Hi Snowys, I just wanted to say thank you. I've never used your site before, but you had
Thanks for doing such a great job. Regards
Hi Snowy team! I just wanted to drop an email to say Thank you!! I ordered a road chef oven on Tuesday, I rang to check that they were in stock and what my chances would be to receive the item by the 30th July as it’s for my partners bday gift. I spoke to 2 different staff members (over 2 calls) who were both lovely and helpful and assured me they would get the order in the hands of the dispatch team, and I’m excited to say that my oven has just arrived 2 days after ordering!! Amazing service thank you and I’m sure my 4WD, camping loving guy is going to love this! Kind Regards
Hi Caroline, Thank you so much for this incredible after sale service. Very much appreciated. Best regards
Hi Snowys! Thanks for your email – We’re really pleased with the headlamp but also wanted to let you know we were really impressed with the speed and efficiency at which the order was processed and received. Thanks so much! Cheers
Hi, I wish to thank one of your team Maddy for helping me with a missing order I had. The courier delivered my Zoleo GPS communicator to the wrong address (ironic). I was getting no help from the courier company (via messaging or email) and Maddy went above and beyond in my book to help. With follow up phone calls and checking on the Zoleo's we finally had it delivered today I cannot thank Maddy enough for her help and support. It's great to find people in a business and also a business that care about customer service and satisfaction. Having worked in the same industry as a manager of 2 stores you guys shine brightly and we need more Maddy's. Cheers
Just wanted to say that I had to post on fb my thanks for rapid service. Ordered my new Merrill’s late yesterday morning and they arrived half an hour after midday today. Well done and thank you. My third pair of Merrells and I don’t think I want to wear anything else. Cheers
Hi Snowys Team! I just wanted to send you a huge thank you for all you do. We were recently told to check you out because you've got the best prices on camping gear in Australia, which is definitely true! However, I've been more impressed by the fact that you've got the most detailed item descriptions online (with really clearly set out display formats), the best photos, and video reviews of many products. The Q&A feature is also great - lots of other people have asked questions I wouldn't have thought to ask but I got useful information from the answers, and the couple of times I've submitted a question I've received a prompt, helpful answer. In Q&A feedback and videos, I've found your guidance to be detailed and informative without feeling condescending or being full of jargon, which is perfect for our mixed experience family (I'm a lifelong camper, my husband is a novice). Keep up the great work, our family are big fans! All the best
Hi Snowy's, Just wanted to congratulate you on a very professional service in all aspects. I only ordered my shoes on Friday and they were delivered today - how good is that? Please keep up the great web service & extremely competitive prices. Your store is in my favourites. Thanks again
Hi there, I just wanted to say thank you so much to your team for helping me with my order. There was an out-of-stock for one of my items that was going to delay the shipping till after the date I needed the gear for. So, I called one of your helpful team members (sorry I don't remember her name but she was incredible) and explained the situation to her, in which she actioned half my order to be sent and it arrived with 1-2 days of this phone call. The out-of-stock item also then arrived a few days later. All well in time for when I needed and well within the 2-week shipping time. I was absolutely overwhelmed with how quickly this was actioned. Your team is amazing and I'll make sure I spread the word. Thank you for going above and beyond for me. Kindest Regards
Thank you for the best online shopping experience we have had in a long time. The boots are perfect, my husband loves them. They arrived today, we were blown away. Great boots, great customer service, easy transaction. Thank you so much!
Hi Guys Just a shout out to you for your brilliant service Ordered 10” spun steel camp oven and bag on Thursday Wow delivered on Saturday morning to Melton west Victoria Thanks
Thanks Snowys, I’m always incredibly impressed by your service but this absolutely tops any customer service experience. I will continue to share my experience, recommend you to others and keep purchasing myself. Regards
I just wanted to let you know that my replacement head torch arrived the other day and to also thank Snowy's for being so awesome in sorting out the warranty. It is much appreciated! You guys are the best. Cheers
You guys are still the best customer service operation in Australia, if not the world.
Hi Guys, Thank you for the updates on delayed stock. I was waiting for hardkorr crocskin 200w solar panels and I was advised of the delay and kept up to date on delivery. Today I received a text, drovein and picked it up no issues. Thank you again for your service I appreciate your efforts during this time of uncertainty on delivery times and out of stock issues. Regards
Thanks Snowys staff for your excellent ordering process. Ordered last week and here today – great service and easy to use online website. My customers will be very happy to know I stock stuff to help them camping and to continue to enjoy their time in the Flinders. (though I don’t think they really need to be worried about getting wet – into 6yrs of a drought)Ive always been a very happy personal customer and now a happy business customer. Kind regards,Julia
I just keep getting blown away at the speed. Ordered late Saturday night in Melbourne. Arrived early morning Tuesday. Why bother leaving the house to visit BCF or Annaconda local to me. You guys rock... See you on the next 1.
Hi, Just a quick note to thank you and your staff for the great service and quick delivery we have received from our recent purchases, everything has arrived quickly, and in perfect condition. We only have BCF and Annaconda close by, and whilst they have some items, their choice is very limited, mainly to in house products. That is why we appreciate the service and selection of your online store. Thanks Again Regards
To who does the mail orders, Thank you for for some off the quickest mail service ever. All my orders have being fast and exactly what I ordered. Keep up the good work. Thanks again.
Thank you that is amazing. You have got a very happy customer Who will buy from you again thanks for your time and understanding
Hi Yes, received it. Thanks to all of you at Snowys and claims for a great replacement service. Not having to return the old canvas is a huge help. I wish all other retailers return policies were like yours! Thanks again, and I look forward to referring all my friends to Snowys and doing more business with you myself soon. : )
Snowy’s, Love the new sleeping bag, kept me warm all last week in the snowy mountains. I’ve found the canvas outer lining way better as well because it doesn’t move around inside my swag. The overnight delivery was a bonus too.
That was just utterly ridiculous. You’re in Adelaide, I’m in Melbourne, and somehow my new sleeping bag arrived on my doorstep less than 24 hours after ordering it. Half the retailers I order from can’t even dispatch my order inside 24 hours... let alone deliver it to another state in much less than a week. I wasn’t even sure it would make it in time for my Easter hike - turns out I didn’t need to worry! You guys are setting a new standard. Very very well done! I’ll certainly be ordering from Snowys again!
Good morning Mark, Many thanks for the quick response to my claim. Great to know that the pole popping out is a design feature and not a fault, it makes total sense when you think about it. Your offer a replacement centre hub and eliptics is very much appreciated and totally acceptable as a resolution to the issue. I did view the video last night on how to carry out the replacement and it does appear very straight forward. My concern when attempting it the first time was which way do the eliptics sit in the hub prior to screwing down the cover plate as I didn't want to break anything. Again, thank you for the quick response and great service. I will be sure to post a positive review on your website. Regards
Hi Ralph, Thanks for coming back to me so quickly and appreciate the two options below. I'm happy to take the $100 refund and will fix the crack as you have suggested. I'd also like to provide some feedback on my service experience with Snowys as a first time customer. Clearly receiving a damaged item is great, but the service I have received from Snowys following this has been excellent. Both the woman I first spoke with on the phone and your response beklow has shown the importance that Snowyd places on customer srrvice. Something as simple as you both starting with "I'm sorry to hear that" makes a bigger difference than I think many realise. Your customer service will mean I make you my first stop for all camping gear in the future. I will also recommend you to my friends who are taking up camping with their young families. Buying gear online with the confidence that you will recieve good customer service in the case that something does go wrong provides a lot of confidence. Please pass this feedback on to management, I hope it gets you and the woman I spoke wiyh some recognition. Regards
Thanks for the great service and advise. Very impressed with your staff for their help and knowledge of your products
Not into Surveys , but liked the service I got, and like the product – so thank you. Regards
Hello To You All, Even Better News!! The carton arrived safe & sound, in Excellent Order, yesterday afternoon!! Many Sincere Thanks & Kind Regards, Until Next Time, Take Care
Hi team Just wanted to pass on some feedback as this was a super smooth, fast and easy transaction. I ordered this on Saturday, had a confirmation that it had been packed by Saturday afternoon and my package arrived Wednesday morning (Tuesday was the public holiday). Good communication and updates along the way. Love your brand voice too! Good work, will be telling my friends about you. Cheers
EXCEPTIONAL! That is the one word that comes to mind when describing your excellent customer service. A close friend and I both ordered our Aquacube portable hot water service and shower stand from you yesterday morning. We both live in the regional Northern Rivers area of NSW. AMAZINGLY we both received our orders this morning, only 24 hours after placing them. I would have to say that your customer service is unprecedented and we both could not be more impressed! So thank you Snowy's. You are now our "go to" store for all of our caravan camping needs. And we look forward to not only using our new shower systems on our upcoming caravan trip but to also recommending your excellent company to all whom we meet on our travels. Thanks once again Snowy's. Best regards
Better than that – It’s arrived!!!!! You guys rock, I only placed the order at 2.30 yesterday afternoon and I just received it 600kms away at midday the next day!!! Thanks for the great service. Cheers
Thank you very much for your reply, I managed to buy one at the 4x4 show in October, I’m glad I did now as the show price was $799 for the new model. I have been a regular buyer from your store, my first purchase was back 20 years ago. Now my children and grandchildren purchase their camping needs from you. We have all found your after sale service is second to none and your price’s are more than comparable. One of my pet hates is when people tell me that other stores will match your price, I come right back at them with, look after the person that have the lower prices every day, if you don’t they will not be around and where do you think the prices will go then. Keep up the great work you are doing and I hope this will be a better year than the last one for you and your staff.
I don't normally do reviews but had to with my latest order. I placed an order with Snowys on the Sunday before Christmas expecting the delivery after the New Year. The order was received two days later & we were delighted with the service & products. Once again Snowys have been outstanding, thank you.
Dear Snowy’s team, one and all I would just like to thank you for everything you have done for me this year. I have been absolutely delighted with the incredible service received. You have a wonderful range of products at great prices. I place an order and it is delivered in no time at all, mostly a couple of days later. Last week I ordered a Darche bbq fire pit as a present for my husband at Christmas. You notified me to say that they were out of stock and would be available at the end of the month, I completely understood. However, a couple of days later you notified me to say it was on its way! It arrived yesterday 😊. Again, thanks so much for the great service you provide. Oh, I almost forgot to mention the helpful videos 😉 Merry Christmas and Happy New Year everyone 🎄🥂
Dear Snowy’s Very remiss of me not to THANK YOU straight away for organising to send me a replacement for the Victorinox that went astray prior to this replacement being sent . Collection was ‘a breeze.’ Once agin, many thanks for sending a replacement knife - it’s very much appreciated. To your wonderful staff that guided me through this process ` and all Snowy’s staff……… Wishing you a "Merry Christmas and a Happy New Year!” Best wishes
Holly crap. My new goal zero solar charger turned up today. That was bloody great service guys ordered monday arvo. Delivered wednesssay morning. Its all ready charged up my goal zero flicker 36. Great product guys. Thankyou
Hi Fran I am so impressed! Ordered on Sunday afternoon and the sandals arrived Tuesday morning in Sydney AND they are the right size and colour. Well done. Excellent service and courier. I shall pass on your details to my friends. Cheers
Simply brilliant. Ordered Tuesday 8pm, arrived Sydney northern beaches Thursday morning!!
Awesome love it and also appreciate your quick delivery and cheap price will be dealing with you again
G’day Snowys legends, Just wanted to drop a quick line to say how much I appreciate your service. Living regionally provides some difficulties in obtaining goods and even prior to that checking them out to make sure they are a fit to what we need. Your product videos are just sensational. It absolutely helps in making decisions on what products to get when it takes about 3 hours to get to a Snowys store! Not to mention that but your delivery times are second to none. I just put an order in Saturday and already had the products rock up on my door Tuesday. Just awesome. Last but certainly not least is your customer service. How businesses don’t understand how important customer service is to everything is beyond me. Every interaction with different staff members has been nothing short of fantastic. Well done legends. And thank you. Regards
Honestly, I should be posting this on Twitter or Facebook. But I just wanted to say how incredibly impressed I am with your service and your quality product reviews. You are trustworthy and reliable. I would buy anything from you confident that it would live up to the durability and quality estimates you provide in your product reviews. And if you duck up, you wear it and accept returns without quibble. And that’s where the real trust comes from. You deserve to be a global super brand, and if you keep going as you have started, I think you’ll get there. I’m a massively satisfied customer. Just one tip; don’t change. I love you guys
Hi, Just wanted to let you know that I am delighted with the product and especially, your excellent service. Even in these COVID times, delivery was prompt, much appreciated as the Petzl is a Christmas present for my son (though I would dearly like to keep it for myself!) Best wishes to all at Snowys. Kind regards,
Hi, just a huge thank you for your brilliant service. Ordered Monday, at my front door Thursday. Excellent! Kindest regards
To whom, Just a quick thank you for these items. They arrived the other day and we have left them boxed until christmas as they are a gift to one another. Thank you for keeping us in the loop with the delay. It is gratifying the service you have provided. Stay safe to all your staff and have a safe and merry christmas. Regards
Hi Snowy's, Just a quick note to thank you very much for getting my daughter's birthday present (Evo TS Tent) to us in Melbourne so quickly. Ordered Thursday, picked up at Tullamarine depot Friday. You got us out of a bind and our daughter loves the tent. Both Lauren, who took the order and Jen, who followed up on Friday were a great example of what all businesses should aspire to with their customer service. Well done. Kind Regards
It’s fantastic!!! Would like to say that your customer service and delivery was second to none. We had just returned home from our break. A day later there it was. Amazing!! Will certainly shop with you guys again.
Gidday Snowy,Congratulations on your prompt delivery! We just received our new 450 tent.It was only ordered on Wednesday.Thank You.
Hello Snowys,I ordered a Caribee beach shade on Monday evening, not long before 10pm and am completely amazed that it has arrived already (Adelaide to Traralgon). You could blow me over with a feather. I will definitely be choosing to shop with Snowys again.Great service and great product. Exceeded all my expectations on both counts.Thank you
Hi Snowys team I wanted to provide you with some feedback on my two recent experiences with your online shopping tool/website.In both instances, the ordering process was incredibly easy, and both items that I ordered in the afternoon arrived the following morning. This is the best shopping experience I’ve had, and I do a lot of online shopping… 😊. Kudos and thanks to all of you for such a wonderful customer service experience.I have left a positive review on Google also, it is well deserved.Have a lovely week.
We would just like to thank you so much,for what you have done for us.Our tent arrived today ! We appreciate all that you have done.This is only our second order with you,but extremly happy and will be back!Thank you
Hi Snowys I’ve tried to find where to do the review on Google and can’t find where to do it hence the email.Thanks so much for the excellent service we ordered walking boots on Sunday around midday and they were delivered today Tuesday.Unbelievably quick service even during Covid.Thanks so much Regards
Excellent snappy service. I have the boots on right now and they are almost as comfy as the last pair. Time to go for a test walk off road. I'm sure they will soon be my new favourites.Thanks Snowys.
Hi thereI ordered a Nebo torch from you at 10.44 am yesterday (29 October) here in Hobart Tas and received it at my door at about 11 am today (30 October).Thanks for the brilliant service..I still can’t quite believe it was so fast.Cheers
Hi,Just wanted to let you know I,m amazed how quick my order arrived . Ordered Tuesday, sent Wednesday and arrived Friday lunchtime. Thank you
Hi Snowys :)The hiking poles I ordered yesterday are here! OMG in this day and age, there still exists a company who actually does what they promise :) I wanted you to know that I am 100% satisfied with the service AND the product. So this will not be my only order, I am sure. I am ancient, and new at this gallivanting around hills etc (my friend and I are both a couple years short of 70, and coming to grips with those hills in Cobbler Creek Park.) Well when I was 25 I could have danced up them, now I'm 68 and I need poles LOL. But we're getting fitter every week and thats awesome.Anyway, just wanted to express my extreme satisfaction, and I bet my friend will get a pair also :)Cheers and thanks again
I would like to Thankyou for you service it was wonderful and Toll guy who delivered my
Parcel was friendly.I ordered my rechargeable 12vol Fan on Monday morning and received It Tuesday afternoon about 330 what great service from your company and I would order again Thought you company Thankyou again
Dear SnowysI received my Trekking Poles next business day and they are ideal.The short video on your web site was helpful in choosing the the right poles for me.The woman that I called at Snowy’s was also very helpful in choosing poles and the correct size. I don’t recall her name but thanks.Pleasure doing business with you again and happy to recommend you for service, range & price.Cheers
Hi Just a note to let you know how impressed I am with your service.
Ordered some privacy screens for the van awning.Wasn't expecting them to turn up for this trip but in 2 days they were
here and put to good use.And this seems to be the norm with your team.Great service - a happy customer !Cheers
Hey guys,Thanks so much for my order very very fast delivery not even 24 hours later and i had it.Excellent service and communication. 10 out of 10 😃😃Regards
Order placed 19/10 - arrived 10am 20/10 in Hervey Bay Qld Top Shelf Service Thanks
Hi Guys and Gals at Snowy’sIam impressed, I always try to buy local (Aus) but this is impressive.I ordered on Saturday 17th, delivery is today, Tuesday 20th.3 days. WOW that’s impressive. The mail doesn’t come that quick in WA normally.Great work, will recommend you every day.Cheers
To whom it may concern,
Hi,This is a quick e-Mail to say how impressed I was with me recent purchase from SNOWYS!The Item I was looking for, albeit small, was nowhere readily available other than at SNOWYS!!!I placed my ONLINE Order with extreme ease, from NSW, and within Days, the Package was delivered perfectly intact and exactly the Item that I had requested/purchased.Not only was my Purchase included but a lovely ‘Thank You’ Note from Rhi, who packed my Order as well as a useful ‘Camping & Hiking Checklist’ was enclosed. This was an extremely lovely gesture.I highly recommend SNOWYS and I highly commend Rhi on a well packed Order/Package.Well Done SNOWYS!VERY WELL DONE RHI!!!
Hi Snowys,Just sending this mail to say thanks heaps for your products and your delivery service , my wife and I think your online store is second to none , we love the way that you have videos on your products and the free freight is awesome , we,ll be buying from you guys for years to come thanks Snowys regards
I received my new Thetford 365 porta potti yesterday (Tues 6 Oct). It has always been a preference of mine to purchase locally here in Cairns QLD but no one could supply what l wanted. Not only did you deliver what l wanted in great time, it was at by far the best price. Also very happy with your courier service Toll, tracking was accurate and delivered to the exact location requested. Well done all round, l will be recommending your business to others and won't hesitate to purchase from you in the future. Thanks again Snowys.
Hi Oliver & the phone customer service team. Great service. great price and fast free delivery on my Dometic 42lt Icebox purchase. Arrived in time for our camping trip and worked a treat in keeping ice for the 3 day trip, still has ice a day later at home sitting in the garage. Thanks again Oliver from the wrap & pack team and the phone customer service lady who went over and above. You guys at Snowys deserve a big thumbs up. Loved the free delivery by courier to NSW.
Thank you Eve for your prompt service, excellent!
Thanks for the prompt service. I received my item today and found the whole experience easy. I had looked for the beacon in stores around me and couldn't get the one I wanted locally as there was no stock. So was happy to get in the post swiftly and at a good price.
Dear Snowys, Thank you for our online order!I purchased on Thursday morning from Sydney and it arrived yesterday (Friday) afternoon!It was well packaged and exactly what I wanted. Much appreciated!
I just wanted to reach out about my recent purchase l was very happy with the quality of the pitcher and how it was packed and how quickly I received it so Thankyou very much and I’ll definitely be ordering from your company again .
Hi I Just had to email you guys as I received my Thetford toilet this AM.Absolutely amazing 5 star service during these times of covid etc.Will definitely recommend to all my friends.Keep up the good work.You guys are the best on price and quick delivery.
Hi Mick , Thank you so much the camp oven is wonderful, can’t believe it got here so quickly 👏👏👏will be recommending you to all my camping 🏕 friends .
Hello,I just received a recent order and saw a little note within the package asking for feedback on my experience shopping with Snowys.It was easy to shop online, great website, product was supported well with images, info and a video with tips. Product was well priced - the cheapest I could find! Delivery was great, it came really soon.This is my second purchase from Snowys (first was a 10 person tent, and this purchase was self inflatable mattresses) and the experience has been consistently awesome.I love the personal note in the package - the fact you hand wrote my name and yours (Brad) is a really nice touch and probably the only reason I am taking the time to write this email!Cheers!A Very Happy Customer
I received my Humangear Go Bites Duo very quickly once I placed my order..I can say Snowys is a reliable website to shop from..Thanks
Hi Kaylea my wife and I are pleased with the prompt delivery of our camping pantry.Very happy with the service will highly recommend to family & friends.Regards
Thanks SnowysVery happy with product and speedy deliveryThanks also to Kaylea in Packing,Perfectly wrapped
Dear Snowys Customer Support Team,Thank you for the prompt delivery of the item I ordered. This order arrived exactly 4 days after I ordered it. This is the fastest delivery I have received in the last 6 months. I will find the Cobb liners very useful.
Hi Lisa.Thanks for the Thank You card. Very happy with the service I received atSnowys from the time of order to delivery.Must say my Darche fire-pit did take a while to arrive but we are experiencing trying times at present so very understandable.We will be traveling Australia (Fingers crossed) in 2022 with ourcaravan so will keep a keen eye out for some more items I am in the market for prior to departure from Snowys.Again thanks heaps for the great service from you all.
Hi there at Snowys, I have had several orders filled by you over the past few weeks, and I take this opportunity to thank you for your service.It has been a real pleasure to deal with you, and each order has been supplied and delivered safely and promptly.I will have no hesitation to use your products when needed in the future, and to recommend you to my friends.
HelloI received my shoes today & they fit very well.I just wanted to say thanks to all the customer service people who replied to my inquiries (as they were a bit delayed.)It is such a rarity these days to have quality customer service so it must be called out when it occurs so Thanks!A Snowy’s customer for life
Hi Snowys,I would like to thank you for my order which I received this morning. I placed this order on Sunday afternoon and have received it in 2 days.....absolutely unbelievable service, and I didn't even pay for the freight!! I have lived in Alice Springs for 30 years and have never received any online purchase so quickly. My canvas furniture bags are perfect and are of exceptional quality too.Thank you
Dear All at Snowys,
G’day Snowys,Arrived all ready.That is Brilliant service.Not only are you cheaper than the manufacturer, you have free postage and super quick delivery.Definitely on my radar for any future requirementsThank you very much.
Hi Fran – thanks for everything sorting out my head torches that went to Falls Creek Victoria instead of Falls Creek NSW…good result and head torches all around…ta
Just wanted to say thank you – I am genuinely impressed by the speedy delivery of my order (606192) especially given these times. I will absolutely recommend you to people and use you in the future for camping gear.
Hi i received yesterday the item I ordered from you and very surprise because it was fast delivery. Thank you and hopefully for another transaction for future. Cheers guys! Love the product.
Mick Thank you - our order arrived today.Tried to find where to review on google but couldn’t find it so…. Here is my feedback!Website - easy to use, great selection and prices.Ordering - simple and swift !Love your 'online store’ - wish there was a store in NSW!Regards
All the gear I have purchased has been great.Order tracking and delivery also great.Will definitely visit your website first for future purchases.Regards
hello Emmet I would like to give positive feedback on my delivery which arrived today, a camp oven and toilet paper for caravanning.the prices were affordable and it is easy to navigate your website. delivery time was very acceptable in these uncertain times of COVID.I have another order on the way and used your company again because of the more-than competitive prices.I look forward to my next parcel.
Thank you for your brilliant online service. Ordered item on Thursday 6th and have received it at my door this morning. Definitely 5 Star Service.Thankyou
Thanks for sending the camp oven so quickly, and door to door, fantastic service. Can’t wait to use it!!
I just wanted to drop you a quick note to let you know of the excellent experience we had in your Brendale store.
We were looked after (mostly) by Mary, who was a delightful, helpful young lady for which nothing was too much trouble. What started out as a bit of a quick pop-in to pick up our order + buy a couple of extra bits, ended up being almost two hours of browsing, enquiring + helpfulness from your staff.
We recently visited Tentworld + the experience couldn’t have been more different!
Thank you Mary + the team for your attentiveness, patience + care today – we won’t buy our camping gear from anyone else but you!
Thank you team
I received my camp oven this morning and I am very happy with the service and the oven thank you.
Received my order very promptly all goods was as expected very pleased
Just because I don’t have time to review on Google, I thought it will be good to send you an email.
VERY HAPPY WESTERN AUSTRALIAN customer. Placed my order late Sunday night and received my parcel one week later with an email to tell me it has been dropped off and a green delivery card from Toll to tell me where they left my parcel for me. On my order it said “allow 2 weeks for delivery” was only one week. WELL DONE SNOWYS!!:)
It is the second time we ordered an item from your shop, it is really a pleasure to know there are still companies looking after their customers.
THANK YOU and WELL DONE TEAM – service was excellent.
Thanks for the enquiry about my purchase. The products worked well and performed as advertised.
I was particularly pleased with how fast you were able deliver them to me too.
Just a quick note about your service
I ordered yesterday about midday
And I have them on my feet already.
I buy a lot of stuff online but that’s unbelievable,fantastic
Keep up the great work
Would like to say Thank you for delivery our parcel so quickly (#594554). Arrived next day, which is unheard of as we live in a rural area. I would also like to compliment you on the website, specifically the order confirmation page. I do a lot of online shopping and always wonder, what next. You explained very clearly! I loved it.
Could you guys get any QUICKER?!!!amazing service again Thanks
Thank you very much for the prompt delivery of my order, I was amazed it came in two days! Great service, one happy customer. 😊
Thanks for such prompt service. The product was just what we wanted.
Tested my gear out in the South West of Western Australia the past weekend and it performed great. The ease and convenience of the OZ Tent and accessories were noticeable and we came through some really cold nights extremely well. I will definitely be adding to my OZ Tent gear. A big shout out to you Snowys for your great service. We received all our gear in less time than originally indicated.
Hello to all at Snowys.
Gee you guys are fast. We received our package today and in perfect order.
Hi Team Snowy’s……thanks for super fast delivery and awesome communication. Stoked with my Buff gear.
Def coming back to buy through Snowy’s !!
Have a Great Weekend !
I just wanted to thank the Snowy’s team for their great service in getting our order (Dometic Esky) here in such quick time as we are going away next week
We have placed several orders with Snowy’s and will always chose them over other companies for the prompt, reliable service and great phone support.
Well done and thanks so much as we really appreciate it
Thanks for your excellent service,
Hi Snowys crew all the gear is great your servicean delivery is excellent a bloody good mob to dael with
Hi guys and girls
I recently placed an order with you and had it delivered a lot quicker than I thought it would get to me.
So thank you very much for the great service, I’ll be shopping with you again soon.
The MSR 50th anniversary bottle and Coleman tub was received very quick! Shout out for the very fast delivery and thank you for the handwritten letter fron Ben! More power to the business. Very happy customer here.
I’m not sure if feedback is something you’re necessarily keen on checking up on, but I just really wanted to let someone know how stoked I was with my first Snowys experience yesterday. I headed over to the Brendale store which was absolutely booming with customers, but your team member Mary was really quick and eager to check if I needed a hand. I didn’t know anything about the products I was looking for, but Mary made sure she answered all my questions as well as she could, and asked another team member for advice when she wasn’t quite sure. She was an absolute weapon and definitely deserves some sort of gold star for her customer service skills.
Anyway, just wanted to let you know how happy I was leaving the store, and wanted to recognise her qualities.
I cannot believe that this has arrived already. I am gobsmacked.
Was worried about getting it too late!!!! Now I am ahead of schedule.
Thank you so very much.
Thank you so much for your help with my recent order, it was a great experience all round from the very reasonable prices on your excellent easy-to-use website through to your acknowledgement of the order, status updates and fast well packed delivery J
It was only a small one this time, I’m hoping to make some larger orders with you as things pick up – very much looking forward to shopping with you again.
Take care of yourselves meanwhile and see you next time J
Best regards and thanks again
Thank you so much for such wonderful service!! I ordered a pair of hiking boots and they arrived the next day :)) was so excited to receive them and they fit perfectly - thank you!
I have just today received my sleeping mat, which arrived in record time, considering I ordered it yesterday.
In amongst the package was a note from Brad saying thanks and asking for feedback. Here’s the feedback.
Over time I have made a few online purchases from Snowys and what strikes me is the quality of service. It’s simply brilliant. The web site is easy to navigate even for an old dog like me, and no sooner is something ordered than an email hits my screen to confirm the purchase and this is soon followed by another email advising the item is on the way and I get a tracking number.
The other thing I like about Snowys is the use of Aussie language, and no American crap. I phoned the other day and the line was busy and the voice message said “We’re flat out at the moment”. I like that!! The website is the same and even a camping checklist I got with my latest purchase says “Don’t forget the Dunny Paper”.
Keep up the excellent service and keep up the Aussie lingo.
See ya round like a rissole,
Hi Snowys, loving my new gear. It’s all the little things that make a difference when camping. As usual great service, products as described, inexpensive and speedy delivery. Thanks and will be in touch when we need some more gear. 😄
Just a quick note to say thank you on the great and prompt service on my order for the Kovea Observer Lantern.
Super impressed at the speed of ‘postage’ and handling. Keep it up .
So happy to support Aussie based family company out there doing a great service and support.
I will give you a shout out on my Instagram @hunting_arete
I went to a local camp shop to buy a camping Oven, carry bag and a couple of extra bits and pieces. I was absolutely appalled at the service I got, so walked out and advised I would take my Business elsewhere.
My Wife sent me some details about Snowy’s and said your prices look good.
Unable to escape from work I decided to do the ordering On Line. The entire process was made so easy, as your website and information provided was perfect. Prices were amazing and to be honest the best prices I could find from any camping store. The items turned up within 2 days which was also fantastic. They way in which they were packed on arrival showed you cared for the items before they got to me. I am absolutely stoked with the simple service and way in which my items turned up. Little apprehensive about buying without seeing or feeling the items as I am a little fussy. What turned up was nothing but quality product. Down to the Thankyou card left in there by Emmet. Very Professional.
I am absolutely stoked with my purchase and have nothing but praise for Snowy’s.
Well done and I will be back for sure!!!
Thank you for a job well done, the team were extremely helpful.
The delivery was very good, I could not believe my mat turned up at my door yesterday
Well done in these hard times,
Hello all at Snowys,
Thank you for my order, could not fault the service and attention from placing the order to delivery to my front door. I am very happy with my purchase and found the on line video on how to assemble a brilliant idea. Only had to watch once.
Thank you for a quick, easy and stress-free transaction. After 11 years of service, my old LED Lenser let go and I wouldn’t consider another brand to replace it.
The only issue I could highlight is that I never received the text message to let me know that my order was ready. Upon calling your 1300 number I was advised that it had been sent but there were some issues at the moment with your system which I definitely understand, happens to me frequently.
The store staff were all very friendly and I am very happy with my purchase.
Thank you for a great deal on an excellent product and great customer service.
Hey guys! Just got my order of Extreme Reactor bag liner...
Man you guys are fast on delivery !
I work in retail and know all the problems and excuses but you are top notch.
Thank you. I will buy more gear from you.
I’d like to say a quick thank you for such a quick turn around on the delivery of a new Nitecore unit today.
I am happy to report the online order process was very straight forward.
I don’t buy a lot of camping gear but now that I realise you are local, I’ll be sure to visit for any future needs.
Hi thank you the delivery was great we received it on Wednesday morning, great service, have a great day.
Gear looks great, thanks for your help. Will definitely need more stuff, so you will be my first port of call 😊
Thankyou thankyou for amazing delivery. We are so happy to recommend Snowys to our friends or to anyone.Such a wonderful business to deal with.
Hi, I would like to thankyou for the quick delivery of my order anti condensation blanket. Thanks
Hey Snowys team,
Hey Snowys Team!
Just wanted to write to you guys to let you know how much I appreciate your store.
I’ve ordered online about 3 or 4 times now. Every single time, the service was nothing short of fantastic. Little touches that you add, after checkout, reminding you to check your order and delivery details, give you the comfort knowing that if you did mess something up, someone will be willing and able to assist.
Once, I had to order a non-stock item for my gazebo. I could probably have ordered it through any Coleman stockist, but Snowys was my first choice, and you guys did not disappoint! I received my replacement part within a couple of weeks (as promised), it worked, and my gazebo is back in action without it even having been the slightest headache to get sorted.
As (relatively) new migrants to the country, we love the true-blue aussie lingo in the emails! Even general email correspondence starts with “G’day”, and it really adds that level of authenticity to your store knowing I’m dealing with people that know the country and the conditions that the gear will be used in.
I trust Snowys for all my online camping gear shopping, and I make sure to recommend you guys to all my friends.
Keep up the good work, and be assured that you’ve won yourself a customer for life!
I recently brought a Colman cooker and hot plate and a few straps I believe I ordered them late Thursday early Friday morning last week and they turned up from toll couriers service in regional Victoria today I am so happy how easy it was to order and love how the company uses youtube to demonstrate products and your prices are bloody good , I just wanted to say keep up the good work and services, and will definitely shop again with your website would of let a review but wasn’t sure were to leave it without being a product review , I’m sure your business will survive with a great website and online clips reminds me of appliances online site another easy site to order from once again thank you,
A quick note to say I received my parcel today, very happy with the set and look forward to using it next trip. Easy to order and combine the different items to suit what I needed. I will be buying from Snowys again.
To the Fabulous Team at Snowys.
I would just like to thank Kirsty and her team for helping me deal with Toll and their ‘Parcel Point’ issues.
I received both parcels today- and I am extremely happy to finish off my trail running emergency kit.
Thank you for all your help, and for keeping me safe of the trails.
I look forward to shopping with Snowys again. :)
I’m just writing to congratulate you on your fabulous quick service.
Everything arrived within a few days of purchase.
Quick, efficient, easy to use service.
Hi just received the rest of my order great fridge and cover super fast delivery thanks defently shop with Snowys again cheers Charlie.******
Unbelievable service - order placed 7/6, item received 10/6. Wish your store was that close - love to visit your outlet
Hi there. The pack has been delivered yesterday, I can't believe how quickly it was!
So I found you online and I was a little skeptic (bad previous online buying experience)
I had never heard of your store so I did a review search and saw good ratings so I purchased a few items- two being preorders,
Here’s my experience:
•The website set up is easy to use on a mobile device
•The preorder option of either splitting your shipment or sending when all items are in stock is fantastic! Did not have to worry about why I had not receive any email in regards to shipping because I knew straight away when the preorders were due.
• The shipment arrived very quickly
Once preorder was filled
• everything was packages nicely and no products damaged
• great quality and fair prices!
I will be buying again!
Thank for the BBQ.
Thanks heaps for the pronto service, looking forward to receiving the item.
all the best
Wow – I am seriously impressed!
Soooo fast, thank you 😊
I really did not believe your claim of 1-2 day delivery, until my Caravan Mirrors arrived on the second day.
They are a good design, extremely well made and very good value when compared with the alternatives.
Thank you for good product and excellent service.
Thanks very much received my sleeping bag the other day and very happy with it. Also a pat on the back for whatever courier service you use, they did a great job in hiding it near the front door so it couldn’t be seen readily from the street.
All round a very happy customer.
Good morning, over the last few weeks I’ve had to order a couple of items last minute that I required urgently. Both times my deliveries have been done promptly, efficiently and overnight with absolutely no issues at all. I highly recommend Snowys for all camping needs. Keep up the great work Snowys.
Thanks snowys, my third order ,good service good price and on-time as always, thanks
Hi everyone, I just received my order, Wow! what fantastic service, ordered Monday and delivered in Wantirna Wednesday lunchtime.
Hi snowys, experience with you ppl r great, good quality products and delivery is fast, keep up the good work.
Thank you so much for my recent purchase. It’s something I was looking for, for a long time. It suited perfectly, was delivered quickly and I’m very happy. Thanks
Thanks for the great service products arrived today in good order and condition..
Wow! Your service is amazing. I placed an order on 26 May and received it the next day. With the understandable difficulties of doing business at the moment with all necessary restrictions in place you’ve certainly surpassed my expectations.
HI I am very happy as I recived my fridge a about 2.30pm Monday thank u very much I had cold beer at 6.00pm thank you,
hello at Snowys , my heater arrived perfect, works perfect fantastic sales and delivery,,, fantastic prices ,,could not be happier ,see you next order
Love the new tent. Excellent quality. Really easy to set up and pack away. Love the darkness and having a sleep in. Felt a bit spoilt with the lighting strip.
Pegs could probably have been a bit sturdier but I have spares from old tents. The only thing I was a bit miffed about was that one of the tie backs for the lower air vents was missing. It wasn’t a big enough deal to worry about complaining or sending back or anything, just a little disappointing that it wasn’t completely schmick.
Overall though it was a fantastic upgrade from my 23 year old Blackwolf 7A dome. The online purchase was hassle free and delivery time was quicker than expected, especially for the timing of the purchase.
Cheers guys. I would definitely recommend you and will use you again myself for future camping needs.
Very happy with the items I purchased and the delivery time.
Hi Bob + Snowys team
Thanks for shipping the Coleman tent out quickly, it had ETA 2-4 business days and I wasn't expecting it in 3 days. Looking forward to getting outdoors with the fam post covid-19!
hi there , how are you , wow what a fast quick purchase great price and free delivery , dont know how your doing it but keep doing it , beating ebay sellers good on you , I am sorry it is so far to send it , I really appreciate it , matter of interest , I have had the big buddy 10 or more years with faultless operation every year as my main house heater with windows open ,this new one is for my shed , it does not get that cold up here for very long ,and these heaters work great , thanks for posting it to me, please mark as fragile maybe ?
Chair arrived, excellent product, very happy with purchase.
Just a very grateful thankyou for such a professional shopping and delivery experience of our annexe matting.
Order was placed late on Friday 15/5 and received at our door early 20/5.
Will definitely be shopping with you again in the future. Fantastic price, fanstastic service!
Shoes arrived today and they are great !!! Many thanks from a very satisfied customer.
Good morning Bob,
Thank you for the very prompt delivery of my item. I ordered it on Sunday night and it was delivered on Tuesday morning, and at a very reasonable rate.
It could not have been easier and I will be ordering from you again for sure.
Hi all wish I could report on goods , but due to restrictions cant use them . I have however set all up for camping , thanks for your service , good pricing and quality products looking forward to using them soon .
Hi. Love the boots, even sold another pair for you, unfortunately she got wrong size so she’ll have to swap but mine are great, I’ll tell anyone who’ll listen lol👍
Just wanted to say how impressed i am about the very prompt service (especially given the pressures on deliveries during COVID) on my recent order. I received this the following day and products have been great.
Hi Brock and the support team. I was so surprised to come home and find the shoes I ordered on Tuesday night had arrived earlier today (Thursday). For delivery to Tasmania I thought they would take at least a week. The shoes were a perfect fit and very comfy. All of this from a company I didn’t know existed until Tuesday. I will certainly shop with Snowy’s again and recommend you to my friends.
Wishing you all the best in these challenging times.
My name is Sonia and i am responding to your feed back request
I was looking for an Australian based supplier to buy 2 travel mugs and your web sight came up. Yours was
one of the best prices I found online so I ordered the mugs. This was done on Saturday and I received my order Wednesday.
I didn't get confirmation of my order so I emailed you and got a prompt response back. I applaud you for your excellent service and quick delivery.
Just wanted say thanks to whoever packed my order for the care taken to ensure it arrived in pristine condition (which it did), I work in warehousing and logistics and know how easily stuff gets damaged in transport.
Got my order promptly and well packed by Kurt. Thankyou. I have ordered some more items because of this excellent service. Thanks
Hi guys, just to say thankyou for the delivery of my coleman northstar lantern .arrived today , very fast postage all things considered, a great little unit that Im sure will get plenty of use , fuss free purchase and great customer service , will deal again with you in future transactions without hesitation , keep up the good work guys , im off camping now , cheers ,
Cheers guys what excellent customer service! I will defiantly keep shopping with you guys in future and recommend friends and family to do the same.
Hi there,I was going to post a review on Google but I couldn’t access it for some reason.I just want to say how happy I am with the service I received from Snowy’s, I placed an order just after 11am last Monday for 2 Caribee sleeping bags (which are great), I received them around the same time the following day.Fantastic service which is rare these days, I will highly recommend Snowy’s to other people.
Thanks for the great service and unbelievably fast shipping. Two days to regional town!!!!
Hi Folks I placed an order Saturday ANZAC day and it arrived today Tuesday 28th. Excellent products at great prices and very speedy delivery. Great service, 5 stars folks
Hi Snowys,Just wanted to say thank you for the swag I ordered recently. It's a 23Zero Dual Swag 1400.I researched for ages and looked at a few stores but yours has what I wanted and I really liked your reviews and the video explainers. Those really helped to make my decision and to understand how to put up and pack down the swag.Even when Covid shipping delays, it arrived in good time.Really appreciate your service.
Good morning Snowys,Well......can only commend and recommend you guys for your service. Product was exactly what i expected, quality, price and the delivery was so fast. I spoke to Sam and she correct an issue i created promptly (lol) and was very professional and a pleasure to deal with.Have no issue in ordering from you guys in the future.Well done Snowys!
To All the Staff at Snowys,THANKYOU, we have just received our Parcel (End Privacy Screen) today and are so very happy with it,not only the quality of the Privacy Screen but also the delivery time, wow 2 days...tick, tick.We will continue to do business with you.Keep up the great prices...so good, and the personal touches from your Wrap and Pack team - Thankyou.WELL DONE!Stay Safe and well.
Good afternoon guys, Thank you so much for the follow up on such a simple order as mine - I was most impressed by the way the whole matter was handled from my initial difficulties with the site through the ordering prices and then the surprisingly rapid delivery. Additionally the Oztrail product exceeded my expectations for quality, design and construction and I’d freely suggest you have an excellent alliance with that supplier. You are both to be congratulated for doing what you do so well. I Thank you once again and wish you well put in these uncertain times
I pretty much never write reviews but I did want to say, for a multi store retail business, you guys have an incredibly personal feel to the way you conduct yourselves. The little card made me smile but that in itself wouldn't have really done it, but the videos you put out, the posts on facebook, the way you answer all your questions in the products sections, and even just the pages on the website have a strong personal energetic and cheeky feel to it, and I have to say, for someone who, rarely ever is loyal to a particular business, I pretty much always go for the cheapest option (and I won't lie, that's why I have bought three sea to summit mats from you in the past, because you often are the cheapest). But I have definitely been caught by your contagious and delectable nature in which you conduct business. And I guess the thing I admire, is that it's not just one of you, it's not only on the website, or only at the front desk, or only the person in returns. it's all of you, even the order confirmation email had a non-generic nice touch to it...
Hello as a first time customer I Just wanted to drop you a line to say thank you for the easy ordering and fantastic prompt delivery!
Hi, I had to contract you guys, ordered a mini camelbak for my daughter on Tuesday and recieved it today (friday).Great website, brilliant service and delivery time. So, thanks heaps!
Hello Jarod! Just wanted to send an email to you to let you know that we are so happy with our recent purchase of two Coleman camping chairs and Coleman air mattress. Our order was delivered in a day or two and the quality of the products is awesome.
Thankyou Guys camp oven received all good. Service was great everyone was very helpful and fast with their responses.
Hi,I just want to thank you for your excellent service when we purchased our items earlier this year. I was so impressed with the speed of delivery, competitive prices and variety of choice. Your videos are informative and very helpful. I prefer to see an item in action before buying it so those tent videos were great. I also found the staff I spoke to on the phone to be friendly and knowledgeable. We felt that Snowys is like what outdoor store used to be like - good value, good equipment and knowledgeable staff.Although we live in Victoria you will now be our first choice of outdoor shop. Disappointingly our 3 month trip to WA has been postponed due to Covid-19 and thus tent not used yet - so I can’t review it with any experience.Thanks again
Thank you for your wonderful service and prompt delivery I will be back
Hi, hope all is well I just had to say thank you and well done on some of the fastest service I have seen with excellent communication!! In the future you guys will definitely be my first stop when looking for anything outdoors! Thanks
Hi Snowys,I haven’t had a chance to use the Mat and mini pump yet due to COVID 19 lock downs.I will be using it later this month in my double swag when we conduct our next Dog Proof Fence inspection, this usually entails a few nights out in swags.Believe me the Exped mattresses I’ve used before in my swag are a great booster to the standard (tired!!) mattress and make for a great night’s sleep.Thanks again for ripper service, helpful staff who really know their products and the regular emails which we love out here on the station.
Hi Bob, thanks for sending the mirrors I ordered via Toll they arrived today safe and sound thanks to your good packaging I’ve put them together and they fit the car perfectly. Until my next order best regards to you and the team at Snowys Keep safe everyone.
Hello Bob Thank you for the great service in delivering the Companion Portable Shower it arrived today Ordered on 01/4/2020 Arr: 6/4/2020 Your online service is easy to navigate very happy with the service Thank you once again
Hi guys, We ordered 2 dog beds and their covers yesterday.Less than 24 hours later they arrived here in melbourne. We bought a tent off you earlier this year and we got the same great service. You always have great stock with good prices and delivery times.
On Friday 27th I placed an order online with your company Congratulations guys it just arrived and I must say I am very impressed. At the difficult times we are all going through now I feel it is so important to support any businesses in Australia and to keep them going. I have been planning an outback trek for a year now, of course it’s on hold, but this gives me the opportunity to work on my trailer/wagon (which will be pulled by donkeys) . In view of your top quality item, your speedy and efficient delivery, I will be ordering all my camping gear through you now.I have given you a huge recommendation on my facebook site with many people asking for your details.you will be hearing from me. Keep up the good work .
Hi Guys, Love the new awning for my ranger, such a easy and effortless set up.But even more then that the missus loves, has a large coverage and fits the whole family under it 🤙 Thanks for the fast delivery and great price 👍
Hi Snowys I just wanted to say thank you for our order and the lightening speed it got here in. You guys are legends!Good luck and good health in these extraordinary times
I would just like to express my absolute amazement and gratitude for the service received by your company.In the height of the Covid19 crisis I ordered a product two nights ago from Perth, and I received it today. Wow! It was a birthday gift for my Son (his birthday was yesterday). I’m so impressed with the service, you have earned a loyal customer for life.Thank you so much.
Hi Snowys team,Received my order in quick time, packed perfectly with not a mark on the box, the items look like I took them off the shelf myself. You make it easy to support Aussie business and I will order again from Snowys for sure.
Hi,I received my shoes yesterday around 1pm.The service provided was excellent and to receive the shoes just over 24 hours after placing the order was amazing. Thank you.I will certainly recommend your site to all my friends.
Hi Snowys Thank you once again for your prompt service. I tell everyone I know who likes camping, how great you are with your goods and services. I can't wait to use these items at Easter.Thanks again
Pop up tent is fantastic.Managed to put up and down by myself.Best thing fo an 80 year old.
Hi, Thank you for getting my order out very quickly it's much appreciated. Your a credit to the online store industry.
Hello Snowys,I am writing to give you feedback. How awesome was my first interaction and transaction with you. I had had some poor experiences dealing with other companies recently and decided to boycott and searched for what I wanted on-line. I found you guys, great pricing, delivery, no hassles.. it all seemed too good to be true, but I gave it a go.The whole thing was seamless, communications were great and my goods delivered to my door as ordered and expected. So a very very happy camper right here now.
To whom it may concern, I would like to thank Kirk (kurt) from the Brendal store for his excellent customer service! We came in tossing up between the 23 Zero and Darche roof top tent's and with his help it was a very easy decision for us to pick the 23 Zero. He was more then helpfully through every step of the way and even allowed us to measure the ladder and ask 100 questions coming back with answers for every one. Please forward this to his store and manager as not enough people are told of the great job they do. So great job we were very happy and look forward to coming back to you in the future! =) Kind Regards,
Hi There,Like to thank you for the wonderful service. Both to the lady on the phone and the delivery of my order. The delivery time is unbelievable ,thank you.
To the Customer Service Manager, I just wanted to offer a quick thankyou to your team after my recent experience shopping online with Snowys.On 9th March 2020, I purchased a tent from your website and found the site was extremely user friendly. I also loved the quality products and great prices available at your store .The delivery time for my order was simply outstanding. It was truly exceptional to have my purchase arrive at my home in NSW, just a few days after I had placed my order. I would very much like to congratulate Snowys for providing me with such delightful customer service. My shopping experience with Snowys has been fantastic.Thankyou again
Dear Snowys,My order arrived today, in country NSW, just over 24hr since ordering online. That's extraordinarily quick turnaround !Prices were good. Free postage. Package arrived without issue. Ordered a single Sea to Summit Alpha pot as a trial, to see if they were suitable. They look good. Will probably order a set This was our second order from Snowys.I expect we'll be using you more.
Hey there just wanted to let you guys know how much we think of Snowys, Every dealing we have with your company is a pleasure. Great service and Great products will keep us coming back. Thanks so much
Hey there just wanted to let you guys know how much we think of Snowys,
Every dealing we have with your company is a pleasure. Great service and Great products will keep us coming back. Thanks so much
Hi Snowys Very happy with the swag and stretcher, which I note are your top sellers in their categories. They are well matched for an older swagger like me who likes to get off the ground.As usual with Snowys price was competitive and delivery prompt.Keep up the good work.
Thanks for the terrific service - my parcel arrived within 2 business days. You make shopping so easy, you have a quality product line, and your advice is so accessible and invaluable. Snowy’s will be my first port of call for any outdoor equipment in future.
P.S. Love the personalised, hand-signed note in the package.
What great service !! Only ordered Friday and my parcel it was here Monday morning,
very happy !!
Thank you everyone at Snowys.
Hey guys recently bought a stove of you guys. The stove had warranty issues. After a very quick and easy process I have a new stove. Just wanted to say everyone I dealt with from snowys was a huge help and I’ll definitely be coming back thanks again
I’d like to say thank you and it’s been a pleasure dealing with you the communication with your team at snowys was easy, polite and very helpful I will not hesitate to shop with you again and would definitely recommend you to anyone
Have just received our tent and camp stretcher and could not be happier with the products service and prompt delivery. Many thanks you are a credit to the industry.
Hi Snowys,I just wanted to let you know how happy we are with our recent purchases. We purchased two Northstar 6p lighted tents and a minipresso. Your website is fabulous and easy to find things (even things we didn’t know we needed!), you have a great selection of products and the service and delivery was exceptional! We received our goods in regional NSW within two business days of ordering. Very happy with our purchases and we’ll definitely be back to expand on our camping equipment!
Thankyou it arrived yesterday , and it’s been pumped up and a bed made up in the back of my car, I’m on my way to Tassie, and I’ll be car camping , so hopefully it’s comfortable, thanks for being so quick to get it sent to me.
Ordered one day arrived the next. Since slowly building up my camping gear I've had nothing but exceptional service. Quick delivery and great prices. Really glad I've found Snowys.
Hi Rhi,I wanted to let you know that I received my Korr Solar panel not only in a very short time frame, but in excellent condition due to the packaging.I ordered the panel on Wednesday night and was amazed that is arrived safe and sound on Friday. You Guy’s ROCK.That is some seriously good service.Ive had a play with the panel and must say im extremely happy with how it performs and how easy it is to use.Thank you again for a wonderful experience and fantastic service.Talk very soon.
Thank you I received my treasures today. An absolute pleasure dealing with you, thank you
Your excellent, cheerful and efficient online service is really appreciated.I was so surprised to receive my order within 24 hours as well as the refund for the order I botched so promptly!
THANK YOU.We have just taken delivery of a WAECO CFX75DZW COMPRESSOR FRIDGE AND FREEZER plus cover AND a Coleman LITHIUM ION FAN 12IN.Both appliances arrived in the same condition they left your business- completely damage free. TOLL Transport should be commended for their delivery.We are most impressed with your prompt supply of our two orders which were only placed late last week.It has been a real pleasure dealing with your company.
I was amazed that my Helinox Chair order placed yesterday, arrived today.Very happy with product and speed of delivery.Fantastic service. Well done. 10/10
Oh thank you Paul! Such wonderful service - I’ll be sure to continue shopping with Snowy’s.
Hello Snowys Customer Support Team, I have just received my order delivered to my door. Wow I have to say that was quick delivery, ordered late Tuesday and arrived in Hobart Thursday morning. I’m impressed, and very happy with my choice of shoes I ordered. Thankyou, until next time.
Thank you for your prompt delivery and courteous conversation on the phone Snowys
Excellent customer service once again! Snowy’s is the first place I send all family and friends for this exact reason. Your communication and professionalism as a company is second to none. Your understanding in this situation is greatly appreciated.
Once again thank you for an easy online experience and fast freight. Your goods are always the very best quality. Looking forward to using my Anywhere bed. Kind regards
Hi Nick,Just wanted to say thank you for the outstanding customer service snowys has. We received our clamp for the chair yesterday. Your staff need to here good feed back, I couldn’t be happier with our service not just with this claim but with the other times we have used snowys for buying some of our camping gear. So just a huge thank you to you and your staff their either online or on the phone I can’t fault them in anyway. Thanks again,
Hi Nick, Thank you for your timely assistance. We appreciate the polite and professional manner of all the Snowy's staff we have encountered. This is a big part of the reason we patronise Snowy's and will continue to do so.
Hi team, Just a quick email to pass on some feedback in relation to the order below. It’s my understanding that our order was placed on Thursday morning and arrived at our place (Coffs Harbour) on Friday afternoon. We couldn’t be more impressed with the speed, service and follow up in relation to our order. Please pass on our appreciation to the order and fulfilment team.
Thankyou for your kind assistance and explanation re the products I have purchased. It makes a big difference to me as I rarely order online and only if it’s an Australian company where I can consult by phone due to living in a remote part of Australia You made the purchase easy to do Once again thank you
Thanks for the email. We have the joiner, but have not used it due to the bushfires. Our daughter took the 2 x rv5 tents away (before joiner arrived) and used ingenuity and ropes to join them. She was beyond happy with the tents and said there were lots of people passing and checking them out. She had to set up and pull down 3 times before finally being evacuated and did all this by herself in record time - what a testament to the tents! Anyway, we are looking forward to actually using them ourselves.
Thanks for great service and products
Hi Snowy’s Team, I just wanted to thank you for the excellent service I received on the online order below. I placed the order just before lunch yesterday and received my order (in Newcastle NSW) just after lunch today. That’s very fast service, and the product is exactly as I expected. Well done!
Hi Snowy’s Team,Your service is fantastic. The order I placed yesterday was delivered today in Melbourne. A big thank you to Susanne for her excellent customer service in assisting me to amend my online order.
Hi Snowys, A quick note to say how great we think you are. We've both bought walking boots from you. It's only a coincidence that you had our sizes, but that's beyond the point. Your range is excellent and delivery, even to the Blue Mountains where letters from Sydney can take 5 days, is speedy and efficient.
Hi Snowys Team,I recently discovered your site in a web search for a Coleman blow up mattress. I easily shopped and checked out. I chose your site over others particularly because it said 1-2 days delivery and loved the fact that it was only $10!The single good I purchased arrived before the day I expected it and that was great as we had to rush to solve our bedding challenge with niece and nephew staying over for the school holidays. We recently reminded ourselves are last bed was done with and we didn’t replace it yet. So thanks for coming to the rescue so quickly, efficiently and with a great overall price.Your couriers and package tracking is also easy and they should be commended. I think you have a great business partner there.The Camping & Hiking Checklist along with the Thank You card within the package is a nice touch too. Keep up the great work!Although we are not camping, I would be sure to keep your store in mind for our needs next time.
Hi guys, my order arrived two days after ordering it and that is astounding, thank you very much. The actual item is hard to comment on as it is for emergency use only and we hope we never have to use it. Item is as advertised. This is the second time I have ordered from you guys and likely to do so again in the future. Also loved your Christmas video of Santa picking the order, we had a great laugh.
Just to Let You know my order arrived safely today, 1st Class Service & Delivery of 5 *S*T*A*R* Items, Highly Recommended 2 ALL... With Many Kind Thanks..
Just wanted to say I love your service! Ordered my boots yesterday and am wearing them today!! Arrived in good condition and exactly what I ordered...so thank you!
Just a quick note to say thank-you for your brilliant customer service.It’s the first time that I have purchased from Snowys and I am thoroughly impressed with: 1. The usability of the website for easy online ordering - fast efficient effective 2. The price, payment options and quality of products available 3. The accuracy of delivery information as well as the speed/receipt of parcel delivery.I will definitely visit Snowys again and will highly recommend.
Thank for the great service the product I brought was very accurate and fitted perfectly
Hi Snowys team, I received my package yesterday and wanted to say I am really happy with the service and the low prices. I was very surprised to get it so soon - ordered Monday at 5.30 and it arrives in Tasmanaia on Wednesday. Will definately purchase from you again.
Hi Snowys, I just want to say thank you for getting my order to me 2 days after I placed my order.This is particularly impressive because I'm in the midst of the bushfire affected areas of the south coast of NSW and we'd been told no couriers would come to our part of the coast. Australia POst hadn't recommenced delivered but when I got home today, there was the Snowys package at the front door.I am especially grateful because I'd ordered a headlight to replace the one I'd lent to some other evacuees who needed it more than me. Now, I've upgraded and I have my new Black Diamond. Thanks for delivering great service at a time when we need it most.
Great price super fast delivery and fantastic chair to watch the sunrise with a coffee every morning.Thanks Jarod for the personal thank you
Thank you for your prompt delivery and providing a great product at a great price . I would highly recommend Snowys and will definitely be purchasing more items in the future.
Hello and shorty Happy New Year, Thank you for our recent delivery from Snowys. We were both amazed at our quickly the order arrived in North Queensland. Utilisation of your website was extremely easy and well organised. Payment system was secure and relatively quick. We are both looking forward to our next purchase with Snowy. Thanks for your assistance and support.
Hello ,Just received my order today and would like to thank you for your great service ....I will certainly be shopping with you again.Happy new year to all.
Hello Rhi,I appreciate the fast delivery of my online purchases. They are intended to be gifts to my friends. It was way ahead of schedule which is always good especially this festive season. Your online store is easy to navigate. Receiving the email confirmation right away also gives you a sense of security that you are purchasing something from a bogus site. Thanks again and Happy Holidays!
Hi Rhi You asked me if I would give a review. All I can say is FANTASTIC!!! My items I bought all arrived when you said they would. I also like the little notes about there may be a delay which there wasn’t. I’ll be shopping with you again. Also all prices were lower than I could buy locally.Thank you
Hi Guy’s,I ordered a camp chair for my Grandson, I cannot stop bragging how professional you guys are. The thankyou note from Mick added a personal touch.The updates as to when my parcel would arrive was spot on and the packaging was excellent.Considering it is the week before Xmas it still only took 3 days , as you promised. You guys Rock
Good morning all, I would like to say thanks for my recent transaction. I purchased two Zempire enduro 300 lamps they arrived promptly, but unfortunately one was damaged. I sent your team an email on the weekend and first thing Monday you replied. Damaged article was replaced and received Thursday! Brilliant service you should all be proud of your business, and all this a week before Christmas. I wish all businesses could be as efficient and courteous as your team.Many thanks and best wishes for the season. Kind regards Steve.PS. Will shop again and be sure to tell all my family and friends about this positive experience.
The product I ordered from you on Sunday, has just been delivered to me. I was watching out for any tracking information but here it is already. I am very impressed and will not hesitate to refer my friends and family to you.
Exciting news this end too it arrived safe and sound Thank you for making sure it arrived and so well packaged.
Hi Just wanted to say thanks for the quick prompt service , goods arrived as ordered and very quick delivery! Thanks
Hi to the team at Snowys,Received the Hill Billy Bushranger kit 2 today, thanks for awesome quick freight and a great price. Would recommend you guys without hesitation, once again thanks.
Hi Lisa, Thanks for the Thank You note. I’ve purchased a couple of things from Snowys & have found the range, pricing and customer service & communication to be excellent. Keep up the great work Cheers
Just a quick not to say how happy I am as a first time customer with my new vest. Service and delivery were exellent.
Hello thanks for the excellent service with no fuss place the order was keep fully informed what was happening and had the item within two days fantastic thanks again
Thankyou for delivery of camping bed used it last weekend all good service was excellent
Dear Snowys Amazing service! 24 hours for 2 jars of Sno-Seal to arrive at my front door. Pretty incredible.Thankyou Rhi and the team.
Hi. My kettle arrived safely this morning.I bought this for my daughter to take travelling overseas, she is thrilled with it Thanks for super fast and safe delivery.
Just to let you know how pleased we are with the Beachkit beach umbrella. Arrived this afternoon so from order ti delivery 3 days ago!!! Amazing! The umbrella is great. Thank you so much.
Thank you. Your service and delivery(next day) was terrific. Would recommend you to everyone
Just a quick, mega thank-you for my Keen hiking boots, which I ordered yesterday and which arrived in Sydney less than 24 hours later. I had rung one of your staff members (Kirsty?) yesterday because I was worried they wouldn’t arrive before I go away on Sunday, and she did warn me that fires in NSW might impede delivery. So you can’t imagine how thrilled I was when they arrived this morning, pristine in their packaging and feeling just as comfy as the 8-year-old pair of Keens I’m replacing them with. I was also pleased to pay $70 less than they were going for everywhere else.
Hi Taylia,Just wanted to say a BIG 'THANK YOU' for the Coleman Queen Size Airbed.Delivery was superfast and product is awesome. Shame they don't have asingle or double in this make with the dual inflate system. Wouldreally like a double size as well.Just thought I would let you know how super pleased I was with theservice from Snowys.
Thanks the fridge stand was here basically overnight,sellers in Wollongong ,can’t even do that,the price and freight was right,you’ve got me l will now look if you have what l need and the price is right ,l will order it from you.Thanks again
Hi Ben,I just wanted to say I'm very happy with my Leki walking pole and your excellent customer service. I can see why you get so many 5 star reviews.
Hi All Just want to say thank you for your excellent service in respect to my online order. Love dealing with your store.
Hi Snowys Team all my gear that I have purchased is fantastic Trekking 250k in the Andes was unbelievable My bed mat sleeping bag were perfect especially because it came with a pillow They called me the five star Camper Will always use Snowys for all my Trekking equipment
Hi guys my Oz Tent arrived today, now that is what I call good service ,I tried to price one at our local camping store same day I ordered from you but he could not even give me a firm price and here I am with my tent sitting on my floor , I will be sure to put out a good word for you . Thanks again
Hi Snowys You people rock! – Best price in Australia (I searched), free delivery, very quick delivery. What more can I say other than that I will order all additional camping requirements through you. Best wishes
Hello to Bob and Rhi,Just a short note to thank you for your personalised cards. The service I continue to receive from Snowys has always been A1.Looking forward to dealing with you again.
Thankyou so much for my trail running vest - amazingly quick service, quick delivery, perfect product.
Hi Bob Thank you for getting my Oz Trail mattress delivered so quick. This is my 4th purchase from Snowys and always very quick delivery, great prices on good quality gear.
I have today received the Grand Aero3 Towing Mirrors that you sent and all is in perfect condition. I would like to thank all involved as the service was second to none. I will be putting them on the car later today before we leave on Saturday for 2 weeks in our van.
Hi received my order you guys are awesome only orded yesterday and got it today going camping tomorrow so perfect timing will definitely be getting all my camp trailer pole parts and other stuff from you guys from now on will also tell all my mates pleasure doing business with you.
Thank you so much, I received my order today, you are always so prompt it is wonderful.
Good Evening Nev, Just a quick email to let you know about my Snowys experience. Yesterday afternoon I googled for ages trying to find some suitable & affordable Women's Hiking Boots. Having found nothing suitable in my own state, I settled on the Hi-Tech Womens Hikers from Snowys. They looked good and were at a good price. I sent my order and expected to wait a couple of weeks for delivery to rural Tassie. I could hardly believe it when I got home today, my boots had already arrived!! It took less than 24hours!! This is the fastest on-line shopping order I ever received and free delivery too! So I am now wearing my boots tonight to try them out and so far they are very comfy. I will test them out on a dog walk on the weekend. Thank you so much for your easy ordering and excellent fast delivery service. Now my husband wants to see what else you sell on your website! From a very happy customer
Hi,Just wanted to say thanks for the very timely delivery of the trekking poles I purchased from you this week. Great price and delivered, as promised, within a couple of business days. Many thanks Snowys team for a very smooth transaction!
Ordered on Monday afternoon. Delivered on Wednesday afternoon. Excellent service, as usual, and great price. Thanks Snowys. I will be back.
Thank you for the promptness of your replies and postage service. I have received my items and am very satisfied will shop with you again.
Hi Mick,Received my order today what a fantastic store you have. I was there last week for the first time.It's a pity you don't have a store on the South side of town, but would not hesitate to purchase online from you as the service was excellent.
Hi I received my order today and just wanted to pass on my feedback. I placed my order Sunday afternoon and fully understood that current stocks were out and that you were expecting an order mid November. That was fine so i purchased anyway. Your web site was so easy to use and making my purchase a breeze. Today 5/11/19 i received a message saying that my order was on the way :-) When i got home it was there waiting at the front door.Thanks for the excellent service and prompt delivery. I’ll be buying more from you guys in future.
Hi guys, just received the Roman swift x4 gazebo. Love it!!!! Now can't wait for our Tassie trip in Jan to use it. Although I'm sure we're going to be putting it up many times before then, like right now lol. Soooo easy, even by myself, out of the box and straight up.
Thanks again for another perfect shopping experience. What I ordered, in good order and shipped extremely fast!.
Looking forward to thinking of the next camping item we will"need"
Hi Snowys team, Just wanted to give you a shout out. Your products are always competitively priced, and arrive quickly. My order arrived today and I only ordered it on Thursday night. Thanks again for another great experience!
Received both lots of camp chairs today. Very efficient delivery times and right to my door. Great products, price and service, Thank you
Thank you so much for the speedy delivery of my chair. It is exactly what I was looking for. Can't believe it arrived from Brisbane to Central NSW within 2 days. Well Done!
The order was delivered yesterday afternoon. I could not believe the order was delivered so quickly. Well done guys
Hi, and thank you, to everyone working at Snowys, for their prompt delivery of my parcel. I could not believe it when the delivery truck arrived this morning, as I only placed the order on Wednesday afternoon and it was here early Friday morning.Thank’s again.
received my order yesterday thank you, the swiftness of delivery was amazing, once again for great service
Hi Team & Ben What I thought? I am very excited to receive my goods so quickly and left by my front door. It can be a bit of a gamble when ordering online and not actually seeing the product. We always hope that it’s what we imagined it to be but it’s not necessarily the case.Gladly for me today it was. The cupboard is stable, easy to erect and exactly the cupboard that I wanted and I’m so happy and can not wait for our next camping trip to use it! So delighted with your prompt service.
Dear Michael (and the Snowys team), I live in Northern NSW and occasionally get to Brisbane where I enjoy wandering through your store. So when I chanced upon a pair of Keen shoes at a generous price and I could purchase them without leaving home I was stoked. I then received my shoes in two days, left at the back door. Excellent!Thank you for your efforts and your service. It is appreciated.
Good Morning. Many Thanks for the prompt service. The Beautiful picnic rug arrived well packaged yesterday, and, although I haven't unrolled it ( Christmas Gift) it looks perfect. Many Thanks.
Hi there Just wanted to say thanks for your fabulous service...I ordered an item on your website last Friday morning and received it Monday afternoon.It arrived in pristine condition, speedily and exactly what I ordered!This was my first experience with your company and would definitely recommend and use you again.Well done team Snowys!
My order arrived correctly and on time. If I need other supplies I will certainly be looking to you to supply them. Thank a lot
Thanks for a very good service!!!!! My Roman chair arrived within 2 days and I was able to use it in my painting trip I have recommended it to friends Thanks again
You guys are insanely good. I placed the below order yesterday and it has arrived at my office this morning! I don’t know ow you do it but keep it up!
Hi Dale, just a short note to thank you for your amazeing efficiency, after speaking with you young lass in adelaide she said your office in brisbane would courier the product to me. Well early afternoon the following day my daughter rings me n said, there is a package here from snowys, wow, we cant even get couriers to deliver overnight from sydney. That is the quickest product delivery i have ever had, thankyou, your an amazeingly efficient company, cheers
Hi Snowys Team, Recently I purchased a “Zempire Jetset 5 Air Tent” from you and enclosed was the attached customer order feedback card. Well my whole experience with everyone I have spoken to at Snowys has been outstanding for the following reasons; Very polite and courteous team, and I mean both Adelaide & Brendale. Very knowledgeable about every product that I have enquired about over the last month. All staff keen to find the right solution for the customer. Whilst I have not yet used my new tent to date, I am very happy with my purchase (Based on Ben’s outstanding U Tube videos). Ben’s videos are so good! He does a outstanding job showcasing the range and promoting setups/installs and product features. (He is a champion) My package was well wrapped and arrived on time from the Brendale team. I am a new customer to Snowys and so far I found dealing with the Snowys Team an absolute pleasure! 10/10 😊 I am now looking at other products to purchase that you have and will continue to support Snowys and recommend you to others. WELL DONE TEAM! Thank you..
This is my Second Engel Fridge Purchased through Snowys Online. Excellent Communication. Excellent Delivery with Toll. Package was received in good condition. Very happy. Thank You.
Thanks heaps…both of my orders came next day…great service by great people with great products.
To The Team at Snowys, I have been asked to supply some feedback on my purchase of a 3.0m Oztrail canopy, from the time of first purchase I have found each person I have dealt with to be helpful and friendly. Although I Had a warranty claim on the item that also was handled in a professional manner. I received my replacement canopy yesterday, 14/10 ahead of the projected delivery date. I spoke to Nick during this time and was very happy with the way I was treated. Again thanks to all at Snowys and I would and have sung your praises to my camping/fishing buddies, I will certainly be shopping with you in the future.
Good Afternoon I just want to let you know we absolutely love the service from Snowys. This definitely won’t be our last order. Well done to all of your team 😊
I am just emailing as I feel it is important to tell you how impressed I am with the service I got from ordering a pair of hiking boots online. I live in Karratha W.A and since moving up here everytime I have ordered something on line it has taken for ever and complicated and painful. My experience with you has been the complete opposite. I actually bought the boots as I am doing the Everest base camp trek in December and really need to start purchasing my stuff. I am always hesitant ordering things online but you have made it such a great experience that I will be purchasing most other things I need for the trek through you.
Hi Snowys. Thanks for your great service, i ordered 2 bunkers on Tuesday was told 2 to 3 days for delivery which is great. Got home from work Thursday night and they had been delivered. Thank.
Ordered my products on Tuesday 6pm, express delivery, arrived early Thursday. Great product, great service, I’ll be back!!
Hi We were very happy with our first interaction with Snowys, so thought we should let you know!!We were looking to buy a large esky for our sone and his family for Christmas and us being new to this camping thing, decided to check out the store in Brendale.The gentleman in store was great…patient, very knowledgable and keen to help…and no sales pressure.It was an easy choice to make in the end…Dometic 110litre…with very competitive pricing Our car was full from being away so decided to purchase on line with free delivery.Another great service….carefully wrapped and protected….arriving only 2-3 days later.(Thanks Mick and team)n summary, thanks for a great, all round experience at Snowys.Highly recommended.
Thank you for supplying a great set of caravan mirrors, I have been towing a van since 2006 and I can say these are the best I’ve ever used and your delivery service was first class
G’day Snowys: Once again you’ve provided excellent – outstanding - service. I placed a small on-line order with you last Thursday at 11.25 am – it arrived the next day before 8.30am. That is truly amazingly quick service. Thanks.
Thank you for the service ordered the mirrors on Thursday and received them on Friday the next day. When placed the order it stated 3 to 5 Days on the invoice so congratulations on the service as I didn't expect the mirrors to be delivered for at least a week.
Hi to all, and Nev! Thanks for the superb service when buying my HiTec Ravus shoes. You have a great website, easy to navigate, and I love all the camping/travelling information. Prices are always competitive, and the fast delivery blew my socks off (just as well I was getting new shoes). I recommend you to all my friends as better than Anaconda. Thanks again, until next time
Hi Snowys Team, Just a short message regarding my most recent order. Once again, thanks for the prompt service! All the gear arrived today and it's looking great. Keep up the great work. Looking forward to heading outdoors again soon with the new cooking unit.
Team at Snowys, What a fantastic job, I placed the order Friday afternoon and received it Tuesday morning. A big thank you also should go to the courier. Nothing normally gets delivered earlier than expected. Especially to the Far North of Queensland. Thankyou again, will gladly do business with you again and will recommend you to others in the future.
Thank you for letting me know so promptly I received my order today. Would recommend you
Snowy’s digital content is excellent, from the newsletter through to the videos. Great to see an Australian company delivering world class online retail!
Good afternoon, I had the pleasure of shopping at Snowys at Brendale today and just want to provided some feedback. I myself work in an industry were people and Quality customer service have a Direct impact on our successful and I must say your team at Brendale are brilliant. The staff are extremely helpful and know what they are taking about. They are not only helpful, but you get the sense that they genuinely want to assist people with the products and ensure their customers are making the correct decision for their needs. Great staff and great service, given the shear amount of business that sell outdoor gear these days, your staff; especially the team at Brendale are the reason my family, friends and myself recommend Snowys.
Thanks for having the best prices on jetboils and freeze dried food. I just bought the sumo tonight and next pay im ordering a bunch of servings. I wouldnt have got these without your low cost thanks heaps keep the specials rolling
Thanks snowys for the quickest order delivery. I ordered on Saturday night and the order turned up today. The quickest delivery ever to Tasmania. Thanks again I will be ordering more from you and will recommend to friends
Hi Snowys, Just want to thank you for the sending my order so quickly. I am so impressed 😊. It was a last minute order for my daughters Duke of Ed Camp – forgot they needed a compass! Thanks again for the quick turn around.
Hi all at Snowys, Just a quick thank you for my order. It turned up super quick ready for our next camping trip. It was well packaged and in great shape.
Hi Snowys team,I just wanted to say thank you for terrific service im blown away.I had been waiting 5 weeks for a swag from a supplier so cancelled my order and found your website.From the time I ordered your team has been I would say the best customer service I have ever experienced and im 41 so I just wanted to let you know your miles in front and I look forward to being a returning customer and also recommending you to friends and family.Cheers
Tauylia,Don’t know if I spelt your name right but my BBQ has arrived and it is everything your staff said it would be. Thanks Snowy’s you did a great job will purchase again even though I am in NSW.
Hi Bob My wife ordered these mattress' on, I think, Thursday night with me telling her that she'd probably just get them, before or on the day her family arrive from Japan, but lo and behold, here they are on the Monday afternoon, 16th of September, well before they've arrived, I'm impressed!!! The Coleman mattress' are great, just a little bigger that I thought they would be but no problems, will make them both fit in the tent!!!! Thanks again
Hi Tahylia (I hope I spelt that correctly)I just received my order which i placed a couple days ago, wow great service and for delivery this quick to where im located is very impressive.Much appreciated and will definitely recommend and look to place other orders.Once again Thank you
Hi there,I ordered a Leatherman Wingman knife from you guys last weekend – the process was seamless, and I received the item today – just as Toll said they would.So I guess I am saying that you guys doing a great job – and Toll to as it was easy to track and Afterpay is also great and not that I need to tell you but keep this process simple and we will keep on ordering.Great work and keep it up.
Just wanted to say thank you for the great service. I recently bought a sleeping bag online for my son’s school camp. It was a bargain at less than half price, postage was free and it arrived the next day. I have spread the word with the school Mums and I’m sure you will be selling a few more. Many thanks,
Hi there,I wanted to say a very big thank you to Snowys and Suzy (i so hope I've got her name right) for going above and beyond in getting my hydration vest to me, literally overnight. I am completely blown away and really could not be happier. Thank you so very much. Thank you
Just a quick note to say thank you for the great service and fast delivery of my sea to summit tk2 sleeping bag that came yesterday at 1.00pm, i only ordered on sunday night late. I made the choice after watching the video with ben and then speaking to one of the girls on the phone at your shop in adelaide for advice. looking forward to many a trip on my bicycle with it, and more shopping from you.
Hi there, all going very well with my gear. My last purchase of the heater is a real win.
Great product, fast delivery, very happy.
Hi Bob, Just thought I would let you know that the Thetford Porta Potti arrived safe & well! Great website, watched your video of the product and then ordered, you beat all the local dealers here in Cairns by quite a margin especially with the free delivery. Will certainly gives you guys a look next time we are after some more camping gear…
O. M. G. I ordered this PLB Thursday evening and you have it delivered next day before lunch. WOW! Best service ever. THANK YOU.
Hi I would like to thank you on the prompt delivery of my shoes I recently purchased online. They only took a couple of days and were also on special, so I saved quite a bit and delivery being free was a bonus. Thank you
Hi,I would like to thank you and your delivery service for being so prompt in my delivery. I ordered on Wednesday 4th September in the Afternoon and recieved Thursday 5th in the Afternoon. I will be recommending your company.
Hi guys, excellent service. Easy to order and fast delivery, placed order thursday, delivered monday, great stuff.
Just received another great product and fantastic service from the team at Snowys. thanks again
Hi guys,just want to say thank you for the order that we received this morning when it was was only ordered the day before - Brilliant....We are happy with the goods we purchased and I really can't beieve that we already have them...Thanks again so much - we will definetly order through you again. The tape on the box says ripping customer service, well thats spot on.
Thanks again Snowy’s, I received my order really fast and great products and prices. Much appreciate. Very regular and satisfied customer
Omg IT IS ALREADY HERE.. You guys are so amazing.. Guess whose going glamping with the girls this weekend!
Thanks. Received in good condition. Happy
Good morning Snowys, I just wanted to provide some feedback to the recent order I made this week. I wanted to let you know how impressed I have been with ordering through your company. I have never been in store nor ordered from you, but on Monday this week around mid afternoon I created an an account and ordered an icebox and a few thermal ice packs, and it was dispatched and delivered the very next day, exactly where we asked. That's fantastic - ordered one day, delivered and received the very next day and delivery was free! This is outstanding customer service, and I wanted to let you know how appreciated and what we thought of your service. We are still yet to test our Evakool icebox and thermal ice packs but we will in a few weeks time when we go away ..... and i am sure it will be great! Thank you again for your outstanding service, and good prices as it seemed everything i ordered was on special :)
Cheers Guys ....Got chair 10.45 am today ...ordered on Monday night ...Great service ,great product
I received my duffle bags in great order and time, exactly what I wanted to thank you.
Thankyou so much what amazing service can't believe our parcel arrived already.Ordered Saturday on my doorstep Tuesday awesome.
Placed on order for a Tourer 9 tent am Tuesday and received it pm Wednesday. Fantastic service. Haven’t tried it out yet but have used one in the past and we were very happy with it.
Thankyou for your note with my latest delivery. Being quite impatient, I must commend Snowys on their prompt delivery ! Order before lunch, receive the next day (Adelaide metro anyway.). Just fantastic !If there is ever a way to successfully compete with Ebay/Inet pricing, Snowys have found a way that will keep me coming back. Pricing is important, of course, but delivery service is one that will keep me coming back ! Thankyou for your excellent, pompt, customer service.
Package arrived today!
Just wanted to send a quick message to thank you for an amazing first time shop experience!!
From ordering, a query via messenger, email updates and delivery - I can’t fault the service and support.
Thanks heaps - I look forward to shopping with you again!
Again we are delighted with the service we received from Snowy's. Thank you!
Awesome service Sam. Shoes have arrived and on my feet!!! Thanks heaps.
Hi Marley and the team,I bought 4 bottles of Debugger from you last week and I've never been more impressed with customer service ever! Not only was the online ordering process quick and easy, but I had confirmation of my order straight away, and an invoice. But then the product came THE NEXT DAY!! That's unheard of when you live in Rockhampton!! I think you guys must've driven up overnight yourselves! Couriers are not that fast! And there were nice touches. Like the handwritten address and the little thank you note that was enclosed with my order. I would get all my shopping with you if you sold groceries and clothes! I couldn't be more impressed! Thank you sincerely.
Hello, Absolutely delighted with both the service and the toilet. In the past we have only used Thetford but, after continual problems we decided to change brands after seeing your informative video. It has turned out to be a very good decision.Thank you.
Hi I have bought a lot from Snowys in the past and have always found shopping on line to be effortless. The prices are good and the help if required is great. Always a great experience. Will spread the word . Thanks
Hi Lisa My four items from Snowys arrived today in mint condition. Snowys always has competitive prices and THE best service.A few weeks ago I received another item that wasn't quite right. I contacted the warranty section and with hours Nick had a replacement (which he personally checked) item on the way. It was extraordinary service for a warranty issue!
I am so impressed with the service from Snowys. Communication about my order and fast delivery was excellent. Very happy and I look forward to buying more from you.
Hi I recently had a product replaced under warranty I spoke to both staff in the the store and the warranty department Staff were extremely helpful. The online warranty process was simple and quick Staff in the warranty department went out of their way to resolve the matter quickly Thanks again for your help
I rang yesterday with a problem paying on your website. It was great to get a cheerful, trained operator. The boots arrived on my doorstep this morning! Unbelievable. Great service
Just a quick email to let you know that I really appreciate your friendly phone service and speedy delivery !! I ordered on Friday at lunchtime and it was delivered to my door Monday lunchtime !! 11 out of 10 Snowys Have a wonderful day!
Hi, thank you for the very fast delivery of our Companion LP Gas Heater. What a fantastic little heater, certainly gives out some heat. We looked elsewhere at the same heater, an then online, and Snowys was $50 cheaper, and with free postage. What a great buy. Even our friends comment on what a little ‘ripper’. Thanks heaps and will continue to check out Snowys for future buys....
WOW! Absolutely blown away at the prompt delivery service not to mention the quality of the sleeping bag i purchased. Just as shown & described online. Thank you very much I will be doing more shopping with you guys in the near future. Will also be recommending you to friends & family.
Thank you I have already received my order. That was the fastest delivery I have ever experienced in my 12 years of buying on line! Thanks again
Hi Marley at Snowys,Fantastic service and delivery speed.Ordered on Wednesday afternoon and delivered on Thursday afternoon at my home in Sydney. Thank you guys so much.Plan to tell everyone about Snowys great service and best pricing.
I just wanted to say how awesome your service is. I have ordered online a few times from Snowy's now and without fail my orders have arrived correct, undamaged and within 1 or 2 days from ordering. Awesome service, great prices and always a polite friendly note in the box. Can't fault the experience.
Thanks so much for my Oztrail deluxe compact. Arrived Tuesday and I’ve just unloaded and checked it – all good thank you so much. Good price and efficient delivery, couldn’t ask for more.
Hi Leith, thanks so much for the order. My Keen shoes arrived at about noon today. This is amazing service. Ordered lunchtime yesterday and it arrived lunchtime today. Fantastic
Hi people, this is just a quick email to let you know how impressed I am with your service. I have purchased quite a few items from you and your prompt deliveries and ease of purchasing process will keep me coming back for more. I have recently taken up bushwalking/ hiking at 50 years of age. Mostly day walks with my two Border Collies where they are allowed of course. The plan is to gradually increase the size of our/my walks and then do some overnight and perhaps even some longer walks. So I still have a few things to purchase, tent , mat etc . But I will definitely be shopping with you in the near future because it is so easy and that comes down to how your shop is run. Thank you again.
Thank you so much for your fast service.I ordered the flask Tuesday afternoon and it arrived yesterday..I am thrilled with my purchase and your wonderful customer service. Thanks again
Hi, I would just like to say how wonderful and efficient you guys are there at Snowys. I have purchased from you guys on a few occasions and I could not praise you enough for your speedy delivery and customer service. I've mentioned to all my friends about how great you are and to check you out if ever they need anything camping.
Hi Snowy, We are very happy with our Oztrail de luxe 3.0m that we received from you within the promised time and we like the price and the cost of delivery. We put it up today for a practice and found it looked great.Dealing with you was easy and very worthwhile. We might need some sides in the future and will be in touch.
Good afternoon Just wanted to say thank you for your exceptional service and delivery of our order. It was exactly as described. Thanks again.
Thank you for the stove and stand I received this morning. Great product and even greater service from Snowys.Will definitely recommend your store to my friends.
Hi snowys Received my delivery today. I was a first time purchaser. Absolutely excellent service and the informative texts and emails were so reassuring. Congratulations and thanks heaps.
I just wanted to commend Snowys on their amazing service. I ordered a camping mat last Wednesday and it arrived on Friday, delivered to my home on a rural property in regional NSW. Never before, as a rural customer have I ever experienced such fantastic service. Well done Snowys and well done Toll. I was so used to waiting weeks, or having to go into town to see where the delivery ended up; maybe at the local stock feed merchant, the Council offices, service stations etc. I was stunned with how prompt and convenient your delivery was and how easy it was to do business with you. You have raised the bar locally for me. Well done Snowys!
Unit arrived today. Just want to thank you for great service. Very impressed with your efficiency.
Just received Merrell walking shoes I ordered just a couple of days ago. Cheers, arrived super early. Great shoes, fit like a glove.Thx again.
Hi Bob, I ordered the Oztrail Mega hooded cotton canvas sleeping bag -12 last month and just wanted to say a belated "Thank you" for such a top quality product and speedy delivery. Great service! Best wishes,
G'day Snowys, just wanted to commend you on the great service, communication and speed of delivery. We ordered the 40L Engel on the 2nd and it arrived on the 10th. You guys offered the best price on the product and kept the shipping costs super low. Thanks again.
Hey Team,Thanks Fast delivery times and great product, really happy.
Hi Snowys, Very easy purchase process, lightning-quick delivery and the products look great. Very impressive, thanks for everything.
To the lovely lady who walked me through computer when i ordered stretcher swag ,arrived pm today, things just happen like this nowdays ,service like this is very rare.THANKS AGAIN .
Best shopping experience ever Loved the website, so easy to navigate and find all sorts of things you might need. Having video’s detailing and explaining items was fantastic also it was very useful reading reviews. Only went online to buy a self-inflating mattress and ended up buying 2 self-inflating mattresses, a fridge/freezer and heaps of other stuff. Prices are very competitive. Living in a regional area delivery is often hit and miss but Snowys had the items delivered very quickly, in one instance the item was delivered the next day. Very impressed. The hand written Thank You note is a wonderful touch and we are putting the Camping and Hiking checklist to good use. Would definitely recommend Snowys and will definitely be a return customer.
Dear Marley My cooler box arrived today in perfect condition after only 2 days since ordering. Even the delivery guy was friendly and happy. Great service thankyou.
Would like to thank you guys for your excellent service and prompt delivery of my Coleman 6P Gold Dark Room tent. I have shopped with you before and will continue to do so.
You guys are awesome il continue using snowys for all the gear i need the delivery time is super quick.
Outstanding service Snowys, thank you very much!
Hello there We dropped in yesterday for a last minute hiking boots purchase, and I wanted to give feedback on the excellent product and on the helpful guy serving us. I was really pleased with the outcome, and the service and my son loves his boots! After that we wandered around the store and encountered a second awesome staff member who also gave excellent advice despite being very new and unfamiliar with the products. All in all a very fun and rewarding experience and we will certainly return.
Hi Bob, Just wanted to let you know that I am extremely happy with the sleeping bag I ordered from Snowys recently. Your prices were comparable with other stores however your dispatch and delivery were exceptional! For this reason alone I will certainly order from you again and wouldn’t hesitate to recommend your company to friends. Thanks
Just wanted to say parcel has arrived , Thanks and will be buying lots more , love the website.
Hi, I purchased a double camping chair and was impressed by the service provided and the prompt delivery of my order. Thank you very much
I received our Mr Heater yesterday morning in accordance with the delivery instructions, 3 working days after ordering it last Sunday. Thanks for the prompt, efficient and service to all in the “chain” including Ken for making this happened so quickly. The heater is working fine, as expected.
Hi Snowys,I just wanted to send you a quick note commending you on your excellent service.I recently made my first online purchase from Snowys and the experience was fantastic. Your website is excellent ... the best online retailer I’ve seen in Australia. Your communication through ordering and delivery was at just the right level; informative and simple. And your delivery was on time and well packaged. Thanks again for doing a great job. I look forward to using your services in the future...a shame you don’t have a physical store in Sydney...here’s hoping?
Hi Snowys Just wanted to say thank you. The mirrors I ordered arrived safe and secure within 48 hours Very happy with the purchase There are loads of other companies selling similar gear but none can match your service Thanks again
Fastest delivery ever!!! Recieved today! Thanks heaps Snowys!
Received my 2 chairs and I am very happy with them, the delivery was very quick and the camp chairs a great value and very comfy.Will be recommending you to my friends who are also campers.
Hi Eli, Just some feedback. I ordered my new tent Coleman instant up 4p gold vestibule blackout tent. Awesome. Arrived this morning to Buttaba NSW. Tents great & fantastic delivery time.
Guys thanks for the amazing service. Ordered Thursday mid morning arrived Friday afternoon. Qld to Syd. You guys are setting the benchmark for service and turnaround. I don’t know of any one that can match that and great prices to boot. Thanks, I don’t mind spending money for service like this.
Hi Snowys WOW....that's what I call good old fashioned service. From talking to the staff as to which tent would be just right for me, (the girl I spoke with was soooo informative). Then the tent was delivered about 17 hours later. You just don"t get that type of service these days, so thank you very much.
Hey guys just want to say how impressed i am with the service you guys provide. I have ordered alot of zempire stuff off you guys including the aerobase 4 shelter. Im impressed with how fast things come. And would love to represent your brand in all photos posted. Thanks guys
Hi, just wanted to pass on some feedback. I was extremely impressed with the speed of your service and how easy your website was to navigate. The reason I am actually giving feedback is that I like the inclusion of the handwritten feedback request note. I haven't seen this before and just seeing a little bit of a personal touch rather than the generic computer generated request I appreciated. Will be shopping again.
A BIG thank you for delivering our purchases very quickly and efficiently. Will come in very handy when we go to Willowbank this weekend and use them on the steel seats in the stands or on our picnic blanket on the grassy side!Thank you again and will not hesitate in recommending "Snowy's" to my friends and family.
Just a note to thank you for your excellent & speedy service regarding the above order. I received the goods 24 hours after placing it! Well done...
Hi Marley Just wanted to say a big thank you for your prompt service. I online ordered a Thetford 335 Porta Potti on Monday afternoon and received it, 200ks away, before lunch on Tuesday. Keep up the great work.
Hi, To let you know the sun lounge has just arrived and is great. Thank you for the quick service and delivery. All is well … very happy! Enjoy your day ….
Hi there Eli,Just a quick email that let you know that our product arrived very promptly and intact. I love the Australian slag! Will be ordering from you guys again for sure!! Warm regards.
Thanks Marley and the team once again very happy with your service , products and lighting fast free delivery looking forward to doing business again cheers
My name is Lynette and I purchased a camping shovel from your online store a few days ago. Just letting you know that we are happy with your service and fast delivery, I have purchased from your store before and that’s why I have done so again. So yes once again THANK YOU. 😊
I would just like to thank you for you service. My purchase arrived this morning great, and I look forward to dealing with you again . also a positive Toll is great as I live in a rural area delivered to my door keep using this company Austpost should adopt Tolls ethics . thanks again yours sincerely
My name is Maree and I ordered a kti safety alert to take with me on a 6mth trip from Vic to WA and back. I was told there was none in stock but would be sent asap, I received my PLB in 2 days. Great friendly service!!!
G'day, Just a quick note to reply to your request for feedback re my recent online purchase of a 22l Dometic ice box: I couldn't be happier and am very impressed with: the box ordered or Friday and delivered next Monday: the speed at which the box was shipped : all aspects of the purchase experience. Many thanks
I just want to thank you and the Team at Snowys for your very efficient and prompt service with my recent order.The items arrived on time and in good order. The delivery was placed at our front door as requested.We thank you and assure you that we will use Snowys in future should the need arise.
HI there… I love my new boots and your service was fantastic…... and they will soon take me around the circuit Mont Blank 12 day hike! Thank you
Dear Sir, am writing to thank you for such wonderful service we received on our purchase.
I would also like to say what a lovely experience it was to speak to Xan on the phone, she was so helpful to me and I am so appreciative. We will be telling our friends about Snowys and the great service.
Give Snowys a go for an easy and worthwhile experience. Quality products and service. You make camping fun!
I sat in the comfort of my lounge chair reading through travel blogs. A great tip appeared regarding a dry bag that doubled as a wash bag. After a quick Google search and a few clicks of the mouse I had placed an order with Snowys late on a Sunday evening. Monday my order was sent and Wednesday it was received in perfect condition 100’s of kilometres away. What could be easier? The Scrubba kit is amazing and I am sure it will be highly used as our family discovers the big wide world. My shopping experience was so easy, convenient and speedy…. I am very impressed! Congratulations to this team that provides such excellent service 10/10
Items were delivered early this morning. Many thanks for the excellent, friendly service you provide. It’s been a pleasure dealing with you
I don’t often provide feedback on purchases made via online sites, but I will this time.I have just received delivery of my purchase of Teva sports sandals. I ordered and paid for them online last Friday and they were delivered today on Tuesday. I live in country Victoria, so the 4 calendar day turnaround was exceptional.This was the first time that I have used your services, but the fast delivery, coupled with the excellent price on the goods, means that this will not be the last time.
Hi Snowy’s;Just wanted to thank you for the receipt of my order above. I just happened to find “Snowy’s” after searching for that particular model online.I’m very pleased with website purchasing process, tracking information, prompt (and free) delivery, robust wrapping which ensured item quality on arrival and the online fit-chart that assisted the sizing decision. The shoes are as described and I am aware of the returns policy. I’ll will now regularly follow your online store for my future outdoor gear purchases. Thanks again.
Hi Snowys. I wanted to say thank you. We ordered online and the item arrived in 2 days. The packaging was terrific so there was no chance of our items being damaged. This is the 2nd time we have purchased from you and the service was terrific on that occasion also. I would certainly recommend Snowys to my family and friends. Well done Snowys.
Hi Team, I just want to give a big Thank You for my 2 orders that you filled so promptly. I'm really happy with the items so far - not used them yet, but have unpacked them and had a look. The internet pictures and descriptions were really useful in making my choices. I look forward to walking the Camino in Spain with your gear. I have already recommended you to other people.
WAECO CFX28 travel fridge paid, free shipped Adelaide > Melbourne,received - no hassle, unbelievably quick and friendly. Toll delivery guy was on the ball. Product came as described and expected, well packed, even had little carry handle fitted to box plastic strapping as carry aid. Nice top off was a thank you card from "Alex". That's what I call Customer Retention! All the very best team and kindest regards.
We have previously bought a sleeping bag from you and now the solar panel as mentioned in the subject line.In both cases your service was extremely quick and the goods arrived securely packed and as described on your internet website.What made us even more impressed with the solar panel was that we were buying a slide-on camper on Friday, and the vendorordered the panel for delivery to our home address. Monday was a public holiday but still the panel was delivered on Tuesday!As we live in a small country town around 100km from Brisbane that is amazing service by any standards!Thank you Snowys, we will definitely shop with you again.
Thank you for the companion washing machine that I received today. I just want to to add what fantastic customer service you have. All your parcels seem to arrive ahead of time even when I use a remote address and staff are always a pleasure to deal with over the phone. The great service you provide if hard to find these days. I am looking forward to placing my next order. Keep up the good work.
Hi Folks, Received the beach chairs today, very speedy delivery and product is just what we wanted, awesome chairs...
A massive thank you for my chairs! I ordered Wednesday 1 May they arrived here in Perth on Monday 5th pm!!! Absolutely amazing service thank you
Dear Snowys I got home last night to find my order waiting for me on my doorstep. I had placed my order the previous morning. This is truly the fastest service I've ever received from any company, either inside or outside Tasmania and was well above and beyond my expectations. Keep up the outstanding service. Thank you and well done.
Hi, Ordered a kids camp chair from you,so Easy to order,fantastic that you have afterpay,packaged perfectly,product is quality and arrived so fast. Absolutely stoked as is my toddler,thankyou! 👍🏻😁
Thank you, just received my products, arrived quickly, and products meet and exceed expectations. Looking forward to using the jaffle iron, and very pleased with the X180 lantern/mozzie zappie.
Gday to the team at Snowys. I just wanted to say how happy I am with the service from you guys. I ordered some guy ropes on Sunday and they arrived at my place in Cairns on Wednesday. That is great service.
You guys are legends, thanks once again for the awesome service. Wish everyone I have dealt with was as good as you people
Gday to the team at Snowys. I just wanted to say how happy I am with the service from you guys. I ordered some guy ropes on Sunday and they arrived at my place in Cairns on Wednesday. That is great service.
Dear Snowys Thank you so much for your fast and prompt service and delivery. I thought the cupboard would arrive this week when my husband was back at work, as it was his birthday present for the end of May. When it arrived on Friday afternoon and I got home from work and my husband said, Please explain what this is? I said, Happy birthday it’s your birthday present! :)There was no hiding it now!! ;)Very happy Hubby!! Thank you again for your prompt service and we will definitely be buying from you again in the future.
Hi I have just received my order of an extra large duffle bag and wow, I'm so happy with the bag and the speediness of its arrival!
Love the Thank you card as it really personalises the experience. Will most certainly be back! 10/10.
Hi I just have to write and thank you for the awesome service I have just received. I spent the weekend researching what sort of new tent I needed and the size. After a really helpful phone conversation with a member of your staff I settled on a Zempire Aero TM tent which was on your website at a great price and also a Colman All Terrain Queen Size double height airbed. Once again the product was at a great price. The order was placed at 13.08 on Monday. The order arrived here in Mount Gambier just after 8.00am Tuesday – awesome service and a huge thank you to Toll for the speed with which they transported the order.The weather was perfect yesterday so I was able to pitch the tent and try the air bed. The tent exceeds all my expectations and the air bed is as comfortable as my real bed. Therefore I can say that you score five stars on every aspect of this transaction. I now know I will be using Snowys for years to come.A huge thankyou.
Hi there , just wanted to leave feedback about this purchase. Very happy with the quality of the tables/stools. The freight was inexpensive & fast, I only ordered it on Sunday & received it on Tuesday here North of Bundaberg. Very happy & I will definitely be buying from your store again. Many thanks from Teresa.
Hi Snowys, Just wanted to email and say thank you so much for your excellent and prompt service in delivering my recent order. Your website was incredibly easy to use to make our purchase. You guys have an excellent selection of stock available in general. Your delivery process was easy and the delivery person left my parcel exactly where I specified - that was awesome and very convenient! Thanks again for the great service.
I purchased the Oztrail Discovery purple swag recently and I would like to thank Snowys for their great service provided to me.The time from ordering to delivery was quick and efficient, plus communication via email and tracking system helped me to know what was happening with my order. I am very happy with my purchase and looking forward to using my swag very soon.
Thank you Snowys, very impressed. I placed my order on Monday 8 April 2019 (Adelaide), and it was delivered to my Sydney address this afternoon Wednesday 10 April 2019 No doubt of course Toll Ipec are partners in achieving this impressive service.Thanks again, and I am delighted with the quality of the product, well done.
Good morning, We would like to
Delivery and service outstanding, Simple online order system that works well.
Thank you all at Snowys for your speedy courteous and efficient service. The eco billy I ordered to be delivered to New South Wales arrived the next day in perfect condition !! Thank you very much.
Hi there Snowys team I just wanted to express how impressed I have been with your service. Your website is easy to navigate, ordering simple, and delivery has been prompted. Well done to you all! And a special big thanks to Bob who was responsible for sending my last order:-) Many thanks
Hi guys, just wanted to say
Good morning Snowys
G’day, I recently purchased a couple of items from you. ALL EXCELLENT. Thanks for the great service, communication and approach you take to customer service.
Dear Snowys, I must tell you how impressed I was with the promptness of my last delivery. Can't read the name on the thank you card very well, but can you thank Riley or
Hi Guys and/or Girls Just received my delivery from the courier today and
Hi there In regards to my purchase of an
Re your helpful videos. I have to admit to being a mature aged female and new to backpacking I found the video on packing a sleeping bag invaluable, I’d almost given up, thinking I’m the only person who couldn’t pack a sleeping bag. Thank you.
Your service has lived up to your promise
Good afternoon Snowys I received my torch today, wow fast delivery again and exactly the right product I required
Just want to
Thank you for asking about my purchase
Hi Snowys, I’ve bought from you guys a couple of times now and your service is impressive; with next day delivery!!!! I’ve recommended you to friends and I will continue to shop with you. Well done Snowys.
Dear Snowys Just to thank you for my recent purchases. As usual, the delivery process was excellent – I was kept informed of its progress all the way and received notice on the day of delivery. The Campfire Coffee Percolator (5 Cup) is quality material and well made. Took it camping recently to show it off – friends were suitably envious. I’m still working out the best place in my campervan to put the Companion Twin Cup Holder.
Dear Snowys, Thanks for your email. We have been camping since buying both
Received my order in super fast time. Very good prices too when I compared with other suppliers plus free shipping. I have yet to unpack & try out my tent, sleeping mats & sleeping bags. Maybe a sleepout in the garden this weekend! I will always check Snowys before purchasing elsewhere.
Thank you for my
Hi all, on Wednesday evening I ordered two inflatable mattresses from you as I have visitors coming next weekend. I opted for free
I would like to say
Hi Lisa, Received my granddaughters sleeping bag yesterday and will be giving it to her tomorrow for her birthday- her first sleeping bag ready for her first school sleepover. I’m sure she will love it. Thanks for the great service - from the initial phone call to Snowys through to the free speedy delivery!
Thank you so much for the prompt service. We are extremely happy with the product, surprised at how quickly it arrived and happy with the price. Once again well done and thanks. 10/10.
Hey Snowys!Just a quick thank you so much for your amazing work! The cute handwritten notes, amazing prices and extremely fast & free shipping - you are impossible to beat! Recommended you guys to my sister and she purchased with Snowys as well and loved you guys SO much!! Not one to review but was so happy with it! Will definitely buy again and let lots of people know! Thank you so much, have the best night!!
I just wanted to say thank you for my first order it arrived the following day (wow) packaged great! I’m so so impressed that I did another order and told everyone in my mother’s group ( you’ve sold 4 more
To the Snowys' team, a big
Just an email to thank Snowys for wonderful service and good quality of the product (240v pop up kettle) received. I would also like to thank Tara for her help with returning my original pop up kettle (.8L
Hi Snowys. Thanks for
I rang last Friday to ask if an order (Petzl Aktic headlamp) would get to Cairns for the following Saturday as I needed it for a race. I was told it
To the Snowys team
Just wanted to say a great big thank you to you and your team
I just wanted to say thank you so much for the great
Hi Snowys Team! I got my order today! Yeah! Well in time for camping on the long weekend
Thank you for your great service. Just received our SPOT tracker which was ordered last weekend online. Love the cost of postage! Also quick and efficient. With our big trip through the Centre, Too End and WA coast fast approaching, I have made good use of your informative blogs. I would definitely recommend you to my friends.
Good afternoon I just wanted to say thank you for the wonderful service your company gave. I only placed my order yesterday and this morning I received the goods – exactly what I had ordered. How efficient! I would definitely recommend your company to others. Keep up the good work.
I would like to thank Snowys for the speed and delivery of our orders last week. We had absolutely no hassles
Hi Snowys, My order just arrived, I wasn't expecting it this fast, Great service and great packaging, I'm very happy with the way you conduct your Business. kind regards
I would like to say how pleased I am to have received my order that was only placed on Thursday evening
Thank you Snowys for excellent and speedy service for an online purchase. Item arrived earlier than advised. Highly recommended.
Thank you so much for your excellent customer service! The delivery speed was amazing to good to be true!! Can not fault you guys in
Hi People, after a bit of confusion with my order initially, ( my computer is the devil) I rang up and found a really nice person on the end of the phone, who not only sorted the issue out in 30 seconds, this really nice person also gave me a laugh. (for free ) can't do better than that. My package arrived safe and sound today (1/3/19) after
Wow, just received my order from you much quicker than I expected. I'm very happy with the item and the service. Thankyou
Dear Snowys How good are you
Dear Snowys Team, Thank you for the great online experience
HI This was my first order and I would like to thank you and congratulate your company on your professionalism
Hey guys, Just wanted to say a huge Thankyou for your fantastic service! I ordered yesterday afternoon and my parcel arrived this morning, Well done! So so impressed! Will
Hi, this is just a call to say how good your service and delivery is, we ordered on Tuesday the parcel arrived Thursday the cooker and bag just what we wanted
Hi Service team
Great service Snowys. Ordered late Tuesday arvo and received goods next day. Thank you
Hi there, Thanks so much! Great price on a quality item and great service. It took less than 24 hrs from ordering to my door.
Hi Bob, Just wanted to say how pleased we were with the service from Snowys. Snowys website was easy to navigate and we purchased 2 Coleman Pioneer recliner chairs which are so comfortable. We were impressed with the speedy delivery, customer service
Hi Snowys staff
Hi Guys, Just a quick thank you to an
I ordered and today received our Oztrail 3mx3m canopy for
Hi, Just wanted to say thank you for the exceptional service we have just received. I ordered a jumping jack legionnaires hat last Friday afternoon and can’t believe that it was delivered today. Fabulous service, excellent price that can’t be beaten and a terrific company to deal with. Thanks
Highly recommend this awesome company, easy to deal with and customer minded. I purchased a camp pantry online and upon arrival discovered the freight company had damaged the goods. I called immediately and emailed through the details and photos and within a couple of
Hi Just wanted to say that I had a great experience buying from Snowys and it will definitely be the first place I look if I’m chasing anything else. Shipping was super fast too!
Dear Snowys team
Hi Snowys staff, the double burner work perfect, delivery on time and packaging great too.Thank you all
Gday Richard & Snowys, Thanks for such a pleasant purchase. Fast delivery, great value
Dear Snowys, Thank you so much for sending my
On its way? It's already arrived! You guys have surprised me, even ordering online from Newcastle hasn't arrived as quickly. I've had a great experience shopping with you guys and that info will be shared. Thanks for your efforts and keep it up
Morning Bob Oh So Happy Wow, ordered my hydration vest on-line yesterday after a very helpful phone call to your shop and I have just taken delivery of my vest this morning. Can’t wait to sneak out of the office and try it on.
I would like to take the time to send you this email in regards to the service that was shown to me when l purchased an Engel mt45 fridge bag. Plus the speedy delivery time as advertised, l would have no hesitation in purchasing from you in the future or telling
good Morning Thank you for our recent delivery
Just a note to say thanks so much for the quick service in ensuring my first order with Snowys arrived so quickly. Will definitely be a return customer for any further camping needs.
Just letting you know how happy we are with the speed that our order was delivered we ordered a gazebo on Monday afternoon and it arrived at
I would like to compliment your store on the great service and quick delivery of my Oztrail gazebo. It arrived in immaculate condition. Thank you again for the quick service.
Received my package and the whole procedure was
Thank you Snowys for wonderful service. Our order arrived promptly, well wrapped and exactly what we expected
Dear Richard and all at Snowys, Many thanks for your prompt delivery and for organizing a change in the colour of one of the Wolf camping chairs. We are very happy with the Wolf chairs and look forward to using them on our next fishing trip. All good.Many thanks once again.
Hi thank you, our Merlots new bed has arrived and the new replacement cover in now on his old bed So when his friend Rocky comes to visit Merlot there will be no jealousy when Rocky has a sleep on Merlots bed 😂 These beds are perfect when travelling in our van the old bed is now 4 1/2 years old and well used Dailey It has now just starting to fall apart underneath but the frame is still perfect. Thank you for a very quick delivery it has been a pleasure to buy from you Kind regards Merlot (9yr old Border Collie and his best mate 11 yr old Australian Shepherd who visits several times a week )
Dear Snowys We have just purchased the Sea to Summit 65L duffle bag from you online. I would just like to say from the moment I pressed the buy button on the site I have been most pleased. Your business is a pleasure to purchase from, communication from the very start is excellent, delivery was super prompt and the item is top quality. I cannot recommend your business highly enough, and I will purchase from you again without hesitation. Please feel free to post this email on your page if you wish and thank you for your great service.
Hi Snowys team...I’ve ordered a few things from you guys over the years, and I just ordered a
thank you yet again Snowy’s for the wonderful service! I buy a bit from you nowadays and recommend you to all my bushwalking friends as your prices and service are best in Australia!
Dear Bob and staff, I recently made a purchase and the parcel was delivered the next day to Medowie NSW thanks for the fantastic effort. The electrolytes I purchased are to be used by the local Rural Fire Brigade. Thanks again
Hey team, Just a quick note to say thank you for
Hi Snowy’s Team, Thank you for the great service
Just a quick note to compliment your service member Brock
Thank you Snowys. Ordered a Roman PWRGRID 20 W on Wednesday 23/01/19 and delivered to our door on Friday morning 25/01/19.
A pleasure to shop with you. Honesty and integrity
Hello Nick and the Snowy’s Team
Your service is exceptional, I ordered Sunday afternoon, and my goods were delivered to my door in NSW by
Hi, Very happy with my recent online purchase. Great quality products for a really great price, delivered the next day to my door. Love shopping with Snowys!
Wow!Awesome service. Delivered in under 24 hours to Canberra
Fantastically fast delivery and the perfect item really happy. I need more camping items
I placed this order at around 1.00pm yesterday 21st Jan 2019, and expected delivery towards the end of the week or early next week!!Imagine my amazement when the TOLL delivery van pulled up at my door at about 12.30 today. (Just short of 24 hours later).This is
Well done all, talk about fast delivery!!! It is unheard of to get something delivered down here the day after it’s ordered, I’m stoked!! 👍🏼Super happy, will definitely purchase from Snowys again!!
I recently purchased a Black Diamond Storm headlamp. I ordered it on Sat 19 Jan 2019. Amazingly, it arrived Monday 21 Jan 2019
This is the third or fourth time we have purchased from you, and have been very happy each time. Pricing is good, quality has been good, and delivery/shipping has also been good.
Hi James CST Just letting you know that I and my bowling friends love your Chill towel. Perfect for our hot weather, and delivery to my door the next day!Fantastic service!
Thanks for the great online shopping service We will definitely be shopping from you guys again Cheers
To all at Snowys. Many thanks for the prompt delivery of my new 12volt fan. Absolutely first class service! Will be recommending you guys & gals to all and sundry. Thank you.
My order for the cooler bag arrived today all the way to Point Lonsdale Victoria. Brilliant! Perfect for my needs and such fast delivery. Amazing! Thank you!
Thanks for the quick delivery and quality product. Would definitely recommend you guys.
Just purchased a fridge stand for my Waeco
Good afternoon I just want to say thank you for the fast delivery I received, phone your office to see if had in stock on hand you did placed
Thank you so quick,amazing.,Love my stove
Hi There, Thanks for your review note
Hi Snowys Just wanted to say thank you for the great prompt service. We bought the Coleman Instant Up 8 man tent and spent four nights in it over Christmas. We have two children and there was plenty of room for all of us and all of our gear. The tent doesn’t have a divider which I thought it might
Hi Nate, The picnic set has arrived! It awesome and arrived so quickly. Has everything we need and fantastic quality at such a great price.
Thank you will definitely be shopping more with you guys! Regards,
A big thanks for the quick service you just provided to me Ordered a Milenco set of towing mirrors on midday Wednesday for delivery to a regional town location and was fitting them to my car by Thursday lunchtime Quickest online delivery I have experienced the fitting video you
Just wanted to say thank you for the speedy service! Ordered a drink bottle for my daughter and cannot believe how fast the turnaround was! Drink bottle is perfect and fabulous service- thank you!
Hi, Just wanted to say thank you for my purchase. From ordering to contact via customer service and super-fast delivery my purchase arrived with no issues! Will definitely be a return customer!
Hi, 4 person instant up tent arrived yesterday
Thank you so much. Yesterday morning 7th I ordered towing mirrors and this morning 8th they arrived in country Victoria. Thanks so much for such great service
Wow, thanks for the great camping stool - your delivery was amazingly fast. I wish everyone's customer service was as good as yours.
Hi Everyone at Snowys.I want to tell you how wonderful your products
Wow, what can I say? I ordered 3 products on New Years Day, which is a public holiday. My delivery arrived 2 days later on the 3rd. That is the quickest delivery I have ever had. All products were as expected and described. My family is so appreciative and no doubt we will use them until we need new ones. I will definitely be shopping at
Thanks so much for your exceptionally prompt service at such a busy time of the year.
Thank you for the ease of service, competitive price and prompt delivery am very impressed.
Hi, I just wanted to say how impressed I am by the speed of your service - we only ordered our new tent on New
Hi Guys, Ordered an eco billy late on the afternoon of Wednesday 19th
Good morning Snowys, Just a little note to thank you. My sons present has arrived all safe and sound and all along the
just like to say thanks very much for your great service and lighting speed postage to me in Boyup Brook WA, I’ll be in contact for other camping
I would just like to thank you for your excellent service I placed an order on Boxing Day and it was delivered today 28 Dec I live in regional NSW Once again thank you
Hello Just wanted to say thank you for the hassle free online shopping experience I had at Snowys and also the prompt shipping of my items during the crazy Christmas period
Hi Kenneth, Last Friday I bought an Oz Trail Deluxe Gazebo replacement cover
Hi there, It was a present for Xmas and they were rapped with the backpack, thank you again for great customer service and quick dispatch of the backpack, will shop here again in the future.
Great service great products prompt delivery!!!! Thankyou
The service I received was splendid. Good website and follow up of order which arrived promptly. All the best to all involved in providing the service.
Thank you for a trouble free and efficient shopping experience.Was very surprised when my order arrived today (
Hi Guys What a great surprise to receive my order today Monday 24th after only ordering on Friday 21st allowing for a weekend between
Free delivery was a bonus, will be ordering again when a new replacement is
Just wanted to say what friendly customer service you have at Snowys. Phoned to make sure would receive before Christmas and staff helpful with my concerns. Fantastic super fast delivery to Central Coast NSW. Was pleasantly surprised at how quick delivery was from QLD. Was a little concerned wouldn’t arrive for my son’s Christmas present Swiss army knife but no worries thanks
Thanks for your terrific service. Most impressive. My dog Cilla loves her new fold up camping bed and cover.
Hi, a quick note to say THANK YOU! My order arrived within two days. Couldn’t be happier with the price, product and the service. Highly recommend.
Just to let you know that the order has arrived on time and as described. I’m very happy with the service, the boots and the price and shall sing your praises.
Just a short note to thank you for your amazingly quick delivery of my order. Happy Christmas 🎄
Order received this morning. Couldn’t believe how quickly it arrived! Excellent service.
I'm delighted with my new Helion 60 litre Deuter pack - ordered only a few days ago and delivered to my back door today. Unpacked it and it's everything I hoped for. Fantastic service and
We recently purchased a 25lt Ice Kool ice box through Snowys after having an unpleasant experience at a large boating camping & fishing retailer with rude staff who were unwilling to offer an appropriate level of customer service to us. The price was very competitive, the ordering process was easy, free delivery was offered and the item turned up promptly and well packed – in all a fabulous experience and we will definitely use Snowys again (and recommend to all our friends & family) Well done Snowys!! Merry Christmas to all your staff.
Thank you so much, I’m so impressed with my order, the
Delivery in less than 24 hours at this time of year is impressive. Thanks for your service. I will be back.
Cannot believe it - it is here - and not delivered by carrier pigeon either! Well done to you! Thank you very much.
I came across Snowys while researching some decent quality unbreakable drinkware. Previously I was unaware of their existence, but their prices on some items were very attractive, and on their website, I found things I didn’t even know existed and had not seen elsewhere. Consequently, I placed an order in the early afternoon and was totally surprised to see it delivered on the following morning. The items were of high quality, as advertised and in good condition when I opened the package. You can’t ask for much more than that, particularly during the week before Christmas.
Thank you for the quick and efficient service I received for my recent order. I appreciated being kept informed of the progress of the out of stock items and didn’t expect to receive them so soon. I would happily recommend Snowys to family and friends.
Hi, we have not used our evaporative cooler as yet but I am extremely happy and impressed with the service we received from placing the order to sorting charging and battery replacement.
I made my order just before midnight Wednesday and my order was delivered by Friday. I was so surprised given it is the Silly Season.
Just letting you know we received our hat and we are very happy with it and your service. We have placed an order for more hats.
Hello to the customer support team, My replacement melamine mug just arrived in perfect condition and with the speediest service on the face of the earth - thank you so much! My husband has suggested that we put the original cracked mug on the kitchen windowsill to remind ourselves every day of your wonderful service.....I’m seriously considering this. This is how to impress your customers. Thanks again, Jan (and Bob)
Thanks for the great service and price. Ordered on Wednesday and arrived first thing this morning.
I would like to thank you very much for the quick service I received my stools about 2.30pm today. Very happy with everything. Thank you
Thankyou Snowys for fast delivery of camping chairs. Great product and really great price!
To all your staff. Thank you
Everything I purchased has been great and I get your newsletter I tell Rays and army disposal managers that got nothing on you
Just a quick note. Ordered a tent at
We previously ordered the below camp chairs & they arrived in Albany very quickly to our surprise. The service is always excellent at Snowys & would definitely recommend. The chairs are wonderful & comfortable. Do love the wine holder. They are very sturdy & well made. Would thoroughly recommend this product. Cheers again!
Thank you, for the prompt delivery, my leader of the opposition will be over the moon, she could not find them in Victoria. Browny point's for me,
Hi, just to let you know that the order arrived yesterday. Please accept my sincerest compliments at the level of service and efficiency with this order. The delivery time coupled with the presentation and quality of the product is excellent. Please pass on my seasonal
I received my Waeco CFX40 today and was amazed
Thank you for reliable service. So very happy with my camping stove
Thanks so much for the chair which we ordered on Thursday and received in Albany WA on the following Tuesday. Such fast delivery and also free. The price was also cheaper than anywhere else. Very happy.
Hi Snowys, Received my order in super fast time and am very happy. Many thanks and Merry Xmas.
Hi all at Snows, Received item today, very fast delivery, excellent product, fits well.
My parcel of the mobile picnic set has arrived (very quickly I might add) and all in good shape. I WANT TO SAY A VERY BIG THANK YOU FOR YOUR EXCELLENT SERVICE. Keep up the excellent work and I think we may be doing business with you in future.
Hi Just wanted to say thank you for your speedy and reliable service at a great price. We ordered a product online on Sunday night and it arrived Tuesday morning. Thanks again.
Service is exceptional. Anything to do with camping I wouldn't shop anywhere else. Their product range is great and their service is second to none.
Hi on Wednesday I ordered 2
My order arrived safe and sound today. I´ll definitely be recommending Snowys to friends and family.
Hi, just dropping you a line to let you know that I have recently purchased from your company and was most impressed with the quality and also the extremely fast postage. Well done. Thanks so much.
Hi Snowys Team, I recently placed an order for two side panels for my Blackwolf 300 tent. Phone service was very helpful and when I placed the order online I paid for express delivery. Delivery took less than 24hrs. I was very impressed as I live in the Illawarra a couple of hours south of Sydney!! This really made the difference as the side panels came in very handy with the wind and rain we had that weekend. Thanks again for your excellent service!
Hi guys. Just received my goods and very impressed with the whole operation from ordering to delivery. Excellent service and I will be highly recommending Snowys to my mates.
Hi Kenneth, I received my order today and couldn’t be happier with the bag and in particular, the excellent service I received from the team at Snowys. I will definitely be shopping with you again and looking forward to recommending you to my friends. Thanks for all your help, the speedy delivery of the bag and for making the whole process an easy and enjoyable experience.
Just a quick note of thanks for great service. I received my order within 2 days as promised (QLD). Happy with a great product, and super fast delivery. Again, thank you.
Thanks for the excellent service - items were delivered about 24 hours after I ordered them, exceeding my expectations.
Hi there although I’ve only been a customer for a short period
Just a quick note of thanks for your amazingly fast delivery - ordered 12.30 pm Tuesday and received 2.30 pm Wednesday! Amazing! Great product and great price too. Thank you from a very happy customer
Excellent service, price and quick delivery.
Hi Snowys Team, I placed my order on Saturday, had confirmation first thing Monday and the package arrived this morning (Tuesday). Excellent product, excellent service, couldn’t ask for more. Many thanks
Dear Snowys, My Companion Double Burner Cooker arrived today in Perth (2 Days ahead of schedule) and was up and running within 10 minutes. Great product, great price and great service. Thanks once again for your assistance, PS You are putting Perth stores to shame!
Hello Bob, We just received a pack of these Primus unbreakable stemless champagne flutes for our caravan travels from Snowys online & Rhonda is very happy as they fit into her arthritic hands very snug. P.S. Delivery was very speedy as we received to North Queensland within 36hrs from order.👍
Thank you, parcel arrived today. Xtremely happy as we are heading
The item arrived by Toll 1600hrs yesterday-
Good afternoon, I placed an order yesterday and received it (in outer western Sydney) today. Great job!
To Whom It May Concern, A brief note to say I can’t believe I ordered my coffee percolator in the afternoon and it arrived on my doorstep in country NSW the next morning! Will definitely be ordering from you in the future.
Hi, I just received my order.....fantastic service. Thank you.😀😀👍
Thank you. Order received, very promptly. Will try to use you again. Thanks for the camping list 😁
Just wanted to say thanks for the great shopping experience! Never heard of you guys before but found the product I was after at a great price with free shipping - and it arrived less than 24hrs after I’d ordered! Really blown away!
Hi team! Just wanted to say you’re awesome and I appreciate your fantastic service! Kind Regards, Robina
Thank you Snowys team for the fantastic service. My
Goods ordered Monday night, received Wednesday, excellent customer service, very happy.
Just a thumbs up for the ultralight mat and dehydrated food I’ve bought from you this year. Your prices are generally the most competitive and your range and quality of the goods are up there with the best. That will bring me back to you every time as I search for better and lighter gear to improve my experience of bush walks and bike touring. I’m preparing for the big one in Autumn, the Bibbulman Track and maybe a bike ride to get there or most of the way there from SE Queensland
Hello Snowys, Purchased a Coleman
Very pleased with the stove. Extremely pleased with the service and delivery. A friend of mine recommended your company; l will do the same.
Chacos arrived this morning. WOW! What speedy delivery! The Chacos are excellent again - this is my second pair. Many thanks.
Thank you for my purchase of an
HI Lisa, I ordered solar panels from you yesterday and they arrived today, I wasn’t expecting them till Friday well done. The guy I spoke to yesterday was very helpful, very impressed with Snowys, I heard about you from a friend at work.
I would just like to thank you for
Hi. 🌟 🌟 🌟 🌟 🌟 for my beach mat. Ordered Monday evening and delivered to tweed Heads via Fast way couriers at
Hi guys, I just purchased Mitchel Discovery KS Swag. Wanted to mention how impressed I am with your service. Delivery was exceptionally fast and user experience has been fantastic. Easy to follow videos on the features made it an easy choice for purchase, and the videos on
Hi off to new
I wish to congratulate you on your amazing service. I received my parcel the day after ordering when I was expecting it next week. Awesome!! Thank you
Also: Excellent product now that I have actually got it. Only thought I have - should be possible to buy the convex aero efficient mirror on the standard arm too, not just the long arm. With a 2 metre wide wind up van that is all I needed, but wanted the convex mirrors.
Thank you The Milenco mirrors arrived today 23/10. Very fast delivery. Your company is quite organised. They appear to fit very well, only time will tell on our next caravan trip. Thanks also for
Hi Placed order in Melbourne yesterday at 1.00pm - arrived today at about 3.00pm. Great service and great communication re receipt of order, despatch and delivery. well done
Hi, Thanks …. My order was delivered today, sitting at my front door when I arrived home tonight. Excellent service and the products were all there as ordered in just over 24 hours.
EXCELLENT SERVICE....Will certainly be dealing with you again
I purchased a cutlery set from you guys and
Many thanks to Rhi and your team for the wonderful service we received in the last few days. We ordered a pair of towing mirrors on Friday and received them today,
Greetings to whoever is concerned, just wanted to thank you all for the speedy transaction and delivery, fantastic, and well done, you have won a very satisfied customer
FYI, I’m extremely pleased with my Black Diamond walking poles. They’re great. I’m also impressed by the timely, efficient service & support provided by the Snowys Team. Thank you. Well done.
Thank you for my Engel fridge/freezer cover. I am astounded at how fast the delivery was. I arrived home at 12-30pm today and
Great product with best quality and price!! Customer Service was perfect. Delivery time was just perfect within a day only, unexpectedly!! Overall - very satisfied customer
Good morning We just wanted to let you know how pleased we are with your service. We placed an order on Wednesday night and while the expected delivery was to be 5-6 business days, the goods arrived Friday morning. Fantastic service !! Keep up the great work.
Very happy with
Sorry for the late reply, like most Australians. Working hard on the
I want to thank you for the Quick service
Fast delivery...I know you can't promise it for everyone (I live in Brisbane) but my delivery was made the next day. Most impressive and exceeded my expectations. Just like
The following is my response to the Thank you note with team member name Bob. I valued the Fast Track delivery system. Email updates and tracking option very good. The option of free delivery was one of the swaying influences for my purchase. Have come to appreciate the Snowy's website. Pricing is competitive. The product details provided and
Hi Just to let you know that I thought the service I have had has been amazing, so quick to arrive! Great sun shade for
I ordered some poles this week and they arrived yesterday. Thank you for the ease of ordering and your prompt delivery. I appreciate e great service.
I ordered some poles this week and they arrived yesterday. Thank you for the ease of ordering and your prompt delivery. I appreciate e great service.
I received my order yesterday, what exceptional service. The camping dog bed is awesome. This is the best online camping store to buy from and free delivery to WA an added bonus. Thanks again
Hi incredible team
I am absolutely thrilled with my service - fantastic communication of everything, great price, and excellent service.
10 out of 10 for everything.
Would like to give you an excellent report for the ease and efficiency of purchasing from you. I ordered 4 pieces of mesh for our camping toaster yesterday and they arrived today. Fantastic service. Your website is also very easy to use.
I'm providing feedback, as requested:
* easy website to navigate
* free postage a plus
* Aussie company a must
* enjoyed Aussie flavour of
* pleased to get an email about shipment
* impressed by the speed at which the item reached my address.
All in all, a very positive experience!
Hi James at Snowys
Best service ever! Thank you so much, I'm really happy with my experience the item arrived today and it's perfect!! I'll buy again.
Hi Bob, Just wishing to compliment Snowys on your excellent service and delivery of the order listed below. As promised at
Snowys, thank you so much, I have received my Petzl, THAT IS PROMPT - and I am impressed. Have a great weekend 😊 Kindest Regards
Hi Kenneth and colleagues, I don't usually do this but Snowys' has been exceptional! I didn't have time to track my delivery but this did not matter as it turned up before I had time to check its whereabouts.
Thank you for your swift response to my recent order. The stool has just been delivered and I also appreciated the
Thank you for the quick and efficient online purchase and delivery of my order. I was so impressed with the email confirmation and tracking and prompt
Dear sir/Madam, I would not normally bother sending a review but feel that because of the exceptional service that we received it was necessary. Firstly on the phone with an enquiry which was handled with expert
Hi Guys/Gals, Great service! Received the item promptly
Hi there, Just wanted to say how happy I am with my online shopping experience with Snowys!I ordered 3 x CamelBak drink bottles yesterday from the website and they arrived first thing this morning! Fantastic prices, super fast, free delivery - will definitely
Thank you James for processing my order I received Overnight Free delivery for a $10 order Maybe you could teach a few other Retailers in Australia how you treat your Customers And maybe Australia Post could be looking on, as it takes them at least 7 days to deliver to this country Area 500klms from Sydney Their Express Post takes 3 Days Once again I thank you for the service and I will Spread the word
Just want to say I've only recently found you guys and have ordered 3 separate items.. congratulations on excellent service, prices and very fast delivery... items are excellent quality!! will recommend you guys and will use you again!
Received my order today, delivered promptly as promised. I was pleasantly surprised to find a thank you note from James, who is obviously responsible for the efficient service. Keep up the good work James. Thanks.
James Just received our airbed purchased
The prices were the best I found and I’m very happy with my black diamond trekking poles I ordered. I received my order very quickly and will definitely consider purchasing from Snowys in the future.Thanks again
Thank You Snowys
Received my order yesterday. Thank you Your service is amazing. I ordered on Thursday and it arrived the very next day. Yours would have to be one of the easiest purchases I’ve ever made
This is the first time
Exceptionally happy with the price of my Companion EzyWash Washing Machine and FREE delivery (what? really!!!). Arrived very quickly too. I also appreciated the Thank You card from James, and also the bonus camping & hiking
Just a note to say thank you for such prompt service & as a result of that a speedy delivery. Ordered Monday & in my letterbox today Wednesday, not bad from South Australia to Tassie. I think the secret is that you use Toll & in my
Dear Snowys I ordered on Monday night. I arrive home from work mid-afternoon on Wednesday and my new SteriPen is sitting on the doorstep. You do realise that this is WA and we wait days and days for everything to get here?? Nothing arrives in 1½ days. Ever. You have set a dangerous precedent for web traders. Thank you for the prompt service and the safe arrival of the product at a very competitive price. Warm regards
Hi I have received my order and just want to thank you for the excellent service once again very efficient and I have
Already got my mini esky which I only ordered about
It’s always a bit daunting buying something online as you never really know if it’ll turn up and I was happily surprised by the extremely fast delivery time!! Thankyou!! What a great store, fantastic service, competitive prices & a huge range of products. I’ll be back to shop here again! Cheers
Thank you Snowy’s for my very positive shopping experience! With a well laid out website, great communication from the team and the impressive speed of
Hi, I just received my order and saw that you would like some feedback. This is the first time I have shopped with you and I was very impressed. I was chasing a Joolca shower accessory that no one had stock of (not even
Thank you Snowys, for providing me and my family with the best ever customer service.
We received 100% customer satisfaction and you delivered our items in perfect condition.
The process from the beginning to the end was excellent and very
Hi Guys, Just wanted to thank you for the very efficient and prompt delivery of my alarm clock recently. (Nice to know that someone still sells the old-fashioned ones.) Great service! Cheers
Just some feedback from the recent purchase of our gazebo
Massive thanks for the keen Newport women’s sandals I ordered and received in only two days!! You guys are lifesavers, as I’m heading off to walk the
Hi there Just have to pass on my praises for your excellent service. Ordered an immerser to take overseas so I can rely on safe boiled water to
Customer Support Team, Rarely can I say this to any business, so I’m saying this as loudly as possible; SNOWYS, YOU HAVE INDEED EXCEEDED MY
Hi there, I just received an order from you and wanted to say how reasonably priced it was and how amazing the speed of the delivery was. It was an excellent experience. Couldn’t beat it. I will definitely go to your website if we ever need anything in
Good morning I tried to write a renew on your website and facebook but couldn't find a link. So here is it in an
Hi, responding to the card in my package from Alex in Customer Support. This is my first purchase from Snowys, happy to say the experience was excellent, very fast postage, well packaged, thanks very much, I'm certain to shop with you again.
Hi, thanks for the prompt delivery of our new pop up kettle it was less than 24 hours and we are happy, Warm regards
Hi Snowys, I placed this order yesterday and had it delivered today, Thank you so much for such excellent service and competitive pricing, Keep up the good work
The poles arrived this morning ...... hand delivered to our home address ....wow what an amazing service. Thank you so
Thanks for the speedy shipment of my Pioneer camp oven bag and lid lifter. Very happy with both. The service you offer is second to none, and your products are always good quality. Not sure how you manage to get them from S.A. To Victoria so fast.
Thank you very much for the fantastic delivery service and prompt delivery I am very pleased with the goods and will be shopping with you guys in the future. 10/10
To Whom it May Concern, I just wanted to say I am very impressed with how quickly you
Hi Just ordered my first online order with you guys and more than likely it
***** 5 STAR Rating
From making an
Eli, thank you for fantastically quick delivery of our "water boiler". We use this to make coffee in hotels on holiday. as we travel to Nepal, Tibet,
Thank you for sending the money belt so promptly and with no postage cost. Tremendous service. If you have a chance to suggest anything to the manufacturer, I would say the plastic buckle could be more
Hi Guys. I received my order today. Thanks for efforts of your team..firstly with sorting out the online purchase. which ended up being the wrong expiry date entered and secondly the dispatch follow up to ensure my order made to me. I'll definitely be back.
Hi Guys, My order has arrived and your service and timing is great – the timeframe from Toll though is pretty slow, you dispatched Monday and I have received Friday in Melbourne
Thank you for the prompt and excellent service. We ordered 2 gazebos and they arrived the next day in good condition and well packaged. This is the second time I have shopped online with Snowys and will certainly do so
Hi there Arrived in Tasmania today. The heater is everything I thought it would be and more. The price was unbelievable for the product I received and the quick free freight was a bonus. Thanks for the great service by the Snowys’ team. Please feel free to share this review.
Hi Ash 😊 just letting you know that I have just received my Waeco fridge/freezer thank you very much -your service was excellent, delivery excellent didn't take long at all to arrive
My wife bought a few items from you last year and was highly impressed with your product range and very fast service so she didn't hesitate to recommend your service. Many thanks.
Hi Guys, Thanks so much for the very fast service! My Grand Aero3 towing mirrors arrived today and I’m very happy.
Jet Boil arrived today! Awesome piece of kit beautifully packed & wrapped Thank you
Hi guys, I ordered a pair of Merrell
Hi, Just wanted to express my thanks for your prompt delivery of my blue whistling kettle
Just a quick email to say thank you for the amazing service (again!).I purchased 4 x replacement mouthpieces for a children’s
Just love my new chair and your service was excellent as usual
Thank you for such an efficient service. Well done. My order (camp oven) arrived yesterday! Can't wait to get out into the bush and try it out. Cheers
Hi Lisa, Thanks for your prompt service and delivery of the 1.25 Gasmate bottle, which I ordered on Monday and received today. I am only too pleased to recommend Snowys to any of my friends who require any item
Here’s my review as I don’t know how to make a google review, I’m probably too old, lol
Hi Snowys Team,
Hi Benny, Got my order today and a note saying Thank you. Just wanted to say THANK YOU for fast service and quality products.
Also pleased to have a list in there letting us know the gear you keep at your shop. More than happy to buy all our gear from you and will spread the word. Once again top job and all the best to you.
G’day Sean Many thanks for sending my Darche swag to Willunga last week. Great bit of gear and fantastic service. You made it really easy, thanks again! Kind regards
Hi guys, sorry I didn’t get back to you earlier, been
Hi Bob, Thank you very much for the prompt service in
Found the website easy to navigate, great products with a great service. As well as the product being of good quality, service is paramount in our opinion and Snowys definitely met
Thank you Snowys, absolutely fabulous service from Qld to Sydney in a day and no delivery charge. What more could one ask
Amazing! Write this one down for customer service Spoke to your staff on Friday for advice... really handy 👍 Ordered boots after hours Friday from Perth Arrived at my office
Benny, Snowys Customer Support Team, Replying to your letter-drop....we were really happy with your online delivery service recently. The headlamps arrived promptly and well-wrapped. The headlamps were ideal...just what we wanted and the price was right also. We certainly would be happy to shop with you again....hopefully soon. Thanks
Hi Snowys, While shopping online with a competitor I came across your site, while the pricing matched, one thing that I could clearly see was that you are passionate about what you do, especially about your customer service & support, and I liked that, more than the order that I was placing. I proceeded to change all
I would like to give forward a sincere thank you for the delivery that was received yesterday, not only was everything delivered fast and in excellent condition, I believe more importantly that service like yours it is absolutely rare to find.
Keep up the excellence in service delivery!
PS. I usually don’t do reviews, but I believe that you are worthy of it. Best wishes & regards,
Hi, Thank you so much for the food and equipment I purchased from you. My friend told me about your company before I
I was amazed to receive the order I
Hello there, I am David and writing to let you know that I have received may items in an excellent construction just like the other staffs
Hi. I purchased a Darche cold mountain 900 sleeping bag. Couldn’t wait to go test it out. So I slept in it in the backyard on a tarp with no other coverings. That
Dear Luke, I was very happy with the ease and rapidity of your a) website and your b) your service. Also, your website offered the cheapest price for the product (Nik Wix, washing fluid for down and feather garments).
Hi there, Amazing I received the first parcel on Friday, (3 boxes), just waiting on the next one. So impressed with the service will definitely recommending Snowys to everyone. Now to open the boxes. Woohoo happy camping to us. Cheers
Hi, Just a quick message to say thanks for the great service. I should’ve looked at you range closer before I ordered as there are a couple of other things that I want to buy from you! Very speedy service and delivery – Excellent! Thanks
Would just like to say
Just wanted to thank you, I have ordered twice online and was impressed by your great website and super fast delivery (thanks Benny for the packing) as well as the great price's. I'll definitely tell people where to go...Snowys... to buy and get great service.
Dear Snowys Thank you for your service, I rate it as very high and I am very satisfied. I wold recommend you to others.
Hi, I would just like to say thank you for your excellent service. I placed my order online on the weekend and had my order delivered early Tuesday morning. I wasn't expecting that
Hi Guys, Received my order yesterday about 12:30 and product arrived as displayed on your web page. Just wanted to pass on thanks for the great and prompt service. I have purchased several items from your site and have always found Snowys to be above standard and very helpful if I have called for product information.Keep up the great work and I’ll definitely be back for anything else I need
Just a quick email to Thank you for for your very professional service and prompt dispatch of my cooler I won't hesitate to use or recommend your shop in the future once again thank you all very much
Hi Snowys, As
I would like to thank your team for their excellent service. Once
Hi there, I just wanted to let you know how impressed I was with your service! It certainly has left a wow factor with me and has confirmed that a lot of local Australian online services are way too expensive and take way too long to deliver!
You gave me free shipping and also delivered the next day!!! Even though my purchase was tiny it sure was the experience that has left me with a smile and no doubt will I be referring your shop to friends and for future shopping!Thank you
Thank you for the prompt delivery on 2 July of the
The best place to get camping equipment or supplies .. kind regards
A note of thanks for such excellent, prompt service. I'd ordered online around midday yesterday, and taken the Express Post option. The item arrived today! Just 24 hours turnaround, which is incredible.
G'day Eü and Team, My order arrived this afternoon and I'm delighted with the flask and the awesome service; thank you.
Thank you my order arrived today. Ordered Sunday night excellent service.
Hi Snowys CST, Thank you for sending my parcel. I got it after 2 days or less. Very impressed. And was left in my
I just wanted to thank you guys for your excellent service and very competitive prices. I ordered a hydration vest and bladder, you emailed to say they were out of stock and that they had just come in. I’m delighted that you sent them
Hello, thank you very much for my order which came today. I couldn't believe how fast it was. Ordered late Tuesday night and arrives early Thursday. 500ml Nalgene drink bottle plus three Nalgene 500ml storage containers. I realised one of the items I ordered was too small; my fault. Given how quickly Snowys does things, I immediately ordered another in
Hi Josie, Just wanted to thank Snowys for getting our tent and tarpaulins to us so quickly and efficiently. We placed the order online on Thursday evening in WA and it was delivered to our home before lunch on Monday. Excellent service! We did a trial set up today in the
Hi! Just received the water bottle- which I ordered yesterday!!- and am so happy with it, not only did it arrive super fast but so well packaged. Can’t thank you enough, will definitely be shopping with you again!
Thanks for your prompt service. I am happy with
Good morning Snowys
I must say what great service so far,
Now to test the unit which I am sure will meet expectations, keep up the great work and
Dear Lisa & Team @ Snowys, Thank for such friendly efficient service. My
Hi Kenneth Just wanted to say thanks for such great service with the delivery of my thermos today. Totally did not expect this till next week so am thrilled it’s arrived already (a present for a 78) and I only ordered it yesterday. I’m very disappointed in Australia’s lack of customer service these days so I will be singing your praises BIG time....have already posted on Facebook. Thanks again, and keep that great service up. Cheers
Hello to Tim, Leece, Lisa in-store today and the original gentleman who served me the other day. Awesome customer service to all of you – many thanks and an excellent product also! I’m a very happy customer. Wasn’t too aware of your business prior to this but will definitely spread the good word of mouth and be back to shop again. Cheers guys, you’re doing a great job.
Wow, your service is great. Received the kettle in good time,
Opened the product and the packaging was very good,
This is not my first purchase from Snowys, and will not be my last. Your pricing and service
Thanks for the fast postage of our goodies. Received today. My husband Paul and I look forward to eating our meals in 3 weeks when we tackle the light to light walk down in Boyd National Park.
Many thanks for providing the Excellent Service and the very prompt delivery of our fridge-freezer. It all went smoothly and safely.
Fantastic service. Happy to give a review.
Hello Snowy Team. I am very impressed with the quality and variety of top Outdoor and Camping Products you sell. But even more in awe over the speed of delivery from you. I have now been fortunate enough to have two deliveries from you. First one very fast indeed (maybe a fluke?),
n An excellent website providing all the product details required
n An on-line system easy to navigate, which worked perfectly.
n Favourable price comparison
n Free delivery within 24 hours
n A constant effort to satisfy the customer
---- That’s a top-class score for Snowys!!!
Hi Snowy's team
Dear Guys, Thank you again for the fantastic service; we are so impressed by your website, competitive pricing,
I have made two purchases from Snowys and each time I have been impressed by the ease of purchase, promptness of delivery and excellence of the product. I would have no hesitation in recommending Snowys.
We are very pleased with the shower and will look up Snowys for any future camping purchase.
Dear Snowys, thanks for the delivery today my order of A Black Wolf Super Deluxe sleeping mat 44 hours after it was ordered.
This was excellent and commendable,
Thanks. Kettle we purchased arrived at
G’day Bob, I received my order of 2 Coleman Stadium Seats this morning.
Hi Bob, Great news my order has just been delivered today from Snowy. It turned up just in time to use this weekend Fantastic!! Many thanks
Thanks so much for your service, absolutely extraordinary ordered on Sunday, in my hand Tuesday 12.30pm, not even 48 hours. Would highly recommend you to anyone.Thanks again
Thanks for such an easy and extremely quick delivery. Your pricing was very competitive
I would like to say thank you for your quick delivery of my excellent quality product that I bought off you. The Joolca hot water shower heater arrived in excellent condition and I am very grateful for your service. If I am in need of anything else I will surely buy from you again.
Dear Service Staff Just a quick note of thanks in appreciation with the smoothness of the purchasing process and speed of delivery.
I ordered a camp oven and storage bag along with the lid lifter and trivet on Monday and the oven tripod on Tuesday, both items arrived Wednesday, the service that you provide is outstanding and a special mention to Jacob.
Good morning, Once again excellent service and super-fast delivery on my order. Thanks a lot to the team at Snowys. One of the best online stores I deal with. Keep up the good work.
Hi guys Just want to say thanks for your exceptional service. We ordered two sleeping bags Sunday evening. I had a phone call Monday confirming my order, email when dispatched and an email alerting me they would arrive today (which they did) We have ordered in the past from you guys and have always been extremely happy! Thanks heaps
This is the first time I do online shopping from snowys. I just received my item. I love the water bottle a lot. The delivery time was speedy. I did not expect I am receiving it as I made a purchase on fri night. Thank you.
Thank you Tim. I really appreciate your help in this matter. I have the new stove. It arrived in good condition. I have purchased quite a few things through Snowys and am really impressed with the service and timeframe for delivery. This is the first time anything has arrived damaged. I am assuming it was just an accident during transit.Can’t fault your attention and service. It is fantastic. I recommend Snowys to family and friends. Thanks again.
Just to say I stumbled across your website when reviewing the latest in water bottles for an upcoming camping trip in the Kimberley. Fantastic range of camping and hiking gear! Incredible delivery service – free and so quick (arrived second working day after order at McCrae – outside Melbourne)!Excellent web site.Thanks. We will use you again.
A huge thanks to you and Snowys for amazing service and support. As you know I’ve bought a heap of stuff from Snowys over the last few years. I’ve always had the best price and the best service from you guys. This is my first warranty claim and the experience is just the same - amazing. I’m a bit nervous about buying items online in case you have to return them for warranty. The effort and cost of returning can be an issue but not with you guys. (I’m sure this is not always the process. I guess it depends on the item). You had the new one to me in 5 days and I didn’t need to return the damaged item so long as I destroyed it which I have. Thanks for looking after me and being a great business. Let me know if you want me to post this review anywhere else. Happy to do so.
Hi guys, Just wanted to say thanks for my tent order which arrived the day after i ordered it..fantastic..Still in bag at moment but will get it out and check as you suggested. Thanks for the wonderful service..
Thank you for the fast delivery of our tents. We ordered them on Monday afternoon and they arrived in Cairns on Thursday. Wow! Everything is as it should be, we will be making Snowys our go to camping store. Again many thanks.
We have been impressed with difference the Commercial Gazebo makes at our market stall, the new one plus the extra top that we got plus the awning walls have had some use already and are very pleased with the lot so much so that we will order another complete gazebo when they are back in stock