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Customer reviews & testimonials

Thank you to everyone who has shared their Snowys experience,
it really gives us a kick in our step!

3300 reviews

Jul 21, 2011

Thank you for the quick & efficient service not to mention good prices. Would certainly purchase online again from you.

Peter - Gladesville, NSW
Jul 24, 2011

Hi Guys, I placed an order for a B-lite backpack on Wednesday. I then rang your store to find out how long postage would be as I was going camping and needed the pack Friday. The staff member I spoke to was fantastic and said he would see what he could do. The pack arrived friday lunch time. Well done guys and thanks.

Mark - Boronia, VIC
Jul 24, 2011

Just a quick note to let you know that I think your new website is fantastic.

Guy - Pyrmont, NSW
Jul 29, 2011

Well done guys. I have just discovered your new online store. The website looks great and is easy to use. I have bought a lot of stuff from you over the years and now it will be even better having the choice to come in or purchase online. The free delivery is a real bonus. Thanks.

Ian - Glenalta, SA
Aug 02, 2011

Hi, just to let you know the item arrived safely today. Thanks for the prompt service and I'll be in touch if I need anything more for our new camper trailer.

Colin - Narara, NSW
Aug 19, 2011

Great price and free postage - wow and speedy delivery. What more would you want? Will recommend you and will no doubt shop again.

Bruce - Boronia, VIC
Aug 26, 2011

I just wanted to thank you for the great service and efficiency I have had from your company with the two orders I have placed. I would highly recommend you to anyone. Cheers!

Paula - Lisarow, NSW
Aug 28, 2011

We have received our order and thank you for your prompt delivery. We will certainly be using your online store again and next time we are in Adelaide will enjoy coming to see your shop. Thank you again.

Liz and Michael - Port Lincoln, SA
Aug 28, 2011

Thankyou everyone, my order arrived safely - it was well packed - and the items were exactly as I expected.Good service, fast delivery (we get mail twice a week).

Sabrina - Yuendumu, NT
Aug 31, 2011

Just received my order today and was very happy with my experience with your company. Delivery is very quick and the response to my order was even quicker, so thank you to everyone involved with my order. Would highly recommend you everyone, so once again thanks for a easy transaction.

Sheryl - Korumburra, VIC
Sep 01, 2011

You asked for feedback, and so wanted to say it was great. Quick, efficient, next day delivery, all I could have hoped for. Thanks.

Kim - Magill, SA
Sep 20, 2011

Thanks for the quick delivery of my two beach/concert chairs - I got up at 5.30am and they had already been delivered that morning or overnight. And I'm impressed with the free postage. Thanks again.

Ishbel -
Sep 20, 2011

Hey guys,Just wanted to say thanks for the prompt service and delivery. I’ve already recommended you guys to all my camping mates.

Michael -
Sep 21, 2011

I would just like to thank Snowy's for great service, online order Saturday, delivered Monday, brilliant.

Philip -
Sep 21, 2011

Just a note to thank you for the excellent service, my stove arrived today with toll/ipec. Very happy and will be a returning customer.

Rob -
Oct 06, 2011

Hello mark, I just want to thank you so much for your quick response to my urgency for the mantles. They arrived today 6th oct in the mail. I know that in future if I need any more camping gear I will be contacting you. Once again thank you for you help.

Bev - Perth, WA
Oct 07, 2011

Just wanted to say how excellent your service has been to me the three times I've bought stuff from you recently. The latest order arrived today.

Ray -
Oct 10, 2011

Received my order today. Exactly as described and only a week to WA. Would definitely recommend.

Gary -
Oct 12, 2011

Mark was the person who handled my order and I am vary happy with the service received and the quality of the goods. Free delivery topped every thing off perfectly and I would recommend buying from SNOWYS to anyone looking for camping and outdoors gear.

Allan -
Oct 18, 2011

The parcel arrived yesterday via Australia Post, Monday, in good order, very well packed !Thank you for such an efficient service, both on the telephone and via your web ordering facility. Your telephone service person was well informed and quickly checked that the desired goods were in stock.Already I have recommended your web site to to a number of camping friends.

Brett -
Oct 23, 2011

That was quick it arrived this morning very impressed with your service Thank you.

Claire -
Oct 23, 2011

Congratulations on your new website. Great to use, easy to find products. Thanks, this is what you have been needing for a while.

Mary -
Oct 24, 2011

No worries; thanks for the phone call re new delivery arrangements- very curtious and professional.

Christine -
Oct 26, 2011

Cheers for the tent, it arrived quicker than I expected =) and customer service over the phone was great.

Ben -
Oct 27, 2011

Thank you. I have really appreciated your professional, friendly and helpful approach to this. I will definately be recommending you to my friends!

Kate -
Oct 31, 2011

Thank you so much, I received my order today. Very good customer service. So quick and very nice to have people that care enough to make sure all is okay with the order.

Julie -
Nov 04, 2011

Hi Mark I have received my order , great service , see you for more gear in the future.

Kevin -
Nov 08, 2011

I got them today when I got home from work. Thanks, they're perfect!!! Thank you for your outstanding customer service.

Jess -
Nov 11, 2011

Thank you for keeping me up to date with my orders. They were received a few days after dispatch. The electric loo and the pop-up tent work fabulously. Thanks again. Next time I need camping gear, I will be contacting you.

John -
Nov 16, 2011

Great. Thank you. I really appreciate this. I'll be sure to let the entire population of Umuwa know, about 40 people.

Rachel - Umuwa, NT
Nov 17, 2011

Thanks for your prompt delivery of my order,the clothes line is exactly what I wanted.

Heather -
Nov 22, 2011

Thank you for prompt delivery of my Nalgene Travel Kit (Item 20683). Great product - I found it on a U.S. website that didn't ship to Australia. Then found it on a few Australian websites but yours was the only one that had free shipping. Great service Snowys.

Ursula -
Nov 30, 2011

Hi Mark. Just wanted to say thanks so much for the excellent communication during this process. Your customer service is the best I have ever received ordering online (and I do a lot of it)!

Paul -
Dec 01, 2011

I thank you for your excellent service in delivering my recent purchase quickly.

Maurice -
Dec 04, 2011

I would just like to say thank you for suchj a great experience using your online store and also for your very competitive prices. Not only were the costs of the chairs we purchased much cheaper than anywhere else the added bonus of free postage made it much cheaper to shop online instead of in the shops. Thanks very much.

Leanne -
Dec 06, 2011

Just saying thanks for your great service and very quick delivery.

Danielle -
Dec 11, 2011

Just bought an item online from you. Your website is so easy to navigate, and well explained. Congratts.

Graham and Marilyn -
Dec 13, 2011

Thank you so much for your very prompt and courteous service...I will certainly recommend 'Snowy's'...Keep up the good customer service..it is so lacking these days with many companies ...so good to see you are up there with giving the best service.

Velta -
Dec 16, 2011

Thank you Mark - you are a legend!I want to say a huge thank you to you for replacing the blue mug for me. As you know one of the set (4) I ordered through Snowy's arrived via post broken. You immediately responded to my email - which never happens these days - you have followed through and I just simply want to say thank you - very much appreciated all the effort you have exerted over one blue mug. I wish you and Snowy's a wonderful Christmas and will be not only shopping with Snowy's again but also recommending Snowy's to all fellow campers that we meet at camp sites around North Queensland. Anyway all the best and thank you once again.

Trudy -
Dec 18, 2011

I just want to say a big thank you for chasing this up for us, I appreciate we are not located in the most ideal part of the country hence the minor problems with delivery but throughout you have assisted and kept us updated which we really appreciate.

Geoff -
Dec 21, 2011

Hi, Just wanted to let you know that i am loving the products i have bought so far from your online shop; they have all been great quality and the free postage is awesome, and arives so quickly! Thanks.

Jane -
Dec 22, 2011

Just to let you know that my order ... arrived in good nick today. We really appreciate such service after the hassles we some times get re deliveries. To have ordered this so late on the 21st and to get it on the 23rd is fantastic service So well done to all. You will be getting more of our business.

John -
Jan 05, 2012

Job well done, very happy with the service and product.

Peter -
Jan 10, 2012

Thank you for such wonderful customer service.It is great to see a company that is receptive, efficient and so pleasant to deal with.I look forward to purchasing more products in the future from Snowy’s and will recommend you to anyone I know that is in the market for products that you sell. Kind Regards and once again Thank you.

Glen - Canberra, ACT
Jan 11, 2012

I have been meaning to email for quite a while to let you know about the absolutely outstanding service I received at your store in November 2011. After being to 3 other stores to find a travel backpack and getting no help whatsoever I was astounded at how friendly and helpful this particular staff member was. She identified herself as the owners daughter and went out of her way to fit me for and show me everything I needed to know about my new blackwolf backpack, explained the warranties and how to work all the different straps, as well as putting a 'weight' in it and letting me walk around the store to think about my purchase. She then signed me up for your loyalty club so that I was able to make a saving on said purchase. You have gained a customer for life!

Jess -
Jan 31, 2012

thank you for your excllent service your package arrived as you told me and i am very impressed with your service.

Dave - Harrington, NSW
Feb 14, 2012

I would just like to thank you for the continuing contact regarding my purchase. I have just received it. Many thank I will shop with you again and suggest you to my fellow fiends.

Debbie - South Perth, WA
Feb 19, 2012

I wish to commend you on an easy online store which is very easy to order from and to my surprise I had received the goods within the week. thanks very much.

Kay - Morwell, VIC
Feb 21, 2012

Just wanted to thank you for my recent purchase from Snowys. I ordered the Black Wolf Sierra 65L on a late Friday afternoon. Not only was it dispatched the same day, but also arrived at 7.30am on Monday morning. Great and prompt service. As for the bag, its perfect. The quality is excellent as are all the features. I can't wait to put it to good use. I will definitely be purchasing from Snowys again. Thanks again.

Haylie - Anna Bay, NSW
Feb 27, 2012

thanks for this.......... and we really need to say how refreshing it was to use your Website.........none of this annoying "be a members stuff" and easy common sense (which is rare these days) efficient to order.

Neena - Federal, NSW
Feb 29, 2012

Thanks for the prompt dispatch of my recent online purchase. All was as per description and arrived in good order. A great way to shop. Thanks again.

Adrian - Naracoorte, SA
Feb 29, 2012

Thankyou for your excellent service. The chair arrived yesterday and is what I wanted.

Bob - Morphett Vale, SA
Mar 04, 2012

Hi Snowys Team, I just wanted to say thst we were very happy with your friendly and very efficient service! We bought 2 Exped megamats. They arrived to us (in Melbourne) very quickly and were exactly as described. We have found the mats to be of excellent quality and very comfortable -great for comfortable camping and also for guests at home. Thankyou!

Emma - PascoeVale South, VIC
Mar 06, 2012

Letting you know my Black Wolf 40L backpack arrived today and it meets all my researched expectations. The purchasing process has been efficient and friendly and I will recommend Snowys to friends & family.

Mervyn - Lemon Tree Passage, NSW
Mar 08, 2012

...just a quick note to thank you for the smooth transaction. I look forward to dealing with you again soon.

Peter - Adelaide, SA
Mar 12, 2012

Thanks, Team, for a very rapid response to my order. Paid for on Friday and received on the next working day, this morning (Tuesday). I call that excellent service.

Chris - Sheidow Park, SA
Mar 19, 2012

We placed our order Thursday night. The goods arrived here (on the dark side of the moon),Tuesday morning. An excellent product received in excellent condition. We are extremely happy with your service and pricing. We will be return customers

Bob - Toora, VIC
Mar 23, 2012

...your service was very professional, I was very impressed. Particularly with your response to online orders. You acknowledged my order but also informed me of all I wanted to hear about. I liked the fact I would be emailed when my order had been filled. Why? I ordered Oztrail products online throught another group and I had to chase them from the beginning. Mark,(orders) and your staff member at the front of the store were very friendly and helpful, it was a very pleasant experience. Again it was so nice to have the online experience I did with your store.

Barb - Beaumont, SA
Mar 28, 2012

Just a quick note to let you know I received my order today and a big thank you for your great service and telephone advice regarding my item availability.

Ian - Eaton, WA
Mar 29, 2012

Arrived this morning! (2 days) Why would I bother driving 1/2 an hour to a camping store that may or may not have what I want.

Gary - Upper Ferntree Gully, VIC
Apr 02, 2012

Recieved goods promptly thankyou good service.

Rob - Port Lincoln, SA
Apr 04, 2012

Just like to say thank you on receiving the Oz Tent RV5. It only took 1 week from Adelaide to Mt Isa Qld and once we recieved it we put it up and am very impressed with the product. Once again thanks.

James - Mt Isa, QLD
Apr 04, 2012

Hi There, Just wanted to say a big thank you for your excellent customer service and communication, I am so pleased with the purchase of the sleeping bags and the super fast delivery, will certainly shop with you again and recommend you. Well done guys.

Jenny - St Agnes, SA
Apr 07, 2012

Hi team. Just recording my thanks for the prompt delivery of my recent purchase. I was completly satisfied with the ease in using your site and hope to return again soon.

Peter - Australind, WA
Apr 11, 2012

Hi! to you all We have spoken with a couple of you since placing our order. Your service was impeccable.....phoning us to make sure we knew the product was out of stock when we ordered, and to let us know it would be a later date than what was stated, and if we wanted a refund. The fan/light arrived yesterday and many many thanks. Why do people shop online these days? For the above service!! We do lots of shopping online....95% from OZ. though....and our dealings so far have been excellent. Many thanks....and we will recommend you to everyone.

Lyn & Roy - Landsborough, QLD
Apr 12, 2012

Hi! to you all We have spoken with a couple of you since placing our order. Your service was impeccable.....phoning us to make sure we knew the product was out of stock when we ordered, and to let us know it would be a later date than what was stated, and if we wanted a refund. The fan/light arrived yesterday and many many thanks. Why do people shop online these days? For the above service!! We do lots of shopping online....95% from OZ. though....and our dealings so far have been excellent. Many thanks....and we will recommend you to everyone.

Priscilla - Geraldton, WA
Apr 12, 2012

Had the occasion to purchase some Maglite Brackets the other day. Sent an e-mail to query if you had them in stock. Not only in stock but ordered and delivered very promptly. Good servide Guys and no extra postage fees - well done!

Tim - O'Halloran Hill, SA
Apr 13, 2012

Thank you very much for your extremely prompt service. I only ordered this product on Wednesday and received it Friday. The quality of the children's chair surpasses what I was expecting.

Jenny - Devon North, VIC
Apr 19, 2012

Thank you very much sleeping bag arrived today. Thanks for your great service.

Cathy - Whyalla, SA
Apr 24, 2012

I recently received a camp oven bag from you via courier. The high quality and durability of this camp oven storage bag was quite a pleasant surprise. It was priced very reasonably and delivered to me in the country by courier within two working days of being ordered on-line, despite the order being placed late on a Saturday evening. Well done Snowys for quality, price and service.

Dale - Murray Bridge, SA
Apr 24, 2012

Hi All Received my second order yesterday, as before no problems, speedy delivery and best of all your price beats the locals hands down. The free delivery is certainly a winner.

Mike - North Rockhampton, QLD
Apr 26, 2012

Thanks so much Mark and Julian, especially to Snowy's, Received my perfect bread and butter plate today. I am as happy as Larry. It's wonderful to know that good old fashion customer service is still out there. Thank you again.

Lyn - Forrestfield, WA
Apr 27, 2012

Thank-you for your prompt service and good prices. Our order arrived the following morning @ 7.30am on our doorstep. All the products look great and are of good quality. We are looking forward to using them when we go camping next.

Trevor - Tantanoola, SA
Apr 27, 2012

Hi, Just want to say thankyou for super quick delivery of the Oztent RV5 screen room I ordered on 25th April (ANZAC Day)we received it today 27th April. Your service is exceptional, I will definately deal with your business again.

Cathy - Lalor Park, NSW
Apr 27, 2012

Got the bags today. Thanks for everything. Will definately be recommending your business.

Mitch -
Apr 28, 2012

Hello, we purchased last on sunday a bigfoot tent. This was promptly delivered in perfect condition on friday. Remembering that wednesday was a public holiday we are absolutely delighted with the service you gave us. You kept us well informed of the progress of our order. Thankyou snowys, we will definately be buying from you in the future.

Barbara - Rochedale South, QLD
Apr 30, 2012

In reply to your request for feedback. I am extremely pleased with my wasitpack water bottle I ordered, what blew me away was FREE postage and how quick my order was dispatched and received, posted Friday received Monday, and I live in a regional area. Keep up the good work Snowys, I will recommend you to anyone looking for camping/hiking gear.

Helen - Port Augusta, SA
May 01, 2012

The tent arrived safely last week (29th April) in plenty of time for our coming weekend trip. Thank you for your excellent helpful communication!

Bob - Invergowrie, NSW
May 01, 2012

Hi Mark, Thank you very much for your kind assistance in organizing the pick up of the new bag and swap for the faulty one. Richard was grate too.

Linda - Pyrmont, NSW
May 02, 2012

I must say I am really impressed with your service - well done! Living in Alice Springs, I tend to get used to everything taking a very long time to get here and so have to order well in advance of wanting to use a product. Snowy's, however, is the exception to the rule. I can't believe how quickly you were able to deliver to me and the product was exactly what I wanted. Additionally, the price is excellent and beats any other offer I could find. When there is so much choice in online shopping, your service and price point sets you apart. I will certainly be buying from you again - in fact I just have. I have ordered a shower tent this evening. I am sure this will be just the start. Thanks so much from a very happy customer.

Patricia - Alice Springs, NT
May 02, 2012

Thank you for your quick delivery and great service.

Matt - Mawson Lakes, SA
May 03, 2012

Excellent delivery. I placed my order on Monday, it arrived at its destination (east coast) on Thursday. They even rang me to check the colour I wanted. I wasted time and energy visiting camping stores that did not have the product I was after, thanks Snowy's. First rate customer service.

Chris - Coal Point, NSW
May 06, 2012

G'day, love to give you my feedback re. your online shop and service: Fast, Excellent, friendly. You guys stay on my favourite list for oudoor online shops. Thank you!!!

Sven - Geraldton, WA
May 07, 2012

Hi, I recently purchased two billys, a small sale, yet the service I recieved was excellent, and the items delivered are very good, I'll be testing them soon. In the future, you will be the first site I check.

Bryan - Wangaratta, VIC
May 08, 2012

I ordered an OUTDOOR CONNECTION SHOWER TENT OUTHOUSE on the 02/05/2012. It arrived sometime today 8/05/2012, which considering the long weekend here in QLD was excellent. The delivery instructions said leave near the front door. The courier did this and even put it behind the table and chairs at the front to make it less obvious to passers by. I have just assembled and disassembled the outhouse and as I read the instructions it all went smoothly. We are looking forward to trying the shower tent out in a few weeks on a short trip.All in all a very good professional experience dealing with you and Snowy's. I would certainly recommend you to anyone else in need of camping gear. The camping checklist is an excellent idea.

Kevin and Michele - Oakey, QLD
May 15, 2012

Just got my delivery of 3 Oz Tent Goanna chairs and could not be happier. Great price and easy transaction. Thanks heaps.

Sascha - Mt Evelyn, VIC
May 28, 2012

Received the goods I ordered today even though you rang & said it would'nt be in stock until this week sometime .Thankyou for the quick service.

Donna - Port Augusta, SA
May 29, 2012

Hi, Thanks for your communication and prompt delivery of my two oztrail bags. Would definitely recommend and use you guys again!

Ryan - Mill Park, VIC
May 30, 2012

Thanks so much...you guys have been great.

Dot - Glen Waverley, VIC
Jun 06, 2012

My order was for 2 x Malamoo tents and I'd like to thank you for sending them so promply. The transaction went through very smoothly (which was surprising since I had to use my mobile phone for the whole thing...) and the tents were well packaged with the address plus instructions clearly printed. So it was a very pleasant experience. I'll be looking you guys up in the future for my camping needs I reckon! Thanks again.

Dave - Mango Hill, QLD
Jun 08, 2012

To All, A job well done, top marks for customer service and communication.

Craig - Carrara, QLD
Jun 08, 2012

Got it. It's tops. Your customer focus is amazing. I will be recommending you to mates who do outdoor stuff. Glad I came across you (via Google.).

Jay - Yanderra, NSW
Jun 12, 2012

Hi Snowys. Just wanted to say thanks for the great communication, service and fast delivery.

Damo - Smithfield, NSW
Jun 13, 2012

I love my new Roman Clothes line. It was easy to put up and I am happy to say it was perfectly what I wanted in terms of portability, lightweight and a great height. Order was quick to dispatch. Look forward to buying more from you

Caroline - Hoppers Crossing, VIC
Jun 14, 2012

Hi, thanks for the prompt delivery of the cooler bag, great product and service.

Carole - Auburn, NSW
Jun 14, 2012

Order received today in Coffs Harbour. Can't believe how fast the deliver service is. Thank you.

Laura - Coffs Harbour, NSW
Jun 16, 2012

Many thanks for your prompt response to our order of the Coleman Constellation Kids Chair. We were so thrilled to be able to get this item considering our local camping store advised us they were no longer available. We had purchased one locally about 9 months ago for our granddaughter and wanted a second for her sister.

Noel and Joy - The Range, QLD
Jun 20, 2012

Received my order today, really happy with the transaction and the speed of the delivery. Thank you, will certainly shop with you again.

Maureen - Port Elliott, SA
Jun 24, 2012

Got the 2 Roman bags - they are exactly what we were after. I tested one and it was really good in cool conditions. Can't get my other son out of his! Thanks for your help again.

Paul - Wolffdene, QLD
Jun 25, 2012

My order has just arrived in good condition. Thank you very much. It’s just what I want for 4 weeks in New Zealand.Thanks again.

Steve - Willetton, WA
Jul 02, 2012

I just wanted to say thank you for your very prompt delivery of the 2 solid wall sides for my Oztrail Deluxe gazebo that I ordered online. Also to say thank you as I was one of the 2 winners of the said gazebos that you donated to the Adelaide Kennel Club, which they raffled off (which is why I needed a couple of walls) :-).

Alison - Meadows, SA
Jul 03, 2012

Your service and delivery far exceeded my expectations. Also the option to pay via BPay made purchasing the items easier. I look forward to doing business with you in future and I will gladly recommend you to others as a place to shop for camping and outdoor supplies...

John - Sailsbury North, SA
Jul 05, 2012

Just sending feedback on an item I recently purchased from you to say thanks for great service, delivery and price, happy customer. Many thanks.

Peter - Renmark, SA
Jul 10, 2012

Hi. Thanks for the very fast delivery and hassel free transaction. I am very happy with the chair and service.

Ken - Brisbane, QLD
Jul 16, 2012

It arrived this morning, thank you for your prompt attention to my order.

Ken - Innisfail, QLD
Jul 17, 2012

I ordered my gear on Sunday and it arrived here in Melbourne on Tuesday morning. You can’t beat that for service! But I expected nothing less, because I used to be a regular customer at your Richmond store when I lived in Adelaide, and I always found your products and service excellent.

Frances - Melbourne, VIC
Jul 17, 2012

Hi, I am just letting you know we are really impressed with your website and the speed with which we received the order. I will definitely recommend your online store to friends and family.

Sharron - Ferry Grove, QLD
Jul 25, 2012

My delivery arrived today, everything 100%. Thanks.

Geoff - Hobart, TAS
Jul 29, 2012

First Class Service, fantastic chairs, fast secure delvery and would definitely buy again. Top Company recommend to all. Thanks.

Judith - Karrinyup, WA
Jul 30, 2012

I would just like to thank you for the effort you went to in ordering the picnic basket for me. I have driven over there to collect it and it was ready waiting for me. It was a bit risky I guess, buying something unseen and only from a picture but now I am home and have opened it, it is perfect. The people at Primus were amazed that nobody I phoned in WA were prepared to do a special order for me (perhaps they need to do a bit more promoting). I have been to your web site and there are a few things there that I can see I will need for the future so instead of going locally, I will be going to Snowy's.

Barbara - Wangara, WA
Aug 03, 2012

Thank you very much for your prompt service. I received my camping chairs today and I am very pleased with them, I couldn't believe they had arrived so soon. I will definitely be recommending you to anyone I talk to about camping gear.

Gwen - Imbil, QLD
Aug 03, 2012

Goods received today - excellent service - thank you.

Gordon - Wellington, NSW
Aug 04, 2012

Awesome priced product, quality product,excellent communication, speedy delivery.

Shell - Margaret River, WA
Aug 06, 2012

I would also like to say how pleased I am with you and your company. It is refreshing to receive such efficient and professional service. Many thanks again from me and our three kids who are going to be toasty warm in Kalgoorlie in October.

Marie - Hilton, WA
Aug 07, 2012

Just letting you know that I received my Oztrail Swift Pitch 3 tent today. Thank you for the very quick delivery. I was also impressed at how well it was packaged. A difficult item to pack, but I received it in excellent condition. To add to all this great service, the best price online. You can't do better than that. Thank you.

Graham - Cambrai, SA
Aug 12, 2012

My husband and I would just like to thank you sincerely for a terrific service you provide.We had so much trouble with ordering the Caribee luggage by two previous providers who promised the world but never delivered. After a phone call to you to make sure you had the colour in stock, you said you only had one on the floor left but duely put my name on it and dispached it the following day as promised and it arrive from Sydney to Coffs Harbour in record time. The courier placed it safely as per instruction on myonline order in a secure place at my house as asked, as we couldn't be there for the delivery. Many thanks once again and we will certainly use your company in the future as well as giving your name to our friends.

Kathryn and Andrew - Coffs Harbour, NSW
Aug 13, 2012

Excellent online service. I rang to check an item on line and was given friendly, helpful service. Ordered on the phone, order was checked with return call, product was delivered earlier than expected, very happy with product. Couldn't be better. I like your camping check list and will definitely come back for more, even though we have most of our camping equipment. Will recommend Snowys to friends and family.

Pam - Elwood, VIC
Aug 15, 2012

My Oztrail Eco Swift Pitch 3 tent has arrived - 6 days after ordering. GREAT PRICE, GREAT SERVICE, GREAT TENT. Thankyou very much.

Trudi - Broome, WA
Aug 20, 2012

Thank you for the fast delivery of our order to Nanango we are very happy with your service and will recommend you every chance we get Thanks again.

Janet and Wazza - Nanango, QLD
Aug 20, 2012

We would just like to thank you very very much for our order which arrived today. EXCELLENT customer service only surpassed by your lightning fast delivery!!

Michele and David - Brisbane, QLD
Aug 21, 2012

Just wanted to let you know that the replacement part has arrived and is correct. Thank you so much for your efficiency in sorting this out for us. We look forward to ordering more great gear from Snowys J.

Karen - Aspley, QLD
Aug 22, 2012

service from Snowy's has been brilliant, Black wolf mega deluxe mattress Item ordered on the 11/8/12.A few days later [the next business day - ed] contacted by phone to let me know there was NO stock, and that I would receive the next week. Which I have.Once again I must congratulate Snow's on their brilliant service and communication.

Michael - Dandenong, VIC
Aug 22, 2012

Thankyou for my purchase of 2 mozzie dome tents. Prompt delivery and very satisfied with the items.

Jill - Manyana, NSW
Aug 23, 2012

I just purchased the Darche cold mountain sleeping bag from your online store. I'm extremely happy with my purchase and the service I received. Within a few days of ordering i was called to say there would be a delay in shipping my order. The staff member was most apologetic and offered to assist me with a subsitute if I required the bag for the coming weekend. When i asked what this 'big delay' would be, it was only by a week! Nothing at all! This shows how your staff value prompt service and therefore the customer. I received the order today when I was told I would. It arrived very well packaged and in perfect condition. Easy to use website too. Although I live in Canberra, and could purchase from closer stores I would not hesitate in making a purchase from you in the future!

Charlene - Higgins, ACT
Aug 24, 2012

I really appreciate the speedy delivery and the price was good as well. Good reputable brand names.

Katrina - Wee Waa, NSW
Aug 27, 2012

Our Bar b que arrived in record time would happily consider buying other items from you , service was great.

Wendy - Maryborough, VIC
Aug 29, 2012

Thank you for your help and the dispatching of the tent I purchased. I really appreciate the follow-up phone call. I will deal with this company again if I need any of your products.

Lola - Berridale, NSW
Aug 31, 2012

Snowy's – What great customer service! Our sales guy (Ben) went out of his way to not only understand exactly what we needed, but also to find it for us. We got everything we were looking for and NOW we're even Snowy's Club Members :)

Simon - Adelaide, SA
Sep 01, 2012

I would like to say how much I appreciate your wonderful service.We received our camping gear on Friday in time for fathers day.Thank you so much we would definitely recommend you to everyone. THANKS.

Julie and Warren - Cooloola Cove, QLD
Sep 05, 2012

Hi guys, Received my order today. Just letting you know that we're very pleased with the speed of the shipping and quality of the the chairs. They were well packaged as well. We will be shopping with you guys again!

Jason - Carina, QLD
Sep 06, 2012

Thank you for your service and I will be letting my friends know of your good service.

Nelson - Bundaberg, QLD
Sep 11, 2012

Thanks for prompt delivery of the steel pegs.

Bill - Chester Hill, NSW
Sep 11, 2012

I want to thank all involved in completing my order and delivering promptly. I ordered on Sunday 9/9/12 and received the goods on Tuesday 11/9/12 in the morning. Goods were wrapped securely and neatly. Well done guys keep up the good work.

Anthony - Derrimut, VIC
Sep 12, 2012

Hi, I want to let you know that my order arrived very promptly and in mint condition. It's great to do business with such a conscientious online store with the customer's needs as its focus.

Helen - St Peters, SA
Sep 17, 2012

Hi team, Just wanted to congratulate Corey on his excellent customer service. He was efficient, easy to talk to and professional. Thanks.

Gemma - Maddington, WA
Sep 18, 2012

Hi team, Just wanted to congratulate Corey on his excellent customer service. He was efficient, easy to talk to and professional. Thanks.

Les - Nimmitabel, NSW
Sep 21, 2012

Hi Corey Thank you for your very speedy delivery of my order - very pleased!

Anthea - Carrickalinga, SA
Sep 02, 2012

Good day Snowy, just to let you know that the torch has arrived and i'm pleased with your immediate response.

Ralph - Mont Albert North, VIC
Sep 24, 2012

To Snowy's customer service team, I received my mozzie tent today its great, so a big thank you forgetting it to me so quickly, I leave for the gulf with some old vietnam mates on wednesday, once again thank you for your great service and thank the people in store all so.

Dennis - Charters Towers, QLD
Sep 24, 2012

THANKYOU SO MUCH SNOWY'S LOOK FORWARD TO BUY FROM YOU AGAIN PS MORE THAN HAPPY WITH MY ITEM & PRICE.

Colin - Wurruk, VIC
Sep 25, 2012

Hi Mark, Just letting you know I received today the side walls which I ordered for my gazebo last Friday, I’m very happy with them and the service I received over the phone from the young lady in the office.

Helen -
Sep 27, 2012

Hi Corey Goods arrived yesterday Just what I wanted Thanks.

Paul - Marshall, VIC
Sep 29, 2012

led light supoerb service perfect thanks very much.

John - Doonan, QLD
Oct 04, 2012

Just received. Thanks for the great service.

John - Ballarat, VIC
Oct 06, 2012

Hi, Just received my canvas bag , GREAT SERVICE Thank you.

Wayne - Scarborough, QLD
Oct 07, 2012

Hello, I received the items last week - Thanks for getting this order out so quickly. I'll be checking your website first when I need any unusual gear!

Diethelmn - Annandale, NSW
Oct 08, 2012

We were very happy with the service we received from Snowy's. We were kept informed of the progress of our order and were aware it would be delayed so there were no dramas. Tnaks

Georgie - Condon, QLD
Oct 08, 2012

Just wanted to let you know that the esky, picnic backpacks and ince packs arrived. They have already been used by our staff and the clients we support in the community. Feedback from all has been extremely positive. We look forward to doing business with Snowy's again in the future.

Jodi, St Carthage's Community Care - Goonellabah, NSW
Oct 09, 2012

Corey helped me with purchase and delivery of a swag, from Adelaide store to country SA. I was very happy with all service and delivery, a very pleasant experience! thanks.

Alexandra - Minlaton, SA
Oct 09, 2012

Just like to thank you for the tent which arrived in quick time. It was as published and I love it. Can't wait to go camping in it. Thanks Snowys.

Jo - Rangeville, QLD
Oct 10, 2012

Hi Corey Thanks for the prompt delivery of my table. This is easier than E-Bay. I will definately use you guys again. Fabulous' Cheerin'

Tawni - Redwood Park, SA
Oct 10, 2012

Thank you for your prompt delivery. We are delighted with the chairs. Thank's to Cory for his phone calls checking on the delivery address. Great Service & friendly staff. Will be recommending your company to friends. Thanks again.

Glenys - Daly River, NT
Oct 11, 2012

Hi to all, I recently ordered a camp oven on your web site. It was delivered in perfect condition within two days. This was excellent service and a credit to your staff.

Steve - Warragul, VIC
Oct 12, 2012

Received our order, extremely happy with service and price. Thank you :)

Elizabeth - Wallan, VIC
Oct 14, 2012

Thankyou for the prompt delivery of a Kookaburra folding toilet seat. It was exactly what we wanted for a camping trips. My feedback in dealing with you is very good and a rating of 5 stars. Keep up the good work...

Michelle - Hackham, SA
Oct 18, 2012

Thank you for swift response to my online order. It arrived safely on Monday.

Barbara - Gooburrum, QLD
Oct 19, 2012

Thanks so much for your speedy process of my order. I have received it on Wednesday. Now I can leave on Sunday!! Thanks again for your prompt service.

Taka - Port Kennedy, WA
Oct 19, 2012

Thanks so much, my Black Wolf Tanami tent arrived. Such a quick delivery, I am very happy. Good service and a beautiful tent.Great, I will buy from your company again.

Mary - Willetton, WA
Oct 23, 2012

Just like to say thanks for the speedy delivery. The reason we chose your company was because of the very helpful woman my son spoke to on the phone, when he was shopping around. Other companies he phoned up, hardly gave him the time of day.

Donna - Woodford, NSW
Oct 23, 2012

Just like to say thanks for the speedy delivery. The reason we chose your company was because of the very helpful woman my son spoke to on the phone, when he was shopping around. Other companies he phoned up, hardly gave him the time of day.

Rick - Coromandel Valley, SA
Oct 23, 2012

Fabulous service; courteous and helpful telephone assistance, extensive product range, excellent quality, and very competitive pricing which includes prompt and free delivery. I am delighted with my Gogo pack. Keep up the strong work. I'll be back.

Elle - Noosa Heads, QLD
Oct 24, 2012

Fabulous service; courteous and helpful telephone assistance, extensive product range, excellent quality, and very competitive pricing which includes prompt and free delivery. I am delighted with my Gogo pack. Keep up the strong work. I'll be back.

Gordon - Adelaide, SA
Oct 24, 2012

Just some feedback from recent purchase of Mont day pack Trance 32L - excellent info was provided, I appreciated being told when there was slight delay. Goods arrived in perfect order in the time frame predicted. Great and friendly service and price many dollars cheaper than competitors.

Jill - Sandy Bay, TAS
Oct 24, 2012

Just wanted to thank you for the excellent service... I hope to deal with you again when the need arises.

David - West Pennant Hills, NSW
Oct 26, 2012

Your service has been wonderful we will buy form you again.

Lisa and Ron - Carnarvon, WA
Oct 26, 2012

Received yesterday. Thanks always a pleasure dealing with you guys.

Gary - Osborne Park, WA
Oct 30, 2012

gazebo cover delivered fitted RAPT thank you.

Keith - Geebung, QLD
Nov 01, 2012

The Primus stove arrived this afternoon at 3 pm – excellent service from you folk and StarTrack – far faster than Australia Post. The item went from you place to a central sorting place in Victoria then to Sydney and then to Dubbo where it was resorted to Wellington . Fair bit of handling but great service.

Gordon - Wellington, NSW
Nov 02, 2012

Hi, I just purchased observer gas hike lantern and a few things for it and just wanted to say thanks for the helpful staff on the phone and the quick service. I just got it going a love it and it will get the job done.

Shawn -
Nov 04, 2012

got my RV3 tents today woohoo and other stuff, thanks for all your help and advice, made for a great shopping experience :)

Paula - Adelaide, SA
Nov 05, 2012

Just a quick feedback note after the arrival of our new Blackwolf tent that arrived a few weeks back. I ordered instore in Adelaide and customer service was outstanding. Was in the shop for a while, and whilst there was offered help by at least 3 staff. Ordered our tent and was really suprised at how quickly it arrived, even though it was on back order and we live in the country. Am really happy with the product and cant wait to use it on a proper trip. Works great in the backyard! Look forward to our next visit to your store when in Adelaide again.

Sam -
Nov 06, 2012

Thanks again for your excellent after sales service...

Ray - Howlong, NSW
Nov 06, 2012

Dear Snowy's Team, Giving you the thumbs up for easy and quick buying through your store. I will be back again and again.....Thank U.

Ben - Bairnsdale, VIC
Nov 06, 2012

Thank you, received our order today, we are very happy with it and especially the price and the prompt delivery, excellent guys, well done. Happy campers :)

Jonathan and Wendy - Murrumbateman, NSW
Nov 07, 2012

Just a quick note to let you know my order arrived yesterday and i would like to thank you for your great service and excellant price. Very happy and i will certainly check you when i need future products

Graham - Thathra, NSW
Nov 12, 2012

Just a note to say a very big thank you for the very easy online transaction, and super fast delivery of my online order! Ample time to wrap for Christmas! Keep up the great work!

Jacqui - Docklands, VIC
Nov 13, 2012

Just a quick note to say thank you. I ordered my Black Wolf tent yesterday at about 11.30am. I have already received it today at 8.50am. Amazing service. Thank you. Now I look forward to setting it up.....

Tez - East Melbourne, VIC
Nov 14, 2012

Dear Mark, Thank you for the email, and for the clarification, and your, as always, excellent service.

Mark - Balhanna, SA
Nov 15, 2012

Hi,I received the items...early this morning. I'm very pleased with my purchase and in particular your extremely fast delivery. I would be pleased to deal with your company in future and recommend your products and service to friends and family.

Grant - Anna Bay, NSW
Nov 15, 2012

Can't believe that I placed my order and accepted the delivery in less than 24 hrs. Thanks heaps and I'm sure my husband will love his new sleeping bag (birthday present).

Jacqueline - Gainsborough, VIC
Nov 15, 2012

Gday Mark got my stuff today exellent service provided. Thnks very much I will recommend you to my mates in defence i have a few, once again thanks.

Adam - Barton, ACT
Nov 18, 2012

Hi guys received my oz tent peaked side panels,you have a great selection of products at very reasonable prices,will definatly be using you again keep up the good work.

Tony - Tewantin, QLD
Nov 20, 2012

We received our tent and accessories in very quick time, despite the mistake I made when ordering. My mistake was corrected by your staff at snowys and dispatched to me in unbelievably fast time.It's been a pleasure dealing with a professional company who put their customers first - thank you!

Brett - Keilor East, VIC
Nov 20, 2012

Hi Mark,That's fantastic news, you guys are pleasure to deal with, great customer service.

Nemanja - Thornbury, VIC
Nov 21, 2012

My order just arrived, and I only ordered it 3 days ago. Incredibly impressed with ease of ordering, efficiency and price. Thankyou, I will certainly be using Snowy's again!

Beth - Elderslie, NSW
Nov 21, 2012

Got my rv2 fly today thanks,quick posting time very imprest in time for my trip to Weipa fnQLD on Friday thank you,

Rob - Cooktown, QLD
Nov 22, 2012

Hi I received my order this morning. Just wanted you to no I am very happy with the product and very happy with your service.Won't hesitate to use you guys again and have given your name to some friends looking to buy camping gear.

Noula - Mount Annan, NSW
Nov 28, 2012

Received tent etc on the morning after despatch! Managed to partially erect tent in our v small back yard- so far delighted with tent and ease of erection.I would like to complement you on friendly and efficient service. I am usually cautious with on-line buying but I'll be a convert if this is the norm.

Peter - Fitzroy, VIC
Nov 28, 2012

I just bought an item from you online and I just wanted to congratulate you on a great web site. Easy to navigate & search for items and a streamlined payment system. I buy a lot of things online and some sites are so bad. Your site falls into the excellent category. I will definitely be back!

Jane - Kingscote, SA
Nov 29, 2012

My order arrived today, in perfect condition.Many thanks for your great, professional service.

Joel - Caroline Springs, VIC
Nov 30, 2012

Hi Corey, The five malamine camping mugs arrived the day after I placed the order online (extra fast!) and the cups were thoroughly well protected in recyclable packaging. I am very happy with the service and products I have received from Snowy's online store. Great Work!

Helen - St Peters, SA
Dec 01, 2012

Dear Mark, I ordered some bunk beds last Sunday, by Wednesday they were here! Awesome service great price.Thankyou.

Michelle - Mudgeeraba, QLD
Dec 03, 2012

Received my Primus Lantern today thanks for your prompt service and it works well. Cheers.

Bob - Bermagui, NSW
Dec 05, 2012

Took delivery of our tent on Monday. Ordering process, ongoing customer feedback and delivery all spot on. Thanks for the great service. We will be back for more....

Jim - Glen Iris, VIC
Dec 06, 2012

Dear Corey and the Snowy's Team, I recently purchased a campfire grill combo. I am very happy with my purchase. The order was processed very quickly and delivered promptly, much faster than expected! I'd like to thank you and your team for your professionalism and great customer service. The grill is a Christmas present and I know it will be enjoyed. I will definitely shop with you in the future. Thanks again

Samantha - Sunshine North, QLD
Dec 07, 2012

Hello,I have just made a purchase online for two camp tables from your company, and I have to say that your website was extremely easy to use.The free shipping is an added bonus when shopping online, but what I did appreciate was that I was able to pay by Paypal.When looking online for the tables, I chose your website because it was easy to use, and you offered Paypal payment.

Alison - Mandurah, WA
Dec 07, 2012

HI just want to say thank you for the wonderful service .I got a call the day after the order was put in to say there was a small delay in delivery as out of stock.I really thought it was so nice to be kept informed .Alot of that missing these days.Keep up the awesome service and should i need further camping gear i wont hesitate to use you .

Janet - Hampton Park, VIC
Dec 09, 2012

This place "ROCKS". Best prices, best gear, best delivery, best service.Thanks guys, great job your doing!Have a great Xmas and and fantastic New year!

Bob - Fyshwick, ACT
Dec 10, 2012

I recently placed an order with you for a billy.It was delivered very promptly.Pleasure doing business with you.Thank you.

Paula - Diamond Creek, VIC
Dec 11, 2012

Mark, Thanks for such prompt delivery service and order processing, order placed on 30/11 and delivered on 4/12, with a weekend in there as well.Usually for country WA it is more than 10days turnaround for anything from the eastern states. Perhaps being in SA helps.Anyway thank you very much we will be using the new tent and base camp fly on new year’s eve.This kind of service makes it a pleasure to shop with existing retail stores on line.Thanks again.

Neil and Jane - Capel, WA
Dec 12, 2012

thank you very much .received your parcel too day .will be doing business with in the future.

Richard - Bay View Heights, QLD
Dec 14, 2012

As requested, just to let you know that our BW Turbo 300 tent arrived today (Friday) at 1PM. Everything seams in order. Thank you.I am a happy little camper

Darryl - Wattle Grove, WA
Dec 15, 2012

Hi All, Just a courtesy note thanking you for the quick dispatch of the item. Took delivery from Star Track in Rockhampton Friday14th Dec, plenty of time for Xmas.Wellpacked and prompt.

Vic - Norman Gardens, QLD
Dec 15, 2012

Thankyou very prompt delivery.All goods up to expectation

Walter - Wingham, NSW
Dec 15, 2012

Thankyou Snowy's. Excellent service from Lisa on the phone. All businesses should take a lesson from Lisa.

Jenny -
Dec 17, 2012

Hi,I just wanted to pass on my appreciation to Greg and a really nice sales assistant Dave who helped me recently woth my enquiry regarding my oztrail compact gazebo which had a faulty leg and the speed and help in this repair was unbelievable and I couldn't believe it when Greg left a message that my gazebo was ready to collect and that there was no charge at all. Dave helped me when I dropped it off and also with my enquiry regarding purchasing a new chair which I did, I have posted your excellent service on my facebook and as I do a lot of Dog shows and Agility trials plenty of the dog people were very impressed. Again many thanks *Editors Note: We are only able to do repairs in-store

Julie. Georgie and Carrie -
Dec 17, 2012

Brilliant service guys. Good price and prompt delivery. Thanks loads.

Tony - Abbotsford, VIC
Dec 19, 2012

Just a follow up on a recent purchase, fantastic is the best thing that describes the experience. Great communication when a product was briefly out of stock and then fast dispatch when in. received and great. Happy Christmas to everyone cheers.

Andrew - Clayton North, VIC
Dec 19, 2012

Dear snowys. Thank you for the chairs and prompt delivery all good.

Hans - Scottsdale, TAS
Dec 22, 2012

Just thought I'd let you know the package arrived and it's exactly as expected. Thanks for your help and the really speedy dispatch. I will definitely be shopping back at Snowys the next time I get a chance.

Ming Kang - Viewbank, VIC
Dec 23, 2012

Hi, I ordered a Black Wolf Turbo Tent 240 on a Thursday and it was on my doorstep the next day. Super effort guys! Great tent too, cant wait to use it. This was my first purchase and there will be more! Cheers,

Brodie - Port Lincoln, SA
Dec 23, 2012

The two directors chairs arrived in very good time and in good condition.Good service, thank you. I'd just like to advise that the description of the chairs on your website(which I ordered from)is not quite the same as delivered. The specs on w'site are 150kg capacity and Item as FCA-DCT-B when in fact the chairs delivered are 130kg and FCA-DCT-C. You might like to consider amending this before somebody gets nose out of joint and complains. I'm happy with the chairs and thanks again for the service. *Editor's note: We have now ammended the weight capacity on our website to 130kg and changed the product details.

George - Waikikki, WA
Dec 23, 2012

Just wanted to thank you for getting my order to me well before Christmas. I received it last Monday - the courier had attempted delivery the previous Friday, but has I was not home they left it at the local post office. This was fine, as I got it in time - the important part!

Merilyn - Balmoral Village, NSW
Dec 24, 2012

Hi I was just writing to say Thank you shipping my black wolf back pack so quickly. The customer service has been excellent and all your staff where very efficient and professional. I will definitely be shopping here again. Thanks again.

Amanda - Parkwood, QLD
Dec 24, 2012

Hi again, I just rang your store to thank you but I thought I would also send this email. Once again, thank you so much for your great service. I was hoping to receive my order before 01-01-2013 and it arrived today, so that is fantastic. The Thermos Backpack is exactly what I was looking for as a gift for my father, so I was very happy with it. I will definitely come to you again should I be looking for anything else that your store supplies. Wishing you a very Merry Christmas and a wonderful 2013.

Michelle - Ballajura, WA
Dec 30, 2012

Thank you so much for such great service, the two sleeping bags arrived very promptly even although it was Xmas/New Year holiday time. Will certainly use your company again.

Irene - Ferndale, WA
Dec 31, 2012

I just want to thank you for my order being delivered before Christmas. When I found out you were waiting for the goods to come in I didn't think they would get here. I received a call on Friday 14th that the order had been dispatched. Imagine my surprise when the goods arrived on Tuesday 18th. Well in time for Christmas.Thank you so much.Happy New Year to all the staff.

Bethwyn - Williams, WA
Jan 01, 2013

G'day; I recently ordered two Tent Poles for my Oztent from you and am pleased to say they arrived quickly, were well wrapped and delivered as per instructions. Great Stuff. Thanks.

Paul - Traralgon, VIC
Jan 03, 2013

Just a short email to say thank you for the professional and friendly communication and service. We, as a family, are appreciative of this company's approach to doing business, a company that we are recommending to other folk.

Richard - Port Sorell, TAS
Jan 04, 2013

Thanks for quick delivery of travel clock which I purchased, very happy with item.

Jeanette - Bagara, QLD
Jan 07, 2013

I have just received my Thermos 4 Person Picnic Set. I wish to congratulate you on your efficient service. I am fairly new to online shopping. However, if your service is an indication of what to expect I am very happy to do more online shopping. Thank you.

Vera - Burwood, VIC
Jan 09, 2013

Thanks Snowy's, I wish everyone could see their way to give as good service as you have - email query answered promptly, great follow up by phone and email informing me of the progress of my order and prompt delivery of the goods which were spot on. Thanks again,

Debbie - Diamond Crek, VIC
Jan 10, 2013

Thanks.Great product,great service.Delivery within 3 days,fantastic.very happy customer. Thanks again

Rex - Brisbane, QLD
Jan 10, 2013

Thanks for dispatching my order quickly. It's important to the customer satisfaction.

Shauna-Marie - Mount Druitt, NT
Jan 10, 2013

We received our fry pan today and would like to thank you for the extra's that were included. Could not ask for any better service and feed back from Mark and will be doing business with you again Cheers

Andy - Ballina, NT
Jan 11, 2013

Thanks so much for keeping me updated. I have been very impressed with the quality of customer service that I have received to date and would definitely recommend Snowys to family and friends who are looking for outdoor gear.

Alison - North Ryde, NSW
Jan 11, 2013

We received our order today, with a request for feedback, so I am forwarding it to you. Thank you for being so prompt at sending it and also contacting me prior to its dispatch to alleviate my concerns about delivery address.

Caroline - Lara, VIC
Jan 14, 2013

Thank you so much for your prompt delivery on our new Oztrail tent. It arrived 2 days after placing order online. Will definitely use your website in future to order more camping gear. The service provided over the phone was excellent and I cannot fault you on anything. Thanks again.

Yvonne - Coffs Harbour, NSW
Jan 14, 2013

Hi Corey, I received my Oztent Chair and Stretcher, Thankyou .Great service.

Peter - Sale, VIC
Jan 15, 2013

Thanks so much for that! Your store has excellent customer service.

Emma - Lesmurdie, WA
Jan 17, 2013

I just wanted to say “thankyou” my goods arrived safe and sound at their destination, and in excellent order.I am very impressed with the great service, keep it up.

Jill - Kalgoorlie, WA
Jan 21, 2013

I just wanted to say “thankyou” my goods arrived safe and sound at their destination, and in excellent order.I am very impressed with the great service, keep it up.

Kim - Goldwin Beach, QLD
Jan 21, 2013

I ordered the Black Wolf Mega Deluxe self inflating camp mattress (because I've discovered I've gone soft in my old age LOL) and after a quick phone call to your store to ask why it wasn't inflating, your store rep, Ben, patiently explained that the first time it inflates can take up to 24 hours. I'm eagerly waiting to test it out tomorrow afternoon... It looks so comfy :) The sale price was awesome and the free postage a winner. I'll be using Snowy's for any future camping needs.

Kate - Tathra, NSW
Jan 22, 2013

Thanks for great prompt delivery of my event shade. Arrived in less than 48 hours. Always get great service from you guys!

Amanda - Edwardstown, SA
Jan 23, 2013

You guys are legends. The tent arrived this morning!!!Just wanted to say thank you to Ben (who I spoke to on the phone) and you guys in the web team for making the despatch so quick. I'm much relieved to have the tent ready in time for our trip on Friday. You rock!!

Rachel - Melbourne, VIC
Jan 23, 2013

Thank you for your friendly service, and prompt delivery of our event shelter the following day. Will certainly be thinking of shopping at Snowys in the future.

Sue - Lonsdale, SA
Jan 26, 2013

Dear Mark, Received directors chairs in good order. Very impressed with delivery time. Many thanks for all of your assistance with this order, will definitely be using Snowy's again.

Liz - Emerald, VIC
Jan 28, 2013

I am extremely impressed by the service I got with my order for an Oz Trail Gazebo with free delivery from the Ad in the Sunday Mail recently, I recieved it within 2 days. I will certainly be shopping with you again when I need more camping gear. Thank You for your prompt service.

Margaret - SA
Jan 29, 2013

I would like to give positive feedback on our recent purchase of 2 Gecko stretchers.I ordered online, it was easy to follow and delivery was quicker than expected. I would use snowys again.

Simone - Murray Bridge, SA
Jan 29, 2013

Product received in good order and good time. Love my skillet. Thank you.

Jennifer - Coolum Beach, QLD
Jan 29, 2013

We recently purchased some side walls for our gazebo off your website. We would like to say we were very impressed with the prompt service and delivery of our items.We live in country Victoria and couldn't believe how quick and easy the purchase and delivery were.Thank you for wonderful service.

Richard and Sharon - Casterton, VIC
Jan 30, 2013

Thank you for sending the order through so promptly

Jo - Surrey Hills, VIC
Jan 30, 2013

Great service and delivery time, fastest i have had ever.

Simon - Victor Harbor, SA
Jan 31, 2013

Excellent service Super fast delivery Will deal with you Guys again Cheers

Ken - Mandurah, WA
Jan 31, 2013

Recently I bought an item from you online – the Black Wolf super mega deluxe sleeping mat – and I was fully satisfied with the prompt and correct service. No complaints at all. Also your price was the cheapest I found. I would definitely buy from you again, and, in fact, a friend of mine bought the same item shortly afterwards, on my recommendation.

Keryn - Portland, VIC
Jan 31, 2013

I have placed an order with your company online and congratulate you on your easy to follow web page and ordering procedure. I am a Senior and often get confused on a lot of the sites that I visit trying to get to the information needed but on your site I found everything I needed very easily and placed my order without any fuss. Your free delivery service is a great plus and means I do not have to search all the local stores and possibly never find what I’m after so thank you for your excellent service.

Glenys - Tweed Heads, NSW
Feb 01, 2013

I recently purchased an OzTent RV3 Fly, The price was great!Well below RRP, Free delivery and the gear arrived in 2 days. We are in country Northeastern NSW so bloody great effort by your team and the couriers to get it from SA to Country NSW in that time, congrats all around.

Brent - Stroud, NSW
Feb 05, 2013

my first order came very promptly - the guys helped me on the phone as I mucked up my order on the computer! - they were very polite and a pleasure to deal with. my order was exactly as described. thank you.

Di - Maffra, VIC
Feb 06, 2013

Hi Corey, Wow, I received my Bedourie camp yesterday, when i got home from work it was there waiting for me. Thank you so much for the prompt and quick delivery. So today I'll be seasoning it and then be doing some cooking to get used to the temperature needed. I watched the video, a few hints and information and very entertaining. I should have bought one years ago but I've been putting up with the old cast iron Murphy. Thanks again for a great product, it's going to get heaps of use.

Tony - Cranbourne, VIC
Feb 06, 2013

Just to let you know I have received my King Kokoda chair. I am very impressed with your customer service. My original choice was unavailable and I received a phone call soon after my order to let me know and was able to reorder so that the chair arrived for the party. Thanks again.

Chris - Heywood, VIC
Feb 06, 2013

hi thank you for the gear you send me (fast and good).

Colin - Inglewood, QLD
Feb 07, 2013

Dear Snowy's just a short note to say I'm very happy with your service (I bought 6 tripod stools for our fire trucks).

David - Kyogle, NSW
Feb 07, 2013

thanking you for the prompt dispatch of the cobb roasting rack.

John - Meningie, SA
Feb 10, 2013

Just want to say thank you Snowys for the free nights camping at Adelaide Shores Caravan Park. We met many fellow campers, shared some great stories and the BBQ dinner was tasty and filling. What a great idea and a fantastic start to our camping for this year. Be seeing you soon.

Amber - Ingle Farm, SA
Feb 10, 2013

Very impressed with the quick response to my order and the no charge for postage.

Dianne - Minalton, SA
Feb 10, 2013

Thank you so much for the night of camping at Adelaide Shores on Friday. My grandson and I thoroughly enjoyed our stay, and we stayed an extra night, giving him time to enjoy even more activity options. I met friends who I hadn’t seen for around 12 years, so a good time was had by all. I have mentioned the generosity of Snowys to numerous friends before, during and since our stay, so “word of mouth advertising” has been working overtime!Thanks again.

Joy - SA
Feb 11, 2013

Great service, ordered on Wednesday goods received Monday morning. Thanks.

Margot - Sandy Beach, NSW
Feb 12, 2013

Dear Corey, Just a quick thank you for the service I received. My parcel arrived this morning (Tuesday) and is exactly what I wanted. So glad for the fast and efficient service. Thank you,

Merilyn - Minnamurra, NSW
Feb 13, 2013

You guys are amazing, Back on 12th November 2012 I ordered the BlackWolf Turbo Lite 300, it arrived on the 13th November in Melbourne. I was rapt and the tent is brilliant. On the 12 February 2013 i decided to buy the Turbo Lite Basecamp Fly 300 and to my surprise this has already turned up this morning 13th February. I have recommended you to a lot of friends who have advised that they have had dealings with your staff over the phone and were extremely impressed. They too are now going to order their camping equipment through Snowys. I never buy anything online as I prefer to go into a store, but the experience with you has exceeded my expectations. I just want to say thank you. Keep up the good work. ps, can't wait to use the new fly.

Tez - East Melbourne, VIC
Feb 13, 2013

G'day Mark. Just giving some feedback on the Coleman Traveller 3V Tent I received on Friday. Thank you! Wonderful. Greatly appreciate that Snowys ensured delivering a fantastic tent. Set it up in the lounge room for a test run and can't wait to get it up outdoors one day. Cheers!

Gav - Seville East, VIC
Feb 14, 2013

Thanks for all your help with my recent purchase and quick postage. Have been recommending you to my friends

Mitchell -
Feb 16, 2013

I wanted to send an email to say thank you for the 'Snowys Club Weekend' at Adelaide Shores. We stayed the free Friday night and also paid to stay Saturday night. We had a lovely time and the highlight for us was the 'community feel' of the BBQ tea on Friday night and meeting meeting/sharing a meal with some other lovely Snowys members (as well as using the great facilities at Adelaide Shores).Once again, thank you!

Justin - SA
Feb 21, 2013

i received my 2 oztent xl sleeping bags extreemly quick.The whole process was to easy, i will be shopping here a lot more now i have discovered you.. thanks.

Steve - Ocean Grove, VIC
Feb 26, 2013

Hi Guys, I just wanted to say a big thank you for your assistance in my online purchase. There was a minor error on my picnic set purchase and Cory from Snowys was brilliant. He remedied it straight away and also sent me a note of apology and a few little knick knacks. I told my husband who was very impressed with your company as it doesn't always happen nowadays. Thanks again and we will definately be shopping with you again and telling our friends. You sure beat other outdoor centres.

Tanya - Jerrabomberra, NSW
Mar 06, 2013

Recently I brought a 150l blackwolf duffle bag from your guys order online and i want to thank you, I got the bag this morning, very happy and look forward to doing business with you again soon.

Michael - Bomaderry, NSW
Mar 06, 2013

Hi Richard,The two black wolf stretchers turned up today. Fantastic and thanks for the top service (order monday - arrive Wednesday). Looking forward to giving them a go this weeked. regards.

Paul - Wangaratta, VIC
Mar 07, 2013

Hi there team, thank you for the prompt delivery of my Coleman Product that I had ordered. Which is at a very good price. We are happy, happy, happy. Will make more purchases in the near future. Will recommend yous to anyone who asks where we got that Large Coleman Toilet from, as they would want one too. Your happy customer

Sandra - Gordonbrook, QLD
Mar 13, 2013

I really thought I should drop you a line to say how efficiently you treated my order. I ordered over the phone last Friday an Oztent Gecko stretcher ( a last minute decision prior to going away with the tent and caravan for 6 months) . Firstly I did not realise that you were based in S.A. and secondly that you had a long weekend coming up and it would be problematical as to whether I would get the stretcher before I left Sydney on Friday 15th. You literally must have pulled out all the stops because the stretcher was delivered on Tuesday morning……which really I think was quite incredible. Although I don’t now purchase a lot of additional camping gear……………..over the years its amazing what one does acquire, rest assured the next time I am in the market, Snowys will be my first thought.

David and Lyn - Beacom Hill, NSW
Mar 13, 2013

Just to thank you for your quick delivery of our order. We were kept well informed about our order and received great customer service. We would certainly refer you to friends and family. Thanks again,

Lisa - Wallalong, NSW
Mar 19, 2013

Service excellent after purchasing oz tent item received article today after ordering 2 working days thanks for the prompt attention.

Paul - Pelaw Main, NSW
Mar 21, 2013

I have just received my order – thankyou for the great service and delivery time. I was unable to source this product locally (I live 400 kms from Perth). The Perth distributors wanted $5.95 plus $10.15 postage so I looked further on the internet and found your site and saved $11.60. Unfortunately your website does not appear to cover all the products you supply such as solar panels shown in SNOWY’s check list pamphlet. A more complete list on the web would be better for internet shoppers.

Brian - Geraldton, WA
Mar 21, 2013

I very happy with my purchase oztrail eco swift pitch 3. It is very well designed great floor and fly real bargain. Easy set up and easy pack up. And thankyou for very quick delivery i out in country things usually take a fair while to get here. You must of sent it very quickly. Thankyou again and great product.

Phillip - Nyah, VIC
Mar 22, 2013

To Snowy’s Management: Congratulations on having the excellent ‘David’ as one of your team! My wife and I came in on Monday looking for a tent after seeing your print ad. It was my first visit to your store and very glad to have done so. We knew which tent we wanted and were expertly helped by a ‘David’ who was nearby as we entered the store. He’d just finished with one customer and was happy to roll straight in and help us. David has an excellent approach and great product knowledge. I have worked in retail sales in the past and could tell straight away that he’s a good one, a keeper.His ability to gain trust, display attention to detail and then close effortlessly were superb. We bought the Coleman 6-man extender tent and can’t wait to try it out over Easter in Normanville. He also helped us with two new sleeping bags, showed me some head-torches and gave me a checklist. And then ensured we joined up as ‘members’: well my wife did, I was busy already reading the checklist! Please be assured: I don’t know David, this is not a set-up... just the honest truth. And I know these are all things you probably take for granted, and what you’d expect one your team to do – but he should be acknowledged and thanked as a crucial member of the Snowy’s team. Having worked in retail I know that you usually often only hear the bad news, so good news should also flow when it’s due! We will be back! Thanks David; thanks Snowy’s! Cheers pk

Paul - Adelaide, SA
Mar 22, 2013

Dear Customer Service team......re transaction # 196456....Thank you for speedy delivery of tent which arrived in good order. Had a small problem with ordering online...second attempt went OK Very pleased with the good customer service.

Derek - Ararat, VIC
Mar 23, 2013

Just thought I'd drop you guys a line to thanks you for the excellent service. I ordered a coleman tent online on Wednesday and it arrived half way across the country on Friday. Thanks again for the great service.

Shaun - Tamworth, NSW
Mar 22, 2013

<p>Hi there Just wanted to pass on my thanks for the fantastic aftersales service that we received recently from Snowy&rsquo;s. We were served by a person named Julian who helped us with the following:</p> <ol style="list-style-type: undefined;"> <li>Swapping over a lid for the Everkool fridge we had bought 12 months ago &ndash; this was done by calling the Rep &amp; arranging for a new lid to be dropped off at the store</li> <li>Swapping over a Coleman light that we had purchased some time ago that had been trouble from day one ( apparently this was a known problem with the product ) with another product</li> <li>Assisting us with a tent purchase for our son</li> <li>Same again with an Event 12 Shelter</li> <li>Arranging for someone to look at our piezo ignition on our Coleman Eventemp stove that was purchased 4 years ago!</li> </ol> <p>We had to do this over a couple of days &amp; were served by different staff on each occasion &ndash; despite this the staff knew what was going on, had their product knowledge down pat &amp; were very helpful &ndash; in addition their were staff there ! This is in stark contrast to your competitors&hellip;&hellip;&hellip;. Feedback from &ldquo;happy campers&rdquo; - literally</p>

Gary - Adelaide, SA
Mar 25, 2013

Hi Corey, Thanks for the great service. Our Black Wolf tent arrived today. Thanks again. Best regards

Don and Karen - Wellard, WA
Mar 26, 2013

Good afternoon, About a month ago I ordered a Blackwolf Turbo Tent from your company. The service that I received was excellent and the tent arrived in Perth without any problem and within the time frame committed to by Snowys. I have just returned from a camping trip in the mid-west of Western Australia. My wife and I are extremely pleased with the tent - it is everything the reviews have said it is - easy to erect and finished to a very high standard. Thank you for your great service. I heartily recommend Snowys to my friends and will certainly purchase camping gear from your company in the future. Many thanks again.

Kevin - Bentley, WA
Mar 27, 2013

Hi On Saturday I ordered a Bi Fold Table which arrived today, great service. Thanks again.

Geoff - Echuca, VIC
Mar 31, 2013

THANK YOU FOR A SPEEDY DELIVERY ON MY NEW COLEMAN TOILET, THAT I HAD PURCHASED FROM YOUS. THE NEW COLEMAN TOILET IS A GREAT PRODUCT. THANKING YOU ALL, FROM A VERY HAPPY CAMPER

Sandra - Gordonbrook, NSW
Apr 04, 2013

Hello Julz, Just to let you know i received my 2 king goanna stretchers on the 2/4/13 very impressed with the speed of delivery and the help i received in choosing them on the phone. i would highly recommend these stretchers to anyone, as well as snowys do do business with . Thanks again to you and your staff hope to do more shopping soon. Cheers,

Larry - Aberglassyn, NSW
Apr 05, 2013

Thank you so much for the same day/personal delivering our products to our shop thursday. The service you guys provided was well and truely beyond what i expected. As always you guys ROCK. See you all again very soon.

O'Halloran Hill - Gordonbrook, NSW
Apr 06, 2013

Hi. I am very happy with your service right from the first phone call you guys were very helpful. We used both the OZTENT 5 packages over the Easter break and we were very pleased. Your delivery service is fantastic!! Couldn't be happier, Thanks!

Geoff - Werribee, VIC
Apr 09, 2013

great service and delivery time excellent.

Lyn - Denison, VIC
Apr 10, 2013

Thank you for your excellent service. I found your website Sunday night, registered and purchased a tent, which was delivered a 7:45 am today (Wednesday). The whole process only took a few minutes and the parcel tracking via the "fastway" website was very much appreciated. Your price was not the cheapest, but your service more than out weighed the small added cost. Regards,

Maria - Oak Park, VIC
Apr 10, 2013

Hi There I have received my Roman Palm 1 sleeping bag. It arrived very quickly and I am so happy with it. Thanks!

Sarina - Castle Hill, NSW
Apr 12, 2013

Once again, customer service, quality gear, competitive prices and the convenience of delivery keep me coming back for more gear. Great work on all counts - your delivery people always leave the packages where instructed too which is really appreciated. I've already set up my Oztent King Goanna Stretcher on the deck and was only disappointed that I didn't have time to lay down for a snooze. Super comfortable and I can't wait to try it on my short camping trip in a few weeks time. I will leave a review for both that and the Coleman 2 burner stove when I've returned.Cheers

Sally - Kalorama, VIC
Apr 18, 2013

Thank you for your prompt delivery of our order for a Portasol for our Caravan.

Sandra - Old Bar, NSW
Apr 13, 2013

received my trivett that i ordered thank you ,fast service competitive price and local will shop again.

Craig - Parafield Gardens, SA
Apr 16, 2013

Hi my names Rebecca and I just have purchased a travel backpack and sleeping bag from your online site, and I would just like to say how amazing and happy I am with my end result. Not only was the price cheaper than most other outdoor company's but the delivery process was great! I ordered my products mid-day Thursday and received them the following Monday. Thanks heaps! I love my products and will most definitely shop with your company again.

Rebecca - Hoppers Crossing, VIC
Apr 17, 2013

G'day snowy staff. Thank you very much, It was a ripper of a mug! It was very handy getting it on Friday and being able to take it with me to Ballarat for a wood show. There were so many people I couldn't get back to it for about three hours, and I was surprised to find it was still hot enough to drink. This style is far superior then those horrible plastic things, my cup of tea used to taste like plastic. This one is beautiful and they do work very well with cold drinks too, which is why I wanted two of them. My mother did pinch the other one off of me so I thought I would just get two and have one spare in case one more disappears. LOL! So thank you again, they definitely are a ripper.

Bob - Morwell, VIC
Apr 17, 2013

Great customer service from all at Snowys. Thanks.

Matt - Montmorency, VIC
Apr 17, 2013

Dear the Customer Service Team, I really thought I should drop you a line to say how efficiently you treated my order. I ordered over the phone last Friday an OZTENT Gecko stretcher, a last minute decision prior to going away with the tent and caravan for 6 months. Firstly I did not realise that you were based in SA. Secondly, I did not realise that you had a long weekend coming up and it would be problematical as to whether I would receive the stretcher before I left Sydney on Friday the 15th.You literally must have pulled out all the stops because the stretcher was delivered on Tuesday morning, which really I think was quite incredible. Although I don’t purchase a lot of additional camping gear, over the years it’s amazing what one does acquire, rest assured the next time I am in the market Snowys will be my first thought.

David and Lyn - Beacon Hill, NSW
Apr 17, 2013

Hi, I just would like to say thank you for the efficient service.

Alan - Cameron Park, NSW
Apr 18, 2013

Hi, Just a note to say thanks for your excellent service. My order ‘Nova Lantern’ arrived as ordered and very quick. You have a very happy customer.

Phillip - Bungonia, NSW
Apr 18, 2013

Hi, your parcel came in today’s mail. It’s been a pleasure to buy from you, and I look forward to dealing with you again in the near future. All the best.

John - Batemans Bay, NSW
Apr 18, 2013

I received my order today. It's been a pleasure dealing with you guys, the customer service has been exemplary, and I wouldn’t hesitate to use you again or recommend you to others. Thank you and kind regards.

Steve - Altonia, VIC
Apr 21, 2013

G’day Julian, On Wednesday 17-04-2013 I ordered an OZTENT RV3 and it arrived Friday 19-04-2013 at about 10:30am. I put it up in the back yard that afternoon and all seemed OK. I would like to thank you and Snowys for your fast dispatch and good service.

Richard - Oatlands, NSW
Apr 23, 2013

I received the alarm clock today. Thank you again for your good service & product, Regards,

Jeanette - Bagara, QLD
Apr 24, 2013

Thank you so much for my order. You guys are so great. We will definitely use you again and spread the word.

Ben and Jodie - Bullsbrook, WA
Apr 26, 2013

Thank you Corey, Both bags have arrived today and they look great. We will get to take them overseas in a couple of weeks, which should be a real test for them. No worries that it took a little longer, you stayed in touch and kept us posted - the result is good. Cheers.

Olaf - Buderim, QLD
Apr 29, 2013

Hi Julian & Corey, THE TENT HAS ARRIVED!!! In fact I think it may have even made it on Friday, while I was away. So all your pursuit has paid off - it's here, and it's lovely. Thanks again for all your work in chasing down Black Wolf and making this happen. We've been recommending Snowys to our friends thanks to your service and commitment. You've been such a pleasure to deal with. If you ever need a website quote or testimonial for a marketing campaign, feel free to send 'em my way.Yay!!

Rachel - Melbourne, VIC
May 02, 2013

In February this year I wanted to buy my son a 40th birthday present. With excellent help from your staff they explained the benefits of a compass and portable cooker for my son who was about to walk the Alpine Walk in the Snowy Mountains. I purchased those items and I am grateful to say that they are now well used and on all reports have done the best job. On completion of the 250ks hike my son suggested I should thank you for your help and product knowledge. I can’t remember the salesman that helped me but he took the time to advise me on the purchase. Thanks to Snowys staff we will keep supporting your products when the need arises.

Peter -
May 03, 2013

Thanks Corey…excellent customer service...! I certainly will be recommending you guys to others. Regards and thanks to you all.

Andrew - Gulgong, NSW
May 03, 2013

I just wanted to thank you for your prompt and very efficient service. Will spread the word and recommend you to my friends. Cheers!

Claire - Darlington, WA
May 05, 2013

Thank you for the recent delivery of my order of a Companion Quick Fold Clothes Stand. It arrived promptly and was left as requested on the porch by the front door.

Doreen - Dunlop, ACT
May 06, 2013

FYI - Item received today as ordered. Prompt service, will use Snowys again if required. Also nil postage is a big plus when buying online. Thanks and regards.

Kerri - Mackay, QLD
May 09, 2013

Dear Julian, many thanks for the prompt delivery of my order postage free. Yes, my mistake I did not fully read the terms and conditions regarding postage but I am extremely grateful that you saw fit to allow it. Great service, thanks.

Murray - Exmouth, WA
May 10, 2013

Thanks for the fast delivery. Will definitely use your website again.

Ken - Glenden, QLD
May 17, 2013

Good Morning, I just wanted to tell you how impressed I am with your service. I ordered a Roman sleeping bag online yesterday morning and it was delivered before 8am this morning. I would have to say that it was the best service I have ever encountered. I will certainly be recommending you to our social community and friends.

Sonia - Essendon, VIC
May 18, 2013

Hello Mark, I ordered the stretchers Wednesday, you posted the stretchers on Wednesday and the stretchers arrived at our NSW south coast home Friday- nice work! Thanks.

Mike - NSW
May 18, 2013

Just writing to say that I am more than happy with the Products. Very happy with the products in the way they were packaged (long way to travel and a lot of handling).Was great to get a phone call telling me the colour of one of the products I ordered was not in stock. Some shops will hold up an order until products arrive and not inform you, so this was a very welcome call. So overall I would like to say thanks for great shopping, products and customer service. Cheers.

Rodney - Nhulunbuy, NT
May 20, 2013

Thank you for my recent order which arrived quickly and was exactly as described.

Michael - Melbourne, VIC
May 21, 2013

Thanks to the team for all your help.

Sarah - Bondi Junction, NSW
May 21, 2013

Thanks Corey, once again for the excellent service.

Georgie - Condon, QLD
May 21, 2013

Hi Corey, pillow was great. Thanks for the recommendation and the rest of your help too of course. Cheers.

Claire - Roxby Downs, SA
May 22, 2013

Many thanks in advance. I am very impressed with your service and will certainly recommend you to my friends and family, and use your company in the future. Regards.

Tabitha - Duncraig, WA
May 23, 2013

Hello Adrian, Just wanted to give you some feedback on the service I received after purchasing online. Fast, efficient and the product was delivered as advertised. I am not a shopper and to have this sort of service available has been a pleasure to use. The checklist that you also sent is a great idea. Thanks again and I would recommend your business to anyone.Best Regards.

Marshall - Alexandra Hills, QLD
May 24, 2013

Hi! Thanks for the quick delivery of the folding seat. It was just what I wanted. Also appreciate the free postage. Thanks a lot.Thanks for including the checklist - very handy. I will definitely be a return customer. Kind regards.

Nadia - Peakhurst, NSW
May 24, 2013

Thank you for the speedy supply of the product I ordered.

Theo - East Waikiki, WA
May 29, 2013

I'd just like to say that I have spent 2 hours looking at your site, your facebook and your blog. THANK YOU for a truely informative collection of products and information. I'm new to camping so I didn't even know of your store. I'm an Adelaide oldie and will certainly add you to my "shopping places to go to" list. I have 2 of your products marked for my birthday in Sept :).

Marija -
May 31, 2013

Hi. Today I received our RV-5 Tent, which we didn't really expect until late June as there was nil stock. Here comes the best part of our purchases on Friday 10/5/2013 and Saturday 11/5/2013. During the whole time I was kept informed as to what/where and which stage the tent was at by phone calls which was great. Last phone stated that the tents had arrived and would be dispatched early next week. Last night I received an email informing us that your RV5 was dispatched. I would just like to acknowledge your staff on their professionalism, friendly attitude and great customer service. My wife and I received ,on both occasions, great shopping experiences. I will be recommending your store and staff to my family and friends. Thank you.

Peter - Port Augusta, SA
May 31, 2013

Just wanted to say thank you for the excellent service and quick delivery of our order. It arrived nice and early this morning. Regards.

Jo-Ann - Riverview, QLD
Jun 03, 2013

Thank you for the great service, the coathangers I ordered have arrived.

Irene -
Jun 04, 2013

Adrian, I received the Exped Mega Mat 10 yesterday – very pleased with the immediate despatch and service. Product is of good quality – time will tell if it performs as well as reviews indicate. Kind Regards.

Larry - Port Lincoln, SA
Jun 05, 2013

Thank you for your prompt delivery of my Kojo inflatable hangers.

Shelley - Bundaberg, QLD
May 05, 2013

Hi, Just wanted to let you know that I LOVE the product I bought (mozzie dome 3 person tent). Your service was excellent, the product was exactly what I thought it would be and it arrived promptly. THANK YOU! I would not hesitate purchasing from you again. Regards,

Robyn - Grafton, NSW
Jun 05, 2013

Hi Corey, thank you for your assistance. I picked up the parcel from the post office yesterday. I would like to note your customer service was fantastic. I would definitely buy from Snowy's again in the future. On another note, the Malamoo tent looks fantastic and I found it easy to set up and pack away the first time I got it out of the bag. I think it will service its purpose well. Regards,

Reuben - Bertram, WA
Jun 06, 2013

Hi, just wanted to say thank you for the great servce, and my package (Black Wolf Oasis II waist pack) arriving ahead of schedule. Also, a big shout out to Erin who was wonderful when I called on the telephone to check stock before placing my order. Cheers,

Steven - Aderdare, NSW
Jun 07, 2013

Received 6/6. Thank you for your great service. Regards,

Tony - Cranbrook, QLD
Jun 11, 2013

Hi. Thanks for handling my order promptly! Both items have arrived now. I really appreciate you sending the cold mountain sleeping bag first last week as it kept me nice and warm over the long weekend camping. Kind regards,

Rowena - Emerald, VIC
Jun 11, 2013

Just a quick thanks for sending out the light that I ordered. Very happy with the product and the service. Thanks,

Alice - Whitebridge, NSW
Jun 11, 2013

The swag bag arrived today, I am very happy with it thank you.

Peter - Whyalla Norrie, SA
Jun 11, 2013

I used to visit Snowys when I lived in Adelaide. Now I live in remote WA and can still buy good quality camping gear, with excellent service. I even check at Snowys online BEFORE I look on eBay. That's unheard of for me, and even if the price is slightly higher I buy from Snowys for the service and also because I know the item will be good quality. Love the inclusive postage. You click to buy and you know what you are paying for. Great website. Thanks,

Mike - Newman, WA
Jun 12, 2013

Great service and communication. Very happy thanks Corey.

Bradley - Burpengary, QLD
Jun 12, 2013

Hi, Thanks so much for the excellent service your team provided recently. I rang and ordered a sleep sheet for my daughter – Adrian was a great help explaining the different options and I received my parcel within 2 days (just in time for school camp). Fantastic service, especially for those of us in the country not able to easily visit in-store. Keep up the great work! Regards,

Debbie - Pinnaroo, SA
Jun 12, 2013

I would just like to send some positive feedback regarding a recent purchase from Snowys. I purchased a Black Wolf kids Eskimo sleeping bag and was impressed with the free freight shipping time. I have used Snowys previously for the purchase of a Coleman lantern and will continue to use Snowys in the future for our camping needs. Thanks,

Glen - North Lake, WA
Jun 12, 2013

Hi Corey :-) Will enjoy 'tracking' but will have more fun unpacking when it arrives. Thanks again for your awesome service!!! Have to say I have been enjoying snowy blog also, has given me a couple more places on the - to see, to do - list :-) :-) Once again, have a great arvo n a relaxing eve :-) Thank you and Regards,

Kirsty - Latham, ACT
Jun 13, 2013

Hi guys. Received my Excalibur Orion Lensatic Case compass form you a couple of days ago. All received in good working order - great price for a top piece of equipment - free delivery a bonus! Need it mainly to accurately align mount for astrophotography - just starting out in this new adventure! Thanks for the great service. Regards,

Andrew - Beverley Hills, NSW
Jun 17, 2013

Thanks for the great service, the tent cot arrived today. It is bigger than I thought so now I have to work out how to pack it. Cheers,

Denise - Kellyville, NSW
Jun 17, 2013

We received the Gazebo last Wednesday! Thanks so much, it looks great. We are very happy with it. Thanks again for your open communications. Kind regards,

Richard - Bowen, QLD
Jun 18, 2013

Hi, I recently ordered a Camelbak Better Bottle. I wanted to thank you for the great service. The bottle was out of stock but I was called and notified straight away, and was offered a more expensive bottle at no extra charge. It arrived only a couple of days later. Great service. Thanks,

Mike - North Melbourne, VIC
Jun 19, 2013

Thank you Adrian & crew. I don’t know how you made any money on my order. I was just about to order from BCF when I thought I’d keep looking and then I found you guys with free postage! That made BCF 1/3rd more expensive, which means I’m with you guys and will be again in the future. Thank you....you exist! Thank god I found you… THANKYOU for everything! Look forward to dealing with you again.

Mark - Coonabarabran, NSW
Jun 21, 2013

It's only Friday and my Coleman Pilbara sleeping bag is here ALREADY!!!! And it is fantastic! thanks for great service.

Libby - Goomburra, QLD
Jun 26, 2013

Hi, I'd just like to say thank you very much for the great service your company and staff provide. I've purchased two Exped Mega Mats and a Black Wolf Turbo tent, which was delivered by courier yesterday. I am looking forward to trying them out soon. Regards,

Mark - Bathurst, NSW
Jun 27, 2013

Hi guys, Just a quick word of thanks for such a quick and easy purchase. The Oztent Mesh floor saver is great and no doubt will ensure our Oztent will see many more years of outdoor fun. I will be recommending you guys to all our like minded camping mates. Great communication and customer service. Happy Camping!

Darren - Birkdale, QLD
Jun 28, 2013

Thank you very much for sending us the Oztent RV tent fly. Best competitive price by far and fabulous quick delivery to Port Pirie. Ordered Sunday and received Wednesday. Fabulous! Also just received 2nd order - Coleman Whack Jack hammer for hammering in and removing tent pegs obviously lead filled fabulous tool, which I feel my wife will have no trouble using. Thanks again.

Barry - Port Pirie, SA
Jul 01, 2013

I was very pleased with how quickly I received my hangers after ordering. Good service, thank you.

Helen - Croyden, VIC
Jul 01, 2013

I received my order today (2 sleeping bags). Thank you for your prompt service.

Jill - Bull Creek, WA
Jul 02, 2013

Thank you for the prompt, efficient service. I could not believe that this order had turned up so quickly. Your website is easy to use, and was easy to find exactly what I was looking for. I will definitely buy from you again.

Rosie - Tara, QLD
Jul 03, 2013

Thanks heaps!

Gary - Highton, VIC
Jul 03, 2013

Hi Corey, I just wanted to thank you so much for your excellent service. My Leatherman arrived in time for my nephew's 21st. You were so great with your communication and very helpful. Such a pleasure to deal with. Thanks again.

Robert - East Lindfield, NSW
Jul 04, 2013

Yes, you folk must be darned good, or I would not have placed another order just a few moments ago, LOL! I do need an airbed to sleep on... :-D.

Gary - Highton, VIC
Jul 04, 2013

Just wanted to say that the check out procedure on your website is easily the best I have ever come across. The courier delivery info option is absolutely excellent. Great idea! And the other info is so clear, comprehensive and very well thought through. Thank you,

Benja - Hurstville, NSW
Jul 04, 2013

Oztent sleeping bags arrived as promised in a very short time. Will be in touch again for other stuff. Thank you.

Craig - Dalkeith, WA
Jul 12, 2013

Hi Snowy's, thank you for the prompt delivery. It arrived in plenty of time for the weekend.

Stan - Mount Hutton, NSW
Jul 13, 2013

G'day there! I'm responding to your little note that arrived with my new head lamp 33632: HEADL FUEL LED BLACK. Well here is my honest opinion of this head lamp. I bought it for reading, doing the crossword, working on the computer and it is fantastic. I can walk around the house without using the lights, even make a cup of tea and do all off this to please hubby and not raise his blood pressure, because in his words the house is always lit up like a Christmas tree. Thank you for this terrific little peace maker. I can imagine it would be fantastic outdoors. So there you have it, my feedback for this light. Have a wonderful weekend and take care and stay safe. Yours kindly,

Dawn - Keysborough, VIC
Jul 16, 2013

Wow received the gazebo already today! Thanks for the great service, ta Erin.

Mal - Gymea, NSW
Jul 21, 2013

Absolutely fabulous tent. We have several tents including an Oztent R3, which is great. We wanted this one for our daughter and young family. It arrived promptly to the country at Port Pirie ordered on a Sunday delivered Wednesday morning, which is 220 ks from Adelaide. Seconds to erect, fabulous quality and pricing structure. Your service is outstanding for which we are very grateful for.

Judy - Port Pirie, SA
Jul 22, 2013

Received my orders today. Thankyou very much. Just wanted to let you know I am extremely happy with the service, product and speed of delivery. I will order again and will recommend you to my friends. Kind Regards,

Justin - Port Lincoln, SA
Jul 23, 2013

I would just like to say thank you, there was a glitch with paying with paypal but I rang the next day and Corey couldn't have been more helpful or nicer and made the whole experience wonderful. I will recommend you to all and sundry, especially as my son is starting Duke of Ed. Again, thank you for your exceptional service.

Samantha - Denistone, NSW
Jul 23, 2013

Thank you, the item I bought arrived very quick and it was a pleasure to deal with you guys.

Graeme - The Gap, QLD
Jul 24, 2013

Hi Corey, just to let you know that the camp oven bags turned up today. Thanks. :) I really appreciate you keeping me up to date with the progress of my order.

Megan -
Jul 25, 2013

Hi Corey, just a quick thank you for your fast attention to my recent order. Fast service and great communication made everything easy! Cheers,

Neil - Orbost, VIC
Jul 30, 2013

Hi Adrian, Thank you for the usual fast service with my recent order. My wife is very happy with her new headlight. Cheers,

Neil - Orbost, VIC
Jul 30, 2013

Hi Adrian (and all), earlier this month I purchased a Caribee Kokoda duffel bag from Snowys. Included in the package when it arrived was a ‘thank you’ note and an invitation to provide some feedback. I was really impressed with the ‘thank you’ note and even more so when I noticed that someone had taken the time to actually sign it. It added a personal touch which is one of the things missing in most on-line transactions. I made up my mind to reply and let you know that I was very happy with the bag (the second I have purchased from you), and that I thought the note was a nice touch.... then I went on holidays and promptly forgot. Going through my paperwork today I came across your invoice and ‘thank-you’ note and realised what I'd done. So, in a nutshell, sorry I took so long to get back to you - bag's great - love the note - and it was a pleasure doing business. Cheers,

Rob - Brisbane, QLD
Jul 31, 2013

Hi guys. Thank you so much. My Coleman 6p tent just arrived. Fantastic delivery speed. Havent opened it yet, hoping all is well inside. Thanks again. Definitely do business with you guys again. Take care. Regards,

Gavin - Griffith, NSW
Jul 31, 2013

Thanking you all at Snowys!! Got back home yesterday from a four day camp trip to Bournda National Park - South coast near Bega. Yay! My parcel awaited me. Yippee! Going away again Saturday, the whole order is being utilised for the trip. The griddle is a b'day gift to myself, can’t wait to use it! Doing my first big trip in 6 weeks to Townsville/ Cairns starting Sept 1st. Thanks heaps for your help in updating and renewing my gear. I will place another order before I go in Sept ;). Regards,

Kirsty - Latham, ACT
Aug 02, 2013

You're a fantastic company and should very much pride yourselves on the service you provide!! Have had a butane stove for many many years and so look forward to having real gas!!!Thanks again very much! :) :Regards,

Kirsty - Latham, ACT
Aug 05, 2013

Just to let you know that I received the Oztent King Kokoda Chair on friday... Thank you for your help after the first shipment went astray. Kind regards

Joy - Hamilton, VIC
Aug 07, 2013

Hi Erin, I have just received my deluxe stretcher which I purchased on line. We were very impressed with the quality and final finish of the product compared to what we saw in the stores for similar prices. Many thanks. We will enjoy this product for many years to come.

Tammy - Nichols, ACT
Aug 09, 2013

Hi Erin, Just leaving you feedback on my recent purchases. Everything arrived in tact and very quickly. We were very impressed all round. Rest assured that when I'm in the market for more gear you will hear from us first. Thank you for your excellent service. Kind regards,

Coen - Romaine, TAS
Aug 14, 2013

Received order yesterday. Pleasure to do business with you David. Regards,

Jim - Brisbane, QLD
Aug 15, 2013

Hi Erin, thank you for the delivery of my Campfire 35cm wok.I received the product in excellent condition along with your note for feedback.I'm impressed with the speed of your delivery and with the product itself. I purchased the wok for one of my children who is venturing out into the big, bad world to live away from home. Every kitchen needs a wok. Anyway, please accept this as a most positive response to your business and commitment to customers.Best wishes,

Damian -
Aug 16, 2013

Hi Erin, Just a note of appreciation to thank you for the excellent service recently when I purchased a 9 Litre Esky Cooler Jug from Snowys. It was very professionally handled from the initial order through to delivery, including the Courier. Fast delivery and hassle free. Thanks again

Geoff - Harcourt, VIC
Aug 19, 2013

Hello, thank you for your fantastic service. Extremely prompt & all items received.

Tony - Mittagong, NSW
Aug 19, 2013

Thank you for such a fast delivery of my tent which is a great product.

Peter - Elizabeth North, SA
Aug 19, 2013

My thanks to Erin for your congenial and professional help. The Black Wolf Monashee day pack is just the ticket. Thanks again for your help.

Charles -
Aug 19, 2013

I would like to thank you for the service in our recent purchase of a camping mug. It was only a small purchase (a gift from my granddaughter to my husband) but as I live at Hillbank, it was a long way to go. It was great to be able to use your free delivery service. Most appreciated and I will bear you in mind in the future. Thank you,

Christine - Hillbank, SA
Aug 19, 2013

Hi, just some feedback from a first time buyer from your website. I found the whole thing very easy, website is good and easy to navigate. The items were shipped in good time. Great service! Keep up the good work! I will be back buying from you guys again. Regards

Rob - Geelong, VIC
Aug 19, 2013

All the food arrived, now its off hiking. Good service.

Dave - Fitzroy, VIC
Aug 23, 2013

Hello, I have just received my Black Wolf Turbo FS210, which I ordered just 4 days ago; Thank you for your very impressive delivery. I was not really expecting it to arrive in time for this weekend but now the tent will now get its very first outing tomorrow night.I have checked the packing and all looks well so hopefully we should have no problems with the initial set up and I will be sure to let you know how we go. Once again thank you for your prompt delivery. Regards,

Ian - Subiaco, WA
Aug 26, 2013

I just wanted to thank you very much for your prompt and efficient service. The gazebo arrived safely yesterday. Will certainly recommend you to friends looking for outdoor equipment. Kind regards,

Barb - Kingston, TAS
Aug 26, 2013

Dear Erin, thanks for your prompt reply re delivery. Good News – The tent arrived at 10.30am this morning. Very fast delivery and excellent service. Thanks again,

James - Wynyard, TAS
Aug 26, 2013

Hi Snowys Customer Service Team, I just wanted to say 'thanks'. My Black Wolf Ridgerunner bag turned up on time, what started out as a problem with the order you guys did a great job of sorting out. Put me down as a satisfied customer, and I will be shopping with you again. Regards,

Peter - Raby, NSW
Aug 26, 2013

Thank you for your prompt service, free delivery and good price. I will recommend your company highly.

Neil - Moore Park Beach, QLD
Aug 26, 2013

Hi David, my husband and I came to Snowys to enquire about a tent. We had no idea what we needed, but you listened and advised. Your product knowledge was outstanding. We felt fully informed when we left the store, with brochures and website details to read the blogs.We came home to Mount Gambier and I had a few more questions that you answered over the phone.We then ordered the tent through the website. It was delivered 48 hours later. This was a hassle free experience and we appreciate the help that you gave us. Thank you & Kindest regards,

Kerry & Dennis - Mount Gambier, SA
Aug 27, 2013

Hi, I recently purchased a Black Wolf 210 Turbo Lite tent and this email is in response to the invitation to provide feedback. I am very impressed with your customer service. Your prices were great and delivery was so quick. Snowys is a pleasure to deal with and I will definitely recommend you and continue supporting you. Regards,

Ian - Neutral Bay, NSW
Aug 27, 2013

I recently purchased a Gasmate Double Burner Portable Butane Gas Cooker from you. This was my first purchase from Snowys and I am absolutely delighted with the product and your fast delivery.

Di - Lemon Tree Passage, NSW
Aug 27, 2013

Hi guys. I received my order today, what an amazing service. We are so pleased with your communication, follow up service and fast delivery, very happy to recommend your company to all. Kind Regards. Louisa

Buderim - QLD
Aug 30, 2013

Received my order of Camelbacks ... thank you for your prompt service. Regards,

Jacki - Katherine, NT
Aug 30, 2013

I would like to congratulate you on your exemplary service. Despite what I thought was bubble wrap overkill on the lantern glass I ordered, it arrived broken. I quick phone call and a photo of the broken glass to you and I had a replacement unit within two days. Fantastic!

Chris - Geilston Bay, TAS
Aug 31, 2013

The sleep mat that I ordered only took 3 days to arrive and was very well packed. The price was the best I could find on the Internet as the delivery was free, which is a real plus. The service is second to none. Well done

Diana - Malua Bay, NSW
Sep 02, 2013

Thanks for your prompt dispatch of my order which arrived today. I will certainly check-out your site for any future purchases.

Rhonda - Mount Martha, VIC
Sep 02, 2013

Hi there, I've just received my sleeping bag which I ordered last week. I would like to leave positive feedback for the quick delivery and the quality product. I love the separate storage bag for the item...a great idea. Cheers

Lyn - Brooklyn, TAS
Sep 02, 2013

Hi guys, I received my order today, what an amazing service. We are so pleased with your communication, follow up service and fast delivery. Very happy to recommend your company to all. Kind Regards,

Louisa - Buderim, QLD
Sep 09, 2013

I just received my Oztent King Goanna Stretcher. Great product and fast delivery. I am very happy, thank you.

Joe - Walkerston, QLD
Sep 10, 2013

Hi guys, I just wanted to let you know that I'm thrilled with my new tent, and even more with your prompt and friendly service! Cheers,

Belinda - Woodford, NSW
Sep 11, 2013

Just received my online order of camp food, thank you. Quick, easy and a good price. I like the service you provide.

Neil - Trinity Beach, QLD
Sep 12, 2013

Many thanks for the quick delivery of our S/S travel mugs. They are just what we were wanting for our trips away around OZ.

Derek - Allambie Heights, NSW
Sep 12, 2013

Hi Jackson, thanks for the great service. I know it's a long way to Darwin but you managed to get the lantern to me 3 working days after I placed the order. It's great to know some businesses like yours are serious about their customer service and satisfaction.Thanks again,

Melinda - Stuart Park, NT
Sep 14, 2013

Hi, Just a bit of feedback from my first order with Snowys. Thank you for the great service, my order arrived yesterday. You have very good communication and a fast delivery service. I was very happy with the transaction, and I would definitely deal with you again,. Thanks Guys.

Jan - Pottsville, NSW
Sep 16, 2013

Hello, I recently purchased the Coleman dome tent on the 29th of August. I purchased it as a Father's Day gift which was in four days time. The tent came within 2 days of my order. As a frequent online shopper it is very rare for a package to come as quickly as yours did. My dad loved the tent and my family was extremely grateful for the speed in which our item was delivered. Thank you very much for the excellent service and product. We will certainly be buying more products from you in the future. Kind regards,

Emma - Mooroolbark, VIC
Sep 19, 2013

Goods arrived safely, good service. Thanks.

Michael - Busselton, WA
Oct 01, 2013

Hi, I just wanted to thank your team for the fantastic customer service I received. I have already suggested your company to others as we are big campers over here in Port Hedland. Thankyou again, I will be buying more products from you in the near future. Cheers.

Trish - Pt Headland, WA
Oct 03, 2013

Thanks to Erin for processing my order so quickly , received the tent this morning. Much Appreciated.

Jenny - St Agnes, SA
Oct 10, 2013

Received the order in very good time and delighted with the product. Thank you!

Tish - Batehaven, NSW
Oct 11, 2013

Hi Erin, I received the Exped Megamats delivery was very quick. I followed the instructions allowing 24 hrs for them to fully inflate (impatiently) and when I tried them out they are as comfortable as you said. They are as good as my bed at home. Thanks for the Great Service. Cheers.

Mark - NSW
Oct 14, 2013

Both the chairs I ordered have now arrived safely. I want to compliment the staff on their courtesy, helpfulness and prompt attention to my requirements. I shall recommend the store to my friends. Thank you!

Glenda - Croydon, VIC
Oct 14, 2013

Hi Erin, Just letting you know that my shower arrived today. Very happy with the quality. Thanks for keeping me informed and following through. With appreciation,

Jennie - Bowraville, NSW
Oct 15, 2013

Consignment arrived this morning at my hide out in the bush. Very good transport company. Chairs look smacko. Thanks,

Peter - Ilbilbie, QLD
Oct 16, 2013

Hi Erin, My pillow arrived safe and sound and in plenty of time :-) Thanks for your help. Cheers,

Richard - Deagon, QLD
Oct 17, 2013

Your service is just amazing, ordered some gear for my tent (black wolf) and shipping was so fast ! I am impressed and I will tell about your online store to my friends. I will shop again from you when need arises. Whoever is running the online shop is doing it right!!!! Thank you,

Greg - Burwood, VIC
Oct 18, 2013

Hi Erin, I received my order today and am leaving feedback to let you know I am very happy with your delivery time and excellent communication and service. I will place orders with Snowy’s again in the future and expand my purchasing to your other products. Thanks again,

Gary - Yamdaram, QLD
Oct 20, 2013

G’day Mark. Great service from start to finish. Could not be happier with the way my order was handled. I am very happy with the Tent and will be using Snowy’s Outdoors for future purchases. Thanks again,

Richard - Ben Bullen, NSW
Oct 21, 2013

100% Happy with my item and I Greatly Appreciated my item arriving within 3 Days with StarTrack Express :) Thanks Guys, I will be looking forward to doing another purchase within this Firm again :)

Brenden - Jimboomba, QLD
Oct 21, 2013

Erin. Received the deep fry pan today. I must say it was very well packed judging by my wife’s comments as she was opening the parcel. Thank you for dispatching so promptly once you received it. Regards,

Rob - Casuarina, NT
Oct 24, 2013

Hi Erin, Thanks for your prompt response with regards to my item. I have received it & I'm very happy with the service provided. I will using Snowy's online store again. Cheers,

Brendan - Forde, ACT
Oct 25, 2013

Hello There, Just to lets you know about how gratefully I am with your service and products. Thanks,

Jesus - Neutral Bay, NSW
Oct 29, 2013

Hi there, not sure if this is the place to leave a feedback. Anyways, just wanted to say thanks for the great customer service I received. Jules was most courteous and helpful. The product arrived quickly and very well and carefully packaged!

Michael - North Bathwyn, VIC
Oct 30, 2013

Hi I ordered 2 sand bag kits a couple of days ago. They arrived today! Perfect. Well done Snowy's.

Rob - South Brighton, SA
Oct 30, 2013

Thank you for the excellent service for my purchase of the Rhino Quick Fold Chair. I was amazed by the prompt delivery. Thank you again. Regards,

Bob - Goolwa Beach, SA
Oct 30, 2013

Hi, I just wanna give feedback about your site. I’m so happy with my purchased. The item is exactly as described in the website. Delivery is fast, on time and its free. Your online store offers such a low price plus free delivery. Can’t find anywhere else and for sure will come back to your online store again in future if I need something to buy. Keep up the good work. Many thanks.

Heny - Leanyer, NT
Nov 01, 2013

Thank you so much Snowys for my led lenser h14. It is the best torch I have ever seen, it is a great allrounder head torch. I have been looking at every single camping shop in SA for torches and you Snowys are definitely the best camping shop in the whole SA. I will most definitely recommend you to all the people I know. Well done Snowys top gob. P.s and thanks for the awesome 2 day delivery express. Thanks,

Braden - Aldinga Beach, SA
Nov 02, 2013

Thanks for sending my item so quickly and great communication. Thanks,

Dennis - Kilmore, VIC
Nov 04, 2013

Hi guys Just a quick thankyou for your prompt service and dispatch of our order. Also to say that the courier service you use was efficient and followed delivery instructions. (We have had difficulty with some other delivery services in the past) So, thanks again!

D.Scott - FItzroy North, VIC
Nov 04, 2013

Thank you for your prompt dispatch of my order. I received it today and am very happy with the product and your customer service as this was only the 2nd time I have ordered online. Thanks,

Patricia - Sarina, QLD
Nov 07, 2013

I would like to thank you for your quick delivery. Very much appreciated.

Wendy - Corrimal, NSW
Nov 07, 2013

I ordered a Black Wolf Turbo tent last week and was thrilled to receive it, delivered to my front door, within a week, including Melb Cup day holiday! Well done! I spoke to a customer rep on the phone last week prior to placing my order. Was a little sceptical about on-line purchasing for an expensive item but, thankfully, your prompt service and delivery of a fine product, has renewed my faith in this on-line shopping world we now live in. The tent seems fine, can't find any problems with it. I look forward to maybe purchasing more gear from your store. (I must confess, I'm a bit of a campgear addict!) Regards,

Heather - Bonbeach, VIC
Nov 13, 2013

Thanks for the very prompt service on my Leki Corklite Speed Lock poles. Cheers,

Greg - Stratford, VIC
Nov 15, 2013

I have received my order, thank you very much for a quick and efficient transaction. I am very happy with the bag. Kind regards,

Michael - Castaways Beach, QLD
Nov 17, 2013

I am writing to thank you for the service I received recently. The product I purchased arrived very promptly but was missing a zipper tab. I sent feedback and I was very pleased and surprised that the customer service team was very helpful and I had at least 3 phone calls from Sebastian letting me know that not only that I was getting a replacement but it was being sent to my local hardware store(not something that happens out here in the country very often!) Sebastian called me again to let me know it had arrived and as promised it was a simple matter of swapping the old and the new. Thank you so much to the Snowys team for your great customer service. I will be using your online store in the future. Regards,

Jodie - Muswellbrook, NSW
Nov 19, 2013

Hi Guys, Received my order yesterday, just wanted to compliment you on your fast and efficient service. Thanks Cheers,

Tony - Gordon, ACT
Nov 20, 2013

Hi Leece, Just contacting you to confirm I have received both my outdoor cooking items. They were delivered promptly, within a few days of placing my order. Good work! Just finished my own seasoning of the Campfire 30 cm Skillet. I must say it's looking very good now. Looking forward to a feast of bacon and eggs! Cheers,

Scott - Sydney, NSW
Nov 20, 2013

Hi Erin, Many thanks for the pole ends. They are providing much better grip for my bush walks. Discovered this need for them while in Canada bush walking up steep mountain sides and even back in Bendigo they are great. Kind regards,

Helen - Strathdale, VIC
Nov 24, 2013

Hi, Thank you for the exceptional service. The hangers arrived and are now with the kids on their way to Europe. Kind regards,

Clive - Red Hill, QLD
Nov 25, 2013

Hi Erin. Thanks for the order. I'm most impressed with the quality of the products. Great gear. Cheers,

Jill - Happy Valley, SA
Nov 29, 2013

Hi, I would just like to thank you so much for the great service you give. My disabled son wanted new a melamine mug because I broke his. After searching many stores I couldn't find one. I finally found one he liked on your website and couldn't believe how easy it was to purchase and how quickly I received it and from now on I will check your website before I look elsewhere for other products. My son and I are very happy and are telling everyone we know about what a great place Snowy's is. Thanks again. Regards,

Kathy - Tanunda, SA
Dec 01, 2013

Hi, We are just sending some feedback on your wonderful service. We finally found a good day to put up our new Blackwolf Turbo Lite Plus Tent and Turbo Side Panel. We are extremely happy with the product and look forward to using it soon to put it to the test. We commend you on your fantastic service and look forward to more purchases in the near future to add to our camping kit. We would not hesitate in recommending you to others looking for a good deal and excellent service. Cheers,

Gary and Corrina - North Narooma, NSW
Dec 02, 2013

Hi, Very happy with my first purchase from you. My Coleman tent was dispatched quickly and arrived safely and I was kept informed on my order status. The tent was very well priced compared to your competitors. Excellent, efficient service. I will be recommending you to friends and colleagues. Thanks,

Dave - Eltham, VIC
Dec 03, 2013

Hi there Snowys Staff. Just want to say how impressed we are at your efficiency and speedy service! And the receiver of the chair was also duly impressed! Thanks again,

Annette - Plympton Park, SA
Dec 05, 2013

Thank you for the great service just bought an RV5 floor saver. Amazing fast delivery and great price as well. Kindest regards,

Leslie - Bracken Ridge, QLD
Dec 06, 2013

Great work guys. 2 days. Unbelievable. Great price, great service. What more could you ask for.

John - O'Halloran Hill, SA
Dec 07, 2013

Thanks for the great and fast service, will pass the word around about Snowys. Regards,

Murray - Swansea, NSW
Dec 09, 2013

Hi, my order just arrived. Very fast delivery and excellent customer service. Thank you,

Sue - Erkineville, NSW
Dec 09, 2013

Very pleased with the product! Thank you

Marian - Sarina, QLD
Dec 10, 2013

Hello Erin. Thank you so much for your quick and efficient service. I will definitely be recommending Snowy's for a competitive price and fast delivery.

Marj - Boomerang Beach, NSW
Dec 13, 2013

Hi, Just a short note to say thanks for the great service. Very happy and would recommend you to others. Thanks again,

Don - Harrington, NSW
Dec 13, 2013

Thank you Snowy's, That is exactly what I wanted. You have helped me greatly. Have a nice day. Regards,

Lana - QLD
Dec 13, 2013

Thanks for the speedy delivery of our order. It has been a pleasure to deal with you. Cheers

Peter - Gleneagle, QLD
Dec 14, 2013

Thank you for the super quick delivery of my toilet Aquakem green 1lt, and packed very very well. Very happy with your service. Cheers

Jana - Lawson, NSW
Dec 16, 2013

JUST RECEIVED MY MOANA BEACH SHADE AFTER PURCHASING IT ON LINE. VERY QUICK WITH DELIVERY, HAPPY WITH THE SERVICE

Janet - Henley Beach, SA
Dec 18, 2013

Just arrived, so quick! Thanks again.

Pete - Scoresby, VIC
Dec 18, 2013

Hi, Thanks for the excellent service. I was naughty leaving my Christmas shopping to the last minute but thanks to you it's all good. Ordered on Sunday - delivered on Wednesday. Thanks again and Merry Christmas & Happy 2014. I'll be recommending you to all my friends !

Dorothy - Ruse, NSW
Dec 18, 2013

I just wanted to express my appreciation to Mark for ordering and arranging delivery of my tent in such short notice. Not only did I get it before the 10 day time Span I had allowed it came the next day. Mark has the best customer service I have seen in a long time. He rang me back when he said he would and was very polite. Thanks so much mark. I hope you have a great Christmas.

Amy - Craigieburn, VIC
Dec 18, 2013

Hi Erin, Thanks for the quick turn-a-round on this. No problem, and have a great Christmas. I've also received confirmation from PayPal that the refund was received.

Wayne - Bondi Junction, NSW
Dec 18, 2013

Received my order - it went very quickly and smoothly even though I picked it up myself due to no-one being around at delivery time - Thank you for filling the order so quickly. Regards

Danny - Bondi Junction, NSW
Dec 19, 2013

Many thanks, my order arrived today. Very pleased.

Margaret - The Basin, VIC
Dec 19, 2013

Received my order today - Thank you for such a prompt service. I assumed that I would not get my order processed and delivered until after Xmas . All received in good order. I shall reccommend Snowys to friends and have no hesitation to purchase again should I have future requirements

Wayne - Castle Hill, NSW
Dec 20, 2013

Just want to say thanks for the excellent service. Fast delivery, and friendly helpful service. Will shop with you again for sure. Cheers and Merry Chrismas

Julie - Glenhaven, NSW
Dec 20, 2013

You've done well, thankyou so much for taking care of this. I'll check my email for updates. Thanks Erin

Anne-Maree - Leigh Creek, SA
Dec 21, 2013

Dear Snowys.com.au I would just like to thank you for providing excellent service through your online store. I recently bought a new travel back-pack from your website at a very reasonable price and was absolutely thrilled to find it arrived in only a couple of days and with no shipping fees, absolutely awesome!! I have/will recommend you to my friends and hope you maintain such excellent service. I particularly liked the small hand-written note saying thank you to me, an excellent touch that does not go unnoticed. Thank you again,

Patrick - Scarborough, WA
Dec 30, 2013

Thank you for the excellent prompt service and quality product. Cheers

Joel - Balmain, NSW
Jan 01, 2014

Hi, just to let you how impressed and happy I was with your service. I ordered a Black Wolf Cambridge Back Pack and it arrived the other day. Firstly it wasn't in stock and I received a phone call from a lovely lady to let me know straight away that it wasn't in stock but it will be in stock shortly. As I didn't need it straight away, I said that I would wait. I was impressed that you notified me straight away and in a helpful way. Just writing to let you know how great your service is and I will shop with you again and again. Thanks

Maria - Mount Louisa, QLD
Jan 02, 2014

A BIG thankyou for the recent order that was delivered today - only ordered it on 28/12. Also it was wrapped very carefully with a plastic "window" on the packet covered with cardboard so it couldn't be damaged. I also rang to say thankyou as I couldn't wait to say how much I appreciated the way you attended to my order. Happy New Year!!

Elton - Gloucester, QLD
Jan 02, 2014

I refer to my order for Thermos 2 Person backpack and picnic set. I just want to say thank you, the backpack was perfect. And thank you for the prompt and effortless transaction. I will recommend your products in future.Yours sincerely

Jillian - Armidale, NSW
Jan 03, 2014

Dear Snowys, My Turbo 240 tent arrived today after ordering only 4 days ago on your simple and easy to use web site. Have just set it up and all good. thanks

Roger - Armidale, NSW
Jan 01, 2014

Thank heaps, will definitely be coming back to purchase the gazebo from you guys :)

Andrew - Banora Point, NSW
Jan 07, 2014

Thank you very much, I received my order today. Thank you to Craig on the telephone for putting aside the colours I wanted for me. I ordered Sunday and received them on Tuesday, great turn around. These chairs were exactly what I was looking for. Funny, you are in SA, as the festival chairs are to use for WOMADelaide. Having a portable chair that is lightweight, has a carry strap, and no metal frame is going to make it very easy for me to move around. Thanks again.

Anna - Essendon Fields, VIC
Jan 07, 2014

Hi there Snowy's team. Wow I'm impressed! Our Black Wolf Sonoran Screen Tent arrived within 24 hours of ordering. Thanks for your prompt service. Kind regards,

Caroline - Elwood, VIC
Jan 08, 2014

Dear Sam, Firstly my apologies for taking so long to provide my feedback... blame it on the time of year.The gazebo and base pod kit both arrived in perfect condition and the courier company placed the packages where I had requested. We will be using the gazebo for the first time on 19/1, when I set up for my Artisan's stall (I hand craft Chainmaille jewellery). Please accept my thanks on the level of service provided by your company and the courier (StarTrack). Kind regards and a Happy 2014,

Donna - Hobart, TAS
Jan 09, 2014

Great service! I will be quite happy to use and recommend you to everyone.

Ashleigh - Sheparton, VIC
Jan 09, 2014

Thank you so much. Looking forward to receiving my sleeping bags.I don’t know if you keep a track of compliments, but if you do I would like to say that you are great to do business with & I will certainly be recommending you to my friends.

Cheryl - Hopetoun, VIC
Jan 09, 2014

Thank you for your help with our purchase of the Black Wolf Turbo Lite 300 tent. We received it today in good order and put it up in our living room to check it out. We are very happy with our purchase.

Grahame - Reedy Creek, QLD
Jan 09, 2014

Awesome delivery! Very happy with products.

Lisa - Cordeaux Heights, NSW
Jan 11, 2014

I would like to thank you for your wonderful service. Your website and online ordering was a breeze, and I received helpful telephone support. Buying through you saved me $55.00 on my product, and postage was free and quick! I will definitely be returning. Cheers,

Sandi - Cairns, QLD
Jan 12, 2014

Thank you for the Oztrail Floor Mat. It is exactly what we required. Thanks again for the speedy postage.

Dennis - Redland Bay, QLD
Jan 13, 2014

I just received my order, which was ordered on 4th January. Received item as per order, and your very efficient service greatly welcomed.I will have no problem dealing and recommending your company in the future. Thank you. Regards,

Ron - West Ballina, NSW
Jan 14, 2014

I received my Oztent BiFold Table. Great product and service. I have bought most of my camping gear from your company and I have no complaints at all. Looking forward to doing more business with you in future.

Paul - Auburn, SA
Jan 15, 2014

Thanks for the delivery, we received it two days after placing the order. We normally shop in-store, however we didn't have a trip to Adelaide planned so we reluctantly tried online. It was very easy and so promptly delivery. We will be happy to spread the word about your great service online, even though we still like to shop in store!

Deb - Goolwa, SA
Jan 16, 2014

Goods received on time, and in good order. Thanks,

Richard - St Albans Park, VIC
Jan 16, 2014

Hi, I just wanted to say thank you for the gas burner hot plate made by Kookaburra. One of my mates had one and I had to grab one for myself. Being so far away, postage was relatively quick. Can you let Mark know I'm very pleased and can't wait to use it. Ta,

Chris - Tumat, NSW
Jan 16, 2014

Thank you for the prompt delivery of my recent order. I have spread the word about your online shopping and delivery. Cheers,

Dale - Devonport, TAS
Jan 16, 2014

Hi Erin, Thank you so much for a fast and friendly transaction. We have been very impressed with the service we have been given from Snowys, and we will definitely shop here again. Thanks again for making the refund and new purchase a smooth and easy process.

Darren & Sarah - Whyalla Norrie, SA
Jan 17, 2014

Thanks Erin for my new Black Wolf Tanami Tent. It arrive on time and I unpacked it to check it out. Thanks for being so prompt as I will be using it this month.

Greg - Bendigo, VIC
Jan 17, 2014

Thank you SO much! I spoke to a guy last Sunday about some stadium chairs that were due to come in. I then rang on Thursday and placed my order. Today I picked them up from my front doorstep! What can I say? You know where I'll be getting my products again from, don't you? I'll also be telling everyone I know to shop online with you. Thanks again,

Helen - Preston, VIC
Jan 17, 2014

I ordered a Cobb book as a Christmas present, and I want to commend you on the prompt service as it arrived well in time for Christmas day. I would be happy to shop with you again.

Angela - Swan View, WA
Jan 18, 2014

Thanks for the great price and speedy delivery of our Oztent side awning. We appreciate it and are now encouraging people to buy from your store. Thanks again, happy camping!

Shane - Huntingdale, WA
Jan 18, 2014

Great service Snowys! My Black Wolf mats arrived a day and a half after placing the order. Thanks,

Andrew - Brighton, VIC
Jan 19, 2014

Thank you Erin for trouble free and prompt service in replacing my incorrectly ordered canopy.

Robert - Lindisfarne, TAS
Jan 20, 2014

Hi Snowys, Thank you for your great service and fast delivery. I received my order two days after ordering online. This was my first purchase from Snowys and I will be happy to recommend you to all of my family and friends. The Black Wolf Mega Deluxe Self Inflating Mats are fantastic and your prices are the cheapest I have found on the internet. Thanks again. Regards,

Ange - Millicent, SA
Jan 21, 2014

Hi Sam, just letting you know that this is one of the most pleasurable online shopping experiences I have had to date. Keep up the good work. Kind Regards,

Stuart - Pyrmont, NSW
Jan 22, 2014

Hi Erin and Mark, I received my Led Lenser Headlamp last week. I am very happy with it and also for the service given! Looking forward to using this website again, and I have already recommended it to my friends. Cheers,

Lyn - Elizabeth Town, TAS
Jan 22, 2014

Hi, my order arrived by Australia Post yesterday, exactly when you said it would. I'm very impressed with your service and website, and I'll be back to order more. Special thanks to the Customer Service Team Member Erin who kept me up to date by cheery email. Very best regards,

Michael - Birchgrove, NSW
Jan 22, 2014

Received goods. Better than I thought and very quick on delivery. I definitely will shop again. Thank you.

Anthony - Sussex Inlet, NSW
Jan 23, 2014

Thanks guys, our parcel has arrived. We shall tell everyone how nice it was to deal with you. Happy Australia Day!

Barb & Family - Northhampton, WA
Jan 24, 2014

Website very simple to use. Free freight was an excellent idea!

Helen - Encounter Bay, SA
Jan 24, 2014

Hi there, I've just purchased an Oztrail Chateau 10 Cabin Tent from you guys. I wanted to let you know why I went with you. 1. I found you were the cheapest in Australia, 2. Your quick email response to my questions was great. 3. Your delivery dispatch and final arrival to my home was excellent and only took a few days. I am very happy with the service so far. I will let you know what I think of the tent from a family point of view when I go camping with the family at the end of April. Regards,

Steve - Stirling, WA
Jan 24, 2014

I just wanted to say thank you for the excellent customer service. Your staff was friendly and very helpful when dealing with my order. Much appreciated!

Samantha - Karratha, WA
Jan 28, 2014

Hi there, I purchased a Shiralee Xtra Swag on 13th December, 2013. I am pleased to leave extremely positive feedback. This is the third swag we have purchased from you, and again your service has been "top notch". I certainly will continue to recommend your store to anyone interested. Thanks again for the great job - very much appreciated. King Regards,

Jan & Don - Portland, VIC
Jan 28, 2014

Hey thanks for sending me my order, it arrived quickly and was carefully packed. I will recommend your products and site to others.

Geoff - Windale, NSW
Jan 30, 2014

I would like to thank you for your awesome service and quick delivery. I have ordered from you before and each time my purchases have been delivered in excellent condition. I would definitely recommend you to anyone who needs to purchase camping equipment.

Wendy - Corrimal, NSW
Jan 30, 2014

Hi Snowys, I just received your parcel with my tent pegs. What great service. I just didn't have the time to get to Keswick this week so thank you for your online service. It was prompt, very professional and I like the fact that you can leave a message and the courier will leave it where you request. Great service! Well done. Cheers,

Sonya - Sheidow, SA
Jan 31, 2014

Thanks for the prompt delivery of my 40 Litre Cook Pot. First time client and I will be back again.

Tim - Portland, VIC
Jan 31, 2014

Hi, just received my deluxe gazebo and two tarps. Very pleased with all products and your customer service. Thought I had better sign up for an account. Much appreciated.

Martin - Avoca Beach, NSW
Feb 05, 2014

Hi, will definitely by shopping with Snowys again. Easy ordering process, good prices, quick delivery and couriers which actually left the goods where requested. A good shopping experience all round. Cheers,

Adrian - Seddon, VIC
Feb 05, 2014

Thanks for the fast delivery, it arrived in Canberra 43 hours after I ordered. Great response. Cheers,

Trevor - Jerrabomberra, NSW
Jan 06, 2014

Hi Leece, order arrived in good condition. Thank you for your prompt service. Your low costs and extensice range of freeze dried food were the contributing factors in chosing to place our order with you. Thank you to everyone.

Daphne - Laravale, QLD
Feb 06, 2014

Thanks for the great service, bought it quicker and cheaper than I could in my own state. I will be returning to your store. Happy Camper,

Paula - Tiaro, QLD
Feb 09, 2014

I liked your price and availablility of product. Free shipping was the icing on the cake. Looking forward to getting your product and going camping with it. Cheers,

Peter - Wangara DC, WA
Feb 10, 2014

Hey Sam, I shopped around and found that you guys had a competetiive price, and were both available and helpful when I had questions (unlike the others). Placed my order on Monday night, and received it on the NSW south coast on Friday. Thanks very much, appreciate that you know your stuff.

Alison - Merimbula, NSW
Feb 11, 2014

Received my Black Wolf day pack today (Tuesday), which I ordered online Friday. Excellent service and pleased with the product. Will be taking it on my bush walk on Thursday. Thanks again. Regards,

Margaret - Reedy Creek, QLD
Feb 12, 2014

Hi Snowys Outdoors Staff. We have received our online order very promptly. Thank you!! Keep up the good work. Fantastic that you don't charge a delivery fee. Great service and great price for our outdoor director's chair. Cheers

Sharon - Encounter Bay, SA
Feb 12, 2014

I am impressed with the prompt delivery of my Exped Sleeping Mat. Thank you. I will look at your store again for my next purchase. Best wishes,

Michael - Ballarat, VIC
Feb 12, 2014

I received my order of dehydrated food for a multiday hike we are doing. It was dispatched so quickly, and it was all in stock (not always the case with some online sites). Great service and it was the cheapest price around. Awesome. I will be buying all my camping needs from you in the future.

Alison - Milton, NSW
Jan 13, 2014

Just wanted to say thanks for the great service. My Thermarest and cook set arrived safely.

Gerard - Montmorency, VIC
Feb 15, 2014

Thanks for being so quick in getting the hinges for my ice box. Great to do business with you.

Peter - Cordeaux Heights, NSW
Feb 17, 2014

Good morning! Thank you very much for sending the foldable 3 legged Stool. It is perfect for my requirements. Kind Regards,

Antoinette -
Feb 17, 2014

Hi Sam, the Exped Megamats arrived promptly (as all my orders with Snowys have). They look fantastic and I'm really looking forward to trying one of them out this weekend! Best wishes,

Sally - Kalorama, VIC
Feb 19, 2014

Fantastic service guys, bought the Oztent Jet Bunker on Monday, got it on Wednesday, very good product, love it. Can’t beat your range and service, thanks and will see you again.

Jason - Kadina, SA
Feb 20, 2014

Hi Snowys, I recently purchased a bag of vacuum sealer bags online from you and wanted to say thanks for the ease of transaction, good customer service and timely receipt of goods. Keep up the good work and I'll be ordering from you again in the future. A happy customer!!

Josie - Karrinyup, WA
Feb 21, 2014

Thank you for your prompt attention to my recent order. Your price, delivery and service was excellent

Leff - Thomastown, VIC
Feb 24, 2014

The Coleman shelter arrived today. We have managed to erect it and are very pleased with the purchase. The price was very good and postage time of just two days was excellent. I will certainly look at your business when I next want to purchase camping gear. Thank you.

Colin - Highton, VIC
Feb 26, 2014

Hi Guys, I only ordered a pair of hiking poles but even on such a small order I was really impressed with the speed and accuracy of your delivery service. Product exactly as ordered, delivery within a couple of days to Melbourne. Well done. Outstanding service. Happy to recommend Snowy's to all my friends.

Greg - Sandringham, VIC
Feb 27, 2014

Tent cot arrived safely. Thanks Snowy's - good service and with free freight you have a return customer!

Michael - Busselton, WA
Feb 27, 2014

Just a thank you to the great customer service provided. Firstly with information and advice with a friendly tone from Dave, and then a follow up call regarding freight. I thought the distance of Adelaide to Perth may cause an issue but my Oztent and gear arrived as promised and I am both appreciative and impressed by the staff. I will definitely use Snowy's again and have no hesitation in recommending you to my friends. Once again thanks.

Tom - West Perth, WA
Mar 05, 2014

I received my two camp stools today in the mail. Thanks very much for your prompt service and very helpful over the phone advice. I would recommend Snowy’s to any prospective traveller or camper.

Lisbet - Cooroy, QLD
Mar 05, 2014

We were very pleased to receive our Black Wolf Turbo Lite tent yesterday. It was delivered quicker that we expected (including additional side panel) and all looks in good order. We will be attempting our first "pitch" in the backyard this weekend. Thank you for your prompt delivery, very good customer service and great prices. We will visit your website again I'm sure. Regards,

Kate & David - Canberra, ACT
Mar 07, 2014

G'day, we are impressed. Bloke just rolled up at the door with 2 sleeping bags. Great delivery! Thanks a lot. We will be back with more orders in the future with service like this. Not many places are like you lot, and provide service. Cheers,

Neil - Clayton Bay, SA
Mar 11, 2014

Thanks for the great service on recent purchase of an Oztent 2 mesh floor saver and an Oztrail duffle bag. Both received promptly, perfect condition and exceptionally well packaged. Good price, good service, right product, and easy to find online. Thank you,

Darryl - Douglas, QLD
Mar 11, 2014

Just a quick note to say thank you for the quick delivery of my order for the Campfire Lid for 35cm Steel Wok. I am very pleased with the service and the goods. Well done and Thank You. Cheers,

Peter - Emu Plains, NSW
Mar 14, 2014

Thanks for the quick post, free post and good products. Best wishes to all at Snowys. Regards

Fred - El Arish, QLD
Mar 14, 2014

Snowys, well done! My Malamoo 3-second tent arrived within 6 days of ordering in perfect order. All zips work well, it pops up in 3 seconds at the maximum, and goes back in its bag in very little time. I'm really excited about getting on the road and using it for those single night camps when you don't want to put up the big one. Thanks for everything.

Helen - Byford, WA
Mar 21, 2014

I've recently bought a Black Wolf Turbo Tent Side and Front Panel. I am very satisfied with this purchase as your prices are competitive with free delivery, and delivery was very quick with good packaging. Thanks,

Jason - North Ryde, NSW
Mar 23, 2014

Hi Lisa, just a quick note to say the Bunker Tent arrived in a very timely manner. Very impressed. Thanks for great service. Best regards,

Paul - Surry Hills, NSW
Mar 24, 2014

Thanks for your speedy service and delivery, I will shop again and pass on to my mates.

Jim - Northhampton, WA
Mar 26, 2014

I was very pleased to receive my Lite Plus yesterday. Thank you for your prompt delivery, very good customer service and great prices. Excellent Job!!! What I am thinking now is to get another product from you ... :) Regards,

Novianto - Petersham, NSW
Mar 27, 2014

Darche Cold Mountain sleeping bag arrived promptly and in good order. Slept out cold in it last night. Best bag I have ever had. Roomy, warm and quiet. Well done and thank you.

Paul - Curtin, ACT
Mar 28, 2014

Hi. Thank you for your great service, speedy delivery and fantastic products. It would be great if there was a Snowys store in Melbourne. Thanks again. Kind regards,

Greta - Abbotsford, VIC
Mar 31, 2014

Hi Guys, I wanted to write you a note to thank you for the great price and service I received when purchasing my OZ-Trail tent. I couldn’t believe how quickly it arrived and in perfect condition. You guys are superstars. I am your customer for life! Kind Regards,

John - Kewdale, WA
Mar 31, 2014

I purchased some items from Snowy's for the first time. Their prices and postage was excellent! We had our goods within 1.5 days of placing order. I highly recommend Snowy's for their price and their service. Thank you.

Tim - Kilsyth, VIC
Apr 01, 2014

Package arrived very fast. Looks good, can't wait to use it. Thanks Snowys.

Bernd - Lilydale, VIC
Apr 03, 2014

Just wanted to say thanks for the excellent service I received when ordering my new Black Wolf pack!!

Larry - Brisbane, QLD
Apr 03, 2014

Thank you for your great service, my husband is happy he has always wanted a Bedourie and now he has one. Your service was great also.

Lorrainne - Davistown, NSW
Apr 08, 2014

Dear Snowys, I just wanted to drop you a quick line to say what an absolute pleasure it was buying a tent from you recently. I needed a Coleman Instant Up - fast - and had (of course) left it until the 11th hour to buy one for a music festival that was rushing up to meet me. Not to worry though, as the tent arrived with plenty of time to spare. I'm also glad I called ahead, as your staff member Sam was particularly helpful, going out of his way to put a tent aside and make sure it could be sent across to Melbourne as fast as possible. Great experience all round and I definitely won't hesitate to buy from you again. Thank you.

Mark - Melbourne, VIC
Apr 08, 2014

Just a bit of nice feedback, I know it doesn't happen often enough! Thanks to Dave for the phone call about Kookaburra tent poles that are broken and explaining the repair kit to me. Thanks Dave!

Jill - Welland, SA
Apr 09, 2014

Thank you for your great service! Communication, response and postage speed was excellent and will definitely look forward to doing more business again in the future. Much appreciated. Regards,

Gary - Cloncurry, QLD
Apr 10, 2014

Just a bit of feedback on my order Hillbilly 12.5L Bush king, can’t believe the service and communication, absolutely top rate, cannot complain. I will definitely buy from Snowy’s again. Regards,

Alan - Mount Nasura, WA
Apr 14, 2014

Purchased a Black Wolf tent online on the 7th April. Received the tent on the 11th April - very happy with the service and price. Set it up on the lawn yesterday I think it will work very well for us. Regards

Tom - Rockingham, WA
Apr 14, 2014

Just want to let you know that I was very happy with your service. My plate arrived safely, it was well packaged. Well done.

Judith - Yeerongpilly, QLD
Apr 14, 2014

Very pleased with the canvas shower, obviously well made. Shall check out your website when I need more gear. Cheers

Chris - Genoa, VIC
Apr 14, 2014

Hi Snowys, I just wanted to let you know that the sleeping mats that I ordered have arrived safe and well. It was a very fast delivery too. Thank you very much for your excellent customer service! I really appreciate the helpfulness of your staff! Thank you,

Mick - East Fremantle, WA
Apr 14, 2014

Hi Guys, I am heading to Nepal in December for two months of trekking and was looking for two rather unique items, the Leki micro carbon Vario and a Mountain hardwear downie. I went into your Adelaide store and had a chat to Del. Whilst he couldnt help me with the downie he took down the pole details and promptly got in contact with the Leki suppliers for me. I was very impressed with his service especially as i had been told by another store it was not possible to bring this pole into Australia. Service like that makes a huge difference!

David - Adelaide, SA
Apr 16, 2014

Very happy with the efficiency of the site and the speed of delivery of my purchase. Thank you,

Jaclyn - Ascot, QLD
Apr 14, 2014

Hi Guys, I am heading to Nepal in December for two months of trekking and was looking for two rather unique items, the Leki micro carbon Vario and a Mountain hardwear downie. I went into your Adelaide store and had a chat to Del. Whilst he couldnt help me with the downie he took down the pole details and promptly got in contact with the Leki suppliers for me. I was very impressed with his service especially as i had been told by another store it was not possible to bring this pole into Australia. Service like that makes a huge difference!

David - Adelaide, SA
Apr 16, 2014

Very happy with the efficiency of the site and the speed of delivery of my purchase. Thank you,

Jaclyn - Ascot, QLD
Apr 17, 2014

Just received my Black Wolf 3L Hydration bladder. Very happy with the product and also very happy with the service. Quick delivery and friendly staff. Thanks,

Michael - Melbourne, VIC
Apr 17, 2014

Thank you Snowys for providing excellent service when I purchased a Coleman sleeping bag from you. Easy transaction, very quick delivery and the product was exactly as advertised. Great customer service. Thanks,

Gail - Grovedale, VIC
Apr 18, 2014

Good morning to all at Snowys. I would like to thank Ben who I spoke to on Monday regarding an order I had tried to place on Sunday via email. Order arrived yesterday. Thank you all for helpful, efficient service. Regards,

Cheryl - Edlow, QLD
Apr 22, 2014

Hi Lisa, a short note to advise receipt of the Black Wolf Ridge Runner bag - thank you for the excellent service an very quick delivery - would recommend you company to any of my associates. Regards, Denis

Denis - Mermaid Waters, QLD
Apr 23, 2014

Hello, I received my Black Stump mozzie dome today, thank you. That was great service, particularly considering the Easter public holidays. Regards,

Richard - Perth, WA
Apr 24, 2014

Received Cryovac bags today, brilliant service and you will definitely be used again by us. Regards

Les - Yakamia, WA
Apr 30, 2014

I would like to thank Snowys for the great service they gave me when I rang them, the order that was as described and the fast delivery of my order even though I placed my order around the time of the Easter and Anzac day holidays.

Bev - East Maitland, NSW
May 01, 2014

Very efficient service, thank you.

Anne - Wamberal, NSW
May 01, 2014

Hello, have received my order thank you. Great service, quick delivery, great product. Will definitely be using you again. Thanks again,

Dennis - Bega, NSW
May 02, 2014

I just orderd some bags from you. We are very pleased with the quality and the quick delivery. We will definitely shop with you again.

John - Willeton, WA
May 03, 2014

Hi, just letting you know I received my order of 2 packs of Back Country food, and I am very pleased with your service - great price with free and very quick delivery. I also appreciated the camping checklist you included, very handy! I have you bookmarked, and I will be sure to check your website whenever I need more camping gear. Kind Regards,

Louise - Belgrave, VIC
May 12, 2014

Thank you for your prompt and helpful service. It’s good to know that great Australian companies still exist! Kind regards,

Catriona - Castlecrag, NSW
May 13, 2014

Received the stools today, excellent service and look forward to dealing with your company in the future. Regards,

Ray - Mt Evelyn, VIC
May 19, 2014

Thank you, received my purchase in good time and good service, highly recommended.

Alan - Tweed Heads South, NSW
May 22, 2014

I would like to thank you for the excellent service you provided. My order was processed and shipped the same day & your prices are unbeatable. Regards,

Tim -
May 23, 2014

Wow, the tent and side walls arrived this morning. Can't believe we received them so quickly. Just 2 days to Byron bay. A big thank you to Snowys for great service, great price and a very easy shopping experience. Kind regards,

Jan - Byron Bay, NSW
May 28, 2014

We received our on line order today. Thanks for the great service. We will certainly use that facility again. Cheers,

John & Di - Lobethal, SA
May 28, 2014

Our Jet Bunker arrived yesterday safe and sound. Put it up today, it was so simple and took just minutes and pack up was the same. We are completely happy with the product and your service and prompt delivery was brilliant, we will definitely be repeat customers. Thanks very much,

Glenyse - Narromine, NSW
May 28, 2014

Hi, thanks for my order. Your prices are good, free postage is great, your website works well, you were very helpful via email, product was well packaged and arrived really quickly, congratulations. Will definitely be buying from you in the future. Only problem was that not all your items are on the website, so it made it difficult to place an order, especially when I am not able to ring during business hours and do most of my online buying during the middle of the night. Thanks again, Jane Facchetti - Central Tilba, NSW **Hi Jane. Thanks for the feedback. We are working hard to put as many products as possible on our website. Please note that it is not possible to put some products online which are too difficult to ship for various reasons. If you are ever looking for something and you can’t find it on our website, feel free to drop us a line!! Thanks, Lisa - Snowys Customer Service**

Jane Facchetti - Central Tilba, NSW
Jun 05, 2014

Thank you for a wonderful product at great value along with the fast delivery service. Thank you again.

William - Lake Munmorah, NSW
Jun 06, 2014

Hi everyone, just like to say it is a great operation you have. Two transactions that couldn't have been easier, will have no reservation in recommending Snowys. Regards,

Mike - Bayswater, VIC
Jun 10, 2014

Hi everyone, just like to say it is a great operation you have. Two transactions that couldn't have been easier, will have no reservation in recommending Snowys. Regards,

Lindsay - Conara, TAS
Jun 10, 2014

Tek Towel arrived quickly and as described. Great towel for outdoors with handy clip to hang up to dry. Great customer service from vender.

Sydney - Middle Park, QLD
Jun 12, 2014

Thanks, Lisa. Free delivery is usually great. However, in this instance I’d have preferred to pay for an Express Post bag delivery but I didn’t see an option (but I was in a hurry so it might be there) – that would’ve been helpful since I leave this weekend (with or without my food), and standard road delivery to Broome can take forever! But I should’ve put my order in earlier too! Regards, Pam – Broome, WA **Thanks for the feedback Pam. While there is no option for Express Post at the checkout, if you are in a hurry for your order to arrive please give us a call and we can quote you a price for express delivery. Keep in mind that if your order will not fit in a 3kg or 5kg satchel then it can be quite expensive to send express. It’s always better to be prepared and order sooner rather than later!! Thanks, Lisa – Snowys Customer Service**

Pam - Broome, WA
Jun 13, 2014

I received my order today, amazingly 2 days after I placed it. (I've had orders from my own state take longer to arrive than that). The Trekking Pole was exactly as listed on your website, and packaged well. I'm debating whether to buy a second one, to make a pair. Thank you. Best Wishes,

Peter - Greystanes, NSW
Jun 16, 2014

We recently safely received our 2 Directors chairs with side table, delivery being very prompt. We are extremely pleased with them, attractive nice colours, good quality, strong and very comfortable. Very good value. Many thanks.

Chris and May - Black Mountain, QLD
Jun 16, 2014

Great prompt service! Love the BPay option! Have placed another order and will only be too happy to suggest you to family and friends. Good range and pretty good prices.

Kylie - Marsden, QLD
Jun 17, 2014

Great prompt service! Love the BPay option! Have placed another order and will only be too happy to suggest you to family and friends. Good range and pretty good prices.

Jeffrey - Beachport, SA
Jun 18, 2014

Very happy with your services! Glad I've found this place, it’s always hard getting quality items into Australia without having huge postage bills and waiting weeks to get them from USA/UK. Found this place looking for a Black Wolf pack and hydration combo for my partners birthday as we hike and camp regularly. I ordered here because it was by far the cheapest and rang up concerning the shipping time. They said it should be here in 2-3 days but I might need to wait for the 3L hydro pack stock, but as a great surprise it was here in 2 WORKING DAYS! That's great and I got both products well before due time :D Very very impressed with the Website, Customer Service and also the great prices you’re offering. Great Work guys! All the best :)

Glen - Grose Vale, NSW
Jun 19, 2014

Hi Guys! I received my delivery yesterday and just wanted to let you know how happy I am with your service. From the lovely gent on the phone who answered my enquiry to the courteous email communication, you guys are great. Really excellent service which is sadly lacking with some companies. Thanks again!

Lisa - Caringbah, NSW
Jun 19, 2014

Received my order today, thanks for the quick delivery. Will spread the word about Snowys great products. Thanks. Regards

Murray - Swansea, NSW
Jun 23, 2014

Fantastic service. Will definitely use your online service again. Keep up the great work. Cheers,

Rachael - Wangaratta, VIC
Jun 26, 2014

Hello everyone at Snowys. Thanks for your prompt service and delivery. The camp table fits our needs exactly. Regards,

Barry - Kambah, ACT
Jun 26, 2014

Thank you very much, I received my order today. Thanks for your great service! Even though you were out of stock at the time of ordering you were quick to communicate this, then quick to dispatch once in.

Belinda - Hocking, WA
Jun 26, 2014

G’day Mark. Thanks so much for prompt delivery and a great product. The Duramesh awning tarp is well made and looks great. VERY happy with my 1st dealing (but not my last) with Snowys.

Jeff - Eaton, WA
Jun 27, 2014

Thanks for the speedy reply and delivery of my tent and gazebo sides. I will be looking here next time I need camping gear. Thanks,

Alex - Kiama Downs, NSW
Jun 27, 2014

Hello Sam and Snowys customer service team, I am just emailing you to give some feedback on how happy I am with my experience with you guys. The product I bought was cheaper than everywhere I looked and was exactly as I expected. The Delivery was fast and even better was free. Overall this has been a pleasant and satisfying transaction. I will definitely shop here again in the future and will recommend to others. Cheers,

Billy - Melton South, VIC
Jun 27, 2014

Thank you for the hassle free shopping experience and free post. Postage speed was also excellent. Thank you, will shop again.

Shane - Moonta, SA
Jul 02, 2014

Hello, I would like to thank you! My order arrived in just less than a week! You are the best guys!! Thank you so much. Best regards

Tyrone - Sydenham, VIC
Jul 02, 2014

Ordered a Coleman Big Game Sleeping Bag on the 27th June. Posted 30th June. Arrived 1st July. That is fantastic service guys. We'll be ordering another soon. These bags with the soft canvas outer shell are extremely warm but more importantly, they don't slip and slide around inside swags, and on the camper trailer mattress like the standard bags have in the past. Also if you're like me, bigger frame and hate that feeling of having bound up feet in the standard bag, you really can't do better than one of these Coleman Big Game bags. Thanks again guys.

Michael - Bundoora, VIC
Jul 07, 2014

Just received my order of Back Country food packs. Appreciated the follow-up phone call letting me know you were out of stock on one item. We came to an agreement to hold back delivery until item became available and all items could be sent together. Prompt, efficient and items true to order, just how I like it. Would definitely deal again with Snowys.

John - Cardiff South, NSW
Jul 08, 2014

Hi there, just leaving some feedback as requested by you. Just wanted to say thanks for the great product. Sadly as you know it took quite a few ... weeks? months? to get to us, but the truth is we weren't in a hurry - and your customer service team were fantastic keeping us updated at every point to let us know what the delays were. It made all the difference and it was much appreciated. Will be using your services again. Many thanks. Sarah – Wamberal, NSW **Thanks for the feedback Sarah. We try our best to keep our stock levels up as much as possible but unfortunately there always seems to be something that runs out quicker than we can get it in! Generally any item that is out of stock will be no more than a week or so away, but if our supplier runs out there is nothing we can do but wait, which sadly can sometimes take 2-3 months. It is unavoidable but we are always happy to work with our customers to come to the best possible resolution. Please remember that you can give us a call on 1300 914 007 before ordering to check on stock availability if you are worried. Otherwise we will always let you know ASAP about any supply issues and we do our best to keep you informed throughout the process. Thanks again Sarah and happy camping!! Lisa, Snowys Customer Service**

Sarah - Wamberal, NSW
Jul 10, 2014

Hi, I just wanted to say thank you. I ordered an Oztrail Gazebo from you on Sunday and it arrived today (Thursday) in Alice Springs. I was pleasantly surprised and the free postage was a huge bonus!! Many thanks,

Wendy - Alice Springs, NT
Jul 11, 2014

Thank you for the prompt delivery of our 12x15 Oztrail Canvas Cabin Tent. We've popped it up, all good, surprised how quickly it went up :) looking forward to using it in the Victorian high country come spring. We will certainly visit you again for any needed camping gear. Great prices, great communication and fast delivery. Thanks again, regards,

Michelle - Merton, VIC
Jul 17, 2014

Received smoker I ordered 14th on 16th, great service, very happy. I’m sure you will receive more orders. Thanks,

Lance - Brisbane, QLD
Jul 17, 2014

Hi Lisa, thank you very much for your quick delivery of the Mont Moondance 1 tent I ordered last week. And thank you for sorting out the problem with the address. Kind Regards,

Amanda - Geebung, QLD
Jul 18, 2014

We've been buying from Snowys for a couple of years now. The website is easy to navigate with good information, the products are competitively priced and always arrive timely and undamaged. Well done and thanks

Simon - Bellingen, NSW
Jul 22, 2014

Just purchased a backpack. Super fast post, free postage FANTASTIC! Top service. Will buy again and recommend to my friends. Thanks for an easy transaction. Also great price for the backpack I wanted. Love the colour. Have a great day :)

Deb - Murwillumbah, NSW
Jul 22, 2014

Thank you very much for the prompt service via Fastways – goods were impeccably packaged and arrived as such. Great pleasure to buy from such a well-run operation. Many Thanks,

Pete - Ballina, NSW
Jul 21, 2014

Hi Lisa, Thanks for good service, good product, and free post. The service from Snowys is first class. All the best at Snowys Camping . Regards

Fred - El Arish, QLD
Jul 22, 2014

Thank you for sending the thermos so quickly, I'm very happy with it, all the best =)

Marnie - Killarney Vale, NSW
Jul 23, 2014

Hello! Just wanted to thank you for the perfect service, seriously. Ordered and within a couple of days it had arrived in perfect condition, no hassles. 10/10 would recommend. 

Dylan - Wollongbar, NSW
Jul 23, 2014

I purchased the thermos floating bottle, just wanted to let you know what a great product, keeps hot drinks a lot longer than any other flask I have used. Not sure if it floats full, I did try in sink and floated when empty but when full seemed to sink, I will have to try next time I go fishing. Thanks for supplying great products at reasonable prices.

Mark - Milton, QLD
Jul 24, 2014

Just received a swag bag in the mail. Thank you for your excellent service. The bag was not in stock when I ordered it but I was kept well informed, offered a number of alternatives and the bag was sent very promptly when it came into stock. It is very nice to get great service. I will be back.

David - Samford, QLD
Jul 24, 2014

Thanks for the sleeping bag. Your service was great; super fast delivery. The bag is great. Regards,

Lindy - Kingston, ACT
Jul 24, 2014

Great service, ordered Monday afternoon, arrived Coffs Thursday lunch in perfect order, well & safely packed. Will be ordering a lot more equipment & goods from you and highly recommend you to all other outdoor enthusiasts’. Thanks,

Warren - Coffs Harbour, NSW
Jul 28, 2014

Easy ordering. No hassle. Well done.

Nigel - Cranbrook, QLD
Jul 28, 2014

Dear Lisa & Customer Service Team, thank you for your assistance regarding my latest order.  It was refreshing talking to an empathetic person who was able to sort through a problem and come up with a positive solution. Regards,

John - Stawell, VIC
Jul 30, 2014

Hello Lisa, just to let you know the stretchers turned up today. Couldn’t be more happy with the service. Thank you, cheers

Jason - Burnie, TAS
Jul 30, 2014

 Hi Snowys. Placed order Saturday Morning 26th July 2014, received delivery around midday Tuesday 29th. That is a turn around of one and a half business days. Excellent prompt service. You 'did real good'. Thank you.

Dean - Highbury, SA
Jul 31, 2014

My camp chair turned up today thanks, I will let my mates know about you guys. Awesome service thanks, cheers

Jason - Burnie, TAS
Jul 31, 2014

Mark, just letting you know that my sleeping bag turned up yesterday. Very happy with it, thanks for your help.

Dougall - Spring Plains, NSW
Jul 31, 2014

G’day, just a quick note to thank you for sending our Oztent & fly. We ordered last Sunday, and had it Tuesday. Haven’t used it yet, but planning a big road trip for later this year, and I’m sure we’ll appreciate our new tent. So thanks again for the fast delivery and excellent correspondence. Regards,

Adrian - Wantirna South, VIC
Aug 04, 2014

My thermo mugs arrived today safe and sound my husband will be happy, he is an interstate truck driver and he uses thermo mugs all the time but broke his recently and we couldn't buy them local so many thanks.

Denise - Withcott, QLD
Aug 06, 2014

 Hi. Just wanted to thank you on your excellent service on my recent purchase via your on line shop. We were kept up to date on the progress and everything went smoothly. Thanks very much.

Nigel - Cranbrook, QLD
Aug 08, 2014

Hello! Just a message to say thanks for the great customer service and fast delivery of the Coleman sleeping bag I ordered. My daughter loves it and can't wait to use it. I was really impressed by the pricing - I could buy and get delivery from SA cheaper than buying in WA - go figure! Thanks again, we will have no hesitation in recommending your store.

Michele - Maddington, WA
Aug 09, 2014

Thank you for quick service, my son was very happy with your product and will use it soon next week doing the Duke of Edinburgh Award. Thank you,

Niel - Bowen Mountain, NSW
Aug 13, 2014

Thanks for delivery of my bag, I’m very happy with it.

Lee - Goulburn, NSW
Aug 13, 2014

Hi Lisa. Thank you for your very prompt completion of my order and most of all your fantastic attention to detail in regards to the hotplate.  I very much appreciate the personal service and look for to my order arriving. Thanks once again. Kind regards,

Rochelle - Wickham, WA
Aug 14, 2014

Good morning, I received my Deuter Futura 22 backpack yesterday and wanted to provide you with some feedback. I am delighted with the product, your competitive price and excellent service.  I had a computer glitch when I edited the delivery address and the changes didn’t save (possibly my fault), but a phone call to your company quickly resolved this problem and my backpack was delivered to the correct address within two days of placing the order. The packing was secure, the product excellent and the price was much cheaper than one other online store and a well known retail outlet in Melbourne. We are planning a long walking trip in Spain next year and will be purchasing new gear in the next six months.  We will certainly use Snowys wherever possible. Many thanks,

Wendy - Rowville, VIC
Aug 20, 2014

Hi, just a short note to say that I was very satisfied with my recent (and 1st) experience ordering online with Snowys.  It was a very simple and efficient process with my goods delivered in a timely manner.

Phil - Homebush, NSW
Jul 22, 2014

Hi, just a short note to say that I was very satisfied with my recent (and 1st) experience ordering online with Snowys.  It was a very simple and efficient process with my goods delivered in a timely manner.

Anthony - Armadale, VIC
Aug 25, 2014

Hello to everyone at Snowys Outdoors! I am really sorry it has taken me so long to leave feedback for my purchase of 2 Enamel Coffee Pots. We have been too busy having heaps of fun with them. Thank you so much for great product. Rest assured that we will be return customers :) Kind Regards,

Adrienne & Kim - Avenell Heights, QLD
Aug 25, 2014

Hi Snowys, RV2 tent arrived yesterday in good condition, thanks for your fast service and delivery. I would be happy to shop with you again. Regards

Rob - Batehaven, NSW
Aug 25, 2014

Thank you kindly for your professional service. I have had many orders from you at Snowys and all orders have been sent in excellent packaging and condition. Your prompt service is appreciated. Always happy to deal with your company.

Wendy - Corrimal, NSW
Aug 26, 2014

Hello Folks. Goods arrived today. Thanks for the speedy professional service. Much appreciated. Regards,

Steve - Essendon, VIC
Aug 28, 2014

The website was great! I ordered it on Monday night and it turned up on Wednesday morning. I also liked how it came with a camping checklist, that really helped me out because there was so many things I had forgotten to put on the list I had created. Very easy to use and would definately order things from you again.

Emma - Mildura, VIC
Aug 29, 2014

Goods arrived in very good order, well packed and in good speed. Very happy with service and product. Many thanks,

Ben - Chrisholm, ACT
Aug 29, 2014

Hi there, just received the two Oztent King Goanna stretchers, can’t believe how fast they got to me on the middle of the Yorke Peninsula. Have set one up and was very easy, quality looks good, that’s why I deal with Snowys. Have ordered a few things off line with you and been to your store many times and have always been impressed, and your staff are always helpful and friendly. Thanks heaps guys.

Lyndon - Arthurton, SA
Sep 01, 2014

Just to let you know that today I received my order of Back Country Cuisine. I ordered on the 26/8 and received by 29/8. Very good service, thank you.

Ken - Wilberforce, NSW
Sep 01, 2014

Hi Sam. Thanks for the note with my new torch. I wish to compliment you on your great service and great price. Very efficient and effective. Thanks. Best regards,

Ken - Coee Bay, QLD
Sep 02, 2014

Hi Sam. Just letting you know that we received our order ok. The two sleeping bags zip together nicely, can’t wait to go camping again to try them out. Thanks for the great service. 

Vicki - Bundaberg, QLD
Sep 02, 2014

Hi Lisa, just a line to let you know I have received my parcel. Thank you for your great service, it would be hard to beat. I will definitely use Snowys again in the future. Kind regards,

Bob - Smithfield, NSW
Sep 03, 2014

Just a quick note of thanks on receipt of my new Event 14 Instant shelter. This is the first time I have used your online service, and must commend you on your excellent service. The prompt delivery, and excellent communication was very commendable, and made the whole experience very satisfying. I will certainly be letting my friends and other contacts about your great service. Many thanks,

Ian - McLaren Vale, SA
Aug 04, 2014

Many thanks Lisa, your Customer service is just fantastic and it leaves your Competitors for "dead". Thanks again. Regards,

Wayne - McCrae, VIC
Sep 08, 2014

Thank you. Great service and very prompt delivery. Regards

Paul - Rosebud, VIC
Sep 08, 2014

I would just like to thank you for the prompt delivery of my item that I purchased on the internet. We are very happy with our purchase. Regards,

Marie - Bunbury, WA
Sep 08, 2014

Hi there. Just wanted to say thanks.  As well as the best price for the bag (Black Wolf backpack) and free postage, your customer service is excellent! Cheers,

Toni - Warrimoo, NSW
Sep 09, 2014

Hi Lisa, just received my item. Love the prompt (and free) postage. Great service. Cheers,

Andrew - West Wollongong, NSW
Sep 09, 2014

Hi Lisa, just want to commend the speed and timing of my Snowys product delivery. Was great to have my Blackwolf Bladerunner bag delivered fast and efficiently. Warm Regards,

Jonathan - Bull Creek, WA
Sep 10, 2014

Hi, I have received the kettle I ordered & I wanted you to know I’m very happy with the service. It was so easy ordering online & then getting the package quickly. Free delivery was also great. So keep up the good work! Cheers!

Maree - Wynnum, QLD
Sep 10, 2014

Hi everyone there! Thank you so much for getting the Oztrail Mozzie Dome 1 to me ASAP for my son leaving in 2 days for the Malaysian Jungle. It arrived the next day as promised and you were all so helpful. Many thanks again :)

Nicole - Lilydale, VIC
Sep 11, 2014

Good morning sales / admin team. As per usual ‘Great service’, ‘Fast Delivery’, ‘Good product’ and at a good price. What more could a camper ask for? Keep expanding your online range and keep up the good work. Great team. Regards

Ben - Chrisholm, ACT
Sep 12, 2014

Hi, thank you for the quick delivery of my Duffle bag purchase. Came across your website when I googled Caribee duffle bag and your price was certainly the best even compared to ebay. Regards,

Paul - Tugun, QLD
Sep 12, 2014

G'day. Just want to thankyou for the excellent service, price and prompt postage of the Rivergum sleeping I bought. Even my mate was impressed he bought one too, from you. Once again thanks,

Barrie - Montrose, VIC
Sep 12, 2014

Hi, I just received my order and I am very happy with the service. All went smoothly. I would definitely recommend you to friends and would buy from you again. Thanks.

Steve - Moruya, NSW
Sep 12, 2014

Hi Lisa, received the new cup today. Thank you so much. Fantastic service, really appreciate your support and effort. I will be sure to share information on your customer service. If I need anything else to improve the quality of my camping I will be checking your website first. Thanks again.

Adrian - Kewarra Beach, QLD
Sep 12, 2014

Thanks for the fantastic service and good price. I could not find the item in several places that I tried, then I found you placed an order and before you could say SNOWYS it was here in Canberra.

Bill - Kambah, ACT
Sep 15, 2014

Hello. Great service with very quick delivery. I highly recommend Snowys.

David - Brisbane, QLD
Sep 16, 2014

Thank you so much for the service Sam. I couldn't believe how quick and organised you were. Will definitely be shopping with you guys again soon.

Chris - Alton Downs, QLD
Sep 16, 2014

I am so impressed. I placed my order online Friday and it was on my door step in rural South Australia early Monday. Thank you so much. You've got a new loyal customer.

Chris - Port Lincoln, SA
Sep 16, 2014

I have recently purchased 2 items from Snowys (tent and awning) and I have been very pleased with the fact that the items I wanted were available, and the speed at which they were delivered. Great service with no hassles. Thanks.

Natalie - Barmera, SA
Sep 16, 2014

I bought the Rivergum XL sleeping bag and I’m impressed with it, thanks for the great price and great service thanks to Lisa and the team from Snowys. Oh yeah and it's Barrie's fault I bought it cheers guys and gals.

Ross - Highett, VIC
Sep 16, 2014

Short note to say thank you for the exceptional service!!! Not only fantastic prices, but super fast FREE shipping!! TOP SERVICE guys!! Cheers 

Jose - Hornsby, NSW
Sep 17, 2014

Your chairs arrived today, and they are very good quality, I am sure we will have some very jealous visitors. They are quality plus. We are very happy with them and will be good Ambassadors for same. Many thanks

Nola - Cooloola Cove, QLD
Sep 18, 2014

Hi Snowys. Just wanted to let you know how happy I am with the product and how fantastic your service is... I ordered from Melbourne on Monday and received my sleeping bag yesterday.  Thank you so much, the service is just so good and almost unheard of these days. The sleeping bag is just what I wanted and I love it. I will always use you for anything I need that you sell! Thanks again for doing such a great job... Kind regards 

Dianne - Ivanhoe, VIC
Sep 18, 2014

Hi Guys, I just purchased a Black Wolf Tempo 30 backpack using your website. Everything went very smoothly and delivery was super fast. I am very happy and will certainly use you again for next purchase. Regards

Simon - Brunswick West, VIC
Sep 19, 2014

Thanks for your communication and prompt delivery with prices to match can’t wait to try it all out and will definitely be shopping with you again. Cheers,

Joe - Carss Park, NSW
Sep 22, 2014

Thank you Snowys for your wonderful service. My email was responded to very quickly and once my order was placed, my goods arrived quickly also. Pleasure to purchase from you.

Alison - Tennant Creek, NT
Sep 22, 2014

Hi guys, just wanted to say many thanks for your service. We purchased a Coleman 1000 lumen lantern from you online, and it was delivered in pristine shape in only 4 days to Brisbane. We'll be back!

Paul - Moorooka, QLD
Sep 22, 2014

Hi Customer Service Team at Snowys. I purchased an OZTENT RV-4 on-line on Monday, 15th September 2014. My brand new Oztent was delivered to my front door by Toll Ipec at 07:30am on Friday, 19th September. I am extremely happy with the time it took from purchase to delivery, and I am absolutely rapt at the service that I received from the staff at Snowys. I definitely know where I will be looking first for all my future camping equipment purchases. Thank you all so much. Best regards,

Phil - Bunbury, WA
Sep 22, 2014

Hi Nick. Thank you for the prompt service. I did not expect it so quickly. I am really impressed with the service. Thank you again

Yvonne - Kingswood, NSW
Sep 22, 2014

Hi there, just a thank you for the prompt and professional supply and delivery of our Black wolf turbo tent side awning screen. I was pleasantly surprised with the short timeframe for arrival. I would recommend your current online service to others. Regards

Paul - Barwon Heads, VIC
Sep 22, 2014

Hi Nick, I'm very happy with your service. Your price for the 360 degrees Furno Stove and Pot set was $20 cheaper than other websites. You also offered free delivery and a shorter delivery time. I'll definitely order through Snowys in the future. Regards,

Maureen - Denistone, NSW
Sep 23, 2014

Hi Lisa. Thanks very much for your great customer service, I’d wager Snowys wish they had 2 of you :) Cheers

David - Warragul, VIC
Sep 24, 2014

Wow! What service - best price in Australasia, free shipping, lifetime guarantee and arrived interstate within 48hrs of on-line payment!! What more could you ask for? This is service which other companies should aim for - EXCELLENT - thanks guys - will be keen to deal with you again. Best regards

Adrian - Parkville, VIC
Sep 24, 2014

Hi, received my order today, all in good order. Good service 10/10 Thank you

Noel - Palmswood, QLD
Sep 24, 2014

I just wanted to say thanks for the very fast delivery. You could not ask for better service.

Shane - Mill Park, VIC
Sep 21, 2014

Received order today. In the words of an old rugby league coach, Jack Gibson, “Youse done good played strong”. Table arrived today, all good. Happy to recommend your service to other caravaners.

Graham - Cronulla, NSW
Sep 24, 2014

Hi Lisa. I just can’t believe how good you guys are, my Black Wolf Turbo Plus 300 Tent together with side panels & front panel were despatched late Monday afternoon and arrived on my door step in Regional Victoria at 7.45am Wednesday morning. I have had good service from other online merchants in the past but not as good as Snowys. Great quality products – excellent competitive prices and FREE delivery – it can’t get any better for me. Cheers

David - Warragul, VIC
Sep 24, 2014

Hi Mark, thank you for your swift service the wait was worth it just what I have been looking for a long time very much pleased with your service and item. Regards

Les - Walkerston, QLD
Sep 25, 2014

Thank you – my Black Wolf kids sleeping bags arrived and the kids love them! They look very snuggly and we’ll test them out on the long weekend! Cheers,

Beth - Hornsby, NSW
Sep 29, 2014

Good morning Snowys, I just wanted to let you know that we are very happy with our new Black Wolf tent (it has already had a trial run in the back yard) and we are heading off for a family camping trip later in these school holidays. I am very impressed with how quickly the order was delivered and ability to track the progress of the couriers. Thanks again and keep up the good work. Regards,

Andrew - Haberfield, NSW
Sep 30, 2014

A huge thankyou to Nick and staff at Snowys, the Canopy I ordered yesterday (Monday) arrived today (Tuesday) excellent fast service will certainly pass on to all and sundry.

Brian - Naracoorte, SA
Sep 30, 2014

Hi Guys, just to let you know that my order for the Coleman pop up cupboard arrived safely today, all in excellent order and very prompt. Thank you very much for great service yet again. I will continue to purchase from your excellent company. Best wishes,

Karl - Canberra, ACT
Oct 01, 2014

Just received my new Change Tent today and I am very happy with the product and the service. Thank you

Don - Nabiac, NSW
Oct 02, 2014

Hi Leece, I received the item today in good order, thanks again for the prompt and professional service!! Cheers,

Tim - Alexandria, NSW
Oct 03, 2014

Hi Leece, the package arrived today, thanks for the prompt delivery. Bag looks great, also wanted to say thanks for the freeze dried food stuffs, the use-by dates are further into the future than I’ve seen in the shops in Sydney. Thanks,

Mathew - Oatley, NSW
Oct 03, 2014

G'day Mark, just to let you know that I was very happy shopping online with Snowys. Not only were your prices the best, but my tent arrived very quickly and undamaged. I will certainly be recommending you guys to my friends. Kind regards

Karl - Altona, VIC
Oct 05, 2014

Hi Mark, you asked me to give you some feedback from my recent order. Well my feedback is.... great service! Great Price, what more can I ask for. Your pricing on the other side of the country is better than what I can get by jumping into my car locally and it arrived quickly. No complaints here! Look forward to my next order.

Michelle - Welshpool, WA
Oct 10, 2014

Hi guys, just a quick note to thank you for dealing with our order so quickly. Great service and love the tent. Cheers,

Steve and Ali - East Freemantle, WA
Oct 15, 2014

Hi Mark, thanks for the recent delivery. Good response and service. Have recommended you to others. Regards

Lorna - Harriston, QLD
Oct 15, 2014

Hi Mark, my stove arrived today, it's great, very prompt delivery, highly recommend, thankyou very much, kinds regards

Dennis - Charters Towers, QLD
Oct 15, 2014

Hi Lisa. I ordered the Black Wolf Screenroom 240 at 10am on Monday morning, and although it weighs over 5kg and had to go from Adelaide to Geelong, it arrived safe and sound by midday on Wednesday.  That is amazing service, and is 2 days earlier than I was anticipating... so to say that I am impressed in an understatement!!  Can you please thank all of your team responsible for such great service, and I will DEFINITELY be using you for my camping gear needs from now on. Thanks again, a very happy camper,

David - Geelong West, VIC
Oct 16, 2014

Hi Mark, Thank you for my purchase, it was very well wrapped to protect it and the transaction on your web site made it very easy. I will definitely be purchasing from you again. Regards,

David - Teesdale, VIC
Oct 16, 2014

Hi, I thought I would leave some feedback about my order on hiking food. Keep the excellent work up, I found that the communication & service was great, I will deal with you in the future. Regards

Wayne - Stawell, VIC
Oct 17, 2014

Just received outhouse tent and am very pleased, especially with how easy it is to set up and the room. Will be doing business with you again for all camping needs and now with xmas nearly here. Thank you,

Verena - Surfside, NSW
Oct 17, 2014

Hi Sam. All good! First, I was happy to find just the product I wanted (a light weight kettle to fit in a small space in my campervan) and even happier that it was cheaper from Snowys than other places. Second, your administration of my order and communication to me was faultless. Third, I'm REALLY impressed by how quickly it arrived from South Australia to my rural location in NSW, at no extra charge! I reckon we'll do business again. Regards,

Helen - Bundanoon, NSW
Oct 20, 2014

Hi Sam, thanks for your really speedy response to my online order. I'm particularly impressed that you show in stock items and then dispatch ultra-fast. So many online stores don't do that and I have waited weeks for some with no communication. No doubt I'll be back.

Ron - Yarraville, VIC
Oct 20, 2014

I have recently purchased two camping items from your online store. I thank you for your professional and prompt service. Both items were delivered (to my door) within one working week. Cheers

Shirley - Lemon Tree Passage, NSW
Oct 22, 2014

Dear Sirs, goods arrived in mail yesterday.  Delighted. So quick and service was excellent. Would recommend your site and will be back if need any of the items listed on your checklist. Thank you,

Robyn - Armidale, NSW
Oct 23, 2014

Hello Nick, we are very pleased with our order, received today. Very Good!! Thank you very much for the excellent way the order was handled. Kind Regards,

Loes - Lower Snug, TAS
Oct 23, 2014

Hi, just letting you know I received my order from Snowys. Great service and very prompt delivery, thanks heaps! Got a purple chair for a purple loving girl for Christmas. You guys were still cheaper than most for the same item even before the free delivery, I will definitely use you guys again. Thanks,

Linda - The Rock, NSW
Oct 25, 2014

Hi there, I recently purchased a Black Wolf backpack online from Snowys. You not only offered the best price (with free delivery) but I received the backpack in super-fast time. Great service, thank you! Kind regards

Edwina - Mona Vale, NSW
Oct 27, 2014

Dear Customer Service, my purchase arrived on Friday so that was only 4 days to Tassie.  It was packed very well and therefore no damage.  I am very happy with your Pricing and Service.  I will definitely recommend your online store to my friends. Kind Regards

Lesleigh - Penguin, TAS
Oct 29, 2014

Thank you so much for an easy, pleasant transaction. The item, Campfire Grill Combo was sent to me in Sydney very quickly and the price plus free delivery was cheaper than I could buy it in Sydney. Will definitely recommend you.

Narelle - Glenmore Park, NSW
Oct 30, 2014

Hi Leece, my ordered 10" Bedourie camp oven arrived in yesterdays mail. Great price, super-fast delivery, the exact item I ordered, good email communication from you/ Snowys etc. I am a happy camper THANKS

Kel - Hoya, QLD
Oct 30, 2014

My new Black Wolf Turbo tent has arrived - many thanks. Great service will recommend to others.

Sarah - Coolbina, WA
Oct 30, 2014

Just a quick note to once again express my thanks and appreciation for excellent service. My order was placed mid-morning 29/10, and goods received this afternoon. This was great service. Thank you again,

Ian - McLaren Vale, SA
Oct 31, 2014

Hi. To first let you know I am a bit sceptic about buying from the internet but in this case I have to say that I am more than pleased with the Stretcher Tent Cot Oversize I purchased from Snowys. I looked at a few sites and Snowys was the cheapest and the delivery time was excellent. I ordered the item on Sunday 26/10/2014 and it arrived on Wednesday 29/10/2014 undamaged. I would not hesitate in purchasing items from Snowys in the near future keep up the great service I would score Snowys 10/10. Cheers

Brian - Ingleburn, NSW
Oct 31, 2014

Hi there, I just received my order. It is spot on as described and delivery was quick and delivery instructions were followed. Couldn't be happier with the service of Snowys Outdoors. Thanks,

Quinten - Chelsea, VIC
Oct 31, 2014

Hi Leece, thank you and the customer service team for another great job. This is our second order we have made with you. Our order arrived promptly and all was good. Regards

Joan - Torquay, VIC
Nov 02, 2014

We were delighted with the Coleman chairs that arrived so quickly after ordering! Tomorrow we are setting off for our first ever caravanning trip in our new van and so are pleased to have the chairs to take as we had to borrow some otherwise. Great service and a good price. I am now about to order a table to take on our next trip! Kind regards

Liz & Dan - Wangaratta, NSW
Nov 04, 2014

Thanks for the fast and great service Snowys team, it's my third order and will order from you again as service and products are A1, regards

Murray - Swansea, NSW
Nov 05, 2014

I am very impressed to say the least about Snowys, the staff are very diligent, knowledgeable and they have experienced the products they sell. No question is too hard, no matter how silly it may be. And the customers come first and their service is impeccable. I must say this company leaves the big ones here in Brisbane to shame. I have just received my new Black Wolf 240 Plus Turbo Tent and I am looking forward to my trip away. There is no hesitation that I will be purchasing from them again. This is a true camping store. Thanks Guys,

Terry - Banyo, QLD
Nov 05, 2014

The Thermos Drink Tumbler has arrived and is now happily installed on my bike where it will be well used on a regular basis. Snowys service has been impeccable, from the placing of the initial order to receiving the product in its excellent packaging. Well done. Kind regards,

Laura - Fremantle, WA
Nov 05, 2014

WOW what fantastic service. Placed my order online on Monday in Melbourne and when I arrived home tonight, 2 days later, I found my garbage bin had been moved only to find that the parcel had been hidden behind it. Very pleased with the service and goods and will definitely recommend your store to my camping friends. Big thanks to the delivery company as well.

Edwina - Point Cook, VIC
Nov 06, 2014

All went smoothly. My order arrived (with printed note to advise courier where to leave the box) Well packed. Arrived within days of placing order. Thanks

Annette - Nowra, NSW
Nov 07, 2014

Dear Customer Service Team, our new Black Wolf Turbo 240 Plus lite tent is great!  We used it over last weekend and found it easy and quick to set up and take down. We wanted to thank you for the great service we received from your staff when purchasing this tent and the fast delivery – all was excellent. Once again thank you from very happy customers,

Gaye and Toby - Yellingbo, VIC
Nov 13, 2014

Thank you for the quick delivery of my recent order. The items arrived as per order quickly and good prices with no additional postage costs. Will definitely look at ordering my future camping gear through Snowys. PS Thanks for the camping/hiking checklist Regards,

Jo - Willoughby, NSW
Nov 14, 2014

Dear Customer Service Team, just to let you know that my order (Black Wolf camping gear) arrived safely today 14th Nov and was delivered as instructed to my back door. I am very pleased with the Tent Walls and Front section for my Turbo 240 Canvas Tent and I am looking forward to my next trip and using the walls. Thank you for your very prompt service and delivery. If I need any more gear for the great outdoors I will definitely be shopping with Snowys in the future. Regards,

Christine - Yarraville, VIC
Nov 17, 2014

Dear Snowys Outdoors, I just wanted to thank you so much for the incredible service you guys have provided me with. After ordering a Rucksack, under a week ago, I received an email saying my order had been delayed by up to 3 weeks, I gave you guys a call, and was ensured that I would receive my order as soon as possible. After two days, I had my Rucksack, exactly where I had asked it to be left, and was ready to head off on my upcoming expedition to Vietnam. Thank you so much for this wonderful experience, you saved me worrying about not finding that pack anywhere! Thank you again, Kind Regards,

Isabella - Frankston South, VIC
Nov 17, 2014

Thank you for your great service in sending me my Bedourie. It arrived within 2 days of sending from SA to Vic. Awesome service. Thanks

April - Eppalock, VIC
Nov 17, 2014

Hi. You did good!! I placed an online order with you early November.  You had what I wanted, it was easy to order, and fast delivery - well done. Regards

Gail - Bonny Hills, NSW
Nov 17, 2014

Our 240 Turbo Lite, and other equipment arrived today, one day ahead of schedule. Thank you for your very prompt attention by email and for the prompt delivery of our consignment. Excellent service to be very proud of. Best regards,

Graham - Sandy Bay, TAS
Nov 20, 2014

Hi Snowys, apologies for not emailing sooner! I recently purchased two Coleman beds for camping. Purchasing these beds through your online store was quick, easy convenient & having shopped around…I got the best price! I have worked in the retail industry for most of my working life & customers are all too quick to let you know when you are doing a bad job!  Well I thought I would take a few minutes to say thank you….Snowys, you are doing a great job & next time I need camping gear, I won’t be going to Anaconda or Rays! Kind regards,

Alison - Silverwater, NSW
Nov 21, 2014

Hi Snowys. A great big thanks for your service. The emails advising of order receipt and shipping notice were much appreciated. The goods arrived safe and sound right to our door and within the advised delivery time. I'd be more than happy to recommend your store. Top service. Thanks again.

Maurice - Latham, ACT
Nov 21, 2014

Thanks to the team at Snowys my order has arrived and I'm very happy. Great service, best price and free speedy delivery. You guys will be my first point of call in the future!!!

Dion - Leigh Creek, SA
Nov 22, 2014

Hi just a quick one to let you know that I'm very pleased with the Led Lenser headlamp. Delivered promptly and the genuine product, not the one that I have been conned for from EBay. Keep up the good work. Cheers,

Bill - Seaford, SA
Nov 24, 2014

Hi Lisa, a quick note to say how pleased I am with the service provided by Snowys. Outstanding. My camp oven was delivered on Friday evening - just 2 days after despatch and in showroom condition. From beginning to end, the purchase process was flawless - friendly, professional, efficient and I was kept fully informed throughout. I could not have asked for better service. Thanks again. Kind regards

Don - Kambah, ACT
Nov 25, 2014

Hello Mark, you left a note with the item I ordered requesting some feedback. My comment is: you did great. The item was as ordered and the delivery was really fast. You are certainly not people who over promise and under deliver. Thank you, 

Dieter - Seaholme, VIC
Nov 27, 2014

Great service by your team for my recent order of 2 outdoor stools. Very impressed! Thanks

Stewart - Keiraville, NSW
Nov 28, 2014

Hi Erin, Thanks heaps for the prompt delivery of my Oztent King Goanna Stretcher. Going to get tested properly next week for most of a week and early trials predict Im going to get sleep. Thanks again. PS: Will look Snowy's up if I need anything in future. Better to support you than some of the huge chains.

Stan - Mt Evelyn, VIC
Dec 01, 2014

Hi Snowy's - Thanks very much the order arrived in Sydney on Friday as you predicted. Thanks for all your help on this I really appreciate it. The products are great and all working. I set the Bungalow 9 tent up yesterday and it was so easy and seems great. Again, thanks for all your help, you guys did a great job. Regards,

John - Summer Hill, NSW
Dec 01, 2014

Thank you so much for your very prompt service. Wasn’t expecting the back pack to arrive until another fortnight but sent to Darwin on 28th and I have it on the 1st dec. Now to wrap it up for my daughter and grandchildren for Christmas. Thanks again.

Sandra - Millner, NT
Dec 02, 2014

Our parcel arrived today, we were out and it was left exactly where I had asked it to be. Considering it was only ordered Sunday we are very impressed. Thankyou.

Dulcie - Dandenong, VIC
Dec 02, 2014

Hi Leece and the Team at Snowys, Just wanted to take the time to give you some feedback on our recent online order. Not only were we impressed from the beginning that we could support a local SA business, but that you offered an extremely competitive offering to other Australian retailers (both online and regular bricks and mortar). Having never had the need to come into your store before, having an online presence has encouraged us to not only shop with you on this occasion, but also to shop with you in store in the future. We found your webpage and the entire order and checkout process to be very easy, functional whilst also being attractive. It really is a world class website, better than most that we have seen from other comparable retailers. We especially liked the additional payment options on offer during checkout rather than just credit card or PayPal. We placed our order on the Friday and it was to us before 4:30pm on the following Monday. Understandably we are not far away but this exceeded even our expectations of the delivery time frame. In fact we had only received the confirmation of shipping email 10 minutes prior to the knock on the door! The goods were exactly as described and we loved the extra attention to detail and thought given with the addition of the camping checklist along with our invoice. All in all one of the best online transactions we have experienced in a long time. We have already been talking with friends and family about much of the above and look forward to doing business with you again in the future. Kind Regards,

Rebecca and Alex - Lobethal, SA
Dec 02, 2014

Hi Lisa, Thank you for your email. I have found your company to offer a fantastic service. I am very impressed with the efficient service and friendliness I have received. I will certainly be telling others about Snowys. Kind regards.

Noelene - Myaree, WA
Dec 03, 2014

Just a brief note to say how pleased I was with the speed and quality of your service in supplying me with my new Coleman Quad Recliner Chair. The wrapping, ensuring maximum protection was most impressive. I had been looking for a quality camping chair for some time-the chair supplied by you was just what I was looking for. The whole process was a great endorsement for on - line shopping. Many thanks,

Phillip - Bundanoon, NSW
Dec 03, 2014

Hi, I recently purchased 2 Caribee wheeled backpacks from your company and I would like to thank and compliment Lisa (who dealt with my order) for a very easy, professional & trouble free experience. I intend to purchase compact sleeping bags in the future and will definitely visit your web site. Kind regards and thank you.

James - Giralang, ACT
Dec 03, 2014

Hello, I was delighted to receive my ordered tent today, 3 December, as per the advice sent to me on 2 December! Really impressed with the quick, efficient service. Hope the tent lives up to its reputation! Regards.

Ken - Mont Albert, VIC
Dec 04, 2014

Hi, Just replying to your request to let you know how you did. Most impressed, didn't expect to receive it so quickly. Must admit should have seen you are based in Adelaide but that doesn't take away your professional response. Thank you, as it’s a Christmas present cant tell you yet if it’s as good as it says. Cheers once again.

Ian - Reynella East, SA
Dec 04, 2014

Hi Snowys Team, A short note to let you know that the above order arrived safe and sound.  Once again please pass on my thanks to your team and chosen transport company/s for such quick and excellent service. Best regards.

Ron - Croydon South, VIC
Dec 06, 2014

Thank you for the professional way you handled my purchase and the delivery was exactly on time. Great service from Snowy’s.

Trevor - Kingsley, WA
Dec 06, 2014

Hi, This is the first time I've bought anything from Snowys and I would certainly buy from you again. The price of the back pack and plastic storage bottles I bought from you was really good. The parcel arrived quickly and was really well packed. Thanks very much.

Edith - Pretty Beach, NSW
Dec 08, 2014

Thank you! The tent I ordered arrived Thursday last week, arrived just over a week from ordering, great service. The tent will be tested out on Boxing Day. Have a lovely Christmas and once again thank you,

Glenda - Nedlands, WA
Dec 09, 2014

Hi I’d just like to say I received my Coleman cupboard today and am very happy with it.  Very prompt delivery too.  I will be using it after Christmas, it should free up a bit of space inside our camper. Thanks again,

Diane - Ulverstone, TAS
Dec 09, 2014

Hello Erin I would like to provide feedback on a recent delivery. Thank you so much for the excellent service. Ordering on line was extremely easy, the prompt despatch from the warehouse and quick delivery on my goods are impressive. Please pass my appreciation to the team at Snowys. Kind Regards,

Damien - Gumeracha, SA
Dec 11, 2014

We are delighted in the purchase of the Companion Wave Arm Chair and very happy with your prompt  delivery of the item from your company.  It will be well used here in Queensland and will be  happy to recommend  you to our friends. Thank you,

Judy - Mermaid Waters, QLD
Dec 12, 2014

Good Morning, I just wanted to let you know how great your customer service was. We ordered 2 Coleman camping chairs and they arrived, within a couple of days, in time for us to camp. Your website was full of fabulous products and range, and was easy to use and order. Regards,

Tracey - Hawks Nest, NSW
Dec 14, 2014

G'day Erin  thanks for getting our order to us on time and in good order were sure to have many enjoyable times with it making it comfy under our feet. To you and the staff have a happy and safe xmas. Regards,

Lois and Laurie - Alexandria, VIC
Dec 12, 2014

Hey Erin AKA smiley. Great job guys, delivery spot on, great service I would recommend you to all,

Pete AKA grumpy Old Fart - Melbourne, VIC
Dec 15, 2014

Hi Guys! Just a quick email to let you know that our two items arrived today and we are absolutely thrilled!! Received exactly what we ordered with super fast delivery at a great price. Now we are all set for our Murray river camping holiday. Can't wait! Thanks guys. We will definitely keep you in mind for the future. Have a safe and happy break,

Ilona - Melton West, VIC
Dec 15, 2014

Hi. You did really good. Great, timely and well priced beach shade. Thanks for the free delivery Saved me heaps of time,

Leo - Kensington, SA
Dec 17, 2014

Thanks to the team at Snowy's on the prompt, efficient handling of firstly, my phone query, and secondly, receipt and delivery of my online purchase. Such efficiency is to be commended. The whole process from online ordering to delivery to my door, was undertaken in less than 24hours (I live in suburban Melbourne), no mean feat so close to Christmas. Accolades to your courier service as well please. I will have no hesitation in recommending, and using your online store again. Big Thankyou again to all involved. Merry Christmas to all,

Cath - Mill Park, VIC
Dec 17, 2014

Hi there at Snowys, Just wanted to let you know I received the item I ordered. I was very happy with the product, with the prompt service and the safe delivery of my cupboard.  Even the missus was impressed and as they say: “Happy wife, happy life!” so everything is sweet all round. Thanks again,

Alf - Wagga Wagga, NSW
Dec 17, 2014

Hi George,  I have been a regular, satisfied customer at your store. I was recently after a primus rechargeable lantern but was not going to be near your store. With pleasure I noticed I could get it from you on-line, delivered at a competitive price so I ordered one. I was very impressed when it was delivered within a couple of days and now have put your store to the top of the list when searching for camping products. Thanks,

Phil - Mylor, SA
Dec 18, 2014

Hi Leece. Thank-you for despatching our order so fast I couldn’t believe it was at our home when I arrived home from work will tell friends about Snowy's. Merry Christmas. Cheers,

Val - Seaford, VIC
Dec 18, 2014

Thanks Snowy, received today. Great pack, great price fast delivery. Excellent work. I’ve already told several of my hiking friends. Merry Christmas.

Steve - Goulburn, NSW
Dec 18, 2014

To Erin, Just wanted to give you some positive feedback regarding our order.  This is the second time I have ordered from Snowys and I am very satisfied with the service you provide.  We ordered our Oztrail Leisure Mat on 8/12/14 and to be honest, I was a bit anxious about whether it would arrive before Christmas, in time for us to use over the holiday period.  As we live in Perth, deliveries tend to take just a bit longer!  I was pleasantly surprised this morning when it arrived within 10 days of the order date, so thank you very much for your prompt service and excellent communication.  Your website was easy to navigate and the checkout process was straight forward.  I found my order easy to track via Hunter Express.  I would have no hesitiation in recommending you to fellow campers and travellers alike. Thank you and Happy Christmas! Kind regards,

Lorinda - Hillarys, WA
Dec 18, 2014

Dear Erin, Just to let you know our Smartshade beach tent has arrived safely thank you very much. We haven't unwrapped it yet as it is a Christmas present for our daughters, though from the wrapping it looks good. Thank you for your prompt and efficient service. Hopefully we will be doing on line purchases with you again soon. Certainly recommend you to others. Have a great Xmas (hopefully a fine cool one) yourselves. Sincerely,

John and Val -
Dec 18, 2014

Hi Mark, Thank you very much, I got my Led Lenser P2AFS this morning in the post, not a problem. You certainly don't muck around and you keep the customer informed, plus at a really good price. Have a Happy & Safe Christmas and New Year. Regards,

Marcus - New Town, TAS
Dec 19, 2014

Thank you for sending my order, i.e. 1 only Companion Aluminium Directors Chair, so quickly. Good price, good service, good supplier, thanks. Regards,

Lucy - Blackbutt, QLD
Dec 19, 2014

Just want to tell you guys what a great service team you have. Laine was VERY helpful when I rang in the order on 17th Dec from GoldCoast Qld. And today 19th Dec the sun shade was delivered in hand at 1.30pm. THANK YOU and Merry Christmas to you all. It is definitely a PLEASURE to do business with you and definitely will recommend you to everybody I know. Thanks again!

Christina - Main Beach, QLD
Dec 19, 2014

Hello Mark. Thank you, my experience with ordering on line with your company was outstanding. I loved the fact that you emailed me when there was going to be a delay in receiving the goods and then you delivered before the date specified! You’re the best! Thank you so very much. Kind regards,

Pauline - Wayville, SA
Dec 24, 2014

Dear Leece, I received my order yesterday, thank you very much – I only ordered on Friday, great service, well packed. Merry Christmas.

Christopher - Seven Mile Beach, TAS
Dec 24, 2014

Greetings, Many thanks for the excellent transaction. Ordering was very simple, the information you sent out was accurate and the parcel was delivered very well wrapped and on time. Overall I am a 'very happy camper'. Thanks again, and have a very Merry Christmas!

Peter - Adamstown, NSW
Dec 24, 2014

Just a quick note to say that I received my order in superfast time and have already recommended you to others for your fabulous customer service … and prices! Cheers,

Janet - Couburg, VIC
Dec 25, 2014

Hi there. I just want to say THANK YOU VERY MUCH for my Order: 19348. I gave my hubby his special Christmas gift today – his Coleman Director’s Chair with tray. He is thrilled with it. Your service was friendly, prompt, and an awesome quality item, at a great price. I hope to deal with you again. MERRY CHRISTMAS and Happy New Year. May your days be gift-wrapped with love, peace, kindness, happiness, prosperity, and good health.  Kindest Regards,

Kaye - Gracemere, QLD
Dec 26, 2014

A big thank you for such great service once again. Did not expect item to arrive so quickly.Great cooler! Pleasure doing business once more. Well done Snowys! 

Brian - Greensborough, VIC
Dec 30, 2014

Good morning. We are providing feedback (as requested) to the service delivery of our beach shade purchased via internet. We were delighted with the service and the quick delivery of the shade. Thank you for your efficient service!

Ineke -
Dec 30, 2014

Hi just want to thank you very much, my chair (Black wolf compact directors chair) arrived. Quicker than I thought just love it. 

Jennie - Maryborough, QLD
Jan 03, 2015

Hi there,We recently purchased a tent via your website and I wanted to compliment you on your service. The whole process was very easy with a quicker than expected delivery time also. Will definitely keep Snowy’s in mind when we need something else for the great outdoors! Cheers,

Lisa - Black Rock, VIC
Jan 02, 2015

Hello Leece and the Snowy's team.thankyou for an all-round excellent shopping experience.Your website is great to navigate and the information is precise.Very good communication about delivery and the tracking is wonderful to use.Very happy that i found a local store that offered the best prices for what i was after. Would definitely shop with you again. Yes I love my new gear! Regards,

Andrew - Currency Creek, SA
Jan 05, 2015

Hi. Just a quick email to expess my satisfaction with my recent order, won't hesitate to recommend your online ordering site. Well done. Regards ,

Bryan - Cohuna, VIC
Jan 07, 2015

As requested, I am happy to give a little feedback - positive! Considering I only ordered my goods Sunday night and received them Tuesday - very impressed.  Zero complaints. Thanks again,

Maris - Heathmont, VIC
Jan 07, 2015

Hi there!   Well maybe it's NOT snowing in SA, as sure as hell it's not here in sunny/sweaty/humid Queensland. Just wanted to log our thanks for timely (& safe) delivery of goods order 23/12. Yes, accept that delivery was to take over the Xmas/New Year period, so ...... at least it didn't get lost or damaged. Great product just as I'd hoped, after all it's a belated birthday gift & now matches MY chair, so we are happy little vegemites! Shall keep Snowys in mind for other camping goods in the future. All the very best from

Graeme - Eunmundi, QLD
Jan 08, 2015

Hi, great service, speedy shipment. Very happy customer. Have a nice day. Regards,

Andrew - Port Sorell, TAS
Jan 09, 2015

Hi. Just wanted to provide some feedback in relation to my recent purchase.  Overall extremely happy with the service and products I purchased.  Despite ordering and being told that a product was not available then cancelling my order only to reorder a day later (sorry for that ) it was no trouble on your behalf.  Despite being the lead up to Christmas order arrived in a timely manner.  I am happy with my purchases and the price I paid, particularly my tent the Black Wolf Tuff Dome Twin.  Taking into delivery (free!) it was the best value anywhere online in Australia or in a bricks and mortar store.  Although I made the purchase tent unseen (but heavily researched it online) I can’t stress enough how happy I am with it.  Everything about this tent oozes quality particularly the materials and fabrication (even friends who are seasoned campers were impressed). Having just returned from my family camping trip it performed really well and I can see this tent is going to last us a long time.  I’m also very impressed with the Black Wolf Mega Deluxe Self Inflating Mat which makes for a great night’s sleep being extremely comfortable! My only criticism and it’s not directed at Snowys, is the tracking facility operated by your choice of courier.  When tracking I could see it was scanned into their SA depot but from then on until it arrived in the WA depot there was no indication that it had been scanned onto a truck and was in transit which did cause some concern given our impending camping trip.  Having used other couriers and their tracking mechanisms in the past, goods were able to be seen as being in transit.  Perhaps in this instance it was an exception to the rule and scanning onto the truck was overlooked. Suffice to say it arrived safely and about a week before we needed it so no major drama. In summary very happy with Snowys and would definitely use you again. Regards,

Daryl - Balcatta, WA
Jan 09, 2015

Hi Guys. I received my order today ( Friday ) after placing the order on Wednesday. You guys are unreal. Adelaide to Melbourne in 2 days is what I call brilliant service. Thanks to all at Snowys. You make Internet shopping enjoyable and hassle free.

Peter - Lilydale, VIC
Jan 10, 2015

Hi Just received my online order from you. Once again your service was exceptional. I usually come into the store but couldn’t this time so ordered online. The order was deliverd very quickly. As always you do have great service. You are always really helpful when we come in, your staff always greet us and offer help without being pushy. Keep it up. Thanks again. A very happy customer.

Nicola - Adelaide, SA
Jan 10, 2015

Hi. A friend recently ordered a backpack on line for me. I am very pleased with the service: the price was excellent, the order came quickly and as instructed was left where we asked if I was not home. Thanks so much.

Sandi -
Jan 10, 2015

Hi Snowys team. Thanks for your service. Delivery was very prompt and the item arrived safely. I will definitely shop with you again. Regards. Malcolm

Malcom - Sorell, TAS
Jan 11, 2015

Hi Snowys service team. I have received by courier, my order of Coleman Airbed and Quickpump, in good condition. I have test inflated it and all appears OK. Thanks to the team at Snowys for the good packaging, and prompt dispatch. Keep up the good service! Thanks & cheers....

Roger - Riverglades, SA
Jan 12, 2015

Just wanted to say thanks! The bag I ordered got here really quickly and I'm really pleased.

Saskia -
Jan 13, 2015

Hi Team. Received the 2 mats by courier today – thank you v. much and yes they do inflate. Have given them a test run already. Looking forward to an off road trip at the long weekend. Service 10/10, follow up after initial enquiry excellent also. Regards,

Hayden - Toolamba, VIC
Jan 14, 2015

Good afternoon. Just a quick note to thank you for your very fast delivery of our air bed. Ordered it Monday night, and received it Wednesday morning. Much appreciated. 

Andrew - Baccus March, VIC
Jan 14, 2015

Hey Guys. Just a quick note to say thanks for the quick, smooth work on getting my new hiking pack to me. I ordered it Sunday night and got it here, in Brisbane, Wednesday lunchtime. Great effort and painless too. Have a friend interested in buying gear, so will gladly pass on your details. Regards,

Kevin - Indooripilly Centre, QLD
Jan 14, 2015

Love love love my new oz tent your prices were very competitive and my tent arrived very quickly. Thank you for your outstanding service would recommend your company to all my friends and family. Thanks,

Karen - Kingston SE, SA
Jan 14, 2015

Thank you for your excellent service in providing my internet order. Great price and delivered on time. Regards,

Malcom & Christine - Gelorup, WA
Jan 16, 2015

Hello Snowy’s Team, Thank you for your all round top level service. From your web site to creating an account and receiving my first (Definitely not my last) delivery all within 4 days. Also the human contact when I have contacted you to ask questions, the personal touch and knowledge of your staff is something to be proud of. I love the checklist included in the invoice and the prompt free delivery on my item. Keep up the good work. P.S You may note that I purchase for a living and do not give praise easily Well done, I will be telling my friends.

Paul - Caringbah, NSW
Jan 16, 2015

Hi Thank you very much for the prompt delivery of our two OZTENT gecko stretcher beds. We are very pleased with both your service and the product. Kind regards,

Don - Cleveland, QLD
Jan 17, 2015

Lisa, We received our order yesterday 16/1/15 thank you.  Great customer service we will certainly order from Snowys again. Regards,

Helen - Armidale, NSW
Jan 18, 2015

Thanks for the superfast delivery of my Coleman Instant Tent 6P. Fabulous service. Kind Regards,

Shannon - Mitcham, VIC
Jan 20, 2015

Awesome service! I bought my beach tent at almost 11pm on a Sunday night and it was delivered (free!) the very next day!! Look forward to trying out the product soon. Thanks!

Mai - Adelaide, SA
Jan 21, 2015

Hi, Just letting you know the product arrived in good order. It was delivered quickly ,and we are very happy with it. Regards,

Glen - Wangi Wangi, NSW
Jan 23, 2015

Dear Erin, We are very happy with the 2 Coleman Low Sling Beach Chairs we purchased.  We used them last weekend and look forward to using them again this weekend. Thank you for your prompt service. Regards,

Wendy - Chipping Norton, NSW
Jan 25, 2015

Hard to find this tent, so bought two. Thanks for the fast service.

John - Arthurs Seat, VIC
Jan 26, 2015

Dear Snowys, Thanks for creating a great swag. I haven't tested it out in the great outdoors yet however I want to say that the mattress is delightful. Just what I need to get a good night sleep when gazing under the stars. Thanks again

Rachel - Willunga Hill, SA
Jan 26, 2015

As an Online shopping experience I would say that you would be very hard to top, was very happy with the purchase and speedy delivery. From now on you will be the go to store and will be highly recommend to others Cheers,

Barry - Mount Gambier, SA
Jan 27, 2015

Hi, We recently purchased a Coleman queen size bed and a re-chargeable air pump. It fits the bill exactly, and we actually get to take it camping this Friday. We ordered it on a Sunday afternoon and it was delivered to our doorstep by 7:30am Thursday morning. Only three working days from ordering to delivery, and we are in Sydney is fantastic! We would have no hesitation in recommending Snowys to anyone. Thanks again and look forward to our next purchase! Kind regards,

Ron - Kirawee, NSW
Jan 27, 2015

Hi guys, very happy with the arrival in very quick time of my recent order. Keep up the good work.  Cheers,

Ian - Eldorado, VIC
Jan 27, 2015

HI Erin. Today I received my Caribee Skymaster 45, as ordered. I am very satisfied with the time taken for the delivery, since I placed my order. With thanks,

Sue - Rathmines, NSW
Jan 28, 2015

Thanks a lot good product and fast delivery.

Eric - Long Jetty, NSW
Jan 29, 2015

Thank you for your prompt delivery of my order. I haven't opened it right out yet to check that all the bits and pieces are there. But as soon as I do I will get back to you. Once again thank you for your great customer service. Regards,

Keith - Greenwood, WA
Jan 29, 2015

Erin, yes very satisfied thanks.

Tony - Latrobe, NSW
Jan 29, 2015

Very happy with the service, product and prompt delivery! Thanks,

Jessica - Success, WA
Jan 30, 2015

Hi Snowys, Thank you for your quick attention to my order . We are very pleased with everything about this transaction and will be back in due course.Regards ,

James - Tea Gardens, NSW
Jan 30, 2015

Dear Team at Snowy’s. Back in September I contacted you about a sleeping bag and promptly ordered the Sea to Summit Trek 3. Not only was it the best price on the net – but the advice was good, the product was exceptional (it kept my normally frozen girlfriend in good spirits down to -7!) and to my great surprise arrived literally three days after I ordered it. I have since been carrying my receipt around in the car to remind me to contact, thank and compliment Snowy’s outdoor company for their great customer service. In late October we left for Tassie and completed the full length of the Overland – with no complaints– skipping the boat to enjoy more camp food. Cheers guys – the investment was well worth it considering the weather. Kind regards,

Lachlan - Wonthaggi, VIC
Jan 30, 2015

Just received our second order from Snowys and are most impressed! Both times Snowys has had just what I wanted and both times the service has been excellent. Easy to place an order and super fast delivery. Cheers,

Jenny - Asquith, NSW
Jan 30, 2015

Hi, I have previously bought a couple of things at Snowys, and previous orders have all been delivered quickly, product was what was ordered, and pricing was very acceptable for product. I ordered a camping table after hours on Friday 24 January and it arrived today, Friday 30 Jan.  Considering Monday 26th was a public holiday the delivery time was excellent. Snowys is easy to buy from, products are what they say they are, and delivery time very good. I would have no problem recommending Snowys to my  friends. Thank you,

Gail - Grovedale, VIC
Feb 02, 2015

Hi Lisa, We received the regulators today and I want to compliment Snowys for the way in which you responded to a warranty issue and the speed with which the spare parts were posted to me in Melbourne. We are always buying camping equipment and we will not hesitate to use your services again. Big thanks!

Rory - West Footscray, VIC
Feb 03, 2015

To date I have always been happy with Snowy's service. Cheers,

Rick - Safety Beach, NSW
Feb 03, 2015

Dear Customer Service Team. Just received my new Thermarest pillow from Snowys.  As usual it was delivered super fast and at a very competitive price.  Great that you do free delivery as many other online retailers sting you for a huge unnecessary delivery charge. Thanks,

Mary - Kurrajong, NSW
Feb 03, 2015

What great service, got it already, thank you so much. Regards,

Dave - Sailsbury Plain, SA
Feb 03, 2015

Hi There, just letting you know that I received the tent today. Very impressive since I only ordered it on Sunday. Have already set it up to try it out ready for camping this weekend. Thanks,

Michael - Hawthorn, VIC
Feb 04, 2015

Just letting you know that my Black Wolf tent arrived safely yesterday. Thank you for your prompt reply to my email and fast delivery (ordered Thursday - arrived Tuesday) to Humpty Doo, Darwin NT. The service was excellent. Will definitely use Snowy's again,

Jenny - Girraween, NT
Feb 04, 2015

Hi, You did well, the screen house has just arrived. I will make a couple of comments; not really a criticism, just observations. Hunter transport did well but their tracking feature is let down by the fact that you can see the date of various points when the item gets to the next stage of the journey but not the place? The screen house itself is great but let down by Oztent. It seems to come from a design by Clam Corporation in the US, gets made in China? and is marketed by three entities around the world; Clam and Leisure (someone) have videos on Youtube but Oztent does not. To me, that is a failure of marketing as their version is slightly different and seemingly lesser spec. It is also a disappointment to find that there are no pegs and lines to help hold the thing down in the wind, not even instruction on how to do it??? It may be the best but it is expensive and to have to pay extra for walls rankles a bit. I also feel the screen house could be improved by making the walls taller, rectangular rather than square, giving a lighter and airier feel without increasing the length of the packed item. I intend to make a shade cloth floor sheet which will help in putting up and packing the screen house, protecting the mesh from getting hooked on grass and twigs. Overall happy <p>*Thanks for the feedback Dusan, I can understand your frustration with the tracking feature offered by Hunter Express and will ensure your feedback reaches them. You have also made some valid points regarding the Oztent product, I will discuss your suggestions with our Oztrail representative. Your final statement "overall happy" leaves me understanding that despite the points you have raised, you are satisfied with the service we have provided you, and we thank you again for this valuable feedback. Dave - Snowys.</p>

Dusan - Farnborough, QLD
Feb 04, 2015

Hi Erin. Just letting you know that I've received my camping table and I'm very happy with it.  The delivery was fast and the service has been great. Thanks a lot. 

Mavis - Montrose, TAS
Feb 04, 2015

Hi all at Snowys, Just emailing to let you know that we are very happy with the service and the very prompt delivery of our air bed. We ordered on Monday and received it today (Wednesday). We would certainly order from you again should we need to. Thanks again,

Annette - Nambucca Heads, NSW
Feb 04, 2015

Hi there. The Roman Anytime Chair I ordered on-line on Sunday evening arrived this afternoon - thanks so much for the good service and quick delivery. Best wishes,

Gara - Sydney, NSW
Feb 04, 2015

Good Afternoon. Just wanted to let you know that we received our Oztent Gecko Stretcher today and we are very happy with it.   The service you provided was excellent. Many Thanks

Margaret - Dalby, QLD
Feb 05, 2015

Hi Erin, I recently purchased a Primus gas stove from Snowys. You included a slip welcoming feedback so here it is. I love shopping at Snowys. Until now it has been almost exclusively in store. However your free postage offer for online shopping is brilliant. The stove was already very competitively priced (your regular price beat BCF’s one day 20% off price) and considering I didn’t even have to use fuel or travel time the offer was irresistible. The stove arrived within 2 working days and was very well packed. Thanks for a great shopping experience. Kind regards,

Ian - Hyde Park, SA
Feb 06, 2015

Hi Lisa, Just a quick note to let you know the sleeping bag arrived today and the other two items yesterday so we're all set for us camping trip tomorrow.  Thanks for your help in facilitating the prompt delivery, it's much appreciated. I've been really impressed by the service I've received from the outset which has been great.  I'll definitely look to shop with you guys again as we continue to build up our camping supplies. Many thanks,

Janine - Newport, VIC
Feb 06, 2015

Hi there. Thanks for my package, literally 24hrs purchase to door, amazing. It arrived in great condition and George my online sales consultant was sensational, easy to deal with and speedy. After all the dramas and issues I'd had getting a pack this was amazing. Thanks George and thanks Snowys. I'm definitely a converted online buyer and a customer of yours moving forward. Kind Regards,

Stephen - Ascot Vale, VIC
Feb 07, 2015

Dear Snowys, (George) Just a heads up that the Oztrail Hiker 2 tent has arrived and all is good. We are extremely happy with the product and the great efficiency of buying this product from your firm via the online process. Keep up the great work..and we confirm we have no hesitation in buying other products from Snowys (and probably will) and recommending your firm to all our camping friends and family. Cheers and all the best,

Ivan - Thornleigh, NSW
Feb 08, 2015

Hi, So impressed!  We order a massive tent weighing 76kg and not only was the price $679 cheaper than the Oztrail retail price on their website, delivery was also free all the way to Tassie. And the tent was delivered in under a week from the order date. Very impressed and extremely grateful.

Sally - Howden, TAS
Feb 09, 2015

Hi George. On the two recent occasions that I have used your online service I have found it to be excellent with very prompt delivery. Thanks,

Ian - Craigmore, SA
Feb 10, 2015

Thanks for the great service and great price. I was worried the dehydrated meals I ordered would be approaching their expiry date (I intend to keep them long term) but was pleasantly reassured and satisfied to find they had years to go. Thanks heaps for the professional service!

Shannan - Albion Park, NSW
Feb 10, 2015

Hi, In regards to our order for a camelbak chute water bottle, I am really impressed with the product, customer service and delivery.  Will be purchasing again from Snowys in the future! Keep up the great work! Thanks! Regards,

Shalini - Sydney Olympic Park, NSW
Feb 11, 2015

Hello George, I recently purchased a gazebo tent, lantern and gas burner from your store. These items were delivered yesterday and all are in good order. Thanks for your helpful service here and I will be purchasing other items from your store soon. Kind regards and cheers,

Ted - Dugandan, QLD
Feb 11, 2015

Very happy with the fast supply and delivery of my thermal cooker bag. Quality is great and your service fantastic.  Thanks so much.

Elizabeth - St Andrews, NSW
Feb 13, 2015

G’day George & team, I received the Kamp-Rite Tent Cot today, which was awesome timing as it is the first day of my holidays – (the box had a puncture-hole, but the tent doesn’t appear damaged). Just to pass on some feedback: I was very happy with the service and I will recommend Snowys to my mates. The test for the tent should come next week as I head off for a 5 day trip through Tassie’s Central Highlands down to the South-West lakes of Gordon & Pedder. Regards,

Andrew - Devonport, TAS
Feb 15, 2015

Hi Just saying thanks for your speedy delivery of the tent I ordered the other day (an Oztent Malamoo 3 person).  Arrived within a few days of ordering and all in good nick. Looking forward to using it next weekend. Wasn't certain that it would arrive in time for that but clearly had nothing to worry about!  Will certainly keep you in mind next time I need any camping gear. Cheers,

Sean - Waramanga, ACT
Feb 16, 2015

Hi Lisa, Just arrived , great service!! Can see me getting more stuff from you in the future. Many thanks,

Peter - Elanora, QLD
Feb 16, 2015

Hi Callum. One Happy Customer.  Thank You for such prompt efficient service in sending the Oztent Panels. The customer service when I ordered these panels was so helpful. Thank You to all, I will be glad to sing your praises for great service and prices. Thank You,

Alma - Port Lincoln, SA
Feb 16, 2015

Hi, I recently purchased 2 outdoor chairs from you guys. I live in Darwin, where things are often more expensive, and the range minimal to say the least. So when an Adelaide friend introduced me to Snowys and free freight, I jumped at it and am impressed to say the least! Thanks so much, and we will surely recommend and continue to use you for all our outdoor needs. Cheers,

Lachy and Anny - Stuart Park, NT
Feb 17, 2015

Hi, You asked me to let you know how you did with my order and delivery. Service was excellent, very prompt and got a great price for the item I ordered. Thank you. Regards,

Janine - Camden Park, SA
Feb 17, 2015

Dear Snowys Today I received the walking pole I ordered last Thursday. Very impressive service! The Leki pole exactly matches (except for lock colour) a pole I bought in England two years ago. Deciding recently that a planned hike in New Zealand might require two poles, I attempted to buy a match at several retail stores here in Melbourne. Some didn’t stock Leki and those that did only sold them in pairs. These paired poles didn’t have the long handle I prefer & few had the speed lock mechanism. So – thank you very much. Great product range, great speed of delivery and a great price. Kind regards,

Gaye - Wantirna South, VIC
Feb 17, 2015

Hi Snowys. Absolutely impressed with your quality of service.  Ordered chairs on Monday morning and received in Sydney before lunch Thursday.  Query on delivery answered by telephone call only hours after order was placed.  As for your prices, I bought 3 chairs for the price of 2 on other sites. Have already recommended you to friends and will be more than happy to use your site in the future. Thanks Snowys.

Kerry - Gymea, NSW
Feb 17, 2015

Thank you so much it was a pleasure dealing with you your service and price are second to none.

Tony - Loch, VIC
Feb 18, 2015

Hi, received my backpacking food today & all is Good. Thanks for the excellent service. Regards,

Wayne - Stawell, VIC
Feb 19, 2015

Hi George, Thanks for the opportunity to supply feedback on our recent transaction with Snowys.  We purchased a Black Wolf Double Mega deluxe self inflating mattress that was shipped to our home address in Toowoomba free of charge. Your offer was the best in the country and even giving our local outdoor stores an opportunity to keep the business local, your pricing structure knocked the socks off the others. Delighted with the service and although the packaging was slightly damaged in transit, the contents appear to be just fine. As it happened, while the goods were being shipped to us, we were on our way to Adelaide but elected to take advantage of the free shipping offer with concerns re-size of the package considering flight luggage restrictions etc. but I’m inclined to think this wouldn’t have been an issue anyway.  We encouraged our son to purchase a large family tent and accessories from your store while we were in Adelaide and we were induced to drop a few more dollars into your coffers as well during our visit!  Incidentally, we met Dave while in the store and a more knowledgeable and pleasant individual would be hard to find. Cheers. Keep up the good work.

Brian - Mt Lofty, QLD
Feb 19, 2015

Toward the end of 2014 I went to the caravan and camping show in Adelaide. I was looking for a new tent as I was having trouble lifting my Oz tent on the roof of my 4x4. I noticed that the Snowys camping store stand had the Black Wolf turbo tent erected. I spoke with the sales staff about the tent, I found them all to be really friendly and polite and extremely knowledgeable about their products. I ended up buying the Turbo lite240 tent and the front panel and 2 deluxe side panels.

On the Australia day week-end in 2015 I went to Newcastle to see my son. The weather for the first few days was fine but then it changed, we had thunder and lightning and heavy rain. But I was warm and dry in my turbo tent, not a drop of rain got in.

So I would like to thank all the staff at Snowys for helping me so much. I would also like to thank the makers of the Black Wolf Turbo tent for making such a good product.

Yours thankfully,

Brian - Adelaide, SA
Feb 20, 2015

Hi there Erin, Just a quick note to let you know my lantern arrived OK yesterday, and I'm more than pleased with it.  I'd also like to thank you guys for enabling a smooth and simple transaction, and a speedy and safe delivery. Will hope to deal with Snowys again! Kind regards,

Geoff - Yarram, VIC
Feb 20, 2015

Hi there. to the cast and crew at Snowy's I thought the service was fantastic. You kept me informed of what was going on and answered any questions I had. You let me know when you'd sent my Bladerunner bags and surprise surprise I got them the next day! This blew me away considering it had to come from SA to Melbourne. Thanks for the great service. I'll shop with you again.

Gary - Boronia, VIC
Feb 20, 2015

Hi, just want to say thank you, I have received my tent and am very happy. You were prompt with your delivery and the tracking details were great. Regards,

Cathy - Carlingford, NSW
Feb 23, 2015

Thank you for your great friendly service and fast delivery. I received my aero bed before 9am this morning. Haven't tried it yet, but I am sure it will be very useful. Thanks again.

Helen - Mount Ousley, NSW
Feb 23, 2015

Hi Lisa. Thanks once again for the brilliant service from Snowys online. This is our second order on line and both have been a fantastic service: Prompt, hassle free and fast. We would recommend this method to anyone. Cheers.

Deb - Goolwa, SA
Feb 24, 2015

Thank you this arrived yesterday - hand delivered to my office - very professional. I've left you a google review. Well done.

Jeff - Derrimut, VIC
Feb 24, 2015

Hi. I recently bought two lots of goods from your website, for my upcoming hiking trip.  At both times, you have completely exceeded my expectation. The online store itself was easy to navigate, with a great selection of products.  And your delivery service was simply amazing.  I ordered my stuff on the weekend, and they were delivered within 2 business days - something that I've never experienced with any online purchases. I will certainly recommend your store to my friends and family.  And most of all, I will be coming back to your store... Thanks,

Kin - Doncaster East, VIC
Feb 25, 2015

Hi Erin. Just had my first cup of coffee in my new percolator terrific. Can't wait to go camping. Great service. Thank you.

Sandee - Jimboomba, QLD
Feb 25, 2015

Hi just going through some files and noticed the note that came with your tax invoice re my order 267141  Feb this year where you asked for feedback (Erin). If I was asked to rate Snowys from 1 to 10 I would give an 11. The price was the most competitive I could find in Australia, your email tracking system was the best and it arrived in Bundaberg in a very short time. What more can I say. Kind regards,

John - Walkervale, QLD
Feb 26, 2015

To Erin, I would like to say thank you.  Today I had received my order, which I had ordered online, (food packages for hiking), and the parcel was delivered in a timely manner. Considering we live in a rural area, parcels can take up to 10 days to be delivered, your delivery service has only taken 4 days. As this is for my son whom is with the Scouts of Victoria, and will be undertaking a 3 day hike soon. I have passed on the great service of your company and the fantastic pricing to other members and families of the scout group,  to order through Snowys.com.au. Best regards,

Nina - Horsham, VIC
Feb 26, 2015

Hello everyone at Snowys, Just wanted to thank you all for the very friendly and great customer service that you provide - I placed an order for a new tent and other items and they arrived just two days later. Well done, you certainly exceeded my expectations.

Renato - Greensborough, VIC
Feb 26, 2015

Hi George, Just like to thanks Snowys for amazing service. Only ordered our tent on Tuesday and it arrived in regional Vic at 1:30 today!! Unreal!! Didn't think we'd have it in time for camping thus weekend. Now the kids are frothing!!  Cheers!

Scotty - Mount Martha, VIC
Feb 26, 2015

Dear Snowys Team, Thank You so much for your efficient, excellent service in  processing and sending out my order. My order arrived within two days, I was both excited and amazed to receive it so quickly , please pass on my congratulations to all the Team involved not forgetting your marvellous couriers. I am absolutely thrilled with my purchases and recommended you to a friend who purchased a headlamp. My Sincere Thanks Once Again.

Marlene - Mildura, VIC
Feb 27, 2015

Hi Erin, I received my awning shade today 27/02/2015 and am very pleased with the item and the promptness of delivery. I will definitely tell others of your service. Thank You very much.

Gary - Mackay, QLD
Mar 02, 2015

Hi guys. Recently bought a jet tent bunker from you.  I bought and paid via internet on a Thursday after hours and it arrived in Melbourne lunchtime the following Monday (today).  To say I am delighted is an understatement. Thankyou for such speedy professional service.  I'm sure I will be shopping with you again in the future.  Cheers guys.

Michael - Burnside, VIC
Mar 02, 2015

Just wanted to let you know that I'm very pleased indeed with the item that just arrived, with the "best price going", with the free shipping-WOW-& EXC packaging, with the fast delivery and with your friendly and personalised note that was included in my parcel. Far outweighed the morons here in Tas who are still in the dark ages and who think that because of the distances that they have us over a barrel. Your price was waaaay lower than theirs to begin with and they refused to do better - even when told of the deal I could get with you guys!! Won't give them any more chances - you're my main port of call now & I'm good-mouthing you to everyone I know - more business coming your way, definitely!!!!!! Most impressed...... many thanks indeed for providing a top-notch AAA+++ service.

Nicola - Montrose, TAS
Mar 02, 2015

Hello, I have received my order well packed and very promptly, thank you for the excellent service. Regards,

Tammy - Minto, NSW
Mar 03, 2015

Greetings. The bag arrived yesterday in good order and condition.  I am very impressed with your efficiency. Many thanks and best wishes,

Andrew - Launceston, TAS
Mar 04, 2015

Hi guys....I'm most impressed!! I ordered an Aerobed mattress via web-site at 10am on Monday -- and it's just been delivered to me at home in Northern Beaches area of  Sydney at 2:15pm on Wednesday.  That's 52 hours from SHOP in Adelaide to DROP in suburban Sydney. Well done & thanks !!!! PS: My grandson will sleep-test it this coming weekend :-)

Richard - Belrose, NSW
Mar 04, 2015

Just wanted to say Hi and Thankyou for the Great customer service from Lisa who promptly replied to my ?? Thankyou So much for delivering our new Oztrail 4wd Leisure Mat so quickly!! Fantastic service and Great prices,will defo look on your website first in future for anything camping related-Awesome :) Cheers Kind Regards

Clare - Aldinga Beach, SA
Mar 05, 2015

Just letting you know how you did- Wonderfully! Thankyou, we would love to shop with you again.

Kate - Castle Hill, NSW
Mar 05, 2015

Hello. Thanks very much for your excellent service and very fast delivery. Will be using you again and recommending to friends.

Rob - Pascoe Vale, VIC
Mar 06, 2015

Hi just received my order today and I would like to thankyou for your excellent prompt service. I am also very happy with the product ordered and would have no hesitation in recommending your business to anyone. Regards

Ray - Glen Waverley, VIC
Mar 06, 2015

Can't believe how quick that was!! Thanks!!

Barry - Melbourne East, VIC
Mar 06, 2015

Hi George, Just a note of thanks for the wonderful service we received in the delivery of a camping chair.  We only placed the order on Wednesday night and the chair arrived in A1 condition on Friday afternoon. We will definitely let our friends know of the service you provide. Many thanks,

Joyce - Hamilton, VIC
Mar 07, 2015

Dear George, our order arrived promptly and in good condition. Sincere thanks for your excellent service and congeniality. Be assured we will 'start and finish' at Snowys whenever we are able. Best wishes,

Ralph - Port Lincoln, SA
Mar 07, 2015

You guys were great. This tent was the cheapest on the internet and had fast delivery.

Robert - Abbotsbury, NSW
Mar 09, 2015

Many thanks, have received your parcel late this afternoon. I hope to have the pleasure of using it in the near future. Cheers,

Anne - Buderim, QLD
Mar 09, 2015

Dear team, My Oxtent rv2 arrived with 3 days of ordering. Very prompt. Much appreciated. Regards,

Sally - Cook, ACT
Mar 09, 2015

Hi there, I recently purchased a Darche Cold Mountain sleeping bag. As I reside in Victoria, and it was a gift, I spoke with a male (unfortunately can't remember the name) who was extremely helpful in advising of shipping duration etc. Purchase was completely no hassle, and I would definitely recommend Snowys to family and friends for the great customer service and competitive prices.

Lisa - Lalor, VIC
Mar 09, 2015

Thanks Snowys, great branded products, fabulous prices and even quicker delivery. Highly recommended seller. Thanks again. 

Karen - Raymond Terrace, NSW
Mar 10, 2015

Thank you so much for the service in completing our order. You have totally exceeded my expectations of service and value for money.  We searched so many retailers for the backpack we needed to meet our requirements for an upcoming trip to Gallipoli for the 2015 centenary.  Once we found the make, model and size we desired we struggled to find a retailer who could give us the colour choice we desired.  Your staff member, George, was incredible with his willingness to help and ensure we got what we wanted, going above and beyond our expectations.  The colour we wanted was not listed on your site so we called to check what was possible as the item was listed on the wholesale suppliers website in our chosen colour.  He checked the warehouse stock and assured me that if we placed the order for a slightly different colour, he would pack and despatch the ones we wanted, explaining it was old stock and he would get it from the wholesaler if necessary.  He noted our names so he could find the order when it came through on his packing list. Your price was competitive also, however, after this experience I would always now check your store first for our needs.  In addition, I love the inclusion of a travellers check list with the order!  It is a perfect gesture of thoughtful, quality service, something that is sorely missing in the retail world today.

Julie - Warana, QLD
Mar 11, 2015

Hi George, Chairs arrived safely this morning as tracked. Extremely satisfied with service and quality. Thank you.

Ray - Mowbray, TAS
Mar 11, 2015

The products that they sell are the cheapest online I could find. Also their deliveries were fast as well. A very satified customer. 

Jason - Parkwood, SA
Mar 12, 2015

Hi there, Further to a recent order I placed with you for an Outdoor Connection Outhouse. I would like to advise that I was very happy with the fantastic customer service and arrival time of my order. I have no hesitation in recommending you or using your services again. Kind regards,

Judy - Camden South, NSW
Mar 12, 2015

My Primus has arrived safely. I can only commend you on your excellent service. We will certainly buy from you again. Regards and thanks.

Bill - Templestowe, VIC
Mar 12, 2015

It was a pleasure to deal with a company which provides accurate and prompt service, throughout the whole purchase process I was kept informed by email constantly giving me confidence and reassure I had chosen a professional to buy from. I would highly recommend buying from Snowys Outdoors . 

Patrick - Halls Head, WA
Mar 13, 2015

Hi, I recently purchased a foldable camp stretcher from your website and found the total experience fantastic. The staff I spoke before ordering on the web were very helpful with advice and everything proved to be reliable. I'll definitely use your services again for future purchases. Kind regards,

Simon - Canterbury, VIC
Mar 13, 2015

Hi Mark, Just a quick thank you for the excellent service in supplying my Companion single burner cooker this week. As usual your service was quick and efficient. (Just a little bit of info for you, the blurb on your web page re the stove states that the required hose and regulator is not included with the stove but it is actually part of the package) Thanks for your help, Kind regards,

Neil - Orbost, VIC
Mar 13, 2015

Hi there, I just wanted to say how excellent your service was for my purchase of an Oztent RV3 tent. Your online ordering was easy and fast and when I emailed a question to your sales team I received a quick and friendly response. Tent arrived by courier within 4 days with free postage AND was $230 cheaper than your competitor’s prices. Very happy and I am about to make a further purchase! Who needs EBay! Kind regards, 

Bruce - Murray Bridge, SA
Mar 15, 2015

We purchased a Jumbo sun lounge in late Jan. this year. Just letting you know we were delighted with the service and the product. Many thanks.

Ken & Pamela - Forest Hill, QLD
Mar 15, 2015

Hi Snowy’s, I recently purchased a Malamoo 3 sec tent from your company, just saying great tent and fantastic service from Snowys. I have already recommended your company to a friend who is looking into purchasing a new tent. Thanks,

Garry - Coffs Harbour, NSW
Mar 16, 2015

Hi Rob, Just wanted to let you know that my new backpack arrived today and I couldn’t be happier. I am very impressed that you guys got it to Armidale in 4 working days from Adelaide! In fact, I’m impressed with everything about Snowys. Your website is one of the best set-ups for an online store that I’ve used, your customer service was great,  you beat the next-best price for the identical product by more than 10%, and I got free delivery! What’s not to love. Thanks very much. I’ll be back!

Jacqueline - Armidale, NSW
Mar 16, 2015

Hi, We ordered an Caribee Screen beach UV Guardian Blue. It only took three days to arrive at our door. Much to our pleasant surprise. We were prepared to go to the beach in the afternoon that day and mentally expecting we would not have the beach screen arriving in time. What a good timing it arrived 10 am that day! Well done, Snowy's and your chosen courier. Cheers,

Wilfred - Mitcham, VIC
Mar 17, 2015

Hi there, Just wanted to leave some feedback on how great I think your website is and how well priced your items are especially in comparison to your competitors. I have been looking for certain items online and I store for weeks now and somehow only stumbled across your website today. Wish I had earlier as it would have saved me a lot of time. Free shipping is great too - especially to WA where most of the other sites charge. Will definitely be recommending your site to others. Thanks! 

Sue - WA
Mar 17, 2015

A nice Easter treat:  Ordered a big tent (Coleman Montana, 34kg) online at 10:00pm.  Nice streamlined checkout system with good payment options. The tent was delivered to my door at 1:30pm the next day — only 15.5 hours later. The icing on the cake? It was on sale so I saved $375 (36%) and paid $0 for shipping.  Online shopping can't get much better than this.  Well done and keep it up!

Tim - Sailsbury, SA
Mar 17, 2015

Hi, I would like to provide some feedback on my purchasing. I have been an an internet shopper for 10 years and have never experienced such a great purchasing experience as with Snowy's. The blog on sleeping bag temperatures was very informative and won you my business. Your price was also very competitive. The item was out of stock with an estimated arrival date. I called to confirm the date. Got onto a helpful person straight away, they gave me the same info as the website - fantastic! I ordered - no issues. A few days before the due date I received an informative honest email explaining the delays from the supplier and the new delivery date. On the new delivery date I received a call confirming that it had arrived and to confirm 'leave at door'. I explained that I was hoping to use the sleeping bag on the weekend and the person offered a different, faster shipping method to get the bag to me at no extra cost. Fantastic! I have more bags to buy so if I am happy with the bag itself will be ordering more from Snowy's. It was a pleasure to deal with you at every step of the purchase, and I will be telling as many people as possible to buy from you. Please feel free to use this testimonial.

Sarah - Ballarat, VIC
Mar 18, 2015

Customer Service Manager. I wish to advise that on the occasions I purchased items, I have found the service provided by Snowys to be very efficient and reliable. 

Brian - Kilsyth, VIC
Mar 18, 2015

Hi, Great job with order. Excellent price and website easy to use. Got sick of high prices and running around to BCF etc. only to find no stock or way overpriced. I will shop again. There was only one small problem, the tracking was a bit sketchy once in the Newcastle area. I live in a rural area and if I know a delivery is coming i will arrange someone to be home to collect. Cheers,

Dave - Medowie, NSW
Mar 19, 2015

Mornin, Just a note to say thanks for the great service. I ordered a 1 man hiking tent and a McKinley back pack and it was here within the week. I’ll be back.  Regds.

Clyde - Longreach, QLD
Mar 19, 2015

Dear SNOWYS, I received my orders today, thank you so much. Excellent services by SNOWYS's Customer Service team, Weldone. Thank you for the support and services. Regards,

Tom - Craigeburn, VIC
Mar 19, 2015

Hi, You've asked for feedback regarding my purchase. I would like to say I have been very happy with the service in all regards. While waiting for stock to arrive, (you had run out of the particular sleeping bag I had ordered), I was kept in the picture at every turn. to the point where I even had a call making sure I wasn't away on holiday when the bag arrived. Thanks for everything.

Catherine - Iluka, WA
Mar 21, 2015

Wow thank you so much, I received an email on Thur advising me that you were waiting for more stock, so i was hoping my order would get del by Easter, on Sat morning my neighbour brought it over it came on Fri afternoon, & was left next door as advised I was shocked, thank you for your prompt del as this is the first time I have ordered of Snowys but it won’t be the last,  even though I paid  Anaconda had the same unit for $5 cheaper but I could only buy online which meant $10 del fee, ordering from you  I still  saved by not having to pay for del, wish you all a happy Easter, Regards from

Rozz & family - Plympton, SA
Mar 21, 2015

Dear Snowys, You delivered as promised. I would like to take time out to say Thank you so much for not letting me down and for the update emails. I will recommend you to all my camping enthusiasts that I know. Thank you once again.

Emmanuel - Botany, NSW
Mar 23, 2015

Just received our new chair. Great service, great price. Look forward to dealing with you again. Regards,

Peter - Yeppoon, QLD
Mar 23, 2015

Hi, Just wanted to say thanks for your awesome service. I received my new tent today, quicker than expected. Look forward to my next purchase! Kind regards,

Troy - Kurri Kurri, NSW
Mar 23, 2015

Hi George. Thanks for the good products, fast service, and great price! Cheers,

Dave - Kellyville Ridge, NSW
Mar 23, 2015

Dear George, We would like to thank you for your fantastic service in delivering our order in such a quick manner. Ordered last Thursday pm arrived Monday 11am 125km east of Melbourne. We would highly recommend your company to our friends, Thanks again

Gary & Jan - Trafalgar, VIC
Mar 23, 2015

Hi, I received my order of Oztrail Compact Gazebo last week. Wonderful service, delivered on time. Thank you.

Anne - Sutton, NSW
Mar 23, 2015

Hi Snowys, Just wanted to thank you for your brilliant customer service; I received my Oztent Gecko Stretcher in record time! Lots of other businesses should take a leaf out of your book, well done. Many thanks,

Jane - Pascoe Vale, VIC
Mar 23, 2015

Hello George, We received our Black Wolf Turbo 240 in 4 days Adelaide to Hobart. Terrific turnaround, thanks to Snowys and Fastway. Tent erected and tested, we are now planning shake down trips before setting off on a long trip. Thanks again for quick and efficient service... and a great price. Regards,

John - Taroona, TAS
Mar 24, 2015

George, Thank you so much for your prompt service with delivery of my new sleeping bag.  It arrived in Queensland today, it is still over 30 degrees here today so I shall have to wait to try it out but it looks fantastic and is just what I wanted. Thank you for your excellent service.  I shall have no hesitation in recommending Snowys to my friends and colleagues. Regards,

Cheryl - Towoomba, QLD
Mar 24, 2014

Hello I recently purchased a Coleman tent from you using the online service. I am very happy with the prompt delivery and the email updates leading up to delivery a good service thank you,

David - Tanunda, SA
Mar 25, 2015

Hi Guys, Delivery arrived all in great nic. Thanks heaps. Regards,

John - Wodonga, VIC
Mar 25, 2015

Thanks for prompt and very well priced product, keep it up, pleasure doing business with you and thanks for your list of products. I know most products are manufactured in China your products fall in the same group but to have it delivered in real time and not one month after purchase is a plus.

Kaz - Aireys Inlet, VIC
Mar 25, 2015

Hi, Just a quick note to say thank you! We were very impressed with your speed of delivery and easy to use website.  Your prices are extremely competitive too. As it happened, we tested our new tent over the weekend and it absolutely poured with rain!  At least it was a good test.  The tent seems to be great quality, well designed and made and quick and easy to put up. We were happily warm and dry with loads of space – us, 3 kids, all the gear and even the dog fitted in easily. Thanks again,

Georgina - Castle Cove, NSW
Mar 26, 2015

Hi. Our order arrived yesterday on time and in good condition. Great doing business with you. 

Brian - Shoalhaven Heads, NSW
Mar 27, 2015

Hi, I just received my ice box. Very prompt delivery, everything was fine. Thanks,

David - Brooklyn, VIC
Mar 30, 2015

Hi, Thank you so much for your quick excellent service. We ordered  a Malamoo Mega Pop up tent on a Sunday evening online and it arrived on our door step Wednesday morning. The courier even called us to let us know it had arrived. Fantastic service and we will be sure to recommend you to others and use your service again! Very happy customer!!!:-),

Katherine - Eliminyt, VIC
Mar 30, 2015

To Snowys camping supplies, A very huge thank you to Ben for helping me out and making sure I had my two wonderful Coleman recliner chairs for the weekend, very, very greatly appreciated. The chairs are great quality and are very comfortable. Thank you very much for your help once again it was greatly appreciated. Regards,

Margaret - Mannum, SA
Mar 31, 2015

Good Morning. You asked for feedback so I thought I would oblige. I received my order quickly and it was delivered as instructed so all good thanks. Also I was impressed with the product.

Deb - Winston Hills, NSW
Mar 31, 2015

Hi Rob, My parcel arrived today and I am very impressed. It's the first time I've purchased from you and will definitely be doing so again! You sent it on the same day as I ordered it and it arrived in 2 working days (much faster than expected) The delivery driver was also lovely. I phoned your store with a question I had on Friday and the staff member (His name is Sam) was very polite and answered my question without hesitation and offered further help if I needed it. Very impressed new customer. Thank you,

Nicole - Albury, NSW
Mar 31, 2015

Hi Lisa, Received my order thank you and wow what a fantastic service. From an email on the weekend to your snap response on Monday, phone order on Tuesday, and goods received on the Thursday. Very impressive :-) So thanks to all the staff at Snowys. You have won me as a customer. Many thanks, (PS I love the super comfy Exped megamat.)

Priscilla - Cheltenham, VIC
Mar 31, 2015

Hi George, Joanna and I are very impressed with both your product and delivery service, we were notified this morning and Joanna drove into Capel to pick it up. Not a criticism, just a comment as we are gray nomads we have had to put a thicker mattress in which of course we will fold separate from your product. Cheers,

Rex & Joanna - Capel, WA
Apr 01, 2015

Hi Erin, I received my two OzTrail camp oven bags today , very well packed and very quick delivery, a happy customer, Thanks. Cheers,

Andy - Roxby Downs, SA
Apr 01, 2015

Hello George, Could not find these chairs at any of the well known camping stores in Melbourne. Ordered on line from Snowys & had them at our front door 2 days later. Excellent service. Thank you.

Kim - Camberwell, VIC
Apr 02, 2015

Hi Service Team, great service. Order Monday, received Thursday. Chair assembled and ready for a relaxing beer come sundown. Many thanks for your prompt action to my order. Regards,

Paul - Merriwa, NSW
Apr 02, 2015

Hi George: Order arrived safely last week. Great service (and products) which was very much appreciated. Kindest regards,

Ray - Artarmon, NSW
Apr 02, 2015

G'day George. Feedback - a pleasure to report back that your service was better than good - it was excellent and the staff I spoke with so pleasant and very competent. Congratulations and many thanks.

Barry - Carine, WA
Apr 05, 2015

Very efficient! Thank you, will shop with you again.

Susan - Ringwood East, VIC
Apr 05, 2015

Very efficient! Thank you, will shop with you again.

Doug and Heather - Morphett Vale, SA
Apr 07, 2015

Hi there, I just wanted to provide you with some positive feedback, thanks again to everyone at Snowys for providing great customer service!! We are so impressed with Snowys and your website will always be our place to shop for camping gear now. Our order was packed, shipped and delivered to country NSW in record time. We didn’t expect to receive our delivery in time for Easter but it arrived in record time. Your prices seem to be unbeatable and we appreciate your honest approach to business. It’s great to see a camping store have a sale before Easter so customers can enjoy what we all love to do – go camping with great gear.  We noticed some big stores announced their sales on Easter Saturday, disappointing for those that had just parted with their hard earned dollars to buy what they could afford. We’re now doing what every business hopes their customers will do - telling all our friends to shop at Snowys too!

Jen and Mick - West Kempsey, NSW
Apr 08, 2015

Received my online order today. Very fast service. Best online price and free post as well - excellent. Have bookmarked your website. Cheers,

Brian - Wynn Vale, SA
Apr 08, 2015

Hi, I purchased a blow-up mattress from you a few months ago and wanted to thank you for the outstanding customer service I received. I live in Melbourne and ordered the mattress on-line at around 1pm.  I received a confirmation email at approx. 3pm that day, thanking me for placing the order and advising me that my mattress had been packed and sent by courier. The very next day at around 11am, the courier was knocking on my door!!! I have never received such prompt, polite service from an in-store purchase...let alone an on-line one!!  I don't typically purchase a lot of camping style products, but let me tell you...if I EVER needed anything that your store carries, I would not hesitate to contact you again. I have already and will continue to gladly rave about your amazing service to all my family and friends. I wish you all the success in the world for a continuing successful business, I unfortunately know of too many other companies who could take more than a leaf out of your book.

Alison - Altona, VIC
Apr 09, 2015

Hi. Just to say thanks, we are very happy with the tent-cot and the service we received from Snowys. Everyone that has seen it thinks it is a great idea and product.

Joanna - Capel, WA
Apr 09, 2015

Dear George, I'm delighted to say that your service was excellent.  My order arrived very promptly and well packed.  The delivery man was good - he even rang the door bell to see if anyone was at home.  Free delivery was appreciated. Thanks.  I would not hesitate to recommend your company. Regards,

Kay - Mount Barker, SA
Apr 09, 2015

Hi Mark, What can I say? Excellent price, excellent service, bomb proof packaging and quick delivery!! Cheers,

Irvin - Belair, SA
Apr 10, 2015

Cheers Guys received this today, great service will do more business in the future I am sure....Rgds,

Ian - Pakenham, VIC
Apr 10, 2015

Received my order today. Thankyou for your prompt Service, fantastic price and will give great feedback on my face book too !! Hopefully more comfort for our camping in the future !!! Best Regards,

Christine - Eltham, VIC
Apr 10, 2015

Hi Mark. Thanks for the very prompt mail order service, it’s just as good as your in store service, why would anyone want to go anywhere else, you are the best. Regards,

Wren - Penneshaw, SA
Apr 10, 2015

Just to let you know, you have done a good job, pleased with the bed and mattress, thanks a lot. 

Kevin - Edmonton, QLD
Apr 10, 2015

Dear George, My parcel of 3 sides for a small gazebo arrived this morning and I am delighted.  That was incredibly speedy delivery.  So I put the whole thing up this arvo and found that, although a different brand from my gazebo, the walls fit perfectly.  How good is that? And the price? About 20% cheaper than anything else I could find on the web.  So as I say, I'm delighted. Many thanks,

Jenny - Camberwell, VIC
Apr 11, 2015

Hi Mark, Received my Oztent King Goanna Stretcher in perfect order and in 4 days (outback NSW). Excellent communication, helpful service, prompt call back re check delivery in my area. Stretcher is easy to setup and looks good. Many thanks,

Sue - Goodooga, NSW
Apr 11, 2015

GOOD PRODUCT,COMPETITIVE PRICE,SPEEDY DELIVERY ,WHAT MORE COULD YOU ASK. REGARDS,

Jim - Boolarra, VIC
Apr 13, 2015

Hello … just received my king goanna stretcher all the way to Maryborough Qld … mate, great price, great service, polite, speedy and efficient.   Many thanks … I will continue to spread the word about how good it all is at Snowys camping …..

Jeffrey - Dundathu, QLD
Apr 14, 2015

Thanks for the quick and efficient delivery of the Oztent deluxe peaked side panels. Great service. Regards,

John - Melbourne, VIC
Apr 14, 2015

Hello, I just wanted to send you a quick email to thank you for your amazing service. I placed an order yesterday online for some OzTrail Base Pods and I have received them earlier this morning.  Not only did you provide next day delivery but it was free too!!  Thank you for your excellent service and I will definitely be recommending you to all my friends. Kindest regards ,

Julie - Morphett Vale, SA
Apr 15, 2015

Hi Callum, our stove arrived yesterday and we were thrilled. The delivery was very fast and it was beautifully packaged so it has arrived in perfect condition. I have posted a review on FB for you. Thank You,

Suzanne - Toongabbie, NSW
Apr 15, 2015

I recently ordered a Primus high output camping stove. Delivery was quick and well packed. Thanks for the prompt service. Very easy website to navigate and order. Price was great and product looks good. I am looking forward to using the stove. Regards,

Kelwyn - Melville, WA
Apr 15, 2015

Hi Snowy's team, I'm writing to thank you for your great service and fast delivery of my order #25798 before Easter.  The Oztent products are terrific and I'm very happy with the purchase.  We have had several discussions around the campfire about the most comfortable camp chair, and the Goanna and King Goanna are by far the best on the market.  It was such an easy process to order from you - we will definitely be back for more in the future. Many thanks,

Sophie - North Geelong, VIC
Apr 15, 2015

Thank you for your excellent service and unbelievable price. My parcel arrived promptly. It is good to know there is still a company out there that provides the kind of service you thought no longer existed.

Ken - Port Macquarie, NSW
Apr 15, 2015

Hi George, Just wanted to thank-you very much for the great service in purchasing from Snowys! My backpack arrived quickly and was packed in such a safe manner. I was very impressed and will definitely purchase from you in the future and recommend you to others. I also was very pleased with the note asking for my feedback. You obviously care about your customers. Good work! Kind Regards. 

Sandra - Greensborough, VIC
Apr 15, 2015

Good morning. Just writing to let you know the service was quick and easy and very efficient delivery. Thank you a lot.

Maxine - Mowbray, TAS
Apr 16, 2015

Hi guys, I received the tent today . It was wrapped & packaged well, the tent arrived when your email said it would. I am very happy to have done business with you. I happily would trade with your company again.

Keith - Kilaben Bay, NSW
Apr 17, 2015

Hi Callum, Received my order, very happy with the service at Snowys. Have a good weekend.

Lisa - Leopold, VIC
Apr 17, 2015

Dear guys, Thank you for the best price around, and for the FREE delivery. Jack will be looking forward to lots of wonderful camping adventures in his new sleeping bag. Thanks and regards, 

Ali - Leura, NSW
Apr 17, 2015

Hi there Erin, Thank you very much for our new Coleman chairs. We are very happy with the 2 chairs. When we need something else, we will definitely look you up. Excellent.  Delivery was great as well. All Good. Thank you.

Stephen & Lancia - Aroona, QLD
Apr 20, 2015

Just a short note to say thank you for your very prompt service. I am very pleased with your prompt delivery of both my orders. Thank you again.

Darrell - Raymond Terrace, NSW
Apr 20, 2015

I ordered a drink bottle last week and i was pleasantly surprised at how fast it arrived. 2 days after placing the order! I have never heard of Snowys before but I was comparing prices online and you had the best price so I thought I'd give it a go. You also had free shipping which is always a plus when making an online order for me. I will definitely be recommending Snowys to my family and friends and it will be the first place i check when buying again. Thanks for keeping the prices great!

Steph - Sheidow Park, SA
Apr 20, 2015

Hi guys, I recently purchased a Black Wolf Dragonfly hike tent from you guys and it was suggested that I provide feedback, be it good or bad. I'd definitely like to provide good feedback, because not only am I continually impressed by the product pricing you guys offer (particularly on Black Wolf gear), but I was very happy to have received my new tent only 3 business days after the purchase, even though I'm based in NSW. Thanks guys! 

Nathan - North Rocks, NSW
Apr 22, 2015

Hi Snowy. Brilliant service. 10 out of 10. Ordered Monday received goods Wednesday at Streaky Bay. Impossible to be more efficient. Many thanks.

Doug - Streaky Bay, SA
Apr 23, 2015

Hi, just received my final items of Oztent RV1 and accessories. I am am impressed with Snowys on-line service and particularly the prompt delivery. Thank you and well done.

Colin - South West Rocks, NSW
Apr 23, 2015

HI Rob, Just letting you know our order arrived safe and sound thank you very much. Thought I’d also let you know I appreciated your competitive price. I loved the camping checklist you popped in, I will be sure not to leave anything at home next time using it. Kind Regards,

Anna - Floreat, WA
Apr 23, 2015

Dear customer service member, I am writing to that I am very pleased with your service and fast delivery on my last order with you Snowys really made it easy for me to shop on-line, and I will most definitely will shop with you in the near future. The service, fast delivery and my product is amazing. Thank you. Regards,

Mary - Serpentine, WA
Apr 24, 2015

The parcel has arrived this morning. Looks good and what I was after. Thanks for good service. 

Greg - Maffra, VIC
Apr 25, 2015

Hi Rob, Just to let you know how impressed I am with your service - I recently purchased a BBQ plate from you and it arrived very quickly, correctly and beautifully packaged. I read some of the comments on your website and heartily agree with all that has been said. I will certainly use your company again and will advise my friends of my positive experience.  I live in a Lifestyle Resort and many or our residents have caravans, motorhomes, etc and so they will be interested in your company and its products. Thanks again,

Lynn - Truganina, VIC
Apr 25, 2015

Hi Callum, Received our Black Wolf Turbo Air Twin yesterday. Absolutely excellent service as I ordered it from you on the 17th May and you delivered on the 24th. Courier rang me hours before to let me know what time he was going to be at my house and he was there on time so a brilliant service all round. I was badly let down by a retailer over here in W.A. and you came to our rescue as we had little time before we went away. Will continue to use Snowys and recommend to friends also. Thank you very much,

Steve and Trish - Caversham, WA
Apr 27, 2015

Hi guys, Just wanted to say thanks for the super fast shipping on my order... Wasn't expecting it until this week and it arrived last Friday - stoked! Can't wait to put it to use :) Cheers,

Jess - Nerang, QLD
Apr 28, 2015

Dear Rob, Thank you so much for the swift delivery of the gazebo walls. I was very impressed with both customer service and the fast delivery of the items. Looking forward to putting them to good use. Thanks again.

Mark - Kelso, NSW
Apr 30, 2015

G'day to all at Snowy's. My chair arrived yesterday afternoon in good order. Thank you for a smooth transaction. Kind regards,

Murray - Eastwood, NSW
Apr 30, 2015

Hi Callum, you did good old son! Thanks for quick email response & process of my order all worked a treat, a nice change from the hassles one has come to expect from most suppliers these days, cheers

Hugh - Childers, QLD
Apr 30, 2015

I would like to thank snowy so for your quick and efficient service. We ordered a tent from kellys on March 21 which they could not supply (although they took our $130) they passed the order on to you middle of April and within a week we had our tent . Your price was cheaper but that is not the price we paid, lucky kellys for making a profit! In future we will be dealing directly with snowy's. Thanks for great service. 

Jenny - Abbey, WA
Apr 30, 2015

Hello Snowys. We are very pleased with our new tent, service excellent, and delivery was prompt. Thank you.

Barbara - Marlo, VIC
May 02, 2015

Snowys. We received our turbo tent awning screen room & side panel fast, in fact much faster than expected. We are looking forward to using it shortly when we head off on a trip along the Canning Stock Route & through NT. Thanks for keeping us up to date with order, your low prices & free delivery. 

Carmel & Ralph - Macgregor, ACT
May 04, 2015

Hi Callum, I recently purchased a Malamoo X-tra pop up tent via your mail service and received it within 7 days from the the order being sent. It arrived safely and is just what I hoped for. It does fit our queen size inflatable mattress ok so we plan to use it for one night stops on our planned trip in the Kimberleys in June. Regards,

Glen - West Busselton, WA
May 04, 2015

Thanks Snowys. Placed an Order last week and it turned up today, great Service. I’ll be back. Regds,

Clyde - Longreach, QLD
May 05, 2015

Thank you very much the stove arrived all in good condition. Now we can cook to our hearts content thank you at Snowys good service,

Henny - Mirrabooka, NSW
May 06, 2015

G’day, Great service. Ordered the Coleman lantern and CPX6 pack on 4/5/15, got an email on 6/5/15 to say it had been sent and just finished reading the email and the parcel is delivered. As I live 100km from your store I could not have received my goods any quicker by driving up to Adelaide. Well done will be ordering more as money comes in.

Neil - Clayton Bay, SA
May 06, 2015

Hello Rob, We bought a tent (Colemans Chalet) several weeks ago and only used it on the weekend. We were waiting to set it up before we commented on it and have to say that we loved the tent and it exceeded our expectations.  Easy set up and quality items. Thank you so much for the super fast delivery. We have been wanting to buy a tent for a while and did a lot of online price checks before purchasing this item. Snowys had the best price and free delivery which ticked all the boxes. Great price, great service, great tent. A very happy customer that will return to your business. Many thanks,

Mark - Aberfoyle Park, SA
May 06, 2015

What a well packed item we received today. Many thanks for the quick and free delivery of our goods received today. I will be mentioning your company to friends etc. Thanks again, 

Jeff - Simpson, VIC
May 07, 2015

Thrilled to bits! I love my purchase! Wonderful service, postage, product and price!! I have saved Snowy's to my favorites and am keen to make another purchase in the near future! Best Regards,

Ash - Andergrove, QLD
May 07, 2015

Good afternoon, Today I received my order. I am very impressed with how smooth, easy and quick my order was processed and delivered. I actually first purchased this bag from another online company last week. After I paid for it, they contacted me saying that it was not in stock until the end of May (even though their website said it was in stock). I asked that they refund me as I couldn’t wait until end of May. They agreed to the refund. The next day I ordered the same bag with you. Then the following day I received an email from the first company saying that my bag had been ‘dispatched’. I contacted them asking why they dispatched my bag when they said that it wasn’t in stock. They told me that they found it in stock and decided to send it and they haven’t processed my refund. I told them that I already ordered the bag with you because they didn’t have it. They apologised and said that when I receive their bag, to bring it to the post office and mark it as ‘return to sender’. What a pain. Not only that, but i still haven’t received my refund from them which has left me out of pocket over $100! The reason why I am telling you the full storey is so that you can see the difference between an efficient company and a disorganised one. Thank you very much. I love the bag and the checklist that you provided is also very handy J Will definitely make purchases with you guys again. Regards,

Loretta - Melbourne, VIC
May 07, 2015

Many thanks for sending the replacement part for my recliner chair. It has fitted perfectly and I am looking forward to usi