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Delivery Details
Please know that this is just a fancy guide the graphic designer whipped up. For exact delivery cost & times, refer to the delivery tab on each product page or in the checkout.
Click here if you want to see a bigger, more detailed delivery map of New South Wales or Victoria.
Fast free delivery, no minimum spend | 48hrs only!
You beauty! Fast free delivery to most of Australia... with no minimum spend!
Be quick though, this ripper of a deal is only available for 2 days - ending 2pm on Thursday Jan 30th, 2020.
Unfortunately, this doesn’t apply to some remote postcodes or express delivery. Please check the product page or checkout for accurate delivery prices and time estimates.
What happens when you place an order...
Within 5 minutes
You'll receive an emailwith your order details.
Within 1 business day
Your order will be on it's way!You'll get another email with your
tracking number.
Delivery day
You'll be getting a knock on thedoor from our courier with your
new gear! Woo!
Important delivery info...
Free delivery on orders over $69 has the following conditions:
- Free delivery does not apply to some remote postcodes. For exact delivery cost & times, refer to the delivery tab on each product page or in the checkout.
- To qualify, your order must be greater than $69 after any sale discounts *or coupons* are applied. The order value is not inclusive of any quoted delivery charges or other, non-product expenses.
- This free delivery offer may be withdrawn or altered at any time.
- Offer excludes Gift Cards.
- This offer only applies to orders placed online for delivery – pickup instore is free.
Orders valued between $0 - $9.99 will incur a $5 delivery charge. Orders valued between $10 - $68.99 will incur a $10 delivery charge. Both express delivery & remote delivery will be slightly more (exact price will be available in the checkout).
We're unable to deliver to a PO Box, Private Mail Bag or a Locker.
Changing delivery address after your order has been dispatched will incur a $25 charge from the courier.
If you elect to have your order sent to the nearest depot, but fail to collect or cancel your order after it is received by the depot, you will incur a $25 return fee.
If you've elected to have your order 'sent to the nearest depot' please be aware that the depot could be of distance from your delivery address.
We dispatch from our warehouses during business hours Monday - Friday (excluding public holidays).
If you've missed delivery or your nearest depot is too far away, we can organise redelivery with the courier. However, this will incur a $25 redelivery charge from the courier.
Deliveries are made during business hours Monday to Friday (excluding public holidays).
Please inspect the package for damage before signing. If the package is damaged but the contents look unaffected, note the damage on the delivery reciept before signing. If the package is damaged to an extent that the contents may be damaged, please refuse delivery and call us on 1300 914 007.
Some remote postcodes can incur a small subsidised cost.
If you're looking for delivery to postcodes off the mainland, please see our island delivery guide below.
Want to know where we send from? Find our locations here.
Due to safety concerns, courier drivers have the right to refuse delivery if the property has an aggressive dog or a 'Beware of the dog' sign. In this instance, you'll be required to pickup your order from the nearest depot.
Our island delivery guide...
| State | Island | Delivery price to... | Notes |
|---|---|---|---|
| QLD | Wellesley | Mainland depot | Direct delivery available, will cost a bit extra |
| QLD | Thursday | Island depot | |
| QLD | Mornington | Mainland depot | Direct delivery available, will cost a bit extra |
| QLD | Lindeman | Mainland depot | Unfortunately, delivery is not available to the island |
| QLD | Hayman | Mainland depot | Direct delivery available, will cost a bit extra |
| QLD | Hamilton | Island depot | Direct delivery available, will cost a bit extra. |
| QLD | Daydream | Mainland depot | Direct delivery available, will cost a bit extra. |
| QLD | Palm | Mainland depot | Direct delivery available, will cost a bit extra. |
| QLD | Fraser | Gympie depot (bit of a drive) | We suggest you use an alternate mainland address |
| QLD | Morton | Island depot | |
| QLD | North Stradbroke | Island depot | |
| NT | Groote Eylandt | Mainland depot | Direct delivery available, will cost a bit extra |
| NT | Tiwi | Mainland depot | Direct delivery available, will cost a bit extra. |
| WA | Rottnest | Mainland depot | Direct delivery available, will cost a bit extra. |
| SA | Kangaroo | Mainly to your door | |
| TAS | Flinders | Island drop point | |
| TAS | King | Island depot | |
| NSW | Norfolk | Not available | |
| NSW | Lord Howe | Not available | |
| Christmas/Cocos Islands | Not available |
Our estimated express delivery times might takes a little longer due to shipping or air schedules.
Any prices quoted for free or express delivery to most small and medium islands is only available to the nearest mainland depot.
If a location is listed as a mainland depot collection, but you require delivery to the actual island, please contact us and we'll be happy to provide a quote for any additional costs.
Depot Locations
This is a list, provided by Toll on Jan 2020, of delivery depot locations for the majority of orders we dispatch. If you’d like confirmation on a depot location or more information, please give us a call on 1300 914 007.
Please note; the list of depot locations provided will not handle orders with the following:
- Orders with small item(s) that can fit in a satchel (similar size to shopping bag)
- Or, orders sent via express delivery (aka priority)
If you’d like depot information on these orders, please give us a call on 1300 914 007.
South Australia
Queensland
New South Wales
Victoria
Western Australia
Tasmania
Northern Territory
Australian Capital Territory
Rural depot locations are coming soon – until then, please give us a call
on 1300 914 007.
Give us a buzz if you have any questions about
our delivery details.
Mon - Fri: 9am - 5.30pm
Sat: 9am - 5pm
Sun: 11am - 5pm
Exciting news, your order has left our warehouse! If you'd like to keep an eye on it's journey, click the button below.
Oh and don't forget to copy your tracking number.
Carrier:
Tracking number:
Want it
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*A $6 monthly account fee applies. Pay your balance by the due date
(the end of next month) and we'll waive the fee. See full Ts & Cs
GET YOUR GEAR NOW AND PAY LATER... INTEREST FREE!
PAY IN 4 INSTALLMENTS
Pay for your order in equal fortnightly payments
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Your order will be shipped now, just like a normal order
NOTHING EXTRA TO PAY
No interest, no additional fees if you pay on time*
SPEND UP TO $1,500
You can use Afterpay for orders up to $1,500
ALL YOU NEED IS
- An Australian debit or credit card
- To be over 18 years of age
- To live in Australia
TO USE THIS SERVICE
- Add your items to your bag and checkout as normal
- In checkout select Afterpay as your payment method
- Enter your details with Afterpay and you're done!
- Your payment schedule will be emailed to you
OTHER THINGS TO NOTE
- The funds for the first payment will need to be available at the time of checkout. If you are a new Afterpay customer, the first payment will be made at the time of purchase, with payments over the next 6 weeks. Once you have been an Afterpay customer for at least 6 weeks for all orders under $500, your first payment is made in 14 days, with the final payment in 8 weeks.
- If you wish to return your items, the payment plan can be cancelled.
- If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.
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