G'day Peter,

The recommendation is that the unit would be mounted vertically, so we wouldn't suggest mounting it in any other orientation.

G'day Peter,

Yes, this unit has an auto-ignition once the water starts flowing. 

G'day Rachael,

The Tripod Stand doesn't come with the unit itself, you can purchase it separately here.

G'day Sam,

We're expecting the stock to land again quite soon, so it shouldn't be too long before we've got more. Alternately we do have the Draw Bar Mount in stock if you are planning to travel with a trailer. There is also a loop-shaped handle on the back of the unit that you could use to hand it from a tree branch or similar.

G'day Steve,

There are no mounting holes on the rear of the Smarttek unit. There is a hanging hook at the top that you could use to try and mount it, however as you indicate, they're not legally allowed to be mountable as they are a portable unit.

G'day Chris,

No, the Smarttek Hot Water Systems aren't made in Australia. Smarttek are Australian owned and operated.

G'day Dave,

The largest capacity pump that Smarttek produce is the 6Lpm pump. The unit has been designed to work with a maximum output of 6Lpm.

G'day Peter,

There are regulations for portable gas hot water systems that mean they can't be permanently mounted to a fixed object (e.g. a house). Smarttek do make a Draw Bar Mount should you want to fix the unit to your camper Trailer/Caravan with a Quick Release Mounting Bracket, however it's not able to be mounted to a wall.

G'day Michael,

I've checked the box and it says 1 x 2m Hose included, however, on the other side it lists a 5m hose as an accessory available to purchase separately.

G'day Ann, 

You can use the Smarttek T-Piece to achieve this, Ann - https://www.snowys.com.au/dual-shower-hose-t-piece. You can leave your unit attached to both a shower and sink so you can draw hot water to either, but you won't be able to run hot water to both at the same time.

I hope that makes sense.

G'day Sarah,

What a great idea! The Smarttek Hot Water System can draw water from a large tank or tub, or you can use hose fittings to connect it to an outside tap. The pump is really only designed to draw water through it, so maybe dog shampoo and tick rinse might need to be applied separately direct onto the dogs. As long as the unit is protected from the weather, which sounds like it would be, then it should be ok to leave set up and ready to use.

G'day Naomi,

Thanks for the question! Your Smarttek Black Hot Water System is going to be more than fine for use in alpine conditions, however there are a few considerations.

1. The unit can heat water to 40*c above ambient temperatures.  If using the Hot Water System in temp below 5 or 10*c it wont ever reach its max 55*c output.

2. Make sure to drain the system of water completely over night. If theres any water left in the system, and it freezes, it will damage the unit.

3. Being a portable/camping hot water system, it is not designed to be permanently mounted outside and exposed to the elements. It will need to be stored approriately between trips.