We want to make sure you have the right gear for your adventure, and sometimes that means a change of mind.
If you wish to return any of the items in your order we'll happily offer a refund within 60 days of your purchase, but before you fire your item back to us or drop into one of our stores - double check the following:
The item needs to be in as-new condition, this means:
If you’re returning your item(s) as a result of changing your mind, you’ll be responsible to cover the cost of return delivery – or, you can save a few delivery dollars and drop past one of our stores.
If the item(s) are not received into our warehouse or store in the original condition (unopened, unused, all tags and labels attached) we won’t be able to offer a full return.
Every product you purchase from Snowys is from the original manufacturer or approved distributor and comes with a full manufacturer's warranty.
Warranty periods differ between brands and products, so please check the warranty terms and conditions for your specific product. You'll find more information on the relevant product details page on our website, or included in the paperwork that comes with your item.
All products we dispatch are packed in durable packaging to protect the goods inside. Items are checked prior to packaging and are handled with great care, to ensure each item is dispatched in as good condition as possible.
However, on the rare occurence that the item(s) you purchased is damaged upon arrival, please use the form above.
Exciting news, your order has left our warehouse! If you'd like to keep an eye on it's journey, click the button below.
Oh and don't forget to copy your tracking number.
GET YOUR GEAR NOW AND PAY LATER... INTEREST FREE!
Pay for your order in equal fortnightly payments
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You can use Afterpay for orders up to $1,500