{"id":63081,"date":"2024-12-09T09:00:00","date_gmt":"2024-12-08T22:30:00","guid":{"rendered":"https:\/\/www.snowys.com.au\/blog\/?p=63081"},"modified":"2025-01-22T05:04:54","modified_gmt":"2025-01-21T18:34:54","slug":"podcast-is-it-covered-under-warranty","status":"publish","type":"post","link":"https:\/\/www.snowys.com.au\/blog\/podcast-is-it-covered-under-warranty\/","title":{"rendered":"Ep143 &#8211; Is It Covered Under Warranty?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Listen to the full episode here:<\/h2>\n\n\n\n\t<div class=\"wp-video-popup-wrapper\">\n\t\t<div class=\"wp-video-popup-close\"><\/div>\n\t\t<iframe class=\"wp-video-popup-video is-hosted is-landscape is-resizable\" src=\"\" data-wp-video-popup-url=\"https:\/\/youtube.com\/embed\/fZjZQ1Lc3bk?autoplay=1\" frameborder=\"0\" allowfullscreen allow=\"autoplay\">\n\t\t<\/iframe>\n\t<\/div>\n\t\n\n\n<div id=\"buzzsprout-player-16230988\"><\/div>\n\t\t\t\t <script src=\"https:\/\/www.buzzsprout.com\/1259564\/16230988.js?container_id=buzzsprout-player-16230988&amp;player=small\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>That awkward warranty moment, when &#8216;lifetime&#8217; doesn&#8217;t mean forever and &#8216;covered&#8217; comes with conditions.<\/strong><\/h2>\n\n\n\n<p>From manufacturing faults to wear and tear, the world of warranties isn&#8217;t always black and white. In this episode, Ben and Lauren decode the difference between warranties and consumer guarantees, share real-world warranty stories, and explain why providing more information up front leads to better outcomes.<\/p>\n\n\n\n<p>Tune in for the clear facts about your consumer rights and the steps to take to make a claim!<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2025\/01\/Body-Image-7.jpg\" alt=\"A 4WD beach setup with a campfire at sunset.\" class=\"wp-image-63212\" title=\"Tune in for the clear facts about your consumer rights and the steps to take to make a claim!\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2025\/01\/Body-Image-7.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2025\/01\/Body-Image-7-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2025\/01\/Body-Image-7-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2025\/01\/Body-Image-7-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>Tune in for the clear facts about your consumer rights and the steps to take to make a claim!<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shortcuts:<\/h2>\n\n\n\n<p>00:00 &#8211; Intro<\/p>\n\n\n\n<p>00:50 &#8211; &#8216;Is It Covered Under Warranty?&#8217;<\/p>\n\n\n\n<p>02:44 &#8211; Inclusions and Exclusions<\/p>\n\n\n\n<p>03:47 &#8211; &#8216;Lifetime&#8217; Warranty: Explained<\/p>\n\n\n\n<p>04:35 &#8211; Manufacturing Faults Vs Wear and Tear<\/p>\n\n\n\n<p>06:58 &#8211; Managing a Warranty and Customer Experience<\/p>\n\n\n\n<p>08:15 &#8211; Lauren&#8217;s Real-Life Example<\/p>\n\n\n\n<p>10:10 &#8211; Manufacturing Warranties Vs Consumer Guarantees<\/p>\n\n\n\n<p>11:57 &#8211; The More Information, the Better <\/p>\n\n\n\n<p>13:43 &#8211; Education on Products<\/p>\n\n\n\n<p>14:57 &#8211; Summary<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Mentioned in this Episode:<\/h2>\n\n\n\n<p><strong>Podcasts:<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.snowys.com.au\/blog\/podcast-wind-rain-when-camping\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ep8 &#8211; Dealing with Wind &amp; Rain When Camping<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"block-2dafbca1-db34-4016-9207-f026b83fc830\">Thanks for listening, tune in again for next fortnight\u2019s episode!<\/h2>\n\n\n\n<p id=\"block-3fc1e5f8-10be-4b09-998a-70c6506a24fc\">Thanks for tuning in to this week\u2019s episode of the Snowys Camping Show Podcast. Don\u2019t forget to subscribe to us on&nbsp;<a href=\"https:\/\/www.youtube.com\/channel\/UCgpO6k-UyaYgwyLg0ESceCg\">YouTube<\/a>,&nbsp;<a href=\"https:\/\/open.spotify.com\/show\/0wy9b822eekXe00bAIqPbX\">Spotify<\/a>,&nbsp;<a href=\"https:\/\/podcasts.apple.com\/au\/podcast\/snowys-camping-show\/id1527530990\">iTunes<\/a>,&nbsp;<a href=\"https:\/\/music.amazon.com\/podcasts\/db56692e-96e7-418d-929d-88c5fde70b1a\/Snowys-Camping-Show\">Amazon Music<\/a>,&nbsp;<a href=\"https:\/\/www.iheart.com\/podcast\/269-snowys-camping-show-79675943\/\">iHeartRadio<\/a>,&nbsp;<a href=\"https:\/\/pca.st\/z1mx2k64\">Pocket Casts<\/a>,&nbsp;<a href=\"https:\/\/podcastaddict.com\/podcast\/3281467\">Podcast Addict<\/a>, or&nbsp;<a href=\"https:\/\/www.stitcher.com\/s?fid=618483\">Stitcher<\/a>&nbsp;so you never miss an upload.<\/p>\n\n\n\n<p id=\"block-087cbd57-77e9-4533-b8fc-12f45f86e371\">If you have any questions for Ben and Lauren, make sure you head over to our&nbsp;<a href=\"https:\/\/www.facebook.com\/groups\/snowys\/\">Facebook group<\/a>&nbsp;and let us know as we\u2019d love to hear from you.<\/p>\n\n\n\n<p id=\"block-78e4097f-2fbd-446d-a99b-9a3d09f52d17\">Catch you out there!<\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-63081 jlk' href='javascript:void(0)' data-task='like' data-post_id='63081' data-nonce='aa032298f8' rel='nofollow'><img class='wti-pixel' src='https:\/\/www.snowys.com.au\/blog\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Liked it' \/><span class='lc-63081 lc'>0<\/span><\/a><\/div><\/div> <div class='status-63081 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>That awkward warranty moment, when &#8216;lifetime&#8217; doesn&#8217;t mean forever and &#8216;covered&#8217; comes with conditions. From manufacturing faults to wear and tear, the world of warranties isn&#8217;t always black and white. In this episode, Ben and Lauren decode the difference between warranties and consumer guarantees, share real-world warranty stories, and explain why providing more information up front leads to better outcomes. Tune in for the clear facts about your consumer rights and the steps to take to make a claim!<\/p>\n","protected":false},"author":1638,"featured_media":63215,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1570,1569,1571,854],"tags":[182,196,497,176,2028,2029,2030],"class_list":["post-63081","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast-4wd","category-podcast-camping","category-podcast-hiking","category-podcast","tag-4wd","tag-camping","tag-camping-gear","tag-hiking","tag-outdoor-gear","tag-warranty","tag-warranty-claims"],"_links":{"self":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts\/63081"}],"collection":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/users\/1638"}],"replies":[{"embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/comments?post=63081"}],"version-history":[{"count":7,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts\/63081\/revisions"}],"predecessor-version":[{"id":63216,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts\/63081\/revisions\/63216"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/media\/63215"}],"wp:attachment":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/media?parent=63081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/categories?post=63081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/tags?post=63081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}