G'day Scott,

The SteriPEN Ultra, and SteriPEN Classic both use the same UV lamp to purify your water, that will last for 8000 cycles, the difference is in the power source. The Ultra model has a built-in rechargeable battery and a screen that will show if your purification cycle has completed successfully. The Classic model uses 4 x AAA batteries and uses coloured lights on the side to indicate if the cycle has been successful. Overall they'll both do the same job though.

G'day Scott,

The bottle or container doesn't need to be clear, however having a clear bottle will help you to see the quality of the water, and be able to determine if there is any sediment in the water - if there is sediment or the water is murky, then the recommendation is that you would pre-filter the water. You can use a coloured bottle, that's not a worry, just be sure to check a small amount of the water source you're using in a clear container or cupped hands so you know if any filtering is required.

Hi Siamack,

I've not heard of the free replacement after 8000 treatments, however we should be able to get a spare replacement lamp, we'd just need to check in with the supplier and see if they're currently available. Please flick us an email: service@snowys.com.au and our spare parts team can chase this up for you.

G'day Jason,

The Ultra Water Purifier isn't really designed to be used in a bladder as the UV light needs to have clear view of all the water to ensure everything is effectively treated. We'd recommend using it with a wide mouth 1L bottle.

G'day Zoe,

The SteriPEN Ultra Water Purifier can be used in a plastic bottle, there is no need for any reflection. Just make sure you follow the instructions and activate the unit for the correct amount of time-based on the bottle size.