the package to arrive next day. And the product is what we expected, good quality and we hope to get great use with awesome family 4wding time. Thanks again. The Tills – Nairne, SA

 

May 23, 2016. Received Tasco 8x21 binoculars today, Well packed and here safely. Great service and product. They are to replace my first of the same model. Great little binoculars. Thankyou Neil – Morley, WA

 

May 22, 2016. Hello, We just purchased a Coleman instant up tent from you & were very happy with the price & delivery time. I have recommended your online store to a friend who is looking at buying a tent. Regards, Deb – Beelerup, WA

 

May 22, 2016. Hi, I would like to thank your team and let you know that I am happy and satisfied with my recent shopping experience with Snowys (ref. order #55913). I bought a camp stretcher bed at a very reasonable price and was delivered on time with good communication from Snowys about the delivery process. I am looking forward to my next purchase and would would recommend others to shop with Snowys. Thanks and regards, Sib – Perth, WA

 

May 22, 2016. I found your service to customer's very good and delivery time was excellent. Regards Eddie – Brinsmead, QLD

 

May 21, 2016. Hi Susie, Just wanted to say how satisfying it was to do business with such a professional firm as Snowys. I received top service whilst placing a phone order with Neville (as an older lady, was a little unsure to order on line.)  The delivery time was a couple of days ahead of the ETA which was impressive considering the distance between Adelaide & Cairns, Nth. Qld. Will certainly recommend Snowys to family & friends.  Kind Regards Gail – Brinsmead, QLD

 

May 19, 2016. Hi Corey, The replacement mattress has arrived and I just wanted to thank you for your prompt attention and excellent customer service.  I would be happy to recommend Snowys to all my camping buddies based on this experience. Thanks again Dale – Tuross Head, NSW

 

May 19, 2016. Hi Nick, Thank you very much for your efficiency and prompt service. Received the package today. The price was a real bargain. I won't be looking elsewhere to shop next time. Will be happy to recommend your company and services to my friends in Darwin. I am another pleased customer. Kind regards, Digby – Moil, NT

 

May 18, 2016. I would like to express my thanks at the efficiency of your company. Two orders in the past few months have arrived just days after I placed the order. A wonderful service that your staff should be proud of. Regards Leigh – Richmond, VIC

 

May 18, 2016. Received my new swag, alls good, thank you very much Will – Bellingen, NSW

 

May 18, 2016. Hi to all the people at Snowy’s. We recently bought a pop-up shower tent. I would like to say that on-line ordering and delivery was straightforward and easy to use. A great system. regards, Nick – Somers, VIC

 

May 17, 2016. Received my order today. What prompt service and friendly helpful assistance when I rang re a specific item. Many thanks. Robyn – Fairview Park, SA

 

May 13, 2016. Just wanted to say thanks for the delivery of our pole bags, they arrived yesterday, Thursday, which is sensational. Our Oztrail cabin tent poles are now split into the two bags making them much more manageable. Thanks again Kind regards Steve – California Gully, VIC

 

May 14, 2016. Hello there - and a quick thank you to Snowys for a most impressive service. Whew - my delivery was here even faster than I could have bought it locally in Sydney.  Our traffic is killing us - but good for online business. And very efficient for the online shopper, like me. A very positive experience. Thanks again, very happy with my purchase, Marion – West Pymble, NSW

 

May 15, 2016. We ordered two Coleman Instant Up 4 Person tents, which arrived within days, no hassles at all.  We set them up on the weekend in the back garden to make sure we could do it.  We got one back into the bag without too much drama, but for the other one we followed the directions from the manufacturer that recommends leaving the fly on the tent floor just before collapsing it all down, and rolling the whole thing up to fit back into the back.  Nothing doing, it won't fit that way.   Best way we found was to collapse the tent, distribute the fabric as evenly as you can, roll as tightly as you can, and squeeze it into the bag.  Then squeeze everything else into the bag after that and you can (just) get the zip back up.  Still, it's the first tent I've ever owned that I could actually get back into the bag at all!  So we are very happy campers.  The tent is sturdy, too, so we are confident it will hold up under all the weather conditions we plan on being out in (not gales, hail, or snow ... we will stay home for them LOL). Thanks Snowy's!  we will be back. Karen – Bundaberg North, QLD

 

May 16, 2016. G’day, Recently I purchased a piece of travel luggage from you, a Black Wolf Bladerunner bag. Service – fantastic! I placed the order around midnight one night and it was delivered by 8:30 AM a day & a bit later. Very quick, excellent service (Apologies for sounding like an E**y comment, but that’s what happened!) And it was significantly cheaper than the leading outdoors retailer here in Melbourne. Thank you very much for your assistance Regards Andrew – Vermont, VIC

 

May 16, 2016. Hi Corey. Many thanks for your excellent follow up of my complaint regarding the ripped sleeping bag lining. I received the replacement sleeping bag early this week & it was greatly appreciated. Thank you. I will stitch together the ripped lining of the sleeping bag and donate it to charity, what a wonderful idea. I will happily do business with Snowys again due to your excellent customer service & products. Best wishes Julie

 

May 12, 2016. Hi there, I just wanted to say how easy it was ordering online with Snowys, my order was dispatched very quickly and arrived without issue. Thank you. Courtenay – Leichhardt, NSW

 

May 11, 2016. Hi Snowys, I received my Black Wolf Bladerunner 60 + 20 Wheeled Duffle Bag this week, and once again you have impressed me with your easy to navigate web-store, excellent communication, and prompt and reliable delivery.  For these reasons, as well as very competitive pricing, I will continue to shop at Snowys and have recommended you to numerous friends.  Thank you! Kind regards, Lorinda - Hillarys, WA

 

May 10, 2016. Hi Thanks for excellent customer service and prompt delivery of both my orders. Warm regards, Jan – Upwey, VIC

 

 

May 10, 2016. I recently bought a Black Diamond 200 lumen spot head lamp from you by mail order. Web site was good to navigate. The price was very competitive. The mail out and packaging was quick and efficient. Exactly what I want from an online store. Thanks John – Waramanga, ACT

 

May 9, 2016. Hi Corey, thanks very much for arranging the replacement fly too, we really appreciate it. You guys are a fantastic company to deal with and those are increasingly hard to find these days. We'll definitely be buying any future camping gear from you guys. Thank you, regards. Jeremy – Carrum Downs, VIC

 

May 7, 2016. Thank you for your wonderful excellent and fast service and prices. Ordered and in 2 days have my items. Will be buying from you again. Thanks again Jacqueline – Frankston North, VIC

 

May 6, 2016. I placed an order early afternoon on 3rd May. You advised that afternoon goods had been sent through Hunters Transport. Goods were delivered just prior to mid-day on 5th May to me in Swan Hill, Vic. WONDERFUL service by you & Hunters. THANK YOU. Graham – Swan Hill, VIC

 

May 4, 2016. Hi there, I ordered a chair online order number 55531, I just wanted to say thankyou for the speedy delivery and I have had a smooth purchase with no problems. Kelly – Glenorchy, TAS

 

May 3, 2016. Just a big thank you to the Snowys Customer Service Team for the fast processing and dispatching of my Oztent Malamoo X-TRA 3P Pop Up Tent a great product for my application, the order was placed on 27 April and arrived WOOLOOWIN Qld 3.00pm on 29 April, once again a big thank you to Snowys Outdoors and Toll/Ipec for the fast customer service and speedie delivery of my order. Snowys Outdoors and Toll/Ipec certainly know the true meaning of customer service, I would have no hesitation in placing more orders with Snowys with similar delivery in the future, your service was truly appreciated. Kind regards, CLARKE - Wooloowin, QLD

 

May 2, 2016. Hi Team, We have just received our fantastic ahnu sandals and wanted to say thank you for your friendly and prompt service.  The lady who took my order was very helpful and a pleasure to deal with. Now we are ready for our Kimberley adventure! Thanks again, Yvonne - Fadden, ACT

 

April 29, 2016. Hi Sam, I received my Coleman sleeping bag today. i am really really pleased with it and the courier service was fantastic , Thanks for the speed in which you processed my purchase and had it delivered , 10 out of 10 for your efforts , I am sure i will be buying from you guys in the very near future and also i will be passing the good word on to other friends about your store , Thanks again , David – Highton, VIC

 

April 29, 2016. Hi Nick. Received our Exped Megamat from you guys. Thank you. Looks great and will know more when we get out camping in a couple of weeks. Just to give you some feedback. Product was exactly as expected. Your website was easy to negotiate and ordering was very simple. THE DELIVERY TIME WAS EXCEPTIONAL especially as we are in Tasmania. Would certainly use your shop again if we are requiring anything in the future. Thank you again, Sue – Sloping Main, TAS

 

April 23, 2016. Great product, good service, good price and fast delivery, what more would you want? Peter – North Richmond, NSW

 

April 23, 2016. Great service, happy with the product and prompt delivery. Thank you! Lorraine – Yarra Glen, VIC

 

April 22, 2016. Just received the Oztrail touring tent I ordered less than 2 days ago. Fantastic service. Thank You! Regards Kirsten - Wantirna South, VIC

 

April 22, 2016. What wonderful service not only was my purchase much cheaper than anyone else it arrived freight free in 3 days, was very securely packaged and included a hand written thank you note. Snowy;s you have my custom and I will tell all my friends to look at your site before they buy elsewhere. Alan - Box Hill South, VIC

 

April 21, 2016. Hello again Snowys team. Just wanted to say a HUGE THANKYOU to you guys again, Nat has just phoned with exceptional news, she has found my RV4 at Nowra. Outstanding. Thanks so much again for everything, as always. Kindest regards, Max - Kiama, NSW

 

April 18, 2016. Dear service team Just a word of thanks for truly excellent service! Best regards, Philip - Beecroft, NSW

 

April 15, 2016. Hi Callum, I just wanted wanted to say a big thanks to the people at Snowy's. We ordered two moon chairs this week. I called from Melbourne to check how long it would take (as we're leaving early next week on a trip) and everyone was so helpful. I ordered Tuesday at around 5 and received the order delivered to our house before lunch in Thursday! We were so impressed with the service, speed and the quality of the products. We've been spreading the word about how good you are. Thanks again and all the best with your business. Maree - Melbourne, VIC

 

April 15, 2016​​​​​​​​Just a short note to thank you for the prompt delivery of my Darche swag this week, your prompt attention to detail has ensued i will be a continued customer, once again, thanks.Tim - Acacia Gardens, NSW

 

April 13, 2016​​​​Dear Anya, Just a note to thank Snowys for prompt delivery of my order (small camp oven) I arrived home from work this afternoon and my wife said it was delivered and I was like a big kid and opened it up straight away!. I have 3 sizes of cast iron ovens and cook on a regular basis I cannot wait to use my new one, now I now your online shop I will probably ordering more camping gear and will notify my friends about you, so thanks again looking foreword to dealing with you again. Regards, Richard - Medowie, NSW

 

April 13, 2016. Many thanks Sean, This is the second time that I have purchased from Snowy’s and both times have had prompted delivery. Second time ordered Monday morning and arrived Wednesday morning 11.15am Mornington Peninsula Vic. Great service. Regards David - Mornington Peninsula, VIC 

 

April 12, 2016. Just received my order a self inflating pillow, I have needed something like this for so long as lumber support in my lounge chair. I broke my spine years ago and it is so good to just sit back and deflate until it feels good with great support , and the check list hand written name is a great touch excellent customer service thank you Regards Tony ps soon as I can find it I will review it online. Tony - Barraga Bay, NSW

 

April 12, 2016. Thanks to Erin and team for the great price & fast delivery of my Coleman big game C – 6 Sleeping bag. Regards. Steve - St Helena, VIC

 

​​April 9, 2016. Appreciated the service, reliability and ease of ordering. Look forward to shopping with you again, Cheers Garry - Sorrento, VIC

 

April 9, 2016. Dear Erin many thanks for the prompt delivery of my order it is exactly what I expected just perfect I have to say you are a really professional business to deal with was so impress with every thing correspondents , information , delivery and general interaction is in my books just the best All in all it really was a pleasure dealing with you 10/10 and I happily will remember and recommend you in the future With Kind Regards Urs - Spring Hill, QLD

 

April 8, 2016. The right product at the best price and good service. I could not ask for more than that. Thanks Grahame - Kedron, QLD

 

April 7, 2016. Received our chairs today - Awesome service and thank you for the phone call re the colour choice. Very happy with the product and the packaging was very robust - no chance of damage.  Thanks again. Happy Customer. Kevin - Point Cook, VIC P.S Anaconda said they were deleting Cascade chairs from their range and there's none in the country! ,Why when they were the most comfortable chair they had on show (the display model) and still a reasonable price $104 !! Cheers to you Snowy's. 

 

April 7, 2016. Hi, THANKS so much. I thought I had ordered my tent way too late (I leave for Uluru on Friday)....my tent is here already...only three days after I ordered it. Great service, even when I rang worried it would arrive ontime, I was happily offered a full refund if need be. Thanks heaps, I will be back to order online. Have a great day Andrew - Hazelbrook, NSW

 

April 7, 2016. Thank you very much for your excellent service and prompt delivery, very impressed.  This is the first time I have bought from your company and I will be happy to recommend you to friends. The Oztrail Compactlite traveler chair was just what I was looking for. Beryl - Cabbage Tree Creek, VIC. I forgot to mention the colour I wanted, and I received the dark pink one which was a present for my husband, but he did not seem to mind the colour , thank goodness ☺

 

April 6, 2016. Hi, Thanks for my last order delivered. All fine, great service fantastic prices, keep up the good job Rob - Carole Park, QLD

 

April 6, 2016. Hi Susie, I am pleased to advise that I received my Black Wolf GoGo day pack yesterday (Tuesday, 5th April. Thank you very much for your very prompt service and delivery. I am very impressed. Thank you again, Jim - Seabrook, VIC

 

April 6, 2016. Hi ….just a quick note to say thankyou ….great to deal with Snowys…cheers Pieter - Marion, SA

 

April 6, 2016. Hello Susie ! I have received my Sea-to-Summit sleeping mat (order 52311) in a very timely and efficient manner , thank you. This is my third seperate order in the past 6 weeks , and it's been good service all round .   AND I've enjoyed your cheaper prices. Neil​ - Cairns, QLD

 

April 6, 2016. Good morning Erin, Thank you very much for sending my fan so promptly. I was very impressed with how well it was wrapped. Kind regards Wendy - Harristown, QLD

 

April 6, 2016. received order today, only ordered on Monday. Excellent service ( becoming rare these days) most user friendly web site ordering program I have ever used. Well done! Geoff - Traralgon, VIC​

 

April 6, 2016. Hi Snowys' just a quick note to say thank you so much for the Coleman tent. I ordered it and it was delivered the next day!!! Great prompt service. Cheers, Kym - Melbourne, VIC

 

 

April 5, 2016. Thanks so much for the speedy delivery of my goods. Ordered them Sunday night and received them today. I will certainly buy online again from you when I need hiking/camping gear. Regards Becky - Moana, SA

 

April 5, 2016. I ordered a camp table and chair set and received it in 2 days! Just wanted to say thank you for being so efficient. The table and chairs are great. Very light weight and easy to assemble and dissemble. Love it and will definitely be recommending you guys to others. Look forward to shopping with you again! Cathy - Coffs Harbour, NSW

 

April 5, 2016. Just made a purchase from Snowys, unbelievably fast delivery, great service and the product is all and more than you said it would be. Wish I knew how to tell it on Facebook From John - Berri, SA

 

April 4, 2016. I received my order today. Many thanks for your quick turn around time. Impressed with price and speed of delivery. Kind regards Jan - Macclesfield, SA

 

April 4, 2016. Thank you for very fast delivery and good product. I will shop at Snowys again. Regards, Ian - Maldon, VIC

 

April 4, 2016. Thank you for your extraordinarily efficient service. I shall be happy to recommend you. Regards, Judith - Kensington Gardens, SA

 

April 2, 2016. Dear Sir/Madam, I purchased the above article and it is brilliant for my car boot and going away camping. Thanks for the prompt service 10 out of 10 Sharon - Sorrento, WA

 

April 2, 2016. Just purchased a Coleman Event14 Delux from you guys. So impressed with the website and delivery and service overall. You guys rock! The product is great too! Many thanks, Nathan - Jindalee QLD

 

April 2, 2016. Hi many thanks for the fast service and we are very pleased with the product, it was delivered friday3rd April. Thanks again Norma - Moruya, NSW

 

March 31, 2016. Hi Rob, My gear arrived today, just two days after I ordered it - impressive!  I’ve tested the BW Mega Deluxe matt and its works fine.  Other items (tarp and tent pegs) arrived as well and everything in good order.  Nice job! I’ll certainly be passing on your website to anyone who is interested in camping gear, etc and in doing business with a group that ‘knows its stuff’ and provides excellent service.  Many thanks, Jack - Hughes, ACT

 

March 31, 2016. Once again I have received exceptional service from Snowys. I ordered on Easter Sunday knowing my order wouldn't be processed until the Tuesday. My order arrived at my gate in outer suburb of Sydney on Thursday afternoon. Amazing! Fantastic prices, plus free delivery! Thanks again, Narelle - Glossodia, NSW

 

March 29, 2016. Dear Snowys, I wish to express my gratefulness to your team for assisting me with a drama I had with an item I purchased from you. The item in question was a Black Wolf Stealth Mesh Tent. The tent I originally received had several imperfections. I photographed the flaws, contacted Snowys & sent the pictures with a detailed description of the issues I'd encountered. Snowys immediately rectified the problem by resending a new tent to me free of charge. Thank you Snowys for your first rate customer service & the professional way in which you solved my problem. Your assistance was greatly appreciated & I will have absolutely no problem recommending you to other customers in the future. Keep up the great work! A very satisfied customer. Dave - Panania, NSW

 

​March 29, 2016. hi guys just letting you no that my camp oven arrived today I only placed the order on Thursday morning and as it was easter didn't expect it until tomorrow or the next day. thank you all for the prompt friendly service and like arnie ill be back lol will also letting my friends no about you thank you and next time I am in town will be sure to call in cheers johnaton - Kimba, SA

 

March 27, 2016. Hi Anya, I just wanted to say thanks for a very easy, fast and reliable service. I think your customer service is excellent and appreciate it a lot. Sabine - Redlynch, QLD

 

March 25, 2016. THANKS eRIN VERY PROMPT SERVICE THANK YOU

 

March 25, 2016. Hi Snowys, happy for you to use this wherever you like: "Product arrived incredibly quickly in perfect condition!" thanks, Nat - Ivanhoe, VIC

 

March 24, 2016. Hi Rob and Anya, I received my speedy tent and EPE F60 bed with camping chair tonight. I couldn't be more impressed with the products and speedy delivery, your comments on your website were spot on about the great service from snowys. My sister was over with my niece and nephew tonight and my 2 year old nephew loves the tent. My sister didn't think camping could be so simply and will be one of your happy customers soon. She was very impressed with the EPE camping chair and will getting a few for toddler rugby. Also she liked the inflating bed idea of joining a few together for her and her husband. Thanks I don't send emails like this very often it's was great to see my family excited. I look forward to getting out in my new tent Thanks again Dave - Corinda, QLD

 

March 24, 2016. Hi Nick, Just received my delivery (sleeping bag) 2 days after the order was placed, it doesn't get better than that. I had a small technical issue with Paypal when placing my order but that was quickly resolved when I called your store the next morning. Order confirmed and payment made I also received a call from another one of your staff who kindly pointed out that Paypal had not gone through as I suspected. Great price, great service and might I say fierce competition for the Melbourne based retailers who don’t even come within a cooee of the experience. I’ve spent hours going from store to store checking out hiking gear but nothing compares in price and the range you have available. I’ll be placing another order once I’ve compiled my shopping list. Cheers from Rocco in Melbourne, VIC

 

March 21, 2016. Thanks Mark S for the quick service. Bought a couple of camp stools. The price and service was great and they arrived very quickly. I would certainly shop here again without hesitation. Jeremy - Northgate, QLD

 

March 21, 2016. Hi there Callum - the cast iron flat frypan arrived here around lunchtime today.  I am so thrilled with my purchase and have seasoned it already so I can use it for dinner tonight. I would like to thank all at Snowys for the great service and super products - it has been a sincere pleasure dealing with you and hope to again in the future. Kindest regards to you all from Val - Aldinga Beach, SA

 

March 21, 2016. HI ANYA ALWAYS A PLEASURE DEALING WITH SNOWYS. STAFF AND SERVICE ALWAYS TOP NOTCH THANKS AND HAVE A GREAT DAY DT - Laurieton, NSW

 

March 21, 2016. Hi, Item 37032 Black Wolf Bladerunner 80-20 Cactus 2014  has arrived. Thank you and we are very happy. Johannes - Kingston, TAS

 

March 21, 2016. Thankyou so much for the quick service that you provided in getting our package to us so quickly. It only took just over a day after i ordered it arrive on our door step. Awsome work. Cheers Tiffany - Arthurton, SA

 

March 20, 2016. Thank you so much did not expect such a quick delivery. Regards Marilyn - Oxenford, QLD

 

March 18, 2016. Hi there, I'm just writing to say how impressed I am with the service from Snowys. Not only did they have the best price for the product I was after but their delivery service was fantastic. I'll definitely check out their website before going elsewhere for anything else I might need. Thanks heaps Leah

 

March 15, 2016. Hi Folks, Just arrived all OK. Appreciate the fast reliable service. Cheers Jim​​ - Gosnells, WA

 

March 14, 2016. Hi, My experience with Snowys has been a very positive one. I would not hesitate to go think of you first when I am looking for camping stuff in the future. Terrific. Thank you. Jenny - Anna Bay, NSW

 

March 14, 2016. Just had my Ezywash delivered and my wife is delighted with the product. It will be an ideal extra for our caravan trips. Thanks for the prompt service and excellent price. To Rob from David - Albany, WA

 

March 13, 2016. Hi, I received my order of two Oztrail event chairs last week, just in time for an outdoor concert.  They were well packed and arrived intact and in a timely manner.  The chairs are great - very, very comfortable and ideal for our Perth summer and all of our outdoor events. Pricing was great as well - thank you - i wouldn’t hesitate to recommend or use Snowy’s in the future. Cheers Shelly - West Perth, WA

 

March 11, 2016. I would like to thank you so much for your fast delivery, I can't believe how quick my stuff got here!! This is my second transaction with Snowy's and I will be looking here first for anything to do with camping etc.from now on. Great prices, excellent customer service. Jo - Bodalla, NSW

 

March 11, 2016. thank you for the prompt delivery of the above item. the tent performed well in both rain and strong winds. again  thank you for the prompt service  and good service Philip - Kingston, TAS

 

March 10, 2016. Just letting you know about the service I recently recieved when I ordered a couple of oz trail camp stools online. I was recommended to your company by a friend so I diligently ordered my stools.Within 2 days I had recieved them all intact! Very impressed by your prompt service and would not hesitate to buy from your store again. Thank you,Ros - Echunga, SA

 

March 10, 2016. Hi there, I had real trouble tracking down a particular tent and called pretty much every chain in Sydney I could think of, I was really surprised how rude and unhelpful they were considering I was about to handover a good deal of cash for a tent. Anyway I looked online and found Snowys stocked the tent I was after, they had a great video online showing all the tent features which was really helpful and when I rang up to ask about it the person was not only really friendly and helpful but also took the time to chat and advise me on the purchase. I ended up ordering from them and on the day they said it would arrive, it did! Cheers guys. Ryan - Sydney NSW

 

March 8, 2016. Good afternoon, Just wanted to tell you how happy I was with your service. Got the item quicker than expected and really appreciated the 'camping list' enclosed! Thanks again, Anne - Eltham, VIC

 

March 8, 2016. Good Afternoon. Just wanted to say a "great big giant thank you" for the prompt, efficient and amazing service I received. I ordered my chairs and next minute they were dispatched and arrived safely in Melbourne yesterday. I was able to track their journey via the Toll website and was able to advise our security desk (where they were being delivered) to keep an eye out for them. The packaging was fantastic as they arrived individually bubble wrapped and then placed inside another box). I have been telling everyone about your website and have advertised it on our own Facebook Page. Will be ordering again from Snowys. Terri. (And a special thanks to Natalie for her friendly manner on the telephone). Terri - Melbourne, VIC

 

March 4, 2016. ......speedy delivery & great price - I am very happy with my order - thank you! Karen - Picnic Point, NSW

 

March 3, 2016. Hi Team, Well, what an experience to shop with a company that is so professional in every way. I am 73 years young and in that time I have never experienced a company that gives service as magnificently as Snowys. I had reason to ring the Snowys on three different occasions and each time I was greeted with a team member who was friendly, courteous and very knowledgeable. I ordered a Coleman Gazebo late on a Friday afternoon and it was dispatched on Monday morning, arriving at my home in Coffs Harbour, early on Wednesday morning. Thanks to the team at Snowys. You are absolutely amazing. Keep up the good work. Jim - Coffs Harbour, NSW

 

March 3, 2016. Hi Mr Snowy, Goods arrived safe and sound, thanks for the good, prompt service. Regards, Geoff - Mildura, VIC

 

March 3, 2016. Hi Rob, Order received in good condition, great service, thanks. Regards Doug - Herberton, QLD

 

March 2, 2016. Thanks Callum, Tiny order but couldn't have been easier or quicker. Regards Jeff - Heidelberg Heights, Vic β€‹

 

March 2, 2016. Thankyou very much for the very fast arrival of the 2 Coleman Stadium Chairs.  they arrived today and are fabulous. Pls also thank Hunter Express for the very prompt delivery. Kind regards, Sue - North Epping, NSW

 

February 26, 2016. Thanks Corey. Have to say that dealing with Snowy's has been such a satisfying experience.  You guys have been great.  As for the clip.  When we pulled the tent down the broken clip,  which was broken at the point of attachment, was under the floor.  When I received the delivery I was concerned with the packaging so I took photos. They are attached.  Obviously the manufacturers and Snowy's have no control once it has left the depot but your customer service is to be congratulated.  Apologies for not getting back earlier and hope that I haven't caused some poor QC guy to go on a mission on trouble shooting. Happy to complete our camping purchases with Snowy's. Cheers Bill 

 

February 26, 2016. Thank you very much Corey   it is very easy doing business with Snowys.  Your service is excellent. Kind regards Sonya 

 

February 26, 2016. Hi Corey (and Matt), I just wanted to pass on my feedback to you and the team at Snowys regarding the service I received during and after my recent purchase.....I decided to buy my tent (Black Wolf 450 Turbo Lite) from Snowys for three reasons: 1.Price was as good as others 2.Delivery was included (so easy to know final cost without having to go through whole transaction) 3.Website is clear and easy to navigate. I purchased the tent from your online store at 11pm on the Sun night – by 10:30am on Tue morning it had arrived at my work in Melbourne – tick. As you know I had an issue with the tent when setting up the following weekend (clip not attached to hub).  I rang your store on the Sun and explained what had happened.  I was expecting some usual resistance, however, your staff were friendly, listened to me (a sales guy in the store also had the same tent and had experience the same problem) then promptly asked me to send an explanation (with photos) of the fault to your warranties section and would receive a reply on Mon. On Mon morning I got a call not only acknowledging that you’d received my email but that you had already organised a replacement tent to be sent to me and that I would get this in the next couple of days in time for our first camping trip with the kids that weekend  – big tick. You also made it easy by allowing me to pack up the faulty tent after I returned from my trip and that a courier would collect this from my work - big big tick. I apologise for the long winded email but I was so impressed with your service from start to finish, especially your after sales service, that I felt it had to be acknowledged in writing.  All I have done as a result is sing you and your company’s praises to others – which hopefully sends more sales your way. So – thank you for making it all so easy and helping me and my young family enjoy their first camping trip without any hiccups – it was much appreciated. I look forward to purchasing more items from your store in the future and highly recommending you to others. Kind Regards, Andrew - Kielor Park, VIC

 

February 26, 2016. Parcel arrived today. Thank you for reliable service & quick posting. I was also impressed by the careful protective packaging. All perfect, Lynne - Corinda, QLD

 

February 26, 2016. Hey thanks for your email. At the start of this month I headed up to Bathurst for four days camping and the gear I purchased from you guys was spot on! Everything worked a treat and was exactly what I wanted and needed! Great work and exceptional customer service! I'll be letting other people know about you and how speedy the delivery was. Thanks again. Regards Jason

 

February 25, 2016. Thank you so very much, my order has arrived.  I'm thrilled! Warmly Anna - Burradoo, NSW

 

February 25, 2016. Thank you for the fantastic service.  I ordered my goods on line in the evening of 22 February and received them on the 24th!  Exactly what I ordered and incredibly quick. xx Suzanna - O'Connor, ACT

 

February 25, 2016. Hello Chris. I received my order for the kookaburra bush toilet today. I am very pleased with the product & the speedy delivery. Many thanks. Kind Regards Michael - Emu Plains, NSW

 

February 25, 2016. Hi Rob, Thank you for the gazebo that you couriered to us in Karratha. It arrived this morning. Haven't pitched it yet, but will do that this weekend. Very impressed with the service from Snowys mate. We will support you again when we need something. Thanks again and stay well. Cheers Leon and Petro

 

February 25, 2016. Thanks that exceptional service! Less expensive than Anaconda and you actually stock it unlike Anaconda who lists it in their website under the Gosford store but when I checked the store in Gosford I was met with looks like I was from another planet, Anaconda FAIL! All the best, Garth - Kariong, NSW

 

February 24, 2016. Again, another package arrives in only 2 days (less than half of the expected delivery time of 5 days - A credit to your quick packing and Toll's quick transport) I will continue to be a return customer. Thank You - Nicole - Albury/Wodonga, NSW.

 

February 24, 2016. Hi Josh, re: Order Number 47307 (transaction no 328372) Many thanks for your great service and great product. I received the Oztrail swag in Melbourne the first business day after ordering it online. The service was perfect, and the swag is great. Keep up the great work. Cheers, Pasquale - Melbourne, VIC

 

February 23, 2016. Hi to the friendly staff at Snowys, Thanks for the terrific job of completion and delivery of our order, excellence in all fields including telephone response to our enquiry, delivery prompt and without incident, package arrived complete and undamaged. What more is there to say, thanks guys. Kevin and Jill - Maryland, NSW

 

February 22, 2016. Congratulations on your very speedy shipping of the two Coleman 350 torches to Nunawading, Vic.  Ordered 19 February 2016, delivered am Monday 22 February 2016.  Pretty good. Your prices are also the best I could find, so you will be my first choice for camping gear in the future. Many thanks. John - Nunawading, VIC

 

February 19, 2016. Thank you Snowys! My order was delivered at 9 a.m. this morning. I am so impressed with the service that you have provided. Can hardly wait to use my new washing machine. Thank you again. Marilyn - Ballan, VIC

 

February 18, 2016. Hi Anya, Just wanted to check in and give you some feed back from my first, but definitely not the last order from Snowys online. I was very surprise when the knock on the door came only seven days after I placed my order! It was well protected in the cardboard, but I didn't waist anytime ripping that off. All is there and looking great. I will be using it on my next trip up North this coming weekend! Thanks team! Regards Kyle - East Rockingham, WA

 

February 18, 2016. Hi Rob, I recently ordered the Coleman Stadium Seat Order No.47600.  I was really pleased with the service I got from Snowys.  The chair is great and the price was very good.  I needed it in a hurry and even though the freight cost through a carrier was more than the purchase price of the chair I was prepared to pay it to receive it quickly, which I did.  Very happy and will definitely purchase from you again. Regards Ann - Turner, ACT

 

February 17, 2016. Thankyou I received the parcel (box) Monday morning. Am extremely pleased with the prompt and free delivery. I will let the market organizers know about you so that they can pass it to marketeers that require a marque at a good price. Thankyou. ..... Barbara - Ecounter Bay, SA

 

February 17, 2016. Attention David L. Dear David, Reference above, turned up yesterday. As usual, top service and lowest price. Thanks again Kind Regards, Mike - West Busselton, WA

 

February 17, 2016. Hi, Received here today, 17 Feb, 2016, well done. Very good customer service, packaged carefully, with really prompt dispatch and delivery. Thanks, Brian - Point Clare, NSW

 

February 17, 2016. Directors chairs are great. Many thanks for the way you looked after us, my wife and I were  very happy with the product and delivery. Regards John

 

February 16, 2016. Thanks Snowys. That is good service Ordered Thu Received in Tewantin Qld on Tue morning THanks NOel - Tewantin, QLD

 

February 15, 2016. Dear Team, Received my order earlier than expected.  Excellent service, thankyou. I will definitely be back. Regards, Richard - Margate, TAS

 

February 12, 2016. Brilliant packing job all arrived pretty quickly - everything as described. Great service, I will definitely be back again. Thanks, Andy - Waurn Ponds, VIC

 

February 12, 2016. To  Snowys Customer Service Team. In one word - Fantastic. I am amazed at how quickly my order was dispatched and waiting for me to collect at my local post office - less than a week. Without doubt Snowys has to be the fastest internet store in Australia. No only fast service but information on who to contact if I had a query - so reassuring that my patronage was appreciated and valued.  Five out of five stars. Unreservedly highly recommended. Rick - TAS

 

February 11, 2016. Hi Thanks. Everything arrive Great delivery time. Rob - Rivett, ACT

 

February 11, 2016. Thanks for the great service, purchased a dome screen tent from you on the 8th Feb, it arrived today 11th Feb, very pleased would shop with you again and highly recommend you to anyone wanting good service and great products, thanks guys:). Marion - Churchill, VIC

 

February 10, 2016. Hello Josh. I will spread the word in WA. Excellent service & prompt delivery. You should establish a store here in Perth. There is poor service here. Regards, Mick - WA

 

February 10, 2016. Great service. Order delivered to rural Vic within 48 hours. I will be back. Shane - Warnambool, VIC

 

February 8, 2016. Dear Chris, I am responding to your request to review my shopping experience. I received my Oztrail chair this afternoon and I am delighted with the experience of shopping online with Snowys. When I placed my order, I requested a blue chair and I received an email confirmation for which I was grateful. Today, the parcel arrived suitably secured and was delivered in a few days from when I placed my order. 5 Stars and many thanks, Anonymous - Kirrawee, NSW

 

February 6, 2016. Dear Sir,I wish to say what a positive experience it was dealing with your company recently on line and via phone. The staff (Natalie) could not be more helpful. We received our order earlier than expected and the pricing was excellent. Thank you, Catharine - Warabrook, NSW

 

February 6, 2016. Hi, I just wanted to let you know that I am most impressed with your customer service. The prompt communications, delivery etc. were outstanding………….to order one afternoon and to have it delivered the very next day is unbelievable in this day and age……………WELL DONE! to all the staff involved. Thank you and regards, Phil - Morphett Vale, SA

 

February 5, 2016. Hi, Just wanted to say thank you for getting my items to me in about 24 hours. Amazing service :) Will definitely be ordering again. Rimas - VIC

 

February 4, 2016. Just thought I’d send you a note to thank you for the excellent service you recently provided. I am always wary of first time shopping at a web store I haven’t used before. But I must say I was very happy with your website, and the great contact information as the order proceeded. I ordered on the Monday night, I was notified the product (Exped Mats) were shipped on the Tuesday and Aus Post notified me it would arrive on Thursday – and they arrived on Thursday morning. Pretty good from Adelaide to Melbourne. Product was well packed, with a timely warning not to use a knife to open the box due to this risk of cutting the mats (thank you Callum). And a note showing a checklist of what to pack for camping – nice touch. Pricing was also competitive which is always useful. Thank you team at Snowy’s. I will be looking at more gear and I am more than happy to purchase again from you. Peter – Sunbury, VIC

 

February 4, 2016. I received my shower tent today, put it up and......LOVE it.  Fast delivery, great service.  I will send you a photo of the shower tent being used next week LOL. Regards Dave – Bairnsdale, VIC

 

February 3, 2016. Hi, My Order Arrived all Ok, Very fast delivery, Thanks For your good Service. Cheers, David – Clifton Springs, VIC

 

February 3, 2016. I was very impressed with snowys from start to finish. The web-site was easy to follow and I was happy you could pay with paypal. I ordered the bells beach shelter one morning and received it at my door the next morning- impressive fast delivery and I didn’t need to pay for the postage. I haven’t bought one of these shelters for many years but was delighted to find many improvements from the old original. The Sunny Jim shelter was worth the extra money. 1) extra large quality plastic lined bag- no more difficult stuffing into a small bag. It has quality gold zips and its trendy. 2) The light weight poles had a metal chain at the point where you bend to pack up so will not break like elastic did. 3) I love having a plastic mallet to bang the pegs in, they are extra strong pegs. 4) The zip pocket inside was not just for your keys- it goes from one side to the other and about 60cm deep, wow impressive! I can now zip up everything, hats, sun block whatever you like and it won’t blow away. It is made of mesh so you can see the contents. To top it all off I can buy many accessories to match and have already purchased the large throw towel. Snowys didn’t stock the accessories so I needed to order it direct from Sunny Jim. The Sunny Jim Bells beach shelter will give us many years of shade and enjoyment at the beach. I liked it so much that I think I will encourage my 6 grown children to buy one also.’ 7 Sunny Jim Shelters in a row at the beach’ with many grandchildren I can picture it now. Linda – Heathfield, SA

 

February 3, 2016. Never used your service before, but this week I ordered on Mon, was sent Tue, and arr Wed (interstate). I’ve just put your website in my favourites. Tks J Michael – Scoresby, VIC

 

February 3, 2016. Hi Snowys Team, Just a quick email to say fabulous service fast delivery! couldn't be happier. I have purchased a few things from Snowys now, it's always my first place to visit when in need of new camping equipment. Brilliant guys and girls keep up the great work. Stace – West Melbourne, VIC

 

February 2, 2016. We have just received our Oztrail Compactlite Voyager chairs today.  It only took 4 business days to get to Alice Springs.  Very happy with my product, it’s in good working order and not damaged and does exactly what I was wanting it to do. This product had noted that if you wanted specific colours then to contact Snowys, so I did and we received exactly what we asked for.  Very efficient service by your staff all round. Thanks Snowys, we will continue to buy from you. Regards, Gillian – Alice Springs, NT

 

February 1, 2016. Many thanks for the prompt attention to our order of the above.  Very happy with your service.  Thanks. Mandie – Kellyville, NSW

 

February 1, 2016. Thanks Rob. I just received my Oztrail Swag today. Excellent product, excellent service, excellent price, fast delivery. 10/10. I will definitely be recommending you to others and returning myself for future camping gear. Regards, Andrew – Mandurah, WA

 

January 29, 2016. Thankyou so much for my swag. Ordered on 27/1 and delivered on 29/1 to Victoria . Excellent service all round. Sandra – Benalla, VIC

 

January 28, 2016. Thank you for your prompt delivery and service. A very happy customer and a happier camper now that I will be cool. Judy – Sandy Point, VIC

 

January 28, 2016. Hi Snowys, I received my order today, a little quicker than expected. Thank you. It was nice to have Rob's personalised Thank You note. I have seldom experienced this before with online shopping. The packaging was perfect. It was well padded and thoughtfully annotated with "don't open with craft knife". Hunter Express seemed to provide a good service. I haven't had a delivery using them before - mostly my items come by Australia Post or Fastway. I appreciated the ability to add instructions to leave the item in case I wasn't home. And the price was good. I couldn't have asked for more. Best regards, David – Newport, NSW

 

January 27, 2016. I would just like to let you know we are very happy with our purchase and the prompt delivery
Many thanks. Jenny - Mooroolbark, VIC

 

January 27, 2016. Hi Snowys, Thank you for your friendly expert advice, fast shipping and unbeatable prices. David - Seattle, WA, USA

 

January 25, 2016. The service was excellent,very obliging and I can highly recommend to any shoppers From Fremantle a highly satisfied customer. Edite - Fremantle, WA

 

January 25, 2016. Thank you. l was amazed at the speed of delivery to the Riverland - less than 24 hours after placing my order! Rosslyn - Berri, SA

 

January 22, 2016. Hello thereI received my order this week and you asked me to comment on my experience. Well . . .   I am delighted!! I placed an order late on SUN 17JAN.  I did something wrong with the PayPal function so never actually paid at that time. On TUES 19JAN, I had a very bright and happy message left on my mobile by Mark offering to finalise payment. I called back that day and spoke with Ben who was equally bright and happy who took payment details efficiently. Then, bloody hell, the goods were delivered on the following day!  Well packed by (I assume) Callum. I am amazed!  Well done Snowy’s! And your price matched that advertised on TV shopping without having to pay the postage. And the chairs are great. I’ll be back! Trudi-Rose - Flagstaff Hill, SA

 

January 21, 2016. Hi There, I would like to provide some feedback on my purchase! I have received my order and I would like to Thank you all for a speedy response. I would like to specially thanks Ben and Matt for their service, for going all the way to help dispatch the bag on a very short notice. I wasn't sure if I'd receive the bag on time for my trip but I did and I am very happy!!!! Thanks a lot guys!!! Komal - Sydney, NSW

 

January 21, 2016. Hello.I ordered some gaiters yesterday and they arrived today! (I'm in Melbourne). That's incredibly quick. Thank you! Katherine - South Melbourne, VIC

 

January 19, 2016. Hi. Tent arrived this morning, many thanks for the prompt delivery.  Ordered Sunday afternoon, dispatched Monday afternoon and arrived today. Great service and communication. All the best for the year. Stephen - Bentleigh East, VIC

 

January 18, 2016. Thank you very much. I will use you guys again and will let people know about the service and value for money I have received, thanks again. Dave - Regents Park, QLD

 

January 18, 2016. COREY.       RECEIVED REPLACEMENT COLEMAN CAMP CHAIR TODAY AND IT ARRIVED IN PRISTINE CONDITION.    THANK YOUR STOREMAN FOR US AS IT WAS THE BEST PACKED PARCEL  I  HAVE EVER RECEIVED   AND THANK YOU COREY FOR YOUR FANTASTIC SERVICE.  I AM ONE HAPPY LITTLE CAMPER.  !! Nev and Marg - North Rockhampton, QLD

 

January 16, 2016. thank you for you message re delivery of  directors chairs. they arrived yesterday 15/1. thank you again. John - Singleton Heights, NSW

 

January 16, 2016. Hi, Mark Thank you & the Snowys staff for the help you all have given during the whole order & refund process. The service & availability of your staff is second to none, everything went so smoothly except my wrong choice of tent. Snowys has won me a loyal customer, thanks to the great service. I will have no hesitation in recommending Snowys to anyone that needs camping & outdoor gear, you are now my first choice. Toni - Carlingford, NSW

 

January 16, 2016. I recently bought the Coleman Instant Traveller from you, but have only just used it on a camping trip into Victoria. I just wanted to say your service was fast, inexpensive and easy and that the tent is rather brilliant. Thanks so much. Gail - Crookwell, NSW

 

January 15, 2016. Hi Mark Many thanks for sorting out. Products arrived and they are excellent  Your service and after sales service is outstanding and we will look to buy from you again Lee - East Melbourne, VIC

 

January 15, 2016. Hi Erin/Customer Service Team I got your request for feedback with item I purchased from you. Thanks for your prompt action to let me know that there would be a delay with item and how long I could expect for delivery. I cant fault your service and will happily recommend you if anybody asks about interstate online shopping. Thanks for the camping & hiking checklist that's a nice touch and I will actually use it. All the Best and Good Luck with everything. Stewart - Rockingham, WA

 

January 15, 2016. Thank you for my prompt delivery. Awesome - wish you had stores in Qld. Frances - Broadbeach, QLD

 

January 15, 2016. Hi Snowy's, Please pass my thanks on to Corey, Nat and Lisa. I am always impressed with how quick and professional Snowy's staff are to customer queries. Ryan - Ascot, WA

 

January 14, 2016. Thank you so much!  I got the order a day early!  Thanks so much!!!  so glad I got in time for the weekend, you guys are awesome! Lisa - Brisbane, QLD

 

January 13, 2016. Thank you very much for prompt delivery of back pack. A1 condition. Kim - Barrack Heights, NSW

 

January 13, 2016. I normally shop at Anaconda, however they weren't very helpful regarding stock availability, colours, service and price. I asked them to match your price and they claimed technically they didn't match stores in other states. I wrote a complaint to them expressing my dissatisfaction. I was very impressed with your service, range and price. In fact I had the travel pack delivered to me before Anaconda could respond to my concerns. I will certainly search your website when I next need to purchase. Wayne - Hughesdale, VIC

 

January 13, 2016. Thank you Mark. Thank Paul and the team also for the continuous great service. Grant - Hazelbrook, NSW

 

January 13, 2016. Thank you for a very easy and fast transaction such a pleasure to deal with a company like Snowys. I hope to deal with you again. Rodney - Alexandra, VIC

 

January 12, 2016. Every now and then I like to take a moment and provide positive feedback when deserved to counter-balance all the negatives that occur online.  To that end this time it's superfluous as all the feedback and reviews I've read has already been glowing, something that is amazingly rare in today's world where a delivery issue or bank issue or manufacturing issue outside of control can result in a tirade of abuse. Yet somehow I am still compelled to put fingertips to keyboard.  

There are many factors in shopping that make purchasing decisions for me.  

These include Service, Website ease, Website information, Delivery, Price, Range, Reviews and many other factors.  Generally in the end I decide which ones I will take a hit on, with price being the major factor.

The idea that the cheapest price available for my tent was on a well designed website which had the most detailed information and the only reviews and Q&A's about the product that I could find teamed with phone responsiveness to a query and a seamless checkout system with amazingly quick and free interstate delivery (Next day) from a company with flawless reviews... well I don't think I've ever had that combo before.

And so I add my little voice to be absorbed into the swelling chorus of happy Snowy's customers. I've used a 10 foot pole to scrape the absolute bottom of the barrel to find a negative in my experience and come up with one, that being that you aren't in Melbourne so I could thank your team in person.

Whatever dark magic you are using, please do not lose the spell book. Lyndon - Wantirna, VIC

 

January 12, 2016. Such a wonderful buying experience! Great customer service! Lowest price by far!! Really fast delivery! Thankyou! Melissa - Bunbury, WA

 

January 12, 2016. Good Morning Corey, Just wanted to let you know that this replacement pole arrived here on Friday afternoon. Thanks for taking care of this so quickly, a huge credit to Snowys especially at this time of year!!! Stephanie - Symonston, ACT

 

January 11, 2016. Hey Anya ,what great service , will be coming back , thanks ! Trevor - Capalba, QLD

 

January 11, 2016. Hello Anya (from Snowys Customer Service Team), Thank you very much for the extremely prompt service in sending the sandals that I ordered. Also thanks to Eve last week for the delivery of a beach shelter. The online shopping from Snowys has been a very good experience- it was easy and the emails told me exactly what was happening to  my orders. I would certainly use this service again and recommend it to my friends. Suzanne - Hawthorndene, SA

 

January 11, 2016. Hi, Received the order today, great service, many thanks, love the tent, can’t wait to get away road tripping camping up north next month, very much appreciated. Charles - Engadine, NSW

 

January 9, 2016. Exceptional service, thank you. Kris - East Deep Creek, QLD

 

January 9, 2016. Thanks Snowy’s , we ordered a tent online on Tuesday night and it arrived in Melbourne on Friday. - very impressive!  Ordering was easy, prices are great. We are very happy with our new tent. I wich all my shopping was this easy!! Gabby - Thornbury, VIC

 

January 8, 2016.  Hey guys! I just wanted to send you an email to say how amazing your company is. Ordered heaps of gear yesterday and received it all today. I will continue to use your site for all my outdoor gear. I decided to email you guys as I understand that there's no better compliment than a written one. Thanks so much, I really appreciate it. Keep killin' it. Hayden - Narre Warren North, VIC

 

January 8, 2016. My order received thank you. Very good service. Lynette - Bli Bli, QLD

 

January 7, 2016. Hi Guys, Just wanted to say a big thank-you to all for my recent purchase, from my initial phone call to you and corresponding emails and updates for delivery you have given me great customer service which I really appreciate. I hit the road straight away and did an overnight stay with the Exped Megamat 10 and it was great too. Many Thanks again. John - Croydon North, VIC

 

January 7, 2016. Dear Eve ( at Snowy's) Thanks so much for your quick response to my order for Teva Sandals ordered on Tues 5 Jan at 2pm and received this morning Thur 7 Jan in Bondi NSW at 2pm in good condition  Really loved the friendly service and prompt delivery. Rodger - Bondi, NSW


January 6, 2016. Hi Eve, just a note to thank you for your excellent service and fast delivery of my Caribee bag order. Just what I need for upcoming trip. I would certainly recommend your store, and will use in future. Cheryl - Panania, NSW

 

January 6, 2016. Many thanks for your extremely quick and efficient response to my order.
I hardly had time to read and digest your dispatch email before there was a knock at the door and there was TollIpec! The table is exactly what we wanted and good value. Bill - Lal Lal, Vic

 

January 5, 2016. Hi Your service was very good & very impressed with my speedy pop up tent. Thanks. Allan - Australind, WA

 

January 4, 2016. Hello, We received our parcel from Snowys today. We want to say thank you. We have ordered several camping items from Snowys and we have been impressed with the competitive prices and the consistently good customer service.  We were even notified that there had been a delay in delivery due to the courier. We really appreciate this communication.Thank you, and keep up the great work! Justine, SA

 

January 4, 2016. Thank you, very happy with my backpack picnic set, compact and excellent value. Mary - Drummoyne, NSW

 

January 4, 2016. Hi guys, Your price was the cheapest I could find and was delivered faster than I had thought possible, especially given the peak postage delays this time of year. When I opened the box I was stoked to find the tent had clearly been packed very carefully for safest transit - bubble wrap and all, much nicer packing than the tent will find in my pack! I'll definitely be back when I'm in the market for some more gear. Nick - Port Macquarie, NSW

 

January 1, 2016. Hi Just letting you know that your website is outstanding fantastic. Whoever looks after it needs a big pat on the back. It is really user friendly and the checkout process in particular is a really positive experience. It feels personalised and it gives you handy tips (i.e Name on front of card requirements, also explains BPAY payments take a bit longer, and the fact that you are on holidays on 01/01. Also, the big thank you at the end of the checkout process is a really nice touch. You guys have it right, and rarely does a website impress me so much that I let the company know. Thanks for a great customer experience and have a Happy New Year. Caroline - Upper Lockyer, QLD

 

December 31, 2015. Hi guys, Just want to say thank you! I recently ordered an Oztrail gazebo and it arrived before Christmas in time for our camping trip.  Great service and free delivery, who could ask for more!! Will definitely shop with you again. Julie - Orangeville, NSW

 

December 31, 2015. Hi Erin, Thanks for all your help as our  Black Wolf tent has just been delivered. Toll Ipec are great and delivered door to door interstate to country Vic in 3 days. Thanks to Lisa for her help in sorting out the delivery problems with our previous purchase and the "Other couriers" . We have used you guys before and will certainly do it again. Pete - Mansfield, VIC

 

December 31, 2015. Hello, I placed an order for a tent and it arrived within three days. I am very impressed with your service. Thank you. Karl - Shepparton, VIC

 

December 30, 2015. Hi Snowys crew Father Christmas came into purchase 3 swags for our daughters for Christmas. You ordered a pink one in especially for me which was fantastic.This photo is Christmas morning when the girls found their super awesome present the elves put up for them. Their words.The girls and my nephews played in them for hours on Christmas day. Thanks again for great service, as always when we get our camping gear from you. Amy - Yorketown, SA

 

December 29, 2015. Hi I just wanted to say a big thank you to the team at snowys. My goods arrived within two days of ordering online, they kept me informed every step of they way. I couldn't be more happy with the product. Extremely fast,reliable service especially being the Christmas period. Will happily shop at snows again and will be telling all my friends and family about this great business. Sarah - Gillieston Heights, NSW   

 

December 28, 2015. We received the pop up tent and my son loves it! Good service. Shelley - Narre Warren South, VIC

 

December 26, 2015. Hi there, I bought my husband the Oztent Gecko Directors Chair with max weight 150kg for Christmas. It arrived in a secure box which my grandchildren now play in. Our big boy loves it. He took it to a relative’s place on Christmas day and sat in it. I have just removed it from the lounge room where he thinks that he can leave it! Now it is neatly packed in its carrybag ready for him to take to model sailing and model flying. He was surprised at the light weight of the chair but it accommodates him beautifully. It is the best value and quality for a big mens chair that I have seen so far. We would be very happy if he can get at least 5 years wear out of it. Thank you for great service at a good price. Barbara - Banksia Beach, QLD

 

December 25, 2015. Wow. Thank you so much for getting my order delivered before Christmas. I had a back-up plan, not expecting you could possibly process and deliver in 3 working days at this time of year but you came through like champs. And double wow... I ordered an Event 14 sunshade but as it was out of stock I received the superior Deluxe version at no extra cost- saving $100!!! Amazing service. I hope your business grows and grows. Thanks team and Merry Christmas. Jon - Indooroopilly, QLD

 

December 23, 2015. Hi Snowys Service Team, Goods arrived yesterday. The team kept me informed the whole time. Best online shopping experience ever. I will definitely be shopping again at Snowys. Thanks again for a great experience. All the best for 2016 Tim - Hebersham, NSW

 

December 23, 2015. Hi Anya and all at Snowy'sThank you all for the great service and prompt delivery of our Coleman Event tent. It arrivedToday just in time for Christmas. What a wonderful company to deal with ( our first, but not last time). Best wishes to all for a happy and safe festive season. Terry - Somers, VIC

 

December 23, 2015. The chair arrived this morning. It's great .Thank you Snowy's. Wayne - Mount Warren Park, QLD

 

December 22, 2015. Hi, Ordered yesterday afternoon and arrived early this morning. Fantastic delivery service. Please thank delivery service for awesome performance!!! John - Surrey Hills, VIC

 

December 22, 2015.Dear Team,.Thank you for an excellent free delivery. Product is just what I wanted. All good. Michael - Bull Creek, WA

 

December 22, 2015. I would just like to express my sincerest thanks for the amazing customer service that I received. After being let down at the last minute by a local camping supplier I urgently needed to find a "Jimmy's Thunderbox" before we left for camping two days after Christmas. I called Snowy's Outdoors and let them know my dilemma and immediately I was advised that they would ship my order and do all possible for it to arrive before Christmas. To my surprise the courier arrived the next morning. I would like to thank the team and wish them all a Merry Christmas. I will definitely be shopping at Snowy's Outdoors again. Thank you. Danielle- Point Cook, VIC

 

December 22, 2015. Great price, free shipping, fast shipping and very, very happy with the freight packaging. My product was not going to get damaged. I will most definitely recommend your site to others. Janelle - Bellbowrie, QLD

 

December 19, 2015. Thanks guys.My order arrived and I'm very impressed with your service.Your staff were very helpful when I rang for advice prior to placing my order. My local BCF store were given the chance for this sale prior to contacting you but they couldn't care less. Business must be good if they can turn away a $2000 sale! I'm glad I stumbled across your store when doing a Google search ☺I look forward to buying more gear from you and have given you a big rap to my friends. Wayne - Baranduda, VIC

 

December 18, 2015. Earlier this month I purchased a camping chair from you.  Thank you for your prompt service, good packing and good price. Diana - Richmond, NSW

 

December 18, 2015. Thankyou So Very Much for  Your Wonderful Staff And Such Personal Contact, highly recommend. !,, (Customer wrote on in another email sent shortly afterwards) I have nothing but absolute praise for how well you have handled this mad time of the year...Staff is unbelievable.  Cant recommend you business enough..  Once again thank you to all..and a very very Merry Xmas. Mary - Balwyn, VIC

 

December 17, 2015. Hi Sarah The 2 tubs I ordered arrived today very quick service delivery , great colours. If I need any further items for camping I will check with your list first. Thank You. Barbara - Forster, NSW

 

December 16, 2015. Hi Callum, I just wanted to say thank you for providing an excellent service. I received a perfect product at an amazing price that was delivered early. Brilliant! William - Sydney, NSW

 

December 15, 2015. Hello Snowys We received the roasting rack and camp oven trivet exactly as ordered and in excellent condition. Delivery was very fast, as usual. Also my phone enquiry prior to buying, was answered very efficiently. Well done. Kim - Balwyn North, VIC

 

 

December 14, 2015. Hi, Just wanted to say thanks for the quick and easy delivery of the Black Wolf Cedar Breaks 55 travel pack last week (order # 40352). I'm going backpacking around Asia for a month and the pack is perfect for the trip (and hopefully more trips as well!) I loved how easy your website is to use and was impressed by your price - much cheaper than I've seen elsewhere! Thanks again and happy holidays! Chris - Bassendean, WA

 

December 14, 2015. Eve, Items received in good order. Service was efficient, prompt & ordering dead easy. Thanks Mike - Goondiwindi, QLD

 

December 13, 2015. Found your website very helpful and easy to use . Your pricing was competitive and my order was handled and dispatched very quickly. The tent is great. Thanks for your service. Roger - Banksia Beach, QLD

 

December 12, 2015. Thanks for the fast,efficient and user-friendly service. Judy - Wagaratta, VIC

 

December 12, 2015. Hi Rob, Thank you for the prompt service on my recent purchase. 3 days from your store to me in NSW great service . I am very happy with the swa. Will definitely purchase from you guys again. Leon - Eden, NSW

 

December 11, 2015. Dear Customer Service, My Nitecore SRT 3 torch (order No. 40460) arrived today safe and sound and I found the entire transaction process easy and efficient. Merry Xmas Roger - Romsey, VIC

 

December 10, 2015. Hi, I have received my rent and all is good. This is just for your information. The tent arrived yesterday afternoon (9th December) after ordering it on the 3rd December. In this day and age, taking 6 days to get a package from Adelaide to Sydney seems unneccesarily long when on-line purchases from overseas arrive in less time. I think it was longer than you indicated it would take too. Anyway, thank you, the tent looks great and the price was very good. Paul - Curl Curl, NSW Hi Paul, Thank you so much for your email. We’re really glad that your tent arrived safe and sound. I am sorry to hear that your order took longer than expected to reach you. We pride ourselves on our ability to send stock out on the day we receive an order and advise that it could take up to four business days for it to arrive to a customer’s house. Unfortunately, as you can imagine this time of year is very busy for couriers and sometimes it can take a little bit longer - it doesn’t help that they’re unable to deliver on weekends as well! We’re sure that if you decide to order from us again it will arrive much quicker than parcels ordered in the Christmas period.Thanks for your patience and for letting us know. I hope you enjoy heading out with your lovely new tent! Kind Regards, Leah (Snowys Team)

 

December 10, 2015. Hi Callum, Just a brief note to advise that the stretcher has arrived safe n sound.  Your companies efficiency in this regard is much appreciated and the item appears to be in good working order.  Thank you for a job well done. Allan - Sandy Bay, TAS

 

December 9, 2015. I can't use the google review system sorry and don't have FB so here's my positive feedback. Thank you. Great service. Fast. Efficient. Great value. Recommended. Marcellus - Leura, NSW

 

December 9, 2015. My feedback. Oh my goodness I am so happy with the item I bought. Snowy's price was at least 30% cheaper than elsewhere plus free delivery and fast freight. 10/10. Jennifer - Milperra, NSW

 

December 9, 2015.  Thank you Rob the Gazebo (blue) arrived this morning my daughter will b pleased I'm sure thank you again for your customer service. Wilma - South Penrith, NSW

 

December 7, 2015. Our order was received very quickly making our first online purchase from Snowys very worthwhile. We will certainly shop from Snowys online in the future and recommend to friends. Wendy - Port Lincoln, SA

 

December 7, 2015. Hi there, just to tell you that I was very pleased with the execution of my order for the camping shower. It was so easy to assemble and works really well! By the way I really like the way how you correspond with your customers.Merry Christmas. Jutta - Noosaville, QLD

 

December 4, 2015. Hi Corey,  Apologies for the delay,  busy time of year. Yes Coleman has been in contact and things are being promptly arranged. I am very pleased with Snowys service,  I would most defiantly keep buying from your Internet site. (warranty is always a worry when it comes to Internet purchases, and your prompt reply and checking up really removes that worry and keeps full faith in future Internet purchasing from Snowys. Thank you). Gerry - Mosman, NSW

 

December 4, 2015. Thank you ever so much for the prompt delivery of my on line order. We visit Snowys when in Adelaide and truly love the shopping experience. Wishing you all a very Merry Christmas and a happy and healthy New Year. Kathryn - Mt. Gambier, SA

 

December 3, 2015. Just want to thank you for the fast, efficient and free delivery! Was amazed this was a free service, the convenience was fantastic! Perfect way to do Christmas shopping :) Jane - Mt. Barker, SA

 

December 3, 2015. Just a short message to let you know that my tent arrived safely yesterday and to thank you for the fast delivery. Looking forward to sleeping in it under the stars over the next couple of weeks. Trevor - Carlton North, VIC

 

December 3, 2015. Wow! Thank you guys, such good service. My air bed arrived today, much earlier than I expected. I'll definitely be purchasing from you again. Brett - Frankston, VIC

 

December 3, 2015. Hi Guys and Girls Wow I am just emailing you to say your all awesome . Not only did I receive the tent in record time but so happy with it. Thanks again I will highly recommend Snowy’s to everyone. Paul - Gordonvale, QLD

 

December 3, 2015. Thank you so much for your handling of our order which we received yesterday. This was our first encounter with ordering anything ! which we had seen on the internet - we are late starters. We were very impressed with your service and will certainly be recommending your business to our family and friends. Many thanks. Kerrie - Bateau Bay, NSW

 

December 2, 2015. Thanks again - totally blown away by your support, customers for life. Simon - Richmond, VIC

 

December 2, 2015. Thanks Rob, easy order on line, why shop anywhere but with a local! Philip - Highgate, SA

 

December 1, 2015. Hi Anya, Received picnic set today,very impressed by the service you have provided. Judy - Frankston, VIC

 

December 1, 2015. Hi, just wanted to say thanks for the great service and help I received from Josh today when I was placing my order for my 2 camp chairs. Outstanding service and made the whole experience so very easy. Many thanks and hope you all have a great xmas and safe new year. Max - NSW

 

November 30, 2015. I placed an order with you last week for a camp oven. It arrived promptly and I really appreciated the free shipping. Would recommend. Karen - Gilgandra, NSW

 

November 29, 2015. Hi Rob I am happy to say I am very please with your service. Quick, accurate and direct ..I have no  hesitation in dealing with your company in the future. Thanking you. PS Enjoy your Christmas and New Year Celebration. Valerie - Ravenswood, WA

 

November 28, 2015. Hey, I would just like to say thank you for my tent. Great service and fast delivery. I will definitely use you guys again if I have the need. Toby - Warrawee, NSW

 

November 25, 2015. Hi Snowy’s Thank you for your great service on my recent purchase and I’m sure I’ll be back. Ross - Virginia, QLD

 

November 24, 2015. Dear Mark, Alll good the chair arrived on time and in good order, everything went smoothly your company is thoroughly recommend. Allan - Sans Souci, NSW

 

November 24, 2015. Hi Callum, Just a brief thank you message. I recently bought a Cobb Cooker and following on from that I bought a copy of the Cobb Cook Book from you. I made that purchase last Thursday and it arrived in my letter box yesterday. Christened the cooker per the cook book last night and all’s still good (everyone has survived with no sign of food poisoning yet!!!). Great service - Thanks again. Kind regards John - Cooks Hill, NSW

 

November 24, 2015. I received my order yesterday and would like to thank you for your service. It rates ten out of ten.i will certainly buy from you again. Jenny - Kew, VIC

 

November 23, 2015. Thank you for my order (editor: order number removed for privacy). Your price was very cheap, the goods came quickly and I got a call to say that you were one short of the 10 eskies I ordered and that you would credit the difference immediately. Very happy with my experience with snowys. Jessika - Toowoomba, QLD

 

November 21, 2015. Hi there, Just wanted you to know that I was most impressed with how quickly my online order arrived. I haven't used the product yet, but could not fault your online service. Thanks. Wendy - Altona, VIC

 

November 20, 2015. All received thanks great product and great service as always! Thanks very much. Karl - Fadden, ACT

 

November 20, 2015. Hi to the guys at Snowys. I recently purchased a tent from you on-line and it arrived super-fast exactly as ordered  The price was very competitive and your customer service is excellent.  10 out of 10. Thank you. Pete - Chapman, ACT

 

November 17, 2015. Thank you for the super fast delivery, and like my previous purchases with you, a convenient, secure and easy transaction. The sleeping bags, oztrail mega's, are as advertised, comfortable, warm, well made. Michael - Bundoora, VIC

November 17, 2015. Hello Rob, I received my Double Moon Chair today, I am impressed with the speed and quality of your service. I look forward to purchasing more gear from you.Thank you Michael - Charlestown, NSW

 

November 16, 2015. I ordered a Black Wolf duffle last week and was very impressed with the short time it took to arrive. Very Happy and would use Snowy's again. Graeme - Toongabbie, NSW

 

November 16, 2015. Thank you Snowy. Goods arrived on Monday morning having been despatched on Friday (as far as I can ascertain). Obviously Couriers worked over the weekend. Very impressed with your efficiency. David - Beaumaris, VIC

 

November 14, 2015. Just a short email to congratulate your company on the speed and efficiency with which you run your business. I placed an order from my Melbourne address before lunch on Thursday and it arrived within 24 hours, utterly blown  away with such service from yourselves and Toll who delivered it. Keep it up. Peter - Williamstown, VIC

 

November 12, 2015. Hi Leece, Just wanted to provide some positive feedback on my recent purchase from Snowys. My online purchase was very efficient and took only 3 days from the time of order to the time of receipt. The price was very competitive too and if the tent is as good as the service I’ll be extremely happy. Thanks and keep up the good work. Dave - Kincumber, NSW

 

November 11, 2015. Hi Anya, Received my order today, very pleased with how quickly I received my order and the checklist and feedback slip was a really nice touch. Only thing I am a bit disappointed about is the way it arrived. I appreciate you put fragile stickers on and bubble wrapped however Australia post seems to have disregarded those stickers and the box is really bent and dinted. Normally I would not care in the slightest but I bought as a gift and it looks like it's been through the wars. Luckily my partner probably won't even notice but thought I would let you know. Sarah - Indooroopilly, QLD Hi Sarah,Thanks so much for your email, we really appreciate the feedback. I am really sorry to see that your package did not arrive as we had intended – I agree, it doesn't look great. I've spoken with Anya and the team in the warehouse and they will do what they can to remind couriers to be more careful in future. If you'd like, we would be happy to send a replacement box out to you (we can flat pack it). Just let us know! Thanks again for getting in touch, Sarah. We hope that if you choose to shop with us again the experience will be a bit better. AND I hope your partner enjoys the new fan! Kind Regards, Leah (Snowys Team)

 

November 11, 2015. Hi.  Just received my order.  Competitive price with free delivery + prompt and efficient service = very happy customer. Thank you to all concerned. John - Bellbird Park, QLD

 

November 6, 2015. This is a great shop that a everybody should consider when looking for outdoor stuff. It offers quality stuff for great value. I would definitely shop with them again in the near future. Ruby - Truganina, VIC

 

November 6, 2015. HI all just to let you know that i received my Deuter Helion wheeled backpack today, one week after ordering it (i live in DArwin). I thought that was good. Have been very pleased with my experience with Snowy's so far. Annie - Nightcliff, NT

 

November 6, 2015. Hi Leece I have received to new pole and all is well with the replacement. I have and will recommend your company to friends  and I’m sure my future orders will pop-up on your screen. Many Thanks. David - Maroubra, NSW

 

November 6, 2015. Hi Snowy’s Team Members, I have placed several orders over the past three weeks and, on each occasion, have been impressed by the prompt and courteous service.  Helpful product advice was provided over the phone and a computer glitch that resulted in multiple charging for one order was rectified ASAP following a phone call to the office.  Delivery to rural Victoria is prompt and Snowy’s pricing is very competitive.  You’ve won me! Many thanks, keep up the great work. Tony - Leongatha, VIC

 

October 30, 2015.  Hi, I dropped into Snowys recently to check out roller duffles.  Just wanted to say I really appreciated the assistance of the young man (South African accent) while looking at the various duffle bags.  (I ended up with a Black Wolf Bladerunner)  He was very helpful, plus cheerful and friendly, so commending you on the quality of your staff, well done! Elizabeth - SA

 

October 28, 2015. Hi Team Snowys - a brief note to thank you. Goods have been received in super fast time and tip-top condition. Thanks again for such prompt service. Simon - Pyrmont, NSW

 

October 28, 2015. Hi Just like to say thank you for great service both times that I have ordered from you. I'll be recommending you to others. Lee - Perth, WA

 

October 28, 2015. Good morning, Thank you so much for such an efficient and reliable service. I rang yesterday and placed an order for a Caribee Kokoda 90 bag and was informed by the helpful sales person (named: Lee) that the delivery should arrive at my address by Friday (I am going on a kayaking trip on Saturday). To my surprise, the parcel arrived today!I will be recommending your store and service to all my friends. Thanks again. Belinda - Melbourne, VIC

 

October 26, 2015. I can now be sure my hydration hose is clean - I could not find a Hydration cleaning pack anywhere, but Snowy's said they would order one for me. They made good their commitment, phoned me , then sent by post. I am impressed by the service I received. Kay - Bonnells Bay, NSW

 

October 22, 2015. The Folks at Snowy's,Ordered an Oztent Gecko Stretcher midday on Friday, Oct. 16, received email that order is on its way on the evening of Monday, Oct.19, goods delivered midday on Tuesday, Oct. 20. All checked out OK. Great service Snowy's. Bill - Ferntree Gully, VIC

 

October 22, 2015. Thank you for excellent service ordered yesterday arrived less than 24 hours later! Gina - Pennington, SA

 

October 20, 2015. To Leece, Snowys is to be commended for its outstanding service. From the moment I paced the order,  a phone call about stock, and the speedy delivery at my front door, absolutely faultless. I only wish everyone could be as good as Snowys. I will be sure to spread the word. Thank you for giving such wonderful service. Leanne - Palm Beach, QLD

 

October 19, 2015. Received all items, thank you for the great service and very good prices. John - Falcon, WA

 

October 17, 2015. Hi Rob, Just a quick thank you to all you at Snowy’s. Our Black Wolf Turbo 240 Tent and side wall arrived yesterday, we just love it! Your delivery time was impressive and so was the price, you guys are the cheapest anywhere. Geoff and Kathy - Langwarrin, VIC

 

October 16, 2015.  Hi Callum, Stools arrived OK. Service spot on. David - Bellarine, VIC

 

October 16, 2015. My order arrived yesterday in excellent condition....thank you! Mark - Butler, WA

 

October 16, 2015. Leece, I would like to say thanks for the delivery of our new Brampton Tent. We have not put it up yet , we cant wait until we do. The service from Snowys was excellent. We look forward to many happy years camping in our tent. Andrew - Taren Point, NSW

 

October 15, 2015. Dear Mark, Brilliant service 2 days to Gold Coast never had such good service,  both from phone staff as I wasn’t sure about product.  I would recommend you any time. Just brilliant. Ken - Gold Coast, QLD

 

October 14, 2015. Just wanted to thank you for my order. Great price, very fast delivery. Very happy. Will definitely use you again. David - Bellerive, TAS

 

October 13, 2015. Hi again. Ordered a couple of mattresses to go with our tent we purchased earlier this year,  again quick efficient service,  thanks. Bryan - Cohuna, VIC

 

October 12, 2015. you guys rock. I think this is why I like dealing with you. even tho im in WA your prompt service gets here quicker than some of my local dealings. will def keep on buying thru you as  I need goodies cheers. Laurence - Lake Grace, WA

 

October 10, 2015. My order has arrived and I'm still so surprised by how fast my orders have come compared to other places. Everything is exactly as ordered, one very happy customer! I'm recommending you to everyone! Thanks! Vanessa - Hopetoun, WA

 

October 9, 2015. Hi Snowys, just received my sleeping bags I ordered. Thanks for the great service and prompt delivery, ill be definitely buying from you guys again. Chris - Koo Wee Rup, VIC

 

October 5, 2015. Anya,  I am a first time purchaser on the internet your website and direction, service and delivery was absolutely fantastic.  I was very excited every went through without any problems. I certainly will be using your services and recommending you to others. Gudren - Elderslie, NSW

 

October 5, 2015. I wish to advise that I have received (my) order and am absolutely delighted with the chairs. Thank you very much for your service in keeping me updated, it was very much appreciated. Sue - Parkwood, WA

 

October 3, 2015. I have received my companion EPAK LED strip light that I recently ordered from you and would just like to express positive feedback regarding this purchase. The strip light looks and works great, and the transaction was easy and flawless, as was the delivery. I will be buying from you again, no doubt. Russell, Anakie, NSW

 

October 2, 2015. I was very happy with your service overall but was particularly impressed with your customer service. I had intended to purchase two air beds but when ordering online I initially forgot I was purchasing a second one for a friend so only ordered one. I then remembered I should have ordered two so immediately put in an order for a second one. I was soon contacted by one of your staff who politely queried whether I had intended to buy two air beds or whether I had perhaps made an error in ordering the second one. Although as explained I always intended to buy two, I was very appreciative that someone had noticed that an error might have been made and took the time to check rather than simply process the orders. Claude- Thornlie, WA

 

September 30, 2015. Hi Snowys, We have just had a great trip to Maralinga, along the Len Bardell Highway, Anne Bardell Highway and ConnieSue Highway coming out of Uluru. The RV2 was quick and easy to set up. I think we sold a couple of them to people in Alice Springs Caravan Park. They were very keen to see how they worked and get our feedback. Told them to google Snowys and buy from you!! Will definitely be looking at other Oz tents if we purchase any more. Darren - Mount Hope, SA

 

September 29, 2015. Shopping experience was excellent. Fast delivery and care. Martyn - Mount Barker, SA

 

September 28, 2015. Wishing to thank you for such great service. My OzTent and extras arrived in Sydney two days after placing the order, all in original cartons and genuine products. Only thing is, I found it hard to find where to make a reply on the web site. Paul - Como West, NSW

 

September 24th, 2015. Received my great little Furno stove today. It was an excellent price and the free delivery was super quick. Thank you! Vicky - Willunga, SA

 

September 23rd, 2015. Goods received today with thanks. it was a pleasure doing business with Snowy's so prompt! this is the second time i have purchased online through you guys both time have been awesome! just back from kangaroo island where the wind convinced me to reinforce my oztent a little hence this purchase. ps. thanks for the smiley. Noel - East Jindabyne, NSW

 

September 23rd, 2015. Would like to thank your Company very much for your prompt service and delivery, it's the best We've ever experienced. We are very satisfied with the product you have supplied and would recommend your Company To our friends and family. Great value for money. Gary and Richenda - Elanora, QLD

 

September 23rd, 2015. You guys have saved my day I have been after the Oztrail gutter systems for over a year now finally found a local shop to me but they had sold out. They said to try you guys and "BAMMMM" ordered Monday afternoon arrived Wednesday morning. Damn quick guys you will be my first point of call next time. Sean - Berowra, NSW

 

September 23rd, 2015. Hi there, Just wanted to send an email to thank you for my recent order. The delivery was so quick and I love the product! Thank you so much. Sally - Redcliffe, WA

 

September 19th, 2015. Hi to the Snowys staff just want to say Thankyou, the whole process from the time I placed my order & received it to the lady (& I'm sorry I can't remember her name) I spoke to because I gave the wrong address on the order was great, couldn't fault it, easy on line ordering, friendly helpful staff over the phone & delivery within a few days even though I live a bit far out my partner loves his King Kakoda chair &it's been on 2 camping trips&many more to come. Thanks for a great job guys, regards & cheers Carole - Mernda, VIC

 

 

September 18th, 2015. After looking at your website, I called to confirm whether the Black Wolf Titanium 35 day pack was in stock. Lisa confirmed the availability and took my order details. She confirmed that the pack would be sent by courier that day. I had left the order a little late (a week before going overseas) but it arrived in plenty of time. Apart from the service, the pricing was great too. I would be very happy to recommend Snowy's for outdoor gear. Peter - Roseville, NSW

 

September 15th, 2015. G'day Team at Snowys, My 12 volt breezeway fan arrived today and is exactly what I wanted. I'm impressed with your pricing and service. Thanks,  Paul - West End, QLD

 

September 12th, 2015. ...I would like to say thank you for the quick delivery on the twin camp chair I recently purchased. I'll be happy to do business with you again in the future. Gerry - Elizabeth Downs, SA

 

September 11th, 2015. My cooker arrived today and I am thrilled with it. Thank you so much for your prompt attention to every detail of the order and shipping. Excellent service. Erlene - Little Mountain, QLD

 

September 10th, 2015. Chair arrived today thank you. Great service will be happy to shop again. Syd - Goolwa, SA

 

September 9th, 2015. Hi Snowy's, Thank you for your fantastic service. Ordered online Saturday evening and it was delivered today. Very happy :). Suzan - Whyalla Playford, SA

 

September 9th, 2015. Thank you. It has arrived safely. Not opened yet as it is a gift for my daughter. Margaret - Margaret River, WA

 

September 9th, 2015. I've just bought a moondance tent from you - well done on all counts: price, delivery, phone access and very approachable staff to deal with. David - Newstead, VIC

 

September 9th, 2015. Thanks so much - we love all our new gear and can't wait till our adventure to Broke Hill soon! Anna - Mosman, NSW

 

September 7th, 2015. The tent cot arrived today. That's 4 days since you shipped it. This is a great service and can be recommended. Thank you. Wolf - Violet Town, VIC

 

September 6, 2015. Hi there Just wanted to say a big thanks to all the staff...especially Michael for his advice and service that were given and rec'd today. There was no pressure to buy just good old fashioned service with a smile and nothing is to much attitude. Great products at very competitive prices! We got some great kit. We'll be back for sure! Thanks everyone. John - SA

 

August 31, 2015. Thank you for quick and efficient service. It has been the first time we have ever received a purchase from Australia within a couple of days, you give us hope! Patricia – Penrith, NSW

 

August 29, 2015. Just a quick note to tell you we have the order. It turned up on Thursday. So pleased with the process and the product. It was a pleasure doing business with you guys, no nonsense and good quality all the way from the first phone call to the courier service delivery. I will be telling all my friends about SNOWYS good service. Keep up the terrific work and have a good day. Thank you from Kristen and David – Heathcote, VIC

 

August 28, 2015. Thanks for prompt service.  Item received today and all intact. Keith – Nedlands, WA

 

August 28, 2015. Thank you for affordable quick shopping service we love it, very happy people. Sally – Geelong, VIC

 

August 28, 2015. Leece, Just a quick email to say that once again I was very impressed with the fast and prompt service by Snowys in regards to my recent purchase. This is the second purchase I have made on line and I have been most impressed with the service. The free delivery and cost of your goods are what keep me coming back to Snowys. Well done! Regards, James – Pymble, NSW

 

August 28, 2015. Hi, My OZTRAIL Queen size stretcher arrived, all well packed and undamaged. Thanks for the Good Communication and quick delivery. Cheers, David – Clifton Springs, VIC

 

August 27, 2015. Just wanted to say that I had a great experience ordering online with you guys. My Black Wolf 3L tank bladder showed up today after only 2 days. Great service and an excellent price! Thanks again. Jason

 

August 27, 2015. Hi just wanted to say thanks for the excellent service I received regarding my online order of Oztent King Kokoda chair. Prompt delivery and great price!  Many Thanks, Joanne – Modbury Heights, SA

 

August 24, 2015. Hi Rob, just leaving some feedback for Snowy's, my experience with you was great, no complaints at all , great price and great service, thanks and cheers, Brendon – Brisbane, NSW

 

August 24, 2015. We bought 2 King Kokoda chairs which arrived today – 4 days including weekend. Great service and the chairs are great. Cheers, Paul – East Ballina, NSW

 

August 18, 2015. Thank you very much for the delivery of our shower tent to Maryborough. We are very pleased with the shower tent and would recommend it to anyone that would be interested in the product. Kind Regards, Judy and Nev – Maryborough, QLD

 

August 18, 2015. Thanks for the great service and even better price. Cheers. Graham – Crescent Head, NSW

 

August 17, 2015. Dear Rob, My husband and I appreciated your quick service and have received the goods in excellent condition.  Thankyou. Regards, Linda

 

August 14, 2015. Excellent help and service from staff and fast postage. Many thanks, John – Scarborough, QLD

 

August 14, 2015. Hi guys, Wow what service! We are more than happy with price/efficiency and free delivery of our two chairs to rural Queensland and will certainly be recommending you to our friends. Thank you so much. Robyn – Gympie, QLD


August 14, 2015Dear Erin, thank you for the fast efficient service I received. I was not expecting my parcel to arrive so quickly, a pleasant surprise indeed. Thank you again and I will be using Snowys for my hiking food from now on. Cheers, Graham – Doubleview, WA

 

August 14, 2015. Hi Rob, Just received our new tent from Snowys. Thought the information that came with the delivery on tips for preparing a trip and the check-list was very handy indeed and just wanted to say thanks for the extra information. Should help us get a little more prepared for our upcoming camping trip. Thanks again, Sue – Gladesville, NSW

 

August 13, 2015. Revived my jet tent, very happy with the product. Quick delivery. Thank you very much, Reinhard – Mount Isa, QLD

 

August 13, 2015. Thank you very much Lisa for all your help you have been so helpful I wish everyone could be like you thank you until my next purchase, Lee - Blackburn, VIC

 

August 12, 2015. Hello, both of my orders arrived safely. Did a quick set up of the tent and it seems to be fine, although did not peg anything in, maybe I will try again this weekend. Thanks again! Kind Regards, Susan – Cabramatta, NSW

 

August 11, 2015. My sleeping bag & compass arrived today AM. I ordered it Fri 7/8 amazing for over a weekend. Thanks for a great job esp. Mark who took my order. I'll gladly do business again with your company. Thanx Dan – Laurieton, NSW

 

August 11, 2015. Just to say a big thank you for your efficiency and courtesy in my recent dealings with you i.e. purchase of just 1 frying pan. You were exceedingly helpful and informative. Jan – Armidale, NSW

 

August 11, 2015. Hi Rob, I recently made a purchase online from Snowys and I can't rate the team highly enough. Fast and efficient delivery and good pricing with free delivery is fantastic. I will be recommending Snowys to all my friends who are looking for gear. Regards Megan – Port Macquarie, NSW

 

August 11, 2015. Ordered on Thursday, delivered on Monday. Thank you for efficient and courteous service. Happy to have done business with you. Christine – Mittagong, NSW

 

August 11, 2015. Hi Lisa. I have just received my chairs couldn't be happier, thank you so much for your help, the service is 5 star will buy again in the future, Thanks again, Regards Phil – Baldivis, WA

 

August 9, 2015. Hi Rob, I received a card with your delivery asking me for my thoughts. I was very impressed by the service. As the chairs I ordered were not in stock at the time your staff was in constant contact with me to let me know how my order was progressing, this was very much appreciated. I will also put a review on facebook. Thanks again. Cheers Claudia – Balcatta, WA

 

August 8, 2015. Excellent service - great product and very competitive price. Thanks. Robyn – Charters Towers, QLD

 

August 8, 2015. SOOOOOO happy with the service from Snowys. I was phoned the day after my order was placed and delivery to my REMOTE location was organised quickly and efficiently. Very happy with our Tatonka bag and Oztrail 9 man Bungalow tent, and the price was excellent!! Will be placing another order in the next few days Amanda – Weipa, QLD

 

August 7, 2015. Thank you Lisa for such great service. It was so easy to complete purchase online and so fast to receive my esky. Why would you shop elsewhere. Thank you again Lee – Croydon, VIC

 

August 5, 2015. The Companion double burner LPG stove was as good as described. Good service, prompt delivery, competitive price. I'd definitely recommend you to family and friends, good job guys! Ron – Richmond, NSW

 

August 4, 2015. Snowys, happy with the Exped Mini Pump which arrived today.  Great service from yourselves. Cheaper than K2 Base Camp in Brisbane and postage included. Will use you again for sure. Regards Simon – Brisbane, QLD

 

August 4, 2015. Fantastic - such fast delivery and good email information.  The carry-on bag is just perfect for our trip. And thank you too for the checklist - that will be very handy as we have a small camper trailer - and sometimes also take the dog!  Would certainly shop with you again if we need any more outdoor stuff. Regards Beverly – Tura Beach, NSW

 

August 3, 2015. I just love my padded Thermos padded bag. I have had a Shuttle Chef for about 6 months and I wasn't very happy with it as it was always cold and not cooked very well. The bag has made a big difference, everything cooks so well now and is delicious. I was very impressed with your very prompt service, I had the bag within a few days. Regards Paula – Rutherglen, VIC

 

August 1, 2015. Hi Rob, received my camp lounge on Friday July 31, could not be happier, excellent product, extremely excellent service from Snowys, so easy to deal with, kept me informed via email, ever so fast delivery, will highly recommend your company to all my friends and will definitely  shop again with you if I require further gear. Keep up the excellent service.  EmojiEmojiEmojiEmojiEmojiEmoji  Donna – Kalbar, QLD

 

July 30, 2015. Prior to a few days ago I had not heard of Snowys – boy I wish I had!! Your prices were unbeatable, your staff were very knowledgeable when I called for advice, free delivery from Adelaide to Brisbane in less than 48 hours and top quality products exactly as described on your website. FIVE STAR SERVICE. I will be recommending my friends shop with you and I look forward to making many more happy purchases through you in the future. Thanks again Snowys Kind regards Mark – Bald Hills, QLD

 

July 30, 2015. Thanks Rob for the speedy delivery of our new Oztent. Kind regards Duncan – Turramurra, NSW

 

July 30, 2015. Many thanks for your great service (bedourie arrived Wed morning). Will keep you in mind for future purchases. Regards Neil – Research, VIC

 

July 28, 2015. Received my order well packed and works like a dream. Thanks so much. πŸ‘ŒπŸ‘ Robert – Wannanup, WA

 

July 28, 2015. I just want you to know how impressed I was with your customer service, and how quick it was delivered. I will certainly check your site out first in the future. Keep up the excellent work.  Best Regards Doug – Melbourne, VIC

July 28, 2015. Hi, after trialling a fish smoker with my father, I decided to purchase one of my own. I found the exact one on the Snowys website and ordered it. Snowys corresponded with me to let me know when the item had been dispatched and the ETA. It arrived safe and sound. I love it. I use it more than I use the BBQ. It is simple, easy to use and the food is delicious: Barramundi, Prawns, Chicken, Salmon...my partner now wants to try vegetables lol I'll leave that to him, I'm happy with the seafood ;-) Thanks Snowys, Renée – Kiara, WA

 

July 25, 2015. Hi Callum. I’ve now shopped on two occasions with Snowys and on both occasions I have been pleased with the service provided. Regards Miles – Clayton South, VIC

 

July 25, 2015. Hi, thanks for shipping out the tent so quickly. I received it within 2 business days! Great tent and definitely the best price. Thanks again, Paul – Taylors Hill, VIC

 

July 23, 2015. Hi, just writing to thank you for your service. I purchased three of the Pacsafe slingsafe 300GII bags and couldn't be happier. The bags are even better than I anticipated. Kind regards Nicole – Davistown, NSW

 

July 21, 2015. Received order this morning. Thanks great service will use again if need be Kerry – Home Hill, QLD

 

July 21, 2015. Hi Rob, great prompt service for last minute items. Appreciated the “Outdoor Connection pack” also!! I am off to Kokoda with “Free Spirit” in August. Thank you. Kind regards Josie – Arno Bay, SA

 

July 20, 2015. I have received my purchase Caribee sky master 40 - very pleased with price, customer service and speedy delivery, will use again. Cheers Dave – Eschol Park, NSW

 

July 18, 2015. Hi guys, quick email to say we have received our Oztent RV3 in good order through Toll. Thank you to Lisa for managing our order and ongoing communications. We appreciate the efforts. Regards Charl – Stirling, WA

 

July 17, 2015. Thanks for a fast and easy shopping experience. I'm sure I'll be a retuning customer. Regards, Vicki – Beldon, WA

 

July 16, 2015. Our order arrived today & we’re very pleased with the service & price you provided, including free delivery (awesome!) Thank you, Karin – Camden Park, NSW

 

July 16, 2015. Thankyou very much for excellent service on my purchase of my Blackwolf tent, Kind regards, Daryl – Warrnambool, VIC

 

July 16, 2015. Thanks for the fast and good service the tent is great used it last week. Will shop again. Thanks Brandon – Red Hill South, VIC

 

July 16, 2015. Dear Rob, letting you know that I am very pleased with the service that I have received from your company. My order arrived extremely swift and I was pleased with the product and also the customer service. I will in future regularly check your site for products and deals that I would be interested in. thankyou for a lovely shopping experience, regards Anna – Sanctuary Point, NSW

 

July 15, 2015. Hi Rob, Just a quick email to say thanks for a great purchasing experience.  Goods arrived promptly and safely.  Will be very happy to purchase from you again and recommend you to others. Cheers, Keith – Woodcroft, SA

 

July 13, 2015. Thank you.  My order arrived yesterday. Best wrapped package-ever!! Good job. Regards, Peter – Fraser, ACT

 

July 13, 2015. Tent received this morning Monday 10.00am. Thanks for the prompt service. Now the fun starts. Ian – Trigg, WA

 

July 13, 2015. Dear Sir, Thank you for sending the Gecko chairs. I am very happy with them and fast delivery too. Cheers Val – Highfields, QLD

 

July 13, 2015. Hi a quick note since you asked for some feedback.  Overall great experience, the web site easy to use, great range of goods, the parcel arrived very quickly, so thanks and will definitely use you again if I can't get what I need locally and recommend you to others. Kind Regards, Lana – Ringwood, VIC

 

July 12, 2015. Hi Guys, Recently received our EXPED mats. Super-fast shipping to far north coast of NSW. Fantastic product at a very competitive price. Definitely deal with you again. Many thanks, Steve

 

July 12, 2015. Prompt delivery, competitive pricing and excellent advice. A great service all round. Regards, Stephen – Surry Hils, NSW

 

July 10, 2015. Thank you for your prompt delivery. Excellent service. Cheryl – Bindoon, WA

 

July 10, 2015. Good afternoon, we have received the Oztrail Corporate Gazebo and walls. Thank you very much for an easy online transaction.  Delivery was very quick and we will definitely recommend Snowys to anyone requiring camping gear.  Thanks for your excellent service. Kind regards. Margaret – Denmark, WA

 

July 9, 2015. Thank you for the delivery of my Item. My son is very impressed and extremely happy with his new bag. Regards, Kim – Yakamia, WA

 

July 8, 2015. Just received my Exped Megamat 10LXW. Excellent price and quick delivery.  Thank you. Cheers, Ian – Redlynch, QLD

 

July 7, 2015. Hi, happy to say I was very pleased with my overall purchase from Snowys. Website was easy to navigate and prompt delivery service. One of few who stock the Trangia bottles - I will be recommending you to friends and the Department whom I work, for future purchases. Thanks, Steven – Teneriffe, QLD

 

July 7, 2015. Many thanks for the prompt delivery of the Megamat 10 LXW - its great and at the price was $90 cheaper per item than I could source locally....Tell George I am sure we will be much happier camping with these to sleep on.....Cheers Phil – Buderim, QLD

 

July 7, 2015. To “Snowys”, Gear arrived today, quick service and good price. Very happy with the Black Wolf tent we bought from you some months back. Thank you, Hans – Theodore, ACT

 

July 6, 2015. Hi guys, Thank you very much for a great customer experience.  I purchased a Black Wolf Dragonfly tent in the past couple of weeks and got around to using the item this weekend. Your prices were second to none, your postage was quick and communication throughout all stages of the sale, perfect.     The product (from first trials) is also a cracker, the Dragonfly tent was easy to assemble/disassemble and looks to be well made. I look forward to doing business with you again soon.  In fact I might jump on your website now and have another look around :-) All the best, Ben – Townsville, QLD

 

July 6, 2015. Received my new jug today. Amazing service, fast delivery and great packaging. Thanks so much for your fast response. I'll be recommending you to others. Thanks again, Melissa – Bullsbrook, WA

 

July 6, 2015. Just received my black diamond headlight well packaged and promptly, have used you guys before and very happy with your service, have told my friends and hopefully they will buy from you as well. Keep up your pricing and good service and I’ll be back. Denis – Bushgrove, NSW

 

July 5, 2015Hi, just to let you know that the jet tent floor saver arrived on Friday. Securely packaged, no damage. Thanks for the speed of delivery and for the great price. Regards, Bruce – Berowa Heights, QLD

 

July 4, 2015. Great service tent arrived quickly able to track it highly recommend Snowys, Don – QLD

 

July 2, 2015. Hi Rob. Received my purchase today in good condition and fast delivery. Thanks, Rod – Northampton, WA

 

July 1, 2015. Hi Rob, Thanks for your excellent service and super-fast delivery! (interstate overnight), cheers, Yair – Altona, VIC

 

June 30, 2015Good service, a 5 star from me.  Bob - Worrigee, NSW

 

June 30, 2015. Just received my order.  Very happy with the service I received, the speed of delivery (considering part of my order was out of stock) and the way it was packaged.  Thank you. Tim – Perth, WA

 

June 29, 2015. Hi Rob, Just letting you know our recent purchase at Snowys Online has been an excellent experience. Thanks so much for the great experience. Kind regards, Tina – Maylands, SA

 

June 26, 2015. Hello! I purchased an airbed from you online and my experience was very good. The bed arrive in one week time and the product is perfect! Thank you, Alice – Belmont, WA

 

June 24, 2015What do I think about shopping at Snowys? Well - the product you supplied was good quality - it was delivered promptly and well packed -the price was reasonable and it was freight free. What more could I ask? Regards, Brian – Highgate, SA

 

June 23, 2015. Hi, Just to let you know that I received our order yesterday. Great value products and very prompt delivery. We will order with you again. Thank you so much, Michelle – Castletown, WA

 

June 23, 2015. Hi, I have just received my bag, and I couldn't be more pleased with the product and the service from Snowys. The product is excellent, the price was excellent, and the service was first class, from ordering to delivery. The whole experience could not be faulted. I will definitely deal with you again and recommend you. Regards, Mark – Duncraig, WA

 

June 23, 2015. This email is in reference to my order for a Coleman Mudgee sleeping bag -3. Code 41633. I would like to thank you (once again) for your prompt and friendly service. The order arrived to my door in less than 6 days (included a weekend). I have purchased quite a few items online from varied companies.  I have found your staff and service to be exceptional. Thank you for a great shopping experience. Kind regards, Shirley – Tanilba Bay, NSW

 

June 23, 2015. Thanks for the emails about the delayed delivery, they turned up today and are working great, I look forward to future shopping with you.

 

June 20, 2015. Thank you for the product and good service and promt delivery. will buy off you again. John – Echuca, VIC

 

June 20, 2015. Just received my Roman Adventure 4V tent. Very happy, had a question which was answered promptly and then placed the order.  Package was delivered ahead of schedule, and the tracking info helped to see progress from Adelaide to Cairns. Top stuff Snowys! Ken – Cairns, QLD

 

June 19, 2015. Hi George & Rob, The two Black Wolf  Zambezie Jumbo Hooded sleeping bags  that I ordered from you only 4 days ago, have just arrived  - delivered to my front door by two different Couriers literally within minutes of each other. - Fantastic!  Thank you very much. My shopping experience with you has been very pleasurable.  Your online shop is user friendly, easy to navigate and the sale itself was so hassle free, aaaaaand  the items I purchased are here already.  Great service. Thank you ever so much for your very prompt and most efficient service. I have your website saved now so that any future 'outdoor type stuff' I may wish to buy I won't hesitate to get back to you. Thanks again for a pleasant shopping experience, Kind Regards, David - Sidmouth, TAS

 

June 18, 2015. Hi, We received the RV2 Deluxe side panels and would like to thank you for your great service. Regards, Peter – Merrylands, NSW

 

June 18, 2015. Hi Erin, We just want thank Snowys for the excellent service provided. Not only did the 3 leg stool arrive sooner than we expected but my wife is thrilled with it. Many thanks. Regards, David & Liz

 

June 18, 2015. Thanks guys for sending the Black Wolf Turbo Tent 240. It arrived on the Friday. I have been impressed with the service and the speed with which it was delivered. I have not had the opportunity to put the tent up as the weather has not been the best for putting up tents and then drying them out. Cheers, Annette – Griffith, NSW

 

June 18, 2015. Hi, I am stoked about the Black Wolf McKinley Trek pack I purchased. I just love the item for the price. Thank you so much. From Emma – Kayena, TAS

 

June 16, 2015. I would like to thank the helpful staff at Snowy's. I bought an Oz Trail Gazebo recently & Snowy's honoured the warranty for a broken scissor bar at their discretion & were most informative about available spare parts. I'm very pleased with my choice of Gazebo & helpful after service, will spread the word to others. Thanks again Snowy's. Shelley

 

June 16, 2015. Hi Mark, My order arrived this morning. Great service, Thank you Regards, Paul – Elimbah, QLD

 

June 16, 2015. Received item today thanks for your great service and products. Very happy, thanks, John – Gladstone Park, VIC

 

June 16, 2015. Thanks for the great service, my OZ TENT mesh floor arrived promptly and I could not be happier. Cheers for being the type of company that delivers what they promise on time and in great condition. Will definitely be telling friends and family to deal with you guys. Cheers, Neil – Croydon, VIC

 

June 15, 2015. Just a quick note to tell you our order for an air mattress and tent have arrived. Delivery was quick and as we hoped it would be. We certainly will be recommending you to our friends. On a side note we think your web site was a pleasure to look through. We liked the videos as it does give you an idea of how things are setup and how they look in real life. It was a major deciding factor in our purchase of the Coleman 6 person instant tent. We look forward to using it (and the Oztrail air mattress in the next few weeks). Patrick – Mount Richon, WA

 

June 13, 2015. Dear Rob, Order arrived safely – everything in order, as usual.  Many thanks for your assistance. Kind regards, Ray

 

June 13, 2015. Hi Erin, Thank you for your great service and prompt delivery of my  single burner frame  GB100 yesterday. I decided I wanted one of these about a fortnight ago. I searched all my local camping and hardware shops here and no one had what I wanted [believe it or not?]. I found Snowys on Google and I ended up with exactly what I wanted. Maybe it’s because I live in the deep north? It’s amazing that I had to send to SA to get what I wanted. You are on my shopping list from now on. Thanks to all concerned, Charlie – Ormeau ,QLD

 

June 12, 2015. Hi Rob, My order arrived today, I wasn't expecting it to arrive until next week but that is very fast delivery. As we live on the Far South Coast of NSW  we usually have to wait quite a while for our deliveries. Thank you for your fast processing of my order and also for the great prices, we priced these chairs in Merimbula and they were $119 so we will be checking your website next time we need some gear for our caravan trips. Cheers, Laraine – Cobargo, NSW

 

June 11, 2015. Order arrived today. Thank you for your service and we will definitely purchase from you again, Melissa – Ravenhall, VIC

 

June 11, 2015. Hi Snowys, Package was delivered at 10.30am this morning Melbourne time.  Overnight transit from Adelaide and morning delivery.  Hunter Express did a great job. Well done. Looking forward to using my new carry-on bag when I fly next week. Cheers, Graeme – Hawthorn East, VIC

 

June 11, 2015. Hi Guys! I recently purchased some goods (dehydrated food) from you online. I am extremely happy with your service and products, your website was great, and your prices are fantastic, I will certainly shop with you again! The only negative – your courier delivery time was woeful…. I ordered the goods on Tuesday, they were dispatched by you on Wednesday, but they didn’t arrive until Wednesday of the following week! I am not sure why your couriers take 8 days to deliver good from NSW to southern QLD, Australia Post would have done better than that! But other than that, a very happy customer! Cheers, Alison – Buderim, QLD.
Hi Alison, Thanks for your feedback, I’m glad your products arrived in good order. Delivery time to you is what we would expect, with the public holiday on Monday it took four full business days to reach you from our store in Adelaide. I hope this didn’t cause any issues for you. It’s good to hear that overall, you are a happy customer though. Kind regards, Ben

 

June 10, 2015. Hi guys, was very impressed that the Aerobed I ordered last week very late on Tuesday 2 June arrived on Friday June 5.  I didn't get an email after the purchase however I was able to track through the delivery company. It is a great product and a very good price so am very happy. Thanks, Nathan – Gladewville, NSW
Hi Nathan, It may be worth checking your Junk Mail folder should you order from us in the future, sometimes our order confirmation emails end up there, regards, Ben

 

June 9, 2015. Hi Callum, We wanted to thank you for the excellent and prompt service we received upon our recent purchase of the Black Wolf 240 Turbo tent and side panel. We were impressed by the pricing offered on the items and the free delivery. Best offers we could find both online and locally. The delivery time was very quick - living in country WA, I fully expected it to take much longer so it was a lovely surprise. Thanks again for a wonderful online shopping experience. Regards, Sue

 

June 4, 2015. Hi, Just want to say I received my order in good time thanks, and am very satisfied.  Good price and fast delivery, so no complaints here. Best, Michael – Uriarra, NSW

 

June 3, 2015. Hi George / Lisa, The tent arrived at the office this morning. I have been very happy with the service, speed of delivery and great communication since ordering online some days ago. I’d be more than happy to use you again and recommend you (already have) to anyone else looking for gear. Regards, James – Keysborough, VIC

 

June 1, 2015. Hi I received my Coleman Event Chairs today and they are fantastic. Thanks, Alexandra

 

June 1, 2015. To the Snowy's gang, A HUGE thank you for your prompt, efficient service with the order of my new 2-man dome tent. I was suitably impressed with the price and quick delivery (not to mention the packaging) of my home away from home and will definitely keep Snowy's in mind for my next camping purchases. Keep up the good work, Tanya – West End, QLD

 

June 1, 2015. Hi Rob and Snowys team. I have just received the sleeping bag. Thank you Linda for your help on the phone and all the team for the fast delivery. All I hope now is that I have made the right choice and it will keep me warm.  It seems to me the short version would have been big enough, Mirjam, ST Ives – NSW

 

May 31, 2015. Thank you for our recent purchase of camp oven and prompt delivery. Arrived safe and sound. Sharon, Bli Bli – QLD

 

May 29, 2015. Hello George, Just leaving feedback for an order placed earlier this week. I have been after this particular backpack for a while now and managed to find it on quite a few sites but Snowy's Outdoors was the most appealing with lowest price and free postage. The only downside of this online order was my mobile phone number was incorporated within the delivery address which of course is visible on the outside of the parcel. I wouldn't think this was common policy when mailing out orders as it could be considered a breach of privacy. Maybe a one off printing error? Other than that I am very happy with my purchase and your service. Many Thanks, Donna – Colac, VIC

 

May 29, 2015. Hello Snowys, Thanks for your excellent and quick response to questions i had about my order and details of the product. Great prices and your staff is what will keep me coming back. Thanks Andrew – Currency Creek, SA

 

May 28, 2015. Hi, I recently purchased two Deuter Helion 60 Roller Travel Packs.  I would just like to thank you for your prompt service and great price. The packs arrived in perfect condition and are already being put to use. Regards, Stephen – Newstead, VIC

 

May 26, 2015. Hi Lisa, I received my Tent cots today. Thank you very much for your help. I appreciate it so much, I will definitely recommend your business to all my friends and colleagues. I have attached a small note I sent to choice magazine  to give your service a thumbs up. Ian – Port Hedland, WA

 

May 26, 2015. Hey guys, just brought a detuer 28 day bag from you guys. Absolutely stoked with it thanks heaps. had the cheapest price on the net and delivered it to Vic within two days which was unreal. Only wish you guys had a store in Melbourne. Cheers heaps will definitely be shopping with you guys again. Patrick – Bentleigh, VIC

 

May 25, 2015. Hi, just received our companion stove that arrived today. VERY well packed. Thought I was getting a printer delivered ( oh no ) till I realized it was packed again inside it! Very pleased with it. And the speedy service.  Regards,   Sylvia – Tannum Sands, QLD

 

May 24, 2015. Hi George, Just want to say thanks for your quick service for my online order. Package arrived as promised and in good condition. Thanks again. Regards, Werner – Palmerston, ACT

 

May 22, 2015. Hi guys, Just wanted to let you know how happy I am with my products I have purchased from you. I love being able to get products on discount where most other camping stores/sites rarely have discount like you do, especially on products like oztent.  I am more then happy to recommend your site to others due to the products available, service and prompt delivery of products. Keep up the good work. Thanks, Bryan - Warners Bay, NSW

 

May 22, 2015. Dear Snowy’s, I  recently bought 2 Coleman directors chairs – The price, delivery and customer service was exceptional – the websites description and photos made purchasing a breeze. I will be buying any future camping needs from Snowy’s. Many thanks, Mike – Warrimoo, NSW

 

May 21, 2015. Hi, Thanks for the very prompt parcel of camp oven and cover. I searched quite a few places for them and found yours to be not only cheaper but free delivery. And it came within three days, amazing. So thank you and keep up the great work, I will certainly use this site again. Cheers, Chris – Gympie, QLD

 

May 21, 2015. G'day to all at Snowys We have just purchased a new Black Wolf Turbo tent and other accessories. We are so happy with our purchase. Your team has been outstanding. Great service,Super fast delivery. Only wish all customer service was like yours. Will be happy to spread the word to all. Regards Moreno and Jodi – Braeside, VIC

 

May 21, 2015. Hello, I recently received a delivery of a Coleman 5 position padded chair from you. I was very happy with the communication from you as the chair, when ordered, was out of stock and it would arrive mid-May. I was emailed to say it was on its way and it arrived soon after - mid-May! Thank you for your good service. Regards, Gail – Glenorie, NSW

 

May 18, 2015. Hi, Thank you for the easy trouble free purchase. Regards Scott – Lisarow, NSW

 

May 18, 2015. Hi Rob! Just wanted to thank you so so much for my new Caribee Fast Track 75! I looove it, and I think the service with you guys was amazing, I only ordered it on Friday, and I've already got it! I was so scared it wouldn't make it on time for my trip, so I was very surprised and happy! The product is exactly what I thought it would be and could not have asked for a speedier delivery. You also had the cheapest price out there on this one, so you'll definitely have me spreading the love about Snowys! Can't wait to use this baby soon, so thank you again! Varenka – Braeside, VIC

 

May 16, 2015. I ordered a hiker fly from Snowys after having extremely bad service from a Melbourne based camping store that could not tell me about delivery date or even return phonecalls when they said they would follow up and call me back - still waiting. Saw your site and did an online order that arrived in 3 days, well packed - thanks for the prompt service will be using you again in the future. Cheers, Peter – Malvern East, VIC

 

May 16, 2015. Hi, Very pleased with the service.  Received the package today – that was Fast! Thanks Heaps, Max – Torquay, QLD

 

May 15, 2015. Hi George, Just a thank you for the prompt order/delivery of my bedourie camp oven. Sent an e-mail Sunday afternoon with a query and I was staggered to get a reply within half an hour ON A SUNDAY, unbelievable. Monday I sent my order and received my parcel this morning Friday 15th, now that’s service in my book . Thank you again, Helen – Perth, WA

 

May 15, 2015. Thank you again for the great camping products at competitive prices. I was astounded by the quick delivery service....which was free! Very, very happy with my purchases through Snowys. Regards, Bianca – Freeling, SA

 

May 15, 2015. Excellent customer experience.  Order received promptly and in good condition.  Good communication throughout. Many thanks, Kay – Ravenswood, WA

 

May 14, 2015. I was very pleased to receive my camping table and it was just what I wanted! (MANNAGUM PERSONAL TABLE) Reference 27452. Your price and no postage made it a worthwhile purchase, I shall certainly keep your catalogue for future purchases. Many thanks, Susan – Edith, NSW

 

May 14, 2015. Thanks for such great customer service, your team were all very helpful and did their utmost to assist me. Postage to WA turned out to be much faster than anticipated and prices were very competitive. Thanks Snowy's! Sue – Darlington, WA

 

May 14, 2015. All good,  Snowy's #1 for Stock, Service & Prompt deliveries, with good pricing a bonus. Many Thanks & Happy Camping. Peter – Port Lincoln, SA

 

May 13, 2015. Hi, We received our Oztent Bi-fold camp table today and we are extremely happy with the way it is so well made, and appears to be very strong. I am sure it would cope with the 50kg rating with ease. The packaging was 1st class and delivered in the time allotted. This was our first time purchase from SNOWYS and we would not hesitate to do it again. Thanks very much, Regards, Graham & Barb – Horsham, VIC

 

May 13, 2015. Hi Rob, Just to let you know the two Black Wolf Mega Deluxe sleeping mats arrived yesterday and they are great. Better again than the Super deluxe mats I have already been using for the past 5 years, so thanks a lot for the great customer service and delivery. Will definitely be in touch again. Cheers, Hamish – Kangaroo Ground, VIC

 

May 12, 2015. To Staff at Snowys, We have just received our two Black Wolf Compact Director Chairs which we ordered from your company late last week. We would like to thank you for your extremely prompt service and also courteous manner when I phoned and emailed with queries. Thank you to all involved and I will definitely recommend you to all our camping friends.  Regards, from, Coral – Tocumwal, VIC

 

May 12, 2015. Good morning Snowys, Just a quick note of thanks. I was so very pleased to have my new and beautiful travel bag waiting for me on my doorstep when I arrived home yesterday. From receiving a notification that you were awaiting stock, to having a conversation about when I might possibly receive the bag, to receiving an email Friday that it had been shipped, to then receiving it yesterday (Monday), I am astounded by the great communication and speedy, efficient service and delivery. Thank you so much. This will make my overseas trip so much more enjoyable. A very happy customer - I'll be telling EVERYONE! Kind regards, Helen – Sarsfield, VIC

 

May 12, 2015. Hi Rob, Thank you for your fast and postage free delivery of my CampFire travel chef thermal cooker bag ordered it Friday received it today so pleased with the efficient service from the snowy store will always search my future products from here first Thanking you again u made my day one happy camper ?? Cheers, Rosalie – West Wodonga, VIC

 

May 10, 2015. Hi Rob, just thought I would let you know that the whole experience shopping with you guys was most pleasing. Ordering by phone was simple and the item arrived 2 days later. Most impressive. Peter – Bossley Park, NSW

 

May 9, 2015. Just a word of thanks for advising me on the DARCHE COLD MOUNTAIN SLEEPING BAG which lives up to its quality as excellent.i am over the moon with it , as ii can now sleep WARM & COSY . Thanks Again for the quick service also, Graham – Toongabbie, NSW

 

May 7, 2015. Many thanks for sending the replacement part for my recliner chair. It has fitted perfectly and I am looking forward to using it for many years. Robyn – Armidale, NSW

 

May 7, 2015. Good afternoon, Today I received my order. I am very impressed with how smooth, easy and quick my order was processed and delivered. I actually first purchased this bag from another online company last week. After I paid for it, they contacted me saying that it was not in stock until the end of May (even though their website said it was in stock). I asked that they refund me as I couldn’t wait until end of May. They agreed to the refund. The next day I ordered the same bag with you. Then the following day I received an email from the first company saying that my bag had been ‘dispatched’. I contacted them asking why they dispatched my bag when they said that it wasn’t in stock. They told me that they found it in stock and decided to send it and they haven’t processed my refund. I told them that I already ordered the bag with you because they didn’t have it. They apologised and said that when I receive their bag, to bring it to the post office and mark it as ‘return to sender’. What a pain. Not only that, but i still haven’t received my refund from them which has left me out of pocket over $100! The reason why I am telling you the full storey is so that you can see the difference between an efficient company and a disorganised one. Thank you very much. I love the bag and the checklist that you provided is also very handy J Will definitely make purchases with you guys again. Regards, Loretta – Melbourne, VIC

 

May 7, 2015. Thrilled to bits! I love my purchase! Wonderful service, postage, product and price!! I have saved Snowy's to my favorites and am keen to make another purchase in the near future! Best Regards, Ash – Andergrove, QLD

 

May 6, 2015. What a well packed item we received today. Many thanks for the quick and free delivery of our goods received today. I will be mentioning your company to friends etc. Thanks again, Jeff – Simpson, VIC

 

May 6, 2015. Hello Rob, We bought a tent (Colemans Chalet) several weeks ago and only used it on the weekend. We were waiting to set it up before we commented on it and have to say that we loved the tent and it exceeded our expectations.  Easy set up and quality items. Thank you so much for the super fast delivery. We have been wanting to buy a tent for a while and did a lot of online price checks before purchasing this item. Snowys had the best price and free delivery which ticked all the boxes. Great price, great service, great tent. A very happy customer that will return to your business. Many thanks, Mark – Aberfoyle Park, SA

 

May 6, 2015. G’day, Great service. Ordered the Coleman lantern and CPX6 pack on 4/5/15, got an email on 6/5/15 to say it had been sent and just finished reading the email and the parcel is delivered. As I live 100km from your store I could not have received my goods any quicker by driving up to Adelaide. Well done will be ordering more as money comes in. Neil – Clayton Bay, SA

 

May 5, 2015, Thank you very much the stove arrived all in good condition. Now we can cook to our hearts content thank you at Snowys good service, Henny – Mirrabooka, NSW

 

May 4, 2015. Thanks Snowys. Placed an Order last week and it turned up today, great Service. I’ll be back. Regds, Clyde – Longreach, QLD

 

May 4, 2015. Hi Callum, I recently purchased a Malamoo X-tra pop up tent via your mail service and received it within 7 days from the the order being sent. It arrived safely and is just what I hoped for. It does fit our queen size inflatable mattress ok so we plan to use it for one night stops on our planned trip in the Kimberleys in June. Regards, Glen – West Busselton, WA

 

May 2, 2015. Snowys. We received our turbo tent awning screen room & side panel fast, in fact much faster than expected. We are looking forward to using it shortly when we head off on a trip along the Canning Stock Route & through NT. Thanks for keeping us up to date with order, your low prices & free delivery. Carmel & Ralph – Macgregor, ACT

 

April 30, 2015, Hello Snowys. We are very pleased with our new tent, service excellent, and delivery was prompt. Thank you. Barbara – Marlo, VIC

 

April 30, 2015, I would like to thank snowy so for your quick and efficient service. We ordered a tent from kellys on March 21 which they could not supply (although they took our $130) they passed the order on to you middle of April and within a week we had our tent . Your price was cheaper but that is not the price we paid, lucky kellys for making a profit! In future we will be dealing directly with snowy's. Thanks for great service.  Jenny – Abbey, WA

 

April 30, 2015, Hi Callum, you did good old son! Thanks for quick email response & process of my order all worked a treat, a nice change from the hassles one has come to expect from most suppliers these days, cheers Hugh – Childers, QLD

 

April 30, 2015, G'day to all at Snowy's. My chair arrived yesterday afternoon in good order. Thank you for a smooth transaction. Kind regards, Murray – Eastwood, NSW

 

April 28, 2015, Dear Rob, Thank you so much for the swift delivery of the gazebo walls. I was very impressed with both customer service and the fast delivery of the items. Looking forward to putting them to good use. Thanks again. Mark – Kelso, NSW

 

April 27, 2015, Hi guys, Just wanted to say thanks for the super fast shipping on my order... Wasn't expecting it until this week and it arrived last Friday - stoked! Can't wait to put it to use :) Cheers, Jess – Nerang QLD

 

April 25, 2015, Hi Callum, Received our Black Wolf Turbo Air Twin yesterday. Absolutely excellent service as I ordered it from you on the 17th May and you delivered on the 24th. Courier rang me hours before to let me know what time he was going to be at my house and he was there on time so a brilliant service all round. I was badly let down by a retailer over here in W.A. and you came to our rescue as we had little time before we went away. Will continue to use Snowys and recommend to friends also. Thank you very much, Steve & Trish – Caversham, WA

 

April 25, 2015, Hi Rob, Just to let you know how impressed I am with your service - I recently purchased a BBQ plate from you and it arrived very quickly, correctly and beautifully packaged. I read some of the comments on your website and heartily agree with all that has been said. I will certainly use your company again and will advise my friends of my positive experience.  I live in a Lifestyle Resort and many or our residents have caravans, motorhomes, etc and so they will be interested in your company and its products. Thanks again, Lynn – Truganina, VIC

 

April 24, 2015, The parcel has arrived this morning. Looks good and what I was after. Thanks for good service. Greg – Maffra, VIC

 

April 23, 2015. Dear customer service member, I am writing to that I am very pleased with your service and fast delivery on my last order with you Snowys really made it easy for me to shop on-line, and I will most definitely will shop with you in the near future. The service, fast delivery and my product is amazing. Thank you. Regards, Mary – Serpentine, WA

 

April 23, 2015. HI Rob, Just letting you know our order arrived safe and sound thank you very much. Thought I’d also let you know I appreciated your competitive price. I loved the camping checklist you popped in, I will be sure not to leave anything at home next time using it. Kind Regards, Anna – Floreat, WA

 

April 23, 2015. Hi, just received my final items of Oztent RV1 and accessories. I am am impressed with Snowys on-line service and particularly the prompt delivery. Thank you and well done. Colin – South West Rocks, NSW

 

April 22, 2015. Hi Snowy. Brilliant service. 10 out of 10. Ordered Monday received goods Wednesday at Streaky Bay. Impossible to be more efficient. Many thanks.  Doug – Streaky Bay, SA

 

April 20, 2015. Hi guys, I recently purchased a Black Wolf Dragonfly hike tent from you guys and it was suggested that I provide feedback, be it good or bad. I'd definitely like to provide good feedback, because not only am I continually impressed by the product pricing you guys offer (particularly on Black Wolf gear), but I was very happy to have received my new tent only 3 business days after the purchase, even though I'm based in NSW. Thanks guys!  Nathan – North Rocks, NSW

 

April 20, 2015. I ordered a drink bottle last week and i was pleasantly surprised at how fast it arrived. 2 days after placing the order! I have never heard of Snowys before but I was comparing prices online and you had the best price so I thought I'd give it a go. You also had free shipping which is always a plus when making an online order for me. I will definitely be recommending Snowys to my family and friends and it will be the first place i check when buying again. Thanks for keeping the prices great! Steph – Sheidow Park, SA

 

April 20, 2015. Just a short note to say thank you for your very prompt service. I am very pleased with your prompt delivery of both my orders. Thank you again. Darrell – Raymond Terrace, NSW

 

April 17, 2015. Hi there Erin, Thank you very much for our new Coleman chairs. We are very happy with the 2 chairs. When we need something else, we will definitely look you up. Excellent.  Delivery was great as well. All Good. Thank you. Stephen & Lancia – Aroona, QLD

 

April 17, 2015. Dear guys, Thank you for the best price around, and for the FREE delivery. Jack will be looking forward to lots of wonderful camping adventures in his new sleeping bag. Thanks and regards, Ali – Leura, NSW

 

April 17, 2015. Hi Callum, Received my order, very happy with the service at Snowys. Have a good weekend. Lisa – Leopold, VIC

 

April 16, 2015. Hi guys, I received the tent today . It was wrapped & packaged well, the tent arrived when your email said it would. I am very happy to have done business with you. I happily would trade with your company again. Keith – Kilaben Bay, NSW

 

April 15, 2015. Good morning. Just writing to let you know the service was quick and easy and very efficient delivery. Thank you a lot. Maxine – Mowbray, TAS

 

April 15, 2015. Hi George, Just wanted to thank-you very much for the great service in purchasing from Snowys! My backpack arrived quickly and was packed in such a safe manner. I was very impressed and will definitely purchase from you in the future and recommend you to others. I also was very pleased with the note asking for my feedback. You obviously care about your customers. Good work! Kind Regards. Sandra – Greensborough, VIC

 

April 15, 2015. Thank you for your excellent service and unbelievable price. My parcel arrived promptly. It is good to know there is still a company out there that provides the kind of service you thought no longer existed. Ken - Port Macquarie, NSW

 

April 15, 2015. Hi Snowy's team, I'm writing to thank you for your great service and fast delivery of my order #25798 before Easter.  The Oztent products are terrific and I'm very happy with the purchase.  We have had several discussions around the campfire about the most comfortable camp chair, and the Goanna and King Goanna are by far the best on the market.  It was such an easy process to order from you - we will definitely be back for more in the future. Many thanks, Sophie – North Geelong, VIC

 

April 15, 2015. I recently ordered a Primus high output camping stove. Delivery was quick and well packed. Thanks for the prompt service. Very easy website to navigate and order. Price was great and product looks good. I am looking forward to using the stove. Regards, Kelwyn – Melville, WA

 

April 15, 2015. Hi Callum, our stove arrived yesterday and we were thrilled. The delivery was very fast and it was beautifully packaged so it has arrived in perfect condition. I have posted a review on FB for you. Thank You, Suzanne – Toongabbie, NSW

 

April 14, 2015. Hello, I just wanted to send you a quick email to thank you for your amazing service. I placed an order yesterday online for some OzTrail Base Pods and I have received them earlier this morning.  Not only did you provide next day delivery but it was free too!!  Thank you for your excellent service and I will definitely be recommending you to all my friends. Kindest regards , Julie – Morphett Vale, SA

 

April 14, 2015. Thanks for the quick and efficient delivery of the Oztent deluxe peaked side panels. Great service. Regards, John – Melbourne, VIC

 

April 13, 2015.  Hello … just received my king goanna stretcher all the way to Maryborough Qld … mate, great price, great service, polite, speedy and efficient.   Many thanks … I will continue to spread the word about how good it all is at Snowys camping …..Jeffrey – Dundathu, QLD

 

April 11, 2015.  GOOD PRODUCT,COMPETITIVE PRICE,SPEEDY DELIVERY ,WHAT MORE COULD YOU ASK. REGARDS, JIM – Boolarra, VIC

 

April 11, 2015. Hi Mark, Received my Oztent King Goanna Stretcher in perfect order and in 4 days (outback NSW). Excellent communication, helpful service, prompt call back re check delivery in my area. Stretcher is easy to setup and looks good. Many thanks, Sue – Goodooga, NSW

 

April 10, 2015.  Dear George, My parcel of 3 sides for a small gazebo arrived this morning and I am delighted.  That was incredibly speedy delivery.  So I put the whole thing up this arvo and found that, although a different brand from my gazebo, the walls fit perfectly.  How good is that? And the price? About 20% cheaper than anything else I could find on the web.  So as I say, I'm delighted. Many thanks, Jenny – Camberwell, VIC

 

April 10, 2015. Just to let you know, you have done a good job, pleased with the bed and mattress, thanks a lot. Kevin – Edmonton, QLD

 

April 10, 2015. Hi Mark. Thanks for the very prompt mail order service, it’s just as good as your in store service, why would anyone want to go anywhere else, you are the best. Regards, Wren  - Penneshaw, SA

 

April 10, 2015. Received my order today. Thankyou for your prompt Service, fantastic price and will give great feedback on my face book too !! Hopefully more comfort for our camping in the future !!! Best Regards, Christine – Eltham, VIC

 

April 10, 2015. Cheers Guys received this today, great service will do more business in the future I am sure....Rgds, Ian – Pakenham, VIC

 

April 9, 2015. Hi Mark, What can I say? Excellent price, excellent service, bomb proof packaging and quick delivery!! Cheers, Irvin – Belair, SA

 

April 9, 2015. Dear George, I'm delighted to say that your service was excellent.  My order arrived very promptly and well packed.  The delivery man was good - he even rang the door bell to see if anyone was at home.  Free delivery was appreciated. Thanks.  I would not hesitate to recommend your company. Regards, Kay – Mount Barker, SA

 

April 9, 2015. Hi. Just to say thanks, we are very happy with the tent-cot and the service we received from Snowys. Everyone that has seen it thinks it is a great idea and product. Joanna – Capel, WA

 

April 8, 2015. Hi, I purchased a blow-up mattress from you a few months ago and wanted to thank you for the outstanding customer service I received. I live in Melbourne and ordered the mattress on-line at around 1pm.  I received a confirmation email at approx. 3pm that day, thanking me for placing the order and advising me that my mattress had been packed and sent by courier. The very next day at around 11am, the courier was knocking on my door!!! I have never received such prompt, polite service from an in-store purchase...let alone an on-line one!!  I don't typically purchase a lot of camping style products, but let me tell you...if I EVER needed anything that your store carries, I would not hesitate to contact you again. I have already and will continue to gladly rave about your amazing service to all my family and friends. I wish you all the success in the world for a continuing successful business, I unfortunately know of too many other companies who could take more than a leaf out of your book. Alison – Altona, VIC

 

April 8, 2015. Received my online order today. Very fast service. Best online price and free post as well - excellent. Have bookmarked your website. Cheers, Brian – Wynn Vale, SA

 

April 7, 2015. Hi there, I just wanted to provide you with some positive feedback, thanks again to everyone at Snowys for providing great customer service!! We are so impressed with Snowys and your website will always be our place to shop for camping gear now. Our order was packed, shipped and delivered to country NSW in record time. We didn’t expect to receive our delivery in time for Easter but it arrived in record time. Your prices seem to be unbeatable and we appreciate your honest approach to business. It’s great to see a camping store have a sale before Easter so customers can enjoy what we all love to do – go camping with great gear.  We noticed some big stores announced their sales on Easter Saturday, disappointing for those that had just parted with their hard earned dollars to buy what they could afford. We’re now doing what every business hopes their customers will do - telling all our friends to shop at Snowys too! Jen & Mick – West Kempsey, NSW

 

April 5, 2015. Hi George, Thank you so much for once again giving our family excellent service.  This is the first time we have ordered online as we always buy from the Richmond SA store but under circumstances could not get in to the store to buy the clothes hangers.  They are also great and glad we purchased them for camping and at home. Excellent delivery as well. Regards, Doug and Heather – Morphett Vale, SA

 

April 5, 2015. Very efficient! Thank you, will shop with you again. Susan – Ringwood East, VIC

 

April 2, 2015. G'day George. Feedback - a pleasure to report back that your service was better than good - it was excellent and the staff I spoke with so pleasant and very competent. Congratulations and many thanks. Barry – Carine, WA

 

April 2, 2015. Hi George: Order arrived safely last week. Great service (and products) which was very much appreciated. Kindest regards, Ray – Artarmon, NSW

 

April 2, 2015. Hi Service Team, great service. Order Monday, received Thursday. Chair assembled and ready for a relaxing beer come sundown. Many thanks for your prompt action to my order. Regards, Paul – Merriwa, NSW

 

April 1, 2015. Hello George, Could not find these chairs at any of the well known camping stores in Melbourne. Ordered on line from Snowys & had them at our front door 2 days later. Excellent service. Thank you. Kim – Camberwell, VIC

 

April 1, 2015. Hi Erin, I received my two OzTrail camp oven bags today , very well packed and very quick delivery, a happy customer, Thanks. Cheers, Andy – Roxby Downs, SA

 

April 1, 2015. Thank you! You were fabulous, one of the things we ordered was out of stock, so you rang and I changed the product.  Now we have our food in time for our hike. Thanks very much. Annette – Glen Innes, NSW

 

March 31, 2015. Hi George, Joanna and I are very impressed with both your product and delivery service, we were notified this morning and Joanna drove into Capel to pick it up. Not a criticism, just a comment as we are gray nomads we have had to put a thicker mattress in which of course we will fold separate from your product. Cheers, Rex and Joanna – Capel, WA

 

March 31, 2015. Hi Lisa, Received my order thank you and wow what a fantastic service. From an email on the weekend to your snap response on Monday, phone order on Tuesday, and goods received on the Thursday. Very impressive :-) So thanks to all the staff at Snowys. You have won me as a customer. Many thanks, Priscilla – Cheltenham, VIC (PS I love the super comfy Exped megamat.)

 

March 31, 2015. Hi Rob, My parcel arrived today and I am very impressed. It's the first time I've purchased from you and will definitely be doing so again! You sent it on the same day as I ordered it and it arrived in 2 working days (much faster than expected) The delivery driver was also lovely. I phoned your store with a question I had on Friday and the staff member (His name is Sam) was very polite and answered my question without hesitation and offered further help if I needed it. Very impressed new customer. Thank you, Nicole – Albury, NSW

 

March 31, 2015. Good Morning. You asked for feedback so I thought I would oblige. I received my order quickly and it was delivered as instructed so all good thanks. Also I was impressed with the product. Deb – Winston Hills, NSW

 

March 30, 2015. To Snowys camping supplies, A very huge thank you to Ben for helping me out and making sure I had my two wonderful Coleman recliner chairs for the weekend, very, very greatly appreciated. The chairs are great quality and are very comfortable. Thank you very much for your help once again it was greatly appreciated. Regards, Margaret – Mannum, SA

 

March 30, 2015. Hi, Thank you so much for your quick excellent service. We ordered  a Malamoo Mega Pop up tent on a Sunday evening online and it arrived on our door step Wednesday morning. The courier even called us to let us know it had arrived. Fantastic service and we will be sure to recommend you to others and use your service again! Very happy customer!!!:-), Katherine – Eliminyt, VIC

 

March 27, 2015. Hi, I just received my ice box. Very prompt delivery, everything was fine. Thanks, David - Brooklyn, VIC

 

March 26, 2015. Hi. Our order arrived yesterday on time and in good condition. Great doing business with you. Brian – Shoalhaven Heads, NSW

 

March 25, 2015. Hi, Just a quick note to say thank you! We were very impressed with your speed of delivery and easy to use website.  Your prices are extremely competitive too. As it happened, we tested our new tent over the weekend and it absolutely poured with rain!  At least it was a good test.  The tent seems to be great quality, well designed and made and quick and easy to put up. We were happily warm and dry with loads of space – us, 3 kids, all the gear and even the dog fitted in easily. Thanks again, Georgina – Castle Cove, NSW

 

March 25, 2015. Thanks for prompt and very well priced product, keep it up, pleasure doing business with you and thanks for your list of products. I know most products are manufactured in China your products fall in the same group but to have it delivered in real time and not one month after purchase is a plus. Kaz – Aireys Inlet, VIC

 

March 25, 2015. Hi Guys, Delivery arrived all in great nic. Thanks heaps. Regards, John – Wodonga, VIC

 

March 24, 2015. Hello I recently purchased a Coleman tent from you using the online service. I am very happy with the prompt delivery and the email updates leading up to delivery a good service thank you, David – Tanunda, SA

 

March 24, 2015. George, Thank you so much for your prompt service with delivery of my new sleeping bag.  It arrived in Queensland today, it is still over 30 degrees here today so I shall have to wait to try it out but it looks fantastic and is just what I wanted. Thank you for your excellent service.  I shall have no hesitation in recommending Snowys to my friends and colleagues. Regards, Cheryl – Towoomba, QLD

 

March 23, 2015. Hello George, We received our Black Wolf Turbo 240 in 4 days Adelaide to Hobart. Terrific turnaround, thanks to Snowys and Fastway. Tent erected and tested, we are now planning shake down trips before setting off on a long trip. Thanks again for quick and efficient service... and a great price. Regards, John – Taroona, TAS

 

March 23, 2015. Hi Snowys, Just wanted to thank you for your brilliant customer service; I received my Oztent Gecko Stretcher in record time! Lots of other businesses should take a leaf out of your book, well done. Many thanks, Jane – Pascoe Vale, VIC

 

March 23, 2015. Hi, I received my order of Oztrail Compact Gazebo last week. Wonderful service, delivered on time. Thank you. Anne – Sutton, NSW

 

March 23, 2015. Dear George, We would like to thank you for your fantastic service in delivering our order in such a quick manner. Ordered last Thursday pm arrived Monday 11am 125km east of Melbourne. We would highly recommend your company to our friends, Thanks again Garry & Jan – Trafalgar, VIC

 

March 23, 2015. Hi George. Thanks for the good products, fast service, and great price! Cheers, Dave – Kellyville Ridge, NSW

 

March 23, 2015. Hi, Just wanted to say thanks for your awesome service. I received my new tent today, quicker than expected. Look forward to my next purchase! Kind regards, Troy – Kurri Kurri, NSW

 

March 23, 2015. Just received our new chair. Great service, great price. Look forward to dealing with you again. Regards, Peter – Yeppoon, QLD

 

March 21, 2015. Dear Snowys, You delivered as promised. I would like to take time out to say Thank you so much for not letting me down and for the update emails. I will recommend you to all my camping enthusiasts that I know. Thank you once again. Emmanuel – Botany, NSW

 

March 21, 2015. Wow thank you so much, I received an email on Thur advising me that you were waiting for more stock, so i was hoping my order would get del by Easter, on Sat morning my neighbour brought it over it came on Fri afternoon, & was left next door as advised I was shocked, thank you for your prompt del as this is the first time I have ordered of Snowys but it won’t be the last,  even though I paid  Anaconda had the same unit for $5 cheaper but I could only buy online which meant $10 del fee, ordering from you  I still  saved by not having to pay for del, wish you all a happy Easter, Regards from Rozz & family - Plympton, SA

 

March 19, 2015. Hi, You've asked for feedback regarding my purchase. I would like to say I have been very happy with the service in all regards. While waiting for stock to arrive, (you had run out of the particular sleeping bag I had ordered), I was kept in the picture at every turn. to the point where I even had a call making sure I wasn't away on holiday when the bag arrived. Thanks for everything. Catherine – Iluka, WA

March 19, 2015. Dear SNOWYS, I received my orders today, thank you so much. Excellent services by SNOWYS's Customer Service team, Weldone. Thank you for the support and services. Regards, Tom – Craigeburn, VIC

 

March 19, 2015. Mornin, Just a note to say thanks for the great service. I ordered a 1 man hiking tent and a McKinley back pack and it was here within the week. I’ll be back.  Regds. Clyde – Longreach, QLD

 

March 18, 2015. Hi, Great job with order. Excellent price and website easy to use. Got sick of high prices and running around to BCF etc. only to find no stock or way overpriced. I will shop again. There was only one small problem, the tracking was a bit sketchy once in the Newcastle area. I live in a rural area and if I know a delivery is coming i will arrange someone to be home to collect. Cheers, Dave - Medowie, NSW

 

March 18, 2015. Customer Service Manager. I wish to advise that on the occasions I purchased items, I have found the service provided by Snowys to be very efficient and reliable. Brian – Kilsyth, VIC

 

March 17, 2015. Hi, I would like to provide some feedback on my purchasing. I have been an an internet shopper for 10 years and have never experienced such a great purchasing experience as with Snowy's. The blog on sleeping bag temperatures was very informative and won you my business. Your price was also very competitive. The item was out of stock with an estimated arrival date. I called to confirm the date. Got onto a helpful person straight away, they gave me the same info as the website - fantastic! I ordered - no issues. A few days before the due date I received an informative honest email explaining the delays from the supplier and the new delivery date. On the new delivery date I received a call confirming that it had arrived and to confirm 'leave at door'. I explained that I was hoping to use the sleeping bag on the weekend and the person offered a different, faster shipping method to get the bag to me at no extra cost. Fantastic! I have more bags to buy so if I am happy with the bag itself will be ordering more from Snowy's. It was a pleasure to deal with you at every step of the purchase, and I will be telling as many people as possible to buy from you. Please feel free to use this testimonial. Sarah – Ballarat VIC

March 17, 2015. A nice Easter treat:  Ordered a big tent (Coleman Montana, 34kg) online at 10:00pm.  Nice streamlined checkout system with good payment options. The tent was delivered to my door at 1:30pm the next day — only 15.5 hours later. The icing on the cake? It was on sale so I saved $375 (36%) and paid $0 for shipping.  Online shopping can't get much better than this.  Well done and keep it up! Tim — Salisbury, SA

 

March 17, 2015. Hi there, Just wanted to leave some feedback on how great I think your website is and how well priced your items are especially in comparison to your competitors. I have been looking for certain items online and I store for weeks now and somehow only stumbled across your website today. Wish I had earlier as it would have saved me a lot of time. Free shipping is great too - especially to WA where most of the other sites charge. Will definitely be recommending your site to others. Thanks! Sue – WA

 

March 16, 2015. Hi, We ordered an Caribee Screen beach UV Guardian Blue. It only took three days to arrive at our door. Much to our pleasant surprise. We were prepared to go to the beach in the afternoon that day and mentally expecting we would not have the beach screen arriving in time. What a good timing it arrived 10 am that day! Well done, Snowy's and your chosen courier. Cheers, Wilfred – Mitcham, VIC

 

March 16, 2015. Hi Rob, Just wanted to let you know that my new backpack arrived today and I couldn’t be happier. I am very impressed that you guys got it to Armidale in 4 working days from Adelaide! In fact, I’m impressed with everything about Snowys. Your website is one of the best set-ups for an online store that I’ve used, your customer service was great,  you beat the next-best price for the identical product by more than 10%, and I got free delivery! What’s not to love. Thanks very much. I’ll be back! Jacqueline – Armidale, NSW

 

March 15, 2015. Hi Snowy’s, I recently purchased a Malamoo 3 sec tent from your company, just saying great tent and fantastic service from Snowys. I have already recommended your company to a friend who is looking into purchasing a new tent. Thanks, Garry – Coffs Harbour, NSW

 

March 15, 2015. We purchased a Jumbo sun lounge in late Jan. this year. Just letting you know we were delighted with the service and the product. Many thanks. Ken & Pamela – Forest Hill, QLD

 

March 13, 2015. Hi there, I just wanted to say how excellent your service was for my purchase of an Oztent RV3 tent. Your online ordering was easy and fast and when I emailed a question to your sales team I received a quick and friendly response. Tent arrived by courier within 4 days with free postage AND was $230 cheaper than your competitor’s prices. Very happy and I am about to make a further purchase! Who needs EBay! Kind regards, Bruce – Murray Bridge, SA

 

March 13, 2015. Hi Mark, Just a quick thank you for the excellent service in supplying my Companion single burner cooker this week. As usual your service was quick and efficient. (Just a little bit of info for you, the blurb on your web page re the stove states that the required hose and regulator is not included with the stove but it is actually part of the package) Thanks for your help, Kind regards, Neil – Orbost, VIC

 

March 13, 2015. Hi, I recently purchased a foldable camp stretcher from your website and found the total experience fantastic. The staff I spoke before ordering on the web were very helpful with advice and everything proved to be reliable. I'll definitely use your services again for future purchases. Kind regards, Simon – Canterbury, VIC

 

March 12, 2015. It was a pleasure to deal with a company which provides accurate and prompt service, throughout the whole purchase process I was kept informed by email constantly giving me confidence and reassure I had chosen a professional to buy from. I would highly recommend buying from Snowys Outdoors . Patrick – Halls Head, WA

 

March 12, 2015. My Primus has arrived safely. I can only commend you on your excellent service. We will certainly buy from you again. Regards and thanks. Bill – Templestowe, VIC

 

March 12, 2015. Hi there, Further to a recent order I placed with you for an Outdoor Connection Outhouse. I would like to advise that I was very happy with the fantastic customer service and arrival time of my order. I have no hesitation in recommending you or using your services again. Kind regards, Judy – Camden South, NSW

 

March 11, 2015The products that they sell are the cheapest online I could find. Also their deliveries were fast as well. A very satified customer. Jason – Parkwood, WA

 

March 11, 2015. Hi George, Chairs arrived safely this morning as tracked. Extremely satisfied with service and quality. Thank you. Ray – Mowbray, TAS

 

March 10, 2015. Thank you so much for the service in completing our order. You have totally exceeded my expectations of service and value for money.  We searched so many retailers for the backpack we needed to meet our requirements for an upcoming trip to Gallipoli for the 2015 centenary.  Once we found the make, model and size we desired we struggled to find a retailer who could give us the colour choice we desired.  Your staff member, George, was incredible with his willingness to help and ensure we got what we wanted, going above and beyond our expectations.  The colour we wanted was not listed on your site so we called to check what was possible as the item was listed on the wholesale suppliers website in our chosen colour.  He checked the warehouse stock and assured me that if we placed the order for a slightly different colour, he would pack and despatch the ones we wanted, explaining it was old stock and he would get it from the wholesaler if necessary.  He noted our names so he could find the order when it came through on his packing list. Your price was competitive also, however, after this experience I would always now check your store first for our needs.  In addition, I love the inclusion of a travellers check list with the order!  It is a perfect gesture of thoughtful, quality service, something that is sorely missing in the retail world today. Julie – Warana, QLD

 

March 9, 2015. Thanks Snowys, great branded products, fabulous prices and even quicker delivery. Highly recommended seller. Thanks again. Karen – Raymond Terrace, NSW

 

 March 9, 2015. Hi there, I recently purchased a Darche Cold Mountain sleeping bag. As I reside in Victoria, and it was a gift, I spoke with a male (unfortunately can't remember the name) who was extremely helpful in advising of shipping duration etc. Purchase was completely no hassle, and I would definitely recommend Snowys to family and friends for the great customer service and competitive prices. Lisa – Lalor, VIC

March 9, 2015. Dear team, My Oxtent rv2 arrived with 3 days of ordering. Very prompt. Much appreciated. Regards, Sally – Cook, ACT

 

March 9, 2015. Many thanks, have received your parcel late this afternoon. I hope to have the pleasure of using it in the near future. Cheers, Anne – Buderim, QLD

 

March 7, 2015. You guys were great. This tent was the cheapest on the internet and had fast delivery. Robert – Abbotsbury, NSW

 

March 7, 2015. Dear George, our order arrived promptly and in good condition. Sincere thanks for your excellent service and congeniality. Be assured we will 'start and finish' at Snowys whenever we are able. Best wishes,  Ralph – Port Lincoln, SA

 

March 6, 2015. Hi George, Just a note of thanks for the wonderful service we received in the delivery of a camping chair.  We only placed the order on Wednesday night and the chair arrived in A1 condition on Friday afternoon. We will definitely let our friends know of the service you provide. Many thanks,  Joyce – Hamilton, VIC

 

March 6, 2015Can't believe how quick that was!! Thanks!! Barry – East Melbourne, VIC

 

March 6, 2015. Hi just received my order today and I would like to thankyou for your excellent prompt service. I am also very happy with the product ordered and would have no hesitation in recommending your business to anyone. Regards, Ray – Glen Waverley, VIC

 

March 5, 2015. Hello. Thanks very much for your excellent service and very fast delivery. Will be using you again and recommending to friends. Rob – Pascoe Vale, VIC

 

March 5 2015. Just letting you know how you did- Wonderfully! Thankyou, we would love to shop with you again. Kate – Castle Hill, NSW

 

March 4, 2015. Just wanted to say Hi and Thankyou for the Great customer service from Lisa who promptly replied to my ?? Thankyou So much for delivering our new Oztrail 4wd Leisure Mat so quickly!! Fantastic service and Great prices,will defo look on your website first in future for anything camping related-Awesome :) Cheers Kind Regards Clare – Aldinga Beach, SA

 

March 4, 2015. Hi guys....I'm most impressed!! I ordered an Aerobed mattress via web-site at 10am on Monday -- and it's just been delivered to me at home in Northern Beaches area of  Sydney at 2:15pm on Wednesday.  That's 52 hours from SHOP in Adelaide to DROP in suburban Sydney. Well done & thanks !!!! PS: My grandson will sleep-test it this coming weekend :-) Richard – Belrose, NSW

 

March 3, 2015. Greetings. The bag arrived yesterday in good order and condition.  I am very impressed with your efficiency. Many thanks and best wishes, Andrew – Launceston, TAS

 

March 2, 2015. Hello, I have received my order well packed and very promptly, thank you for the excellent service. Regards, Tammy – Minto, NSW

 

March 2, 2015. Just wanted to let you know that I'm very pleased indeed with the item that just arrived, with the "best price going", with the free shipping-WOW-& EXC packaging, with the fast delivery and with your friendly and personalised note that was included in my parcel. Far outweighed the morons here in Tas who are still in the dark ages and who think that because of the distances that they have us over a barrel. Your price was waaaay lower than theirs to begin with and they refused to do better - even when told of the deal I could get with you guys!! Won't give them any more chances - you're my main port of call now & I'm good-mouthing you to everyone I know - more business coming your way, definitely!!!!!! Most impressed...... many thanks indeed for providing a top-notch AAA+++ service. Nicola – Montrose, TAS

 

March 2, 2015. Hi guys. Recently bought a jet tent bunker from you.  I bought and paid via internet on a Thursday after hours and it arrived in Melbourne lunchtime the following Monday (today).  To say I am delighted is an understatement. Thankyou for such speedy professional service.  I'm sure I will be shopping with you again in the future.  Cheers guys. Michael – Burnside, VIC

 

February 27, 2015. Hi Erin, I received my awning shade today 27/02/2015 and am very pleased with the item and the promptness of delivery. I will definitely tell others of your service. Thank You very much. Gary – Mackay, QLD

 

February 26, 2015. Dear Snowys Team, Thank You so much for your efficient, excellent service in  processing and sending out my order. My order arrived within two days, I was both excited and amazed to receive it so quickly , please pass on my congratulations to all the Team involved not forgetting your marvellous couriers. I am absolutely thrilled with my purchases and recommended you to a friend who purchased a headlamp. My Sincere Thanks Once Again. Marlene – Mildura, VIC

 

February 26, 2015. Hi George, Just like to thanks Snowys for amazing service. Only ordered our tent on Tuesday and it arrived in regional Vic at 1:30 today!! Unreal!! Didn't think we'd have it in time for camping thus weekend. Now the kids are frothing!!  Cheers! Scotty – Mount Martha, VIC

 

February 26, 2015. Hello everyone at Snowys, Just wanted to thank you all for the very friendly and great customer service that you provide - I placed an order for a new tent and other items and they arrived just two days later. Well done, you certainly exceeded my expectations. Renato – Greensborough, VIC

 

February 26, 2015. To Erin, I would like to say thank you.  Today I had received my order, which I had ordered online, (food packages for hiking), and the parcel was delivered in a timely manner. Considering we live in a rural area, parcels can take up to 10 days to be delivered, your delivery service has only taken 4 days. As this is for my son whom is with the Scouts of Victoria, and will be undertaking a 3 day hike soon. I have passed on the great service of your company and the fantastic pricing to other members and families of the scout group,  to order through Snowys.com.au. Best regards, Nina – Horsham, VIC

 

February 25, 2015. Hi just going through some files and noticed the note that came with your tax invoice re my order 267141  Feb this year where you asked for feedback (Erin). If I was asked to rate Snowys from 1 to 10 I would give an 11. The price was the most competitive I could find in Australia, your email tracking system was the best and it arrived in Bundaberg in a very short time. What more can I say. Kind regards, John – Walkervale, QLD

 

February 25, 2015. Hi Erin. Just had my first cup of coffee in my new percolator terrific. Can't wait to go camping. Great service. Thank you. Sandee – Jimboomba, QLD

 

February 24, 2015. Hi. I recently bought two lots of goods from your website, for my upcoming hiking trip.  At both times, you have completely exceeded my expectation. The online store itself was easy to navigate, with a great selection of products.  And your delivery service was simply amazing.  I ordered my stuff on the weekend, and they were delivered within 2 business days - something that I've never experienced with any online purchases. I will certainly recommend your store to my friends and family.  And most of all, I will be coming back to your store... Thanks, Kin – Doncaster East, VIC

 

February 24, 2015. Thank you this arrived yesterday - hand delivered to my office - very professional. I've left you a google review. Well done. Jeff – Derrimut, VIC

 

February 23, 2015. Hi Lisa. Thanks once again for the brilliant service from Snowys online. This is our second order on line and both have been a fantastic service: Prompt, hassle free and fast. We would recommend this method to anyone. Cheers. Deb – Goolwa, SA

 

February 23, 2015. Thank you for your great friendly service and fast delivery. I received my aero bed before 9am this morning. Haven't tried it yet, but I am sure it will be very useful. Thanks again. Helen – Mount Ousley, NSW

 

February 20, 2015. Hi, just want to say thank you, I have received my tent and am very happy. You were prompt with your delivery and the tracking details were great. Regards, Cathy – Carlingford, NSW

 

February 20, 2015. Hi there. to the cast and crew at Snowy's I thought the service was fantastic. You kept me informed of what was going on and answered any questions I had. You let me know when you'd sent my Bladerunner bags and surprise surprise I got them the next day! This blew me away considering it had to come from SA to Melbourne. Thanks for the great service. I'll shop with you again.  Gary – Boronia, VIC

 

February 20, 2015. Hi there Erin, Just a quick note to let you know my lantern arrived OK yesterday, and I'm more than pleased with it.  I'd also like to thank you guys for enabling a smooth and simple transaction, and a speedy and safe delivery. Will hope to deal with Snowys again! Kind regards, Geoff – Yarram, VIC

 

February 2015. Toward the end of 2014 I went to the caravan and camping show in Adelaide. I was looking for a new tent as I was having trouble lifting my Oz tent on the roof of my 4x4. I noticed that the Snowys camping store stand had the Black Wolf turbo tent erected. I spoke with the sales staff about the tent, I found them all to be really friendly and polite and extremely knowledgeable about their products. I ended up buying the Turbo lite240 tent and the front panel and 2 deluxe side panels.

On the Australia day week-end in 2015 I went to Newcastle to see my son. The weather for the first few days was fine but then it changed, we had thunder and lightning and heavy rain. But I was warm and dry in my turbo tent, not a drop of rain got in.

So I would like to thank all the staff at Snowys for helping me so much. I would also like to thank the makers of the Black Wolf Turbo tent for making such a good product.

Yours thankfully, Brian – Adelaide, SA

 

February 19, 2015. Hi George, Thanks for the opportunity to supply feedback on our recent transaction with Snowys.  We purchased a Black Wolf Double Mega deluxe self inflating mattress that was shipped to our home address in Toowoomba free of charge. Your offer was the best in the country and even giving our local outdoor stores an opportunity to keep the business local, your pricing structure knocked the socks off the others. Delighted with the service and although the packaging was slightly damaged in transit, the contents appear to be just fine. As it happened, while the goods were being shipped to us, we were on our way to Adelaide but elected to take advantage of the free shipping offer with concerns re-size of the package considering flight luggage restrictions etc. but I’m inclined to think this wouldn’t have been an issue anyway.  We encouraged our son to purchase a large family tent and accessories from your store while we were in Adelaide and we were induced to drop a few more dollars into your coffers as well during our visit!  Incidentally, we met Dave while in the store and a more knowledgeable and pleasant individual would be hard to find. Cheers. Keep up the good work. Brian – Mt Lofty, QLD

 

February 18, 2015. Hi, received my backpacking food today & all is Good. Thanks for the excellent service. Regards, Wayne – Stawell, VIC

 

February 17, 2015. Thank you so much it was a pleasure dealing with you your service and price are second to none. Tony – Loch, VIC

 

February 17, 2015. Hi Snowys. Absolutely impressed with your quality of service.  Ordered chairs on Monday morning and received in Sydney before lunch Thursday.  Query on delivery answered by telephone call only hours after order was placed.  As for your prices, I bought 3 chairs for the price of 2 on other sites. Have already recommended you to friends and will be more than happy to use your site in the future. Thanks Snowys. Kerry – Gymea, NSW

 

February 17, 2015. Dear Snowys Today I received the walking pole I ordered last Thursday. Very impressive service! The Leki pole exactly matches (except for lock colour) a pole I bought in England two years ago. Deciding recently that a planned hike in New Zealand might require two poles, I attempted to buy a match at several retail stores here in Melbourne. Some didn’t stock Leki and those that did only sold them in pairs. These paired poles didn’t have the long handle I prefer & few had the speed lock mechanism. So – thank you very much. Great product range, great speed of delivery and a great price. Kind regards, Gaye – Wantirna South, VIC

 

February 17, 2015. Hi, You asked me to let you know how you did with my order and delivery. Service was excellent, very prompt and got a great price for the item I ordered. Thank you. Regards, Janine – Camden Park, SA

 

February 16, 2015. Hi, I recently purchased 2 outdoor chairs from you guys. I live in Darwin, where things are often more expensive, and the range minimal to say the least. So when an Adelaide friend introduced me to Snowys and free freight, I jumped at it and am impressed to say the least! Thanks so much, and we will surely recommend and continue to use you for all our outdoor needs. Cheers, Lachy and Anny – Stuart Park, NT

 

February 16, 2015. Hi Callum. One Happy Customer.  Thank You for such prompt efficient service in sending the Oztent Panels. The customer service when I ordered these panels was so helpful. Thank You to all, I will be glad to sing your praises for great service and prices. Thank You, Alma – Pt Lincoln, SA    

 

February 16, 2015. Hi Lisa, Just arrived , great service!! Can see me getting more stuff from you in the future. Many thanks, Peter – Elanora, QLD

 

February 15, 2015. Hi Just saying thanks for your speedy delivery of the tent I ordered the other day (an Oztent Malamoo 3 person).  Arrived within a few days of ordering and all in good nick. Looking forward to using it next weekend. Wasn't certain that it would arrive in time for that but clearly had nothing to worry about!  Will certainly keep you in mind next time I need any camping gear. Cheers, Sean – Waramanga, ACT

 

February 13, 2015. G’day George & team, I received the Kamp-Rite Tent Cot today, which was awesome timing as it is the first day of my holidays – (the box had a puncture-hole, but the tent doesn’t appear damaged). Just to pass on some feedback: I was very happy with the service and I will recommend Snowys to my mates. The test for the tent should come next week as I head off for a 5 day trip through Tassie’s Central Highlands down to the South-West lakes of Gordon & Pedder. Regards, Andrew – Devonport, TAS

 

February 11, 2015. Very happy with the fast supply and delivery of my thermal cooker bag. Quality is great and your service fantastic.  Thanks so much. Elizabeth – St Andrews, NSW

 

February 11, 2015. Hello George, I recently purchased a gazebo tent, lantern and gas burner from your store. These items were delivered yesterday and all are in good order. Thanks for your helpful service here and I will be purchasing other items from your store soon. Kind regards and cheers, Ted – Dugandan, QLD

 

February 10, 2015. Hi, In regards to our order for a camelbak chute water bottle, I am really impressed with the product, customer service and delivery.  Will be purchasing again from Snowys in the future! Keep up the great work! Thanks! Regards, Shalini – Sydney Olympic Park, NSW

 

February 10, 2015. Thanks for the great service and great price. I was worried the dehydrated meals I ordered would be approaching their expiry date (I intend to keep them long term) but was pleasantly reassured and satisfied to find they had years to go. Thanks heaps for the professional service!  Shannan – Albion Park, NSW

 

February 9, 2015. Hi George. On the two recent occasions that I have used your online service I have found it to be excellent with very prompt delivery. Thanks, Ian – Craigmore, SA

 

February 8, 2015. Hi, So impressed!  We order a massive tent weighing 76kg and not only was the price $679 cheaper than the Oztrail retail price on their website, delivery was also free all the way to Tassie. And the tent was delivered in under a week from the order date. Very impressed and extremely grateful. Sally – Howden, TAS

 

February 7, 2015. Dear Snowys, (George) Just a heads up that the Oztrail Hiker 2 tent has arrived and all is good. We are extremely happy with the product and the great efficiency of buying this product from your firm via the online process. Keep up the great work..and we confirm we have no hesitation in buying other products from Snowys (and probably will) and recommending your firm to all our camping friends and family. Cheers and all the best, Ivan – Thornleigh, NSW

 

February 6, 2015. Hi there. Thanks for my package, literally 24hrs purchase to door, amazing. It arrived in great condition and George my online sales consultant was sensational, easy to deal with and speedy. After all the dramas and issues I'd had getting a pack this was amazing. Thanks George and thanks Snowys. I'm definitely a converted online buyer and a customer of yours moving forward. Kind Regards, Stephen – Ascot Vale, VIC

 

February 6, 2015. Hi Lisa, Just a quick note to let you know the sleeping bag arrived today and the other two items yesterday so we're all set for us camping trip tomorrow.  Thanks for your help in facilitating the prompt delivery, it's much appreciated. I've been really impressed by the service I've received from the outset which has been great.  I'll definitely look to shop with you guys again as we continue to build up our camping supplies. Many thanks, Janine – Newport, VIC

 

February 5, 2015. Hi Erin, I recently purchased a Primus gas stove from Snowys. You included a slip welcoming feedback so here it is. I love shopping at Snowys. Until now it has been almost exclusively in store. However your free postage offer for online shopping is brilliant. The stove was already very competitively priced (your regular price beat BCF’s one day 20% off price) and considering I didn’t even have to use fuel or travel time the offer was irresistible. The stove arrived within 2 working days and was very well packed. Thanks for a great shopping experience. Kind regards, Ian – Hyde Park, SA

 

February 4, 2015. Good Afternoon. Just wanted to let you know that we received our Oztent Gecko Stretcher today and we are very happy with it.   The service you provided was excellent. Many Thanks – Margaret – Dalby, QLD

 

February 4, 2015. Hi there. The Roman Anytime Chair I ordered on-line on Sunday evening arrived this afternoon - thanks so much for the good service and quick delivery. Best wishes, Gara – Sydney, NSW

 

February 4, 2015Hi all at Snowys, Just emailing to let you know that we are very happy with the service and the very prompt delivery of our air bed. We ordered on Monday and received it today (Wednesday). We would certainly order from you again should we need to. Thanks again, Annette – Nambucca Heads, NSW

 

February 4, 2015Hi Erin. Just letting you know that I've received my camping table and I'm very happy with it.  The delivery was fast and the service has been great. Thanks a lot. Mavis – Montrose, TAS

 

February 4, 2015Hi, You did well, the screen house has just arrived. I will make a couple of comments; not really a criticism, just observations. Hunter transport did well but their tracking feature is let down by the fact that you can see the date of various points when the item gets to the next stage of the journey but not the place? The screen house itself is great but let down by Oztent. It seems to come from a design by Clam Corporation in the US, gets made in China? and is marketed by three entities around the world; Clam and Leisure (someone) have videos on Youtube but Oztent does not. To me, that is a failure of marketing as their version is slightly different and seemingly lesser spec. It is also a disappointment to find that there are no pegs and lines to help hold the thing down in the wind, not even instruction on how to do it??? It may be the best but it is expensive and to have to pay extra for walls rankles a bit. I also feel the screen house could be improved by making the walls taller, rectangular rather than square, giving a lighter and airier feel without increasing the length of the packed item. I intend to make a shade cloth floor sheet which will help in putting up and packing the screen house, protecting the mesh from getting hooked on grass and twigs. Overall happy, Dusan – Farnborough, QLD
*Thanks for the feedback Dusan, I can understand your frustration with the tracking feature offered by Hunter Express and will ensure your feedback reaches them. You have also made some valid points regarding the Oztent product, I will discuss your suggestions with our Oztrail representative. Your final statement "overall happy" leaves me understanding that despite the points you have raised, you are satisfied with the service we have provided you, and we thank you again for this valuable feedback. Dave - Snowys.

 

February 4, 2015Just letting you know that my Black Wolf tent arrived safely yesterday. Thank you for your prompt reply to my email and fast delivery (ordered Thursday - arrived Tuesday) to Humpty Doo, Darwin NT. The service was excellent. Will definitely use Snowy's again, Jenny – Girraween, NT

 

February 3, 2015Hi There, just letting you know that I received the tent today. Very impressive since I only ordered it on Sunday. Have already set it up to try it out ready for camping this weekend. Thanks, Michael – Hawthorn, VIC

 

February 3, 2015What great service, got it already, thank you so much. Regards, Dave – Salisbury Plain, SA

 

February 3, 2015Dear Customer Service Team. Just received my new Thermarest pillow from Snowys.  As usual it was delivered super fast and at a very competitive price.  Great that you do free delivery as many other online retailers sting you for a huge unnecessary delivery charge. Thanks, Mary – Kurrajong, NSW

 

February 3, 2015To date I have always been happy with Snowy's service. Cheers, Rick – Safety Beach, NSW

 

February 2, 2015Hi Lisa, We received the regulators today and I want to compliment Snowys for the way in which you responded to a warranty issue and the speed with which the spare parts were posted to me in Melbourne. We are always buying camping equipment and we will not hesitate to use your services again. Big thanks! Rory – West Footscray, VIC

 

January 30, 2015Hi, I have previously bought a couple of things at Snowys, and previous orders have all been delivered quickly, product was what was ordered, and pricing was very acceptable for product. I ordered a camping table after hours on Friday 24 January and it arrived today, Friday 30 Jan.  Considering Monday 26th was a public holiday the delivery time was excellent. Snowys is easy to buy from, products are what they say they are, and delivery time very good. I would have no problem recommending Snowys to my  friends. Thank you, Gail – Grovedale, VIC

 

January 30, 2015. Just received our second order from Snowys and are most impressed! Both times Snowys has had just what I wanted and both times the service has been excellent. Easy to place an order and super fast delivery. Cheers, Jenny – Asquith, NSW

 

January 30, 2015. Dear Team at Snowy’s. Back in September I contacted you about a sleeping bag and promptly ordered the Sea to Summit Trek 3. Not only was it the best price on the net – but the advice was good, the product was exceptional (it kept my normally frozen girlfriend in good spirits down to -7!) and to my great surprise arrived literally three days after I ordered it. I have since been carrying my receipt around in the car to remind me to contact, thank and compliment Snowy’s outdoor company for their great customer service. In late October we left for Tassie and completed the full length of the Overland – with no complaints– skipping the boat to enjoy more camp food. Cheers guys – the investment was well worth it considering the weather. Kind regards, Lachlan – Wonthaggi, VIC

 

January 30, 2015Hi Snowys, Thank you for your quick attention to my order . We are very pleased with everything about this transaction and will be back in due course.Regards , James – Tea Gardens, NSW

 

Janury 29, 2015Very happy with the service, product and prompt delivery! Thanks, Jessica – Success WA

 

January 29, 2015Erin, yes very satisfied thanks. Tony – Latrobe, NSW

 

January 29, 2015. Thank you for your prompt delivery of my order. I haven't opened it right out yet to check that all the bits and pieces are there. But as soon as I do I will get back to you. Once again thank you for your great customer service. Regards, Keith – Greenwood, WA

 

January 28, 2015. Thanks a lot good product and fast delivery. Eric - Long Jetty, NSW

 

January 27, 2015. HI Erin. Today I received my Caribee Skymaster 45, as ordered. I am very satisfied with the time taken for the delivery, since I placed my order. With thanks, Sue – Rathmines, NSW

 

January 27, 2015. Hi guys, very happy with the arrival in very quick time of my recent order. Keep up the good work.  Cheers, Ian – Eldorado, VIC

 

January 27, 2015. Hi, We recently purchased a Coleman queen size bed and a re-chargeable air pump. It fits the bill exactly, and we actually get to take it camping this Friday. We ordered it on a Sunday afternoon and it was delivered to our doorstep by 7:30am Thursday morning. Only three working days from ordering to delivery, and we are in Sydney is fantastic! We would have no hesitation in recommending Snowys to anyone. Thanks again and look forward to our next purchase! Kind regards, Ron – Kirawee, NSW

 

January 26, 2015. As an Online shopping experience I would say that you would be very hard to top, was very happy with the purchase and speedy delivery. From now on you will be the go to store and will be highly recommend to others Cheers, Barry – Mount Gambier, SA

 

January 26, 2015. Dear Snowys, Thanks for creating a great swag. I haven't tested it out in the great outdoors yet however I want to say that the mattress is delightful. Just what I need to get a good night sleep when gazing under the stars. Thanks again, Rachel – Willunga Hill, SA

 

January 25, 2015. Hard to find this tent, so bought two. Thanks for the fast service. John – Arthurs Seat, VIC

 

January 23, 2015. Dear Erin, We are very happy with the 2 Coleman Low Sling Beach Chairs we purchased.  We used them last weekend and look forward to using them again this weekend. Thank you for your prompt service. Regards, Wendy – Chipping Norton, NSW

 

January 21, 2015. Hi, Just letting you know the product arrived in good order. It was delivered quickly ,and we are very happy with it. Regards, Glenn – Wangi Wangi, NSW

 

January 20, 2015. Awesome service! I bought my beach tent at almost 11pm on a Sunday night and it was delivered (free!) the very next day!! Look forward to trying out the product soon. Thanks! Mai – Adelaide, SA

 

January 18, 2015. Thanks for the superfast delivery of my Coleman Instant Tent 6P. Fabulous service. Kind Regards, Shannon – Mitcham, VIC

 

January 17, 2015. Lisa, We received our order yesterday 16/1/15 thank you.  Great customer service we will certainly order from Snowys again. Regards, Helen – Armidale, NSW

 

January 16, 2015. Hi Thank you very much for the prompt delivery of our two OZTENT gecko stretcher beds. We are very pleased with both your service and the product. Kind regards, Don – Cleveland, Qld

 

January 16, 2015. Hello Snowy’s Team, Thank you for your all round top level service. From your web site to creating an account and receiving my first (Definitely not my last) delivery all within 4 days. Also the human contact when I have contacted you to ask questions, the personal touch and knowledge of your staff is something to be proud of. I love the checklist included in the invoice and the prompt free delivery on my item. Keep up the good work. P.S You may note that I purchase for a living and do not give praise easily Well done, I will be telling my friends. Paul – Caringbah, NSW

 

January 14, 2015. Thank you for your excellent service in providing my internet order. Great price and delivered on time. Regards, Malcom & Christine – Gelorup, WA

 

January 14, 2015. Love love love my new oz tent your prices were very competitive and my tent arrived very quickly. Thank you for your outstanding service would recommend your company to all my friends and family. Thanks, Karen – Kingston SE, SA 

 

January 14, 2015. Hey Guys. Just a quick note to say thanks for the quick, smooth work on getting my new hiking pack to me. I ordered it Sunday night and got it here, in Brisbane, Wednesday lunchtime. Great effort and painless too. Have a friend interested in buying gear, so will gladly pass on your details. Regards, Kevin – Indooripilly Centre, QLD

 

January 14, 2015. Good afternoon. Just a quick note to thank you for your very fast delivery of our air bed. Ordered it Monday night, and received it Wednesday morning. Much appreciated. Andrew – Baccus March, VIC

 

January 13, 2015. Hi Team. Received the 2 mats by courier today – thank you v. much and yes they do inflate. Have given them a test run already. Looking forward to an off road trip at the long weekend. Service 10/10, follow up after initial enquiry excellent also. Regards, Hadyen – Toolamba, VIC

 

January 12, 2015. Just wanted to say thanks! The bag I ordered got here really quickly and I'm really pleased. Saskia

 

 January 11, 2015. Hi Snowys service team. I have received by courier, my order of Coleman Airbed and Quickpump, in good condition. I have test inflated it and all appears OK. Thanks to the team at Snowys for the good packaging, and prompt dispatch. Keep up the good service! Thanks & cheers.... Roger – Riverglades, SA

 

January 10, 2015. Hi Snowys team. Thanks for your service. Delivery was very prompt and the item arrived safely. I will definitely shop with you again. Regards. Malcolm – Sorell, TAS

 

January 10, 2015. Hi. A friend recently ordered a backpack on line for me. I am very pleased with the service: the price was excellent, the order came quickly and as instructed was left where we asked if I was not home. Thanks so much. Sandi

 

January 10, 2015. Hi Just received my online order from you. Once again your service was exceptional. I usually come into the store but couldn’t this time so ordered online. The order was deliverd very quickly. As always you do have great service. You are always really helpful when we come in, your staff always greet us and offer help without being pushy. Keep it up. Thanks again. A very happy customer. Nicola – Adelaide, SA

 

January 9, 2015. Hi Guys. I received my order today ( Friday ) after placing the order on Wednesday. You guys are unreal. Adelaide to Melbourne in 2 days is what I call brilliant service. Thanks to all at Snowys. You make Internet shopping enjoyable and hassle free. Peter – Lilydale, VIC

 

January 9, 2015. Hi. Just wanted to provide some feedback in relation to my recent purchase.  Overall extremely happy with the service and products I purchased.  Despite ordering and being told that a product was not available then cancelling my order only to reorder a day later (sorry for that ) it was no trouble on your behalf.  Despite being the lead up to Christmas order arrived in a timely manner.  I am happy with my purchases and the price I paid, particularly my tent the Black Wolf Tuff Dome Twin.  Taking into delivery (free!) it was the best value anywhere online in Australia or in a bricks and mortar store.  Although I made the purchase tent unseen (but heavily researched it online) I can’t stress enough how happy I am with it.  Everything about this tent oozes quality particularly the materials and fabrication (even friends who are seasoned campers were impressed). Having just returned from my family camping trip it performed really well and I can see this tent is going to last us a long time.  I’m also very impressed with the Black Wolf Mega Deluxe Self Inflating Mat which makes for a great night’s sleep being extremely comfortable! My only criticism and it’s not directed at Snowys, is the tracking facility operated by your choice of courier.  When tracking I could see it was scanned into their SA depot but from then on until it arrived in the WA depot there was no indication that it had been scanned onto a truck and was in transit which did cause some concern given our impending camping trip.  Having used other couriers and their tracking mechanisms in the past, goods were able to be seen as being in transit.  Perhaps in this instance it was an exception to the rule and scanning onto the truck was overlooked. Suffice to say it arrived safely and about a week before we needed it so no major drama. In summary very happy with Snowys and would definitely use you again. Regards, Daryl – Balcatta, WA

 

January 8, 2015. Hi, great service, speedy shipment. Very happy customer. Have a nice day. Regards, Andrew – Port Sorell, TAS

 

January 7, 2015. Hi there!   Well maybe it's NOT snowing in SA, as sure as hell it's not here in sunny/sweaty/humid Queensland. Just wanted to log our thanks for timely (& safe) delivery of goods order 23/12. Yes, accept that delivery was to take over the Xmas/New Year period, so ...... at least it didn't get lost or damaged. Great product just as I'd hoped, after all it's a belated birthday gift & now matches MY chair, so we are happy little vegemites! Shall keep Snowys in mind for other camping goods in the future. All the very best from Graeme – Eumundi, QLD

 

January 7, 2015. As requested, I am happy to give a little feedback - positive! Considering I only ordered my goods Sunday night and received them Tuesday - very impressed.  Zero complaints. Thanks again, Maris – Heathmont, VIC

 

January 5, 2015. Hi. Just a quick email to expess my satisfaction with my recent order, won't hesitate to recommend your online ordering site. Well done. Regards , Bryan – Cohuna, VIC

 

January 2, 2015. Hello Leece and the Snowy's team.thankyou for an all-round excellent shopping experience.Your website is great to navigate and the information is precise.Very good communication about delivery and the tracking is wonderful to use.Very happy that i found a local store that offered the best prices for what i was after. Would definitely shop with you again. Yes I love my new gear! Regards,  Andrew - Currency Creek, SA

 

January 3, 2015. Hi there,We recently purchased a tent via your website and I wanted to compliment you on your service. The whole process was very easy with a quicker than expected delivery time also. Will definitely keep Snowy’s in mind when we need something else for the great outdoors! Cheers, Lisa – Black Rock, VIC

 

December 30, 2014. Hi just want to thank you very much, my chair (Black wolf compact directors chair) arrived. Quicker than I thought just love it. Jennie - Maryborough, QLD

 

December 30, 2014. Good morning. We are providing feedback (as requested) to the service delivery of our beach shade purchased via internet. We were delighted with the service and the quick delivery of the shade. Thank you for your efficient service! Ineke

 

December 26, 2014. A big thank you for such great service once again. Did not expect item to arrive so quickly.Great cooler! Pleasure doing business once more. Well done Snowys! Brian – Greensborough, VIC

 

December 25, 2014. Hi there. I just want to say THANK YOU VERY MUCH for my Order: 19348. I gave my hubby his special Christmas gift today – his Coleman Director’s Chair with tray. He is thrilled with it. Your service was friendly, prompt, and an awesome quality item, at a great price. I hope to deal with you again. MERRY CHRISTMAS and Happy New Year. May your days be gift-wrapped with love, peace, kindness, happiness, prosperity, and good health.  Kindest Regards, Kaye – Gracemere, QLD

 

December 24, 2014. Just a quick note to say that I received my order in superfast time and have already recommended you to others for your fabulous customer service … and prices! Cheers, Janet – Coburg, VIC

 

December 24, 2014. Greetings, Many thanks for the excellent transaction. Ordering was very simple, the information you sent out was accurate and the parcel was delivered very well wrapped and on time. Overall I am a 'very happy camper'. Thanks again, and have a very Merry Christmas! Peter – Adamstown, NSW

 

December 24, 2014. Dear Leece, I received my order yesterday, thank you very much – I only ordered on Friday, great service, well packed. Merry Christmas. Christopher – Seven Mile Beach, TAS

 

December 19, 2014. Hello Mark. Thank you, my experience with ordering on line with your company was outstanding. I loved the fact that you emailed me when there was going to be a delay in receiving the goods and then you delivered before the date specified! You’re the best! Thank you so very much. Kind regards, Pauline, Wayville – SA

 

December 19, 2014. Just want to tell you guys what a great service team you have. Laine was VERY helpful when I rang in the order on 17th Dec from GoldCoast Qld. And today 19th Dec the sun shade was delivered in hand at 1.30pm. THANK YOU and Merry Christmas to you all. It is definitely a PLEASURE to do business with you and definitely will recommend you to everybody I know. Thanks again! Christina – Main Beach, QLD

 

December 19, 2014. Thank you for sending my order, i.e. 1 only Companion Aluminium Directors Chair, so quickly. Good price, good service, good supplier, thanks. Regards, Lucy – Blackbutt, QLD

 

December 18, 2014. Hi Mark, Thank you very much, I got my Led Lenser P2AFS this morning in the post, not a problem. You certainly don't muck around and you keep the customer informed, plus at a really good price. Have a Happy & Safe Christmas and New Year. Regards, Marcus – New Town, TAS

 

December 18, 2014. Dear Erin, Just to let you know our Smartshade beach tent has arrived safely thank you very much. We haven't unwrapped it yet as it is a Christmas present for our daughters, though from the wrapping it looks good. Thank you for your prompt and efficient service. Hopefully we will be doing on line purchases with you again soon. Certainly recommend you to others. Have a great Xmas (hopefully a fine cool one) yourselves. Sincerely, John and Val

 

December 18, 2014. To Erin, Just wanted to give you some positive feedback regarding our order.  This is the second time I have ordered from Snowys and I am very satisfied with the service you provide.  We ordered our Oztrail Leisure Mat on 8/12/14 and to be honest, I was a bit anxious about whether it would arrive before Christmas, in time for us to use over the holiday period.  As we live in Perth, deliveries tend to take just a bit longer!  I was pleasantly surprised this morning when it arrived within 10 days of the order date, so thank you very much for your prompt service and excellent communication.  Your website was easy to navigate and the checkout process was straight forward.  I found my order easy to track via Hunter Express.  I would have no hesitiation in recommending you to fellow campers and travellers alike. Thank you and Happy Christmas! Kind regards, Lorinda – Hillarys, WA

 

December 18, 2014. Thanks Snowy, received today. Great pack, great price fast delivery. Excellent work. I’ve already told several of my hiking friends. Merry Christmas. Steve -Goulburn, NSW

 

December 18, 2014. Hi Leece. Thank-you for despatching our order so fast I couldn’t believe it was at our home when I arrived home from work will tell friends about Snowy's. Merry Christmas. Cheers, Val -  Seaford, VIC

 

December 17, 2014. Hi George,  I have been a regular, satisfied customer at your store. I was recently after a primus rechargeable lantern but was not going to be near your store. With pleasure I noticed I could get it from you on-line, delivered at a competitive price so I ordered one. I was very impressed when it was delivered within a couple of days and now have put your store to the top of the list when searching for camping products. Thanks, Phil – Mylor, SA

 

December 17, 2014. Hi there at Snowys, Just wanted to let you know I received the item I ordered. I was very happy with the product, with the prompt service and the safe delivery of my cupboard.  Even the missus was impressed and as they say: “Happy wife, happy life!” so everything is sweet all round. Thanks again, Alf – Wagga Wagga, NSW

 

December 17, 2014. Thanks to the team at Snowy's on the prompt, efficient handling of firstly, my phone query, and secondly, receipt and delivery of my online purchase. Such efficiency is to be commended. The whole process from online ordering to delivery to my door, was undertaken in less than 24hours (I live in suburban Melbourne), no mean feat so close to Christmas. Accolades to your courier service as well please. I will have no hesitation in recommending, and using your online store again. Big Thankyou again to all involved. Merry Christmas to all,  Cath – Mill Park, VIC

 

December 15, 2014. Hi. You did really good. Great, timely and well priced beach shade. Thanks for the free delivery Saved me heaps of time, Leo – Kensington, SA

 

December 15, 2014. Hi Guys! Just a quick email to let you know that our two items arrived today and we are absolutely thrilled!! Received exactly what we ordered with super fast delivery at a great price. Now we are all set for our Murray river camping holiday. Can't wait! Thanks guys. We will definitely keep you in mind for the future. Have a safe and happy break, Ilona – Melton West, VIC

 

December 12, 2014. Hey Erin AKA smiley. Great job guys, delivery spot on, great service I would recommend you to all, Pete AKA grumpy Old Fart – Melbourne, VIC.

 

December 14, 2014. G'day Erin  thanks for getting our order to us on time and in good order were sure to have many enjoyable times with it making it comfy under our feet. To you and the staff have a happy and safe xmas. Regards, Lois and Laurie – Alexandria, VIC

 

December 12, 2014. Good Morning, I just wanted to let you know how great your customer service was. We ordered 2 Coleman camping chairs and they arrived, within a couple of days, in time for us to camp. Your website was full of fabulous products and range, and was easy to use and order. Regards, Tracey – Hawks Nest, NSW

 

December 11, 2014. We are delighted in the purchase of the Companion Wave Arm Chair and very happy with your prompt  delivery of the item from your company.  It will be well used here in Queensland and will be  happy to recommend  you to our friends. Thank you, Judy – Mermaid Waters, QLD

 

December 9, 2014. Hello Erin I would like to provide feedback on a recent delivery. Thank you so much for the excellent service. Ordering on line was extremely easy, the prompt despatch from the warehouse and quick delivery on my goods are impressive. Please pass my appreciation to the team at Snowys. Kind Regards, Damien – Gumeracha, SA

 

December 9, 2014. Hi I’d just like to say I received my Coleman cupboard today and am very happy with it.  Very prompt delivery too.  I will be using it after Christmas, it should free up a bit of space inside our camper. Thanks again, Diane – Ulverstone, TAS

 

December 8, 2014. Thank you! The tent I ordered arrived Thursday last week, arrived just over a week from ordering, great service. The tent will be tested out on Boxing Day. Have a lovely Christmas and once again thank you, Glenda - Nedlands, WA

 

December 6, 2014. Hi, This is the first time I've bought anything from Snowys and I would certainly buy from you again. The price of the back pack and plastic storage bottles I bought from you was really good. The parcel arrived quickly and was really well packed. Thanks very much. Edith – Pretty Beach, NSW

 

December 6, 2014. Thank you for the professional way you handled my purchase and the delivery was exactly on time. Great service from Snowy’s. Trevor – Kingsley, WA

 

December 4, 2014. Hi Snowys Team, A short note to let you know that the above order arrived safe and sound.  Once again please pass on my thanks to your team and chosen transport company/s for such quick and excellent service. Best regardsRon – Croydon South, VIC

 

December 4, 2014. Hi, Just replying to your request to let you know how you did. Most impressed, didn't expect to receive it so quickly. Must admit should have seen you are based in Adelaide but that doesn't take away your professional response. Thank you, as it’s a Christmas present cant tell you yet if it’s as good as it says. Cheers once againIan – Reynella East, SA

 

December 3, 2014. Hello, I was delighted to receive my ordered tent today, 3 December, as per the advice sent to me on 2 December! Really impressed with the quick, efficient service. Hope the tent lives up to its reputation! Regards. Ken – Mont Albert, VIC

 

December 3, 2014. Hi, I recently purchased 2 Caribee wheeled backpacks from your company and I would like to thank and compliment Lisa (who dealt with my order) for a very easy, professional & trouble free experience. I intend to purchase compact sleeping bags in the future and will definitely visit your web site. Kind regards and thank you. James – Giralang, ACT

 

December 3, 2014. Just a brief note to say how pleased I was with the speed and quality of your service in supplying me with my new Coleman Quad Recliner Chair. The wrapping, ensuring maximum protection was most impressive. I had been looking for a quality camping chair for some time-the chair supplied by you was just what I was looking for. The whole process was a great endorsement for on - line shopping. Many thanks, Phillip – Bundanoon, NSW

 

December 2, 2014. Hi Lisa, Thank you for your email. I have found your company to offer a fantastic service. I am very impressed with the efficient service and friendliness I have received. I will certainly be telling others about Snowys. Kind regards.  Noelene – Myaree, WA

 

December 2, 2014. Hi Leece and the Team at Snowys, Just wanted to take the time to give you some feedback on our recent online order. Not only were we impressed from the beginning that we could support a local SA business, but that you offered an extremely competitive offering to other Australian retailers (both online and regular bricks and mortar). Having never had the need to come into your store before, having an online presence has encouraged us to not only shop with you on this occasion, but also to shop with you in store in the future. We found your webpage and the entire order and checkout process to be very easy, functional whilst also being attractive. It really is a world class website, better than most that we have seen from other comparable retailers. We especially liked the additional payment options on offer during checkout rather than just credit card or PayPal. We placed our order on the Friday and it was to us before 4:30pm on the following Monday. Understandably we are not far away but this exceeded even our expectations of the delivery time frame. In fact we had only received the confirmation of shipping email 10 minutes prior to the knock on the door! The goods were exactly as described and we loved the extra attention to detail and thought given with the addition of the camping checklist along with our invoice. All in all one of the best online transactions we have experienced in a long time. We have already been talking with friends and family about much of the above and look forward to doing business with you again in the future. Kind Regards, Rebecca and Alex –Lobethal, SA

 

December 2, 2014. Our parcel arrived today, we were out and it was left exactly where I had asked it to be. Considering it was only ordered Sunday we are very impressed. Thankyou.  Dulcie – Dandenong, VIC

 

December 1, 2014. Thank you so much for your very prompt service. Wasn’t expecting the back pack to arrive until another fortnight but sent to Darwin on 28th and I have it on the 1st dec. Now to wrap it up for my daughter and grandchildren for Christmas. Thanks again. Sandra – Millner, NT

 

December 1, 2014. Hi Snowy's - Thanks very much the order arrived in Sydney on Friday as you predicted. Thanks for all your help on this I really appreciate it. The products are great and all working. I set the Bungalow 9 tent up yesterday and it was so easy and seems great. Again, thanks for all your help, you guys did a great job. Regards, John – Summer Hill, NSW

 

November 28, 2014. Hi Erin, Thanks heaps for the prompt delivery of my Oztent King Goanna Stretcher. Going to get tested properly next week for most of a week and early trials predict Im going to get sleep. Thanks again. PS: Will look Snowy's up if I need anything in future. Better to support you than some of the huge chains. Stan – Mt Evelyn, VIC

 

November 27, 2014. Great service by your team for my recent order of 2 outdoor stools. Very impressed! Thanks Stewart – Keiraville, NSW

 

November 25, 2014. Hello Mark, you left a note with the item I ordered requesting some feedback. My comment is: you did great. The item was as ordered and the delivery was really fast. You are certainly not people who over promise and under deliver. Thank you, Dieter – Seaholme, VIC

 

November 24, 2014. Hi Lisa, a quick note to say how pleased I am with the service provided by Snowys. Outstanding. My camp oven was delivered on Friday evening - just 2 days after despatch and in showroom condition. From beginning to end, the purchase process was flawless - friendly, professional, efficient and I was kept fully informed throughout. I could not have asked for better service. Thanks again. Kind regards Don – Kambah, ACT

 

November 22, 2014. Hi just a quick one to let you know that I'm very pleased with the Led Lenser headlamp. Delivered promptly and the genuine product, not the one that I have been conned for from EBay. Keep up the good work. Cheers, Bill – Seaford, SA

 

November 21, 2014. Thanks to the team at Snowys my order has arrived and I'm very happy. Great service, best price and free speedy delivery. You guys will be my first point of call in the future!!! Dion - Leigh Creek SA

 

November 21, 2014. Hi Snowys. A great big thanks for your service. The emails advising of order receipt and shipping notice were much appreciated. The goods arrived safe and sound right to our door and within the advised delivery time. I'd be more than happy to recommend your store. Top service. Thanks again. Maurice – Latham, ACT

 

November 20, 2014. Hi Snowys, apologies for not emailing sooner! I recently purchased two Coleman beds for camping. Purchasing these beds through your online store was quick, easy convenient & having shopped around…I got the best price! I have worked in the retail industry for most of my working life & customers are all too quick to let you know when you are doing a bad job!  Well I thought I would take a few minutes to say thank you….Snowys, you are doing a great job & next time I need camping gear, I won’t be going to Anaconda or Rays! Kind regards, Alison – Silverwater, NSW

 

November 17, 2014. Our 240 Turbo Lite, and other equipment arrived today, one day ahead of schedule. Thank you for your very prompt attention by email and for the prompt delivery of our consignment. Excellent service to be very proud of. Best regards, Graham – Sandy Bay, TAS

 

November 17, 2014. Hi. You did good!! I placed an online order with you early November.  You had what I wanted, it was easy to order, and fast delivery - well done. Regards Gail – Bonny Hills, NSW

 

November 17, 2014. Thank you for your great service in sending me my Bedourie. It arrived within 2 days of sending from SA to Vic. Awesome service. Thanks April – Eppalock, VIC

 

November 17, 2014. Dear Snowys Outdoors, I just wanted to thank you so much for the incredible service you guys have provided me with. After ordering a Rucksack, under a week ago, I received an email saying my order had been delayed by up to 3 weeks, I gave you guys a call, and was ensured that I would receive my order as soon as possible. After two days, I had my Rucksack, exactly where I had asked it to be left, and was ready to head off on my upcoming expedition to Vietnam. Thank you so much for this wonderful experience, you saved me worrying about not finding that pack anywhere! Thank you again, Kind Regards, Isabella – Frankston South, VIC

 

November 14, 2014. Dear Customer Service Team, just to let you know that my order (Black Wolf camping gear) arrived safely today 14th Nov and was delivered as instructed to my back door. I am very pleased with the Tent Walls and Front section for my Turbo 240 Canvas Tent and I am looking forward to my next trip and using the walls. Thank you for your very prompt service and delivery. If I need any more gear for the great outdoors I will definitely be shopping with Snowys in the future. Regards, Christine – Yarraville VIC

 

November 13, 2014. Thank you for the quick delivery of my recent order. The items arrived as per order quickly and good prices with no additional postage costs. Will definitely look at ordering my future camping gear through Snowys. PS Thanks for the camping/hiking checklist Regards, Jo – Willoughby, NSW

 

November 7, 2014. Dear Customer Service Team, our new Black Wolf Turbo 240 Plus lite tent is great!  We used it over last weekend and found it easy and quick to set up and take down. We wanted to thank you for the great service we received from your staff when purchasing this tent and the fast delivery – all was excellent. Once again thank you from very happy customers, Gaye and Toby – Yellingbo, VIC

 

November 6, 2014. All went smoothly. My order arrived (with printed note to advise courier where to leave the box) Well packed. Arrived within days of placing order. Thanks Annette – Nowra, NSW

 

November 5, 2014. WOW what fantastic service. Placed my order online on Monday in Melbourne and when I arrived home tonight, 2 days later, I found my garbage bin had been moved only to find that the parcel had been hidden behind it. Very pleased with the service and goods and will definitely recommend your store to my camping friends. Big thanks to the delivery company as well. Edwina – Point Cook, VIC

 

November 5, 2014. The Thermos Drink Tumbler has arrived and is now happily installed on my bike where it will be well used on a regular basis. Snowys service has been impeccable, from the placing of the initial order to receiving the product in its excellent packaging. Well done. Kind regards, Laura – Fremantle, WA

 

November 5, 2014. I am very impressed to say the least about Snowys, the staff are very diligent, knowledgeable and they have experienced the products they sell. No question is too hard, no matter how silly it may be. And the customers come first and their service is impeccable. I must say this company leaves the big ones here in Brisbane to shame. I have just received my new Black Wolf 240 Plus Turbo Tent and I am looking forward to my trip away. There is no hesitation that I will be purchasing from them again. This is a true camping store. Thanks Guys, Terry – Banyo, QLD

 

November 4, 2014. Thanks for the fast and great service Snowys team, it's my third order and will order from you again as service and products are A1, regards Murray – Swansea, NSW

 

November 2, 2014. We were delighted with the Coleman chairs that arrived so quickly after ordering! Tomorrow we are setting off for our first ever caravanning trip in our new van and so are pleased to have the chairs to take as we had to borrow some otherwise. Great service and a good price. I am now about to order a table to take on our next trip! Kind regards Liz & Dan – Wangaratta, NSW

 

October 31, 2014. Hi Leece, thank you and the customer service team for another great job. This is our second order we have made with you. Our order arrived promptly and all was good. Regards Joan – Torquay, VIC

 

October 31, 2014. Hi there, I just received my order. It is spot on as described and delivery was quick and delivery instructions were followed. Couldn't be happier with the service of Snowys Outdoors. Thanks, Quinten – Chelsea, VIC

 

October 31, 2014. Hi. To first let you know I am a bit sceptic about buying from the internet but in this case I have to say that I am more than pleased with the Stretcher Tent Cot Oversize I purchased from Snowys. I looked at a few sites and Snowys was the cheapest and the delivery time was excellent. I ordered the item on Sunday 26/10/2014 and it arrived on Wednesday 29/10/2014 undamaged. I would not hesitate in purchasing items from Snowys in the near future keep up the great service I would score Snowys 10/10. Cheers Brian – Ingleburn, NSW

 

October 30, 2014. Just a quick note to once again express my thanks and appreciation for excellent service. My order was placed mid-morning 29/10, and goods received this afternoon. This was great service. Thank you again, Ian – McLaren Vale, SA

 

October 30, 2014. My new Black Wolf Turbo tent has arrived - many thanks. Great service will recommend to others. Sarah – Coolbinia, WA

 

October 30, 2014. Hi Leece, my ordered 10" Bedourie camp oven arrived in yesterdays mail. Great price, super-fast delivery, the exact item I ordered, good email communication from you/ Snowys etc. I am a happy camper THANKS Kel - Hoya, QLD

 

October 29, 2014. Thank you so much for an easy, pleasant transaction. The item, Campfire Grill Combo was sent to me in Sydney very quickly and the price plus free delivery was cheaper than I could buy it in Sydney. Will definitely recommend you. Narelle – Glenmore Park, NSW

 

October 27, 2014. Dear Customer Service, my purchase arrived on Friday so that was only 4 days to Tassie.  It was packed very well and therefore no damage.  I am very happy with your Pricing and Service.  I will definitely recommend your online store to my friends. Kind Regards Lesleigh – Penguin, TAS

 

October 25, 2014. Hi there, I recently purchased a Black Wolf backpack online from Snowys. You not only offered the best price (with free delivery) but I received the backpack in super-fast time. Great service, thank you! Kind regards Edwina – Mona Vale, NSW

 

October 23, 2014. Hi, just letting you know I received my order from Snowys. Great service and very prompt delivery, thanks heaps! Got a purple chair for a purple loving girl for Christmas. You guys were still cheaper than most for the same item even before the free delivery, I will definitely use you guys again. Thanks, Linda – The Rock, NSW

 

October 23, 2014. Hello Nick, we are very pleased with our order, received today. Very Good!! Thank you very much for the excellent way the order was handled. Kind Regards, Loes – Lower Snug, TAS

 

October 22, 2014. Dear Sirs, goods arrived in mail yesterday.  Delighted. So quick and service was excellent. Would recommend your site and will be back if need any of the items listed on your checklist. Thank you, Robyn – Armidale, NSW

 

October 20, 2014. I have recently purchased two camping items from your online store. I thank you for your professional and prompt service. Both items were delivered (to my door) within one working week. Cheers Shirley – Lemon Tree Passage, NSW

 

October 20, 2014. Hi Sam, thanks for your really speedy response to my online order. I'm particularly impressed that you show in stock items and then dispatch ultra-fast. So many online stores don't do that and I have waited weeks for some with no communication. No doubt I'll be back. Ron – Yarraville, VIC

 

October 17, 2014. Hi Sam. All good! First, I was happy to find just the product I wanted (a light weight kettle to fit in a small space in my campervan) and even happier that it was cheaper from Snowys than other places. Second, your administration of my order and communication to me was faultless. Third, I'm REALLY impressed by how quickly it arrived from South Australia to my rural location in NSW, at no extra charge! I reckon we'll do business again. Regards, Helen – Bundanoon, NSW

 

October 17, 2014. Just received outhouse tent and am very pleased, especially with how easy it is to set up and the room. Will be doing business with you again for all camping needs and now with xmas nearly here. Thank you, Verena – Surfside, NSW

 

October 16, 2014. Hi, I thought I would leave some feedback about my order on hiking food. Keep the excellent work up, I found that the communication & service was great, I will deal with you in the future. Regards Wayne – Stawell, VIC

 

October 16, 2014. Hi Mark, Thank you for my purchase, it was very well wrapped to protect it and the transaction on your web site made it very easy. I will definitely be purchasing from you again. Regards, David – Teesdale, VIC

 

October 15, 2014. Hi Lisa. I ordered the Black Wolf Screenroom 240 at 10am on Monday morning, and although it weighs over 5kg and had to go from Adelaide to Geelong, it arrived safe and sound by midday on Wednesday.  That is amazing service, and is 2 days earlier than I was anticipating... so to say that I am impressed in an understatement!!  Can you please thank all of your team responsible for such great service, and I will DEFINITELY be using you for my camping gear needs from now on. Thanks again, a very happy camper, David – Geelong West, VIC

 

October 15, 2014. Hi Mark, my stove arrived today, it's great, very prompt delivery, highly recommend, thankyou very much, kinds regards Dennis - Charters Towers, QLD

 

October 15, 2014. Hi Mark, thanks for the recent delivery. Good response and service. Have recommended you to others. Regards Lorna – Harristown, QLD

 

October 10, 2014. Hi guys, just a quick note to thank you for dealing with our order so quickly. Great service and love the tent. Cheers, Steve & Ali – East Fremantle, WA

 

October 5, 2014. Hi Mark, you asked me to give you some feedback from my recent order. Well my feedback is.... great service! Great Price, what more can I ask for. Your pricing on the other side of the country is better than what I can get by jumping into my car locally and it arrived quickly. No complaints here! Look forward to my next order. Michelle – Welshpool, WA

 

October 3, 2014. G'day Mark, just to let you know that I was very happy shopping online with Snowys. Not only were your prices the best, but my tent arrived very quickly and undamaged. I will certainly be recommending you guys to my friends. Kind regards Karl – Altona, VIC

 

October 3, 2014. Hi Leece, the package arrived today, thanks for the prompt delivery. Bag looks great, also wanted to say thanks for the freeze dried food stuffs, the use-by dates are further into the future than I’ve seen in the shops in Sydney. Thanks, Mathew – Oatley, NSW

 

October 2, 2014. Hi Leece, I received the item today in good order, thanks again for the prompt and professional service!! Cheers, Tim – Alexandria, NSW

 

October 1, 2014. Just received my new Change Tent today and I am very happy with the product and the service. Thank you Don – Nabiac, NSW

 

September 30, 2014. Hi Guys, just to let you know that my order for the Coleman pop up cupboard arrived safely today, all in excellent order and very prompt. Thank you very much for great service yet again. I will continue to purchase from your excellent company. Best wishes, Karl – Canberra, ACT

 

September 30, 2014. A huge thankyou to Nick and staff at Snowys, the Canopy I ordered yesterday (Monday) arrived today (Tuesday) excellent fast service will certainly pass on to all and sundry. Brian – Naracoorte, SA

 

September 29, 2014. Good morning Snowys, I just wanted to let you know that we are very happy with our new Black Wolf tent (it has already had a trial run in the back yard) and we are heading off for a family camping trip later in these school holidays. I am very impressed with how quickly the order was delivered and ability to track the progress of the couriers. Thanks again and keep up the good work. Regards, Andrew – Haberfield, NSW

 

September 25, 2014. Thank you – my Black Wolf kids sleeping bags arrived and the kids love them! They look very snuggly and we’ll test them out on the long weekend! Cheers, Beth – Hornsby, NSW

 

September 24, 2014. Hi Mark, thank you for your swift service the wait was worth it just what I have been looking for a long time very much pleased with your service and item. Regards Les – Walkerston, QLD

 

September 24, 2014. Hi Lisa. I just can’t believe how good you guys are, my Black Wolf Turbo Plus 300 Tent together with side panels & front panel were despatched late Monday afternoon and arrived on my door step in Regional Victoria at 7.45am Wednesday morning. I have had good service from other online merchants in the past but not as good as Snowys. Great quality products – excellent competitive prices and FREE delivery – it can’t get any better for me. Cheers David – Warragul, VIC

 

September 21, 2014. Received order today. In the words of an old rugby league coach, Jack Gibson, “Youse done good played strong”. Table arrived today, all good. Happy to recommend your service to other caravaners. Graham – Cronulla, NSW

 

September 24, 2014. I just wanted to say thanks for the very fast delivery. You could not ask for better service. Shane - Mill Park, Vic

 

September 24, 2014. Hi, received my order today, all in good order. Good service 10/10 Thank you Noel – Palmwoods, QLD.

 

September 24, 2014. Wow! What service - best price in Australasia, free shipping, lifetime guarantee and arrived interstate within 48hrs of on-line payment!! What more could you ask for? This is service which other companies should aim for - EXCELLENT - thanks guys - will be keen to deal with you again. Best regards Adrian Parkville VIC

 

September 23, 2014. Hi Lisa. Thanks very much for your great customer service, I’d wager Snowys wish they had 2 of you :) Cheers David – Warragul, VIC

 

September 22, 2014. Hi Nick, I'm very happy with your service. Your price for the 360 degrees Furno Stove and Pot set was $20 cheaper than other websites. You also offered free delivery and a shorter delivery time. I'll definitely order through Snowys in the future. Regards, Maureen – Denistone, NSW

 

September 22, 2014. Hi there, just a thank you for the prompt and professional supply and delivery of our Black wolf turbo tent side awning screen. I was pleasantly surprised with the short timeframe for arrival. I would recommend your current online service to others. Regards Paul – Barwon Heads, VIC

 

September 22, 2014. Hi Nick. Thank you for the prompt service. I did not expect it so quickly. I am really impressed with the service. Thank you again Yvonne – Kingswood, NSW

 

September 22, 2014. Hi Customer Service Team at Snowys. I purchased an OZTENT RV-4 on-line on Monday, 15th September 2014. My brand new Oztent was delivered to my front door by Toll Ipec at 07:30am on Friday, 19th September. I am extremely happy with the time it took from purchase to delivery, and I am absolutely rapt at the service that I received from the staff at Snowys. I definitely know where I will be looking first for all my future camping equipment purchases. Thank you all so much. Best regards, Phil – Bunbury, WA

 

September 22, 2014. Hi guys, just wanted to say many thanks for your service. We purchased a Coleman 1000 lumen lantern from you online, and it was delivered in pristine shape in only 4 days to Brisbane. We'll be back! Paul – Moorooka, QLD

 

September 22, 2014. Thank you Snowys for your wonderful service. My email was responded to very quickly and once my order was placed, my goods arrived quickly also. Pleasure to purchase from you. Alison – Tennant Creek, NT

 

September 19, 2014. Thanks for your communication and prompt delivery with prices to match can’t wait to try it all out and will definitely be shopping with you again. Cheers, Joe – Carss Park, NSW

 

September 18, 2014. Hi Guys, I just purchased a Black Wolf Tempo 30 backpack using your website. Everything went very smoothly and delivery was super fast. I am very happy and will certainly use you again for next purchase. Regards Simon – Brunswick West, VIC

 

September 18, 2014. Hi Snowys. Just wanted to let you know how happy I am with the product and how fantastic your service is... I ordered from Melbourne on Monday and received my sleeping bag yesterday.  Thank you so much, the service is just so good and almost unheard of these days. The sleeping bag is just what I wanted and I love it. I will always use you for anything I need that you sell! Thanks again for doing such a great job... Kind regards Dianne – Ivanhoe, VIC

 

September 17, 2014. Your chairs arrived today, and they are very good quality, I am sure we will have some very jealous visitors. They are quality plus. We are very happy with them and will be good Ambassadors for same. Many thanks Nola – Cooloola Cove, QLD

 

September 16, 2014. Short note to say thank you for the exceptional service!!! Not only fantastic prices, but super fast FREE shipping!! TOP SERVICE guys!! Cheers Jose - Hornsby, NSW

 

September 16, 2014. I bought the Rivergum XL sleeping bag and I’m impressed with it, thanks for the great price and great service thanks to Lisa and the team from Snowys. Oh yeah and it's Barrie's fault I bought it cheers guys and gals. Ross – Highett, VIC

 

September 16, 2014. I have recently purchased 2 items from Snowys (tent and awning) and I have been very pleased with the fact that the items I wanted were available, and the speed at which they were delivered. Great service with no hassles. Thanks. Natalie – Barmera, SA

 

September 16, 2014. I am so impressed. I placed my order online Friday and it was on my door step in rural South Australia early Monday. Thank you so much. You've got a new loyal customer. Chris – Port Lincoln, SA

 

September 16, 2014. Thank you so much for the service Sam. I couldn't believe how quick and organised you were. Will definitely be shopping with you guys again soon. Chris – Alton Downs, QLD

 

September 15, 2014. Hello. Great service with very quick delivery. I highly recommend Snowys. David – Brisbane, QLD

 

September 12, 2014. Thanks for the fantastic service and good price. I could not find the item in several places that I tried, then I found you placed an order and before you could say SNOWYS it was here in Canberra. Bill – Kambah, ACT

 

September 12, 2014. Hi Lisa, received the new cup today. Thank you so much. Fantastic service, really appreciate your support and effort. I will be sure to share information on your customer service. If I need anything else to improve the quality of my camping I will be checking your website first. Thanks again. Adrian – Kewarra Beach, QLD

 

September 12, 2014. Hi, I just received my order and I am very happy with the service. All went smoothly. I would definitely recommend you to friends and would buy from you again. Thanks. Steve – Moruya, NSW

 

September 12, 2014. G'day. Just want to thankyou for the excellent service, price and prompt postage of the Rivergum sleeping I bought. Even my mate was impressed he bought one too, from you. Once again thanks, Barrie – Montrose, VIC

 

September 12, 2014. Hi, thank you for the quick delivery of my Duffle bag purchase. Came across your website when I googled Caribee duffle bag and your price was certainly the best even compared to ebay. Regards, Paul – Tugun, QLD

 

September 11, 2014. Good morning sales / admin team. As per usual ‘Great service’, ‘Fast Delivery’, ‘Good product’ and at a good price. What more could a camper ask for? Keep expanding your online range and keep up the good work. Great team. Regards Ben – Chisholm, ACT

 

September 10, 2014. Hi everyone there! Thank you so much for getting the Oztrail Mozzie Dome 1 to me ASAP for my son leaving in 2 days for the Malaysian Jungle. It arrived the next day as promised and you were all so helpful. Many thanks again :) Nicole – Lilydale, VIC

 

September 10, 2014. Hi, I have received the kettle I ordered & I wanted you to know I’m very happy with the service. It was so easy ordering online & then getting the package quickly. Free delivery was also great. So keep up the good work! Cheers! Maree – Wynnum, QLD

 

September 9, 2014. Hi Lisa, just want to commend the speed and timing of my Snowys product delivery. Was great to have my Blackwolf Bladerunner bag delivered fast and efficiently. Warm Regards, Jonathan – Bull Creek, WA.

 

September 9, 2014. Hi Lisa, just received my item. Love the prompt (and free) postage. Great service. Cheers, Andrew – West Wollongong, NSW

 

September 8, 2014. Hi there. Just wanted to say thanks.  As well as the best price for the bag (Black Wolf backpack) and free postage, your customer service is excellent! Cheers, Toni – Warrimoo, NSW

 

September 8, 2014. I would just like to thank you for the prompt delivery of my item that I purchased on the internet. We are very happy with our purchase. Regards, Marie – Bunbury, WA

 

September 8, 2014. Thank you. Great service and very prompt delivery. Regards Paul – Rosebud, VIC

 

September 4, 2014. Many thanks Lisa, your Customer service is just fantastic and it leaves your Competitors for "dead". Thanks again. Regards, Wayne – McCrae, VIC

 

September 3, 2014. Just a quick note of thanks on receipt of my new Event 14 Instant shelter. This is the first time I have used your online service, and must commend you on your excellent service. The prompt delivery, and excellent communication was very commendable, and made the whole experience very satisfying. I will certainly be letting my friends and other contacts about your great service. Many thanks, Ian – McLaren Vale, SA

 

September 2, 2014. Hi Lisa, just a line to let you know I have received my parcel. Thank you for your great service, it would be hard to beat. I will definitely use Snowys again in the future. Kind regards, Bob – Smithfield, NSW  

 

September 2, 2014. Hi Sam. Just letting you know that we received our order ok. The two sleeping bags zip together nicely, can’t wait to go camping again to try them out. Thanks for the great service. Vicki – Bundaberg, QLD

 

September 1, 2014. Hi Sam. Thanks for the note with my new torch. I wish to compliment you on your great service and great price. Very efficient and effective. Thanks. Best regards, Ken – Cooee Bay, QLD

 

September 1, 2014. Just to let you know that today I received my order of Back Country Cuisine. I ordered on the 26/8 and received by 29/8. Very good service, thank you. Ken – Wilberforce, NSW

 

August 29, 2014. Hi there, just received the two Oztent King Goanna stretchers, can’t believe how fast they got to me on the middle of the Yorke Peninsula. Have set one up and was very easy, quality looks good, that’s why I deal with Snowys. Have ordered a few things off line with you and been to your store many times and have always been impressed, and your staff are always helpful and friendly. Thanks heaps guys. Lyndon – Arthurton, SA

 

August 29, 2014. Goods arrived in very good order, well packed and in good speed. Very happy with service and product. Many thanks, Ben – Chisholm, ACT  

 

August 28, 2014. The website was great! I ordered it on Monday night and it turned up on Wednesday morning. I also liked how it came with a camping checklist, that really helped me out because there was so many things I had forgotten to put on the list I had created. Very easy to use and would definately order things from you againEmma  Mildura, VIC


August 26, 2014. Hello Folks. Goods arrived today. Thanks for the speedy professional service. Much appreciated. Regards, Steve – Essendon, VIC

 

August 25, 2014. Thank you kindly for your professional service. I have had many orders from you at Snowys and all orders have been sent in excellent packaging and condition. Your prompt service is appreciated. Always happy to deal with your company. Wendy – Corrimal, NSW

 

August 25, 2014. Hi Snowys, RV2 tent arrived yesterday in good condition, thanks for your fast service and delivery. I would be happy to shop with you again. Regards Rob – Batehaven, NSW

 

August 25, 2014. Hello to everyone at Snowys Outdoors! I am really sorry it has taken me so long to leave feedback for my purchase of 2 Enamel Coffee Pots. We have been too busy having heaps of fun with them. Thank you so much for great product. Rest assured that we will be return customers :) Kind Regards, Arienne & Kim – Avenell Heights, QLD

 

August 22, 2014. Hi Lisa, 2 Exped mats ordered on-line Wednesday, delivered Thursday! Price competitive and easy. Thank you. Anthony – Armadale, VIC

 

August 20, 2014. Hi, just a short note to say that I was very satisfied with my recent (and 1st) experience ordering online with Snowys.  It was a very simple and efficient process with my goods delivered in a timely manner. Phil – Homebush, NSW

 

August 14, 2014. Good morning, I received my Deuter Futura 22 backpack yesterday and wanted to provide you with some feedback. I am delighted with the product, your competitive price and excellent service.  I had a computer glitch when I edited the delivery address and the changes didn’t save (possibly my fault), but a phone call to your company quickly resolved this problem and my backpack was delivered to the correct address within two days of placing the order. The packing was secure, the product excellent and the price was much cheaper than one other online store and a well known retail outlet in Melbourne. We are planning a long walking trip in Spain next year and will be purchasing new gear in the next six months.  We will certainly use Snowys wherever possible. Many thanks, Wendy – Rowville, VIC

 

August 13, 2014. Hi Lisa. Thank you for your very prompt completion of my order and most of all your fantastic attention to detail in regards to the hotplate.  I very much appreciate the personal service and look for to my order arriving. Thanks once again. Kind regards, Rochelle – Wickham, WA

 

August 13, 2014. Thanks for delivery of my bag, I’m very happy with it. Lee – Goulburn, NSW

 

August 9, 2014. Thank you for quick service, my son was very happy with your product and will use it soon next week doing the Duke of Edinburgh Award. Thank you, Neil – Bowen Mountain, NSW.

 

August 8, 2014. Hello! Just a message to say thanks for the great customer service and fast delivery of the Coleman sleeping bag I ordered. My daughter loves it and can't wait to use it. I was really impressed by the pricing - I could buy and get delivery from SA cheaper than buying in WA - go figure! Thanks again, we will have no hesitation in recommending your store. Michele, Maddington - WA

 

August 6, 2014. Hi. Just wanted to thank you on your excellent service on my recent purchase via your on line shop. We were kept up to date on the progress and everything went smoothly. Thanks very much. Nigel – Cranbrook, QLD 

 

August 5, 2014. My thermo mugs arrived today safe and sound my husband will be happy, he is an interstate truck driver and he uses thermo mugs all the time but broke his recently and we couldn't buy them local so many thanks. Denise – Withcott, QLD

 

July 31, 2014. G’day, just a quick note to thank you for sending our Oztent & fly. We ordered last Sunday, and had it Tuesday. Haven’t used it yet, but planning a big road trip for later this year, and I’m sure we’ll appreciate our new tent. So thanks again for the fast delivery and excellent correspondence. Regards, Adrian – Wantirna South, VIC

 

July 31, 2014. Mark, just letting you know that my sleeping bag turned up yesterday. Very happy with it, thanks for your help. Dougall – Spring Plains, NSW

 

July 31, 2014. My camp chair turned up today thanks, I will let my mates know about you guys. Awesome service thanks, cheers Jason – Burnie, TAS

 

July 30, 2014. Hi Snowys. Placed order Saturday Morning 26th July 2014, received delivery around midday Tuesday 29th. That is a turn around of one and a half business days. Excellent prompt service. You 'did real good'. Thank you. Dean - Highbury, SA

 

July 30, 2014. Hello Lisa, just to let you know the stretchers turned up today. Couldn’t be more happy with the service. Thank you, cheers Jason – Burnie, TAS

 

July 28, 2014. Dear Lisa & Customer Service Team, thank you for your assistance regarding my latest order.  It was refreshing talking to an empathetic person who was able to sort through a problem and come up with a positive solution. Regards, John – Stawell, VIC

 

July 28, 2014. Easy ordering. No hassle. Well done. Nigel – Cranbrook, QLD

 

July 24, 2014. Great service, ordered Monday afternoon, arrived Coffs Thursday lunch in perfect order, well & safely packed. Will be ordering a lot more equipment & goods from you and highly recommend you to all other outdoor enthusiasts’. Thanks, Warren – Coffs Harbour, NSW

 

July 24, 2014. Thanks for the sleeping bag. Your service was great; super fast delivery. The bag is great. Regards, Lindy – Kingston, ACT

 

24 July, 2014. Just received a swag bag in the mail. Thank you for your excellent service. The bag was not in stock when I ordered it but I was kept well informed, offered a number of alternatives and the bag was sent very promptly when it came into stock. It is very nice to get great service. I will be back. David – Samford, QLD

 

July 23, 2014. I purchased the thermos floating bottle, just wanted to let you know what a great product, keeps hot drinks a lot longer than any other flask I have used. Not sure if it floats full, I did try in sink and floated when empty but when full seemed to sink, I will have to try next time I go fishing. Thanks for supplying great products at reasonable prices. Mark – Milton, QLD

 

July 23, 2014. Hello! Just wanted to thank you for the perfect service, seriously. Ordered and within a couple of days it had arrived in perfect condition, no hassles. 10/10 would recommend. Dylan, Wollongbar, NSW.

 

July 22, 2014. Thank you for sending the thermos so quickly, I'm very happy with it, all the best =) Marnie – Killarney Vale, NSW

 

July 22, 2014. Hi Lisa, Thanks for good service, good product, and free post. The service from Snowys is first class. All the best at Snowys Camping . Regards Fred – El Arish, QLD

 

July 22, 2014Thank you very much for the prompt service via Fastways – goods were impeccably packaged and arrived as such. Great pleasure to buy from such a well-run operation. Many Thanks, Pete – Ballina, NSW

 

July 22, 2014. Just purchased a backpack. Super fast post, free postage FANTASTIC! Top service. Will buy again and recommend to my friends. Thanks for an easy transaction. Also great price for the backpack I wanted. Love the colour. Have a great day :) Deb – Murwillumbah, NSW

 

July 18, 2014. We've been buying from Snowys for a couple of years now. The website is easy to navigate with good information, the products are competitively priced and always arrive timely and undamaged. Well done and thanks. Simon – Bellingen, NSW

 

July 17, 2014. Hi Lisa, thank you very much for your quick delivery of the Mont Moondance 1 tent I ordered last week. And thank you for sorting out the problem with the address. Kind Regards, Amanda – Geebung, QLD.

 

July 17, 2014. Received smoker I ordered 14th on 16th, great service, very happy. I’m sure you will receive more orders. Thanks, Lance – Brisbane, QLD

 

July 11, 2014. Thank you for the prompt delivery of our 12x15 Oztrail Canvas Cabin Tent. We've popped it up, all good, surprised how quickly it went up :) looking forward to using it in the Victorian high country come spring. We will certainly visit you again for any needed camping gear. Great prices, great communication and fast delivery. Thanks again, regards, Michelle :) – Merton, VIC.

 

 July 10, 2014. Hi, I just wanted to say thank you. I ordered an Oztrail Gazebo from you on Sunday and it arrived today (Thursday) in Alice Springs. I was pleasantly surprised and the free postage was a huge bonus!! Many thanks, Wendy – Alice Springs, NT

 

July 8, 2014. Hi there, just leaving some feedback as requested by you. Just wanted to say thanks for the great product. Sadly as you know it took quite a few ... weeks? months? to get to us, but the truth is we weren't in a hurry - and your customer service team were fantastic keeping us updated at every point to let us know what the delays were. It made all the difference and it was much appreciated. Will be using your services again. Many thanks. Sarah – Wamberal, NSW

**Thanks for the feedback Sarah. We try our best to keep our stock levels up as much as possible but unfortunately there always seems to be something that runs out quicker than we can get it in! Generally any item that is out of stock will be no more than a week or so away, but if our supplier runs out there is nothing we can do but wait, which sadly can sometimes take 2-3 months. It is unavoidable but we are always happy to work with our customers to come to the best possible resolution. Please remember that you can give us a call on 1300 914 007 before ordering to check on stock availability if you are worried. Otherwise we will always let you know ASAP about any supply issues and we do our best to keep you informed throughout the process. Thanks again Sarah and happy camping!! Lisa, Snowys Customer Service**

 

July 7, 2014. Just received my order of Back Country food packs. Appreciated the follow-up phone call letting me know you were out of stock on one item. We came to an agreement to hold back delivery until item became available and all items could be sent together. Prompt, efficient and items true to order, just how I like it. Would definitely deal again with Snowys. John – Cardiff South, NSW

 

July 2, 2014. Ordered a Coleman Big Game Sleeping Bag on the 27th June. Posted 30th June. Arrived 1st July. That is fantastic service guys. We'll be ordering another soon. These bags with the soft canvas outer shell are extremely warm but more importantly, they don't slip and slide around inside swags, and on the camper trailer mattress like the standard bags have in the past. Also if you're like me, bigger frame and hate that feeling of having bound up feet in the standard bag, you really can't do better than one of these Coleman Big Game bags. Thanks again guys. Michael – Bundoora, VIC

 

July 2, 2014. Hello, I would like to thank you! My order arrived in just less than a week! You are the best guys!! Thank you so much. Best regards Tyrone – Sydenham, VIC

 

June 27, 2014. Thank you for the hassle free shopping experience and free post. Postage speed was also excellent. Thank you, will shop again. Shane – Moonta Bay, SA

 

June 27, 2014. Hello Sam and Snowys customer service team, I am just emailing you to give some feedback on how happy I am with my experience with you guys. The product I bought was cheaper than everywhere I looked and was exactly as I expected. The Delivery was fast and even better was free. Overall this has been a pleasant and satisfying transaction. I will definitely shop here again in the future and will recommend to others. Cheers, Billy – Melton South, VIC

 

June 27, 2014. Thanks for the speedy reply and delivery of my tent and gazebo sides. I will be looking here next time I need camping gear. Thanks, Alex – Kiama Downs, NSW.

 

June 26, 2014. G’day Mark. Thanks so much for prompt delivery and a great product. The Duramesh awning tarp is well made and looks great. VERY happy with my 1st dealing (but not my last) with Snowys. Jeff – Eaton, WA

 

June 26, 2014. Thank you very much, I received my order today. Thanks for your great service! Even though you were out of stock at the time of ordering you were quick to communicate this, then quick to dispatch once in. Belinda – Hocking, WA

 

June 26, 2014. Hello everyone at Snowys. Thanks for your prompt service and delivery. The camp table fits our needs exactly. Regards, Barry – Kambah, ACT

 

June 23, 2014. Fantastic service. Will definitely use your online service again. Keep up the great work. Cheers, Rachael – Wangaratta, VIC

 

June 19, 2014. Received my order today, thanks for the quick delivery. Will spread the word about Snowys great products. Thanks. Regards Murray – Swansea, NSW

 

June 18, 2014. Hi Guys! I received my delivery yesterday and just wanted to let you know how happy I am with your service. From the lovely gent on the phone who answered my enquiry to the courteous email communication, you guys are great. Really excellent service which is sadly lacking with some companies. Thanks again! Lisa – Caringbah, NSW

 

June 18, 2014. Very happy with your services! Glad I've found this place, it’s always hard getting quality items into Australia without having huge postage bills and waiting weeks to get them from USA/UK. Found this place looking for a Black Wolf pack and hydration combo for my partners birthday as we hike and camp regularly. I ordered here because it was by far the cheapest and rang up concerning the shipping time. They said it should be here in 2-3 days but I might need to wait for the 3L hydro pack stock, but as a great surprise it was here in 2 WORKING DAYS! That's great and I got both products well before due time :D Very very impressed with the Website, Customer Service and also the great prices you’re offering. Great Work guys! All the best :) Glen – Grose Vale, NSW

 

June 17, 2014. Hi, what pleasant people to shop with. I would recommend your service to anyone. Very quick freight service. Cheers, Jeffrey – Beachport, SA

 

June 16, 2014. Great prompt service! Love the BPay option! Have placed another order and will only be too happy to suggest you to family and friends. Good range and pretty good prices. Kylie – Marsden, QLD.

 

June 16, 2014. We recently safely received our 2 Directors chairs with side table, delivery being very prompt. We are extremely pleased with them, attractive nice colours, good quality, strong and very comfortable. Very good value. Many thanks. Chris and Mary – Black Mountain, QLD

 

June 13, 2014. I received my order today, amazingly 2 days after I placed it. (I've had orders from my own state take longer to arrive than that). The Trekking Pole was exactly as listed on your website, and packaged well.  I'm debating whether to buy a second one, to make a pair. Thank you. Best Wishes, Peter – Greystanes, NSW

 

June 12, 2014. Thanks, Lisa. Free delivery is usually great. However, in this instance I’d have preferred to pay for an Express Post bag delivery but I didn’t see an option (but I was in a hurry so it might be there) – that would’ve been helpful since I leave this weekend (with or without my food), and standard road delivery to Broome can take forever! But I should’ve put my order in earlier too! Regards, Pam – Broome, WA

**Thanks for the feedback Pam. While there is no option for Express Post at the checkout, if you are in a hurry for your order to arrive please give us a call and we can quote you a price for express delivery. Keep in mind that if your order will not fit in a 3kg or 5kg satchel then it can be quite expensive to send express. It’s always better to be prepared and order sooner rather than later!! Thanks, Lisa – Snowys Customer Service**

 

June 10, 2014. Tek Towel arrived quickly and as described. Great towel for outdoors with handy clip to hang up to dry. Great customer service from vender. Sydney – Middle Park, QLD

 

June 10, 2014. I am just writing to thank you for your prompt delivery of the Black Wolf sleeping mat. Your service was quick and much appreciated. Thank you very much. Lindsay – Conara, TAS

 

June 6, 2014. Hi everyone, just like to say it is a great operation you have. Two transactions that couldn't have been easier, will have no reservation in recommending Snowys. Regards, Mike – Bayswater, VIC

 

June 5, 2014. Thank you for a wonderful product at great value along with the fast delivery service. Thank you again. William – Lake Munmorah, NSW

 

May 28, 2014. Hi, thanks for my order. Your prices are good, free postage is great, your website works well, you were very helpful via email, product was well packaged and arrived really quickly, congratulations. Will definitely be buying from you in the future. Only problem was that not all your items are on the website, so it made it difficult to place an order, especially when I am not able to ring during business hours and do most of my online buying during the middle of the night. Thanks again, Jane Facchetti - Central Tilba, NSW

**Hi Jane. Thanks for the feedback. We are working hard to put as many products as possible on our website. Please note that it is not possible to put some products online which are too difficult to ship for various reasons. If you are ever looking for something and you can’t find it on our website, feel free to drop us a line!! Thanks, Lisa - Snowys Customer Service**

 

May 28, 2014. Our Jet Bunker arrived yesterday safe and sound. Put it up today, it was so simple and took just minutes and pack up was the same. We are completely happy with the product and your service and prompt delivery was brilliant, we will definitely be repeat customers. Thanks very much, Glenyse – Narromine, NSW

 

May 28, 2014. We received our on line order today. Thanks for the great service. We will certainly use that facility again. Cheers, John & Di – Lobethal, SA

 

March 23, 2014. Wow, the tent and side walls arrived this morning.  Can't believe we received them so quickly.  Just 2 days to Byron bay.  A big thank you to Snowys for great service, great price and a very easy shopping experience. Kind regards, Jan – Byron Bay, NSW

 

May 22, 2014. I would like to thank you for the excellent service you provided. My order was processed and shipped the same day & your prices are unbeatable. Regards, Tim

 

May 19, 2014. Thank you, received my purchase in good time and good service, highly recommended. Alan – Tweed Heads South, NSW

 

May 13, 2014. Received the stools today, excellent service and look forward to dealing with your company in the future. Regards, Ray – Mt Evelyn, VIC

 

May 12, 2014. Thank you for your prompt and helpful service.  It’s good to know that great Australian companies still exist! Kind regards, Catriona - Castlecrag, NSW

 

May 3, 2014. Hi, just letting you know I received my order of 2 packs of Back Country food, and I am very pleased with your service - great price with free and very quick delivery. I also appreciated the camping checklist you included, very handy! I have you bookmarked, and I will be sure to check your website whenever I need more camping gear. Kind Regards, Louise - Belgrave, VIC

 

May 2, 2014. I just orderd some bags from you. We are very pleased with the quality and the quick delivery. We will definitely shop with you again. John - Willetton, WA

 

May 1, 2014. Hello, have received my order thank you. Great service, quick delivery, great product. Will definitely be using you again. Thanks again, Dennis – Bega, NSW

 

May 1, 2014. Very efficient service, thank you. Anne – Wamberal, NSW

 

April 30, 2014. I would like to thank Snowys for the great service they gave me when I rang them, the order that was as described and the fast delivery of my order even though I placed my order around the time of the Easter and Anzac day holidays. Bev – East Maitland, NSW

 

April 24, 2014. Received Cryovac bags today, brilliant service and you will definitely be used again by us. Regards Les – Yakamia, WA

 

April 23, 2014. Hello, I received my Black Stump mozzie dome today, thank you. That was great service, particularly considering the Easter public holidays. Regards, Richard – Perth, WA

 

April 22, 2014. Hi Lisa, a short note to advise receipt of the Black Wolf Ridge Runner bag - thank you for the excellent service an very quick delivery - would recommend you company to any of my associates. Regards, Denis – Mermaid Waters, QLD

 

April 18, 2014. Good morning to all at Snowys. I would like to thank Ben who I spoke to on Monday regarding an order I had tried to place on Sunday via email. Order arrived yesterday. Thank you all for helpful, efficient service. Regards, Cheryl - Eudlow, QLD

 

April 17, 2014. Thank you Snowys for providing excellent service when I purchased a Coleman sleeping bag from you. Easy transaction, very quick delivery and the product was exactly as advertised. Great customer service. Thanks, Gail - Grovedale, VIC

 

April 17, 2014. Just received my Black Wolf 3L Hydration bladder. Very happy with the product and also very happy with the service. Quick delivery and friendly staff. Thanks, Michael – Melbourne, VIC

 

April 16, 2014. Very happy with the efficiency of the site and the speed of delivery of my purchase. Thank you, Jaclyn – Ascot, QLD

 

April 14, 2014. Hi Guys, I am heading to Nepal in December for two months of trekking and was looking for two rather unique items, the Leki micro carbon Vario and a Mountain hardwear downie. I went into your Adelaide store and had a chat to Del. Whilst he couldnt help me with the downie he took down the pole details and promptly got in contact with the Leki suppliers for me. I was very impressed with his service especially as i had been told by another store it was not possible to bring this pole into Australia. Service like that makes a huge difference! David – Adelaide, SA

 

April 14, 2014. Hi Snowys, I just wanted to let you know that the sleeping mats that I ordered have arrived safe and well. It was a very fast delivery too. Thank you very much for your excellent customer service! I really appreciate the helpfulness of your staff! Thank you, Mick – East Fremantle, WA

 

April 14, 2014. Very pleased with the canvas shower, obviously well made. Shall check out your website when I need more gear. Cheers   Chris – Genoa, VIC

 

April 14, 2014. Just want to let you know that I was very happy with your service.  My plate arrived safely, it was well packaged.  Well done. Judith – Yeerongpilly, QLD

 

April 14, 2014. Purchased a Black Wolf tent online on the 7th April. Received the tent on the 11th April - very happy with the service and price. Set it up on the lawn yesterday I think it will work very well for us. Regards Tom – Rockingham, WA

 

April 10, 2014. Just a bit of feedback on my order Hillbilly 12.5L Bush king, can’t believe the service and communication, absolutely top rate, cannot complain. I will definitely buy from Snowy’s again. Regards, Alan – Mount Nasura, WA

 

April 9, 2014. Thank you for your great service! Communication, response and postage speed was excellent and will definitely look forward to doing more business again in the future. Much appreciated. Regards, Gary – Cloncurry, QLD

 

April 8, 2014. Just a bit of nice feedback, I know it doesn't happen often enough! Thanks to Dave for the phone call about Kookaburra tent poles that are broken and explaining the repair kit to me. Thanks Dave! Jill - Welland, SA

 

April 8, 2014. Dear Snowys, I just wanted to drop you a quick line to say what an absolute pleasure it was buying a tent from you recently. I needed a Coleman Instant Up - fast - and had (of course) left it until the 11th hour to buy one for a music festival that was rushing up to meet me. Not to worry though, as the tent arrived with plenty of time to spare. I'm also glad I called ahead, as your staff member Sam was particularly helpful, going out of his way to put a tent aside and make sure it could be sent across to Melbourne as fast as possible. Great experience all round and I definitely won't hesitate to buy from you again. Thank you. Mark – Melbourne, VIC

 

April 3, 2014. Thank you for your great service, my husband is happy he has always wanted a Bedourie and now he has one. Your service was great also. Lorrainne – Davistown, NSW

 

April 3, 2014. Just wanted to say thanks for the excellent service I received when ordering my new Black Wolf pack!! Larry – Brisbane, QLD

 

April 1, 2014. Package arrived very fast. Looks good, can't wait to use it. Thanks Snowys. Bernd – Lilydale, VIC

 

March 31, 2014. I purchased some items from Snowy's for the first time. Their prices and postage was excellent! We had our goods within 1.5 days of placing order. I highly recommend Snowy's for their price and their service. Thank you. Tim – Kilsyth, VIC

 

March 31, 2014 - Hi Guys, I wanted to write you a note to thank you for the great price and service I received when purchasing my OZ-Trail tent. I couldn’t believe how quickly it arrived and in perfect condition. You guys are superstars. I am your customer for life! Kind Regards, John – Kewdale, WA

 

March 28, 2014. Hi. Thank you for your great service, speedy delivery and fantastic products. It would be great if there was a Snowys store in Melbourne. Thanks again. Kind regards, Greta – Abbotsford, VIC

 

March 27, 2014. Darche Cold Mountain sleeping bag arrived promptly and in good order. Slept out cold in it last night. Best bag I have ever had. Roomy, warm and quiet. Well done and thank you. Paul – Curtin, ACT

 

March 26, 2014. I was very pleased to receive my Lite Plus yesterday. Thank you for your prompt delivery, very good customer service and great prices. Excellent Job!!! What I am thinking now is to get another product from you ... :) Regards, Novianto – Petersham, NSW

 

March 24, 2014. Thanks for your speedy service and delivery, I will shop again and pass on to my mates. Jim – Northhampton, WA

 

March 23, 2014. Hi Lisa, just a quick note to say the Bunker Tent arrived in a very timely manner. Very impressed. Thanks for great service. Best regards, Paul - Surry Hills, NSW

 

March 21, 2014. I've recently bought a Black Wolf Turbo Tent Side and Front Panel. I am very satisfied with this purchase as your prices are competitive with free delivery, and delivery was very quick with good packaging.  Thanks, Jason – North Ryde, NSW

 

March 14, 2014. Snowys, well done!  My Malamoo 3-second tent arrived within 6 days of ordering in perfect order.  All zips work well, it pops up in 3 seconds at the maximum, and goes back in its bag in very little time. I'm really excited about getting on the road and using it for those single night camps when you don't want to put up the big one. Thanks for everything. Helen – Byford, WA

 

March 14, 2014. Thanks for the quick post, free post and good products. Best wishes to all at Snowys. Regards Fred – El Arish, QLD

 

March 11, 2014. Just a quick note to say thank you for the quick delivery of my order  for the Campfire Lid for 35cm Steel Wok. I am very pleased with the service and the goods. Well done and Thank You. Cheers, Peter - Emu Plains, NSW

 

March 11, 2014. Thanks for the great service on recent purchase of an Oztent 2 mesh floor saver and an Oztrail duffle bag. Both received promptly, perfect condition and exceptionally well packaged. Good price, good service, right product, and easy to find online. Thank you, Darryl –Douglas, QLD

 

March 7, 2014. G'day, we are impressed. Bloke just rolled up at the door with 2 sleeping bags. Great delivery! Thanks a lot. We will be back with more orders in the future with service like this. Not many places are like you lot, and provide service. Cheers, Neil - Clayton Bay, SA

 

March 6, 2014. We were very pleased to receive our Black Wolf Turbo Lite tent yesterday. It was delivered quicker that we expected (including additional side panel) and all looks in good order. We will be attempting our first "pitch" in the backyard this weekend. Thank you for your prompt delivery, very good customer service and great prices. We will visit your website again I'm sure. Regards, Kate & David – Canberra, ACT

 

March 5, 2014. I received my two camp stools today in the mail.  Thanks very much for your prompt service and very helpful over the phone advice. I would recommend Snowy’s to any prospective traveller or camper. Lisbet – Cooroy, QLD

 

February 27, 2014. Just a thank you to the great customer service provided. Firstly with information and advice with a friendly tone from Dave, and then a follow up call regarding freight. I thought the distance of Adelaide to Perth may cause an issue but my Oztent and gear arrived as promised and I am both appreciative and impressed by the staff. I will definitely use Snowy's again and have no hesitation in recommending you to my friends. Once again thanks. Tom - West Perth, WA

 

February 27, 2014. Tent cot arrived safely. Thanks Snowy's - good service and with free freight you have a return customer! Michael - Busselton, WA

 

February 26, 2014. Hi Guys, I only ordered a pair of hiking poles but even on such a small order I was really impressed with the speed and accuracy of your delivery service. Product exactly as ordered, delivery within a couple of days to Melbourne. Well done. Outstanding service. Happy to recommend Snowy's to all my friends. Greg – Sandringham, VIC

 

February 24, 2014. The Coleman shelter arrived today. We have managed to erect it and are very pleased with the purchase. The price was very good and postage time of just two days was excellent. I will certainly look at your business when I next want to purchase camping gear. Thank you. Colin – Highton, VIC

 

February 21, 2014. Thank you for your prompt attention to my recent order. Your price, delivery and service was excellent. Leff – Thomastown, VIC

 

February 20, 2013. Hi Snowys, I recently purchased a bag of vacuum sealer bags online from you and wanted to say thanks for the ease of transaction, good customer service and timely receipt of goods. Keep up the good work and I'll be ordering from you again in the future. A happy customer!!  Josie – Karrinyup, WA

 

February 19, 2014. Fantastic service guys, bought the Oztent Jet Bunker on Monday, got it on Wednesday, very good product, love it. Can’t beat your range and service, thanks and will see you again. Jason – Kadina, SA

 

February 17, 2014. Hi Sam, the Exped Megamats arrived promptly (as all my orders with Snowys have). They look fantastic and I'm really looking forward to trying one of them out this weekend! Best wishes, Sally - Kalorama, VIC

 

February 17, 2014. Good morning! Thank you very much for sending the foldable 3 legged Stool. It is perfect for my requirements. Kind Regards, Antoinette.

 

February 15, 2014. Thanks for being so quick in getting the hinges for my ice box. Great to do business with you. Peter - Cordeaux Heights, NSW

 

February 13, 2014. Just wanted to say thanks for the great service. My Thermarest and cook set arrived safely. Gerard - Montmorency, VIC

 

February 12, 2014. I received my order of dehydrated food for a multiday hike we are doing. It was dispatched so quickly, and it was all in stock (not always the case with some online sites). Great service and it was the cheapest price around. Awesome. I will be buying all my camping needs from you in the future. Alison - Milton, NSW

 

February 12, 2014. I am impressed with the prompt delivery of my Exped Sleeping Mat. Thank you. I will look at your store again for my next purchase. Best wishes, Michael - Ballarat, VIC

 

February 12, 2014. Hi Snowys Outdoors Staff. We have received our online order very promptly. Thank you!! Keep up the good work. Fantastic that you don't charge a delivery fee. Great service and great price for our outdoor director's chair. Cheers, Sharon - Encounter Bay, SA

 

February 11, 2014. Received my Black Wolf day pack today (Tuesday), which I ordered online Friday. Excellent service and pleased with the product. Will be taking it on my bush walk on Thursday. Thanks again. Regards, Margaret - Reedy Creek, QLD

 

February 10, 2014. Hey Sam, I shopped around and found that you guys had a competetiive price, and were both available and helpful when I had questions (unlike the others). Placed my order on Monday night, and received it on the NSW south coast on Friday. Thanks very much, appreciate that you know your stuff. Alison - Merimbula, NSW

 

February 9, 2014. I liked your price and availablility of product. Free shipping was the icing on the cake. Looking forward to getting your product and going camping with it. Cheers, Peter - Wangara DC, WA

 

February 6 2014. Thanks for the great service, bought it quicker and cheaper than I could in my own state. I will be returning to your store. Happy Camper, Paula - Tiaro, QLD

 

February 6 2014. Hi Leece, order arrived in good condition. Thank you for your prompt service. Your low costs and extensice range of freeze dried food were the contributing factors in chosing to place our order with you. Thank you to everyone. Daphne - Laravale, QLD

 

February 5 2014. Thanks for the fast delivery, it arrived in Canberra 43 hours after I ordered. Great response. Cheers, Trevor - Jerrabomberra, NSW

 

February 5 2014. Hi, will definitely by shopping with Snowys again. Easy ordering process, good prices, quick delivery and couriers which actually left the goods where requested. A good shopping experience all round. Cheers, Adrian - Seddon, VIC

 

January 31, 2014. Hi, just received my deluxe gazebo and two tarps. Very pleased with all products and your customer service. Thought I had better sign up for an account. Much appreciated. Martin - Avoca Beach, NSW

 

January 31, 2014. Thanks for the prompt delivery of my 40 Litre Cook Pot. First time client and I will be back again. Tim - Portland, VIC

 

January 30, 2014.  Hi Snowys, I just received your parcel with my tent pegs. What great service. I just didn't have the time to get to Keswick this week so thank you for your online service. It was prompt, very professional and I like the fact that you can leave a message and the courier will leave it where you request. Great service! Well done. Cheers, Sonya - Sheidow, SA

 

January 30, 2014. I would like to thank you for your awesome service and quick delivery. I have ordered from you before and each time my purchases have been delivered in excellent condition. I would definitely recommend you to anyone who needs to purchase camping equipment. Wendy - Corrimal, NSW

 

January 28, 2014. Hey thanks for sending me my order, it arrived quickly and was carefully packed. I will recommend your products and site to others. Geoff - Windale, NSW

 

January 28, 2014. Hi there, I purchased a Shiralee Xtra Swag on 13th December, 2013. I am pleased to leave extremely positive feedback. This is the third swag we have purchased from you, and again your service has been "top notch". I certainly will continue to recommend your store to anyone interested. Thanks again for the great job - very much appreciated. King Regards, Jan & Don - Portland, Vic

 

January 24, 2014. I just wanted to say thank you for the excellent customer service. Your staff was friendly and very helpful when dealing with my order. Much appreciated! Samantha - Karratha, WA

 

 

January 24, 2014. Hi there, I've just purchased an Oztrail Chateau 10 Cabin Tent from you guys. I wanted to let you know why I went with you. 1. I found you were the cheapest in Australia, 2. Your quick email response to my questions was great. 3. Your delivery dispatch and final arrival to my home was excellent and only took a few days. I am very happy with the service so far. I will let you know what I think of the tent from a family point of view when I go camping with the family at the end of April. Regards, Steve - Stirling, WA

 

January 24, 2014. Website very simple to use. Free freight was an excellent idea! Helen - Encounter Bay, SA

 

January 23, 2014. Thanks guys, our parcel has arrived. We shall tell everyone how nice it was to deal with you. Happy Australia Day! Barb & Family - Northhampton, WA

 

January 22, 2014. Received goods. Better than I thought and very quick on delivery. I definitely will shop again. Thank you. Anthony - Sussex Inlet, NSW

 

January 22, 2014. Hi, my order arrived by Australia Post yesterday, exactly when you said it would. I'm very impressed with your service and website, and I'll be back to order more. Special thanks to the Customer Service Team Member Erin who kept me up to date by cheery email. Very best regards, Michael - Birchgrove, NSW

 

January 22, 2014. Hi Erin and Mark, I received my Led Lenser Headlamp last week. I am very happy with it and also for the service given! Looking forward to using this website again, and I have already recommended it to my friends. Cheers, Lyn - Elizabeth Town, TAS

 

January 21, 2014. Hi Sam, just letting you know that this is one of the most pleasurable online shopping experiences I have had to date. Keep up the good work. Kind Regards, Stuart - Pyrmont, NSW

 

January 20, 2014. Hi Snowys, Thank you for your great service and fast delivery. I received my order two days after ordering online. This was my first purchase from Snowys and I will be happy to recommend you to all of my family and friends. The Black Wolf Mega Deluxe Self Inflating Mats are fantastic and your prices are the cheapest I have found on the internet. Thanks again. Regards, Ange - Millicent, SA

 

January 19, 2014. Thank you Erin for trouble free and prompt service in replacing my incorrectly ordered canopy. Robert - Lindisfarne, TAS

 

January 18, 2014. Great service Snowys! My Black Wolf mats arrived a day and a half after placing the order. Thanks, Andrew - Brighton, VIC

 

January 18, 2014. Thanks for the great price and speedy delivery of our Oztent side awning. We appreciate it and are now encouraging people to buy from your store. Thanks again, happy camping! Shane - Huntingdale, WA 

 

January 17, 2014. I ordered a Cobb book as a Christmas present, and I want to commend you on the prompt service as it arrived well in time for Christmas day. I would be happy to shop with you again. Angela - Swan View, WA

 

January 17, 2014. Thank you SO much! I spoke to a guy last Sunday about some stadium chairs that were due to come in. I then rang on Thursday and placed my order. Today I picked them up from my front doorstep! What can I say? You know where I'll be getting my products again from, don't you? I'll also be telling everyone I know to shop online with you. Thanks again, Helen - Preston, VIC

 

January 17, 2014. Thanks Erin for my new Black Wolf Tanami Tent. It arrive on time and I unpacked it to check it out. Thanks for being so prompt as I will be using it this month. Greg - Bendigo, VIC

 

January 16, 2014. Hi Erin, Thank you so much for a fast and friendly transaction. We have been very impressed with the service we have been given from Snowys, and we will definitely shop here again. Thanks again for making the refund and new purchase a smooth and easy process. Darren & Sarah - Whyalla Norrie

 

January 16, 2014. Thank you for the prompt delivery of my recent order. I have spread the word about your online shopping and delivery. Cheers, Dale - Devonport, TAS

 

January 16, 2014. Hi, I just wanted to say thank you for the gas burner hot plate made by Kookaburra. One of my mates had one and I had to grab one for myself. Being so far away, postage was relatively quick. Can you let Mark know I'm very pleased and can't wait to use it. Ta, Chris - Tumat, NSW

 

January 16, 2014. Goods received on time, and in good order. Thanks, Richard - St Albans Park, VIC

 

January 15, 2014. Thanks for the delivery, we received it two days after placing the order. We normally shop in-store, however we didn't have a trip to Adelaide planned so we reluctantly tried online. It was very easy and so promptly delivery. We will be happy to spread the word about your great service online, even though we still like to shop in store! Deb - Goolwa, SA

 

January 14, 2014. I received my Oztent BiFold Table. Great product and service. I have bought most of my camping gear from your company and I have no complaints at all. Looking forward to doing more business with you in future. Paul - Auburn, SA

 

January 13, 2014. I just received my order, which was ordered on 4th January. Received item as per order, and your very efficient service greatly welcomed.I will have no problem dealing and recommending your company in the future. Thank you. Regards, Ron - West Ballina, NSW

 

January 12 2014. Thank you for the Oztrail Floor Mat. It is exactly what we required. Thanks again for the speedy postage. Dennis - Redland Bay, QLD

 

January 11, 2014. I would like to thank you for your wonderful service. Your website and online ordering was a breeze, and I received helpful telephone support. Buying through you saved me $55.00 on my product, and postage was free and quick! I will definitely be returning. Cheers, Sandi - Cairns, QLD

 

January 9, 2014. Awesome delivery! Very happy with products. Lisa - Cordeaux Heights, NSW

 

January 9, 2014. Thank you for your help with our purchase of the Black Wolf Turbo Lite 300 tent. We received it today in good order and put it up in our living room to check it out. We are very happy with our purchase. Grahame - Reedy Creek, QLD

 

January 9, 2014. Thank you so much. Looking forward to receiving my sleeping bags.I don’t know if you keep a track of compliments, but if you do I would like to say that you are great to do business with & I will certainly be recommending you to my friends. Cheryl - Hopetoun, VIC

 

January 9, 2014. Great service! I will be quite happy to use and recommend you to everyone. Ashleigh - Sheparton, VIC

 

January 8, 2014. Dear Sam, Firstly my apologies for taking so long to provide my feedback... blame it on the time of year.The gazebo and base pod kit both arrived in perfect condition and the courier company placed the packages where I had requested.  We will be using the gazebo for the first time on 19/1, when I set up for my Artisan's stall (I hand craft Chainmaille jewellery). Please accept my thanks on the level of service provided by your company and the courier (StarTrack). Kind regards and a Happy 2014, Donna - Hobart, TAS

 

January 7, 2014. Hi there Snowy's team. Wow I'm impressed! Our Black Wolf Sonoran Screen Tent arrived within 24 hours of ordering. Thanks for your prompt service. Kind regards, Caroline - Elwood, VIC

 

January 7, 2014. Thank you very much, I received my order today.  Thank you to Craig on the telephone for putting aside the colours I wanted for me.  I ordered Sunday and received them on Tuesday, great turn around. These chairs were exactly what I was looking for.  Funny, you are in SA, as the festival chairs are to use for WOMADelaide.  Having a portable chair that is lightweight, has a carry strap, and no metal frame is going to make it very easy for me to move around. Thanks again. Anna - Essendon Fields, VIC

 

January 3, 2014. Thank heaps, will definitely be coming back to purchase the gazebo from you guys :) Andrew – Banora Point, NSW


January 3, 2014. Dear Snowys, My Turbo 240 tent arrived today after ordering only 4 days ago on your simple and easy to use web site. Have just set it up and all good. thanks Roger – Armidale, NSW

 

January 2, 2014. I refer to my order for Thermos 2 Person backpack and picnic set. I just want to say thank you, the backpack was perfect.  And thank you for the prompt and effortless transaction.  I will recommend your products in future.Yours sincerely Jillian – Armidale, NSW

 

January 2, 2014. A BIG thankyou for the recent order that was delivered today - only ordered it on 28/12. Also it was wrapped very carefully with a plastic "window" on the packet covered with cardboard so it couldn't be damaged. I also rang to say thankyou as I couldn't wait to say how much I appreciated the way you attended to my order. Happy New Year!! Elton – Gloucester, QLD

 

January 1, 2014. Hi, just to let you how impressed and happy I was with your service. I ordered a Black Wolf Cambridge Back Pack and it arrived the other day. Firstly it wasn't in stock and I received a phone call from a lovely lady to let me know straight away that it wasn't in stock but it will be in stock shortly. As I didn't need it straight away, I said that I would wait. I was impressed that you notified me straight away and in a helpful way. Just writing to let you know how great your service is and I will shop with you again and again. Thanks Maria – Mount Louisa, QLD

 

December 30, 2013. Thank you for the excellent prompt service and quality product. Cheers Joel  – Balmain, NSW

 

December 21, 2013. Dear Snowys.com.au I would just like to thank you for providing excellent service through your online store. I recently bought a new travel back-pack from your website at a very reasonable price and was absolutely thrilled to find it arrived in only a couple of days and with no shipping fees, absolutely awesome!! I have/will recommend you to my friends and hope you maintain such excellent service. I particularly liked the small hand-written note saying thank you to me, an excellent touch that does not go unnoticed. Thank you again, Patrick  – Scarborough, WA

 

December 20, 2013.You've done well, thankyou so much for taking care of this. I'll check my email for updates. Thanks Erin Anne-Maree  – Leigh Creek, SA

 

December 20, 2013. Just want to say thanks for the excellent service. Fast delivery, and friendly helpful service. Will shop with you again for sure. Cheers and Merry Chrismas Julie  – Glenhaven, NSW

 

December 19, 2013. Received my order today - Thank you for such a prompt service. I assumed that I would not get my order processed and delivered until after Xmas . All received in good order. I shall reccommend Snowys to friends and have no hesitation to purchase again should I have future requirements Wayne  – Castle Hill, NSW

 

December 19, 2013. Many thanks, my order arrived today. Very pleased. Margaret  – The Basin, VIC

 

December 18, 2013. Received my order - it went very quickly and smoothly even though I picked it up myself due to no-one being around at delivery time - Thank you for filling the order so quickly. Regards Danny  – Bondi Junction, NSW

 

December 18, 2013. Hi Erin, Thanks for the quick turn-a-round on this. No problem, and have a great Christmas. I've also received confirmation from PayPal that the refund was received. Wayne  – Bondi Junction, NSW

 

December 18, 2013. I just wanted to express my appreciation to Mark for ordering and arranging delivery of my tent in such short notice. Not only did I get it before the 10 day time Span I had allowed it came the next day. Mark has the best customer service I have seen in a long time. He rang me back when he said he would and was very polite. Thanks so much mark. I hope you have a great Christmas. Amy  – Craigieburn, VIC



December 18, 2013. Hi, Thanks for the excellent service. I was naughty leaving my Christmas shopping to the last minute but thanks to you it's all good. Ordered on Sunday - delivered on Wednesday. Thanks again and Merry Christmas & Happy 2014. I'll be recommending you to all my friends ! Dorothy – Ruse, NSW


December 18, 2013. Just arrived, so quick! Thanks again. Pete – Scoresby, VIC


December 16, 2013. JUST RECEIVED MY MOANA BEACH SHADE AFTER PURCHASING IT ON LINE. VERY QUICK WITH DELIVERY, HAPPY WITH THE SERVICE Janet – Henley Beach, SA

 

December 14, 2013. Thank you for the super quick delivery of my toilet Aquakem green 1lt, and packed very very well. Very happy with your service. Cheers Jana – Lawson, NSW

 

December 13, 2013Thanks for the speedy delivery of our order. It has been a pleasure to deal with you. Cheers Peter – Gleneagle, QLD

 

December 13, 2013Thank you Snowy's, That is exactly what I wanted. You have helped me greatly.  Have a nice day. Regards, Lana – Qld.

 

December 13, 2013. Hi, Just a short note to say thanks for the great service. Very happy and would recommend you to others. Thanks again, Don – Harrington, NSW

 

December 10, 2013.  Hello Erin. Thank you so much for your quick and efficient service.  I will definitely be recommending Snowy's for a competitive price and fast delivery. Marj - Boomerang Beach

 

December 9, 2103Very pleased with the product! Thank you – Marian – Sarina, QLD

 

December 9, 2013. Hi, my order just arrived. Very fast delivery and excellent customer service. Thank you, Sue – Erskineville, NSW

 

December 7, 2013Thanks for the great and fast service, will pass the word around about Snowys. Regards, Murray – Swansea, NSW

 

December 6, 2013Great work guys. 2 days. Unbelievable. Great price, great service. What more could you ask for. John – O’Halloran Hill, SA

 

December 5, 2013Thank you for the great service just bought an RV5 floor saver. Amazing fast delivery and great price as well. Kindest regards, Leslie – Bracken Ridge, Qld

 

December 3, 2013Hi there Snowys Staff. Just want to say how impressed we are at your efficiency and speedy service!  And the receiver of the chair was also duly impressed! Thanks again, Annette – Plympton Park, SA

 

December 2, 2013Hi, Very happy with my first purchase from you. My Coleman tent was dispatched quickly and arrived safely and I was kept informed on my order status. The tent was very well priced compared to your competitors. Excellent, efficient service. I will be recommending you to friends and colleagues. Thanks, Dave – Eltham, VIC

 

December 1, 2013. Hi, We are just sending some feedback on your wonderful service. We finally found a good day to put up our new Blackwolf Turbo Lite Plus Tent and Turbo Side Panel. We are extremely happy with the product and look forward to using it soon to put it to the test. We commend you on your fantastic service and look forward to more purchases in the near future to add to our camping kit. We would not hesitate in recommending you to others looking for a good deal and excellent service. Cheers, Gary and Corrina – North Narooma, NSW

 

November 29, 2013. Hi, I would just like to thank you so much for the great service you give. My disabled son wanted new a melamine mug because I broke his. After searching many stores I couldn't find one. I finally found one he liked on your website and couldn't believe how easy it was to purchase and how quickly I received it and from now on I will check your website before I look elsewhere for other products. My son and I are very happy and are telling everyone we know about what a great place Snowy's is. Thanks again. Regards, Kathy – Tanunda, SA

 

November 25, 2013. Hi Erin. Thanks for the order. I'm most impressed with the quality of the products. Great gear. Cheers, Jill – Happy Valley, SA.

 

November 24, 2013. Hi, Thank you for the exceptional service. The hangers arrived and are now with the kids on their way to Europe. Kind regards, Clive – Red Hill, QLD

 

November 20, 2013. Hi Erin, Many thanks for the pole ends. They are providing much better grip for my bush walks. Discovered this need for them while in Canada bush walking up steep mountain sides and even back in Bendigo they are great. Kind regards, Helen – Strathdale, VIC.

 

November 20, 2013. Hi Leece, Just contacting you to confirm I have received both my outdoor cooking items. They were delivered promptly, within a few days of placing my order. Good work! Just finished my own seasoning of the Campfire 30 cm Skillet. I must say it's looking very good now. Looking forward to a feast of bacon and eggs! Cheers, Scott – Sydney, NSW.

 

November 19, 2013. Hi Guys, Received my order yesterday, just wanted to compliment you on your fast and efficient service. Thanks Cheers,  Tony – Gordon, ACT.

 

November 17, 2013. I am writing to thank you for the service I received recently. The product I purchased arrived very promptly but was missing a zipper tab. I sent feedback and I was very pleased and surprised that the customer service team was very helpful and I had at least 3 phone calls from Sebastian letting me know that not only that I was getting a replacement but it was being sent to my local hardware store(not something that happens out here in the country very often!) Sebastian called me again to let me know it had arrived and as promised it was a simple matter of swapping the old and the new. Thank you so much to the Snowys team for your great customer service. I will be using your online store in the future. Regards, Jodie – Muswellbrook, NSW.

 

November 15, 2013. I have received my order, thank you very much for a quick and efficient transaction.  I am very happy with the bag. Kind regards, Michael – Castaways Beach, QLD.

 

November 13, 2013. Thanks for the very prompt service on my Leki Corklite Speed Lock poles. Cheers, Greg – Stratford, VIC.

 

November 7, 2013. I ordered a Black Wolf Turbo tent last week and was thrilled to receive it, delivered to my front door, within a week, including Melb Cup day holiday!

Well done! I spoke to a customer rep on the phone last week prior to placing my order. Was a little sceptical about on-line purchasing for an expensive item but, thankfully, your prompt service and delivery of a fine product, has renewed my faith in this on-line shopping world we now live in. The tent seems fine, can't find any problems with it.

I look forward to maybe purchasing more gear from your store. (I must confess, I'm a bit of a campgear addict!) Regards, Heather – Bonbeach, VIC.

 

November 7, 2013. I would like to thank you for your quick delivery. Very much appreciated. Wendy – Corrimal, NSW

 

November 4, 2103. Thank you for your prompt dispatch of my order. I received it today and am very happy with the product and your customer service as this was only the 2nd time I have ordered online. Thanks, Patricia – Sarina, QLD

 

November 4, 2013. Hi guys Just a quick thankyou for your prompt service and dispatch of our order. Also to say that the courier service you use was efficient and followed delivery instructions. (We have had difficulty with some other delivery services in the past) So, thanks again! D.Scott – Fitzroy North, VIC

November 2, 2013. Thanks for sending my item so quickly and great communication. Thanks, Dennis – Kilmore, VIC

 

November 1, 2013. Thank you so much Snowys for my led lenser h14. It is the best torch I have ever seen, it is a great allrounder head torch. I have been looking at every single camping shop in SA for torches and you Snowys are definitely the best camping shop in the whole SA. I will most definitely recommend you to all the people I know. Well done Snowys top gob. P.s and thanks for the awesome 2 day delivery express. Thanks,  Braden – Aldinga Beach, SA

 

October 30, 2013. Hi, I just wanna give feedback about your site. I’m so happy with my purchased. The item is exactly as described in the website. Delivery is fast, on time and its free. Your online store offers such a low price plus free delivery. Can’t find anywhere else and for sure will come back to your online store again in future if I need something to buy. Keep up the good work. Many thanks. Heny – Leanyer, NT

 

October 30, 2013. Thank you for the excellent service for my purchase of the Rhino Quick Fold Chair. I was amazed by the prompt delivery. Thank you again. Regards, Bob - Goolwa Beach, SA

 

October 30, 2013. Hi I ordered 2 sand bag kits a couple of days ago. They arrived today! Perfect. Well done Snowy's. Rob – South Brighton, SA

 

October 29, 2013. Hi there, not sure if this is the place to leave a feedback. Anyways, just wanted to say thanks for the great customer service I received. Jules was most courteous and helpful. The product arrived quickly and very well and carefully packaged! Michael – North Bathwyn, VIC

 

October 25, 2013. Hello There, Just to lets you know about how gratefully I am with your service and products. Thanks, Jesus – Neutral Bay, NSW

 

October 24, 2013. Hi Erin, Thanks for your prompt response with regards to my item. I have received it & I'm very happy with the service provided. I will using Snowy's online store again. Cheers, Brendan – Forde, ACT

 

October 22, 2013. Erin. Received the deep fry pan today. I must say it was very well packed judging by my wife’s comments as she was opening the parcel. Thank you for dispatching so promptly once you received it. Regards, Rob – Casuarina, NT

 

October 21, 2013. 100% Happy with my item and I Greatly Appreciated my item arriving within 3 Days with StarTrack Express :) Thanks Guys, I will be looking forward to doing another purchase within this Firm again :) Brenden – Jimboomba, QLD

 

October 20, 2013. G’day Mark. Great service from start to finish. Could not be happier with the way my order was handled. I am very happy with the Tent and will be using Snowy’s Outdoors for future purchases. Thanks again, Richard – Ben Bullen, NSW

 

October 18, 2013. Hi Erin, I received my order today and am leaving feedback to let you know I am very happy with your delivery time and excellent communication and service. I will place orders with Snowy’s again in the future and expand my purchasing to your other products. Thanks again, Gary – Yandaran, QLD

 

October 17, 2013. Your service is just amazing, ordered some gear for my tent (black wolf) and shipping was so fast ! I am impressed and I will tell about your online store to my friends. I will shop again from you when need arises. Whoever is running the online shop is doing it right!!!! Thank you, Greg – Burwood, VIC

 

October 16, 2013. Hi Erin, My pillow arrived safe and sound and in plenty of time  :-) Thanks for your help. Cheers, Richard – Deagon, QLD

 

October 15, 2013. Consignment arrived this morning at my hide out in the bush. Very good transport company. Chairs look smacko. Thanks, Peter – Ilbilbie, QLD

 

October 14, 2013. Hi Erin, Just letting you know that my shower arrived today. Very happy with the quality. Thanks for keeping me informed and following through. With appreciation, Jennie – Bowraville, NSW

 

October 14, 2013. Both the chairs I ordered have now arrived safely. I want to compliment the staff on their courtesy, helpfulness and prompt attention to my requirements. I shall recommend the store to my friends. Thank you! Glenda – Croydon, VIC

 

October 11, 2013. Hi Erin, I received the Exped Megamats delivery was very quick. I followed the instructions allowing 24 hrs for them to fully inflate (impatiently) and when I tried them out they are as comfortable as you said. They are as good as my bed at home. Thanks for the Great Service. Cheers. Mark - NSW

 

October 10, 2013. Received the order in very good time and delighted with the product. Thank you! Tish – Batehaven, NSW

 

October 3, 2013. Thanks to Erin for processing my order so quickly , received the tent this morning. Much Appreciated. Jenny – St Agnes, SA

 

October 1, 2013. HiI just wanted to thank your team for the fantastic customer service I received.  I have already suggested your company to others as we are big campers over here in Port Hedland.  Thankyou again, I will be buying more products from you in the near future. Cheers. Trish – Pt Headland, WA

 

September 19, 2013. Goods arrived safely, good service. Thanks. Michael - Busselton, WA

 

September 16th, 2013. Hello, I recently purchased the Coleman dome tent on the 29th of August. I purchased it as a Father's Day gift which was in four days time. The tent came within 2 days of my order. As a frequent online shopper it is very rare for a package to come as quickly as yours did. My dad loved the tent and my family was extremely grateful for the speed in which our item was delivered. Thank you very much for the excellent service and product. We will certainly be buying more products from you in the future. Kind regards, Emma - Mooroolbark, VIC

 

September 14th, 2013. Hi, Just a bit of feedback from my first order with Snowys. Thank you for the great service, my order arrived yesterday. You have very good communication and a fast delivery service. I was very happy with the transaction, and I would definitely deal with you again,. Thanks Guys. Jan - Pottsville Beach, NSW

 

September 12th, 2013. Hi Jackson, thanks for the great service. I know it's a long way to Darwin but you managed to get the lantern to me 3 working days after I placed the order. It's great to know some businesses like yours are serious about their customer service and satisfaction.Thanks again, Melinda - Stuart Park, NT

 

September 12th, 2013. Many thanks for the quick delivery of our S/S travel mugs. They are just what we were wanting for our trips away around OZ. Derek - Allambie Heights, NSW

 

September 11th, 2013. Just received my online order of camp food, thank you. Quick, easy and a good price. I like the service you provide. Neil – Trinity Beach, QLD

 

September 10th, 2013. Hi guys, I just wanted to let you know that I'm thrilled with my new tent, and even more with your prompt and friendly service! Cheers, Belinda – Woodford, NSW

 

September 9th, 2013. I just received my Oztent King Goanna Stretcher. Great product and fast delivery. I am very happy, thank you. Joe – Walkerston, QLD

 

September 2nd, 2013. Hi guys, I received my order today, what an amazing service. We are so pleased with your communication, follow up service and fast delivery. Very happy to recommend your company to all. Kind Regards, Louisa – Buderim, QLD

 

September 2nd, 2013. Hi there, I've just received my sleeping bag which I ordered last week. I would like to leave positive feedback for the quick delivery and the quality product. I love the separate storage bag for the item...a great idea. Cheers Lyn – Brooklyn, TAS

 

September 2nd, 2013. Thanks for your prompt dispatch of my order which arrived today. I will certainly check-out your site for any future purchases. Rhonda – Mount Martha, VIC

 

August 31st, 2013. The sleep mat that I ordered only took 3 days to arrive and was very well packed. The price was the best I could find on the Internet as the delivery was free, which is a real plus. The service is second to none. Well done. Diana – Malua Bay, NSW

 

August 30th, 2013. I would like to congratulate you on your exemplary service. Despite what I thought was bubble wrap overkill on the lantern glass I ordered, it arrived broken. I quick phone call and a photo of the broken glass to you and I had a replacement unit within two days. Fantastic! Chris – Geilston Bay, TAS

 

August 30th, 2013. Received my order of Camelbacks ... thank you for your prompt service. Regards, Jacki - Katherine, NT

 

August 27, 2013. Hi guys. I received my order today, what an amazing service. We are so pleased with your communication, follow up service and fast delivery, very happy to recommend your company to all. Kind Regards. Louisa – Buderim, QLD

 

August 27th, 2013. I recently purchased a Gasmate Double Burner Portable Butane Gas Cooker from you.   This was my first purchase from Snowys and I am absolutely delighted with the product and your fast delivery. Di – Lemon Tree Passage, NSW

 

August 27th, 2013. Hi, I recently purchased a Black Wolf 210 Turbo Lite tent and this email is in response to the invitation to provide feedback.  I am very impressed with your customer service. Your prices were great and delivery was so quick.  Snowys is a pleasure to deal with and I will definitely recommend you and continue supporting you. Regards, Ian - Neutral Bay, NSW

 

August 26th, 2013. Hi David, my husband and I came to Snowys to enquire about a tent. We had no idea what we needed, but you listened and advised. Your product knowledge was outstanding. We felt fully informed when we left the store, with brochures and website details to read the blogs.We came home to Mount Gambier and I had a few more questions that you answered over the phone.We then ordered the tent through the website. It was delivered 48 hours later. This was a hassle free experience and we appreciate the help that you gave us. Thank you & Kindest regards, Kerry & Dennis - Mount Gambier, SA

 

August 26th, 2013.Thank you for your prompt service, free delivery and good price. I will recommend your company highly. Neil - Moore Park Beach, QLD

 

August 26th, 2013. Hi Snowys Customer Service Team, I just wanted to say 'thanks'. My Black Wolf Ridgerunner bag turned up on time, what started out as a problem with the order you guys did a great job of sorting out. Put me down as a satisfied customer, and I will be shopping with you again. Regards, Peter – Raby, NSW

 

August 26th, 2013. Dear Erin, thanks for your prompt reply re delivery. Good News – The tent arrived at 10.30am this morning. Very fast delivery and excellent service. Thanks again, James – Wynyard, TAS

 

August 26th, 2013. I just wanted to thank you very much for your prompt and efficient service.  The gazebo arrived safely yesterday. Will certainly recommend you to friends looking for outdoor equipment. Kind regards, Barb – Kingston, TAS

 

August 23rd, 2013. Hello, I have just received my Black Wolf Turbo FS210, which I ordered just 4 days ago; Thank you for your very impressive delivery.  I was not really expecting it to arrive in time for this weekend but now the tent will now get its very first outing tomorrow night.I have checked the packing and all looks well so hopefully we should have no problems with the initial set up and I will be sure to let you know how we go. Once again thank you for your prompt delivery. Regards, Ian - Subiaco, WA

 

August 19th, 2013. All the food arrived, now its off hiking. Good service. Dave - Fitzroy, VIC

 

August 19th, 2013. Hi, just some feedback from a first time buyer from your website. I found the whole thing very easy, website is good and easy to navigate. The items were shipped in good time. Great service! Keep up the good work! I will be back buying from you guys again. Regards Rob - Geelong, VIC

 

August 19th, 2013. I would like to thank you for the service in our recent purchase of a camping mug.  It was only a small purchase (a gift from my granddaughter to my husband) but as I live at Hillbank, it was a long way to go. It was great to be able to use your free delivery service. Most appreciated and I will bear you in mind in the future. Thank you, Christine - Hillbank, SA

 

August 19th, 2013. My thanks to Erin for your congenial and professional help. The Black Wolf Monashee day pack is just the ticket. Thanks again for your help. Charles

 

August 19th, 2013. Thank you for such a fast delivery of my tent which is a great product. Peter - Elizabeth north, SA

 

August 19th, 2013. Hello, thank you for your fantastic service. Extremely prompt & all items received. Tony- Mittagong, NSW

 

August 16th, 2013. Hi Erin, Just a note of appreciation to thank you for the excellent service recently when I purchased a 9 Litre Esky Cooler Jug from Snowys. It was very professionally handled from the initial order through to delivery, including the Courier. Fast delivery and hassle free. Thanks again, Geoff - Harcourt, VIC

 

August 15th, 2013. Hi Erin, thank you for the delivery of my Campfire 35cm wok.I received the product in excellent condition along with your note for feedback.I'm impressed with the speed of your delivery and with the product itself. I purchased the wok for one of my children who is venturing out into the big, bad world to live away from home. Every kitchen needs a wok. Anyway, please accept this as a most positive response to your business and commitment to customers.Best wishes, Damian.

 

August 14th, 2013. Received order yesterday. Pleasure to do business with you David. Regards, Jim - Brisbane, QLD

 

August 9th, 2013. Hi Erin, Just leaving you feedback on my recent purchases. Everything arrived in tact and very quickly. We were very impressed all round. Rest assured that when I'm in the market for more gear you will hear from us first. Thank you for your excellent service. Kind regards, Coen - Romaine, TAS

 

August 7th, 2013. Hi Erin, I have just received my deluxe stretcher which I purchased on line. We were very impressed with the quality and final finish of the product compared to what we saw in the stores for similar prices. Many thanks. We will enjoy this product for many years to come. Tammy - Nichols, ACT

 

August 5th, 2013. Just to let you know that I received the Oztent King Kokoda Chair on friday... Thank you for your help after the first shipment went astray. Kind regards Joy - Hamilton, VIC

 

August 2nd, 2013. You're a fantastic company and should very much pride yourselves on the service you provide!! Have had a butane stove for many many years and so look forward to having real gas!!!Thanks again very much! :) :Regards, Kirsty - Latham, ACT

 

July 31, 2013. Thanking you all at Snowys!! Got back home yesterday from a four day camp trip to Bournda National Park - South coast near Bega. Yay! My parcel awaited me. Yippee! Going away again Saturday, the whole order is being utilised for the trip. The griddle is a b'day gift to myself, can’t wait to use it! Doing my first big trip in 6 weeks to Townsville/ Cairns starting Sept 1st. Thanks heaps for your help in updating and renewing my gear. I will place another order before I go in Sept ;). Regards, Kirsty – Latham, ACT

 

July 31, 2013. Hi guys. Thank you so much. My Coleman 6p tent just arrived. Fantastic delivery speed. Havent opened it yet, hoping all is well inside. Thanks again. Definitely do business with you guys again. Take care. Regards, Gavin - Griffith, NSW

 

July 30, 2013. Hi Adrian (and all), earlier this month I purchased a Caribee Kokoda duffel bag from Snowys. Included in the package when it arrived was a ‘thank you’ note and an invitation to provide some feedback. I was really impressed with the ‘thank you’ note and even more so when I noticed that someone had taken the time to actually sign it.  It added a personal touch which is one of the things missing in most on-line transactions. I made up my mind to reply and let you know that I was very happy with the bag (the second I have purchased from you), and that I thought the note was a nice touch.... then I went on holidays and promptly forgot. Going through my paperwork today I came across your invoice and ‘thank-you’ note and realised what I'd done.  So, in a nutshell, sorry I took so long to get back to you - bag's great - love the note - and it was a pleasure doing business. Cheers, Rob - Brisbane, QLD

 

July 30, 2013. Hi Adrian, Thank you for the usual fast service with my recent order. My wife is very happy with her new headlight. Cheers, Neil - Orbost, VIC

 

July 25, 2013. Hi Corey, just a quick thank you for your fast attention to my recent order. Fast service and great communication made everything easy! Cheers, Neil - Orbost, VIC

 

July 24, 2013. Hi Corey, just to let you know that the camp oven bags turned up today. Thanks. :) I really appreciate you keeping me up to date with the progress of my order. Megan

 

July 23, 2013. Thank you, the item I bought arrived very quick and it was a pleasure to deal with you guys. Graeme - The Gap, QLD

 

July 23, 2013. I would just like to say thank you, there was a glitch with paying with paypal but I rang the next day and Corey couldn't have been more helpful or nicer and made the whole experience wonderful. I will recommend you to all and sundry, especially as my son is starting Duke of Ed. Again, thank you for your exceptional service. Samantha - Denistone, NSW

 

July 22, 2013. Received my orders today. Thankyou very much. Just wanted to let you know I am extremely happy with the service, product and speed of delivery. I will order again and will recommend you to my friends. Kind Regards, Justin - Port Lincoln, SA

 

July 21, 2013. Absolutely fabulous tent.  We have several tents including an Oztent R3, which is great.  We wanted this one for our daughter and young family. It arrived promptly to the country at Port Pirie ordered on a Sunday delivered Wednesday morning, which is 220 ks from Adelaide.  Seconds to erect, fabulous quality and pricing structure.  Your service is outstanding for which we are very grateful for. Judy - Port Pirie, SA

 

July 16, 2013. Wow received the gazebo already today! Thanks for the great service, ta Erin. Mal - Gymea, NSW

 

July 13, 2013. G'day there! I'm responding to your little note that arrived with my new head lamp 33632: HEADL FUEL LED BLACK. Well here is my honest opinion of this head lamp. I bought it for reading, doing the crossword, working on the computer and it is fantastic. I can walk around the house without using the lights, even make a cup of tea and do all off this to please hubby and not raise his blood pressure, because in his words the house is always lit up like a Christmas tree. Thank you for this terrific little peace maker. I can imagine it would be fantastic outdoors. So there you have it, my feedback for this light. Have a wonderful weekend and take care and stay safe. Yours kindly, Dawn - Keysborough, VIC.

 

July 12, 2013. Hi Snowy's, thank you for the prompt delivery. It arrived in plenty of time for the weekend. Stan - Mount Hutton, NSW

 

July 4, 2013. Oztent sleeping bags arrived as promised in a very short time. Will be in touch again for other stuff. Thank you. Craig - Dalkeith, WA

 

July 4, 2013. Just wanted to say that the check out procedure on your website is easily the best I have ever come across. The courier delivery info option is absolutely excellent. Great idea! And the other info is so clear, comprehensive and very well thought through. Thank you, Benja -  Hurstville, NSW

 

July 4, 2013. Yes, you folk must be darned good, or I would not have placed another order just a few moments ago, LOL! I do need an airbed to sleep on... :-D. Gary - Highton, VIC

 

July 3, 2013. Hi Corey, I just wanted to thank you so much for your excellent service. My Leatherman arrived in time for my nephew's 21st. You were so great with your communication and very helpful. Such a pleasure to deal with. Thanks again. Robert - East Lindfield, NSW.

 

July 3, 2013. Thanks heaps! Gary - Highton, VIC

 

July 2, 2013. Thank you for the prompt, efficient service. I could not believe that this order had turned up so quickly. Your website is easy to use, and was easy to find exactly what I was looking for. I will definitely buy from you again. Rosie - Tara, QLD

 

July 1, 2013. I received my order today (2 sleeping bags). Thank you for your prompt service. Jill - Bull Creek, WA

 

July 1, 2013. I was very pleased with how quickly I received my hangers after ordering. Good service, thank you. Helen - Croydon, VIC

 

June 28, 2013. Thank you very much for sending us the Oztent RV tent fly. Best competitive price by far and fabulous quick delivery to Port Pirie. Ordered Sunday and received Wednesday. Fabulous! Also just received 2nd order - Coleman Whack Jack hammer for hammering in and removing tent pegs obviously lead filled fabulous tool, which I feel my wife will have no trouble using. Thanks again. Barry - Port Pirie, SA

 

June 27, 2013. Hi guys, Just a quick word of thanks for such a quick and easy purchase. The Oztent Mesh floor saver is great and no doubt will ensure our Oztent will see many more years of outdoor fun. I will be recommending you guys to all our like minded camping mates. Great communication and customer service. Happy Camping! Darren - Birkdale, QLD

 

June 26, 2013. Hi, I'd just like to say thank you very much for the great service your company and staff provide. I've purchased two Exped Mega Mats and a Black Wolf Turbo tent, which was delivered by courier yesterday. I am looking forward to trying them out soon. Regards, Mark - Bathurst, NSW

 

June 21, 2013. It's only Friday and my Coleman Pilbara sleeping bag is here ALREADY!!!! And it is fantastic! thanks for great service. Libby - Goomburra, QLD

 

June 19, 2013. Thank you Adrian & crew. I don’t know how you made any money on my order. I was just about to order from BCF when I thought I’d keep looking and then I found you guys with free postage! That made BCF 1/3rd more expensive, which means I’m with you guys and will be again in the future. Thank you....you exist! Thank god I found you… THANKYOU for everything!  Look forward to dealing with you again. Mark – Coonabarabran, NSW

 

June 18, 2013. Hi, I recently ordered a Camelbak Better Bottle. I wanted to thank you for the great service. The bottle was out of stock but I was called and notified straight away, and was offered a more expensive bottle at no extra charge. It arrived only a couple of days later. Great service. Thanks, Mike – North Melbourne, VIC

 

June 17, 2013. We received the Gazebo last Wednesday! Thanks so much, it looks great. We are very happy with it. Thanks again for your open communications. Kind regards, Richard – Bowen, QLD

 

June 17, 2013. Thanks for the great service, the tent cot arrived today.  It is bigger than I thought so now I have to work out how to pack it. Cheers, Denise – Kellyville, NSW

 

June 13, 2013. Hi guys. Received my Excalibur Orion Lensatic Case compass form you a couple of days ago. All received in good working order - great price for a top piece of equipment - free delivery a bonus! Need it mainly to accurately align  mount for astrophotography - just starting out in this new adventure! Thanks for the great service. Regards, Andrew – Beverly Hills, NSW

 

June 12, 2013. Hi Corey :-) Will enjoy 'tracking' but will have more fun unpacking when it arrives. Thanks again for your awesome service!!! Have to say I have been enjoying snowy blog also, has given me a couple more places on the - to see, to do - list :-) :-) Once again, have a great arvo n a relaxing eve :-) Thank you and Regards, Kirsty – Latham, ACT

 

June 12, 2013. I would just like to send some positive feedback regarding a recent purchase from Snowys. I purchased a Black Wolf kids Eskimo sleeping bag and was impressed with the free freight shipping time. I have used Snowys previously for the purchase of a Coleman lantern and will continue to use Snowys in the future for our camping needs. Thanks, Glen – North Lake, WA

 

June 12, 2013. Hi, Thanks so much for the excellent service your team provided recently.  I rang and ordered a sleep sheet for my daughter – Adrian was a great help explaining the different options and I received my parcel within 2 days (just in time for school camp). Fantastic service, especially for those of us in the country not able to easily visit in-store. Keep up the great work! Regards, Debbie – Pinnaroo, SA

 

June 12, 2013. Great service and communication. Very happy thanks Corey. Bradley – Burpengary, QLD

 

June 11, 2013. I used to visit Snowys when I lived in Adelaide. Now I live in remote WA and can still buy good quality camping gear, with excellent service. I even check at Snowys online BEFORE I look on eBay. That's unheard of for me, and even if the price is slightly higher I buy from Snowys for the service and also because I know the item will be good quality. Love the inclusive postage. You click to buy and you know what you are paying for. Great website. Thanks, Mike – Newman, WA

 

June 11, 2013. The swag bag arrived today, I am very happy with it thank you. Peter – Whyalla Norrie, SA

 

June 11, 2013. Just a quick thanks for sending out the light that I ordered. Very happy with the product and the service. Thanks, Alice – Whitebridge, NSW

 

June 11, 2013. Hi. Thanks for handling my order promptly! Both items have arrived now. I really appreciate you sending the cold mountain sleeping bag first last week as it kept me nice and warm over the long weekend camping. Kind regards, Rowena – Emerald, VIC

 

June 7, 2013. Received 6/6. Thank you for your great service. Regards, Tony – Cranbrook, QLD

 

June 6, 2013. Hi, just wanted to say thank you for the great servce, and my package (Black Wolf Oasis II waist pack) arriving ahead of schedule. Also, a big shout out to Erin who was wonderful when I called on the telephone to check stock before placing my order. Cheers, Steven - Aberdare, NSW

 

June 5, 2013. Hi Corey, thank you for your assistance. I picked up the parcel from the post office yesterday. I would like to note your customer service was fantastic. I would definitely buy from Snowy's again in the future. On another note, the Malamoo tent looks fantastic and I found it easy to set up and pack away the first time I got it out of the bag. I think it will service its purpose well. Regards, Reuben - Bertram, WA

 

June 5, 2013. Hi, Just wanted to let you know that I LOVE the product I bought (mozzie dome 3 person tent). Your service was excellent, the product was exactly what I thought it would be and it arrived promptly. THANK YOU! I would not hesitate purchasing from you again. Regards, Robyn - Grafton, NSW

 

June 5, 2013. Thank you for your prompt delivery of my Kojo inflatable hangers. Shelley - Bundaberg, QLD

 

June 4, 2013. Adrian, I received the Exped Mega Mat 10 yesterday – very pleased with the immediate despatch and service. Product is of good quality – time will tell if it performs as well as reviews indicate. Kind Regards. Larry - Port Lincoln, SA

 

June 3, 2013. Thank you for the great service, the coathangers I ordered have arrived. Irene

 

May 31, 2013. Just wanted to say thank you for the excellent service and quick delivery of our order. It arrived nice and early this morning. Regards. Jo-Ann - Riverview, QLD

 

May 31, 2013. Hi. Today I received our RV-5 Tent, which we didn't really expect until late June as there was nil stock. Here comes the best part of our purchases on Friday 10/5/2013 and Saturday 11/5/2013. During the whole time I was kept informed as to what/where and which stage the tent was at by phone calls which was great. Last phone stated that the tents had arrived and would be dispatched early next week. Last night I received an email informing us that your RV5 was dispatched. I would just like to acknowledge your staff on their professionalism, friendly attitude and great customer service. My wife and I received ,on both occasions, great shopping experiences. I will be recommending your store and staff to my family and friends. Thank you. Peter - Port Augusta, SA

 

May 29, 2013. I'd just like to say that I have spent 2 hours looking at your site, your facebook and your blog. THANK YOU for a truely informative collection of products and information. I'm new to camping so I didn't even know of your store. I'm an Adelaide oldie and will certainly add you to my "shopping places to go to" list. I have 2 of your products marked for my birthday in Sept :). Marija

 

May 24, 2013. Thank you for the speedy supply of the product I ordered. Theo - East Waikiki, WA

 

May 24, 2013. Hi! Thanks for the quick delivery of the folding seat. It was just what I wanted. Also appreciate the free postage. Thanks a lot.Thanks for including the checklist - very handy. I will definitely be a return customer. Kind regards. Nadia - Peakhurst, NSW

 

May 23, 2013. Hello Adrian, Just wanted to give you some feedback on the service I received after purchasing online. Fast, efficient and the product was delivered as advertised. I am not a shopper and to have this sort of service available has been a pleasure to use. The checklist that you also sent is a great idea. Thanks again and I would recommend your business to anyone.Best Regards. Marshall - Alexandra Hills, QLD

 

May 22, 2013. Many thanks in advance. I am very impressed with your service and will certainly recommend you to my friends and family, and use your company in the future. Regards. Tabitha - Duncraig, WA

 

May 21, 2013. Hi Corey, pillow was great. Thanks for the recommendation and the rest of your help too of course. Cheers. Claire – Roxby Downs, SA

 

May 21, 2013. Thanks Corey, once again for the excellent service. Georgie – Condon, QLD.

May 21, 2013. Thanks to the team for all your help. Sarah – Bondi Junction, NSW.

 

May 20, 2013. Thank you for my recent order which arrived quickly and was exactly as described. Michael – Melbourne, VIC

 

May 18, 2013. Just writing to say that I am more than happy with the Products. Very happy with the products in the way they were packaged (long way to travel and a lot of handling).Was great to get a phone call telling me the colour of one of the products I ordered was not in stock. Some shops will hold up an order until products arrive and not inform you, so this was a very welcome call. So overall I would like to say thanks for great shopping, products and customer service. Cheers. Rodney – Nhulunbuy, NT

 

18 May, 2013. Hello Mark, I ordered the stretchers Wednesday, you posted the stretchers on Wednesday and the stretchers arrived at our NSW south coast home Friday- nice work! Thanks. Mike - NSW

 

May 17, 2013. Good Morning, I just wanted to tell you how impressed I am with your service. I ordered a Roman sleeping bag online yesterday morning and it was delivered before 8am this morning. I would have to say that it was the best service I have ever encountered. I will certainly be recommending you to our social community and friends. Sonia – Essendon, VIC

 

May 10, 2013. Thanks for the fast delivery. Will definitely use your website again. Ken – Glenden, QLD

                                                                                                                                                    May 9, 2013. Dear Julian, many thanks for the prompt delivery of my order postage free. Yes, my mistake I did not fully read the terms and conditions regarding postage but I am extremely grateful that you saw fit to allow it. Great service, thanks. Murray - Exmouth, WA

                                                                                                                                                May 6, 2013. FYI - Item received today as ordered. Prompt service, will use Snowys again if required. Also nil postage is a big plus when buying online. Thanks and regards. Kerri – Mackay, QLD

 

May 5, 2013. Thank you for the recent delivery of my order of a Companion Quick Fold Clothes Stand. It arrived promptly and was left as requested on the porch by the front door. Doreen – Dunlop, ACT

 

May 3, 2013. I just wanted to thank you for your prompt and very efficient service. Will spread the word and recommend you to my friends. Cheers! Claire – Darlington, WA

 

May 3, 2013. Thanks Corey…excellent customer service...! I certainly will be recommending you guys to others. Regards and thanks to you all. Andrew – Gulgong, NSW

 

May 2, 2013. In February this year I wanted to buy my son a 40th birthday present. With excellent help from your staff they explained the benefits of a compass and portable cooker for my son who was about to walk the Alpine Walk in the Snowy Mountains. I purchased those items and I am grateful to say that they are now well used and on all reports have done the best job. On completion of the 250ks hike my son suggested I should thank you for your help and product knowledge. I can’t remember the salesman that helped me but he took the time to advise me on the purchase. Thanks to Snowys staff we will keep supporting your products when the need arises. Peter

 

April 29, 2013. Hi Julian & Corey, THE TENT HAS ARRIVED!!! In fact I think it may have even made it on Friday, while I was away. So all your pursuit has paid off - it's here, and it's lovely. Thanks again for all your work in chasing down Black Wolf and making this happen. We've been recommending Snowys to our friends thanks to your service and commitment.  You've been such a pleasure to deal with. If you ever need a website quote or testimonial for a marketing campaign, feel free to send 'em my way.Yay!! Rachel – Melbourne, VIC

 

April 26, 2013. Thank you Corey, Both bags have arrived today and they look great. We will get to take them overseas in a couple of weeks, which should be a real test for them. No worries that it took a little longer, you stayed in touch and kept us posted - the result is good. Cheers. Olaf – Buderim, QLD

 

April 24, 2013. Thank you so much for my order. You guys are so great. We will definitely use you again and spread the word. Ben & Jodie – Bullsbrook, WA

 

April 23, 2013. I received the alarm clock today. Thank you again for your good service & product, Regards, Jeanette – Bargara, QLD

 

April 21, 2013. G’day Julian, On Wednesday 17-04-2013 I ordered an OZTENT RV3 and it arrived Friday 19-04-2013 at about 10:30am. I put it up in the back yard that afternoon and all seemed OK. I would like to thank you and Snowys for your fast dispatch and good service. Richard – Oatlands, NSW

 

April 18, 2013. I received my order today. It's been a pleasure dealing with you guys, the customer service has been exemplary, and I wouldn’t hesitate to use you again or recommend you to others. Thank you and kind regards. Steve – Altona, VIC

 

April 18, 2013. Hi, your parcel came in today’s mail.  It’s been a pleasure to buy from you, and I look forward to dealing with you again in the near future.  All the best. John - Batemans Bay, NSW

 

April 18, 2013. Hi, Just a note to say thanks for your excellent service. My order ‘Nova Lantern’ arrived as ordered and very quick. You have a very happy customer. Phillip – Bungonia, NSW

 

April 17, 2013. Hi, I just would like to say thank you for the efficient service. Alan – Cameron Park, NSW

 

April 17, 2013. Dear the Customer Service Team, I really thought I should drop you a line to say how efficiently you treated my order. I ordered over the phone last Friday an OZTENT Gecko stretcher, a last minute decision prior to going away with the tent and caravan for 6 months. Firstly I did not realise that you were based in SA. Secondly, I did not realise that you had a long weekend coming up and it would be problematical as to whether I would receive the stretcher before I left Sydney on Friday the 15th.You literally must have pulled out all the stops because the stretcher was delivered on Tuesday morning, which really I think was quite incredible. Although I don’t purchase a lot of additional camping gear, over the years it’s amazing what one does acquire, rest assured the next time I am in the market Snowys will be my first thought. David and Lyn - Beacon Hill, NSW

 

April 17, 2013. Great customer service from all at Snowys. Thanks. Matt – Montmorency 

April 17, 2013. G'day snowy staff. Thank you very much, It was a ripper of a mug! It was very handy getting it on Friday and being able to take it with me to Ballarat for a wood show. There were so many people I couldn't get back to it for about three hours, and I was surprised to find it was still hot enough to drink. This style is far superior then those horrible plastic things, my cup of tea used to taste like plastic. This one is beautiful and they do work very well with cold drinks too, which is why I wanted two of them. My mother did pinch the other one off of me so I thought I would just get two and have one spare in case one more disappears. LOL! So thank you again, they definitely are a ripper. Bob – Morwell, VIC

 

April 162013. Hi my names Rebecca and I just have purchased a travel backpack and sleeping bag from your online site, and I would just like to say how
amazing and happy I am with my end result. Not only was the price cheaper
than most other outdoor company's but the delivery process was great! I
ordered my products mid-day Thursday and received them the following
Monday. Thanks heaps! I love my products and will most definitely shop with your
company again. Rebecca – Hoppers Crossing, VIC

 

April 13, 2013. received my trivett that i ordered thank you ,fast service competitive price and local will shop again. Craig – Parafield Gardens, SA

 

April 13, 2013.  Thank you for your prompt delivery of our order for a Portasol for our Caravan. Sandra – Old Bar, NSW

 

April 12, 2013. Once again, customer service, quality gear, competitive prices and the convenience of delivery keep me coming back for more gear. Great work on all counts - your delivery people always leave the packages where instructed too which is really appreciated. I've already set up my Oztent King Goanna Stretcher on the deck and was only disappointed that I didn't have time to lay down for a snooze. Super comfortable and I can't wait to try it on my short camping trip in a few weeks time. I will leave a review for both that and the Coleman 2 burner stove when I've returned.Cheers Sally – Kalorama, VIC

 

April 10, 2013.  Hi There I have received my Roman Palm 1 sleeping bag. It arrived very quickly and I am so happy with it. Thanks! Sarina – Castle Hill, NSW

 

April 10, 2013. Thank you for your excellent service. I found your website Sunday night, registered and purchased a tent, which was delivered a 7:45 am today (Wednesday). The whole process only took a few minutes and the parcel tracking via the "fastway" website was very much appreciated. Your price was not the cheapest, but your service more than out weighed the small added cost. Regards, Marcia – Oak Park, VIC

 

April 9, 2013. great service and delivery time excellent. Lyn – Denison, VIC

 

April 6, 2013. Hi. I am very happy with your service right from the first phone call you guys were very helpful. We used both the OZTENT 5 packages over the Easter break and we were very pleased. Your delivery service is fantastic!! Couldn't be happier, Thanks! Geoff  – Werribee, VIC

 

April 5, 2013. Thank you so much for the same day/personal delivering our products to our shop thursday. The service you guys provided was well and truely beyond what i expected. As always you guys ROCK. See you all again very soon. Nicole – O’Halloran  Hill, SA

 

April 4, 2013. Hello Julz, Just to let you know  i received my 2 king goanna stretchers  on the 2/4/13 very impressed with the speed of delivery and the help i received in choosing them on the phone. i would highly recommend these stretchers to anyone, as well as snowys do do business with . Thanks again to you and your staff hope to do more shopping soon. Cheers, Larry. Aberglassyn, NSW

 

March 31, 2013. THANK YOU FOR A SPEEDY DELIVERY ON MY NEW COLEMAN TOILET, THAT I HAD PURCHASED FROM YOUS. THE NEW COLEMAN TOILET IS A GREAT PRODUCT. THANKING YOU ALL, FROM A VERY HAPPY CAMPER SANDRA – Gordonbrook, NSW

 

March 27, 2013. Hi On Saturday I ordered a Bi Fold Table which arrived today, great service. Thanks again. Geoff - Echuca VIC

 

March 26, 2013. Good afternoon, About a month ago I ordered a Blackwolf Turbo Tent from your company. The service that I received was excellent and the tent arrived in Perth without any problem and within the time frame committed to by Snowys. I have just returned from a camping trip in the mid-west of Western Australia. My wife and I are extremely pleased with the tent - it is everything the reviews have said it is - easy to erect and finished to a very high standard. Thank you for your great service.  I heartily recommend Snowys to my friends and will certainly purchase camping gear from your company in the future. Many thanks again. Kevin – Bentley, WA

 

March 25, 2013. Hi Corey, Thanks for the great service. Our Black Wolf tent arrived today. Thanks again. Best regards Don and Karen - Wellard, WA

 

March 25, 2013Hi there Just wanted to pass on my thanks for the fantastic aftersales service that we received recently from Snowy’s.  We were served by a person named Julian who helped us with the following:

1-     Swapping over a lid for the Everkool fridge we had bought 12 months ago – this was done by calling the Rep & arranging for a new lid to be dropped off at the store

2-     Swapping over a Coleman light that we had purchased some time ago that had been trouble from day one ( apparently this was a known problem with the product ) with another product

3-     Assisting us with a tent purchase for our son

4-     Same again with an Event 12 Shelter

5-     Arranging for someone to look at our piezo ignition on our Coleman Eventemp stove that was purchased 4 years ago!

We had to do this over a couple of days & were served by different staff on each occasion – despite this the staff knew what was going on, had their product knowledge down pat & were very helpful – in addition their were staff there ! This is in stark contrast to your competitors………. Feedback from  “happy campers” - literally Regards Gary - Adelaide, SA

 

March 23, 2013Just thought I'd drop you guys a line to thanks you for the excellent service. I ordered a coleman tent online on Wednesday and it arrived half way across the country on Friday. Thanks again for the great service. Shaun – Tamworth, NSW

 

March 22, 2013Dear Customer Service team......re transaction # 196456....Thank you for speedy delivery of tent which arrived in good order. Had a small problem with ordering online...second attempt went OK Very pleased with the good customer service. Derek – Ararat, VIC

 

March 22, 2013. To Snowy’s Management: Congratulations on having the excellent ‘David’ as one of your team! My wife and I came in on Monday looking for a tent after seeing your print ad. It was my first visit to your store and very glad to have done so. We knew which tent we wanted and were expertly helped by a ‘David’ who was nearby as we entered the store. He’d just finished with one customer and was happy to roll straight in and help us. David has an excellent approach and great product knowledge. I have worked in retail sales in the past and could tell straight away that he’s a good one, a keeper.His ability to gain trust, display attention to detail and then close effortlessly were superb. We bought the Coleman 6-man extender tent and can’t wait to try it out over Easter in Normanville. He also helped us with two new sleeping bags, showed me some head-torches and gave me a checklist. And then ensured we joined up as ‘members’: well my wife did, I was busy already reading the checklist! Please be assured: I don’t know David, this is not a set-up... just the honest truth. And I know these are all things you probably take for granted, and what you’d expect one your team to do – but he should be acknowledged and thanked as a crucial member of the Snowy’s team. Having worked in retail I know that you usually often only hear the bad news, so good news should also flow when it’s due! We will be back! Thanks David; thanks Snowy’s! Cheers pk Paul – Adelaide SA

 

March 21, 2013. I very happy with my purchase oztrail eco swift pitch 3. It is very well designed great floor and fly real bargain. Easy set up and easy pack up. And thankyou for very quick delivery i out in country things usually take a fair while to get here. You must of sent it very quickly. Thankyou again and great product. Philip – Nyah, VIC

 

March 21, 2013. I have just received my order – thankyou for the great service and delivery time. I was unable to source this product locally (I live 400 kms from Perth). The Perth distributors wanted $5.95 plus $10.15 postage so I looked further on the internet and found your site and saved $11.60.  Unfortunately your website does not appear to cover all the products you supply such as solar panels shown in SNOWY’s check list pamphlet. A more complete list on the web would be better for internet shoppers. Brian – Geraldton WA

 

March 19, 2013. Service excellent after purchasing oz tent item received article today after ordering 2 working days thanks for the prompt attention. Paul – Pelaw Main NSW

 

March 13, 2013. Just to thank you for your quick delivery of our order. We were kept well informed about our order and received great customer service. We would certainly refer you to friends and family. Thanks again, Lisa – Wallalong, NSW

 

March 13, 2013. I really thought I should drop you a line to say how efficiently you treated my order. I ordered over the phone last Friday an Oztent Gecko stretcher ( a last minute decision prior to going away with the tent and caravan for 6 months) . Firstly I did not realise that you were based in S.A. and secondly that you had a long weekend coming up and it would be problematical as to whether I would get the stretcher before I left Sydney on Friday 15th. You literally must have pulled out all the stops because the stretcher was delivered  on Tuesday morning……which really I think was quite incredible. Although I don’t now purchase a lot of additional camping gear……………..over the years its amazing what one does acquire, rest assured the next time I am in the market, Snowys will be my first thought. David and Lyn – Beacon Hill, NSW

 

March 7, 2013. Hi there team, thank you for the prompt delivery of my Coleman Product that I had ordered. Which is at a very good price. We are happy, happy, happy. Will make more purchases in the near future. Will recommend yous to anyone who asks where we got that Large Coleman Toilet from, as they would want one too. Your happy customer Sandra - Gordonbrook, QLD

 

March 6, 2013. Hi Richard,The two black wolf stretchers turned up today.  Fantastic and thanks for the top service (order monday - arrive Wednesday). Looking forward to giving them a go this weeked. regards. Paul - Wangaratta, VIC

 

March 6, 2013. Recently I brought a 150l blackwolf duffle bag from your guys order online and i want to thank you, I got the bag this morning, very happy and look forward to doing business with you again soon. Micheal - Bomaderry, NSW

 

February 26, 2013. Hi Guys, I just wanted to say a big thank you for your assistance in my online purchase. There was a minor error on my picnic set purchase and Cory from Snowys was brilliant. He remedied it straight away and also sent me a note of apology and a few little knick knacks. I told my husband who was very impressed with your company as it doesn't always happen nowadays. Thanks again and we will definately be shopping with you again and telling our friends. You sure beat other outdoor centres. Tanya - Jerrabomberra, NSW

 

February 21, 2013. i received my 2 oztent xl sleeping bags extreemly quick.The whole process was to easy, i will be shopping here a lot more now i have discovered you.. thanks. Steve - Ocean Grove, VIC

 

February 16, 2013. I wanted to send an email to say thank you for the 'Snowys Club Weekend' at Adelaide Shores. We stayed the free Friday night and also paid to stay Saturday night. We had a lovely time and the highlight for us was the 'community feel' of the BBQ tea on Friday night and meeting meeting/sharing a meal with some other lovely Snowys members (as well as using the great facilities at Adelaide Shores).Once again, thank you! Justin - SA

 

February 14, 2013. Thanks for all your help with my recent purchase  and quick postage. Have been recommending you to my friends. Mitchell

 

February 13, 2013. G'day Mark. Just giving some feedback on the Coleman Traveller 3V Tent I received on Friday. Thank you! Wonderful. Greatly appreciate that Snowys ensured delivering a fantastic tent. Set it up in the lounge room for a test run and can't wait to get it up outdoors one day. Cheers! Gav- Seville East, VIC

 

February 13, 2013. You guys are amazing, Back on 12th November 2012 I ordered the BlackWolf Turbo Lite 300, it arrived on the 13th November in Melbourne. I was rapt and the tent is brilliant. On the 12 February 2013 i decided to buy the Turbo Lite Basecamp Fly 300 and to my surprise this has already turned up this morning 13th February. I have recommended you to a lot of friends who have advised that they have had dealings with your staff over the phone and were extremely impressed. They too are now going to order their camping equipment through Snowys. I never buy anything online as I prefer to go into a store, but the experience with you has exceeded my expectations. I just want to say thank you. Keep up the good work. ps, can't wait to use the new fly. Tez - East Melbourne, VIC

 

February 12, 2013. Dear Corey, Just a quick thank you for the service I received.  My parcel arrived this morning (Tuesday) and is exactly what I wanted.  So glad for the fast and efficient service.   Thank you,  Merilyn - Minnamurra, NSW

 

February 11, 2013. Great service, ordered on Wednesday goods received Monday morning. Thanks. Margot - Sandy Beach, NSW

 

February 10, 2013. Thank you so much for the night of camping at Adelaide Shores on Friday.  My grandson and I thoroughly enjoyed our stay, and we stayed an extra night, giving him time to enjoy even more activity options.  I met friends who I hadn’t seen for around 12 years, so a good time was had by all. I have mentioned the generosity of Snowys to numerous friends before, during and since our stay, so “word of mouth advertising” has been working overtime!Thanks again. Joy - SA

 

February 10, 2013. Very impressed with the quick response to my order and the no charge for postage. Dianne - Minalton, SA

 

February 10, 2013. Just want to say thank you Snowys for the free nights camping at Adelaide Shores Caravan Park. We met many fellow campers, shared some great stories and the BBQ dinner was tasty and filling. What a great idea and a fantastic start to our camping for this year. Be seeing you soon. Amber - Ingle Farm, SA

 

February 7, 2013. thanking you for the prompt dispatch of the cobb roasting rack. John - Meningie, SA

 

February 7, 2013. Dear Snowy's just a short note to say I'm very happy with your service (I bought 6 tripod stools for our fire trucks). David - Kyogle, NSW

 

February 6, 2013. hi thank you for the gear you send me (fast and good). Colin - Inglewood, QLD

 

February 6, 2013.Just to let you know I have received my King Kokoda chair. I am very impressed with your customer service. My original choice was unavailable and I received a phone call soon after my order to let me know and was able to reorder so that the chair arrived for the party. Thanks again. Chris - Heywood, VIC

 

February 6, 2013. Hi Corey, Wow, I received my Bedourie camp yesterday, when i got home from work it was there waiting for me. Thank you so much for the prompt and quick delivery. So today I'll be seasoning it and then be doing some cooking to get used to the temperature needed. I watched the video, a few hints and information and very entertaining. I should have bought one years ago but I've been putting up with the old cast iron Murphy. Thanks again for a great product, it's going to get heaps of use. Tony - Cranbourne, VIC

 

February 5, 2013. my first order came very promptly - the guys helped me on the phone as I mucked up my order on the computer! - they were very polite and a pleasure to deal with. my order was exactly as described. thank you. Di - Maffra, VIC

 

February 1, 2013. I recently purchased an OzTent RV3 Fly, The price was great!Well below RRP, Free delivery and the gear arrived in 2 days. We are in country Northeastern NSW so bloody great effort by your team and the couriers to get it from SA to Country NSW in that time, congrats all around. Brent - Stroud, NSW

 

January 31, 2013. I have placed an order with your company online and congratulate you on your easy to follow web page and ordering procedure. I am a Senior and often get confused on a lot of the sites that I visit trying to get to the information needed but on your site I found everything I needed very easily and placed my order without any fuss. Your free delivery service is a great plus and means I do not have to search all the local stores and possibly never find what I’m after so thank you for your excellent service. Glenys - Tweed Heads, NSW

 

January 31, 2013. Recently I bought an item from you online – the Black Wolf super mega deluxe sleeping mat – and I was fully satisfied with the prompt and correct service. No complaints at all. Also your price was the cheapest I found. I would definitely buy from you again, and, in fact, a friend of mine bought the same item shortly afterwards, on my recommendation. Keryn - Portland, VIC

 

January 31, 2013. Excellent service Super fast delivery Will deal with you Guys again Cheers Ken - Mandurah, WA

 

January 30, 2013. Great service and delivery time, fastest i have had ever. Simon - Victor Harbor, SA

 

January 30, 2013. Thank you for sending the order through so promptly. Jo - Surrey Hills, VIC

 

January 29, 2013. We recently purchased some side walls for our gazebo off your website. We would like to say we were very impressed with the prompt service and delivery of our items.We live in country Victoria and couldn't believe how quick and easy the purchase and delivery were.Thank you for wonderful service. Richard and Sharon - Casterton, VIC

 

January 29, 2013. Product received in good order and good time. Love my skillet. Thank you. Jennifer - Coolum Beach, QLD

 

January 29, 2013. I would like to give positive feedback on our recent purchase of 2 Gecko stretchers.I ordered online, it was easy to follow and delivery was quicker than expected. I would use snowys again. Simone - Murray Bridge, SA

 

January 28, 2013. I am extremely impressed by the service I got with my order for an Oz Trail Gazebo with free delivery from the Ad in the Sunday Mail recently, I recieved it within 2 days. I will certainly be shopping with you again when I need more camping gear. Thank You for your prompt service. Margaret - SA

 

January 26, 2013. Dear Mark, Received directors chairs in good order. Very impressed with delivery time. Many thanks for all of your assistance with this order, will definitely be using Snowy's again. Liz - Emerald, VIC

 

January 23, 2013. Thank you for your friendly service, and prompt delivery of our event shelter the following day. Will certainly be thinking of shopping at Snowys in the future. Sue - Lonsdale, SA

 

January 23, 2013. You guys are legends. The tent arrived this morning!!!Just wanted to say thank you to Ben (who I spoke to on the phone) and you guys in the web team for making the despatch so quick. I'm much relieved to have the tent ready in time for our trip on Friday. You rock!! Rachel - Melbourne, VIC

 

January 22, 2013. Thanks for great prompt delivery of my event shade. Arrived in less than 48 hours. Always get great service from you guys! Amanda - Edwardstown, SA   

 

January 21, 2013. I ordered the Black Wolf Mega Deluxe self inflating camp mattress (because I've discovered I've gone soft in my old age LOL) and after a quick phone call to your store to ask why it wasn't inflating, your store rep, Ben, patiently explained that the first time it inflates can take up to 24 hours. I'm eagerly waiting to test it out tomorrow afternoon... It looks so comfy :) The sale price was awesome and the free postage a winner. I'll be using Snowy's for any future camping needs. Kate - Tathra, NSW

 

January 21, 2013. Hello - My order was received promptly & in good condition. Great service, products & pricing. I will be buying from you again. Kim - Godwin Beach, QLD

 

January 17, 2013. I just wanted to say “thankyou”  my goods arrived safe and sound at their destination, and in excellent order.I am very impressed with the great service, keep it up. Jill - Kalgoorlie, WA

 

January 15, 2013. Thanks so much for that! Your store has excellent customer service. Emma - Lesmurdie, WA

 

January 14, 2013. Hi Corey, I received my Oztent Chair and Stretcher, Thankyou .Great service. Peter - Sale, VIC

 

January 14, 2013. Thank you so much for your prompt delivery on our new Oztrail tent. It arrived 2 days after placing order online. Will definitely use your website in future to order more camping gear. The service provided over the phone was excellent and I cannot fault you on anything. Thanks again. Yvonne - Coffs Harbour, NSW

 

January 11, 2013.We received our order today, with a request for feedback, so I am forwarding it to you.  Thank you for being so prompt at sending it and also contacting me prior to its dispatch to alleviate my concerns about delivery address.Caroline - Lara, VIC

 

January 11, 2013. Thanks so much for keeping me updated.  I have been very impressed with the quality of customer service that I have received to date and would definitely recommend Snowys to family and friends who are looking for outdoor gear.Alison - North Ryde, NSW

 

January 10, 2013.We received our fry pan today and would like to thank you for the extra's that were included. Could not ask for any better service and feed back from Mark and will be doing business with you again Cheers Andy - Ballina, NSW

 

January 10, 2013. Thanks for dispatching my order quickly. It's important to the customer satisfaction. Shauna-Marie - Mount Druitt, NSW

 

January 10, 2013. Thanks.Great product,great service.Delivery within 3 days,fantastic.very happy customer. Thanks again Rex - Brisbane, QLD

 

January 9, 2013. Thanks Snowy's, I wish everyone could see their way to give as good service as you have - email query answered promptly, great follow up by phone and email informing me of the progress of my order and prompt delivery of the goods which were spot on. Thanks again, Debbie - Diamond Creek, VIC

 

January 7, 2013. I have just received my Thermos 4 Person Picnic Set. I wish to congratulate you on your efficient service. I am fairly new to online shopping. However, if your service is an indication of what to expect I am very happy to do more online shopping. Thank you.Vera - Burwood, VIC

 

January 4, 2013. Thanks for quick delivery of travel clock which I purchased, very happy with item. Jeanette - Bargara, QLD

 

January 3, 2013. Just a short email to say thank you for the professional and friendly communication and service. We, as a family, are appreciative of this company's approach to doing business, a company that we are recommending to other folk. Richard - Port Sorell, TAS

 

January 1, 2013. G'day; I recently ordered two Tent Poles for my Oztent from you and am pleased to say they arrived quickly, were well wrapped and delivered as per instructions. Great Stuff. Thanks. Paul - Traralgon, VIC

 

December 31, 2012. I just want to thank you for my order being delivered before Christmas. When I found out you were waiting for the goods to come in I didn't think they would get here. I received a call on Friday 14th that the order had been dispatched. Imagine my surprise when the goods arrived on Tuesday 18th. Well in time for Christmas.Thank you so much.Happy New Year to all the staff. Bethwyn - Williams, WA

 

December 31, 2012. Thank you so much for such great service, the two sleeping bags arrived very promptly even although it was Xmas/New Year holiday time. Will certainly use your company again. Irene - Ferndale, WA

 

December 24, 2012. Hi again, I just rang your store to thank you but I thought I would also send this email. Once again, thank you so much for your great service. I was hoping to receive my order before 01-01-2013 and it arrived today, so that is fantastic. The Thermos Backpack is exactly what I was looking for as a gift for my father, so I was very happy with it. I will definitely come to you again should I be looking for anything else that your store supplies. Wishing you a very Merry Christmas and a wonderful 2013. Michelle - Ballajura, WA

 

December 24, 2012. Hi I was just writing to say Thank you shipping my black wolf back pack so quickly. The customer service has been excellent and all your staff where very efficient and professional. I will definitely be shopping here again. Thanks again. Amanda - Parkwood, QLD

 

December 23, 2012. Just wanted to thank you for getting my order to me well before Christmas. I received it last Monday - the courier had attempted delivery the previous Friday, but has I was not home they left it at the local post office. This was fine, as I got it in time - the important part! Merilyn - Balmoral Village, NSW

 

December 23, 2012. The two directors chairs arrived in very good time and in good condition.Good service, thank you. I'd just like to advise that the description of the chairs on your website(which I ordered from)is not quite the same as delivered. The specs on w'site are 150kg capacity and Item as FCA-DCT-B when in fact the chairs delivered are 130kg and FCA-DCT-C. You might like to consider amending this before somebody gets nose out of joint and complains. I'm happy with the chairs and thanks again for the service. George - Waikiki, WA *Editor's note: We have now ammended the weight capacity on our website to 130kg and changed the product details.

 

December 23, 2012. Hi, I ordered a Black Wolf Turbo Tent 240 on a Thursday and it was on my doorstep the next day. Super effort guys! Great tent too, cant wait to use it. This was my first purchase and there will be more! Cheers, Brodie - Port Lincoln, SA

 

December 22, 2012. Just thought I'd let you know the package arrived and it's exactly as expected. Thanks for your help and the really speedy dispatch. I will definitely be shopping back at Snowys the next time I get a chance. Ming Kang - Viewbank, VIC

 

December 19, 2012. Dear snowys. Thank you for the chairs and prompt delivery all good. Hans - Scottsdale, TAS 

 

December 19, 2012. Just a follow up on a recent purchase, fantastic is the best thing that describes the experience. Great communication when a product was briefly out of stock and then fast dispatch when in. received and great. Happy Christmas to everyone cheers. Andrew - Clayton North, VIC

 

December 19, 2012. Brilliant service guys. Good price and prompt delivery. Thanks loads. Tony -  Abbotsford, VIC

 

December 17, 2012. Hi,I just wanted to pass on my appreciation to Greg and a really nice sales assistant Dave who helped me recently woth my enquiry regarding my oztrail compact gazebo which had a faulty leg and the speed and help in this repair was unbelievable and I couldn't believe it when Greg left a message that my gazebo was ready to collect and that there was no charge at all. Dave helped me when I dropped it off and also with my enquiry regarding purchasing a new chair which I did, I have posted your excellent service on my facebook and as I do a lot of Dog shows and Agility trials plenty of the dog people were very impressed. Again many thanks Julie, Georgie and Carrie *Editors Note: We are only able to do repairs in-store

 

December 15, 2012. Thankyou Snowy's. Excellent service from Lisa on the phone. All businesses should take a lesson from Lisa. Jenny

 

December 15, 2012. Thankyou very prompt delivery.All goods up to expectation.Walter - Wingham, NSW

 

December 15, 2012. Hi All, Just a courtesy note thanking you for the quick dispatch of the item. Took delivery from Star Track in Rockhampton Friday14th Dec, plenty of time for Xmas.Wellpacked and prompt. Vic - Norman Gardens, QLD

 

December 14, 2012. As requested, just to let you know that our BW Turbo 300 tent arrived today (Friday) at 1PM.  Everything seams in order. Thank you.I am a happy little camper.Darryl - Wattle Grove, WA

 

December 12, 2012. thank you very much .received your parcel too day .will be doing business with in the future. Richard - Bay View Heights, QLD

 

December 11, 2012.Mark, Thanks for such prompt delivery service and order processing, order placed on 30/11 and delivered on 4/12, with a weekend in there as well.Usually for country WA it is more than 10days turnaround for anything from the eastern states. Perhaps being in SA helps.Anyway thank you very much we will be using the new tent and base camp fly on new year’s eve.This kind of service makes it a pleasure to shop with existing retail stores on line.Thanks again. Neil and Jane - Capel, WA

 

December 10, 2012. I recently placed an order with you for a billy.It was delivered very promptly.Pleasure doing business with you.Thank you.Paula - Diamond Creek, VIC

 

December 9, 2012. This place "ROCKS". Best prices, best gear, best delivery, best service.Thanks guys, great job your doing!Have a great Xmas and and fantastic New year! Bob - Fyshwick, ACT

 

December 7, 2012. HI just want to say thank you for the wonderful service .I got a call the day after the order was put in to say there was a small delay in delivery as out of stock.I really thought it was so nice to be kept informed .Alot of that missing these days.Keep up the awesome service and should i need further camping gear i wont hesitate to use you .Janet - Hampton Park, VIC

 

December 7, 2012. Hello,I have just made a purchase online for two camp tables from your company, and I have to say that your website was extremely easy to use.The free shipping is an added bonus when shopping online, but what I did appreciate was that I was able to pay by Paypal.When looking online for the tables, I chose your website because it was easy to use, and you offered Paypal payment. Alison- Mandurah, WA

 

December 6, 2012. Dear Corey and the Snowy's Team, I recently purchased a campfire grill combo. I am very happy with my purchase. The order was processed very quickly and delivered promptly, much faster than expected! I'd like to thank you and your team for your professionalism and great customer service. The grill is a Christmas present and I know it will be enjoyed. I will definitely shop with you in the future. Thanks again. Samantha - Sunshine North, QLD 

 

December 5, 2012. Took delivery of our tent on Monday.  Ordering process, ongoing customer feedback and delivery all spot on.  Thanks for the great service. We will be back for more.... Jim - Glen Iris, VIC 

 

December 3, 2012. Received my Primus Lantern today thanks for your prompt service and it works well. Cheers. Bob -Bermagui, NSW

 

December 1, 2012. Dear Mark, I ordered some bunk beds last Sunday, by Wednesday they were here! Awesome service great price.Thankyou. Michelle - Mudgeeraba QLD

 

November 30, 2012. Hi Corey, The five malamine camping mugs arrived the day after I placed the order online (extra fast!) and the cups were thoroughly well protected in recyclable packaging. I am very happy with the service and products I have received from Snowy's online store. Great Work! Helen - St Peters, SA

 

November 29, 2012. My order arrived today, in perfect condition.Many thanks for your great, professional service. Joel - Caroline Springs, VIC

 

November 28, 2012. I just bought an item from you online and I just wanted to congratulate you on a great web site. Easy to navigate & search for items and a streamlined payment system. I buy a lot of things online and some sites are so bad. Your site falls into the excellent category. I will definitely be back! Jane - Kingscote, SA

 

November 28, 2012. Received tent etc on the morning after despatch! Managed to partially erect tent in our v small back yard- so far delighted with tent and ease of erection.I would like to complement you on friendly and efficient service. I am usually cautious with on-line buying but I'll be a convert if this is the norm. Peter - Fitzroy, VIC

 

November 22, 2012. Hi I received my order this morning. Just wanted you to no I am very happy with the product and very happy with your service.Won't hesitate to use you guys again and have given your name to some friends looking to buy camping gear. Noula - Mount Annan, NSW

 

November 21, 2012. Got my rv2 fly today thanks,quick posting time very imprest in time for my trip to Weipa fnQLD on Friday thank you, Rob - Cooktown, QLD

 

November 21, 2012. My order just arrived, and I only ordered it 3 days ago. Incredibly impressed with ease of ordering, efficiency and price. Thankyou, I will certainly be using Snowy's again! Beth - Elderslie, NSW

 

November 20, 2012. Hi Mark,That's fantastic news, you guys are pleasure to deal with, great customer service.Nemanja -Thornbury, VIC

 

November 20, 2012. We received our tent and accessories in very quick time, despite the mistake I made when ordering. My mistake was corrected by your staff at snowys and dispatched to me in unbelievably fast time.It's been a pleasure dealing with a professional company who put their customers first - thank you! Brett - Keilor East, VIC

 

November 18, 2012. Hi guys received my oz tent peaked side panels,you have a great selection of products at very reasonable prices,will definatly be using you again keep up the good work. Tony - Tewantin, QLD

 

November 15, 2012. Gday Mark got my stuff today exellent service provided. Thnks very much I will recommend you to my mates in defence i have a few, once again thanks. Adam - Barton, ACT

 

November 15, 2012. Can't believe that I placed my order and accepted the delivery in less than 24 hrs. Thanks heaps and I'm sure my husband will love his new sleeping bag (birthday present). Jacqueline - Gainsborough, VIC

November 15, 2012. Hi,I received the items...early this morning. I'm very pleased with my purchase and in particular your extremely fast delivery. I would be pleased to deal with your company in future and recommend your products and service to friends and family. Grant - Anna Bay, NSW

 

November 14, 2012. Dear Mark, Thank you for the email, and for the clarification, and your, as always, excellent service. Mark - Balhannah, SA

 

November 13, 2012.Just a quick note to say thank you. I ordered my Black Wolf tent yesterday at about 11.30am. I have already received it today at 8.50am. Amazing service. Thank you. Now I look forward to setting it up.....Tez - East Melbourne, VIC

 

November 12, 2012. Just a note to say a very big thank you for the very easy online transaction, and super fast delivery of my online order! Ample time to wrap for Christmas! Keep up the great work! Jacqui - Docklands, VIC

 

November 7, 2012. Just a quick note to let you know my order arrived yesterday and i would like to thank you for your great service and excellant price. Very happy and i will certainly check you when i need future products. Graham - Thathra, NSW

 

November 6, 2012. Thank you, received our order today, we are very happy with it and especially the price and the prompt delivery, excellent guys, well done. Jonathan and Wendy (Happy Campers) : ) - Murrumbateman, NSW

November 6, 2012. Dear Snowy's Team, Giving you the thumbs up for easy and quick buying through your store. I will be back again and again.....Thank U. Ben - Bairnsdale, VIC

 

November 6, 2012. Thanks again for your excellent after sales service... Ray - Howlong, NSW

 

November 5, 2012. Just a quick feedback note after the arrival of our new Blackwolf tent that arrived a few weeks back. I ordered instore in Adelaide and customer service was outstanding. Was in the shop for a while, and whilst there was offered help by at least 3 staff. Ordered our tent and was really suprised at how quickly it arrived, even though it was on back order and we live in the country. Am really happy with the product and cant wait to use it on a proper trip. Works great in the backyard! Look forward to our next visit to your store when in Adelaide again. Sam

 

November 4, 2012. got my RV3 tents today woohoo and other stuff, thanks for all your help and advice, made for a great shopping experience :) Paula - Adelaide, SA

 

November 2, 2012. Hi, I just purchased observer gas hike lantern and a few things for it and just wanted to say thanks for the helpful staff on the phone and the quick service. I just got it going a love it and it will get the job done.Shawn

November 1, 2012. The Primus stove arrived this afternoon at 3 pm – excellent service from you folk and StarTrack – far faster than Australia Post.   The item went from you place to a central sorting place in Victoria then to Sydney and then to Dubbo where it was resorted to Wellington .  Fair bit of handling but great service.Gordon - Wellington, NSW

 

October 30, 2012. gazebo cover delivered fitted RAPT thank you. Keith - Geebung, QLD

 

October 26, 2012. Received yesterday. Thanks always a pleasure dealing with you guys.Gary - Osborne Park, WA

 

October 26, 2012. Your service has been wonderful we will buy form you again. Lisa and Ron - Carnarvon, WA

 

October 24, 2012. Just wanted to thank you for the excellent service... I hope to deal with you again when the need arises. David - West Pennant Hills, NSW

 

October 24, 2012. Just some feedback from recent purchase of Mont day pack Trance 32L - excellent info was provided, I appreciated being told when there was slight delay. Goods arrived in perfect order in the time frame predicted. Great and friendly service and price many dollars cheaper than competitors. Jill - Sandy Bay, TAS

 

October 24, 2012. Bought my first tent on Monday from you guys. Great customer service. I'll be back! Gordon - Adelaide, SA

 

October 23, 2012. Fabulous service; courteous and helpful telephone assistance, extensive product range, excellent quality, and very competitive pricing which includes prompt and free delivery. I am delighted with my Gogo pack. Keep up the strong work. I'll be back. Elle - Noosa Heads, QLD

 

October 23, 2012. Hi Guys, Thank you for such a quick and easy transaction,I put my order in on friday night and it was delivered to me on monday arvo. I will be using and recommending your services to everyone. Rick - Coromandel Valley, SA

 

October 23, 2012. Just like to say thanks for the speedy delivery. The reason we chose your company was because of the very helpful woman my son spoke to on the phone, when he was shopping around. Other companies he phoned up, hardly gave him the time of day. Donna - Woodford NSW

 

October 19, 2012. Thanks so much, my Black Wolf Tanami tent arrived. Such a quick delivery, I am very happy. Good service and a beautiful tent.Great, I will buy from your company again. Mary - Willetton, WA

 

October 19, 2012. Thanks so much for your speedy process of my order. I have received it on Wednesday. Now I can leave on Sunday!! Thanks again for your prompt service.Taka - Port Kennedy, WA

 

October 18, 2012. Thank you for swift response to my online order. It arrived safely on Monday. Barbara - Gooburrum, QLD

 

October 14, 2012. Thankyou for the prompt delivery of a Kookaburra folding toilet seat. It was exactly what we wanted for a camping trips. My feedback in dealing with you is very good and a rating of 5 stars. Keep up the good work... Michelle - Hackham, SA

 

October 12, 2012. Received our order, extremely happy with service and price. Thank you :) Elizabeth - Wallan, VIC

 

October 11, 2012. Hi to all, I recently ordered a camp oven on your web site. It was delivered in perfect condition within two days. This was excellent service and a credit to your staff. Steve - Warragul, VIC

 

October 10, 2012. Thank you for your prompt delivery. We are delighted with the chairs. Thank's to Cory for his phone calls checking on the delivery address. Great Service & friendly staff. Will be recommending your company to friends. Thanks again. Glenys - Daly River, NT

 

October 10, 2012. Hi Corey Thanks for the prompt delivery of my table. This is easier than E-Bay. I will definately use you guys again. Fabulous' Cheerin' Tawni - Redwood Park, SA

 

October 9, 2012. Just like to thank you for the tent which arrived in quick time. It was as published and I love it. Can't wait to go camping in it. Thanks Snowys. Jo - Rangeville, QLD

 

October 9, 2012. Corey helped me with purchase and delivery of a swag, from Adelaide store to country SA. I was very happy with all service and delivery, a very pleasant experience! thanks. Alexandra - Minlaton, SA

 

October 8, 2012. Just wanted to let you know that the esky, picnic backpacks and ince packs arrived. They have already been used by our staff and the clients we support in the community. Feedback from all has been extremely positive. We look forward to doing business with Snowy's again in the future. Jodi, St Carthage's Community Care - Goonellabah, NSW

 

October 8, 2012. We were very happy with the service we received from Snowy's. We were kept informed of the progress of our order and were aware it would be delayed so there were no dramas. Tnaks Georgie - Condon, QLD

 

October 7, 2012. Hello, I received the items last week - Thanks for getting this order out so quickly. I'll be checking your website first when I need any unusual gear! Diethelmn - Annandale, NSW

 

October 6, 2012. Hi, Just received my canvas bag , GREAT SERVICE Thank you. Wayne - Scarborough, QLD

 

October 4, 2012. Just received. Thanks for the great service.John - Ballarat, VIC

 

September 29, 2012. led light supoerb service perfect thanks very much. John - Doonan, QLD

 

September 27, 2012. Hi Corey Goods arrived yesterday Just what I wanted Thanks. Paul - Marshall, VIC

 

September 25, 2012. Hi Mark, Just letting you know I received today the side walls which I ordered for my gazebo last Friday, I’m very happy with them and the service I received over the phone from the young lady in the office. Helen

 

September 24, 2012. THANKYOU SO MUCH SNOWY'S LOOK FORWARD TO BUY FROM YOU AGAIN PS MORE THAN HAPPY WITH MY ITEM & PRICE. Colin - Wurruk, VIC

 

September 24, 2012. To Snowy's customer service team, I received my mozzie tent today its great, so a big thank you forgetting it to me so quickly, I leave for the gulf with some old vietnam mates on wednesday, once again thank you for your great service and thank the people in store all so. Dennis - Charters Towers, QLD

 

September 22, 2012. Good day Snowy, just to let you know that the torch has arrived and i'm pleased with your immediate response. Ralph - Mont Albert North, VIC

 

September 21, 2012. Hi Corey Thank you for your very speedy delivery of my order - very pleased! Anthea - Carrickalinga, SA

 

September 18, 2012.my esky camee today thank you for quick turn around. Les - Nimmitabel NSW

 

September 17, 2012. Hi team, Just wanted to congratulate Corey on his excellent customer service. He was efficient, easy to talk to and professional. Thanks. Gemma - Maddington, WA

 

September 12, 2012. Hi, I want to let you know that my order arrived very promptly and in mint condition. It's great to do business with such a conscientious online store with the customer's needs as its focus. Helen - St Peters, SA

 

September 11, 2012. I want to thank all involved in completing my order and delivering promptly. I ordered on Sunday 9/9/12 and received the goods on Tuesday 11/9/12 in the morning. Goods were wrapped securely and neatly. Well done guys keep up the good work. Anthony - Derrimut, VIC

 

September 11, 2012. Thanks for prompt delivery of the steel pegs. Bill - Chester Hill, NSW

 

September 6, 2012. Thank you for your service and I will be letting my friends know of your good service. Nelson - Bundaberg, QLD

 

September 5, 2012. Hi guys, Received my order today. Just letting you know that we're very pleased with the speed of the shipping and quality of the the chairs. They were well packaged as well. We will be shopping with you guys again! Jason - Carina, QLD

 

September 1, 2012. I would like to say how much I appreciate your wonderful service.We received our camping gear on Friday in time for fathers day.Thank you so much we would definitely recommend you to everyone. THANKS. Julie and Warren, Cooloola Cove, QLD

 

August 31, 2012. Snowy's – What great customer service! Our sales guy (Ben) went out of his way to not only understand exactly what we needed, but also to find it for us. We got everything we were looking for and NOW we're even Snowy's Club Members :) Simon - Adelaide, SA



August 29, 2012. Thank you for your help and the dispatching of the tent I purchased. I really appreciate the follow-up phone call. I will deal with this company again if I need any of your products. Lola - Berridale, NSW

 

August 27, 2012.Our Bar b que arrived in record time would happily consider buying other items from you , service was great.  Wendy - Maryborough, VIC

 

August 24, 2012. I really appreciate the speedy delivery and the price was good as well. Good reputable brand names. Katrina - Wee Waa, NSW

 

August 23, 2012. I just purchased the Darche cold mountain sleeping bag from your online store. I'm extremely happy with my purchase and the service I received. Within a few days of ordering i was called to say there would be a delay in shipping my order. The staff member was most apologetic and offered to assist me with a subsitute if I required the bag for the coming weekend. When i asked what this 'big delay' would be, it was only by a week! Nothing at all! This shows how your staff value prompt service and therefore the customer. I received the order today when I was told I would. It arrived very well packaged and in perfect condition. Easy to use website too. Although I live in Canberra, and could purchase from closer stores I would not hesitate in making a purchase from you in the future! Charlene - Higgins, ACT

 

August 22, 2012. Thankyou for my purchase of 2 mozzie dome tents. Prompt delivery and very satisfied with the items. Jill - Manyana, NSW

 

August 22, 2012. service from  Snowy's has been brilliant, Black  wolf  mega deluxe mattress Item ordered on the 11/8/12.A few days  later [the next business day - ed] contacted by  phone to  let  me know there was NO stock, and that  I  would receive the next week. Which  I have.Once again  I  must  congratulate Snow's on their brilliant service and communication. Michael - Dandenong, VIC

 

August 21, 2012. Just wanted to let you know that the replacement part has arrived and is correct.  Thank you so much for your efficiency in sorting this out for us.  We look forward to ordering more great gear from Snowys J. Karen - Aspley, QLD

 

August 20, 2012. We would just like to thank you very very much for our order which arrived today. EXCELLENT customer service only surpassed by your lightning fast delivery!! Michele & David - Brisbane, QLD

 

August 20, 2012. Thank you for the fast delivery of our order to Nanango we are very happy with your service and will recommend you every chance we get Thanks again. Janet and Wazza - Nanango, QLD

 

August 15, 2012. My Oztrail Eco Swift Pitch 3 tent has arrived - 6 days after ordering. GREAT PRICE, GREAT SERVICE, GREAT TENT. Thankyou very much. Trudi - Broome, WA

 

August 13, 2012. Excellent online service. I rang to check an item on line and was given friendly, helpful service. Ordered on the phone, order was checked with return call, product was delivered earlier than expected, very happy with product. Couldn't be better. I like your camping check list and will definitely come back for more, even though we have most of our camping equipment. Will recommend Snowys to friends and family. Pam - Elwood, VIC

 

August 12, 2012. My husband and I would just like to thank you sincerely for a terrific service you provide.We had so much trouble with ordering the Caribee luggage by two previous providers who promised the world but never delivered. After a phone call to you to make sure you had the colour in stock, you said you only had one on the floor left but duely put my name on it and dispached it the following day as promised and it arrive from Sydney to Coffs Harbour in record time. The courier placed it safely as per instruction on myonline order in a secure place at my house as asked, as we couldn't be there for the delivery. Many thanks once again and we will certainly use your company in the future as well as giving your name to our friends. Kathryn and Andrew- Coffs Harbour, NSW

 

August 7, 2012. Just letting you know that I received my Oztrail Swift Pitch 3 tent today. Thank you for the very quick delivery. I was also impressed at how well it was packaged. A difficult item to pack, but I received it in excellent condition. To add to all this great service, the best price online. You can't do better than that. Thank you. Graham - Cambrai, SA

 

August 6, 2012. I would also like to say how pleased I am with you and your company.  It is refreshing to receive such efficient and professional service.  Many thanks again from me and our three kids who are going to be toasty warm in Kalgoorlie in October. Marie - Hilton, WA

 

August 4, 2012. Awesome priced product, quality product,excellent communication, speedy delivery. Shell - Margaret River, WA

 

August 3, 2012. Goods received today - excellent service - thank you. Gordon - Wellington, NSW

 

August 3, 2012. Thank you very much for your prompt service. I received my camping chairs today and I am very pleased with them, I couldn't believe they had arrived so soon. I will definitely be recommending you to anyone I talk to about camping gear. Gwen - Imbil, QLD

 

July 30, 2012. I would just like to thank you for the effort you went to in ordering the picnic basket for me. I have driven over there to collect it and it was ready waiting for me.   It was a bit risky I guess, buying something unseen and only from a picture but now I am home and have opened it, it is perfect. The people at Primus were amazed that nobody I phoned in WA were prepared to do a special order for me (perhaps they need to do a bit more promoting). I have been to your web site and there are a few things there that I can see I will need for the future so instead of going locally, I will be going to Snowy's. Barbara - Wangara, WA

 

July 29, 2012. First Class Service, fantastic chairs, fast secure delvery and would definitely buy again. Top Company recommend to all. Thanks. Judith - Karrinyup, WA

 

July 25, 2012. My delivery arrived today, everything 100%. Thanks. Geoff - Hobart, TAS

 

July 17, 2012. Hi, I am just letting you know we are really impressed with your website and the speed with which we received the order.  I will definitely recommend your online store to friends and family. Sharron - Ferry Grove, QLD

 

July 17, 2012. I ordered my gear on Sunday and it arrived here in Melbourne on Tuesday morning.  You can’t beat that for service!  But I expected nothing less, because I used to be a regular customer at your Richmond store when I lived in Adelaide, and I always found your products and service excellent. Frances - Melbourne, VIC

 

July 16, 2012. It arrived this morning, thank you for your prompt attention to my order. Ken  - Innisfail, QLD

 

July 10, 2012. Hi. Thanks for the very fast delivery and  hassel free transaction. I am very happy with the chair and service. Ken - Brisbane, QLD

 

July 5, 2012. Just sending feedback on an item I recently purchased from you to say thanks for great service, delivery and price, happy customer. Many thanks. Peter - Renmark, SA

 

July 3, 2012. Your service and delivery far exceeded my expectations. Also the option to pay via BPay made purchasing the items easier. I look forward to doing business with you in future and I will gladly recommend you to others as a place to shop for camping and outdoor supplies... John - Salisbury North, SA

 

July 2, 2012. I just wanted to say thank you for your very prompt delivery of the 2 solid wall sides for my Oztrail Deluxe gazebo that I ordered online. Also to say thank you as I was one of the 2 winners of the said gazebos that you donated to the Adelaide Kennel Club, which they raffled off (which is why I needed a couple of walls) :-). Alison - Meadows, SA

 

June 25, 2012. My order has just arrived in good condition. Thank you very much. It’s just what I want for 4 weeks in New Zealand.Thanks again. Steve - Willetton, WA

 

June 24, 2012. Got the 2 Roman bags - they are exactly what we were after. I tested one and it was really good in cool conditions. Can't get my other son out of his! Thanks for your help again. Paul - Wolffdene, QLD

 

June 20, 2012. Received my order today, really happy with the transaction and the speed of the delivery. Thank you, will certainly shop with you again. Maureen - Port Elliot, SA

 

June 16, 2012. Many thanks for your prompt response to our order of the Coleman Constellation Kids Chair.  We were so thrilled to be able to get this item considering our local camping store advised us they were no longer available. We had purchased one locally about 9 months ago for our granddaughter and wanted a second for her sister. Noel and Joy - The Range, QLD

 

June 14, 2012. Order received today in Coffs Harbour. Can't believe how fast the deliver service is. Thank you. Laura - Coffs Harbour, NSW

 

June 14, 2012. Hi, thanks for the prompt delivery of the cooler bag, great product and service. Carole - Auburn, NSW

 

June 13, 2012. I love my new Roman Clothes line. It was easy to put up and I am happy to say it was perfectly what I wanted in terms of portability, lightweight and a great height. Order was quick to dispatch. Look forward to buying more from you. Caroline - Hoppers Crossing, VIC

 

June 12, 2012. Hi Snowys. Just wanted to say thanks for the great communication, service and  fast delivery. Damo - Smithfield, NSW

 

June 8, 2012. Got it. It's tops. Your customer focus is amazing. I will be recommending you to mates who do outdoor stuff. Glad I came across you (via Google.). Jay - Yanderra, NSW

 

June 8, 2012. To All, A job well done, top marks for customer service and communication. Craig - Carrara, QLD

 

June 6, 2012. My order was for 2 x Malamoo tents and I'd like to thank you for sending them so promply. The transaction went through very smoothly (which was surprising since I had to use my mobile phone for the whole thing...) and the tents were well packaged with the address plus instructions clearly printed. So it was a very pleasant experience. I'll be looking you guys up in the future for my camping needs I reckon! Thanks again. Dave - Mango Hill, QLD

 

May 30, 2012. Thanks so much...you guys have been great. Dot - Glen Waverley, VIC

 

May 29, 2012. Hi, Thanks for your communication and prompt delivery of my two oztrail bags. Would definitely recommend and use you guys again! Ryan - Mill Park, VIC

 

May 28, 2012. Received the goods I ordered today even though you rang & said it would'nt be in stock until this week sometime .Thankyou for the quick service. Donna - Port Augusta, SA

 

May 15, 2012. Just got my delivery of 3 Oz Tent Goanna chairs and could not be happier. Great price and easy transaction. Thanks heaps. Sascha - Mt Evelyn, VIC

 

May 8, 2012. I ordered an OUTDOOR CONNECTION SHOWER TENT OUTHOUSE on the 02/05/2012. It arrived sometime today 8/05/2012, which considering the long weekend here in QLD was excellent. The delivery instructions said leave near the front door. The courier did this and even put it behind the table and chairs at the front to make it less obvious to passers by. I have just assembled and disassembled the outhouse and as I read the instructions it all went smoothly. We are looking forward to trying the shower tent out in a few weeks on a short trip.All in all a very good professional experience dealing with you and Snowy's. I would certainly recommend you to anyone else in need of camping gear. The camping checklist is an excellent idea. Kevin and Michele - Oakey, QLD

 

May 7, 2012. Hi, I recently purchased two billys, a small sale, yet the service I recieved was excellent, and the items delivered are very good, I'll be testing them soon. In the future, you will be the first site I check. Bryan - Wangaratta, VIC

 

May 6, 2012. G'day, love to give you my feedback re. your online shop and service: Fast, Excellent, friendly. You guys stay on my favourite list for oudoor online shops. Thank you!!! Sven - Geraldton, WA

 

May 3, 2012. Excellent delivery. I placed my order on Monday, it arrived at its destination (east coast) on Thursday. They even rang me to check the colour I wanted. I wasted time and energy visiting camping stores that did not have the product I was after, thanks Snowy's. First rate customer service. Chris - Coal Point, NSW

 

May 2, 2012. Thank you for your quick delivery and great service. Matt - Mawson Lakes, SA

 

May 2, 2012. I must say I am really impressed with your service - well done!  Living in Alice Springs, I tend to get used to everything taking a very long time to get here and so have to order well in advance of wanting to use a product. Snowy's, however, is the exception to the rule.  I can't believe how quickly you were able to deliver to me and the product was exactly what I wanted. Additionally, the price is excellent and beats any other offer I could find. When there is so much choice in online shopping, your service and price point sets you apart.  I will certainly be buying from you again - in fact I just have.  I have ordered a shower tent this evening.  I am sure this will be just the start.  Thanks so much from a very happy customer. Patricia - Alice Springs, NT

 

May 1, 2012. Hi Mark, Thank you very much for your kind assistance in organizing the pick up of the new bag and swap for the faulty one. Richard was grate too. Linda - Pyrmont, NSW

 

May 1, 2012. The tent arrived safely last week (29th April) in plenty of time for our coming weekend trip. Thank you for your excellent helpful communication! Bob - Invergowrie, NSW

 

April 30, 2012. In reply to your request for feedback. I am extremely pleased with my wasitpack water bottle I ordered, what blew me away was FREE postage and how quick my order was dispatched and received, posted Friday received Monday, and I live in a regional area. Keep up the good work Snowys, I will recommend you to anyone looking for camping/hiking gear. Helen - Port Augusta, SA

 

April 28, 2012. Hello, we purchased last on sunday a bigfoot tent. This was promptly delivered in perfect condition on friday. Remembering that wednesday was a public holiday we are absolutely delighted with the service you gave us. You kept us well informed of the progress of our order. Thankyou snowys, we will definately be buying from you in the future. Barbara - Rochedale South, QLD

 

April 27, 2012. Got the bags today. Thanks for everything. Will definately be recommending your business. Mitch

 

April 27, 2012. Hi, Just want to say thankyou for super quick delivery of the Oztent RV5 screen room I ordered on 25th April (ANZAC Day)we received it today 27th April. Your service is exceptional, I will definately deal with your business again. Cathy - Lalor Park, NSW

 

April 27, 2012. Thank-you for your prompt service and good prices. Our order arrived the following morning @ 7.30am on our doorstep. All the products look great and are of good quality. We are looking forward to using them when we go camping next. Trevor - Tantanoola, SA

 

April 26, 2012. Thanks so much Mark and Julian,  especially to Snowy's, Received my perfect bread and butter plate today.  I am as happy as Larry. It's wonderful to know that good old fashion customer service is still out there. Thank you again. Lyn - Forrestfield, WA 

 

April 24, 2012. Hi All Received my second order yesterday, as before no problems, speedy delivery and best of all your price beats the locals hands down. The free delivery is certainly a winner. Mike - North Rockhampton, QLD

 

April 24, 2012. I recently received a camp oven bag from you via courier. The high quality and durability of this camp oven storage bag was quite a pleasant surprise. It was priced very reasonably and delivered to me in the country by courier within two working days of being ordered on-line, despite the order being placed late on a Saturday evening. Well done Snowys for quality, price and service. Dale - Murray Bridge, SA

 

April 19, 2012. Thank you very much sleeping bag arrived today. Thanks for your great service. Cathy - Whyalla, SA

 

April 13, 2012. Thank you very much for your extremely prompt service. I only ordered this product on Wednesday and received it Friday. The quality of the children's chair surpasses what I was expecting. Jenny - Devon North, VIC

 

April 12, 2012. Had the occasion to purchase some Maglite Brackets the other day.  Sent an e-mail to query if you had them in stock.  Not only in stock but ordered and delivered very promptly. Good servide Guys and no extra postage fees - well done! Tim - O'Halloran Hill, SA

 

April 12, 2012. Hi Mark. Aust Post just delivered my order. Thanks so much ..... it looks just like on the internet .... and so much cheaper than the local shop..... free postage ... it was well packaged ... prompt service .... what more can I ask! I will definitely buy from your shop again. Priscilla - Geraldton, WA

 

April 11, 2012. Hi! to you all We have spoken with a couple of you since placing our order. Your service was impeccable.....phoning us to make sure we knew the product was out of stock when we ordered, and to let us know it would be a later date than what was stated, and if we wanted a refund.  The fan/light arrived yesterday and many many thanks. Why do people shop online these days?  For the above service!!  We do lots of shopping online....95% from OZ. though....and our dealings so far have been excellent. Many thanks....and we will recommend you to everyone. Lyn & Roy - Landsborough, QLD

 

April 7, 2012. Hi team. Just recording my thanks for the prompt delivery of my recent purchase. I was completly satisfied with the ease in using your site and hope to return again soon. Peter - Australind, WA

 

April 4, 2012. Hi There, Just wanted to say a big thank you for your excellent customer service and communication, I am so pleased with the purchase of the sleeping bags and the super fast delivery, will certainly shop with you again and recommend you. Well done guys. Jenny - St Agnes, SA

 

April 4, 2012. Just like to say thank you on receiving the Oz Tent RV5. It only took 1 week from Adelaide to Mt Isa Qld and once we recieved it we put it up and am very impressed with the product. Once again thanks. James - Mt Isa, QLD

 

April 2, 2012. Recieved goods promptly thankyou good service. Rob - Port Lincoln, SA

 

March 29, 2012. Arrived this morning! (2 days) Why would I bother driving 1/2 an hour to a camping store that may or may not have what I want. Gary - Upper Ferntree Gully, VIC

 

March 28, 2012. Just a quick note to let you know I received my order today and a big thank you for your great service and telephone advice regarding my item availability. Ian - Eaton, WA

 

March 23, 2012. ...your service was very professional, I was very impressed. Particularly with your response to online orders. You acknowledged my order but also informed me of all I wanted to hear about. I liked the fact I would be emailed when my order had been filled. Why? I ordered Oztrail products online throught another group and I had to chase them from the beginning. Mark,(orders) and your staff member at the front of the store were very friendly and helpful, it  was a very pleasant experience. Again it was so nice to have the online experience I did with your store. Barb - Beaumont, SA

 

March 19, 2012. We placed our order Thursday night. The goods arrived here (on the dark side of the moon),Tuesday morning. An excellent product received in excellent condition. We are extremely happy with your service and pricing. We will be return customers. Bob - Toora, VIC

 

March 12, 2012. Thanks, Team, for a very rapid response to my order. Paid for on Friday and received on the next working day, this morning (Tuesday). I call that excellent service.  Chris - Sheidow Park SA

 

March 8, 2012. ...just a quick note to thank you for the smooth transaction. I look forward to dealing with you again soon. Peter - Adelaide, SA

 

March 6, 2012. Letting you know my Black Wolf 40L backpack arrived today and it meets all my researched expectations. The purchasing process has been efficient and friendly and I will recommend Snowys to friends & family. Mervyn - Lemon Tree Passage, NSW

 

March 4, 2012. Hi Snowys Team, I just wanted to say thst we were very happy with your friendly and very efficient service! We bought 2 Exped megamats. They arrived to us (in Melbourne) very quickly and were exactly as described. We have found the mats to be of excellent quality and very comfortable -great for comfortable camping and also for guests at home. Thankyou! Emma - PascoeVale South, VIC

 

February 29, 2012. Thankyou for your excellent service. The chair arrived yesterday and is what I wanted. Bob - Morphett Vale, SA

 

February 29, 2012. Thanks for the prompt dispatch of my recent online purchase. All was as per description and arrived in good order. A great way to shop. Thanks again. Adrian - Naracoorte, SA

 

February 27, 2012. thanks for this.......... and we really need to say how refreshing it was to use your Website.........none of this annoying "be a members stuff" and easy common sense (which is rare these days) efficient to order. Neena - Federal, NSW

 

February 21, 2012. Just wanted to thank you for my recent purchase from Snowys. I ordered the Black Wolf Sierra 65L on a late Friday afternoon. Not only was it dispatched the same day, but also arrived at 7.30am on Monday morning. Great and prompt service. As for the bag, its perfect. The quality is excellent as are all the features. I can't wait to put it to good use. I will definitely be purchasing from Snowys again. Thanks again. Haylie - Anna Bay, NSW

 

February 19, 2012. I wish to commend you on an easy online store which is very easy to order from and to my surprise I had received the goods within the week. thanks very much. Kay - Morwell, VIC

 

February 14, 2012. I would just like to thank you for the continuing contact regarding my purchase. I have just received it. Many thank I will shop with you again and suggest you to my fellow fiends. Debbie - South Perth, WA

 

January 31, 2012. thank you for your excllent service your package arrived as you told me and i am very impressed with your service. Dave - Harrington, NSW

 

January 11, 2012. I have been meaning to email for quite a while to let you know about the absolutely outstanding service I received at your store in November 2011. After being to 3 other stores to find a travel backpack and getting no help whatsoever I was astounded at how friendly and helpful this particular staff member was. She identified herself as the owners daughter and went out of her way to fit me for and show me everything I needed to know about my new blackwolf backpack, explained the warranties and how to work all the different straps, as well as putting a 'weight' in it and letting me walk around the store to think about my purchase. She then signed me up for your loyalty club so that I was able to make a saving on said purchase. You have gained a customer for life! Jess

 

January 10, 2012. Thank you for such wonderful customer service.It is great to see a company that is receptive, efficient and so pleasant to deal with.I look forward to purchasing more products in the future from Snowy’s and will recommend you to anyone I know that is in the market for products that you sell. Kind Regards and once again Thank you. Glen - Canberra, ACT

 

January 5, 2012. Job well done, very happy with the service and product. Peter

 

December 22, 2011. Just to let you know that my order ... arrived in good nick today. We really appreciate such service after the hassles we some times get re deliveries. To have ordered this so late on the 21st and to get it on the 23rd is fantastic service So well done to all. You will be getting more of our business. John

 

December 21, 2011. Hi, Just wanted to let you know that i am loving the products i have bought so far from your online shop; they have all been great quality and the free postage is awesome, and arives so quickly! Thanks. Jane

 

December 18, 2011.I just want to say a big thank you for chasing this up for us, I appreciate we are not located in the most ideal part of the country hence the minor problems with delivery but throughout you have assisted and kept us updated which we really appreciate. Geoff

 

December 16, 2011. Thank you Mark - you are a legend!I want to say a huge thank you to you for replacing the blue mug for me.  As you know one of the set (4) I ordered through Snowy's arrived via post broken.  You immediately responded to my email - which never happens these days - you have followed through and I just simply want to say thank you - very much appreciated all the effort you have exerted over one blue mug.  I wish you and Snowy's a wonderful Christmas and will be not only shopping with Snowy's again but also recommending Snowy's to all fellow campers that we meet at camp sites around North Queensland.  Anyway all the best and thank you once again. Trudy

 

December 13, 2011. Thank you so much for your very prompt and courteous service...I will certainly recommend 'Snowy's'...Keep up the good customer service..it is so lacking these days with many companies ...so good to see you are up there with giving the best service. Velta

 

December 11, 2011. Just bought an item online from you.  Your website is so easy to navigate, and well explained.  Congratts.. Graham and Marilyn

 

December 6, 2011. Just saying thanks for your great service and very quick delivery. Danielle

 

December 4, 2011. I would just like to say thank you for suchj a great experience using your online store and also for your very competitive prices. Not only were the costs of the chairs we purchased much cheaper than anywhere else the added bonus of free postage made it much cheaper to shop online instead of in the shops. Thanks very much. Leanne

 

December 1, 2011. I thank you for your excellent service in delivering my recent purchase quickly. Maurice

 

November 30, 2011. Hi Mark. Just wanted to say thanks so much for the excellent communication during this process. Your customer service is the best I have ever received ordering online (and I do a lot of it)! Paul

 

November 22, 2011. Thank you for prompt delivery of my Nalgene Travel Kit (Item 20683). Great product - I found it on a U.S. website that didn't ship to Australia. Then found it on a few Australian websites but yours was the only one that had free shipping. Great service Snowys. Ursula

 

November 17, 2011. Thanks for your prompt delivery of my order,the clothes line is exactly what I wanted. Heather

 

November 16, 2011. Great. Thank you.  I really appreciate this.  I'll be sure to let the entire population of Umuwa know, about 40 people. Rachel - Umuwa, NT.

 

November 11, 2011. Thank you for keeping me up to date with my orders. They were received a few days after dispatch. The electric loo and the pop-up tent work fabulously. Thanks again. Next time I need camping gear, I will be contacting you. John

 

November 8, 2011. I got them today when I got home from work. Thanks, they're perfect!!! Thank you for your outstanding customer service. Jess

 

November 4, 2011. Hi Mark I have received my order , great service , see you for more gear in the future. Kevin

 

October 31, 2011. Thank you so much, I received my order today. Very good customer service. So quick and very nice to have people that care enough to make sure all is okay with the order. Julie

 

October 27, 2011. Thank you. I have really appreciated your professional, friendly and helpful approach to this. I will definately be recommending you to my friends! Kate

 

October 26, 2011. Cheers for the tent, it arrived quicker than I expected =) and customer service over the phone was great. Ben

 

October 24, 2011. No worries; thanks for the phone call re new delivery arrangements- very curtious and professional. Christine

 

October 23, 2011. Congratulations on your new website. Great to use, easy to find products. Thanks, this is what you have been needing for a while. Mary

 

October 23, 2011. That was quick it arrived this morning very impressed with your service Thank you. Claire

 

October 18, 2011. The parcel arrived yesterday via Australia Post, Monday, in good order, very well packed !Thank you for such an efficient service, both on the telephone and via your web ordering facility. Your telephone service person was well informed and quickly checked that the desired goods were in stock.Already I have recommended your web site  to to a number of camping friends. Brett

 

October 12, 2011. Mark was the person who handled my order and I am vary happy with the service received and the quality of the goods. Free delivery topped every thing off perfectly and I would recommend buying from SNOWYS to anyone looking for camping and outdoors gear. Allan

 

October 10, 2011. Received my order today. Exactly as described and only a week to WA. Would definitely recommend. Gary

 

October 7, 2011. Just wanted to say how excellent your service has been to me the three times I've bought stuff from you recently. The latest order arrived today. Ray

 

October 6, 2011. Hello mark, I just want to thank you so much for your quick response to my urgency for the mantles. They arrived today 6th oct in the mail. I know that in future if I need any more camping gear I will be contacting you. Once again thank you for you help. Bev - Perth, W.A.

 

September 21, 2011. Just a note to thank you for the excellent service, my stove arrived today with toll/ipec. Very happy and will be a returning customer. Rob

 

September 21, 2011. I would just like to thank Snowy's for great service, online order Saturday, delivered Monday, brilliant. Philip

 

September 20, 2011. Hey guys,Just wanted to say thanks for the prompt service and delivery. I’ve already recommended you guys to all my camping mates. Michael

 

September 20, 2011. Thanks for the quick delivery of my two beach/concert chairs - I got up at 5.30am and they had already been delivered that morning or overnight. And I'm impressed with the free postage. Thanks again. Ishbel

September 1, 2011. You asked for feedback, and so wanted to say it was great. Quick, efficient, next day delivery, all I could have hoped for. Thanks. Kim - Magill, SA

 

August 31, 2011. Just received my order today and was very happy with my experience with your company. Delivery is very quick and the response to my order was even quicker, so thank you to everyone involved with my order. Would highly recommend you everyone, so once again thanks for a easy transaction. Sheryl - Korumburra, VIC

 

August 28, 2011. Thankyou everyone, my order arrived safely - it was well packed - and the items were exactly as I expected.Good service, fast delivery (we get mail twice a week). Sabrina - Yuendumu, NT

 

August 28, 2011. We have received our order and thank you for your prompt delivery. We will certainly be using your online store again and next time we are in Adelaide will enjoy coming to see your shop. Thank you again. Liz and Michael - Port Lincoln, SA

 

August 26, 2011. I just wanted to thank you for the great service and efficiency I have had from your company with the two orders I have placed. I would highly recommend you to anyone. Cheers! Paula - Lisarow, NSW

August 19, 2011. Great price and free postage - wow and speedy delivery. What more would you want? Will recommend you and will no doubt shop again. Bruce - Boronia, VIC

 

August 2, 2011. Hi, just to let you know the item arrived safely today. Thanks for the prompt service and I'll be in touch if I need anything more for our new camper trailer. Colin - Narara, NSW

 

July 29, 2011. Well done guys. I have just discovered your new online store. The website looks great and is easy to use. I have bought a lot of stuff from you over the years and now it will be even better having the choice to come in or purchase online. The free delivery is a real bonus. Thanks. Ian - Glenalta, SA

 

July 24, 2011. Just a quick note to let you know that I think your new website is fantastic.Guy - Pyrmont, NSW

 

July 24, 2011. Hi Guys, I placed an order for a B-lite backpack on Wednesday. I then rang your store to find out how long postage would be as I was going camping and needed the pack Friday. The staff member I spoke to was fantastic and said he would see what he could do. The pack arrived friday lunch time. Well done guys and thanks. Mark - Boronia, VIC

 

July 21, 2011. Thank you for the quick & efficient service not to mention good prices. Would certainly purchase online again from you. Peter - Gladesville, NSW