{"id":31383,"date":"2022-01-21T08:00:45","date_gmt":"2022-01-20T21:30:45","guid":{"rendered":"https:\/\/www.snowys.com.au\/blog\/?p=31383"},"modified":"2022-11-07T15:35:04","modified_gmt":"2022-11-07T05:05:04","slug":"remote-breakdown-cover-4wd","status":"publish","type":"post","link":"https:\/\/www.snowys.com.au\/blog\/remote-breakdown-cover-4wd\/","title":{"rendered":"4WD Insurance &#8211; Remote Breakdown &#038; Recovery Cover"},"content":{"rendered":"<p>Most people take out some level of insurance for their vehicles, but many overlook the details that suit their specific needs. If you own a <a href=\"https:\/\/www.snowys.com.au\/4wd-accessories\">4WD<\/a> and you plan on taking it off-road, then you&#8217;ll want to consider\u00a0a decent breakdown\/recovery policy.<\/p>\n<p>You might use your vehicle primarily for the weekly runaround and then take off somewhere during the school holidays. Or, perhaps you&#8217;re a serious 4WDer with <a href=\"https:\/\/www.snowys.com.au\/4wd-accessories\">all the gear<\/a>, and are a member of the local 4&#215;4 club? If that&#8217;s you, it&#8217;s likely you&#8217;ve got insurance that covers your rig, but have you double checked the fine print? You see here&#8217;s the thing &#8211; promises and packages abound, and all of them have inclusions and exclusions.<\/p>\n<p>Many novice off-roaders overlook appropriate cover thinking that their basic roadside assistance and standard vehicle insurance is adequate. The brutal truth is that it&#8217;s useless when you are off-road and sometimes even experienced adventurers can get caught out. Unfortunately, whether you&#8217;re a seasoned off-roader, or a <a href=\"https:\/\/www.snowys.com.au\/blog\/4wding-for-newbies-how-to-get-started\/\">newbie<\/a> giving it a crack, not having suitable cover can be a very costly mistake!<\/p>\n<p>I don\u2019t have the answer to what is the best policy as it&#8217;s an ever-changing market, however, I do know many of the questions to ask and the importance of asking them.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-31397 size-full aligncenter\" title=\"It's essential that you understand the limitations of your cover.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/1-understand-your-cover.jpg\" alt=\"Men inspecting under a vehicle's bonnet\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/1-understand-your-cover.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/1-understand-your-cover-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/1-understand-your-cover-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/1-understand-your-cover-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Ensure everyone understands you&#8217;re cover and has your insurance details.<\/em><\/p>\n<h2>If your policy says &#8216;remote access recovery&#8217;, it doesn&#8217;t always mean you&#8217;re covered<\/h2>\n<p>For starters &#8216;remote access recovery&#8217; may mean something completely different to your insurer than it does to you. Read the fine print, but more importantly, ask questions up front.<\/p>\n<ul>\n<li>Put specific scenarios to the broker or customer service operator. Maybe pick a spot on the map:\n<ul>\n<li>What if I got stuck <a href=\"https:\/\/www.snowys.com.au\/blog\/the-gibb-river-road-australias-ultimate-camping-adventure\/\">here<\/a>?<\/li>\n<li>What if my engine failed <a href=\"https:\/\/www.snowys.com.au\/blog\/exploring-the-pilbara-via-rail-access-roads\/\">here<\/a>?<\/li>\n<li>What if I crashed <a href=\"https:\/\/www.snowys.com.au\/blog\/the-old-ghan-railway-north-from-oodnadatta-part-1\/\">here<\/a>?<\/li>\n<li>What if I became too sick to travel out of <a href=\"https:\/\/www.snowys.com.au\/blog\/cape-leveque-kimberley\/\">here<\/a>?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: inherit;\">If they don\u2019t know the answer, escalate the call till you get someone who does.<\/span><\/p>\n<p>It will also pay to check whether your satellite phone can call 1300 or 1800 phone numbers, as not all can. Depending on where you&#8217;re going, and the nature of your trip, it might be safest to consider installing a <a href=\"https:\/\/www.snowys.com.au\/radio-communications\">UHF radio<\/a>, or taking an <a href=\"https:\/\/www.snowys.com.au\/personal-locator-beacons\">emergency device<\/a> with you.<\/p>\n<p>Check if there is a 24 hour or weekend contact number.\u00a0Don\u2019t get caught with Monday to Friday business hours, or internet only support. Access can be unreliable and there is a strong chance you may be caught out on a weekend<\/p>\n<p>If your car is still under a manufacturer&#8217;s warranty:<\/p>\n<ul>\n<li>What stipulations apply so you don&#8217;t unintentionally void that warranty?<\/li>\n<li>Does the cover apply only for the first 12 months or full extended warranty period?<\/li>\n<li><span style=\"font-size: inherit;\">What recovery options does it include? Only highways, or remote areas and unsealed roads as well?<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-31398 size-full aligncenter\" title=\"Know who will be responsible if your vehicle needs to be towed.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/2-who-is-responsible.jpg\" alt=\"Towing truck loading a vehicle onto the back\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/2-who-is-responsible.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/2-who-is-responsible-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/2-who-is-responsible-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/2-who-is-responsible-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Who\u2019s responsible for making bookings with tow companies and who makes the calls to get it started?<\/em><\/p>\n<h2>Your insurance company has a different definition of off-road than you<\/h2>\n<p>The cost of a breakdown out bush and bringing a vehicle to a repair centre can be thousands of dollars.<\/p>\n<ul>\n<li>Is there a condition that stipulates towing only provided if accessible by a 2WD vehicle in all weather conditions?<\/li>\n<li>What is the definition of accessible by 2WD?<\/li>\n<li>Does the tow include your camper or trailer?<\/li>\n<\/ul>\n<p>While you\u2019re at it, what\u2019s the company\u2019s definition of &#8216;off road&#8217;? Ask for the details, especially if you have a specific trip in mind.<\/p>\n<ul>\n<li>Gazetted tracks only?<\/li>\n<li>Is <a href=\"https:\/\/www.snowys.com.au\/standard-6-30psi-4-pack\">beach driving<\/a> covered?<\/li>\n<li>How about <a href=\"https:\/\/www.snowys.com.au\/mkii-recovery-tracks\">muddy roads<\/a>?<\/li>\n<\/ul>\n<p>Also ask about your after-market accessories &#8211; snorkel, winch, <a href=\"https:\/\/www.snowys.com.au\/radio-communications\">radio<\/a>?<\/p>\n<ul>\n<li>Are after-market accessories automatically included or do they need to be detailed and specified separately?<\/li>\n<li>What if something happens to your vehicle while using your <a href=\"https:\/\/www.snowys.com.au\/4wd-recovery-gear\">recovery gear<\/a>?<\/li>\n<li>Are <a href=\"https:\/\/www.snowys.com.au\/first-aid-kits\">injuries<\/a> covered?<\/li>\n<li>Theft?<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31400 size-full\" title=\"Make sure that you know what 'off-road' covers.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/8-companys-definition-of-off-road-1.jpg\" alt=\"Vehicle travelling on an off-road dirt track\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/8-companys-definition-of-off-road-1.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/8-companys-definition-of-off-road-1-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/8-companys-definition-of-off-road-1-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/8-companys-definition-of-off-road-1-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>What\u2019s the company\u2019s definition of &#8216;off road&#8217;?<\/em><\/p>\n<h2>I want to upgrade my insurance policy, can I?<\/h2>\n<p>What if you&#8217;re planning on going into a remote area like the <a href=\"https:\/\/www.snowys.com.au\/blog\/crossing-the-simpson-for-beginners-part-1-who-can-do-it\/\">Simpson,<\/a> or the <a href=\"https:\/\/www.snowys.com.au\/blog\/planning-your-trip-cape-york\/\">Old Telegraph Track<\/a> for a few weeks, and want to be covered but don&#8217;t need that same level of insurance for a whole 12 months?<\/p>\n<ul>\n<li>Is there an option to temporarily top up my cover? Do I need to?<\/li>\n<li>What different excess payments are available?<\/li>\n<li>What sets premium recovery coverage apart from company offerings, and are the additional features necessary for your needs?<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-31401 size-full aligncenter\" title=\"It helps to know what your options are for upgrading before you commit.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/5-top-up-my-cover.jpg\" alt=\"A tow truck carrying a vehicle through water\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/5-top-up-my-cover.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/5-top-up-my-cover-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/5-top-up-my-cover-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/5-top-up-my-cover-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Can I top up my cover if I\u2019m going into a remote area?<\/em><\/p>\n<h2>Membership benefits and responsibilities<\/h2>\n<p>Reciprocal rights between motoring clubs &#8211; RACV, NRMA, RAA, RACQ, AANT, RAC, and RACT, mean you\u2019re covered by your home state\/territory provider.<\/p>\n<ul>\n<li>Do you know if your extras cover or care package applies to the 4WD, or a specific member?<\/li>\n<li>If it&#8217;s with the member, do they have to be with you if you need to call?<\/li>\n<li><span style=\"font-size: inherit;\">Is your retrieval package restricted to pay only to transport your vehicle from where it is stranded to the nearest bitumen? If so:<\/span>\n<ul>\n<li>W<span style=\"font-size: inherit;\">ho\u2019s responsible for the rest of the trip to the repairer?<\/span><\/li>\n<li><span style=\"font-size: inherit;\">Is this covered by a roadside package or a third-party provider?<\/span><\/li>\n<li><span style=\"font-size: inherit;\">Does the tow company have to provide separate invoices?<\/span><\/li>\n<li>Is there a weight limit to what can be towed?\u00a0 Some only cover up to 2000kg<\/li>\n<li><span style=\"font-size: inherit;\">Is your <a href=\"https:\/\/www.snowys.com.au\/caravan-equipment\">caravan<\/a> or trailer included in the tow? In many cases this is standard, however, check it\u2019s covered by the basic excess if this is the nature of your <a href=\"https:\/\/www.snowys.com.au\/blog\/travel-setups-comparing-and-choosing-the-best\/\">travel setup<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-31402 size-full aligncenter\" title=\"Know what the retrieval package is inside and out.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/3-retrieval-package.jpg\" alt=\"Tow truck retrieving stuck 4WD\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/3-retrieval-package.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/3-retrieval-package-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/3-retrieval-package-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/3-retrieval-package-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Is your retrieval package restricted to transport your vehicle to the nearest bitumen?<\/em><\/p>\n<h2>Supportive service and entitlements<\/h2>\n<p>Waiting for a tow can sometimes mean you are stranded for a long time, especially if you are somewhere remote.\u00a0You will find it much less frustrating if you already know the answers to these questions.<\/p>\n<ul>\n<li>What support do you get if you break down or are stranded\n<ul>\n<li>A replacement vehicle, accommodation, fuel, food allowances, and\/or other incidental costs?<\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: inherit;\">Who is responsible for making bookings with tow companies and motels, etc? <\/span>\n<ul>\n<li><span style=\"font-size: inherit;\">Will you have to pay upfront and apply for a refund?<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: inherit;\">What restrictions are there on allowances covered? There might be only one price point accommodation option<\/span>\n<ul>\n<li><span style=\"font-size: inherit;\">Will you be out of pocket if it\u2019s too high? <\/span><\/li>\n<li><span style=\"font-size: inherit;\">Is there a time limit if you must wait for parts or a repairer?<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31403 size-full\" title=\"You also should ask if your caravan tow is included in your policy.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/6-is-van-or-camper-tow-included.jpg\" alt=\"Close up of a tow truck transporting a vehicle that has broken down\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/6-is-van-or-camper-tow-included.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/6-is-van-or-camper-tow-included-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/6-is-van-or-camper-tow-included-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/6-is-van-or-camper-tow-included-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Is the van or trailer tow included?\u00a0<\/em><\/p>\n<h2>If I have a deadline will you deliver?<\/h2>\n<ul>\n<li>How about getting home and the car\u2019s not ready?<\/li>\n<li><span style=\"font-size: inherit;\">Is there a timeframe for the camper to be freighted? <\/span><\/li>\n<li><span style=\"font-size: inherit;\">Will it be a speedy delivery of my clothes, food, and belongings packed inside, or do I need to get them out?<\/span><\/li>\n<\/ul>\n<h2>Keep notes and share the details<\/h2>\n<ul>\n<li>Ensure you and your travelling partners understand your cover, and have your insurance details<\/li>\n<li><span style=\"font-size: inherit;\">Jot the numbers down so if something happens it\u2019s one less stress for whoever must deal with it<\/span><\/li>\n<li><span style=\"font-size: inherit;\">Confirm who has the authority to make a claim &#8211; do you need anyone additional listed?<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-31404 size-full aligncenter\" title=\"Waiting for a tow can be a long process, so you'll feel better if you know the process.\" src=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/9-tows-are-a-long-wait.jpg\" alt=\"Broken down vehicle in outback with the hood up waiting for a tow truck\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/9-tows-are-a-long-wait.jpg 900w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/9-tows-are-a-long-wait-300x200.jpg 300w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/9-tows-are-a-long-wait-768x512.jpg 768w, https:\/\/www.snowys.com.au\/blog\/wp-content\/uploads\/2019\/06\/9-tows-are-a-long-wait-10x7.jpg 10w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Make yourself comfortable when you are waiting for a tow.<\/em><\/p>\n<h2>Don\u2019t be fooled<\/h2>\n<p>Fancy advertising images and clever testimonials are the devil, not the detail!<\/p>\n<p>Don\u2019t be caught out when it matters most. Do your research, read the fine print, and ask as many questions as you need so you can be insured with confidence. Many major companies offer recovery cover, and prices vary greatly! Get the policy you need for what you&#8217;ve got and where you&#8217;re going.<\/p>\n<p><b>Have you ever been caught out? What cover do you recommend?<\/b><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-31383 jlk' href='javascript:void(0)' data-task='like' data-post_id='31383' data-nonce='f922d1d14b' rel='nofollow'><img class='wti-pixel' src='https:\/\/www.snowys.com.au\/blog\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Liked it' \/><span class='lc-31383 lc'>89<\/span><\/a><\/div><\/div> <div class='status-31383 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Do you need to upgrade your 4WD insurance cover? We don&#8217;t have the answer to which policy is best but we do know many of the questions to ask, and the importance of asking them!<\/p>\n","protected":false},"author":271,"featured_media":31409,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1592,1612,1589],"tags":[182,75,653,363,306,76,68,551,387,1079],"class_list":["post-31383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to-4wd","category-how-to-caravan","category-how-to","tag-4wd","tag-4wd-help","tag-4wd-insurance","tag-4wd-maintenance","tag-4wd-safety","tag-4wd-tips","tag-4wd-touring","tag-4wding","tag-insurance","tag-insurance-cover"],"_links":{"self":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts\/31383"}],"collection":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/users\/271"}],"replies":[{"embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/comments?post=31383"}],"version-history":[{"count":18,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts\/31383\/revisions"}],"predecessor-version":[{"id":47596,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/posts\/31383\/revisions\/47596"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/media\/31409"}],"wp:attachment":[{"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/media?parent=31383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/categories?post=31383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.snowys.com.au\/blog\/wp-json\/wp\/v2\/tags?post=31383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}